旅游英语综合教程最新版教学课件实战版Unit 4
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They must collect passports from the group before filling in registration forms. ________________________________________
Passage
1. formulate 2. eminent 3. hierarchy 4. ego 5. psychological 6. excursion 7. spa 8. pilgrimage
Maid
For stays of one night or more, the maid should be tipped $2 per night per person in a large hotel and $1 per night per person in a less expensive hotel.
Listening
Dialogue
1. keyboard 2. available 3. registration form 4. bellboy
New words and expressions
键盘 可获得的 住宿登记表 行李员
A. Listen to the dialogue and decide whether each of the following statements is true (T) or false (F).
New words and expressions
构想；规划；系统地阐述 杰出的；显赫的 阶层；等级制度 自我；利己主义
心理上的，心理学的 远足
矿泉；温泉浴场 朝圣之旅
Directions: Listen to the following passage for three times. The first time is for you
1. How many people are there in the tour group? And how long are they going to stay in the hotel? There are 27 people in the group. They are going to stay in the hotel _fo_r_3__n_ig_h_ts_.______________________________________________ 2. Is one more double room available in the hotel after the group arrives? Why or why not? No, there is no double room available in the hotel because it is peak _se_a_s_o_n__a_t _th_a_t_t_im__e_. _______________________________________
Lead-in
Unit Objectives
ຫໍສະໝຸດ Baidu
1 Understand what and how to check in at a
hotel as a tour guide.
2 Master the basic words and expressions
about different types of check-in.
to get a general idea of the passage. The second time is to fill in the blanks. The third time is to check your answers.
Types of Tourist
Abraham Maslow, an eminent psychologist, formulated a hierarchy, or listing, of human needs 1.__i_n__o_r_d__e_r_o__f_p__ri_o_r_i_t_y__. According to Maslow’s hierarchy of needs, there are five elements, such as basic, safety and security, social, ego and 2._s_e_l_f-_a__c_t_u_a_l_iz_a__t_io__n_ needs. He concluded that once a person’s basic psychological needs for food, air, water, safety and security were met, people could move towards the satisfaction of their deeper psychological needs. Tourism is seen 3._a__s_a__m__e__a_n_s__t_o__t_h_i_s_e__n_d_ and, as such, can be regarded 4.__m__o_r_e__a_s__a__w_a__n_t_t_h__a_n__a__n_e_e__d_ . There may be other ways of meeting people’s needs, but tourism seems one of the more attractive ways.
1. _T__ The tour guide has reserved 10 double rooms and 5 single
rooms for his group.
2. _F__ The hotel can arrange one more double room for the group. 3. _T__ The tour guide collects passports and helps fill in registration
Unit 4 Checking in at a Hotel
目录 CONTE NT
Lead-in 导入 Unit Objectives 单元目标 Background Knowledge 背景知识 Listening 听力 Speaking 口语 Overview of World Heritages 世界遗产概览
Dining Room Staff
Tips for dining room staff are exactly the same as they are in any other restaurant—15 to 18 percent except in the most elegant dining rooms where tips are 18 to 20 percent.
Doorman
Depending on the amount of luggage, tip $1 to $2 to the doorman who takes your bags and turns them over to a bellman (but if you are visiting and have no luggage, you naturally do not tip him for simply opening the door for you).
Bellman
Tip $1 for a bag that the bellman who carries or delivers to your room.
When the bellman does something special for you, such as make a purchase or bring something you have requested to your room, he should be tipped $2 to $3 for every service at the time it is provided.
3 Be familiar with some terms related to hotel
service.
Background Information
In many countries, hotel workers depend on tips to augment their usually small salaries. Therefore, consider it part of the cost of travel and be prepared with the tips you will need to hand out before you even get to your room.
If you are in your room when your cleaning and pressing is delivered, tip $1 for the delivery of one or two items, and more when several items are delivered.
Tip him again when you leave with your luggage as he takes it from the bellman and assists you in loading it in your car or into your taxi.
When the doorman obtains a taxi for you, tip him $1 to $3 (the higher amount if he must stand in the rain for a period of time to get it).
Give the maid her tip in person, if she can be found. If not, put it in a sealed envelope marked “chambermaid”.
Valet
Valet services are added to your bill, so there is no need to tip for pressing or cleaning when items are left in your room.
3. How does the tour guide manage to solve the problem? _T_h_e_t_o_u_r _g_u_id_e__a_sk_s__th_e__c_le_r_k_t_o_c_h_e_c_k_f_o_r _p_o_s_s_ib_le__s_o_lu_t_io_n_s_._______
4. What’s the final solution? Finally the tour guide takes two single rooms after getting agreement from the group. _______________________________________ 5. What must tour guides do before they fill in registration forms?
There are three main reasons why people choose to visit specific destination: 5.__l_e_i_s_u_r_e___ , business, and other reasons. Leisure tourism includes holidays and short excursions. Business tourism is any form of travel 6._u_n_d__e_r_t_a_k_e__n_ as part of the tourist’s work, for example to attend a conference, sales meeting, site inspection visit and so on. Other forms of tourism take in visitors to health resorts, spas, educational visits, religious pilgrimages and visits to 7._f_r_i_e_n_d__s_a__n_d__r_e_l_a_t_iv__e_s_ .
forms.
4. _F__ Because it is peak season, the tour guide will help with all the
luggage of his group.
5. _T__ The rooms are on the sixth floor.
B. Listen to the dialogue again and answer the questions.
Passage
1. formulate 2. eminent 3. hierarchy 4. ego 5. psychological 6. excursion 7. spa 8. pilgrimage
Maid
For stays of one night or more, the maid should be tipped $2 per night per person in a large hotel and $1 per night per person in a less expensive hotel.
Listening
Dialogue
1. keyboard 2. available 3. registration form 4. bellboy
New words and expressions
键盘 可获得的 住宿登记表 行李员
A. Listen to the dialogue and decide whether each of the following statements is true (T) or false (F).
New words and expressions
构想；规划；系统地阐述 杰出的；显赫的 阶层；等级制度 自我；利己主义
心理上的，心理学的 远足
矿泉；温泉浴场 朝圣之旅
Directions: Listen to the following passage for three times. The first time is for you
1. How many people are there in the tour group? And how long are they going to stay in the hotel? There are 27 people in the group. They are going to stay in the hotel _fo_r_3__n_ig_h_ts_.______________________________________________ 2. Is one more double room available in the hotel after the group arrives? Why or why not? No, there is no double room available in the hotel because it is peak _se_a_s_o_n__a_t _th_a_t_t_im__e_. _______________________________________
Lead-in
Unit Objectives
ຫໍສະໝຸດ Baidu
1 Understand what and how to check in at a
hotel as a tour guide.
2 Master the basic words and expressions
about different types of check-in.
to get a general idea of the passage. The second time is to fill in the blanks. The third time is to check your answers.
Types of Tourist
Abraham Maslow, an eminent psychologist, formulated a hierarchy, or listing, of human needs 1.__i_n__o_r_d__e_r_o__f_p__ri_o_r_i_t_y__. According to Maslow’s hierarchy of needs, there are five elements, such as basic, safety and security, social, ego and 2._s_e_l_f-_a__c_t_u_a_l_iz_a__t_io__n_ needs. He concluded that once a person’s basic psychological needs for food, air, water, safety and security were met, people could move towards the satisfaction of their deeper psychological needs. Tourism is seen 3._a__s_a__m__e__a_n_s__t_o__t_h_i_s_e__n_d_ and, as such, can be regarded 4.__m__o_r_e__a_s__a__w_a__n_t_t_h__a_n__a__n_e_e__d_ . There may be other ways of meeting people’s needs, but tourism seems one of the more attractive ways.
1. _T__ The tour guide has reserved 10 double rooms and 5 single
rooms for his group.
2. _F__ The hotel can arrange one more double room for the group. 3. _T__ The tour guide collects passports and helps fill in registration
Unit 4 Checking in at a Hotel
目录 CONTE NT
Lead-in 导入 Unit Objectives 单元目标 Background Knowledge 背景知识 Listening 听力 Speaking 口语 Overview of World Heritages 世界遗产概览
Dining Room Staff
Tips for dining room staff are exactly the same as they are in any other restaurant—15 to 18 percent except in the most elegant dining rooms where tips are 18 to 20 percent.
Doorman
Depending on the amount of luggage, tip $1 to $2 to the doorman who takes your bags and turns them over to a bellman (but if you are visiting and have no luggage, you naturally do not tip him for simply opening the door for you).
Bellman
Tip $1 for a bag that the bellman who carries or delivers to your room.
When the bellman does something special for you, such as make a purchase or bring something you have requested to your room, he should be tipped $2 to $3 for every service at the time it is provided.
3 Be familiar with some terms related to hotel
service.
Background Information
In many countries, hotel workers depend on tips to augment their usually small salaries. Therefore, consider it part of the cost of travel and be prepared with the tips you will need to hand out before you even get to your room.
If you are in your room when your cleaning and pressing is delivered, tip $1 for the delivery of one or two items, and more when several items are delivered.
Tip him again when you leave with your luggage as he takes it from the bellman and assists you in loading it in your car or into your taxi.
When the doorman obtains a taxi for you, tip him $1 to $3 (the higher amount if he must stand in the rain for a period of time to get it).
Give the maid her tip in person, if she can be found. If not, put it in a sealed envelope marked “chambermaid”.
Valet
Valet services are added to your bill, so there is no need to tip for pressing or cleaning when items are left in your room.
3. How does the tour guide manage to solve the problem? _T_h_e_t_o_u_r _g_u_id_e__a_sk_s__th_e__c_le_r_k_t_o_c_h_e_c_k_f_o_r _p_o_s_s_ib_le__s_o_lu_t_io_n_s_._______
4. What’s the final solution? Finally the tour guide takes two single rooms after getting agreement from the group. _______________________________________ 5. What must tour guides do before they fill in registration forms?
There are three main reasons why people choose to visit specific destination: 5.__l_e_i_s_u_r_e___ , business, and other reasons. Leisure tourism includes holidays and short excursions. Business tourism is any form of travel 6._u_n_d__e_r_t_a_k_e__n_ as part of the tourist’s work, for example to attend a conference, sales meeting, site inspection visit and so on. Other forms of tourism take in visitors to health resorts, spas, educational visits, religious pilgrimages and visits to 7._f_r_i_e_n_d__s_a__n_d__r_e_l_a_t_iv__e_s_ .
forms.
4. _F__ Because it is peak season, the tour guide will help with all the
luggage of his group.
5. _T__ The rooms are on the sixth floor.
B. Listen to the dialogue again and answer the questions.