商务英语听说Unit1
中级商务英语听说Unit01
[我的听写][01:00.0-01:45.1]Right, if everyone is here,let's begin.I'd like to start by welcoming you all to this first meeting of Bay Project Management Group.As you all know,the purpose of this meeting is to dicuss the initial feasibility report which was completed last week. At the end of the meeting we should have a clear idea of how to proceed, But i'd like to hear what you all think befor we make any decisions decussionsAs you'll see from the agenda,there are four items for us discuss.Inter In terms of timing i know you are all busy with other projets too,so i would like to finish by 3:30.OK this first item on the agenda is overview the project plan, Alain, would you like to start?[02:11.9-02:33.1]Extract oneWelcome to ATM,here is Colorads and to what I am sure will be the begining of the major new alliance. Today our purpose is to deal with reamining obstacles to our collaboration, and we 've drawn up an agenda consisting of three outstanding issuesExtrat sixRight, Let’s get down to the business, this mouth, besides the usual reports we've got the important additional items on the agenda a new assessment policy assiment ? for the department. I suggest we take that at the end and try to keep mouthly reports as brief as possible.2.3Fred Conner is the project manager of Bay Project Management Group, He is now holding a staff meeting, Tim, Clock, and Teresa , all members of the project and they are presnet at the meeting.Fred: Why don't you take a seat and get started. Are we all here?Tim: I think Bill will be arriving a littler late.Fred:Ok, there are a few items that we need to touch on at. If you have any questions and comments ,please ask as we go along and be go alone. Before we get started, I've like to introduce Teresa Cummings Teresan's coming to everyone. She'll be joining in ishould njoy in our company as a financial consultant fanancial constotant.Tersa: Hello.Fred:Tersa, you 'll be able to talk with everyone during the a coffee break, right now i think we should find out how each of your projects is going. Tim, why don't we start with you?Tim: Well, we broke ground on the condominium project last week.. break grand and count milion project last week.D. Listen and checkInformal meeting:Ok, why don't we take a seat and get started? I'd like to wellcome you all to this meeting. As you know, we will here today to decide on a new appraisal system for the division the new persennel system for the devesion. I suggest we go around the table first to get some ideas,then we can discuss them afterwards. And I'd liket to finish by 4 o'clock,if that's ok for you. So, marina, perhaps you'd like to start.Formal meeting:Well, Ladies and Gentlemen, I'd like us to have a seat and begin. Ok, let's get down to business. It's pleasure to wellcome all ofyou here today. The purpose perpous of this meeting is to discuss the possiblity of a joint venture John adventure between our two companies. As you will'll see from the agenda that you were will sent, there are 7 items that we need to discuss briefly. This meeting is due to finish at approximately do finished and ? by 5:00. So, I'd like to limit to each item to 30 minutes. So the first of the item s on the agenda is Backgroud.Sarah: Right then, Alex. Let's get down to business. On the agenda today for our a public relations meeting are the research project, they reach the projext, the launch lanch of website, the timeline for press releases the timeline for ? and year award. Are you quite happy with those points?Alex: Yeah, that's fine.If you could go through them in on order, that'd be great that will be good.Alex: Ok everybody, thanks for coming. Let's keep this meeting fairly brief. Really Realy just a couple of things on the agenda. First of all, as you can see, the news on the bookre-launch relanch, and secondly, the office move, and finaly, we'll have a little bit of ? time for any other? business.3.2Extract oneConnor: So there are four items on the agenda today, and unless you have any objections, any of you objections I suggest we take them to take them in order.Suzanna: Um... If you don't mind, could we take personnel the personel first? You see, i've got to leave early today. And I particularly want to be here to discuss dicuss the new promotion. Connor: Ok, Suzanna. I don't think that should would be any problem. Any other recommens about this agenda?Tim: Well, There is one actually. I was woundering if there will bea chance to discuss end of year bonuses bounces. Youknow,especially as specially what had happend last year? Connor: Quite, Don't worry, It will come up under policy review. Tim: Good, I think it's important.Connor: Let's get started with then. So, Let's start with personnel personel. Suzanna, would you like to kick off?Extract TwoConnor: Right, I think that would covers promotion issues,unless anybody wants to add something. Anything else on personnel? No. So, Let's move on the second item, which is Finance. Righ Suzanna, you get off if you need to. Christine, have you got your usual monthly report.Extract ThreeConner: So if that's everything on Finance, Let's leave it there and turn to the review of current policies. Let 's go to there and review policy. As Tim mentioned earier there is one issue which needs urgent attention. And that is end-of-year bonuses. Tim, would like to start to this one?Extract FourTim: So, write up new policy and cirulated. So I'll write up a new policy and circulate it.Conner: Thank you Tim. Well, that's taken a bit longer than I expected aspect.So We can either continue one or two other policy issues, or carry on with the last item on the agenda.Tim: Personally, I'd like to hear what Mario has got to say about new software.Conner: Right, So is everybody in favor of moving favorit to move on the final item, information technology techology.4.1BSean:First of all, the book re-launch. I just wanted to remind everybody that we will be relaunching the fairy-tales range with new modern covers that we'll be relaunching the fair range with new model's covers And this will be and that this is going to happen at the beginning of next month. It's important that's we get we've got this right. And there have been quite a few.... John: Actually, Sean, can I just ask you, sorry to hold the meeting up. Can I ask you about those dates. Because I thought that this was that this's going to be on published the month after next ,and I understand that everybody has got their dates, but I do feel quite strongly that we're bringing this out too soon. that will bring this out too soonSean: Well, any other thoughts before I comment on them. Carrie: I don't think we've got any choice at all about it. If the radio programs are going out at the begining of the next month. We've got re launch of this the book at the same time. If we're going to have any sales impact. sells on aspacted.4.2--hillfieldsMarc: Anne, you know what you said about the Hillfields as a possible conference venue.Anne: Yes, I remember.Marc: Well, it doesn't seem too cheap to me. The delegate rate is well over$100 the ? is over 100 pond.Anne: Yes, I see what you mean. But I like to point out the overall package they're all offering. There are a lot of things included free of charge.Marc: Yes, That's a good point. But it still seems rather expensive. I mean..David: Can I say something here? There is alway the grange.I've been there several times and....Marc: David, May I just finish? I was going to say that theoverall cost per delegate at Hillfields is ten per cent higher than what we paid last year. was over cost ??at Hillfields at 10% higher than that we paid last year.David: Well, I still think the grange is worth considering. Anne: Yes, That's right, It's always a good idea to get some comparative quotes compatied quailits, but I don't think we'll about anything will do better anyelse.4.31) I'm not sure I agree. Ok, It was a lovely location, but it wasn't very particale, I mean there wasn't really enough space for all of us.2) I was going to say that it was just right sort of atmosphere saw automerfair, but one or two people perple complain about the long drive.3) That's a very good point. And I think I've got just the a place for us. It calls Parview Part view.4) Yes, That sounds very convenient. Now should we move on the question of rooms and facilities ? You said there that wasn't really enough bedroom accommodation con? last time.5) Right, as I was saying as our see, we must have single or double rooms.6) Look, let's leave it there for the time being. David, can you get it all down in on writhing and circulate it, and then we can make a decission at the next meeting. Right, let's move on.4.3 BMarc:So what do people think?Anne:We go to the same place at last year. It was a beautifull space,David:Just a moments, I'm not sure I agree. OK. it was a lovely location,but it wasn't praticale. I mean there was'nt enough space for all of us.Anne: David, let's just finish the location it self before we come on the facilities. I was going to say that is just a sort of atmospere. But one or two people complain about the long drive. And this year, We've got a lot of Eurpean colleague coming. David: That's a very good point. And I think just the place for us, It called Parview.。
商务英语听说(第一册) 全套课件共236页
❖ Key to task 3 ❖ 1. F ❖ 2. T ❖ 3. F ❖ 4. F ❖ 5. F ❖ 6. T ❖ 7. F ❖ 8. F
Conversation 3 At the Hotel
❖ Words and phrases ❖ receptionist n. 接待员 ❖ reserve v. 预定 reservation n.预定 ❖ suite n. 套间 ❖ attendant n. 服务员 ❖ bellboy n. 门童 ❖ thoughtful adj. 体贴的；周到的 ❖ arrangement n. 安排 arrange v. 安排 ❖ distinguished adj. 高贵的；著名的 ❖ spacious adj. 宽敞的；宽阔的 ❖ well-equipped adj. 设备齐全的 ❖ considerate adj. 体贴的；周到的 ❖ suit v. 对……很方便；合……之意
❖ Notes ❖ at the customs 在海关 ❖ in the company of 在……陪同下 ❖ at the customs service desk 在海关服务台 ❖ customs declaration form 海关申报表；报关单（外宾入境时必
须填写申明所带行李物品）
❖ health declaration form 健康申报表 （外宾入境时必须填写说明 健康状况）
Key to task 4
❖ 1. the other day ❖ 2. the room 309. ❖ 3. showing me ❖ 4. filling in ❖ 5. all the details ❖ 6. Oct. 6 to Oct. 26 ❖ 7. the morning call service? ❖ 8. at 6:30
新视野商务英语视听说第一单元听力原文
新视野商务英语视听说第一单元听力原文Unit 1Task 2.1Cater: Come in, please.Yang: Good morning, sir. I’m Karen Yang.C: Good morning, Miss Yang, I am Kevin Carter, the Administration Manager. Take a seat, please.Y: Oh, is that your wife, Mr. Carter? She is so beautiful.C: Thank you. Ah- Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now if you don’t mind.Y: Not at all. Go ahead, please.C: Well, can you tell me why you would like to work as a medical representative with us.Y: I really think I’d like this kind of work, because I’ve been a doctor for three years. I want to apply for this position because I want a change.C: Don’t you think it’s a pity for you to leave your present job?Y: To some extent, it is. I have learned a lot in the hospital. Bur I would like to try a different kind of like. By the way, could you tell me how much the job pays?C: Sure. There is a five-month probationary period when you will only get 2,000 RMB a month. After that, we’ll determine your salary according to y our performance.Y: Oh, I see. Then, could you tell me something about the paid holidays, insurance, and things like that?C: Every employee in our company gets life insurance and unemployment insurance. You will get two weeks paid holiday in your first full year.Y: That sounds fine. How much time will it take for me to be promoted here?C: Promotion is not certain. It depends on your ability and performance. Maybe we’ll send you to one of our branches if you like.Y: No problem. I hate staying in one place all the time. But in which cities do you have branches? And, where is your company based?C: Our company is based in New York, with branches in many cities, such as Philadelphia,Beijing and London.Part 4Video 1Chen Bo: Good morning, Ms. Mandel.Ms. Mandel: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren’t you? I am Cathy Mandel, Director of the HR Department.C: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would lik e to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?C: Sure. I’m a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finace.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’v e learned at university.M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must first analyse the problem, I know I must first analyse the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience especially how to assess people’s strengths and abilities.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don’t care about pressure or the en vironment, as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Probably. I think you are likely to be sent to work an overseas branch to get experience later on once when you have proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decisi on by Friday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Part 5Video 2Merry Wang: May I come in?Harry White: Yes, please do.M: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.H: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.M: Thank you.H: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?M: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression.And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou.H: Really? That’s good. Then you must know something about our company?M: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.H: Hug, that’s right. Miss Wang, can you tell me which university you attended?M: Sin Yat-sen.H: And what degree have you got?M: I have a bachelor’s degree in business administration.H: How is your English? You know, some staff members in our company are Americans,so conversational English is very important.M: I passed TEM 8 at college, and I am good at oral English. I thank I can communicate with Americans quite well.H: Good. I know you are now with United Butter. What is your chief responsibility there?M: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager – responsible for the Panda line of biscuits.H: Why do you want to change your job?M: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move into sales.H: What do you think is the most important qualification for a salesperson?M: I think it’s self-confidence and quality products.H: I agree with you. What salary would you expect to get here?M: Well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er,… could you tell me a little more about what the job entails?H: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?M: Yes, only one. When can I have your decision?H: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But… to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.M: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.H: Goodbye.。
中职《商务英语听说》Unit-1--First-Conversation-1
['misiz]
Part B Oral practice
Ⅰ. Interpret the following sentences.
1. It is my great pleasure to meet you here.
Ⅲ. Situation: Go to a job interview and give some personal information.
name 25 years old graduate major business management be good at computer take a course French hobby sales manager 3 years experience in marketing
• It is my great pleasure to do… • hold a party • in one’s honor
Ⅱ. Repeat the important sentences.
1. You must be Mr. Walker from Sydney, Australia.
2. I am a secretary to the general manager. 3. I work at the Beijing Textile Company. 4. That’s very nice, thanks. 5. Let me put your luggage in the back.
你只闻到我的香水，却没看到我的汗水。
你否定我的现在，我决定我的未来！
高级商务英语听说1Unit1答案
Unit11.7000 dollars a year：a four-year public college for in-state students2.18000 dollars a year：a four-year public college for students from other states or international students3.10000-12000 dollars a year：food, housing, books and supplies4. 26000 dollars a year：average tuition at a private college5. 2500 dollars a year：average tuition at a community college6. 9000 dollars a year：in-state graduate program1.According to the dialogue,parents have to be independently wealthy to pay for their kid’s college education.What are the factors leading to this problem?High tuition fees and in some cases more than one kid.2.What is parents’ hard choice and what are the possible consequences of each option?The choice is between funding their retirement or sending their kid to college. And both can have enormous implications on their futures. If parents aren't funding their retirement they have problems down the road. If the kids have to take out loans for their college education, then they're left with a huge debt at the end.3.What do schools imply when they call themselves “need-blind”?They will take any applicant regardless of his or her ability to pay.4.What do the packages offered by schools consist of? What are the differences between categories of money awarded?Package usually consists of grants and funds, work-study, a mosaic of different moneys.Grant: In a grant a student is not paying it back; it's basically like a scholarship. Work-study program: It is essentially where the student will have to work while he's studying and some of that money that he earns helps pay for his books or other living expenses that he'll have.Loans: Students borrow that money and then at the end of school they pay that money back.5.What is wrong with the myth about federal loans among students and their parents? What are the loans that the students and parents can apply for?There’s a myth that if you don't apply for those loans at the start of the year the supply runs out. But the federal government is always there to offer loans to families that need them.Students can borrow what are called Stafford loans and parents can borrow what is called a Plus loan to cover the rest of that expense for them.6.Why is college education regarded as a good investment?Studies show that over a lifetime, a college graduate earns one milliondollars more than just a high school graduate.You will need:Internet accessInformation on aid, scholarships, and loansHealthy debt-management habitsThe steps are:Step 1: Apply for federal aidStep 2: Search for scholarshipsStep 3: Apply for a federal loanStep 4: Seek private lendingStep 5: Understand the debt you're taking onStep 6: Pay it off early1)A student loan should be the first option when a student thinks about getting money for his/her college education. F 2)How much financial assistance a student can get is determined by his/her Estimated Family Contribution. T 3)If a student is athletically competitive,he/she is likely to succeed in getting a scholarship.T 4)If a student wants to save money by fixed interest rates,a need-basedloan is an ideal choice. T 5)Responsible repayments habits can help a student to apply for a private loan and reduce interest rates. T 6) A student borrower can lower interest rates through better debt management habits. T1）get into an Ivy League college2）major in business when you get there3）facts4）Ivys5）lifetime earnings6）have a lock on7）earning power8）chemical engineering9）measured1) Why do many people say no when asked whether the large amount of money put in college education can pay off in higher lifetime earnings? They cite a famous study which looked at students who had been accepted to colleges with high SAT scores but ended up going to schools with lower scores. It found that 20 years later those students were makingjust as much money as peers who did go to the more selective colleges. 2)Why is the result of the 1998 study so unconvincing in breaking the myth that selective colleges are worth the cost?Because if you define selective by something other than SAT scores the graduates of the more selective schools did seem to have an advantage in lifetime earnings.3)What does the speaker imply at the end by saying that it is not crazy to pay for the elite colleges?Elite colleges are worth the cost.。
商务英语听说PPT 参考答案 Unit 1 Business Travel
Unit 1 Business TravelStarting-up1.D2. F3. A4. I5. E6. G7. B8. H9. J 10. C Initial ListeningT T a a s s k k111.Rotterdam2. Singapore3.Hong Kong4. Antwerp5.Houston6.Kaohsiung7.Marseilles 8.New York9.New Orleans 10. HamburgT T a a s s k k221.I’d like to make a reservation for a flight to Amsterdam on May 5th.2.I’ll need an economy ticket with an open return.3.Flight CF401 to Beijing is now boarding at Gate 20.4.Do you have a twin room available tomorrow night?5.This is the final call for Flight BT803 to London.T T a a s s k k331. A. TianjinB. GuangzhouC. ShenzhenD. Shanghai2. A. He is willing to meet her on Friday morning.B. He can’t meet her on Friday morning because he has to buy some books.C. He doesn’t want to meet her at all.D. He can’t meet her on Friday morning because he has other appointments.3. A. 10:45B. 9:15C. 10:30D. 10:154. A. At ten o’clockB. At eleven o’clockC. At two o’clockD. At nine o’clock5. A. Manager and secretaryB. Receptionist and visitorC. Hotel staff and guestD. Shop assistant and customerTape script1.M: Will you attend the Fair in Guangzhou in three days?W: No, I’m leaving Chongqing for Shanghai tomorrow morning for a 4-day conference, and will visit Haikou afterwards.Q: Where is the man going tomorrow?2.W: Are you free on Friday morning?M: I’m afraid I’m pretty booked up on Friday. What about next Monday?Q: What does the man mean?3.M: Your flight will be departing from Gate 20. Boarding time is 10:15 and your flight leavesat 10:45. Have a nice journey!W: Thank you so much!Q: What time does the woman’s flight depart?4.M: I need to call Mr. Black in the London office at nine their time. Do you know the timedifference?W: It’s two hours earlier in London.Q: What time should the man place the call?5.M:Room Reservation. Good morning.W: I’d like to book a single room for Wednesday next week.Q: What is the probable relationship between the two speakers?Intensive ListeningD D i i a a l l o o g g u u e e11..1.Listen to the dialogue and decide whether the following statementsare true or false.1.Mr. Smith will set off on May 5th. ( F )2.There is a flight leaving Los Angeles International Airport at 9:30 in the morning, arriving atGuangzhou at 15:00 local time. ( T )3.Mr. Smith wants to fly first class. ( F )4.Mr. Smith’s full name is John Smith. ( F )5.Mr. Smith prefers to choose a flight which takes off before 11:00. ( F )2.Listen to the dialogue and complete sentences according to thecontents in the dialogue.1. I’m afraid that flight is fully booked. I’ll just check to see if there have been anycancellations .2. There is a flight leaving 12:30, arriving at Guangzhou Baiyun International Airport18:00 local time.3. Could you check other fights leaving Los Angeles for Guangzhou on the late morning on thesame day ?4. How do you want to fly, economy or first class ?5. Please arrive at the airport at least one hour before departure time to check in.3.Make a memo about the reservation mentioned in the dialogue.Passenger’s Name: Shawn SmithDeparture Time: 12:30, April 15thArrival Time: 18:00, April 16thDeparture Place: Los Angeles International AirportArrival Place: Guangzhou Baiyun International AirportFlight Number: American Airlines, AC5290Tape Script:Dialogue 1Book an Air TicketShawn Smith : from Long Beach Trading Co., Ltd. in USAReceptionist: from American AirlinesR: American Airlines, good afternoon. May I help you?S: I’ like to book a seat on a flight from Los Angeles to Guangzhou, China.R: When do you plan to leave?S: I’ll set off on the 15th of next month.R: Do you want a morning or an afternoon flight?S: I find there is a flight leaving Los Angeles International Airport 8:30 in the morning. That would be the most convenient.R: I’m sorry, sir. I’m afraid that flight is fully booked. I’ll just check to see if there have been any cancellations. Sorry, Sir, it’s fully booked at the moment.S: Could you check other fights leaving Los Angeles for Guangzhou on the late morning on the same day?R: Let me check again. Sir, there are seats available on a flight departing Los Angeles International Airport at 9:30 in the morning, arriving at Guangzhou at 15:00 local time.S: Is there a flight after 11:00?R: There is a flight leaving 12:30, arriving at Guangzhou Baiyun International Airport 18:00 local time. There are plenty of seats available on that.S: I think the 12:30 flight is more suitable. Can I book a seat on that, please?R: All right, sir. How do you want to fly, economy or first class?S: I’d like to fly economy.R: Single or return fare?S: Single, please.R: May I have your name, Sir?S: My name is Shawn Smith.R: Ok, sir. I’ve booked you on American Airlines Flight Number AC 5290 leaving at 12:30, April 15th and arriving in Guangzhou at 18:00 the next day. Please arrive at the airport at least one hour before departure time to check in.S: All right. I will. Thank you very much.R: You’re welcome. Goodbye.S: Goodbye.D D i i a a l l o o g g u u e e22..Choose the best answer to each of the following questions.1. B2. C3. B4. A5.CTape Script:Dialogue 2Book a Single RoomR: Good afternoon, Grand Hyatt Guangzhou, Room Reservation. How may I help you?S: I’d like to reserve a room from A pril 16th to April 23rd.R: Please wait a moment. I’ll check our available rooms for these days.S: OK.R: Sir, we still have some rooms available. What type of room would you like?S: A single room with a private bath overlooking the park, preferably.R: I’m sorry, Sir. All the single rooms overlooking the park have been booked up. How about a room with a side view? It overlooks a quiet street.S: That would be fine. What’s the room rate per night?R: 199 US dollars.S: What services come with that?R: That includes breakfast and there is a color television, an IDD telephone and a computer with Internet access.S: That sounds fine. Ok, thank you. I’ll take it.R: With pleasure! May I have your name and telephone number?S: Sure. My name is Shawn Smith and my telephone number is 00-1-213-8433839.R: Thank you, Mr. Smith. You’ve booked a single room from April 16th to April 23rd, and your telephone number is 00-1-213-8433839.S: Yes, that’s right. Thank you.R: I’m glad to serve you. We look forward to your arrival.。
中等职业技术学校《商务英语听说》Unit1
Part B
Oral practice
1 Interpret
2 Pairwork
3 Situation
Sydney悉尼 Australia 澳大利亚 Sale 出售 Manager 经理 Sweater 毛衣 Company 公司
Textile 纺织品 Secretary 秘书 Pleasure 乐事 Arrival 到达 Luggage 行李
Part B
ቤተ መጻሕፍቲ ባይዱ
Oral practice
1 Interpret
2 Pairwork
3 Situation
Ⅰ. Interpret
1.
2.
3.
5.
It is my great pleasure to meet you here. 很高兴来这儿接您。 We’ve been looking forward to your arrival. 我们一直在期待您的到来 Our company is going to hold a welcome party in your honor at 7 this evening. 今晚七点我们公司将为您举办一个欢迎晚会 Let me put your luggage in the back. 让我们将您的行李放进后备箱 We will go to Beijing Hotel. 我们要去北京宾馆
1. He is a sales manager Sydney Sweaters Company Alan Walker Sales manager 20 Rockwall Crescent Potts Point NSW 2022 Australia Tel: 612 9568 1175 Fax: 612 9568 5588 E-mail: alan. walker@
商务英语第一章听力原文
1. Listen to the first part fo a job interview and complete the chart below.-- Take a seat, please.-- Thank you.-- I'm Michael Jordan, Managing Director of the company.-- Nice to meet you, Mr. Jordan.-- Shall we get down to business? Let's start with your personal information. Do you mind if I ask you some personal questions?-- Not at all.-- May I know your name?-- My name is Wang Xiaoxia. Wang is my surname.-- How old are you?-- I'm 24.-- Were you born in Guangzhou?-- No, I was born in Guilin. But I was brought up in Guangzhou.-- Are you single or married?-- I'm single.-- Where do you live?-- I live at 45 Huangshi Road, Guangzhou.-- What nationality are you?-- I'm of the Zhuang Minority.-- Are you in good health?-- I think I'm very healthy except that I'm somewhat near-sighted.-- What kind of personality do you think you have?-- I think I'm honest, hardworking and quite creative, but somewhat reserved and not very sociable.-- What are your interests and hobbies?(06:20)-- Well, I have a wide range of interests and hobbies. I'm interested in taking photos and traveling.I like sports very much, esp. tennis and basketball. I'm also fond of reading and singing.-- Can you say something about you family?-- I have a harmonious and happy family. There are four people in my family, my parents, my elder sister and myself. My father is a engineer. My mother, a bank teller. And my sister, an airhostess.2. Listen to the second part and complete the chart below.-- Can you tell me something about your educational background?-- I graduated from Zhongshang University where I studied for four years.-- When did you graduate?-- I graduated in 1998.-- What was your major?-- I specialized in International Business.-- What were your scores?-- I had an 85 average.-- Did you take any English courses at university?-- Y es, English was a required course. We were required to pass College English Test Band 4 andBand 6. I was lucky I passed those two tests.-- That means you can make yourself understood in English without much difficulty.-- I think I can express myself quite well in English.-- What were your minor subjects?-- My minor subjects were computer science, statistics and advertising.-- Anything else?-- I attended a three-month computer training course offered by South China University of Technology in 1999.3. Listen to the third part and complete the chart below.-- What company did you join after you graduated form university?-- I was asigned to work in a state-own enterprise, an import and export corporation.-- What department were you in?-- I was in the export department.-- How long did you work there?-- Two years.-- May I ask why you quit?-- I think there were two reasons. First, I didn't like the management there. Everyone in the company seemed to eat out of the same big pot. Our pay was not linked to our work performance and contributions. Second, there was no chance of promotion. It seemed to me that people were promoted by favoritism rather than based on their merit.-- I see from your resume that you once worked for a private company.-- Y es, that's my present job.-- What kind of work are you doing?-- I'm working as a QC Inspector.-- What are your responsibilities?-- My resonsibilities mainly involve checking if raw materials, workmenship, finished products and packing are up to the specifications and standards of samples.-- How do you feel about your present job?-- Though I'm quite well paid and the fringe benefits are quite satisfactory, I don't like the working environment and the way we're treated. In addition, my work there is not in line with my area of study in university.4. Listen to the fourth part and complete the chart below.-- May I ask why you are interested in working for our company?-- Last week, I read your job advertisement in China Daily. I learned you had an opening for Marketing Manager so I applied for this position. Y our company is one of the world's largest manufacturers of electronic products. In the past ten years, it has had an impressive growth record. Two year ago, you entered China's market. At present, your products are enjoying a bigger market share in China. If I have the opportunity to work for this company, I believe I'll be able to develop my abilities and make some contributions to the company.-- By the way, what other special skills or qualifications do you have?-- I'm quite proficient in English and can speak fluent mandarin and a little Japanese.-- What about computer skills?-- Well, I'm quite familiar with such software as Window 2000, Microsoft Word, Excel and Powerpoint.-- When can you be available for this job?-- I think I can start in a month.-- What salary would you expect to have?-- I would expect a proper rate of pay for a person with my experience and educational background.-- Is there anything else you would like to know about our company?-- I'd like to know something about the remuneration and fringe benefits.-- We'll offer a starting salary of 2000 HK dollars a month. And you would be eligible for a pay rise after six-month trial period. As for the fringe benefits, you'll enjoy life insurance and health insurance as well as a ten-day paid vacation a year. In addition, you'll receive a year-end bonus which is based on your work performance. Any other questions?-- No. I think I've got all I want to know.-- All right. How can we contact you once we've decided?-- Y ou can contact me by phone or by email. My telephone number is 3620 6789. And my email *************************.cn.Thankyouforgivingmethisopportunity.Goodbye!-- Good luck to you. Bye!Ⅳ. Sample dialogs.D1-- Good morning, sir. Can I help you?-- Hi, good morning! I have an appointment for an interview.-- The interview takes place in Meeting Room No. 2. I think the personnel manager is expecting you.-- Could you please tell me where the personnel department office is?-- It's on the fifth floor. Take the lift over there and when you get out of the lift, it's the second door on your left opposite the marketing department.-- I see. Thank you.-- Y ou're welcom.D2-- Come on in, please.-- Thank you.-- Please take a seat.-- Tks.-- I'm John Koshak, personnel manager of the company.-- How do you do, Mr. Koshak?-- Now let's get down to the interview. First of all, may I have your name please?-- My name is Tang Lili. Tang is my family name, Lili, my given name.-- What's your present address?-- I live at 250 Dongfang Road, Shanghai.-- Are you a resident of Shanghai.-- No, I'm not. I'm from Tianjin.-- May I ask you some personal question?-- Certainly. When and where were you born?-- I was born in Hangzhou in 1975 and was brought up in Tianjin.-- Are you single or married?-- I'm single. Just like many young people, I'm not in a hurry to get married. I think is more important to develop my career first.-- I appreciate your attitude. Can you tell me something about your family?-- Y es, I have a happy and harmonious family. There are four people in my family, my parents, my younger brother and myself. My parents are in their fifties. They are both civil servants. My younger brother is at college.-- What kind of hobbies do you have?-- I'm fond of reading, sports and traveling.-- What's your favorite book?-- Harry Potter.-- What kind of personality do you think you have?-- I think I'm quite outgoing, sociable, adaptable and hardworking.-- How about your health?-- My health is good except that I'm a little near-sighted.-- Why don't you wear glasses?-- Actually, I wear contact lenses.-- What's the strength of the lenses?-- 250.D3-- Miss Tang, you've given me some personal information. I'd also like to know something about your educational background.-- Ok, let me start with my middle school education. From 1988 to 1994, I studied at Tianjin No.5 Middle School. When I finished middle school, I went to college.-- Which University did you attend?-- Nanjing University.-- When did you graduate from that university?-- I graduated in 1998.-- What faculty did you study in?-- Faculty of Business and Management.-- What was your major?-- I majored in international business.-- Did you get a BA degree?-- Y es, I did.-- Did you take any English course during your study at Nanjing University?-- Well, English was my minor. Actually, we were required to pass the TEM4 and TEM8 Tests. I passed those two tests with honors.-- What do you mean by the TEM4 and TEM8 Tests?-- Those are National English Proficiency Tests designed for English majors.-- Great.-- Miss Tang, what did you do after you graduated from the university?-- I joined an Import and Export corporation, a state-owned enterprise. I worked in the export department.-- How long did you work there?-- Two years.-- May I ask why you left that company?-- Well, there were two reasons. First, I didn't like the management there. It seemed that everyone eat out of the same big pot. Second, I didn't see any prospects of promotion. People weren't promoted according to their ability and contribution but based on their relationships with their superiors. That's Guanxi.-- What's your present job?-- I'm now working in a HK funded company, Guangfa Trading Co. Though I have a decent sallary, I don't like my work so much. For the simple reason that the work is very easy not challenging and creative at all. So I decided to change my job.-- Why did you choose our company?-- Two weeks ago, I read your advertisement in China Daily. Y our company is a famous multi-national corporation. I'm sure I would be able to better develop my abilities if I had a chance to work for your company.-- Do you think your present employer will let you leave your present job?-- I don't think that's a problem and my contract expires next month.D4-- By the way, do you have any special skills or other qualifications?-- I'm quite proficient in English and can speak fluent mandarin, Cantonese and a little French.-- Can you use a computer?-- Y es, I'm quite familiar with such software as Window XP, Micorsoft Word, Excel and Powerpoint.-- When do you think you can be available for this job?-- I think I can start in a month.-- What starting salary would you expect?-- I would expect a proper rate of pay for a person with my experience and educational background.-- Is there anything else you would like to ask me before we wind up our interview?-- I'd like to know something about the working hours and fringe benefits, if you don't mind.-- We work a five-day week with occasional overtime. We'll offer a starting salary of 4,000 RMB a month and you'll be eligible for a pay rise your after six-month probation. As for the fringe benefits, you'll enjoy unemployment insurance and health insurance as well as a ten-day paid vacation a year. In addition, you'll receive a year-end bonus which is based on your work performace and contributions to the company. Any more questions?-- No. I think that's all I want to know.-- All right. How can we get in touch with you when we've made our decision?-- Y ou can contact me by phone. My telephone number is in my resume.-- Thank you for this opportunity. I look forward to hearing from you soon. Goodbye.-- Good luck to you. Bye.Ⅵ. Follow-up practise.1. Listen to ten sentences on the tape and write them down.1) What kind of personality do you have?2) Have you got a permanent residence permit for Beijing?3) What starting salary would you expect?4) I majored in international trade and minored in marketing and finance.5) Did you win any honors or awards during your study at college?6) Which band did you pass in the College English Test?7) Do you have practical experience as a personnel manager?8) What kind of fringe benefits do you provide for your employees?9) How long is the trial period?10) What qualifications do you have for this position?2. Listen to a job advertisement on the radio and fill in the blanks.Checkolite International, a worldwide lamp importer, seeks an aggressive and proactive marketing manager. Must be highly strategic and possess marketing intelligence with a high level of communication skills, responsible for planning, developing and managing innovative marketing programs, proposals, catalogues and trade shows. Proficient in MS Word and Excel. Interested cadidates please fax their resume and salary requirements to 201 222 2627.。
商务英语听说(第二版)参考答案unit1 to test I--the keys of listening practice
Unit1. Welcome and farewell.Part A. intensive listeningPhonetics: A B A D CDictation:1.Flight AF 463 to Paris is now boarding at Gate number 7.2.This is the final call for flight No. AZ 963 to Rome.3.I’d like to make a reservation for a flight to Boston on Nov. 28th.4.Do you have a single room available tomorrow night?5.I’m looking forward to our future cooperation.6.I’ll need an economy ticket with an open return.7.I’d like to have my laundry by 9 o’clock tomorrow morning.8.Thank you for all your help during our stay here in China.Part B. Extensive listeningDialogues: B C B B D1.W: do you have anything particular to declare?M: No. I don’t think so. I haven’t got anything dutiable with me.Q: where does the conversation most probably take place?2. M: will you attend the Fair in Tianjin in two days?W: No. I’m leaving Tianjin for Shanghai tomorrow morning for a 3-day meeting, and will visit Guangzhou afterwards.Q: where is the man going tomorrow?3.W: your flight will be departing from Gate 18. the boarding time is 8:45 and yourflight leaves at 9:15, have a nice journey!M: thank you very much.Q: what time does the man’s flight depart?4.M: did you enjoy your flight?W: Not really, I was a little airsick when the plane experienced a few bumps.Q: how does the woman like her flight?5.W: room reservation, good afternoon.M: I’d like to book a double room for Tuesday next week.Q: what’s the probable relationship between the two speakers? Conversation:Meeting a foreign businessman at the airportMr. Wang: excuse me, sir, but are you Mr. Stone from New York?Mr. Stone: Yes, I am Michael Stone, the sales manager of ABC Import & Export Company, Ltd.Mr. Wang: I am Wang Qiang from Eastern Electronics Company. I’ve come to meet you, Mr. Stone.Mr. Stone: how are you, Mr. Wang? Thank you for coming to the airport to meet me. Mr. Wang: it’s my pleasure. How many people are there in your party?Mr. Stone: only two. This is Miss White, my assistant.Mr. Wang: nice to meet you, Miss White.Miss. White: nice to meet you too, Mr. Wang.Mr. Stone: I’m sorry to have kept you waiting for long, but the flight was delayed 30 minutes. If it weren’t for the heavy fog, we would have been here by 2:00pm.Mr. Wang: never mind. I was stuck in traffic, too.Mr. Stone: where are we heading now?Mr. Wang: I guess you must be very tired after the long trip, so it is best if we go to your hotel to check in first. If you don’t mind, we’d like to accommodate you at Sheraton Hotel.Mr. Stone: terrific! That’s very considerate of you.(on the way)Mr. Stone: how far is it to the hotel?Mr. Wang: about 45 minutes. Is this your first time here in Tianjin, Mr. Stone?Mr. Stone: yes. We’ve never been here before.Mr. Wang: so you might as well have a look at the city along the way. And we’ll show you around the city after our business.Mr. Stone: that would be great! Thank you very much.Section A: B C B D APart C. Listening & Speaking IntegrationConversation: Bon VoyageWang: it’s a shame that you can not stay in Beijing for a few more days, Mr. Knox! Knox: Yes, I’d like to, very much indeed. But I have to rush home and preside over the committee meeting. Anyhow, I really enjoyed every minute of my stay here, your warm reception, as well as your working enthusiasm have left me a deep and vivid impression and helped make my trip a productive one. Wang: it’s very kind of you to say so. Through beautiful negotiation we finally have all the disputes solved and the contract signed. I’m sure our initial transaction will pave the way for further cooperation between our two companies. We’ve been brought closer to each other by this transaction. It’s essential for us, or fora country, to strengthen economic contact with the outside world, isn’t it? Knox: I quite agree with you. In the long run, it makes sense for a nation to specialize in certain activities, producing the goods in which it has the most advantages and exchanging them for those in which it does not have the advantages. Wang: you seem to be an economist, Mr. Knox!Knox: you are to blame for it, Wang. If you hadn’t started this talk about a country’s…well, let’s drop this topic. Economist or not, I hope business between us will prosper. Then we’ll have more opportunities to meet each other. To tell you the truth, I find it very hard to say goodbye. I shall bemissing you, Wang.Wang: me too, I shall be looking forward to your visit again.Knox: next time I come, I shall see more of the city. And I’ve got to try Beijing Roast Duck again, very impressive. But listen, are they announcing my flight? I’m afraid I have to board the plane now.Wang: Bon V oyage, Mr. Knox!Knox: Good-bye. Let’s keep in contact.Wang: Good-bye and take care.Section A: F F T T TUnit 2. Companies and Occupations.Part A. intensive listeningPhonetics: B A D C ADictation:1.Our market share in China has increased by 6%, accounting for 15%.2.How many sections come under the Production Department?3.We have 70330employees world-wide and sales of $19806 million.4.The world wide company has operations in more than 100 countries.5.Secretaries who receive visitors are called receptionists.6.Business hours usually start at 9 am. And finish at 5 pm., Monday to Friday.7.Most of our work consists of looking after the taxation and financial affairs.8.In the United States alone we have a turnover of over $1 billion annually.Part B. Extensive listeningDialogues: D A D C B1.M: I’ve got a job offer in P&J Chemicals. Do you think I should take it?W: well, I’m not quite familiar with it. You’d better do some research on the internet.Q: what does the woman think of P&J Chemicals?2.W: I’d appreciate your professional opinion. Do you think that I should sue thecompany?M: not really. I think that we can settle this out of court.Q: what is the probable relationship between the two speakers?3.M: should I come for an interview?W: I’ll let you know in two weeks when I hear from the Personnel Department.Q: when should the man come for an interview?4.W: may I have a look around your company?M: sure, I’ll show you. This way please. The canteen is on the ground floor, the Personnel Department and the Sales are on the second floor. And you’ll find our biggest department on the third floor, which is the Production Department.Q: on which floor is the Sales Department?5. M: Good morning. I’m John Green from General Sales Company. I have anappointment with Mr. Smith of the Purchasing Department at ten W: Good morning. Mr. Smith’s office is on the third floor. You can take the lift around the corner.Q: which department does the woman work at?Conversation:McDonald’sTom: Where are we having lunch today?Mary: Since we are visiting another client at 1:30, I guess we’ll just grab sth at McDonald’s. what do you think?Tom: that’s pk with me. We don’t need to bother finding a place to eat, because you can find McDonal d’s everywhere. Bur do you know the history of the bigM?Mary: not really, you seem to be an expert on that. Tell me some. Did a person named McDonald start it?Tom: yes, actually brothers Richard and Maurice McDonald opened their first restaurant in California in 1940.Mary: it has many restaurants around the world now.Tom: quite right. It’s one of the two most recognized and powerful brands in the world. The other is Coca Cola, the only soft drink supplier to McDonal d’s today.McDonal d’s operates over 32000 restaurants in 119 countries worldwide, employing more than 1.5 million people. It is growing with an average of 396 new restaurants to the system annually in the past five years. This means a new McDonal d’s will open somewhere in the world every single day.Mary: incredible! I wonder how much they make!Tom: sales across all of its company-owned and franchised restaurants totaled $56.9 billion in 2009. its revenues were of $22.7 billion and the net profit amountsto $4.3 billion.Mary: very good business. Do you know when we had the first McDonal d’s in Beijing?Tom: if I’m not wrong. It was 1992. the date , yes, April 23. but actually McDonal d’s very first appearance in China was in Shenzhen on October 8, 1990.Mary: you seem to know everything! Did you work there?Tom: No, I just came across an article in the newspaper the other day!Part C. Listening & Speaking IntegrationConversation: a job interviewInterviewer: thank you for coming to see us, Emily. Have a seat please. Now, I’d like to start by checking a few details with you.Emily: OKInterviewer: your resume says you worked in ABC Electronics, when did you join it? Emily: five years ago. It is a large international company, which provided a trainee program for people from university and, well that was my first job, trainee marketing manager.Interviewer: what exactly did you do?Emily: well, the program lasted 18 months. During that time I worked in different departments—in personnel, purchasing, marketing and such things. O also went out with the sales representatives to visit customers.Interviewer: did you enjoy it?Emily: yes, I did. I didn’t really know what I wanted to do when I left university, so it was god to see what the different departments did. I was really practical. Interviewer: it sounds interesting.Emily: yes, it was. But it was very badly paid. I did the same work as other people. I think a lot of the trainees feel they are a cheap source of labor. Interviewer: how long did you stay there?Emily: till the end of the trainee program. And then I saw a job vacancy in the marketing department of GM, and I applied for a job there. That’s where I work now.Interviewer: but why do you want to leave now?Emily: I want sth more challenging. And I want a job closer to home, too. Interviewer:all right, and what career development are you looking for in our company?Unit 3. products and salesPart A. intensive listeningPhonetics: A B D C CDictation:1.we will allow you another 2% discount for its new product.2.the pants are available in four different colors and three sizes.3.our machine is of better quality though the price is a little higher.4.there is a close relationship between building a reputation and establishinggoodwill.pared with competing products, ours is smaller and lighter.6.we have a wide selection of shirts that will appeal to all ages.7.our company relies on quick sales and low profits.8.the sales reached a peak of 850 million in 2006, before falling to under 600million in 2008.Part B. Extensive listeningDialogues: A B D A C1．W: Do you think we should put an ad in the newspaper for the new product?M: by all means.Q: what does the man think of n ad in the newspaper?2．M: is it the latest model you have?W: Yes, this model is specially designed for personal cyclists. It’s got Italian frame and Japanese components.Q: what product are they talking about?3．W: In what newspapers, magazines or websites does your company advertise?M: we send brochures and samples to our potential customers. That’s more direct.Q: how does the man’s company advertise?4．M: any news from the annual conference?W: yes. The sales of this year are reported to be 120 million, increased by 20% compared with last year.Q: what were the sales last year?5. W: I’d like to get some information about your vacuum cleaner.M: OK. Unlike any other vacuum cleaner, ours is unique. It has some space age design features. Most importantly, there’s no bag inside.Q: what do we learn about the vacuum cleaner?Conversation:Section A: C B D A CPart C. Listening & Speaking IntegrationSection A1.warranty2.selling price\3.yearly on-site maintenance service after one-year warranty period4.money-back guarantee5.free deliveryUnit 4. MarketingPart A. intensive listeningPhonetics: B D A B BDictation:1.From what I’ve heard, you’re already well up in shipping work.2.I’m sorry to say that your price has soared.3.the next thing I’d like to bring up for discussion is insurance.4.it would be very difficult for us to push any sakes if we buy it at this price.5.we wish our opinions on marketing will be passed on to our manager.6.we sell our goods on loaded weight and not on landed weight.7.it’s too expensive, do you have any discount?8.we can effect shipment in December or early next year at the latest.Part B. Extensive listeningDialogues: A C D D B1.M: How many do you intend to order?W: I want to order 900 dozen.M: the most we can offer you at present is 600 dozen.Q: how many can the woman order?2.M: TV is much more effective to advertise our new product, but it will cost a lotof money.W: it is worth doing so as long as the result is satisfactory.Q: what does the woman mean?3.W: could we use booklets, letters, and catalogues for direct mail advertising?M: Yes. But you should build up a mailing list of possible customers for direct mail advertising.Q: what should the woman do first?4.W: you are going to Chicago tomorrow, aren’t you?M: Yes. I thought I’d fly, but then I decided that taking a Greyhound bus would be cheaper than driving or flying.Q: how will the man get to Chicago?5. M: I intend to get in the American market, but we know little about the localconditions and preferences.W: market research can help.Q: what does the woman mean?Conversation:Section A: F T F T FSection B:1.advertising\promotional2.on television\in a national newspaper3.posters\point-of-sales displays4.experienced salespeople5.high\T-shirts\umbrellaPart C. Listening & Speaking Integration Section A:1.have very little knowledge\blaze a trial2.defend and compete against3.various kinds and in scorching competition4.keep good relations and co-operationsUnit 5. Business FairsPart A. intensive listeningPhonetics: B D D C ADictation:1.I’m calling to inform you that we have decided to make the purchase.2.do you have any plans to sell in Europe?3.our company is ranked second in the business.4.we doubled our output in this department as a result.5.we could make a delivery of this parcel as soon as possible.6.we find our price 25% higher compared with other companies’.7.how much does she have to pay if she stays for 3 days?8.the new company can give him 2000 dollars a month as a start.Part B. Extensive listeningDialogues: C B D C D1. W: Do you think we should park the car downtown?M: it’s hard to find a place.Q: what does the man mean?2. M: if I place an order on this product, when can you deliver them?W: f or these products, we can arrange shipment at once. It would take longer, say, three months, if you want to order special designs.Q: when can products of special design delivered?3. W: are you glad that you came to work in Washington?M: Yes. Indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: where does the man live now?4. M: registration always takes so long.W: what bothers me is all the people who cut in line.Q: what bothers the woman?5. M: did you buy your car from that dealer in the city?W: he went out of business last week.Q: what does the woman mean about the car dealer?Conversation:Section A: B D C B CSection B:1.calling from\get some information2.vacant suites\conference hall3.the experts\get the VIP treatment4.the reservation form\by fax5. 1000 RMB Yuan or 120 US DollarsPart C. Listening & Speaking IntegrationSection A:1.china international agricultural machinery exhibition2.concerning agriculture\increase the farmers’ income\supporting policies and laws\0086-10-68596444Test IPart A. intensive listeningPhonetics: A C B C B D D A B CDictation:1.can you give me an account of your product?2.I want to take part in the exhibition in Miami.3.I know the factory is operating at full capacity.4.I suggest we ride the subway back to our hotel and rest for a while.5.my watch reads 11:30, so we have about 45 minutes to get there.6.have you filled in the Customs Declaration Form?7.we have to arrive at the airport one hour earlier.8.the company was established in 1990 and we have about 1500 employees now.9.our net profits were over 100 million US dollars last year.10.I think some of the items may find a ready market in our country.Part B. Extensive listening-----Dialogues: D B A A B1. W: Jack, have you finished your research paper for economics?M: not yet. I always seem to put things off until the last minute.Q: what are they talking about?2. M: this black bag is $ 2.00 and that blue one is a dollar more.W: the red one is twice as much as the blue one.Q: how much is the red bag?3. W: watching the news on TV is a good way to learn English.M: it’s especially helpful when you check out the same information in the newspaper.Q: what are they talking about?4. M: I like to travel by air. I like getting different places fast. Do you like travelingby air?W: flying makes me nervous. I like feeling the ground under my feet. Traveling by rail and road are my favorite ways of traveling.Q: what does the woman feel about traveling by air?5. W: I’d like to cash this check.M: please sign the back. Do you have any account here?Q: what does the man ask the woman to do to cash money?Passage: D A B C BConversation: Leather products\leather garments\Europe\ FOB ShanghaiPart C. Listening & Speaking IntegrationSection A:Newspapers, magazines, online, E-mail, blog, Facebook, twitter and cinema advertising.Making counter displays for dealers to exhibit in their shops.。
初级商务英语听力unit-1-meeting-peoplePPT课件
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4
2 Greeting
It is common for people to greet and introduce each other in business world. Therefore, it is the first step to communicate with people by learning to greet and make introductions. Greeting is a way of being friendly and polite to someone. People may use different ways of greeting in different situations.
B Listen to the six questions again and write down each of them.
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3Introducing People
Greeting can also be seen as a way of starting a conversation. After greetings, it is very common for people to make introductions to those they meet for the first time.
Make a group of three and role play the three famous people mentioned in 3.2 in this unit. Read all of their personal information cards carefully. Suppose three of you meet at an international business conference. Please greet each other, introduce yourselves and then have a small talk. After the first round, exchange roles. The following language focus may be helpful.
商务英语听说Unit 1 Job interview
And where is your company based?
The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the interviewer raises the subject of salary to discuss it.
During: General Questions
● What is your name, please? May I know your name? Please give me your name.
● Where are you living now? What is your present address?
Inappropriate wife, Mr. Carter? She is so Avoid asking your interviewer personal
beautiful.
questions or making personal
comments.
Teaching Objectives
After completing this lesson, students should know how to deal with an interview, including:
---how to prepare an interview; ---the interview procedure; ---how to answer questions about personal details,
商务英语听说 01 Getting Started
Introductions and Greetings
In social situations, a man is traditionally introduced to a woman (notice that the woman’s name is mentioned first); a younger person to an older person; a less important person to a more important person. However, in the business world the order is based on a person’s rank (等级) or position in a company rather than on age or gender (性别). A lower-ranking person is introduced to a higher-ranking person. That is, you say the name of the higher-ranking person first. But there is an exception to this rule: the highest-ranking person in a company does not out-rank (地位高于) a client (客户). In this case, the client’s name should be mentioned first. (e.g., Mr. Green, this is Ms. Smith, our Chief Financial Officer [财务主管]. Ms. Smith, this is Mr. Green, our client
商务英语视听说Unit one文本
Scripts Unit 1Part II Listening and SpeakingTask 1 FAQs in job interviewComments on the three questions:Point for Q 1: Tell me something about yourself.Sample answers:Q1.I am graduating in June from ABC University and my major is hotel management. I am an outgoing, energetic person. I enjoy teamwork very much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful hotelier（旅馆经理）. During my internship at the Grand Hyatt(君悦酒店), I worked as a receptionist. My duties included offering friendly and efficient check-in and check-out service to guests, answering phone calls, taking and passing on massages to guests. I find that if I can make the guests happy, I will be very happy, too.Q2.I received honors in several school-wide English and computer contests. I enjoy working with people from different backgrounds. I am good at communicating, organizing and coordinating. If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing(文件归档). I am now trying to improve by learning from others.Q3.Interest and career development are two of my criteria in the choosing a job. Interest is the best motivation. I love the hotel business, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri-La provides equal career advancement for all staff. The job rotation(轮换)plan and individually tailored(定做的)training program are really exciting and helpful for young people like me.Task 2 Inappropriate questions in job interviewScript:M: Come in, please.W: Good morning, sir. I’m Karen Yang.M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.W: Of course not. Please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don’t you think it’s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary period(试用期) and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance(人寿保险) and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在…)?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.…Key:Is that your wife, Mr. Carter? She is so beautiful.Avoid asking interviewer personal questions or making personal comments.Could you tell me how much the new job pays?The interviewer might infer from these questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take for me to be promoted here?But in which cities do you have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you haven't done your homework.Part IV Viewing and SpeakingVideo 1 Applying for the position of financial consultantScript:Chen: Good morning, Ms Mandel.Ms. Mandel: Good morning, sit down, please.Chen: Thank you!Ms. Mandel: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department.Chen: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.Ms. Mandel: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.Chen: Thank you for your interest in me.Ms. Mandel: To start with, would you like to tell me a bit about yourself?Chen: Sure. I’m a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.Ms. Mandel: So why did you choose our company?Chen: As far as I know, your company is one of several leading international consultant corporations(咨询公司) which came to China after China entered WTO.I think working here would give me the best chance to use what I’ve learned at university.Ms. Mandel: As a major in international finance, what do you think you can do in consultancy?Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data.Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field?Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access评估people’s strengths and abilities.Ms. Mandel: Can you cope with hard work under pressure and in a tough environment?Chen: No problem, I don’t care about pressure or the environment as long as I enjoy the work.Ms. Mandel: Good. Now, do you have any questions to ask?Chen: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.Chen: Oh, great. If I’m accepted, I will do my best for the company.Ms. Mandel: I wish you luck! We’ll notify you of our final decision by Friday. Chen: Thank you! Ms. Mandel. Good-bye.Ms. Mandel: Goodbye.Key:Reasons for joining the companyIt is one of the leading international consultant corporations which came to China after China entered WTO.Working in this company would give him the best chance to use what he has learned at university.Relevant work experienceHe was involved in a factory restoration in Nanjing.QuestionsAre there any opportunities for Chinese employees to be transferred to the headoffice in New York or other branch offices around the world?Result of the interviewChen Bo will be notified of the final decision by Friday.Video 2 Applying for the position of Sales ManagerScript:Wang: May I come in?Mr. White: Yes, please do.Wang: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.Mr. White: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.Wang: Thank you.Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?Wang: I got to know the name of P&G from such famous brands as Rejoice 2&1, Head & Shoulders and Pantene. Also in the summer of 1997 and 1998, I worked as a sales girl for P&G in Guangzhou.Mr. White: Really? That’s good. Then yo u must know something about our company? Wang: Yes, a little. P&G is a famous company. Your cosmetics and skincare products are very popular with women all over the world.Mr. White: T hat’s right. Miss Wang, can you tell me which university you attended? Wang: Sun Yat-sen.Mr. White: And what degree have you got?Wang: I have a bachelor’s degree in business administration.Mr. White: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there?Wang: I’ve worked there for five years, ever since I graduated from college. Two years ago, I was appointed Brand Manager—responsible for the Panda line of biscuits.Mr. White: Why do you want to change your job?Wang: I want to change my work environment, seek new challenges and broaden my exper ience. That’s why I want to move into sales.Mr. White: What do you think is the most important qualification for a salesperson? Wang: I think it’s self-confidence and quality products.Mr. White: I agree with you. What salary would you expect to get here?Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?Mr. White: You would be in charge of all the sales activities, for all P&G hairproducts in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions? Wang: Yes, only one. When can I get your decision?Mr. White: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candidate with the right kind of experience and personality. You’re high on my list.Wang: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.Mr. White: Goodbye.Key:o 1. F T F F To 2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5) Business Administration6) oral English。
商务英语听说教材参考答案
商务英语听说教材参考答案Unit OnePart I Lead-in1 An inquiry is a request for information2 The importer usually inquires the exporter for information or an offer for the goods hewishes to buy2.A quotation is merely a notice of the price of certain goods at which the seller is willing to sell31 B2 C3 APart II Listening & Speaking 1I ListeningListen to the passage and fill in the blanks.customers; a newly established firm; business relations; all the necessary information; a new customer; channelsa. banksb. Chamber of Commercee. business houseg. trade directoryi. market investigationj. trade fairs and exhibitionsListen to the passage and fill in the missing information.the Commercial Councilor’s office; a leading exporter; a good market in our country; price; terms of payment3Listen to the dialogue and answer the following questions.1 Who is calling the manager of the exporting department?John Smith from the Carter Trading Company2 Why does he call the manager of the exporting department?He thinks that there might be some opportunities between the two companies.3 What does he ask the manager of the exporting department to do?He asks the manager of the exporting department to send him brochures and illustrated catalogues.4Listen to the passage and complete the notes 1 telephone, fax, or e-mail; the type of goods you are enquiring about; give a lot of information about yourself; any particular items you are interested in 2 specific and state exactly what you want; samples or patterns; invited to visit a showroom3 a prompt reply would be appreciated; a regular customer; quote competitive terms and offer concessionsPart III Listening & Speaking 2I ListeningListen to two passages and complete the notes.an action undertaken by buyers; to acquire product details; the prices of goods; the terms of payment; under what conditions the deal can be made; prompt, definite and helpful2 you should decide exactly what you want before you write; would be at a total loss to respond; without knowing your company’s needs; should narrow down the type your company would consider; 3,000 copies a month; 25 copies at any one time; what you are looking for; you motivate her responseListen to a letter off inquiry and fill in the missing information.your inquiry of May 20; quoted; a range of designs and colors; in your market; catalogue; might be of interest to youII Interpreting1A: We're thinking of placing an order for Chinese tea with you.B: Which would you prefer, black or green tea A: Both are very popular in my country. Could I have a look at your samplesB: Sure. This is Oolong Tea from Fujian and Longjing Tea from the West Lake, …A: They are really very good in color and flavor. No wonder your tea has been wellreceived by so many people. Could you give me some indication of your priceB: Here is our price list. All the prices on the list are subject to our final confirmation.2 A: Good morning, sirB: Good morning. I’ve seen your catalogueand I'm interested in your Flying PigeonBicycle. I think this type of bicycle will have a ready market in Canada. This is a list of my requirements. Could you quote us your lowest price CIF VancouverA: We generally quote on a FOB. basis. Just a moment. I’ll work it out for you.3 A: Hello! B: Hello! I've seen your catalogue and I’m interested in some of your productsA: You chose well. These products are selling well in your neighborhood. I believe they will have a ready market at your endB: Could I have a look at your samplesA: Sure. Here you areB: I'm very pleased with your products. I’m considering placing an order as long as your terms and conditions are acceptableA: Here is our price list. These products are in great demand at present. So place your order early if at all possiblePart IV Supplementary ReadingA sales enquiry can be generated in a number of ways. It can be a phone call, a letter, call for tender, fax or e-mail, or it may be as a result of contact by a representative, through your advertising, or direct marketing.Sales enquiries can be divided into active enquiries and passive enquiries.To take the active role.1 Decide whether we can do what is required, and also whether we should do it.2 Produce an estimate or price accurately and quickly.3 Have a process for keeping the customer informed at various stages of the process.4 Have a well-defined system of authorisation, that does not impede progress, but does ensure decisions are made by the right people.5Generally the steps are estimating, pricing, and proposal.Unit TwoPart I Lead-inMatch the following currencies with their abbreviationsAustralian DollarAUDCanadian Dollar CADHong Kong Dollar HKD New Zealand Dollar NZD U.S. Dollar USD Swiss Franc SFr Euro Dollar EURGreat Britain PoundGBP Japanese YenJPY Singapore DollarSGDRenminbiRMBMatch the Incoterms with their Chinese equivalentsCFR Cost and Freight 成本加运费CIF Cost, Insurance and Freight成本,保险费加运费CIP Carriage and Insurance Paid To 运费和保险费付至 CPT Carriage Paid To运费付至DAF Delivered at Frontier 边境交货 DDP Delivered Duty Paid 完税后交货 DDU Delivered Duty Unpaid 未完税交货 DES Delivered Ex-Ship目的港船上交货 DEQ Delivered Ex-Quay目的港码头交货 EXW Ex-Works 工厂交货 FAS Free Alongside Ship船边交货 FCA Free Carrier 货交承运人 FOB Free on Board 船上交货OpenOpenPart II Listening & Practice 1I ListeningListen and write down the following quotations.1 AUD 100 per dozenEXW Guangzhou2 CAD 200 per kilogram FCA Guangzhou3 EUR 137 per setFOB Shanghai4 JPY 597 per unit FAS Shanghai5 HKD 167 per piece CFR Hong Kong6 SGD 463 per metric ton CIF Singapore7 USD 800 per set CPT Geneva8 CHF 2,629 per kilogram CIP Geneva9 USD 325 per set Delivered at Sino-Mongolian frontier10 EUR 317 per piece DES Marseilles11 GBP 500 per unit DEQ London12 EUR 386 per metric ton Delivered at 5 Maple Road, Bonn, Duty Paid13 EUR 1,000 per metric ton Delivered at Maple Road, Bonn, Duty UnpaidListen to the passage and fill in the missing words or expressions.1 offer; goods; a firm offer; non-firm offer; quality or specifications; details of prices; terms of payment; packing; buyer; counter offer; offer →counter offer →counter-counter-offer2 exporting; revenue; Appropriate pricing; establish all relevant market data; a particular market area; adjust prices; supply and demand; rising or falling; profit margin; The quality and quantity of the products; fluctuations3Listen to the passage and complete the notesquotes a price; taxes; gross prices; net prices; legally binding; when prices tend to fluctuate;are subject to change; hold the goods for a certain time; to protect their reputation; discounts;a trade discount; a quantity discount; a cash discount; a loyalty discountPart III Listening & Speaking 2I ListeningListen and fill in the missing information.100 cases; 5 kilograms per case; at USD25; CFR European main ports; September, 2002; five days.50,000 tons; USD 225;C200 kilograms; USD 120; FOB Shanghai.Dsubject to our final confirmation; 8111 Pure Silk Fabrics; 382913-AB; 50,000 yards; in wooden cases; USD3.7 per yard CIF London; To be made inthree equal monthly installments; March 23, 2002; to be opened 30 days before the time of shipment;E. letter; reply; June 1; offer; 80 metric tons; 2002 Crop; USD765 per metric ton;June; transshipment; terms and conditions; insurance; 130% 2Listen to three paragraphs and fill in the blanks 1 counter-offer; offer; sellers; consider 2 buyers; bid; price; commodity; made 3 an intermediary; the money; 2% of commission; price reduction; “special discount”;promoting and expanding sales; excluded from the export price.II Interpreting1 A: Here is our offer for 1,000 cases of jasmine teaB: Well, your price is too high to accept. It’ll be very difficult for us to make any salesA: You must be aware that the price of jasmine tea has been increasingB: But Vietnamese suppliers give a lower priceA: Every one in the trade knows that our jasmine tea is far more superiorB: I don’t deny the quality of your jasmine tea. But competition is keen. Many suppliers are in fact cutting their prices trying to get a larger market shareA: So far, our product can handle the competition well. We’ve had many orders and more are coming. It just shows that our product is competitive and our price is attractive2A: Here is our price list. All the prices in the list are subject to our final confirmationB: By the way, do you allow any commissionA:Well, our prices are quoted on an FOB net basis. As a rule, we don’t allow any com missionB: But you know, we’re a commissioned agent. We do business on a commission basis. Commission transactions will surely help to push the sale of your productsA: Yet your order is really not large enoughB: What quantity would you consider to be a large shipmentA: USD 500,000 or overB: Wow, really substantial. Well, Mr. Chen, this is our first transaction. Can you be more flexible and offer us more favorable terms? It might be possible for us to establish a long-term relationshipA: O.K. We would grant you a 3% commission if you place an order of USD 400,000B: We appreciate your concession very much. However, we can usually get a 5% commission from our European suppliersA: Mr. Green, our price itself is already favorable. It is for our future business that we make this exception. This is the best we can doB: All right, we’ll have to accept it.3 A: Mr. Wright, here is our offer for 5,000 metric tons of gradeA red beans, USD175 per metric ton, CIFC5% RotterdamB: Your price is on the high side, Mr. Chang. It’s impossible for us to conclude any transactions at this priceA: I don’t know why you think so. Frankly speaking, we wouldn’t quote you such a low price if you were not our regular customer. I bet you can’t get such a favorable price from ot her suppliersB: We got an offer from a Thailand supplier yesterday. Their price is 3% lowerA: You must take the quality of our red beans intoconsideration. Every one in this trade is well aware that the Chinese Grade A red bean is of superior quality. So the price of grade A commodities of course must be higher than those of inferior quality. Besides, there is a strong demand for Grade A red beans. A lot of orders are pouring in from all over the world. Most of the importers think that our offer is reasonable. I believe you'll make profits buying at this price.4 A: Your price is 5% higher than that of the last transactionB: You know production cost has increased a great deal recently. We also need to consider upward trends when we fix the priceA: But it will be very difficult for us to persuade our clients to buy at such a price. You'll have to reduce your price by 5%B: Your counter-offer is far beyond my reach. We can’t stand such a big cut A: We make this counter-offer based on the offers from other suppliers. We made inquiries to some suppliers at the same time and found that your price is higher than the other suppliers B: Could we just put this problem aside? Could you give me an idea of the size of your order first A: It will largely depend on the price you offer. If you could make a 5% reduction, we would place an order of 100,000 pieces B: All right. Shall we move together? We reduce the price by 3% on the condition that you increase your order to 200,000 pieces. This is our rock- bottom p riceA: O.K. Let’s call it a deal.Part IV Supplementary ReadingPricing should be postponed until all of the other aspects of thetransaction have beendiscussed.By presenting a more comprehensive negotiating package in a well planned and organized manner.The exporter should react positively by initiating discussions on non-price questions, instead of immediately offering price concessions or taking a defensive attitude.The importer may press the exporter to make a concession on quantity discounts, discounts for repeat orders and improved packaging and labeling for the same price.The importer may object to the initial price quoted.Unit ThreePart II Listening & SpeakingI ListeningListen to the dialogue and answer the following questions.1 Pillowcases, Article No. 201.2 2,000 pieces.3 No. Because pillowcases Article No. 201 are the best selling goods. They are sold out fast every year.4 She has to pay a higher price in order to get 2,000 pieces.Listen to a passage and fill in the missing information.quotation of Nov. 15; with samples; quality; prices; place a trialorder; Ladies’ nylon pants; 20,000 pcs; USD0.20/pc; USD4000.00; Bags; 500 pcs; USD1.00/pc; USD 500.00; a good market; place further and larger orders.3.Listen to a passage and decide whether the following statements are true or false1 F 2 T 3 F4 F5 T 6 T7 F 8 TPart III Listening & Speaking 2I Listening1. Listen to three dialogues and decide whether the following statements are true T or false F.1)F 2)F3) F4)T5)F6)F7)T8) F 9) F 10)T2. Listen to a passage and answer the following questions1) To check that the products are available and to confirm the order with the customer2 No3 The stock control system4 You send an invoice to the customer.3Listen to a passage and fill in the blanks1 interest; to make enquires; place an order; publicizing and promoting; client; delivery;replacements; after-sales service2 letters, faxes or e-mails; a formal order; a firm order; terms and conditions; the articlenumber; the port of destination; the payment terms; execute the orderII Interpreting1 A: We’ve received your inquiry, Mr. Smith. But we are sorry totell you that the goods you inquired for are out of stock. You’ll have to wait for two months B: Two months! It will be too long. Our customers are in urgent need of the goods A: There’s nothing we can do. Our products have been well received for their high quality and reasonable prices. So demands have often been exceeding supplies. Though we have tried to speed up produ ction, we still can’t meet the increasing demands. So I’d like to recommend to you the HRF-279B: Our clients are familiar with GSB-112, but not HRF-279. How do I know that it will sell well in our marketA: Don’t worry. The HRF-279 has been selling well in Europe and in Southeast Asian countries. I’m sure it will have a ready market at your end B: I hope so.2 On the phone A: We have received your sample and are very satisfied with it. We’ll be placing a trialorder for 5,000 sets. The order form will re ach you tomorrow B: We’re glad to accept your order. May I remind you that the sample should be added as part of the first shipmentA: No problem. Whenever we place an order, we always ask for a sale by sample agreement, so we can be sure of the quality of the product B: Don’t worry. Our products are always as good as the samples we send A: Thank you. If they sell well in our market, I can promise you that substantial orderswill follow.3 A: HiB: Hi. Nice to see you. How's businessA: Not bad. How’s everythingB: It is the off-season in my market, since springfestival has just passed. I found that your sales of bicycles have been falling off lately, haven't they A: That’s because we have switched to car accessoriesB: Then, are you still handling bicyclesA: I am, but not on a large scale. Are you thinking of placing an order for some bicyclesB: I’m considering placing an order for 50,000 sets if your price is workable.Part IV Supplementary Reading“China’s entry into the WTO is a historic event for China’s opening and reform”, “a strategic decision by the Chinese government faced with the situation of economic globalization, and conforms with the target of China’s opening & reform and the construction of a socialistic market economic system”. As a landmark historical development, China’s entry into the WTO symbolizes a new phase of China’s opening and reform, and will have a significant and far-reaching impact on the economic and social development of China in the new century.According to WTO rules, all WTO members have the right to enjoy equal and just treatment, and have the obligation to observe the organization’s various regulations.The Chinese government has promised 1 to reduce the import tariff of 5000 kinds of goods as of January 1st, 2002, bringing the overall tariff level down to 12% from 15.3%, with a reduction rate of up to 73%, 2 to eliminate the quota licensing management of foodstuffs, wool, cotton,acrylic fibers, polyester pellets, fertilizer, and some tires as of the 1st of January 2002. By January 1st of 2005, non-tariff measures for over 400 kinds of goods will also be eliminated.The Chinese government should perform the obligations of Notification and Inquiry.China should “make scientific analysis and comprehensive understanding of the advantages and disadvantages, opportunities and challenges of entry into the WTOWhen faced with advantages, take opportunities and make positive use of them; with disadvantages, work hard and strive to avoid risk”.Unit FourPart I Lead-inMatch Column A with Column BRevocable L/C 可撤销信用证Irrevocable L/C不可撤销信用证Sight L/C 即期信用证Usance/time L/C 远期信用证Documentary L/C 跟单信用证Clean L/C 光票/无跟单信用证Standby L/C备用/保证信用证Revolving L/C 循环信用证Red clause L/C红条款信用证Reciprocal L/C对开/互开信用证OpenBelow is a sample of irrevocable letter of credit which illustrates the various parts of a typical letter of credit1. 1. 2. 32. No 3. within21 days from B/L date4. Questions for reflection1 T/T2 open account3 L/C4 D/P 5 L/C 6 escrowPart II Listening & Speaking 1I Listening1. Listen to a passage and fill in the blanks.the letter of credit; reliable; safe; buyers; sellers; buyers; the opening bank; finance; collection; Documents against Payment; Documents against Acceptance; expenses; procedures; a risk; actual payment; collecting; non-payment; shipping documents; D/P at sight; D/P after sight; immediate payment; D/P; make。
商务英语听力 Unit1
_____ F
_____ T _____ F _____ F _____ T
1. Dolly is American and Betty is French.
2. Dolly speaks English better than Betty speaks French. 3. Betty is perhaps older than Dolly. 4. Boston is Dolly’s hometown. 5. Both of them made a self-introduction by their first name.
c. tour
c. hare c. laugh
d. tower
________ d. whole d. lawyer
________ b. loud
Part Ⅱ
WORDS AND EXPRESSIONS
occasion n. rank assume extend cheek n. v. n. n. colleague n.
5. / ɔi /
boy joy
6. / iə /
here beer
7. / ɛə / hair bear
8. / uə / tour poor
Part Ⅰ
Section B: Exercise 2
Directions: Listen and underline the word you hear on the tape. 1. a. ship 1 2. a. nail 2 3. _______ a. goal 3 4. a. town 4 5. a. pie 5 6. a. bye 6 7. _______ a. fair 7 8. a. tale 8 9 9. a. hi 10 10.a. low b. sheep b. now b. guy b. tone b. power ________ b. boy b. fail _______ b. toy b. hour c. cheap c. knife ________ c. gown c. time c. poor c. beer ________ c. fire d. shape _________ d. know d. gail d. tour _______ d. pay d. bowl d. foul
商务英语听说(第一册) 全套课件共235页
Notes
1. business partners 业务伙伴 2. international exit 国际航班出口 3. take sb. all the trouble of doing… 麻烦……
做…… 4. look forward to + n. or gerund 盼望；期待 We are looking forward to your reply. 我们期待着
Programme 1 Meeting Foreign Business Partners
Process Objectives: ● Learn how to identify and greet business
partners; ● Know the procedures of going through
Key to task 3 1. F 2. T 3. F 4. F 5. F 6. T 7. F 8. F
Conversation 3 At the Hotel
Words and phrases receptionist n. 接待员 reserve v. 预定 reservation n.预定 suite n. 套间 attendant n. 服务员 bellboy n. 门童 thoughtful adj. 体贴的；周到的 arrangement n. 安排 arrange v. 安排 distinguished adj. 高贵的；著名的 spacious adj. 宽敞的；宽阔的 well-equipped adj. 设备齐全的 considerate adj. 体贴的；周到的 suit v. 对……很方便；合……之意
商务英语听说Unit1MakingEnquiries
Unit 1 Making EnquiriesLearning Objectives●To ask for information about the goods●To ask for the latest product catalogue●To invite quotations or offers for the goodsI.An enquiry is a request for information. When a businessman intends to import goods, he will make an enquiry to an exporter asking for information or an offer for the goods he wishes to buy. The following is an enquiry for bicycles.Dear Sirs,Y our corporation has been recommended to us by Smith &Son Company of New Y ork, from whom we learn that you are exporters of bicycles of various sizes and colors. Since there is an increasing demand for bicycles in our country, we shall be obliged if you will provide us your best quotations and time of delivery together with an illustrated catalogue. We look forward to your early reply.Y ours sincerely,1.Below is a quotation for binoculars for your reference.1.Terms of Payment: Irrevocable L/C payable by sight draft.2.Time of shipment: Within 30 days upon receipt of the buyer’s L/C.3. V alidity: This quotation is valid until October 31, 2002.ⅡVocabularybase price 基价dealer 经销商business house 商行EX WORKS(EXW) 工厂交货价call for tender 招标FOB(free on board) 离岸价catalogue 商品目录garment 女式上衣Chamber of Commerce 商会enquiry 询盘CIF (cost, insurance and freight) 到岸价collation 核对irrevocable 不可撤销的Commercial Attache 商务参赞irrevocable L/C 不可撤销的信用证kraft-paper box 牛皮纸箱offer 报盘price list 价目单sight draft 即期汇票telegraphic transfer(TT) 电汇trade directory 贸易指南textile 纺织transaction 交易the covering L/C 相关的信用证transfer 转账，电汇transnational company 跨国公司ⅢListening Practice1 Listen to two passages and fill in the blanks.1) The development and expansion of a business depends on ________________, for no customers means no business. Therefore it is very important either for _______________ or an old one that wishes to expand into new markets or enter into new fields of business activities to establish__________________with prospective dealers in the import and export business. But by what means can a businessman get ___________________________ about a new market and ___________________? Such information is usually obtainable through the following ___________________:a. __________________b.________________________________mercial Counsellor’s Office,mercial Attache,e. ________________________________f.consultants,g.__________________________________h. ads in the media,i._________________________________j._________________________________k.enquiries from foreign merchants.2) The way to assess the market potential is _____________________________________________where companies can exhibit_________________________and see what response they can get from prospective customers. The Trade Fair is __________________________________, and a company exhibits a sample of its product at its stand. This is also a form of publicity and the company representative will probably hand out their ______________or advertising brochures to promote the product further. Often journalists write about the Trade Fair and sometimes companies hold____________ if they want to promote___________________. Each different type of car, bike, etc. is a model. All the _________________ made by a company make up its range. The full range of goods is normally displayed in the company’s catalogue.2. Listen to an enquiry and fill in the blanks.We learned from ________________________of the Embassy of the People’s Republic of China in Britain that you are _______________ of silk garments. We are a large dealer in textiles and believe that there will be ______________________ for moderately priced textiles. Therefore,you are kindly requested to send us a copy of your illustrated catalogues with details of your _________________ and ______________________, and samples of the different qualities of the materials used.Ⅳ. Sample DialoguesDialogue 1A: Hello, Miss Chen. I’m James Wilson, sales manager of ABC manager of ABC Trading Company in New Y ork. I read your advertisement in Globalsources.B: Hello, nice to get to know you. Is there anything particular you’re interested in?A: Well, I’m interested in your multi-language translator Model 862.B: Y ou have the expertise in picking out the right product. Model 862 is our newest product. It can cross-translate English, French, Spanish, Italian, German, Dutch and Portuguese.A: Oh, it sounds like a useful instrument for international businessmen. B: Indeed, it is. It contains 100 000 words and 195 useful phrases in each language. Phrases are grouped into different categories.A: Does the translator have any other functions besides translating?B: Y es. It has functions like memo, alarm, time and date in 128 major cities, 12-digit calculator, currency conversion, weights and measures conversion, and so on.A: Well, I’m very impressed. But this model 862 is new to our consumers.I don’t know whether it will sell well in our country or not.B: This product is selling well in Southeast Asia and in some European countries. I’m sure you’ll have a ready market at your end.A: Y ou’ve simply talked me into it. May I have some idea of your price? B: Sure. USD 9 per unit, FOB Hong Kong.A: Is there any minimum limit on an export order?B: Usually 1 000 units.A: Any quantity discounts?B: 3% for 10 000 units and 5% for 50 000 units.A: How long will it take you to deliver the goods?B: Delivery will be within 60 days of receipt of an L/C or TT.A: How do you usually pack your goods?B: We usually pack our goods according to the specifications of our customers.A: V ery good. Could you please airmail samples for our close study?B: No problem at all.Dialogue 2(A, the president of the ABC Trading Company in New Y ork, is talking with B, the sales manager of Haier Group at the Guangzhou Trade Fair.) A: I’ve seen your exhibits and catalogues and I’m interested in yourminirefrigerators.B: Y ou have good judgement. Haier has developed mini refrigerators especially those lockable refrigerators for university students and auto-defrosting refrigerators for hotels in various designs and colors to meet the demand in the USA. Y ou’ll find that our mini refrigerators will sell well in your country.A: Here is a list of my requirements. I’d like to have your lowest quotation.B: Here is our latest price list for your reference.A: Well, all your prices are on a CIF basis. We’d rather have offers on FOB prices.B: That can easily be done. I’ll work it out for you… Here you are. May I remind you that we always allow a quantity discount if your order is large enough?A: Sounds good. If your price is reasonable, we will be prepared to place a large order, say 10 000 sets of lockable refrigerators and 20 000 sets of auto-defrosting refrigerators.B: Y ou can see that our prices are the most attractive in the world market. A: By the way, do you allow any commission?B: I’m sorry, sir. The prices are quoted on an FOB net basis. As a rule, we don’t allow any commission.A: But you know we are a commissioned agent. We do business on acommission basis. Commission transactions will surely help to push the sales of your products.B: Well, since you are thinking of placing such a large order, we’ll allow you a commission of 2% as an encouragement for future business. We can’t do more than that.A: Good. For how long does your quotation price remain open?B: It’s open for three days.A: When can we expect shipment for an order of this size?B: We usually deliver our order within 3 months after receipt of the covering L/C. It takes longer, of course, for a special big order, but in no case would it take longer than 6 months.A: Do you take special orders? That is, do you make mini refrigerators according to customer s’ specifications?B: Yes, we do, if the order is a sizable one.Ⅴ. Language FocusAsking for information about the goods1. A: I would like to make an enquiry regarding your silk garments.B: Here is our catalogue and price list.2. A: What particular items are you interested in, sir?B: I’m very much interested in your wool carpets.3. A: Which of our product lines are you particularly interested in?B: I am interested in these ones that I have outlined here.4. A:Have you got a product of this specification?B: Sorry, so far we haven’t.5. A: Do you take special orders?B: Y es, we do. We can make machine tools according to the specifications of our customers.6. A: All your prices are on an FOB basis. Could you quote us CIF Shanghai?B: Sure. I’ll work it out soon.7. A: Here is our latest FOB price list. All the prices in the list are subject to our confirmation.B: For how long does your price remain open?8. A: Could you give me an indication of the price?B: Sure, here you are.9. A: I’m buying for some chain stores in America. They are interested in Chinese woollen fabrics. I’d like to make an enquiry.B: Thank you for your enquiry. Please tell us the quantity you require so that we can work out the offer.Practice 1Make up a dialogue according to the following situation.Y ou are a Canadian agent of household electrical appliances. Now youare at the Guangzhou Trade Fair making an enquiry about the following commodities.●Refrigerator●Washing machine●Dishwasher●Microwave ovenAsking for the latest product catalogue1. A: I’m very pleased to inform you that there is a strong demand for your cookware in this market and we want to make an enquiry.B: Here is our latest catalogue for your reference.2. A: What particular items are you interested in?B: We are very interested in your CDMA mobile phone. May we havea look at your latest catalogue?3. A: Is there anything that I can help you with?B: Well, I’m interested in your green tea and, if your price is good, maybe I’ll purchase some jasmine tea as well.4. Please make your quotation on the EX WORKS(EXW) basis.5. Do you mind if I take a copy of this catalogue?6. Here is our latest product catalogue, but the price is subject to change without notice.7. What do you think might have a chance in your market?8. I would like to give me a quotation.9 Please quote us your lowest price for the embroideries.Practice 2Make up a dialogue according to the following situation.A businessman from Scotland makes an enquiry about your green beans, for which you have the following quotation:Commodity & specifications: Green beans, 2001 crop, grade APrice: USD 620 per metric ton CIFC2% Aarhus。
实用商务英语听说第一册unit 1 Time
Keys to Task 2
English Expressions 17. seveno’clock 18. fourteen 19. eleventhirty 20. halfpast ten 21. aquartertonine 22. twelvefifteen 23. twenty-fivepast two 24. aquartertofive
❖ Please list the expression of the time, and then tell the difference between them, such as “past”, “after”, “to” and “before”.
Reference:
For example: It's a quarter after two. It's half past two. It's a quarter to three.
Task 2
❖Directions: Getting familiar with numbers is very important before learning time expressions. Now, listen to the words and write down the number and words in the boxes. And then draw lines to match the Arabic numbers from 17-24. The first one has been done for you.
Task 1
❖Directions: You will hear six short conversations between 2 speakers. At the end of each conversation, you are expected to number the times in the order (1-6) you hear them and write the verb under each clock.
商务英语视听说 Unit 1
Business English: Viewing, Listening & Speaking 商 U1
务英语视听说
Q2. What are your strengths and weaknesses?
Hints:
❖ strengths: use examples that demonstrate skills required for the position
Business English: Viewing, Listening & Speaking 商 U1
务英语视听说
USEFUL EXPRESSIONS OF GIVING ADVICE
❖If I were you / If I were in your position / If I were in your shoes, I would…
Business English: Viewing, Listening & Speaking 商 U1
务英语视听说
Sample answers: Q1.
I am graduating in June from ABC University and my major is hotel management. I am an _o_u_t_g_o_i_n_g, energetic person. I enjoy _te_a_m__w_o_r_kvery much. As part of my degree program, I needed to finish different projects with my teammates. I possess excellent __i_n_te_r_p_e_r_s_o_n_a_l skills and a very positive attitude. My career aspiration is to become a successful __h_o_t_e_li_e_r. During my _in_t_e_r_n_s_h_ip__ at the Grand Hyatt, I worked as a __r_e_c_e_p_ti_o_n_i_st_. My duties included offering friendly and efficient check-in and checkout service to guests, answering phone calls, taking and passing on massages to guests. I find that if I can make the guests happy, I will be very happy, too.
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New Words
pleasure
you get a feeling of happiness
arrival
When a person or vehicle arrives at a place
New Words
luggage
bags that you take with you when travel. 行李
sweater
n.毛衣
company
a business organization that makes money by selling goods or services. 公司
New Words
textile
types of cloth or fabric
secretary
a person who is employed to do office work, such as typing letters, answering phone calls, and arranging meetings. 秘 书
Interview
I:What's your name? A:My name is ___ I: Where did you graduate from? A:I graduated from Zhuhai First Vocational School. I: What's your major? A: My major is business management. I: What is your hobby and what are you good at? A:I'm good with computer. My hobby is learning French and I took a course in it. I: Which position you are appling for? A: I am appling for the sales manager. And I have 3 years experience in marketing.
their work. 助理
New Words
lemon
柠檬
juice
fruit juice 果汁 orange juicethat 橘子 the liquid 汁 can be obtained apple juice 苹果汁 from a fruit or lemon juice 柠檬 vegetable. (果、 汁 蔬菜) 汁 grape juice 葡萄汁
Business Talk
- Start the business talk -
B: We are a trading company. May I know what kind of products you are interested in? A: I want some _____ / I am interested in ____
Business Talk
B: We are a trading company. May I know what kind of products you are interested in? A: I want some _____ / I am interested in ____ B: Yes. We can provide you the best quality of this product.How many do you want?
got divorced.
Business Talk
- Exchange Greetings -
B: Mr./Ms A, It's my pleasure to meet you. I'm Mr./Miss B, the sales manager of China Import & Export Company. A: Nice you meet you.
earn
Ipersonal want to be left He work so hard you receive in privacy. earn as information;not to money in much money willing other return as for possible work Don't invade my people to know 他拼命干活以挣得 that you do privacy. 尽可能多的钱。 or to see
New Words
sale
an act or the process of selling sth
manager
a person who is responsible for running part of or the whole of a business organization
New Words
New Words
roast
you cook it by dry heat in an oven or over a fire. 烤
famous
very well famous for 以… known. 有名 著称，闻名 的 famous scenic spot 胜地
New Words
privacy
First Conversatiห้องสมุดไป่ตู้n
Lesson 1
First Meet
JAKE: JAKE: Hi! What're My name you studying is Jake. We here? haven't met before, DEBBIE: have Journalism. we? I want to be a DEBBIE: journalist. No, What weabout haven't! you? My name is Debbie. JAKE: JAKE: Nice I'm doing to meet law. you, But Debbie! I'm thinking of DEBBIE: doing business Nice to studies meet you, instead. too, Jake. JAKE: DEBBIE: AreDo you they a new allow student? you to change? DEBBIE: Yes, I am. What about you? JAKE: Yeah, me too!
Interview B: Yes. We can provide you the best quality of this product.How many do you want? A: I want ___ pieces of this. What's the price of this product? B: ___ for each. But we can offer you some discount if you place more order.
First Meet
Wang Dong: Dong: Would Good morning. Areto you James Taylor? Wang you like me help you with the James Taylor: Yes, and ... or luggage? Wang Dong: to Beijing, President Taylor. James Taylor:Welcome Oh, thank you. I'm Wang Dong, the follow secretary of the the gate. foreign affairs 到 Wang Dong: Please me to The office from China Bright Advertising Company. company car is waiting for you outside. Please call me Wang. James Taylor: Oh, nice to meet you, Wang. Wang Dong: Nice to meet you, too. How was the flight? James Taylor: It was OK, though I feel a bit tired.
New Words
religion
a belief in a .the Christian god or gods religion. …基督教。
divorce
Mrs. John the formal divorced her ending of a husband. marriage by law He and Lillian had
Lesson 2
New Words
assistant
She works as a Someone's care assistant assistant is a in an old person who people's home. helps them in
expect
You you cannot believe that expect to like all something will the people you happen. 预料 will work with. 你不能指望喜欢 所有和你一起工 作的人。
Interview
- End talk -
A: Thank you. I will discuss it with my colleagues. B: We look forward to your order./ We hope we can make a deal.