对顾客的英语道歉信范文5篇
客服专员啊向客人道歉的英文作文
客服专员啊向客人道歉的英文作文English:I am writing to express my sincere apologies for the inconvenience and frustration you experienced during your recent interaction with our customer service team. We understand the importance of providing exceptional service to our customers, and it is disheartening to hear that we fell short of meeting your expectations. Please know that we take your feedback seriously and are actively working to address the issues you raised to ensure they do not happen again in the future. We value your business and appreciate the opportunity to make things right. Thank you for bringing this to our attention and giving us the chance to improve our service.Chinese:我写信是为了对您最近与我们客服团队互动时所遇到的不便和挫折表示诚挚的道歉。
我们理解向客户提供卓越的服务的重要性，听到我们未能达到您的期望令人沮丧。
请知道我们认真对待您的反馈，并正在积极努力解决您提出的问题，确保它们不会在未来再次发生。
我们重视您的业务，感谢您让我们有机会纠正错误。
关于对顾客的英语道歉信范文格式
关于对顾客的英语道歉信范文格式关于对顾客的英语道歉信范文格式篇一Ｄear ＸＸＸＩ am sorry for the late contract. Ｉ already mail it to your company but the ＥＭＳ(Ｅnhanced Ｍessage Ｓervice) said it would take three mouths to get to ＸＸＸ(国家名). Ｉwould track the package. Ｉf there is any question, feel free to contact us.ＸＸＸＭＭ/ＤＤ/ＹＹ关于对顾客的英语道歉信范文格式篇二Ｄear ＸＸ,Ｇood day to you! Ｗe checked with ＥＭＳ, they told us generally need taking three months to post documents to your adress. Ｓo we are apologized to you for contract being late to your company, but we will push ＥＭＳ to send it to you as soon as possible, and update informations to you once available. Ｐls dont hesitate to contact with us if you have any doubt, tks.Ｂest regards.Ｙours,***关于对顾客的英语道歉信范文格式篇三Ｍarch 20, 20XXＤear Ｍr. **,Ｉfeel so sorry that my manager would be unable to perform your agreement of meeting on Ｆriday. Ｐlease forgive us for he have got something urgent to Ｂeijing.Ｍy manager also feels guilty for it and suggests Ｉf you would give us a chance, we hope to put off the meeting in next Ｍonday. Ｉmust genuinely make an apology to you for my failure of keeping my promise again.Ｙours,***。
客服专员啊向客人道歉的英文作文
客服专员啊向客人道歉的英文作文全文共5篇示例，供读者参考篇1Dear Customer,My name is Timmy and I work as a customer service representative. I am writing this letter to say I'm very sorry for the bad experience you had with our company recently. I really messed things up and I feel terrible about it.It all started when you called to order the new video game "Battle Mania 5" for your son's birthday. You wanted to make sure you got it in time since it's his favorite game series. When you placed the order over the phone with me, I accidentally wrote down the wrong address! Silly me, I must have been daydreaming about playing video games myself instead of paying close attention.Because of my mistake, the package didn't arrive at your house on time for your son's birthday party. I can imagine how disappointing that must have been for him when he didn't get the one thing he was looking forward to most. As a kid, yourbirthday is like the most important day of the whole year! My heart sank when I realized the mix-up was all my fault.I felt so bad that I cried during recess that day. My best friend Stevie tried to cheer me up by sharing his chocolate milk and cookies, but I was still really upset. I know I really messed things up for your son and I wish I could turn back time and fix everything.When you called back to let me know about the problem, I was really embarrassed. I'm usually a great listener, but I guess I just had an "off" day. I tried my best to make things right by getting a new game shipped out to you right away with free rush delivery. However, I understand that's not really a perfect solution since it didn't get there in time for his actual birthday.From the bottom of my heart, I am truly sorry for ruining your son's special day with my careless mistake. Next time I will double and triple check every address so this never happens again. I've learned that being a customer service rep is a really important responsibility - if I mess up, it can ruin someone's day or even their whole week!I hope you and your son can find a way to make it up to him, like taking him out for his favorite meal or throwing him a bonus un-birthday party just because. Maybe you could have some funbaking his favorite cake or buying him an extra present. I'll be sure to include some free item or coupon in your next order to help make it up to you as well.Thank you for your understanding. I promise to be on my best behavior from now on!Sincerely,TimmyCustomer Service Representative篇2Uh oh, I Made a Big Mistake at Work!Hi everyone! My name is Timmy and I'm 8 years old. I have a pretty cool job working as a customer service rep at the Fun Toy Company. I get to talk to kids like me all day long about our super awesome toys! It's usually a lot of fun, but the other day I really messed up big time. Let me tell you what happened...It was a pretty normal day at first. I clocked in at 9am sharp like I always do, put on my headset, and got ready to start taking calls. The first few calls were no problem at all. One kid wanted to know how many batteries the Rocket Blaster needed. Easy peasy, I just looked that up really quick. Another girl had a questionabout how big the Mega Unicorn Plushie was, so I measured the display model right at my desk. Helping customers is usually a piece of cake!But then the third call came in, and that's when everything went haywire. It was a boy named Billy who was totally freaking out. His dad had bought him a Dynamo Turbo Race Car for his birthday, which is one of our most expensive toys. But when he opened up the box, one of the wheels was broken into pieces! Poor Billy was absolutely devastated."This was supposed to be the best birthday present ever!" Billy cried into the phone. "How could you guys send me a broken toy? This is the worst day of my life!"I felt super bad for Billy, so I really wanted to help make it right. Our training manual says we should always try to make the customer happy again by sending a replacement part or a new toy right away. So without really thinking it through, I quickly told Billy, "No worries dude, we're gonna send you a brand new Dynamo Turbo Race Car, on us!"Billy perked up a little and said, "You mean it? I'm getting another race car for free?""You bet!" I assured him confidently. "A brand new one will be at your house in just a couple days, Billy. We really messed up with that broken toy, but we're making it right. Stay awesome!"And with that, I wrapped up the call, feeling pretty proud of myself for solving Billy's problem so easily. But then my supervisor Janice tapped me on the shoulder with a really serious look on her face. "Timmy," she said sternly, "you know you don't have the authority to approve sending out free replacement products, right? Especially not an 80 toy! You're going to have to call that customer back right now."My heart did a super loud THUMP in my chest. Oh no, I thought, I really messed this one up big time! I tried to explain how I was just trying to make the customer happy like we're supposed to, but Janice shook her head. "Making customers happy is good, but you have to follow the rules too. Call him back and let's get this straightened out properly."With my face feeling hotter than the sun, I dialed Billy's number with shaky fingers. He picked up right away, sounding excited. "Hello? Is this about my new free race car?"I gulped. "Uh h-hi Billy, this is Timmy again from Fun Toy Company..." I took a deep breath and continued. "So uhh, about that free replacement toy I promised you? I actually made amistake there, buddy. I'm really sorry, but I wasn't supposed to say we'd send a whole new toy without checking with my boss first. That was my bad."There was a pause, and then I heard a sniffle on the other end. "So...so you can't send me a new race car after all? But you promised!" Billy's voice started to tremble. "You got my hopes up and now I have to be sad about my broken toy all over again!"My eyes stung with tears too, hearing how upset he was. "I know, I feel terrible about this, Billy. I got way too ahead of myself because I really wanted to make you happy after your first toy got messed up on your birthday. But I broke the rules by promising something I couldn't actually give you. That was very wrong of me, and I'm incredibly sorry.""But this isn't fair!" Billy cried, sounding madder now. "You said you were sending me a new one and now you're taking it back! You lied to me!"Janice was giving me a stern look, so I tried to handle this the right way. "You're absolutely right, that wasn't fair of me at all. I never should have promised something that wasn't mine to promise. I made a big mistake, and now I've let you down. What I did was wrong, and you have every right to be upset with me."I took another deep breath to stay calm, even though hot tears were rolling down my cheeks now. "But even though I can't send you a new toy right now, I promise I'm still going to do everything I can to make this better. My supervisor is looking into getting you a replacement wheel for your broken car, or maybe a small credit towards a future purchase, ok?"There was some sniffling from Billy's end. "I...I guess that's a little better. But I'm still really mad that you lied! You're a dummy!"I blinked hard and nodded, even though he couldn't see me. "You're right, Billy, I am a dummy for messing this up so badly. I hurt your feelings and betrayed your trust because I was trying to do something nice in the wrong way. I'm incredibly sorry, and I promise from now until forever, I will never make a mistake like this again. Your happiness is what matters most to me."Finally, I heard Billy sigh deeply. "Ok, ok. I forgive you, I guess. Just...just don't lie anymore, got it?""I got it, Billy," I said, feeling a tiny bit of relief. "Thank you for giving me another chance. I'll be sure to talk to my supervisor about making this right, ok?""Ok," Billy said. "Bye, Timmy dummy."The call clicked off, and I pulled off my headset, wiping my eyes and looking up at Janice's serious face again. "I'm very, very sorry," I told her, still sniffling. "I'll never make a promise like that again without checking first. I really let you and the customer down today."To my surprise, Janice gave me a gentle smile and patted me on the shoulder. "You're right, Timmy, you made a pretty big goof-up there. But you know what? The way you handled it by apologizing sincerely and taking full responsibility - that's exactly what we want to see. You really let that customer vent his feelings, validated why he was so upset, and ate humble pie without getting defensive at all. That's textbook great customer service."My eyes went wide. "So...so I'm not gonna get fired?"Janice chuckled and shook her head. "Of course not! Every employee makes mistakes sometimes, even the grownup ones. But very few of them handle those mistakes as professionally as you just did at 8 years old. You should feel proud, Timmy. This was actually a great learning experience that will make you an even better customer service rep going forward."I couldn't help but grin from ear to ear at the praise, even though part of me still felt a little bad. "Gee whiz, thanks MissJanice! I'll definitely be more careful about rogue promising from now on. But I'm really glad I could make things semi-right with Billy in the end."Janice nodded approvingly. "You did great, kid. Why don't you take a 10 minute break to re-set, and then I'll have Billy's file ready to look at getting him that replacement part or credit we discussed. Sound good?"Smiling hugely, I gave her a thumbs up. "You got it, boss! Thanks a million."As I headed off to the break room, I reflected on how even though I really messed up royally that day, I still ended up learning a super valuable lesson about keeping my promises, owning my mistakes, and listening to customers with empathy and patience. Not bad for an 8-year-old, right?Being a customer service kid isn't always easy, but thanks to this experience, I know I'm becoming a much better rep who can handle anything, screw-ups and all. I can't wait for more fun days talking to my fellow toy buddies - just hopefully with a little less lying and crying next time! Easy peasy lemon squeezy!篇3Dear Mommy and Daddy,Today I want to tell you about something that happened at the toy store. I was so excited because I had saved up all my allowance to buy the new Rocket Robot action figure. I had been wanting that toy for months and months!When we got to the toy store, I ran straight to the Rocket Robot display. But oh no! There were no more Rocket Robots left on the shelf. I felt so sad. The nice lady who worked at the store saw me looking disappointed. Her name was Mrs. Johnson and she wore a green shirt with the store's logo on it.Mrs. Johnson came over and asked, "What's the matter, young man? You look upset." I told her I had been really looking forward to getting the new Rocket Robot toy. Mrs. Johnson made a sad face and said, "I'm so sorry, but we seem to be all out of those right now. They've been very popular this holiday season."I tried not to cry because I'm a big kid now, but I felt like my heart was breaking. I had waited so long to get that toy! Mrs. Johnson must have noticed because she patted me on the shoulder and said, "Don't worry, let me check in the back room. Sometimes we have a few extras tucked away."While she went to look, Mommy gave me a hug. She said it would be okay even if they didn't have any Rocket Robots left.But I really, really wanted one! A few minutes later, Mrs. Johnson came back out. She had a apologizing look on her face and shook her head no. My heart sank."I'm afraid we really are all out. I looked everywhere for you," she said sadly. "Please let me make it up to you. Would you like to choose another toy instead, on us? Anything in the store, my treat."I was still pretty upset about not getting Rocket Robot, but I got excited at the thought of picking out a new toy for free! After thinking it over, I decided to get the Battlebot playset instead. It wasn't Rocket Robot, but it looked like a lot of fun too.As Mrs. Johnson was checking me out, she said again how sorry she was they were out of the toy I originally wanted. "I feel just awful that we disappointed you today. Providing great customer service is really important to me and to the whole staff here. We篇4Dear Customer,My name is Tommy and I work as a customer service rep at the toy company Fun4Kids. I am writing to you to say I am veryvery sorry for the problems with your order. I really messed things up bad and I feel super duper bad about it.You ordered the Mega Blaster 5000 Laser Tag set for your son's 10th birthday party. The party was last Saturday and the laser tag set still hasn't arrived yet! I can imagine how disappointed and upset your son must have felt when he couldn't play with his brand new laser tag toys on his big birthday. That is just the worst! If it was my birthday and my parents ordered me a present that never came, I would have cried a billion tears. Birthdays are the most special days of the whole year for us kids.What happened was there was a big mix-up at the warehouse where we keep all the toys. The people who pack up the orders grabbed the wrong box and shipped you a box of Silly Puddy instead of the Mega Blaster set. I have no idea how they could have mixed those two things up - they look completely different! The Silly Puddy is just a little container of gooey gunk, while the Mega Blaster is this huge awesome laser tag set with vests and blasters and bases. I love laser tag and think the Mega Blaster is one of the coolest toys we sell. I would have been so so so sad if I didn't get that for my birthday.I only realized the mistake after you called our customer service hotline. As soon as I heard what had happened, I rushed to the warehouse right away to find your order. I looked everywhere but just could not find the Mega Blaster set anywhere. I looked behind boxes, under shelves, between aisles, but no luck. I even got the forklift and moved the huge stacks of boxes, but it was gone. My best guess is that someone else must have taken it by accident.I felt just awful when I couldn't find your order. I could picture your son's sad face when he didn't get his present. I just wanted to cry. I am really really really sorry that I messed things up so bad. Please don't be too mad at me, I am just a 3rd grader working my first job to get enough money for a puppy. But I know that's no excuse for ruining your son's birthday like that. You trusted Fun4Kids to get your order right and I completely let you down.To try to make things a tiny bit better, I am giving you a full refund for the cost of the Mega Blaster set. I'm also sending you a 50 gift card to spend at Fun4Kids on whatever toys you want. Plus, I went in the back room and grabbed an extra-extra large bag of Silly Puddy (not the boring small size we mistakenly shipped you). I hope your son will at least have a little fun playingwith that. It's not the same as laser tag, but hey, Silly Puddy is pretty cool too!Again, I am so incredibly sorry that I ruined your son's 10th birthday party. I promise from now on I am going to double and triple check every single order to make sure they get the right toy. I will be more careful and responsible. I don't ever want to make another customer as sad as I made your family. You deserve better than that.Please let me know if there is anything else I can do to make this right. I will stay late, come in on weekends, do whatever it takes. My dream is to be a firefighter when I grow up, but for now, I am going to work my hardest to be the best customer service rep in the whole world!Thank you for your understanding. I am sorry.Sincerely,TommyCustomer Service RepresentativeFun4Kids Toys篇5Sorry Sorry Sorry! A Customer Service Mess UpOh boy, today was a really bad day at work for me. I have a job as a customer service agent at a big toy company. It's my first real job, since I'm only in 5th grade. Usually I just love talking to all the kids who call about our awesome toys. But today, I totally messed things up with one customer. Let me tell you what happened!It started off as a pretty normal morning. I got to the call center right on time and logged into the computer system to start taking calls. The first few calls were no big deal - just some parents wanting to know where they could find certain toys, or if certain toys were in stock. Easy peasy!But then, this one call came in from a kid named Tommy. Right away, I could tell he was really upset. He was practically in tears saying how he had saved up his allowance for months and months to buy the new Criss Cross Crash Derby remote control race car that just came out. It's the coolest toy we sell - it can drive on the wall and ceiling! Anyway, Tommy ordered it online a week ago and it still hadn't arrived at his house yet.I felt so bad for Tommy. I could imagine how disappointing it would be to save up forever for a toy and then not get it when you were expecting it. I promised him I would look into why his order was delayed and get it sorted out right away.So I pulled up the order details in the system. That's when my stomach just dropped. I could not believe what I was seeing on the screen. There it was in black and white - Tommy's order had accidentally been shipped to an address in Australia instead of here in the United States! Oh noMy heart was pounding. How could this possibly have happened? I'm usually so careful double checking all the shipping details. But I must have gotten flustered or distracted and just plain old messed it up big time. The race car was halfway across the world!I didn't know what to say to poor Tommy. I was holding back tears myself at that point. I finally just admitted to him that I had made a terrible mistake on his order and his toy was in Australia instead of coming to his house. I told him how sorry I was and that it was completely my fault.Well, Tommy just lost it after that. He burst into tears and was wailing "But I wanted it so bad! I saved up all my money for months! This is the worst day ever!" I felt absolutely horrible. I apologized to him about a million times and kept saying I was sorry over and over.Finally, after he calmed down a little, I told Tommy I would get this all fixed up right away. I rushed to talk to my supervisorRose and explained the whole situation. Rose felt terrible too when she heard what happened. She said the absolute top priority was getting Tommy his race car as soon as possible.Rose organized for one of the very last Criss Cross Crash Derby cars we had to be rushed out via overnight shipping directly to Tommy's house. She also thanked Tommy for his patience and is sending him a few extra toys and goodies for his trouble. By the end of the call, Tommy had stopped crying and was smiling ear to ear. Crisis averted!After that call, I just put my head down on my desk. I was feeling so disappointed in myself. One tiny mistake and I had made this poor kid's day just miserable. Rose could see how upset I was. She gave me a pep talk about how all that matters is that we made things right for the customer in the end. She told me I was still learning, and that mistakes happen, but the important thing is how you fix it. Rose said she knew I felt terrible, but that I had really stepped up and gone out of my way to make sure Tommy didn't stay disappointed. I finally started feeling a little better.From now on though, you can be sure I will triple check every single address before hitting that "submit order" button! I'll never forget this scary customer service mishap. But I'velearned that if you do happen to make a mistake, you just have to own up to it right away, say you're sorry, and do everything you can to make things right. Phew, what a day! I don't think I'll ever mess up that badly again. But if I do, at least I'll know what to do. Sorry Tommy, and sorry again!。
道歉信英语作文给顾客
道歉信英语作文给顾客Dear Valued Customer,I hope this message finds you well. It is with a heavy heart and a deep sense of responsibility that I write to you today to extend our sincerest apologies for the inconvenience you have experienced with our recent service. We understand that your expectations were not met, and for that, we are truly sorry.At our company, we pride ourselves on delivering exceptional quality and service, and it is disheartening to know that we have fallen short in this instance. We are committed to making things right and ensuring that your experience with us improves moving forward.We are currently reviewing the circumstances that led to this situation and are taking immediate steps to rectify the issues. We are also implementing measures to prevent such occurrences in the future, as we value your trust and satisfaction above all else.To demonstrate our commitment to resolving this matter, we would like to offer you [specific compensation or remedy, e.g., a complimentary service, a discount on your next purchase, or a refund] as a token of our apology. We hopethis gesture will help to restore your confidence in our brand.We kindly ask for your understanding and patience as we work diligently to address your concerns. Your feedback is invaluable to us, and we are grateful for the opportunity to serve you better.Please do not hesitate to contact us if you have any further questions or require additional assistance. We are here to support you and make sure your experience with us is nothing short of excellent.Once again, we apologize for any distress this may have caused you. We look forward to the opportunity to regain your trust and continue to serve you with the highest level of professionalism and care.Warm regards,[Your Name][Your Position][Your Company]。
关于对顾客的英语道歉信范文5篇
关于对顾客的英语道歉信范文5篇一封好的能帮助企业在危机时刻挽回声誉,赢得信任。
你了解关于对顾客的英语道歉信该怎么写吗?下面小编为大家带来一些关于对顾客的英语道歉信，希望对你有所帮助!关于对顾客的英语道歉信范文篇一DearI am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to (国家名). I would track the package. If there is any question, feel free to contact us.MM/DD/YY关于对顾客的英语道歉信范文篇二Dear ,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.Best regards.Yours,关于对顾客的英语道歉信范文篇三March 20, 20xxDear Mr. ,I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feelsguilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.Yours,关于对顾客的英语道歉信范文篇四Dear Mr. ShuI would like to thank you for choosing the China World Hotel for your recently stay.On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.My apologize once again and thank you for taking time to bring this matter to our attention.We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.Should you have any inquiries, please feel free to contact me.Kind and best regards.Alfred Zhuang关于对顾客的英语道歉信范文篇五Dear Sir or Madam:The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservationand we regret any undue inconvenience you were caused as result.We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.With renewed apologies.Yours Sincerely。
客人道歉信英语
客人道歉信英语客人道歉信英语篇一March20,20xxDearMr.**,Ifeelsosorrythatmymanageriseagain.Yours,***客人道歉信英语篇二DearXX,Gooddaytoyou!panybuttheEMS(EnhancedMessageService)saiditwoul dtakethreemouthstogettoXXX(国家名).Iwouldtrackthepackage.Ifthereisanyquestion,feelfreetocontact us.XXXMM/DD/YY精选阅读酒店给客人道歉信酒店给客人道歉信篇一尊敬的宾客：欢迎您光临本酒店，酒店对此表示十分的感谢。
由于酒店新近开业，在各项服务及装修中有不足之处望您多给予谅解，由此对您带来不便，向您表示最诚挚的歉意。
您给予我们的意见：我们深谙以客为尊的品牌理念，也正是您的评论，让我们看到了服务质量上的疏漏，再次谢谢您的意见，我们也会在将来的管理培训中提高并加强相应的业务流程。
衷心期待着您的再次莅临。
祝您及家人：身体健康万事如意xxxxx年x月x日酒店给客人道歉信篇二尊敬的客人：您入住本酒店，本酒店对此表示十分的感谢。
由于本酒店进行维护施工，在9：00-12：00和14：00-18：00两个时段会有小量噪音，由此对您带来了不便，表示歉意。
希望您能配合我们和谅解我们。
再一次向您表示最诚挚的歉意。
xxxxx年x月x日酒店给客人道歉信篇三尊敬的**先生小姐您本月*日在我酒店就餐，本店对此表示十分的感谢，由于本酒店工作的**给您带来了不便，表示歉意，我们会认真的检讨，并对您提出的要求予以开会研究，我们会在第一时间给您一个满意的答复，也希望您能配合我们和谅解我们。
再一次向您表示最诚挚的歉意。
xxxxx年x月x日给客人道歉信范文给客人道歉信范文1尊敬的上海XX的会员朋友：您好!XX集团自20xx年入驻上海以来，一直得到广大会员朋友们的厚爱。
给客户的道歉信英文5篇
给客户的道歉信英文给客户的道歉信英文精选5篇（一）Subject: Apology Letter to Our Valued CustomerDear [Customer's Name],We would like to extend our sincerest apologies for the inconvenience caused during your recent experience with our company. We understand that you were not completely satisfied with the product/service you received, and we want to assure you that we are committed to providing the best possible customer experience.Please know that we take your feedback seriously and are working to address the issues you have brought to our attention. Your satisfaction is our top priority, and we appreciate your business and continued support.If there is anything else we can do to rectify the situation or improve your experience, please do not hesitate to reach out to us. We value your feedback and look forward to the opportunity to make things right.Once again, we apologize for any inconvenience this may have caused and thank you for your understanding and continued support.Sincerely,[Your Name][Your Title][Company Name]给客户的道歉信英文精选5篇（二）尊敬的客户，我们诚挚地向您道歉，对于给您带来的不便和困扰我们深感抱歉。
英语作文道歉信顾客
英语作文道歉信顾客本文是关于英语作文道歉信顾客，仅供参考，希望对您有所帮助，感谢阅读。
英语作文道歉信顾客篇一Dear XX,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. pls dont hesitate to contact with us if you have any doubt, tks.Best regards.Yours,***英语作文道歉信顾客篇二March 20, 20xxDear Mr. **,I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.Yours,**英语作文道歉信顾客篇三Dear XXXI am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to XXX(国家名). I would track the package. If there is any question,feel free to contact us.Yours,***。
有关于致客户的英文道歉信（精选17篇）
有关于致客户的英文道歉信（精选17篇）有关于致客户的英文篇1Dear ,Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress.So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, thank you.Best regards.有关于致客户的英文道歉信篇2directions:you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.有关于致客户的英文道歉信篇3You had an appointment with your friend last Friday. Unfortunately, you did not keep the appointment because your mother fell ill at that time. Write a letter to your friend to:1.apologize for not attending the appointment as planned,2.explain why you could not meet him/her that day,3.make suggestion for another appointment next time.Dear Linda,有关于致客户的英文道歉信篇4Dear Customer,I would like to apologize for the delay in delivering your order.I have looked into the matter and found that it resulted from a problem in our distribution department.We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.Please accept our sincere apologies for any inconvenience we have caused you and your customers.Yours sincerely,有关于致客户的英文道歉信篇5亲爱的.朋友：您好!非常感谢您选择JADYROSE__!__全体员工衷心的祝您天天开心，阖家欢乐!由于宝贝品质把关严谨，出货速度相对较慢，未及时发货和物流速度给您带来收货时间的延误，在这里我们向您表示深深的歉意，真诚地向您说声“对不起，让您久等了”!最令我们感动的是，您却丝毫没有责怪我们，催促我们，能遇见您这样善解人意，心胸宽广的买家我们非常欣慰。
餐厅向顾客的道歉信英语作文
餐厅向顾客的道歉信英语作文Dear valued customers,。
We would like to take this opportunity to express our sincere apologies for the recent unpleasant experience you may have had at our restaurant. We deeply regret any inconvenience or dissatisfaction caused and assure you that we are committed to rectifying the situation.First and foremost, we would like to address the issue regarding the quality of our food. We understand that some of our dishes did not meet your expectations in terms of taste and presentation. We take full responsibility for this oversight and assure you that we have taken immediate steps to rectify the matter. We have conducted a thorough review of our menu, and have made necessary changes to ensure that each dish is prepared with the utmost care and attention to detail. Our chefs have undergone additional training to enhance their culinary skills, and we are confident that you will notice a significant improvement in the overall dining experience.In addition to the food quality, we would also like to address the issue of slow service that some of you may have encountered during your visit. We understand that waiting for an extended period of time can be frustrating, and we apologize for any inconvenience caused. We have taken this matter seriously and have implemented measures to improve our service efficiency. We have increased our staffing levels during peak hours and have provided additional training to our service staff to ensure prompt and attentive service. We are confident that these changes will result in a more enjoyable dining experience for all our customers.Furthermore, we would like to acknowledge the concerns raised regarding the cleanliness of our restaurant. We understand that a clean and hygienic environment is essential for a pleasant dining experience. We have taken immediate action to address this issue by implementing a more rigorous cleaning schedule. Our cleaning staff has been trained to pay close attention to every detail, ensuring that our restaurant meets the highest standards of cleanliness at all times.Lastly, we would like to express our gratitude for your feedback. Your comments and suggestions are invaluable to us as they help us identify areas for improvement. We are committed to continuously enhancing our services and ensuring that your future visits to our restaurant are nothing short of exceptional.Once again, we sincerely apologize for any inconvenience caused during your recent visit. We value your patronage and assure you that we are fully committed to providing you with the best dining experience possible. We hope that you will give us another opportunity to serve you and regain your trust.Thank you for your understanding and support.Yours sincerely,。
英文道歉信
英文道歉信英文道歉信必备(6篇)在当今社会生活中，我们不免要用到道歉信，道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。
来参考自己需要的道歉信吧！下面是小编精心整理的英文道歉信，仅供参考，欢迎大家阅读。
英文道歉信1 Dear guests:hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.I wish you have a good time!英文道歉信2 Dear Mr. Smith,I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.Once again, I apologize for any inconvenience caused.Sincerely yours,xxx英文道歉信3 Dear Bob,I'm writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking I paid more attention then,I wouldnt have made such a stupid mistake.Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable you do not mind,I may bring it back to you next time I go to Canada.Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.Faithfully yours,Li ming英文道歉信4 Oct. 31, 20xxDear Mr. Clark,I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you.I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.Li Xiaomei(Signed)英文道歉信5 Dear Sir or Madam:The Management of China World Hotel wish to extend its sincerest apologies for theinconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.With renewed apologies.Yours Sincerely英文道歉信6 Dear Miss ,I’m your student Tian Chen. Today I’m writing this letter to apologize for my absenteeism in your class with the mood of repentant and ashamed. I have already known my mistake and promised that it will never ever happen again.When I got my steps into this campus, you and other teachers warned us have to attend classes on time and there was not allowed absenting. Meanwhile I also was told that if I really have any reasonable reasons I suppose to ask for leave first. Only after I got permission can I be out of the class. I have to explain why I was out this time. One of my friends came to visit me. That friend is someone who I really care about somehow lost touch with me for quite a long time. When he arrived here was the time happen to you class began. I chose to give up that class because I can’t wait to meet him after the class as well as in my opinion there is no need to ask for leave to you just for that inadequate excuse. Even though I did that with deep compunction I still did that. That’s why the letter came to you: I’m showing my introspection of making such this mistake!I do apologize for my absenteeism. The mistake I made run counter to my principals. I know you are angry with me. I’m so sorry to disappoint you. Moreover, as a student, to attend every class without any stupid excuses is our liability and I didn’t perform the responsibility of being a student. After that I thought for a long time and it’s going to my time to pay the price for my impulsion. I have deadly wrong information in my mind which includes three reasons: First of all is that I don’t have much thought consciousness. If I really interested in this class would I will be absent? Definitely not. I should focus on study more meanwhile value the resources available for us right no We will not have any classes like in campus when we go into society. How can we despise the precious chances!Secondly, lack of respect to either you or this class which is cannot be forgiven. From now on I going to show more respect to you and the knowledge as well as pay more attention to important affairs. The lazy in my body have to be gotten rid of.The last one is that I made a bad influence upon other students. If everyone could be absent to the class then the situation will be out of control. There is no more discipline, no more regulation, will absolutely disturb the normal instructing.Above all, I already aware it’s a severe mistake. I promise I will behave myself much better in the future and completely eradicate this kind of things happen again. Please forgive me this time and trust me in my future!Sincerely faithful,Your student: Tian Chen。
我给客人发货延迟道歉信英语作文
我给客人发货延迟道歉信英语作文全文共5篇示例，供读者参考篇1Dear Customer,Hi there! It's me, your friend Tommy. I'm really sorry that your package didn't get to you on time. I feel super bad about it and wanted to explain what happened.You see, my dad owns this little store where we sell toys, games, and other fun stuff for kids. When you placed your order a couple weeks ago for that super cool remote control robot, my dad was really excited to ship it out to you right away. He always tells me how important it is to make sure our customers get their things quickly.But then, a bunch of crazy stuff started happening that made things go wrong. First of all, my baby sister Suzie got really sick with a bad fever and couldn't stop crying. My mom had to take her to the doctor, which meant my dad was stuck at home trying to take care of me and my little brother Timmy. He got really behind on getting orders ready to ship out.Then, just when we thought things couldn't get worse, our dog Rufus started acting really weird. He's an old dog and we were afraid something might be really wrong with him. My dad had to rush Rufus to the animal hospital, which made him even more behind on the orders.By the time Rufus was doing okay and Suzie was feeling better, my dad realized that a bunch of shipments hadn't gone out yet, including yours! He felt terrible about it. We all had to work really hard, packaging up orders as fast as we could. But with all the delays, your robot didn't make it out until a few days later than we wanted.On top of all that, there was another problem that made your order even more late. You see, my dad printed out the shipping label to send your robot to you. But then Timmy grabbed the label and shoved it in his mouth! By the time my mom got it out of there, the label was all slobbery and ripped up. We had to print a brand new one, which took extra time.And you know kids - we're always making messes! I'm really sorry, but I also spilled my juice all over the shipping box for your robot. My dad had to get a new box and re-package the whole thing, which was another delay. I felt super bad about that because it was totally my fault.Anyway, I'm really, really sorry that it took so long for you to get your robot after you ordered it. It wasn't because my dad wasn't working hard or because we didn't care about getting you your order. We actually care a whole lot! But with my sister being sick, the dog emergency, the ripped up shipping label, and me making a mess, everything got very delayed before we could finally get it out to you.I hope you can forgive us for taking so long! My dad promised me that we're going to work extra hard to make sure that never happens again. We want you and all our other customers to get their orders quickly, just like they're supposed to. Maybe you can let your parents know what happened too, just in case they were wondering why it took so long.Thank you for being a great customer! We really appreciate you ordering from our family's small store. I hope you're having a blast playing with your remote control robot. If there's anything else we can do for you, just let my dad know!Your friend,Tommy篇2Dear Customer,I am super sorry that your package was really late getting to you. I know it must have been really frustrating and disappointing to wait so long for something you were excited about. My family runs a small business, and we try our best, but sometimes things don't go smoothly. Let me explain what happened.A few weeks ago, we got a huge order for our most popular item - the Super Duper Bouncy Balls! We were really happy because it meant a lot of people loved our bouncy balls. But then we realized we didn't have enough supplies to make that many bouncy balls. Uh oh!My dad had to quickly order a bunch more rubber and other little pieces we need. But there was a problem with the delivery truck, and it got stuck in a huge snowstorm! Can you believe it? A snowstorm in the middle of summer! The truck driver said he saw a polar bear and had to turn around because polar bears are not friendly (unless you give them fish snacks).Anyway, the truck finally arrived a week later with the rubber and other supplies. Phew! We got right to work mixing and molding and baking the bouncy ball mixture. I even got to help a little bit! I'm not allowed to do the baking part because the oven is super hot.Then, another problem happened. Our brushes for painting the bouncy ball designs broke! Every bouncy ball has to have a cool design like stars or rainbows or dragons. Without brushes, we couldn't paint them. My mom rushed to the art supply store, but they were all out of brushes because there was a city-wide art festival that weekend. Who knew brushes could be so popular?Finally, we got new brushes and finished painting the bouncy balls. They looked awesome! But the troubles weren't over yet. When we went to pack up the boxes for shipping, we realized our shipping labels were old and had the wrong address. Yikes! We had to re-print a zillion new labels.After aaaaaallllll those delays, we finally got your box of Super Duper Bouncy Balls into the mail truck. I'm really sorry it took so long! I hope when you finally got your bouncy balls, you had a ton of fun playing with them. Bouncy balls are the best!In the future, we're going to order way more supplies than we need so we don't run out. And we bought a million extra paintbrushes too! Hopefully that means no more delays. But if there ever is another problem, I'll write you again to let you know. Keeping customers happy is our number one goal, besides having fun with bouncy balls of course!Thank you for being patient and for supporting our family's small business. We wouldn't be here without awesome customers like you. Sorry again for the crazy delay, but I'm working really hard to make sure it doesn't happen again.Your Friend,Tommy (Age 8)Chief Bouncy Ball Enthusiast篇3Dear Customer,I am very, very sorry that your shipment from my mom and dad's small business was late getting to you. I helped pack up the boxes and put the labels on them, so I know we worked really hard to get everything ready to send out on time. But sometimes, things don't go how we plan.Mom and Dad said there was a huge storm that caused flooding on some of the roads the delivery trucks needed to take to get your package to you. The rain came down so hard and the winds were so strong that it wasn't safe for the drivers to be out making deliveries. I've seen storms like that before and they canbe really scary! The thunder sounds like loud bombs going off and the lightning looks like bright flashes across the whole sky.Because of the terrible weather, the shipping company had to hold all the packages at their building until the storm passed and the roads were clear again. That's why your order was delayed and didn't get delivered when we told you it would. I'm really sorry you had to wait so long to receive your things.I remember Mom was so worried that you would be upset and maybe even mad at our company because of the late delivery. She didn't want to lose you as a customer since you've bought lots of products from us before. Dad had to reassure her that you would understand it wasn't our fault and was just caused by bad luck with the weather being so crazy.He said most customers are reasonable people and know that delays can sometimes happen due to circumstances beyond our control, like storms disrupting the shipping process. I really hope you aren't too bothered by the wait for your order. We felt just awful having to send you that notice letting you know it would be late arriving.Next time there is extreme weather happening, we will try to get orders shipped out sooner before the storms hit, so there is less of a chance of delays. We have also looked into shippingcompanies that have better plans for dealing with bad weather conditions. But you can't always predict when roads might get blocked or make other arrangements far enough in advance.Please let me know if you have any other concerns about your late order. We value you as a customer so much and want to make sure you are completely satisfied. As a token of our apology, Dad has included a coupon for 20% off your next purchase from us. We really hope you'll give our small family business another opportunity to wow you with our great products and service.Thank you for your understanding about this shipping delay that was out of our control. We appreciate your patience and look forward to working with you again soon!Sincerely,(Your Name)篇4Dear Customer,I am so sorry that your package was late getting to you! I feel really bad about it. My mom runs a small business selling homemade jewelry from our house. She makes beautifulnecklaces, bracelets, and earrings. People order them online and she ships them out.Well, last week was a crazy week for us! On Monday, I had a big science test at school that I had to study really hard for. Then on Tuesday, my little brother got sick with a bad cold and had to stay home from school. My mom had to take care of him all day.Wednesday was my turn to get sick! I woke up with a sore throat and stuffy nose. I stayed home from school sniffling and coughing all day. My mom felt bad for me and gave me extra snuggles and made me chicken noodle soup for lunch. It was nice staying home, but I missed seeing my friends.Thursday was my dad's birthday! We had a little party for him after school and work. My mom made him his favorite dinner of steak, mashed potatoes, and green beans. Then we had a yummy ice cream cake for dessert and sang "Happy Birthday." It was fun celebrating my dad!Friday was a half day at school, which was lucky because my grandfather came to visit from out of town that afternoon. We were so excited to see Grandpa! He lives several states away, so we don't get to visit him very often. My mom took the whole afternoon off from work to spend time with him. We went to thepark and played on the swings and climbed on the jungle gym. Later, we got pizza for dinner.With all the craziness and celebrations, my mom got behind on her jewelry orders. She had to work really hard over the weekend to get caught up. Finally, on Monday she was able to ship out all the late packages, including yours. Phew!I really hope you love the necklace my mom made for you. She works so hard on each one, carefully selecting the beads and charms and stringing them together in a pretty pattern. My favorite part is watching her tie the knots – she has to use special tools and tie very tight knots so the jewelry won't come apart.Again, I'm super duper sorry that your order didn't get to you sooner. My mom felt terrible about the delay. She wants all her customers to be happy! Next time you order, your package will ship out lickety-split, I promise. No more waiting!Thank you for understanding that sometimes families with small home businesses can get a little backed up, especially when kids and grandparents are involved. We really appreciate your support and patience. Have a great rest of your day!Sincerely,[Your name]篇5Dear Customer,I am very sorry that your package did not arrive on time. I know how excited you must have been to get it, and I feel really bad that it was delayed. My parents run a small business selling handmade toys online, and I help out by packing and shipping the orders sometimes. I want to explain what happened with your order.Last week was supposed to be my Spring Break from school, but instead of getting to relax and have fun, I ended up having to work a lot in the workshop because we got so many orders all at once! We were totally overwhelmed and didn't expect to be that busy. I even had to miss a few days of school to try and get all the orders shipped out.Your order was for the special teddy bear we make - the one with the blue bowtie and holding the "Best Friend" heart. Those are our most popular toys and take a really long time to make one by one. We had received a huge group order for 200 of those teddy bears for a company。
用英语给顾客的道歉信的作文
用英语给顾客的道歉信的作文Dear Customer,。
I'm truly sorry about the inconvenience you've experienced with our recent service. We take your satisfaction very seriously and realize we've fallen short of your expectations.I understand that the delay in your order has caused you some trouble, and for that, I apologize from the bottom of my heart. We've been working hard to address the issues causing the delay and ensure it doesn't happen again.Our team is committed to providing you with the best customer service possible. This slip-up is not representative of our usual standards, and we're determined to make it up to you.To make amends, we're offering you a discount on your next purchase. We hope this small gesture will help restoreyour faith in our services.Please don't hesitate to reach out if you have any further questions or concerns. We're always here to help and want to ensure you have a positive experience with us.Thank you for your understanding and continued support. We value your patronage and look forward to serving you better in the future.Sincerely,。
客服专员啊向客人道歉的英文作文
客服专员啊向客人道歉的英文作文Dear Customer,I am very sorry that your experience with our company has not been a good one. When customers are unhappy, it makes me feel really bad inside. I want to explain what went wrong and apologize from the bottom of my heart.The other day when you called our customer service line, you spoke with my co-worker Jim. Jim is usually a very friendly and helpful guy, but I think he was having a bad day. Maybe he didn't get enough sleep or spilled his orange juice that morning. Whatever the reason, he was grumpy and impatient with you instead of being nice like he should have been.When you explained that the toy you ordered for your little sister's birthday wasn't working properly, Jim should have listened carefully and shown that he cared about your problem. Instead, he interrupted you and made it seem like he didn't believe that the toy was broken. I know how frustrated you must have felt!Then, when you asked if we could send you a new toy or give you a refund, Jim got flustered and gave you the wrong information. He told you we couldn't do anything to fix thesituation, when really we have a generous returns policy for any products that are defective or don't work as expected. Giving incorrect information is just plain wrong on our part.On top of that, Jim was quite rude to you toward the end of the call. He rush you off the phone instead of making sure all your questions were answered. I am imagining how upset I would feel if someone treated me that way. You deserve much better!I want you to know that the way Jim spoke to you is totally unacceptable at our company. We have trained all of our customer service representatives to be patient, listen carefully, and treat every customer with respect and kindness. When Jim returns from his vacation next week, our manager is going to have a serious talk with him about improving his attitude and customer service skills.But more importantly, I want to make things right for you. If you still have that broken toy, just send it back to us and we'll get a new one in perfect working condition shipped out to you right away at no extra cost. Or if you'd prefer, we can give you a full refund instead – just let me know. I'm also going to throw in a 10 gift card for your next purchase, just because you had such a frustrating experience.Please accept my sincere apologies for the poor service you received. It was inexcusable, but I promise it is not at all typical of how we like to treat our valued customers. You deserve much better. I hope that by making this right, you'll give us another chance to provide you with excellent customer service.Thank you for your understanding. Please let me know if there is anything else I can do!Sincerely,[Your name]Customer Service Representative。
英语作文道歉信顾客
英语作文道歉信顾客（实用版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的实用范文，如工作总结、策划方案、演讲致辞、报告大全、合同协议、条据书信、党团资料、教学资料、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor.I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, this shop provides various types of practical sample essays for everyone, such as work summary, planning plan, speeches, reports, contracts and agreements, articles and letters, party and group materials, teaching materials, essays, other sample essays, etc. Please pay attention to the different formats and writing methods of the model essay!英语作文道歉信顾客英语作文道歉信顾客在现实社会中，道歉信对我们的'作用越来越大，不同的道歉信内容是不同的。
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Word格式 I A4打印 I 内容可修改
对顾客的英语道歉信范文5篇
An English apology letter to customers
编订：JinTai College
对顾客的英语道歉信范文5篇
前言：道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。
本文档根据道歉信内容要求和特点展开说明，具有实践指导意义，便于学习和使用，本文下载后内容可随意调整修改及打印。
本文简要目录如下：【下载该文档后使用Word打开，按住键盘Ctrl键且鼠标单击目录内容即可跳转到对应篇章】
1、篇章1：对顾客的英语道歉信范文
2、篇章2：餐饮写给顾客的道歉信范本
3、篇章3：餐饮写给顾客的道歉信范本
4、篇章4：餐饮写给顾客的道歉信范本
5、篇章5：餐饮写给顾客的道歉信范本
篇章1:对顾客的英语道歉信范文
一封好的道歉信能帮助企业在危机时刻挽回声誉,赢得信任。
你了解关于对顾客的英语道歉信该怎么写吗?下面小泰为大家带来一些关于对顾客的英语道歉信，希望对你有所帮助!
对顾客的英语道歉信范文
March 20, 20xx
Dear Mr. **,
I feel so sorry that my manager would be unable
to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to Beijing.My manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
***
写给顾客的英语道歉信范文
Dear XXX
I am sorry for the late contract. I already mail it to your company but the EMS （Enhanced Message Service） said it would take three mouths to get to
XXX（国家名）. I would track the package. If there is any question, feel free to contact us.
XXX
MM/DD/YY
对顾客的表示歉意的英语道歉信范文
Dear XX,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
***
篇章2:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】
xx-x：
各位网友您好，我是青年餐厅的网管，近日看到八通网上各位网友发的帖子，大家对我们青年餐厅翠屏北里店的许多地方很不满意，首先我代表青年餐厅向大家道歉，我们在服务上的不周到之处还请大家多多原谅。
由于青年餐厅翠屏北里店的员工大多是新员工，许多地方都很不熟练，加之开业期间客流量很大，导致出现了很多服务盲区，与各位顾客产生了许多误会，还望大家海涵!至于我们管理层上所出现的问题，总公司也已经开始调整和处理，大家在论坛上发的帖子对公司触动很大，公司派出了专门的调查组对翠屏北里店的问题进行了调查，目前正在逐步整改。
请大家相信，我们一定会把自己的所有不足全部改掉，只有让顾客满意，我们才能生存!
道歉人：xx-x
时间：xx-xx年xx月xx日
篇章3:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】尊敬的孙女士：
您好!
首先十分感谢您入住中信井冈山会议中心酒店，同时我
们也对5月10日早上发生的事情感到万分地抱歉!此次的问题，我们酒店很重视，酒店总经理与相关部门和当事的员工进行了谈话，要求培训到位。
在此因为我们工作的失误给您带来的不便向您郑重地致以深切的歉意!
由于本酒店员工沟通不到位，使您有了非常不愉快的入
住经历，我诚恳地希望您相信，我们绝对不允许员工如此对待像您这样尊贵的客人。
当然，我们也希望在您方便的时候，再次入住我们酒店，我非常希望能当面对您表达歉意。
此致
敬礼!
前厅部
20xx年x月x日
篇章4:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】亲爱的客人：
您好!首先请允许我对您遇到的预定没有房间的问题给您
带来的不便致以真诚的道歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
客户部皮皮
年月日
篇章5:餐饮写给顾客的道歉信范本【按住Ctrl键点此返回目录】尊敬的顾客：
您好!
4月3日我知悉飞机城论坛上您发的帖子，随即紧急召开了总经理会议，
成立调查小组，对整个事件进行了详细的调查。
发生这样不愉快的事情首先我代表酒店向您和您的家人
表示深深的歉意!对不起了!您的批评，我会作为警示永远铭记。
我的员工犯错，更是领导者的错,因为是我没有教育好他
们!没有让他们深刻明白“顾客是上帝，是我们的衣食父母，
顾客的满意是我们服务的宗旨”! 事情已经发生了，我知道再多的解释都是无用的，我们绝不逃避。
对于所有的相关责任人酒店已经做了批评教育、留岗查看和经济处罚。
对您及您的家人造成的伤害，我再次表示诚挚的歉意，请您原谅!今后我们一定会用万分的责任心对待工作，严抓每一个环节!现今我们已全面展开对于员工素质教育培训及专业知识培训的工作。
请关注我们的改变吧!
在此，也深深的感谢所有关注此事的朋友们!其实，在我得知此次事件以后，除了感到无比惭愧和歉意以外，更多的是感动，感谢您们一直对于汇川寄予的厚望!汇川由西服店转行为西餐厅，历经20xx年的风风雨雨，陪同了一代孩子们，共同成长起来，我们早已经是熟悉的一家人，因此我更能理解您们不允许我们犯错的心情。
您的批评，是希望汇川能够做得更好!步子走得更稳!
孩子在成长的过程中，难免会摔跤，会犯错，这时家长一定会扶一把，悉心教育他。
现今的汇川，突然由一个小店发展成为大店，以我的经验来说依然还很浅薄，新酒店就像一个刚开始起步的孩子，需要象家长的您们扶一把，帮一下，帮助我们茁壮的成长起来!
感谢所有关注汇川的朋友们!
总之，不论怎样，是因为我们的工作失误给您带来了不愉快，我们希望彼此都能用真诚的心来化解这次矛盾。
我用无比诚恳的心再次向您以及您的家人表示最诚挚的歉意，也希望您能宽容，原谅!并再次光临汇川，汇川全体员工将以最优质的服务和最诚恳的态度欢迎您的到来。
此致
敬礼
xxx
年月日
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