新编剑桥商务英语听力第三版01
新编剑桥商务英语(BEC第三版中级)Module1
新编剑桥商务英语(BEC第三版中级)Module1Module 1 第一单元1.1Business Topic Ways of working商务话题篇工作方式1) Vocabulary: different ways of working (15 mins)regular hours正常工作时间flexible (working) hours/flex(i)time弹性工作时间freelance n. 自由职业teleworking n. 电子办公;在家中上班job-share v. / n. 分担工作;工作分担制job-sharing n. 分担工作job-sharer n. 与人分担工作的人shift work 轮班工作,倒班制temping n 当临时工,任临时雇员consultancy n. 咨询公司specialist advice 专业咨询hotdesking (hot-desking) n. 办公桌轮用(指将职工分成不同的班次,以便他们能共用一间办公室,一张办公桌和一台电脑)office gossip办公室小道消息,办公室飞短流长office news办公室新闻credit n.赞扬,功劳managing director总裁,总经理(美英chief executive/president)brainpower n.智能worst-case adj.做最坏打算的,为最坏情况的,为最不利条件的scenario n. 事态,局面full-time adj.全日制的delegate v. 授权,分派工作availability n.利用(或获得的)可能性,可以利用的人(物),人员、物资保证parental leave 育儿假,照顾新生儿女假distractions n. 让人注意力分散的事物contact n. 人脉,有影响力的熟人,有用的社会关系case-load n. 工作量daily log日志voice mail 语音信箱,语音邮件self-organization n. 自我组织能力disruptive a. 造成混乱的1. How do you work m ost effectively? By working…regular hours/flexible hours?in a team/on your own?from home/in an office?for a boss/as your own boss?参考词语和表达:routine type of person 按部就班的人have flexible management of time and work 灵活安排自己的时间和工作get support from each other 相互支持co-operate with each other 相互合作share ideas 交流想法learn from other people’s strong points 学他人所长working in a team needs to have good interpersonal skills and is not necessarily efficiently.在团队工作需要有很好的人际交往技能,不一定效率就高can be more concentrated and thus more efficient in an office 在办公室更容易集中精力因此也更有效率have more flexibility 享有更多的灵活度feel more relaxed 感觉更轻松a dependent type of person and never make decisions myself 性格依赖,不喜欢自己拿主意an independent type of person and would like to make decisions myself 性格独立,喜欢自己做决定don’t want to work under someone 不想在别人手下工作5. Reading:How to job-share Get organized Set your limits Put pen to paper Two become one 安排有序规定限度签订协议合二为一Open your mind Plan for disaster Find the perfect partner Don’t feel guilty 敞开心胸/开拓视野有备无患理想搭档勿感内疚1. share credit and blame 分担成绩与过失,意译“功过与共”2. Flexecutive 经营内容蕴含其中的公司名flexible 与executive 两词复合而成“弹性经营管理”。
初级新编剑桥商务英语第三版听力原文
初级新编剑桥商务英语第三版听力原文全文共3篇示例,供读者参考篇1Title: Original Listening Text from Cambridge English for Business 3rd EditionUnit 1: Introducing the BusinessPart 1: Company BackgroundNarrator: Welcome to the first unit of Cambridge English for Business 3rd Edition. In this unit, we will be introducing the concept of a business and discussing the background of a company. Let's listen to a conversation between two colleagues, Mike and Sarah, as they discuss their company's history.Mike: So Sarah, can you tell me a bit about the background of our company?Sarah: Sure, our company was established in 1998 by a group of entrepreneurs who saw a gap in the market for innovative technology solutions. Since then, we have grown to become a global leader in the IT industry.Mike: That's impressive. What are some of the key milestones in our company's history?Sarah: Well, in 2005, we launched our flagship product, which revolutionized the way businesses handle data storage. And in 2010, we expanded into new markets in Asia and Europe, further solidifying our presence in the industry.Mike: It sounds like our company has come a long way since its inception. What sets us apart from our competitors?Sarah: I think it's our commitment to innovation and excellence. We are constantly striving to stay ahead of the curve and deliver cutting-edge solutions to our clients. This has helped us build a strong reputation in the market.Narrator: Thank you for listening to this conversation on company background. In the next part, we will discuss the importance of market research in business. Stay tuned!Part 2: Market ResearchNarrator: In this part, we will explore the concept of market research and how it can benefit businesses. Let's listen to a discussion between two marketing executives, Jane and Tom, as they talk about the importance of conducting market research.Jane: Tom, why do you think market research is essential for businesses?Tom: Well, market research provides valuable insights into consumer preferences, market trends, and competitor strategies. By understanding the needs and wants of their target audience, businesses can tailor their products and services to meet customer demand effectively.Jane: That makes sense. How can market research help businesses make informed decisions?Tom: Market research allows businesses to gather data on consumer behavior, competitor performance, and market conditions. This information can help businesses identify new opportunities, anticipate market trends, and make strategic decisions that will drive growth and profitability.Jane: It sounds like market research can be a powerful tool for businesses. How can small businesses benefit from market research?Tom: Even small businesses can benefit from market research by gaining a deeper understanding of their target market, identifying niche opportunities, and assessing thecompetitive landscape. This can help them make informed decisions and compete effectively in the market.Narrator: Thank you for listening to this discussion on market research. In the next unit, we will explore the role of communication in business. Stay tuned!End of Unit 1This is just a sample of the original listening text from Cambridge English for Business 3rd Edition. The full version of the textbook contains a wide range of listening materials that cover various business topics in depth. We hope you found this sample text helpful in improving your listening skills and understanding of business concepts. Thank you for listening!篇2Cambridge English for Business is a series of self-study or classroom courses for professional English learners. The series is designed to improve communication skills and provide a strong foundation in the language for work-related purposes. The third edition of Cambridge English for Business offers updated content and a variety of activities to help learners engage with the material.One key component of the Cambridge English for Business series is the listening section. Listening is a crucial skill for effective communication in the business world, as it allows professionals to understand instructions, conversations, and presentations. The listening section in the third edition of the series is designed to expose learners to a range of accents and speech patterns, helping them become more comfortable with understanding English spoken in different ways.Each unit in the Cambridge English for Business series includes a listening task that focuses on a specific aspect of business communication. For example, learners may listen to a simulated business meeting, a customer service call, or a presentation. The materials are authentic and relevant toreal-world business situations, providing learners with valuable exposure to business English in context.In addition to listening practice, the Cambridge English for Business series also includes activities to help learners develop their listening skills. These activities may include pre-listening tasks to set the context, comprehension questions to check understanding, and post-listening activities to reinforce learning. Learners have the opportunity to practice listening for gist,specific information, and detail, as well as to improve their ability to identify key points in a conversation or presentation.Overall, the listening section in the third edition of Cambridge English for Business is a valuable resource for professionals looking to improve their listening skills in a business context. With a focus on authentic materials, relevant content, and varied activities, the series provides learners with the tools they need to succeed in the global business environment.篇3Cambridge English for Business第三版是一套专门设计用于商务英语听力训练的教材。
剑桥商务英语初级Module 1
Between friends
How are you? How are you doing? How’s it going? What’s new? What’s up?
Between friends who haven’t seen each other for a long time
Long time no see. I haven’t seen you for years/ages. What brings you here? It’s a small world. What a surprise seeing you here!
Iran: No, not at the moment. (3) ____M__y__b_o__s_s_i_s_i_n__S_y_d__n_e_y_._________ But I’m
based in Singapore. Henry: Look! There’s Michelle over there. She’s based somewhere in Asia. I can’t
初级新编剑桥商务英语第三版听力原文
初级新编剑桥商务英语第三版听力原文全文共10篇示例,供读者参考篇1Hi there! Here's a fun and simplified version of the listening passage from the Cambridge Business English Third Edition:Title: A Busy Day at the OfficeMy name is Peter, and I work in a big office. Today was a really busy day for me! In the morning, I had to answer lots of emails from customers. They had questions about our products, and I had to make sure to reply to them quickly.After that, my boss called a meeting with the whole team. We had to talk about a new project we're working on. Everyone had to share their ideas and opinions. It was a bit stressful, but we managed to come up with a great plan in the end.During lunchtime, I went out with my colleagues to grab some food. We talked about our weekend plans and shared funny stories. It was nice to take a break and relax for a bit.In the afternoon, I had a phone call with a client from another country. We had to discuss a partnership deal andnegotiate the terms. It was a bit challenging because of the language barrier, but we managed to find a solution that worked for both of us.By the time the workday was over, I was exhausted but proud of all the things I had accomplished. Being a part of a team and working together to achieve our goals is really rewarding.I can't wait to see what tomorrow brings at the office! Working in a busy office can be tiring, but it's also a lot of fun. I love my job!篇2Good morning, everyone! Today, I want to share with you some interesting things I learned from the Junior Cambridge Business English Third Edition listening exercises. It was super fun and I hope you enjoy listening to it as much as I did!In the first listening exercise, we heard a conversation between a customer and a sales assistant in a clothing store. The customer was looking for a red sweater but couldn't find the right size. The sales assistant was very helpful and suggested looking for a similar style in a different color. In the end, thecustomer found a beautiful blue sweater and was very happy with their purchase.Next, we listened to a phone call between a customer and a hotel receptionist. The customer was calling to make a reservation for a room, but all the standard rooms were fully booked. The receptionist offered a deluxe room at a discounted rate, which the customer happily accepted. It was great to see how they worked together to find a solution that made both parties happy.In another listening exercise, we heard a dialogue between two colleagues discussing their upcoming presentation. They talked about dividing the tasks and making sure everything was prepared on time. It was a good lesson in teamwork and organization, which are important skills to have in the business world.Lastly, we listened to a meeting between a manager and their team members. The manager discussed the company's sales targets and congratulated everyone on their hard work. They also talked about upcoming projects and how to improve communication within the team. It was inspiring to see how they worked together to achieve their goals.Overall, the listening exercises in the Junior Cambridge Business English Third Edition were not only educational but also a lot of fun. I learned a lot about how to communicate effectively in a business setting and how important teamwork and organization are. I can't wait to practice more and improve my English skills even further. Thank you for listening!篇3Hey guys, let's listen to the new Cambridge Business English Third Edition Listening.Unit 1: Making IntroductionsHey, my name is Amy. What's your name?Hi Amy, I'm Jack. Nice to meet you.Nice to meet you too, Jack. So, what do you do?I work in marketing. How about you?I'm in sales. Do you enjoy your job?Yes, I love it. How about you?I love it too. It's great to meet someone who enjoys their job.Unit 2: Talking about JobsHey, do you know what Jessica does for a living?I think she works in finance.Oh, that's cool. What about Tom?I heard he's a lawyer.Wow, that's impressive. And what do you do?I'm a teacher.That's awesome. I bet you're a great teacher.Unit 3: Making AppointmentsHey, are you free on Friday afternoon?I think so. What's up?Let's meet for coffee. How about 3 pm?Sounds good to me. See you then.Great. See you on Friday.Unit 4: Discussing PlansHey, do you have any plans for the weekend?Not yet. What about you?I'm thinking of going hiking. Do you want to come?That sounds fun. Count me in!Awesome. Let's make it a great weekend.Unit 5: Talking about TravelHey, have you ever been to Paris?Yes, I went last summer. It was amazing.I'm so jealous. I want to visit Paris too.You should definitely go. It's a beautiful city.I'll start planning my trip right away.Alright, guys, that's it for today's listening. Remember to practice your English every day and keep improving. See you next time!篇4Title: My First Encounter with Cambridge Business EnglishHi guys! Today I'm gonna share with you my super exciting experience with Cambridge Business English. So, last month, my teacher introduced us to this new textbook called "Cambridge Business English" and said it's gonna help us learn English for work in the future.At first, I was like, "What? Business English? Isn't that for grown-ups?" But then my teacher explained that knowing business English can actually help us communicate better in all kinds of situations, not just at our jobs.So, we started our first lesson and it was all about making phone calls. We learned how to introduce ourselves, ask for someone, and leave a message. It was so cool because we got to practice calling each other in class and pretend to be real business people.Then, we moved on to writing emails. It was a bit tricky at first, but our teacher taught us how to write formal emails and how to use the right vocabulary. We even wrote an email to a pretend client asking for more information about a product. It was like we were real professionals!Next, we learned about meetings and how to participate in them. We practiced speaking up in a meeting and sharing our ideas. It was fun because we got to role-play different scenarios and pretend to be the boss or a colleague.Overall, I had so much fun learning with Cambridge Business English. It made me realize that English is not just a school subject, but a language that can help me in the real world. I can'twait to learn more and become a pro at business English! Thanks, Cambridge!篇5Hello everyone! Today I'm going to tell you about the new edition of Cambridge Business English Listening Book. It's super cool and helps you improve your English listening skills.In the book, you can find lots of interesting conversations between different people in business situations. For example, there's a conversation between a boss and an employee about a project deadline. The boss is asking the employee if they can finish the project on time, and the employee is explaining the challenges they are facing. It's really fun to listen to and helps you understand how English is used in real-life situations.There are also exercises in the book to test your listening skills. You have to listen to a conversation and answer questions about it. It's like a game and makes learning English more interactive and enjoyable.One of my favorite parts of the book is the role-play section. You can act out different scenarios with a partner, like negotiating a deal or giving a presentation. It's a great way to practice your speaking and listening skills at the same time.Overall, the Cambridge Business English Listening Book is a super helpful resource for improving your English skills in a fun and engaging way. I highly recommend it to anyone who wants to become better at English. Hope you check it out and have fun learning! Bye!篇6Title: My First Cambridge Business English Listening BookHi everyone! Today I want to share with you my experience of using the new edition of Cambridge Business English Listening Book. It's super awesome and fun to learn English in a business way!First of all, the book has a lot of cool dialogues between different characters in a business setting. It's like listening to a story while learning new words and phrases. I love imagining myself as one of the characters in the dialogues, practicing my English pronunciation and intonation.In addition to the dialogues, there are also exercises and activities to help me practice what I've learned. It's like playing games while learning English! I especially enjoy the listening exercises where I have to listen carefully and answer questions. It helps me improve my listening skills a lot.Moreover, the book covers a wide range of topics related to business, such as meetings, negotiations, presentations, and socializing. It's really useful for me to learn how to communicate effectively in a business environment. I feel more confident now when speaking English with my teachers and classmates.Overall, the Cambridge Business English Listening Book is a great tool for kids like me who want to improve their English skills in a fun and engaging way. I highly recommend it to all my friends who are learning English. Let's study hard and have fun together!That's all for today! Thank you for listening to my review. Bye-bye!篇7Hello everyone! Today I want to share with you some fun stories from the new edition of Cambridge English for Business. So grab a snack and let's get started!In the first lesson, we learned about introducing yourself in a business setting. It's important to give a firm handshake and make eye contact when meeting someone new. Remember to say your name clearly and speak with confidence.Next, we talked about making phone calls in English. It can be nerve-wracking to pick up the phone, but with practice, it gets easier. Make sure to speak clearly and politely, and don't forget to ask for the person you want to speak to by name.We also learned about conducting business meetings. It's important to have a clear agenda and stick to it. Make sure everyone has a chance to speak and don't be afraid to ask questions. Remember, teamwork makes the dream work!In the section on negotiations, we practiced role-playing different scenarios. It's important to be assertive but also flexible when trying to reach a resolution. Remember to listen to the other person's point of view and work together to find a win-win solution.Lastly, we discussed writing business emails. It's important to be professional and clear in your communication. Make sure to proofread your emails before sending them and always include a clear subject line.I hope you enjoyed these tips from Cambridge English for Business. Remember, practice makes perfect! Keep studying and soon you'll be a pro at business English. Thanks for listening!篇8Hello everyone! Today I'm going to tell you about a story I read in my new Cambridge Business English book. It's all about listening skills in the office. I hope you enjoy it!The first story is about a woman named Sarah who works in a big company. She has a meeting with her boss and some colleagues. They are discussing a new project. Sarah is a bit nervous because she has to speak in front of everyone. But she listens carefully to what they are saying and then she gives her ideas.The second story is about a man named Tom who is on a conference call with some clients. He is trying to understand what they need from his company. Tom listens carefully to their questions and answers them in a clear way. The clients are happy because Tom really listened to them.The third story is about a woman named Lisa who is in a training session. The trainer is talking about a new software that they will be using at work. Lisa listens carefully to the instructions and practices using the software. She is able to do her work much better because she listened carefully.So, the moral of the stories is that listening is really important in the office. If you listen carefully to your colleagues, clients, and trainers, you will be able to do your job better. So,always remember to listen carefully and pay attention in meetings, calls, and training sessions. That way, you can be a great employee and do well in your job!That's all for today's story. I hope you enjoyed it and learned something new. See you next time! Bye bye!篇9Title: Let's Learn Business English Together!Hey everyone! Today, let's talk about learning English for business! Have you ever heard of Cambridge English for Business? It's a really cool way to improve your English skills so you can do well in the business world.In the Cambridge English for Business book, there are lots of different topics to learn about like meetings, emails, phone calls, and presentations. You can learn how to talk to clients, how to write professional emails, and how to give a great presentation to your boss. It's super helpful for when you grow up and have a job!One of the best things about learning English for business is that you can practice listening to different accents. In the book, you can hear people from all over the world speaking English. It'sso cool to hear how different people sound when they speak English. You can learn to understand people from England, America, Australia, and lots of other countries.There are also fun activities in the book to help you practice your English skills. You can listen to conversations, answer questions, and even role play different business situations. It's like playing a game while you learn!So, if you want to be really good at English and do well in the business world when you grow up, make sure to check out Cambridge English for Business. It's a great way to learn and have fun at the same time. Let's learn together and become super successful in the future!篇10Hello everyone! Today I'm going to tell you all about the new edition of Cambridge Business English Listening. It's super cool and really fun to learn!In the new edition, we have lots of different topics to listen to. We can learn about meetings, presentations, phone calls, and lots more. The best part is, we can practice listening to real conversations that happen in the business world. It's like we're really there!We also get to hear from lots of different people in the recordings. There are men and women from different countries speaking English. It's so cool to listen to all the different accents and ways of talking.When we listen, we have to pay close attention to what people are saying. Sometimes they talk really fast and we have to be quick to understand. But if we listen carefully, we can pick up lots of new words and phrases to use in our own conversations.After listening, we can do fun activities like answering questions and practicing our speaking. It helps us get better at understanding English and speaking it confidently. Plus, it's just really fun to practice with our friends!So, if you want to improve your English and learn about the business world, the new edition of Cambridge Business English Listening is the way to go. It's like a super cool adventure in learning English!。
新编剑桥商务英语第三版
Parts of a company1 Do you think this quotation is true all business‘I think that our fundamental belief is that for us growth is a way of life and we have to grow at all times’.Mukesh Ambani, chairman of Reliance Industries2 Read this entry from a company website and use these words to label the digram.Subsidiary headquarters sales officesWarehouse R&D division main planWe are based in La Defense, the business district of Pairs, and new products are developed nearby at our labs in St Dense. Our principal manufacturing facility is just out side Lille and products go from there to be a cental distribution point at sales agencies cover the various regions of France with international offices in Frankfurt,Milan and Madrid. The London offices is run by our UK subsidiary.3 What is the diffidence between the following words and phrases1 a sales office and a subsidiary2 a warehouse and a plant3 the headquarters and a divisionGrowth Strategy4 Find a synonym in the box of each of the underlined words.Go public sell off set up go out of business expandTake over make redundant shut down1 We acquired Everforce Ltd in 2005.2 Our target is to grow the business by 15% each year.3 We created a subsidiary to sell after-sales service.4 The company will be listed on the Stock Exchange next year.5 They went bankrupt last year.6 We laid 300 employees off in June.7 After a lot of discussion we decided to closed the plant.8 We have divested our shares in the logistic company.5 What is the diffidence between the following expressions1 Laying people off and firing them2 taking over a company and merging with it3 organic growth and non-organic growth6SAP and Oracle are the world’s leading companies in providing the software solutions for business. But their business strategies are very diffident.Read the text about SAP’S growth strategy. Choose the best sentences from the list (A-H) below the complete each gap (1-6). Do not use any letter more than once.SAP competes with ‘organic growth’How do you stay at the top of the heap in the business software game If you’re SAP, you do it through ‘organic growth’, not blockbusteracquisitions. That is the world from SAP CEO Henning Kagermann. (0) H The second-best strategy is acquisition: Kagermann said. ‘The best is the organic growth. We are not just doing the organic growth because we have no other choice.The comment is aimed squarely at rival Oracle Corp; which spent nearly $20 billion between 2004 and 2006 expanding its core database business into the SAP-dominated business applications market.(1) . ‘We are the market leader,’he said.’It’s on surprise that a distant number-two player wants to catch u.’SAP was set up in 1972 by five former IBM employees.(2) . Although it has a growing number of subsidiary, there are complements to its main activities, as Shai Agassi, president’s of the company’s Products and technology Group explain, at the same time having a direct dig at Oracle. The key diffidence between the two companies, he says, lies in Oracle’s tendency to ‘acquire an industry solution that is at the heart’. ‘when we do an acquisition, it’t at the edge of the solutions.(3) Oracle is buying half body parts and trying to make a body out of it.’In fact, Agassi expects SPA to grow faster than the rest of the industry this year- 15% to 17% in sales of new software licences-through internal innovation and small-scale acquisition.(4) .SAP used to concentrate on large business customers, but increasingly pursuing sales in the market, a strategy that began in 2000. (5) .The company excepts to finish development of the mySAP suite within the next four years, as well as its Enterprise Services Achitecture (ESA). ESA is basically a platform that will allow SAP to provide consistent business services around it, in much the same way as Microsoft has built applications around its successful operating systems.Among the company’s other goals is the development of hundreds of additional services for the mySAP suite, a so-called ‘ecosystems’ of supportive technologies.‘Business in the future is not business in an enterprise, ‘Kagermann says.’ It’s business in an ecosystem. (6) . We try to invite others with great ideas to innovate on the platform.’Exam Success A In fact, it expects sales to companies with fewer than 25,000make sure that the employees to account for nearly half SAP’s total softwarephrase you choose fits sales this year.grammatically and in B They recently announced they had purchased Virsa System,meaning, both with a privately held supplier of regulatory compliance software.the sentence before C You just can’t do everything yourselfif you want to remainand the sentence after. Competitive.Read the whole text D Competition in the market is fierce andonly the big playersback to yourself at will survive.the end. E Since then, it has evolved from a small,regional enterpriseinto the global market leader in ERPsoftware, employingmore than 34,000 people.F Kagermann was unimpressed with Oracle’sappetite for big,Headline-grabbing acquisition( PeopleSoft Siebel System).G That is different from buying half of aheart.H He made the comments while he was talkingwith reportersLast week during his company’s annualDeveloper KickoffMeeting in Burlingame, CA.7 Summarise the growth strategies of SAP and Oracle. What is the key toSAP’s longer-term strategyPast tenses1 Study these extracts from the text about SAP on page 17.Name each underline tenses (past simple, past continuous, past perfect,present perfect or used to )Say what you know about each tense’s use and why you think it is usedhere.1 He made the comments while he was talking with reporters last week.2 SAP was set up in 1972 by fine former IBM employees.3 Since then, it has evolved from a small, regional enterprise into theglobal market leader.4 They recently announced they had purchased Virsa System.5 SAP used to concentrate on large business customers,but isincreasingly pursuing sales in the midmarket.6 it’s strategy that began in 2000.2 You receive this internal email. Follow the instruction it.Hi DeniseBelow is the short company history I’ve written for the ‘About us’entry on the English page of the new website. I think it’s generallyOK but I’m so unconfident about my use of tenses in English that I’vejust left the verbs in the infinitive! Can you put them in the rightform and send it back Thanks and sorry for being so useless!BrigitteThis is the unusual of Raincoat Software, a company that (1) (come) into being accidentally because of the hobby of one man, HansMeier.In 1998 Hans (2) (work) as a computer programmer for a large bank in Zurich. But he (3) (be) restless. Each eveninghe (4) (return) home and, just for fun, (5) (hack) intoofficial websites on his personal computer (not the bank’s, ofcourse!). The day after he (6) (hack) onto a particularlysensitive US government website, he (7) (receive) an email fromthem. Fearing that would the end of his career as a hack at the bank,he (8) (open) it. It (9) (be) a request from the USgovernment, asking if he (10) (want) a job as a securityadvisor.Rather than taking a job as a government employee, Hans Meier (11) (see) the opportunity to make a successful business out of a computersecurity protection. Raincoat Software (12) (be) born.Since then, the company (13) (employ) over 50 ‘security expert’ - in other words, people write a similar background to ourfounder. We (14) (help) over 300 large companies and governmentdepartments and are now a $100 million a year business.But did the US government think it (15) (take) a risk by employing Hans Meier all those years ago The answer they (16) (give) then is still the company’s motto today:’Better safe thansorry’.Write about the past3 write a short piece (100 words approx) about a turning point in yourlife, work or studies: a moment when you decide to pursue a differentroute from the one you had up to that point. Use the following to helpyou.1 What you were doing before that2 What happen to change your life/3 What happen next4 What happens when companies merge or acquire other companies look atthe table below and make notes.OpportunitiesthreatsEmployeesShareholdersCustomersSuppliers5 In December 2009 Oracle, the world's second largest business softwareapplications provider, took over PeopleSoft, the third largest. Read theletter that the CEO of PeopleSoft, Dave Duffield, wrote to his employees.1 Does he think the takeover will benefit employees or not2 Which of these adjectives best describes his feelings about thetakeoverbitter / resigned/angryThis is a sad day for me, and I'm sure; an equally sad day for you.It is now clear that Oracle will acquire our company. Over the past fewweeks, our independent directors met with individual stockholders to gettheir views. We were told during these conversations that they believeOracle's $24 wasn't adequate and did not reflect peopleSoft's real value.It become clear to us that the vast majority of our stockholders wouldaccept $ and Oracle was willing to pay for it.You should know, and I hope you would expect, that I am deeply saddenedby this outcome. We have come so far under such trying circumstances overthe past eighteen months, and especially the past two and a hall' months.PeopleSoft had gained significant momentum in all areas of our company,including with customers, prospects, and in the financial community.Over the next few weeks, we will be working with Oracle to ensure thatyou get answers to as many questions as possible that you have. I believesome of you will find interesting opportunities at Oracle, others willtake your talents and work elsewhere the area that you live, while anothergroup may have difficulties finding rewarding job experiences. It is tothis last group that I offer my sincerest apologies for not figuring outa different conclusion to our 18-month saga.I know it is little comfort, but I am extraordinarily proud of what wehave accomplished over the past 17一plus years, and longer in the caseof JD I am even prouder of you for your perseverance and teamwork overthe past eighteen months.I make a final that is to continue our work with our heads held high.Whether it's serving customers, building products or working on internaloperations, 1'eopleSoft and the people at peopleSoft have built theirreputation as a company with class.Sincerely,DaveThe peoplesoft takeover 1 Listen to two accounts of the takeover by a commentator and an industryanalyst, both close to the takeover. What are the main differences in theworking environment and the way employees were rewarded at the two companies2 Listen again and answer the questions. Por each question (1-6), mark one letter (A, B or C) for the correct answer.1 What is said about how consultants are deployed in big IT consulting companiesA They are given jobs with a lot of responsibility.B They are often expected to learn on the job.C They only work on projects where they have proven experience.2 What does the commentator say about salaries at PeopleSoftA At least the company was open about its pay policy.B They were at the market rate for the job.C They were unacceptably low.3 How did employees feel about their CEO, Dave DuffieldA That he respected them and looked after them.B That he was ready to leave the company.C That he developed good software applications.4 What does the commentator imply happened after the mergerA The company's reputation sufferedB People grew to respect the new CEOC A lot of people lost their jobs.5 How does the industry analyst defend the company's growth strategyA He says size is very important in this industry.B If Oracle hadn't taken over PeopleSoft, someone else would have.C He says it will make them the biggest company in the sector.6 How does he explain the differences in company cultureA The two CEOs had a different philosophy.B The two companies were involved in different types of business.C There was no real difference.A prase releaseYou work in the press office of an insurance company that has recently taken over another company. Since the take-over there have been some negative reports about it. You decide to put out a press release. Include the following points.·Explain the business reasons for the take-over (to compete with other big insurance companies; to rationalise staffing)·Express your enthusiasm about the future opportunities for the merged company.·Thank all the employees for their support.·Reassure people that there won't be major job cuts.Begin like this:PRESS RELEASEInsure COLast month Insure Co was pleased to announce the acquisition ofABC Insurance. The new company brings together two leading insuranceproviders to form the world's third largest insurance co mpany…4 Read this extract from an article in Business Strategy magazine. Wheredo these four types of organisation belong in the textstock brokers restaurants oil companies banksorganisational cultureRapid feedback and Low risk High riskReward Work-hard, play-hard Tough-guy machoSlow feedback and culture cultureReward Process culture Bet-the-companycultureA of attempts have been made to categorise the organisation and cultureof different companies, but only two things seem certain: 1)that manydifferent cultures and types of organisation can exist within each company一and 2)that the activity and sector play a crucial role in determininghow work is organised. Deal and Kennedy recognised this when they proposedfour different types oforganisational culture: Work-hard, play一hard culture tends to apply tocompanieslike software developers or (1) which need to react quickly tochanging circumstances and fo work of a high tempo. Creativity often playsan important part in their work so they tend to be organised in aproject-based way grouping people in teams to solve particular tasks.Tough一guy macho culture concentrates power around key personnel,but itwill also devolve a lot of responsibility to the individual and emphasisedecisions that affect the present rather than the future. Examples are(2) sports teams, police, the military Process culture applies tocompanies which have strict hierarchies and strict job roles, such asinsurance companies (3) and public services. Strategy anddirection seem to take second place to organisation and so hey are often,maybe unfairly, associated with plodding and 一company culture may alsobe present in companies with a hierarchical structure, but long-termplanning and investment, involving high risk, is also a key feature, sodirection and goals are generally clearerExamples are aircraft manufacturers and (4)5 Describe an organisation you know or have worked or studied in.1 How many people worked there2 What was its business/ speciality3 How was it organised4 How would you describe the cultureDid it fall into any of the categories described above In what waysAn employee survey6 Look at this survey from the same edition of Business Strategy magazine. Mark the six items that are most important to you (1 is the most important).I prefer an organisation which emphasises:A Individual responsibility and empowerment of employeesB Teamwork and consensusC Clear lines of reporting and areas of responsibilityD Quick decision-taking and actionE Long-term, careful planningF Creativity, innovation and taking risksG Clear and consistent proceduresH Job securityI Customer satisfactionJ Measurable resultsK Employee welfareL Financial reward for employeesM Non-financial rewards (training,development)N Informal relationships betweenstaff and management。
商务英语听说III Unit1
Unit 1 Establishment of Business Relations●Learning Objectives:1. To get familiar with important points about establishingbusiness relations.2. To learn to build business contact with potential partners.Period 1~2●Learning Outcomes1. To get familiar with important points about establishingbusiness relations.2. To learn to build business contact with potential partners.Part I Active ListeningDialogue 1 First Meeting in ShanghaiStep 1 Listen and read the words and expressions.Step 2 Exercise 1Directions: Mr. Chris Brown is the Manager of the Import Department of Max Toy Company Limited, USA and Ms. Li Yan is the Sales Manager of WanshunTrading Company Limited, China. Dialogue 1 in the first eight units tells ushow these two companies have established business relations. Now listen toa dialogue between Mr. Chris Brown and Ms. Li Yan and choose the bestanswer to each question.Tapescript:(C—Chris Brown, L—Li Yan)C:Good morning. I‟m Chris Brown fr om Max Toy Company Limited, USA. Here is my name card.L: Very pleased to meet you and welcome to our company, Mr. Brown. I‟m Li Yan and here is my card.C: Pleased to meet you too, Ms. Li.L:Have a seat, please.C: Thank you. I have been to many countries on business trips, but this is my first visit to your country. It‟s good to be here.L: I‟m so glad you could come in person. We have your name and address from the Internet and are glad to learn that you are seeking Chinese toy cars, so weinvited you to come and see the exhibition in Shanghai.C:We‟ve come to know your company was founded in 1950 and has grown to be the leading import & export company in China, dealing in toys and handicrafts. L:Yes. Mr. Brown, did you visit our stall in the exhibition?C: Oh, yes. I found some of your exhibits fine in quality and beautiful in design. It is terrific to see so many of your products in person. I‟ve gone over thecatalogue and the pamphlets and I‟ve found that your displayed e xhibits areeven better than those in the catalogue and pamphlets.L: Thank you. I‟m glad to hear that.C:We have a long history of importing goods from Asia. In order to expand ourimport business from China, we wish to trade with you in toy cars.L: Mr. Brown, your desire coincides with ours. We also hope to conduct business transactions with you in the near future.1. Why does Mr. Chris Brown come to Shanghai?2. How does Wanshun Trading Company get the information about the American company?3. Which of the following is NOT true about the Chinese company?4. Which continent does Max Toy Company Limited have a long history of importing goods from?Step 3 Exercise 2 Listen to the dialogue again and decide whether the following statements are true (T) or false (F).(F) 1. This is Mr. Chris Brown‟s first visit to Shanghai, but second visit to China.(T) 2. There is an exhibition in Shanghai.(F) 3. Wanshun Trading Company Limited was founded in 1960.(F) 4. Mr. Chris Brown seldom goes on a business trip.(T) 5. Chris Brown has visited Wanshun Trading Company‟s stall at the exhibition.(F) 6. The displayed products are not as good as those in the catalogue.(T) 7. Max Toy Company Limited has a long history of importing goods.(F) 8. Chris B rown is interested in Wanshun Trading Company‟s toy pandas.Dialogue 2 Being willing to tradeStep 1 Words and Expressions:Sincerely ad. 诚挚地,真诚地equality n. 相等,相同,平等Credit standing 资信情况Chamber of Commerce 商会Inquiry agency 征信机构mutual benefit 互惠互利Step 2 Exercise 1.Directions: Listen to a dialogue between John Carson and Michelle Palma, who arewilling to do business with each other, and answer the following questions. TAPESCRIPT(J—John Carson, M—Michelle Palma)J: Ms. Palma, your company‟s mobile phones seem to be of the latest style. I am sure that the Australian customers will like them very much. If you can offer us areasonable price, we sincerely hope to establish trade relations with your company.M: Your desire coincides with ours. We really want to open the Australian market as we don‟t have any customers there yet.J: Concerning our financial position, credit standing and trade reputation, you may refer to Bank of Hong Kong, or to our local Chamber of Commerce or inquiry agencies.We enjoy a long history in exporting and importing goods in Australia.M: Thank you for your information. As you know, we always trade with foreigncountries on the basis of equality and mutual benefit, especially with countries fromAsia and Europe. Establishing business relations between us will be a new start forour company. I have no doubt that it will bring mutual benefits to us.J: That so unds great. I‟ll send a fax home. As soon as I receive a definite answer, I‟llmake a specific inquiry.M: We are expecting to hear positive news from you. I hope a lot of business will be conducted between us.J: So do I.1. What does John Carson require Michelle Palma to do if he establishes trade relationswith her company?2. What‟s Michelle‟s reaction to John‟s suggestion?3. Who does John suggest Michelle should consult if she wants to know more informationabout his Australian company?4. What will John do next?Step 3 Active ListeningExercise 2 Directions: Listen to the dialogue again and tick(√) the information about MichelleStep 4 A Passage on Initial Letter to Establish Business Relations.1.Listen and read the words and expressions.Specialize v. 专门研究,专攻ultraportable a. 超便携式的purse v. 从事,追求thin and light laptop 轻薄手提电脑mid-size laptop 中型手提电脑desktop replacement laptop 台式机替换性手提电脑business philosophy 企业哲学,经营理念2.Exercise OneDirections: Listen to the initial letter from American laptop producer Super Laptop Co.and choose the best answer to each question.1.Where did the American company get the name of the prospective client?2.Which laptop is their latest design?3.Which group of people don‟t think the latest design is ideal?4.What is NOT included in Super Laptop Co.‟s separate cover with the letter?TAPESCRIPTDear Sir:On the recommendation of our Chamber of Commerce, we have learned with pleasure the name and address of your firm. We wish to inform you that we specialize in the production and export of American laptops and shall be glad to enter into business relations with you on the basis of equality and mutual benefit.Located in the world‟s largest laptop and computer producer —America , Super Laptop Co. enjoys a favorable reputation of designing and producing advanced laptops.We find that more than just business people are interested in purchasing laptops, so our interest in improved designs and more variety in the types of laptops has increased. We have a variety of laptop types, such as ultraportable laptops, thin and light laptops, mid-size laptops and desktop replacement laptops. Our latest design is the ultraportable laptop, the smallest in the laptop category. This is an ideal laptop size for frequent travelers and students who will be carrying their laptop a great deal.We have the technical strength an d a strong capacity to develop new products. “Good quality for survival, excellent credit for development” is our principle that we follow. Honesty and mutual benefits are the business philosophy that we pursue.To give you a general idea of our products, we are sending you under separate cover a catalogue together with a range of pamphlets for your reference.Please send a specific enquiry if you are interested in any of the items listed in the catalogue. We shall make offers promptly.We look forward to your early reply.Yours faithfully,Jake WuMarketing ManagerSuper Laptop Co.3. Exercise 2Directions: Listen to the letter again and fill in the missing words.On the recommendation of our Chamber of Commerce, we have learned with pleasure the (1)and (2)of your firm. We wish to inform you that we specialize in the(3)and (4)of American laptops and shall be glad to(5)business relations with you on the basis of equality and (6).Located in the world‟s larges t laptop and computer producer — America Super Laptop Co. enjoys a favorable(7)of designing and producing advanced laptops.We find that more than just business people are interested in(8)laptops, so our interest in(9)designs and more (10)in the types of laptops has increased..Yours faithfully,Jake WuMarketing ManagerSuper Laptop Co.Step 5 Part II Fun BreakDirections: Listen to a fun story twice and answer the following questions.1. How many customers did the young lad sell things to?Only One2.What did the lad sell to the customer?Fish hooks, fishing lines, a boat and a truck.TAPESCRIPTA Young SalesmanA keen Texas lad applied for a salesman‟s job at a city department store. The store was the biggest in the world and sold everything under the sun.“Have you ever been a salesman before?” the boss asked during his interview.“Yes, I was a salesman in Texas,” the lad answered.The boss took an immediate liking to him and told him he could start the next day. “I‟ll come and see how y ou make out after we close up,” the boss said. The day was long and hard for the young man, but finally it was 5 o‟clock. The boss closed up the store and found the lad sitting, slumped and exhausted, in a chair. “How many sales did you make today?” the boss asked. “One,” said the lad.“One?” said the boss, obviously displeased. “Most of the salespeople on my staff make 20 or 30 sales a day. How much was the sale worth?” “Exactly $101,334.53,” said the young man.“How did you manage that?” asked the boss, shocked.“Well,” said the lad, “this man came in and I sold him a small fish hook, then a medium fish hook, and finally a really large hook. Then I sold him a small fishing line, a medium one, and a huge one. I asked him where he was going fishing, and he said he was going down the coast.I said he‟d probably need a boat, so I took him down to the boat department and sold him that fancy 22-foot Chris Craft with twin engines. Then he said his Honda Civic probably wouldn‟t be able to handle the load, so I took him to the vehicle department and sold him a new GMC 1-ton pickup truck.”“You sold all that to the guy who came in for a fish hook?” the boss asked in astonishment.“He didn‟t come in to buy a fish hook,” the Texas boy explained. “He came in to buy a box of onions for his wife, and I said to him, …You might as well go fishing for your weekend.‟”Period 3~4Part III Additional Listening▲Introduction of a CompanyListen and learn the new words and expressions:peanut n. 花生sort v. 分类;分拣grade v. 分等级flexible a. 灵活的;可变通的consistency n. 坚固性;一致性raw material 原材料work ethic 职业道德EU(European Union)欧洲国家联盟ASEAN(Association of South-East Asian Nations)东南亚国家联盟▲Exercise 1Directions: Listen to an introduction of a company and decide whether the following statements are true (T) or false (F).(F) 1. Sky Peanut Import & Export Co., Ltd. specializes in producing, processingand trading peanuts.(F) 2. Sky Peanut Import & Export Co., Ltd. has built business relationship withEuropean, Australian, American and African countries.(T) 3. The company has a raw material collection system throughout China.(T) 4. The company‟s peanut products enjoy a good international market.(T) 5. Two of its advantages are fine processing and flexible marketing method.TAPESCRIPTSky Peanut Import & Export Co., Ltd. is specializing in sorting, grading, processing and trading peanuts. The company has built up a wealth of experience in the peanut business and has developed strong, mutually beneficial relationships with hundreds of customers all over the world, mainly from EU, Japan, USA, Canada, ASEAN, Russia, East European countries, Middle East, Australia and New Zealand.The company has a complete raw material collection system throughout China, and six special professional manufacturing factories for exporting peanut products.Its peanuts and peanut products enjoy a high reputation in the international market. Non-polluted material, fine processing, advanced equipment, a complete quality guarantee system and flexible marketing method, all of these advantages improve the quality of its products and confidence of the company as well as its customers.The company continues to enjoy a large portion of the international market.The company‟s principles of (1) QUALITY, EFFICIENCY, CONSISTENCY & RELIABILITY continue to be the basis of the (2) work ethic throughout the whole company. Sky Peanut Import & Export Co., Ltd. (3) prefers to work closely with its customers and (4) suppliers and believes strongly that business should be for the (5) benefit of all parties with a (6) long-term view.Its expertise and (7) hard work from its staff and management has (8) enabled Sky Peanut to become the largest exporter of Chinese Peanuts with an (9) unequalled reputation for Quality, Safety and (10) Reliability.▲Exercise 2Directions: Listen to the passage again and write down the missing words.The company‟s principles of (1), EFFICIENCY, CONSISTENCY & RELIABILITY continue to be the basis of the(2)throughout the whole company. Sky Peanut Import & Export Co., Ltd.(3)work closely with its customers and (4)and believes strongly that business should be for the(5)of all parties with a (6).Its expertise and(7)from its staff and management has(8)Sky Peanut to become the largest exporter of Chinese Peanuts with an(9)reputation for Quality, Safety and (10).▲Viewing & SpeakingUseful Expressions for Inquiries◆Our corporation, which was founded in 1959, is recognized as one of the leaders inthe field of automobile manufacturing.◆Our purpose is to explore the possibilities of developing trade with you.◆Our company mainly trades in arts and crafts.◆We specialize in the export of Chinese textiles and shall be glad to enter intobusiness relations with you on the basis of equality and mutual benefit.◆Our competitive prices, experiences, efficiency, and reliability have won confidenceand good will among our clients around the world.◆I found some of your products fine in quality and beautiful in design.◆We always trade with foreign countries on the basis of equality and mutual benefit.◆We would be glad to start business with you.◆We enjoy a long history of exporting and importing goods in China.◆We also hope to expand our business with you.◆We have been working on expanding our scope of cooperation with China.◆We have a technical strength and a strong capacity to develop new products.◆We are sending you under separate cover a catalogue together with a range ofpamphlets for your reference.▲Activity OneListen and learn the words and expressions:booth 展台,摊位home appliance 家电portable fridge 便携式冰箱▲Directions: Watch the video and then discuss with yourpartner what you know about SARA Companyafter watching it.1. What is the energy efficiency rating of the air conditioner?The air conditioner tends to be high energy user.2. What‟s the price on the large model of the newest product?$ 2983. If the buyer makes a final decision to purchase 100 smaller models, how much should he pay?$ 18,4004. Did they make a deal at last?Yes, they did.▲TAPESCRIPT(A—Angel Milton, D—Daniel Smith)A: Good morning, Mr. Daniel Smith, I am Angel Milton, representative of the SARA Company.D:Good morning, Ms. Milton, nice to meet you.A:Nice to meet you, too. I have seen your wonderful booth here in the exhibition and I‟ve heard a lot of your company.D: Thank you. So is SARA doing similar trade?A:Yes. We are producing portable fridges. And I understand your company Brandy is a well-known trader in dealing with home appliance in Brazil.D: Yeah. Our company enjoys a 20-year history in being a home appliance market leader in Brazil. Would you let me see your product?A: Sure. Here is our brochure. This is the greatest little portable fridge you‟ve ever seen.Pack i t with sandwiches, drinks, fried chicken, fruit, whatever, and you‟ll have atyour fingertips child food and drink day and night.D: Portable fridge is a new product in our market.A: Well, we enjoy a good market here in the US, young people especially like it very much.D: Yes, we might need to explore this new market since it has so much potential.A: No need to explore a new one, Mr. Daniel Smith. Just buy some and put them standing beside the old, traditional fridges. It would hit the market automatically. Iam sure it would enjoy a good market in Brazil.D: Sounds reasonable. Yet I still need to consult with my colleagues. Could you give me more detailed information about your company and product?A: No problem. Here is my name card, and there is the company‟s website on it.D: Thank you.▲Activity Two:Directions: Suppose you are Angel Milton (A), the representative of SARA Company and your partner is Daniel Smith (B), the representative of the Brazilian HomeAppliance Company. Make a dialogue using the useful expressions above.For your reference:B ——see your booth; hear a lot about your companyA ——show your brochure; introduce your company and products brieflyB ——we enjoy a good market in the USA, especially...A ——No need to... Just buy some and put them standing beside the old, traditionalfridges. It would hit...B ——I am sure it would enjoy a good market in Brazil.A ——Here is my name card, and there is...▲Activity Three:Directions: Suppose your company, which is producing automobiles, will establish a business relationship with a famous car dealer in India. You‟re the representative of your company and your partner is the Indian car dealer. Present a dialogue, using the useful expressions and the hints below.Some hints:◆introduce your company, especially your advantages◆imagine a good market in India◆offer a brochure about your companyUseful expressions:◆We specialize in / We enjoy a long history in / Our company mainly trades or produces...◆We hope to expand our business with you. / We want to explore the possibilities ofdeveloping trade with you.◆We always trade with foreign countries on the basis of equality and mutual benefit.◆Our corporation, which was founded in..., is recognized as one of the leaders in the fieldof automobile manufacturing.。
最新新编剑桥商务英语(高级)第三版1.2-1.3word版本
1.2Asking and answering questionAn environmental accidentThe Daily ReporterTankerGrounded200 tonnes of oil leak into sea1 .Following this news announcement a journalist interviews a spokesperson from the company that owns the tanker. Listen to the interview.1 What caused the accident?2 How many accidents has the ship been involved in?3 Does the spokesperson come out of it well?2Complete the questions the journalist asks.1 how this happened?2this isn't the first time this particular ship has been in an accident3And to do to limit the damage?4 this kind of accident is acceptable?5 It's a PR disaster for your company,Indirect questions3 Look at exercise 2. Study the structure of the indirect questions in sentences 1 and 4,and the tag questions in sentences 2 and 5.4 Convert the following questions into indirect questions.0 How many years' experience do you have in customer service?Can you tell me how many years' experience you have in customer Service?1 Where have you worked before?I'd be interested to know2 Are you an ambitious person?Would you say3 Have you gone as far as you can in your present job?Do you think ?4 Who are our main customers?Do you know ?5Convert the following questions into tag questions.0 Are you interested in a full一time job?You're interested in a full-time job ,are not you?1 Are you married?2 Can't you start tomorrow"?3 have you only worked for smaller companies?4 Did you manage to find our offices easily'?5 Is this your first real job?6 Would you be able to work part-time?A job interview6 How would you feel if you were asked these questions? How would you reply?1 Can you tell me why you think you'll be good at this job?2 Why should I employ you?3 You don't have much experience in this field, do you?4 You've taken quite a lot of time out from work .Why is that?5 You are quite a quietly-spoken person. Do you have trouble asserting yourself?G Now, your last job. Did you choose to leave?7 And what do you know about our company?8 So tell me what you did yesterday.7 Work with a partner. Each choose one of the following jobs to be interviewed for. Prepare five questions each and then lake it in turns to adopt the role of interviewer and interviewee. Try to put your interviewee `on the spot: firefighter restaurant manager web designerfundraiser for local sports club trainee investment advisor1.3Reading Test: Introduction andPart OneThe Reading Test has six parts, in which there are a total of 52 questions, and Lasts one hour. It carries 25% of the total marks. The texts are all business-related and vary between 150 and 500 words in length. Each part tests a particular reading skill or understanding of language structure.In the exam, you have an hour to read over 2,000 words, so try to develop your reading speed. The only way to do this is to practise:.Read English business texts, e g Time, Newsweek..Get your news from English Internet sites, e g the BBC, CNN.Part Text tune Skill focus Task1 Single text or 5 Beading for global meaning; Matching summariesshort texts (450 summarising to each section of textwords2 Single text (460- heading for detail; Inserting missing500 words) understanding structure sentences into text3 Single text(500- Reading for general meaning 4-part multiple choice600 words) and specific detail comprehension question 4 Single text (250 Understanding meaning and Gap-fill; multiplewords) grammar of individual words choice (4-choice)5 Single text (250 finding missing words to Open gap-fill onewords} give meaning and cohesion Word per gap)6 Single teat (150- understanding grammatical Identifying incorrect of200 words) structure unnecessary words Past OnePart One is a test of reading for gist or global meaning. five texts or sections have to be matched to live sentences that summariese the general view being expressed in each. Follow these steps·Read the instructions twice and make sure you understand the context of the passages) and what you are being asked to do..Do not read the summaries first.·Bearing in mind what general information you are looking for, read the first text }umlthen try to summarise, in your head, the general view it expresses.·Now read the summaries and lind the one chat matches your own mental summary. ·repeat this procedure for each of the other four texts.summarising1 Write a one-sentence summary for this passage. Compare your answer with your partner.I favour a direct approach to interviewing where the questions really put the candidate under pressure and test their reactions. If you look at manuals on interviewing technique, you'll find that most advise you first to make the candidate feel at ease, and then to ask open-ended questions that give them the freedom to tall; and express themselves as they would like. But I think we're being far too nice here. By allowing people to dictate the direction of the interview, we run the risk of not discovering who they really are and wasting everyone's time.2 Following the approach described above, do this Reading Test Part One. Give yourself about twelve minutes.PART ONEQuestions 1-8. Look at the sentences below and at the five extracts from an article on employee motivation..Match each statement 1-8 to one of the extracts (A, B, C, D or E)..you will need to use some of the letters more than once..There is an example at the beginning (0).Example:0Job satisfaction is the key to an employee's motivation. D1 Companies usually try to motivate employees with extra payment or verbal praise.2Financial rewards don't work so well when the manager assesses performance himself3In the end, motivation has to come from the person himself.4Loyalty and commitment are two different things.5Employees are committed when they understand and believe in the company's aims. 6Most employees see rewards as an end in themselves.7How well you work does not depend on how good your working conditions are.8Good relations between managers and workers create the right working environment AFundamental to the issue of motivation is the distinction between employee loyalty to the company and employee commitment. Employees feel loyal when they feel comfortable and well looked after job security, reasonable conditions of pay, generous holiday entitlement, medical insurance and a good pension. Without these conditions an employee will feel neither loyalty to the company nor any motivation to work. But it is also possible that even with good conditions, the employee may not feel motivated. This is because performance is not directly related to working conditions: an employee can feel secure. whether he works hard or notBMotivation has more to do with commitment to the job. The conditions that produce commitment are different from those that inspire loyalty. Committed employees will have a clear sense of the goals of the company and understand their part in contributing to achieving them. Moreover, they will believe that these goals are worth working for: they will derive job satisfaction from what they do. So companies who want a motivated staff ought to be spending their time thinking about their goals and communicating these with enthusiasm to their staff.CInstead, the motivation debate seems to focus on rewards, either financial or non-financial. For example money is commonly used as an incentive for sales people or others with measurable targets to reach. Sometimes it is also used to reward employees whose performance has been evaluated subjectively by a line manager. This is less satisfactory. Verbal commendation is also used to motivate, from a simple word of encouragement in the employee's ear to a public award ceremony.DBut do all these types of rewards motivate people? Well yes, they do. They motivate them to get rewards. What they don't necessarily do is motivate them to be a committed employee and do a good job. What really motivates people is the level of satisfaction they find in their work. As Herzberg famously put it: 'If you want people motivated to do a good job, give them a good job to do‘ESo the real motivators are things which are intrinsic to the job: that the employee feels part of a unit that is working towards something worthwhile. And from this as long as communication between employee and management is open and respectful, will come recognition for good work, advancement in the company and personal growth. The best that companies can do is to create such an environment and then hope that withinit people are able to motivate themselves 夏天散文诗欣赏夏天散文诗欣赏原创/龚蕾1、夏天的音符一、夏天的风夏天,聆听风的声音,听自己的心声。
新编剑桥商务英语(初级)第三版
Grammar:The present simple 一般现在时
一般现在时用于描述:
1.稳定的、经久不变的情形 (Permanent situations)
2. 习惯动作或经常性的动作 (Habits and frequency of activities)
3. 作息时刻 (与时间短语连用) (Timetables with a time expression)
她著有两三本书,也写些关于演讲技巧和口头报告技巧的 文章。同时,她还是国际著名的演说家,在世界各地发表 鼓舞人心的演讲。
J&C 的客户说他们的课程生动、专业、而且非常实用。
第九页,共160页。
Listening: What does your job involve?
你的工作包括哪些职责?
Job titles 工作头衔
New words and Expressions
business n. 工商企业;商行;商业 technique n. 技巧,技能 cross-cultural adj. 跨文化的
presentation n. 口头报告,陈述,叙述 public speaking 演说,演讲
consultant n. 顾问
Discussion
1. Do you work or study too much? 2. Do you know how to balance your
work with you life? 3. What kind of life do you prefer, love
the life you live or live the life you love?
(每周留出一个晚上放松娱乐) 3. Seek professional help
(完整版)新编剑桥商务英语(高级)第三版1.1
1.1 Working life1 What does this quotation mean to you?`Life is what happens to you while you're busy making other plans.'john Lennon, English singer& song writer (1940-19830)2 Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2 Would you prefer to be self-employed or an employee? Why ?3 in fifteen years’ time, do you expect to work more or less than now ?4 at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost the contract tosupply Toyota5 We have educated/trained our staff in the use of laser equipment.6 I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8 Companies need to offer parents of young children more flexible/overtime hours-9 they used only to offer permanent posts, but now most new contracts aretemporary/part-time ones.10 I have one day off/ holiday a week to attend a course at college.4 Make sentences with the words you didnt use in Exercise 3.5 Make nouns from thefollowing verbs.Attitude to work6 Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7 Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ll need to take next Friday off ,tooTETROIT一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then theradio executive opened the interview with, `So, we call you guys the Entitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company`A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatrics professor.He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.`It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt LakeCity chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: `Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. `Do we think we're deserving if we're doing to go out there and break our backs for you'?Yes..'He ended up getting the-job.But some experts say that' having highexpectations, and tellin}} your boss what they are, isn't necessarily a bad thing.`It's true they're not all rushing to bury themselves in a cubicle a}记follow orders for the next 40 years, but why on earth should they?' asks .leaf Bartlctt, a University of Carolina psychologist8 Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9 What do the following phrases from the text mean?1 little appetite for hard work2 twenty-somethings3 instant gratification4 coddling parents and colleges5 we were spoiled by your generation6 break our backs for you7 bury themselves in a cubicleGerund and infinitive1 Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctanthave trouble/difficulty hope/expect manage succeed indecide think about/consider enjoy avoid involve havebe used to/accustomed to be willing/prepared2 Which of the following pairs of phrases is the odd one out grammatically? Why?1 be good at一be bad at2 be willing一be reluctant3 succeed in一fail4 enjoy一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1 When I retire, I plan…2 I think I'm quite good at…3 Before attending a job intervi ew, it's worth…4 My job involves…5 When speaking English, I often have difficulty…6 At work I feel satisfied if I manage…7 For my summer holiday this year, I am considering…8 If I was offered more money, I would be willing…9 The hardest thing a bout starting a new job is getting used to…10 I get annoyed with colleagues if they fail…4 Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5 You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.·The first time you listen, indicate which employee group in the workforce they are talking about.·The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6 You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hours·working environment.pay。
商务英语听说(第三版)PPT Test 1
Part B
Passage
Introducing New Products
Listen to the passage and choose the best answer to each of the following questions. (10%)
4. Compared with other famous Italian and French brands, what gives the leather bags a competitive edge according to the passage?
4. A. She feels nervous. B. She is OK with flying. C. She prefers traveling slowly. D. She likes traveling by train.
Part B
Dialogues
You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Both the dialogue and the question will be spoken only once. Mark the best answer to each question.
Part A
Communicating skills
Listen to the five statements/questions and choose the appropriate response.
5. A. That’s the problem. B. That explains. C. It’s up to you. D. Yes, that makes sense.
剑桥商务英语第三版听力原文1(华夏版)
Unit 6 International trade
商务英语专家
Thursday. Er… the other three will arrive towards midday Friday. Could you let me know how long it will take to unload each truck? Rusconi: Yes, er… each truck will take about an hour. Er… I think you should know that we can’t unload more that two trucks at time. Garcia: I see, well, thanks for letting me know that. Er… I wonder if you can tell me what’ll happen if one of the trucks arrives later and can’t be unloaded on Friday? Do you know if it can be unloaded on Saturday? Rusconi: I’m afraid I don’t know, it might have to wait till Monday. Er… you’d have to ask our warehouse manager about that. Garcia: Could you just remind me what his name is again? Rusconi: Yes, of course he’s … er… Mr. Ferrari. Garcia: Ah, and … er… can … can you tell me his number? Rusconi: Yes, it’s 3459800 extension 71. Garcia: Good. Thank you very much. It’s… it’s nice to talk to you. Goodbye. Rusconi: Bye now, Mr. Garcia. 6.1 D You will hear various people asking for information and all of them speak unclearly or quickly. 1. Good morning. Erm… I’ve got to … er… I’ve got to fly to Rockford on Monday and I’ve … um… I’ve left my ticket in my room. I think the check-in time is 4.50, b…b…but I’m not entirely sure. Could you check this for me, please? 2. Good morning. I’ve tried calling Mr. Geoffrey’s room but there’s no answer, so I suppose he’s out. I’ve written a note for him, and I wonder if you could give this to him. It’s for Mrs... Mr. Geoffrey, that’s Geoffrey, G-O…G-E-O-F-F-R-E-Y. OK? 3. Can you reserve theatre tickets for me for the performance on July, and charge them to my credit card? No, wait I gave you the wrong date! Ha! I need two tickets for July 3rd. OK? 4. I’ve booked a room for the whole of this week in the name of Sanders. The thing is on the 29th, that’s the Friday, I’d like to change from a single and have a double instead if that’s possible. 5. I’m expecting a call from our agent in Greece this morning. If he calls could you ask him to call me on 23983? I’ll be there till about 3. After that he can get me on 28393 from about half past three. 6. Could you possibly tell me if there is a special party rate for delegates at conferences? I know I read this somewhere, but I’m not sure where. 7. I wanted to speak to Mr. Wilson, he said he’d be back in his room by this afternoon. Now, it’s 405, I think. Is that right? 8. I need to get to the airport by 7.30 this evening. I’ve probably got plenty of time but as I’ll be out in the eastern suburbs I can’t take the airport but. So how long does it take by cab, would you say? 6.2 Making enquiries A You will hear your boss Fred North talking on phone. Mr. North: … Oh, yeah, we had a really good time up the mountain. Yeah, nice of you to take us up, nice of you. Er… I know what I wanted to ask you: have you ahd any dealings with Arcolite? … Uhuh, oh, that can’t be true. Arecolite Batteries? … Yeah, but they’ve been doing real well… Well,if you got this from him, I guess … er … I guess there must be some truth in it… yeah, we … we kind of depend on them, they’ve been supplying us for … for quite a long time now… No, they’re our … er… sole suppliers. Hmm. Well, thanks for the tip. I’ll… I’ll… get my new assistants to investigate… Sure. Nice talking to you. Goodbye, Fritz.
中级 新编剑桥商务英语听力部分
LISTENING SCRIPTSModule 11.1 Working from home (page 8)I=Interviewer M=MichelaI OK,Michela.You work from home now.Can you tell me about a typical day?M Sure, I always get up around seven and the first thing I do is get the kids ready for school.I take them at eight thirty and thin I always start work at nine.I Do you ever have a day where you decide to have the morning off and start work later?M No,you can’t do that.It’s important with home-working to have a timetable and stick to it.If you end up watching TV or doing the cleaning then it isn’t for you.So I have lunch at twelve and finish work at two thirty to get the children.I Was that why you gave up your office job?M Yes,I wanted to spend more time with the children.It gives me more flexibility.Sometimes I need to work in the evening but usually it isn’t a problem.I So how long have you been doing this kind of work?M For about five years.I’ve been with the same company since I left school but with the Internet and technology it’s easy now to be at home.I So your employer doesn’t mind.M No.It means the company saves money on office space and as long as I get the work done,they’re happy.Sometimes I still fo into work to meet clients and so on.For example,I’m going in nearly every day this week because we have visitors from another company and I can’t really invite them over to my house.Besides,the gossip and the news with my colleagues.I miss that side of going into work every day.I Is there anything else you miss?M Ermm.No,not really.And I’ll tell you what I really don’t miss and that’s having to spend two hours commuting on the bus and train every day. . .1.2 Starting a conversation (page 11)Conversation 1R=Richard W=Woman M=MarekR Hello?W Hello,Richard.I’d like to introduce you to Marek.R Oh,yes.Hello,Marek.How do you do?Nice to meet you at last.M Hello,Richard.Pleased to meet you too.W Oh,do you two know each other already?M Well,we’ve spoken on the phone a few times.R But we’ve never actually met.Anyway,take a seat.Would you both like a coffee? Conversation 2A Would you like a coffee?B Oh,thanks.A Milk?B Yes,please,and a sugar…thanks.A So have you enjoyed this morning?B Yes,it was very interesting.The first speaker was particularly good.A Is this your first time at one of these events?B Yes,it is.And you?A No,I’ve been coming for years.The company pays and if the location is good then I come.I remember the best year we had was in Monaco…Conversation 3M=Marie W=WomanM May I join you?W Sure.M You’re a colleague of Martin Obach,aren’t you?W That’s right He works in our Barcelona office.How do you know him?M We were both at Elcotil together.He left about a year before me.W Oh,are you Mandy?M Marie.W Marie.That’s right.Sorry,I knew it began with an M.Yes,Martin said you were doing this course and that I should say hello…Conversation 4A Well,this is nice.B Well,it’s quite simple but the food is vey traditional and it’s popular with the locals.On Sundays I often bring the family here.A That’s nice.How many children do you have?B Two.Twinks.A boy and a girl.They’ve just started school.A Wow.Twinks.B And you?A No,not yet.And have you always lived in Lille?B Yes,most of my life.I worked in Paris for a while and in your country,of course.But all my relatives are here.What about your family?A Oh,they’re spread out.I see my parents from time to time but my sister lives in Norway with her husband so we don’t get together much.Anyway,I know your company is looking for a partner on this Thai project.B Yes.Is that something you might be interested in…1.3 Exam spotlight (page 15)E=Examiner C=CandidateE And where do you live exactly?C I’m from a small town in northern Switzerland but at the moment I’m studying for a business degree so I live in Zurich.E What types of business are most successful in your town?C Err,well,I suppose that tourism is quite important to the area and there are many small farms so agriculture also.Zurich,where I study,is more famous of course for banking and financial services.E How is working life changing in your country?C Sorry,can you repeat the question,please?E Yes,how is working life changing in your country?C I think that more and more people are moving to the cities or they are commuting in every day.In my opinion, the biggest change has come from technology-but then that’s probably true everywhere,not just in my country…Module 22.1 Benefits and incentives (page 16)Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends.I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.Speaker 2 I thought it wouldn’t change the way I worked after the first six months but as they got older it actually became more complicated with getting them to school or if they wanted to do activities in the afternoon.But my boss has been really good about it and some days I can do a half a day if I want and then I might work later on other days-or I take work home,which I don’t like doing,but it’s the only way…Speaker 3 It’s actually the law now so they had to let me have it. It was only two weeks but at least I had time to help my wife out.Mind you,after all the late nights and crying I was really happy to get back to work for a while and have a rest!Speaker 4 I’ve just been promoted from Assistant IT Technician to Chief Operational Network Administrator.It means I get a bit of a pay rise and new business cards with my name on.I’m not sure if I get my own office though.Speaker 5 The problem for me is that I won’t have enough to live in when I’m 60 and I can’t afford a private plan.So I’ll probably try and keep working for a few more years,and anyway,I heard the government is planning to raise the age of retirement…2.2 Presentations (page 20)Extract 1 Good morning and thanks for coming.Today I’d like to tell you about the world’s largest document management company.With a turnover of nearly sixteen billion dollars the Xerox Corporation develops and markets innovative technologies with products and solutions that customers depend upon to get the best results for their business.In my brief presentation we’ll begin by looking at some of the key figures behind the company’s success and how the company is structured.Then I’ll give an overview of Xerox around the world and finally I’d like to talk about some of the trends affecting our market and it s future growth.If you have any questions,I’ll be happy to answer them at the end.So,here you can see,the turnover for last year was nearly sixteen billion dollars,with a final income of 978 million dollars.We operated from our v headquarters in Rochester New York State in 160 countries with 55,000 employees,with over half of those in the USA.This next chart shows you how the corporation is split into four divisions.First of all,there’s Xerox Global Services…Extract 2 And finally there’s Xerox Innovation with five centres in the United States,Canada and Europe.Note that six percent of revenue was dedicated to researchand development last year as the key part of our mission statement is,and I quote,`to help people find better ways to do great work.`OK,let’s move on to look at Xerox around the world in a little more detail.Take a look at this chart,which shows revenue by region.So about half our revenue is from the US market.Then Europe with over two.One thing I’d like to point out is…Extract 3 Finally,how is the market for the document industry looking?Well,it would be unrecognisable to the people who founded the original company in 1906 and even compared to the second half of the twentieth century.More and more offices are moving from black and white printing to colour and from paper documents to electronic documents.These are clearly the future opportunities and areas of growth in what is a total market worth an estimated 112 billion dollars…So that brings me to the end of my presentation.Thanks for listening.I hope it’s been of interest.Are there any questions?2.3 Pausing (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end./2.4 Intonation and stress (page 21)Presenter Good morning/and thanks for coming./Today/I’d like to tell you about/the world’s/largest/document/management/company./With a turnover of nearly sixteen billion dollars/the Xerox Corporation develops /and markets/innovative technologies/with products and solutions/that customers depend upon to get the best results/for their business./In my brief presentation/we’ll begin by looking at/some of the key figures/behind the company’s success/and how the company is structured./Then/I’ll give an overview of Xerox around the world/and finally/I’d like to talk about some of the trends/affecting our market/and its future growth./If you have any questions,/I’ll be happy to answer them at the end.Module 33.1 advice on franchisesT= Trainer M=ManT So. That’s the end of my talk. Are there any question? Yes?M Thanks for your talk. It was very interes ting. I’ve been thinking of starting my own business and I wondered what you thought of franchises.T That’s a good question. In general it’s important when you are thinking of becoming a franchisee to someone who likes to follow rules and have support from others. Entrepreneurs tend to be people who don’t like following tried and tested routes, so if you don’t like doing what other people want, then franchising isn’t for you.Secondly, I’d say make sure that the brand is strong and that it’s something you are interested in. For example, making and selling pizzas might be profitable but do you want to be doing it for the next five years? I also think you need to like hard work. People shouldn’t think that running a franchise is less work that being a sole trader.Finally, there’s the money. You still need start-up capital. This can be as low as five thousand pounds and as high as two hundred and thirty thousand pounds for a well-known brand like Domino’s Pizza…3.2 Planning a seminarRecorded message Thank you for calling Business Circle Conferencing. Please state your name and address. Then give the name of the event you’d like information on and we will send it to you immediately. Please speak after the tone.Ray Hello. This is Mr Ray Naunton. That’s N-A-U-N-T-O-N. I’m coming to the event next week called ‘Launching your business online’ and so you’ve already got my details. Anyway ,the reason I’m calling is that I won’t be able to arrive in time for registration and the buffet on the Sunday evening. My train doesn’t arrive until nine fifteen, so I’m going to take a taxi straight to the hotel. So I probably won’t get to the training centre until Monday morning. I hope that’s OK. Anyway it’s just to confirm that I will be there for the course. Oh, and c ould someone send me the schedule for the two days? You can email it to me at r dot naunton at worldsyouroyster dot com. Worldsyouroyster is all one word. That’s w-o-r-l-d-s-y-o-u-r-o-y-s-t-e-r. And all in lower case. Thank you.3.3 Planning a seminarKirsten Hello, Kirsten speakingVanessa Hi, Kirsten. It’s Vanessa. I’m just calling to check details for the group on Sunday evening.Kirsten Sure. Security are opening the room at three. Is that early enough?Vanessa Yes, the buffet won’t be setting up until four thirty so that’s plenty of time. I’ll get there at four and I don’t think anyone will be arriving before five. According to my records, we have twelve. Is that right?Kirsten Yes. Everyone has confirmed. Oh, that reminds me. We’ve had a mess age from Mr Naunton to say he won’t be here until after nine, so he’s checking straight into the hotel. There’s no point in inviting him to come after then, is there? I mean, I assume that we’ll have finished by nine.Vanessa By seven, I hope. Well, I ho pe they’ll have gone by then! If they want to get to know each other any longer, they can use the hotel bar.Kirsten Fine. I think that’s everything, then. Do you need me to be there?Vanessa No. There’s no point in both of us interrupting our weekend. It doesn’t need two of us.Kirsten Great. See you on Monday. Bye.Vanessa Bye.3.4 Leaving messageCall 1Hi, Vanessa. It’s Ralph again. Sorry, I forgot to ask earlier if you can send me details of next month’s seminars. I’ve got two people who re ally need some help with spreadsheets and accounting software. I remember you said that you had some computer courses planned. Anyway, send me details on those and anything else you have coming up. Thanks. Oh. You can email it to me if that’s easier. It’s R for Ralph. Dot. Hensher. At Henckel. That’s H-E-N-C-K-E-L dot D-E. Thanks. Bye.Call 2Hello. My name is Maria Monblot. The reason I’m calling is that I have a booking for next week’s business breakfast meeting. I’m afraid I won’t be able to attend but I would like to come to next month’s instead. I assume it is on the last Wednesday of the month as usual. Please confirm this. You’ve already got my number but just in case, it’s 768 4556.Call 3Hello. This is Jochen Anderson. I am booked in to run the seminar on design on the 25th. I’ve just received the schedule for the day and it appears that I am speaking at nine thirty. That isn’t what I agreed with you. We said I would be at eleven and that I would have ninety minutes, not one hour. You ‘ve also described it as a talk but I’m giving a workshop. Please get back to me about this as soon as possible. I’ll be in my office between two and five o’clock.Call 4Hi, Vanessa. It’s Kirsten. Just to let you know that Jochen Anderson is trying to get hold of y ou. He left message on my home number to say he isn’t happy about the schedule for the 25th.I haven’t got the details with me so I can’t help really. I’m sorry, but can you call him back? He only needs the time changing and something about title. I’m sure one of the other speaker won’t mind changing. You know what he’s like. See you tomorrow.Call 5Hello. This is Bryan in security. I’m returning your call about having the building open on Sunday. I’m just calling to say that’s fine. I’ll be here at midday anyway so it’ll be OK for three o’clock. If there’s anything else you can call me any time on my mobile. It’s 07786 678 8890.3.5 Taking notes and messagesVanessa Hello, Business Circle Conferencing.Jochen Hello. Can I speak to Kirsten, please?Vanessa I’m sorry, she’s not here today. My name’s Vanessa. Can I help you?Jochen This is Jochen Anderson.Vanessa Oh, hello, Mr Anderson. Kirsten said you phoned and I tried calling you at your office. Jochen Well, I’m on my mobile. Anyway, it’s about the schedule for the training event. It isn’t what we agreed.Vanessa Sorry, let me check. So that’s the event on the 25th.Jochen That’s right. And it says I’m speaking at nine thirty.Vanessa And you’re supposed to be speaking at eleven. Yes, well I’m sure we can change it. Jochen Yes, but actually I think the afternoon would be better. After lunch. Can I speak at two pm? Then I can arrive in the morning.Vanessa I see. So that’s two in the afternoon. I’ll have to check with another presenter a nd thencall you back. Could you give me your mobile number?Jochen Certainly. It’s 0778 890 8895.Vanessa Let me read that back to you. 0778 890 8895.Jochen That’s right.Vanessa I’ll call you back in about an hour.Jochen Good. Thank you.3.6 Exam spotlightN=Narrator M=Man W=WomanN Part one. Question 1-12.You will hear three telephone conversations or messages. Write one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice. Conversation One. Question 1-4.Look at the form below. You will hear a woman telephoning about a problem with her subscription to a business magazine. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.M Thank you for calling Business Monthly. Please state your name, the name of your company or organisation and your address. If you already have a subscription with us please give your subscription number and the reason for your call.W Hello. This is Cynthia Perkins – that’s P-E-R-K-I-N-S. I’m the research manager at RA VE solution. That’s R-A-V-E solutions. You’ve got our address on record. I’m calling about our current subscription. The number is IL0378JUL. We paid for twelve issues but we’ve only received eleven. Please send the June edition of the magazine. Thank you very much.N Now listen to the recording again.3.7 Exam spotlightN=Narrator T= Tom M=MariN Conversation Two. Questions 5-8.Look at the form below. You will hear a man telephoning a product company about a training video. You have fifteen seconds to read through the form. Now listen, and fill in the spaces.T Hello, this is Tom Yishan from Bright Star publishing. Could I speak to Mari Jones-Lumley, please?M Speaking. Hello, Tom. How are you?T Fine, thanks. Look, Mari, it’s about this training video you’re making for us.M Oh no, what’s happened?T No, don’t worry. Everything’s fine. It’s just that you know you wanted to film in the printing factory, if you could. Well, I spoke to the ma nager and that’s OK with them expect that the dates we agreed aren’t convenient for them. They want to know if you can put it back by ten days.M I’d normally say yes, Tom, but we’ve already postponed this twice. I can’t go on telling my team to cancel. Anyway, I think we have another project then.T I’m really sorry, Mari, but it’s out of my control.M OK. Can you check with the printing manager if two weeks later would be OK and I’ll haveto with my people.T Two weeks? So that’s the 25th.M Right.T No problem. I’ll try and call him now and get back to you to confirm.N Now listen to the recording again.3.8 Exam spotlightN=Narrator P=Personnel Assistant R=RachelN Conversation three. Question 9-12Look at the form below. You will hear a woman telephoning another department in her company about a job applicant. You have fifteen seconds to read through the message pad. Now listen, and fill in the spaces.P Hello. Personnel.R Hello, this is Rachel in IT. It’s about the application of that new graduate which Michale sent over. Can I have a word with him?P Sorry Rachel, he won’t be in till tomorrow, but you can leave him a message.R Thanks. I’m afraid I’ve got a problem with the application form. Rufus has done his diploma in IT at t he local college but he hasn’t filled in the section on references. I really need to speak to his tutor. Can Michael get hold of the contact details for him – his telephone number or email will do.P OK. Is that all then?R Err, I also need to know when Michael has scheduled him for interview. I think it might be tomorrow but I’m not sure. If it is tomorrow, has somebody confirmed that with Rufus because when I spoke to him briefly yesterday, he didn’t seem to know anything about it.P Oh, dear. Well, I’ll give Michael your message and let you know.R Well, I’ll be in a meeting for the rest of the day so leave me a message about tomorrow, and someone had better ring Rufus and tell him he has an interview. And let me know long he thinks it will take. I’m pretty busy.P Right. Will do.N Now listen to the recording again.Module 44.1 Advertising on the webSpeak Imagine you have new product or new service and you want the world to know about it. One way would be to write the advertisement onto ten or a hundred or thousand pieces of paper and drop them from the sky over your town or city. Someone on the ground might pick one up and read it. Maybe two or three people. On the other hand the wind might blow them away.Now imagine doing the same thing but this time throwing them into the air with adverts for every other product or service in the world. You probably wouldn’t do it, would you? Well, unfortunately, that’s what it’s like to advertise on the Internet.Trying to make your product, service or website known to the rest of Internet community can be very, very frustrating. Not only making it known, but getting visitors to actually visit the site can seem impossible. But there are ways to overcome the impossible when advertising on the Internet, as long as you follow three rules.So, rule number one. The first is to remember that people use search engines. So whenever someone types in a keyword linked to your business, your site needs to appear in the top 50 or so listings in all of the major search engines. Any lower and no one will ever find you.My second rule is that it’s a good idea to spend some useful time and effort on getting your links on other sites. This is an excellent, though very time-consuming way to increase visitors. You can do this by sharing links with other companies, so they have a link on your site and you put one on theirs. Or perhaps through a site review which recommends your products. Also remember that the more links you have elsewhere, the more likely people are to find you through a search engine.My third trip is never to pay for advertising on the web. I think that unless you have a very good reason, it’s a waste of money. With so many ways to get free advertising, I’ve found very little reason to pay for things like banners to promote my site.So those are my three starting points for anyone thinking of web advertising. Before we finish don’t forget that a memorable domain name that people can easily type will help. Email campaigns can work and are an easy w ay to get traffic to the site, though it doesn’t last long. What might be better is to have a monthly newsletter, which people sign up for. I’ve found this to be very effective and more positive than sending spam. Then there are contest with prizes or anything free – maybe some software or cool graphics.Once you’ve got people visiting the site, keep statistics on how may people visit per day and how often people return to the site. In other words, find out who they are. How old they are. Where they come from. What they like doing in their free time. You can get this kind of information by asking them to subscribe to your newsletter, for example …4.2 A bad delegatorManager Hi, Harry. Sorry to bother you but I’m so busy. Could you help me? I know you’re busy too, but I have a meeting with the managing director tomorrow and I don’t have time to do the schedules for next week. I know you did them last time I was off sick, so I thought you could do them again. I don’t want to give you anything too difficult, do I? so if I give you this … sorry , I haven’t had time to sort through it but you’ll work it out. Ok, great. Sorry, must go. If you have any questions … err, ask Mary. I think she did the schedules last time I was on holiday so she can help too. Fine. Bye!4.3 Sentence stressCan I borrow your expertise in something?I’ve asked you because …Let me know how it’s going once a week, please.I’ll need a report on this with your findings and your recommendations.So, let’s go through this one more time to check it’s clear.One thing you might want to think about is …You’ve done a great job on this!I’ve got a job here that will really interest you …I’d like you to be in charge of all of it.What are you going to do?Feel free to call me if you have any questions.Can you give this priority because they need it as soon as possible?The deadline for this is next Thursday.Module 55.1 An interview with an art consultant(1)I I’d like to begin by asking you to imagine that I’ve been asked to find some art for my company’s offices .Where would I started ?AC Well,the first stage in selecting art is normally for one of our art consultants to visit you on site to assess the location,the size of the area and the style of the building ,and so on.I How much difference does it make where I actually put the paintings?AC A great deal.Art needs to be placed taking into account the function of a space.Different types of art are appropriate for different areas.Once we have an idea about what kind of work it is you do and how the space is used,then we begin to find artworks and present a selection of art for your business and building .We can do this on-site or you can visit our galleries.The whole thing is a two-way collaborative process.I So you already have the painting?AC Yes,or we can ask an artist to create works for your specific space.In this case,the client has some input but it’s important to remember when choosing workplace art that art is not your brand .If you ask the artist to emphasise your company image in some way,you’ll just end up with bad art.Either way ,you have an art consultant who oversees and project manages the production of any commissioned artwork,and makes sure it’s completed and installed on time and within budget.And that also includes fitting appropriate lighting and any other maintenance and fitting…\5.2 An interview with an art consultant(2)I One thing I don’t understand is how a company ever decides what to choose .I mean ,art is such a personal thing .How does anyone ever agree?AC Well,that’s true.I think it’s important that you don’t set up committees or anything .If you have a workforce of 300 and you ask everyone ,you’ll get 300 different answers.No,you need to keep it small.Just one or two people .But choosing art for your offices isn’t necessarily about choosing what the individual likes.The real benefits for a business are that the artwork gives a positive image to clients.I So what’s a typical type of art?AC It’s so varied but in general I suggest something strong and bold.If it’s just lightcolours that no one can really see,it’s pointless.You need art which shows your clients you have good taste and that you are successful.I I often go into buildings and look at modern art and think,’What is that?It isn’t of anything.No people .Nothing .’Why do so many companies choose it?AC There are a number of reasons ,other than the fact that the managing director might like it.You don’t want art that will offend anyone .So a painting of a man and a woman with no clothes on is a bad idea .Similiarly,a landscape or a painting of the countryside is the sort of thing you have in your living room at home and doesn’t look very corporate .Also the art needs to say what kind of company you are. Most companies want to give clients the message that says we’re modern and we’re planning for the future .A classical painting says we’re old and traditional .A painting by a young ,modern painter gives a more positive image .And remember ,it doesn’t have to be a painting .A sculpture in the reception area can be very effective ,for example.I Finally,all this must be very expensive .How does a company justify thousands of pounds on this kind of thing?AC It can be expensive but of course many people rent works from us-as little as ten pounds a week.It also means that if you change your mind after a year or so,it’s easy to change the piece .I That sounds like a good idea..5.3 Some opinions on artSpeaker 1 But what is it? Is that a head?Or is it an animal? I can’t see how that is art.I mean,it doesn’t look like anything real.Speaker 2 I agree with you that this is nice. It reminds me of being in a caféin somewhere like Paris but if you put it here no one will see it.It isn’t bold enough for this area.No ,we need something else.Speaker 3 This is beautiful but perhaps it would look better in someone’s office.It’s the sort of painting to help you relax.Speaker 4 Well,I’m not really the right person to ask . I never go to art galleries but this looks like what you see in cathedrals .It doesn’t tell you what our company is about.When people come into reception,they’ll think it’s a Roman temple ,not a hi-tech business.Let’s have something up-to-date.Speaker 5 This is quite good for reception because it shows a man thinking ,which is quite a good image for our company .It says to the visitor that this is a company with ideas .That we’re constantly considerating the future…5.4 Report on a meetingRS OK.Point one is about the conference,It starts on the 8th but I think someone should go out early on the 6th.What do you think ,Hugo?HS Sorry,but I did that last year and sat around for a day .There was a really nothing to do.I think if we go early it shouldn’t be until the 7th.It really isn’t worth it.RS OK,that’s fine ,Do you agree,Dahlia ?DZ Sure .Do you want me to go?。
剑桥国际英语教程第三版听力 Unit 1
Unite 1 Please call me BethExercise 1 Where are you from?Hello, I am David Garza. I am a new club member.Hi, My name is Elizabeth Sliva. Please call me Beth.OK, Where are you from, Beth?Brazil. How about you?I am from Mexico.Oh, I love Mexico. It’s really Beautiful.Thanks. So is Brazil.Oh good. Sun Hee is here.Who is Sun Hee?She is my classmate. We are in the same math class.Where is she from? Let’s go and say hello. Sorry, what’s your last name again? Garcia? Actually, it’s Garza.How do you spell that?G-A-R-Z-A.Exercise 2 SpeakingI am sorry. What’s your name again?It’s a Elisabeth Silva.What do people call you?Everyone calls me Beth.How do you spell last name?S-I-L-V-AExercise 3 What’s Souel like?Sun Hee, this is David Garza. He is a new club member from Mexico.Nice to meet you, David. I am Sun Hee Park.Hi, So you from South Korea.That’s right. I am from Souel.That’s cool. What’s Souel like?It’s really nice. It’s big and very exciting.So, David where are you from?I am from Mexico.Really? What’s city?Mexico city.Woo, what’s like there?It’s a very interesting city.Is it big?Yes, it’s big but I like it love.Exercise 4 PronunciationI am a new club member.Sun Hee is over there.My name is Elisabeth Silva.Excerise 5 Grammer focusI am from Mexico. You are from Brazil. He is from Japan.She is a new club member.It’s an exciting city.We are in the same class.They are my classmates.I’m=I am you’re=you are he’s=he is she’s=she is it’s=it is we’re=we are there’re=there areWh-questions with beWhat’s your name? My name is Beth.Where’s your friend? He is in class.Who’s Sun Hee? She is my classmate.What are your classmates like? They are very nice.Where are you and Loise from? We are from Brazil.How are your classes? They are really interesting.Exercise 7 How’s it going?Hi, David, how’s it going?Fine, thanks. How are you?Pretty good. So are your classes interesting this semester?Yes, they are. I really love chemistry.Chemistry? Are you and Beth in the same class?No, we are n’t. My class is in the morning. Her class is in the afternoon.Listen, I am on my way to the cafeteria now. Are you free?Sure, Let’s go.Exercise 8 Grammer FocusYes-No questions and showed answers with beAre you free? Yes, I am. No, I am not.Is David from Mexico? Yes he is. No he is not. No, he isn’t.Is that class in the morning? Yes, it is. No, it is not. No, it isn’t.Are you and Beth in the same class? Yes We are. No, we aren’t. No, we are not.Are classes interesting? Yes, they are. No, they are not. No, they aren’t.Exercise 10 Lestening What’s your last name again?John, this is my Friend Linda Tanaka. We are in the same English class.Hi Linda, I am Johnsonful Miller. Everyone calls me John.Nice to meet you, John. And what’s your last name again?It’s Miller. M-I-L-L-E-R.Where are you from, John?I am from here, United States. Actually Chicago. How do you like Chicago.I love it. It’s my favourite city.。
剑桥商务英语高级第三版修订版第一单元答案
剑桥商务英语高级第三版修订版第一单元答案1、Tony can _______ the guitar.Now he _______ the guitar. [单选题] *A. play; plays(正确答案)B. playing; playingC. plays; is playingD. play; is playing2、It is important for us _______ English well. [单选题] *A. learnB. learningC. to learn(正确答案)D. learned3、—Judging from ____ number of bikes, there are not many people in the party.—I think so. People would rather stay at home in such _____ weather. [单选题] *A. the, aB. a, /C. the, /(正确答案)D. a, a4、I paint a lot of pictures. [单选题] *A. 评论B. 注意C. 悬挂D. 画(正确答案)5、I got caught in the rain and my suit____. [单选题] *A. has ruinedB. had ruinedC. has been ruined(正确答案)D. had been ruined6、I am so excited to receive a _______ from my husband on my birthday. [单选题] *A. present(正确答案)B. percentC. parentD. peace7、1.________my father ________ my mother is able to drive a car. So they are going to buy one. [单选题] *A.Neither; norB.Both; andC.Either; orD.Not only; but also(正确答案)8、The black coal there shows a sharp()white snow. [单选题] *A. contract withB. content withC. contact toD. contrast to(正确答案)9、More than one student_____absent from the class yesterday due to the flu. [单选题] *A.areB.hasC.isD.was(正确答案)10、My father can?_______ a little English. [单选题] *A. speak(正确答案)B. sayC. talkD. tell11、( ) What other books have you read___ this English novel? [单选题] *A. besides(正确答案)B. exceptC.inD. about12、The man called his professor for help because he couldn’t solve the problem by _______. [单选题] *A. herselfB. himself(正确答案)C. yourselfD. themselves13、John suggest _____ anything about it until they found out more facts. [单选题] *A not to sayB. not sayC to say notD not saying(正确答案)14、You can _______ Bus 116 to get there. [单选题] *A. byB. take(正确答案)C. onD. in15、6.Hi, boys and girls. How are you ________ your posters for the coming English Festival at school? [单选题] *A.getting onB.getting offC.getting with (正确答案)D.getting16、He has two sisters but I have not _____. [单选题] *A. noneB. someC. onesD. any(正确答案)17、I have only two tickets for TF Boys’concert. ______ you ______ he can go with me.()[单选题] *A. Either; or(正确答案)B. Either; norC. Both; andD. Not only; but also18、While my mother _______ the supper, my father came back. [单选题] *A. cooksB. is cookingC. was cooking(正确答案)D. has cooked19、Many young people like to _______ at weekends. [单选题] *A. eat out(正确答案)B. eat upC. eat onD. eat with20、In order to find the missing child, villagers _______ all they can over the past five hours. [单选题] *A. didB. doC. had doneD. have been doing(正确答案)21、Let us put the matter to the vote,()? [单选题] *A. will youB. can weC. may ID. shall we(正确答案)22、Tom’s mother will let him _______ traveling if he comes back?in five days. [单选题] *A. to goB. goesC. wentD. go(正确答案)23、—Can you play tennis?—______. But I can play basketball.()[单选题] *A. Yes, I canB. Yes, I doC. No. I can’t(正确答案)D. No, I don’t24、Reading()the lines, I dare say that the government are more worried than they admitted. [单选题] *A. behindB. between(正确答案)C. alongD. among25、Mary, together with her children ,_____ some video show when I went into the sitting room. [单选题] *A. were watchingB. was watching(正确答案)C. is watchingD. are watching26、You can't see many _____ in a hospital. [单选题] *A. man nurseB. men nurses(正确答案)C. men nurseD. man nurses27、75.As a student in Senior Three, I must work hard.(), I should take exercise to strengthenmy body.[单选题] *A.OtherwiseB.Meanwhile(正确答案)C.ThereforeD.Thus28、Every morning John takes a()to his office. [单选题] *A. 20-minutes' walkB. 20 minute ' walkC. 20-minutes walkD. 20-minute walk(正确答案)29、_______ win the competition, he practiced a lot. [单选题] *A. BecauseB. In order to(正确答案)C. Thanks toD. In addition to30、100.The bus can ______ you to the Great Wall. [单选题] * A.leaveB.take(正确答案) C.change D.spend。
(完整版)新编剑桥商务英语(高级)第三版1.2-1.3
1.2Asking and answering questionAn environmental accidentThe Daily ReporterTankerGrounded200 tonnes of oil leak into sea1 .Following this news announcement a journalist interviews a spokesperson from the company that owns the tanker. Listen to the interview.1 What caused the accident?2 How many accidents has the ship been involved in?3 Does the spokesperson come out of it well?2Complete the questions the journalist asks.1 how this happened?2this isn't the first time this particular ship has been in an accident3And to do to limit the damage?4 this kind of accident is acceptable?5 It's a PR disaster for your company,Indirect questions3 Look at exercise 2. Study the structure of the indirect questions in sentences 1 and 4,and the tag questions in sentences 2 and 5.4 Convert the following questions into indirect questions.0 How many years' experience do you have in customer service?Can you tell me how many years' experience you have in customer Service?1 Where have you worked before?I'd be interested to know2 Are you an ambitious person?Would you say3 Have you gone as far as you can in your present job?Do you think ?4 Who are our main customers?Do you know ?5Convert the following questions into tag questions.0 Are you interested in a full一time job?You're interested in a full-time job ,are not you?1 Are you married?2 Can't you start tomorrow"?3 have you only worked for smaller companies?4 Did you manage to find our offices easily'?5 Is this your first real job?6 Would you be able to work part-time?A job interview6 How would you feel if you were asked these questions? How would you reply?1 Can you tell me why you think you'll be good at this job?2 Why should I employ you?3 You don't have much experience in this field, do you?4 You've taken quite a lot of time out from work .Why is that?5 You are quite a quietly-spoken person. Do you have trouble asserting yourself?G Now, your last job. Did you choose to leave?7 And what do you know about our company?8 So tell me what you did yesterday.7 Work with a partner. Each choose one of the following jobs to be interviewed for. Prepare five questions each and then lake it in turns to adopt the role of interviewer and interviewee. Try to put your interviewee `on the spot: firefighter restaurant manager web designerfundraiser for local sports club trainee investment advisor1.3Reading Test: Introduction andPart OneThe Reading Test has six parts, in which there are a total of 52 questions, and Lasts one hour. It carries 25% of the total marks. The texts are all business-related and vary between 150 and 500 words in length. Each part tests a particular reading skill or understanding of language structure.In the exam, you have an hour to read over 2,000 words, so try to develop your reading speed. The only way to do this is to practise:.Read English business texts, e g Time, Newsweek..Get your news from English Internet sites, e g the BBC, CNN.Part Text tune Skill focus Task1 Single text or 5 Beading for global meaning; Matching summariesshort texts (450 summarising to each section of textwords2 Single text (460- heading for detail; Inserting missing500 words) understanding structure sentences into text3 Single text(500- Reading for general meaning 4-part multiple choice600 words) and specific detail comprehension question 4 Single text (250 Understanding meaning and Gap-fill; multiplewords) grammar of individual words choice (4-choice)5 Single text (250 finding missing words to Open gap-fill onewords} give meaning and cohesion Word per gap)6 Single teat (150- understanding grammatical Identifying incorrect of200 words) structure unnecessary words Past OnePart One is a test of reading for gist or global meaning. five texts or sections have to be matched to live sentences that summariese the general view being expressed in each. Follow these steps·Read the instructions twice and make sure you understand the context of the passages) and what you are being asked to do..Do not read the summaries first.·Bearing in mind what general information you are looking for, read the first text }umlthen try to summarise, in your head, the general view it expresses.·Now read the summaries and lind the one chat matches your own mental summary. ·repeat this procedure for each of the other four texts.summarising1 Write a one-sentence summary for this passage. Compare your answer with your partner.I favour a direct approach to interviewing where the questions really put the candidate under pressure and test their reactions. If you look at manuals on interviewing technique, you'll find that most advise you first to make the candidate feel at ease, and then to ask open-ended questions that give them the freedom to tall; and express themselves as they would like. But I think we're being far too nice here. By allowing people to dictate the direction of the interview, we run the risk of not discovering who they really are and wasting everyone's time.2 Following the approach described above, do this Reading Test Part One. Give yourself about twelve minutes.PART ONEQuestions 1-8. Look at the sentences below and at the five extracts from an article on employee motivation..Match each statement 1-8 to one of the extracts (A, B, C, D or E)..you will need to use some of the letters more than once..There is an example at the beginning (0).Example:0Job satisfaction is the key to an employee's motivation. D1 Companies usually try to motivate employees with extra payment or verbal praise.2Financial rewards don't work so well when the manager assesses performance himself3In the end, motivation has to come from the person himself.4Loyalty and commitment are two different things.5Employees are committed when they understand and believe in the company's aims. 6Most employees see rewards as an end in themselves.7How well you work does not depend on how good your working conditions are.8Good relations between managers and workers create the right working environment AFundamental to the issue of motivation is the distinction between employee loyalty to the company and employee commitment. Employees feel loyal when they feel comfortable and well looked after job security, reasonable conditions of pay, generous holiday entitlement, medical insurance and a good pension. Without these conditions an employee will feel neither loyalty to the company nor any motivation to work. But it is also possible that even with good conditions, the employee may not feel motivated. This is because performance is not directly related to working conditions: an employee can feel secure. whether he works hard or notBMotivation has more to do with commitment to the job. The conditions that produce commitment are different from those that inspire loyalty. Committed employees will have a clear sense of the goals of the company and understand their part in contributing to achieving them. Moreover, they will believe that these goals are worth working for: they will derive job satisfaction from what they do. So companies who want a motivated staff ought to be spending their time thinking about their goals and communicating these with enthusiasm to their staff.CInstead, the motivation debate seems to focus on rewards, either financial or non-financial. For example money is commonly used as an incentive for sales people or others with measurable targets to reach. Sometimes it is also used to reward employees whose performance has been evaluated subjectively by a line manager. This is less satisfactory. Verbal commendation is also used to motivate, from a simple word of encouragement in the employee's ear to a public award ceremony.DBut do all these types of rewards motivate people? Well yes, they do. They motivate them to get rewards. What they don't necessarily do is motivate them to be a committed employee and do a good job. What really motivates people is the level of satisfaction they find in their work. As Herzberg famously put it: 'If you want people motivated to do a good job, give them a good job to do‘ESo the real motivators are things which are intrinsic to the job: that the employee feels part of a unit that is working towards something worthwhile. And from this as long as communication between employee and management is open and respectful, will come recognition for good work, advancement in the company and personal growth. The best that companies can do is to create such an environment and then hope that withinit people are able to motivate themselves。
新编剑桥商务英语中级第三版听力-working from home
working from homeI:OK Michael. You work from home now. Can you tell me about a typical day?M: Sure I always get up around 7 and the first thing i do is get the kids ready for school. I take them at eight thirty and then I always start work at 9:00.I: do you ever have a day where you decide to have the morning off and start work at nine.M: no you can't do that it's important with home-working off and have a timetable and stick to it. if you end up watching TV or doing the cleaning then it isn't for you. So I have lunch at 12:00 and finish work at 2:30 to get the children.I: was that why you gave up your office job?M: yes I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isn't a problem.I:So how long have you been doing this kind of work?M:For about five years I've been with the same company since I left school but with the internet and technology it's easy now to be at home.I: So your employer doesn't mind.M: No it means the company saves money on office space and as long as i get the work done there're happy Sometimes i still go into work to meet clients and so on for example I'm going in nearly every day this week because we have visitors from another company and i can't really invite them over to my house besides it's nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues I miss that side of going into work every day.I: is there anything else you miss?M: Er...mmno not really. and I'll tell you what i really don't miss and that's having to spend 2 hours commuting on the bus and train every day.。
(完整版)新编剑桥商务英语(高级)第三版1.1
1.1 Working life1What does this quotation mean to you?'Life is what happens to you while you're busy making other plans.' john Lennon, English singer& song writer (1940-19830)2Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2Would you prefer to be self-employed or an employee? Why ?3in fifteen years ' timdo you expect to work more or less than now ?4at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost thecontract to supply Toyota5We have educated/trained our staff in the use of laser equipment.6I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8Companies need to offer parents of young children more flexible/overtime hours-9they used only to offer permanent posts, but now most new contracts are temporary/part-time ones.10I have one day off/ holiday a week to attend a course at college.4Make sentences with the words you didnt use in Exercise 3.5Make nouns from thefollowing verbs.Attitude to work6Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ ll need to take next Friday off ,tooTETROIT 一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then the radio executive opened the interview with, 'So, we call you guys theEntitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company'A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatricsprofessor. He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.'It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt Lake City chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: 'Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. 'Do we think we're deserving if we're doing to go out there and break our backs for you'? Yes..'He ended up getting the-job.But some experts say that' having high expectations, and tellin}} your boss what they are, isn't necessarily a bad thing.'It's true they're not all rushing to bury themselvesin a cubicle a} t 己follow orders for the next 40 years, but why on earth should they?'asks .leaf Bartlctt, a University of Carolina psychologist8Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9What do the following phrases from the text mean?1little appetite for hard work2twenty-somethings3instant gratification4coddling parents and colleges5we were spoiled by your generation6break our backs for you7bury themselves in a cubicleGerund and infinitive1Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctant havetrouble/difficulty hope/expect manage succeed in decide think about/consider enjoy avoid involve have be used to/accustomed to be willing/prepared2Which of the following pairs of phrasesis the odd one out grammatically? Why?1be good at - be bad at2be willing 一be reluctant3succeed in - fail4enjoy 一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1When I retire, I plan …2I think I'm quite good at …3Before attending a job interview, it's worth …4My job involves …5When speaking English, I often have difficulty6At work I feel satisfied if I manage …7For my summer holiday this year, I am considering8If I was offered more money, I would be willing9The hardest thing about starting a new job is getting used to10I get annoyed with colleagues if they fail …4Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.The first time you listen, indicate which employee group in the workforce they are talking about.The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE 一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hoursworking environment.pay。
新编剑桥商务英语第三版
Asking and answering questionAn environmental accidentThe Daily ReporterTankerGrounded200 tonnes of oil leak into sea1 .Following this news announcement a journalist interviews a spokesperson from the company that owns the tanker. Listen to the interview.1 What caused the accident2 How many accidents has the ship been involved in3 Does the spokesperson come out of it well2Complete the questions the journalist asks.1 how this happened2this isn't the first time this particular ship has been in an accident 3And to do to limit the damage4 this kind of accident is acceptable5 It's a PR disaster for your company,Indirect questions3 Look at exercise 2. Study the structure of the indirect questions in sentences 1 and 4,and the tag questions in sentences 2 and 5.4 Convert the following questions into indirect questions.0 How many years' experience do you have in customer serviceCan you tell me how many years' experience you have in customer Service 1 Where have you worked beforeI'd be interested to know2 Are you an ambitious personWould you say3 Have you gone as far as you can in your present jobDo you think4 Who are our main customersDo you know5Convert the following questions into tag questions.0 Are you interested in a full一time jobYou're interested in a full-time job ,are not you1 Are you married2 Can't you start tomorrow"3 have you only worked for smaller companies4 Did you manage to find our offices easily'5 Is this your first real job6 Would you be able to work part-timeA job interview6 How would you feel if you were asked these questions How would you reply1 Can you tell me why you think you'll be good at this job2 Why should I employ you3 You don't have much experience in this field, do you4 You've taken quite a lot of time out from work .Why is that5 You are quite a quietly-spoken person. Do you have trouble asserting yourselfG Now, your last job. Did you choose to leave7 And what do you know about our company8 So tell me what you did yesterday.7 Work with a partner. Each choose one of the following jobs to be interviewed for. Prepare five questions each and then lake it in turns to adopt the role of interviewer and interviewee. Try to put your interviewee `on the spot:firefighter restaurant manager web designerfundraiser for local sports club trainee investment advisorReading Test: Introduction andPart OneThe Reading Test has six parts, in which there are a total of 52 questions, and Lasts one hour. It carries 25% of the total marks. The texts are all business-related and vary between 150 and 500 words in length. Each part tests a particular reading skill or understanding of language structure.In the exam, you have an hour to read over 2,000 words, so try to develop your reading speed. The only way to do this is to practise:.Read English business texts, e g Time, Newsweek..Get your news from English Internet sites, e g the BBC, CNN.Part Text tune Skill focus Task1 Single text or 5 Beading for global meaning; Matching summariesshort texts (450 summarising to each section of textwords2 Single text (460- heading for detail; Inserting missing500 words) understanding structure sentences into text3 Single text(500- Reading for general meaning 4-part multiple choice600 words) and specific detail comprehension question4 Single text (250 Understanding meaning and Gap-fill; multiplewords) grammar of individual words choice (4-choice)5 Single text (250 finding missing words to Open gap-fill onewords} give meaning and cohesion Word per gap)6 Single teat (150- understanding grammatical Identifying incorrect of200 words) structure unnecessary wordsPast OnePart One is a test of reading for gist or global meaning. five texts or sections have to be matched to live sentences that summariese the general view being expressed in each. Follow these steps·Read the instructions twice and make sure you understand the context of the passages) and what you are being asked to do..Do not read the summaries first.·Bearing in mind what general information you are looking for, read the first text }umlthen try to summarise, in your head, the general view it expresses.·Now read the summaries and lind the one chat matches your own mental summary.·repeat this procedure for each of the other four texts.summarising1 Write a one-sentence summary for this passage. Compare your answer with your partner.I favour a direct approach to interviewing where the questions really put the candidate under pressure and test their reactions. If you look at manuals on interviewing technique, you'll find that most advise you first to make the candidate feel at ease, and then to ask open-ended questions that give them the freedom to tall; and express themselves as they would like. But I think we're being far too nice here. By allowing people to dictate the direction of the interview, we run the risk of not discovering who they really are and wasting everyone's time.2 Following the approach described above, do this Reading Test Part One.Give yourself about twelve minutes.PART ONEQuestions 1-8. Look at the sentences below and at the five extracts from an article on employee motivation..Match each statement 1-8 to one of the extracts (A, B, C, D or E). .you will need to use some of the letters more than once..There is an example at the beginning (0).Example:0Job satisfaction is the key to an employee's motivation. D1 Companies usually try to motivate employees with extra payment or verbal praise.2Financial rewards don't work so well when the manager assesses performance himself3In the end, motivation has to come from the person himself.4Loyalty and commitment are two different things.5Employees are committed when they understand and believe in the company's aims.6Most employees see rewards as an end in themselves.7How well you work does not depend on how good your working conditions are.8Good relations between managers and workers create the right working environmentAFundamental to the issue of motivation is the distinction between employee loyalty to the company and employee commitment. Employees feel loyal when they feel comfortable and well looked after job security, reasonable conditions of pay, generous holiday entitlement, medical insurance and a good pension. Without these conditions an employee will feel neither loyalty to the company nor any motivation to work. But it is also possible that even with good conditions, the employee may not feel motivated. This is because performance is not directly related to working conditions: an employee can feel secure. whether he works hard or notBMotivation has more to do with commitment to the job. The conditions that produce commitment are different from those that inspire loyalty. Committed employees will have a clear sense of the goals of the company and understand their part in contributing to achieving them. Moreover, they will believe that these goals are worth working for: they will derive job satisfaction from what they do. So companies who want a motivated staff ought to be spending their time thinking about their goals and communicating these with enthusiasm to their staff.CInstead, the motivation debate seems to focus on rewards, either financial or non-financial. For example money is commonly used as an incentive for sales people or others with measurable targets to reach. Sometimes it is also used to reward employees whose performance has been evaluated subjectively by a line manager. This is less satisfactory. Verbal commendation is also used to motivate, from a simple word of encouragement in the employee's ear to a public award ceremony.DBut do all these types of rewards motivate people Well yes, they do. They motivate them to get rewards. What they don't necessarily do is motivate them to be a committed employee and do a good job. What really motivates people is the level of satisfaction they find in their work. As Herzberg famously put it: 'If you want people motivated to do a good job, give them a good job to do‘ESo the real motivators are things which are intrinsic to the job: that the employee feels part of a unit that is working towards something worthwhile. And from this as long as communication between employee and management is open and respectful, will come recognition for good work, advancement in the company and personal growth. The best that companies can do is to create such an environment and then hope that within it people are able to motivate themselves。
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新编剑桥商务英语听力第三版01
1.1WORKING FROM HOME
I: Ok, Michela. You work from home now. Can you tell me about a typical1 day?
M: Sure, I always get up aroud 7 and the first thing i do is get the kids ready for school.I take them at eight thirty and then i always start work at 9.
I: Do you ever have a day where you decide to have the morning off and start work at nine.
M: No,you can't do that. It's important with home-working off and have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isn't for you. SO I have lunch at 12 and finish work at 2:30 to get the children.
I: Was that why you gave up your office job?
M: Yes, I wanted to spend more time with the children.
It gives me more flexibility2. Sometimes I need to work in the evening but usually it isn't a problem.
I: So how long have you been doing this kind of work?
M: For about five years. I've been with the same company since I left school but with the Internet and technology it's easy now to be at home.
I: So your employer3 doesn't mind.
M: No. It means4 the company saves money on office space and as long as I get the work done, they're happy.Sometimes I
still go into work to meet clients5 and so on. For example, I'M going in nearly every day this week because we have visitors from another company and I can't really invite them overto my house. Besides, it's nice to go in every so often.
I like to see people and catch up on the gossip6 and the news with my colleagues7. I miss that side of going into work every day.
I: is there anything else you miss?
M:ERMM,no, not really. And I'll tell you what I really don't miss and that's having to spend 2 hours commuting on the bus and train every day
点击收听单词发音收听单词发音
1 typical 5ltwo
adj.典型的,象征的,有代表性的
参考例句:
This is typical Chinese English.这是典型的中式英语。
It is a typical Persian garden.这是个典型的波斯式花园。
2 flexibility vjPxb
n.柔韧性,弹性,(光的)折射性,灵活性
参考例句:
Her great strength lies in her flexibility.她的优势在于她灵活变通。
The flexibility of a man's muscles will lessen as he becomes old.人老了肌肉的柔韧性将降低。
3 employer ItNzrt
n.雇用方,雇主
参考例句:
My employer deducted ten pounds from my wages this week.
我的雇主从我本周的工钱中扣除了十英镑。
His monthly salary is paid into the bank by his employer.
他的月薪由雇主替他存入银行。
4 means 9oXzBX
n.方法,手段,折中点,物质财富
参考例句:
That man used artful means to find out secrets.那人使用狡
猾的手段获取机密。
We must get it done by some means or other.我们总得想办法
把它干完。
5 clients fac04ca68a48af91f029*******a2463
n.顾客( client的名词复数 );当事人;诉讼委托人;[计算机]
客户端
参考例句:
a lawyer with many famous clients 拥有很多委托人的律师
She understood the importance of establishing a close rapport with clients. 她懂得与客户建立密切和谐的关系的重要性。
6 gossip AeEzc
n.流言蜚语,爱说长道短的人;vi.传播流言
参考例句:
She broadcast the gossip all over the town.她将这个流言传遍全镇。
They spread a lot of tacky gossip about his love life.关于他的爱情生活,他们散播了很多不堪的闲言闲语。
7 colleagues 7801ef7e930d2e49cf6e071f5fc43c63
n.同事,同僚( colleague的名词复数 );同人
参考例句:
He wanted to confer with his colleagues before reaching a decision. 他想与他的同事先商议一下再作出决定。
She is held in high esteem by her colleagues. 她深受同事的敬重。