剑桥商务英语初级试卷1-6
bec模拟初级考试1真题和答案
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bec模拟初级考试1真题和答案# BEC模拟初级考试1真题和答案## 听力部分### 第一部分:图片选择题1. 你听到了什么?- A. 一个会议- B. 一个电话- C. 一个面试- **答案:B**2. 他们正在讨论什么?- A. 一个项目- B. 一个假期- C. 一个会议### 第二部分:信息填空题3. 会议将在何时举行?- **答案:10:00 AM**4. 会议的目的是?- **答案:讨论新的市场策略**## 阅读部分### 第一部分:阅读理解选择题5. 根据文章,新产品的主要特点是什么? - A. 环保- B. 便宜- C. 耐用6. 公司计划如何推广新产品?- A. 通过社交媒体- B. 通过电视广告- C. 通过邮件营销- **答案:A**### 第二部分:信息匹配题7. 匹配正确的员工和他们的职责。
- 员工A:市场部经理- 员工B:销售部经理- 员工C:人力资源部经理- **答案:**- 员工A:市场部经理- 员工B:销售部经理- 员工C:人力资源部经理## 写作部分### 第一部分:商务邮件写作8. 写一封邮件给客户,通知他们关于产品延迟发货的情况,并提供解决方案。
- **答案示例:**```Dear [客户姓名],We regret to inform you that there has been a delay in the shipment of your order. Due to unforeseen circumstances, we are unable to deliver the products as scheduled.We understand the inconvenience this may cause and we are working diligently to resolve the issue. We have arranged for expedited shipping to ensure that your order reaches you as soon as possible. We estimate that the new delivery date will be [新的预计日期].We apologize for any inconvenience this may have caused and appreciate your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact us.Best regards,[你的名字][你的职位][你的公司]```### 第二部分:图表分析写作9. 根据提供的图表,分析公司过去一年的销售趋势,并提出改进建议。
剑桥商务英语初级分类真题
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Test 2READING AND WRITINGPART ONEQuestions 1-5· Look at questions 1-5.· In each question, which sentence is correct?· For each question, mark one letter (A, B or C) on your Answer Sheet.1.MartinRe: Soledad Ramirez's visit to March finance conference.Hotel booking extended by one night as she has requested; location unchanged.BettinaSoledad Ramirez has askedA for a hotel closer to the conference centre.B to stay at the hotel longer than planned.C for confirmation that her conference accommodation is available. 2.We may use your contact details to send to companies whose services may be of interest to you,A You are advised to contact a different company for the required information.B Your services could be of interest to a range of companies.C Some other companies might be given information about you. 3.Please noteStaff should contact the supplier's technicians if there is a fault and not attempt to repair the printer themselves.Staff are expected toA try to fix minor faults with the printer.B report any faults with the printer.C inform their colleagues about faults with the printer.4.Staff will now receive expensesA monthly from petty cash.B along with their salaries.C as a separate cheque.5.RETAIL NEWSMarshalsea intends to launch its redesigned store look next year, depending on the success of trials this autumn.CLICK HERE FOR FULL STORY ~-~A As Marshalsea is satisfied with its trials, it will refurbish stores in the autumn.B Marshalsea hopes it will see improved results this autumn after refurbishing all its stores.C If Marshalsea is satisfied with the results of its experiments, stores will be refurbished.PART TWOQuestions 6-10· Look at the list below. It shows the contents of a busine ss magazine.· For questions 6-10, decide which section (A-H) would be most suitable for each person or company on the opposite page.· For each question, mark one letter (A-H) on your Answer Sheet. · Do not use any-letter more than once.IN THIS MONTH'S MAGAZINE…A Mergers and acquisitionsB Making stores more attractiveC Recent moves to senior positionsD Comparing potential suppliersE The latest developments in information technologyF How to improve productivityG CV-this month's profile: a top financial managerH Transferring central control of your business6.The Chief Executive of a newly merged manufacturing company wishes to read about ideas for raising output without increasing costs. 7.A retail chain's senior management want to find out about relocating managerial authority and responsibility to lower levels in the organisation.8.A recently appointed Purchasing Officer needs to learn what to look for when deciding which firms to buy goods from.9.A chain that sells computer games would like ideas for improving the design and layout of its outlets.10.The new Chief Executive of a major electronics manufacturer wants to see if his appointment is mentioned in the magazine.PART THREEQuestions 11-15· Look at the graph below. It sh ows the average share prices ofthree companies - Grant International, HDC Union and the Lindel Group - over a nine-year period.· Which year does each sentence (11-15) on the opposite page describe?· For each sentence, mark one letter (A-H) on your Answer Sheet.· Do not use any letter more than once.11.Although the share price for HDC Union rose and that of Grant International peaked, the share price of the Lindel Group experienceda decline.12.While the share price for Grant International fell, those for HDC Union and the Lindel Group increased by approximately the same amount. 13.Although HDC Union's share price decreased in value, Grant International's remained steady and the Lindel Group continued its recovery.14.Grant International's share price experienced an upturn, whilethe share price for both HDC Union and the Lindel Group declined. 15.HDC Union equalled previous highs in its share price, and Grant International and the Lindel Group also demonstrated an increase.PART FOURQuestions 16-22· Read the article below about an insurance company.· Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose'Doesn't say'.· For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.GOOD NEWS FROM AN INSURANCE COMPANYFor the fifth year in a row, the Loyalty Insurance Company has cutthe cost of its house insurance. More than a million people withhomes insured by the company will benefit from decreases of between two and four per cent on the amount they will have to pay this year. This move goes against the market trend, with other insurers increasing rates by an average one per cent.'The level of claims has been lower than usual over this period, allowing us to make these welcome reductions,' says Malcolm Broad, Loyalty's General Manager.Although the cost of insuring a car with Loyalty has increased by six per cent this year, it is still the smallest rise in the insurance industry; most other companies' rates are, on average, ten per cent higher than they were last year.'The company has always believed in passing on any improvement in its financial position to its customers,' says Mr Broad. 'Without doubt, this has led to a continual expansion of our business over the past few years.'16.This is the first year that Loyalty customers are paying less for their house insurance.A RightB WrongC Doesn't say17.Insuring a house with Loyalty will be at least four per cent cheaper than last year.A RightB WrongC Doesn't say18.Loyalty is performing in a different way from other insurance companies.A RightB WrongC Doesn't say19.This year, Loyalty has had the lowest number of claims ever recorded.A RightB WrongC Doesn't say20.Loyalty's car insurance is currently the cheapest available.A RightB WrongC Doesn't say21.It is Loyalty's policy to share its success with its customers.A RightB WrongC Doesn't say22.Malcolm Broad says that Loyalty's business started to grow last year.A RightB WrongC Doesn't sayPART FIVEQuestions 23-28· Read the article below about a service which helps companies in difficulties.· For each question (23-28) on the opposite page, choose the correct answer.· Mark one letter (A, B or C) on you r Answer Sheet.THE INDEPENDENT EXECUTIVE SERVICEHow troubled businesses can benefit from the skills and experienceof independent directorsNeed a chairman in a hurry? An emergency finance director to sort out your cashflow problems? A leading venture capital company has set upa service which provides companies with temporary executives to help them out with particular tasks or periods of development. MichaelMann helped establish the Independent Executive Service (IES) in the late eighties and, as Director of the company, has led its expansion into markets at home and abroad.The idea is simple. The skills that make a good businessperson whocan launch a new business are quite different from those needed torun a medium sized, mature operation. They are certainly not theskills needed if the business gets into difficulties, as can easily happen with fast-growing compames. It is in situations like this that the IES steps in. It recruits people who have spent their careers in management, usually entrepreneurs themselves who have built up their own businesses and then sold them. The prospect of spending a limited time in a wide range of businesses is attractive to them. They wantto do more in business, but don't want to go through the start-up process themselves again. As Mann explains, 'Most have experience of running their own companies and sorting out problems associated witha high growth phase - this work comes naturally to them.''After preliminary discussions with the client company's HR Manager,we introduce five or six candidates to their Board of Directors. They then select the IES executive who best fits their requirements,' says Mann. 'We provide independent directors to many troubled companies, including those that we have already provided venture capital for.The service is free to these existing clients. For a fee, we alsohelp out other companies which we think have a good recoverypotential. Additionally, we have a great deal of repeat business from satisfied customers who buy our services again to help with a later stage of expansion.'According to Mann, the first step for independent executives is oftento establish how a business is meant to be run. 'In many small businesses, it is often unclear to Board members who is responsiblefor what in the company. Another common starting point is helping the existing management avoid bankruptcy. Only then is it possible toturn to more long-term issues.'23.What service does the IES provide?A It hires out short-term directors to companies.B It advises companies on the recruitment of new directors.C It gives directors independent guidance on setting up new companies. 24.What is the idea on which the IES is based?A Different market sectors require different kinds of business skills.B Even skilled businesspeople need help in situations new to them.C Specialised leadership skills are needed to acl~ieve fast growth.25.Why do many IES executives like working for companies for limited periods?A They are intending to start up other companies in the future.B They are running their own companies at the same time.C They like the variety of working in many different companies. 26.Who makes the final decision about which executive will join a particular company?A the IES executiveB the HR ManagerC the Board of Directors27.The IES offers its services without charge to companies itA has already invested in.B has previously provided directors for.C believes have a good chance of recovery.28.IES executives often work with directors who areA unsure of their exact roles within their companies.B unclear about the causes of their companies' difficulties.C unaware that their companies are close to bankruptcy.PART SIXQuestions 29-40· Read the introduction below to a business reference book.· Choose the correct word to fill each gap from A, B or C on the opposite page.· For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.Quick answers to key business questionsThe information contained in this business reference book is directly useful to you and your business. (29)______there is a lot of statistical material currently available, it tends to be about(30)______industry or group of industries in particular. (31)______is not terribly helpful to know what is (32)______on in the pet-food industry if you (33)______a chain of travel agencies. And knowing (34)______businesses in the UK spend on training in total tells you very (35)______about your own training budget.The information provided in the book is based entirely on British data, and is relevant to businesses throughout the UK. Companies abroad do (36)______ things very differently, and if overseas research information were built into the data, this could(37)______in inaccuracies in the figures.This book will (38)______you with business data that is useful forall types of businesses, (39)______it will apply to you whichever business you are (40)______It starts with the questions you might be expected to ask and then tries to answer them.29.A Although B Despite C Unless30.A the B one C every31.A There B It C This32.A getting B taking C going33.A keep B run C work34.A how B whose C what35.A little B few C less36.A other B any C some37.A result B lead C cause38.A produce B offer C supply39.A but B so C whereas40.A in B for C atPART SEVENQuestions 41-45· Read the two emails below,· Complete the form on the opposite page.· Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.Lightwood LtdPrinting Order FormName of printing company: (41)______Type of document: (42)______Date required: (43)1st______2021Quantity required: (44)______Requested by (full name): (45)______WRITINGPART ONEQuestion 46· You have just re ceived a message that a new client, Jorge Ruiz, is arriving at your office tomorrow afternoon at 2 o'clock,· Write a memo to your secretary, Helen Jones:· telling her about Mr Ruiz's visit· explaining why you might be late· telling Helen what to do with Mr Ruiz until you arrive.· Write 30-40 words on your Answer Sheet.MEMOTo: Helen JonesFrom:Date: 1/6/08Subject: Visit of Jorge RuizPART TWOQuestion 47· Read part of a letter below from Susan Dalton, the Sales Manager of a company that produces screens for computers.My company produces screens which fit in front of computer monitors and protect computer operators' eyes in strong or tiring lighting conditions. These screens are new on the market, but we have fully tested them. The trade price is $50 per screen. We would be glad to send a representative to demonstrate our product on your premises. I am confident that your staff will notice a great improvement in comfort.· Write a letter to Ms Dalton:· explaining what your company doe s· saying why your company is interested in the product· enquiring about the possibility of a discount· suggesting a date for a demonstration.· Write 60-80 words on your Answer Sheet.· Do not include any postal addresses.Dear Ms DaltonLISTENINGPART ONEQuestions 1-8· For questions 1-8, you will hear eight short recordings,· For each question, mark one letter (A, B or C) for the correct answer,· After you have listened once, replay each recording.1.Which graph is the man talking about?2.Which jobs will be created when the company relocates?A customer service advisersB packing assistantsC delivery drivers3.Why are the brochures late?A staff illnessB faulty vehiclesC broken machinery4.What will Mediband's new owners do?A employ fewer staffB relocate the companyC expand production5.When will the sales conference be held?6.Which chart shows exports of mobile phones this year?7.Which day is the meeting arranged for?8.Why is the man phoning the suppliers?A to report a problemB to order a partC to request informationPART TWOQuestions 9-15· Look at the notes below.· Some information is missing.· You will hear a man giving some information about gifts to order for staffwho have performed well.· For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.· After you have listened once, replay the recording.NOTESWebsite: (9)www______Order:15×silver calculators at (10)£______each5×leather picture holders at £42 eachSize: (11)______by 30 cm1×£95 (12)______Gift Desk SetMark's mobile: (13)07950______Call him before (14)______tomorrowOrder must be here by (15)______AprilPART THREEQuestions 16-22· Look at the notes below about a marketing conference.· Some information is missing.· You will hear part of a report to colleagues about the marketing conference.· For each question (16-22), fill in the missing information in the numbered space using one or two words.· After you have listened once, replay the recording.NOTES ON MARKETING CONFRENCESubject of most useful presentation: (16)______Name of presenter: (17)Susan______Most important part of conference: (18)making______Harry Baxter wants to order (19)______Bentley Higb-TecbCity where headquarters are located: (20)______Representative plans to visit us in (21)______Representative particularlywants to find out about (22)______PART FOURQuestions 23-30· You will hear a radio interview with a successful businessman called Nigel Player, who runs an airline on the island of Alderney. · For each question (23-30), mark one letter (A, B or C) for the correct answer.· After you have listened once, replay the recording.23.Where was Nigel Player's first job?A at a transport companyB at a bankC at an electronics firm24.Nigel Player left his successful career because he wanted toA retire from the business world.B start a new business.C write a business book.25.Nigel Player decided to open a food shop in Alderney becauseA he found the food shops there unsatisfactory.B there were not many food shops there.C he was able to buy an existing shop quite cheaply.26.Why wasn't Nigel Player satisfied with the existing airline?A It charged him too much.B It was unreliable during the holiday season.C It only operated in the summer.27.Nigel Player felt bringing food to AIderney by boat would be tooA expensive.B difficult in bad weather.C slow.28.Nigel Player decided to run a passenger airline service becauseA his supermarket customers persuaded him to.B the other airline only operated twice a week.C it seemed more profitable than his retail business.29.What most helped Nigel Player run a passenger airline?A having friends already in the businessB understanding the financial backgroundC knowing about flying freight30.What does Nigel Player say is the secret of his company's success?A its commitment to customer serviceB its commitment to expansionC its commitment to employing local peopleSPEAKINGSAMPLE SPEAKING TASKSPART ONEIn this part, the interlocutor asks questions to each of thecandidates in turn. You have to give information about yourself and express personal opinions.PART TWOIn this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the twobelow and then talk for about one minute. You have one minute to prepare your ideas.A: What is important when... ?Selecting a speaker for a business seminar· Experience of speaker· Specialist topics· FeesB: What is important when... ?Arranging a social event for business clients· Venue· Food and drink· Cost of eventPART THREEIn this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to thetopic. For two or three candidatesScenarioI'm going to describe a situation.The large company you work for is moving to a new site and is planning facilities for its staff. Talk together for about two minutes* about some of the facilities the company could have for staff and decide which three would be best.Here are some ideas to help you.Prompt materialFacilities for Staff· Car park· Personal lockers· Canteen· Social activity room· Sports area· LibraryFollow-on questions· Is there any other facility which a big company should provide? (Why?/Why not?)· Should small companies also provide staff facilities?(Why?/Why not?)· Do employees work better if they have good facilities?(Why?/Why not?)· Do you think staff should pay to use any of the facilities? (Why?/Why not?)· Are there any disadvantages for companies in providing staff facilities?(Why?/Why not?)Test 2 ReadingPart 11.B 2.C 3.B 4.B 5.CPart 26.F 7.H 8.D 9.B 10.CPart 311.C 12.D 13.E 14.H 15.FPart 416.B 17.B 18.A 19.C 20.C21.A 22.BPart 523.A 24.B 25.C 26.C 27.A28.APart 629.A 30.B 31.B 32.C 33.B34.C 35.A 36.C 37.A 38.C39.B 40.APart 741.PRIMASCAN42.(DINNER) INVITATION(S)/INVITATIONCARD(S)43.(1ST) AUG(UST)(2021)44.15045.(MR) MARTIN ADAMSTest 2 WritingPart 1Sample AJorge Ruiz who is my new client will arrive at my office at 2:00pm tomorrow. I am afraid that I might be late because of a meeting conference at l:30pm. Could you please recept her and tell her waitting for me? Thank you.Band 4A good attempt at the task set. All three content points are covered, but a little effort is required by the reader when processing the third point.Sample BHelen:I want to telling about new client Jorge Ruiz arriving to our office in the tomorrow afternoon at 2 o'clock. I hope you don't be late. You may welcome to Mr Ruiz's visit.Band 2An inadequate attempt at the task set. The task has been partly misunderstood, so the script contains noticeable irrelevance. Only the first point is dealt with.Part 2Sample CDear Ms DaltonI am writing in reference to your letter. Our company is a software developer and we are interested in your product. We want to offer our workers a better comfort.Would there be any kind of discount if we make a big order? If it is possible, I would like your representative to come before the end of the month. Please make sure he comes from 9am to 1pm.Yours sincerely,Human Resources ManagerBand 5This represents a full realisation of the task set. All four content points are covered. The language used is confident and natural, and the script is organised effectively. It would have a very positive effect on the reader.Sample DDear Ms Dalton. Thank you for your letter. Our company sales computer monitors. In fact she is interested by your product. Your price is hight.We are interesting by your screen but we must have a discount price. Because we sale a lot monitors. We ask a discount of the price. We propose that meet you Monday or Thuesday for a demonstration. Ifyou agree, please confirm.I look forward to hearing from you.Ms DOffice ManagerBand 3The second content point is not covered, but this represents a reasonable attempt at the task set. Although they are notconsistently successful, register and cohesion are satisfactory onthe whole. A number of errors are present, but overall there is an adequate range of structures and vocabulary.Test 2 ListeningPart 11.C 2.A 3.A 4.C 5.A 6.B7.B 8.APart 29.( ) AXIBIZ ()10.(£) 18.7511.26 (CM) (BY 30 CM)12.GOLD13.(07950) 33284115.5(TH)(APRIL)Part 316.INTERNET ADVERTISING17.HILL18.(NEW) CONTACTS19.VIDEO CAMERA(S)20.NEW YORK/NY21.OCT(OBER)22.DISCOUNT(S)Part 423.B 24.C 25.A 26.B 27.C28.A 29.C 30.ATapescriptListening Test 2This is the Business English Certificate Preliminary 4, ListeningTest 2.Part One. Questions 1 to 8.For questions 1-8, you will hear eight short recordings. For each question, mark one letter (A, B or C) for the correct answer.Here is an example: What time does the man expect to arrive at the meeting?[pause]Man: Hello, Liz. It's Mark. I'm still at the airport. The plane's delayed. ! was supposed to be at the meeting at twelve thirty, butI'm probably not going to make it until thirteen thirty. We're not scheduled to take off for another hour yet, so won't land till eleven forty-five at the earliest.Woman: Don't worry. I'll send your apologies.[pause]The answer is C.Now we are ready to start.After you have listened once, replay each recording.[pause]One, Which graph is the man talking about?[pause]Man: The year started quite slowly, but sales in the second quarter picked up well. Although there was a slight drop in the third quarter, I'm pleased to say that sales started to rise again at the end of the year.[pause]Two: Which jobs will be created when the company relocates? [pause]Woman: Family Fashions is relocating part of its mail-order operation, with the creation of two hundred jobs in Manchester. All jobs at the current packing centre will remain, and deliveries will operate as before. The new customer-service staff will work at a purpose- built site, very close...[pause]Three: Why are the brochures late?[pause]Man: It's the printers here... I'm sorry your brochures are late,we've had some problems.Woman: Not your new machinery?Man: Something else this time.., some of our drivers have been illthis week. We've sent your order by post-we thought it would be quicker, as we've only got a few delivery vans going out.Woman: OK, thanks.[pause]Four: What will Mediband's new owners do?[pause]Woman: I hear there has been a takeover of Mediband.Man: Yes... it was running at a loss.Woman: How did the workforce react? I expect they were worried about their jobs.Man: Well, actually, the new parent group's announced plans toincrease the company's output and market more products abroad. Sotheir future's secure now.[pause]Five: When will the sales conference be held?[pause]Man: We'll have to move the sales conference, I'm afraid. It's scheduled for Wednesday the twenty- fifth of November, but there's a trade fair inAmsterdam the following day that senior staff are attending.Woman: We could move it to Monday the thirtieth...?Man: Mmm... actually, better to bring it forward to Monday thetwenty-third... A pity about the twenty-fifth, though - it seemed a good day for everyone.[pause]Six: Which chart shows exports of mobile phones this year?[pause]Man: Mobile phone sales have remained steady overall this year,though the export market shares have changed. Now Europe and theUnited States together account for the same amount as South-East Asia. [pause]Seven: Which day is the meeting arranged for?[pause]Man: Would you be able to attend a meeting next week?Woman: Monday would be OK, but I may have to cancel an appointment. Er, Tuesday or Wednesday mornings are possible.Man: Shall we say Tuesday rather than Monday?Woman: That's probably the easiest thing. Then I won't have to change my arrangements for Monday, and I'd like it earlier than Wednesda}~ really.[pause]Eight: Why is the man phoning the suppliers?[pause]Woman: Please leave your message after the tone.Man: Hello, Lars here from Olaffsens. About the tool component you supplied last month - the CX two seven... We've found we're getting more faults than usual, so I want you to look at the part again and perhaps adjust the measurements. Could you call me as soon as possible?[pause]That is the end of Part One.[pause]Part Two. Questions 9 to 15.Look at the notes below.Some information is missing.You will hear a man giving some information about gifts to order for staff who have performed well.For each question, 9-15, fill in the missing information in the numbered space using a word, numbers or letters.After you have listened once, replay the recording. You have ten seconds to read through the notes. [pause]Now listen, and fill in the missing information.Man: Emma, Mark here. I'm calling to tell you about the annual performance prizes for senior staff.Woman: OK, let me know the details of the order.Man: You can order them all from one website. It's . Woman: Is that A-X-I-B-U-S?Man: It's A-X-I-B-I-Z. OK? We need fifteen silver calculators... Woman: How will I know which ones?Man: There are two designs. We want the eighteen pound seventy-five ones, rather than the twenty-one pound seventy-five ones.Woman: Right. What else?Man: Leather picture holders.., but they come in different sizes. The larger ones are twenty- nine by thirty-one centimetres. Get the other ones. They're twenty-six by thirty. We'll need five of those atforty-two pounds.Woman: What's the star-performance prize?Man: It's the ninety-five-pound Gold Gift Desk Set.Woman: Is that the exact name?Man: Yes. And that's all. Call my mobile to let me know about the order. I'll be out of the office tomorrow.Woman: I don't have your number.Man: I always forget it. Um... Oh yes, oh-seven- nine-five-oh, double three-two-eight-four-one.Try to call before one thirty tomorrow.Woman: Ah, I'm in meetings till two. Can I call you afterwards? Man: Sure. Make it before four thirty.Woman: Fine. When's the order got to arrive by?Man: Very soon. The presentations are on the seventh of April. Woman: Next month?Man: Yes, so the fifth at the latest.Woman: I'll do what I can.[pause]Now listen to the recording again.[pause[。
商务英语BEC初级练习测试题及答案
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商务英语BEC初级练习测试题及答案商务英语BEC初级练习测试题及答案PART ONEQuestions 1-7. Read these sentences and the following business index.. Which advisor each sentence (1-7) describe?. For each sentence mark one letter (A, B,C,D or E) on your Answer Sheet.ExampleThe company invests a large sum of money in high technology.Answer: E1. It is engaged in the expansion of a telecommunications line.2. No other steel industries have such a high rating.3. Th e company is the chief holder of a British company’s shares.4. As much as forty million U. S. dollars are invested in Taiwan.5. It has business transactions with an American company.6. The company gets a very high interest rate from its stocks.7. Agreements were signed between two companies about technological cooperation.A. Telecom Asia Corporation Limited (Thailand )-It serves as international advisor in connection with the debt and equity financing for a US $3 billion telephone line expansion project in Bangkok. (Current)B. Singapore Telecom international Pte. Ltd. (Singapore)- It acquires its 50/00 interest in Cambridge Holding Ltd.,the controlling shareholder of Cambridge Cable Ltd. of the U. K. (6/1992)C. Pohang Iron 6 Steel Co.,Ltd. (Korea) .In connection with its ratings with Standard & Poor’s and Moody’s investor Services. The company obtained the highest rating of any steel company in the world. (II/1991)D. Goldstar Co.,Ltd. (Korea)In its investment in,and technology agreements with,Zenith Electronics of the U. S. -the first transaction of this type in Korea. (2/1991 )E. Concord Venture Capital Co., Ltd.(Taiwan)’-Structured,marketed to investors and made a principal investment in the Fund with total equity of NT $ 940 million(US $ 40 million) to invest in Taiwanese high-technology venture capital opportunities. (I/1991)参考答案1. A2. C3. B4. E5. D6. B7. DPART TWOQuestions 8-12. Read this advertisement of a Canadian computer incorporation.. Choose the best sentence from the list A-I on page 5 to fill each of the blanks.. For each blank (8-12)mark one letter(A -I) on your AnswerSheet.. Do not mark any letter twice.. One answer has been given as an example.AST’S BRAVO FAMILYOur new and improved Bravo series of personal computers is designed to do calculations in a new way.For example, the new Bravo MT has the same features of Intel’s very fast Pentium 60MHz microprocessor. It’s all the power you need to run an entire workgroup or the latest graphics-intensive programs, and processes even the most complicated mathematical calculations five times faster than the DX2/66. …… 8…… It’s perfect for the power user who demands high performance at an attractive price point.Also new from AST is our latest generation of Bravo LC desktops, a value line of energy efficient 486 personal computers. Our entire Bravo LC family,while still affordable, has new muscle——Intel 486 microprocessors up to 100 MHz and a VESA Local Bus slot. Today, it’s fast, tomorrow it could be even faster, if you c hoose to raise it to Intel’s Pentium Over Drive processor. How about more performance in less space? The Bravo LP is a low profile 486, loaded with award-winning engineering. ……9 …… And the graphics RAM can be enlarged to ZMB for 64-bit processing.Our new Bravo NB notebook computers, recently named the number one of the 20 world’s top notebook computers,are some of our best examples of the Bravo family. ……10 …… It is particularly ideal for small businesses,home offices,and mobile users.With Bravo, there’s something for everyone. Including high value, performance, and the most responsive around the-clockphone support anywhere. …… 11 ……By the way,our 486 Bravos are all approved by the Environmental Protection Agency …… 12…… For an AST reseller near you,please call 800 876- 4 AST.Example: CA. Would you expect anything from the world’s fifth largest (and growing )personal computer company?B. In addition,you’ll find .yourself in the enjoyment of free maintenance and transportation.C. If you want speed, power, expandability, and dazzling graphics performance at a very affordable price, you’ll find it in our Bravo personal computers.D. The MT also comes with two AL-slots for graphic upgrades and installed windows-based software solutions.E. So, you’l l save energy, money,and perhaps a few trees.F. For instance, innovative security features help you keep your most confidential work to yourself.G. As a result, you need a certificate issued by the Environment Protection Agency if you buy a personal computer.H. The Bravo NB4/33 is even thinner, lighter,faster, and more affordable- using very little power with a longer battery life.I. Finally, the DX2/66 is inferior to our Bravo MT in speed, function and graphics performance.参考答案8. D 9. F 10. H 11. A 12. EPART FOURQuestions 21 -35. Read this advertisement.. Choose the best word to fill each gap.. For each question (21 35) mark one letter (A, B,C,D)on yourAnswer Sheet.. One answer has been given as an example.Too much to read! It’s impossible to find time to read today’s top business books-and thousands are published each year. Yet not keeping up with those books could be a serious-and expensive mistake. Often the ideas and insights they . . . . . . example. . . . . are available nowhere else. But how can you even. . . . . .21. . . . . . which titles are worthwhile-let alone find time to read them?Fortunately, there’s a . . . . . ..22. . . . . . . Soundview Executive Book Summaries. It really. . . . . . 23. . . . . . In fact, it’s . . . . . .24. . . . . . to work. It is ingenious and essential. Every month, you . . . . . . 25. . . . . two or three quick reading, time saving . . . . . .26. . . . . . of the best new business books. Each contains all the key points in the . . . . . . 27. . . . . . book. The big difference,instead of 200 to 500 pages,the summary is only & pages. Instead of . . . . . . 28. . . . . . five,ten or more hours to read,it takes just 15 minutes.Of the thousands of business books . . . . . . 29. . . . . .annually, only a . . . . . . 30. . . . . .are really worth reading. To save your time, our Editorial Board goes over them all . . . . . . 31. . . . . .90%. Our standards are . . . . . . 32. . . . . .,and the criteria rigorous.When a book meets all our tests, we prepare a Summary, instead of a review or a digest. You get a skillful distillation that preserves the content ad spirit of the . . . . . . 33. . . . . .books. The titles cover every. . . . . . 34. . . . . .of concern to business people today. There’s . . . . . . 35. . . . . .else like Soundview Executive Book Summaries.21. A. see B. know C. ask D. answer22. A. answer B. solution C. question D. problem23. A. works B. costs C. sells D. buys24. A. guarded B. granted C. guided D. guaranteed25. A. pay B. send C. receive D. buy26. A. titles B. summaries C. names D. prices27. A. original B. first C. same D. another28. A. spending B. costing C. taking D. sitting29. A. publicized B. polished C. published D. popularized30. A. dozen B. little C. handful D. couple31. A. choosing B. eliminating C. writing D. publishing32. A. high B. low C. expensive D. cheap33. A. entire B. tired C. entering D. old34. A. word B. subject C. sentence D. idea35. A. something B. anything C. all D. nothing正确答案是:21. B 22. B 23.A 24. D 25. C 26.B 27.A 28. C 29.C30. C 31. B 32.A 33. A 34. B 35.D。
BEC商务英语初级考试历年真题及答案6套
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BEC商务英语初级考试历年真题1 The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision is made within the first five minutes of a meeting.??Yet employers like to (21) themselves that they are being exceptionally thorough in their selection processes. In today’s competitive market place, the (22) of staff in many organizations is fundamental to the company’s success and, as a result , recruiters use all means at their disposal to (23) the best in the field.One method in particular that has (24) in popularity is testing , either psychometric testing, which attempts to define psychological characteristics , or ability£aptitude testing (25) an organization with an extra way of establishing a candidate’s suitability for a role. It (26) companies to add value by identifying key elements of a position and then testing candidates to ascertain their ability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process may have some merit, but in reality there is no real (28), scientific or otherwise, of the potential future performance of any individual. The answer to this problem is experience in interview techniques and strong definition of the elements of each position to be (29) as the whole recruitment process is based on few real certainties, the instinctive decisions that many employers make, based on a CT and the first five minutes of a meeting, are probably no less valid than any other tool employed in the (30) of recruitment.21.A suggest B convince C advise D believe22.A worth B credit C quality D distinction23.A secure B relies C attain D achieve24.A lifted B enlarged C expanded D risen25.A provides B offers C contributes D gives26.A lets B enables C agrees D admits27. A portion B member C share D component28. A extent B size C amount D measure29.A occupied B met C filled D appointed30 A business B topic C point D affair《The scientific approach to recruitment》,招人的科学方法。
完整word版,剑桥商务英语初级真题(6)
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剑桥商务英语初级真题(6)READINGPART ONE● Look at questions 1-5.● In each question, which sentence is correct?● For each question, mark one letter (A, B orC. on your Answer Sheet. 1、The purpose of this message is toA. remind staff about the installation of new computers.B. instruct staff to switch off their computers.C. warn staff of a possible computer virus.2、A. Jan should finish the report by Friday and send it to department managers.B. Liz must check that the department managers have done their reports by Friday.C. Peter wants department managers to read the report by the end of the week.3、Clients should pay within a week ofA. receiving their bill.B. placing their order.C. obtaining their purchases.4、A. Worldwide distributors looking to expand are needed for hi-tech products.B. Distribution company requires new hi-tech products to meet customer demand.C. Established distribution company for hi-tech products offers generous commission to sales staff.5、This email asks Department Managers toA. inform Finance of extra employment expenses.B. take on extra staff to cover vacation times.C. send reports to Finance by the end of the month.PART TWO● Look at the list below. It shows companies that provide services for export businesses.● For questions 6-10, decide which company (A-H) each person on the opposite page should contact.● For each question, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.6、 Margit Schumann runs a translation agency and wants to employ a company to help her research the needs of potential clients abroad.7、 Per Svensson has a distribution company, and wants information on the customs regulations of the countries it exports to.8、 Lin Yao needs to borrow money to extend the services of her advertising company to a wider international market.9、 Sanders Insurance Co is expanding, and needs a course on the corporateculture of the countries where it will operate.10、 Ronan Pate Ltd, clock-makers, is looking for a specialist firm to handle the worldwide transportation of its goods, as required by its insurers. PART THREE● Look at the charts below. They show the performance rating, as marks out of 20, that a supermarket chain gave to eight of its suppliers, over a four-year period.● Which supplier does each sentence (11-15) on the opposite page describe?● For each sentence, mark one letter (A-H) on your Answer Sheet.● Do not use any letter more than once.11、 In 2005, this supplier's rating for delivery briefly overtook its rating for quality but then fell back for the rest of the period.12、 This supplier's rating for delivery peaked in 2006, when quality continued to be given its highest rating for the period, although this performance level was not maintained.13、 This supplier's quality and delivery both made progress after falling in 2005, although they failed to equal their levels of the opening of the period.14、 This supplier's rating was lower for delivery than for quality throughout the period, and the gap between the two categories was smallest in 2005, becoming wider the following year.15、 The overall trend in rating for this supplier's quality and delivery was downward, with neither category showing improvement in any year.PART FOUR● Read the article below about the importance of communication skills.● Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose'Doesn't say'.● For each sentence (16-22), mark one letter (A, B orC. on your Answer Sheet.COMMUNICATION SKILLSPeople are often offered a job because of their technical skills. However, as they progress in a company they find that the ability to communicate with others becomes more and more significant. Nevertheless, experts with good technical knowledge rarely succeed in explaining details of their work to non-specialists.Immediately after leaving college, Jane Burton became a food technician at Roston International. Ten years later, after joining a competitor to take up the position of training manager, she found that her communication skills were limited.'In my first week I had to make a presentation about food testing in front of 300 staff,' she recalls. 'They were bored for the whole time, mainly because I had no idea how to do it. This experience made me realise that I needed to enrol on a course in communication skills, and now I can happily speak to any group, on any subject, prepared or even unprepared. The more speaking you do, the easier it gets.'In today's fast-moving world of electronic communication, people also need to be able to express their thoughts clearly in writing. In all companies, though, the importance of the spoken word remains unequalled for ensuring that things get done.16、 According to the article, the importance of communication grows as staff are promoted.A. RightB. WrongC. Doesn't say17、 According to the article, people with technical skills often have difficulty talking clearly about their work.A. RightB. WrongC. Doesn't say18、 Jane Burton has spent all her working life with the same company.A. RightB. WrongC. Doesn't say19、 The audience for Jane's first presentation included experts in the subject.A. RightB. WrongC. Doesn't say20、 Jane felt her first presentation failed because of her lack of training.A. RightB. WrongC. Doesn't say21、 Jane always needs to plan carefully before speaking to a group of people.A. RightB. WrongC. Doesn't say22、 According to the article, poor writing skills among staff have an effect on company growth.A. RightB. WrongC. Doesn't sayPART FIVE● Read the article below about changes that a hotel chain is making,● For each question (23-28) on the opposite page, choose the correct answer.● Mark one letter (A, B orC. on your Answer Sheet.Henderson looks aheadHenderson owns and operates 150 hotels in major cities of the Asia-Pacific region. In some locations, tourism has long been an additional source of guests, through the company's close links with foreign travel providers. However, the company mainly targets the corporate sector, that is, business people whose expenses are met by their employers. Henderson's experiment of signing business agreements with North American companies within its own sector-by which each side recommends the other's hotels to its guests-is also proving successful, and looks likely to continue.Henderson hotels are reasonably profitable, and like most of its rivals, the company is able to pass on rising overheads to its customers. While guests are becoming more demanding, Henderson hotels are of a high enough standard for the great majority to be satisfied. There is increasing competition, however, from unexpected sources, such as airlines. This has led the Board to carry out a review of its marketing strategies, in an effort to locate new competitive strengths.The company has a system of negotiating room discounts with its largest corporate customers. Henderson intends to change this, as it has the disadvantage of providing savings for those customers rather than for the guests themselves. In addition, as several major organisations have discontinued central booking of hotels, Henderson now has to build relations with a larger number of customers, who each provide fewer guests for its hotels. Although this takes time, the total number means that the effort is worth making.In order to maintain its market share, Henderson has followed the path taken by other global hotel companies in certain respects. Rooms and restaurant menus are duplicated company-wide, so guests can be absolutely sure of what to expect, wherever they find themselves.Unlike some chains, though, Henderson gives its hotel managers complete responsibility in particular areas, such as staff training.The company has already made some decisions as a result of the strategy review. A computer database will be created, to include guests' preferences, for instance for smoking or non-smoking rooms. As facilities are already of a high standard, changing these is not seen as urgent. On the other hand, staff recruitment processes are currently under careful review to make sure that only very good applicants are accepted, despite differences in local conditions and laws.This brief description shows how one company is trying to increase its profitability in a very competitive sector.23、 Which of these is a new activity for Henderson?A. co-operating with other hotel chainsB. providing services for business guestsC. getting bookings through travel companies24、 Why has Henderson decided to review its marketing strategy?A. Guests expect a higher level of service than it provides.B. The cost of running hotels is rising very fast.C. It is facing challenges from new directions.25、 Why does Henderson want to change the discount system?A. It does not encourage small companies to negotiate.B. It does not attract the expected number of guests.C. It does not benefit people staying at the hotels.26、 Like other hotel chains, HendersonA. places great stress on the value of staff training.B. ensures that certain facilities are the same in all its hotels.C. establishes rules for every aspect of its hotel managers' work.27、 What decision has Henderson made?A. to increase the number of staff it employsB. to improve the range of facilities it offersC. to store personal information about guests28、 This article was probably written forA. an in-house magazine for hotel staff.B. a book of case studies for business students.C. a brochure for Henderson's corporate customers.PART SIX● Read the company profile below about a retail group.● Choose the correct word to fill each gap from A, B or C on the opposite page.● For each question (29-40), mark one letter (A, B orC. on your Answer Sheet.The Arne GroupThe Arne group consists of a large number of retail stores. The organisation employs 19,500 people and had total sales last year of $2.5 bn. The main areas we trade 29 are books, stationery, newspapers andmagazines. But 30 an average department store will usually stock around10,000 lines, our major stores offer a range in 31 of45,000. 32 business we operate seeks to be a market leader, 33 theoverall goal being to boost shareholder 34 We always focus on 35 the very best service to our customers, which we believe puts the businessin 36 strong position for the future. 37 some disappointing salesfigures, our profits have continued to grow. 38 last year we were forcedto 39 the decision to close several smaller stores. 40 came as a result of a detailed review of our cost base.29、 A. to B. in C. for30、 A. whereas B. whether C. whenever31、 A. increase B. majority C. excess32、 A. Every B. Many C. All33、 A. by B. through C. with34、 A. rate B. price C. value35、 A. delivering B. sending C. issuing36、 A. the B. a C. one37、 A. Despite B. Except C. Since38、 A. Equally B. However C. Therefore39、 A. make B. do C. have40、 A. These B. This C. TheyPART SEVEN● Read the memo and the advertisement below.● Complete the form on the opposite page.● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.MEMOTo: Alan SmithFrom: Maria JamesDate: 16 MaySubject: Travel formI need to attend this conference at the London Business School-the one on Advertising was fantastic. I'm leaving on the 26, but I can't make the last day as I'm flying back early that morning. It makes sense to fly to City Airport rather than Heathrow Airport. As the university accommodation lacks the facilities I need, I'll try the Sunly Hotel. Could you complete my travel form for me, and send it to Paula Costa in the Travel section? I'm away till Monday.Thanks.TRAVEL REQUEST FORMFull name of Traveller: 41Title of Event: 42Destination Airport: 43Date of Departure:Airline: to be advisedCost of Flight: to be advisedDate of Return Journey 44 2008Accommodation: 45Cost of accommodation: to be advisedWRITINGPART ONE46、● Your company is planning to move to new premises in the Alpha Business Centre and you want to inform staff of this.● Write an email to all staff:● givi ng the company's reason for moving● saying when the move will be● telling them how to get more information.● Write 30-40 words on your Answer Sheet.PART TWO47、● saying how you feel about the invitation to write the article● saying which business topic you would like to write about● explaining why you think this topic is importa nt● asking her when the article needs to be ready.● Write 60-80 words on your Answer Sheet.● Do not include any postal addresses.LISTENINGPART ONE● For questions 1-8, you will hear eight short recordings.● For each question, mark one letter (A, B orC. for the correct answer.● After you have listened once, replay each recording.48、 When will the component arrive?A. Tuesday afternoonB. Wednesday morningC. Wednesday afternoon49、 What will the customer pay for the printer?A. £315B. £350C. £37550、 When will the woman call Miss Takemura?A.B.C.51、 Why are many staff not in the office?A. They are at a conference.B. They are on holiday.C. They are off sick.52、 Which pie chart is correct?53、 Who is going to take the visitor for lunch?A. JaneB. PeterC. Robert54、 Which chart is correct?A.B.C.55、 What is the man worried about?A. last year's sales figuresB. the cost of employing staffC. the profit forecastPART TWO● Look at the notes below.●Some information is missing.●You will hear a woman telephoning about a missing stationery order.●For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.●After you have listened once, replay the recording.Staker Office & Stationery Supplies Ltd.Missing orderName: 56 InsuranceAddress: 15 57 HouseBorough High StreetwilmhurstPostcode: 58Delivery due on: 59 OctoberItems not arrived: 60 packs At paperTotal order price: £ 61New delivery onmorning of: 62 OctoberPART THREE●Look at the notes below about an IT project.●Some information is missing.●You will hear part of a talk by the director of a hotel to his managers.●For each question (16-22), fill in the missing information in the numbered space using one or two words.●After you have listened once, replay the recording.East Rock Hotel IT ProjectOriginal purpose-to useinternet for 63Stage 1Web page with similar 64 to brochureStage 2Site developed to include 65 activitiesDate site went online: 66 2003Two new functions:●sends to clients 67 every month electronically●allows clients to bookonline (shows floorplans and 68 )Stage 3Possible to send out 69 onlinePART FOUR●You will hear a conversation between a manager, Ann Williams, and astaff representative, Bill Jones, about changes at their company.●For each question (23-30), mark one letter (A, B orC. for the correct answer.●After you have listened once, replay the recording.70、 What change was made to the canteen?A. The company hired a new chef.B. The opening hours are longer.C. The canteen was repainted.71、 Why are staff still complaining about the canteen?A. The food is sometimes cold.B. The prices are very expensive.C. The furniture is uncomfortable.72、 The company now wants to pay the factory workersA. weekly.B. every fortnight.C. once a month.73、 What do the factory workers think about changes to how they are paid?A. They are angry.B. They have no view.C. They are happy.74、 The staff are keen on having sports facilities because theyA. could do sport with their families at weekends.B. want something to do at lunchtime.C. would like to be fitter and healthier.75、 The MD dislikes the idea of a sports centre because he thinksA. it would cost too much.B. only a few staff would go there.C. it would take a long time to build.76、 What other facilities do both the MD and the workers agree on?A. a staff libraryB. a swimming poolC. accommodation for new staff77、 How will the company decide what facilities to have?A. The manager will give everyone a questionnaire.B. The manager will offer staff choices to vote for.C. The manager will talk to reps from each department. SPEAKINGPART 178、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.PART 279、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.PART 380、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the task prompt, an example of which is below, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenario* 3 minutes for groups of three candidatesPrompt materialFollow-on questions●What other things can companies do to save money? (Why?)●Do you think that employees should be asked for their opinions when changes like this are made? (Why?/Why not?)●What can staff do to save money for their company? (Why?)●Can it sometimes be a bad idea for a company to reduce its costs? (Why?/Why not?)●How do you think companies can ma nage time more efficiently?答案:READINGPART ONE1、B2、A3、C4、A5、APART TWO6、 7、 8、 9、 10、PART THREE11、 12、 13、 14、 15、PART FOUR16、A 17、A 18、B 19、C 20、A 21、B 22、C PART FIVE23、A 24、C 25、C 26、B 27、C 28、BPART SIX29、B 30、A 31、C 32、A 33、C 34、C 35、A 36、B 37、A 38、B 39、A 40、BPART SEVEN41、 (MS / MRS / MISS) MARIA JAMES 42、 (2008) INTERNATIONAL MARKETING (CONFERENCE) 43、 (LONDON) CITY (AIRPORT) 44、 29TH AUGUST / (THE) 29(TH) (OF) AUGUST / AUGUST (THE) 29(TH) / 29/08 / (0)8/29 45、 (AT) (THE) SUNLY (HOTEL)WRITINGPART ONE46、PART TWO47、Sample ASample B Sample CSample DLISTENINGPART ONE48、B[听力原文]When will the component arrive?Man: You said the component would be here for Tuesday... It's three pm now and nothing's arrivedWoman: I'm sorry, it'll be with you Wednesday afternoon, definitely. Man: Uh, that's no good, I need it in the morning!Woman: Okay, if I send it special delivery you'll get it before midday. Man: Ah, good, because the customer's picking the car up Wednesday afternoon.49、B[听力原文]What will the customer pay for the printer?Man: ... and how much is your AE one-two-five printer?Woman: Well, the printer itself is three hundred and fifty pounds, sir, but if you're buying the computer with it, you get a ten per cent discount, so that's, um, three hundred and fifteen pounds.Man: Mm, that's a good discount, but I only want the printer. How much would it be including delivery?Woman: For this printer... um... three hundred and seventy-five pounds, sir.Man: Oh... I think I'll come and fetch it myself.50、B[听力原文]When will the woman call Miss Takemura?Man: Shall I book your call to Miss Takemura for tomorrow?Woman: Oh, yes please.Man: What time?Woman: Eight's usually the best time for her, but let's think. The supplier's coming in and we've got a lot to discuss. Better make it nine to be safe. How many hours ahead are they?Man: Ten.Woman: Oh, that's OK then.51、A[听力原文]Why are many staff not in the office?Woman: A lot of the staff haven't come in today, John. Where are they all? We don't usually get so many people off sick at this time of the year when the weather's good.Man: They're all at the annual sales conference, remember? It's been changed from spring this year.Woman: Ah yes. I thought they'd all taken their summer holiday together.52、C[听力原文]Which pie chart is correct?Man: ... we're importing components from three different countries... our principal supplier is in Korea, but a quarter of our components come from China, and the rest from the Philippines...53、C[听力原文]Who is going to take the visitor for lunch?Woman: I forgot that Mr Tanawa is arriving tomorrow morning. Can you take him to lunch, Robert?Man: I'm having lunch with Peter tomorrow, Jane.Woman: Well, I'm out of the office till three. I can't really get back any earlier. Couldn't you arrange to see Peter another day?Man: I don't suppose he'll mind. Leave it to me.54、B[听力原文]Which chart is correct?Man: Our total production for January was just over thirty thousand units. There was a slight fall in February, which I can understand, because it isa short month, but an even bigger drop in March which I can't explain.55、A[听力原文]What is the man worried about?Man: This profit forecast is better than I thought it would be. What a relief!Woman: Why?Man: Well, I know we cut down on the staffing costs last year so they're not a problem any more, but the sales figures for that period still concern me. They rose but by far less than we thought they would.Woman: True.PART TWO56、 SINCLAIR[听力原文]Man: Good morning, Staker Supplies. How can I help you?Woman: Hello. I'm phoning about an order my company placed with you. Some of it hasn't arrived.Man: Can I check the details? What's the name of your company?Woman: Sinclair Insurance. S-I-N-C-L-A-I-R.Man: And your address, please?Woman: Yes, it's fifteen, River House, Borough High Street, Wilmhurst. Man: Aha got that.Woman: Do you want the postcode?Man: Yes, please.Woman: WH one-seven BZ.Man: Thanks. When was the delivery expected?Woman: It was ordered on the seventeenth of October, and we were told it would arrive on the nineteenth.There were some R3 staples, several boxes of paper clips, thirty-six packs of A3 paper, but thirty-five packs of A4 paper haven't arrived.Man: I'll just see what's happened.Woman: Thank you. If it's any use to you, the total cost quoted was two hundred and forty-six pounds.Man: Ah, yes, here it is. Ah, I'm terribly sorry but there've been some problems because of staff illness in the packing department. I'm afraid there are no more deliveries today, but we could deliver tomorrow morning, Saturday the twenty-first. Woman: We're closed on Saturdays. Could you make it Monday? Man: Certainly, so they'll be delivered to you on the morning of the twenty-third.Woman: Thank you very much.57、 (15) RIVER (HOUSE) 58、 WH1 7BZ 59、 (THE) 19(TH) / NINETEENTH (OF) 60、 35 (PACKS A4 PAPER) 61、(£) 246 (POUNDS) 62、 (MONDAY) (THE) 23(RD) / TWENTY-THIRD (OF) (OCTOBER)PART THREE63、 (JUST / ONLY) ADVERTISING[听力原文]Man: As you know, this project was originally designed to explore use of the internet just as a means of advertising. So at the first stage, our consultants designed a simple but attractive web page, with more or less the same graphics as our ordinary brochure, but a different layout. We were verypleased with the results. In the first month alone, we had around one thousand five hundred 'hits' - visits to the website - a very good figure for our type of business, I understand.At the second stage, we asked the consultants to extend the site so that it included sales activities. This was quite a big development, and took some time. Work began on the new site in February two thousand and three, but it wasn't till March two thousand and three that it finally went online. It's too early for me to give you any figures about use, but I'll tell you what it can do.First of all, it gives clients or potential clients the option of receiving monthly newsletters electronically. This allows us to stay in contact with people and to build up our user base.Secondly, the site allows clients to make online bookings. And to make this process easier, it shows floor plans for the East Rock hotel as well as vacancies. And although it's still early days, the signs are that this is very popular. We're now in the process of developing the function further, so that at stage three we'll be able to issue invoices. Finally, when we get...64、 GRAPHIC / GRAPHICS 65、 SALES (ACTIVITIES) 66、 MARCH (2003) / MARCH (OF) (2003) 67、 (THE) (MONTHLY) NEWSLETTER(S) / (A) NEWS(-)LETTER(S) / NEWS 68、 VACANCIES 69、 (ISSUE) INVOICE / INVOICESPART FOUR70、B[听力原文]Woman: Good morning, Bill. Nice to see you. Come in and sit down.Man: Morning Ann. I see we have quite a lot to talk about this morning. Woman: Yes, let's start with the canteen. Now, at our last meeting we talked about the possibility of making more changes to the canteen - like repainting it to match the new furniture. Also you offered to ask the staff their opinions about what we've already done. What did you find out?Man: Well, they like the chef's new recipes, especially after the same old menu he used to produce every week. And they're happy that we agreed to their request to open for longer, so they can go there for their breaks as well.Woman: Good, so no more problems with the canteen.Man: Um... Not quite, there are still complaints.Woman: About the higher prices?Man: Oh, they don't mind paying a little more, and they even like the modern-style chairs that the company bought. It's just that now the canteen serves lunch from eleven forty-five to two fifteen, the staff who get there later aren't happy about the quality of the food - they say it's not hot, and there isn't enough left.Woman: Ah... I'll talk to the canteen manager and see what we can do. Man: Thank you.Woman: Can we talk also about the factory workers' pay? As you know, it's quite unusual for companies to pay staff every week now, and it makes more work for the finance department. So, that's why we want to give them their wages every two weeks. We hope it's not a problem. I mean, it's not like the office staff- they're only paid once a month.Man: Well, I read the memo about it and I've spoken to a lot of the factory workers. I thought they'd complain very strongly, but in fact they're very positive about this proposal.Woman: That's good to hear. We certainly have no plans to change the method of payment, just how often we pay them.Man: I've also spoken to staff about the Managing Director's proposal to provide some extra facilities for company workers. A sports centre was mentioned quite a lot, you know, squash courts, gymnasium, that kind of thing. Woman: So they want to keep fit at lunchtimes!Man: Not really. In fact, most people just want to relax at lunchtimes. No, they were thinking they could use it on Saturdays and Sundays with their families.Woman: Mm, yes. Although the MD isn't keen on a sports centre.Man: Was he thinking of something cheaper?Woman: That's not a problem; there's a large budget for this. He's not sure that many people would use it, and in the long term the building would stand empty.Man: Mm.Woman: He'd like to know what other facilities the staff are interested in. Not something like a swimming pool because there's already one nearby. Something like a staff library would please him. Or one or two company flats. Man: That was a suggestion - somewhere for new employees and their families to stay when they first join the company. A library wouldn't be popular, I'm sure.Woman: Well, the MD wants a decision soon - the end of the week in fact. What's the best way to hear everyone's opinion? I can't really organise a vote on it until we know all the suggestions. Maybe I could ask the departmental reps to collect opinions and then set up a meeting with all the reps together.Man: I was going to say give everyone questionnaires but there isn't really enough time - your suggestion's best.Woman: I'll organise that this week, then.71、A 72、B 73、C 74、A 75、B 76、C 77、CSPEAKINGPART 178、PART 279、PART 380、。
2014年剑桥商务英语初级考试试题及答案解析(六)
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剑桥商务英语初级考试试题及答案解析(六)一、READING(PART FOUR )(共7小题,共7.0分)· This part of the Reading Test tests your vocabulary. · Read the whole text quickly to find out what it is about. As you read, try to predict the words that might fill the gaps. · Look at the four p ossible answers for each gap and cross out any obviously incorrect words, · Then read both before and after each gap to decide which word should go in it. The word needs to fit both the meaning and the grammar · After completing all the gaps, read the whol e text again to check your answers, · Read the text on the opposite page about decision-making. · Choose the best word from below to fill each gap. · For each question 1-10, mark one letter (A,B,C or D)on your Answer sheet.第1题PRESS OFFICER £22,000 PER YEARA leading oil company needs a Press Officer for its busy offices. You should be:◆ good at making phone calls◆ excellent at writing reports◆ able to go on business trips at least three times a month◆ willing to w ork late several times a week◆ experienced at working with computersBenefits include:6 weeks' annual holiday and bonus payment after 12 months. You will need to travel in this job.A rightB wrongC Doesn't say【正确答案】:A【本题分数】:1.0分【答案解析】“ab le to go on business trips at least three mesa month.”第2题You will never need to work late.A rightB wrongC Doesn't say【正确答案】:B【本题分数】:1.0分【答案解析】“willing to work late several times a week”,愿意多次加班。
2022年剑桥商务英语考试标准试卷:初级
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2022剑桥商务英语考试标准试卷:初级PART ONE:Questions 1-51、For all personal calls except emergencies, please use pay phone in Reception.A.Staff may L se office phones in case of emergencyB.Emergency calls must be made on the payphoneC.Reception deals with emergency calls2、Photocopiers Pages per minute Input tray Copt timeAL-1045 12 250 sheets 9.6sD135 14 150sheets 10. 5sD155x 19 400sheets 8. 4sWhich is the fastest photocopier?A.AL-1045B.D135C.D155x3、To:Dalmain Shipping CoRe our phone conversation: if your company doesn”t deliver within seven days, we shall get the goods from a different supplier.This means that Dalmain Shopping Co mustA.get the goods from another company.B.phone to confirm when the goods will be delivered.C.deliver the goods on time or lose the order,4、Diary for Ms Caroline CarterMon l 7 Visit to port facilitiesMon l 0 Flight Lisb0—Ri0,transfer to hotelTues l l Meeting with Sr RibeiroTues l 8 Meeting with Sr RibeiroWed l 2 Factory visitsWed l 9 Flight Ri0—lisboaThurs l 3 Transfer by car to AmanhaF r.14 Board meetingSat l5 Free daySun l6 Free dayExcluding travel, on how many days is Caroline working?A.5B.6C.85、To: DebbieFrom: ArturoTime: 09:20Re: Phone call from Bob PartridgeMr Partridge is held up in heavy traffic, can”t make the 10:30 meeting. Can you reschedule to 11:30? Please phone himon his mobile 555 1478.Bob Partridge wants toA.phone Debbie on his phone.B.change the time of the meeting.C.speak to Arturo.PART ONE:Question 4614、You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery.Write a note to your secretary:telling her about the claim.mentioning the serial number of the order and date of delivery.asking for relevant files and the duplicate invoice.Write 30-40 words.PART ONE15、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(1) How to spell your name?(2)Which kind of transport would you like to choose when you want to go to school?(3)What kind of people you do to get along with?PART TWO16、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare yourself.A What is important when...?Choosing a business-training courseRelevance to my jobSubjects coveredCostB What is important when...?Trying to increase the sales of a productAdvertisementsStrict work scheduleCutting costWrite a reply to Ding:apologizing to the customer.explaining the reason of the mistake.saying how the problem is being solved.Write 60-80 words on your Answer Sheet.Dear Mr. Forest,Some information is missing.You will hear two people discuss how tO save a racecourse.For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.After you have listened once, replay the recording.Information on the racecourse:It has a (9) ________ history. It may be changed to a (10)________Reason:It (11)________for the last two years.Solution:They may employ a (12) ________to solve problems,Worries:i) Do not know (13) ________of this racecourse.ii) Destroy the heart of the business in the process,Performance:i) Saved a (14)________ in France.ii) Turned the Giant”s Golf Club in (15) ________around.第9题应填19、第10题应填20、第11题应填21、第12题应填22、第13题应填23、第14题应填24、第15题应填PART TWO:Questions 6-1025、Look at the list below. It shows the titles of chapters froma book about management.For questions 6-10, decide which chapter (A-H) each person should read.For each question, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.THE MANAGER”S HANDBOOKA.Accounting: reducing the operation costB.Finance: managing foreign exchange risksC.Personnel Management: creating productive work groupsrmation Management: sharing knowledge with employeesE.Marketing: obtaining and using consumer informationF.Production and Operations: managing the supply chainG.Global Communication: improving negotiation skillsH.Project Management: ensuring research is well focused26、Sara is studying customer survey methods and needs to learn how to analyse the data.27、Rachel works in an export department and wants information on how to avoid fluctuations in the value of export earnings.28、Andreas wants to find out whether proposed changes to his company”s promotion methods will result in necessary cost savings.29、Alexander owns an advertising agency and wants to make better use Of his staff”s skills by organizing them into effective teams.WRITINGPART THREE:Questions 11-1530、Look at the chart below. It shows the record of injuries in an industrial company during the eight years from 1994 to 2022.Which chart does each sentence describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.Injury RecordThere was a record number of injuries but only a slight increase in the amount of time lost.31、Time lost was up on previous years with a record amount of time required for medical treatment.32、There were very few serious injuries but many minor injuries, which meant that medical treatment was up 300% on the precious year.33、The number of serious injuries was well down on the previous year but the need for medical treatment doubled.34、Time lost through injury was half that of the previous year as was the number of serious injuries.PART THREE:Questions 16-2235、Look at the notes below.Some information is missing.You will hear a report on a TV show about the India economy.For each question (16-22), fill in the missing information in the numbered space using a word, numbers or letters.After you have listened once, replay the recording.Introduction:The phenomenal growth of (16)________will be talked on the show called (17)________Developments:India governrhent opened the country in (18)Foreign investment grew by more than (19)________ dollars last year.Inflation decreased from (20)________to four percent.Transport links between capital and the (21)________, Mumbai improved.More than (22)________cars are made every year.第16题应填36、第17题应填37、第18题应填38、第19题应填39、第20题应填40、第21题应填41、第22题应填LISTENINGPART THREE42、In this part of the test, the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have :30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI”m going to describe a situation.Your department is going to hold a meeting to solve the difficul-ties the employees met at work. You are,asked to chair the meeting.Here are some ideas to help you.Prompt materialStress purpose and outcomesTime managementStick to the agendaDisrupterRecord discussionsMake decisionsFollow-on questionsDo you want to be only a listener at meeting? (Why?)What should the person who chairs a meeting do if some participants arrive late?What makes a meeting successful? (Why?)Do you think regular meetings for staff are useful? (Why/Why not?)Is it important to consider how good the service in at the conference centre? (Why?/Why not?)PART FOUR:Questions 23-3043、You will hear a dialogue on conference arrangements.For each question (23-30), mark one letter (A,B or C) for the correct answer.After you have listened once, replay the recording.When will the conference take place?A.the first weekend of FebruaryB.the second weekend of FebruaryC.the third weekend of February44、 When will guests arrive?A.Friday morningB.Thursday morningC.Saturday morning45、 When will the conference end?te Sunday afternoonte Sunday morningte Sunday evening46、What are the normal off-peak rates?A.75 pounds for a standard double, 85 pounds for a standard singleB.75 pounds for a standard double, 65pounds for a standard singleC.85 pounds for a standard deuble, 75 pounds for a standard single47、 How many people are expected for the conference?A.100-200B.100-150C.100-12048、 How many waiting staff does Jenny think they will need?A.1 for every 20 guestsB.1 for every 10 guestsC.1 for every 30 guests49、 Where does Steve suggest placing an adverticement?A.in a local newspaperB.at a recruitment agencyC.in a university50、 How many quotes from catering companies is Jenny asked to get?A.2B.3C.4You now have 10 minutes to transfer your answers to your Answer Sheet.SPEAKINGPART FOUR:Questions 16-2251、Read the following job advertisement.Are sentences 16-22 on the opposite page ” Right” or ” Wrong” ? If there is not enough information to answer ” Right” or ” Wrong”,choose ” Doesn”t say”.For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.Job VacancyAdministrator for OurVolunteer ProgrammeWe need a well-motivated administrator for our busy central office at our national head quarters. The person appointed will play an important part in providing administrative support services to the programme manager.The Administrator”s duties will include co-ordinating staff recruitment and appointment procedures nationwide. You will need to have excellent secretarial, organizational and communication skills as well as an ability to meet deadlines promptly and efficiently. A knowledge of the latest versions of Word and WordPerfect is essential. You must also be able to read spreadsheets produced in QuattroPro or Excel.For a job description and an application form ( please do not send CVs at this stage), call our 24-hour answer phone on 21238888. Or you can email us, addressed to Melanie Slim, and giving referenceVP. Closing date for applications is 7th March. Interviews will take place at our National HQ on 18th March.The administrator will have his/her own office at national headquarters.A.RightB.WrongC.Doesn”t say52、The administrator”s duties include appointing new staff.A.RightB.WrongC.Doesn”t say53、The successful applicant will be able to work without supervision.A.RightB.WrongC.Doesn”t say54、Applicants should include their CVs when they send for the application form.A.RightB.WrongC.Doesn”t say55、Applicants can phone for details and a form at any time.A.RightB.WrongC.Doesn”t say56、Applicants must be in by 7th March at the latest.A.RightB.WrongC.Doesn”t say57、Candidates will be interviewed by Melanie Slim.A.RightB.WrongC.Doesn”t sayPART FIVE:Questions 23-2858、Read the article below about package holiday success.For each question on the opposite page, choose the correct answer.Mark one letter (A, B or C) on your Answer Sheet.Package Holiday SuccessTravel operator Sandersley is different from most of its rivals.UK package holiday companies would love to have plenty of repeat business. Instead, in an effort to attract trade, they are forced to spend enormous sums on marketing -- but they are operating in a very competitive market. So, although the big travel companies try hard to create attractive brands, if you ask the customers delayed at airports, many aren”t even sure which company they”ve booked with. Ask customers of Sandersley, however, and this is probably their third or fourth holiday with the company.A Sandersley holiday doesn”t come cheap; but for their customers this isn”t an issue.The attraction is that they get an activity based ”club” which has escaped the notice of the general public. Even the location of the holiday is of minor importance.A high proportion of customers are families,because the adults are free to enjoy the activities on offer, while small children are in the care of people employed by Sandersley just for this purpose. These nannies get free flights and meals on top of their pay.Interestingly, most of the company”s senior managers began at the bottom: for example, Carol Fletcher, the Marketing Manager, came as a ski guide in 1985, went away toset up her own catering business, sold it for a considerable sum, and returned to Sandersley in the late 1990s.The company”s performance over the years means that It gets a steady stream of offers from large tour operators wanting to buy the company. Jerry Baker, who started the firm, came very close to selling” it for 30 million a few years ago. But at the last minute, Garmond, the potential buyer, was itself taken over by an American travel company which didn”t see a place for Sandersley in the group.So where does that leave Sandersley? Despite greatly increasing its turnover in the past four years, the company has a careful attitude to expansion. Its decision not to sell skiing holidays in North America proved the right one when many of its rivals failed to persuade British travelers to take the tenhour flight. Learning from experiences like these, Sandersley”s two recent departures from its main activity are the acquisitions of restaurant chains in Spain and in Turkey. And as for moving into the mass market for its holiday? Sandersley is much too successful to want to do that.Sandersley differs from most other UK travel operators inA.the cost of its holidays.B.the places where it advertises.C.the number of repeat bookings it has.59、Sandersley”s customers likeA.the places where the company organizes holidays.B.the fact that the company is not well known,C.the prices that the company charges for its holidays.60、The company attracts families becauseA.it arranges joint activities for adults and children.B.it has staff who look after children.C.it provides free holidays for children.61、In what way is Carol Fletcher typical of the company”s senior staff?A.She started working for the company at a low level.B.She brought experience from another industry. ,C.She used to run her own company.62、Sandersley was not sold becauseA.Garmond believed the price was too high.B.Garmond”s new owner decided against the purchase.C.Garmond falt unhappy with Sandersley”s performance.63、What is Sandersley”s strategy for expansion?A.to offer holidays in different countries.B.to increase the customer base for its holidays.C.to depend less on the holiday industry.PARI SIX:Questions 29-4064、Read the new report below.Choose the correct word to fill each gap from A, B or C.For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.One of the issues people are concerned about as they start to define their personal brand is being (29)___________to one subject or area. They ask “can I be an expert in more than one field or should I (30)___________ one?“ You have the freedom to brand yourself as you choose, and you can always expand your offerings, (31)the knowledge you gain and your new interests. When you have an assortment of interests, you need to make sure that you manage them properly, both in (32) ___________of the time you (33)___________to each and how they are intertwined in your lifes tyle, online and off.If you have online interests and they are (34)___________, then your hand brand will be much more powerful because those interests can complement each o!her. (35) ___________, if you are a financialanalyst working at a bank during the day and a stock trading blogger by night, you can (36) ___________ both, without drifting (37)from your current brand (38)___________ of course that you don”t violate any confidentiality rules or insider trading laws.If your interests aren”t related in any (39)___________ , then they should be completely detached, such as having two(40)___________Websites catering exclusively to each.A.retainedB.relatedC.confined65、A.focus onB.account forC.subject to66、A.relate toB.based onC.fixed upon67、A.respectB.aspectC.terms68、A.allocateB.delegateC.divide69、A.dependentB.inseparableC.related70、A.For instanceB.Now thatC.Moreover71、A.joinB.bondC.stick72、A.forwardB.awayC.back73、A.givenB.providedC.in case74、A.caseB.mannerC.way75、A.distinctB.distinctiveC.distinguishedPART SEVEN:Questions 41- 4576、Read the memo and email below.Complete the form below.Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.MemoTo: RolfFrom: WilliDate: 02/12/04I just received this email from Peter Madsen, Head of Security, authorizing a leave of absence for the Deputy Head of Security. It seems she has to go for an interview —— a sonnel post with SafeHands Security. Lucky woman. Could you send a file note to Per- From: Pmadsen@ unterweq, org. chDate: 2/12/04 11:35:23. AMTo: WilliEpp@ unterweg, org. chSubject: Re: Irmgard Ruchti, Deputy Head of SecurityI have authorized a leave of absence for this employee from 24th to 27th June inclusive.She can be reached during this time if really necessary on her mobile, 044445 8888.Please inform Personnel. Any queries, call me on Extension 4545.File NoteFrom: RSTo: PersonnelRe: Leave of AbsenceEmployee”s name: (41)__________ Department: (42)__________Dates requested: (43)__________ Reason for absence: (44)__________ Emergency contact No. : (45)__________ Authorized by xxx第41题应填77、第42题应填78、第43题应填79、第44题应填80、第45题应填。
2023年剑桥商务英语考试真题初级
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2023年剑桥商务英语考试真题初级In the dynamic world of international business, the Cambridge Business English Certificate (BEC) examination plays a pivotal role in assessing the language proficiency of professionals. The BEC Primary exam, specifically, aims to evaluate candidates' ability to communicate effectively in real-world business scenarios. As we delve into the 2023 BEC Primary exam, it's evident that the focus is not just on language skills but also on applying those skills to practical business situations.**Reading Comprehension:** The reading section presents a diverse range of materials, including emails, reports, and advertisements. These texts are designed to test the candidate's ability to extract key information, understand the author's intent, and interpret data. For example, one passage might discuss the financial performance of a company, requiring the candidate to analyze charts and graphs to identify trends and patterns.**Writing Skills:** The writing section challenges candidates to produce clear and concise business communication. Tasks range from writing emails to preparingreports. Candidates are expected to demonstrate an understanding of business writing conventions, such asusing appropriate tone and format, while also exhibiting their ability to organize ideas logically.**Listening Comprehension:** The listening sectiontests the candidate's ability to understand spoken Englishin a business context. This might involve listening to a meeting discussion, a phone conversation, or a presentation. Candidates are required to identify key points, make inferences, and understand the speaker's attitude and intent.**Speaking Skills:** The speaking section assesses candidates' ability to engage in real-time business conversations. This often involves role-plays where candidates are required to act out scenarios such as a business negotiation or a meeting with clients. The emphasis is on fluency, pronunciation, and the ability to use appropriate language and vocabulary in a business setting.The 2023 BEC Primary exam is not just a test of language skills; it's a comprehensive assessment of acandidate's readiness to communicate effectively in the global business environment. As businesses become increasingly interconnected, the importance of having a workforce that can communicate effectively across cultures and industries cannot be overstated. The BEC Primary exam serves as a valuable tool for individuals seeking to enhance their career prospects in the global market.**商务英语新挑战:深度解析2023年剑桥商务英语考试真题初级**在国际商务的动态世界中,剑桥商务英语证书(BEC)考试在评估专业人士的语言能力方面发挥着关键作用。
剑桥商务英语初级试卷答案
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PAPER 1LISTENINGPART ONE1. A2. C3. C4. C5. B6. A7. B 8. CPART TWO9. Globe 10. next 11. ten 12. economy 13. 9th14. HK$2160 15. CP 432PART THREE16. losses 17. bills 18. finance 19. debts 20. towards 21. term 22. facilitiesPART FOUR23. C 24. A 25. B 26. C 27. B 28. B 29. A 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. APART TWO6. E7. F8. A9. D10. GPART THREEII. K12. B 13. G 14. I 15. HPART FOUR16. C 17, B 18. B 19. B 20. A 21. B 22.APART FIVE23. C24. B 25. C 26. A 27. C 28. CPART SIX29. B 30. C 31. C 32. A 33. A 34. B 35. B 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Lido Hotel 42. Beijing43. rooms 44. 89 Jichang Road 45. 50668818WRITINGPART ONEPlease book a first class return flight to Shanghai for me for next Monday morning', as I'm going to attend an important trade fair there. I'd like to get the ticket this, Fr i dayafternoon.PART TWODear Mrs Jarvis,I am writing concerning my visit to your company.I had planned to get to Hong Kong on June 22, but, unfortunately, all flights to Hong Kongon June ^2"'are full. Therefore, I can arrive at Hong Kong only on the following day: on June 23th. I wonder whether I can meet you on June 23 at the same time as planned. Could you please tell me what hotel you have arranged for me to stay at? .,!.: Best wishes.Yours sincerely,John SmithPAPER 2LISTENINGPART ONE1. C2. B3. C4. B5. C6. A7. B8. APART TWO9. Smith 10. 300 11. 1,000 12. 1013. next 14. six months’15. contractPART THREE16. cheap 17. six days 18. trains and/or lorries 19. large quantities of cargoes 20. the hot regions 21. the use of refrigerators 22. insurance companiesPART FOUR23. B 24. C25. C26. C 27. B 28. C 29. B 30. CREADINGPART ONEI. A 2. B 3. A 4. C 5. CPART TWO6. H7. B8. G9. D 10. APART THREEII. L12. C 13. H 14. D 15. BPART FOUR16. B 17. A 18. C 19. A 20. C 21. A 22. B PART FIVE23. B 24. A 25. C 26. C 27. B - 28. -CPART SIX29. A 30. B 31. C 32. B 33. A 34. C35. B 36. A 37. C 38. A 39. B 40. C PART SEVEN41.Grunwald SA42. since 1934 43. $25 million 44.agrichemical market 45.distributes for a German company and a Swiss concernWRITINGPART ONEPART TWO47.PAPER S 3LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. E|8. BPART TWO9. Hutchinson10. 29 11. 50 I?.- TC32558 13. 1,200 14. 1,000 15.556838PART THREE16. ice cream 17. bees 18. "Five Fs"19. 2820, Br u nei 21. unsuccessful (unprofitable/ a failure) 22. develop PART FOUR23. A 24. C25. B26. A 27. C28. B 29. A 30.CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TWO6. C7. B8. E9. H10. GPART THREEII. H 12. D13. F14. E 15. CPART FOUR16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN41. Jol l y Biscuit Factory 42. December 11 43. 09 : 3044. distribution agencies 45. December 7WRITING PART ONEPART TWOPAPER 4LISTENINGPART ONE1. C2. B3. C4. C5. B6. B7. B8. CPART TWO9, Manufacturing 10. Manager 11. Sales «12. 36913. 300 14. General Manager 15. the day after tomorrowPART THREE16. obtain success 17. consumption 18. 25 (and) 2,9 19. cosmetics (and) perfume 20. practical (and) economical 21. quantity (and) quality 22. combinationPART FOUR23. B24. A 25. C26. A 27. C 28. B 29. A 30. CREADINGPART ONEI. A 2. C 3, B 4. C 5. BPART TWO6. F7. D8. G9, A 10. HPART THREEII. E12. E; 13. I 14. A 15. DPART FOUR16. A 17. C 18. B 19. B 20. C 21. A 22. APART FIVE23. B 24. A 25. C .26. A 27. C 28. BPART SIX29. B 30. A 31. C 32. A 33. B 34. C35., A 36. B 37. B 38. A 39. C 40. APART SEVEN41. Bradford» UK 42. management teaching and research 43. the1960s 44. 1000 45. 2 swimming poolsWRITINGPART ONE46.To: Jennifer JohnsonSubject: Changing the place of meetingDear Jennifer,I'm sorry we'll have to change the place of meeting with our clients t o morrow morning, as the sales manager has to use the electronic devices to demonstrate our products to some agents in the same room at the same time. Would you please make sure that another room is available and inform the clients as well?RegardsRobertPART TWO47.Dear Mr. Jackson,Thank you very much for your phone call. I think we can arrange the business talk at 9: 30 o n Tuesday morning, which is your preferable time. We'll prepare some new m odel s for demonstration then, but I'm sorry to tell you that we are not able to show you Model JP 400 model, as it is out of stock for the time being. However, there's a newer version of JP 450 that we can show you. You will find it with more functions.Please contact me if necessary.Best regardsAnna MaloneMarch 8PAPER 5LISTENINGPART ONE1. A2. C3. B4. A5. B6. C7. B8. BPART TWO9. Express 10. John 11. Boston 12, noon13. July 26 and 27 14.10:45 15. ticketsPART THREE16. order 17. ships 18. payment 19. transfer 20. buyers 21. account 22. CreditPART FOUR23. A 24. B 25. B26. C ,27, A 28. C 2.9. C 30. B -READINGPART ONEI. A 2. B 3. C 4. A 5. APART TWO6. G7. E8. B9. D10. HPART THREEII. A 12. E 13. D 14. B 15. CPART FOUR16. B 17. C 18. B 19. A 20. A 21. B22. CPART FIVE23. A 24. C 25. B 26. B 27. A 28. B PART SIX29. B 30. C 31. C 32. B 33. B 34. C35. C 36. A 37. A 38. B 39. C 40. A PART SEVEN41. Nigel42. Westwood43. 1677 Sea Harbour Drive, Orlando, Florida 35509 44. Sales Manager's assistant 45. younger and more energeticWRITINGPART ONE46.I'd like to have the statement of profit and loss of last month, as I need it for writing a . report about our product sales of last month. Please give the statement to me by the end of this week.PART TWO47.Dear Sirs,I am writing with regard to the General Manager’s visit to your factory next month. He will be staying in Singapore on March 9 and March 10. While he is in your area, he is going to talk to all the members of the Production Department. Therefore, please cancel all the otherappointments on those two days so that the General Manager can talk a s-planned. Would you please e-mail us within this week to confirm it?Best wishesYours sincerelyPAPER 6LISTENINGPART ONE1. C2. B3. C4. B5. C6. B7. B 8. CPART TWO9. 550 10. 4 11. Sam 12. 18 and 2613: 36 and 45 14. jogging 15. 18 to 26PART THREE16. clear goals 17. strategic planning 18. range (of) -possibilities ;19. stocks, cash 20.understand them 21.realistic expectations22.30%:PART FOUR23; A 24. C 25. B 26. A 27. C 28. B29. A 30. CREADINGPART ONEI. B 2. C 3. A 4. C 5. BPART TW O6. A7. E8. C9. B 10. DPART THREEII. F12. A 13. H14. D 15. E ;PART FOUR,16. A 17. A 18. B 19. B 20. C 21. B 22. APART FIVE23. B 24. C 25. A 26. B 27. C 28. A PART SIX29. A 30. C 31. A 32. B 33. C 34. A 35. B 36. A 37. C 38. B 39. A 40. C PART SEVEN …41. Electrolux Group 42. September 23 43. no hotel room available 44. to postpone the meeting 45. September 9WRITINGPART ONEPART TWO47.。
剑桥商务英语(初级)1 客观卷
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试卷代号:7972上海电视大学2007至2008学年第二学期期末考试剑桥商务英语(初级)试题 12008年7 月注意事项:1、试卷分第Ⅰ卷和第Ⅱ卷,第Ⅰ卷(客观题部分)在答题卡上答题,第Ⅱ卷(主观题部分)在试题上答题。
2、答卷前,考生务必把自己学生证号、试卷代号及座位号的阿拉伯数字分别用圆珠笔在答题卡上填写清楚,并用2B铅笔将与之相对应的信息点涂黑。
3、答案必须填涂在答题卡上,写在试卷上无效。
每小题选出答案后,用2B铅笔把答题卡对应题目的答案涂黑,如需改动,用橡皮擦干净后,再选涂其它选项。
4、考试结束后,将第Ⅰ卷、第Ⅱ卷和答题卡一并交回。
第Ⅰ卷(共60分)I. ListeningQuestions 1-8 (16 points, 2 points each)●For questions 1-8, you will hear eight short recordings.●For each question, mark A, B or C for the most suitable picture or phrase on the AnswerSheet.●You will hear each recording twice.1. Where will the meeting take place?A. Room 101B. Room 102C. Room 1032. What time will the speaker arrive in Manchester?A. 08.15B. 08.30C. 08.45试卷Ⅰ第1页(共6页)试卷Ⅰ第2页(共6页)3. Which bar chart best describes the sales figures?A.B. C.4. On which day is the meeting going to take place? A. Wednesday B. Thursday C. Friday5. What is Bill going to do? A. reserve a meeting room B. order refreshment C. find a computer6. Where are the colleagues going for lunch? A. Dragon Caf B. Innovations C. Humphrey ’s7. Which graph is being described?A. B. C.8. Which job at Hudsons will Pam apply for? A. personal assistant B. sales assistant C. marketing assistant2000 20012000 20012000 2001 April Sales in $000May JuneApril Sales in $000 May JuneApril Sales in $000May JuneQuestions 9-16 (16 points, 2 points each)●Listen to the secretary Anna talking to Becky in the Purchasing Department about a newshredder.●For questions 9-16, mark A, B or C for the correct answer on the Answer Sheet.●You will hear the recording twice.9. Anna works forA. the Purchasing Department.B. the Accounts Department.C. the Repairing Department.10. Anna calls Becky becauseA. colleagues always ask her questions.B. she wants to know how to use the shredder.C. she can’t find the operator.11. The operating instructions are now atA. Becky’s.B. Anna’s.C. other staff’s.12. The reason why the machine jams is thatA. it doesn’t work.B. they don’t press the red button.C. they insert too much paper.13. Another problem that might happen to the machine is thatA. the motor overheats.B. it switches off automatically.C. the power turns off.14. To cool the motor, it would takeA. 15 to 30 minutes.B. 13 to 15 minutes.C. 30 to 50 minutes.15. To use the shredder carefully, they should试卷Ⅰ第3页(共6页)试卷Ⅰ第4页(共6页)A. put their fingers in it.B. cut long hairs short.C. be careful about loose things. 16. To inform the colleagues, Anna would A. put a notice on the shredder. B. put a notice on the wallC. give the instructions to them directly.II. ReadingQuestions 17-21 (10 points, 2 points each) ● Look at questions 17-21.● In each question, which phrase or sentence is correct?● For each question, mark the correct letter A, B or C on the Answer Sheet.17.The e-mail message A. did not arrive.B. was sent to the wrong address.C. was destroyed. 18.The parts can be delivered A. immediately.B. before 25 January.C. after 25 January.19.A. There are fewer accidents during rush hour.B. There is less traffic during rush hour.C. There are fewer traffic jams during rush hour.试卷Ⅰ第5页(共6页)20.You should turn to page 10A. to see about possible discounts.B. to find out about extra costs.C. for information about the product.A. We're going to write reports before we develop the product.B. We're going to write reports at the same time as we develop the product.C. We're going to write reports after we develop the product.Questions 22-33 (18 points, 1.5 points each)● Read the newspaper article below about a new alliance in the packing industry. ● Choose the correct word from A, B or C to fill each gap. ● Mark the correct word on the Answer Sheet.The Big NumberThe country's demand for telephones, mobile phones, faxes and the Internet is growing at an increasingly fast rate. In fact, it is growing (22)..... quickly that our telephone numbering system needs re-organising (23) ..... some major changes will have to (24) ..... made.These changes, (25) ....., will make the system simpler and easier to use. It is (26)..... an important task that all the UK phone companies are working together to make (27) ..... changes. The changes will (28)..... only make hundreds of millions of new numbers, but they will (29) ..... bring order and flexibility to the system for years to come.(30)..... main changes are due to happen (31) ..... now and the year 2002, which will give you (32) ..... of time to prepare. You will find details of the number changes on our website, (33)..... you can visit any time at , or call our freephone helpline on 0808224 2000.22. A. so B. that C. too23. A. and B. with C. before24. A. been B. be C. being25. A. despite B. however C. although26. A. much B. such C. so27. A. this B. there C. these28. A. if B. not C. but29. A. furthermore B. additionally C. also30. A. The B. Those C. Their31. A. from B. between C. until32. A. plenty B. many C. lot33. A. when B. who C. which试卷Ⅰ第6页(共6页)。
新编剑桥商务英语初级-Module1
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4 Complete the conversation with the sentences in the box.
It’s a real pleasure to work with her. Nice to meet you, Ian. Do you know her? May I introduce myself? My boss is in Sydney. She’s in Singapore, too.
Fundamentals of Business English
Module 1 Business Skills
1.2 Personal and professional details
1.2 Personal and professional details
Personal and professional profiles Writing
Favourite destination for holidays _________________________
Reasons for learning English _____________________________
MODULE I.II
BUSSINESS SKILLS
8 With your partner, work with another pair of students. Introduce your partner to the other people in the group, using the information in exercise 7. Listen to the other presentations. Ask a follow-up question to each person. Do you like living in …?
BEC初级试题及答案
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BEC初级试题及答案1. 阅读以下对话,并选择最恰当的完成句子的选项。
对话:A: 你好,我需要预订一张去伦敦的机票。
B: 没问题,请问您想要哪天出发?A: 我计划下周三出发。
B: 好的,您想要经济舱还是商务舱?A: 经济舱就可以了。
B: 经济舱的票价是500美元。
问题:A想要预订的机票类型是?A. 经济舱B. 商务舱C. 头等舱D. 无舱位答案:A2. 根据以下图表,回答以下问题。
图表柱状图显示了四个季度的销售额:第一季度:100万第二季度:150万第三季度:200万第四季度:250万问题:2019年哪个季度的销售额最高?A. 第一季度B. 第二季度C. 第三季度D. 第四季度答案:D3. 听以下录音,并回答以下问题。
录音内容:(此处假设录音内容为一段关于新产品发布的介绍)问题:新产品发布的时间是?A. 上个月B. 本月C. 下个月D. 两个月后答案:B4. 根据以下文本,选择最合适的填空选项。
文本:随着互联网的普及,电子商务行业得到了迅猛的发展。
许多公司都在寻求新的在线销售策略,以提高他们的市场份额。
问题:电子商务行业的增长可以归因于什么?A. 互联网的普及B. 传统零售的衰退C. 消费者信心的下降D. 经济的增长答案:A5. 根据以下图表,回答以下问题。
图表标题:员工满意度调查饼状图显示了员工满意度的分布:满意:40%一般:30%不满意:30%问题:有多少比例的员工对工作不满意?A. 10%B. 20%C. 30%D. 40%答案:C6. 阅读以下句子,并选择最合适的同义词替换划线部分。
句子:由于天气恶劣,会议被推迟了。
问题:哪个词可以替换句子中的“推迟”?A. 取消B. 延迟C. 提前D. 继续答案:B7. 听以下录音,并回答以下问题。
录音内容:(此处假设录音内容为一段关于公司财务状况的讨论)问题:公司去年的净利润是多少?A. 500万美元B. 1000万美元C. 1500万美元D. 2000万美元答案:C8. 根据以下文本,选择最合适的填空选项。
剑桥商务英语初级试卷Unit1b.doc
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Unit lbPart I VocabularyTasklUse the correct form of the verbs to complete the sentences below.operate train supervise assess co-ordinate inspect1・ She's a good __________ . She did a great session on team-building last week・2. A health and safety ____________ is coming to see the factory tomorrow.3.We've done an ______________ of the investment weUl need to make next year.4.Louise is responsible for the smooth ______________ of the company website.5・ He's responsible for the ________________ b etween the two departments.6・ Peter's going to ______________ the new person for he first few weeks・Answers:1.trainer2. inspector3. assessment4. operation5. co-ordination6. superviseTask2Complete each sentence with the correct option*1 ・ We,11 need an _____ to translate for our Saudi guests.A) inspector B) inteipreter C) consultant2.IT1 get my __________ to copy the report for you.A) purchaser B) accountant C) secretary3.She's recently become a _________ of the trade union.A) member B) manager C) partner4.Our annual _____________ depends on the company^ performance that year.A) wage B) salary C) bonus5・ The machine __________ burnt out the motor.A) operator B) assessor C) laborer6. We'll haveto ask the shift to do ____________________ onSaturday.A) working hours B) businesshours C) overtime7.1 have to report to the Head of the ___________ Department.A.Personal B) Employee C)Personnel& I contribute 5% to my ___________ scheme each month.A) pension B) retirement C) unemploymentAnswers:1.B2. C.3. A4. C5. A6. C7. C8. APart IIComplete the sentences with the prepositions below. You can use the prepositions more than once.about at in with of1・ You should arrange your holiday ________ t he line manager.2.I need to consult my boss _________ tha匸3.If you work more than 40 hours, you will be paid __________ the current overtime rate.4.If you want, you can have time off instead ___________ overtime pay.5.We need to keep a record _________ the hours you work every month.6. A shift system is _________ operation・7・ I don^t work late _________ the office very often.8.We have a lot of problems ________ pay.9.Please write all meetings _________ the diary.10.They arc having a meeting next week _________ t he new sales reps. Keys:I with 2 about 3 at 4 of 5 of 6 in 7 at/in 8 with 9 in 10 about/withPart III ReadingQestionl-5•Look at questions 1-5・•In each question, which sentence is correct?•For each question, mark one letter (A, B or C) on your Answer Sheet.Successful applicants for the job must haveA.received database training,B.worked as a PA before・C.gained a marketing qualification.2.Which sentence describes the situation with the trains?A.The train to London is running an hour late,B.The train to Wolverhampton will arrive on time.C.The train to Exeter is a few minutes behind schedule.3.Which sentence describes the offices?A・ They are open all night.B.They are in a modern building,C.They are in the city centre・4.What does Sue Baker plan to do?A.speak to employees at 2 pmB・ discuss arrangements for a meetingC. inform staff of a salary increase5.What did Janice do?A.She promised to telephone Sam again.B.She apologized for handing in the report late,C.She left a message for Sam to contact her.kcys:l B 2 C 3 A 4 A 5 CQuestions 6T0•Look at the list below .It shows a number of business training courses ・•For questions 6-10, decide which training course (A-H) each person needs. •For each question, mark one letter (A-H) on your Answer Sheet•Do not use any letter more than once・6.Office manager Helen Turner needs to deal with complaints from staff about some colleagues9 use ofemail・7.Before deciding to buy a new computer, David Thompson wants to find out whether he can update hisexisting equipment.8.Claire Colliefs toy company has a major new customer and she needs to manufacture more goodswithout increasing staffing levels.9.Publicity manager Brian Steward did a computer course several years ago, and now wants to learnabout developments relevant to his field.10.Richard Masters was recently promoted and would like to improve his ability to meet deadlines. Answers:6.D7.B8.H9.E 10.GQuestions 11-15• Read the memo and e-mail, then complete the form below. Write each word, phrase or number in CAPITAL LETTERSMEMOTo All Line ManagersFrom James Bensen, AccountsOvertime PaymentPlease could you let me have any staff overtime details dating from 30/10/01 to 29/11/01 as soon as possible so that the salaries can be calculated? Please remember to state if the worker would prefer to be paid or have leave・Thanks very much・To: jamesbensen@From: johnkni^ht@Subject: Overtime paymentJason Martin, Quality ControlAssistant in Production, has done 32 hours' overtime this month, i.e. four extra shifts. He would like to have time off.OVERTIME PAYMENTWorker's name: (11) _______________________Hours worked: (12) ________________________Period ending: (13) _Pay/Lcavc: (14)_Department: (15)Keys:(11) JASON MARTIN (12) 32 (13) 29/11/01 (14) LEAVE (15) PRODUCTIONPart IVLook at the answers given to a candidate at a job interview. Say whether the following sentences are ^Righf or Wrong5 or 'Doesn't say,.1 ・ The oldest worker in the company is 62-years old.A. RightB. WrongC. Doesn't say2.Employees can have more than 25 days' holiday a year.A. RightB. WrongC. Doesn't say3.All employees are part of the company's profit-sharing scheme.A・ Right B. Wrong C. Doesn't say4.The trade union has a good relationship with the management.A. RightB. WrongC. DoesnY say5. Employees receive a good monthly income when they retire.A. RightB. Wrong C・ Doesn't say6. Employees need a doctor's certificate if they have a day off work sick.A. RightB. WrongC. Doesn't say7・ The company believes in giving large pay rises.A. RightB. WrongC. Doesn't say& All employees finish work at the same time.A. RightB. WrongC. Doesn't sayAnswers:1. B2. A3. B4. C5. C6. B7. C8. BPart V ClozeQuestion 1-12•Read the newspaper report below about working in sales・•Choose the correct word to fill each gap, from A, B or C.•For each question, mark one letter (A, B or C) on your Answer Sheet.WORIKING IN SALESWorking in sales is one of the few areas where first impressions really matte匚Good sales people (1) _________________ to have the personality to get on with customers. Three years ago, Julian Agostino identified a (2) ____________ for matching (3) ______________ right people to sales jobs, and began Sales Moves, a recruitment fai匚To achieve (4) __________ he got the idea after he was (5) ___________ in setting up a telesales company and found (6) _______________ was difficult to recruit good people・He says: “(7) __________ the sales sector is enormous, there appeared to be (8) ___________ specialist recruitment help・ I decided to hold fairs across the country, which allowed employers and employees to meet.” His company is doing very well. (9) _________________ recently, most companies asked for graduates and offered the chance to go on to work in (10) __________ parts of the company later on. Today, many are more interested (11) ________________ recruiting good sales people ・high achievers (12) __________ career will continue in sales.l.A. need B. must C. should2. A • request B. claim C・ demand3. A. a B. some C. the4.A ・ there B. this C. those5. A. involved B・ concerned C. required6. A. that B. it C. he7. A. Although B. Despite C. If8. A. any B. few C・no9. A. Now B. After C. Until1()A other B・ another C・ others11A on B. in C. at12.A. who B. which C. whoseAnswers:l.A 2.C 3.C 4. B 5.A 6. B 7. A &C 9.C 10. A 11.B 12.C Questions 13-23•Read the article below about attending job interviews.•Choose the correct word to fill each gap, from A, B or C・•For each question, mark one letter (A, B or C) on your Answer Sheet.How to succeed at interviewsPreparation for interviews is essential. Interviewers like to see people that (13) __________ prepared to ask questions about the company. (14) _____________ good interviewer is going to be looking for candidates (15) _________________________________ demonstrate that they will (16) ___something new to the company. Think of the things you (17) _________________ contribute to the organization.Looking good is also very important. (18) ______________ m any companies now allow (19)_________ formal clothes in the workplace, this does not mean it is no (20) ___________________ essential to wear a suit for an interview. The most important thing is to be yourself. (21) _________ you must never do is (22) _________ to be something you are not, in order to get the job. If you have to do (23) _________________________ , then you will probably not enjoy working in the position,(24) _________ will the job be suitable for you.13. A .be B. are C.is14. A- Any B. That C・ Some15. A. which B. whose C. who16. A. fetch B. carry C. bring17. A. need B. ought C. could18. A. Despite B. Although C. But19. A. least B. little C・ less20. A. longer B・ further C・ more21. A .What B. How C. Why22. A. try B. tried C. tries23. A. these B・ this C. one24. A. nor B. not C • neverAnswers:13. B 14. A 15. C 16. C 17. C l&B19. C 20. A 21. A 22. A 23. B 24. APart VI WritingTasklYou are going to spend holidays in Hawaii in June・ Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim・ You have to delay thetrip till July.•Write a short message to Ms. Anne Folstei; your secretary・•Explain why you postpone your (rip.•Mention the date when Mr. Elton Deland will arrive.*Ask her to arrange your meeting.*Write 30-40 words on your Answer Sheet.(Sample for reference)To : Ms. Anne FolsterI have to delay my trip to Hawaii till July,as Mr. Flton Deland will arrive in London on 25th June and discuss the claim face to face・ Please arrange our meeting on 26th June・Task 2It is the beginning of December and you have been asked to find out how many days' holiday staff in your department intend to take over Christmas.•Write a memo to all staff in the department:*saying on which days the company is closed*asking them to confirm their holidays*giving a deadline for filling in holiday forms.•Write 30 -40 words.。
bec商务英语初级试题及答案
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bec商务英语初级试题及答案BEC商务英语初级试题及答案一、听力理解(共20分)1. 根据所听对话,选择正确的答案。
(每题2分,共10分)A. 会议将在下午3点开始。
B. 会议将在下午4点开始。
C. 会议将在下午5点开始。
[答案] B2. 根据所听对话,选择正确的答案。
(每题2分,共10分)A. 客户对产品不满意。
B. 客户对价格不满意。
C. 客户对服务不满意。
[答案] A二、阅读理解(共30分)1. 阅读以下商务信件,回答问题。
(每题3分,共15分)Dear Mr. Smith,We are pleased to inform you that your application for the position of Sales Manager has been successful.Sincerely,John DoeHuman Resources ManagerQuestion: What position has Mr. Smith been offered?A. Marketing ManagerB. Sales ManagerC. Customer Service Manager[答案] B2. 阅读以下商务信件,回答问题。
(每题3分,共15分)Dear Sir/Madam,We regret to inform you that we are unable to proceed with your order due to a lack of stock.Best regards,Jane SmithCustomer Service TeamQuestion: What is the reason for not proceeding with the order?A. The order is too large.B. There is a lack of stock.C. The payment is not received.[答案] B三、词汇与语法(共20分)1. 选择正确的词汇或语法结构完成句子。
剑桥商务英语真题1 答案
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TEST 1 KEYKeyTest 1 Reading1 D2 B3 E4 A5 D6 C7 E8 CPart 29 B 10 A 11E 12C 13D 14FPart 315 B16D 17A18D19B 20 APart 421 B 22C 23 A24 D25 A26-30 B D D C APart 531- 35 AS WHY NOT/ HARDLY WHO/ THA T OF36-40 FOR SO/ THUS HA VE MUCH LIKEPART 641-45 CORRECT THEY CORRECT BEING WHICH46-50 FOR CORRECT SHOULD WHEN CORRECT51-52 THEIR THA TTest WRITINGSAMPLE AThis report describes the movements of the balance of trade between 1991 and 2001 , for a particular country, concerning manufacturing and agriculture.Manufacturing:Imports increased constantly during this period. The figure shows a rise of $ 4 bn within the whole period and no fluctuations are to be remarked.Exports rose from nearly $ 3 bn in 1991 to approximately $7 bn in 2001 , suffering minor fluctuations all the way through. In general, the balance of trade remained slightly positive through the period considered.Agriculture:Imports increased slightly, ending the period around $1 bn over their starting level. They suffered a temporary fall between 1992 and 1994 , followed by a steady recovery. After peaking at around $2.5 bn in 1999, imports fell slightly to their final value.Exports figure shows the same performance although at level $4bn higher than imports.Consequently, the balance of trade remained markedly positive throughout the period.Band 4All content points are included. There is a relatively natural use of language and a good range of structure, despite some inaccuracy. There is also evidence of a wide range of vocabulary and the report is well organized.Sample BIntroduction:The aim of this report is to describe the imports an exports of the Manufacturing and Agricultural sectors in the years 1991-2001 in European contry’sManufacturing ImportsIn the first year (1991) the imports were just above $2 bn, at the end of 2001, the imports were almost on the $ 6 bn.Manufacturing ExportsIn 1991 were just below the $ 3TEST 1PART11 THREE DAYS2 CLOBAL CONFERENCES PLCTOMORROW’S SOFTW AREPERMITLARGE CORPORA TIONSLOGIC SOLUTIONSINTELLIGENT CHANGEIT ANALYSTCUSTOMER DRIVENORGANISA TIONAL STRUCTURESFRAMEWORK FOR ACTIONCASE STUDIESPARTF C D B E A B F C DPART3C A B C B C B A。
剑桥商务英语第1册试卷
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剑桥商务英语第一册试卷LISTENINGPart One●For question 1 to 8, you will hear eight short recordings.●For each question, mark one letter a, b or c.●You will hear each recording twice.1. What does Alison order?a. Fishb. Steakc. Chicken2. Which is the flight to Sydney?a. LH 4521b. LH 4152c. LH 41253. Which hotel does Graham’s colleague recommend?a. The Orionb. The Grand Hotelc. The Plaza4. Which machine are the people talking about?a. A fax machineb. A printerc. A photocopier5. What happens to the phone call?a.The receptionist puts the caller through.b.The receptionist takes a message.c.The caller offers to ring back later.6. How much does the retailer pay for each game?a. $7 a unitb. $8 a unitc. $9 a unit7. How long will the order take to arrive?a. 3 daysb. 4 daysc. 5 days8. What is wrong with the printer?a.It has run out of paper.b.The paper has jammed.c.It needs a new ink cartridge.Part Two●Listen to the Manager talking to staff about the way they answer the telephone.●For question 9- 16, mark the correct letter a, b or c for the correct answers.●You will hear the conversation twice.9. The information wasa.recorded by the company.b.given by the company’s customers.c.collected by a consultancy.10. The company’s staff answer the phonea. very quicklyb. reasonably quicklyc. far too slowly11. The groups average friendliness score wasa.six out of ten.b.seven point five out of ten.c.eight out ten.12. When dealing with enquiries, staff usuallya.know who to pass the caller to.b.can’t answer the caller’s questions.c.have to take a message.13. When putting a call through, staff should alwaysa.ask for the caller’s name.b.play the hold music.c.ask the caller to wait.14. Employees should answer the phone aftera. two rings.b. three ringsc. four rings15. The company is most worried about how ________a.quick staff answer the phone.b.efficiently staff deal with enquiries.c.friendly staff sound on the phone.16. The handout has a list of ________a.pieces of good hold music.eful telephone phrases.c.extension numbers.Part Three●Pauline Carr is Head of Quality Control at Coopers, a UK snack producer. She talksabout monitoring quality.●Listen and complete the table below.c. earlier than half past eleven.2.Sportmaster wants toa. sell its products abroad.b. import products into Pakistan.c. manufacture in Europe.3.c.when they place an order.Part Two●Look at the advertisement below. It shows services offered by a business consultancy.●For questions 6 – 10, decide which service (A – H) would be suitable for each person.●For each question, mark one letter (A – H) on your Answer Sheet.●Do not use any letter more than once.THINKING OF STARTING A BUSINESS?Need expert advice and / or assistance in oneor more of the following areas?A Market ResearchB Constructing a scheduleC Calculating costsD Meeting legal requirementsE Obtaining financeF Renting or purchasing premisesG Recruiting and training staffH Promoting products and services6. Margaret Williams needs help in choosing the business loan with the most competitive terms.7. Ibrahim Shaw wants to be sure that there will be enough demand for his products.8. Maria Smith would like some advice about where to advertise a new line of goods.9. King Seng wants to research new laws on constructing buildings.10. Peter Anderson needs to know whether his existing funds are enough to set up his business.Part Three● Look at the graphs A-H below. They show how the changes of consumer prices in 2000,2001, and 2002.● Which chart does each sentence 11– 15 describe?● For each question, mark the correct letter.● Do not use any letter more than once.A B C D E F G H11. After a small increase in 2000, the prices stayed on the same level until 2001, then there was a sharp increase and steep fall in 2002. 12. The prices were veryhigh in 2000, then therewas a sharp fall in 2001 and they picked up again to the similar level of 2002.13. The prices were on the same level from 2000 to 2001, then in 2002 they fell sharply.14. In 2000, the prices were at a low level. They went up to a high level in 2001 and there was a sharp fall in 2002.15. The prices kept steady for a short period and then there was a slight increase in 2000. There was a fall and another increase between 2000 and 2001. Then the prices stayed on the same level between 2001 and 2002.Part Four● Read the advertisement below for a hot drinks machine.50 40 30 20 102000 2001 200250 40 30 20 10 2000 2001 2002 5040302010 2000 2001 2002 50 40 30 2010 2000 2001 2002 5040302010 2000 2001 2002 50 40 30 20 10 2000 2001 200250403020102000 2001 2002 5040 30 20 10 2000 2001 2002●Are sentences 16 - 21 “right” or “wrong”? I f there is not enough information to answer“right” or “wrong”, choose “doesn’t say”.●For each sentence 16 - 21, mark one letter (A, B, or C) on your Answer Sheet.ADVERTISING FEATURESave money and keep your staff happyIt can be expensive to keep the canteen open to serve drinks to your through the day. Our QVM hot drinks machine replaces this service, so that you can close the canteen between mealtimes.You can install the QVM hot drinks machine anywhere in the building. One machine is suitable for a staff of ten to fifteen people. It costs 1300 pounds to buy, or 11 pounds per week to rent over 60 months. It is not expensive to operate: for example, the cost of power for one day is 30p, nearly as cheap as the price of one hot drink from the machine.Our company will carry out a weekly service, at a charge of 10 pounds. We can also refill the machine with drinks ingredients for an extra charge of 8 pounds. Some customers prefer to do this themselves, however.There are eight choices of hot drink available from the QVM machine, and our company offers one month’s trial free of charge, so that you can estimate how popular the machine will be and see what the actual savings are.16. With a QVM machine, companies can avoid having a canteen altogether.A. RightB. WrongC. Doesn’t say17. The QVM machine provides enough hot drinks for up to fifteen people.A. RightB. WrongC. Doesn’t say18. Most customers prefer to rent the QVM machine over sixty months.A. RightB. WrongC. Doesn’t say19. The electricity used daily by the machine costs less than the price of a hot drink.A. RightB. WrongC. Doesn’t say20. The machine company empties the money from the machine as part of its service agreement.A. RightB. WrongC. Doesn’t say21. Customers can refill their machines with drinks ingredients, if they want to.A. RightB. WrongC. Doesn’t say22. During the trial period, the customer pays a reduced amount to rent the machine.A. RightB. WrongC. Doesn’t sayPart Five●Read the following review of a book called The Bosses Speak.●Choose the correct answer for each question 23 – 28.●Mark one letter (A, B, or C) on your Answer Sheet.The Bosses SpeakJohn Stuart is an executive recruitment specialist who has turned to writing. The result is this book, based on interviews with twenty Chief Executives.Each top manager ---- none of them famous names, surprisingly ---- is given a short chapter, and there is some introductory material and a conclusion. This means you can jump from one person to another, in any order, which is good for people who are too busy to read a book from cover to cover. For a management book it isn’t expensive, although whether its good value formoney is doubtful.Some of the twenty interviewees started their own businesses, while others joined a company and worked their way up. Some are fairly new in their position, and others have had years of experience, though, strangely, Stuart doesn’t seem interested in these differences. The interviewees work in everything from retailing to airlines to software, and it is this variety that forms the main theme of Stuart’s book.I have to say that Stuart’s approach annoys me. He rarely stays at a distance from his interviewees, who are mostly presented in their own, positive words. If this were always the case, at least you would know where you were. But he seems to dislike certain interviewees. As a result, I don’t know whether to accept any of his opinions.It also means that the book gives no clear lessons. At the very least, I expected to learn what makes a successful Chief Executive. But these people seem to share two types of qualities. Some of them are very common, suggesting that anyone can be equally successful, which is definitely not the case. And the other qualities are ones which most successful bosses I have seen definitely don’t have. So in the end I am no wiser about what really goes on.Perhaps I am being unfair. As long as you don’t think about whether you’d like them as friends, and pay no attention to most of the advice they give, the most readable parts are where the bosses describe their route to their present position.Stuart seems to think that his book would be useful for people aiming for the top, and it might even make a few want to start their own company; but, in fact, what they could learn here is very limited. Seen as light business reading for a doctor or teacher, though, this book would provide some good entertainment.23. The reviewer suggests that one advantage of this book is thata. it is better value than other management books.b. it doesn’t need to be read right through.c. it is about well-known people.24. The book concentrates on the fact that the twenty executives who are intervieweda. work in a number of different industries.b. started their companies.c. have worked for different lengths of time.25. The reviewer cannot accept Stuart’s opinions because Stuarta. makes unreasonable complaints about the interviewees.b. writes too positively about the interviewees.c. has different attitudes towards different interviewees.26. Reading the book made the reviewer think thata. there are certain qualities which all Chief Executives need.b. it is difficult to discover how people really run a company.c. running a company is easier than many people think.27. Which parts of the book did the reviewer most enjoy reading?a. how the interviewees became Chief Executives.b. what sort of people the interviewees are.c. the advice given by the interviewees.28. The reviewer recommends the book for people whoa. intend to set up in businessb. want to become senior mangers.c. are outside the field of business.Part Six●Read the article below about team-building.●Choose the correct word to fill each gap, from A, B, or C given.●For each question 29 - 38, mark one letter (A, B, or C) on your Answer Sheet.TEAM-BUILDING THROUGH ACTIVITIESNowadays, company bosses are increasingly trying to find unusual team-building events as part of their training program. An activity park (29) ________. Fast-track has just opened to offer (30) _____ events. It specializes (31) ______ events to attract the corporate entertainment market, (32) ______ is growing all the time.The park is situated just a few kilometers outside the city center (33) ______ it provides events that (34) ______ entertain as well as train.Clients can try outdoor attractions such as sailing or climbing. (35) ______ availability clearly depends entirely (36) ________ the weather. Activities of (37) ______ kind are perfect team-building exercises.“I’d (38) ______ been to an activity park before,” explained James Black, a company manager, “Before we came, I didn’t think we would enjoy ourselves so much and I didn’t expect the huge difference that Fast-track’s program has made to my team. Now we work better together than we did before.”29. A. calling B. calls C. called30. A. such B. like C. so31. A. at B. for C. in32. A. who B. which C. what33. A. and B. but C. or34. A. ought B. will C. shall35. A. because B. although C. since36. A. on B. of C. with37. A. a B. these C. this38. A. still B. ever C. neverPart Seven●Read the memo and the information about office laser printers.●Complete the form below.●Write each word, phrase or number in CAPITAL LETTERS.WRITINGPart One●Re-arrange the words to make phrases from a written quotation.1. you / enquiry / thank / your / for________________________________________________________.2. pleased / to / follows / we / quote / are / as________________________________________________________.3. apply / our / conditions / terms / standard / and________________________________________________________.4. in / is / price / quoted / euros / the________________________________________________________.5. does / price / include / the / not / V AT________________________________________________________.6. hearing / forward / from / look / we / to / you________________________________________________________.Part Two●You have decided to work at home tomorrow.●Write a note to your colleague:---- saying you won’t be in the office tomorrow.---- explaining why you are going to work from home.---- giving your home telephone number.●Write 30 – 40 words.Answer SheetListening (18’)Part one (1x8=8’):1. ____2. ____3. ____4. ____5. ____6. ____7. ____8. ____Part two (0.5x8=4’):9. ___ 10. ___ 11. ___ 12. ___ 13. ___ 14. ___ 15. ___ 16. ___Part three (1x6=6’):17. _____________________ 18. _______________________19. ______________________ 20. _______________________21. ______________________ 22. _______________________Reading (58’)Part one (1x5=5’): 1. ___ 2. ___ 3. ___ 4. ___ 5. ___Part two (1x5=5’): 6. ___ 7. ___ 8. ___ 9. ___ 10. ___Part three (2x5=10’): 11. ___ 12. ___ 13. ___ 14. ___ 15. ___Part four (1x7=7’):16. ___ 17. ___ 18. ___ 19. ___ 20. ___ 21. ___ 22. ___Part five (1x6=6’): 23. ___ 24. ___ 25. ___ 26. ___ 27. ____ 28. ____Part six (1x10=10’):29. ____ 30. ____ 31. ____ 32. ____ 33. ____ 34. ___ 35. ____ 36. ____37. ____ 38. ____Part seven (3x5=15’):39. _____________________ 40. _______________________41. ______________________ 42. _______________________43. ______________________Writing (24’)Part one (2x6=12’)1. ___________________________________________________________.2. ___________________________________________________________.3. ___________________________________________________________.4. ___________________________________________________________.5. ___________________________________________________________.6. ___________________________________________________________.Part two (12’)_______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________KeyListening:Part one: 1-8 a b c a c b c bPart two: 9-16 c b a a a b c bPart three: 17. Goods in 18. QC processes 19. quantities 20. quality21. size 22. tasteReading:Part one: A A B A CPart two: E A H D CPart three: D F C H GPart four: B A C B C A BPart five: B A C B A CPart six: C A C B A B B A C CPart seven: 39. Close & Sons 40. Tim Nicholas41. 10 December 2004 42. Tek 200 43. £3495Writing:Part One:1.Thank you for your enquiry.2.we are pleased to quote as follows.3.our standard terms and conditions apply.4.the price is quoted in euros.5.the price does not include V A T.6.we look forward to hearing from you.Part Two:July 4, 2005Dear Sarah,I am working at home tomorrow as John, my son, is having chicken pots and has to be under close care. However I ‘ll finish the quarterly report and e-mail to you by 3 PM .AllenPS: In case I am needed for emergency, call me at 6768-3567.。
剑桥商务英语初级真题(6)
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READINGPART ONE• Look at questio ns 1 -5.• In each questi on, which sentence is correct?• For each question, mark one letter (A, B orC. on your Answer Sheet. 1、• i ・-' I ■ r w - - - -:ir^istaff$」钟:jWarningTo avoid loss of information during the predicted overnight po pleaseremember to shut down IT equipmentThe purpose of this message is toA. remi nd staff about the in stallati on of new computers.B. i nstruct staff to switch off their computers.C. warn staff of a possible computer virus.2、Peter's PA rang 一please ensure the report is completeweek and given to departmental agers to circulateA. Jan should finish the report by Friday and send it to department man agers.B. Liz must check that the departme nt man agers have done their reports by Friday.C. Peter wants department managers to read the report by the end of the week.剑桥商务英语初级真题(6)3、Invoices issued within 7 days of receipt of or Please settle account within 7 days of receiviiClie nts should pay within a week of A. recei ving their bill. B. placi ng their order.C. obta ining their purchases.4、 Amazing New ProductsManufacturer needs UK and overseas distributors for hi-tech I huge sales potential worldwide. Generous commission ratesA. Worldwide distributors look ing to expa nd are n eeded for hi-tech products.B. Distributi on compa ny requires new hi-tech products to meet customer dema nd.C. Established distribution company for hi-tech products offers generous commissi on to sales staff. I ■ • -一」j-t -.- — — 一 -— ■巴:」I Department Managers -w-気砸或jRequest.” 一 — 一一 •…二“:,When sending in this month's figures to Finance* include addit iring temporary staff over holiday period.This email asks Departme nt Man agers toA. i nform Finance of extra employme nt expe nses.B. take on extra staff to cover vacati on times.C. send reports to Finance by the end of the month.PART TWO• Look at the list below. It shows compa nies that provide services for export bus in esses.•For questions 6 -10, decide which company (A-H) each person on the opposite page should con tact.•For each questi on, mark one letter (A -H) on your An swer Sheet.•Do not use any letter more tha n on ce.COMPANIES PROVIDING SERVICESFOR EXPORT BUSINESSES----------------------------------------------- —_ - - —- --- -A Cabot Services language training nnd interpretersB Behor Ltd 一legal advisers in irnporl/exporl businessC TLS Co - experts in packing and ship ping valuabl e goodsD Balin Consultants 一marketing advice for businessE 怕K Worldwide - insurance for exportersF Pfeiffer Investment Finance 一loans for expansi on abroadG Proteus Global - advertising agencyH Beilen Co — training consultants with worldwide businessexperience6、Margit Schuma nn runs a tran slatio n age ncy and wants to employ a compa ny to help her research the n eeds of pote ntial clie nts abroad.7、Per Svensson has a distributio n compa ny, and wants in formatio n on the customs regulati ons of the coun tries it exports to.8、Lin Yao n eeds to borrow money to exte nd the services of her advertis ing compa ny to a wider intern ati onal market.9、San ders In sura nee Co is expa nding, and n eeds a course on the corporate culture of the countries where it will operate.10 、Ronan Pate Ltd, clock-makers, is looking for a specialist firm to the worldwidehandle transportation of its goods, as required by its insurers.PART THREE• Look at the charts below. They show the performance rating, as marks out of 20, that a supermarket chain gave to eight of its suppliers, over a four-year period.• Which supplier does each sentence (11 -15) on the opposite page describe?• For each sentence, mark one letter (A -H) on your Answer Sheet.• Do not use any letter more than once.Performance Rating ot Suppliers11、In 2005, this supplier's rati ng for for quality but the n fell back for the rest of the period.12、 This supplier's rating for delivery peaked in 2006, when quality continued to be given its highest rating for the period, although this performa nee level was not mai ntai ned.13、 This supplier's quality and delivery both made progress after falling in 2005, although they failed to equal their levels of the ope ning of the period. 14、 This supplier's rati ng was lower for delivery tha n for quality throughout the period, and the gap between the two categories was smallest in 2005, beco ming wider the followi ng year.15、 The overall trend in rating for this supplier's quality and delivery was dow nward, with n either category show ing improveme nt in any year.Quality| DeliveryPART FOUR• Read the article below about the importance of communication skills.• Are sentences 16 -22 on the opposite page 'Right' or 'Wrong'? If there is not enoughinformation to answer 'Right' or 'Wrong', choose 'Doesn't say'.• For each sentence (16 -22), mark one letter (A, B orC. on yourAnswer Sheet.COMMUNICATION SKILLSI had no idea how to do it. This experience made me realise that I needed to enrol on a course in communication skills, and now I can happily speak to any group, on any subject, prepared or even unprepared. The more speaking you do, the easier it gets.'In today's fast-moving world of electronic communication, people alsoneed to be able to express their thoughts clearly in writing. In all companies, though, the importance of the spoken word remains unequalled for ensuring that things get done.16 、 According to the article, the importance of communication grows as staff are promoted.A. RightB. WrongC. Doesn't say17、 According to the article, people with technical skills often have difficulty talking clearly about their work.A. RightB. WrongC. Doesn't say18、 Jane Burton has spent all her working life with the same company.A. RightB. WrongC. Doesn't say19、 The audience for Jane's first presentation included experts in the subject.A. RightB. WrongC. Doesn't say20 、 Jane felt her first presentation failed because of her lack of training.A. RightB. WrongC. Doesn't say21 、 Jane always needs to plan carefully before speaking to a group of people. A. Right B. Wrong C.Doesn't say22 、 According to the article, poor writing skills among staff have an effect on company growth.A. RightB. WrongC. Doesn't sayPART FIVE• Read the article below about changes that a hotel chain is making,People are often offered a job because of their technical as they progress in a company they find that the ability to others becomes more and more significant. Nevertheless, experts with good technical knowledge rarely succeed in explaining details of their work to non-specialists.Immediately after at Roston International. up the position were limited.'In my first of 300 staff,'skills. However, communicate with of training leaving college, Jane Burton became Ten years later, after manager, she found joining that her a food technician a competitor communication to takeskills week I had she recalls. to make a presentation 'They were bored for about the whole food testingtime, mainly in front because• For each question (23 -28) on the opposite page, choose the correctanswer.• Mark one letter (A, B orC. on your Answer Sheet.Henderson looks ahead Henderson owns and operates 150 hotels in major cities of the Asia-Pacific region. In some locations, tourism has long been an additional source of guests, through the company's close links with foreign travel providers. However, the company mainly targets the corporate sector, that people whose expenses are met by their employers. Henderson's signing business agreements with North American companies within its own the other's is, business experiment of sector-by which each side recommends proving successful, and looks likely to continue. Henderson hotels are reasonably the company is able to pass on rising are becoming more demanding, for the great majority to be satisfied. There is increasing competition, however, from unexpected sources, such as airlines. This has led the Board to carry out a review of its marketing strategies, in an effort to locate new competitive strengths. The company has a system of negotiating room discounts with its largest corporate customers. Henderson intends to change this, as it has the disadvantage of providing savings for those customers rather than for the guests themselves. In addition, as several major organisations have discontinued central booking of hotels, Henderson now has to build relations with a larger number of customers, who each provide fewer guests for its hotels. Although this takes time, the total number means that the effort is worth making. In order to maintain its market share, Henderson has followed the path taken by other global hotel companies in certain respects. Rooms and restaurant menus are duplicated company-wide, so guests can be absolutely sure of what to expect, wherever they find themselves. Unlike some chains, though, Henderson gives responsibility in particular areas, such as staff training. The company has already made some decisions review. A computer database will be created, to for instance for smoking or non-smoking rooms. a high standard, changing these is not seen as urgent. On the other hand, staff recruitment processes are currently under careful review to make sure that only very good applicants are accepted, despite differences in local conditions and laws. This brief description shows how one company is trying to increase its profitability in a very competitive sector. 23、 Which of these is a new activity for Henderson?A. co-operating with other hotel chainsB. providing services for business guestsC. getting bookings through travel companies 24、 Why has Henderson decided to review its marketing strategy?A. Guests expect a higher level of service than it provides.B. The cost of running hotels is rising very fast.C. It is facing challenges from new directions. 25、 Why does Henderson want to change the discount system? A. It does not encourage small companies to negotiate. B. It does not attract the expected number of guests. profitable, overheads Henderson hotels hotels to its and like most its customers. guests-is also of its rivals, While guests to are of a high enough standard its hotel managers complete as a result of the strategy include guests' preferences, As facilities are already ofC. It does not ben efit people stay ing at the hotels.26、Like other hotel cha ins. Hen ders onA. places great stress on the value of staff training.B. ensures that certain facilities are the same in all its hotels.C. establishes rules for every aspect of its hotel man agers' work.27、What decision has Henderson made?A. to in crease the nu mber of staff it employsB. to improve the range of facilities it offersC. to store pers onal in formati on about guests28、This article was probably written forA. an in-house magazine for hotel staff.B. a book of case studies for bus in ess stude nts.C. a brochure for Hen ders on's corporate customers.PART SIX• Read the compa ny profile below about a retail group.• Choose the correct word to fill each gap from A, B or C on theopposite page.• For each question (29 -40), mark one letter (A, B orC. on yourAn swer Sheet.The Arne GroupThe Arne group con sists of a large nu mber of retail stores. The orga ni satio n e mploysThe main areas we trade19,500 people and had total sales last year of $2.5 bn.29 are books, stati on ery, n ewspapers andmagaz in es. But 30 an average departme nt store will usually stock around10,000 lin es, our major stores offer a range in - 45,000. 32 bus in ess we operate seeks to be a market leader, 31— of33— theon 35 theoverall goal being to boost shareholder 34 We always focusvery best service to our customers, which we believe puts the bus in essin 36 stro ng positi on for the future. 37 some disappo in ti ngsalesfigures, our profits have continued to grow. 38 last year we were forced40 came as a29、A. to B. in C. for30、A. whereas B. whether C. whenever31、A. increaseB. majorityC. excess32、A. Every B. Ma ny C. All33、A. by B. through C .with34、A. rate B. price C. value35、A. deliveri ng B. sending C. issui ng36、A. the B. a C. one37、A. Despite B. Except C. Si nee38、A. Equally B. However C. Therefore39、A. make B. doChaveto 39 the decisi on to close several smaller stores. result of a detailed review of our cost base.PART SEVEN• Read the memo and the advertiseme nt below.• Complete the form on the opposite page.• Write a word or phrase (in CAPITAL LETTERS) or a number on lines41-45 on your An swer Sheet.MEMOTo: Alan SmithFrom: Maria James Date: 16 MaySubject: Travel formI n eed to atte nd this conference at the London Bus in ess School-the one on Advertising was fantastic. I'm leaving on the 26, but I can't make the last day as rm flying back early that morning. It makes sense to fly to City Airport rather than Heathrow Airport. As the university accommodation lacks the facilities I need, ril try the Sunly Hotel. Could you complete my travel form for me, and send it to Paula Costa in the Travel sect ion? rm away till Mon day. Than ks.London Business School presents2008 International Marketing Conference27-29 AugustAccommodation £65 per night in the university r For more information, contact Lee Chang.Cost of Flight: to be advised40、A. TheseB. ThisC. TheyTRAVEL REQUEST FORM Full n ame of Traveller: Title of Eve nt: Destination Airport:Date of Departure: Airli ne: to be advised4142_43匕人七认瓦工oofDate of Retur n Journey Accommodati on: 45Cost of accommodati on: to be advisedWRITING PART ONE46、• Your compa ny is pla nning to move to new premises in the Alpha Busin ess Centre and you want to inform staff of this.• Write an email to all staff:• givi ng the compa ny's reas on for moving • saying when the move will be• telling them how to get more information. • Write 30 -40 words on your An swer Sheet.PART TWO47、 • 44 2008• Write a letter to Madeleine Carson:• saying how you feel about the invitation to write the article• say ing which bus in ess topic you would like to write about• expla ining why you think this topic is importa nt• ask ing her whe n the article n eeds to be ready.• Write 60 -80 words on your An swer Sheet.• Do not in clude any postal addresses.Dear Ms CarsonLISTENINGPART ONE• For questi ons 1 -8, you will hear eight short record in gs.•For each questi on, mark one letter (A, B orC. for the correct an swer.•After you have liste ned on ce, replay each record ing.48、 When will the component arrive? A. Tuesday after noon B. Wedn esday morning C. Wedn esday after noon49、 What will the customer pay for the printer? A. £ 315 B. £ 350 C.£ 37550、 When will the woman call Miss Takemura?51、 Why are many staff not in the office?A. They are at a conferen ce.B. They are on holiday.C. They are off sick.52、 Which pie chart is correct?A.B.1211298561211 10293456C.|| Philippines 匡| China53、Who is going to take the visitor for lunch?A. JaneB. PeterC. Robert54、Which chart is correct?000 unitsA.Jan Feb MarOQO unitsB.000 unitsC.55、What is the man worried about?A. last year's sales figuresB. the cost of employing staffC. the profit forecastPART TWO• Look at the no tes below.•Some in formatio n is missi ng.•You will hear a woma n telepho ning about a miss ing statio nery order.•For each question (9 -15), fill in the missing information in the nu mbered space using a word, nu mbers or letters.•After you have liste ned on ce, replay the record ing.Staker Office & Stati onery Supplies Ltd. Miss ing order Name:56In sura neeAddress: 15 57 HouseBorough High Street wilmhurst Postcode: 58Delivery due on: 59 OctoberItems not arrived: 60 packs At paper Total order price: £ 61New delivery on morning of:62 October PART THREE• Look at the no tes below about an IT project.• Some in formatio n is missi ng.• You will hear part of a talk by the director of a hotel to his managers.•For each question (16 -22), fill in the missinginformation in the nu mbered space using one or two words.• After you have liste ned on ce, replay the record ingEast Rock Hotel IT Project Origi nal purpose-to usePART FOUR• You will hear a conversation between a manager, Ann Williams, and ainternet for 63Stage 1Web page with similarStage 2Site developed to in clude Date site went on li ne: Two new fun cti ons:• s ends to clie nts _ • allows clie nts to book on li ne (shows floor pla ns and 68 )Stage 3Possible to send out64to brochure65activities66200367 every month electr oni cally69 on li nestaff representative, Bill Jones, about changes at their company.• Foer ach question (23-30), mark one letter (A, B orC. for the correct answer.• After you have listened once, replay the recording.70、What change was made to the canteen?A. The company hired a new chef.B. The opening hours are longer.C. The canteen was repainted.71、Why are staff still complaining about the canteen?A. The food is sometimes cold.B. The prices are very expensive.C. The furniture is uncomfortable.72、The company now wants to pay the factory workersA. weekly.B. every fortnight.C. once a month.73、What do the factory workers think about changes to how they are paid?A. They are angry.B. They have no view.C. They are happy.74、The staff are keen on having sports facilities because theyA. could do sport with their families at weekends.B. want something to do at lunchtime.C. would like to be fitter and healthier.75、The MD dislikes the idea of a sports centre because he thinksA. it would cost too much.B. only a few staff would go there.C. it would take a long time to build.76、What other facilities do both the MD and the workers agree on?A. a staff libraryB. a swimming poolC. accommodation for new staff77、How will the company decide what facilities to have?A. The manager will give everyone a questionnaire.B. The manager will offer staff choices to vote for.C. The manager will talk to reps from each department.SPEAKINGPART 178、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.PART 279 、In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas.PART 380、In this part of the test, the examiner reads out a seenario and gives you some prompt material in the form of pictures or words. You have 30 seeondsto look at the task prompt, an example of which is below, and then about two minutes to discuss the seenario with your partner. After that,the examinerwill ask you more questio ns related to the topic.For two or three can didatesSeen arioPm going to describe a situation-The company you woi k for wants to reduce costs by cui things it provides for staff Talk together for about 2 m some of the things the company could do7 and decide to things the company should stop providing.Here are some ideas to lie Ip you** 3 minu tes for groups of three can didates Prompt material•language training for ail members of staff•company cars for all managers•first-class travel for senior staff•cheap meals in staff canteen•free coffee and cold drinks all day•free parking•staff partiesFollow-on questi ons• What other thi ngs can compa nies do to save mon ey? (Why?)•Do you think that employees should be asked for their opinions whe n chan ges like this are made? (Why?/Why n ot?)• What can staff do to save money for their compa ny? (Why?)• Can it sometimes be a bad idea for a company to reduce its costs?(Why?/Why n ot?)PART FOURWRITING PART ONE46、PART TWO47 、Sample A16、A 17 、 A18 、 B19 、 C 20 、 A21 、 B22 、 CPART FIVE23、A24 、 C25 、 C26 、 B27 、 C28 、 BPART SIX29、B 30 、 A 31 、 C 32 、 A 33 、 C 34 、 C35 、 A36、B37 、 A38 、 B39 、 A40 、 BPART SEVEN41 、 (MS / MRS / MISS) MARIA JAMES 42 、(2008)INTERNATIONAL MARKETING44 、 29TH AUGUST/ (THE)45 、 (AT)(CONFERENCE) 43 、 (LONDON) CITY (AIRPORT) 29(TH) (OF) AUGUST / AUGUST (THE) 29(TH) / 29/08 / (0)8/29 (THE) SUNLY (HOTEL)答案:• How do you think companies can ma nage time more efficiently?READING PART ONE1、B 2 、A 4、PART TWO6、7 、8、9、10 、PART THREE11 、 12 、13 、14 、 15 、TVionk you for unvUxn^ me to write an article for gout vf\(kqazir I air vftry plefiis&dl that you have chosen m& zct I wow let like write an ctrticlt for gou with ple^isurt.I NOW Lil Like- to write,about e-commerce and about maiiung busi Ln the IT sector. I cw sure that thts topic Is reXevcmt enough Lt will be interesting for your reaxler$.T^ierefore, I only wish to know when shouldl 1 $enJl tb to yow ? Yours smcereltijSample BPear •…Thanks for your fetter of 1st July.I am very touched, that you had chosen me to write the article fo magazine*I would like to write ^bout "outdoor adverti^\na\ because [ work fc company in this part- of business, that is why 11hink i csr\ do my tAdvertising is essen ti^l p^rt for any kin# of business and outdooi advertising is not effective, as TV:自dv; but it is rather chea卩t it will attract our possible cherts*Couid you inform me, when the article to be ready?Tours sindrely,Sample CDear CarsorI 已m pto the letter with in/it ng me to writ已n article for ytm^^azins.I would lik^ to write 3bout Smalt Bj^ine&s in D疔webping post &ov«t countri£百it is 7門important cn this d自y. because it has a huge on development.P^ase write me thf d^ate t hen rry article should l?巴re^dy.民乩regard&Sample DDwr * Cor50m1 m prLcidJ总yOwr irvtWiDn t^idi LJ OU StncL About wtek A^0> eUicL I hOUtzL Lit巳toabowt re^tAurarLt bwsln&ss. In my oppin cor, restaurant bwsi^iess i& very innporta幷r&wadAi|^;b&Gdu$& mdiny p&opLe Uia£ Mav& their own rtstaurtiLnt don't know 眈0 how to run it> they often hay巳m话tak&s ir\ tkieur design or mens〉so lU Like to them How they car ^olve their probLews.I workuag on tlioit article row, ad I wtU send.比to yw within two ddys. Can pte*E irformrm& when I nnu^t ci io your o-fftce maiil.Slticerdy your$jLISTENINGPART ONE48、B[听力原文]Whe n will the comp onent arrive?Man: You said the comp onent would be here for Tuesday... It's three pm now and no thi ng's arrivedWoma n: I'm sorry, it'll be with you Wedn esday after noon, defi nitely.Man: Uh, that's no good, I n eed it in the morning!Woman: Okay, if I send it special delivery you'll get it before midday.Man: Ah, good, because the customer's pick ing the car up Wedn esday after noon.49、B[听力原文]What will the customer pay for the prin ter?Man: ... and how much is your AE one-two-five printer?Woman: Well, the printer itself is three hundred and fifty pounds, sir, but if you're buying the computer with it, you get a ten per cent discount, so that's, um, three hundred and fifteen pounds.Man: Mm, that's a good discount, but I only want the printer. How much would it be including delivery?Woman: For this printer... um... three hundred and seventy-five pounds,sir.Man: Oh... I think I'll come and fetch it myself.50、B [ 听力原文]When will the woman call Miss Takemura?Man: Shall I book your call to Miss Takemura for tomorrow?Woman: Oh, yes please.Man: What time?Woman: Eight's usually the best time for her, but let's think. The supplier's coming in and we've got a lot to discuss. Better make it nine to be safe. How many hours ahead are they?Man: Ten.Woman: Oh, that's OK then.51、A [ 听力原文]Why are many staff not in the office?Woman: A lot of the staff haven't come in today, John. Where are they all? We don't usually get so many people off sick at this time of the year when the weather's good.Man: They're all at the annual sales conference, remember? It's been changed from spring this year.Woman: Ah yes. I thought they'd all taken their summer holiday together.52、C [ 听力原文]Which pie chart is correct?Man: ... we're importing components from three different countries...our principal supplier is in Korea, but a quarter of our components come from China, and the rest from the Philippines...53、C [ 听力原文]Who is going to take the visitor for lunch?Woman: I forgot that Mr Tanawa is arriving tomorrow morning. Can you take him to lunch, Robert?Man: I'm having lunch with Peter tomorrow, Jane.Woman: Well, I'm out of the office till three. I can't really get back any earlier. Couldn't you arrange to see Peter another day?Man: I don't suppose he'll mind. Leave it to me.54、B [ 听力原文]Which chart is correct?Man: Our total production for January was just over thirty thousand units. There was a slight fall in February, which I can understand, because it isa short month, but an even bigger drop in March which I can't explain.55、A [ 听力原文 ]What is the man worried about?Man: This profit forecast is better than I thought it would be. What a relief!Woman: Why?Man: Well, I know we cut down on the staffing costs last year so they're not a problem any more, but the sales figures for that period still concern me. They rose but by far less than we thought they would.Woman: True.PART TWOPART THREE63、 (JUST / ONLY) ADVERTISING[ 听力原文 ]Man: As you know, this project was originally designed to explore useof the internet just as a means of advertising. So at the first stage, ourconsultants designed a simple but attractive web page, with more or less the same graphics as our ordinary brochure, but a different layout. We were very pleased with the results. Inthe first month alone, we had around one thousand five hundred 'hits' - visitsto the website - a very good figure for our t ype of business, I understand.At the second stage, weasked the consultants to extend the site so t hat56 、 SINCLAIR [ 听力原文 ]Man: Good morning, Staker Supplies. How can I help you?Woman: Hello. I'm phoning about an order my company placed with you. of it hasn't arrived.Man: Can I check the details? What's the name of your company? Woman: Sinclair Insurance. S-I-N-C-L-A-I-R.Man: And your address, please?Woman: Yes, it's fifteen, River House, Borough High Street, Wilmhurst.Man: Aha got that.Woman: Do you want the postcode?Man: Yes, please.Woman: WH one-seven BZ.Man: Thanks. When was the delivery expected?Woman: It was ordered on the seventeenth of October, and we were told it would arrive on thenineteenth.There were some R3 staples, several boxes of paper clips, of A3 paper, but thirty-five packs ofA4 paper haven't arrived.Man: I'll just see what's happened. Woman: Thank you. If it's any use to you, the total cost quoted was two hundred and forty-sixpounds.Man: Ah, yes, here it is. Ah, I'm terribly sorry but there've been some problems because of staffillness in the packing department. are no more deliveries today, but we could deliver tomorrow thetwenty-first. Woman: We're closed on Saturdays. CouldMan: Certainly, so they'll be delivered to you on the morning of the twenty-third. Woman: Thank you very much.57 、 (15) RIVER (HOUSE) thirty-six I'm afraid morning, you make 58 、 59 、 (THE) 19(TH) / NINETEENTH (OF) 60 、 35 (PACKS A4 PAPER) (£) 246 (POUNDS) 62、(MONDAY) (THE) 23(RD) / TWENTY-THIRD (OF) (OCTOBER) Some packsthere Saturday itMonday?WH1 7BZ 61 、。
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PAPER 1 LISTENINGPART ONE (Questions 1—8)• For Questions 1—8 you will hear 8 short dialogues.• For each question, mark A, B or C for the most suitable picture. ExampleWhich is the correct sign?Answer B1. What time will the flight leave?A. 8 a.m.B.8p.m.C.t8:002. What will be ordered?3. Which graph & correct?4. Which pie chart is right? Expenditure5. Where is the bank?6. Which one is Mr. Booth ?7. When' will the Managing Director come? A.1Mar.B.1Apr.C. 3 Apr.8. Which chart is right ?PART TWO (Questions 9 ~ 15)• Look at the notes below.• Some information is missing.• You will hear a conversation between the travel agency and a customer.• For each question, fill in the missing info rmation in the numbered space using a word, numbers or letters.• You will hear the conversation twice.PART THREE (Questions 16-22)• Look at the notes about banks.• Some information is missing.;• You will hear part of a presentation by the bank’s president.• For each question fill in the missing information in the numbered space, using one or two words.• You will hear the recording twice.PART FOUR (Questions 23-30)• Listen to the conversation between a visitor and an official about setting up a representative office in Shanghai.• For Questions 23~30 which sentence is correct?• Mark one letter ( A, B or C ) for the correct answer.• You will hear the conversation twice.23. First of all, you’llA. have some official papers.B. do some popular work.C. have to do some paperwork.24. The information you are to furnish in this document includesA. a brief introduction of your company.B. business titles of managers.C. the official name and business officials.25. Shall we submit the applicationA. in the name of the firm or a division?B. in the name of the firm or an individual person?C. in the name of the firm and in person?26. A certificate issued by your governmentA. evidencing the leaders of your firm.B. showing the legal cooperation of your business.C. evidencing the legal operation of your business.27. You' re requested to give us a statement written by your banksA. regarding the letter of credit and financial status of your country.B. regarding the credit and financial status of your company.C. regarding the credit card and financial status of your country.28. In that case, the letter of attorney shall be signedA. by two directors of the Board.B. by two members on your current board qf directors.C. by twelve members of the Board.29. This form must also beA. filled out in two copies for each person.B. found out in two copies by each person.C. filled in two copies for each person.30. I’ll let my boss know all I’ve learned here, and perhaps we’ll come over in a couple of daysA. to ask you more questions.B. to get detailed explanation.C. to submit to you all the paperwork.READINGPART ONE (Questions 1—5)• Look at Questions 1--5.• In each case, which sentence is correct?• Marls one letter ( A, B or C ) on your answer sheet.Example20 : 45The time isA. quarter to nine in the morning.B. quarter, past nine in the evening.C. quarter to nine in the evening.Answer C1.A. All flights except, one leave in themorning.B. Every flight goes to a different country.C. AA 125 and CI 132 gar to the same continent.2.Monthly Expenditure—AprilsalariesA. The expenditure on taxes is greater tha n tha t on salaries.B. The expenditure on supplies is one-fifth as much as that on salaries.C. The expenditure on visits is smaller than that on supplies.3. I guarantee that if you7 re not completely satisfied within a month, I will give youa full refund.A. If you are not completely pleased with what you’ve bought, you can return it and get all the money back within 31 days.B. If you are not completely satisfied with what you’ve bought, you are allowed to come and get a replacement within a month.C. If you are not completely satisfied with what you have bought, you may come and find another one within 30 days.A. The length of this product is smaller than its width.B. The width of this product is greater than its length or its height.C. The height of this product is greater than its width.5.A. Colour printer will perhaps be delivered on 2.3 June.B. Colour scanner will perhaps be delivered on 23 June.C. Blouse Will certainly be delivered on 7 May.PART TWO (Questions 6—10)• Look at the Office Plan below.• For Questions 6 ~10, choose the correct answer.• For each question mark one letter A—G on the answer sheet.6.Who is in charge of how produced ?7.Who is the authority of the Board Directors?8. Who gets the feed-back about products from the-customers?9. Who seeks after the highest selling of products?10. Who looks at the company's Balance Sheet and Journals?PART THREE (Questions 11-15)•Look at the chart below. It:shows the sales and the three different production lines of a company.• What does each sentence (11~15 ) describe?• For each sentence, mark one letter (A~H ) on your answer sheet.• Do not use any letter more than once.11. The sales reached the peak.12. The production was the same as that of the following two months,13. The production was lower than that of the previous two months but higher than that ofthe following two months.14. The production was higher than that of the previous two months and the following months.15. The production Was the same as that of the previous two months and lower than that ofthe following two months.PART FOUR (Questions 16-22)• Read the following passa ge.• Are the sentences (16~22) "Right" "or '"Wrong"'?• If there is not enough information to answer "Right" or; "Wrong", choose "Doesn’t say".• For each sentence, mark one letter (A,B or C) on your answer sheet.Your background should include experience in one or more of the following:V Application of business process re-engineering and bench markings.Experience of TQ techniques.A track record in creating lean business.Experience in commercializing processes within .government departments.If you have; the necessary experience and .skills to:contribute to the. development of our clients’ business, we offer you the opportunity to further, your career in a dynamic environment. In the first instance please send your CV to Marian Mason, Pera Consulting Limited.2 Des Roches Square,Witney,oxon OXB 6BE16. Your background should include your experience in a commercial school,A. RightB. WrongC. Doesn’t say17.,This is a product advertisement.A. RightB. WrongC. Etoesntsay,,18. You should send us a resume if you think that to do so is the first example.A Right B. Wrong . C. Doesn’t say19. Our company is the leading technology and business consultancy in Europe.A. RightB. WrongC. Doesn’t say20. .Pera Consulting has been successful.A. RightB. WrongC.: Doesn’t say21. The consulting!, company is looking for more clients.A. RightB. WrongC. Doesn’t say22. You must at least have one of the four-requirements..A. RightB. WrongC. Doesn’t sayPART FIVE (Questions 23-28}• Look at the article below, about management and employment. and the following questions.• Each question has three suggested answers or ways of finishing the sen tences, A, B and C.• Mark one letter A,B or C on your answer sheet, for the answer you choose.M&S trim upper echelonThe axe scything through Marks & Spencer’s yesterday hit management levels. As a result, 290 people from store bosses to those on the first rung of the management ladder will lose their jobs. One in seven will be affected, an average of one per store, in what has previously been seen as almost a protected species. Some of the victims will be commercial staff, responsible for trading operation, while others will come from the ranks; of personnel; and finance specialists. Peter Salsbury, the chief executive, was appointed last November in the middle of the group’s worst ever profits slide. It became his job-to try to turn the company round. He said the cuts were necessary to remove areas of duplication, overtop and unnecessary management layers within individual stores.Marks will announce their .end-of-year results next week. These are expected to show profits of no more than,.$650m—- a little more than half last yearns level.The company admitted yesterday that the management clear-out was a cost-cutting measure in response to the slump in sales and profits. "It is largely a cost-cutting exercise” a spokeswoman said, "In the current circumstances it wouldn’t be right to' have more management layers than is absolutely necessary.”But the latest management in the firing line are also victims of the new chief executive’s efforts to shake the organization out of a complacent culture which has typically paid too little attention to what customers want.The largest group will be local shops in small centres. There will be more than 100 of these.At the other end of the scale are 44 big departmental stores, led by the larges outlets at London’s Marble Arch and the new Manchester Building. The latter will open later this year. In .the middle will be 60-odd regional centres and a similar number of high-street locations.Marks warned that once the new structure was in place, there-could be further-management cuts.. These cuts would "enable the company to streamline its decision-making process and make sure that the customers’ voices and needs are heard far more clearly.23. Why does the writer say "... in what has previously been seen as almost a protected species" ?A. He means that Marks and Spencer's has so far always been protected from disasters.B. He means that the managers have always felt that they had safe jobs.C. He means that people have always thought that M & S managers had safe-jobs.24. Those sacked so far includeA. builders, managers, and financial staff.B. commercial, personnel and financial staff.C. senior managers.25. Peter Salsbury made the cuts in order toA. increase profits.B. reduce inefficiency.C. save costs.26. Salsbury was able to make the cuts mainly becauseA. many of the', jobs ate unnecessary.B. many of the managers were inefficient.C. most of those sacked were not responsive to customers needs.27. At the time of writing the report, the company ^s profits were expected to beA. half those of the previous year’s.B. double those of the previous years.C. Just over fifty per cent of the previous years.28. Apart from cutting costs, Salsbury also wanted toA. reduce profits.B. reorganize M & S.C. make M & S more customer-conscious.PART SIX (Questions 29-40)• Read the following information.• Choose the best word to fill each gap.• For each question mark one letter ( A,B or, C ) on your answer sheet.Sales Supervisors/Sales TrainersIn your mid-late 20s and of graduate calibre, you will already have marked yourself out as 29 exceptional performer by achieving top sales results. Good organization .30 planning skills, and a strong drive 31 achieve results are all part of 32 character.On the job, you will have 33 opportunity to implement your ideas; 34 with some of the best people, and 35 your own future. Your ultimate aim will obviously be to 36 a significant contribution to our success.We are well known for offering excellent pay and benefits package to 37 performers. Weare 38 for positioning our sales team at the heart of our business, and this means you 39 look forward to structured long term career development——either in 40 or other key functions of our business;29. A. a B. an C.30. A. to B. while C. and31. A. for B. into C. to32. A. your B. my C. his33. A. every B. either C. each34. A. working B. work C. like35. A. take B. decide C. like36. A. make B. do C. produce37. A. top B. kind C. satisfied38. A. large B. famous C. satisfied39. A. should B. ought C. cap;40. A. sales B. jobs C. aimsPARTSEVEN (Questions 41—45)• Read the memo and advertisement below.• Complete the form on the opposite page.Write a word, phrase or a number in spaces, 41--45 on your answer sheet.PART TWO (Question 47)Read this message from your secretary.Telephone MessageDate: June 19, 2001 Time:10 : 30From; Travel AgentYour travel agent rang. All flights to Hong Kong on June 22 are full. The first available flight arrives at 08i : 00 on June 23. She has booked you on that flight. She also wants to know what hotel you want to stay at.Taken by; Joan• Write a letter to the International Relations Section at Leefung Plastics (Int) Ltd. inHong Kong:• saying what you are writing about (your, forthcoming visit to their company)• saying that, unfortunately, you will not be in Hong Kong until June 23 (saying why) • asking if you can meet them on June 23 (at the same time as planned)• asking them about the hotel.Write &0~80 wordsDear Mrs Jarvis,PAPER 2LISTENINGPART ONE (Questions 1-8)• For Questions 1—8, you will hear 8 short dialogues.• For each question, mark A, B or C for the most suitable answer.1. What is the result of the report about?A. Our surveyor.B. The floor.C. The floor of the main polishing shop.2. When-was the letter posted?A. Last Tuesday.B. Last Wednesday.C. Last Thursday.3t Where is Mr. Burbanks' office?A. At the ground floor.B. Near the door.C. In the corridor.4. Who is John Lyie?A. Representative of Autotech.B. Chairman of Autotech.C. Salesman of Autotech.5. When is breakfast?A. Eight o'clock.B. Ten o' clock.C. Eight o’ clock to ten o’clock.6. Which of the following charts exhibits the correct comparison of price?Price LevelG= The GuardianD = The Daily TelegraphF = The Financial Times7. Where will the man be next Thursday?A. Los Angeles.B. Toronto.C. Frankfurt.8. Which of the pie charts shows the correct market shares?PART TWO (Questions 9 ~ 15)• Look at the notes bel ow.• Some information is missing.• You will hear a dialogue between two men about the salary.• For each question, fill in the missing information in the numbered space, using a word or numbers.• You will hear the recording twice.A telephone talk on the salary increaseTopic:Salary increaseCaller: John (9)_________John's-request: A pay increasePart of the reason: over (10) _________ a month on a house Expected pay increase: another (11 ).______a yearOffered increase: an extra (12) a weekStarting time: (13) ________ month ;Another talk on it:in (14) ________ timeMore increase possible: if they get the Caldwell (15) _________PART THREE (Questions 16 ~ 22)• Look at the notes about the transpor t by sea.• Some information is missing.• You will hear part of a presentation on the subject.• For each question fil l in the missing information in the numbered space, using one word or one phrase.• You will hear the recording twice.Transport by SeaTransport by sea is slow but (16) ________To cross the Atlantic Ocean takes about (17)Carriage by sea requires the support transport of (18) ________ Advantage of sea transport (19) _________Raw meat might go bad when ship crossed (20) _________Less cargo damage now because of (21) _________Ship-damage can be paid back by (22)PART FOUR (Questions 23 ~ 30)• Listen to the talk of advertising.• For Questions 23—30, which sentence is correct?• Mark one letter (A, B or C) for the most suitable answer.• You will hear the recording twice.23. If businesses did not advertise,A. people would not buy their goods.B. no one would even know their existence.C. no shops would sell their goods.24. Advertising is also used toA. tell people about the businesses.B. make known the services by the businesses.C. persuade the public to buy.25. Everyone is influenced by advertisementsA. in full.B; very little.C. to some extent.26. Without using advertisements, workforces would have to downsizeA. when sales go up.B. when sales remain the same.C. when sales fall.27. Another way of adve r tising would beA. to promote sales.B. to lower prices when sales fall.C. to reduce sales.28. A manager of a clothes store can advertise byA. putting clothes in the window.B. keeping models in the windows.C. putting models wearing the store’s clothes in the window.29. Commercial television can give us free programmes becauseA. it is impossible to take any money from the viewers.B. it is paid by the advertisers.C. it does not buy these programmes.30. We shoul d also thank the advertisers forA. colour magazines.B. colour newspapers.C. the free colour supplements in the Sunday newspapers.READINGPART ONE (Questions 1 —5)• Look at Que s tions "I"—5.• In ea c h ease. which se nt en c e is correct?• Mark one letter (A, B, or C) on your answer sheet.A. Ca n didate C has the highest level of education but the least amount of work experience.B. Candidate A has more work experience than the other two.C. Candidate B has work experience three times of the other two.A. Computers and photocopiers cost less than printers.B. Printers and computers cost more than photocopiers.C. Photo c opiers and printers cost twice as much as computers.Applications are invited for the following position.A. The following position is open to applicants.B. The following position has been taken.C. The f ol l owing position requires practical abilities.The weekly rent .for March will beA. $150B. $450C. $3005.Construction has 150 construction sites around the country employing 8,000 men.The average number of employees at each site is nearlyA..50B. 51C. 53PART TWO (Questions 6~10)• Look at the plan of a company's dealership structure.• For Questions 6~10, choose the correct answer.• For each question mark one letter A~H on the answer sheet.6. Which of the parts involves family customers?7. Which of them refers to the present dealers?8. Which of them aims at students and scientific researchers?9. Which of them sells through shops?10. Which o f them is responsible for the general administration?PART THREE (Questions 11-15)• Look at the chart below. It shows the sales revenue and advertisi n g costs for last ye s• Which month does each sentence (11 ""15) describe?• For each sentence-, mark one letter (A~L) on your answer sheet.• Do not use any letter more than once.Sales revenue and advertising costs for last year11. The advertising cost and sales revenue both rose to their yearly peaks.12. Advertising cost dropped a little and sales revenue saw its first drop to the bottom in the year.13. Advertising cost continued to rise while sales revenue suffered its second fall to the bottom,in the year.14. .Sales revenue rose to its second peak, with advertising costs falling to the lowest level of theyear.15.Advertising remained the same but sales revenue rose to its first peak of the year.PART FOUR (Questions 16-22)• Read the following passage.• Are the sentences in Questions (16—22) "Right" or "Wrong"?• If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't Say".• For each sentence, mark brie letter (A, B or C) on your answer sheet.The Ultimate holiday gift for anyone with four wheels and two ears.XM Satellite Radio is here.This holid a y, give the gift of sound. Introducing XM Satellite Radio, the first digital satellite radio service in the U.S. Experience more music, news, sports, talk c omedy and entertainment in your car than you've ever imagined. All presented in jaw-d ro ppi n g.digital-quality sound. With XM, you'll get:• 100 digital channels for less than $10 a month.• 71 music channels, i nc l uding over 30 commercial-free, from rock to classical, country to hip-hop, blues to gospel, jaz z to electronic,and muc h more, • 29 of the biggestnames in news, sports and talk including: CNN HeadlineNews, USA TODAY, Fox News, BBC World Service, CNBC,C-SPAN,NASCARRadio, CNN/Sports Illustrated and ESPN Radio.Coast to coast coverage.It's easy to add XM to any existing car stereo or to purchase a new AM/FM/XM stereo system. Visit your local electronics store for a demonstration. To learn more, log on to www.xm radio,co rn or call toll-free 87 7-XMRADIO.16. XM is the device with which to listen to music programs only.A. RightB. Wrong C; Doesn't say17. There' has been no digital satellite radio service before.A. RightB. WrongC.-Doesn't say18. XM Satellite Radio is for cars only. -.A. RightB. WrongC. Doesn't say19. Am o ng the music channels XM can turn to, about 40% do not broadcast any advertisements.A. RightB. WrongC. Doesn't say20. You can get a lower price if you pay XM together wi t h its new stereo system;A. RightB. Wrong ;C. Doesn't say21. You will know how well XM works if you go to an electronics store in your c ity.A. RightB. WrongC. Doe s n't say22. There is exactly the same information about XM there on the website as that given here.A. RightB. WrongC. Doesn't sayPART FIVSJ Questions 23-28)• Read the article belo w about the Board of Directors and the questions after it.• Each question has three suggested answers or ways of finishing the sentence," A,B and C. • Mark one letter A, B or C on your answer sheet, for the answer you choose. 'The board of directors of a limited company is mainly responsible for determining the objectives and policies of a business. It is the directors who determine the direction for the business to take. They will need to make sure that there are the necessary funds and they wil l appoint the staff who will be given the right to run the daily business;'They' will also design an effective organization structure so that there is both a chain of' command arid an effective communication network with which instructions can be passed downward and information passed upward.The directors are selected by the shareholders, usually at the company's year l y general meeting. At the meeting, the chairman of the board will be expected to give a report on the work that hasbeen done in the past year. The company's accounts will be presented to the share holders at that time so they can judge for themselves whether or not the board has been successful.Direction in business is like strategy in a war situation. The strategic decisions determine the areas in which the company's resources will be employed. Above all it involves planning to make sure that the business first survives and then flourishes. Strategic decisions, made by the board of d i rectors, are concerned with the use of reso u rces. By contrast,there are the tactical decisions which the senior executives (appointed by the directors)' use to car r y o u t in detail the plans made by the board of directors.The fact that boards of-directors tend to meet rather infrequen t ly, say once a w eek,mean s that part-time directors can be elected to the board. Since they will not have departmenta l responsibilities within the company they are often des c ribed as non-executive directors.Though they may lack a detailed knowledge of the company's activities, they can bring special skills to the board. Some of them are lawyers, or experts in tax affairs. Some represent influential groups of shareholders whose support is necessary if the board is going to carry out its plans, while others are directors in a number of companies and are thus useful to contact boards, within a group of companies.23. What is the role of the board of directors?A. The board gives suggestions about the product type.B. The business depends on the board for a direction,C. The board selects all the employees.24. The staff are appointed so that they canA. carry out the everyday work.B. settle the financial problem.C. d e cide on the: p o l ic es of the business.25. With an effective organization structure,A. there will be no barrier between the staff and their leaders.B. there will be no barrier between the staff and their low-ranking employees.C. both, o f the above is true.26. What happens at the yearly general meeting?A. The directors examine their own work.B. The company's accounts are checked up.C. Both of the above.27. What is a s t rategic decision?A, This decision is one in a war situation.B. .It determines where the company will make use of its resources.C. It makes sure that the business will survive and flourish.28. The tactical d e cisions are made so that the senior executives canA. fully understand the plans from the board of directors.B. offer a detailed explanation of the plans from the board of directions.C. put into full practice the plans from the board of directors.PART SIX (Questions 29~40)• Read the information about the product life cycle.• Choose the best word to fill each gap.• For each Question mark one letter A, B, or C.The Product Life CycleMuch of-the wor l d about us is cyclical in nature. The moon cir c les the earth 29 24 hours. The earth takes 365.1/4 days to circle 30 The flowers in the garden bloom in the summer, fade in the autumn and 31 in the winter only to emerge 32 the following spring. In much the 33 , way, indust r ial products have a life cycle. The original ideas may come from either the marketing or the production side. In t er ac tion continues as the market is tested and designs are modified.Eve n tually the product is ready for the market.The first stage entails introducing the product to the 34 No one wil l know about our wonderful 35 creation unless we 36 them about it. So this is when we are obliged to spend money on 37 In one way or another we must persuade potential 38 to "taste our wares". At this stage the people 39 buy the product are often aptly described 40 trend-setters or innovators. Their attitude is often "I'll be one of th e first ones to have this."29. A. every B.each C. another30. A. the moon B. the sun C. the Mars31. A. sleep B. fall C. die32. A. about B. again C. out33. A. same B. similar C. exact34. A. public B. shops C. market35. A. fresh B. new C. clever : 9"36. A. tell B. show C. persuade37. A. reporting B. exhibiting C. advertising38.A^customers B. competitors C. agents39. A. which B. who C. that40. A. about B. in C. as PART SEVEN (Questions 41 ~45)•...R e a d (the-memo. and the company's introduction below.• Complete the form on the next page.• Write a word, phrase or number in spaces 41~45 on your answer sheet.。