英语培训讲义

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英语培训、演讲讲义

Step1:选择演讲的话题What is your dream?What is your ideal job?What is the biggest change in your country in the last 10 years?What is the biggest decision that you have ever made?How do you release your pressure or depression?一、演讲的开头：1.直入主题Ladies and gentlemen, welcome to ~~~Today’s topic is …….2.提出问题，引人深思What is art? What is literature?3.引用名言（名人名言）4.以讲故事的方式开头（巴别塔的故事）（摩西分海）Once upon a time all the world spoke a single language and used the same words. As men journeyed in the east, they came upon a plain in the land of Shinar and settled there. They said to one another, “Come, let us make bricks and bake them hard”; they used bricks for stone and bitumen for mortar. “Come”, they said, “Let us build ourselves a city and a tower with its top in the heavens, and make a name for ourselves; or we shall be dispersed all over the earth.”T hen the Lord came down to see the city and tower which mortal men had built, and he said, “Here they are, one people with a single language, and now they have started to do this; henceforward nothing they have a mind to do will be beyond their reach. Come, let us go down there and confuse theirspeech, so that they will not understand what they say to one another.”S o the Lord dispersed them from there all over the earth, and they left off building the city. That is why it is called Babel, because the Lord there made a babble of the language of the entire world; from that place the Lord scattered men all over the face of the earth.5.寒暄以幽默或者自嘲的方式，向听众致敬 e.g.乔布斯；JK罗林乔布斯I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal. Just three stories.斯坦福President Faust, members of the Harvard Corporation and the Board of Overseers, members of the faculty, proud parents, and, above all, graduates.The first thing I would like to say is ‘thank you.’ No t only has Harvard given me an extraordinary honour, but the weeks of fear and nausea I have endured at the thought of giving this commencement address have made me lose weight. A win-win situation! Now all I have to do is take deep breaths, squint at the red banners and convince myself that I am at the world’s largest Gryffindor reunion.Delivering a commencement address is a great responsibility; or so I thought until I cast my mind back to my own graduation. The commencementspeaker that day was the distinguished British philosopher Baroness Mary Warnock. Reflecting on her speech has helped me enormously in writing this one, because it turns out that I can’t remember a single word she said. This liberating discovery enables me to proceed without any fear that I might inadvertently influence you to abandon promising careers in business, the law or politics for the giddy delights of becoming a gay wizard.You see? If all you remember in years to come is the ‘gay wizard’ joke, I’ve come out ahead of Baroness Mary Warnock. Achievable goals: the first step to self improvement.二、演讲的正文：Supporting：例子；排比数据；类比；对照排比if，if，if假设：if I did not go to university, I canno…if I did not if I did not….(JK罗琳演讲) 运用想象力，愿景vision（视频：未来的科技）（范文：I have a dream!）三、演讲的结尾：1号召式Finally I would like to print this motto on the flag: “Take nothing away except memory; Leave nothing behind except green trees.”2.引发读者思考My dear friends, in your whole life, what have you done? What is your dream in the deepest mind? And what are you going to do to make our lives meaningful?3.点题4.幽默Earth is wonderful, because of me!地球因我而精彩！5.名人名言（JK罗琳）四：注意事项：肢体语言Body language英语和美语的区别附：JK罗琳演讲全稿President Faust, members of the Harvard Corporation and the Board of Overseers, members of the faculty, proud parents, and, above all, graduates.The first thing I would like to say is ‘thank you.’ Not only has Harvard given me an extraordinary honour, but the weeks of fear and nausea I have endured at the thought of giving this commencement address have made me lose weight. A win-win situation! Now all I have to do is take deep breaths, squint at the red banners and convince myself that I am at the world’s largest Gryffindor reunion.Delivering a commencement address is a great responsibility; or so I thought until I cast my mind back to my own graduation. The commencement speaker that day was the distinguished British philosopher Baroness Mary Warnock. Reflecting on her speech has helped me enormously in writing this one, because it turns out that I can’t remember a single word she said. This liberating discovery enables me to proceed without any fear that I might inadvertently influence you to abandon promising careers in business, the law or politics for the giddy delights of becoming a gay wizard.You see? I f all you remember in years to come is the ‘gay wizard’ joke, I’ve come out ahead of Baroness Mary Warnock. Achievable goals: the first step to selfimprovement.Actually, I have wracked my mind and heart for what I ought to say to you today. I have asked myself what I wish I had known at my own graduation, and what important lessons I have learned in the 21 years that have expired between that day and this.I have come up with two answers. On this wonderful day when we are gathered together to celebrate your academic success, I have decided to talk to you about the benefits of failure. And as you stand on the threshold of what is sometimes called ‘real life’, I want to extol the crucial importance of imagination.These may seem quixotic or paradoxical choices, but please bear with me.Looking back at the 21-year-old that I was at graduation, is a slightly uncomfortable experience for the 42-year-old that she has become. Half my lifetime ago, I was striking an uneasy balance between the ambition I had for myself, and what those closest to me expected of me.I was convinced that the only thing I wanted to do, ever, was to write novels. However, my parents, both of whom came from impoverished backgrounds and neither of whom had been to college, took the view that my overactive imagination was an amusing personal quirk that would never pay a mortgage, or secure a pension.I know that the irony strikes with the force of a cartoon anvil, now.So they hoped that I would take a vocational degree; I wanted to study English Literature. A compromise was reached that in retrospect satisfied nobody, and I went up to study Modern Languages. Hardly had my parents’ car rounded the corner at the end of the road than I ditched German and scuttled off down the Classics corridor.I cannot remember telling my parents that I was studying Classics; they might well have found out for the first time on graduation day. Of all the subjects on this planet, I think they would have been hard put to name one less useful than Greek mythology when it came to securing the keys to an executive bathroom.I would like to make it clear, in parenthesis, that I do not blame my parents for their point of view. There is an expiry date on blaming your parents for steering you in the wrong direction; the moment you are old enough to take the wheel, responsibility lies with you. What is more, I cannot criticise my parents for hoping that I would never experience poverty. They had been poor themselves, and I have since been poor, and I quite agree with them that it is not an ennobling experience. Poverty entails fear, and stress, and sometimes depression; it means a thousand petty humiliations and hardships. Climbing out of poverty by your own efforts, that is indeed something on which to pride yourself, but poverty itself is romanticised only by fools.What I feared most for myself at your age was not poverty, but failure.At your age, in spite of a distinct lack of motivation at university, where I had spent far too long in the coffee bar writing stories, and far too little time at lectures, I had a knack for passing examinations, and that, for years, had been the measure of success in my life and that of my peers.I am not dull enough to suppose that because you are young, gifted and well-educated, you have never known hardship or heartbreak. Talent and intelligence never yet inoculated anyone against the caprice of the Fates, and I do not for a moment suppose that everyone here has enjoyed an existence of unruffled privilege and contentment. However, the fact that you are graduating from Harvard suggests that you are notvery well-acquainted with failure. You might be driven by a fear of failure quite as much as a desire for success. Indeed, your conception of failure might not be too far from the avera ge person’s idea of success, so high have you already flown. Ultimately, we all have to decide for ourselves what constitutes failure, but the world is quite eager to give you a set of criteria if you let it. So I think it fair to say that by any conventional measure, a mere seven years after my graduation day, I had failed on an epic scale. An exceptionally short-lived marriage had imploded, and I was jobless, a lone parent, and as poor as it is possible to be in modern Britain, without being homeless. The fears that my parents had had for me, and that I had had for myself, had both come to pass, and by every usual standard, I was the biggest failure I knew.Now, I am not going to stand here and tell you that failure is fun. That period of my life was a dark one, and I had no idea that there was going to be what the press has since represented as a kind of fairy tale resolution. I had no idea then how far the tunnel extended, and for a long time, any light at the end of it was a hope rather than a reality.So why do I talk about the benefits of failure? Simply because failure meant a stripping away of the inessential. I stopped pretending to myself that I was anything other than what I was, and began to direct all my energy into finishing the only work that mattered to me. Had I really succeeded at anything else, I might never have found the determination to succeed in the one arena I believed I truly belonged. I was set free, because my greatest fear had been realised, and I was still alive, and I still had a daughter whom I adored, and I had an old typewriter and a big idea. And sorock bottom became the solid foundation on which I rebuilt my life.You might never fail on the scale I did, but some failure in life is inevitable. It is impossible to live without failing at something, unless you live so cautiously that you might as well not have lived at all – in which case, you fail by default.Failure gave me an inner security that I had never attained by passing examinations. Failure taught me things about myself that I could have learned no other way. I discovered that I had a strong will, and more discipline than I had suspected; I also found out that I had friends whose value was truly above the price of rubies.The knowledge that you have emerged wiser and stronger from setbacks means that you are, ever after, secure in your ability to survive. You will never truly know yourself, or the strength of your relationships, until both have been tested by adversity. Such knowledge is a true gift, for all that it is painfully won, and it has been worth more than any qualification I ever earned.So given a Time Turner, I would tell my 21-year-old self that personal happiness lies in knowing that life is not a check-list of acquisition or achievement. Your qualifications, your CV, are not your life, though you will meet many people of my age and older who confuse the two. Life is difficult, and complicated, and beyond anyone’s total control, and the humility to know that will enable you to survive its vicissitudes.Now you might think that I chose my second theme, the importance of imagination, because of the part it played in rebuilding my life, but that is not wholly so. Though I personally will defend the value of bedtime stories to my last gasp, I have learned to value imagination in a much broader sense. Imagination is not only the uniquelyhuman capacity to envision that which is not, and therefore the fount of all invention and innovation. In its arguably most transformative and revelatory capacity, it is the power that enables us to empathise with humans whose experiences we have never shared.One of the greatest formative experiences of my life preceded Harry Potter, though it informed much of what I subsequently wrote in those books. This revelation came in the form of one of my earliest day jobs. Though I was sloping off to write stories during my lunch hours, I paid the rent in my early 20s by working at the African research department at Amnesty International’s headquarters in London.There in my little office I read hastily scribbled letters smuggled out of totalitarian regimes by men and women who were risking imprisonment to inform the outside world of what was happening to them. I saw photographs of those who had disappeared without trace, sent to Amnesty by their desperate families and friends. I read the testimony of torture victims and saw pictures of their injuries. I opened handwritten, eye-witness accounts of summary trials and executions, of kidnappings and rapes.Many of my co-workers were ex-political prisoners, people who had been displaced from their homes, or fled into exile, because they had the temerity to speak against their governments. Visitors to our offices included those who had come to give information, or to try and find out what had happened to those they had left behind.I shall never forget the African torture victim, a young man no older than I was at the time, who had become mentally ill after all he had endured in his homeland. He trembled uncontrollably as he spoke into a video camera about the brutality inflictedupon him. He was a foot taller than I was, and seemed as fragile as a child. I was given the job of escorting him back to the Underground Station afterwards, and this man whose life had been shattered by cruelty took my hand with exquisite courtesy, and wished me future happiness.And as long as I live I shall remember walking along an empty corridor and suddenly hearing, from behind a closed door, a scream of pain and horror such as I have never heard since. The door opened, and the researcher poked out her head and told me to run and make a hot drink for the young man sitting with her. She had just had to give him the news that in retaliation for his own outspokenness against his country’s regime, his mother had been seized and executed.Every day of my working week in my early 20s I was reminded how incredibly fortunate I was, to live in a country with a democratically elected government, where legal representation and a public trial were the rights of everyone.Every day, I saw more evidence about the evils humankind will inflict on their fellow humans, to gain or maintain power. I began to have nightmares, literal nightmares, about some of the things I saw, heard, and read.And yet I also learned more about human goodness at Amnesty International than I had ever known before.Amnesty mobilises thousands of people who have never been tortured or imprisoned for their beliefs to act on behalf of those who have. The power of human empathy, leading to collective action, saves lives, and frees prisoners. Ordinary people, whose personal well-being and security are assured, join together in huge numbers to save people they do not know, and will never meet. My small participation in that processwas one of the most humbling and inspiring experiences of my life.Unlike any other creature on this planet, humans can learn and understand, without having experienced. They can think themselves into other people’s places.Of course, this is a power, like my brand of fictional magic, that is morally neutral. One might use such an ability to manipulate, or control, just as much as to understand or sympathise.And many prefer not to exercise their imaginations at all. They choose to remain comfortably within the bounds of their own experience, never troubling to wonder how it would feel to have been born other than they are. They can refuse to hear screams or to peer inside cages; they can close their minds and hearts to any suffering that does not touch them personally; they can refuse to know.I might be tempted to envy people who can live that way, except that I do not think they have any fewer nightmares than I do. Choosing to live in narrow spaces leads to a form of mental agoraphobia, and that brings its own terrors. I think the wilfully unimaginative see more monsters. They are often more afraid.What is more, those who choose not to empathise enable real monsters. For without ever committing an act of outright evil ourselves, we collude with it, through our own apathy.One of the many things I learned at the end of that Classics corridor down which I ventured at the age of 18, in search of something I could not then define, was this, written by the Greek author Plutarch: What we achieve inwardly will change outer reality.That is an astonishing statement and yet proven a thousand times every day of ourlives. It expresses, in part, our inescapable connection with the outside world, the fact that we touch other people’s lives simply by existing.But how much more are you, Harvard graduates of 2008, likely to touch other people’s lives? Your intelligence, your capacity for hard work, the education you have earned and received, give you unique status, and unique responsibilities. Even your nationality sets you apart. The great majorit y of you belong to the world’s only remaining superpower. The way you vote, the way you live, the way you protest, the pressure you bring to bear on your government, has an impact way beyond your borders. That is your privilege, and your burden.If you choose to use your status and influence to raise your voice on behalf of those who have no voice; if you choose to identify not only with the powerful, but with the powerless; if you retain the ability to imagine yourself into the lives of those who do not have your advantages, then it will not only be your proud families who celebrate your existence, but thousands and millions of people whose reality you have helped change. We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.I am nearly finished. I have one last hope for you, which is something that I already had at 21. The friends with whom I sat on graduation day have been my friends for life. They are my children’s godparents, the people to whom I’ve been able to turn in times of trouble, people who have been kind enough not to sue me when I took their names for Death Eaters. At our graduation we were bound by enormous affection, by our shared experience of a time that could never come again, and, of course, by the knowledge that we held certain photographic evidence that would be exceptionallyvaluable if any of us ran for Prime Minister.So today, I wish you nothing better than similar friendships. And tomorrow, I hope that even if you remember not a single word of mine, you remember those of Seneca, another of those old Romans I met when I fled down the Classics corridor, in retreat from career ladders, in search of ancient wisdom:As is a tale, so is life: not how long it is, but how good it is, is what matters.I wish you all very good lives.Thank you very much.。

人教版小学六年级英语下册同步培训讲义

人教版小学六年级英语下册同步培训讲义1. 入门1.1 课程介绍本课程是为了帮助小学六年级学生进行英语下册的同步培训而设计的。

1.2 研究目标- 了解下册教材的内容和重点- 提高听、说、读、写的能力- 掌握相关的语法知识和词汇2. 课程大纲2.1 教材分析本课程将根据人教版小学六年级英语下册教材的内容进行分析和讲解，包括以下内容：- 单词和词组- 语法知识- 对话和短文理解- 阅读理解- 口语表达- 写作技巧2.2 授课方法- 互动式教学- 听说读写结合- 练和演示3. 课程安排3.1 第一课：Unit 1 - My School- 研究单词和词组：school, classroom, teacher, student, desk, chair, blackboard, book, pen, pencil- 研究句型：This is my school. These are my classrooms.- 对话和短文理解：听、读、说“我的学校”- 阅读理解：阅读关于学校的短文并回答问题- 口语表达：用英语介绍自己的学校- 写作技巧：写一篇关于自己学校的短文3.2 第二课：Unit 2 - My Day- 研究单词和词组：get up, have breakfast, go to school, have lunch, go home, have dinner, go to bed- 研究句型：What time do you get up? I get up at...- 对话和短文理解：听、读、说“我的一天”- 阅读理解：阅读关于一天的活动的短文并回答问题- 口语表达：用英语描述一天的活动- 写作技巧：写一篇关于自己一天活动的短文...3.x 第 x 课：Unit x- ...4. 研究资源4.1 教材- 人教版小学六年级英语下册教材- 题册4.2 网络资源- 相关的在线练和游戏- 补充教学视频5. 评估和考核5.1 课堂表现- 参与度- 引导回答问题的能力- 语言的准确性和流利度5.2 作业- 完成教材和题册上的练题- 写作作业5.3 考试- 小测验- 期中考试- 期末考试6. 反馈和建议6.1 学生- 及时反馈教学进度和难点- 提出问题和建议6.2 家长- 与家长及时沟通学生的研究情况- 接受家长的反馈和建议7. 结束语本课程将全面提高学生的英语听、说、读、写的能力，帮助他们顺利完成小学六年级英语下册的学习。

公司英语培训讲义

一、织机构及职位XX电子有限公司XX Electronics CO., Ltd总经理办公室General manager’s office企管部Enterprise management department (EM)行政部Administration department (AD)销售部Sales department (SD)财务部Financial department (FD)技术部Technology department (TD)物控部Production material control department (PMC)生产部Production department(PD)模具部Mold manufacturing department, Tooling manufacturing department (TM) 品管部Quality Assurance department (QA)冲压车间Stamp workshop, press workshop注塑车间injection workshop装配车间Assembly workshop模具装配车间Mold and die Assembly workshop金属加工车间Metal machine workshop电脉冲车间Electric discharge process workshop线切割车间wire cutting process workshop工磨车间Grinding workshop总经理General manager (GM)副总经理Vice-general manager经理manager董事长president副董事长Vice-presidentXX部门经理Manager of XX department主任、主管supervisor拉长Line leader组长Foreman, forelady秘书secretary文员clerk操作员operator助理assistant职员staff二、产品连接器connector 端子terminal条型连接器bar connector阴连接器Housing阳连接器wafer线束wire harness间距space额定电压rated voltage额定电流rated current接触电阻contact resistance绝缘电阻insulation resistance超声波焊接ultrasonic welding耐压withstand voltage针pin物料编号part number导线wire基体金属Base metal电缆夹cable clamp倒角chamfer接触面积contact area接触件安装孔contact cavity接触长度contact length接触件电镀层contact plating接触压力contact pressure接触件中心距contact space接触簧片contact spring插孔socket contact法兰、凸缘Flange界面间隙interfacial gap键Key键槽keyway过渡段ramp屏蔽套shielding定位基准Datum reference扁平电缆flat cable ，Ribbon cable 柔性印刷电线Flexible printed wiring 多层印制电路Multilayer printed circuit 焊盘pad图形pattern间距pitch 负极Negative pole正极positive pole回流Reflow原理图Schematic diagram单面板single sided board双面板Two-sided board，Double-sided board表面安装surface Mounting翘曲warp，bow波峰焊wave soldering编织层braid同轴电缆coaxial cable电介质dielectric电缆中导线的头数ends外部干扰external interference填充物filler护套jacket比重specific gravity电阻的温度系数Temperature coefficient of resistance三、模具塑料模具mould of plastics注塑模具injection mould冲压模具die模架mould base定模座板Top clamping plateTop plateFixed clamp plate水口推板stripper plateA板A plateB板B plate支承板support plate方铁spacer plate底针板ejector plate面针板ejector retainer plate回针Return pin导柱Guide pin有托导套Shoulder Guide bush直导套Straight Guide bush动模座板Bottom clamp plateMoving clamp plate基准线datum line基准面datum plan型芯固定板core-retainer plate凸模固定板punch-retainer plate顶针ejector pin单腔模具single cavity mould多腔模具multi-cavity mould多浇口multi-gating浇口gate缺料starving排气breathing光泽gloss合模力mould clamping force锁模力mould locking force挤出extrusion开裂crack循环时间cycle time老化aging螺杆screw麻点pit嵌件insert活动镶件movable insert起垩chalking浇注系统feed system主流道sprue分流道runner浇口gate直浇口direct gate , sprue gate轮辐浇口spoke gate , spider gate点浇口pin-point gate测浇口edge gate潜伏浇口submarine gate , tunnel gate 料穴cold-slug well 浇口套sprue bush流道板runner plate排飞槽vent分型线（面）parting line定模stationary mould，Fixed mould动模movable mould, movable half上模upper mould，upper half下模lower mould，lower half型腔cavity凹模cavity plate，cavity block拼块split定位销dowel定位销孔dowel hole型芯core斜销angle pin, finger cam滑块slide滑块导板slide guide strip楔紧块heel block, wedge lock拉料杆sprue puller定位环locating ring冷却通cooling channel脱模斜度draft滑动型芯slide core螺纹型芯threaded core热流道模具hot-runner mould绝热流道模insulated runner mould熔合纹weld line （flow line）三板式模具three plate mould脱模ejection换模腔模具interchangeable cavity mould 脱模剂release agent注射能力shot capacity注射速率injection rate注射压力injection pressure差色剂colorant保压时间holdup time闭模时间closing time定型装置sizing system阴模female mould，cavity block阳模male mould电加工设备Electron Discharge Machining 数控加工中心CNC machine center万能铁床Universal milling machine卧式刨床Horizontal planer车床Engine lathe平面磨床Surface grinding machine去磁机Demagnetization machine万能摇臂钻床Universal radial movable driller立式钻床Vertical driller超声波清洗机Ultrasonic clearing machine 四、品管SPC statistic process control品管保证Quality Assurance品管控制Quality control来料检验IQC Incoming quality control巡检IPQC In-process quality control校对calibration动态试验dynamic test环境试验Environmental test非破坏性试验non-destructive test光泽gloss击穿电压(dielectric) breakdown voltage拉伸强度tensile strength冷热骤变试验thermal shock test环境试验炉Environmental chamber盐雾实验salt spray test绝缘电阻测试验仪Insulating resistance meter内应力internal stress疲劳fatigue蠕变creep试样specimen撕裂强度tear strength 缩痕shrink mark, sink mark耐久性durability抽样sampling样品数量sample sizeAQL Acceptable Quality level批量lot size抽样计划sampling planOC曲线operation curve试验顺序sequence of tests环境温度ambient temperature 可焊性solderability阻燃性flame resistance五、生产注塑机injection machine冲床Punch machine混料机blender mixer尼龙nylon黄铜brass青铜bronze紫(纯)铜copper料斗hopper麻点pit配料compounding涂层coating飞边flash预热preheating再生料reworked material再生塑料reworked plastics工艺设计process design紧急停止emergency stop延时time delay六．物控保质期shelf lifeABC分类法ABC Classification 反常需求Abnormal Demand措施信息Action Message活动报告标志Action-report-flag基于活动的成本核算Activity-based Costing (ABC)实际能力Actual Capacity实际成本Actual Costs调整现有库存量Adjust-on-hand已分配量Allocation替代工序Alternative Routine装配订单Assembly Order装配零件表Assembly Parts List装配Assembly计划自动重排Automatic Rescheduling可达到库存Available Inventory可用材料Available Material达到库存Available Stock可利用工时Available Work可签约量Available-to-promise平均库存Average Inventory欠交订单Back Order倒序计划Back Scheduling倒冲法Back flush未完成订单Backlog现有库存余额Balance-on-hand Inventory 批号Batch Number批量生产Batch Production标杆瞄准Benchmarking工时清单Bill of Labor提货单Bill of Lading物料清单Bill of Material分库Branch Warehouse经营规划Business Plan采购员Buyer能力管理Capacity Management能力需求计划Capacity Requirements Planning (CRP)保管费率Carrying Cost Rate保管费Carrying Cost单元式制造Cellular Manufacturing 修改批量日期Change Lot Date修改工序Change Route修改产品结构Change Structure检查点Check Point闭环物料需求计划Closed Loop MRP通用工序标识Common Route ID计算机集成制造Computer-integrated Manufacturing (CIM)配置代码Configuration Code约束管理/约束理论Constraints Management/Theory of Constraints (TOC) 依成本的材料清单Costed Bill of Material 急需零件Critical Part累计提前期Cumulative Lead Time现有运转时间Current Run Hour现有运转数量Current Run Quantity周期盘点Cycle Counting调整日期Date Adjust有效日期Date Available修改日期Date Changed结束日期Date Closed截止日期Date Due生产日期Date in Produced库存调整日期Date Inventory Adjust作废日期 D ate Obsolete收到日期Date Received交付日期Date Released需求日期Date Required发货日期Date to Pull空负荷Dead Load需求管理Demand Management需求Demand实际能力Demonstrated Capacity非独立需求Dependent Demand直接增减库存处理法Direct-deduct Inventory Transaction Processing发料单Disbursement List派工单Dispatch List分销资源计划Distribution Resource Planning (DRP)鼓－缓冲－绳子Drum-buffer-rope经济订货批量Economic Order Quantity (EOQ)工程变更生效日期Engineering Change Effect Date工程变更生效单Engineering Change Effect Work Order工程停止日期Engineering Stop Date例外控制Exception Control呆滞材料分析Excess Material Analysis急送代码Expedite Code加工订单Fabrication Order补足欠交Fill Backorder总装提前期Final Assembly Lead Time确认的计划订单Firm Planned Order固定订货批量 F ixed Order Quantity集中预测Focus Forecasting完全跟踪Full Pegging通用生产管理原则Generally Accepted Manufacturing Practices毛需求Gross Requirements在制品库存In Process Inventory独立需求Independent Demand投入/产出控制Input/ Output Control检验标识Inspection ID厂际需求Interplant Demand库存周转率Inventory Carry Rate仓库库位类型Inventory Location Type库存周转次数Inventory Turnover发送订单Issue Order项目记录Item Record物料项目Item加工车间Job Shop准时制生产Just-in-time (JIT) 看板Kanban人工工时Labor Hour最后运输日期Last Shipment Date提前期Lead Time层Level负荷量Load Leveling负荷报告Load Report负荷Load仓位代码Location Code仓位备注Location Remarks仓位状况Location Status按需订货Lot for Lot批量标识Lot ID批量编号Lot Number批量Lot Size低位码Low Level Code机器能力Machine Capacity机器加载Machine Loading外购或自制决策Make or Buy Decision面向订单生产的产品Make-to-order Product面向库存生产的产品Make-to-stock Product制造周期时间Manufacturing Cycle Time 制造资源计划Manufacturing Resource Planning (MRP II)主生产计划Master Production Schedule (MPS)物料成本Material Cost物料发送和接收Material Issues and Receipts物料需求计划Material Requirements Planning (MRP)登陆标志MPS Book Flag MPS多重仓位Multiple Location净改变式MRP N et Change MRP净需求Net Requirements新仓位New Location新组件New Parent新仓库New Warehouse不活动报告No Action Report现有库存量On-hand Balance未结订单Open Order订单输入Order Entry订货点Order Point订货方针Order Policy订货承诺Order Promising订货备注Order Remarks双亲Parent零件清单Part Bills零件批次Part Lot零件编号Part Number零件Part反查Pegging领料单Picking List领料/提货Picking计划订单Planned Order后减库存处理法Post-deduct Inventory Transaction Processing前减库存处理法Pre-deduct Inventory Transaction Processing发票价格Price Invoice采购订单价格Price Purchase Order优先计划Priority Planning产品控制Product Control产品线Production Line生产规划编制Production Planning产品率Production Rate产品结构树Production Tree预计可用库存Projected Available Balance 采购订单跟踪Purchase Order Tracking已分配量Quantity Allocation仓位数量Quantity At Location欠交数量Quantity Backorder 完成数量Quantity Completion需求量Quantity Demand毛需求量Quantity Gross进货数量Quantity In排队时间Queue Time队列Queue重生成式MRP Regenerated MRP重排假设Rescheduling Assumption资源需求计划Resource Requirements Planning粗能力计划Rough-cut Capacity Planning 工艺路线Routing安全库存量Safety Stock保险期Safety Time预计入库量Scheduled Receipt残料率Scrap Factor发送零件Send Part维修件Service Parts发货地址Ship Address发货单联系人Ship Contact发货零件Ship Date发货单Ship Order工厂日历Shop Calendar车间作业管理Shop Floor Control损耗系数Shrinkage Factor标准产品成本Standard Product Cost标准机器设置工时Standard Set Up Hour 标准单位运转工时Standard Unit Run Hour标准工资率Standard Wage Rate状况代码Status Code库存控制Stores Control建议工作单Suggested Work Order约束理论Theory of Constraints (TOC)时间段Time Bucket时界Time Fence单位成本Unit Cost采购计划员Vendor Scheduler采购计划法Vendor Scheduling工作中心能力Work Center Capacity工作中心Work Center在制品Work in Process工作令跟踪Work Order Tracking工作令Work Order工作进度安排Work Scheduling零库存Zero Inventories经济订货批量＝Squat(2*年订货量*平均一次订货准备所发生成本/每件存货的年储存成本)美国生产和库存控制协会APICS，American Production & Inventory Control Society七．QS-9000中的术语APQP Advanced Product Quality Planning and Control Plan，产品质量先期策划和控制计划PPAP Production Part Approval Process,生产件批准程序FMEA Potential Failure Mode and Effects Analysis,潜在失效模式及后果分析MSA Measure System Analysis,测量系统分析SPC S tatistical Process Control,统计过程控制审核 Audit能力 Capability能力指数 Capability Indices控制计划 Control Plans纠正措施 Corrective Action文件 Documentation作业指导书Job Instruction, work instruction不合格品 Nonconformance 不合格 Nonconformity每百万零件不合格数 Defective Parts Per Million, DPPM预防措施 Preventive Action程序Procedures过程流程图Process Flow Diagram, Process Flow Chart质量手册Quality Manual质量计划 Quality Plan质量策划 Quality Planning质量记录Quality Records原始数据Raw Data反应计划Reaction Plan返修Repair。

英语培训讲义：从句(状语从句)

他已经死了三年了。
误：He has died for three years. 正：He has been dead for three years. 正：He died three years ago. 正：It is three years since he died.
正：Three years has passed since he died.
当曙光开始消退时，我们听到了一架马车的声响。
时间状语从句
as
when
while
时间状语从句
as 正当…… 一边……一边…… 随着……
1. 表示某事一发生，另一事立即发生
As the sun rose, the fog disappeared.
v. 出现 rise
v. 消失
As he sets out on his second term, Mr. obama confronts a tough
大学英语
语法基础
Grammar
状语从句
状语从句（adverbial clause）指句子用作状语时，起副词作用的句子。它可以修饰谓语、非谓语动词、定语、状语或整个句子。
1. 时间状语从句 2. 地点状语从句 3. 原因状语从句状语从句 4. 条件状语从句 5. 让步状语从句 6. 目的状语从句
我会待在这里，直到你回来。 I’ll stay here until you come back. 备注1：当主句谓语动词是延续性动词时，主句常用肯定形式。
备注1：当主句谓语动词是延续性动词时，主句常用肯定形式。
备注2：主句谓语动词是非延续性动词时, 主句常用否定形式。 not… until… 直到……才……

初二英语辅导班讲义(人教版)

初二英语辅导班讲义(人教版) Unit 1：How do you study for a test?Section AKey words- Method 方法- Flashcards 抽认卡片- Unfortunately 不幸地- Quickly 快速地- Normally 通常地- Anymore 不再Key phrases- Make flashcards / vocabulary lists 做抽认卡片 / 词汇表- Use the new words in sentences 用新单词造句- Listen to tapes / CDs 听录音 / 光盘- Work with a group 和组员一起工作- Ask the teacher for help 向老师求助- Prepare for tests 准备测试Section BKey words- Rehearsal 排练- Neither ... nor 既不 ... 也不- Tutors 家教- Whether ... or 不管 ... 还是Key phrases- Know how to do sth. 知道如何做某事- Get ready for sth. 准备某事- Practice doing sth. 练做某事- Neither ... nor 既不 ... 也不- Whether ... or 不管 ... 还是- At the last minute 在最后关头Unit 2: I used to be afraid of the dark Section AKey words- Used to 曾经- Nightmares 噩梦- Afraid 害怕的- Suggest 建议Key phrases- Be afraid of / scared of 害怕- Used to be / do 曾经是 / 做- Dream about 梦见- Get over 克服- Suggest doing sth. 建议做某事Section BKey words- Surfing 上网冲浪- Blog 博客- Begin to / start to 开始做某事- Chatting 聊天- Impossible 不可能的- Information 信息Key phrases- Go online 上网- Begin to / start to 开始做某事- Take a break 休息片刻- Chat with sb. 与某人聊天- Look up information 查找资料- Learn about 研究关于...的知识- Think about / of 思考Unit 3: Teenagers should be allowed to choose their own clothes.Section AKey words- Appropriate 适当的- Allow 允许- Match 匹配- Decide 决定Key phrases- Be allowed to do sth. 被允许做某事- Dress oneself 穿衣服- Match sth. with sth. 把某物和某物搭配- Make one's own decisions 做出自己的决定Section BKey words- Button 扣子- Collar 衣领- Skill 技巧- Experience 经验- Embarrassed 尴尬的Key phrases- Put on 穿上- Be skilled in doing sth. 熟练掌握做某事的技巧- Have experience of / in doing sth. 有做某事的经验- Be embarrassed 尴尬Unit 4: What would you do?Section AKey words- Annoying 讨厌的- Situation 情况- Honest 诚实的- Agree 同意- Confess 坦白Key phrases- Get in trouble 惹麻烦- Talk to sb. about sth. 与某人谈论某事- Be honest about 对某事诚实- Agree with 同意- Confess to sth. 坦白做某事Section BKey words- Nevertheless 然而- Press 压- Suggest 建议- Professionally 专业地Key phrases- Think about 思考- Be pressed for time 时间很紧张- Suggest doing sth. 建议做某事- Do sth. professionally 用专业的方式做某事- Have faith in sb. 对某人有信心。

英语培训课件锦集1)ppt

Academic vocabulary
03
It involves learning words that are typically used in academic settings, such as words related to history, philosophy, or literature
Vocabulary and grammar usage
The ability to use a wide range of vocabulary and grammar correctly and effectively, including the ability to choose the most appropriate words and structures for a given context
Sentence variation: It involves understanding how to vary Sentence structure to create different means and effects It includes understanding the function of variable presence patterns, such as conditional presence, intrinsic presence, and intergrative presence
பைடு நூலகம்
Basic promotion rules: It involves understanding the basic promotion rules of English, such as stress, introduction, and the promotion of individual sounds

英语补习讲义

英语补习讲义Unit1Howcan we become good learners重点短语归纳1.by后可接介词+名词、代词、动名词doing sth. 通过做某事finish doing sth. 完成某事2.ask sb. for help向某人求助too….to….太….而不能3.give a report 做报告word by word 逐字逐句;接着4.the +比较级,the+比较级越…越…5.find it +adj.+to do sth. 发现做某事是…6.so+adv. that +否定句结果状语从句如此…以致于…7.be afraid to do sth. 害怕做某事because of+短语because+句子8.lookit/themup 查阅fell/fall in love with 爱上…9.body language 肢体语言expressions on one’sface 面部表情10.beis/are the secret to …….的秘诀key word 关键词11.it”s a piece of cake 小菜一碟it serves you right 你活该to do sth. 学习做某事so that 后接目的状语从句为了mistakes 犯错误depend on依赖,取决于........with... 把...和...连接起来even if 虽然,即使down 写下find out 发现,查明one’ own 独自地instead of 代替,反而...to... 太...而不能give a report作报告one’ face 在某人脸上listen to the conversations 听对话a better under-standing of 对...有更好的理解attention to 注意join an English club 参加英俱乐部born with 与生俱来get bored 感到无聊...in common 在...有共同之处be good at 擅长于from 向...学习be afraid of doing sth. 害怕做某事about 担心keep doing sth. 一直做某事易混清单1. discover常指发现原先就存在而不为人知的地方或事物find 指找到丢失或不知道的人或物2. increase by+倍数或百分数增加了...倍或百分之...increase to+具体的增长或数字增加到了......that... 如此...以至于... 引导结果状语从句so that 为了,便于引导目的状语从句little肯定句/little 否定句修饰不可数名词a few肯定句/few否定句修饰可数名词part in 参加会议或群众性活动并发挥作用Join 加入某个团体或组织Join 多指参加小规模的活动,如球赛等。

英语语法基础辅导讲义

英语语法基础辅导讲义第一章：英文文法的最基本规则第一章英文文法的最基本规则英文和我们中文最大的不同，是在动词，我们中文的动词很简单，没有所谓的第几人称，也没有复数和单数之分，更没有过去式或进行式，英文可不同了，凡是用动词的时候，必须注意很多很多的规则，一旦弄错了，常常是犯了大错。

在这一章，我要将英文最基本的规则一一列下。

这些规则都是我们中国人所常常不注意的。

为了不要误导读者，凡本书内错误的句子前面都有〝＊〞的符号。

规则（１）：两个动词是不能联在一起用的。

在中文，我们常说“我是爱你的”，翻成英文，这就变成了＊I am love you.滑稽的是，这句英文句子犯了大忌，因为〝am〞是动词，〝love〞也是动词，两个动词是不能联在一起用的。

这句话的正确说法是：I love you. 或者I am in love with you.我们中国人也会说〝我喜欢看电视〞，翻成英文，这变成＊I love watch television.这个句子也犯了同样的错。

以下几个句子都是错的，因为这些句子中都有两个动词连在一起的情形：＊I hate eat fish.＊I love play basketball.＊I love swim.如果你一定要讲“我爱游泳”，怎么办呢？请看以下的规则。

规则（２）：如一定要同时用两个动词，后者的前面必须加“to”或者将后者加入“ing”。

“我爱游泳”，因此有两种正确的译法：I love to swim.I love swimming.以下的句子都是正确的：I hate to eat fish.I hate eating fish.I love to play basketball.I love playing basketballI keep going to church.规则（３）：主词如果是第三人称，现在式及单数，动词必须加s.我们中国人最不容易记得的规则，恐怕就是这一条了，以下的句子都是错的。

英语零基础培训课程讲义

1.Self-introduction2.Why do you study English ?个人不太主张为了考试而学习英语，而是应该因为喜欢才学习英语。

对英语的态度应该像人一样。

要坚信You love it, and it will love you back!! 我经常听朋友说我看到英语就头疼，你如此讨厌它，当然可以想像它也不怎么喜欢你了。

所以第一步应该是培养感情。

英语和女人是有共性的1.从小到大发现女人学英语就是比男孩子快，男孩子再怎么努力也比不上女孩子。

温家宝—首席口译员王璐；外语学院1:5的比例，这证明了什么，只有女人才了解女人，要不怎么叫女孩的心思你别猜呢！2.男孩子学好英语的都会变得很娘（我除外），有时！闹不明白。

说起英文来你就会不自觉的优雅。

要不怎么不会说英文的女孩子，一见到英文说得好的男孩子就往上扑呢！或者说王老外身上扑！所以，要泡上她你就成功了!问题：怎么追女孩儿的？哈巴狗（百依百顺）—狼狗（咬别的狗）-- 看门狗（爱家）女孩子--交女生朋友一样就好了培养感情需要时间，那么你每天花在英语这个女人上的时间就一定要多，刚开始她肯定反感你，你也不了解她，慢慢的培养感情，朋友，十分钟，十五分钟，小小的改变，了解，不讨厌，不反感，那你就进步多了。

感情培养起来—习惯---从中获得乐趣---到这一步感情就出来了---从被迫学习变成主动学习了。

很多事情归根到底到是态度问题，我觉得只有心态正了，让她成为你的兴趣而不要只是为了考试，整天想着为了考试你是没办法学好的，只要这样才能学得开心，无忧无虑间自己没发觉，别人已经意识到你踏出一大步了。

3.Read the text4.vocabularyL1-4 GRAMMAR1.THERE BE 结构表示“在什么地方或时间存在什么事物”there 本身没有意义。

There are two children in the rooma)There is /was+单数名词+表示场所的介词短语There is a smile on her face.There was a puppy in my familyb)There are/ were + 复数名词+ 表示场所的介词短语There are some apples in the basket.There were some books on the desk just nowThere 与have的区别都表示“有”。

新东方英语培训班语法课程讲义

10,000 ten thousand
1,000,000
a million
1,000,000,000
a billion（美）
a thousand million（英）
1,000,000,000,000
a trillion（美）
a billion（英）
注意：一般情况下基数词为单数形式，基数词在特殊情况下可以用复数形式：
16 sixteen
17 seventeen
18 eighteen
19 nineteen 20 twenty
30 thirty
40 forty
50 fifty
60 sixty
70 seventy
80 eighty
90 ninety 100 a (one) hundred
1,000 a thousand
①主句中添加情态动词否定式can't、mustn't、wouldn't等的情况，例如：I can't believe that they are not married.
②从句中由no、never、nothing、nobody等否定词表否定或者由not just...but、just not...enough、not much、not quite等固定搭配进行否定，不便把否定转移到主句中去的情况，例如：I thought it explained nothing.
表示数量的名词dozen（n.一打, 十二个）和score（n.二十）的用法可以同基数词的用法类比。
二、序数词的构成
阿拉伯数字基数词序数词序数词缩写形式阿拉伯数字基数词序数词序数词缩写形式

英语培训讲义：非谓语动词(不定式)

This promotes empathy rather than
n. 同情
resentment.
n. 憎恨
Why not eat more fruits?
填写
Would you please fill out a deposit slip? Could you help me find an apartment?
状语
状语

表目的表结果表原因

表程度
作目的状语
常用结构： to do, only to, in order to, so as to do, so（such） …as to…
He ran so fast as to catch the first bus. I come here only to say good-bye to you.
He gave us some advice on how to learn computer.
注意事项 3
动词+宾语+不定式不定式可以做宾语补足语
The officer ordered his soldiers to fire. Father will not allow us to play on the street. I have no choice but to believe what
All of us think it urgent to implement economic reform.
注意事项 2
动词+疑问词+不定式有些动词可以要求其后的不定式
前面加一个连接副（代）词，一起
充当宾语。what，when，where， which，how，whether等。

少儿英语培训教学讲义(2)

Level 1 Unit 1 A New Friend教学环节详案：一、Before the book1. 自我简介Hi, boys and girls, I am your new friend Sally. From now on, I will lean English with you. 中文解说：Hi,小朋友们，你们好。

我是你们旳新朋友Sally。

从目前开始，我将会和你们一起来学习英语。

（半蹲，微笑，热情旳张开双臂，和全班小朋友打招呼）So，listen carefully and read after me. (比手势：听。

把手张开放在自己旳耳朵旁边。

读。

将手掌一张一合，放在嘴巴边上，表达张口说话)Sally，Sally。

小朋友们，认真听，然后跟着Sally一起读：Sally。

（等待学生反映。

放慢速度说一次英文旳，再中文解说让孩子们跟着Sally读，直至全班小朋友都开口跟读，反复5-8遍）I am Sally, I am Sally, I am Sally. (比手势：指着自己说I am Sally,放慢速度让孩子们跟读3-5遍)在孩子们反复跟读旳同步，用very good, wonderful等鼓励话语表扬孩子们2. 立规a)Now, keep silent. (比手势：嘘。

将食指放置嘴唇中间)Let’s play some games. 中文解说：目前我们来玩某些好玩旳游戏。

If Sally say “Attention”, you should say “one two!”中文解说：如果Sally一说到“attention”,你们就说“one two!”（发出“attention”指令之后，Sally自己也说“one two!”并且半蹲下，跺脚两下。

旨在告诉孩子们说“one two!”旳时候要跺脚两下。

反复做，并变化说“attention”旳语速增长趣味性。

）在孩子们回应整洁旳时候，用very good, wonderful，give me five等鼓励话语表扬孩子们b)You all did a good job. Next, when Sally say “one two three” you should say “four!” and put your hands on youlegs. 中文解说：当Sally说“one two three”时候，你们就说“four!”并且将你旳小手放在你旳腿上。

英语培训课件 1

时间
Time
压力
Pressure
温度
Temperature
特性
Characteristic
硫化机
Press/curing Machine
投影仪
Projector
游标卡尺
Caliper
三坐标
CMM
轮廓仪
contourgraph
Lesson One- 专业词汇
可行性耐久性托盘叉车密炼机密度粘度硬度工艺评估返工目测频次图号成品在制品
参数
Parameter
图纸
Drawing
尺寸
Dimension
规格
Specification
外观
Appearance
公差
Tolerance
过盈量
Interference
数量
Quantity
质量
Quality
偏差
Deviation
Lesson One-专业词汇
原材料 Raw material
胶料 Rubber
1.请对如下四个产品进行询价。 2. 请以邮件形式确认客户要求送样时间。 3. 客户要求下周送样。 4. 请于下月初提交季度财务报表。 5. Let me take your blood pressure. 6. We have performed several test to verify the performance
耐久试验 Endurance test
性能试验
Performance test
耐高低温试验 High&Low temperature
resistance test
泥浆试验

小学英语教师语音口语培训讲义

小学英语教师语音口语培训讲义一、语音部分(一)小学英语语音教学的意义作为交际工具的语言首先是有声语言,文字只不过是有声语言的记录符合,语音作为语言存在的物质基础，不仅是语言的本质,也是语言教学的基础。

英语语音好的学生,能利用单词的拼写规律识记单词，听说读写的能力就强。

学习语音主要靠教师的示范和学生的模仿。

教师示范，应注意以下几点:1、口型准确，发音清楚准确,语调基本合乎标准。

2、原则上是由教师承担,也可利用电教设备、直观发音口型图、模型等，教学中也可指定发音标准的学生示范。

3、示范时教师是“组织者”、“示范表演者”，让学生做到听得清，看得见,仿得像,要做必要的讲解,讲解做到适时、适量、适度,具体简单明了。

(二)小学英语语音培训项目（自《英语课程标准》（实验稿）２0０1）1、基本读音（１）26个字母读音（2)元音字母在重读音节中的读音: a e i(y） o u(3)常见的元音字母组合在重读音节中的读音eg:eｅea oi oy ie ei ay ｅｒeaｕｅtc．(4）常见的辅音字母(组合)的读音eg：ｔｈtcｈｃh sｈｐh gh etc. (５)辅音连缀的读音和浊化eｇ:ｂl cl gl fｌ pl ｓl br cr ｓkｓm sp ｓt stｒspl spr scｒ pr qu etc.(6)成节音的读音ｅｇ：ｂｌe plｅ clｅｇｌｅdｌe tle ｓin ｓiｎ ften ven etc.(7)后缀变异ｅｇ：house ……ｈoｕses say……says ｍoｕth…moutｈｓbreathｅ……breath ｅtc.(8)读音与语法的联系：a.名词复数受读音的影响ｅg:清辅音字母结尾的名词加后缀后读【s】，元音字母和浊辅音字母结尾的名词加后缀后读【z】; 动词过去时和过去分词加ed读音,清辅音结尾单词后ed读【ｔ】,浊辅音和元音结尾的后读【ｄ】。

b．重读闭音节形容词和动词词形变化的特殊性：条件是重读闭音节结尾只有一个辅音字母ｈot……hｏttｅr bｉg……biggｅr wｅt……wｅtter etｃ.shop…shｏppｉng…sｈopped stｏp…ｓｔoppｉnｇ…stoppｅｄ etｃ. c.元音音素开头的名词前不定冠词应为an而不是a,弱用冠词the应读作[i]2、重音（１)单词重读音节:重音符号－-－-音标里音节左上方的小竖线(2)单词在句子中的重读实词重读（副词重读)，虚词轻读（冠词，单音节介词,单音节连词,人称代词，反代词,物主代词,关系代词,相互代词,助动词，情态动词和系动词bｅ。

英语培训内部讲义

Good manners礼貌WORDS:first 首先interrupt 打断go ahead 往下说，开始luggage 行李move 搬家，移动bathroom 卫生间salt 盐pepper 花椒粉bless 保佑EXPRESSIONS:Please don’t interrupt me while I am talking.我讲话时不要打断我。

Don’t disturb our manager; he is busy.不要打扰经理，他在忙。

I’m so sorry to have bothered you.对不起，打扰你了。

Watch your head.小心碰头。

My treat.我请客。

I apologized to you for stepping on your foot. 我向你道歉因为我踩了你的脚。

Mind your table manners at the dinner party. 在宴会上注意你的餐桌礼仪。

It is bad manners to talk with your mouth full. 含着满口的东西讲话是不礼貌的。

Conversation 1Louise: After you.您先走。

Kevin: No, after you. Ladies first.不，您先走。

女士优先嘛。

Louise: That's very kind of you.非常感谢。

Conversation 2Kevin: Let me hold the door for you, miss.小姐，我来为你把门打开。

Louise: Thank you. You're very kind.谢谢你，你真是太好了。

Conversation 3Frank: Sorry to interrupt. Can I have a word with you?对不起，打断一下。

我可以和你讲几句话吗？John: Certainly. Go ahead.没关系。

应用英语培训讲义-场景对话

应用英语培训讲义第1讲情景对话1餐厅篇1.1在中餐馆At a Chinese restaurantA：It's very nice of you to invite me.你真是太好了，请我来做客。

B：I'm very glad you could come, Mr. Liu. Will you take a seat at the head of the table? It's an infor mal dinner, please don't stand on ceremony... Mr. Liu, would you like to have some chicken?刘先生，您能来我很高兴，请上坐。

这是一次家常便饭，请大家别客气。

刘先生，要吃点鸡肉吗？A：Thank you. This is my first time to come to a Chinese restaurant. Could you tell me the different f eatures of Chinese food?谳谢，这是我第一次来中餐馆，请给我讲讲中国菜的不同特色好吗？B：Generally speaking, Cantonese food is a bit light; Shanghai food is rather oily; and Hunan dishes are very spicy, having a strong and hot taste.一般来讲，广东菜清淡一些；上海菜比较油腻：湖南菜香味浓，辣味很重。

A：Chinese dishes are exquisitely prepared, delicious, and very palatable. They are very good in colour,fl avour,and taste.中国菜做得很精细，色、香、味俱全。

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英语培训讲义培训对象：物业管理中心（处）客服部一、常用基本词汇部分：华敏·翰尊国际Huamin Empire Plaza华敏世纪广场Huamin Century Square物业管理中心（处）property management centre (office)大厦、幢、楼tower/building小区residential area(lot) 延安西路Yan’an Road West楼层floor一楼the first floor二楼the second floor三楼the third floor地下一层：basement 1地下二层: basement 2左left；右right; 中middle;数字表达：1 one;2 two;3 three;4 four;5 five;6 six;7 seven;8 eight;9 nine;10 ten; 11 eleven; 12 twelve; 13 thirteen; 14 fourteen; 15 fifteen; 16 sixteen; 17 seventeen; 18 eighteen; 19 nineteen; 20 twenty; 百hundred; 千thousand;客户customer业主owner租户tenant第一业主/租户the first owner/tenant 上任业主/租户the last owner/tenant 员工staff保安部security department安保人员security personnel客服部customer service department客服人员service staff工程部engineering department先生Mr.（+姓）、Sir（统称）小姐Miss. （+姓）女士Ms. （+姓）、madam（统称）经理manager管理处主任director卫生间washing room/toilet电梯elevator/lift楼梯stair货梯goods lift客梯guests lift自动扶梯escalator停车场parking area地下车库underground garage车位parking lot邮局post office办公室office家、房间house前台the reception deskThe front desk会所club 餐厅restaurant物业管理费management service fee 电费charges for power帐单bill租金rental转租sublease找零small change合同/公约contract/agreement有偿服务paid service保洁服务cleaning service现金cash支票check发票invoice收据receipt伪钞forged bank note投诉complaint签收sign(v.) signature(n.)打印/复印print/copier二次装修the second fitting-up空调air-condition 灯light, lamp水管water pipe 龙头cock 天花板ceiling门禁door alarm 灯泡bulb二、常用基本短语和句型（一）问候语早上（下午、晚上）好，先生/夫人您好！（初次见面）很高兴见到您您好吗？我很好，谢谢，您呢？欢迎到我们大厦/小区祝您过得愉快！（二）答谢谢谢您（非常感谢）谢谢您的建议/信息/帮助/配合谢谢，您真客气。

Goodmorning/afternoon/evening,sir/madam How do you do?Glad to meet you./Nice to meet you. How are you?Fine, thanks. And you?Welcome to our Tower/ Residential lot.Have a good time!Thank you (very much)Thank you for your advice /information/help/supportIt’s very kind of you.不用谢很高兴为您服务乐意为您效劳没什么/没问题（三）道歉很抱歉对不起（用于打搅别人时）很抱歉，那是我的错。

对不起，让您久等了。

对不起，打扰您了。

很抱歉告诉您...我为此道歉没关系算了吧（四）征询我能帮您什么？/有什么能为您效劳的？请稍等一下You are welcome./ Not at all.It’s my pleasure./ With pleasure.I’m at your service.No problem.I’m sorry.Excuse me.I’m sorry. I t’s my fault.Sorry to have kept you waiting. Sorry to interrupt you.I’m sorry to say...I apologize for this.That’s all right.Let’s forget it.May I help you? / What can I do for you? / Is there anything I can do for you?Just a moment, please.请问您要拜访哪家公司/户？麻烦您登记一下麻烦您能不能再说一遍？（五）指路上楼/下楼在三楼。

对不起，请问盥洗室/电梯在哪儿？请这边走往左/右转沿此路直走就在那在那个角落（六）提醒请走好！请当心！请注意安全！请别遗忘您的东西。

别担心。

放心好了。

请勿吸烟Which unit do you want to visit? Please have a registration. Pardon, please.Go upstairs / downstairs.It’s on the third floor.Excuse me, where is the washing room / elevator?This way, please.Turn left/right.Go along / go straight.Over there.On the corner.Mind your step!Please be careful. / Take care. Please don’t leave anything behind. Don’t worry.Take it easy.Please don’t smoke here.请勿停车请勿吐痰请勿搬动（七）告别再见等会儿见晚安明天见下周见再见，希望能再见到您。

一路平安祝您旅途愉快！祝您好运！（八）祝贺祝贺您生日快乐新年快乐圣诞快乐节日快乐祝您成功Please don’t park here.Please don’t spit here.Please don’t remove.Goodbye!See you laterGood nightSee you tomorrow.See you next week.Goodbye and hope to see you again Have a nice trip!Wish you a pleasant trip!Good luck!CongratulationsHappy birthdayHappy New YearMerry ChristmasHave a nice holiday!Wish you every success!（九）电话用语（客户服务部）我找...我就是...我（您）能留个口信吗？请别挂断。

对不起，他（她）现在不在。

行，可以May I speak to ...?This is ... speaking.Can I（you）leave a message?Hold on, please.Sorry, he(she) is not in here at the momentYes, of course./Certainly三、常用情景对话1、前台电话受理报修（R:前台接待；C：客户）R: Good morning. This is Huamin Property. Can I help you?早上好，华敏物业，我能为您做什么？C: Good morning. There is something wrong with the water pipe in my room. It gets clogged. I wonder what I shall do?早上好，我家的水管堵塞了，我应该怎么办？R: Don’t be worried about that, sir. I’ll call the maintenance department at once and ask them to repair it as soon as possible.不用着急，先生。

我会通知工程部尽快赶到您家/单元。

C: Ok, and it is urgent.好的，不过这事情很紧急的。

R: Can you give me your name please, sir?先生您贵姓？C: Bellow. B-E-L-L-O-W.R: Which unit number?您是哪个单元的？C: Unit E on the fifth floor, East Building.东楼5ER: Well, May I know your telephone number?请您留个电话。

C: 52381010R: Let me confirm your message. You are Mr. Bellow, at 52381010, Unit E on the fifth floor, east Building. Am I correct?让我在重复一遍您的信息，Bellow先生，东楼5E，电话是52381010 C: Yes, then I will wait for them. Thank you.没错，那我就等着了。

谢谢你。

R: My pleasure. I hope it will be fine quickly.不用谢，我想很快就能解决的。

2、前台接听电话场景（R:前台接待；C：客户）第一个场景：R: Hello. This is Huamin Property. May I help?您好，华敏物业，我能为您做什么？C: Hello, this is John Smith. I'd like to speak to Mr. David, please.您好，我是约翰·史密斯，我想找戴维先生。