人力资源管理3(双语)
人力资源管理2015新版三级词汇表
中文 顾客评估 数据流程图 分散化 决策 缺乏 扁平化 需求预测 沮丧 开发规划系统 差额计件工资 直接薪酬 直接成本 解雇 差别性对待 多元化培训 红利 歧视 精简 降级 所得，收入 效率工资理论 效率 平等主义 员工授权 员工租借 雇员调查与研究 企业家 公平就业机会 离职面谈 外派雇员 专家系统 显性知识 外边成长战略 外部劳动力市场 首选雇主方案 当面讨论 因素比较法 弹性计划 弹性工作制 流程图 正规教育计划 参照系 职能工作分析 收益分享计划 目标和时间表 群体指导计划 小组排序法 猎头 健康安全 高绩效工作系统
中文 会员资格维持 学习的动机 夜班 非营利组织 职业 网上培训 在职培训 实践的机会 组织设计与发展 组织分析 组织结构图 组织代码 入职培训 重新谋职 外包 超额工资 小组面试 加薪要求 工资等级 工资结构 按绩效的报酬标准 工资政策线 工资名单，工资总额 养老金，退休金 同事评估 绩效评价 绩效反馈 绩效管理 绩效规划与评价系统 任职要求 人员甄选 计件工资 权力差距 职位分析问卷调查 潜在资产 项目主管 预测效度 利润分享 晋升 心理契约 调查问卷 培训准备 推理能力 和解 认可，承认 人才招聘 冗余 流程再造 拒绝，否认 复职
序 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
英文 customer appraisal data flow diagram decentralization decision making deficiency delayering demand forecasting depression development planning system differential piece rate direct compensation direct costs dismiss disparate treatment diversity training dividends discrimination downsizing downward move earnings efficiency wage theory efficiency egalitarian employee empowerment employee leasing employee survey research entrepreneur equal employee opportunity，EEO exit interview expatriate expert system explicit knowledge external growth strategy external labor market employer of choice plan face to face discussion factor comparison system flexibility plan flextime flowchart formal education program frame of reference functional job analysis，FJA gain sharing plan goal and timetable group mentoring program group order ranking head hunter healthy and safety high-performance work system
人力资源管理师三级专业英语词汇(音标)
47 Cross-cultural preparation
48 Cross-training 49 Cultural environment 50 Cultural shock 51 Customer appraisal
34 Compensable factors
35 Compensation
缺席
可接受性
成就测试
行动计划 负面影响 津贴，补助 公告 求职者 申请 评价,评估 任命 仲裁 评价中心 权威 视听教学 审计法 综合评价卡，平 衡计分法 行为模拟 行为改变计划 基准 福利 奖金 企业规划
候选人 职业锚
职业咨询
职业曲线 职业通技巧
报酬要素
报酬，补偿
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[ək,septə 'biləti] [ə'tʃi:vmə nt] ['ækʃən] [plæ n] ['ædvə:s] [im'pæ kt] [ə'lauəns] [ə'nauns m['æənt] p[,læikənt] p[əl'ip'kreeiiʃzəənl ][ə'pɔint] [' ɑ[ə:'bsietsrəmriə] nt] [ɔ:'θɔrəti] [,ɔ:diəu'vi ['ɔ:dit] [[ə'b'pærəutʃ] l[əbni'shte]ivjə ][b[i'm'heɔdivəjəli ][-b[ebnetiʃsmt]a :rks] ['benifitc]
人力资源管理专业英语词汇(三级)
151 Morale
152 Motivation to learn
153 Needs assessment
154 Night shift
155 Nonprofit organization
156 Occupation
157 On-the-job training, OJT
158 Opportunity to perform
21 Benefits
22 Bonus 23 Business planning 24 Candidate 25 Career anchor 26 Career counseling 27 Career curves 28 Career development 29 Centralization 30 Coach 31 Cognitive ability 32 Commitment 33 Communication skill 34 Compensable factors 35 Compensation
人员甄选 计件工资 职位分析问卷调查 权力差距 预测效度
188 Profit sharing 189 Promotion 190 Psychological contract 191 Questionnaire 192 Rapport 193 Readability 194 Readiness for training 195 Reasoning ability 196 Reconciliation 197 Recognition 198 Recruitment 199 Redundancy 200 Reengineering 201 Reject 202 Reinstatement 203 Relational database
人力资源三级英文单选1-50题英汉版
⼈⼒资源三级英⽂单选1-50题英汉版单项选择题（1-50 英中对照含答案）1、The process of helping redundant employees to find other work or start new careers is outplacement （B）帮助失业的员⼯重新谋职的过程是⼀个新的职业A、replacementB、outplacementC、releaseD、downsizing替换重新谋职发布精简2、(D) Critical incidents focuses the evaluator’s attention on those Behaviors that are key in making the difference between executing a job effectively or ineffectively.关键事件将评估者的重点聚焦在那些在有效或⽆效地执⾏⼯作⾏为的区别上The group order ranking B、Written essay C、The individual ranking D、Critical incidents集团排名书⾯描述法个⼈排名关键事件评估3. The recruitment plan should include plans for attracting good candidates by ensuring that the org anization will become an 'employer of choice'. （C）招聘计划应该包括吸引优秀候选⼈的计划，确保该组织成为“⾸选雇主A、outplacementB、 evaluationC、 recruitmentD、training重新谋职评估⼈才招聘培训4、Organizational goals and corporate plans indicate the direction in which the organization is going. （A）组织⽬标和公司计划指明了组织前进的⽅向A. goalsB. resourceC. resultD. process⽬标资源结果⽅法5. Job rotation aims to broaden experience by moving people from job to job or department to department. （B）轮岗的⽬的是通过将⼈们从⼯作或部门转移到部门来拓宽⼯作经验。
人力资源管理三级英语复习资料
市职业资格鉴定《企业人力资源管理人员》（助理人力资源管理师）专业英语试卷3一、英汉互译（每题2分，共30分）1.Bonus奖金2. pensable factors报酬要素3. Delayering扁平化4. Forecasting预测5. Gain sharing plans收益分享计划6. Job classification system工作分类法7. Minimum wage最低工资8. Performance feedback绩效反馈9. Staffing tables人员配置表10. Wage-rate pression工资压缩11. 培训Training12. 即时奖金Spot bonus13. 工资结构Pay structure14. 劳动力市场Labor market15. 精简DownsizingAnswer:1. 奖金2. 报酬要素3. 扁平化4. 预测5. 收益分享计划6. 工作分类法7. 最低工资8. 绩效反馈9. 人员配置表10. 工资压缩11. Training 12. Spot bonus 13. Pay structure14. Labor market 15. Downsizing二、选词填空（每题2分，共20分）1. For managers, the challenge of fostering intellectual or human capital lies in the fact that such Workers must bemanaged differently than werethose of previous generations.对于管理者，培养智力或人力资本的挑战在于，这样的员工必须有不同的管理方式，而不是以前的几代人。
2. In summary, is Human Resource management an integral part of every manager’s job.总之，是人力资源管理的一个组成部分，每一个经理的工作。
人力资源管理双语课后习题及翻译
习题及答案Chapter 01 Human Resource Management: Gaining a Competitive Advantage Answer KeyTrue / False Questions1. (p. 5) Companies have historically looked at HRM as a means to contribute to profitability, quality, and other business goals through enhancing and supporting business operations.FALSE2. (p. 5) The human resource department is most likely to collaborate with other company functions on outplacement, labor law compliance, testing, and unemployment compensation.FALSE3. (p. 6) The three product lines of HR include a) administrative services and transactions, B) financial services, and c) strategic partners.FALSE4. (p. 9) The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles as a strategic business partner, change agent, and employee advocate are increasing. TRUE5. (p. 9) Advances in technology have allowed HR services to be offered more on a self-service basis than in the past.TRUE6. (p. 9) HR functions related to areas such as employee development, performance management, and organizational development are outsourced most frequently.FALSE7. (p. 11) Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition.TRUE8. (p. 14) Stakeholders of a company are shareholders, the community, customers, employees, and all of the other parties that have an interest in seeing that the company succeeds.TRUE9. (p. 19) Companies are now more and more interested in using intangible assets and human capital as a way to gain an advantage over competitors.TRUE10. (p. 22) A learning organization places the highest emphasis on completion of formal employment training.FALSE11. (p. 22) The psychological contract describes what an employee expects to contribute and what the company will provide to the employee in return for these contributions.TRUE12. (p. 25) The use of alternative work arrangements, which include independent contractors, on-call workers, temporary workers, and contract company workers, is shrinking.FALSE13. (p. 27) To be effective, balanced scorecards must be customized by companies to fit different market situations, products, and competitive environments.TRUE14. (p. 27) The balanced scorecard should not be used to link the company's human resource management activities to the company's business strategy.FALSE15. (p. 30) Corporate cultures within companies that successfully implement TQM typically emphasize individualism, hierarchy, accountability, and profits.FALSE16. (p. 31) ISO 9000 certification is an integral component of W. Edwards Deming's quality control process.FALSE17. (p. 34) The skills and motivation of a company's internal labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.TRUE18. (p. 37) Because the workforce is predicted to become more uniform in terms of age, ethnicity, and racial background, it is likely that one set of values will characterize all employees.FALSE19. (p. 39) Cultural diversity can provide a company competitive advantage regarding problem-solving. TRUE20. (p. 42) The Sarbanes-Oxley Act of 2002 sets strict rules for corporate behavior and sets heavy fines and prison terms for noncompliance.TRUE21. (p. 43) Every business must be prepared to deal with the global economy.TRUE22. (p. 48) One of the disadvantages of technology is that it does not allow older workers to postpone retirement.FALSE23. (p. 51) E-HRM is more applicable to practices associated with recruiting and training than those associated with analysis and design work, selection, and compensation and benefits.FALSE24. (p. 54) An HR dashboard is a series of indicators that managers and employees have access to on the company intranet or human resource information system.TRUE25. (p. 58) Compensating human resources involves measuring employees' performance.FALSEMultiple Choice Questions26. (p. 4) _____ refers to a company's ability to maintain and gain market share in its industry.A. OutsourcingB. CompetitivenessC. Self-serviceD. Empowerment27. (p. 4) _____ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.A. Total quality managementB. Financial managementC. Human resource managementD. Production and operations management28. (p. 5) Strategic HR management includes all but one of the following. Name the exception.A. Financial planningB. Training and developmentC. Performance managementD. Recruiting talent29. (p. 6) Which of the following is NOT a responsibility of HR departments?A. RecruitingB. BenefitsC. Community relationsD. Production and operations30. (p. 6) Which of the following is NOT a product line of human resources?A. Administrative services and transactionsB. Strategic partnerC. Human capital partnerD. Business partner services31. (p. 8) Which of the following best describes a cultural steward?A. Shapes the organization.B. Delivers results with integrity.C. Facilitates change.D. Recognizes business trends and their impact on the business.32. (p. 8) A strategic architect is one who:A. facilitates change.B. recognizes business trends and their impact on the business.C. implements workplace policies conducive to work environment.D. develops talent and designs reward systems.33. (p. 9) Giving employees online access to information about HR issues such as training, benefits, and compensation is known as:A. outsourcing.B. continuous learning.C. self-service.D. strategic planning.34. (p. 9) The practice of having another company (a vendor, third-party provider, consultant) provide services traditionally associated with the administrative role of HR is known as:A. e-commerce.B. empowering.C. outsourcing.D. benchmarking.35. (p. 10) Traditionally, the HRM department was primarily a(n):A. proactive agency.B. finance expert.C. employer advocate.D. administrative expert.36. (p. 11) Which of the following statements about evidence-based HR is FALSE?A. It helps show that the money invested in HR programs is justified and that HR is contributing to the company's goals and objectives.B. It emphasizes that HR is being transformed from a broad corporate competency to a specialized, stand-alone function in which human resources and line managers build partnerships to gain competitive advantage.C. It requires collecting data on such metrics as productivity, turnover, accidents, employee attitudes and medical costs and showing their relationship with HR practices.D. It refers to demonstrating that human resources practices have a positive influence on the company's bottom line or key stakeholders.37. (p. 12-13) Which one of the following statements about the HR profession is FALSE?A. A college degree is required of HR specialists, but not of generalists.B. Generalists usually perform the full range of HRM activities, including recruiting, training, compensation, and employee relations.C. Professional certification in HRM is less common than membership in professional associations.D. The primary professional organization for HRM is the Society for Human Resource Management.38. (p. 13) All of the following competitive challenges faced by companies will increase the importance of human resource management EXCEPT:A. the global challenge.B. the challenge of sustainability.C. the political challenge.D. the technology challenge.39. (p. 14) _____ refers to the ability of a company to survive and succeed in a dynamic competitive environment.A. OutsourcingB. EmpowermentC. SustainabilityD. Resource management40. (p. 14) Sustainability includes all of the following EXCEPT:A. expanding into foreign markets.B. the ability to deal with economic and social changes.C. engaging in responsible and ethical business practices.D. providing high-quality products and services.41. (p. 19) Which of the following statements about intangible assets is FALSE?A. They include human capital.B. They are less valuable than physical assets.C. They are equally or even more valuable than financial assets.D. They are difficult to duplicate or imitate.42. (p. 20) Tacit knowledge is an example of _____ capital.A. socialB. customerC. humanD. intellectual43. (p. 21) Which of the following is NOT true of knowledge workers?A. They often contribute specialized knowledge that their managers may not have, such as information about customers.B. They have many job opportunities.C. They are in high demand because companies need their skills.D. They contribute to the company through manual labor and intellectual labor.44. (p. 21) Empowering is defined as:A. the movement of women and minorities into managerial positions.B. giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.C. leading employees by the strength of one's charisma.D. the act of continually learning and improving one's skills and abilities.45. (p. 22) A(n) _____ contract describes what an employee expects to contribute and what the company will provide to the employee for these contributions.A. employerB. employeeC. psychologicalD. job46. (p. 25) All of the following are examples of alternative work arrangements EXCEPT:A. independent contractors.B. current labor force.C. on-call workers.D. temporary workers.47. (p. 27) The balanced scorecard:A. is similar to most measures of company performance.B. uses indicators important to the company's strategy.C. is a standardized instrument of company performance.D. should not be applied to HR practices.48. (p. 27) The balanced scorecard presents a view of company performance from the perspective of:A. its customers only.B. its employees only.C. its employees and customers only.D. its employees, customers, and shareholders.49. (p. 28) According to the financial perspective of the balanced scorecard, which of the following questions should be answered?A. How do customers see us?B. Can we continue to improve and create value?C. What must we excel at?D. How do we look to shareholders?50. (p. 28) Increasingly, companies are trying to meet shareholder and general public demands that they be more socially, ethically, and environmentally responsible. Thus, companies are recognizing the importance of:A. a balanced scorecard approach to business.B. diversity.C. total quality management.D. social responsibility.51. (p. 30) TQM focuses on:A. designing processes to meet the needs of external customers only.B. reducing variability in the product or service.C. preventing errors rather than correcting errors.D. tying pay to employees' total output less rejects52. (p. 31) "How senior executives create and sustain corporate citizenship, customer focus, clear values, and expectations, and promote quality and performance excellence" is the definition for which Malcolm Baldrige National Quality Award criterion?A. Strategic planningB. Workforce focusC. Customer and market focusD. LeadershipMalcolm Baldrige National Quality Award is an award established in 1987 to promote quality awareness, to recognize quality achievements of U.S. companies, and to publicize successful quality strategies.53. (p. 33) Which one of the following is NOT true of the Six Sigma process?A. The objective of the process is to create a total business focus on serving the customer.B. Training is an important component of the process.C. The process is one of seven categories evaluated within the Malcolm Baldrige Quality Award.D. The process involves measuring, analyzing, improving, and controlling processes once they have been brought within six quality standards.54. (p. 33) Which of following holds TRUE for lean thinking?A. It is a way to do more with less effort, time, equipment, and space.B. It is a way to compete for quality awards and certification.C. It includes offering no-frills goods and services to customers.D. It is working for zero inventories.55. (p. 34) The skills and motivation of a company's _____ labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.A. projectedB. secondaryC. externalD. internal56. (p. 34-37) Which of the following statements about the composition of the U.S. labor force in the next decade is TRUE?A. Labor force growth is greater than at any other time in U.S. history.B. The largest proportion of the labor force is expected to be in the 16-to-24-year age group.C. There will be fewer white males than minorities or women in the labor force.D. The number of "baby boom" workers will increase faster than any other age group.57. (p. 35) Which of the following statements about older workers is FALSE?A. Worker performance and learning are adversely affected by aging.B. The aging labor force means companies are likely to employ a growing share of older workers.C. An emerging trend is for qualified older workers to ask to work part-time or for only a few months at a time as a means to transition to retirement.D. Older employees are willing and able to learn new technology.58. (p. 37) Baby boomers:A. like the latest technology, are ambitious and goal-oriented, and seek meaningful work.B. want to be noticed, respected, and involved.C. tend to be uncomfortable challenging the status quo and authority.D. value unexpected rewards for work accomplishments, opportunities to learn new things, praise, recognition, and time with the manager.59. (p. 38) Regardless of their background, most employees' value:A. the ability to challenge the status quo.B. simplistic tasks requiring few skills.C. managerial positions.D. work that leads to self-fulfillment.60. (p. 38-39) To successfully manage a diverse workforce, managers need to develop all of the following skills EXCEPT:A. providing performance feedback that is based on values rather than objective outcomes.B. communicating effectively with employees from a wide variety of cultural backgrounds.C. coaching employees of different ages, educational backgrounds, ethnicity, physical ability, and race.D. recognizing and responding to generational issues.61. (p. 39) Managing cultural diversity involves:A. enforcing EEO rules.B. creating separate career tracks for employees with families.C. establishing a strong affirmative action policy.D. creating a workplace that makes it comfortable for employees of all backgrounds to be creative and innovative.62. (p. 39) How diversity issues are managed in companies has implications for all the following EXCEPT:A. knowing how to learn.B. creativity.C. retaining good employees.D. problem solving.63. (p. 39) Managing cultural diversity can provide a competitive advantage by:A. decreasing the number of available women and minorities in the company's labor pool.B. helping women and minorities understand they must conform to organizational norms and expectations.C. helping companies produce better decisions by including all employees' perspectives and analysis.D. identifying product markets on which the company should focus64. (p. 39) In managing cultural diversity, which of the following would improve the level of creativity thereby providing competitive advantage to an organization?A. Diversity of perspectives and less emphasis on conformity to norms of the past.B. Those with the best reputations for managing diversity will win the competition for the best personnel.C. An implication of the multicultural model for managing diversity is that the system will become less determinate, less standardized, and therefore more fluid.D. Heterogeneity in decisions and problem-solving groups potentially produces better decisions.65. (p. 39) Which of the following cultural diversity arguments states that companies with the best reputations for managing diversity will win the competition for the best personnel?A. System flexibility argumentB. Marketing argumentC. Employee attraction and retention argumentD. Problem-solving argument66. (p. 39) Diversity is important for tapping all of the following skills of employees EXCEPT:A. cultural skills.B. communication skills.C. creativity.D. homogeneous thinking.67. (p. 40) What areas of the legal environment have influenced HRM practices over the past 25 years?A. Equal employment opportunity, safety and health, pay and benefits, privacy, and job security.B. Executive compensation, pay and benefits, workers' compensation, safety and health, and job security.C. Product liability, workers' compensation, equal employment opportunity, safety and health, and labor relations.D. Equal employment opportunity, patent infringement, workers' compensation, safety and health, and job security.68. (p. 40-41) There will likely be continued discussion, debate, and possible legislation in all but one of the following areas in companies. Name the exception.A. Genetic testingB. Glass ceilingC. Employment-at-willD. Design of physical work environment69. (p. 41) Litigation involving job security will have a major influence on human resource management practices because:A. work rules, recruitment practices, and performance evaluation systems might falsely communicate lifetime employment agreements that the company does not intend to honor during layoffs.B. adjustments of test scores to meet affirmative action requirements are now illegal.C. employees now bear the burden of proof in discrimination cases.D. compensation awards for discrimination claims have increased.70. (p. 41) Which of the following is one of the four ethical principles of a successful company?A. Managers assume all responsibility for the actions of the company.B. It has a strong profit orientation.C. Customer, client, and vendor relationships emphasize mutual benefits.D. It does not produce products that can be used for violent purposes.71. (p. 42) Which legislation act sets new strict rules for business especially as regards accounting practices?A. Human Rights Act of 1994B. Reverse Discrimination Act of 1990C. Sarbanes-Oxley Act of 2002D. Corruption and Practices Act of 200072. (p. 43) Which of the following is NOT a standard that human resource managers must satisfy for practices to be ethical?A. Managers must treat employees as family.B. Human resource practices must result in the greatest good for the largest number of people.C. Employment practices must respect basic human rights of privacy, due process, and free speech.D. Managers must treat employees and customers equitably and fairly.73. (p. 45) Exporting jobs from developed to less developed countries is known as:A. insourcing.B. offshoring.C. importing.D. onshoring.74. (p. 47) Exporting jobs to rural parts of the United States is referred to as:A. insourcing.B. offshoring.C. importing.D. onshoring75. (p. 48) Which of the following statements about technology is FALSE?A. The Internet allows employees to locate and gather resources, including software, reports, photos, and videos.B. Technology does not allow older workers to postpone retirement.C. The Internet gives employees instant access to experts whom they can communicate with.D. Technology has made equipment easier to operate, helping companies cope with skill shortages.76. (p. 49) Which of the following is NOT typically true of work teams?A. They are used to increase employee responsibility and control.B. They use cross-training to give employees knowledge on a wide range of skills.C. They frequently select new team members and plan work schedules.D. They assume all of the activities reserved for managers such as controlling, planning, and coordinating activities.77. (p. 49) Which of the following is NOT recommended for supporting work teams?A. Reducing flexibility and interaction between employees to maintain high productivity.B. Giving employees formal performance feedback.C. Linking compensation and rewards with performance.D. Allowing employees to participate in planning changes in equipment, layout, and work methods.78. (p. 49) All of the following statements about cross training are true EXCEPT:A. it provides teams' maximum flexibility.B. it helps in measuring employees' performance.C. it trains employees in a wide range of skills.D. employees can fill any of the roles needed to be performed on the team.79. (p. 50) Company X has offices around the globe. Its teams are separated by time, geographic distance, culture and/or organizational boundaries, and almost rely exclusively on technology for interaction between team members. Its teams are:A. virtual teams.B. geographically-concentrated teams.C. lean teams.D. teleworker teams.80. (p. 50-51) Adaptive organizational structures emphasize:A. efficiency, decision making by managers, and the flow of information from top to bottom of the organization.B. a core set of values, and elimination of boundaries between managers, employees, and organizational functions.C. clear boundaries between managers, employees, customers, vendors, and the functional areas, and a constant state of learning.D. internal linking, external linking, diversification, and a core set of values.81. (p. 51) Which of the following is FALSE about high-involvement, adaptive organizational structures?A. Employees are in a constant state of learning and performance improvement.B. Employees are free to move wherever they are needed in a company.C. Line employees are trained to specialize in one job in order to maximize efficiency.D. Previously established boundaries between managers, employees, customers, and vendors are abandoned.82. (p. 51) Employees in geographically dispersed locations can work together in virtual teams using video, e-mail, and the Internet. This e-HRM implication refers to which aspect of HR?A. RecruitingB. Analysis and design of workC. SelectionD. Compensation and benefits83. (p. 52) From the manager's perspective, an HRIS can be used to perform primarily all but one of the following. Name the exception.A. Support strategic decision makingB. Avoid litigationC. Evaluate programs and policiesD. Motivate employees84. (p. 54) A(n) _____ is a series of indicators or metrics that managers and employees have access to on the company intranet or human resource information system.A. HR dashboardB. balanced scorecardC. web portalD. Intranet85. (p. 54) All of the following HR practices support high-performance work systems EXCEPT:A. employees participate in selection process.B. jobs are designed to use a variety of skills.C. employee rewards are related to company performance.D. individuals tend to work separately.86. (p. 56) Which one of the following is NOT associated with managing the human resource environment?A. Linking HRM practices to the company's business objectives.B. Identifying human resource requirements through human resource planning, recruitment, and selection.C. Ensuring that HRM practices comply with federal, state, and local laws.D. Designing work that motivates and satisfies the employee as well as maximizes customer service, quality, and productivity.87. (p. 56) Economic value is traditionally associated with all of the following EXCEPT:A. equipment.B. technology.C. facilities.D. HRM practices.88. (p. 57) A company's human resource acquisition requirements are influenced by all of the following EXCEPT:A. terminations.B. customer demands for products and services.C. motivation and satisfaction of employees.D. promotions.89. (p. 58) Managing the assessment and development of human resources involves all of the following EXCEPT:A. measuring employees' performance.B. creating an employment relationship and work environment that benefits both the company and the employee.C. recruiting employees and placing them in jobs that best use their skills.D. identifying employees' work interests, goals, and values, and other career issues.90. (p. 58) Besides interesting work, _____ are the most important incentives that companies can offer to its employees.A. training for future work rolesB. beneficial work environmentsC. support for nonwork activitiesD. pay and benefitsEssay Questions91. (p. 8) Name and discuss the competencies that HR professionals need.定义并讨论人力资源专业人员需要的能力1. Credible activist: delivers results with integrity, shares information, builds trusting relationships, and influences others, providing candid observation, taking appropriate risks.2. Cultural steward: facilitates change, develops and values the culture, and helps employees navigate the culture.3. Talent manager/organizational designer: develops talent, designs reward systems, and shapes the organization.4. Strategic architect: recognizes business trends and their impact on the business, evidence-based HR, and develops people strategies that contribute to the business strategy.5. Business ally: understands how the business makes money and the language of the business.6. Operational executor: implements workplace policies, advances HR technology, and administers day-to-day work of managing people.92. (p. 9-10) How has the role of HRM changed in recent years? Discuss three trends that are changing the HRM function. Why have these roles changed?近年来，HRM的角色发生了怎样的变化?讨论三个改变人力资源管理功能的趋势。
人力资源管理师(三级)专业词汇表-第2版(250个单词附音标)知识讲解
谈判僵局
[ˈbɑ:gənɪŋ] [ˈæmpɑ:s]
19 behavior modeling
行为模拟
[bɪˈhevjɚˈmɑdlɪŋ]
20 behavior-based program
行为改变计划
[bɪ'hevjɚ] [best] ['proɡræm]
21 benchmark
基准
[ˈbentʃˌmɑ:k]
15 audiovisual instruction
视听教学
[ˌɔdioˈvɪʒuəl] [ɪnˈstrʌkʃən]
16 audit approach
审计法
[ˈɔdɪt] [əˈprəʊtʃ]
17 balanced scorecard
平衡计分卡
[ˈbælənstˈskɔ:ˌkɑ:d]
18 bargaining-impasse
34 compensable factor
报酬要素
[kəm'pensəbəl] [ˈfæktə(r)]
35 compensation
报酬，补偿
[ˌkɑ:mpenˈseɪʃn]
36 competency assessment
能力评估
[ˈkɒmpɪtənsi] [əˈsɛsmənt]
37 competency model
10 appraisal
评价，评估
[əˈprezəl]
11 appoint
任命
[ə'pɒɪnt]
12 arbitrary
仲裁
[ˈɑ:rbətreri]
13 assessment center
评价中心
[əˈsɛsmənt] ['sentə]
人力资源管理专业英语chapter 3 Human Reso
In this unit, we
• examined HR planning in a company • learned about external environment scanning • discussed internal assessment of organizational
What is the starting point for internal assessment?
What questions need to be addressed during the internal assessment?
What doBiblioteka inventory of organizational capabilities consist of?
What is environmental scanning ? What are the external environmental factors
that affect labor supply for an organization? Describe them respectively.
What are the alternative work schedules mentioned in the text? Are they better choices in your opinion?
Which kind of alternative work arrangement do you like most? State reasons for your choice.
workforce
人力资源管理师三级英语单词词汇,分类记忆
中文近义词或同类词计划（plan/program）1. action plan 行动计划2. retention plan （核心人员）保持计划3. gain sharing plans 收益分享计划4. business planning 企业规划5. human resources planning (HRP) 人力资源计划6. succession planning 可持续发展计划7. behavior-based program 行为改变计划8. internship programs 实习计划9. group mentoring program 群体指导计划10. formal education programs 正规教育计划评估，评价（appraisal/assessment/evaluation）1. customer appraisal顾客评估2. performance appraisal 绩效评价3. peer appraisal 同事评估4. self-appraisal 自我评估5. assessment center 评价中心6. competency assessment 能力评估7. needs assessment （培训）需要评价8. job evaluation 工作评价9. Manager appraisal 经理评估10. Appraisal 评价，评估~法，分析（analysis/system）1. functional job analysis(FJA) 职能工作分析2. internal analysis 内部分析3. job analysis 工作分析4. Markov analysis 马克夫分析法5. factor comparison system 因素比较法6. job classification system 工作分类法7. job ranking system 工作重要性排序法8. audit approach 审计法9. balanced scorecard 综合评价卡，平衡计分法10. critical incident method 关键事件法11. leaderless group discussion 无领导小组讨论法12. Task analysis 任务分析13. Trend analysis 趋势分析~化1. managing diversity 管理多元化2. delayering 扁平化3. job enlargement 工作扩大化4. job enrichment 工作丰富化5. centralization 集权化6. decentralization 分散化7. globalization 全球化8. industrialization 产业化战略（strategy/strategic）1. concentration strategy 集中战略2. external growth strategy 外部成长战略3. internal growth strategy 内部成长战略4. strategy implementation 战略执行5. strategic choice 战略选择6. strategic congruence 战略一致性7. strategic human resource management 战略性人力资源管理能力（-ability）1. reasoning ability 推理能力2. cognitive ability 认知能力3. verbal comprehension 语言理解能力4. acceptability 可接受性5. readability 易读性6. reliability 信度7. validity 效度8. utility 效用9.efficiency 效率10. communication skill 沟通技巧11. explicit knowledge 显性知识12. tacit knowledge 隐形知识13. Talent 才能，才干培训（training）1. diversity training 多元化培训2. on-the-job training (OJT) 在职培训3. coordination training 合作培训4. cross-training 交叉培训5. readiness for training 培训准备6. training administration 培训管理7. training outcomes 培训结果8. web-based training 网上培训9. orientation 入职培训10. audiovisual instruction 视听教学系统（system）1. human resource information system (HRIS) 人力资源信息系统2. welfare system 福利体系3. development planning system 开发规划系统4. high-performance work systems 高绩效工作系统5. expert systems 专家系统6. performance planning and evaluation(PPE) 绩效规划与评价系统7. frame of reference 参照系面试，面谈（interview）1. interview 面试2. situational interview 情景面试3. panel interview 小组面试4. exit interview 离职面谈5. face to face discussion 当面讨论6. role play 角色扮演表,图1. goals and timetables 目标和时间表2. replacement charts 替换表3. skill inventories 技能量表4. staffing tables 人员配置表5. data flow diagram 数据流程图6. flowchart 流程图7. questionnaire 调查问卷8. relational database 关联数据库9.payroll 职工薪水册组织(organization)1. learning organization 学习型组织2. nonprofit organization 非营利组织3. organization design and development 组织设计与发展4. organization chart 组织结构图5. organization code 组织代码6. organizational analysis 组织分析管理（management）1. human resource management 人力资源管理2. total quality management (TQM) 全面质量管理3. performance management 绩效管理4. management by objectives(MBO) 目标管理5. management forecasts 管理预测6. senior management 高级管理层7. management process 管理过程8. strategic human resource management战略性人力资源管理9. managing diversity 管理多样化10. training administration 培训管理工作（job）1. job evaluation 工作评价2. functional job analysis(FJA) 职能工作分析3. job analysis 工作分析4. job enlargement 工作扩大化5. job enrichment 工作丰富化6. job classification system 工作分类法7. job ranking system 工作重要性排序法8. job description 工作描述9. job design 工作设计10. job rotation 工作轮换11. job satisfaction 工作满意度12. job specification 工作规范13. job structure 工作结构职业，职位，劳动力相关1. occupation 职业2. career development 职业发展3. career curves 职业曲线4. career counseling 职业咨询5. career anchor 职业锚6. authority 权威7. coach 教练8. entrepreneur 企业家9. head hunter 猎头10. line manager 直线经理11. mentor 导师（顾问）12. post 职位，岗位13. applicant 求职者14. application 申请（表）15. appoint 任命16. candidate 候选人17. dismiss 解雇，开除18. downward move 降级19. promotion 晋升20. outplacement counseling 重新谋职咨询21. recruitment 招募22. reinstatement 复职23. successor 后任24. subordinate 下属25. turnover 流动，离职26. work permit / work certificate 就业许可证27. manpower 人力，劳动力28. external labor market 外部劳动力市场29. internal labor force 内部劳动力30. labor relations process 劳动关系进程31. ethics 道德32. healthy and safety 健康安全33. morale 士气34. motivation to learn 学习的动机35. opportunity to perform 实践的机会36. power distance 权力差距37. talent 才能，才干38. compromise 妥协39. depression 沮丧40. discipline 纪律41. expatriate 外派雇员42. personnel selection 人员甄选43. employee survey research 雇员调查与研究44. absence 缺席45. deficiency 缺乏46. competency model 能力模型47. competitive advantage 竞争优势48. cultural shock 文化冲击49. adverse impact 负面影响50. egalitarian 平等主义51. human capital 人力资本52. intellectual asset 知识资产53. internet 互联网54. psychological contract 心理契约55. rapport 和谐，亲善56. recognition 认可，承认57. reject 拒绝，反对58. redundancy 冗余59. flextime 灵活的时间60. specificity 明确性工资，薪酬相关1. minimum wage 最低工资2. pay-policy line 工资政策线3.efficiency wage theory 效率工资理论4.differential piece rate 差额计件工资5. flat hourly rate 小时工资率6. hourly work 计时工资制7. piecework 计件工资8. overpay 超额工资9. pay grade 工资等级10. pay structure 工资结构11. skill-based pay 技能工资12. remuneration 报酬13. compensation 报酬，补偿14. compensable factors 报酬要素15. pay claim 加薪要求16. pay-for-performance standard 按绩效的报酬标准17. wage and salary survey 薪资调查18. allowance 津贴，补贴19. benefits 福利20. bonus 奖金21. dividends 红利22. earnings 收入所得23. income 收入，收益24. insurance 保险25. pension 养老金，退休金26. spot bonus 即时奖金27. inflation 通货膨胀28. input 投入29. sick leave 病假30. vesting 既得利益31. merit guideline 绩效指南32. feedback 反馈33. cost structure 成本结构34. night shift 夜班35. priority 优先36. maintenance of membership 会员资格维持37. substantive reason 客观存在因素38. Material incentive 物质奖励39. Performance feedback 绩效反馈专有名词，首字母缩写1. equal employment opportunity (EEO) 公平就业机会2. functional job analysis(FJA) 职能工作分析3. human resources planning (HRP) 人力资源计划4. IT (information Technology) 信息技术5. management by objectives(MBO) 目标管理6. on-the-job training (OJT) 在职培训7. position analysis questionnaire (PAQ) 职位分析问卷调查8. return on investment (ROI) 投资回报9. total quality management (TQM) 全面质量管理英文拼写法-ation结尾1. cross-cultural preparation 跨文化准备2. mediation 调解3. reconciliation 和解4. discrimination 歧视5. predictive validation 预测效度6. reputation 声誉，名声7. repatriation 归国准备8. consultation 商量，请教9. termination 终止10. occupation 职业11. application 申请（表）12. remuneration 报酬13. compensation 报酬，补偿14. inflation 通货膨胀15. strategy implementation 战略执行16. job evaluation 工作评价17. job rotation 工作轮换18. job specification 工作规范19. centralization 集权化20. decentralization 分散化21. globalization 全球化22. industrialization 产业化23. training administration 培训管理24. orientation 入职培训25. learning organization 学习型组织26. nonprofit organization 非营利组织27. performance planning and evaluation(PPE) 绩效规划与评价系统-ment 结尾1. announcement 公告2. commitment 承诺，义务3. cultural environment 文化环境4. employee empowerment 员工授权petency assessment 能力评估6. needs assessment （培训）需要评价7. job enlargement 工作扩大化8. job enrichment 工作丰富化9. return on investment (ROI) 投资回报10. organization design and development 组织设计与发展11. senior management 高级管理层12. human resource management 人力资源管理13. strategic human resource management 战略性人力资源管理14. performance management 绩效管理15. total quality management (TQM) 全面质量管理16. career development 职业发展17. recruitment 招募18. reinstatement 复职19.disparate treatment 差别性对待-ing 形式1. downsizing 精简2. voicing 发言3. behavior modeling 行为模拟4. continuous learning 持续学习5. decision making 决策6. demand forecasting 需求预测7. outsourcing 外包8. profits sharing 利润分享9. reengineering 流程再造10. subcontracting 转包合同11. supply forecasting 供给预测12. team building 团队建设13. employee leasing 员工租借14.business planning 企业规划15. human resources planning (HRP) 人力资源计划16. succession planning 可持续发展计划17. delayering 扁平化18. diversity training 多元化培训19. on-the-job training (OJT) 在职培训20. coordination training 合作培训21. cross-training 交叉培训22. readiness for training 培训准备23. web-based training 网上培训24. career counseling 职业咨询25. outplacement counseling 重新谋职咨询26. vesting 既得利益-s 形式1. achievement tests 成就测试2. benchmarks 基准3. core competencies 核心竞争力4. direct costs 直接成本5. indirect costs 间接成本6. person characteristics 个人特征7. gain sharing plans 收益分享计划8. formal education programs 正规教育计划9. training outcomes 培训结果10. high-performance work systems 高绩效工作系统11. expert systems 专家系统12. goals and timetables 目标和时间表13. replacement charts 替换表14. skill inventories 技能量表15. staffing tables 人员配置表16. management by objectives(MBO) 目标管理17. management forecasts 管理预测18. career curves 职业曲线19. compensable factors 报酬要素其他20. benefits 福利 1. arbitrary 仲裁21. dividends 红利 2. Invest 投资22. earnings 收入所得 3. Role analysis technique 角色分析技术。
人力资源管理师2、3级人力资源英语词汇表
人力资源管理师2级词汇表1 360-degree feedback process 360度反馈过程2 Absence 缺席3 Acceptability 可接受性4 Achievement tests 成就测试5 Action plan 行动计划6 Accountability 有责任7 Adolescent 青少年8 Adverse impact 负面影响9 Aggressive 有闯劲的，敢做敢为的10 Allowance 津贴，补助11 Ambition 野心，雄心12 Analytic approach 分析法13 Announcement 公告14 Applicant 求职者15 Application 申请16 Appraisal 评价,评估17 Appoint 任命18 Arbitrary 仲裁19 Assessment center 评价中心20 Attitude awareness and change program 态度认知与改变计划21 Attitudinal structuring 态度构建22 Authority 权威23 Audiovisual instruction 视听教学24 Audit approach 审计法25 Balanced scorecard 综合评价卡，平衡计分法26 Bargain 商谈27 Behavior modeling 行为模拟28 Behavior-based program 行为改变计划29 Benchmarks 基准30 Benefits 福利31 Bonus 奖金32 Business planning 企业规划33 Business division 事业部34 Business integration 业务整合35 Candidate 候选人36 Career anchor 职业锚37 Career counseling 职业咨询38 Career curves 职业曲线39 Career management system 职业管理系统40 Career development 职业发展41 Centralization 集权化42 Coach 教练43 Cognitive ability 认知能力44 Cognitive outcomes 认知性结果45 Collective bargaining process 劳资谈判过程46 Commitment 承诺，义务47 Communication skill 沟通技巧48 Compa-ratio 比较比率49 Compensable factors 报酬要素50 Compensation 报酬，补偿51 Competency assessment 能力评估52 Competency model 能力模型53 Competitive advantage 竞争优势54 Compromise 妥协55 Concentration strategy 集中战略56 Consultation 商量，请教57 Consumer price index, CPI 消费者价格指数58 Continuous learning 持续学习59 Coordination training 合作培训60 Core competencies 核心竞争力61 Cost structure 成本结构62 Critical incident method 关键事件法63 Cross-cultural preparation 跨文化准备64 Cross-training 交叉培训65 Cultural environment 文化环境66 Cultural shock 文化冲击67 Customer appraisal 顾客评估68 CV (curriculum vitae) 简历69 Data flow diagram 数据流程图70 Decentralization 分散化71 Decision making 决策72 Decision support systems 决策支持系统73 Deficiency 缺乏74 Defined-benefit plan 养老金福利计划75 Defined-contribution plan 资方养老金投入计划76 Delayering 扁平化77 Demand forecasting 需求预测78 Depression 沮丧79 Development planning system 开发规划系统80 Differential piece rate 差额计件工资81 Direct costs 直接成本82 Discipline 纪律83 Disparate impact 差别性影响84 Disparate treatment 差别性对待85 Diversity training 多元化培训86 Dividends 红利87 Discrimination 歧视88 Dismiss 开除，解雇89 Downsizing 精简90 Downward move 降级91 Efficiency wage theory 效率工资理论92 Egalitarian 平等主义93 Earnings 所得，收入94 Efficiency 效率95 Employee empowerment 员工授权96 Employee leasing 员工租借97 Employee survey research 雇员调查与研究98 Entrepreneur 企业家99 Equal employment opportunity (EEO) 公平就业机会100 Ethics 道德101 Exit interview 离职面谈102 Expatriate 外派雇员103 Expert systems 专家系统104 Explicit knowledge 显性知识105 External analysis 外部分析106 External growth strategy 外边成长战略107 External labor market 外部劳动力市场108 Face to face discussion 当面讨论109 Factor comparison system 因素比较法110 Feedback 反馈111 Flat hourly rate 小时工资率112 Flexible benefits plans (cafeteria plans) 灵活的福利计划（自助福利方案）113 Flextime 灵活的时间114 Flowchart 流程图115 Follow up 跟随，追随116 Formal education programs 正规教育计划117 Frame of reference 参照系118 Functional job analysis, FJA 职能工作分析119 Gain sharing plans 收益分享计划120 Globalization 全球化121 Goals and timetables 目标和时间表122 Graphic rating-scale method 图式评估法123 Grievance 委屈124 Group mentoring program 群体指导计划125 Guidelines 指导方针126 Head hunter 猎头127 Healthy and safety 健康安全128 Handover 工作交接129 High-performance work systems 高绩效工作系统130 Hourly work 计时工资制131 Human capital 人力资本132 Human resource information system (HRIS) 人力资源信息系统133 Human resource management 人力资源管理134 Human resources planning, HRP 人力资源计划135 Income 收入，收益136 Indirect costs 间接成本137 Individualism/collectivism 个人主义/集体主义138 Inflation 通货膨胀139 Input 投入140 Insurance 保险141 Intellectual asset 知识资产142 Internal analysis 内部分析143 Internal growth strategy 内部成长战略144 Internal labor force 内部劳动力145 Internet 互联网146 Internship programs 实习计划147 Interview 面试148 Industrialization 产业化149 IT(Information Technology) 信息技术150 Invest 投资151 Job analysis 工作分析152 Job classification system 工作分类法153 Job description 工作描述154 Job design 工作设计155 Job enlargement 工作扩大化156 Job enrichment 工作丰富化157 Job evaluation 工作评价158 Job commitment 工作认同159 Job ranking system 工作重要性排序法160 Job rotation 工作轮换161 Job satisfaction 工作满意度162 Job specification 工作规范163 Joint venture company 合资公司164 Key performance indicator,KPI 关键业绩指标165 Labor relations process 劳动关系进程166 Leaderless group discussion 无领导小组讨论法167 Learning organization 学习型组织168 Line manager 直线经理169 Maintenance of membership 会员资格维持170 Management by objectives, MBO 目标管理171 Management forecasts 管理预测172 Management process 管理过程173 Manager appraisal 经理评估174 Managing diversity 管理多元化175 Manpower 人力，劳动力176 Material incentive 物质奖励177 Mediation 调解178 Mentor 导师179 Merit guideline 绩效指南180 Minimum wage 最低工资181 Morale 士气182 Mobility 流动性183 Motivation to learn 学习的动机184 Needs assessment （培训）需要评价185 Night shift 夜班186 Nonprofit organization 非营利组织187 Occupation 职业188 On-the-job training, OJT 在职培训189 Open culture 开放文化190 Opportunity to perform 实践的机会191 Organization desgin and development 组织设计与发展192 Organizational analysis 组织分析193 Organizational capability 组织能力194 Organiztion chart 组织结构图195 Organization code 组织代码196 Orientation 入职培训197 Outlay 费用198 Outplacement counseling 重新谋职咨询199 Output 产出200 Outsourcing 外包201 Overpay 超额工资202 Panel interview 小组面试203 Pay claim 加薪要求204 Pay grade 工资等级205 Pay structure 工资结构206 Pay-for-performance standard 按绩效的报酬标准207 Pay-policy line 工资政策线208 Payroll 职工薪水册209 Pension 养老金，退休金210 Peer appraisal 同事评估211 Pep talk 鼓舞动员谈话212 Performance appraisal 绩效评价213 Performance feedback 绩效反馈214 Performance management 绩效管理215 Performance planning and evaluation (PPE) 绩效规划与评价系统216 Post 岗位，职位217 Potential 潜在的，可能的218 Priority 优先219 Probation 试用220 Person characteristics 个人特征221 Personnel selection 人员甄选222 Piecework 计件工资223 Position analysis questionnaire, PAQ 职位分析问卷调查224 Power distance 权力差距225 Predictive validation 预测效度226 Profit sharing 利润分享227 Promotion 晋升228 Psychological contract 心理契约229 Questionnaire 调查问卷230 Rapport 和谐，亲善231 Readability 易读性232 Readiness for training 培训准备233 Reasoning ability 推理能力234 Reconciliation 和解235 Recognition 认可，承认236 Recruitment 招募237 Redundancy 冗余238 Reengineering 流程再造239 Reference 参考240 Reject 拒绝，否决241 Reinstatement 复职242 Relational database 关联数据库243 Reliability 信度244 Remuneration 报酬245 Reputation 声誉，名声246 Retention plan (核心人员)保持计划247 Repatriation 归国准备248 Replacement charts 替换表249 Return on investment (ROI) 投资回报250 Role ambiguity 角色模糊251 Role analysis technique 角色分析技术252 Role play 角色扮演253 Senior management 高级管理层254 Settlement 解决，决定255 Sick leave 病假256 Simulation 仿真，模拟257 Self-appraisal 自我评估258 Subcontracting 转包合同259 Substantive reason 客观存在因素260 Successor 后任261 Supply forecasting 供给预测262 Survey 调查263 Target 目标，目的264 Talent 才能，才干265 Sick note 病假条266 Situational interview 情景面试267 Skill inventories 技能量表268 Skill-based pay 技能工资269 Specificity 明确性270 Spot bonus 即时奖金271 Staffing tables 人员配置表272 Strategic choice 战略选择273 Strategic congruence 战略一致性274 Strategic human resource management 战略性人力资源管理275 Strategy formulation 战略形成276 Strategy implementation 战略执行277 Subordinate 下属278 Succession planning 可持续发展计划279 Tacit knowledge 隐形知识280 Task analysis 任务分析281 Team leader training 团队领导培训282 Team building 团队建设283 Top stratum 高层284 Termination 终止285 Total quality management (TQM) 全面质量管理286 Training administration 培训管理287 Training outcomes 培训结果288 Transaction processing 事务处理289 Trend analysis 趋势分析290 Turnover 离职，流动291 Utility analysis 效用分析292 Validity 效度293 Verbal comprehension 语言理解能力294 Vesting 既得利益295 Voicing 发言296 Wage and salary survey 薪资调查297 Wage freeze 冻结工资增长298 Web-based training 网上培训299 Welfare system 福利体系300 Work permit/ work certificate 就业许可证3级词汇表1 Absence 缺席2 Acceptability 可接受性3 Achievement tests 成就测试4 Action plan 行动计划5 Adverse impact 负面影响6 Allowance 津贴，补助7 Announcement 公告8 Applicant 求职者9 Application 申请10 Appraisal 评价,评估11 Appoint 任命12 Arbitrary 仲裁13 Assessment center 评价中心14 Authority 权威15 Audiovisual instruction 视听教学16 Audit approach 审计法17 Balanced scorecard 综合评价卡，平衡计分法18 Behavior modeling 行为模拟19 Behavior-based program 行为改变计划20 Benchmarks 基准21 Benefits 福利22 Bonus 奖金23 Business planning 企业规划24 Candidate 候选人25 Career anchor 职业锚26 Career counseling 职业咨询27 Career curves 职业曲线28 Career development 职业发展29 Centralization 集权化30 Coach 教练31 Cognitive ability 认知能力32 Commitment 承诺，义务33 Communication skill 沟通技巧34 Compensable factors 报酬要素35 Compensation 报酬，补偿36 Competency assessment 能力评估37 Competency model 能力模型38 Competitive advantage 竞争优势39 Compromise 妥协40 Concentration strategy 集中战略41 Consultation 商量，请教42 Continuous learning 持续学习43 Coordination training 合作培训44 Core competencies 核心竞争力45 Cost structure 成本结构46 Critical incident method 关键事件法47 Cross-cultural preparation 跨文化准备48 Cross-training 交叉培训49 Cultural environment 文化环境50 Cultural shock 文化冲击51 Customer appraisal 顾客评估52 Data flow diagram 数据流程图53 Decentralization 分散化54 Decision making 决策55 Deficiency 缺乏56 Delayering 扁平化57 Demand forecasting 需求预测58 Depression 沮丧59 Development planning system 开发规划系统60 Differential piece rate 差额计件工资61 Direct costs 直接成本62 Discipline 纪律63 Dismiss 解雇64 Disparate treatment 差别性对待65 Diversity training 多元化培训66 Dividends 红利67 Discrimination 歧视68 Downsizing 精简69 Downward move 降级70 Efficiency wage theory 效率工资理论71 Egalitarian 平等主义72 Earnings 所得，收入73 Efficiency 效率74 Employee empowerment 员工授权75 Employee leasing 员工租借76 Employee survey research 雇员调查与研究77 Entrepreneur 企业家78 Equal employment opportunity (EEO) 公平就业机会79 Ethics 道德80 Exit interview 离职面谈81 Expatriate 外派雇员82 Expert systems 专家系统83 Explicit knowledge 显性知识84 External growth strategy 外边成长战略85 External labor market 外部劳动力市场86 Face to face discussion 当面讨论87 Factor comparison system 因素比较法88 Feedback 反馈89 Flat hourly rate 小时工资率90 Flextime 灵活的时间91 Flowchart 流程图92 Formal education programs 正规教育计划93 Frame of reference 参照系94 Functional job analysis, FJA 职能工作分析95 Gain sharing plans 收益分享计划96 Globalization 全球化97 Goals and timetables 目标和时间表98 Group mentoring program 群体指导计划99 Head hunter 猎头100 Healthy and safety 健康安全101 High-performance work systems 高绩效工作系统102 Hourly work 计时工资制103 Human capital 人力资本104 Human resource information system 人力资源信息系统105 Human resource management 人力资源管理106 Human resources planning, HRP 人力资源计划107 Income 收入，收益108 Indirect costs 间接成本109 Inflation 通货膨胀110 Input 投入111 Insurance 保险112 Intellectual asset 知识资产113 Internal analysis 内部分析114 Internal growth strategy 内部成长战略115 Internal labor force 内部劳动力116 Internet 互联网117 Internship programs 实习计划118 Interview 面试119 Industrialization 产业化120 IT(Information Technology) 信息技术121 Invest 投资122 Job analysis 工作分析123 Job classification system 工作分类法124 Job description 工作描述125 Job design 工作设计126 Job enlargement 工作扩大化127 Job enrichment 工作丰富化128 Job evaluation 工作评价129 Job ranking system 工作重要性排序法130 Job rotation 工作轮换131 Job satisfaction 工作满意度132 Job specification 工作规范133 Job structure 工作结构134 Labor relations process 劳动关系进程135 Leaderless group discussion 无领导小组讨论法136 Learning organization 学习型组织137 Line manager 直线经理138 Maintenance of membership 会员资格维持139 Management by objectives, MBO 目标管理140 Management forecasts 管理预测141 Management process 管理过程142 Manager appraisal 经理评估143 Managing diversity 管理多元化144 Manpower 人力，劳动力145 Markov analysis 马克夫分析法146 Material incentive 物质奖励147 Mediation 调解148 Mentor 导师149 Merit guideline 绩效指南150 Minimum wage 最低工资151 Morale 士气152 Motivation to learn 学习的动机153 Needs assessment （培训）需要评价154 Night shift 夜班155 Nonprofit organization 非营利组织156 Occupation 职业157 On-the-job training, OJT 在职培训158 Opportunity to perform 实践的机会159 Organization desgin and development 组织设计与发展160 Organizational analysis 组织分析161 Organiztion chart 组织结构图162 Organization code 组织代码163 Orientation 入职培训164 Outplacement counseling 重新谋职咨询165 Outsourcing 外包166 Overpay 超额工资167 Panel interview 小组面试168 Pay claim 加薪要求169 Pay grade 工资等级170 Pay structure 工资结构171 Pay-for-performance standard 按绩效的报酬标准172 Pay-policy line 工资政策线173 Payroll 职工薪水册174 Pension 养老金，退休金175 Peer appraisal 同事评估176 Performance appraisal 绩效评价177 Performance feedback 绩效反馈178 Performance management 绩效管理179 Performance planning and evaluation 绩效规划与评价系统180 Post 岗位，职位181 Priority 优先182 Person characteristics 个人特征183 Personnel selection 人员甄选184 Piecework 计件工资185 Position analysis questionnaire, PAQ 职位分析问卷调查186 Power distance 权力差距187 Predictive validation 预测效度188 Profit sharing 利润分享189 Promotion 晋升190 Psychological contract 心理契约191 Questionnaire 调查问卷192 Rapport 和谐，亲善193 Readability 易读性194 Readiness for training 培训准备195 Reasoning ability 推理能力196 Reconciliation 和解197 Recognition 认可，承认198 Recruitment 招募199 Redundancy 冗余200 Reengineering 流程再造201 Reject 拒绝，否决202 Reinstatement 复职203 Relational database 关联数据库204 Reliability 信度205 Remuneration 报酬206 Reputation 声誉，名声207 Retention plan (核心人员)保持计划208 Repatriation 归国准备209 Replacement charts 替换表210 Return on investment (ROI) 投资回报211 Role analysis technique 角色分析技术212 Role play 角色扮演213 Senior management 高级管理层214 Sick leave 病假215 Self-appraisal 自我评估216 Subcontracting 转包合同217 Substantive reason 客观存在因素218 Successor 后任219 Supply forecasting 供给预测220 Talent 才能，才干221 Situational interview 情景面试222 Skill inventories 技能量表223 Skill-based pay 技能工资224 Specificity 明确性225 Spot bonus 即时奖金226 Staffing tables 人员配置表227 Strategic choice 战略选择228 Strategic congruence 战略一致性229 Strategic human resource management 战略性人力资源管理230 Strategy implementation 战略执行231 Subordinate 下属232 Succession planning 可持续发展计划233 Tacit knowledge 隐形知识234 Task analysis 任务分析235 Team building 团队建设236 Termination 终止237 Total quality management (TQM) 全面质量管理238 Training administration 培训管理239 Training outcomes 培训结果240 Trend analysis 趋势分析241 Turnover 离职，流动242 Utility 效用243 Validity 效度244 Verbal comprehension 语言理解能力245 Vesting 既得利益246 Voicing 发言247 Wage and salary survey 薪资调查248 Web-based training 网上培训249 Welfare system 福利体系250 Work permit/ work certificate 就业许可证。
上海人力资源管理师三级英语
一、英汉互译（每题2分，共30分）1. Apprenticeship：学徒2。
Career support：职业支持3。
Outsourcing:外包4。
Database：数据库5. Employee empowerment:员工授权6. Goals：目标7。
Human resource information system （HRIS）：人力资源信息系统8。
Job rotation：岗位轮换9. Learning organization：学习性组织10. Psychological contract:心理契约11. 薪资调查：Salary survey12。
任务分析：Task analysis13. 招募：Recruit14。
绩效管理：Performance management15. 工作丰富化：job enrichment二、选词填空(每题2分，共20分)A.feedback B。
benchmarking C。
rewards D。
Human resource management E。
benefitF.on—the-jobG. performance H。
downsizing I。
Direct cost J。
output1。
refers to the practices and policies you need to carry out the people or personnel aspects of your management job。
2。
Labor turnover rates provide a valuable means of the effectiveness of HR policies and practices in organizations.3. Labor turnover can be costly。
of recruiting and training replacements should be considered.4。
人力资源管理3(双语)
1.Translating organizational goals into more narrow functional or departmental goals
2.Devising strategies for meeting these goals
HRP and Strategic Planning
Explain why and how human resource planning activities are conducted.
Describe how HRM practices are developed in response to an HR plan
HRM and Competitive Advantage
Chapter 3
Planning for Human Resources
Learning Objectives
Understand how human resource planning contributes to a firm’s competitive advantage.
Identify the advantages of integrating human resources planning and strategic planning.
Competitive Advantage
Increased Employee Competence
Strategic Planning
Through the strategic planning process, organizations determine where they are going.
Strategy Formulation
人力三级英语阅读理解 英汉互译含答案
一The labor market context for human resource planningThe context for obtaining the people required will be the labor markets in which the organization is operating which are:本文讲的是将来企业为了得到运营所需要的人的主要途径将会是劳动力市场1. The internal labor market- the stocks and flows of people within the organization who can be promoted, trained, or re-deployed to meet future needs.1.内部劳动力市场--组织内的人可以提升，企业内部人力资源的的储备和流动，可以被提升的、培训或者调配岗位为了未来的发展2. The external labor marker- the external local, regional, national and international markets from which different sorts of people can be recruited. There are usually a number of markets, and the labor supply in these markets may vary considerably. Likely shortages will need to be identified so that steps can be taken to deal with them, for example by developing a more attractive ‘employment proposition’.2.外部劳动力市场--外部的地方、区域、国家和国际市场中不同类型可以招募的人。
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Problem: Time spent completing HR transactions hurts employee and HR productivity Solution: Developing an employee services center website The website has saved GM time and money by:
Employee Flows in an Organization
External Recruits Recalls promotions demotions internal transfers Quits Retirements Deaths Layoffs
Human Resource Planning
• company strengths/weaknesses • external opportunities/threats • source of competitive advantage
1.Translating organizational goals into more narrow functional or departmental goals 2.Devising strategies for meeting these c Planning
“Why
does our organization exist?” “What unique contributions can it make?
Strategic Planning
Step 2: Scan the organizational environment
– The firm’s external and internal environments must be scanned to identify threats and opportunities. – External environment
The Definition of HRP
HRP is the process through which organizational goals, as defined in business plans and mission statements, are translated into staffing-level objectives and integrated personnel programs and policies. It is concerned with the flow of people into, through, and out of an organization. It involves forecasting the need for labor and the supply of labor, then planning the programs necessary to assure that the organization has the right mix of employees and skills when and where they are needed.
Strategic Analysis
– What human resources are needed and what are available?
Strategic Formulation
– What is required and necessary in support of human resources?
Strategic Implementation
– How will the human resources be allocated?
Human Resources Planning
Strategic Planning
Integrating HRP and Strategic Planning
– Costing less than a nickel a minute – Freeing employees time, improving speed and quality of their work – Improving the productivity of the HR Department
Strategic Planning
Step
1: Determine the organizational mission
– Mission statement
»A declaration of the organization’s overall purpose »Defines the basic business scope and operations that distinguish the organization from others of a similar nature »Answers the questions:
Strategy Implementation
Implement processes to achieve desired results:
• business goals
• company strengths/weaknesses • external opportunities/threats • source of competitive advantage
Human Resource Planning
“process of identifying and responding to organizational needs and charting new policies, systems, and programs that will assure effective human resource management under changing conditions”
»Assess the firm’s strengths and weaknesses in order to form strategic goals that take advantage of strengths
– The task of gathering information for strategy formulation rests with all managers and employees.
HRM and Competitive Advantage
HR Planning
Job Analysis
Recruitment Selection
Competence Motivation Work Attitudes Output Retention Legal Compliance Company Image Cost Leadership
»Challenges posed by political, legal, economic, social, and technological issues »Planners must also scan their industry environment.
– Internal environment
getting the right people at the right place at the right time
Five Major Objectives of HRP
Linking HR Planning Practices to Competitive Advantage
Employee Movements Into, Within, and Out Of Organization Are Smooth/ Less Disruptive Effective HR Planning Select HighQuality Applicants Retain HighPerforming Employees Transition Costs Are Minimized Lower Costs Competitive Advantage
» Specific » Challenging » Measurable
Strategic Planning
Step
4: Formulate a strategic plan
– Specifies the courses of action a firm must take in order to meet its strategic goals – Formulated by:
– The process typically consists of the following activities:
1.Determine the organizational mission. 2.Scan the organizational environment. 3.Set strategic goals. 4.Formulate a strategic plan, part of which addresses human resource needs.
Strategic Analysis
Establish the context:
• business goals
Strategy Formulation
Clarify performance expectations and future management methods:
values, guiding principles • business mission • objectives and priorities • resource allocations
Strategic Planning