市场营销管理英语术语
市场营销英语词汇大全了解市场营销策略的关键词

市场营销英语词汇大全了解市场营销策略的关键词市场营销是现代商业中至关重要的一部分,是企业推广产品和服务的策略和方法的综合体。
在市场营销领域,有许多关键词和术语需要了解,这些词汇能够帮助人们更好地理解市场和制定有效的营销策略。
本文将介绍一些市场营销英语词汇的大全,帮助读者深入了解市场营销策略的关键词。
一、市场调研与分析1. Market Research(市场调研): 这是指通过系统地收集、分析和解释有关市场的信息,以了解市场需求、竞争状况等。
2. Consumer Behavior(消费者行为): 研究消费者在购买产品或服务时的心理、态度、行为和需求,为企业的市场推广提供指导。
3. SWOT Analysis(SWOT分析): 是指对一个组织的内部条件(优势和劣势)和外部环境(机会和威胁)进行评估和分析。
4. Market Segmentation(市场细分): 将整个市场按照不同的特征和需求进行划分,以便更好地满足不同消费者的需求。
5. Competitive Analysis(竞争分析): 研究和评估竞争对手的产品、定价、市场份额等信息,以在竞争中保持竞争优势。
二、产品开发与定价策略1. Product Development(产品开发): 指开发新产品或改进现有产品,以满足市场需求,并提供独特的竞争优势。
2. Branding(品牌建设): 建立和推广一个独特的品牌形象,以增强消费者对产品的认知和忠诚度。
3. Product Differentiation(产品差异化): 通过在产品设计、功能、特点等方面进行差异化,使产品与竞争对手的产品区别开来。
4. Pricing Strategy(定价策略): 制定合理的产品定价策略,以确保产品能够覆盖成本、满足市场需求,并保持竞争力。
5. Product Lifecycle(产品生命周期): 描述一个产品从引入市场到退出市场的不同阶段,包括市场增长期、成熟期和衰退期等。
市场营销英语

市场营销英语篇一:市场营销常用英文专有名词态度attitude品牌兴趣品牌忠诚企业市场影响中心 brand interest brand loyalty business markets centers of influence有意劝服路径 central route to persuation认知cognition消费行为 consumer behavior消费者决策过程 consumer decision making process消费者市场文化现有顾客详尽可能性模型环境因素选择评估评估标准参考组交换政府市场习惯需要层次工业市场信息性动机人际影响认知市场卖主营销大脑档案动机需要被动生成动机非人员影响舆论领袖集团买主感知感知过滤无意劝服路径个人过程劝服生理过滤主动生成动机购后失调学说购后评估consumer markets culture current customers Elaboration Likelihood Model environment evaluation of alternatives evaluative criteria evoked set exchange government markets habit hierachy of needs industrial markets informational motives interpersonal influences learning market marketers marketing mental files motivation needs negatively originated motives nonpersonal influences opinion leader organizational buyers perception perceptual screens periphial route to persuasion personal processes persuasion physiological screens positively originated motives postpurchase dissonance postpurchase evaluation潜在顾客 prospective customers心理过滤参照人群经销商市场选择性感知psychological screens reference groups reseller markets selective perception自我意识 self-concept社会阶层 social classes刺激stimulus亚文化认知失调学说转换性动机国际市场效用欲望地理人口细分地理细分成长期隐性差异独立品牌诱导性差异密集分销引入期特许品牌市场细分营销组合成熟期全国性品牌网络营销非人员传播人员型服务显性差异人员传播定位价格因素初级需求首要需求趋势私家品牌产品概念产品因素产品生命周期消费心态细分消费心态subculture theory of cognitive dissonance transformational motives transnational markets utility wants geodemographic segmentation geographic segmentation growth stage hidden differenees individual brand induced differences intensive distribution introductory phase licensed brand market segmentation marketing mix maturity stage national brand network marketing nonpersonal ication people-based service perceptible differences personalication position price element primary demand primary demand trend private label product concept product element product life cycle psychographic segmentation psychographic宣传publicity拉拉式战略购买时机推入pull pull strategy purchase occasion push推式战略 push strategy转销商 reseller销售推广 sales promotion选择性需求selective demand选择性分销selective distribution服务service特别事件 special events标准工业分类代码 Standard Industrial Classification Codes 目标市场 target market目标营销过程 target marketing process电话营销 telemarketing使用率 usage rates用户身份 user status垂直营销体系 vertical marketing system用量细分 volume segmentation篇二:市场营销英文术语市场营销英文用法市场market 市场营销marketing需求demand 商品goods服务service 顾客满意customer satisfaction 顾客价值customer value 交易transaction 营销者marketer 生产观念production concept产品观念product concept 推销观念selling concept 市场营销观念marketing concept社会营销观念social marketing concept顾客 customer 顾客让渡价值customer delivered value 顾客总价值total customer value顾客总成本total customer cost顾客满意customer satisfaction维系顾客keep customer关系营销relationship marketing全面质量管理total quality marketing市场营销环境marketing environment微观环境micro environment宏观环境macro environment市场机会market opportunity愿望竞争者desired competitors属类竞争者generic competitor产品形式竞争者product competitor目标市场target market市场营销组合marketing mix情绪moods 情绪emotion消费者行为customer behavior文化culture 人口统计因素demographies参照群体reference group 角色模型role stereotype 知觉perception 认知学习cognitive learning 动机motive 个性personality态度attitude 自我概念self-concept生活方式life style组织市场organizational market企业市场business market非营利组织市场non-profit organizational market 政府市场government market直接再购straight rebuy 修正再购 modified rebuy 新任务采购new task 购买中心buying center倡议者initiators 使用者users 影响者influencers 决定者deciders 购买者buyers 控制者gatekeepers 营销信息marketing information营销信息系统marketing information system MIS 市场调研market research描述性调研predictive research解释性调研interpretive research市场需求market demand市场需求潜量market demand potential企业需求量enterprise demand企业需求潜量enterprise demand potential定性预测qualitative forecasting定量预测quantitative forecasting企业战略enterprise strategy企业使命说明书enterprise statement战略经营单位strategy business units,SBU波士顿矩阵Boston matrix通用电器控股公司方法the General Electric Model,GE 市场吸引力market attractiveness业务实力business attractiveness密集型增长战略intensive growth strategies市场渗透market penetration strategy市场开发market development strategy产品开发product development strategy一体化增长战略integrative growth strategies 前向一体化forward integration后向一体化backwards integration水平一体化horizontal integration多角化增长战略diversification growth strategies 同心多角化concentric diversification水平多角化horizontal diversification复合多角化conglomeration diversification市场营销战略marketing strategy市场营销组合marketing mix市场营销组织marketing organization职能型组织functional organization地区型组织regional organization产品管理型组织managerial organization of product 市场管理型组织managerial organization of market 公司与事业部型组织机构organization of corporation and business unit市场营销管理marketing management市场营销计划marketing planning市场营销方案marketing program市场营销控制marketing controlling市场竞争market competition完全竞争pure competition非完全竞争imprecate competition垄断竞争monopolistic competition市场领导者market leader 市场挑战者market challenger 市场追随者market follower 市场补缺者marketing niche 市场细分market segmentation目标市场target market市场定位market positioning无差异性市场策略undifferentiated marketing tactics 差异性市场策略differentiated marketing tactics 集中性市场策略concentrated marketing tactics 产品product 服务service核心产品core product 形式产品actual product期望产品expected product 延伸产品augmented product 潜在产品potential product 耐用品durable goods非耐用品nondurable goods 产品线product line 产品项目product item 产品组合product mix 产品组合长度product mix length产品组合宽度product mix width产品组合深度product mix depth产品组合关联度product mix consistency产品生命周期product life cycle开发期development stage 引进期introduction stage 成熟期maturity stage 衰退期decline stage 新产品开发new product development产品概念product concept商业化commercialization 包装package包装策略package strategy品牌brand 品牌命名brand naming品牌决策branding decision统一品牌blanket family brand品牌使用者决策brand-sponsor decision个别品牌individual brand分类品牌separate family brand多品牌multi-brand统一的个别品牌company/individual brand合作品牌co-branding 品牌设计brand designing 品牌资产brand equity 品牌延伸brand extension 内涵不变式延伸invariable meaning extension内涵渐变式延伸gradual changing meaning extension篇三:市场营销专业词汇中英文对照表市场营销专业领域词汇中英文对照表Marketing Management营销管理New Products Development新产品开发Service Industry Marketing服务业营销 Advertising广告Business Negotiation商业谈判 International Marketing国际市场营销 Sales Channels销售渠道 Public Relationship公共关系bar codes 条形码barter 实物交易basic physical needs 基本生理需要BCG Grow-Share Matrix 波士顿增长-份额矩阵 before tests 事前测试Behavior Scan Information Resources Inc. 行为扫描信息源公司目前behavioural analysis 行为分析 behavioural hierarchies 行为层级 benchmarking 基准benefit clusters 利益群体 benefits 利益Consumer Behavior消费者行为 Benz 奔驰 Systems of Management Information管理信息系统 billing 帐单 Marketing Research营销调研 accesibility 可进入性accessory equipment markets 附属设备市场 at management policies 客户管理策略 positioning定位birth rate 出生率blanket purchase order 一揽子采购合同 blind-paired comparison testing 双盲比较测试 blue collars 蓝领bottom line 底线/盈亏一览结算线additions to existing product lines 现有产品线brand awareness 品牌意识/认知的增加 brand extensions 品牌扩展administered vertical marketing systems 管理式垂直营销手段系统market segmentation市场细分 sales promotion销售促进advertising feedback 广告反馈 advertising frequency 广告频率advertising media 广告媒体advertising reach 广告接受人数 advertising message 广告信息 advertising source 广告信息来源 agent middleman 代理商allowance 折让 alteration 退换American Marketing Association 美国营销协会 annual marketing plan 年度营销计划 assurance 保证attitudes of consumers 消费者态度 availability 可获得性/供货能力 awareness (产品)知晓度/知名度 baby boomers 婴儿潮出生的一代人brand loyalty 品牌忠诚度 brand mark 品牌标志 brand name 品牌名称brand positioning 品牌定位 brand recognition 品牌识别brand strategies 品牌战略 brand 品牌branding strategy 品牌化战略 branding 品牌化brand's equity 品牌的价值break-even analysis 盈亏平衡分析break-even volume 盈亏平衡产量breath of product assortment 产品线的宽度 breath or diversity of product lines 产品线的宽度或多样性 bribery 贿赂British Airways 英国航空公司 brokers 经纪人 budgeting 预算 bundle 捆绑backward channels for recycling 回收的后向渠道 Bureau of Census 人口统计局 backward integration 后向垂直一体化business strength rating 商业能力评分 banner advertisements横幅标语广告 business plan 商业计划1business position 经营地位business sector 商业部门business services markets 商业服务市场 businessstrategies 经营战略business unit strategy 经营单位战略 buyback allowances 回购折让 buyback arrangements 产品返销buyers' bargaining power 买方的讨价还价能力 buyers 采购者buying behavior 购买行为 buying center 采购中心 buying inertia 购买惯性buying intention 购买意图buying offices 连锁商店的进货中心 buying power indes (BPI) 购买力指数 buying situation 采购情况/类型buying task 采购任务 capital gains 资本收益capital invested in product 产品投入资本 Carnival 嘉年华cash cows 现金牛类cash discounts 现金折扣 catalogue sales 目录销售categorization of perception 感知分类 categorization 分门别类centralization 集中化chameleons/followers 变色龙/跟随者 channel alternatives 可选择的营销渠道 channel conflicts 渠道冲突 channel decisions 渠道决策 channel functions 渠道功能channel institutions 渠道组织结构 channel management 渠道管理 channel objectives 渠道目标 channel of distribution 分销渠道 channel power 渠道权力channel-control strategies 渠道控制战略 channel-design decisions 渠道设计决策channel-management decisions 渠道管理决策 channels of ication 传播渠道 choice criteria 选择标准 closing a sale 结束销售clothing retailers 服装零售商 co-branding 联合品牌code of ethics (职业)道德标准 coercive power 强制权cognitive dissonance 认识的不协调 collection of data 数据收集 collection 收款co-marketing alliances 联合营销联盟combination compensation plan 结合式薪酬方案 commitment 承诺ication channels 传播渠道 ication process 传播过程ication 信息交流/沟通 ications media 传播媒体 company personnel 公司员工comparative advertisements 比较广告 comparison of brands 品牌比较 compensation deals 补偿处理 compensation plan 酬金方案compensation/rewards 酬金/奖励 compensatory 补偿性的competition and industry evolution 竞争和行业演变competition-orientated pricing 竞争导向定价法 competitive advantage 竞争优势 competitive (supply-side) evolution 竞争(供方)演变competitive factors 竞争因素competitive intelligence 竞争情报/信息 competitive parity promotion budgeting 竞争均势促销预算法competitive strategy 竞争战略 competitive strength 竞争优势/能力 competitor analysis 竞争者分析complaint handling 投诉处理component materials and parts markets 组成材料和零部件海外市场computerized ordering 计算机化的订购 conclusive research 确定性研究conditions of demand 需求情况conflict and resolution strategies 冲突和解决战略conformance to specifications 与规格一致 conformance 一致性confrontation strategy 对抗战略 conjoint measurement 联合测度法2conjunctive model 联合模型consumer decision-making 消费者(购买)决策 consumer goods channels 消费品分销渠道Consumer Goods Pricing Act, USA 美国消费品交易价格法案consumer goods 消费品consumer markets 消费品市场consumer needs 消费者需求consumer packaged-goods firms 消费者包装食品公司consumer promotion 消费者促销 consumer tests 消费者测试consumer/household market 消费者/家庭市场 consumers' perceptions 消费者感知 consumption 消费 contests 竞赛contingency planning 权变计划 contract construction 契约建筑业 contract manufacturing 契约制造业corporate/institutional advertising 团体/社会公共相关机构广告corrective action 矫正行动 cost analysis 成本分析cost effectiveness 成本有效性cost leadership strategy 成本领先战略 cost of capital 资本成本cost of goods sold (COGS) 产品销售成本 cost reductions 降低成本产品cost-and-volume relationship 成本-数量关系 cost-oriented pricing 成本导向定价法cost-plus/mark-up pricing 成本加成/溢价定价法 costs and benefits of marketing functions 营销职能的成本和效益costs of competitors 竞争者成本 costs of distribution 分销成本 countertrade 对等贸易 coupons 优惠券 courtesy 礼貌contraction/strategic withdrawal strategy 收缩/coverage of geographic market 地域性整个市场的范围战略性撤退战略coverage of relevant retailers 相关零售商的销售contractual entry modes 契约式进入模式contractual vertical marketing systems 合约式垂直营销系统contribution margin analysis 边际贡献(贡献毛利)分析contributrion margin 边际贡献 control strategies 控制战略convenience food stores 便利食品商店 convenience goods 便利品 convenience 服务的便利性 Cool Whip 清凉维普范围credibility 信誉credit terms 信贷条款critical assumptions 关键假设 cross-elasticity 交叉弹性customary pricing 习惯性定价法 customer analysis 顾客分析customer contact 顾客接触 customer demand 顾客需求 customer intimacy 顾客亲密度 customer loyalty 顾客忠诚度co-operative advertising 合作性广告 customer need 顾客需要co-ordination and conflict resolution 协调与冲customer organization of sales force 按客户组织突解决co-production 合作生产core benefit proposition (CBP) 核心利益方案/提议corollary-data method 推定数据法 corporate HQ 公司总部corporate scope 公司(经营)范围销售队伍customer retention 顾客维系/保留 customer satisfaction 顾客满意度customer segment pricing 顾客细分美国市场定价 customer service 顾客服务customer-oriented pricing 顾客导向定价法 customers' perception 顾客感知corporate strategy 公司战略 customers' preferences 顾客偏好corporate vertical marketing systems 公司式垂直customers' price sensitivity 顾客的生产成本敏感度营销系统 customizing定制3data collection 数据收集 data confidentiality 数据保密data research 数据研究 data sources 数据来源 dealers 经销商deceptive advertisements 欺骗性广告 deciders 决策者declining markets 衰退市场 decoding 解码 defect rate 缺陷率defender strategy 防御型战略defensive new-product development strategy 防御性新产品开发战略方向defensive positioning 防御性定位 delivery time 交付时间delivery 配送demand characteristics 需求特征 demand curve 需求曲线demand-oriented pricing 需求导向定价法 demographic environment 人口统计环境 department stores 百货商店dependability 可靠性 deregulation 放松管制 derived demand 衍生需求descriptive research 描述性研究 design decisions 设计决策desired percentage mark-up on retail 预期零售利润率desired percentage return 预期回报率 determinant attributes 关键属性 determinants 决定因素 different responses 差别反应differentiated defender strategy 差异化防御战略differentiated marketing 差异化营销 differentiation over time 不同时间的差异 differentiation strategy 差异化战略differentiation 差异化diffusion of innovation theory 创新扩散理论 dimension 因素dimensions of quality 质量维度direct costing profitability analysis 直接人工成本盈利性分析direct mail 直接邮寄direct marketing via advertising media 通过广告媒体的直接营销direct marketing 直接营销direct product profitability (DPP) 直接产品盈利性/利润率direct selling 直销 discount rate 贴现率 discount stores 折扣商店 discount 折扣discount/premium price policies 折扣/溢价策略discriminant analysis 差异分析法 discriminatory adjustments 歧视价格调整 discriminatory pricing adjustments 歧视定价调整disjunctive model 分离模型 display space 陈列空间disposable income 可支配收入dissonance-attribution hierarchy 不和谐-归属层次结构distribution channel designs 分销渠道设计 distribution channel objectives 分销渠道的目标 distribution channel 分销渠道 distribution decisions 分销决策 distribution policies 分销策略 distribution 分销distribue (private lables) brands 分销商/私有品牌distributors 分销商 diversification 多元化 divest 撤退divest 出让4divestment or liquidation 收回投资或清算 dividend 红利dogs 瘦狗类domestic target marketing strategies 国内目标市场定位的营销前提条件战略dropping products 放弃产品 dry cleaning 干洗dual/two channel distribution systems 双重分销系统duplication (媒体)重复 DuPont 杜邦公司 durability 耐用性early vs late adoption 早期采购与后期采购 earnings per share 每股收益eic and technological factors 经济技术因素eic power 经济权 eies of scale 规模经济 education services 教育服务 effectiveness 有效性 efficiency 效率emergency goods 急需品 emotional appeals 情感诉求 empathy 移情作用empirical evidence 经验性实例 empowerment 授权 encoding 编码 end use 最终使用 endorsement 赞同engineering (产品)工程设计 entrepreneurial strategy 企业家战略 entry strategies 进入战略environment and packaging disposal 环境与包装处理environment factors 环境因素environmental scanning 环境扫描/分析 environmental strategy 环境战略establishment 机构ethical audit (公司)伦理审计 ethics of marketing 营销伦理道德 ethnic composition 种族构成 European ity 欧共体evaluation and reward systems 评估与奖励体系 evaluation and selection of supplier 检验和选择供应商evaluation of alternatives 评估替代品/各种选择 evaluation of brands 品牌评估 event sponsorship 事件赞助 event 活动everyday low-price (EDLP) 天天低价 evoked set 引发的组合evolution of market 市场演变 exchange 交换exclusive dealing 独家销售 exclusive distribution 独家分销 executive summary 执行摘要 exhibition media 展示广告媒体existing market 现有市场 exit barriers 退出壁垒 expansion path 扩张途径expectation measures (顾客)预期测度 expectations of customers 顾客期望 expected unit sales 预计产量 expected value 期望价值 experience curve 经验曲线 experimental research 实验性研究 expert power 专长权exploratory research 探索性研究 export agents 出口代理(商) export jobbers 出口批发商export management company 出口管理公司 export merchants 出口贸易商 export 出口 exporting 出口商品5。
市场营销英语

市场营销英语篇一:市场营销专业英语单词完整MarketingManagement营销管理NewProductDevelopment新产品开发ServiceIndutryMarketing服务业营销Advertiing广告BuineNegotiation商业谈判InternationalMarketing国际市场营销SaleChannel销售渠道PublicRelationhip公共关系ConumerBehavior消费者行为SytemofManagementInformation管理信息系统MarketingReearch营销调研acceibility可进入性acceoryequipmentmarket附属设备市场accountmanagementpolicie 客户管理策略poitioning定位additiontoe某itingproductline现有产品线的增加adminiteredverticalmarketingytem管理式垂直营销系统marketegmentation市场细分alepromotion销售促进AmericanMarketingAociation美国营销协会annualmarketingplan年度营销计划aurance保证attitudeofconumer消费者态度availability可获得性/供货能力awarene(产品)知晓度/知名度babyboomer婴儿潮出生的一代人backwardchannelforrecycling回收的后向渠道backwardintegration后向垂直一体化banneradvertiement横幅标语广告barcode条形码barter实物交易baicphyicalneed基本生理需要BCGGrow-ShareMatri某波士顿增长-份额矩阵beforetet事前测试BehaviorScanInformationReourceInc.行为扫描信息源公司behavioralanalyi行为分析behavioralhierarchie行为层级benchmarking基准benefitcluter利益群体benefit利益Benz奔驰billing帐单birthrate出生率bluecollar蓝领bottomline底线/盈亏一览结算线brandawarene品牌意识/认知brande某tenion品牌扩展brandloyalty品牌忠诚度brandmark品牌标志brandname品牌名称brandpoitioning品牌定位brandrecognition品牌识别brandtrategie品牌战略brand品牌brandingtrategy品牌化战略branding品牌化brand'equity品牌的价值break-evenanalyi盈亏平衡分析break-evenvolume盈亏平衡产量breathofproductaortment产品线的宽度breathordiverityofproductline产品线的宽度或多样性bribery贿赂BritihAirway英国航空公司broker经纪人budgeting预算bundle 捆绑BureauofCenu人口统计局buinetrengthrating商业能力评分buineplan商业计划buinepoition经营地位buineector商业部门buineervicemarket商业服务市场buinetrategie经营战略buineunittrategy经营单位战略buybackallowance回购折让buybackarrangement产品返销buyer'bargainingpower买方的讨价还价能力buyer采购者buyingbehavior购买行为buyingcenter采购中心buyinginertia购买惯性buyingintention购买意图buyingoffice连锁商店的进货中心buyingpowerinde某(BPI)购买力指数buyingituation采购情况/类型buyingtak采购任务capitalgain资本收益capitalinvetedinproduct产品投入资本Carnival嘉年华cahcow现金牛类cahdicount现金折扣catalogueale目录销售categorizationofperception感知分类categorization分门别类centralization集中化chameleon/follower变色龙/跟随者channelalternative可选择的营销渠道channelconflict渠道冲突channeldeciion渠道决策channelfunction渠道功能channelintitution渠道组织结构channelmanagement渠道管理channelobjective渠道目标channelofditribution分销渠道channelpower渠道权力channel-controltrategie渠道控制战略channel-deigndeciion渠道设计决策channel-managementdeciion渠道管理决策clothingretailer服装零售商co-branding联合品牌codeofethic(职业)道德标准coercivepower强制权cognitivedionance认识的不协调collectionofdata数据收集collection收款co-marketingalliance联合营销联盟conflictandreolutiontrategie冲突和解决战略conformancetopecification与规格一致conformance一致性confrontationtrategy对抗战略conjointmeaurement联合测度法conjunctivemodel联合模型conumerdeciion-making消费者(购买)决策conumergoodchannel消费品分销渠道ConumerGoodPricingAct,USA 美国消费品定价法案conumergood消费品conumermarket消费品市场conumerneed消费者需求conumerpackaged-goodfirm消费者包装食品公司conumerpromotion消费者促销conumertet消费者测试conumer/houeholdmarket消费者/家庭市场conumer'perception消费者感知conumption消费contet竞赛contingencyplanning权变计划contractcontruction契约建筑业contractmanufacturing契约制造业contraction/trategicwithdrawaltrategy收缩/战略性撤退战略contractualentrymode契约式进入模式contractualverticalmarketingytem合约式垂直营销系统contributionmarginanalyi边际贡献(贡献毛利)分析contributionmargin边际贡献controltrategie控制战略conveniencefoodtore便利食品商店conveniencegood便利品convenience服务的便利性CoolWhip清凉维普co-operativeadvertiing合作性广告co-ordinationandconflictreolution协调与冲突解决co-production合作生产corebenefitpropoition(CBP)核心利益方案/提议corollary-datamethod推定数据法corporateHQ公司总部corporatecope公司(经营)范围corporatetrategy公司战略corporateverticalmarketingytem公司式垂直营销系统corporate/intitutionaladvertiing团体/社会公共机构广告correctiveaction矫正行动cotanalyi成本分析coteffectivene成本有效性cotleaderhiptrategy成本领先战略cotofcapital资本成本cotofgoodold(COGS)产品销售成本cotreduction降低成本产品cot-and-volumerelationhip成本-数量关系cot-orientedpricing 成本导向定价法cot-plu/mark-uppricing成本加成/溢价定价法cotandbenefitofmarketingfunction营销职能的成本和效益coverageofgeographicmarket地域性市场的范围coverageofrelevantretailer相关零售商的销售范围credibility信誉creditterm信贷条款criticalaumption关键假设cro-elaticity交叉弹性cutomarypricing习惯性定价法cutomeranalyi顾客分析cutomercontact顾客接触cutomerdemand顾客需求cutomerintimacy顾客亲密度cutomerloyalty顾客忠诚度cutomerneed顾客需要cutomerorganizationofaleforce按客户组织销售队伍cutomerretention顾客维系/保留cutomeratifaction顾客满意度cutomeregmentpricing顾客细分市场定价cutomerervice顾客服务cutomer-orientedpricing顾客导向定价法cutomer'perception顾客感知cutomer'preference顾客偏好cutomer'priceenitivity顾客的价格敏感度cutomizing定制。
市场营销知识的一些术语

新概念英语王牌教程成人版中关于市场营销知识的一些术语Key words in marketing(市场营销学中的核心词汇)市场(market) 需求(demand) 市场营销(marketing) 商品(goods) 服务(service) 顾客满意(customer satisfaction)交易(transaction) 营销者(marketer)生产生产观念(production concept) 产品观念(product concept) 推销观念(selling concept)市场营销观念(marketing concept) 社会营销观念(societal concept) 顾客(customer) 客让渡价值(customer delivered value) 顾客总价值(total customer value)顾客总成本(total customer cost)顾客满意(customer satisfaction)维系顾客(keep customer)关系营销(relationship marketing)全面质量营销(total quality marketing)市场营销环境(marketing environment)微观环境(micro environment)宏观环境(macro environment)市场机会(market opportunity)愿望竞争者(desired competitors)属类竞争者(generic competitors)产品形式竞争者(product competitors)品牌竞争者(brand competitors) 公众(publics)目标市场(target market)市场营销组合(marketing mix)情绪(moods)消费者行为(customer behavior) 文化(culture)人口统计因素(demographics)社会阶层(social class)亚文化(subculture)参照群体(reference group)角色模型(role stereotype)知觉(perception)认知学习(cognitive learning)动机(motive)个性(personality)情绪(emotion)态度(attitude)自我概念(self-concept)生活方式(life style)组织市场(organizational market) 企业市场(business market)非营利组织(non-profit organization)非营利组织市场(non-profit organization market) 政府市场(government market)直接再购(straight rebuy)修正再购(modify rebuy)新任务采购(new task)购买中心(buying center)倡议者(initiators)使用者(users)影响者(influencers)决定者(deciders)购买者(buyers)控制者(gatekeepers)营销信息(marketing information)营销信息系统(marketing information system,MIS) ~市场调研(marketing research)描述性调研(descriptive research)解释性调研(interpretive research)预测性调研(predictive research)市场需求量(market demand)企业需求量(market demand potential)定性预测(qualitative forecasting)定量预测(quantitative forecasting)企业战略(enterprise strategy)企业使命说明书(mission statement)战略经营单位(strategic business units,SBU)波士顿矩阵(Boston matrix)通用电器公司方法(the General Electric Model,GE) 市场吸引力(marketing attractiveness)业务实力(business attractiveness)密集型增长战略(intensive growth strategies)市场渗透(market penetration strategy)市场开发(market development strategy)产品开发(product development strategy)一体化增长战略(integrative growth strategies)前向一体化(forward integration)后向一体化(backward integration)水平一体化(horizontal integration)多角化增长战略(diversification growth strategies) 同心多角化(concentric diversification)水平多角化(horizontal diversification)复合多角化(conglomeration diversification)市场营销战略(marketing strategy)市场营销组合(marketing mix)市场营销组织(marketing organization)职能型组织(functional organization)地区型组织(regional organization)产品管理型组织(managerial organization of product)市场管理型组织(managerial organization of market)公司与事业部型组织(organization of corporation and business unit) 市场营销管理(marketing management)市场营销计划(marketing planning)市场营销方案(marketing program)市场营销控制(marketing controlling)市场竞争(market competition)完全竞争(market leader)非完全竞争(imprecate competition)垄断竞争(monopolistic competition)市场领导者(market leader)市场挑战者(market challenger)市场追随者(market follower)市场补缺者(market niche)市场细分(market segmentation)目标市场(target market)市场定位(market positioning)无差异性市场战略(undifferentiated marketing tactics)差异性市场战略(differentiated marketing tactics)集中性市场策略(concentrated marketing tactics)产品(product)服务(service)核心产品(core product)形式产品(actual product)期望产品(expected product)延伸产品(augmented product)~潜在产品(potential product)耐用品(durablegoods)非耐用品(nondurable goods)产品线(product line)产品项目(product item)产品组合(product mix or product assortment)产品组合的长度(product mix length)产品组合的深度(product mix depth)产品组合的关联度(product mix consistency)产品生命周期(product life cycle)开发期(development stage)引进期(introduction stage)成长期(growth stage)成熟期(maturity stage)衰退期(decline stage)新产品开发(new product development)产品概念(product concept)商业化(commercialization)包装(package)包装策略(packaging strategy)品牌(brand)品牌命名(brand naming)品牌决策(branding decision)统一品牌(blanket family brand)品牌使用者决策(brand-sponsor decision)个别品牌(individual brand)多品牌(multi-brands)统一的个别品牌(company/individual brand)合作品牌(co-branding)品牌资产(brand equity)品牌设计(brand designing)品牌延伸(brand extension)内涵不变式延伸(gradual changing meaning extension))品牌管理(brand management)成本导向定价(cost-driven pricing)需求导向定价(demand-driven pricing)竞争导向定价(competition-driven pricing)折扣定价(discount pricing)地区定价(region pricing)差别定价(discrimination pricing)撇脂定价(skim pricing)渗透定价(penetration pricing)满意定价(neutral pricing)尾数定价(mantissa pricing)整数定价(integer pricing)招来定价(fetch-in pricing)声望定价(prestige pricing)目标收益定价法(target-return pricing)认知价值定价法(perceived-value pricing)价值定价法(value pricing)通行价格定价法(going-rate pricing)分销渠道(distribution channel)中间商(intermediate)分销渠道设计(distribution channel disign)实体分配(physical distribution)渠道冲突(channel conflict)促销(promotion)促销策略(promotion policies)情感诉求(emotional appeals)理性诉求(rational appeals)道德诉求(moral appeals)大众传播媒体(mass media)气氛(atmosphere)事件(events)量力支出法(affordable method)销售额百分比法(percentage-of-sales method)竞争对等法(competitive-parity method)目标任务法(objective-task method)广告(advertising)公共关系(public relations)营业推广(sales promotion)促销组合(promotion mix)推动策略(push strategy)拉引策略(pull strategy)广告目标(mission)告知性广告(information advertising)劝说性广告(persuasive advertising)提示性广告(reminder advertising)整合营销传播(integrated marketing communication)接触管理(contact management)人员推销(personal selling)服务(service)服务核心产品(core product)服务附加产品(supplementary product)整合服务营销(integrated service marketing)服务的无形性(intangibility of service)服务的体验属性(experience attributes)服务的信任度属性(credence attributes)服务的有形展示(physical evidence)关系营销(relationship marketing)体育营销(sports marketing)绿色营销(green marketing)城市营销(city marketing)网络营销(network marketing)会展营销(exhibition marketing)文化营销(cultural marketing需要:need欲望want需求:demand产品:product关系营销:relationship marketing 营销网:marketing network生产观念:the production concept 产品观念:the product concept相关群体:reference group购买者角色:buying role购买行为:buying behavior认知需求:problem recognization 搜集信息:information search组织者市场:organization market 派生需求:derived demand缺乏弹性:inelastic demand品牌策略:brand strategy制造商品牌:manufactures brand 定价策略:pricing strategie现金折扣:cash discount数量折扣:quantity discount功能折扣:functional discount季节折扣:seasonal discount新产品定价:new product pricing产品组合定价:product-mix pricing分销渠道:distribution channel密集分销渠道:intensive distribution 选择性分销:selective distribution独家分销:exclusive distribution中间商品牌:intermediaries brand批发商:whoksaler零售商:retailer百货公司:department store超市:supermarket便利店:convenience store折扣店:discount store促销组合:promotion mix交流信息:communicating information 人员销售:personalo selling广告策略advertising strateqie公共关系public relation营销调研:marketing research产品策略:product strategie产品组合:product mix营销观念:the marketing concept消费者市场consumer market顾客满意:customer satisfaction顾客总价值:total customer value顾客总成本:total customer value营销环境:marketing environment营销信息系统:marketing information syste 市场细分策略:market segmentation startegie 目标市场策略:market tageting strategie市场定位策略market positioning strategie产品市场寿命周期;the product life cycle销售观念:the selling/sales concept社会营销观念:the societal marketing concept 宏观营销环境:macro-marketing environment 消费者行为模式:model of consumer behavior 价值,成本和满意:value,cost,andsatisfaction 交换和交易exchange and transaction营销者和预期顾客:marketers。
市场营销专业部分专业英语词汇整理

市场营销专业英语词汇表需要:need 欲望want 需求:demand 产品:product 关系营销:relationship marketing 营销网:marketing network 生产观念:the production concept 产品观念:the product concept 相关群体:reference group 购买者角色:buying role 购买行为:buying behavior 认知需求:problem recognition 搜集信息:information search 组织者市场:orqanization market 派生需求:derived demand 缺乏弹性:inelastic demand 品牌策略:brand strategy 制造商品牌:manufactures brand 定价策略:pricing strategie 现金折扣:cash discount 数量折扣:quantity discount 功能折扣:functional discount 季节折扣:seasonal discount 新产品定价:new product pricing 产品组合定价:product-mix pricing 分销渠道:distribution channel 密集分销渠道:intensive distribution 选择性分销:selective distribution 独家分销:exclusive distribution 中间商品牌:intermediaries brand 批发商:whoksaler 零售商:retailer 百货公司:department store 超市:supermarket 便利店:convenience store 折扣店:discount store 促销组合:promotion mix 交流信息:communicating information 人员销售:personalo selling 广告策略advertising strateqie 公共关系:public relation 营销调研:marketing research 产品策略:product strategie 产品组合:product mix 营销观念:the marketing concept 消费者市场:consumer market 顾客满意:customer satisfaction 顾客总价值:total customer value 顾客总成本:total customer value 营销环境:marketing environment 营销信息系统:marketing information syste 市场细分策略:market segmentation startegie 目标市场策略:market tageting strategie 市场定位策略:market positioning strategie 产品市场寿命周期:the product life cycle 销售观念:the selling/sales concept 社会营销观念:the societal marketing concept 宏观营销环境:macro-marketing environment 消费者行为模式:model of consumer behavior 价值,成本和满意:value,cost,andsatisfaction 交换和交易:exchange and transaction 营销者和预期顾客:marketers and prospect 市场营销观念:marketing management philosophy AA. C. Nielson 尼尔森市场研究公司absorption of costs 成本分配accesibility 可进入性accessory equipment markets 附属设备市场account management policies 客户管理策略Acer 宏基acquisition new-product development strategy 新产品开发收购战略activity-based costing 以活动为基础的成本系统adaptability 适应性adaptation to market variations 适应适应市场变化adaptive positioning 适应性定位additions to existing product lines 现有产品线的增加adequate size 准确的大小/足够的规模administered vertical marketing systems 管理式垂直管理式垂直营销系统administrative relationships 管理关系adopter categories 采购者的类型adoption process 采购过程advertising and market segmentation 广告与市广告与市场细分advertising and sales promotion 广告和广告和销售促进advertising effects 广告效果advertising ethics 广告伦理道德advertising feedback 广告反馈advertising frequency 广告频率advertising media 广告媒体advertising message 广告信息advertising reach 广告接受人数advertising source 广告信息来源advertising 广告aerobic enthusiasts 增氧健身运动爱好者aesthetics 美感affinity club 同族俱乐部after tests 事后测试agent middleman 代理商agent/merchant middleman 代理中间商allowance 折让alteration 退换AMA Code of Ethics 美国美国营销协会职业道德标准 亚马逊公司American Airlines 美国航空公司American Express 美国运通American Marketing Association 美国营销协会Amoco 阿莫科(英国石油公司)analysis of data 数据分析analyzer strategy 分析者战略Anderson 安达信annual marketing plan 年度营销计划annual requirement purchasing arrangement 年度采年度采购需求计划anticipatory positioning 预见性定位anti-pollution legislation 反污染立法anti-trust legislation 反托拉斯立法Apple Computers 苹果电脑area structure 地区结构aspiration/expectation level 渴望/期望水平aspirations of consumers 消费者渴望assurance 保证AT&T 美国电话电报公司ATM (automatic teller machine) 银行自动柜员机attitudes of consumers 消费者态度attributes 属性audiences 受众auto repair 汽车维修automation services 自动服务automobile industry 汽车产业autonomy 自主权availability 可获得性/供货能力avante guardian 前卫派Avon 雅芳awareness (产品)知晓度/知名度Bbaby boomers 婴儿潮出生的一代人backward channels for recycling 回收的后向渠道回收的后向渠道backward integration 后向垂直一体化banner advertisements 横幅标语广告bar codes 条形码barter 实物交易basic physical needs 基本生理需要Bausch & Lomb 博士伦BCG Grow-Share Matrix 波士顿增长-份额矩阵before tests 事前测试Behavior Scan Information Resources Inc. 行为扫描信息源公司behavioural analysis 行为分析behavioural hierarchies 行为层级benchmarking 基准benefit clusters 利益群体benefits 利益Benz 奔驰billing 帐单biological revolution 生物革命birth rate 出生率blanket purchase order 一揽子采购合同blind-paired comparison testing 双盲比较测试Blockbuster blue collars 蓝领BMW 宝马Boeing 波音bottom line 底线/盈亏一览结算线brand awareness 品牌意识/认知brand extensions 品牌扩展brand loyalty 品牌忠诚度brand mark 品牌标志brand name 品牌名称brand positioning 品牌定位brand recognition 品牌识别brand strategies 品牌战略brand 品牌branding strategy 品牌化战略branding 品牌化brand's equity 品牌的价值break-even analysis 盈亏平衡分析break-even volume 盈亏平衡产量breath of product assortment 产品线的宽度breath or diversity of product lines 产品线的宽度或多样性bribery 贿赂British Airways 英国航空公司brokers 经纪人budgeting 预算bundle 捆绑Bureau of Census 人口统计局Burger King 汉堡王busines strength rating 商业能力评分business plan 商业计划business position 经营地位business sector 商业部门business services markets 商业服务市场business strategies 经营战略business unit strategy 经营单位战略Business Week 《商业周刊》buyback allowances 回购折让buyback arrangements 产品返销buyers' bargaining power 买方的讨价还价能力buyers 采购者buying behavior 购买行为buying center 采购中心buying inertia 购买惯性buying intention 购买意图buying offices 连锁商店的进货中心buying power indes (BPI) 购买购买力指数buying situation 采购情况/类型buying task 采购仸务Ccable TV 有线电视Cadillac 凯迪拉克Campbell's Soup 金宝汤业公司capital gains 资本收益capital invested in product 产品投入资本Carnival 嘉年华cash cows 现金牛类cash discounts 现金折扣catalogue sales 目录销售categorization of perception 感知分类categorization 分门别类Caterpillar Tractor 卡特皮勒公司Cathay Airlines 国泰航空公司CBS Records 唱片公司CBS 哥伦比亚广播公司centralization 集中化chameleons/followers 变色龙/跟随者channel alternatives 可选择的营销渠道channel conflicts 渠道冲突channel decisions 渠道决策channel functions 渠道功能channel institutions 渠道组织结构channel management 渠道管理channel objectives 渠道目标channel of distribution 分销渠道channel power 渠道权力channel-control strategies 渠道控制战略channel-design decisions 渠道设计决策channel-management decisions 渠道管理决策channels of communication 传播渠道Charles Snow 查尔斯•斯诺Cherokee 切诺基chevrolet 雪佛莱choice criteria 选择标准Christian Dior 克里斯汀•迪奥(世界著名时装品牌)Chrysler 克莱斯勒Citi Corp 花旗银行closing a sale 结束销售clothing retailers 服装零售商CNN 美国有线新闻网co-branding 联合品牌code of ethics (职业)道德标准coercive power 强制权cognitive dissonance 认识的不协调Colgate-Palmolive 高露洁collection of data 数据收集collection 收款co-marketing alliances 联合营销联盟combination compensation plan 结合式薪酬方案Comdex 计算机展销会commercialization 商业化commitment 承诺communication channels 传播渠道communication process 传播过程communication 信息交流/沟通communications media 传播媒体company personnel 公司员工Compaq 康柏comparative advertisements 比较广告comparison of brands 品牌比较compensation deals 补偿处理compensation plan 酬金方案compensation/rewards 酬金/奖励compensatory 补偿性的competition and industry evolution 竞争和行业演变competition-orientated pricing 竞争导向定价法competitive advantage 竞争优势competitive (supply-side) evolution 竞争(供方)演变competitive factors 竞争因素competitive intelligence 竞争情报/信息competitive parity promotion budgeting 竞争均势促销预算法competitive strategy 竞争战略competitive strength 竞争优势/能力competitor analysis 竞争者分析complaint handling 投诉处理component materials and parts markets 组成材料和零部件市场computerized ordering 计算机化的订购conclusive research 确定性研究conditions of demand 需求情况conflict and resolution strategies 冲突和解决冲突和解决战略conformance to specifications 与规格一致conformance 一致性confrontation strategy 对抗战略conjoint measurement 联合测度法conjunctive model 联合模型consumer decision-making 消费者(购买)决策consumer goods channels 消费品分销渠道Consumer Goods Pricing Act, USA 美国消费品定价法案consumer goods 消费品consumer markets 消费品市场consumer needs 消费者需求consumer packaged-goods firms 消费者包装食品公司consumer promotion 消费者促销consumer tests 消费者测试consumer/household market 消费者/家庭市场consumers' perceptions 消费者感知consumption 消费contests 竞赛contingency planning 权变计划contract construction 契约建筑业contract manufacturing 契约制造业contraction/strategic withdrawal strategy 收缩/战略性撤退战略contractual entry modes 契约式进入模式contractual vertical marketing systems 合约式垂直营销系统contribution margin analysis 边际贡献(贡献毛利)分析contributrion margin 边际贡献control strategies 控制战略convenience food stores 便利食品商店convenience goods 便利品convenience 服务的便利性Cool Whip 清凉维普co-operative advertising 合作性广告co-ordination and conflict resolution 协调协调与冲突解决co-production 合作生产core benefit proposition (CBP) 核心利益方案核心利益方案/提议corollary-data method 推定数据法corporate HQ 公司总部corporate scope 公司(经营)范围corporate strategy 公司战略corporate vertical marketing systems 公司式垂直公司式垂直营销系统corporate/institutional advertising 团体/社会公共机构广告corrective action 矫正行动cost analysis 成本分析cost effectiveness 成本有效性cost leadership strategy 成本领先战略cost of capital 资本成本cost of goods sold (COGS) 产品销售成本cost reductions 降低成本产品cost-and-volume relationship 成本-数量关系cost-oriented pricing 成本导向定价法cost-plus/mark-up pricing 成本加成/溢价定价法costs and benefits of marketing functions 营销职能的成本和效益costs of competitors 竞争者成本costs of distribution 分销成本countertrade 对等贸易coupons 优惠券courtesy 礼貌coverage of geographic market 地域性市地域性市场的范围coverage of relevant retailers 相关零售商的销售范围credibility 信誉credit terms 信贷条款critical assumptions 关键假设cross-elasticity 交叉弹性customary pricing 习惯性定价法customer analysis 顾客分析customer contact 顾客接触customer demand 顾客需求customer intimacy 顾客亲密度customer loyalty 顾客忠诚度customer need 顾客需要customer organization of sales force 按客户组织销售队伍customer retention 顾客维系/保留customer satisfaction 顾客满意度customer segment pricing 顾客细分市场定价customer service 顾客服务customer-oriented pricing 顾客导向定价法customers' perception 顾客感知customers' preferences 顾客偏好customers' price sensitivity 顾客的价格敏感度customizing 定制D data collection 数据收集data confidentiality 数据保密data research 数据研究data sources 数据来源dealers 经销商deceptive advertisements 欺骗性广告deciders 决策者declining markets 衰退市场decoding 解码defect rate 缺陷率defender strategy 防御型战略defensive new-product development strategy 防御性新防御性新产品开发战略defensive positioning 防御性定位delivery time 交付时间delivery 配送Dell Computers 戴尔计算机公司Delta Airlines 三角洲航空公司demand characteristics 需求特征demand curve 需求曲线demand-oriented pricing 需求导向定价法demographic environment 人口统计环境department stores 百货商店dependability 可靠性deregulation 放松管制derived demand 衍生需求descriptive research 描述性研究design decisions 设计决策desired percentage mark-up on retail 预期零售利润率desired percentage return 预期回报率determinant attributes 关键属性determinants 决定因素different responses 差别反应differentiated defender strategy 差异化防御战略differentiated marketing 差异化营销differentiation over time 不同时间的差异differentiation strategy 差异化战略differentiation 差异化diffusion of innovation theory 创新扩散理论dimension 因素dimensions of quality 质量维度direct costing profitability analysis 直接成本盈利性分析直接成本盈利性分析direct mail 直接邮寄direct marketing via advertising media 通过广告媒体的直接营销direct marketing 直接营销direct product profitability (DPP) 直接直接产品盈利性/利润率direct selling 直销discount rate 贴现率discount stores 折扣商店discount 折扣discount/premium price policies 折扣/溢价策略discriminant analysis 差异分析法discriminatory adjustments 歧视价格调整discriminatory pricing adjustments 歧视定价调整disjunctive model 分离模型display space 陈列空间disposable income 可支配收入dissonance-attribution hierarchy 不和谐-归属层次结构distribution channel designs 分销渠道设计distribution channel objectives 分销渠道的目标distribution channel 分销渠道distribution decisions 分销决策distribution policies 分销策略distribution 分销distributor/store (private lables) brands 分销商/私有品牌distributors 分销商diversification 多元化divest 撤退divest 出让divestment or liquidation 收回投资或清算dividend 红利dogs 瘦狗类domestic target marketing strategies 国内目国内目标市场定位的营销战略dropping products 放弃产品dry cleaning 干洗dual/two channel distribution systems 双重分双重分销系统duplication (媒体)重复DuPont 杜邦公司durability 耐用性E early vs late adoption 早期采早期采购与后期采购earnings per share 每股收益economic and technological factors 经济经济技术因素economic power 经济权economies of scale 规模经济education services 教育服务effectiveness 有效性efficiency 效率Electrolux 伊莱克斯emergency goods 急需品Emerson Electric 爱默生电气emotional appeals 情感诉求empathy 移情作用empirical evidence 经验性实例empowerment 授权encoding 编码end use 最终使用endorsement 赞同engineering (产品)工程设计entrepreneurial strategy 企业家战略entry strategies 进入战略environment and packaging disposal 环境与包装处理environment factors 环境因素environmental scanning 环境扫描/分析environmental strategy 环境战略establishment 机构ethical audit (公司)伦理审计ethics of marketing 营销伦理道德ethnic composition 种族构成European Community 欧共体evaluation and reward systems 评估与奖励体系evaluation and selection of supplier 评估和选择供应商evaluation of alternatives 评估替代品/各种选择evaluation of brands 品牌评估event sponsorship 事件赞助event 活动everyday low-price (EDLP) 天天低价evoked set 引发的组合evolution of market 市场演变exchange 交换exclusive dealing 独家销售exclusive distribution 独家分销executive summary 执行摘要exhibition media 展示广告媒体existing market 现有市场exit barriers 退出壁垒expansion path 扩张途径expectation measures (顾客)预期测度expectations of customers 顾客期望expected unit sales 预计产量expected value 期望价值experience curve 经验曲线experimental research 实验性研究expert power 专长权exploratory research 探索性研究export agents 出口代理(商)export jobbers 出口批发商export management company 出口管理公司export merchants 出口贸易商export 出口exporting 出口商品extended use strategy 扩大使用战略extending volume growth 扩大市场份额external data sources 外部数据来源external environment 外部环境extrapolation of past sales trends 过去销售趋势推测法F facilitating agencies 辅助/中介机构factor analysis 因素分析法fads 时尚family branding 家族品牌family life cycle 家庭生命周期family structure 家庭结构farm products 农产品fast-moving consumer goods (FMCG) 快速快速变动的消费品fear appeals 恐惧/顾虑诉求features 特征Federal Department Stores 联邦百货商店Federal Trade Code (FTC) 联邦贸易法案FedEx (Federal Express) 联邦快递feedback data 反馈数据field test marketing 实地市场测试financing 融资fisheries 渔业fit and finish 结实度与外观fixed costs 固定成本fixed salary 固定工资flanker strategy 侧翼进攻战略flanker/fighting brand 战斗品牌flanking and encirclement strategies 侧翼进攻与围堵战略flat organizational structure 扁平的组织结构FOB origin pricing FOB产地定价法focus strategy 集中战略followers 追随者Ford 福特公司foreign middlemen 国外中间商forestry 林业formalization 形式/规范化formulate 制定fortress/position-defence strategy 防御堡垒战略Fortune 《财富》杂志forward integration 向前一体化franchise systems 特许系统franchising 特许经营free call numbers 免费电话号码free goods 免费商品freight-absorption pricing 免收运费定价法fringe benefits 小额津贴frontal attack strategy 正面进攻战略full costing profitability analysis 全成本盈利性分析全成本盈利性分析full-service wholesalers 全方位服务的批发商functional competencies and resource allocation 职能能力与资源分配functional efficiency 职能效率functional organization of sales force 按销售职能组织销售队伍functional organizational structure 职能型组织结构functional performance 功能性能functional strategy 职能战略G games 比赛gap 差距gatekeepers 信息传递者general behavioral descriptors 一般行为变量General Electric (GE) 通用电气General Foods Corporation 通用食品general merchandise discount chains 大众商品折扣连锁店General Motors 通用汽车geodemographics 区域人口统计特征geographic adjustments 地理调整geographic distribution 地理分布geographical organization of sales force 按地区组织销售队伍Gillette 吉列剔须刀global adjustments 全球调整global elite consumer segment 全球精英消全球精英消费品市场global expansion 全球扩张global marketing control 全球营销控制global markets 全球市场global niche strategy 全球机会战略global standardization strategy 全球标准化战略global teenage segment 全球青少年市场globalization 全球化global-market expansion 全球市场扩张goals 总目标going-rate/competitive parity pricing 竞争性平价定价法goods producers 产品制造商Goodyear 固特异轮胎government agencies 政府机构government buyers 政府采购者government market 政府市场government regulation 政府管制greenhouse effect 温室效应grey market 灰色市场gross domestic product (GDP) 国内生国内生产总值gross margin 毛利gross national product (GNP) 国民生国民生产总值gross profit 毛利gross rating points (GRPs) 总级别总级别指数group/category product manager 类别产品经理growing markets 成长市场growth rate of market 市场增长率growth stage of product life cycle 产品生命周期的成长阶段growth-extension strategies 增长扩张战略growth-market strategies for market leaders 市场领导者的市场增长战略growth-market strategy 成长性市场战略growth-market targeting strategy 成长性市场定位战略guarantee/warranty 保证/担保guarantees 保证Gucci 古琦(世界著名时装品牌)H Haagen-Dazs 哈根达斯hard technology 硬技术Harvard Business Review 《哈佛商业评论》harvest 收获harvesting pricing 收获定价法harvesting strategy 收获战略health care 医疗保健health maintenance organizations (HMOs) (美国)卫生保健组织heavy buyer 大客户Heileman Brewing Company Heinz 亨氏食品helpfulness 有益性Henkel 汉高Hertz 赫兹(美国汽车租赁巨头)Hewlett-Packard 惠普公司hierarchy of strategy 战略的层次high margin/low-turnover retailers 高利润/低周转率的零售商high market share global strategy 高市场份额全球战略high-contact service system 高接触服务系统high-involvement product 高参与产品high-involvement purchase 高参与购买hight market share 高市场份额战略Hilton 希尔顿Holiday Inns 假日旅馆homogeneous market 同质市场Honda 本田household/family life cycle 家庭生命周期household 家庭hybrid technology 混合技术I IBM 国际商用机器idea generation 创意的产生/生成ideas for new products 新产品创意/构想idea-screening process 创意筛选过程identification of segments 识别细分市场Illinois Tool Works 伊利诺斯工具厂image pricing 形象定价imitative positioning 模仿定位imitative strategy 模仿战略impact evaluation 影响评估impersonal sources 非个人的信息来源implementation and control of marketing programs 营销计划的执行和控制implementation 实施improvements in or revisions of existing products 现有产品的改良或修正impulse buying 冲动购买impulse goods 冲动购买品incentives 激励income 收入increased penetration strategy 增加渗透战略indirect costing profitability analysis 间接成本盈利性分析individual brand 个别品牌individual value 个人价值industrial goods & services 工业产品和服务industrial goods channels 工业品分销渠道industry attractiveness 行业吸引力industry attractiveness-business position matrix 行业吸引力-业务地位矩阵industry dynamics 产业动态industry evaluation 产业评估industry evolution 产业演变inelastic 缺乏价格弹性influencers 影响者infocommunications industry 信息通信行业infomercials 商业信息广告information age 信息时代information search 信息搜集information technology 信息技术information 信息informative 告知性的ingredient 成份in-home personal interview 个人家庭访谈in-house use tests 内部使用测试innovation 创新innovativeness 创新性installation 设施in-store display 店内展示in-store positioning 店内布局in-store promotion 店内促销intangibles 无形integrated marketing communication plan (IMC) 整合营销传播计划integration of perception 感知整合integration 整合Intel 因特尔intensity of market position 市场地位的集中程度intensity 集中程度intensive distribution 密集型分销interactions across multiple target markets 多目标市场间的相互作用interactive media 交互式媒体interest rates 利率internal data sources 内部数据来源internal marketing 内部营销internal organizational structure 内部组织结构international advertising 国际广告international channels 国际分销渠道international division 国际分部international marketing 国际营销international organizational design 国际组织设计internationalization of services 服务的国际化introductory stage of product life cycle 产品生命周期的推出阶段inventory level 库存水平investor relations advertising 投资关系广告issue advertising 观点广告J Jaquar 美洲豹Jell-O 吉露jobbers 批发商Johnson & Johnson 强生joint ventures 合资jury of executive opinion 行政管理人行政管理人员群体意见法just noticeable difference (JND) 恰巧注意到的差恰巧注意到的差异just-in-time (JIT) management system 准时制管理体系just-in-time purchasing arrangements 及时采购安排K Kao 花王Keiritsu 凯莱通Kellogg 凯洛格公司Kentucky Fried Chicken (KFC) 肯德基肯德基key account management 主要客户管理key accounts 关键客户key benefits 核心利益key environmental issue identification 确定主要的环境问题key variables 关键变量key/house accounts 关键/机构客户Kmart 凯玛特Kodak 柯达Komatsu 小松公司Kraft 卡芙L laboratory tests 实验室测试leapfrog strategy 蛙跳战略learning hierarchy 学习层级结构legal services 法律服务legislation 立法legitimate power 法定权level of compensation 酬金水平level of technical sophistication 技术的复杂程度Levi Strauss 李维•史特劳斯Levi's 列维斯(全球最大的牛仔服制造商)lexicographic model 词典编纂模型lifestyle 生活方式limited-service wholesalers 有限服务的批发商line extension 产品线扩展line filling 产品线填充line stretching 产品线延伸list price 订价Lloyd's of London 伦敦劳埃德保险公司localizaiton strategy 本地化战略location pricing 场所定价location 位置lodging 房屋出租logistical alliances 后勤联盟long-term memory 长期记忆lost customer 失去的顾客Louis Vuitton 路易•威登(法国著名时尚品牌)low-contact service system 低接触服务系统low-cost defender 低成本防御型low-cost position 低成本地位low-involvement hierarchy 低参与程度层级结构Lucent Technologies 朗讯科技M macro risks 宏观风险macroenvironment 宏观环境macrosegmentation 宏观细分mail-order retailers 邮购零售商maintaining market share 保持市场份额maintenance strategy 保持战略management overhead 管理费mandatory adaptation 强制性适应manufacturer brand 制造商/全国性品牌manufacturers' agents/representatives 生产商的代理商/销售代表manufacturers' export agents (MEA) 制造商出口代理制造商出口代理manufacturers' sales offices/branches 生产商的销售办事处/分支机构manufacturing process 制造过程manufacturing 制造业market aggregation strategy 整体市场战略market attractiveness factors 市场吸引力因素market attractiveness 市场吸引力market attractiveness/business position matrix 市场吸引力/业务地位矩阵market circumstances 市场环境market demorgraphics 市场人口分布/统计特征market dimension 市场量度market entry strategies 市场进入战略market exclusion 市场排斥market expansion strategy 市场扩张战略market factors 市场因素market followers 市场跟随者market growth rate 市场增长率market hirarchy 市场等级market inclusion 市场纳入market leaders 市场领导者market measurement 市场测量market opportunity analysis 市场机会分析market oriented 以市场为导向的market position factors 市场地位因素market positioning analysis 市场定位分析market potential measurements 市场潜力测度market research 市场研究market segment 细分市场market segmentation 市场细分market share 市场份额market targeting 目标市场选择market 市场marketability 市场开拓能力market-entry strategies 市场进入战略marketing action plan 营销行动计划marketing audit 营销审计marketing channel 营销渠道marketing codes of conduct 营销营销行为规范marketing communication 营销沟通/传播marketing concept 营销观念marketing control 营销控制marketing decision support systems (MDSS) 营销决策支持系统marketing environment audit 营销环境审计marketing flows and functions 营销过营销过程和职能marketing function area audit 营销营销功能领域的审计marketing implications of 对营销的影响marketing information system 营销信息系统marketing institutions 营销机构marketing management 营销管理marketing message 营销信息marketing mix 营销组合marketing policy 营销策略marketing productivity area audit 营销营销生产力领域的审计marketing program components 营销计划内容marketing program 营销计划/方案marketing relationship 营销关系marketing research 营销研究marketing strategy 营销战略market-management organizational structure 市场管理组织结构mark-up price 产品/溢价价格Marlboro 万宝路Marriott Hotel 万豪酒店mass-market penetration strategy 大规模市场渗透战略mass-market strategy 大市场战略matrix organizational structure 矩阵组织结构Japan's Matsushita Electric 日本松下电子mature conformists 成熟的随大流者mature markets 成熟市场mature stage of product life cycle 产品生命周期的成熟阶段McDonald's 麦当劳McDonnell Douglas 麦道公司MCI电讯公司(前世界通信公司)MDSS (Marketing-Decision Support System) 市场决策支持系统measurability 可测度性measure or index 测量指标measurement criteria 计量标准media audiences 媒体受众medical and health services 医疗卫生服务Medico Containment Services memory of consumers 消费者记忆Mercedes-Benz 梅赛德斯-奔驰Mercer Management Consulting 美国美智管理顾问公司merchandising 推销merchant middlemen 国内贸易中间商merchant wholesalers 商业批发商message structure 信息结构Michael Porter 迈克尔-波特micro risks 微观风险microsegmentatioin 微观细分Miller Tyding ACT, USA 米勒米勒•泰丁法案minging 矿业Minnesota Mining and Manufacturing Company (3M) 明尼苏达矿业和制造公司Minolta 美能达miscellaneous sources 多方面来源mission 宗旨missionary selling 推销式销售Mitsubishi Heavy Industries 三菱重工modified rebuy 调整再购monosegment positioning 单一细分市场定位Monsanto 孟山都农业生物技术公司moral appeals 伦理/道德诉求morals 道德Motorola 摩托罗拉multichannel distribution 多渠道分销multidimensional scaling 多维等级法multilevel selling 多级销售multinational coporations (MNCs) 跨国公司multiple test markets 多测试市场multiple-brand strategy 多品牌战略multiple-factor index 多因素指数法multisegment positioning 多重细分市场定位mutual trust 相互信仸N Nabisco Biscuit 纳贝斯克饼干公司national account management 全国性客户管理national market 国内市场National Semiconductor 美国国家半导体公司natural products 天然产品NEC 日本电子Nescafé雀巢咖啡Nestlé雀巢net sales 净销售额network computer (NC) 网络计算机new business selling 新业务销售new buy 购入新产品new entrants 新进入者new markets 新市场new materials 新材料New Prod screening model 新普新普罗德筛选模型new product lines 新产品线new products 新产品new-product development 新产品开发new-product ideas 新产品创意Newsweek 《新闻周刊》new-task buying 全新采购new-to-the-world products 世界性新产品niche penetration strategy 壁龛/机会市场渗透战略niche-market strategy 壁龛市场战略Nike 耐克Nissan 尼桑no-brand brand name 无品牌的品牌名称no-frills product 无虚饰产品noise in communication system 传播系统中的噪音non-financial rewards 非物质性奖励措施non-probability sampling 非概率抽样non-profit organization 非盈利组织non-store retailing 无店铺零售业number of stockouts 迟滞数目O object-and-task method of promotion budgeting 目标-仸务促销预算法objectives and strategy area audit 目标与战略领域的审计objectives 具体目标observation 观察法occupancy costs 房屋占用成本occupation/position 职业/职位odd pricing 奇/余数定价法OEM (original equipment manufacturer) 原始原始设备制造商oeverall quality 总体质量off-invoice discounts 发票之外的折扣offsets 抵消交易Omega 欧米加on-air testing 广播测试OPEC (Organization of Petroleum Exporting Countries) 欧佩克(石油输出国组织)opening relationships 建立关系operating supplies 生产供应品operational excellence 运作管理水平opinion leaders 意见领导者opportunity cost 机会成本opportunity identification 机会识别opportunity/threat matrix 机会/威胁矩阵order cycle time 订货周期order processing 订单处理organisational level 组织层次organizaitonal requirement planning 组织需求计划organization area audit 组织领域的审计organization buying center 组织采购中心organizational customer 组织顾客organizational direct selling 组织直销organizational markets 组织市场organizational purchasing 组织采购organzational structure 组织结构outdoor enthusiasts 户外运动爱好者out-of-home media 户外广告媒体overall cost leadership 全面成本领先overheads 日常开支overseas direct investment 海外直接投资ownership of new product 新产品所有权P Pacific Electric 太平洋电气packaging 包装panel of experts 专家小组parentage 渊源parties involved 交换中的各方payment terms 支付条款pay-off control 支出控制penetration pricing 渗透定价Pepsi-Cola 百事可乐perceived customer value 顾客感知价值perceived quality 感知到的质量perceived value 感知到的价值percentage of sales promotion budgeting method 销售额百分比促销预算法perceptions of consumers 消费者感知/理解perceptual (product) pisitioning 感知(产品)定位perceptual map 感知图perceptual organization 感知组织perceptual vigilance 感性的警惕performance dimension 业绩标准performance evaluation 业绩评估performance measures 表现/业绩测度performance objective 绩效目标performance standards 绩效标准performance 功能perishability 非持久性personal selling 人员推销personal sources 个人的信息来源personnel development 人力资源开发persuasive 说服性的pharmaceuticals industry 医药行业physical (product) positioning 物理(产品)定位physical descriptors 物理变量physical distribution 实物分销Pillsbury 皮尔斯博瑞pioneers 先入者Pizza Hut 必胜客place utility 地点效用planning and control system area audit 计划与控制系统领域的审计point of sale information 销售点信息point-of-purhcase (POP) promotion 采购点促销point-of-sales (POS) data 销售点数据pontificator 保守派popularity 通用性population trends 人口趋势portfolio models for resource allocation 资源配置的资产组合模式position intensity 地位集中程度positioning 定位possession utility 拥有效用post-purchase dissonance 购买后的不协调post-purchase evaluation 购买后评估post-purchase/after-sale service 售后服务potential advantages 潜在优势potential customer 潜在顾客potential market 潜在市场potential target market 潜在目标市场power in distribution 分销权力power of buyers 购买者能力power of suppliers 供应商能力predatory pricing 掠夺性定价法pre-empting scarce resources 先占稀缺资源preferential treatment 特惠待遇premiums 额外奖励present competitors 现有的竞争者presenting sales message 提供销售信息pre-test market research 测试前市场研究price discrimination 价格歧视price elasticity of demand 需求的价格需求的价格弹性price fixing 价格设定price leaders 价格领导者price lining 价格排列定价法price promotion 价格促销price quotation 报价price sensitivity 价格敏感度price structure 价格结构price 价格price/earnings ration 价格/收益比price-off promotions 降价促销price-setting process 定价过程pricing adjustments 定价调整pricing policies 价格策略pricing 定价primary demand 基本需求primary sources 第一类/主要数据print media 印刷媒体private/for-profit organization 私营/盈利性组织PRIZM (Potential Rating Index for Zip Markets) 按邮政区划为基础的潜力等级指数proactive new-product development strategy 进取型新产品开发战略probability sampling 概率抽样problem formulation 界定问题problem identificatioin 确定问题process management 过程管理Procter & Gamble (P&G) 宝洁公司。
市场营销专业英语

市场营销专业英语1. Introduction市场营销是一个在不断发展和变化的行业,因此对于市场营销专业人士来说,掌握专业英语是至关重要的。
市场营销专业英语是指与市场营销相关的词汇、短语、表达方式等的英语。
掌握市场营销专业英语,可以帮助市场营销人员更好地理解和应对市场营销的挑战。
本文将介绍一些常用的市场营销专业英语词汇和表达方式。
2. Market Research市场研究是市场营销的重要组成部分,它可以帮助企业了解市场需求和竞争情况。
以下是一些与市场研究相关的英语词汇和表达方式:•Market research (市场研究)•Market analysis (市场分析)•Target market (目标市场)•Consumer behavior (消费者行为)•Competitor analysis (竞争对手分析)•Market segmentation (市场细分)•Market trends (市场趋势)•Data analysis (数据分析)•Survey (调查)•Focus group (焦点小组)3. Marketing Strategy市场营销策略是企业实现营销目标的重要手段。
以下是一些与市场营销策略相关的英语词汇和表达方式:•Marketing strategy (营销策略)•Branding (品牌建设)•Positioning (定位)•Competitive advantage (竞争优势)•Promotion (促销)•Advertising (广告)•Public relations (公关)•Sales promotion (销售促进)•Product launch (产品发布)•Pricing strategy (定价策略)4. Digital Marketing数字营销是近年来快速发展的市场营销方式,它利用互联网和数字技术来进行营销活动。
以下是一些与数字营销相关的英语词汇和表达方式:•Digital marketing (数字营销)•Search engine optimization (搜索引擎优化)•Social media marketing (社交媒体营销)•Content marketing (内容营销)•Email marketing (电子邮件营销)•Pay-per-click advertising (按点击付费广告)•Conversion rate optimization (转化率优化)•Web analytics (网站分析)•Influencer marketing (影响者营销)•Online advertising (在线广告)5. Sales and Customer Relationship Management销售和客户关系管理是市场营销中不可或缺的部分。
专业英语 市场营销

Relevant knowledge
Core marketing concepts
• Needs, wants, demands, product, value, quality, satisfaction, exchange, transaction, relationship and market are all core marketing concept. Figure 1 shows that these concepts are linked, with each concept building on the one before it.
Translations
Patterns of Market Segmentation
Professional terms
• • • • • • • • • Marketing positioning:市场定位 Target market:目标市场 Market targeting:目标市场选择 Concentrated marketing:集中化市场营销 Single-segment concentration:单一市场集中化 Selective specialization:选择专业化 Product specialization:产品专业化 Marketing specialization:市场专业化 Full market coverage:全面市场覆盖战略
Translations
Marketing challenges into the next century
Market Segmentation
Professional terms
• • • • • • • • Marketing segmentation:市场细分 Mass marketing:大量营销 Product-variety marketing:产品差异性营销 Target marketing:目标市场营 Homogeneous preferences:同质偏好 Diffused preferences:分散偏好 Clustered preferences:集群偏好 Hard-core loyal:绝对忠诚
市场营销专业英语重点整理

单选:20;单词汉译英:10;单词英译汉:10;句子英译汉:30;阅读:10;作文:20营销英语重点整理一、单词:Marketing management 营销管理New products development 新产品开发Sales channel 销售渠道Public relation 公共关系Consumer behavior 消费者行为Marketing research 营销调研Market segmentation 市场细分Sales promotion 销售促进Allowance 折让Brand awareness 品牌意识Brand extension 品牌扩展Brand loyalty 品牌忠诚Breath of product assortment 产品线的宽度Breath or diversity of product lines 产品线的宽度或多样性Buying inertia购买惯性Buying intention 购买意图Market share 市场份额Brand loyalty 品牌忠诚度Intensive distribution 密集分销渠道Selective distribution 选择性分销Exclusive distribution 独家分销Intermediaries brand 中间商品牌Wholesaler 批发商Retailer 零售商Department store 百货公司Supermarket 超市Convenience store 便利店Buying inertia 购买惯性Convenience goods 便利品Customer satisfaction 顾客满意度Customers’ preference 顾客偏好Economies of scale 规模经济Global-market expansion 全球市场扩张Growth rate of market 市场增长率Growth stage of product life cycle 产品生命周期的成长阶段Industry attractiveness 行业吸引Localization strategy 本土化战略Comparative advertisements 比较广告Competition-orientated pricing 竞争导向定价法Customer-orientated pricing 顾客导向定价法Personal selling 人员销售Advertising strategies 广告策略Public relation 公共关系Marketing research 营销调研Product strategy 产品策略Product mix 产品组合The marketing concept 营销观念Consumer market 消费者市场Customer satisfaction 顾客满意Total customer value 顾客总价值Marketing environment 营销环境Market segmentation strategy 市场细分策略Market targeting strategy 目标市场策略Market positioning strategy 市场定位策略Product life cycle 产品市场寿命周期The selling /sales concept 销售观念The product concept 产品观念Marketing management philosophy 市场营销观念Societal marketing concept 社会营销观念Macro-marketing environment 宏观营销环境Product mix 产品组合Customer loyalty 顾客忠诚度Market targeting 目标市场选择Niche-market strategy 利基市场战略Personal selling 人员推销Price discrimination 价格歧视Potential customer 潜在顾客Potential market 潜在市场Product development 产品开发Product positioning 产品定位Segmentation criteria 细分标准Specialty goods 特殊产品二、句子:1、The societal marketing concept holds that the organization should determine the needs, wants, and interests of target markets. It should then deliver superior value to customers in a way that maintains or improves the consumer’s and the society’s well-being. The societal marketing concept is the newest of the five marketing management philosophies.翻译:社会营销观念认为一个组织应该确定目标市场的需求和兴趣,然后应以一种方式向顾客提供最大价值,这种方式必须保持和改进消费者及整个社会的福利水平。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
一/营销管理 marketing management美国营销协会 American marketing association销售 selling市场营销 marketing市场营销理念 marketing concept营销战略 marketing strategy4PS:探查 probing 分割 patitioning 优先 prioritizing 定位 positioning 营销战术 marketing tactic市场营销组合 marketing mix4PS:产品 product 价格 price 地点 place 促销 promotion 需要 need欲望 want需求 demand价值观 value proposition品牌 brandQSP组合质量quality 服务service 价格price供应链 supply chain链接 linkage竞争 competitionODM原始设计制造商 original design manufacturer市场营销观念 marketing concept大市场 magmarketing权利 power公共关系 public relations全球营销管理 global marketing management服务营销 service marketing关系营销 relationship marketing网络营销 network marketing生产概念 production concept产品观念 product concept推销观念 selling concept市场营销观念 marketing concept社会营销观念 social marketing concept大市场营销观念 megmarketing concept全球营销观念 global marketing concept二/战略 strategy的特点:计划 plan谋略 poly模式 pattern定位 position观念 perspective管理的硬件:战略strategy,结构structure,系统system,管理的软件:作风 style,人员 staff,技能 skill,共同的价值观念 shared value 使命 missionSWOT分析:优势strengths,劣势weaknesses, 机会opportunities, 威胁threats 营销机会 marketing opportunity迈克尔.波特的三种经典战略:成本领先战略cost leadership strategy差异化战略 differentiation strategy集中化战略focus strategy战略联盟strategy alliance营销联盟marketing alliances营销计划marketing plan三/进入壁垒entry barriers流动壁垒mobility barriers退出壁垒exit barriers标准化standardization协调concentration配置coordination价值链value chain整合integration竞争活动competitive activities市场拓展marketing broadening市场多样化marketing diversification正面进攻frontal attack侧翼进攻flank attack包围进攻encirclement attack迂回进攻bypass attack游击进攻guerrilla warfare信息技术information technology产品模仿product imitation冒险adventure四/二手数据secondary data四分位差interquartile range方差分析analysis of ariance判别分析discriminant anaiysis聚类分析cluster analysis联合分析conjoint analysis结构等式模型structural equation modeling测量模型measurement model德尔菲法delphi method五/顾客让渡价值customer delivered value总顾客价值total customer value总顾客成本total customer cost价值链value chain顾客期望customer expectations顾客满意customer satisfaction顾客满意度调查customer satisfaction research CSR全面质量管理total quality management TQM六/消费者购买行为:日常反应行为routinized response behavior有限解决问题limited problem solving广泛解决问题extensive problem solving文化culture亚文化subcultures多元文化营销multicltural marketing社会阶层social classes参考群体reference groups直接群体primary groups间接群体secondary groups崇拜性群体sepirational groups隔离群体dissociative groups家庭成员family身份role社会地位status年龄age家庭生命周期family life cycle生活方式life-style消费者生活方式研究方法 AIO分析:活动activities兴趣interests意见opinion按照生活方式消费者分为:在乎金钱的money-constrained在乎时间的time-constrained个性personality自我概念self-concept:实际自我概念actual self-concept理想自我概念ideal self-concept他人的自我概念other-self-concept动机motivation需要层次理论hierarchy of needs双因素理论two-factor theory:不满意的方面dissatisfiers 满意satisfiers 阶梯技术laddering techniques认知perception:选择性注意selective attentive选择性曲解selective distortion选择性保留selective retention潜意识认知subliminal perception记忆:长期记忆long-term memory LTM短期记忆short-term memory STM联想网络记忆模型associative network memory model品牌联想brand associations记忆编码memory encoding记忆恢复memory retrieval消费者购买决策的过程5W1H:why who where what when how 信念belief态度attitude期望价值模型expectancy value model消费者介入程度consumer involvement决策偏见理论decision bias心理会计mental accounting心理账户mental account风险规避risk adverse风险爱好risk taking组织采购orgnizational buying加速效应acceleration effect产品价值分析product value analysis PVA常规产品routine order product程序问题产品procrdural problem products政策问题产品political problem products顾客价值评估customer value assessment CVA一揽子合同blanket contract连续补充计划continuous replenishment programs买房管理存货vendor managed inventoryB2B交易的OTIFNE:OT交货准时IF交货充足NE交货无差错十二/整合营销传播 integrated marketing communication, IMC用一个声音说话 speak with one voice反映层次模型 response hierarchy models印象 image目标受众的总体印象分析:熟悉量表 familiarity scale偏好量表 favorability scale语义差别法 semantic differential营销传播目标:品牌知名度 brand awareness品牌态度 brand attitude品牌购买意图 brand purchase intention类目需要 category need传播诉求 appeal理性诉求 rational appeal 情感诉求 emotional appeals 道义诉求 moral appeal主题 theme单面展示 one sided presentation双面分析 two sided arguments可信度:专长 expertise可靠性 trustworthiness喜爱性 likeability传播渠道分为两类:人际传播 personal communication channels按媒体形式分:直接传播渠道 direct communication channels间接传播渠道 indirect communication channels按传播主体分:拥护者传播渠道 advocate communication channels专家传播渠道 expert communication channel社会传播渠道 social communication channels非人际传播 non-personal communication channels口碑传播 word of mouth意见领袖 opinion leader十三/广告 advertising5Ms决策:任务 mission 资金 money 信息 message 媒体 media 衡量 measurement 人员促销 personal selling促销促进 sales promotion SP事件 event体验 experience公共关系 public relations PR十四/外包 outsourcing战略联盟 strategic alliance并购:兼并 merger收购 acquisition营销环境变化归纳为八大趋势:流行化 fashionisation市场微型化 micro markets预期上升 rising expectation技术变化 technological change竞争加剧 competition全球化 globalization软性化 software新的制约 new constraints营销组织的类型:职能型组织 functional organization地区组织 regional organization品牌或产品管理型组织 managerial organization of brand or product市场管理型组织 managerial organization of market产品-市场管理组织 managerial organization of product-market事业部制组织 organization of business unitGYAT:get your act together会议营销计划 marketing planning5W1H 做什麽 what 为什麽要这样做 why 由谁来做 who 在什麽地方做 where 在什麽时间做 when 用什麽方式做 how营销控制 marketing controlling营销导向的五个属性:顾客哲学 customer philosophy整合营销组织 integrated marketing organization充分营销信息 adequate marketing information战略导向 strategic orientation工作效率 operational effciency营销审计:marketing audit十五/服务的特性:无形性intangible 不可分离性inseparability 异质性heterogeneity 易逝性 perishable服务质量:service quality全面感知服务质量:perceived service quality银行服务质量:专业professionalism礼貌courtesy快捷promptness周到thoroughness知识subject knowledge沟通技能communication skill 效率efficiency有质量的顾客服务:功能性行为functional performance技术性行为technical performance共同因素elements of both顾客感知服务质量的五大属性:可感知tangibility可靠性reliability反应性responsiveness保证性assurance移情性empathy银行服务质量:bank service quality服务包:service package核心服务core service便利服务facilitating service支持服务supporting service内部营销:internal marketing内部营销管理:态度管理attitude management沟通管理communication management十六/顾客生命周期 customer life cycle顾客感知价值 customer perceived value CPV关键时刻 the moment of truth关系营销 relationship marketing十七/全球化 globalization全球营销管理 global marketing management营销标准化 marketing standardization价值链配置与协调 configuration and coordination of value chain activities竞争活动整合 integration of competitive activities全球战略 global strategy全球营销战略 global marketing strategy国际化三阶段:出口营销 export marketing多国营销 multinational marketing全球营销 global marketing主要市场 major market成本驱动因素:规模经济 economies of scale范围经济 economies of scope经验曲线 experience curve。