英文版客户满意度调查问卷
顾客满意度调查表（英文）
顾客满意度调查表（英文）Customer Satisfaction Questionnaire( Document no.: )No.________ Dear customer_____________________:Thank you for ordering our products. In order to improve our products quality and service for you, we would like to know whether you are satisfactory with us in detail. Please fill in the customer satisfaction questionnaire and return to the following address at your convenient time. Your response and comments would be much appreciated.Please return to:Fax:E-mail:Date:Your InformationCompany: _______________________________Purchased Product: ________________________Contact: __________________________________Tel.: ____________________________________Fax: ____________________________________E-mail: __________________________________Products quality1. Overall□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 2. Appearance Shape□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 3. Performance□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 4. Manufacturing Process□ V ery Dissatisfied 5. Finish□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 6. Packing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 7. Reliability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissa tisfied 8. Stability□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedPrice9. Pricing□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 10. Performance -Price Ratio□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery DissatisfiedService11. Service Attitude of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 12. Liability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 13. Professional Knowledge of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied14. Communication Ability of Business Person□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 15. Speed of response to your Fax/E-mail □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 16. Repairing quality for returned products□ V ery Dissatisfied 17. Returning Speed of Replacement □ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 18. Delivery Time□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 19. Supply of Parts & Pieces□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 20. Product Capacity□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 21.FOT development speed□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied 22.Quality of sample□ V ery Satisfied □ Satisfied □ About Average □ Dissatisfied □ V ery Dissatisfied Please provide us with any additional comments or suggestions:________________________________________________________________ __________________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ _______________________________________________________________________.。
客户满意度调查表 英文版
□excellent, shipped earlier sometimes□always on time□delays sometime
Your other comments and suggestions:
Signature:_____________
(1)Compared with other suppliers, what do yolow□almost same □high □higher
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(4)Are you satisfied with our packing?
□very satisfied□just so so□not satisfied
Your comments or suggestion on this:___________________________
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(3)Are you satisfied with our design?
□very satisfied□just so so□not satisfied
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顾客满意度调查表(中英文版本)
承蒙贵公司长期以来对本公司业务发展的大力支持，使本公司业务日益蒸蒸日上，为感谢贵公司的厚爱敝公司特拟定本调查表请您拨冗填写，您的珍贵意见，敝公司将列入今后改善的重点，谨此致谢！Thank you for your valuable support to Sunway. In order to give you better service in the coming days, we will appreciate if you can fill this customer satisfaction survey and give us your feedbacks, and we will improve in the following days, Thank you.
公司全称Company full name：
填表人Filled by：（加盖公章Stamp） 填表日期Date： 年Y 月M 日D
谢谢您的合作，我们非常重视您的宝贵意见！(请于七个工作日内回传至：0755-********或E-mail给您对应的客服人员)Thanks for your cooperation; your comments will be valued! (Please feedback to: 0755-******** or your corresponding customer service personal within 7 working days)。
客户满意度调查表(英文)
Customer Satisfaction InventoryATOP CORPORATIONDear Customer：Wish your esteem company grows increasingly stronger!Thank you so much for your support during our corporation !We would like to take this opportunity of customer Satisfaction Survey to continuously improve our products and service.Please take some time to fill out this form, and fax or email back the filled form back to us.Your advice and suggestions will be highly appreciated!Best Wishes!ATOP Corporation Marketing Department一、Quality1、What do you think of our product quality？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied whit our product performance？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you satisfied with our design？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied4、Are you satisfied with our timely trouble-shooting solution ability？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied二、Delivery Cycle1、How do you think of our delivered produce quantity accurate?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with our company delivery cycle？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied三、Service1、Are you satisfied with our company's after-sales service and technical support?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、What do you think the comprehensive professional ability of our company sales?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied四、Price1、Are you satisfied with the price of our products？□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied2、Are you satisfied with competitive price ratio of our products?□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied3、Are you interested in our products?□1.25G optical module;□10G optical module;□40G optical module；□DAC/AOC;□Others /please provide____五、Suggestion一、Does your company have big pending project, If you can cooperate with us, what advice?二、would you like to offer some constructive suggestions regarding future overall product line?Comprehensive Assessment：□Very Satisfied；□Satisfied；□Dissatisfied；□Very Dissatisfied Your Company Name：Customer Name：。
客户满意度调查问卷-英文版
Dear Customer,Being one of the leading PCB manufacturers in the world, we focus in continual improvement and customer satisfaction. In order to measure and monitor our competitiveness, delivery, quality & supporting performance, we would like our customer to complete below Customer Satisfaction Questionnaire. Your valuable evaluation and comments will be discussed during Quality Management System (QMS / ISO9001:2000) Management Review. This survey and management review will periodically be performed throughout the year.Please kindly rate the performance of our plants regarding to particular service attribute by check ing the appropriate number according to the following scale:5. Excellent 4. Good 3. Fair 2. Poor 1. Very PoorBesides, kindly please also name and rate other suppliers, if any, which are the best among your list by using the above scale.We greatly appreciate your effort and time. It would be delighted if the filled questionnaire could be returned within 2 weeks after receipt. Should you have any questions, please feel free to contact us. Thank you for your kind support.Best Regards,xxxx LimitedCustomer Satisfaction Questionnaire Company Name:Address:Contact Person: Title:Tel: Fax: Email:Plant:Remarks: Please rate the following items with “5” referring to “Excellent” and “1” referring to “Very Poor”Please name and rate the best supplier among your list under “Other Supplier” and “Rating”.5 4 3 2 1 Other Supplier & RatingI.Quality Performance1.Product quality meets your spec. requirements2.Efficiency of handling quality complaint.3.Improvement action meets your requirements.4.CAR Effectiveness5.Area for Improvement:II.Delivery Performance1.… meets the agreed delivery dates.2.… provides timely shipment information3.… notifies you on changes in shipment schedule4.… provides accurate shipment and delivery status5.… provides reschedule flexibilities6.Area for Improvement:III.Service Performance1.… have good attitude and /or manner2.… respond to your queries promptly3.… honor commitmen t4.… efficiency on problem solving5.… effective on problem solving6.Area for Improvement:IV.Technical Support1.… pro vides technical enquires support promptly2.… explain the cause of the problem adequately3.… possess strong product knowledge and technical skill4.… initiate follow up to confirm problem resolution5.Area for Improvement:V.Quotation1.Price competitiveness2.Efficiency of RFQ enquires3.Area for Improvement:VI.Other Suggestions or Comments:Signature July 14, 2023。
客户满意度调查表英文版【最新版】
客户满意度调查表英文版Customer Satisfaction InventoryInventory Number:JL/BG 34 01Customer Name Record Number.Product Name. Purchasing TimeContact Contact PersonDear customer:Hello!In order to offer you better servce and make our quality, shipment, and service best match your needs, we devoloped this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、Product Quality:1、Which do you value most when you purchase a good quality product?□product itself □company reputation □company strength □company aftersale service2、Which gualilty indicators do you pay more attention to?□designs □technics □stability □functions □(others)3、Are you satisfied with our design?□very satisfied□just so so，Your comments or suggestion on this:□not satisfied，Your comments or suggestion on this:4、Are you satisfied with our packing?□very satisfied□just so so□not satisfiedYour comments or suggestion on this:5、What do you think of our quality?□excellent □very good □fair □poor □very poorYour comments or suggestion on this:二、Product Price1、Compared with other suppliers, what do you think of our price?□pretty low □low □almost same □high □higher2、Compared with other suppliers, do you think ours gains high cost-effective?□pretty high □high □almost same □lower than others □pretty lower than others Your comments or suggestion on this:三、Sevice:1、What do you thinks of our service?(1)before sale service:□excellent □very good □fair □poor(2)sale service:□excellent □very good □fair □poor(3)aftersale service:□very good □fair □poor2、Do you think our products are very popular in your market?□very popular □fair □no3、Which do you think affects the market most?□brand popularity □product quality □service □price □(others) 4、What about our sale policy?□excellent □very good □good □poor □disappointed5、Do you satisfied with our service for your feedback?(1)timeliness:□excellent，quick response to our feedback□good，response within one day after we feedback□poor, comes too late(2)dealing result:□excellent□fair□poor8、What do you think of our shipment:□excellent, shipped earlier sometimes □always on time □delays sometimeYour other comments and suggestions: Signature:Date:。
英语版客户满意度调查问卷
□Yes □No □Maybe
Please share with us any other information would you like to help us serve you better
Condition of our service stations
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Condition of our service station equipment
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Timeliness of our deliveries
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Our complaint handling system
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Place where you purchase Total products most frequently *
Name of outlet where you purchase Total products most frequently
Range of Total's products
英文版顾客满意度调查表(英文版)
英文版顾客满意度调查表(英文版 )Customer Satisfaction QuestionnaireS/N ：Customer NameProcurementSpecificationsContact Contact PersonDear Sirs:Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、 Product Quality ：1、 Which do you value most when you purchase a good quality product?□ product itself□ company reputation□ company strength2、 Which quality indicators do you pay more attention to?□ designs□ technics□ stability□ functions□3、 Are you satisfied with our design?□company after-sale service（ others）□very satisfied□just so so，Your comments or suggestion on this ：□not satisfied， Your comments or suggestion on this ：4、 Are you satisfied with our packing?□very satisfied□just so so□not satisfiedYour comments or suggestion on this ：5、 What do you think of our quality?□ excellent□ very good□ fair□ poor□ very poorYour comments or suggestion on this ：二、 Product Price1、 Compared with other suppliers, what do you think of our price?□ pretty low□low□ almost same□ high□ higher2、 Compared with other suppliers, do you think ours gains high cost-effective?□ pretty high□ high□ almost same□ lower than othersYour comments or suggestion on this ：三、 Service1、 What do you thinks of our service?(1)before sale service ：□ excellent□ very good□fair□ poor(2)sale service：□ excellent□ very good□ fair□poor(3)after-sale service：□ very good□ fair□ poorYour comments or suggestion on this ：□pretty lower than others英文版顾客满意度调查表(英文版 )2、 Do you think our products are very popular in your market?□ very popular□fair□ noYour comments or suggestion on this ：3、 Which do you think affects the market most?(others)□ brand popularity□ product quality□ service□price□4、 What about our sale policy?□ excellent□very good□ good□ poor□disappointed5、 Do you satisfied with our service for your feedback?(1)timeliness ：□ excellent ， quick response to our feedback□good， response within one day after we feedback□poor, comes too late(2)dealing result ：□ excellent□ fair□ poor8、 What do you think of our shipment ：□ excellent, shipped earlier sometimes□ always on time□ delays sometimeYour other comments and suggestions：Signature：Date：。
客户满意度调查问卷(中英文对照)模板
客户满意度调查问卷（中英文对照）模板【注意事项】1. 请根据您的实际情况填写以下问卷，并在适当的选项上划勾。
2. 对于需要填写文字的问题，请简洁明了地作答，不必过于详细。
3. 所有个人信息将被保密，仅供内部评估使用。
【Part 1：个人信息】Personal Information1. Name（姓名）: ____________________________2. Contact Number（联系电话）:_______________________________3. Email Address（邮箱地址）: ____________________________【Part 2：产品/服务评价】Product/Service Evaluation请根据您的实际使用经历对以下问题进行评价，评分5分制，5代表非常满意，1代表非常不满意。
1. How satisfied are you with the quality of our products/services?（您对我们产品/服务的质量满意度如何？）- 5（Very satisfied）- 4（Satisfied）- 3（Neutral）- 2（Dissatisfied）- 1（Very dissatisfied）2. How satisfied are you with the timeliness of our delivery/service?（您对我们的交付/服务速度满意度如何？）- 5（Very satisfied）- 4（Satisfied）- 3（Neutral）- 2（Dissatisfied）- 1（Very dissatisfied）3. How satisfied are you with the customer service provided by our staff?（您对我们员工的客户服务满意度如何？）- 5（Very satisfied）- 4（Satisfied）- 3（Neutral）- 2（Dissatisfied）- 1（Very dissatisfied）4. How satisfied are you with the overall experience of using our products/services?（您对使用我们产品/服务的整体体验满意度如何？）- 5（Very satisfied）- 4（Satisfied）- 3（Neutral）- 2（Dissatisfied）- 1（Very dissatisfied）【Part 3：反馈意见】Feedback请简要说明您对我们产品/服务的意见和建议，我们将不断努力改进以满足您的需求。
顾客满意度调查表(英文版)
NO：
Customer Name
Date
Contact Person
DearGentlemen/Women:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
一、Product Quality：
1、Which do you value most when you purchase a good quality product?
□product itself□company reputation□company strength□company after-sale service
□pretty high□high□almost same□lower than others□pretty lower than others
三、Service
1、What do you thinks of our service?
(1)before sale service：□excellent□very good□fair□poor
二、Product Price
英文版顾客满意度调查表（英文版）
英文版顾客满意度调查表（英文版）Customer Satisfaction QuestionnaireS/N：Customer NameProcurementSpecificationsContact Contact PersonDear Sirs:Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、Product Quality：1、Which do you value most when you purchase a good quality product?□product itself □company reputation □company strength □company after-sale service2、Which quality indicators do you pay more attention to?□designs □technics □stability □functions □（others）3、Are you satisfied with our design?□very satisfied□just so so，Your comments or suggestion on this：□not satisfied，Your comments or suggestion on this：4、Are you satisfied with our packing?□very satisfied□just so so□not satisfiedYour comments or suggestion on this：5、What do you think of our quality?□excellent □very good □fair □poor □very poorYour comments or suggestion on this：二、Product Price1、Compared with other suppliers, what do you think of our price?□pretty low □low □almost same □high □higher2、Compared with other suppliers, do you think ours gains high cost-effective?□pretty high □high □almost same □lower than others □pretty lower than othersYour comments or suggestion on this：三、Service1、What do you thinks of our service?(1)before sale service：□excellent □very good □fair □poor(2)sale service：□excellent □very good □fair □poor(3)after-sale service：□very good □fair □poorYour comments or suggestion on this：2、Do you think our products are very popular in your market?□very popular □fair □noYour comments or suggestion on this：3、Which do you think affects the market most?□brand popularity □product quality □service □price □(others) 4、What about our sale policy?□excellent □very good □good □poor □d isappointedYour comments or suggestion on this：5、Do you satisfied with our service for your feedback?(1)timeliness：□excellent，quick response to our feedback□good，response within one day after we feedback□poor, comes too late(2)dealing result：□excellent□fair□poor8、What do you think of our shipment：□excellent, shipped earlier sometimes □always on time □delays sometimeYour other comments and suggestions：Signature：Date：。
客户满意度调查问卷(中英文)
How you find our customer services
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Based on your last experience with Total products, would you purchase products again from Total?
□Yes□No□Maybe
About our services
How quickly we answer the phone
□Daily□weekly□monthly□never
Total products that you purchase most frequently (Hold down "control" to select more than one product) *
□Jewellery packaging□Jewellery display□Watch packaging□humidor□gift box□others
□Excellent□Very good□good□fair□poor□very poor□Disappointing
How we answer the phone
□Excellent□Very good□good□fair□poor□very poor□Disappointing
The accuracy and honesty of the information we supply you with
客户满意度调查表英文模版
Date:______ Company name： Contact person： Email NO.: Fax NO.：
Dear Sirs: Thanks for please complete consider degree email or fax as
Any complaints to XX﹕ Any advice to XX:
Department(client)﹕ Number: FOR-0096 Customer Satisfaction Survey Version : 1.1 Signature：
erstand more about your requirements and advice , service! Please full "√" in the blank that you to finish it within 3 days,kindly return to us by
Email address :
Fax No. :
Quite satisfied 10 9 Quite dissatisfied 2 1
Compared with other suppliers,your opinion:
Satisfied 8 7 Acceptable 6 5 Dissatisfied 4 3 NO. Item reason and advice
your unremitting support for our company !In order to let us understand more about your requirements and advice , this question form to help us improve ourselves and offer better service! Please full "√" in the blank that you of satisfaction ,of course you can give yourself advice and try to finish it within 3 days,kindly return to us by below , thank you in advance!
客户满意度调查表中英文版
缺点/weaknesses:
若要成为贵公司最好的供应商，您认为XX需要采取哪些措施？ What would PM need to do to be your best overall supplier?
2.2 您认为XX在达到贵公司要求的产量提升速度及数量方面的能力如何 What is your assessment on XX's abilities in ramping up yield 2 rate 2.3 您认为XX在按要求交期变更方面的能力如何？ How would you assess XX's flexibility to change according to your request? 2.4 您认为XX总体交货和急单配合如何？ How does PM perform urgent shipment or case？ 交货及价格/Delivery and Pricing 3.1 您认为XX在按时交货方面表现如何？ How is XX on-time delivery 3.2 您认为XX在回复交期方面表现如何？ How is XX's response time in replying delivery schedule? 3 3.3 您认为XX报价准时率如何？ Are you satisfied with XX's response in providing quotation? 3.4 您认为XX总体的交货配合度如何？ How does PM perform on delivery? 沟通方面/communications 4.1您认为XX的电话、传真和邮件系统的性能如何？ Is our telecommunication system able to meet your company's requirement? 4.2在与XX的业务人员的合作过程中，您认为他们的反应，专业度以及工作熟 练度如何？ Does XX's sales department meet your expectation? 4
客户满意度调查表中英文版
2.2 您认为XX在达到贵公司要求的产量提升速度及数量方面的能力如何 What is your assessment on XX's abilities in ramping up yield 2 rate 2.3 您认为XX在按要求交期变更方面的能力如何？ How would you assess XX's flexibility to change according to your request? 2.4 您认为XX总体交货和急单配合如何？ How does PM perform urgent shipment or case？ 交货及价格/Delivery and Pricing 3.1 您认为XX在按时交货方面表现如何？ How is XX on-time delivery 3.2 您认为XX在回复交期方面表现如何？ How is XX's response time in replying delivery schedule? 3 3.3 您认为XX报价准时率如何？ Are you satisfied with XX's response in providing quotation? 3.4 您认为XX总体的交货配合度如何？ How does PM perform on delivery? 沟通方面/communications 4.1您认为XX的电话、传真和邮件系统的性能如何？ Is our telecommunication system able to meet your company's requirement? 4.2在与XX的业务人员的合作过程中，您认为他们的反应，专业度以及工作熟 练度如何？ Does XX's sales department meet your expectation? 4
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Please share with us any other information would you like to help us serve you better
Comments/Suggestions :
Complaint :
Compliment :
YOU COMPANY NAME:
Based on your last experience with Total products, would you purchase products again from Total?
□Yes□No□Maybe
About our services
How quickly we answer the phone
Our complaint handling system
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Condition of our service stations
□Excellent□Very good□good□fair□poor□very poor□Disappointing
SIGNATURE:
DATE:
Place where you purchase Total products most frequently *
Name of outlet where you purchase Total products most frequently
RangeofTotal's products
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Our reliability to call you back when we say we will
□Excellent□Very good□good□fair□poor□very poor□Disappointing
The level of service that you receive from our service stations
Our ability to meet your orders/requirements
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Timeliness of our deliveries
□Excellent□Very good□good□fair□poor□very poor□Disappointing
CUSTOMER FEEDBACK QUESTIONNAIRE
We need your suggestions and comments
Accessibility of our Website
□Excellent□Very good□good□fair□poor□very poor□Disappointing
□Excellent□Very good□good□fair□poor□very poor□Disappointing
How we answer the phone
□Excellent□Very good□good□fair□poor□very poor□Disappointing
The accuracy and honesty of the information we supply you with
□Daily□weekly□monthly□never
Total products that you purchase most frequently (Hold down "control" to select more than one product) *
□Jewellery packaging□Jewellery display□Watch packaging□humidor□gift box□others
Quality of Total Products
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Pricing of Total's products
□very Expensive□Expensive□Somewhat Expensive□fair□Somewhat inexpensive□inexpensive□very inexpensive
Helpfulness of the information provided
□Excellent□Very good□good□fair□poor□very poor□Disappointing
About our products
How frequent do you purchase products from Total?
□Excellent□Very good□good□fair□poor□very poor□Disappointing
How you find our customer services
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Your main information area of interest
□产品范围1□产品范围2□产品范围3□产品范围4
Adequacy of the information provided
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Condition of our service station equipment
□Excellent□Verr□Disappointing
Base on your last experience with our services, would you purchase products/services again from Total?
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Helpfulness of our service station staff
□Excellent□Very good□good□fair□poor□very poor□Disappointing