商务英语邮件培训(Mlcok)
商务英语邮件培训(Mlcok)
据调查，约有88%的互联网用户使用电 子邮件，而在商务领域中约有90%的员工通 过电子邮件的形式来联系公务。随着全球经 济一体化的发展，商务英语电子邮件的写作 越来越受到重视。本次培训将着重探讨商务 英语电子邮件写作的格式、应遵循的相关原 则以及相应的写作技巧。
商务英语电子邮件的基本格式
Dear Mr. xx/Mrs. xx/Sir/Madam/all， 正文 Best Regards, /Yours Sincerely, XXX 常见的商务英语电子邮件包括以下五部分： ①写信人、收信人、抄送收信人、密送收信人的Email地址。②标题。③称呼、开头、正文、 结尾句。④礼貌结束语。⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。 商务信件中要特别注意称呼的礼貌得体。如不知对方姓名只知头衔，可用 Dear + Title作为称 呼或Dear Sir/Sirs, Dear Madam/Madams, Dear Sir or Madam；如只知对方姓名不知性别， 可用Dear+全名；如邮件为一封通函，则用Dear All作为邮件称呼。 正文应结构清楚，便于阅读，如内容较长，可使用小标题、小段落、星号、下划线等方式使邮 件眉目清楚、一目了然。一般包括三部分： 第一部分是开头，需要开门见山地说明写信的原因和目的。如果是回信，还要说明何时收到对 方关于什么内容的信。 第二部分是信的核心和主要内容，把开头提出的问题进行充分的说明和解释。 第三部分是信的结尾，通常以礼貌的祝福或者愿望来结束。 注：齐头式结构，在商务英语中比较流行。因此整篇邮件顶头写，前端不需空格。
随着国际商务活动的不断扩展，商务英语 电子邮件的重要性也日益明显。同时，电子商务 的普及，往往会让写忽视商务英语电子邮件应有 的规范和格式，难免会出现这样或那样的问题。 然而准确规范的英文邮件，不仅能反应写信人的 英语及业务水ቤተ መጻሕፍቲ ባይዱ，还可以体现写信人为人处事的 态度和风格，有助于建立良好的商务关系，最终 对达成贸易起到重要的作用。因此，有必要熟悉 商务英文电子邮件应有的规范和格式，遵循邮件 的写作原则。
商务英语邮件写作培训
建议：短段落加空行
• 8. Vague messages with details missing (意思表达 不清，缺少细节) Eg. 如果在读完一封电子邮件却不清清楚要干嘛是件很糟糕的事情。 Eg. 发信人问了你2个问题，你却只回答了一个。
• 我想从另一个角度来探讨一下这个问题。
举个例子 See your paper
What’s wrong with this email?
Reference 1
What’s wrong ?
Reference 2
Checklist
• SMART原则：Specific(具体), Meaningful(有意义), Appropriate(恰当), Relevant(相关), Thoughtful(体贴周到)
• 4. Keep caps lock off
• 大写字母读起来费劲儿，且像大喊大叫 • 不要全部小写且缩写，比如：if u write in this way u r thot of as lazy and
• 尽量使用形象的语言描述你要沟通的信息。
• Eg.
• I can see what you mean.
• 我明白您的意思。
• Your suggestions look good.
• 你的建议似乎不错。
• I would like to take a look at this issue from another perspective.
• Eg: 昨天我们的会面非常愉快。它提供了很好的机会，让 我进一步了解了你们的新项目，这个项目听起来很有趣。
培训计划邮件英文表达
培训计划邮件英文表达Dear Team,I am pleased to share with you the upcoming training plan for our team development. As we strive for continuous improvement and growth, this training program aims to enhance our skillsets, foster team collaboration, and drive overall productivity.Training Objectives:1. Enhance Communication Skills:Effective communication is the cornerstone of a successful team. In this training, we will focus on improving communication skills both within the team and with external stakeholders. This includes active listening, clear and concise messaging, and understanding non-verbal cues.2. Develop Leadership Skills:Every team member has the potential to be a leader in their own right. This training program will offer leadership development sessions to help team members understand their leadership style, enhance problem-solving abilities, and inspire others to achieve common goals.3. Strengthen Team Collaboration:A cohesive team is greater than the sum of its parts. Through team-building exercises and collaborative workshops, we will strengthen our team dynamics, foster trust, and promote a culture of mutual support and respect.4. Improve Time Management:Time is a precious resource, and effective time management is crucial for personal and team productivity. This training will focus on practical time management strategies and tools to optimize productivity and minimize wasted time.Training Schedule:The training program will be divided into monthly sessions, with each session focusing on a specific area of development. The schedule is as follows:- Month 1: Communication Skills- Month 2: Leadership Development- Month 3: Team Building and Collaboration- Month 4: Time Management StrategiesEach session will consist of a combination of interactive workshops, role-playing activities, and practical exercises to ensure active participation and knowledge retention.Training Delivery:The training sessions will be conducted both in-person and virtually to accommodate the needs of all team members. We understand that some team members may prefer virtual training, while others may benefit from in-person interactions. Therefore, we will ensure that the training is accessible to all, regardless of their location or work setup.Training Resources:To support the training program, we will provide each team member with relevant reading materials, case studies, and access to online resources. These resources will serve as a reference for further learning and application of the knowledge gained during the training sessions.Training Evaluation:A key component of the training program is the evaluation of its effectiveness. We will conduct pre-and post-training assessments to measure the impact of the training on our team's performance. This will help us identify areas of improvement and measure the return on investment for the training program.Feedback and Suggestions:Your feedback and suggestions are integral to the success of the training program. We encourage you to share your thoughts, expectations, and any specific areas of development that you would like to focus on during the training. Your input will help us tailor the training program to better suit the needs of the team.In closing, I am excited about the prospect of this training program and the positive impact it will have on our team's development. By investing in our skills and knowledge, we are taking proactive steps towards building a stronger, more cohesive team.I look forward to your active participation and contribution to the training program. Please feel free to reach out to me if you have any questions or require further information.Best regards,[Your Name]。
商务电子邮件(英文)Lesson 1 An InquiryPPT
询盘不是每笔交易磋商所必经的步骤，但它往往是交易的起点，因 此不应忽视。近些年随着网络的迅速发展，越来越多的交易是通过网 络实现的。此课即为购货方通过网络获知信息后，与供货商进行联系 询盘的邮件。
邮件范文
Dear Mr. Meng, We are a large dealer of baby’s wear, having many years’ experience and extensiveconnections in this particular line of business. Our brand “Angel” enjoys great popularity in Europe and North America.
We are looking forward to your early reply.
Best regards, Sophie Clinton Lark Trading Company Limited 318 Middlemarch Park Siskin Drive, Coventry, West Midlands CV4 3FJ Tel: ××× Fax: ×××
7. line: n. 行业；（货物的）种，类 We have been in this line for years. 我们从事该行业已有多年。 Our line is hardware. 我们经营五金产品。
英文电子邮件培训
英文电子邮件的写作特点和格式五、其它注意事项：A、文法1、切忌主客不分或模糊例子：Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We 我们是主语, 不是report。
)2、句子不要凌碎例子：He decided not to audit the last ten contracts. Because our previous objections about compliance. 应该连在一起。
3、结构对称，令人容易理解例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.应改为：The owner questioned the occupant's lease intentions and ink alterations of the contract.4、单复数不要搞乱，不然会好刺眼，看不舒服。
例如：An authorized person must show that they have securityclearance.5、动词主词要呼应。
想想这两个分别：1）This is one of the public-relations functions that is under budgeted.2）This is one of the public-relations functions, which are under budgeted.6、时态和语气不要转变太多。
英语作文 培训申请邮件
英语作文培训申请邮件Dear Sir/Madam,I hope this email finds you well. I am writing to express my keen interest in applying for the English Composition Training program that your esteemed institution offers. As an avid learner of the English language and a passionate writer, I believe that this opportunity will greatly enhance my writing skills and help me achieve my academic and professional goals.I have always been fascinated by the beauty and power of the English language. From its rich vocabulary and intricate grammar to its ability to evoke emotions and convey ideas, English has always captivated me. However, I realize that to truly master this language and harness its full potential, I need to constantly improve my writing skills. This is where your English Composition Training program comes in.I am confident that this program will provide me with the necessary tools and techniques to craft coherent, engaging, and impactful essays. The curriculum seemscomprehensive, covering everything from basic grammar and sentence structure to advanced techniques like metaphor and simile. I am particularly looking forward to theopportunity to work with experienced teachers who can guide me through the process of writing and help me develop a unique voice and style.Moreover, I believe that this training will greatly benefit my academic and professional pursuits. As a student, I know that strong writing skills are essential for success in exams and research papers. In the future, when I enter the workforce, I know that being able to communicate effectively in writing will be crucial for my career development.I would like to take this opportunity to thank you for considering my application. I am eager to learn and grow under the guidance of your esteemed institution. I look forward to hearing from you soon and hope that I will have the opportunity to join this exciting program.Thank you once again for your time and consideration.Sincerely,[Your Name]**英语作文培训申请邮件**尊敬的先生/女士：希望您一切安好。
商务英语培训学校,英文商务书信范例
商务英语培训学校，英文商务书信范例DISCUSSION & EXERCISE 21. Review the concepts.1) What does“ flush left” mean?2) Which format lines up every part of the piece of writing flush left?3) In which format will the sender’s address be on the right side of the paper?4) Which is the oldest format for business writing?5) How is the modified block style a combination of indented style and block style?6) In the modified block style, what parts of your letter will be on the right side of the paper, not flush left?7) Where sh ould the receiver’s address go on a business envelope?8) What is a“ window envelope”?2. Apply the concepts.1) Label each format and the elements here.1. How are you doing?你好吗?2. I‘m doing great.我过得很好。
3. What’s up?出什么事了/你在忙些什么/怎么了?4. Nothing special.没什么特别的。
5. Hi. Long time no see.嗨，好久不见了。
6. So far so good.到目前为止，一切都好。
商务英语信函写作培训
注意，英文敬语的第一个词的 第一个字母应大写，敬语的后 面应有逗号。
10.签名( Signature):国际工程管 理信函中的签名者应为各方的 正式授权的签字人( authorized signatory)。位置一般应在结束 语下的第二或第三行，在签字 的下面还应打印出签字人的姓 名，见范例信函。在一些特殊 情况下，如果正式授权的签字 人不在，他可临时授权某一高 级管理人员替其签署一些不太 重要的信函，但这一形式下， 实际签字人与签字下方打印出 的姓名不相符，英文一般在打 印姓名前面书写一个for，表示 某人替正式授权的签字人签字， 如下边的示例:
• 有些国际工程信函中，有时信函有附件，此时在信 函的左下方注明 Enclosure (常缩写为Encl)或 Attachment。如果附件不止一项，可写成复数形式 Enclosures ( Encls)或 Attachments。如在正文中已对 附件说明很清楚，可不再需要在信函的 Yours faithfully 左下方注明。
3.日期( Date): 日期一般书写在信函函的右上方，参照编号的下方(有时 也写在参照编号的上方)，表明发出该信函的日期。如:范 例信函中“Date: April8，1996”就表示该信函在1996年4 月8日发出。日期的写法主要有两种，即英国式的习惯写 法和美国式的习惯写法。英国式写法的顺序是日、月、 年，年与月之间加逗号.如:12May，1999；美国式写法的 顺序是月、日、年，年与日之间加逗号，范例信函中的 日期写法即为美国写法。另外，日期中的“日”也可写 为序数词的形式，如 April 8th，12 th May等
做到語言严密，用
词准确，含义清楚。
包含论证内容的信
函还应逻辑性强， 层次分明。
英语培训系列(二)英文邮件.ppt
英文邮件
英文邮件常用语句
• 推荐职位 • 面试安排 • 面试反馈 • BD客户 • 常用开头 • 常用结尾
推荐职位
• Now I am looking for suitable candidates for the position “Maintenance Manager”.
• I regret to inform you that… • I am sorry to say that…
BD客户
• My name is Susan, and I am Consultant of VASTSEA executive search company.
• It was nice talking with you on the phone. • I would like to introduce our company to you,
• Is the interview time OK for you? • Please inform me if the time is not convenient
for you, and I will help to reschedule it. • Please be well prepared for the interview.
yesterday…Fra bibliotek用结尾• If I can help in any way, please do not hesitate to contact me.
• If you require more information, please feel free to ask me.
• Please keep in touch! • Looking forward to your early reply. • Hope to hear from you soon.
培训通知邮件范文
培训通知邮件范文Dear all,We are pleased to inform you that a training session will be conducted next month to enhance your skills and knowledge in the field of [insert specific field/industry]. This training aims to provide you with valuable insights and practical tools that will help you perform better in your roles and contribute to the company's growth.Details of the training session are as follows:Date: [insert date]Time: [insert time]Venue: [insert venue]The training will cover the following topics:1. Topic 1: [insert topic description]- Speaker: [insert speaker name]- Duration: [insert duration]2. Topic 2: [insert topic description]- Speaker: [insert speaker name]- Duration: [insert duration]3. Topic 3: [insert topic description]- Speaker: [insert speaker name]- Duration: [insert duration]This training session is mandatory for all employees in [specific department/role], as it will directly impact your work performance and overall professional development. Therefore, we kindly request your presence and active participation throughout the training.To ensure smooth logistics and make necessary arrangements, we kindly ask you to confirm your attendance by [insert date]. Please email us at [insert email address] with your full name and department mentioned in the subject line.Please note that attendance will be monitored, and any employee who fails to attend without a valid reason may be subject to disciplinary action.We highly encourage you to prepare for the training session by doing some preliminary readings or research on the topics to maximize its effectiveness. Additionally, please bring along any necessary materials such as notepads and pens for taking notes.Should you have any questions or concerns regarding the training session, please feel free to contact [insert contact person's name and email address]. We are here to assist you and provide any necessary information.We look forward to your active participation and believe that this training will greatly benefit both you and the company. Together, let's strive for excellence and continue to grow professionally.Best regards,[Your Name][Your Position] [Company Name]。
外贸英语函电培训讲座
back
2013-7-20 南京茂莱光电有限公司业务人员培 训系列——外贸英语函电 17
商务信函写作的7C’s原则
Courtesy 礼貌、Consideration 体谅、Completeness 完整、Clarity 清楚、 Conciseness 简洁、Concreteness 具体、Correctness 正确
信要写得清楚、明白，无晦涩难懂之处，以至于收信人看了 之后不会误解写信人的意图。信的每段宜一个话题为妥，采用篇幅较短的段 落阐述，每段段首以主题句开门见山提出每段的主要观点。段与段之间应使 用过渡语衔接；诸如 firstly, secondly…; however, moreover, in contrast 等短 语，使整封信自然流畅，明白易懂。
先将收到对方的来信或传真的日期、编号或查号、主题及简单内容加以综合 叙述。
B. Body of the letter
主体，最主要部分。本部分写作好坏决定整篇信函的水平和质量。写作时要 牢记7“C ”s 原则
B.在信的结尾一般有结尾语(The closing Sentences)
在信的结尾一般有结尾语, 一般用来总结本文所谈的事项，提示对受信人的 要求，如希望来函或电报订货、答复询问或作必要的声明等。 We hope to receive your early reply. We look forward to hearing from you. Your prompt reply will be appreciated.
back
2013-7-20 南京茂莱光电有限公司业务人员培 训系列——外贸英语函电 11
7) Body of the Letter
A. 信的开头有开头语(Opening Sentences),自成一节。
国际商务函电教案
Unit 1 Basic Knowledge of Business Letter Writing???? 第1单元商务书信写作的基础知识●Purpose：让学生掌握商务英语书信的格式及构成。
●Outline:ⅠForm and Structure of Business letter 商务书信的格式及构成?ⅡThe ways of writing parts 各部分的写作要领Ⅲaddressing envelopes 信封的写法ⅣWriting Principles of the Business letter 写信的原则●Main Points1、 Form and Structure of Business letter2、英美书信的不同写法●Methods●Time Allotment●CourseⅠForm and Structure of Business letter 商务书信的格式及构成?Form格式：（1）、Full Block Form齐头式（2）、Modified Block?Form with Indented Style混合式（3）、Modified Block?Form 改良式（4）、Simplified form 简化式?Structure构成：a、 Letterhead 信头b、 Reference and date 编号和日期????c、 Inside name and address 封内地址d、 Attention line 注意事项?e、 salutation?称呼??f、Subject line 事由????g、 Body 信文h、 Complimentary Close 结尾礼词i、Signature 签署j、Enclosure 附件k、 Carbon copy notation 抄送?L、Postscripts?附言ⅡThe ways of writing parts 各部分的写作要领Ⅲaddressing envelopes 信封的写法ⅣWriting Principles of the Business letter 写信的原则Ⅴ英美书信的不同写法（1）、英式的书信格式是缩行式或混合式,而美式则是绝对平头式或改良平头。
英文邮件写作文本培训
英文邮件写作文本培训I am excited to share with you some tips and advice for writing effective email communication in English. As we all know, email has become an essential form of communicationin both personal and professional settings. Therefore, itis important to be able to write clear, concise, and polite emails in English.英文，I am excited to share with you some tips and advice for writing effective email communication in English. As we all know, email has become an essential form of communication in both personal and professional settings. Therefore, it is important to be able to write clear, concise, and polite emails in English.中文，我很高兴与大家分享一些关于如何有效地用英文写邮件的技巧和建议。
众所周知，电子邮件已经成为个人和职业环境中不可或缺的沟通方式。
因此，能够用英文写出清晰、简洁和礼貌的邮件非常重要。
First and foremost, it is crucial to have a clear and specific subject line. This helps the recipient understand the purpose of the email and can also make it easier to search for the email in the future. For example, instead of writing "Meeting," a more effective subject line would be "Agenda for Monday's Meeting."英文，First and foremost, it is crucial to have a clear and specific subject line. This helps the recipient understand the purpose of the email and can also make it easier to search for the email in the future. For example, instead of writing "Meeting," a more effective subject line would be "Agenda for Monday's Meeting."中文，首先，拥有一个清晰明确的主题非常重要。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
原 文
Use the Right Greeting:使用正确的称呼。尽管用”Hey”作为写给朋友的电子 邮件开场白没有任何问题，但最好不要用这种方式给潜在的商务伙伴写信。 另一方面，使用非常正式的传统开场白。”Dear Sir” 也已经过时了，最好写成 "Dear Mr. / Ms." 后跟那个人的姓氏。同事之间，通常可直呼其名，如"Dear John"。 Keep it Short and Clear: 使邮件简洁明了。有些情况下可能需要用华丽的词 藻和复杂的句式来彰显你的聪明才智。而在用英语写邮件时，清晰、有条理 的方式才是最佳选择。在邮件的第一段清楚表明写信的目的，保证每段中都 有代表核心观点的中心句。使用类似“first, second, next, and finally”的词 引导读者你所要表述的每一个观点。可以用"If you have any other questions please feel free to contact me."来结束邮件，可以为对方创造进 一步交流的前提。 Be polite and tactful: 懂得谦逊和准确传达信息的重要性。"I want."之类的词 能避免则避免出现，相比之下，"I would like"显得更尊重对方。又如"I am interested in"是提出请求建议或寻求意见的好方法。 电子邮件正确结尾： "I am looking forward to your reply," "Thank you,"或者 "Sincerely"都是给收信人留下好印象的结尾方式。
随着国际商务活动的不断扩展，商务英语 电子邮件的重要性也日益明显。同时，电子商务 的普及，往往会让写忽视商务英语电子邮件应有 的规范和格式，难免会出现这样或那样的问题。 然而准确规范的英文邮件，不仅能反应写信人的 英语及业务水平，还可以体现写信人为人处事的 态度和风格，有助于建立良好的商务关系，最终 对达成贸易起到重要的作用。因此，有必要熟悉 商务英文电子邮件应有的规范和格式，遵循邮件 的写作原则。
整片邮件的格式（称呼、落款等）不规范，英文书信中标点后面必须空一格。 ①语句不完整，this指什么？ ② 同一个句子中连续出现2个about，重复。后一个 应该为of，表示从属关系。 ③ ④语句表达不合理，在发信方对于出现的问题十分 焦急的情况下应告知对方承诺解决的时间以及相应的计划等，不能用责任人不在 或没有时间来推脱。 Dear Mr.XXX, I‘m sorry about the problem of our system. I sincerely apologize for it and we’ll try our best to solve the problem in a week. （此处可加上具体 的解决方案）Please contact me if you have any question. Best Regards， XXX
1.
I would like to talk to you over the phone regarding issues about the XX project. 我想跟你电话讨论下XX项目的情况。 I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。 2. 反馈/建议： Look forward to your feedbacks and suggestions soon. 期待您的反馈建议！ Please contact me if you have any question. 有任何问题，欢迎和我们联系。 3. 附件： I enclose …for your reference. 我附加了…供您阅读。 Please check the attached file for …. …请在附件里查收。 4. 列表： Some items need your attention: 1…2…。以下方面需提请注意：1…2…。 5. 提议： For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划，我有一个提议…… 6. 感谢： Thank you so much for the cooperation. 感谢你的合作！ 7. 致歉： I sincerely apologize for…! 对…我真诚道歉！ I apologize for the late replying and we‘ll ……ASAP(as soon as possible). 很抱歉现在才回复，但我们会尽快…。
= ① I'm sorry about this. ② Now,we have been clear about the problem about our system. ③ There is a new colleague joining our team,and he will arrange for checking the system. ④ Because he is busy with another requirement now,he will give us the optimal plan after finishing that one. Regards! 问 题 点
“金鳞岂为池中物， 一遇风云便化龙”
商务英语电子邮件写作培训
Leo.li
目录
1
商务英语电子邮件的基本格式
2
英文商务邮件超实用的技巧
3
英文商务邮件写作必备的黄金句子
前言
商务英语电子邮件以其方便快捷，在现 代商务活动中起着重要作用。商务往来中的 电子邮件代表着公司的形象，显示着公司的 水平和实力，直接影响到客户对公司的评估 。所以，商务电子邮件的写作在业务往来中 占据着举足轻重的地位。
据调查，约有88%的互联网用户使用电 子邮件，而在商务领域中约有90%的员工通 过电子邮件的形式来联系公务。随着全球经 济一体化的发展，商务英语电子邮件的写作 越来越受到重视。本次培训将着重探讨商务 英语电子邮件写作的格式、应遵循的相关原 则以及相应的写作技巧。
商务英语电子邮件的基本格式
Dear Mr. xx/Mrs. xx/Sir/Madam/all， 正文 Best Regards, /Yours Sincerely, XXX 常见的商务英语电子邮件包括以下五部分： ①写信人、收信人、抄送收信人、密送收信人的Email地址。②标题。③称呼、开头、正文、 结尾句。④礼貌结束语。⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。 商务信件中要特别注意称呼的礼貌得体。如不知对方姓名只知头衔，可用 Dear + Title作为称 呼或Dear Sir/Sirs, Dear Madam/Madams, Dear Sir or Madam；如只知对方姓名不知性别， 可用Dear+全名；如邮件为一封通函，则用Dear All作为邮件称呼。 正文应结构清楚，便于阅读，如内容较长，可使用小标题、小段落、星号、下划线等方式使邮 件眉目清楚、一目了然。一般包括三部分： 第一部分是开头，需要开门见山地说明写信的原因和目的。如果是回信，还要说明何时收到对 方关于什么内容的信。 第二部分是信的核心和主要内容，把开头提出的问题进行充分的说明和解释。 第三部分是信的结尾，通常以礼貌的祝福或者愿望来结束。 注：齐头式结构，在商务英语中比较流行。因此整篇邮件顶头写，前端不需空格。