餐厅服务英语-结账

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英语口语:如何表达各种结账

英语口语:如何表达各种结账

餐后结账一.重点词汇1.Check 账单;支票2.Bill 账单3.Cash 现金4.Card (刷)银行卡5.Change 零钱二.实用主题句1.Check, please.请结账。

2.Waiter, could we please have the check? Thank you.服务员,结账?谢谢。

3.I'll pay the bill.我来买单。

6.Cash only.只收现金。

4.Whenever you're ready.买单喊我。

7.Keep the change.别找钱了5.Allow me. How much do we tip?请让我来。

小费要给多少呀?三.内容精讲1. Check, please. 请结账。

在所有请求结账的句子里,这句话是在美国最简单明了的一句,适合比较休闲的场合同时又不失礼貌。

【Check】在这是名词,而非“检查”动词。

Check是【cheque】的美式写法,原意为“支票”,美国不仅拼法不一样,口语上还多了“结账”的意思,成为了买单时的常见说法。

在其他国家,(英式英语)cheque 依然是单指“支票”,而账单则会更常用【bill】表示。

然而,bill在美国单独拿出来是“钞票”的意思。

因此,check和bill虽然同样都可以指结账,也可以在不同语境下有其他意思。

更多表达:Excuse me. Bill, please. 不好意思,请结账。

The bill, please. 请结账。

发音: Check失爆,结尾的/k/不发音。

2. Waiter, could we please have the check? Thank you. 服务员,结账?谢谢。

1) Waiter,...2) Could we get/have the check/bill?这整句话是上一个主题句(Check, please.)的完整正式版。

从呼唤服务员开始:Waiter是服务员的意思,严格来说是“男服务员”,而“女服务员”是【Waitress】。

餐饮服务业英语口语大全

餐饮服务业英语口语大全

餐饮服务业英语口语大全—餐厅常用语点菜,看菜单,吃完,结账1.What kind of food do you prefer?你喜欢哪一种菜?2.Do you like Chinese food?你喜欢中国菜吗?3.What kind of food do you like,Chinese or American?你喜欢吃什么菜,中式的还是美式的?4.Would you tell me where the Chinese restaurant is ?请你告诉我中国餐馆在哪里?5.Do you know where I can get a quick snack?你知道哪里有快餐可吃?6.What would you have for dinner?你要吃什么?7.What would you like to order?你要点些什么菜?8.Have you ordered yet?你点过菜了吗?9.No,not yet,I am waiting for a friend.I will order later. 还没有,我在等一位朋友,稍后再点。

10.What would you recommend?请你推荐一些好菜好吗?11.What's your today’s special?今天的特色菜是什么?12.I would like to have something simple. 我想吃些简单的东西。

13.What will you have for dessert?你喜欢吃点什么点心?14.We are in a hurry. 我们要赶时间。

15.Please rush your orders. 我们点的菜请快送来。

16.The beefsteak is very good today. 今天的牛排很不错。

17.I will take the beefsteak. 我就要份牛排。

18.How would you like to have beefsteak,well-done or rare?你喜欢的牛排是熟一些还是生的?19.I would like my beefsteak well done. 我要熟一点儿的牛排。

关于结账的英语对话

关于结账的英语对话

关于结账的英语对话西餐厅结账时,你是否有用过英语来与服务员对话呢?觉得如何?下面是店铺给大家带来结账英语对话,供大家参阅!结账英语对话1A:May I have the bill, please?A:请给我结账好吗?B:Here is it.B:这是账单。

A:How much altogether?A:总共多少钱?B:The total amount is $ 185.00.B:共计185美元。

A:Does it include the charge for drinks? A:包括了酒水费用吗?B:Yes.B:包括了。

A:Here is $200.00, keep the change, please. A:这是200美元,不用找钱。

B:Thanks.B:谢谢。

结账英语对话2A:Delicious! The restaurant is fantastic. Thank you very much. A:真好吃!这家餐馆很不错。

非常感谢。

B:My pleasure.(T o the waiter) Bill, please.B:这是我的荣幸。

(对服务生)买单。

C:Yes, sir.C:是的,先生。

B:Do you accept credit cards?B:这里接受信用卡付账吗?C:Sorry, we only accept cash. That is 102 Yuan in all. C:对不起,这里只接受现金。

共102元。

B:Here you are.B:给你。

结账英语对话3Cashier: The total is 850 yuan . How would you like to pay ? 总共是850元。

你想怎么付款呢?Customer: By credit card .我用信用卡。

Cashier: We take Visa and Master card .我们收维萨卡和万事达卡。

Customer:Do you take American Express?你们收美国运通卡吗?Cashier: No, We don’t .不,我们不收。

餐厅服务常用英语

餐厅服务常用英语
✓ This is our menu.( Please have a look at our menu frist.)
Thanks. Let me see.
为客人点 菜
✓ Excuse me Sir/Madam, may I have your order now?
Yes. Could you recommend us something ?
Yes. I take Spicy Fried Chicken.
为客人点菜
Anything else?
✓ Fried Yellow Croaker炸黄花鱼 in Squirrel Shape looks like a squirrel松鼠. It tastes sweet and sour, and it is crispy outside and tender inside.
Thanks.
▪ 为客人结账(付现金、需找零)
Excuse me, waitress.
✓Can I help you?/what can I do for you?
I will pay the bill.
✓Sir ,this is your bill. How would you like to pay
OK, please.
为客人上菜 ✓Sorry to keep you waiting .This dish is…
Thanks.
✓Sir (Madam) .Here are all you ordered. Please enjoy.
为客人餐间服务 ✓ How do you like the food?
✓ We will arrange for you .What would you prefer, somking or non-smoking area?

酒店英语知识点总结

酒店英语知识点总结

酒店英语知识点总结1. 预订和入住- 预订房间:make a reservation/book a room- 确认预订:confirm the reservation- 入住登记:check in- 退房:check out- 订房确认单:booking confirmation- 订金:deposit- 房卡:room key- 赠送的服务:complimentary services- 免费WiFi:free Wifi- 预付款:pre-payment- 房型选择:room selection2. 服务设施- 酒店大堂:hotel lobby- 行李服务:luggage service- 24小时前台服务:24-hour front desk service- 自助餐厅:buffet restaurant- 酒吧:bar- 中餐厅:Chinese restaurant- 游泳池:swimming pool- 按摩服务:massage service- 健身房:fitness center- 会议室:conference room- 商务中心:business center- 免费停车:free parking- 室外花园:outdoor garden- 游乐场:playground3.客房设施- 标准房间:standard room- 套房:suite- 单人间:single room- 双人间:double room- 电视:television- 免费饮料:complimentary drinks- 迷你吧:mini bar- 室内取暖/空调:room heating/air conditioning- 私人浴室:private bathroom- 免费洗漱用品:complimentary toiletries- 24小时客房服务:24-hour room service- 免费报纸:free newspaper- 公共电脑/打印服务:public computer/printing service - 浴袍和拖鞋:bathrobe and slippers4.用餐- 房间送餐:room service- 自助早餐:buffet breakfast- 午餐:lunch- 晚餐:dinner- 点菜:à la carte- 自助餐:buffet- 酒水:beverages- 特色菜肴:signature dishes- 饮食偏好:dietary preferences- 预订餐厅:book a table5.支付和结算- 结账:settle the bill- 支付方式:payment method- 现金支付:cash payment- 信用卡支付:credit card payment- 预付/押金:pre-pay/deposit- 发票:invoice- 账单:bill- 结算方式:settlement method- 优惠活动:promotion6.沟通与投诉- 表达需求:communicate needs- 投诉服务不满:complain about unsatisfactory service - 申请更换房间:request for a room change- 解决问题:resolve issues- 语言沟通:language communication- 翻译服务:translation service- 客户关怀:customer care- 满意度调查:satisfaction survey7.礼仪与礼貌- 接待礼仪:reception etiquette- 礼貌用语:polite phrases- 尊重个人隐私:respect personal privacy- 解决纠纷:resolve disputes- 提供帮助:offer assistance- 眼神交流:eye contact- 礼貌态度:polite attitude- 礼貌行为:polite behavior以上是酒店英语知识点的总结,希望对您有所帮助。

餐饮服务行业英语日常对话和翻译

餐饮服务行业英语日常对话和翻译

餐饮服务行业英语日常对话和翻译1. 顾客点餐Customer: Hi, I’d like to order something to eat. Waiter: Sure, what would you like to have today? Customer: Can I have a hamburger with fries, please? Waiter: Of course. Would youlike cheese on your burger? Customer: Yes, please. And a glassof water, too.2. 确认订单Waiter: So, that’s a hamburger with cheese, fries, and a glass of water. Is that correct? Customer: Yes, that’s right.3. 送餐Waiter: Here is your order, enjoy your meal! Customer: Thank you.4. 结账Customer: Excuse me, I’d like to pay for the meal. Waiter: Sure, here is your bill. How would you like to pay? Customer:I’ll pay by credit card, please.5. 结束用餐Waiter: Thank you for dining with us. Have a great day! Customer: You’re welcome. Goodbye!英语对话翻译1.顾客点餐客户:你好,我想点一些东西吃。

服务员:好的,您今天想要点什么?客户:我可以要一个汉堡配薯条吗?服务员:当然可以。

您的汉堡要加奶酪吗?客户:要的,还有一杯水。

结帐常用英语口语对话CheckingOut

结帐常用英语口语对话CheckingOut

不管是吃饭还是住酒店,我们都要check out也就是结账和退房。

我们特别整理了⼀些关于结账的英语⼝语对话!1.I'd like to pay my bill now.我想现在结账。

2.Your name and room number,please?请问您的姓名和房间号码?3.Have you used any hotel services this morning?请问您今天早晨是否⽤过旅馆内的服务设施?4.Four nights at 90 US dollors each, and here are the meals that you had at the hotel.That makes a total of 665 US dollars.4个晚上,每晚90美元,加上膳⾷费,总共是660美元。

4.Can I pay by credit card?我可以⽤信⽤卡⽀付吗?5.Please sign your name here.请您在这⾥签名。

6. Excuse me. We're leaving today.I'd like to pay our bills now.劳驾。

我们今天要离去了。

我希望现在就把账结清。

7.By the way,I'd like to tell you that the check-out time is 12∶00 noon,sir.先⽣,顺便告诉您,结账后离开旅馆时间是12点。

8. How about the charge for the days you shared the room with your friend?这⼏天您的朋友与您同住费⽤怎么办呢?9.Please add to my account.请记在我的账⾥。

10.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先⽣,今天早晨您是否⽤过旅馆服务设施,或在旅馆餐厅⽤过早餐?11.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚⽤过早餐,但是我们没有使⽤过任何服务设施。

西餐厅常用英语单词有哪些呢

西餐厅常用英语单词有哪些呢

西餐厅常用英语单词有哪些呢
在西餐厅就餐时,了解一些常用的英语单词可以帮助我们更好地理解菜单、向服务生提出要求并与他人交流。

以下是西餐厅中常见的一些英语单词以及它们的意思。

1.Appetizer–餐前小吃或开胃菜。

2.Main course–主菜或正餐。

3.Dessert–甜点,通常是餐后的甜食。

4.Menu–菜单,列有所有供选择的食物和饮料。

5.Reservation–预订座位或预约用餐时间。

6.Waiter/Waitress–男服务生或女服务生。

7.Tip–小费,对服务生的额外费用。

8.Specials–特色菜或特别推荐菜品。

9.Chef–厨师。

10.Check/Bill–结账单。

11.Table setting–餐桌摆设,指刀叉、餐具等的摆放
位置。

12.Cuisine–烹饪风格或菜系。

13.Alcohol/Non-alcoholic beverages–酒精/非酒精
饮料。

14.Reservation–预订,提前安排用餐时间和座位。

15.Sommerlier–侍酒师,懂酒的专家。

以上是一些在西餐厅中常见的英语单词,掌握这些单词能让我们在用餐时更加得心应手。

希望这份清单能帮助你在西餐厅用餐时更加自信、愉快!。

餐饮服务英语一

餐饮服务英语一
结算与支付
如何介绍菜品的价格、结账方式,以及如何处理 顾客的投诉与建议。
餐厅服务用语
礼貌用语
如何使用文明、礼貌的语言与 顾客沟通,为顾客提供优质的
服务。
上菜与分餐
如何正确地为顾客上菜、分餐, 并介绍菜品的名称和特点。
酒水服务
如何为顾客推荐和介绍酒水,以及 如何为顾客提供优质的酒水服务。
餐厅员工情景对话
询问与应答
Can I help you find a table?
May I recommend our special?
Are you ready to order?
02
餐厅服务用语
点餐服务
欢迎语
菜品介绍
询问需求
点餐确认
订单确认
Welcome to our restaurant. May I help you?
餐饮服务英语一
xx年xx月xx日
目 录
• 餐厅日常用语 • 餐厅服务用语 • 餐厅员工英语培训
01
餐厅日常用语
欢迎语
1
Welcome to our restaurant.
2
It’s nice to have you here.
3
We’re happy to serve you.
感谢与道歉语
Thank you for your choice. Your satisfaction is our goal. I’m sorry for any inconvenience.
接待顾客
01
如何正确地接待顾客,询问顾客的需求,为顾客提供优质的服
务。
应对突发状况
02
如何应对突发状况,如突然停电、顾客投诉等,以及如何确保

实用餐馆英语口语

实用餐馆英语口语

实用餐馆英语口语在餐馆用餐时,掌握一些基本的英语口语表达能让您的用餐体验更加顺畅。

以下是一些实用的餐馆英语口语,帮助您更好地与服务员沟通。

1. 打招呼与点餐服务员:Good evening, would you like to see the menu?顾客:Yes, please.服务员:Here you are. Do you have any specific requests?顾客:No, I'll have the chicken curry, please.服务员:Sure, would you like to start with some soup?顾客:Yes, the tomato basil soup, please.2. 询问菜品详情服务员:Would you like to know more about the specials?顾客:Yes, what's in the fish and chips?服务员:It comes with cod fillet and French fries. Do you want to order it?顾客:Yes, please.3. 点饮料与甜点服务员:What would you like to drink?顾客:A glass of lemonade, please.服务员:Would you like to have any dessert?顾客:Yes, the chocolate lava cake, please.4. 询问餐厅服务与设施服务员:Is there anything else you need?顾客:Could I have a toothpick, please?服务员:Of course, we also have restrooms available if you need to freshen up.顾客:That's great, thanks.5. 结账与离开服务员:The total comes to $30. How would you like to pay?顾客:I'll pay by card.服务员:Here is your receipt. Thank you for dining with us.顾客:Thank you, good night.以上是一些常见的餐馆英语口语表达,希望能对您有所帮助。

餐厅常用的结账方式

餐厅常用的结账方式

餐厅常用的结账方式一:现金结账(cash)1.当客人用餐完毕后,示意结账时,服务人员应到吧台拿帐单(账单提前打印)并核对帐单,用结账夹递给客人。

注意事项:(1)不要主动大声的报帐单金额(2)宾客付款后,应礼貌的致谢,当面点清数量,注意辨别真伪并询问一下客人是否需要开发票,用收银夹将帐单及现金送回吧台,然后把找回的零钱及发票用结账夹送交客人,并当面点清。

(3)再次致谢二:信用卡(credit card)1.同现金将帐一样2.确认客人的信用卡是本店接纳的,检查持卡人姓名、信用卡有效期,询问持卡人是否需要出示本人身份证,并向客人致谢。

3.将信用卡、身份证及账单送交吧台,确认无误后,刷卡办理结帐手续。

4.请宾客确认帐单金额,并在信用卡使用凭据上签名。

5.服务人员核对宾客签名是否与原卡背后签名相同,将信用卡凭据中的顾客副本、信用卡、身份证件交还宾客,正本有收银员保管三:签单(sign bill)1.同上2.确认是有效签字人后,请客人在账单上填房间号及正楷签名(签名要写办理入住登记时的名字)或协议单位和姓名(挂单位需客人留手机号)。

3.将帐单送到收银处进行核对,检查无误后,请客人放心离开,再次致谢。

四:刷卡(slot card)帐单拿给客人确认询问客人的银行卡是否需要密码刷卡机上输入金额如果需要密码,把移动刷卡机拿到客人桌边,然客人输入密码打出单据,让客人签字底联留给客人五.餐劵(Meal coupons)1.拿到餐卷后确认日期,时间,2.确认是否在有效日期内3.交给收银,并告诉收银台号结账前准备:1.询问客人有没有要添加的东西,若要添加东西先下单。

2.检查所有菜品和酒水是否上齐,若没上齐询问是否需要退掉。

3.仔细核单有没有未下单东西,若有及时补单4.需要分单的客人单据是否分开5.跟客人核单:打账单然客人过目,客人没有疑义,再让客人买单。

西餐厅常用英语口语

西餐厅常用英语口语

西餐厅常用英语口语1. 问候与接待1.1 问候顾客•Welcome! How may I assist you?•Good evening! Table for how many?•Hello! Do you have a reservation?1.2 座位安排•This way, please. Your table is ready.•Right this way. Let me show you to your table.•Here is your table. Enjoy your meal.2. 点菜与服务2.1 建议和推荐•Our special tonight is grilled salmon with lemon butter sauce. It’s very popular.•The chef recommends our signature steak. It’s perfectly cooked to your preference.•May I suggest our homemade pasta? It’s a customer favorite.2.2 询问食物偏好和饮品选择•Are you in the mood for seafood or something vegetarian?•How would you like your steak cooked? Rare, medium-rare, medium, or well-done?•Can I get you anything to drink? We have a selection of wines, cocktails, and non-alcoholic beverages.2.3 提供额外服务和修正订单•Would you like any side dishes with your main course?•If you have any dietary restrictions or allergies, please let me know and we can customize your order accordingly.•Oops! I apologize for the mistake. I will fix that right away.3. 用餐中的沟通3.1 了解用餐体验•How is everything? Is everything to your satisfaction?•Can I get you anything else? Another drink or dessert, perhaps?•Is the temperature of the food okay? Do you need any adjustments?3.2 回答顾客问题•What type of dressing do you recommend for the salad?•Is the soup made with any dairy products?•What is today’s soup of the day?3.3 道别与付款•Thank you for dining with us. I hope you enjoyed your meal.•Have a great evening! We look forward to serving you again.•How would you like to pay? Cash or card?4. 抱怨与处理4.1 接受顾客投诉•I’m sorry you had a negative experience. Let me make it right for you.•I apologize for the inconvenience. We will do our best to fix the issue.•Thank you for bringing this to our attention. We appreciate your feedback.4.2 解决问题和提供解决方案•Would you like a replacement dish or a refund?•May I offer you a complimentary dessert or a discount on your bill?•Please allow me to make it up to you. How about a complimentary appetizer?5. 常用口语常用词汇•Appetizer - 开胃菜•Entree - 主菜•Dessert - 甜点•Bill - 账单•Tip - 小费•Reservation - 预订•Menu - 菜单•Special - 特色菜•Refill - 续杯•Check - 结账以上是在西餐厅用餐过程中常用的英语口语表达。

餐厅基本服务英语单词

餐厅基本服务英语单词

餐厅基本服务英语单词1. 问候客人 (Greetings)•Hello/Hi:你好/嗨•Good morning/afternoon/evening:早上/下午/晚上好•Welcome:欢迎光临•How are you today?:今天你好吗?•May I help you?:需要我帮忙吗?2. 点菜 (Ordering)•Can I take your order?:可以帮您点菜吗?•What would you like to have?:您想要点什么?•Do you have any specials?:有什么特色推荐吗?•I recommend the [dish name]:我推荐[菜名]•Could you please give me some time to decide?:请给我一些时间来决定3. 食物名称 (Food items)•Appetizers:开胃菜•Soup:汤•Salad:沙拉•Main course:主菜•Seafood:海鲜•Vegetarian:素食•Dessert:甜点•Beverages:饮料4. 菜单相关 (Menu related)•What do you have on the menu?:菜单上有什么?•Could you please bring me the menu?:麻烦给我看看菜单•Is there a vegetarian menu?:有素食菜单吗?•What’s the chef’s recommendation?:厨师推荐菜有哪些?5. 食物口味 (Food flavors)•Spicy:辣的•Sweet:甜的•Sour:酸的•Salty:咸的•Bitter:苦的6. 点菜方式 (Ordering preferences)•Rare:半生的•Medium-rare:五分熟的•Medium:适中的•Well-done:全熟的•To-go:打包7. 服务质量 (Service quality)•Excellent:优秀的•Good:好的•Average:一般的•Poor:差的•Slow:慢的8. 账单和支付 (Bill and payment)•May I have the check, please?:可以给我结账单吗?•Can I pay by credit card?:可以用信用卡支付吗?•How much is the bill?:账单多少钱?•Keep the change:不用找零9. 感谢顾客 (Thanking the customer)•Thank you for dining with us!:感谢您光临!•Have a great day!:祝您愉快!以上是关于餐厅基本服务的常用英语单词和短语。

西餐厅英语用语有哪些呢

西餐厅英语用语有哪些呢

西餐厅英语用语有哪些呢西餐厅自诞生以来便受到人们的喜爱,不仅因为它们的精致美味,还因为它们带来的一种独特的用餐体验。

在西餐厅用餐时,除了品尝美食外,与服务员交流也是一种重要的体验。

了解一些西餐厅中常用的英语用语可以帮助顾客更好地与服务员交流,下面就为大家介绍一些常见的西餐厅英语用语。

已点菜品(Ordered Dishes)1.Appetizer(前菜)–Could we have some bread while we look at the menu?–We’d like to start with the Caesar salad, please.2.Main course(主菜)–I’ll have the steak, medium rare.–Is it possible to have the pasta without cheese?3.Side dish(配菜)–I’d like a side of fries with that.–Could we also have a side of vegetables?用餐时(During the Meal)1.Table Etiquette(餐桌礼仪)–Excuse me, could we have some more water, please?–May I have a napkin, please?2.Special Requests(特殊要求)–Can I have the dressing on the side?–Could you make sure there are no nuts in the dish?pliments to the Chef(对厨师的称赞)–This dish is delicious, please let the chef know.–The dessert is amazing, thank you to the chef.结账时(When Paying the Bill)1.Requesting the Bill(要求账单)–Can we have the check, please?–Excuse me, could you bring us the bill?2.Paying the Bill(结账)–We’d like to split the bill, please.–Here is my card for payment.在西餐厅用餐不仅可以享受美食,还可以练习英语,与服务员用英语交流也是一种愉快的体验。

餐厅英语作文

餐厅英语作文

餐厅英语作文介绍餐厅餐厅是人们用餐、聚会的场所,它们提供各种美食和饮料,让顾客享受美味的同时也感受到舒适的环境。

在餐厅里,人们可以品尝到各种不同国家和地区的美食,体验各种文化的独特味道。

餐厅服务用语在餐厅里,服务员和顾客之间的交流是非常重要的。

以下是一些常用的餐厅英语用语:1.点菜:–May I take your order?(我可以帮您点菜吗?)–What would you like to eat/drink?(您想吃/喝点什么?)–Can I get you anything to drink?(需要来点喝的吗?)2.询问需求:–Is there anything you are allergic to?(您对什么过敏吗?)–Do you have any dietary restrictions?(您有饮食限制吗?)–Are you ready to order?(您准备好点菜了吗?)3.确认订单:–So, to confirm, you would like the steak with a side of fries, correct?(所以,确认一下,您想要牛排配薯条,对吗?)–Just to clarify, you want the pasta with marinara sauce, right?(为了澄清一下,您想要意面配番茄酱,对吗?)–Let me repeat your order to make sure I got it right.(让我重复一下您的订单,确保我没记错。

)4.服务质量:–Is everything to your satisfaction?(一切都满意吗?)–How is the taste of the food?(食物的味道如何?)–Can I get you anything else?(还需要什么吗?)5.结账:–Are you ready for the bill?(您准备好结账了吗?)–Here is your bill.(这是您的账单。

(完整版)餐厅常用英语口语100句

(完整版)餐厅常用英语口语100句

(完整版)餐厅常用英语口语100句- 您好!请问您预订了吗?(Hello! Do you have a reservation?)- 请问您想要用餐的人数是多少?(How many people are dining with you?)2. 点菜 (Ordering)- 请给我们一些时间看看菜单。

(Please give us some time to look at the menu.)- 我们要点的第一道菜是... (The first dish we would like to order is...)- 我想试试你们的特色菜。

(I would like to try your specialty dish.) - 请给我们来一份这道菜。

(Please bring us a portion of this dish.)3. 服务与需求 (Service and Requests)- 我们需要一些餐巾纸。

(We need some napkins.)- 请问这道菜辣吗?(Is this dish spicy?)- 我们需要一些餐具。

(We need some cutlery.)- 等待时间有点长,请加快速度。

(The wait is a bit long, please speed up.)- 请给我们上一些饮料。

(Please bring us some drinks.)- 这道菜的口味不太符合我的期望。

(This dish doesn't meet my expectations in terms of taste.)- 服务员,我们等了太久了。

(Waiter, we have been waiting for too long.)- 这份菜单上的价格和实际不符。

(The prices on this menu don't match the actual prices.)- 这道菜上有个异物。

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Paying the Bill 结账ConversationA .Signing the billGuest: Waiter, bill, please.Waiter: Certainly, sir. Just a moment, please. Here is your bill, sir. The total is 686 Yuan RMB.G: Well, what’s this for?W: This charge is for one Gordon Dry, s ir. But I didn’t order Gordon Dry, sir.G: But I didn’t order Gordom Dry.W: I’m sorry, sir. Just a moment, please. I’ll check it for you, sir.G: All right. I don’t mind waiting.W: I’m terribly sorry, sir. There is a mistake on the bill .I’ve cor rected it . The total should be 582 Yuan RMB. Would you please check it ,sir?G: You should have been more careful.W: Yes, sir. Please do accept my apology. Would you like to sigh your bill now?G: All right.W: What’s your room number?G: 1218W: Thank you, sir. I hope you enjoyed your dinner.B.Payment in foreign currencyBarman: How about another drink, sir?Guest: No, thanks .I’m just leaving .My bill, please.B: Your bill, sir. The total is 88 Yuan RMB.G: What! 88 Yuan for a drink?B: I’m sorry, sir. That’s our minimum charge: Two drinks at 40 Yuan each, plus 10% service charge.G: Why didn’t you tell me? Had I known it, I wouldn’t have come.B: I’m awfully sorry, sir. There’s a sign at the door this tentcard on the counter. Since you are to pay for it, you might as well stay and enjoy the other half, sir. The orchestra is giving a wonderful performance.G: OK. I’ll stay a bit longer. But I haven’t got any RMB. May I pay in foreign currency?B: What kind of currency have you got?G: US dollar.B: Yes, you can. Let me see what the exchange rate for today is .today’s exchange rate is 8.08 yuan RMB for one US dollar. So it comes to 10.9 dollars.G: Here’s 12 dollars. Please keep the Changes.B: Thank you, sir. But we are not allowed to accept tips. It’s our hotel policy. Enjoy your drink.C. Paying by credit card.Barman: Would you like anything else, sir?Guest: No, thanks. Can I have the check?B: Yes, sir. Here is your bill.G: How much?B: Your bill totals 165yuan RMB, sir.G: What’s the 165 Yuan RMB for?B: 150 Yuan for three drinks plus 10%service change.G: Why is the drink so expensive?B: I’m sorry ,sir. But we have to pay high taxes on imported drink.G: I see. Thank you for your help. Then how much is that in US dollars?B: Just a moment , sir. Today’s exchange rate is 8.08 yuan RMB for one US dollar. So it coems to 20.42 US dollars.G: Do you honour American credit cards?B: Yes, sir. What kind of card will you use?G: VISA card.B: That’ll be fine. May I take an imprint of your card, please?G:OK, That’s it.B: Thank you, sir. Have a nice evening.Useful Expressions1. Your check, madam. 您的账单,小姐。

2. Please sign here, miss. 请在这里签名,小姐。

3. Plesae wait a moment while I correct the bill. 请稍等,我去把账单改过来。

4. I’m sorry but we are not allowed to accept personal checks. 很抱歉,我们不能接受个人支票。

5. I’ll need your signature and room number. 我需要您的签名和您的房号.6. Could you write down your name and room number? 请您写下您的名字和房号好吗?7. The exchange rate today is xx for xxx RMB. 今天的兑换率是……兑换……人民币。

8. Please show me your passport (or I.D. card). 请出示您的护照(身份证)。

9. Here’s your change and receipt. 这是您的找钱和发票。

10. The minimum charge for 300 people banquet is 27000Yuan, excluding drinks. 300人宴供求矛盾最低收费是27000元,饮料除外。

11. There are several ways of paying for the drinks. 饮料费的收付方法有几种。

12. Please feel free to contact us if you have any questions or requests. 如果有什么事情或要求,请即与我人联系,不必客气。

Note客人询问账单某项费用时常用:What’s this for?This 指charge(费用),所以可以问what’s the charge for?会话参考译文A.签单客人:服务员,请结账。

服务员:好的,先生。

请稍等。

这是您的账单,先生。

总共686元人民币。

客:哦,这是什么费用?员:这是一杯哥顿杜松子酒的费用,先生。

客:可是我没有要过哥顿杜松子酒。

员:对不起,先生,请稍等。

我去核对一下,先生。

客:好吧,我不在乎等。

员:太对不起,先生。

账单上出了一点错。

我已经改过来了。

总共应该是582元人民币。

请您核对一下好吗,先生?客:你本来就应该仔细一点的。

员:是的,先生。

请接受我的道歉。

现在请签账单好吗?客:行啊!员:请问您的房号?客:1218。

员:先生,谢谢您。

祝您晚上吃得高兴。

B.用外币付款酒吧服务员:再来一杯怎么样,先生?客人:不谢谢。

我要走了。

请结账。

员:您的账单,先生。

总共88元人民币。

客:什么!一杯饮料要88元人民币?员:对不起,先生。

这是我们这里的最低消费标准:每杯40元人民币,两杯10%服务费。

客:你为什么不告诉我?我要早知道就不来了。

员:太对起了。

先生。

问口有说明,柜台上也放了这个标志卡既然您要付钱的,您还是留下来,品尝另一杯饮料吧!先生。

乐队将有精彩表演。

客:好吧。

我再坐一会儿。

但我没有人民币,可以用外币支付吗?员:请问您有哪一种外币?客:美元。

员:可以用美元支付。

让我来看一下今天的美元兑换率。

今天的兑换牌价是8.08元人民币兑换1美元,那么就是10.9美元。

客:这是12美元。

不用找零了。

员:先生,谢谢,但我们饭店有规定,不收小费。

祝您喝得开心。

C.用信用卡支付酒吧服务员:您还要什么码,先生?客人:不用了,谢谢。

能给我结账吗?员:好的,先生。

这是您的账单。

客:多少钱?员:您的账单总数是165元人民币,先生。

客:这165元是什么费用?员:150元是三杯饮料另加10%服务费。

客:为什么饮料这么贵?员:很抱歉,先生。

我们必须为进口饮料支付高额税率。

客:我明白了。

谢谢您的帮助。

那么付美元得多少钱?员:请稍等,先生。

今天的兑换牌价是8.08无人民币兑1美元。

那么就是20.42美元。

客:你们接受美国的信用卡吗?员:是的,先生。

您用哪一种信用卡?客:VISA 信用卡。

员:行。

我可以刷一下您的信用卡吗?客:可以,给你。

员:谢谢,先生。

祝您今晚愉快。

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