上海交大网络外贸函电复习整理版
外贸英语函电---完整版知识点汇总
外贸英文函电知识点汇总题型： 1英译中十题十分 2中译英十题十分 3翻译句子五题三十分 4翻译一封信三十分 5写一封信二十分注意第四、五道大题的格式Business relationship 业务关系Fair 交易会博览会Chamber of commerce 商会Lines of business 业务范围经营范围Specifications 规格Part\partial shipment 分批装运Endorsement 背书INCOTERMS 要考缩略词先还原完整英语，再翻译成中文EXW Ex Works 工厂交货CIF cost insurance and freight 成本，保险费用和运费FOB free on board 装运港船上交货CFR cost and freight 成本加运费CIP carriage and insurance paid to …运费保险费付至…CPT carriage paid to 运费付至（以上相对更重要）DAF delivered at frontier 边境交货DDP delivered duty paid 完税后交货DDU delivered duty unpaid 未完税后交货DEQ delivered ex quay 目的港码头交货DES delivered ex ship 目的港船上交货FAS free alongside ship 船边交货FCA free carrier 货交承运人（自己补充的）Commercial invoice 商业发票S/C sales contract 销售合同Purchase contract 购货合同To accept an order 接受订单/订货Inquiry 询盘Offer/ to make an offer(quotation) 报盘报价 offer sheet 报盘单counter-offer 还盘还价acceptance of offer 受盘 acceptance 受盘和承兑CIC china insurance clause 中国保险条款F.P.A free from particular average 平安险W.A / W.P.A with particular average 水渍险All risks 所有险insurance policy ； policy of insurance 保险单insurance premium ； insurance expenses 保险费part/partial shipment 分批装运port of destination 目的港port of discharge 卸货港port of shipment 装货港B/L Bill of lading 提单Transhipment B/L =transshipment B/L 转船提单freight；carriage；transportation expenses；运费transportation documents / shipping documents 货运单证（单据）提单的种类：（一）按提单收货人的抬头划分1．记名提单（Straight B/L）2．指示提单（Order B/L）“凭指示”（To order）或“凭某人指示”（Order of……）3．不记名提单（Bearer B/L，or Open B/L，or Blank B/L）（二）按货物是否已装船划分1．已装船提单（Shipped B/L，or On Board B/L）2．收货待运提单（Received for Shipment B/L）（三）按提单上有无批注划分1．清洁提单（Clean B/L）2．不清洁提单（Unclean B/L or Foul B/L）（四）根据运输方式的不同划分1．直达提单（Direct B/L）2．转船提单（Transshipment B/L）3．联运提单（Through B/L）4．多式联运提单（MultimodaL Transport B/L or Intermodal Transport B/L）（五）按提单内容的简繁划分1．全式提单（Long Form B／L）2．简式提单（Short Form B／L，or Simple B／L）（六）按签发提单的时间划分1．倒签提单（Anti-dated B/L）2．预借提单（Advanced B/L）3．顺签提单（post—dated B/L）（七）按收费方式划分1．运费预付提单（Freight Prepaid B/L）2．运费到付提单（Freihgt to Collect B/L）3．最低运费提单（Minimum B/L）L/C letter of credit 信用证1、跟单信用证和光票信用证(Documentary/Clean Credit)。
自考《外贸函电》复习习题(精品文档)_共5页
外贸函电复习提要一、单项选择题(本大题共20小题，每小题1分，共20分)在每小题列出的四个选项中只有一个选项是符合题目要求的，请将正确选项前的字母填在题后的括号内。
1. We trust you will do your best to have this matter _____ right away.A. settleB. to settleC. settlingD. settled2. __________ we would like to close the business with you, we find your bid unacceptable.A. Much asB. MuchC. However muchD. Despite3. We agree to continue business ______ the terms _________ stated in our Contract No 46.A. on, onB. on, asC. as, asD. as, on4. The analysis of the first shipment is not satisfactory _______ certified by the China Commodity Inspection Bureau.A. afterB. which isC. as isD. has been5. We are looking forward to _____ your L/C for Order No 123.A. receiveB. receivingC. be receivedD. be receiving6. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend7. This is our best price, _____ which we have concluded many orders with other buyers in your city.A. onB. forC. byD. at8. As it involves only a small _____, we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number9. Our payment terms are _____, irrevocable letter of credit for the full invoice value.A. confirmedB. combinedC. committedD. completed10. We demand a compensation for the loss we have thus _____.A. sustainedB. obtainedC. detainedD. entertain11. Please see to it that the goods we ordered are shipped as soon as the covering letter of credit _____ you.A. getsB. comesC. arrivesD. reaches12._____ your information, we have received a crowd of enquiries from buyers in other directions.A. OnB. ForC. ByD. At13.We enclosed our Purchase Confirmation No. 4848 _____ duplicate.A. inB. forC. withD. through14. We cannot _____ present entertain any fresh orders for Younger Brand Men's Shirts.A. ofB. atC. toD. for15._____ you like other items, kindly let us know and we shall be only too pleased to make you offers direct.A. In caseB. In the caseC. In this caseD. In that case16. Generally we cover insurance _____ definite instructions from our clients.( )A. in absence ofB. in the absence ofC. in no absence ofD. in all absence of17. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparentlyattributable to _____ packing.A. inferiorB. superiorC. faultyD. mistake18. We suggest your order ______ a minimum quantity of 1,000 tons.A. call forB. call onC. calls forD. call at19. In the meantime, please _______ us informed _______ developments _______ your ends.A. have, by, inB. touch, with, onC. fail, by, toD. keep, with, at20. We _____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. beindebted21. As it _______ only a small quantity, we hope you will have no difficulty in settling this matter.A. has involvedB. involvedC. involvesD. may have involved22. We would like to know something about the styles prevailing ______ your end.A. toB. inC. forD. at23. After inspection of the above shipment we found 5 cases _________.A. missingB. losingC. missedD. lost24. The lid was broken and the case with its contents crushed. It looks _____ the case was not strong enough to stand voyage.A. likeB. as ifC. certainD. likely25.Your failure _____ the goods by the promised date is very incontinent.A. to deliverB. of deliveryC. at deliveryD. on delivery26. We are a state corporation, specializing ______ the export of oilseeds.A. atB. onC. inD. with27. According to the shipping _____ it will be impossible for us to ship the goods in October.A. schemeB. timetableC. planD. schedule28. We cannot entertain your suggestion _____ it does not seem workable.( )A. becauseB. forC. soD. therefore29. We have lodged a claim _____ ABC Co. ______ the quality of the goods shipped _____ M.V. “Peace”.A. against…for…byB. with…for…underC. on…against…as perD. to…for…per30. This offer is firm, subject to your immediate reply _____ should reach us not later than the end of this month.A. itB. theyC. whatD. which31. __________ please find a price list of our new products.A. EnclosingB. EnclosedC. EncloseD. Enclosure32. We lodge a claim _____ you _____the short--weight.A. with…withB. for…forC. with…forD. for …with二、填空题(每空1分，共25分)1. can you offer us machine tools _____ the following specification?2. Your quotation is _____ line _____ the market ______ our end, therefore, you are requested to reduce your limit _____ 10%.3. Please make sure that the stipulations in the L/C are _____ exact accordance _____ the terms of the Sales Contract.4. If you insist ________ your price, there is no possibility _______ getting business done.5. To trade _____ the people of all countries _____ the basis of equality and mutual benefit is our established policy.6. We note from your letter of September 10th that you are interested _____ walnut meat.7. We shall open an L/C _____ you favor _____ Barclay's Bank here _____ the extent of 15000.8. We are unable to comply _____ your request _____ your letter dated October 15th, 2005.9. Black tea, first grade, is out ______ stock now.10.We shall certainly contact you, as soon as we are _____ a position to entertain new business in your district.11.There is always a ready market _____ Sewing Machines, provided they are _____ good quality and competitive in price.12.We shall cancel the contract if you fail to open the relative L/C _____ the end of this year.13.It’s apparent that each sample has been subjected _____ long periods _____ extreme sunlight.14.It is necessary _____ you to comply ______ our shipping instructions.15. We refer _____ you letter of May 2.16. It is our sincere hope that you will direct your efforts _____ the promotion of this new product in your market _____ our mutual benefit.17. We shall be glad to receive you offer _____ walnut meat, shipment, _____ September/October _____ transshipment at Hongkong.18. We prefer Chinese bicycles _____ Japanese bicycles _____ their fine quality.19. Will you send us _____ return mail pamphlets and price list _____ your exports?20. Owing _____ unusual shortage of stock, this offer is made, subject to the goods being unsold.21. We shall cancel the contract if you fail to open the relative L/C _______ the end _________ this year.22. We prefer Red Leaf Brand ______ Swallow Brand.23. There is no question _____ getting the necessary import license ____ our authorities.24. These goods sell ____________ RMB ￥1,800 per ton.25. We hope you will be able to improve your price so that we can bring this business _____ a successful conclusion.26. We are glad to have booked ______ you 10,000 doz. Five Star Brand pencils.27. We wish to point out that this is the best price we can quote and, therefore, any counteroffer _______ you cannot be considered.28. We shall be glad to receive an offer ______ you _______ bicycles.29. We shall inform you ______ the name _______ steamer and the date ______ sailing.30. As regards Goun Lan Brand cups, we would inform you that the few parcels we have _____ present are ______ offer elsewhere.31. We apologize for the delay in shipment and hope you will understand that it is entirely due ____ the cause ______ our control.三、英汉翻译(本大题共10小题，每小题2分，共20分)1. As we said previously, it is only in view of our long friendly relations that we extend you this accommodation.2. While we appreciate your order, nil we very much regret that we are unable to accept any fresh orders at present owing to heavy commitments.3.If you make us an offer at competitive prices we can sell a large quantity of chemical product in our district.4. We advised you in our letter of Dec.1, that we would like to place a trial order with you for 50 pieces Flying Pigeon Bicycles.5.After reinspection at the port of destination, the quality of the goods shipped ex S.S.“Red Star” under Contract No. CT7543 was found not in compliance with the contract stipulations.6.We wish to call your attention to the validity of the L/C, since there is no possibility of L/C extension.7.We send you a brochure on the various kinds of bicycle now available for export.8.Please advise us whether you iron nail packed in plywood kegs of 60kgs,net and whether you can ship our order from stock.9.Since the premium varies with the scope of insurance, extra premium is for buyer's account, should additional risks be covered.10. We desire some sample of your products in order to acquaint ourselves with the material and workmanship before we place a large order with you.11. We advised you in our letter of Dec.1, that we would like to place a trial order with you for 50 pieces Flying Pigeon Bicycles.12. We shall be glad to ship the goods by a direct steamer to Vancouver within 30 days after receipt of you L/C.13. As we said previously, it is only in view of our long friendly relations that we extend you this accommodation.14. We wish to call your attention to the validity of the L/C, since there is no possibility of L/C extension.15. Thank you for your kindness and look forward to your continued favors and attention.16. We appreciate your offer of August 6, but we must point out that the proposed quotation will leave us little or no margin of the profit. Couldn’t you grant us a 5% cut in your price so that we may send you large orders?17. We shall appreciate it if you will see to it that the amendment is cabled without delay.18. We would like to inform you that at present we can supply you with various kinds of men's leather shoes.19. Your early reply to our specific inquiry will be highly appreciated.20. We shall appreciate it very much, if you will quote us your lowest price for Walnuts.四、汉英翻译(本大题5小题，每小题3分，共15分)1.鉴于这一事实，我们已将包装改为小木箱。
上海交大网络 《外贸函电》复习 整理版
Review For Final ExamI Multiple Choices1. If your samples meet our requirement, we will ___B_____ a large order. immediately.a. place youb. send youc. make youd. expect you2. Although we are ___A____ to open up business with you, we regret that it is impossible for us to all the reductionasked for, because we have already cut our price to the lowest point after closely examining our cost _______.a. anxious / calculationsb. desire / considerationc. wishing / evaluationd. longing / reduction3. With a view to supporting your sales we have specially prepared some samples of our new ___B_____ and aresending them to you under _______ cover.a. models / the sameb. designs / separatec. styles / anotherd. makes / other4. As __B_____ by you some time ago, we take pleasure in making you the following offer, which is _______ to youracceptance within seven days.a. requesting / dueb. requested / subjectc. your request / subjectedd. requests / valid5. ___D____ to this letter you will find our _______ in triplicate for jackets.a. Subject / sample invoiceb. Enclosed / bona fide holdersc. Applied / entrustmentd. Attached / proforma invoice6. The shipment _C______by your Credit No. 388 has been ready for some time, but the amendment to the _______credit has not yet reached us.a. mentioned / lastb. relevant / coveringc. covered / relevantd. covering / relevant7. In __A______ with your request, we will make an exception to our rules and accept delivery against D/P at sight.a. complianceb. accordancec. arrangementd. correspondence8. ___D___ you will find a cheque covering all commission due to you to _______.a. Attached / mentionb. Enclose / todayc. Enclosing with / updated. Enclosed / date9. It is not our intention to rush you into a decision, ,but as this article is in great __D_____, we would advise you_______ yourselves of our offer in your own interest.a. quantity / captureb. demand / makec. popularity / supplyd. demand / avail10. As a special sign of encouragement, we shall consider accepting payment By D/P. We trust this will greatly____D____ your efforts in pushing the sales of our products.a. expediteb. confirmc. amendd. facilitate11. Goods under your Order 690 are ready for __D_____. Unfortunately, we have not yet received your packing _______.Please also inform us of your shipping _______.a. instructions / marksb. requirements / transactionc. consignment / dated. dispatch /instructions/ marks12. We feel you may be interested in some of our other products and enclose some ___C____ booklets and a supply ofsales ________ for use with your customers.a. well-illustrating / informationb. excessive / promotionc. descriptive / literature\d. detailed / statements13. As soon as we receive your reply ____B______, we shall confirm supply of the goods at the prices stated in yourletter.a. in the positionb. in the affirmative\c. in the presentationd. in the establishment14. Our terms of payment are by confirmed, ___C____ letter of credit in our _________, available by draft at sight,reaching us one month ________ shipment.a. irrevocable / time / beforeb. acknowledgeable / bank / prior toc. irrevocable / favor / ahead of\d. revocable / notification / in advance15. We wish to point out that the ___D____ in the credit strictly conform to the terms stated in our S/C No. 655 in order toavoid _______ amendment.a. condition / lateb. provisions / consequentc. clauses / laterd. stipulations / subsequent\16. We are ___A____ your letter 26 June and have ______ acted on your instruction.a. in receipt of / duly\b. acknowledgement of / immediatelyc. in priority of / quicklyd. in arrangement of / considerabl17. We are airmailing you our S/C No. 080624 in ___B____, a copy of which is to be _______and returned to us for ourrecords.a. writing / leftb. duplicate / countersigned\c. copies / namedd. ;attest version / printed18. You will understand that the ___D____ of one of our standard sizes to your specifications means a _______adjustment of our production methods.a. change / quiteb. changed / difficultc. altering / considerabled. alteration / substantial \19. It seems clear that there is a good demand for your electronic products and as we believe you are not directly__B_____ in this area, we are writing to offer our service as your _____ agent.a. selling / exclusiveb. represented / sole \c. connected / generald. established / chief20. D/P calls for __A_____ payment against _______ of shipping documents.a. actual / transfer\b. immediate / handing inc. prompt / negotiationd. delayed / presentation21. The L/C will stay valid for at least 15 days beyond the ___C___ date of shipment.a. compliedb. conformedc. promised \d. authorized22. Please ___C____ shipment until you receive our further instructions.a. consignb. extendc. defer\d. compel23. We wish to advise you that the goods went ___A____ on the steamer “Yunnan” on August 8. They are to be _______at Copenhagen and are expected to reach your port in early September.a. forward / transshipped\b. out / dischargedc. westward / reloadedd. off / transshipping24. As ___C____ payments, we cannot do _______ than L/C at sight.a. concerns / moreb. to / lessc. regards / otherwise\d. for / rather25. Instead of __A_____”Manhattan Maru” as ______ advised, you are now required to ship the goods of this order onthe steam er “Calchas”.a. s. s. /previously \b. by the Boat / youc. on Ship / usuallyd. Steamer / we wereII. Questions about concepts (选择题型)1. Agency(1) Why shall a seller appoint an agent in a foreign country to which the goods are to be exported?KEY: An important reason for appointing an agent in a foreign country to which the goods are to be exported is that the agent knows the local condition and the local market. He also knows what goods are best suited to his area and what prices the market will bear.2. Insurance(1) How is the insurance value calculated?KEY: The insurance value is calculated as：cost of goods + amount of freight + insurance premium + a percentage of profit on the sale of goods(2) As far as foreign trade is concerned, what risks are covered under an insurance policy?KEY: So far as foreign trade is concerned the following three risks are covered under an insurance policy, namely, FPA, WPA and All Risks.3. Payment(1) What is the advantage of payment by L/C?KEY: Letter of credit is a reliable and safe method of payment, facilitating trade with unknown buyers and giving protection to both sellers and buyers.(2) Under what circumstances shall a seller agree to payment by D/A?KEY: Payment by D/A is accepted only when the financial standing of the importer is sound or where a previous course of business has inspired the exported to believe that the importer will be good for payment.4. Quotation, Offer and Counter-offer(1) What is to be included in a satisfactory quotation?KEY: A satisfactory quotation should include the following:(1) An expression of thanks for the enquiry.(2) Details of prices, discounts and terms of payment.(3) A statement of clear indication of what the prices cover ()e.g.: freight and insurance, etc.)(4) An undertaking as to date of delivery or time of shipment.(5) The period for which the quotation is valid.5. Shipment(1) What are the characteristics of liners shipping?KEY: Characteristics of Liner Shipping :(1) The liner has regular line, ports, sailing schedule and relatively fixed freight.(2) It is suitable for cargoes of small quantity(3) Loading and unloading charges are included in the freight.(4) Liner shipping is irrespective of demurrage and dispatch money.(5) It provides good service and simple procedures.6. Packing(1) Why does packing need more care in export trade than in homeKEY: Because export goods usually have to go a long way to reach the destination and sometimes have to go through the ordeal of transport, such as the roughest journey. If export goods are not packed in stronger and tight containers, they will reach the buyer either damaged or part missing.III Terms♦合法持证人bona fide holder ♦标签价格tag prices♦物权票据title documents ♦(汇票等)期限tenor♦委托人principal♦进款proceeds ♦大路货FAQ (Fair Average Quality) ♦循环信用证revolving L/C♦打包贷款packing loan♦通风集装箱ventilated container♦海上费用Marine Charges♦会签countersign♦偷窃、提货不着险TPND (Theft, Pilferage & Non-delivery)♦租船合同charter party♦包干运费lump sum freight♦独家代理sole agent / exclusive agent ♦成本加运费价CFR♦标签价tag price♦时价prevailing prices ♦救助费用Salvage charges ♦有利可图的价格remunerative priceIV Sentence Translation: (英汉互译)1. 我们愿意担任你们现行出口商品的代理，因为我们拥有一个广阔的国内市场。
外贸函电试题及答案
外贸函电试题及答案一、选择题1.在外贸函电中，正文是指（ A ）A.函电的主体内容B.函电的落款和称谓C.函电的附件和资料D.函电的主题和要求2.以下哪个选项不属于外贸函电的常用结尾语？（ B ）A.期待您的回复B.希望尽快获得回复C.敬祝合作愉快D.谢谢您的关注3.下列哪个选项可以作为外贸函电的起首语？（ D ）A.咨询某项产品的价格和供货期B.对上次订单及送货延迟表达不满C.询问供应商是否接受信用证支付D.向客户问候并表达感谢4.以下哪个选项不属于外贸函电的常用附件？（ C ）A.产品目录和详细规格B.合同草案和价格清单C.付款方式和货物起运港口D.公司资质证明和信用证复印件5.外贸函电的主要目的是（ A ）A.传达商务信息和开展商业活动B.展示个人写作能力和语言表达能力C.获取他人私人信息和进行非商业活动D.随便发邮件，没有具体目的要求答案：1. A2. B3. D4. C5. A二、填空题1.外贸函电应遵循简洁、明确、______的原则。
答：礼貌2.外贸函电中，一般使用______语言来进行正式的书写。
答：英文3.外贸函电的起首语通常包括致意和______。
答：感谢4.在外贸函电的附件中，常常包括产品______和价格单。
答：目录5.在外贸函电的结尾语中，常常表达希望______。
答：合作三、简答题1.请简要介绍外贸函电的常用格式。
答：外贸函电的常用格式包括信头（信笺纸上的个人或企业信息）、日期、收件人信息、称呼、正文、结尾语和署名等要素。
信头中应包含发件人的名称、地址、电子邮件和联系电话等信息。
日期应紧接在信头之后，表示函电的发送日期。
收件人信息应包含收件人的姓名、公司名称、地址和电子邮件等详细信息。
称呼应根据收件人的身份和称谓进行准确的称呼，如"尊敬的先生/女士"。
正文是函电的主体内容，要以简洁明确的语言进行书写，表达函电的目的和要求。
结尾语用于表示发件人对收件人的期望和祝愿，例如"敬祝合作愉快"。
交大网院外贸函电考试复习资料
交大网院外贸函电考试复习资料I Multiple Choices!-5: BABBD 6-10: CADDD 11-15: DCBCD 16-20: ABDBA21-25: CCACAII Concepts1. Agency(1)Why shall a seller appoint an agent in a foreign country to which thegoods are to be exported?KEY: An import reason for appointing an agent in a foreign country to which the goods are to be exported is that the agent knows the local condition and the local market. He also knows what goods are best suited to his area and what prices the market will bear.2. Insurance(1)How is the insurance value calculated?KEY: The insurance value is calculated as：cost of goods + amount of freight + insurance premium + a percentage of profit on the sale of goods(2)As far as foreign trade is concerned, what risks are covered under aninsurance policy?KEY: Sa far as foreign trade is concerned the following three risks are covered under an insurance policy, namely, FPA, WPA and All Risks.3. Payment(1)What is the advantage of payment by L/C?KEY: Letter of credit is a reliable and safe method of payment, facilitating trade with unknown buyers and giving protection to both sellers and buyers.(2)Under what circumstances shall a seller agree to payment by D/A? KEY: Payment by D/A is accepted only when the financial standing of the importer is sound or where a previous course of business has inspired the exported to believe that the importer will be good for payment.4. Quotation, Offer and Counter-offer(1)What is to be included in a satisfactory quotation?KEY: A satisfactory quotation should include the following:(1) An expression of thanks for the enquiry.(2) Details of prices, discounts and terms of payment.(3) A statement of clear indication of what the prices cover ()e.g.: freight and insurance, etc.)(4) An undertaking as to date of delivery or time of shipment.(5) The period for which the quotation is valid.5. Shipment(1)What are the characteristics of liners shipping?KEY: Characteristics of Liner Shipping :(1) The liner has regular line, ports, sailing schedule and relatively fixed freight.(2) It is suitable for cargoes of small quantity(3) Loading and unloading charges are included in the freight.(4) Liner shipping is irrespective of demurrage and dispatch money.(5) It provides good service and simple procedures.6. Packing(1) Why does packing need more care in export trade than in homeKEY: Because export goods usually have to go a long way to reach the destination and sometimes have to go through the ordeal of transport, such as the roughest journey. If export goods are not packed in stronger and tight containers, they will reach the buyer either damaged or part missing.III Terms♦合法持证人bona fide holder♦标签价格tag prices♦物权票据title documents♦(汇票等)期限tenor♦委托人principal♦进款proceeds♦大路货FAQ (Fair Average Quality)♦循环信用证revolving L/C♦打包贷款packing loan♦通风集装箱ventilated container♦海上费用Marine Charges♦会签countersign♦偷窃、提货不着险TPND (Theft, Pilferage & Non-delivery)♦租船合同charter party♦包干运费lump sum freight♦独家代理sole agent♦成本加运费价CER♦标签价tag price♦时价prevailing prices♦救助费用Salvage charges♦有利可图的价格remunerative priceIV. Translation1.我们愿意担任你们现行出口商品的代理，因为我们拥有一个广阔的国内市场。
外贸函电课后习题答案
外贸函电课后习题答案外贸函电是国际贸易中不可或缺的一部分，它涉及到商务信函的撰写、电子邮件的交流、报价单的制作等多个方面。
以下是外贸函电课后习题的一些参考答案：1. 撰写商务信函的基本原则：商务信函应遵循清晰、简洁、礼貌、专业的原则。
信件应包含明确的称呼、正文、结束语和签名。
正文部分应直接明了地表达意图，避免使用过于复杂或专业的术语。
2. 电子邮件交流的注意事项：电子邮件应保持正式和专业，即使与对方建立了一定的关系。
邮件标题应简洁明了，反映邮件内容。
邮件正文应分段落，便于阅读。
附件应注明，并在邮件中提及。
3. 报价单的制作要点：报价单应包含公司名称、联系信息、产品描述、价格、有效期、付款条件、交货期等。
报价单应清晰、准确，避免歧义。
4. 商务谈判中常用的表达方式：在商务谈判中，可以使用诸如“我们很荣幸能为您提供...”、“我们期待与您的进一步合作”等表达方式，以展现诚意和专业度。
5. 如何处理客户的投诉：客户投诉时，应首先表达歉意，然后详细询问问题所在，承诺将尽快解决。
在解决问题后，应向客户反馈处理结果，并感谢他们的耐心和理解。
6. 外贸合同的基本条款：外贸合同通常包括商品描述、数量、价格条款、付款方式、交货期、违约责任等基本条款。
合同应使用法律术语，明确双方的权利和义务。
7. 国际贸易术语的运用：国际贸易术语如FOB（离岸价）、CIF（成本加保险费加运费）等，应根据实际情况选择使用，以明确货物交付和风险转移的点。
8. 如何撰写催款信：催款信应礼貌而坚定，首先感谢客户的业务合作，然后提醒付款事项，并明确指出逾期的负面影响。
最后，表达希望尽快收到款项的意愿。
9. 如何回复询盘：回复询盘时，应首先感谢客户的询价，然后提供所需的产品信息和报价。
如果需要更多信息才能报价，应礼貌地请求客户提供。
10. 如何处理订单变更：订单变更时，应及时与客户沟通，了解变更的原因和具体要求。
如果变更对生产或交货有影响，应明确告知客户，并协商解决方案。
外贸函电复习资料
外贸函电复习资料第一课复习重点1.经营范围课文中用法： As this item falls（be， lie） within the scope （sphere） of our business activities，（lines）棉布属于我公司经营范围。
替代用法：The item you inquired for comes within the frame of our business activities.你们所询的商品正属于我们的业务经营范围。
We handle the import business of textiles.我公司经营纺织品的进口业务。
We deal in Chinese textiles.我们经营中国纺织品。
We are engaged in the exportation of chemicals.我们经营化工产品的出口。
This shop trades in paper and stationery.这商店经营文具纸张。
We are in the cotton piece goods business. （line）我们经营棉织品。
Cotton Piece Goods are our line.棉布是我公司经营的产品。
Cotton Piece Goods are our main exports.棉布是我们的主要进口商品。
2.建立业务关系课文中用法：to enter into direct business relations with you与你公司建立直接的业务关系。
注意：relations 必用复数； business 可用trade 替代。
与某某建立业务联系，一般用法：to establish business relations with……；to enter into business activities with……；to build up business relations with……；to make business contact with ……。
外贸函电期末复习
外贸函电期末复习Unit oneVocabularyFavorable 有利的，赞成的，良好的Order 订单Shipment 装运，装货上船Phrases and expressionsRefer to 提到，谈到，查阅In accordance with 依照，与...一致Price list 价格单，价目表Sales terms and conditions 销售条款At on’e request 按某人要求From stock 供现货As an exceotional case 破例*additional cost 额外费用Draw up 起草，草拟Finalize a deal 达成交易Due to arrive 预计到达Put forward 提出In answer/reply 兹复As a rule 作为惯例Reference expressions1. We have just introduced our new computer to the market, and enclosing sales promotional literature to gicve you full detail.我们已经把我们的新电脑引向市场了，并且将促销说明文字作为附件供您作详细参考。
2. Would you kindly send us your qutation for spring and summer clothing that you could supply to us by the end of January next?可以请您接下来在一月底前慷慨地邮寄给我们你能提供的春夏季服装的报价单吗？3. We hope you agree that our prices are very competitive for these good quality clothes, and look forward to receieveing your intital order.我方希望贵方能同意我们的价格对那些高质量的衣服来说是很有竞争力的，并期待得到你方的首次订单。
外贸函电复习材料汇编
1. The prices of raw materials have gone up steadily since May, but we have not yet raised our quotations. In this case, we are not in a position to make any further discount.2. The goods you required are out of stock at present, but we will inform you as soon as they are available and ready for shipment.3. The price list enclosed will show you that our prices are far more competitive than those of our rivals.4. The size of our order depends greatly on your price, and we would like to have your lowest quotation CIF Amsterdam.5. Can you make us any special offers for the purpose of introducing your products into our market?6. The prices are valid only if the current prices of raw materials d o not change.7. The special advantages the item has will make it a quick selling line, and please place large orders for them as soon as possibl e. 8. You will no d oubt have observed a sharp upward tend ency in wool prices, which has every indication of being maintained.9. As the wholesal e price of leather is rising, it is certain, we believe, that you will not be able to buy the items we mentioned at the same price during the next few months. 10. If the terms and conditions in this order are satisfactorily executed, we shall do further business with you.Ⅳ. Translate the foll owing sentences into English:1. 虽然你们的质量令人满意，但价格偏高。
外贸函电复习资料
外贸函电复习资料英译汉1.Your inquiry is receiving our immediate attention and we hope to make you an acceptable offer in a few days.你方的询盘得到我们立刻的关注并且我们希望在短时间内接受你方的询盘。
2.You must reduce your price by 2%,otherwise business is impossible.贵方必须降价2%左右，否则没有成交的可能。
3.As a token of friendship, we accept as an exception your counter-offer for 5000 pairs of leather shoes at US26 per pair.作为友谊的象征，我们破例接受贵方以每双26美元，5000双鞋子的还盘。
4 .We look forward to your favorable and prompt reply.我们期待收到贵方即时的好消息。
5 .A good beginning makes a good ending. We hope that from now on we will enjoy business relations that business relations that are profitable to both of us.好的开端带来好的结果。
希望今后我们享有互利的业务关系。
6 .You must take into consideration when quoting a price that we may place regular orders for large quantities.报价时你们必须考虑我们的订单很可能是长期的，大量的。
7 .It would be highly appreciated if you let us know your opinions on the packing Requirement .如能告知你们对此包装要求的意见的话，我们不胜感激。
《外贸函电》每课重点复习
3) We feel it necessary to point out that owing to the recent energy shortage and increasing cost of raw materials, we may not be able to maintain the current price level, let alone to lower our prices. 4) For your information, we have received a crowd of enquires from buyers in other directions and expect to close business at prices higher than the level quoted to you.
Key sentences: 1) If our connoisseur coincide with our cumsumers, the attractive designs and the superior quality will surely find a promising market in our local areas 2) For such a small volume of business, it’s not economical to have a letter of credit opened because the charges involved is too big for such a small business. 3) we insist that we pay you on clean collection.
Key sentence: 1. You are not supposed to duplicate or sell any of our designs to any other customers without our written approval. 2. If your price is competitive and delivery acceptable, we are ready to sign long-term contract with you. 3. Your early reply will be highly appreciated.
外贸商务函电复习资料
HandoutsChapter I 接机与宴客接机前的准备Preparations for Meeting a BuyerS: Brian, Ms. Mitchell will be arriving in Taiwan for the first time this morning. I'd like you to pick her up and help her get settled in.B: Can do, Mr. Sun. Which hotel is she booked at?S: Howard Plaza. Everything has been arranged, under her name.B: Shall I take one of the company cars?S: No. Because we're negotiating such a large purchase from Northern Reflections, it‟s in our best interest to show her around in style. We've rented a limo.B: Good idea. I'd better be on my way.S: Uh, Brian, do you have a jacket and tie at the office today?B: Yes. Why do you ask?S: I know it is very humid, and the dress code is pretty casual here. But I think it's important to look professional when a client is visiting.B: I understand. I'll have my suit jacket and tie on when I meet Ms. Mitchell.S: Fine. And I think it would be proper if you leave your jacket on, unless Ms. Mitchell takes hers off first, or mentions how hot it is.B: I follow you. Then I can suggest that she take off her jacket, then follow suit.S: Yes. It's important that we pay attention to detail.B: Will she visit our office today?S: She'll probably have jetlag, so nothing's scheduled today.B: I'll take her right to the hotel then, so she can get some shuteye.S: Good. And please remind her that dinner is optional tonight, if she's not too tired. Otherwise, we have a meeting scheduled for 10 a.m. tomorrow morning.B: Yes, sir.如何入境通关Customs and ImmigrationDavid飞抵西雅图后，由此间的国际机场入境美国。
交大网院进出口业务期末复习资料(有答案)
《进出口业务》期末复习资料同学们好！现将期末考试复习资料发给大家，以便使大家尽快进入总复习阶段。
本资料所给出的范围占考试内容的70%。
对于同学们来说，《进出口业务》课程是一门很重要的专业课程和学位课程，希望同学们通过期末复习对所学习的内容有更进一步的理解和掌握。
第一部分：试题类型说明一、单项选择题在下列各题中，请在给定的答案中分别选择一个最适合的答案。
（每题2分，共20分）二、多项选择题在下列各题中，每题都会有两个或两个以上的答案，请在给定的答案中分别选出所有最适合的答案。
（每题3分，共30分）三、结合实践回答下列问题（每题10分，共20分）四、计算下列各题（每题10分，共20分，计算过程中小数点后保留2位数字）五、案例题（10分）第二部分：复习题目一、单项选择题（每题2分）在下列各题中，在给定的答案中选择一个最适合的答案。
1、FOB班轮条件（FOB liner Terms）,是指装卸费用由（ A）方负责支付。
A. 买方；B. 卖方；C.承运人；D.船公司。
2、一国的关境不可能：（ B）A. 等于国境；B. 大于国境；C.小于国境；D.有多个关境。
3、CIF班轮条件（CIF liner Terms）,是指装卸费用由（ B）方负责支付。
A. 买方；B. 卖方；C.承运人；D.船公司。
4、借单提货行为一般发生在（ C ）交易过程中。
A. 承兑交单；B.即期付款交单；C.远期付款交单；D.电汇。
5、选用FOB术语时，风险的转移和费用分担的分界点都为（ B ）。
A. 吊车下B. 货装到船上C. 装运港仓库D.装运港码头。
6、选用CFR术语时，风险的转移的分界点应该为（ B ）。
A. 吊车下B. 货越过船舷C. 装运港仓库D.装运港码头。
7、选用CIF术语时，卖方要支付到达（ A ）的运费。
A. 目的港B. 买方仓库C. 目的港仓库D.装运港码头。
8、CIP 是（ A ）的缩写。
A. Carriage and Insurance Paid to （…named place of destination）；B. Cost and Insurance Paid to（…named place of destination）；C. Cost、Insurance and Place（…named place of destination）；D. 无合适的答案9、所谓争议（Disputes），是指交易的一方认为另一方未能（ B ）履行合同规定的责任而引起的业务纠纷。
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Review For Final ExamI Multiple Choices1. If your samples meet our requirement, we will ___B_____ a large order. immediately.a. place youb. send youc. make youd. expect you2. Although we are ___A____ to open up business with you, we regret that it is impossible for us to all the reductionasked for, because we have already cut our price to the lowest point after closely examining our cost _______.a. anxious / calculationsb. desire / considerationc. wishing / evaluationd. longing / reduction3. With a view to supporting your sales we have specially prepared some samples of our new ___B_____ and aresending them to you under _______ cover.a. models / the sameb. designs / separatec. styles / anotherd. makes / other4. As __B_____ by you some time ago, we take pleasure in making you the following offer, which is _______ to youracceptance within seven days.a. requesting / dueb. requested / subjectc. your request / subjectedd. requests / valid5. ___D____ to this letter you will find our _______ in triplicate for jackets.a. Subject / sample invoiceb. Enclosed / bona fide holdersc. Applied / entrustmentd. Attached / proforma invoice6. The shipment _C______by your Credit No. 388 has been ready for some time, but the amendment to the _______credit has not yet reached us.a. mentioned / lastb. relevant / coveringc. covered / relevantd. covering / relevant7. In __A______ with your request, we will make an exception to our rules and accept delivery against D/P at sight.a. complianceb. accordancec. arrangementd. correspondence8. ___D___ you will find a cheque covering all commission due to you to _______.a. Attached / mentionb. Enclose / todayc. Enclosing with / updated. Enclosed / date9. It is not our intention to rush you into a decision, ,but as this article is in great __D_____, we would advise you_______ yourselves of our offer in your own interest.a. quantity / captureb. demand / makec. popularity / supplyd. demand / avail10. As a special sign of encouragement, we shall consider accepting payment By D/P. We trust this will greatly____D____ your efforts in pushing the sales of our products.a. expediteb. confirmc. amendd. facilitate11. Goods under your Order 690 are ready for __D_____. Unfortunately, we have not yet received your packing _______.Please also inform us of your shipping _______.a. instructions / marksb. requirements / transactionc. consignment / dated. dispatch /instructions/ marks12. We feel you may be interested in some of our other products and enclose some ___C____ booklets and a supply ofsales ________ for use with your customers.a. well-illustrating / informationb. excessive / promotionc. descriptive / literature\d. detailed / statements13. As soon as we receive your reply ____B______, we shall confirm supply of the goods at the prices stated in yourletter.a. in the positionb. in the affirmative\c. in the presentationd. in the establishment14. Our terms of payment are by confirmed, ___C____ letter of credit in our _________, available by draft at sight,reaching us one month ________ shipment.a. irrevocable / time / beforeb. acknowledgeable / bank / prior toc. irrevocable / favor / ahead of\d. revocable / notification / in advance15. We wish to point out that the ___D____ in the credit strictly conform to the terms stated in our S/C No. 655 in order toavoid _______ amendment.a. condition / lateb. provisions / consequentc. clauses / laterd. stipulations / subsequent\16. We are ___A____ your letter 26 June and have ______ acted on your instruction.a. in receipt of / duly\b. acknowledgement of / immediatelyc. in priority of / quicklyd. in arrangement of / considerabl17. We are airmailing you our S/C No. 080624 in ___B____, a copy of which is to be _______and returned to us for ourrecords.a. writing / leftb. duplicate / countersigned\c. copies / namedd. ;attest version / printed18. You will understand that the ___D____ of one of our standard sizes to your specifications means a _______adjustment of our production methods.a. change / quiteb. changed / difficultc. altering / considerabled. alteration / substantial \19. It seems clear that there is a good demand for your electronic products and as we believe you are not directly__B_____ in this area, we are writing to offer our service as your _____ agent.a. selling / exclusiveb. represented / sole \c. connected / generald. established / chief20. D/P calls for __A_____ payment against _______ of shipping documents.a. actual / transfer\b. immediate / handing inc. prompt / negotiationd. delayed / presentation21. The L/C will stay valid for at least 15 days beyond the ___C___ date of shipment.a. compliedb. conformedc. promised \d. authorized22. Please ___C____ shipment until you receive our further instructions.a. consignb. extendc. defer\d. compel23. We wish to advise you that the goods went ___A____ on the steamer “Yunnan” on August 8. They are to be _______at Copenhagen and are expected to reach your port in early September.a. forward / transshipped\b. out / dischargedc. westward / reloadedd. off / transshipping24. As ___C____ payments, we cannot do _______ than L/C at sight.a. concerns / moreb. to / lessc. regards / otherwise\d. for / rather25. Instead of __A_____”Manhattan Maru” as ______ advised, you are now required to ship the goods of this order onthe steam er “Calchas”.a. s. s. /previously \b. by the Boat / youc. on Ship / usuallyd. Steamer / we wereII. Questions about concepts (选择题型)1. Agency(1) Why shall a seller appoint an agent in a foreign country to which the goods are to be exported?KEY: An important reason for appointing an agent in a foreign country to which the goods are to be exported is that the agent knows the local condition and the local market. He also knows what goods are best suited to his area and what prices the market will bear.2. Insurance(1) How is the insurance value calculated?KEY: The insurance value is calculated as：cost of goods + amount of freight + insurance premium + a percentage of profit on the sale of goods(2) As far as foreign trade is concerned, what risks are covered under an insurance policy?KEY: So far as foreign trade is concerned the following three risks are covered under an insurance policy, namely, FPA, WPA and All Risks.3. Payment(1) What is the advantage of payment by L/C?KEY: Letter of credit is a reliable and safe method of payment, facilitating trade with unknown buyers and giving protection to both sellers and buyers.(2) Under what circumstances shall a seller agree to payment by D/A?KEY: Payment by D/A is accepted only when the financial standing of the importer is sound or where a previous course of business has inspired the exported to believe that the importer will be good for payment.4. Quotation, Offer and Counter-offer(1) What is to be included in a satisfactory quotation?KEY: A satisfactory quotation should include the following:(1) An expression of thanks for the enquiry.(2) Details of prices, discounts and terms of payment.(3) A statement of clear indication of what the prices cover ().: freight and insurance, etc.)(4) An undertaking as to date of delivery or time of shipment.(5) The period for which the quotation is valid.5. Shipment(1) What are the characteristics of liners shipping?KEY: Characteristics of Liner Shipping :(1) The liner has regular line, ports, sailing schedule and relatively fixed freight.(2) It is suitable for cargoes of small quantity(3) Loading and unloading charges are included in the freight.(4) Liner shipping is irrespective of demurrage and dispatch money.(5) It provides good service and simple procedures.6. Packing(1) Why does packing need more care in export trade than in homeKEY: Because export goods usually have to go a long way to reach the destination and sometimes have to go through the ordeal of transport, such as the roughest journey. If export goods are not packed in stronger and tight containers, they will reach the buyer either damaged or part missing.III Terms♦合法持证人bona fide holder ♦标签价格tag prices♦物权票据title documents ♦(汇票等)期限tenor♦委托人principal♦进款proceeds ♦大路货FAQ (Fair Average Quality) ♦循环信用证revolving L/C♦打包贷款packing loan♦通风集装箱ventilated container♦海上费用Marine Charges♦会签countersign♦偷窃、提货不着险TPND (Theft, Pilferage & Non-delivery)♦租船合同charter party♦包干运费lump sum freight♦独家代理sole agent / exclusive agent ♦成本加运费价CFR♦标签价tag price♦时价prevailing prices ♦救助费用Salvage charges ♦有利可图的价格remunerative priceIV Sentence Translation: (英汉互译)1. 我们愿意担任你们现行出口商品的代理，因为我们拥有一个广阔的国内市场。