酒店日常服务英语用语 - 制度大全

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酒店常用服务英语

酒店常用服务英语

酒店常用服务英语1 Can /May I help you?/ What can I do for you?我能为您做些什么?/有什么可以帮您吗?2 ROOM RESERV ATIONS(客房预订部), May I help you?客房预订部,有什么可以帮您吗?3 May I have your name /phone number?能告诉我您的姓名吗?/电话号码吗?4 We'll be expecting you next Tuesday.我们下星期二恭候您的光临。

5 At what time will you arrive?/ What time will you be arriving?您大概几点到(抵店)呢?6 From which date and for how many nights?您需要预定哪天的房间,大概住几完呢?7 How long do you intend to stay?您预计要住几天?8 One moment please, sir. Yes, we can confirm 10 double rooms for 34 days.先生,请稍等。

是的,我们有10个双人间可以住34天。

9 Which kind of room would you prefer? /What kind of room do you want?您需要哪种类型的房间呢?10 We have double rooms at 100 dollars and 150 dollars, which wouldyou prefer?我们的双人间有100美元一晚的和150美元一晚的,您需要哪一种呢?11 Would you tell me the rate per night for a single room with a bath?您能告诉我带浴室的单人间是多少钱一晚吗?12 How much is a double with a bath , please?请问带浴室的双人间多少钱?13 We are for 10 percent discount for good preservation(?), sir.先生,我们可以给你10%的折扣。

酒店英语术语大全

酒店英语术语大全

酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。

以下是一些常见的酒店英语术语及其解释:1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语,实际上酒店行业还有许多其他的专业术语和表达方式。

酒店各部门礼貌用语(中英文)

酒店各部门礼貌用语(中英文)

武陵源宾馆员工礼貌服务用语一、常用词汇先生/女士sir/ lady卫生间Toilet/ W.C/ lavatory/ bath room中餐厅Chinese restaurant西餐厅west restaurant泡脚feet-dipping演艺中心showplace全陪导游tour guide 司机driver 香皂soap 沐浴液shower洗发液shampoo 卫生纸toilet paper电吹风hair drier 剃须刀razor 毛巾towels 浴巾bath towel面巾face towel 梳子comb 牙刷toothbrush 牙膏toothpaste插座plug 烟灰缸ashtray信封envelope 衣架caathangers湿巾wet towel 茶水teas绿茶green tea北京二锅头erguotou made inBeijing啤酒beer电话号码telephone number房间号码room number二、方位:前front 后behind左left 右right三、数字0~100 zero 1 one 2 two3 three4 four5 five6six 7seven 8 eight9 nine 10 ten四、基本礼貌用语欢迎您下榻我宾馆。

Welcome to our hotel!欢迎welcome您好How do you do!/ How areyou!早上(上午/下午)好。

Good morning(afternoon)晚安!Good night!祝您节日快乐Have a good holiday!新年快乐!Happy new year!生日快乐!Happy birthday!对不起!Sorry!没关系!Don’t mention it!不要紧!It doesn’t matter.别客气!You are welcome!再见!Bye-bye!请问我能帮到您什么吗?What can I do for you?/May I helpyou?请稍等。

酒店英语服务礼貌用语

酒店英语服务礼貌用语

酒店英语Hotel English第一章日常英语(Daily English)1、称谓语:(单独用,常放句后)先生(Sir)小姐(Miss)太太/女士(Madam)(何姓一起使用)XX先生(Mr. X)XX小姐(Miss. X)太太(Mrs. X)2、问候语:早上好/下午好/晚上好(Good morning /afternoon / evening)(初次见面打招呼) (Q:How do you do?)(A:How do you do?)(已相识之间的问候) (Q:How are you?)(A:Fine, thank you.)3、欢迎语:欢迎光临我们宾馆/餐馆。

(Welcome to our hotel./restaurant.)欢迎您来这里用餐。

(Welcome to have meals here)见到您很高兴。

(Nice to meet you.)4、致谢用于及答语:谢谢您!(Q:Thank you)乐意效劳(A:You are welcome./It’s my pleasure)谢谢您的光临/好意/提醒(Thanks for your coming./kindness./reminding.)5、道歉用语及回答:对不起。

(Q:I’m sorry.)不用介意。

(A:Don’t mention it./Never mind./ That’s all right.)打扰您了。

(Sorry to disturb you!)对不起让您久等。

(Sorry to have kept you waiting)6、听不清客人的话:请您再说一遍好吗?(Pardon?/ I beg your pardon?)您能说慢一点儿吗?(Would you please speak a little more slowly?)7、①对不起,我的英语不是很好,请稍等,我叫另一个人来帮助您。

I’m sorry, but I only speak a little English. Wait a moment, I will get someone to help you.②我去叫经理过来,他非常乐意帮您。

酒店英语服务礼貌用语

酒店英语服务礼貌用语

酒店英语服务礼貌用语酒店是一个提供住宿、餐饮和其他服务的场所,因此,为了给客人提供良好的体验,酒店员工需要具备一定的英语服务礼貌用语。

以下是一些常用的酒店英语服务礼貌用语,帮助员工与客人进行沟通和交流。

1.欢迎客人- Good morning/afternoon/evening! How can I assist you?2.询问客人需求- How may I help you?- Is there anything I can assist you with?- Can I help you with anything else?3.提供住宿信息- Our hotel has different room types available for you to choose from.- We have single rooms, double rooms, and suites.- Each room is equipped with modern amenities such as air conditioning, TV, and free Wi-Fi.- Our hotel also offers room service, laundry service, and wake-up calls.4.接待客人- May I have your name please?- Can you please fill in this registration form?- Here is your room key.- The elevator is on your right/left.5.向客人提供额外信息- The swimming pool is located on the third floor.- The breakfast buffet is served in the dining hall from 7 am to 10 am.- The gym is open 24 hours a day.- The hotel provides a shuttle service to the nearby attractions.6.帮助客人解决问题- I apologize for the inconvenience. Let me solve it for you right away.- I will make sure to address this issue immediately.- Please allow me to find a solution for you.- Thank you for bringing this to my attention, I will take care of it.7.对客人的感谢和赞美- Thank you for choosing to stay with us.- We appreciate your business.- Your feedback is greatly valued.- We are delighted to have you as our guest.8.打招呼- Good morning/afternoon/evening!- How is everything going today?- How was your day?9.提供服务建议- Our concierge can provide you with information about local attractions.10.在客人离开时道别- Have a pleasant day!- Thank you for staying with us. We hope to see you again soon.- If you need anything else, please don't hesitate to ask.- Safe travels!除了以上的常用礼貌用语,酒店员工还应该学会主动倾听客人的需求、提供帮助和解决问题。

酒店常用英语-日常服务 - 制度大全

酒店常用英语-日常服务 - 制度大全

酒店常用英语-日常服务-制度大全酒店常用英语-日常服务之相关制度和职责,-(Knockingatthedoor.)-(敲门。

)-MayIcomein?-我可以进来吗?-Comein,please.-请进。

-Pleasedon'tcomein.-请不要进来。

-Justamoment(aminute),please.-请稍等一下。

-I'msorry...-(Knocking at the door.)-(敲门。

)-May I come in?-我可以进来吗?-Come in,please.-请进。

-Please don't come in.-请不要进来。

-Just a moment(a minute),please.-请稍等一下。

-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All e in,please.-好的,请进来。

-Please clean it when I am out.-我马上要出去,请等一会儿打扫。

-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧。

-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯。

-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的。

-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有。

酒店业常用英语

酒店业常用英语

酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好,欢迎来到我们的酒店。

2. How many people are there in your group? 您的团队有多少人?3. Would you like to make a reservation? 您想预订房间吗?4. We have a double room available for you. 我们有一间双人房可供您使用。

5. Here is your room key. 这是您的房间钥匙。

6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗?7. Please let us know if you need anything else. 如果您需要其他任何东西,请告诉我们。

二、客房服务英语1. Good morning, is there anything else you need? 早上好,您还需要其他东西吗?2. Would you like a wake-up call? 您想要叫醒服务吗?3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。

4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题,请告诉我们。

5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。

三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗?2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐?3. Here is the menu. 您看菜单。

酒店基本服务用语中英文(全文5篇)

酒店基本服务用语中英文(全文5篇)

酒店基本服务用语中英文(全文5篇)第一篇:酒店基本服务用语中英文酒店基本服务用语一、欢迎和问候语:1)Good morning(afternoon, evening),sir(madam).早上(下午、晚上)好,先生(夫人)。

2)How do you do ?您好!(初次见面)How do you do ?您好!Glad to meet you.很高兴见到您。

3)How are you ?您好吗?Fine , thanks.And you ?好的,谢谢。

您呢?4)Welcome to our hotel(restaurant, shop).欢迎您到我们宾馆(餐厅、商店)来。

5)Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6)I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

(客人刚入店时)I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

(客人在饭店逗留期间)I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

(客人离店时)7)Have a good time!祝您过得愉快!二、电话用语8)I’m Shangshui Hotel, Front Desk..Can I help you ?山水大酒店,前厅。

需要帮助吗?9)Sorry , I’ve dialed the wrong number.对不起,我拨错号了。

10)May I speak to your General Manager?能和你们总经理说话吗?Speaking.我就是。

11)Sorry.He is not in at the moment.对不起,他现在不在。

Would you like to leave a message ?您要留口信吗?12)Pardon ?对不起,请再说一遍好吗?I beg your pardon ?对不起,请再说一遍好吗?三、祝贺语13)Congratulations!祝贺您!14)Happy birthday!生日快乐!15)Happy New Year!新年快乐!16)Merry Christmas!圣诞快乐!17)Have a nice holiday!节日快乐!18)Wish you every success!祝您成功!四、答谢和答应语19)Thank you(very much).谢谢您(非常感谢)。

酒店服务常用英语培训 - 制度大全

酒店服务常用英语培训 - 制度大全

酒店服务常用英语培训-制度大全酒店服务常用英语培训之相关制度和职责,1.Goodmorning/evening.Reservation.MayIhelpyou?早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗2.WhatcanIdoforyou?我能为您帮什么忙吗3.Holdon...1. Good morning/evening. Reservation. May I help you?早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗2. What can I do for you?我能为您帮什么忙吗3. Hold on line, please. Could you please hold on?请稍等(电话中) 请稍等,好吗4. Could you wait a minute, please?请稍等,好吗5. Are you with a company?您是公司预订吗6. May I know you departure date?请问您的离店日期是哪天7. How long will you stay with us?请问您住几天8. How many people are there in your party?您们一共几个人9. That will be four nights.四个晚上。

10. May I know the arrival date, please?请问哪天入住11. Is it just for tonight?请问只住今天一晚吗12. When do you check in?请问您什么时候入住13. Would you like a single room or a double room?请问你想订单人间还是双人间14. What kind of room would you like/prefer?请问您喜欢什么样的房间15. Would you please tell me your full name, please?请问您的全名是16. And your address, please?请问您的地址17. May I know you telephone number, Mr Smith?史密斯先生,请问您的电话号码是May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式18. We have a single available for those dates.我们还有一些单人间可以接受预订在那个时间段。

某酒店服务常用英语口语 - 制度大全

某酒店服务常用英语口语 - 制度大全

某酒店服务常用英语口语-制度大全某酒店服务常用英语口语之相关制度和职责,1.Goodmorning/evening.Reservation.MayIhelpyou?早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗2.WhatcanIdoforyou?我能为您帮什么忙吗3.Holdonline,...1. Good morning/evening. Reservation. May I help you?早上好/晚上好,这里是...酒店客房预订部,请问需要什么帮忙吗2. What can I do for you?我能为您帮什么忙吗3. Hold on line, please. Could you please hold on?请稍等(电话中) 请稍等,好吗4. Could you wait a minute, please?请稍等,好吗5. Are you with a company?您是公司预订吗6. May I know you departure date?请问您的离店日期是哪天7. How long will you stay with us?请问您住几天8. How many people are there in your party?您们一共几个人9. That will be four nights.四个晚上。

10. May I know the arrival date, please?请问哪天入住11. Is it just for tonight?请问只住今天一晚吗12. When do you check in?请问您什么时候入住13. Would you like a single room or a double room?请问你想订单人间还是双人间14. What kind of room would you like/prefer?请问您喜欢什么样的房间15. Would you please tell me your full name, please?请问您的全名是16. And your address, please?请问您的地址17. May I know you telephone number, Mr Smith?史密斯先生,请问您的电话号码是May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式18. We have a single available for those dates.我们还有一些单人间可以接受预订在那个时间段。

某酒店餐饮服务常用英语 - 制度大全

某酒店餐饮服务常用英语 - 制度大全

某酒店餐饮服务常用英语-制度大全某酒店餐饮服务常用英语之相关制度和职责,今天给大家分享酒店英语系列之酒店餐饮服务部常用英语,Ceasetostruggleandyouceasetolive.一、ReceivingaGuestinRestaurant餐厅款客服务1.Goodafternoon,sir.Welcometoour...今天给大家分享酒店英语系列之酒店餐饮服务部常用英语,Cease to struggle and you cease to live.一、Receiving a Guest in Restaurant餐厅款客服务1. Good afternoon,sir.Welcome to our restaurant.Do you have a reservation?下午好先生,欢迎光临我们餐厅,请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来,好吗?4. Please step this way.这边请。

5. Will this table be all right?这张桌子可以吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您可以随便坐。

9. Im sorry,that table is already reserved.对不起,那张桌子已经预订出去了。

10. Your table is ready now,sir. Thank you for waiting.先生,您的桌子已准备好了,谢谢您久等了。

11. We can seat your party now,sorry to have kept you waiting.我们现在可以安排你们就座了,对不起让你们久等了。

酒店基本服务用语中英文

酒店基本服务用语中英文
快乐!
生日快

圣诞快乐!
节日
18)Wish you every success!
四、答谢和答应语
19)Thank you (very 20)Thank you for your advice (information, help).
感谢您的忠告(信息、帮助)
21)It's very kind of you.
谢谢,
您真客气。
6)I hope you will enjoy your stay with us.
过得愉快。(客人刚入店时)
Speaking.
我就是。
11)Sorry. He is not in at the
moment.对不起,他
现在不在。
Would you like to leave a
message?您要留口信吗?
12)
Pardon?
对不起,请再
说一遍好吗?
I beg your
pardon
对不起,请再说一遍好吗?
三、祝贺语
13)
Congratulations!
贺您!
14)Happy
birthday!
乐!
15)Happy NewYear!
年快乐!
16)Merry
Christmas!
17)Have a nice holiday!
您好
吗?
Fine,thanks. And you?
好的,谢谢。
您呢?
4)Welcome to our hotel (restaurant, shop).
欢迎您到我
们宾馆(餐厅、商店)来。
5)Wish you a most pleasant stay in our hotel.

酒店基础礼貌服务英语

酒店基础礼貌服务英语
• — “很高兴为您效劳。”“It is my pleasure.”
• ※ Useful Words and Expressions: • 1) Welcome .
• 2) That’s all right. • 3) It is my pleasure.
四、 打扰客人之前,要提示客人
• — “打扰了……”“Excuse me…” • 这个情形可能包括诸如:打断客人谈话,为客
• 当你对客人的询问不肯定时:
• — “对不起,我不太确定。 如果您能等一会,我马上去 查找。”
• “Sorry, I am not sure. If you wait a minute, I’ll try to find out.”
十三、当你请求客人做某事时:
• — “您可以(在这里签名)吗?” “Could you (sign here)?”
• — “请稍等一会儿。”“Just a moment, please./Wait a minute, please.”
• — “我一会儿就来。”“I will be back in a moment.” • ﹡再返回客人身边时,对久等的客人说抱歉: • — “对不起,让您久等了。”“Sorry to have kept
十二、礼貌地回应客人的请求或询问
※当你能满足客人要求时,要马上采取行动:
• — “好的,小姐/先生,我马上拿给您。”

“Certainly, madam/sir. I will get it right
away.”
• — “是的,小姐/先生,我马上帮您处理。”

“Yes, madam/sir. I will take care of it at
ahead.” • — “请向右转/左转。”“Please turn right /

酒店基本服务英语知识点 - 制度大全

酒店基本服务英语知识点 - 制度大全

酒店基本服务英语知识点-制度大全酒店基本服务英语知识点之相关制度和职责,服务英语基本句型1.当自己想做什么时用“MayI--------?”(1).MayIhaveyourname,please?(2).MayIhaveyourcheck-outtime,please?(3).MayIse eyourpasport,please?(4).May...服务英语基本句型1. 当自己想做什么时用“May I--------?”(1).May I have your name, please? (2).May I have your check-out time, please?(3).May I see your passport, please? (4).May I know your nationality, please?(5).May I take your order, please ? (6).May I have your bill, please?(7).May I clean the room, please? (8).Housekeeping. May I come in?2. 在要求客人做什么时用“Could you ---------”(1).Could you fill out the form, please? (2).Could you write your name down, please?(3).Could you hold the line, please? (4).Could you draft the telegram, please?(5).Could you tell me the address, please? (6).Could you wait a moment, please?3. 在问客人要求与否或愿望时用“Would you --------”(1).Would you like tea or coffee? (2).Would you like to take a taxi?(3).Would you mind waiting? (4).Would you mind if I open the curtains?4. 当向客人征求意见要不要做什么时用“Shall I ---------”(1).Shall I draw the curtains? (2).Shall I call the bellhop?(3).Shall I draw you a map? (4).Shall I make the reservation for you?5. 疑问词后接“Would you---”的语句,均是询问客人愿望的表达形式.(1).When would you like to visit the Window of the World?(2).Where would you like to have lunch? (3).What time would you like to eat?(4).Who would you like to contact? (5).Why would you like to visit China?(6).Which kind of room would you prefer?(7).Which museum would you like to visit?(8).How would you like to settle your bill? (9).How much would you like to spend?(10).How long would you like to stay? (11).how many tickets would you like to buy?(12).How many rooms would you like to reserve?日常服务用语.1. 迎客. (1)How do you do?/How are you? (2).Welcome to our hotel.(3).May I help you?/What can I do for you? (4)I’m glad of your visit.(5).How many persons, please? (6).I’m pleasure/glad/pleasant to meet you.(7).How have you been lately? (8).Good morning/afternoon/evening/night!2. 受助答谢. (1).Thank you for helping! (2).Thank you for your advice/information!(3).Thank you!/Thanks a lot!/Many thanks! (4).It’s very kind/nice of you!3. 致谢回应. (1).You are welcome. (2).I’m glad to serve you!(3).My pleasure!/It’s my pleasure! (4).Don’t mention it./Never mind./Not at all.(5).It’s nothing./It doesn’t matter. (6).Thank you for your encouragement.4. 麻烦别人致歉.(1).I’m sorry to keep you waiting so long!(2).I’m sorry to disturb you! (3).I’m sorry,It’s my fault./I apologize for this.(4).Pardon me?/I beg your pardon? (5).I would like to apologize for the mistke.(6).I’m very sorry for the delay. (7).I’m very sorry for the inconvenient/mistake.(8).I’m very sorry to hear that. (9).I’m afraid I couldn’t help you./Wait a moment.(10)Could you repeat that, please? (11).I’m very sorry for that.(12).Just a minute.(13).Could you speak more slowly, please? (14).I’m awfully sorry,I really don’t know.5. 客离欢送.(1).Good bye. Welcome again./Welcome to visit next time.(2).Thank you for your coming/visit. (3).Wish you a pleasant journey!(4).Hope to see you again soon! (5).Have a nice/good day!(6).Please enjoy your staying/dining! (7).Thank you for staying with us.(8).I’m so happy to be with you./Good luck! (9).Have a good trip!6. 节日祝贺(1).Happy New Year! (2).Happy Birthday!(3).Merry Christmas!/Congratulation! (4).Happy Spring Festival!7. 其他.(1).Are you all right? (2).What’s your trouble? (3).What’s wrong with you?(4).What’s the matter with you? ( 5).How’s your family? (6).God bless you!(7).Remember me kindly to your wife. 代我问候尊夫人.(8).Please give my regards to your husband. 代我问候您的丈夫.(9).Give my love to your children. 代我问候您的孩子们.(10).So long! 后会有期. (11). Happy landing! 旅途愉快! (送机时用.)(12).Bon-Voyage! 一路顺风!(送船时用.) (13).I have to say good-bye!(14).Must you go now? (15).you are very helpful. 您真是好帮手.(16).I don’t know how to repay you. 我不知如何报答您. (17).Delay no more!(18).Please forgive me. (19).I’m to blame. (20).I should be responsible.我应负责任.(21).Take heart.放心吧. (22).Don’t take it too hard.不要耿耿于怀/要看开些. (23).Cheer up.开心些吧./振作起来. (24).Don’t lose heart. 不要灰心.(25).Oh,what a pity! (26).I feel very sorry for you! (27).I sympathy with you.(28).You can try again. (29).My very best wishes to your success.(30).For God’s sake, please.看老天爷的份上吧! (31).Be sure to let me know简化问句.(1).From when? 何时开始? (2).Till when? 要何时止?(3).Since when? 从何时起? (4) Why not?为什么不可以?(5).What then? 之后有什么? (6).So what? 那又怎么样?(7).What next? 跟着还有什么? (8).What else? 还有其他的吗?(9).Oh! What a mess! 噢!真是一团糟! (10).Why me? 为什要我?(11).What about you? 你又如何呀? (12).What for? 做什么的?(13).Where to? 去哪里? (14).Meaning what? 什么意思?(15).Have/Did I? 我吗?表示情感.(1) Leave me along. 让我单独一个人吧!(2).真是有趣! How interesting! (3).我的天! Dear me!(4).我是开玩笑的. I’m kidding. (5).我请客. Be my guest.(6).拿定主意. Make up your mind. (7).张先生在吗? Is Mr. Zhang in?(8).请问王小姐在吗? May I speak to Miss wang, please?(9).很久没见您了. I haven’t seen you for ages. (10).要命! Just Christ!(11).这很难说, It’s difficult to say. (12).让我想想看. Let me see. (13).但原如此. I hope so. (14).我想是的. I think so.(15).怎么会这样? How come? (16).哦,我不确定. Well,I’m not sure, (17).乐意接受. With pleasure. (18).荣幸之至. It’s my honour. (19).对极了! You can say it again. (20). 好主意! Good idea. (21). 一言为定! That’s a deal. (22). 我也一样. So do I.(23).就这些. That’s all. (24). 阿弥陀佛! Good gracious!?英语制度药剂制度药厂制度欢迎下载使用,分享让人快乐。

英语酒店日常用语

英语酒店日常用语

英语酒店日常用语以下是一些在酒店日常使用的英语用语:●Check-in (办理入住):"I would like to check in.""What time is check-in?"●Check-out (办理退房):"I need to check out tomorrow morning.""What time is check-out?"●Reservation (预订):"I have a reservation under the name Smith.""Is my reservation confirmed?"●Room key (房间钥匙):"Can I have an extra room key, please?""I seem to have lost my room key."●Concierge (门房,礼宾员):"Could you please ask the concierge for directions?""The concierge recommended a good restaurant."●Room service (客房服务):"I would like to order room service for breakfast.""What is the room service menu?"●Amenities (设施):"The hotel offers various amenities, including a pool and a gym." "Are all amenities included in the room rate?"●Housekeeping (客房服务,清洁服务):"Could you send housekeeping to clean my room?""Is there a housekeeping schedule?"●Wi-Fi password (Wi-Fi密码):"What's the Wi-Fi password for the hotel?""Is Wi-Fi included in the room rate?"Late check-out (延迟退房):"I would like to request a late check-out.""Is there an additional fee for late check-out?"这些用语可帮助你在酒店日常交流中更流利地沟通。

酒店、餐厅服务常用语及词汇英文版

酒店、餐厅服务常用语及词汇英文版

酒店英语常用语1、Welcome to the Guangdong Foreign Businessmen Club/Hotel. 欢迎光临外商活动中心。

2、Welcome to our restaurant. 欢迎光临我们酒店。

3、We’re glad to see you again. 我们很高兴能再见到您。

4、May I have your name, please? 请问您叫什么名字?5、Your initials, please? 请问您的名字首写字母?6、May I have your first name? 请告诉我您的名字。

7、May I take your order now? 我现在为您下单好吗?8、May I have your room number? 请您告诉我您的房间号,好吗?9、May I have your signature, sir?……here please. 先生,请您把名字签这儿,好吗?10、May I know who I’m talking with?(打电话时用) 请问您是哪位?11、May I ask who is next? 请问下一位是哪位?12、May I be of service, madam? 请问这位夫人,我能为您做些什么?13、May I recommend our……, sir? 先生,我能为您推荐我们……14、May I help you with……madam? 夫人,我能帮您做……15、Would you like me to book a ……for you? 需要我为您订……16、Would you like to sit by the window? 您喜欢坐在靠窗边的位置吗?17、Would you like to have a cup of tea? 来杯咖啡如何?18、Is there anything else I can do for you, madam? 这儿需要我帮忙吗?19、How about a……您觉得……怎样?20、Have a pleasant stay at our hotel, sir. 愿您在我们中心,一切顺心开心。

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酒店日常服务英语用语-制度大全
酒店日常服务英语用语之相关制度和职责,酒店日常服务英语用语DailyService日常服务-(Knockingatthedoor.)-(敲门。

)-MayIcomein?-我可以进来吗?-Comein,please.-请进。

-Pleasedon'tcomein.-请不要进来。

-Justamomen...
酒店日常服务英语用语
Daily Service 日常服务
-(Knocking at the door.)-(敲门。

)
-May I come in?-我可以进来吗?
-Come in,please.-请进。

-Please don't come in.-请不要进来。

-Just a moment(a minute),please.-请稍等一下。

-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?
-All e in,please.-好的,请进来。

-Please clean it when I am out.-我马上要出去,请等一会儿打扫。

-May I change the water of the thermos now?-我现在可以换水吗?
-Yes,please.-请换吧。

-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯。

-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的。

-By the way,is there any mail for me?-顺便一下,有我的邮件吗?
-No.If there is,I'll give it to you in time.-没有。

如果有的话,我会及时给你送来的。

-Why did you come in without my permission?-你为什么没经我允许就进来了?
-It's my negligence.I beg your pardon.-我疏忽了,请你原谅。

-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。

-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。

-I am collecting the fee of the long distance call.-我来收长途电话费。

-This is the bill for the room rent of half a day.-这是补半天房金的帐单。

-Here is a telegram for you.-这儿有一封你的电报。

-Why is it unsealed?-它怎么被拆开了?
-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.
-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。

-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?
-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。

-What is there in the wallet?-皮夹子里有些什么?
-My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。

-Look,is this wallet yours?-看,这只皮夹子是不是你的?
-Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。

-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。

-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。

-Please bring some chairs for me.-请拿几把椅子来。

-Please get me some soap.-卫生间的肥皂要添了。

-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。

-Get a hot-water bottle,please.-请拿一只热水瓶给我。

-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。

-I need another pillow.-我需要加一只枕头。

-All right,I'll get it for you right away.-好的,我就去拿。

-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。

-Excuse me.-对不起。

-I am sorry.-很抱歉。

-I beg your pardon.-请你原谅。

-Pardon me for interrupting.-对不起打扰你们了。

-Please excuse me for coming so late.-请原谅我来迟了。

-I'm sorry I was so careless.-很抱歉我太粗心了。

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