2020年商务英语BEC初级练习试题及答案

2020年商务英语BEC初级考试训练试题及答案

2020年商务英语BEC初级考试训练试题及答案Questions41 – 52Read the text below about job vacanciesIn most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however,are correct .If a line is correct , write CORRECT on your Answer Sheet .If there is an extra word in the line,write the extra word in CAPITAL LETTERS on your Answer Sheet .The exercise begins with two examples, (0) and (00)Temporary staff required0 Data Facts Limited is an expanding management services company whose00 based in the north of England. We are undertaking a major piece of research41for a leading financial institution . Part of the research is being a nationwide42 telephone survey in early part December. Phone calls will be made from an43 office in the centre of Manchester. The temporarystaff will receive a fully day’s44 training. They will then phone people who have been agreed to take part in the45 survey and will go on through a questionnaire with them. They will be required46 to record the responses accurately in writing. It will be necessary for those who47 appointed to work a certain number of evenings and weekends. We are48 looking for people who have a good telephone manner. A good level of their49 education is desirable, but what we most require of people taking on this50 work is common sense and the experience of getting thins done over51 the telephone. Some knowledge although of banking or insurance would be an52 advantage. Interested candidates should contact with our Recruitment Officer by phone or email to request an application form.参考答案：41-45 BEING PART FULLY BEEN ON46-50 WHO CORRECT THEIR CORRECT CORRECT51-52 ALOTHOUGH WITH。

2020年商务英语(BEC)初级口语试题及答案(卷九)

2020年商务英语（BEC）初级口语试题及答案（卷九）Every employee has five sources of power to draw from. Assess your potential power sources and use them to your advantage.1. Personal power is all about your charisma, your passion to achieve the strength of your convictions, your ability to communicate and inspire, and your leadership skills.2. Relationship power derives from the network of contacts and friends that you make, develop, and maintain at work; from coworkers who keep you up to date with the goings-on in their part of the organization, to executives who seek you out for special projects——and everyone in between.3. Position power is directly related to where you reside on your company’s organizational chart. Owners, presidents, and CEOs have plenty of position power, while receptionists, clerks, and laborers typically have little or none.4. Knowledge power is based on the special expertise and knowledge that you have of your job, your departments, or your organization.5. Task power is inherent in the jobs you are assigned at work. Some work is by nature more important to the health of the organization than others. For example, salespeople, whose job is to bring in money by selling its products or services, usually have high task power.You can leverage any source of power you have to build your base of power in another source.参考译文：每个雇员都有五种可以利用的权力资源。

2020年商务英语(BEC)初级口语试题及答案(卷九)

2020年商务英语（BEC）初级口语试题及答案（卷九）Every employee has five sources of power to draw from. Assess your potential power sources and use them to your advantage.1. Personal power is all about your charisma, your passion to achieve the strength of your convictions, your ability to communicate and inspire, and your leadership skills.2. Relationship power derives from the network of contacts and friends that you make, develop, and maintain at work; from coworkers who keep you up to date with the goings-on in their part of the organization, to executives who seek you out for special projects——and everyone in between.3. Position power is directly related to where you reside on your company’s organizational chart. Owners, presidents, and CEOs have plenty of position power, while receptionists, clerks, and laborers typically have little or none.4. Knowledge power is based on the special expertise and knowledge that you have of your job, your departments, or your organization.5. Task power is inherent in the jobs you are assigned at work. Some work is by nature more important to the health of the organization than others. For example, salespeople, whose job is to bring in money by selling its products or services, usually have high task power.You can leverage any source of power you have to build your base of power in another source.参考译文：每个雇员都有五种可以利用的权力资源。

2020年商务英语(BEC)初级口语试题及答案(卷一)

2020年商务英语（BEC）初级口语试题及答案（卷一）Work Environment工作环境Work environment 工作环境，亦作working environmentDeterminant 决定因素European Community 欧洲共同体(欧盟(European Union)的前身) ECU 欧洲货币单位(European Currency Unit 欧元(Euro-dollar 的前身)Occupational disease 职业疾病Industrial injury 工伤Underestimate 低估，过低估计Incidence 发生，出现的行为或事件Disablement benefit 伤残救济金Dermatitis 皮炎Extrapolation 推断Drudgery 辛苦乏味的工作，苦工Obligation 义务，职责，责任Take precaution 采取防范措施Ensure worker comfort 保证工人的舒适度Office appliances 办公设备Copier 复印机Fax machine 传真机Out of date 过时Service contract 服务合同Obsolete 过时的，废弃的Spatial design 空间设计Accessible 容易取得的，容易接近的File system 文件橱柜Surplus office supplies 多余的办公用品Ambient light 背景光照明，环境光照明Task light 岗位操作照明Work station 工作区Defective illumination 不良照明A filing cabinet 文件橱柜Over-3-day injury 请假三天以上的工伤Computer cable 电脑线Telephone cord 电话线Wiring 配线Ream 令(量词，500张为1令)Xerox paper 复印纸Frayed 磨损的Tape down 用带子捆住，用胶布把…粘住Rubber protector 橡胶防护罩，橡胶保护装置Tack down 钉住，钉牢Slip-resistant 防滑的Ventilation 通风Sore throat 喉咙痛Safety inspection 安全检查Individual creativity 个人的创造力Smoke detector (预报火警的)烟雾探测器A working fire extinguisher 功能良好的灭火器Acquaint sb. With sth. 让某人了解/熟悉Rules and regulations 规章制度ILL-health and the work environment疾病和工作环境Work is an important determinate of health. It can influence health positively or negatively.工作是健康的一个重要决定性因素，它可以给身体带来正面或负面的影响。

2020年商务英语BEC初级模拟练习题及答案

2020年商务英语BEC初级模拟练习题及答案Question 1●An international survey has recently been conducted, asking whether companies plan to alter their spending on information technology next year. The pie charts below compare planned expenditure on IT by European and South-East Asian companies in the coming year●Using the information from the pie chart , write a short report describing the differences between Europe and South-East Asia.●Write 120-140 wordsPart twoWrite an answer to one of the question 2-4 in this part. Write your answer in 200-250 words.Question 2●Your company opened a new branch a year ago and the Managing Director at Head Office has asked you to prepare a report on its progress.●Write your report for the Managing Director. Including the following information：●the r eason for opening the branch●its successes●problems experienced●plans for the coming yearQuestion 3Your department recently moved to a new building, you are not satisfied with the way the removal company dealt with the move of your furniture and equipment and have decided towrite a letter of complaint to the removal company about it.Write the letter to the removal company, including the following information：Details of the move and what was movedWhat was unsatisfactoryWhat you had expected from the companyWhat you expect to happen nowQuestion 4the international organization you work for is considering the possibility of producing a promotional brochure to publicise the company abroad . The Managing Director has asked you to write a contribution for this brochure.Write your proposal for the Managing Director, including the following informationPossible contents of the brochureWays to make it attractiveBenefits the brochure could have for the companyListeningapproximately 40 minutes (including 10 minutes’ transfer time)Part one：Question 1-12●You will hear a representative of a company which organizes trade fairs for academic recruitment . she is talking to a group of prospective clients.● As you listen, for questions 1-12. complete the notes, using up to three words or a number.●.After you have listened once, replay the recording.Praxis Academic Recruitment FairsSpecific geographical areas served：(1)______________________(2) _____________________Package includes：Exhibition(3) ____________________Delivery of all (4) _________________Local(5) _______________“Filtering system”：Works through (6) __________________Advertisements placed in (7) __________________And on (8) _________________。

2020年上半年商务英语初级翻译笔译及答案

2020年上半年商务英语初级翻译笔译及答案1. 1. In the end , he _____. [单选题]A. got invited(正确答案)B. gets invitedC. was invitedD. was to be invited2. 2. He wore dark glasses to avoid _____. [单选题]A. having been spottedB. to be spottedC. spottedD. being spotted(正确答案)3. 3. A new theory ______ before it can be put into practice. [单选题]A. must be tested(正确答案)B. be testedC. can be testedD. to be tested4. 4.Sooner than ______ for others, she started her own business. [单选题]A. workingB. workedC. to workD. work(正确答案)5. 5. I can't afford as _____ car as this one. [单选题]A. expensive a(正确答案)B. an expensiveC. a more expensiveD. a most expensive6. 6. Do what I tell you --_____! [单选题]A. or else(正确答案)B. or soC. and thatD. and do7. 7. This is the house _____ windows were broken. [单选题]A. whose(正确答案)B. whichC. itsD. of which8. 8. A hot shower, a cup of milk, a bag of potato chips, and then a good sleep _____ the luxury that he needed after the examination. [单选题]A. areB. wasD. is9. 9. Every drop of tears, every moan out of pain and every cry for help then _____ like knife cutting deep into his heart. [单选题]A. was(正确答案)B. areC. wereD. is10. 10. I expect all the letters _____ promptly. [单选题]A. being typedB. to be typed(正确答案)C. having been typedD. to have been typed11. 11. The information was later admitted _____ from unreliable sources. [单选题]A. to be obtainedB. to have been obtained(正确答案)C. that it has been obtainedD. that it was obtained12. 12. For a child to give up less mature idea for a more sophisticate one, it requires that the child____ psychologically ready for the new idea. [单选题]A. isC. wereD. would be13. 13. We still have a lot of problems ____. [单选题]A. unsolved(正确答案)B. unsolvingC.unsolveD. to be unsolved14. 14. He regretted _____ her the truth. [单选题]A. having told(正确答案)B . to have toldC. had toldD. to tell15. 15. Domestic-made TV sets are not ____ imported ones at all. [单选题]A. more inferior thanB. inferior to(正确答案)C. inferior thanD. more inferior as16. 16. ____ by accident _____ by design, he arrived too late to help us. [单选题]A. Not only...but alsoB. Neither...norC. Whether...or(正确答案)D. Both...and17. 17.____ , he managed to remain among the top 5% of his class. [单选题]A. To work hard as he didB. Working hard as he did(正确答案)D. Worked hard as he didD. Worked hard as he did18. 18. They left the door open _____ to hear the baby. [单选题]A. so as for meB. so that meC. in order for me(正确答案)D. and for me19. 19. New machinery _____ arriving tomorrow. [单选题]A. will beB. is(正确答案)C. areD. shall be20. 20. The family ____ able to come to a unanimous consent that the child must be operated on as quickly as possible. [单选题]A. were(正确答案)B. isC. areD. was21. 1. Have you decided to keep on ______ your university course? [填空题]空1答案：with22. 2. You should always look out ______ the traffic. [填空题]空1答案：for23. 3. The manager will have to hire two people to make up ______ the lost time. [填空题]空1答案：for24. 4. He’s got a degree ______ chemistry. [填空题]空1答案：in25. 5. A key ______ the back door is always kept on a high ledge above the door. [填空题]空1答案：to26. 6. His familiarity ______ many modern languages surprised all of us. [填空题]空1答案：with27. 7. This leaves no stain ______ his character, and no further prejudice against him should be entertained. [填空题]空1答案：on28. 8. We are taken ______ surprise when the inspector called. Yet we knew he was visiting everyone in turn. [填空题]空1答案：by29. 9. I was ______ the impression that you had already made a couple of new outfits for yourself. [填空题]空1答案：under30. 10. ______ her turn from a shopping expedition, my aunt found that the burglar had taken all her money in the drawers. [填空题]空1答案：on31. Jane has to stay here all day, ______? [填空题]空1答案：doesn’t she32. 2. We may go home now, ______? [填空题]空1答案：shall we33. 3. You must have made a mistake, ______? [填空题] 空1答案：mustn’t you34. 4. There won’t be any trouble, ______? [填空题] 空1答案：will there35. 5. You had a talk with her, ______? [填空题]空1答案：did you36. 6. I don’t think you’ve done it, ______? [填空题] 空1答案：have you37. 7. I suppose (that) he’s serious, ______? [填空题] 空1答案：isn’t he38. 8. I am late, ______? [填空题]空1答案：aren’t I39. 9. He hasn’t a lot of time to spare, ______? [填空题]空1答案：has he40. 10. If he did more work he’d be very good, ______? [填空题] 空1答案：wouldn’t he。

2020年商务英语BEC初级模拟训练题及答案

2020年商务英语BEC初级模拟训练题及答案Questions 9–14Read the text taken from an article about the development of international managersChoose the best sentence from the opposite page to fill each of the gaps .For each gap 9– 14, mark one letter (A-H) on your Answer Sheet .Do not use any letter more than once .There is an example at the beginning .(0)Search for the “ worldly –wise” company executivesThe quest for international managers is underway in virtually every industrialized economy , the search has been made urgent by the globalization of world markets and the growth in crossborder mergers and acquisitions. (0) Many firms report being so stretched that they simply do not have enough of the high-quality people they require to lead their their global expansion.Other companies are having difficulties releasing experienced people from existing operations in order to lead new international ventures. There are indications that a shorftage of internationally skilled people may be an important constraint on firms’ international ambitions. (9) However, identifying the need for international managers is easier than developing them.So what makes an international manager? Paul Evans, a professor at INSEAD, the European business school, does not believe that any particular nationality produces a more international manager. Neither does he believe that it’s a matter of having the ability to cope with a lifestyle that involves working in Madrid one day, London the next andBerlin the day after. (10) Rather, he believes that the secret of being a good international manger is being comfortable with managing diversity.Ford of Europe, which has encouraged the development of international managers for more than 20 years, says that its managers are globally-minded before they become global operators. (11) a car that you buy in the UK, for example, is going to be the same car that sells in Germany, Finland and Portugal, so the people who are involv ed in the car’s development have to be aware of the market requirements inall those different countries.Generally, it seems that the only effective way to develop international skills and perspectives is through direct international experience. (12) Such experiences open people’s minds to the fact that things are done differently lese where and encourages them to think in a wilder context..Formulating effective strategies for developing a company’s management resource is a demanding exercise, w ith conflicting issues to be solved (13) Another dilemma is whether to use local managers or expatriates.The recruitment and development of effective international managers requires considerable financial resources and can be hard to justify at budget meetings. (14) however , without them, companies will continue to find their expansion plans frustrated by a lack of internationally effective managers.A from the moment they join the company, employees are faced with having to think internationallyB This can be through involvement in international task forces or through living and working abroad.C Should , for example, only an elite few receive international experience in preparation for top jobs or should it be offered to a wider group?D these problems mean that developing managers who think and operate globally is absolutely vital for companies operating in foreign markets.E Language training , overseas visits and in-house management courses are all expensive to implement.F Jet-setting between international operations merely creates a business equivalent of theover-packaged touristG Companies are now emphasizing the human skills involved in managing other peopleH These trends are pushing companies’ existing management resources to the limit参考答案：9-10 DF 11-14 ABCE。

2020年商务英语(BEC)初级口语试题及答案(卷五)

2020年商务英语（BEC）初级口语试题及答案（卷五）The Importance of Good CommunicationsEffective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communication problems that can undermine their performance. In many cases,these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all.The potential gains must be weighed up against the costs, and firms should realize that more communicationdoes not necessarily mean better communication."As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount ofpaperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different.The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager's desk and you will see the problem -- it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex.In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performance.B. an explanation of how company targets have been set.C. information on promotion prospects within the company.D. an indication of which duties they can expect assistance with.1.参考答案:A 系统解析:文中第一段：“Staff need to know howthey are getting on，what they are doing right and in which areas they could improve.”意为：“员工需要知道他们进展得怎么样，做对了什么事，在哪些方面需要改进。

2020年商务英语(BEC)初级口语试题及答案(卷二)

2020年商务英语（BEC）初级口语试题及答案（卷二）解决工作过劳的问题你们的经理已经注意到了公司员工工作过劳的种种迹象。

请你们提出改进这一情况的建议。

讨论并决定：l 员工表现出哪些过劳症状l 应采取什么措施来减少工作压力A：Well, I think employees in our company are overburdened though they do not tell you how they feel. But most of them show signs like consistently working late, working through lunch, coming to work even when ill, bringing work home, rushing to meet very tight deadlines and signs like…er…B: Like expressing frustration, feeling guilty when they leave work on time and not taking holidays.A: Yes. You’re quite right.B: This situation has to be improved. You know, the consequences of this overload can be stress, burnout, and illness. For the company, it can result in high turnover and poor performance.A: So it’s time we should get started with some downshifting plans to help our staff relax and get over stress from work.B: I think we can provide some flexible benefits to help employees balance their personal life and work. For example, we can offer childcare vouchers, retail vouchers, critical illness insurance and any…er, well, Imean annual leave.A: We should also provide some sports facilities and organize sports activities to enhance employees’health.B: That’s a good idea. We can also provide coffee rooms and nutritious refreshments, so that our staff can relax themselves there during the break.A: I quite agree with you . and encouraging staff to take up a hobby is another way to get off the treadmill.B：Yes, recently, some other companies have organized “Joy Gang”, to generate workplace fun. You see, laughter is the best medicine for those who are in low spirits. And it help to boost the morale of our staff.A: 嗯，我认为公司的员工负担过重虽然他们并没有告诉你他们的感受。

2020年商务英语BEC初级模拟训练(第一套)

2020年商务英语BEC初级模拟训练（第一套）单项选择题1、回答题：MEMOTo： Factory staffFrom： Factory ManagerDate： 19 November 2008Subject： Quality controlThe new system starts Monday week. Please read attached leaflet and contact me if there are any queries.What does the Factory Manager want the staff to do?A.Suggest additions to quality-control instructions.B.Ask if they don't understand something.C.Contact him when the new system starts.2、回答题：Look at the chart below. It shows a manufacturing company's expenditure on recruitment and training, and its production levels over a ten-year period.Which company does each sentence (11-15) describe?For each sentence, mark one letter (A-H) on your Answer Sheet.Do not use any letter more than once.Expenditure on Recruitment and Training,and Numbers of Units ProducedA drop in expenditure on both recruitment and training resulted in a declined in the number of units produced.4、回答题：Notice to all StaffConfirm your summer holiday dates with your department supervisor before entering them on the Holiday List.Holiday dates are confirmed once they have seenA.added to the Holiday List.B.checked with other staff in the department.C.agreed by your superior.5、回答题：Read the article below about package holiday success.For each question on the opposite page, choose thecorrect answer.Mark one letter (A, B or C) on your Answer Sheet.Package Holiday SuccessTravel operator Sandersley is different from most of its rivals. UK package holiday companies would love to have plenty of repeat business. Instead, in an effort to attract trade, they are forced to spend enormous sums on marketing --but they are operating in a very competitive market. So, although the big travel companies try hard to createattractive brands, if you ask the customers delayed at airports, many aren't even sure which company they've booked with. Ask customers of Sandersley, however, and this is probably their third or fourth holiday with the company.A Sandersley holiday doesn't come cheap; but for their customers this isn't an issue.The attraction is that they get an activity based 'club' which has escaped the notice of the general public. Even the location of the holiday is of minor importance.A high proportion of customers are families,because the adults are free to enjoy the activities on offer, while small children are in the care of people employed by Sandersleyjust for this purpose. These nannies get free flights and meals on top of their pay.Interestingly, most of the company's senior managersbegan at the bottom： for example, Carol Fletcher, the Marketing Manager, came as a ski guide in 1985, went away toset up her own catering business, sold it for a considerable sum, and returned to Sandersley in the late1990s.The company's performance over the years means that Itgets a steady stream of offers from large tour operators wanting to buy the company. Jerry Baker, who started the firm, came very close to selling' it for 30 million a few years ago. But at the last minute, Garmond, the potential buyer, wasitself taken over by an American travel company which didn't see a place for Sandersley in the group.So where does that leave Sandersley? Despite greatly increasing its turnover in the past four years, the company has a careful attitude to expansion. Its decision not to sell skiing holidays in North America proved the right one when many of its rivals failed to persuade British travelers totake the tenhour flight. Learning from experiences like these, Sandersley's two recent departures from its main activity are the acquisitions of restaurant chains in Spain and in Turkey. And as for moving into the mass market for its holiday? Sandersley is much too successful to want to do that.Sandersley differs from most other UK travel operators inA.the cost of its holidays.B.the places where it advertises.C.the number of repeat bookings it has.简答题6、ScenarioI'm going to describe a situation.Your company is going to provide a training program forits new staff. Discuss with your partners about what kind of training courses are most needed for the new staff.Prompt materialBackground of your companyDisciplines in your companyCompany management systemForeign languagesHow to work in a teamFollow-on questionsCan you think of any other things your company should provide for the new staff?(Why?)Do you think the corporate culture is important in a company? (Why/Why not?)Do you think it is important for a company to give on-job training for the new staff?(Why?)Why do you think it is important for a new employee to merge into the company he works in? (Why?)Do you think the skills people learn in one company are still useful in another com-pany? (Why?/Why not?)7、(1) What do you think of your name?(2) Do you like travelling by sea?(3) Have you got any experience in management?8、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(1) How to spell your family name?(2) Are you at school or working?(3) Do you get along well with your colleagues?9、In this part of the test, the examiner reads out a scenario and gives you someprompt material in the form of pictures or words. You have 30 seconds to look at the test promptly, and then about two minutes to discuss the scenario with your partner. After that, the examiner will ask you more questions related to the topic.For two or three candidatesScenarioI'm going to describe a situation.Your company has decided to deal with work in office automation. Talk togetherfor about two minutes about some of things that need to be solved and decidewhich three are to be solved at first,Here are some ideas to help you.Prompt materialThe advanced computer systemCut the costsNetwork serviceDeal with a heavy paperwork loadInstall a system to recycle used printing papersFollow-on questionsDo you think companies should provide training of modern facilities for their staff?(Why?/Why not?)What do you think is the most important thing in an office?Is it important for the staff to acquire a range of skills? (Why?)Is it important for the staff in the office to learn some basic knowledge about computer?How can a company help staff use the hi-tech office ecluipment?10、In this part, the interlocutor asks questions to each of the candidates in turn. You have to give information about yourself and express personal opinions.(1) Are you a northerner or a southerner?(2) What kind of person do you want to be in the future?(3) Do you believe the computer is very important for us?。

2020年商务英语（BEC）初级口语试题及答案（卷一）

2020年商务英语（BEC）初级口语试题及答案（卷一）2020年商务英语（BEC）初级口语试题及答案（卷一）Work Environment工作环境Work environment 工作环境，亦作working environmentDeterminant 决定因素European Community 欧洲共同体(欧盟(European Union)的前身) ECU 欧洲货币单位(European Currency Unit 欧元(Euro-dollar 的前身)Occupational disease 职业疾病Industrial injury 工伤Underestimate 低估，过低估计Incidence 发生，出现的行为或事件Disablement benefit 伤残救济金Dermatitis 皮炎Extrapolation 推断Drudgery 辛苦乏味的工作，苦工Obligation 义务，职责，责任Take precaution 采取防范措施Ensure worker comfort 保证工人的舒适度Office appliances 办公设备Copier 复印机Fax machine 传真机Out of date 过时Service contract 服务合同Obsolete 过时的，废弃的Spatial design 空间设计Accessible 容易取得的，容易接近的File system 文件橱柜Surplus office supplies 多余的办公用品Ambient light 背景光照明，环境光照明Task light 岗位操作照明Work station 工作区Defective illumination 不良照明A filing cabinet 文件橱柜Over-3-day injury 请假三天以上的工伤Computer cable 电脑线Telephone cord 电话线Wiring 配线Ream 令(量词，500张为1令)Xerox paper 复印纸Frayed 磨损的Tape down 用带子捆住，用胶布把…粘住Rubber protector 橡胶防护罩，橡胶保护装置Tack down 钉住，钉牢Slip-resistant 防滑的Ventilation 通风Sore throat 喉咙痛Safety inspection 安全检查Individual creativity 个人的创造力Smoke detector (预报火警的)烟雾探测器A working fire extinguisher 功能良好的灭火器Acquaint sb. With sth. 让某人了解/熟悉Rules and regulations 规章制度ILL-health and the work environment疾病和工作环境Work is an important determinate of health. It can influence health positively or negatively.工作是健康的一个重要决定性因素，它可以给身体带来正面或负面的影响。

2020商务英语BEC初级考试练习试题及答案

2020商务英语BEC初级考试练习试题及答案Read the following extract from a book on management and the questions on the opposite page .For each question 15– 20,mark one letter (A, B, C or D ) on your Answer Sheet for the answer you chooseIn the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turnedinside-out and upside-down, to ensure that it is a marketing –led, customer-responsive business, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is tobuild people’s self-confidence, to persuade them that, although it is inevitable that the changes will go ahead,they also bring with them new opportunities for employees. However, this is not an easy task. People tend to beskeptical of these claims and to feel that they are losingtouch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face upto the fact that they no longer have a job for life.Research indicates that people respond to thispredicament in a variety of ways. The bulk of employees fall into two main categories in terms of their response to thenew situation：on the one hand there are the “ pragmatists” and on the other “ the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usuallythe majority, may respond to threatened changes with afeeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managersare so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly online managers. All their research points to the same conclusion： people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If youcan’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.15： in the last eight years, Concordia hasA made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 from Concordia’s point of view, the role of communication is toA win employee support before going ahead with the changesB change the compa ny’s core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees’ response to。

2020年商务英语BEC初级练习试题及答案

2020年商务英语BEC初级练习试题及答案Look at the sentences below and at the five managers’　comments on leadership on the opposite pageWhich new item (A, B, C ,D or E) dose each statement 1 –8 refer to ?For each statement 1– 8 , make one letter(A, B, C ,D orE) on your Answer Sheet .You will need to use some of these letters more thanonce .1、Successful leadership involves making sure thatemployees accept new ideas.2、A good leader can bring success to a company indifficulties3、Leaders should be assessed on the basis of their achievements4、The personalities of good leaders are generallydifferent from those of other managers5、Patience is a valuable quality in a successful leader6、Leaders consider potential changes in what theircompany does for others7、Good leaders will encourage their staff if theirorganization is in difficulties8、Leaders need to adapt their behaviour to suitdifferent circumstancesA Maurizio VernaLong-term, visionary business leaders must be prepared toinvest to get what they want for their company. They knowwhen and how to apply pressure and to take risks, when theyneed to display a more hands-off approach. I have a prettyclear view of my ideal b usiness leader, and of course that’s where I ‘m trying to head： he or she should start up andgrow a cash-rich, multi-interest international organizationof tremendous strenngth and depth.B Sue TuckerThe pace of technological change, and the rate at which businesses are changing , requires leaders to have aparticular aptitude for technology and an understanding ofthe internet. A lot of people are aware of the opportunitieshere ,but awareness alone isn’t enough： in a true leaderthis needs to be coupled with clever marketing, productdesign and technological innovation, and keeping abreast ofeverything going on in the company. In fact the acid test , Ithink , is being able to use all of these skills to turnaround a failing company.C Carol GodfreyEffective leaders stand out from the herd. They’re often idiosyncratic, even eccentric.They have the confidence to be themselves, and not to adopt the language and attributes ofthe run-of-the-mill professional managers and accountants.What’s cruci al is having the charisma or whatever it is thatgives their staff confidence in them, so they can keepeveryone on board when they want to make innovations. Sooften these don’t get off the ground because of lack of leadership, because after all, our response to change issignificantly affected by how it’s introduced.D Brian MatthewsLeadership is about making things happen and being judgedby results. Good ideas that go nowhere are a waste of time. Anticipate needs-those of customers for instance-and initiateaction to meet those needs before the people concerned haveeven recognized they’ve got them. That way you’ll always be ahead of the game, whatever line you’re in. For instance, top stockbrokers will learn allabout you and your business and keep themselves completely upto date with your field in order to advise you. If they’re really good they ‘ll recognize trends even before you do .E Ana Costa Outstanding leaders understand both tacticsand strategy, and are prepared to play a very long game toachieve their objectives. They understand that innegotiations they need the “ win-win” concept, because losers risk losing their dignity, which is no good for yourlong-term business relationship with them. Leaders must stay optimistic, whatever the odds, and keep up morale of their company, even when the going’s tough. It’s important to be very much hands-on, too. A good leader will champion ideasthat keep the company in the forefront.参考答案： 1-5 CBDCE 6-8 EA。

2020年商务英语(BEC)初级口语试题及答案(卷三)

2020年商务英语（BEC）初级口语试题及答案（卷三）(1) Do you like working in a team or on your own?(why?)你喜欢在团队与个人合作还是独自工作?I like working in a team, as the proverb goes:”Two heads are better than one.”In a team, I can learn from my fellow workers, get help from them when I’m under pressure. And the most important thing is : I can learn to communicate with all sorts of people.(2) How important is the central leadership of a team?团队的核心领导有多重要?It’s very important. You need someone with managerial skills to lead within the team: he is able to see the big picture of the work going on , to engage others, coordinate interpersonal relationship and organize resources effectively.(3) Do you prefer to work in small teams or big teams?(why)你喜欢在小型团队还是在大型团队中工作?I prefer to work in a big team. You see, when you work with more people, you get a chance to listen to different points of view, to learn to see things in different perspectives. It’s also more challenging as you have to coordinate with more people,(4) Is it necessary for a team to have regular meetings?团队是否有必要定期开会?Yes, I think it’s absolutely necessary. Regular meetings can enableteam members to keep track of work progress and it’s a means of considering information and making collective decisions.PART TWO: Mini-presentationWhat’s important when…?Evaluating the success of teamwork 衡量团队成功与否需要考虑哪些要点?l Mutual trust 相互信任l Full co-operation 通力合作Mutual trust is the first secret of successful teamwork. When members share a trusting relationship, they will feel free to express their views, understand each other’s capabilities and limitations, and communicate with each other timely. This helps to bring out the potentials, experience and creativity of the individual and create good work environment.Full co-operation among team members has a direct impact on the success or failure of the team. When team members develop a strong awareness of cooperation, they would make collective efforts to achieve the common objectives and ensure a higher level of quality and workmanship.On top of that, timely communication and decision making will also help to improve work efficiency.相互信任是团队合作成功的秘密之一，当团队成员建立相互信任的关系，他们就可以毫无束缚的表达自己的观点，相互了解对方的能力和缺点，而且可以及时相互沟通。

2020年商务英语(BEC)初级口语试题及答案(卷四)

2020年商务英语（BEC）初级口语试题及答案（卷四）1. From and To 发送者和接收者A:What do you put on the fax cover page other than From and To?B:The title, total pages including the cover page, and telephone and fax number s of each party.A: 传真首页上除了发送者和接收者还写些什么?B: 标题,页数包括扉页、双方的电话号和传真号。

B: We do. Ask Lisa to get an electronic copy.A: 我们公司有统一的传真格式吗?B:有,去找丽莎要一个电子文档。

4. Followed by originals (contract) 续发原件(合同)A: Linda, I will fax the letter to you, followed by express mail of the originals.B: Thank you so much.A: 琳达,我会传真一封信给你,再把原件快递续发给你。

B:非常感谢你。

5. Legally acceptable 法律承认的A: Can we use the faxed contract?B: It may not be legally acceptable.You can use it temporarily, but you need to get the originals ASAP.A: Why?B:’Cause faxed copy can have forge d signatures.A: 我们能使用传真的合同吗?B:法律上是无效的,你可以临时使用,但你应该尽快拿到原件。

A: 为什么?B:因为传真件上的签名可以伪造。

注:ASAP is short for as soon as poss2. Fax it to me 传真给我A: Mike, the contract is signed by ou r GM. Do you want me to send it overni ght?B: Yes, please. Could you also fax it to me now?A: 迈克,我们总经理在合同上签字了,我要用特快专递发给你吗?B: 是的,请发给我。

2020年商务英语(BEC)初级口语试题及答案(卷五)

2020年商务英语（BEC）初级口语试题及答案（卷五）The Importance of Good CommunicationsEffective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working towards a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.However, firms often have communication problems that can undermine their performance. In many cases,these problems occur because messages are passed on in an inappropriate way. There are, of course, several ways of conveying information to others in the organization which include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on what exactly it is you are communicating. For example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face.One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: systems can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all.The potential gains must be weighed up against the costs, and firms should realize that more communicationdoes not necessarily mean better communication."As the number of people involved in an organization increase, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forwards. This can lead to a tremendous amount ofpaperwork and is often less effective than face-to-face communication. When you are actually talking to someone you can discuss things until you are happy that they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received what you think you have said and what the other person thinks you have said can be very different.The amount of written information generated in large organizations today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager's desk and you will see the problem -- it is often covered with letters, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working at home, managing communication is becoming increasingly complex.In the first paragraph the writer recommends that communication with staff should includeA. some feedback on their job performance.B. an explanation of how company targets have been set.C. information on promotion prospects within the company.D. an indication of which duties they can expect assistance with.1.参考答案:A 系统解析:文中第一段：“Staff need to know how。

BEC初级试题及答案

BEC初级试题及答案1. 阅读以下对话，并选择最恰当的完成句子的选项。

对话：A: 你好，我需要预订一张去伦敦的机票。

B: 没问题，请问您想要哪天出发？A: 我计划下周三出发。

B: 好的，您想要经济舱还是商务舱？A: 经济舱就可以了。

B: 经济舱的票价是500美元。

问题：A想要预订的机票类型是？A. 经济舱B. 商务舱C. 头等舱D. 无舱位答案：A2. 根据以下图表，回答以下问题。

图表柱状图显示了四个季度的销售额：第一季度：100万第二季度：150万第三季度：200万第四季度：250万问题：2019年哪个季度的销售额最高？A. 第一季度B. 第二季度C. 第三季度D. 第四季度答案：D3. 听以下录音，并回答以下问题。

录音内容：（此处假设录音内容为一段关于新产品发布的介绍）问题：新产品发布的时间是？A. 上个月B. 本月C. 下个月D. 两个月后答案：B4. 根据以下文本，选择最合适的填空选项。

文本：随着互联网的普及，电子商务行业得到了迅猛的发展。

许多公司都在寻求新的在线销售策略，以提高他们的市场份额。

问题：电子商务行业的增长可以归因于什么？A. 互联网的普及B. 传统零售的衰退C. 消费者信心的下降D. 经济的增长答案：A5. 根据以下图表，回答以下问题。

图表标题：员工满意度调查饼状图显示了员工满意度的分布：满意：40%一般：30%不满意：30%问题：有多少比例的员工对工作不满意？A. 10%B. 20%C. 30%D. 40%答案：C6. 阅读以下句子，并选择最合适的同义词替换划线部分。

句子：由于天气恶劣，会议被推迟了。

问题：哪个词可以替换句子中的“推迟”？A. 取消B. 延迟C. 提前D. 继续答案：B7. 听以下录音，并回答以下问题。

录音内容：（此处假设录音内容为一段关于公司财务状况的讨论）问题：公司去年的净利润是多少？A. 500万美元B. 1000万美元C. 1500万美元D. 2000万美元答案：C8. 根据以下文本，选择最合适的填空选项。

2020年剑桥商务英语BEC初级考试试题及答案

2020年剑桥商务英语BEC初级考试试题及答案 Questions 1 – 8Look at the sentences below and at the five managers’ comments on leadership on the opposite pageWhich new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .You will need to use some of these letters more than once .1、Successful leadership involves making sure that employees accept new ideas.2、A good leader can bring success to a company in difficulties3、Leaders should be assessed on the basis of their achievements4、The personalities of good leaders are generally different from those of other managers5、Patience is a valuable quality in a successful leader6、Leaders consider potential changes in what their company does for others7、Good leaders will encourage their staff if their organization is in difficulties8、Leaders need to adapt their behaviour to suit different circumstancesA Maurizio VernaLong-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view o f my ideal business leader, and of course that’s where I ‘m trying to head： he or she should start up and grow a cash-rich, multi-interest international organization of tremendous strenngth and depth.B Sue TuckerThe pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough： in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test , I think , is being able to use all of these skills to turn around a failing company.C Carol GodfreyEffective leaders stand out from the herd. They’re often idiosyncratic, even eccentric.They have the confidence to be themselves, and not to adopt the language andattributes of the run-of-the-mill professional managers and accou ntants. What’s crucial is having the charisma or whatever it is that gives their staff confidence in them, so they can keep everyone on board when they want to make innovations. So often these don’t get off the ground because of lack of leadership, because after all, our response to change is significantly affected by how it’s introduced.D Brian MatthewsLeadership is about making things happen and beingjudged by results. Good ideas that go nowhere are a waste of time. Anticipate needs-those of customers for instance-and initiate action to meet those needs before the people concerned have even recognized they’ve got them. That way you’ll always be ahead of the game, whateverline you’re in. For instance, top stockbrokers will learnall about you and your business and keep themselvescompletely up to date with your field in order to advise you. If they’re really good they ‘ll recognize trends evenbefore you do .E Ana CostaOutstanding leaders understand both tactics and strategy, and are prepared to play a very long game to achieve their objectives. They understand that in negotiations they needthe “ win-win” concept, because losers risk losing their dignity, which is no good for your long-term business relationship with them. Leaders must stay optimistic,whatever the odds, and keep up morale of their company, even when the going’s tough. It’s important to be very much。

初级BEC阅读理解试题附答案2020

初级BEC阅读理解试题附答案2020初级商务英语阅读理解试题Achieving a successful mergerHowever attractive the figures may look on paper, in thelong run the success or failure of a merger depends on thehuman factor. When the agreement has been signed and theaccountants have departed, the real problems may only just bebeginning. If there is a culture clash between the two companiesin the way their people work, then all the efforts of the financiersand lawyers to strike a deal may have been in vain.According to Chris Bolton of KS Management Consultants, 70% of mergers fail to live up totheir promise of shareholder value, riot through any failure in economic terms but because theintegration of people is unsuccessful. Corporates, he explains, concentrate their efforts before amerger on legal, technical and financial matters. They employ a range of experts to obtain themost favourable contract possible. But even at these early stages, people issues must be takeninto consideration. The strengths and weaknesses of both organisations should be assessed and, ifit is a merger of equals, then careful thoughtshould be given to which personnel, from which side,should take on the key roles.This was the issue in 2022年when the proposed merger between two pharmaceuticalcompanies promised to create one of the largest players in the industry. For both companies themerger was intended to reverse falling market share and shareholder value. However, although thecompanies' skill bases were compatible, the chief executives of the two companies could not agreewhich of them was to head up the new organisation. This illustrates the need to compromise if amerger is to take place.But even in mergers that do go ahead, there can be culture clashes. One way to avoid this isto work with focus groups to see how employees view the existing culture of their organisation. Inone example, where two global organisations in the food sector were planning to merge, focusgroups discovered that the companies displayed very different profiles. One was sales-focused,knew exactly what it wanted to achieve and pushed initiatives through. The other got involved inlengthy discussions, trying out options methodically and making contingency plans. The firstresponded quickly to changes in the marketplace; the second took longer, but the option iteventually chose was usuallythe correct one. Neither company's approach would have worked forthe other.The answer is not to adopt one company's approach, or even to try to incorporate everyaspect of both organisations, but to create a totally new culture. This means taking the best fromboth sides and making a new organisation that everyone can accept. Or almost everyone.Inevitably there will be those who cannot adapt to a different culture. Research into the impact ofmergers has found that companies with differing management styles are the ones that need towork hardest at creating a new culture.Another tool that can help to get the right cultural mix is intercultural analysis. This involvescarrying out research that looks at the culture of a company and the business culture of thecountry in which it is based. It identifies how people, money and time are managed in a company,and investigates the business customs of the country and how its politics, economics and historyimpact on the way business is done.13 According to the text, mergers can encounter problems whenA contracts are signed too quickly.B experts cannot predict accurate figures.C conflicting attitudes cannot be resolved.D staff are opposed to the terms of the deal.14 According to Chris Bolton, what do many organisations do in preparation for a merger?A ensure their interests are representedB give reassurances to shareholdersC consider the effect of a merger on employeesD analyse the varying strengths of their staff15 The proposed merger of two pharmaceutical groups failed becauseA major shareholders were opposed.B there was a fall in the demand for their products.C there were problems combining their areas of expertise.D an issue of personal rivalry could not be resolved.16 According to the text, focus groups can help companies toA develop new initiatives.B adopt contingency plans.C be decisive and react rapidly.D evaluate how well matched they are.17 Creating a new culture in a newly merged organisationmeans thatA management styles become more flexible.B there is more chance of the merger working.中华考试网C staff will find it more difficult to adapt to the changes.D successful elements of the original organisations are lost.18 According to the text, intercultural analysis will showA what kind of benefits a merger can lead to.B how the national context affects the way a company is run.C how long it will take for a company culture to develop.D what changes companies should make before a merger takes place.参考答案接解析《Achieving a successful merger》，实现一个成功的并购。