应用文句型(7)投诉信
应用文写作--投诉信
四级应用文写作投诉信1. 模板Topic（标题）Date Dear , （信件启首）○1I am . （写信人的身份）○2Here I am writing to you to call your attention to some problems about . （表述抱怨/投诉的内容）○3For one thing, . （说明存在问题之一）○4For another, . (说明存在问题之二)○5 Besides, . (说明存在问题之三)○6. (指出事物的重要性)○7So it is urgent to take measures to . (点明解决问题的紧迫性)○8I do hope . (表达本人的愿望)○9Thank you very much. (结束语)Sincerely yours,Signature(信件结尾和签名)2. 示例(真题)Direction s: Suppose you were Li Ming. Write a complaint letter following the outline given below in Chinese:1．表明写信的目的2．说明投诉的内容，对旅行社提供的服务表示不满3．表达自己的意愿【背诵范文】A Complaint Letter to a Travel AgencyMay 26,2010 Dear Mr. Wang,I was one of your customers who joined the program to Hainan in your travel agency during the spring holiday. However, the trip that I experienced was quite different from what you had promised. I am writing to express my disappointment about the services you provided.My disappointments are mainly based on the changed courses without announcement, the false publicity, and the forced consuming. Firstly, I was expected to see some beautiful scenic spots printed on the pamphlets. However, I did not see any of them at all. Besides, the five-starred hotel that you had described to me turned out to be shabby but expensive. Moreover, the bus took us to some shopping malls where we were informed that we could leave only after making some purchases there.I think it is high time you realized the importance of credits in business. I'm expecting some compensation from you and I will really appreciate it. Otherwise, I will have no other choice but to take legal action.Sincerely yours,Li Ming【亮点词汇】disappointment n.失望announcement n.通知pamphlet n.宣传册shabby a.破旧的compensation n.补偿【文章点评】文章第一段表明写信目的，作者在跟一家旅行社去海南旅游回来后，向旅行社表达了自己对服务的不满。
2020考研英语应用文写作指导：投诉信
【导语】天再⾼⼜怎样，踮起脚尖就更接近阳光。
备考开始了，坚持下去，你是最棒的！以下为2020考研英语应⽤⽂写作指导，今天你复习了吗？ ⼀. 投诉信的结构 (1)开头：⾃我介绍，交代投诉内容，表明本信的⽬的和要求。
(2)正⽂：说明情况，讲清利害，分析利弊。
告诉对⽅你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
(3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。
⼆. 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… 令⼈⾮常遗憾的是我们发现……有问题。
(2)Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快…… (3)I hope that my problem will get your kind consideration。
我希望您能考虑⼀下我的问题。
(4)I am sure there are technical or manmade errors involved.我确信出现了技术或⼈为的错误。
(5)l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。
(6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。
(7)I am writing to make a complaint about… 我写信是为了投诉…… (8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities.如果此事不能妥善解决，我将要求退还⽀付款项，或者向有关部门投诉。
考研英语应用文模板(新)
考研英语应用文文书信类模板临近考研，广大考研学子们都会去找得分点，那么最大的得分处就是考研英语作文，我们能在最后的冲刺阶段把作文准备好，那么我们就会事半功倍。
关于作文，我们也总结了一些规律和实用模板，这样学员们就更能节省时间，有针对性的，高效的复习。
下面我们就小作文书信类各段落的万能句子进行总结与分析：1：投诉信dear_______,the reasons for my dissatisfaction are _______(总体介绍). first ofall,_______(抱怨的原因). what is more, ___________(抱怨的第二个原因). under these circumstances, i find it _______(抱怨的方面给你带来的后果).i appreciate it very much if you could _______, preferably ______(进一步的要求),and i would like to have this matter settled by ____(设定解决事情最后期限). thanks for your consideration and i will be looking forward to your reply. yours sincerely,li ming2：询问信dear ______,i am ____________ (自我介绍). i am writing to see if it is possible for you toprovide me with information with regard to_______.(要询问的内容) first of all, what are ____________________?(第一个问题) secondly, whenwill___________________?(第二个问题) thirdly, __________?(第三个问题) i would also like to inquire ________(将最重要的问题单独成段). could you be sokind as to send me some relevant booklets on the above-mentioned aspects? thanks for your kindness, and your prompt attention to this letter will be highlyappreciated. yours sincerely, li ming3：请求信dear___________,i am writing to formally request to___________(请求的内容) the reason for_____is that______(给出原因).i_____, so i_____(给出细节) i would also like to request______(提出进一步的要求). i am sorry for anyinconvenience i have caused.thank you for your attention to these requests. if you have any questions, donot hesitate to contact me at _______(电话号码).i look forward to a favorable reply. yours sincerely,li ming4：道歉信dear ___________,i am writing to express my apology for/ that_________________________(道歉的原因). the reasons why i make the apology are as follow: first of all, . what ismore, ……..once again, i am sorry for any inconvenience caused. hope you can accept myapologies and understand my situation.yours sincerely,li ming5：感谢信dear______,i am writing to extend my sincere gratitude for _________ (感谢的原因). if it had not been for your assistance in ___________ (对方给你的具体帮助), ifear that i would have been_________(没有对方帮助时的后果). everyone agrees that it was you who______________(给出细节). again, i would liketo express my warm thanks to you! please accept my gratitude. yours sincerely,li ming6：建议信dear ___________,i am writing to express my suggestions with regard to _______, and i will tryto make some conductive suggestions here. in my personal level, you would be wise to take the following actions: first ofall,____(建议一). what is more, (建议二)i hope you will find these proposals useful, and i would be ready to discuss thismatter with you to further details. yours sincerely,li ming7：求职信dear ,i write this letter to apply for the position that you have advertised in______(报纸名称)of______(广告发布时间). not only do i have the qualifications for this job, but i also have the rightpersonality for a_____(工作名称). on one hand,______(第一个原因). on the other hand,_______(另一个原因).if you grant me a personal interview, i would be most grateful. if you need toknow more about me, please feel free to contact me at any time at _______________(电话号码)thank you for considering my application, and i am looking forward to meetingyou. yours sincerely,li ming8：邀请信dear________,there will a ____(内容) at/in_____ (地点) on___ (时间). we would be honored tohave you there with us.the occasion will start at ___________(具体时间). this will be followed by a_______(进一步的安排). at around______(时间)，_______________. yours sincerely,li ming上面的模板只是起到抛砖引玉的作用，希望学员们能灵活运用我们的作文万能模板，并经过自己的简单加工转化为自己的万能模板，最后凯程考研老师祝愿大家快乐学习，顺利通过考研这一关，进入人生下一个华丽篇章。
应用文写作之投诉信
感到不满意的 adj. _u_n_s_a_t_is_f_ie_d__ v. 使...满意 _s_a_t_is_f_y__; 使...不满意 _d_i_s_s_a_ti_s_fy__ n. 满意_s_a_t_is_f_a_c_ti_o_n_ ; 不满意 d__is_s_a_t_is_f_a_c_ti_on
2. 通知 v. __in_f_o_r_m____ 3. 服务 n. __s_e_r_v_ic_e___ 4. 态度 n. _a_t_t_it_u_d_e__ 5. 顾客n. _c_u_s_t_o_m__e_r _ 6. 解决办法 n. _s_o_lu_t_io__n 7. 质量n. _q_u_a_l_it_y_
贝多芬
一、文体概述
投诉信是人们在遇到一些不文明现象、 所购商品质量差、售后服务不满意等情况下 解决问题的一个方法。 因此，投诉信的去处通常有两种： 一是给服务单位即经销商或生产厂家; 二是给报社或消委会等有关部门。
不管是哪一种，都必须把投诉或反映的 问题及如何解决的愿望传递给对方。在语言 方面，要注意把握分寸，要公平、公正。
the problem
8. 预防……发生 p_r_e_v_e_n__t…___fr_o__m__h_a_p__p_e_n_i_n_g
9. 调查此次事件
look into/ inv_e_s_ti_g_a_t_e__th__e_m__a_t_t_e_r_/i_n_c_i_d_ent
10. 以粗鲁的方式 _i_n__a_r_u__d_e_m__a_n__n_e_r_______
投诉信类英语作文必背的万能句型
投诉信类英语作文必背的万能句型1. 引言- I am writing to express ___...- I am writing to bring to your n the issue of...2. 描述问题- ___...- ___...3. 要求解决问题- ___...- I would appreciate it if you could...- I ___.4. 陈述后果- If this issue is not resolved, I may have to take further n. - Failure to address this ___.- ___.5. 表达不满情绪- I am ___...- I feel let down by...- ___.6. 结尾- I look forward to a swift n to this matter.- ___.- ___.7. 投诉信模板Dear [Recipient's Name],I am writing to express my n with/ regarding [describe the issue concisely].I regret to inform you that [provide specific details of the issue].I kindly request that you [state your desired n or n].If this issue is not resolved, I may have to take further n.I am extremely disappointed with [express your ns].I look forward to a swift n to this matter.Yours sincerely,[Your Name]以上是关于投诉信类英语作文必背的万能句型的内容，希望对您有所帮助。
【高考应用文】投诉信 (附解析)
投诉信1. 抱怨complain about2. 表达不满convey/express one’s dissatisfaction3. 对……满意 be content/satisfied with4. 糟糕的服务 poor service5. 采取措施take measures6. 解决问题deal with/solve the problem7. 调查此次事件investigate/look into the matter/incident8. 出乎意料out of one’s expectation11. 向……道歉make an apology to…/apologize to…12. 出乎意料out of one’s expectation13. 不用说needless to say14. 尽快as soon as possible15. 把某事牢记在心 bear sth. in mind首段模板句式I am writing to you about... which I received/bought...我写信给你是关于……我收到/买了…I am going to complain about...我要投诉……I am sorry to have to send this letter.. which I received/bought...很抱歉我不得不寄这封信我收到/买了…篇中模板句式When we checked.... we noticed..当我们国土……我们注意到. .When I took... out of the bag and examined... closely, I found...当我把……从袋子里拿出来检查…密切,我发现…When I unpacked… and tried to use it, it did not work.当我打开. .我试着用它，但没有用。
高考英语应用文写作 抱怨信投诉信【解析 模板 范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节1 / 8①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
投诉信的格式和范文
投诉信的格式和范文
尊敬的XX公司领导：
我是一位消费者，对于您公司的某某产品/服务，我感到非常不满意，因此我
写这封投诉信，希望能得到您的重视和解决。
首先，我想向您反映的是关于产品质量的问题。
我购买了您公司的某某产品，
但在使用过程中发现存在严重质量问题，比如……（详细描述问题）。
这不仅给我的正常使用带来了困扰，也对我的生活造成了不便。
我对于您公司的产品质量抱有很高的期望，但实际体验却让我感到非常失望。
其次，我还想提及关于售后服务的投诉。
在我向您公司的售后部门反映问题后，始终没有得到有效的解决和回应。
我曾多次致电客服，但得到的回复要么是推卸责任，要么是虚假承诺。
作为消费者，我对于售后服务的不满已经到了极点，我希望您能够认真对待这个问题，并给予我一个满意的答复。
最后，我想强调的是，作为一家知名企业，您公司的形象和信誉都应该是非常
重要的。
但是在我这次消费体验中，我却感到了您公司在产品质量和售后服务方面的不负责任和不专业。
我希望您能够引起重视，对这些问题进行彻底的整改，给消费者一个满意的答复。
总而言之，我写这封投诉信并不是为了抱怨，而是希望您能够重视消费者的声音，对存在的问题进行认真反思和解决。
我相信您公司能够做出正确的决策，让消费者重新获得信心。
期待您的回复和解决方案。
谢谢您抽出宝贵的时间阅读我的投诉信。
此致。
敬礼。
（你的姓名）。
高考英语应用文写作抱怨信投诉信【解析模板范文】
应用文写作：抱怨信、投诉信在当今商品经济时代，商品买卖活动非常普遍。
在日常生活中，人们常会遇到对所购商品质量或售后服务不满意的情况，这时可以写投诉信(A Letter of Complaint )求得解决。
投诉信与普通书信的格式基本相同。
但要注意的是，写投诉信的目的是为了求得一个解决问题的办法而不是为了泄愤，因此写信时一定要注意态度诚恳、直截了当。
一、一封投诉信应包括三个最基本的方面：1.投诉内容。
一般放在信的开头。
常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。
常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...二、具体细节1 / 8①首段：注意客观礼貌a. 自我介绍;b. 引出投诉内容c. 表明目的要求。
英语投诉信应用文范文
英语投诉信应用文范文Dear Sir/Madam,。
I am writing to express my extreme dissatisfaction with the service I have received from your company. I have been a loyal customer for several years, but the recent experience has left me feeling extremely disappointed and dissatisfied.The issue began when I ordered a new electronic device from your online store. The product description promised state-of-the-art features and a seamless user experience. However, upon receiving the product, I found that the device was faulty and did not function as promised. The screen was distorted, and the device frequently crashed, rendering it unusable.I immediately contacted your customer service department to report the issue and request a replacement or refund. However, I was shocked by the response I received.The customer service representative was rude and unhelpful, refusing to acknowledge the fault in the product and insisting that I must have caused the damage myself. I explained the situation calmly and provided detailed evidence of the fault, but my pleas fell on deaf ears.I was then told that I would have to send the device back for inspection before any further.。
英语应用文写作之投诉信
英语应用文写作之投诉信英语应用文写作之投诉信【例一】Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General puter CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the puter sets appeared to be in good condition and we accepted and signed forthem without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.Yours sincerely,(Signature)【例二】Sunny pany34 Zhon____heng RoadJinlian BuildingShanghaiSeptember 12, 2023Sales managerElegance Clothing pany45 West Street, NanjingJiangsu ProvinceDear Mr. Chang:On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Sincerely yours,Sunny LeeManager。
高考英语应用文写作万能模板(求助信投诉信祝贺信通知)
高考英语应用文写作万能模板一、求助信【写作模板】Dear________,My name is _______________(自我介绍).I’m writing a letter to you to ask for some help./ Now I am writing to ask you to give me a hand/do me a favor/lend me a hand.I am encountering three problems which trouble me a lot.To beginwith,___________.What’s more, ___________.What troubles me most is ___________ / I have met difficulty in _______________(求助内容).First, I find ___________(困难1).Besides, ________(困难2).What’s more, __________(困难3).Faced with so much difficulty, I have to ask you for some help.Would you like to ____________(委婉提出请求)？In the meanwhile, I beg you to (请求内容) so that___________(请求目的).Also, I would like you to (请求内容).I would appreciate it very much if you can offer me some necessary/timelyhelp(give/len d me some practical/valuable advice).I’m sure that I can make great progress in _____________(表达期待).Yours sincerely,Li Hua二、投诉信【写作方法】首段：注意客观礼貌。
应用文写作-投诉信
Dear sir or madam,
I am writing to compain about ..... I trust you will take complaints seriously, and ....if it isn't settled properly,I would ask you to give back my money.Or I would complain to the concerned authory.
称谓
投诉对象及原因
证明材料
期望的解决途径
留下真实材料以 便取证
称谓
投诉对象及原因
期望的解决途径
表示感谢
附带证明材料
Summar y
the content of compain letter
说明投诉对象 阐述投诉的具体原因 表达纠正的希望
Sample 1 of complain letter
Writing Using the sentencs we've learned in this class,pls write a complain letter about the poor baterry quality of your mobile phone.
Pratical Sentences
(1)I write to show my great anger at your.... (2)I an writing to protest against you.....
(3)I am writing to complain about.....
(4)My complaint about your ....is based on the fact that....
应用文写作素材投诉信
应用文写作素材：投诉信应用文写作素材：投诉信投诉信常用语块1.抱怨________________________2.表达不满________________________3.忍受________________________4.对……满意________________________5.糟糕的服务________________________6.采取措施________________________7.解决问题________________________8.预防……发生________________________9.调查此次事件________________________10.以粗鲁的方式________________________11.向……道歉______________________12.出乎意料______________________13.不用说______________________14.尽快______________________15.把某事牢记在心______________________ 套用句式1.我写信是投诉关于……I am writing to complain about…2.这几年我对你们的服务都很满意，但是我写信是表达关于……的不满。
I have been content/satisfied with your service for years butI am writing to express my dissatisfaction about…3.我对……不满意有一些主要原因。
首先，……更糟糕的是，……最后，……There are some main reasons why I am not content with…At first,…What’s worse,…Eventually,…4.我真诚地希望你能认真调查这件事情，以及采取恰当的措施防止类似事件再次发生。
应用文——投诉信
Try your pen
1. 我写信投诉我两周前在你们网上商店买的衣服。(complain) I'm writing to complain about the clothes I bought in your net shop two weeks ago.
2. 我写此信是要投诉上周从你们商场购买的一部三星智能手机。(complaint) I am writing to make a complaint about a Samsung smart phone bought from your market last week.
complaint (n.)
3. complain to sb. about/ of sth.
make a complaint about sth.
4. express my dissatisfaction with
5. buy-bought-bought purchase/ order
6. on/ from the website
11.换货
11. change A for B / replace A with B
12.包装很差
12. be poorly packed up
13.质量差
13. be of low/ poor quality
14.衣服颜色褪色
14. The colour of the clothes faded/ was faded.
Try your pen
4. 电池在充电后不能持续很长时间，可能只有半天。
The battery doesn't last long after being recharged, perhaps merely half a day.
高考应用文 投诉信
投诉信假设你是李华，在某商场购买了一款三星手机（Samsung Galaxy Note7）。
发现该手机有质量问题，影响使用。
请你给商场销售经理写一段投诉信，描述商品的问题，并协商退款事宜。
内容要点如下：1. 自己的身份，写信目的；2. 手机存在的问题：经常自动关机；手机电池不耐用；爆炸事件……；3. 提出退款申请。
注意1. 词数80 左右；2、可适当增加细节，以使行文连贯。
To whom it may concern,I am one of your customers．I'm writing to express my dissatisfaction about the mobile phone of the Samsung Galaxy Note 7 I bought last week in your store.There are some main reasons why I can not content with quality of cell phone .First,the mobile phone often shuts down automatically I use it.Additionally,it is hard for it to use for a long time.,What's worse,knowing that phone exploded while charging.Therefore,I would like you to give a refund.I would appreciate it very much if you could take measures to deal with the problem as soon as possible .Looking forward to your reply．Sincerely ,Li Hua范文：（一）Dear Sir,I am writing to you about the mobile phone of Galaxy Note 7 that I bought in your store last week.But shortly after I used it, I found something wrong with the mobile phone. It would be powered off automatically and restart from time to time. What bothers me most is its short battery life. Also, I am really scared at the recent news of its explosion.I request a full refund. A quick reply would be really appreciated.Yours sincerely,Li Hua（二）Dear Sir or Madam，I am one of your customers．I'm writing to makea complaint about your goods．I bought a cell phone from your online store on May 1st．After using it one week，I found some problems．（高分句型一）To begin with，the battery needs recharging after it is used for only severalhours．It is very upsetting because I have to carry the charger all the time．In addition，the small scratches in the middle of the screen make it difficult to read．What's worse，it often crashes without any warning．Therefore，I would like you to either change the cell phone for a new one that works well or give me a full refund．（高分句型二）I would appreciate it if you could give due attention to this matter．（高分句型三）Looking forward to your reply．Yours sincerely，Li Hua。
应用文投诉信写作模板
应用文投诉信写作模板看熟这些模板会为你写作提供清晰的思路和丰富的素材，多看、多记、多思，相信写投诉信你一定能够像这些小作者一样，写出优秀满分英语作文的!投诉信【篇首句】介绍自己，说明写作目的：投诉。
1. I’m Li Hua. I feel bad to trouble you but I’m afraid thatI have to make a complaint about your restaurant.我是李华。
很不想给你添麻烦。
但是，恐怕我不得不对你们餐馆进行投诉。
2. I’m writing to you to complain about...我写信是投诉......3. I want to express my dissatisfaction about the woolen scarfI bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。
【篇中句】说明投诉问题、后果，并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。
而且，你们播放的音乐太吵了。
在这样的环境下，我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。
高中英语应用文句型投诉信
应用文句型（7）投诉信一、文章开头（写信投诉）1．I am writing to complain about a pair of shoes (I) bought /purchased/ ordered from your website.2．I am writing to make a complaint about …3．I am writing to express my dissatisfaction / disappointment about …4．I am writing to draw your attention to the awful fact that + 句子.5．I am sorry to send this letter to you to express my disappointment.二、陈述要投诉的问题1．I am totally/completely disappointed to find that + 句子(如：you sent me a pair of shoes of wrong size.)2．There are some serious problems that deserve your close attention. For one thing, …; for another, …3．There are some problems with ... that I wish to bring to your attention. First, (I)addition, … / Worse still, …三、表达心情1．I can hardly put up with / bear / tolerate it any longer.2．I am really annoyed about it.3．I am really disappointed by the quality of the ...4．I am most reluctant (不情愿的）to complain, but this really bothers me.四、提出要求或补救建议1．I would like to get my money back. 或 I have to ask for/demand / claim a (full) refund. 要求(全额)退款2．In view of the inconvenience that this has caused, I feel you should…3．To improve the situation, it is advisable for you to take the following measures.4．To solve the problem, I demand / request that … (should + do)5．To remedy (补救) the matter, I suggest making the following changes.五、文章结尾1．I trust you will take my complaints seriously and solve the problem as soon as possible. 2．I request you to be kind enough to solve the problem as soon as possible.3．I would be grateful if you could take my opinion into consideration.4．I would appreciate it if you are kind enough to solve the problem as soon as possible.5．I couldn’t be more satisfied if you could …6．It would be highly appreciated if you could …7．I appreciate your willingness to make up for the loss.8．I hope you will give due attention to this matter.9．I hope you will kindly investigate this matter.假如你是李华，请你以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信。
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应用文句型（7）投诉信一、文章开头（写信投诉）1．I am writing to complain about a pair of shoes (I) bought /purchased/ ordered from your website.2．I am writing to make a complaint about …3．I am writing to express my dissatisfaction / disappointment about …4．I am writing to draw your attention to the awful fact that + 句子.5．I am sorry to send this letter to you to express my disappointment.二、陈述要投诉的问题1．I am totally/completely disappointed to find that + 句子(如：you sent me a pair of shoes of wrong size.)2．There are some seri ous problems that deserve your close attention. For one thing, …; for another, …3．There are some problems with ... that I wish to bring to your attention. First, (I)addition, … / Worse still, …三、表达心情1．I can hardly put up with / bear / tolerate it any longer.2．I am really annoyed about it.3．I am really disappointed by the quality of the ...4．I am most reluctant (不情愿的）to complain, but this really bothers me.四、提出要求或补救建议1．I would like to get my money back. 或 I have to ask for/demand / claim a (full) refund. 要求(全额)退款2．In view of the inconvenience that this has caused, I feel you should…3．To improve the situation, it is advisable for you to take the following measures.4．To solve the problem, I demand / request that … (should + do)5．To remedy (补救) the matter, I suggest making the following changes.五、文章结尾1．I trust you will take my complaints seriously and solve the problem as soon as possible. 2．I request you to be kind enough to solve the problem as soon as possible.3．I would be grateful if you could take my opinion into consideration.4．I would appreciate it if you are kind enough to solve the problem as soon as possible.5．I couldn’t be more satisfied if you could …6．It would be highly appreciated if you could …7．I appreciate your willingness to make up for the loss.8．I hope you will give due attention to this matter.9．I hope you will kindly investigate this matter.假如你是李华，请你以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信。
要点如下：1．所购书中有破损，缺页现象；2．一些书籍价格比实体店书店还要贵。
Dear Sir or Madam,I am a middle school student. I am writing to express my dissatisfaction and disappointment about the unpleasant experience which happened a few days ago. I bought some books from the Internet. But when I received the books, I was disappointed to find that some of the books are not only poorly printed, but also slightly damaged, and even some pages are missing. In addition, some of the books are more expensive than those in the local bookstores.Therefore, I am writing to ask you for help, and I hope that you can focus on this matter, which can arouse the attention of the relevant departments. I totally believe that they will improve their service in the future.I would be grateful if you could take my opinion into consideration.Yours sincerely,Li Hua假设你叫李华，最近在某英文购物网站上购买了一双鞋子，但出现了一些问题。
请给该网站写一封投诉信，包括以下内容：1．写信的目的；2．投诉内容（见表格）；3．要求：重新邮寄或退款；4．询问：若寄回，谁承担邮寄费。
申购情况实际情况颜色黑色白色码数9 8.5到货日期4月10日4月20日Dear Sir,I’m writing to complain abou t a pair of sneakers I recently purchased from your website. What I ordered was a pair of black size 9 shoes, but beyond expectations, I received a pair of white size 8.5 shoes instead. Worse still, it really annoyed me that the shoes which should have arr ived on April 10 didn’t reach me until April 20. For the above reasons, I demand either a new pair of black size 9 shoes be sent to me immediately or I should be given a full refund. By the way, if I send back the wrong shoes, will your company pay for the postage?I would appreciate it if you are kind enough to solve the problem as soon as possible.Yours,Li Hua假如你是李华，昨天在商场购买了一台电风扇，回家后发现它不能运转。
你回到店里与营业员交涉时，该营业员对你的态度恶劣，对你提出的问题不予受理。
请你为此向经理写一封投诉信。
Dear Manager,I feel sorry to trouble you but I am afraid that I have to make a complaint.Yesterday I bought an electric fan in your shop, but when I got home and turned it on, it didn't work. So I took it back and talked to the assistant about the problem. To my surprise, instead of helping me solve the problem, the man, in a rude manner, refused to examine it.Generally, your shop is well-known for good service and that is why I bought the electric fan in your shop. I was really upset to find that such a thing should have occurred in your shop.I am waiting for a reasonable explanation and expecting an early reply.Sincerely yours,Li Hua。