管理学英语习题答案
英语管理1参考答案
英语管理1参考答案一、选择题（每题2分，共20分）1. A. 根据题目所给的语境，A选项是最合适的答案。
2. C. 根据题目的描述，C选项更符合语法和语境。
3. B. 根据题目所给的选项，B选项是最佳选择。
4. D. 题目要求选择最合适的选项，D选项是正确答案。
5. A. 根据题目的语境，A选项是最佳选择。
6. C. 根据题目的描述，C选项是正确的。
7. B. 题目要求选择最合适的选项，B选项是正确答案。
8. D. 根据题目的语境，D选项是最佳选择。
9. A. 题目要求选择最合适的选项，A选项是正确答案。
10. C. 根据题目的描述，C选项是正确的。
二、填空题（每空1分，共10分）11. management 根据语境，此处应填入“管理”的英文单词。
12. strategies 根据语境，此处应填入复数形式的“策略”。
13. efficiency 根据语境，此处应填入“效率”的英文单词。
14. communication 根据语境，此处应填入“沟通”的英文单词。
15. objectives 根据语境，此处应填入复数形式的“目标”。
16. resources 根据语境，此处应填入复数形式的“资源”。
17. performance 根据语境，此处应填入“表现”的英文单词。
18. innovation 根据语境，此处应填入“创新”的英文单词。
19. leadership 根据语境，此处应填入“领导力”的英文单词。
20. motivation 根据语境，此处应填入“动机”的英文单词。
三、阅读理解（每题3分，共30分）21. B. 根据文章的第一段，B选项是正确答案。
22. D. 根据文章的第二段，D选项是正确答案。
23. A. 根据文章的第三段，A选项是正确答案。
24. C. 根据文章的第四段，C选项是正确答案。
25. B. 根据文章的第五段，B选项是正确答案。
26. D. 根据文章的第六段，D选项是正确答案。
管理英语2参考答案
管理英语2参考答案一、选择题（每题2分，共20分）1. A. 根据题目分析，选项A是正确答案。
2. C. 根据上下文的语境，选项C是最佳选择。
3. B. 此题考查词汇的辨析，选项B与题意相符。
4. D. 根据语法规则，选项D为正确答案。
5. A. 根据句意，选项A是正确选项。
6. C. 此题考查固定搭配，选项C符合句意。
7. B. 根据时态的用法，选项B是正确答案。
8. D. 此题考查非谓语动词，选项D为正确选项。
9. A. 根据句意，选项A是正确答案。
10. C. 此题考查连词的用法，选项C符合句意。
二、填空题（每题1分，共10分）11. management 根据题干中的“管理”一词，填入名词形式。
12. strategic 根据题干中的“战略性”一词，填入形容词形式。
13. efficiency 根据题干中的“效率”一词，填入名词形式。
14. objectives 根据题干中的“目标”一词，填入复数形式。
15. communication 根据题干中的“沟通”一词，填入名词形式。
16. innovation 根据题干中的“创新”一词，填入名词形式。
17. competitive 根据题干中的“竞争力”一词，填入形容词形式。
18. resources 根据题干中的“资源”一词，填入复数形式。
19. collaboration 根据题干中的“合作”一词，填入名词形式。
20. performance 根据题干中的“表现”一词，填入名词形式。
三、阅读理解（每题3分，共30分）21. B. 根据文章第一段的描述，选项B是正确答案。
22. D. 文章第二段提到了相关概念，选项D与文章内容相符。
23. C. 第三段中提到了相关策略，选项C是正确答案。
24. A. 第四段中提到了管理的基本原则，选项A与文章内容一致。
25. B. 第五段中提到了管理的实践，选项B是正确答案。
26. D. 根据文章最后一段的总结，选项D是正确答案。
格里芬管理学英文题库领导职能及其答案
格里芬管理学英文题库：领导职能第16章员工激励与绩效的管理1、Individual job performance is determined by motivation and environment.1)TRUE2)FALSE2、The motivation process begins with1)Efforts to fulfill needs.2)A need deficiency.3)Evaluation of need satisfaction.4)Performance.5)None of the above 3、Hygiene factors are related to the1)Work content.2)Work environment.3)Esteem needs.4)Growth needs.4、According to Maslow, when the needs at a particular level are met, these needs are no longer a motivator, and the next higher level of needs becomes operative.1)TRUE2)FALSE5、Self-actualization needs are the most difficult for a manager to address.1)TRUE2)FALSE6、The Japanese used to have lifetime employment with one company. But in the 90s the Japanese economy experienced serious setbacks and Japanese workers were forced to address _____ needs previously almost guaranteed.1)Physiological2)Belongingness3)Security4)Self-actualization7、According to Herzberg’s two-factor theory of motivation, which of the following is a motivator?1)Pay2)Working conditions3)Hygiene factors4)An opportunity to show what you can do5)A quality supervisor8、Ellen claims her job is so easy she goes to work to relax after a busy weekend. She says she’ll never retire. Using Herzberg’s theory of motivation1)Ellen needs to satisfy her actualization need.2)Existence is the need most important to Ellen.3)Hygiene factors are more important to Ellen than motivators.4)The need for affiliation motivates Ellen.5)Ellen has a high effort-to-performance expectancy level.9、Students who want their exams graded and returned as soon as possible probably have a high need for1)Power.2)Affiliation.3)Security.4)Achievement.10、People with a strong need for power prefer jobs that offer a chance to make friends.1)TRUE2)FALSE11、The extent to which an individual wants a particular outcome is1)Valence.2)Outcome.3)Expectancy.4)Performance.12、Which of the following factors would most likely cause an employee to havea low effort-to-performance expectancy?1)The company keeps its pay schedules secret.2)The employee perceives his or her ability as low. Management increases standards for receiving a bonus when workers start increasing productivity.3)It is a well-known fact that the organization pays below industry standards.4)The employee feels that the organization’s reward is not adequate.13、Treating everyone the same is fair according to equity theory.1)TRUE2)FALSE14、When A&P employees earn large bonuses based upon high rates of efficiency, this is an example of addressing __________ expectancy.1)Effort-to-valence2)Effort-to-performance3)Performance-to-outcome4)Performance-to-valence15、Nate perceives that no matter how much he studies he won’t do as well as Carol on the test. What makes it worse is Carol doesn’t even study. According to equity theory Nate will1)Study harder.2)Lower his goal.3)Tell Carol to study.4)Study with Carol.5)None of the above16、The least productive way to get employees to perform desired behaviors is to use1)Positive reinforcement.2)Avoidance.3)Punishment.4)Extinction.17、Raj sells office-management software to people in the medical profession. His sales manager has advised Raj that one of his goals this year should be to increase the time he spends on after-the-sale service. Raj sees after-the-sale service as a poor use of time that could be used to sell. In terms of the goal-setting theory, the likelihood that Raj will achieve his sales manager’s goal is low due to a lack of goal1)Consistency and uniformity.2)Congruity and consistency.3)Acceptance and commitment.4)Difficulty and acceptance.5)Conformity and flexibility.18、Positive reinforcement will strengthen behavior.1)TRUE2)FALSE19、Behavior modification is a technique of applying the concepts of the __________ model of motivation.1)Reinforcement2)Equity3)Goal-setting4)Porter-Lawler20、At the U. S. Military Academy cadets receive demerits if they show up to class late,don’t keep their rooms clean, and numerous other offenses. This is an example of1)Positive reinforcement.2)Punishment.3)Avoidance.4)Extinction.5)An extrinsic reward.21、A fixed-interval schedule provides the least incentive for good work.1)TRUE2)FALSE22、The two methods of reducing the frequency of behavior are punishment and avoidance.1)TRUE2)FALSE23、Oscar likes to pass along gossip about coworkers to his supervisor. However, his supervisor just ignores his comments and keeps talking about work-related issues. His supervisor is using _____ to weaken Oscar’s behavior.1)Punishment2)Extinction3)Avoidance4)Resentment5)Denial24、Robyn sells real estate for a large franchised organization. She likes the fact that she is allowed to set her own work goals, make decisions, and solve problems having to do with the houses that her customers are buying and selling. The real estate company for which Robyn works uses _____ to enhance employee motivation.1)Empowerment2)Autonomy3)Self-relevance4)Employees’ need for affiliation5)Employees’ need for self-actualization 25、Flexible work schedules, the 4/40 workweek, job sharing, and home-based work are all examples of what the text calls1)Work redesign plans.2)Goal-setting theory issues.3)Alternative work arrangements.4)Behavior modification plans.5)Organizational modifications.26、Employees work harder when earnings are1)Based upon seniority.2)Higher than average.3)Based upon performance.4)Equal for everyone in the organization.27、Incentive pay plans result in permanent increases to an employee’s base compensation at the end of the year.1)TRUE2)FALSE28、An organization that pays two workers doing the same job a different wage because one has the ability to perform more tasks than the other is using a gain-sharing pay system.1)TRUE2)FALSE29、Which of the following is a basic characteristic of an effective reward system?1)Rewards are distributed fairly.2)The reward system offers various ways to satisfy individual needs.3)The rewards satisfy employees’ basic needs.4)The rewards are comparable to those offered by other organizations in the immediate area.5)All of the above30、Employee Stock Ownership Plans (ESOPs) represent a group-level performance plan whereby employees are gradually given a stake in ownership of a corporation.1)TRUE2)FALSE第17章领导和影响的过程1、Leadership is1)A process.2)A property.3)Using influence to shape behavior without using force.4)A set of characteristics found in people who are leaders.5)All of the above.2、A person cannot be a manager without also being a leader.1)TRUE2)FALSE3、Which of the following is an example of an individual who is leading?1)A person identifying defects2)A person organizing staff functions3)A friend convincing you to try a new restaurant4)A person planning detailed evaluations5)All of the above4、All managers have legitimate power.1)TRUE5、Using power by the method of information distortion is sometimes considered unethical.1)TRUE2)FALSE6、Power derived from one’s position within the organizational hierarchy is referred to as__________ power.1)Referent2)Expert3)Legitimate4)Authority7、A boss ni cknamed the “Ax Man” by his employees would most likely use _____ power frequently.1)Expert2)Legitimate3)Referent4)Reward5)Coercive8、Actor Ronald Regan became a president. Wrestler Jessie Ventura became a governor. There is a political theory that because of the _____ powers these men have, their election to public office was virtually guaranteed.1)Referent2)Expert3)Legitimate4)Coercive5)Reward9、When an employee does what she is asked to do because she wants to earn a bonus, her behavior is in fluenced primarily by the leader’s use of _____ power.1)Reward2)Coercive3)Expert5)Legitimate10、The more a manager uses coercive power, the more1)Power he/she has.2)Authority he/she has.3)He/she is not leading.4)He/she is leading.11、Andrea, the deputy director of public relations, has been with the firm 27 years. Her primary power is1)Referent.2)Expert.3)Legitimate.4)Coercive.5)Reward.12、A person can have power without using it.1)TRUE2)FALSE13、The trait approach to leadership has identified a small set of personal characteristics that accurately predict leader success.1)TRUE2)FALSE14、Favorableness of situation is determined from the point of view of the1)Subordinates.2)Leader.3)Peers.4)Organization.15、Situational models assume there is one best style of leadership.1)TRUE2)FALSE16、When a leader’s style and the situation do not match, Fiedler argues that the manager should change his/her style.1)TRUE2)FALSE *correct answer17、A participative leader would be preferred by an employee with a high internal locus of control.1)TRUE2)FALSE18、Daniel has been appointed leader of a project task force. His legitimate power in this position is minimal. The task is unstructured since no guidelines exist for the project. Also, Daniel has had some personality clashes with some of the task force members, so leader-member relations are poor. According to Fiedler’s LPC theory, what type of leadership style is appropriate in this situation?1)Relationship-oriented2)Task-oriented3)Participative4)Transformational leadership5)None of the above19、Frank refers to Dan as his “go to guy.” When the project is critical Dan gets the job.This is an example of_____ approach to leadership.1)Path-goal2)Leader-member exchange3)Vroom-Yetton-Jago4)Substitutes for leadership5)Life cycle theory20、One of the problems with many family-owned businesses is that the father or mother who started the business uses a(n) _____ leader behavior. Sons and daughters who are brought into the business are still treated as children rather than as equals. The members of the newer generation are told what to do, how to do it, and when it should be done.1)Directive2)Supportive3)Participative4)Achievement-oriented5)Relationship-oriented21、An important situational variable in Vroom’s decision tree model is1)Number of subordinates.2)Time.3)Locus of control.4)Self-efficacy.22、Subordinates who are in the in-group tend to have better job performance.1)TRUE2)FALSE23、President Clinton was an example of a _____ leader who set high expectations for the country and energized others to achieve his expectations while maintaining a high level of sympathy and understanding with the American public, although his overall success is debatable.1)Charismatic2)Figurehead3)Symbolic4)Integrative5)Participative24、A formal, inflexible reward system may neutralize leader behavior.1)TRUE2)FALSE25、Self-confidence is an important characteristic of __________ leadership.1)Task2)Employee-centered3)Substitute4)Charismatic26、Charismatic leaders would make extensive use of their referent power.1)TRUE2)FALSE27、Which of the following forms of political behavior is most likely to involve giving something to someone in exchange for that person’s support?1)Persuasion2)Inducement3)Creation of an obligation4)Coercion5)Campaigning28、Direct and intentional efforts to enhance one’s image in the eyes of others is1)Impression management.2)Creation of an obligation.3)A leader-member exchange.4)Use of legitimate power.29、Managers can reduce political behavior by1)Using coercive power.2)Providing feedback to subordinates.3)Keeping tight control of subordinates.4)Keeping arguments behind closed doors.30、Political behavior occurs at all levels and in all directions within organizations.1)TRUE2)FALSE第18章人际关系与沟通的管理1、The difference between communication and effective communication is mutual understanding.1) TRUE2) FALSE2、Managers spend more than half of their time communicating.1) TRUE2) FALSE3、Good interpersonal relations within an organization are often a source of1) Conflict.2) Synergy.3) Entropy.4) Jealousy.4、Combining oral and written communication is often too confusing to be effective.1) TRUE2) FALSE5、When the message to an employee is personal, non-routine, and brief, the most appropriate form of communication is a formal letter.1) TRUE2) FALSE6、One disadvantage of oral communication is that it can lack accuracy.1) TRUE2) FALSE7、“Noise” during communication occurs1) All during the process.2) During transmission of the message.3) During encoding.4) During decoding.8、Non-managers use horizontal communication more often than managers.1) TRUE2) FALSE9、In your office, it is not necessary for all members of your staff to communicate directly with each other. In fact, the most effective communication takes place when each subordinate talks only with you because the work to be done is relatively simple. According to the research on communications networks, what type of network would be most effective in your office?1) Chain2) Y3) Circle4) All-channel5) Wheel10、The content of __________ communication is often suggestions and complaints.1) Downward2) Horizontal3) Upward4) Nonverbal11、A manager not physically in the office is likely to be cut out of the grapevine; which is good because the grapevine is gossip.1) TRUE2) FALSE12、Managers who rely heavily upon electronic communication give up valuable1) Informal communication.2) Time.3) Feedback.4) Encoding.13、You have a job interview in which you and the interviewer sit in two armchairs with nothing between you. The room is bright and tastefully decorated. These characteristics are all part of the form of nonverbal communication called image.1) TRUE2) FALSE14、When a line supervisor of the day shift coordinates with the line supervisor of the night shift they are engaging in _____ communication.1) Vertical2) Upward3) Downward4) Horizontal5) Transactional15、A work team composed of various functional managers would tend to encourage1) Horizontal communication.2) Professional jargon.3) Downward communication.4) Effective communication.5) A managerial grapevine.16、Which of the following is an example of downward communication?1) Employee suggestion box2) Expense account filed by a sales representative with her supervisor3) Standard operating procedure4) Letter to the editor in the company newsletter5) Absenteeism report from the clerk who keeps employee records17、Which of the following is likely to occur if electronic communication is used at the expense of face-to-face meetings and conversations?1) It will be harder to build a strong organization culture.2) It will be harder to develop solid working relationships.3) It will be harder to create a mutually supportive atmosphere of trust andcooperation.4) It will be easier for members of the organization to work from widelyseparated locations.5) All of the above18、A common individual barrier to communication is1) Semantics.2) Timing.3) Noise.4) Inconsistency.19、Recent research has shown that the information carried in the organizational grapevine is very inaccurate.1) TRUE2) FALSE20、Over 90 percent of the meaning of a message is transmitted through nonverbalcommunication.1) TRUE2) FALSE21、When a CEO meets with the board of directors, this is an example of management by wandering around.1) TRUE2) FALSE22、If a manager decided to respond to a grapevine by _____, it would most likely be a waste of his or her time.1) Determining who the key people in it are2) Trying to get information from it3) Testing employee reactions to various bits of untrue gossip4) Attempting to control the kind of information in it5) Attempting to eliminate it23、Grapevines are found only in very large organizations.1) TRUE2) FALSE24、Edward Lewis, CEO of Essence Communications, strolls around the organization and starts spontaneous conversations with employees and others involved with the company. He says it allows him to keep his finger on the pulse of the organization. Lewis engages in1) Management by objective.2) Formal grapevine management.3) Management by exception.4) Management by wandering around.5) Participative management.25、If you want to engage in successful negotiations, one of the important rules to follow is to have the negotiation meeting held in your offices rather than in the office of the party with whom you are negotiating. This is an example of the use of1) Nonverbal communication.2) Transactional communication.3) Oral communication.4) Status differences as a barrier to communication.5) Noise.26、Maurice asked Lyle if he had calculated the activity ratios for the last quarter. Lyle said that he had because he had calculated turnover ratios. The much broader definition of activity ratios that Maurice assigned to the term led to a communication problem caused by1) Jargon.2) Semantics.3) Synergetics.4) Overload.5) Dialog.27、Bill and Dave are working on a problem, but they are having trouble getting through to each other because one of them thinks the problem is a promotional problem and the other thinks it is a distribution problem. The barrier causing this ineffective communication is different perceptions.1) TRUE2) FALSE28、When Bill arrived at work he had 159 email messages. He quickly deleted most of them. But accidentally deleted an important one. His mistake was most likely due to1) Overload.2) Poor listening skills.3) Status or power differences.4) Semantics.5) Reluctance to communicate.29、Which of the following sender techniques for improving communication is probably most important?1) Maintaining credibility2) Being sensitive to the other person’s position3) Being aware of the meanings others may place on words4) Providing channels for feedback5) Practicing30、Ramon plays golf with his coworkers every Friday. Managers should _____ such informal interaction because _____.1) Encourage; it promotes strong culture and enhances understanding2) Discourage; it promotes gossip3) Encourage; golf relaxes people4) Discourage; it promotes the grapevine5) Discourage; some people are too competitive at golf and it will causefriction格里芬管理学英文题库答案领导职能第16章1 ~10：2，2，2，1，1；3，4，3，4，2；11~20：1，2，2，3，2；3，3，1，1，2；21~30：1，2，2，1，3；3，2，2，5，1。
管理学英语试题及答案
管理学英语试题及答案一、选择题（每题2分，共20分）1. The term "management" refers to the process of:A. Making decisionsB. Organizing resourcesC. Directing and controlling activitiesD. All of the above答案：D2. Which of the following is NOT a function of management?A. PlanningB. StaffingC. MotivatingD. Selling答案：D3. The process of setting goals and deciding on actions to achieve these goals is known as:A. OrganizingB. LeadingC. PlanningD. Controlling答案：C4. Which of the following is an example of a managementprinciple?A. Division of laborB. CentralizationC. DelegationD. All of the above答案：D5. In the context of management, "controlling" refers to:A. The process of ensuring that things are done as plannedB. The process of making plansC. The process of organizing resourcesD. The process of motivating employees答案：A6. The concept of "span of control" is related to:A. The number of employees a manager can effectively superviseB. The range of activities a manager is responsible forC. The level of authority a manager hasD. The type of control systems a manager uses答案：A7. The management function that involves influencing people to work towards organizational goals is:A. OrganizingB. LeadingC. PlanningD. Controlling答案：B8. Which of the following is a characteristic of effective communication?A. ClarityB. AmbiguityC. DisorganizationD. Lack of feedback答案：A9. The "scientific management" theory was developed by:A. Henri FayolB. Max WeberC. Frederick TaylorD. Abraham Maslow答案：C10. In the context of management, "empowerment" means:A. Giving employees the authority to make decisionsB. Centralizing all decision-making powerC. Reducing the role of employees in decision-makingD. Ignoring employee input in decision-making答案：A二、填空题（每题1分，共10分）1. The four basic functions of management are planning, organizing, leading, and ________.答案：controlling2. The management principle that suggests that there is an optimal span of control for each manager is known as ________.答案：span of control3. The management approach that focuses on the social needsof employees is known as the ________ approach.答案：human relations4. The process of identifying, selecting, orienting, training, and compensating employees is known as ________.答案：staffing5. A management style that involves a high level of task orientation and a low level of relationship orientation is known as ________ leadership.答案：autocratic6. The concept of "management by objectives" was developed by ________.答案：Peter Drucker7. The "Maslow's hierarchy of needs" theory suggests that people are motivated by a series of needs, starting with physiological needs and ending with ________ needs.答案：self-actualization8. In a ________ structure, there is a clear chain of command and a narrow span of control.答案：hierarchical9. The process of comparing actual performance with planned performance is known as ________.答案：budgeting10. The management function that involves setting goals and determining the sequence of actions needed to achieve them is known as ________.答案：strategic planning三、简答题（每题5分，共30分）1. What are the three key characteristics of an effective organizational structure?答案：An effective organizational structure should havethe following characteristics: clarity of roles and responsibilities, a clear chain of command, and a balance between centralization and decentralization.2. Explain the difference between leadership and management.答案：Leadership is the process of influencing, motivating, and directing individuals towards the achievement of organizational goals. Management, on the other hand, is a broader concept that includes planning, organizing, leading, and controlling organizational resources to achieve goals.3. What are the main principles of scientific management according to Frederick Taylor?答案：The main principles of scientific management includethe scientific selection and training of workers, the scientific selection of tasks and tools, the scientific determination of work methods, and the scientific scheduling of work and rest periods.4. Describe the four stages of the control process.。
管理英语 高等教育出版社 参考答案
管理英语参考答案及参考译文高等教育出版社高等教育电子音像出版社VII. 1. perform four basic functions2. to achieve some purpose3. is organized around management functions4. be responsible for defining an organization’s goal and establishing an overall strategy5. motivating subordinates, resolving conflicts among members and directing their activities6. must be compared with the previously-set goals7. correct the organization’s performance at once8. to ensure that everything goes well in the organizationReading BVIII. 1. F 2. F 3. T 4. T 5. F IX. 1. On Dec. 17th, 2016.2. At least $1 500.3. By giving the management one day’s notice in writing or one day’s salary in lieu of notice.4. The Management is entitled to terminate the contract.5. Y es, the Management is entitled to dismiss him according to the terms of the contract.X. 1. refer to your application for employment with us2. not exceeding three months effective from the date you report for work3. Either party can terminate the contract of service4. prejudicial to the interest or reputation of the company5. may be transferred to any section within the Hotel22. Block Style:参考答案3Huafeng I/E Trading Co., Ltd.#208, Heping Road,Shenzhen, ChinaPost Code: 518000Tel: (0755) 833228XX Fax: (0755) 833228XXJuly 12, 2016International T rading Dynamics Corporation#211,West Foothill AvenueUpland, CA 13185U.S.A.Dear Sirs,Please send us a catalogue and a price list for microwave ovens and state whatdiscount you allow for large orders.Y ours faithfully,Wang LiangManagerIV. 1. Thank you for your letter of May 15.2. We have seen your advertisement in Time and should be glad to have your catalogue and pricelist.3. Thank you for your letter of inquiry of Oct.1.4. We are enclosing the catalogue and price list you asked for.5. We are sorry to learn from your letter of May 10 that ...6. We are looking forward to hearing from you soon.7. An early reply will help us to help you.8. We hope this will meet your early attention.4参考答案Part Three Listening and SpeakingEstablish Business RelationshipIII. 1. A: This is our quality product.A: It’s different in design and materials.B: Do you supply spare parts?A: We always keep our customers’ interest at heart.2. A: We are thinking about participating in China Hi-T ech Fair.B: When will it be?B: Will you demonstrate your latest machine?5VII. 1. derived from a report provided by the personnel department2. assesses the current status and future needs3. the knowledge, skills and abilities needed to do / perform a certain job4. mainly keeps its attention on5. what talents and skills are currently available in the firm6. be interviewed individually or in a group7. in determining whether the candidates are qualified or not8. to have employees record their daily activities in a diary or notebookReading BVIII. 1. F 2. F 3. T 4. F5. TIX. 1. Manager of Information Systems.2. Summary.3. 5 to 7 subordinates.4. Y es, he is.5. a) following broadly-based directions;b) selecting and training his own people;c) reading and analyzing information;d) managing his own people and communicating with people.X. 1. in the field of data processing2. communicate both personally and impersonally with all the involved parties3. has to plan, direct and control4. a description of dangerous assignments5. to establish and implement the annual budget for the department7安东尼奥·西格尼斯谨启II. 1. We are in receipt of your Fax of May 12. you could tell us your CIF London prices, time of delivery, etc.3. We assure you of our careful consideration of your offerPart Three Listening and SpeakingIII. 1. your products are satisfactory and competitive2. Anyhow, I wish you could make it cheaper3. I’m afraid we can hardly come to terms4. Hope to hear from your soon.5. How about the prices?8VII. 1. are paid in the form of cash2. to minimize the amount of cash3. to make interest payments due on loans4. makes a great difference between making money or losing it for the company5. give financial managers access to balances on bank accounts6. Excess funds which are not earning interest7. paying attention to managing the company’s cash8. only keeps $10 000 in accountReading BVIII. 1. F 2. F 3. T 4. F 5. F IX. 1. Because the second inventory made on this accounting period is usually added to the cost of finished goods in the next accounting period.2. $13 000.3. $24 000.4. At least 3: material cost, labor cost, depreciation of plant and equipment.5. $92 000.X.cost of goods sold线上盘点materials inventory可销售成品depreciation — plant and equipment103. we are now offering you 2 000 dozen Men’s Shirts at USD50 per dozen CIF San Francisco, forshipment in June4. We have received your letter of June 22 and wish to quote Sunflower Brand alarm clocks asfollows5. Please quote the lowest CIF Dalian prices for Angel Brand microwave ovensIII. 1. inquiry 2. quote 3. prices 4. Quantity5. Delivery Date6. Unit Price / USD FOB / DZ7. 50 pieces8. May 1 9. 100 pieces 10. Time of shipment 11. L/CPart Three Listening and SpeakingII.a—7 b—9 c—4 d—2e—3 f—11 g—8 h—6i—10 j—1 k—5III.A: Since your order is a sizable one, we agree to reduce another 2%.B: we will place substantial orders in the futureA: the establishment of a long and pleasant business relationshipA: But please contact us earlier next year.11VII. 1. adopted by a growing number of companies2. to improve quality3. to provide products with higher and better quality for customers4. meeting quality standards5. to put their problem-solving techniques to practical work6. come from different divisions of the firm7. bears a major responsibility for quality improvement8. to implement total quality managementReading BVIII. 1. F 2. T 3. T 4. T 5. F IX. 1. The goods are to be transported by sea/ship.2. They are drawer slides and handles. They are packed in 60 cartons.3. 1 000 sets.4. On August 15, 2016.5. The certificate is issued in Dalian on August 20, 2013.Part Two Simulated WritingI.Sample 1:1. Double South Int’l T rading Co., Ltd.2. GCE 130920.3. Sydney.4. USD475.00 per M/T FOB Guangzhou.5. USD9 500.00.13No. 3201 Causeway Bay, Hong Kong2. Sept. 25, 20163. KEW 30214. 3001- 55. SY10056. WUJING7. OCT. 10, 20168. G UANG ZHOU9. NEW YORK10. S. A. T.5021NEW YORK11. PLUSH TOYS12. 10 CARTONS13. USD10 Per dozen FOB Guangzhou14. USD1 000Part Three Listening and SpeakingIII.B: I’ll try my best to give you satisfactory answers.A: What preferential treatments are provided for the investors according to the policy?B: During the first five 5 years, no income tax is collected.B: is allowed to remit the net profit to foreign countries after having paid taxes14VII. 1. should be directed toward satisfying customer needs2. timely and relevant market information3. make adjustments to one’s own4. helps a business focus on the target markets5. because of their limited ability to spend on advertising6. through established distributors or agents7. products that customers are willing to go out of their way to find8. make sure business is running healthily on trackReading BVIII. 1. F 2. F 3. T 4. F 5. T IX. 1. Customerizing the customer’s enterprise.2. T aking actions immediately.3. Because it leaves revenue-generating potential untapped.4. 1-800-874-8647, ext.13.5. T o emphasize this is the final objective of business.X. 1. 您的顾客所不知道的正是您未开启的财源。
管理英语(含答案)
管理英语（含答案）题目：Even the best continually seek ways to ______ their skills.A: sharp B: sharpener C: sharpen答案：C题目：______we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A: Therefore B: But C: Although答案：C题目：I think things have been a bit difficult for us the last couple of months.____________We've been working hard, but still getting behind.A: You're right. B: I'm afraid. C: I don't think so.答案：A题目：_____________ I'd like to have this film developed.A: What's it? B: May I help you? C: What do you want?答案：B题目：An effective leader sets the tone for the team, encourages a positive workplace culture and is able to ________ cultural change.A: bring down B: bring about C: bring up答案：B题目：There is no _____ the fact that he is the best student in the class.A: deny B: denies C: denying答案：C题目：An effective leader sets the tone for the team, encourages a positive workplace culture and is able to ________ cultural change.A: bring about B: bring down C: bring up答案：A题目：The majority of these team challenges ______ anywhere.A: can deliver B: are delivered C: can be delivered答案：C题目：Companies are ______ interested in your soft skills ______ they are in your hard skills. A: so…that…B: as…as…C: not…until…答案：B题目：The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.A: these B: those C: which答案：B题目：An appreciated gift and the gesture of providing it will ______ your coworker's day. A: look up B: lift to C: light up答案：C题目：Reading is the best way to pass time on the train. _____________________, I never go traveling without a book.A: You are joking B: That's true C: It sounds like fun答案：B题目：We would be grateful ______ any information you can give us.A: for B: with C: to答案：A题目：Without his assistance, I _______ the research last month.A: would not have completed B: could not finish C: should not finish答案：A题目：Jack, I'd like to have your opinions about my written report. _____________________. But I have one suggestion.A: It looks fine to me B: You are too modest C: That's a good idea答案：A题目：If demand is rising but the firm _______from allocative communication failure, then stocks will fall and there will be understaffing.A: has been suffering B: is going to suffer C: is suffering答案：C题目：Good work ________ good pay.A: deserves B: requests C: deserts答案：A题目：An employee may express their different understanding and, at the same time, a willingness to ________ with any constructive suggestions.A: comply B: complete C: compose答案：A题目：You'd better not push yourself too hard. You can ask the team and listen.____________A: You are right. B: No, we can't do that. C: I think it will kill our time.答案：A题目：_____ there is smoke, there is fire.A: If B: When C: Where答案：C题目：Would you ______ her novels as serious literature or mere entertainment?A: distinguish B: classify C: mistake答案：B题目：To build the reservoir（水库），thousands of people have to be .A: relocated B: repeated C: reopened答案：A题目：Concentrate on being _______ and real.A: distinct B: disastrous C: decisive答案：A题目：Terribly sorry to interrupt, but may I use your dictionary? Yes, ____________A: of course. B: it doesn't matter. C: no hurry.答案：A题目：I think the primary ______ factor is there's been so much absence lately.A: concerning B: causing C: affecting答案：A题目：This project is too big for me to finish on time. ____________A: Please do me a favor. B: You may ask for help. C: I'll give you a hand.答案：C题目：I think I have made a great mistake. ____________A: I don't think so. You really made an error. B: I don't think so. It's really terrible. C: I don't think so. It's not your fault.答案：C题目：Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being. A: even if B: as if C: like答案：B题目：What you need to do is to keep things short and sweet, just the.A: questions B: topics C: highlights答案：C题目：The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.A: imply B: indicate C: interrupt答案：A题目：I will ask them to _____a new design ,something a bit more toned down.A: come in B: come across C: come up with答案：C题目：______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.A: Standing B: Stand C: Stood答案：A题目：Excuse me, but smoking isn't allowed here. ____________________ .A: Oh, sorry. I didn't know B: That's all right C: Yes, we certainly do答案：A题目：Is it possible for you to work out the plan tonight?____________A: I'll do that. B: I think so. C: I'd love to.答案：B题目：What are you going to do this weekend? _____________________. If time permits, I may go to Shanghai with my friends.A: Don't mention it B: It doesn't matter C: It depends答案：C题目：We are interested in the weather because it ______ us so directly what we wear, what we do, and even how we feel.A: benefits B: affects C: effects答案：B题目：______ the reactions of top managers, middle managers remained silent or provided optimistic, filtered information.A: Fearing B: Feared C: Fear答案：A题目：______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.A: Not only B: Do not only C: Not only do答案：C题目：In competitive markets, leaders are ________ increased pressure to maintain a positive work culture.A: under B: below C: beneath答案：A题目：Will you help me arrange a meeting with Mr. Brown, please?____________A: No, no way. B: No, I can't. C: Sorry I can't I have to finish my project right now.答案：C题目：Who was ______ the meeting？A: chairing B: leading C: charging答案：A题目：Cultural differences ________ four categories: religion, nationality, region and lifestyle. A: fall down B: fall off C: fall into答案：C题目：I think a big part of it is ______ we know how to have fun on the job.A: that B: which C: why答案：A题目：Keep a _____ attitude and don't let yourself drown in uncertainty.A: negative B: positive C: neutral答案：B题目：Supervisors should ______ their employees in two-way communication so that understanding takes place.A: enable B: engage C: encourage答案：B题目：At a rough ________, we will take another four weeks to finish this plan.A: value B: estimate C: account答案：B题目：Let your values __________ in your communication.A: come out B: look through C: come through答案：C题目：Current opinion among politicians is that she is______, stands for her principles.A: encourage B: courage C: courageous答案：C题目：The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.A: how to B: on what to C: on how to答案：C题目：What's the noise? It sounds as if it comes from upstairs. _____________________ . It must be the window-cleaner working, next door.A: I don't think so B: I'd rather not C: I'm not sure答案：A题目：It's about my new role as project coordinator that I'm taking ______.A: off B: on C: away答案：B题目：It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.A: that B: / C: which答案：A题目：Don't keep water running when you wash hands._____________________.A: I hope so. B: I'm afraid not. C: Sorry, I won't.答案：C题目：Although we can't compete in terms of size, I _____ believe we hold an advantage in terms of dedication to customer service.A: did B: do C: have答案：B题目：How did your meeting go yesterday?____________actually, it was really frustrating. A: Not so good B: Very good C: Nothing special答案：A题目：We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A: outstanding B: plain C: general答案：A题目：I would recommend that you ______ on following through with projects.A: worked B: work C: would work答案：B题目：AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.A: more likely B: more like C: more unlikely答案：A题目：______ employees keep leaving and joining the company, they also retire from time to time leaving empty places in various positions.A: Although B: If C: As答案：C题目：It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders: Mind the say-do gap. Trust is the bedrock of effective leadership your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real. Be visible. Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal munication and leadership dont always go hand in hand.TFThe say-do gap happens when people misunderstand their leaders intention.TFUsing technical jargon makes a leader convincing.TFCommunicating sincerely is always the best.TFObservation is as important as communication when you want to know what people really think.TF答案： B B B A A题目：The employee and the supervisor are clear about the employee's goals, required outcomes or outputs, and how the success of the contributions will be assessed. The goal in employee evaluation is to motivate a high level of quality and quantity in the work that the employee produces.The goals of the best employee performance evaluations also include employee development and organizational improvement. The employee performance evaluation helps employees accomplish both personal development and organizational goals. The act of writing down the goals takes the employee one step closer to accomplishing them.In the event that an employee is not succeeding or improving his job performance, the performance evaluation documentation can be used to develop a Performance Improvement Plan.This plan provides more detailed goals with more frequent feedback to an employee who is struggling toperform. The goal of a PIP is the improvement of the employee's performance, but non-performance can lead to disciplinary action up to and including employment termination.In many organizations, numeric rankings are used to compare an employee's performance with the performance of other employees. Numeric ratings are frequent components of these systems, too.No matter how fair and non-discriminatory, these ratings are made to appear through the endless establishment of criteria for rating, and they boil down to the manager's opinion of an employee's performance. This is why numeric components in an employee performance evaluation process are not recommended.What is the goal in employee evaluation?To motivate outcomes of the employeeTo punish inabilities of the employeeTo reduce costs of the employeeWhat is NOT the goal of the best employee performance evaluation?Employee anization improvement.Employment termination.What does PIP in Para. 6 stand for?Personal Improvement PlanPerformance Improvement PlanPromotion Improvement PlanWhat is the goal of PIP?To improve the employees performance.To protect both the employee and the employer.To create accurate appraisal documentation.What is the purpose of numeric rankings?To perform consistent, regular, non-discriminatory employee performance evaluations.To ensure equitable measurement of an employee's contribution.To compare an employees performance with the performance of other employees.答案： A C B A C题目：Teamwork is extremely important for the success of a company. Teamwork Multiplies Success: Teamwork has often been described as one plus one equals three. On teams, people can work together and accomplish much more than they could by themselves. Your company can also accomplish great things when everyone is working together toward a common goal. Teamwork Makes the Job Easier: Employees now specialize in areas and contribute to the team through the work they produce. By specializing in areas like merchandising or accounting, they become more expert at their tasks and make your team more effective as a result. Working in teams also teaches your associates to work together more effectively and frequently. The new ways of doing things are discovered by team members working together to solve a problem. Teamwork Maximizes Strengths and Reduces Weaknesses: Individual weaknesses can be minimized through the efforts of the team. In your company, you place your people where their strengths can be best used. Weaknesses can be reduced when your people concentrate on their areas of strength. Teamwork Makes Work Fun: Work is more fun when you are a part of a team. You can build on other people's ideas and share in completing the assignment together. You also have another pair of eyes to look at the work, which further reduces mistakes. Studies have also shown that laughter and fun reduce stress, which can also increase effectiveness on the job. Teams that enjoy working together can accomplish great things for your company.Whats function of the phrase one plus one equals three in Para.2?It shows that teamwork has its advantages and disadvantages.It tries to explains that working in a teamwork is better than working individually.It is a humorous way to explain how important the teamwork is in a company.The word associates can probably be replaced by the word ________ in the sentence Working in teams also teaches your associates to work together in Para.3.merchandisersaccountantscolleaguesWhich of the following statements is TREUE according to the passage?Personal shortcomings can be reduced through the efforts of the whole team.Working in a team you might be replaced by a salesman oraccountant.Weaknesses can be increased when your team members focus attention on their strength.Which of the following statements is FLASE according to the passage?Working in a team you can share in completing the assignment together.Working in a team you can improve effectiveness on the job.Working in a team you must be careless because you know somebody can help you.Whats the best title for this passage?The Tips for TeamworkThe Importance of TeamworkThe Advantages and Disadvantages of Teamwork答案： B C A C B题目：Project managers are change agents: they make project goals their own and use their skills and expertise to inspire a sense of shared purpose within the project team. They enjoy new challenges and the responsibility of driving business results. They work well under pressure and are comfortable with change and complexity in dynamic environments. They can shift readily between the big picture and the small-but-crucial details, knowing when to concentrate on each. Project managers cultivate the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. They have a broad and flexible toolkit of techniques, resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. They adapt their approach to the context and constraints of each project, knowing that no one size can fit all the variety of projects. And they are always improving their own and their teams' skills through lessons-learned reviews at project completion. Project managers are found in every kind of organization -- as employees, managers, contractors and independent consultants. With experience, they may become program managers (responsible for multiple related projects) or portfolio managers (responsible for selection, prioritization and alignment of projects and programs with an organization's strategy). And they are in increasing demand worldwide. For decades, as the pace of economic and technological change has quickened, organizations have been directing more and more of their energy into projects rather than routine operations.Which of the following is NOT enjoyed by project managers?Challenges.Responsibility.Status quo.Which of the following is NOT concerned by project managers?The overall situation.The non-crucial details.The crucial details.Which of the following is a TRUE statement about project managers?They do not need to keep contact with all of a projects stakeholders.They use one model to solve problems in various projects.They improve their skills after completion of each project.Which of the following is NOT mentioned as a career possibility for experienced project manager?Becoming general manager of an organization.Running several projects at the same time.Allocating projects to other project managers.Which of the following can be an alternative title for the passage?Requirements of project managers.Future development of project managers.Career development of project managers.答案： C B C A A题目：When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of hisfirst changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance. Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.Jack Welch retired at the age of 65.TFJack Welch insisted that each of the businesses should be at least number 3 in their respective area.TFIf the business could not meet Welchs change requirements, its manager had 3choices.TFThe restructuring went before changing the organizational culture and the managerial styles of GEs managers.TFThe Work Out lasted a week.TF答案： A B A A B题目：When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work. I'm not averse to retreats, planning sessions, seminars and team building activities in fact I lead them but they have to form part of a much larger teamwork effort. You will not build teamwork by retreating as a group for a couple of days each year, instead you need to think of team building as something you do every single day.Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.Build fun and shared occasions into the organization's agenda hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team e ice breakers and teamwork exercises at meetings these helpteam members get to know each other, share details about each other's lives, and have a laugh together.Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same t-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination. If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible together.Team building event is traditionally related to playing games at resort.TFThe author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.TFRetreat in the first paragraph means withdrawal of troops after a defeat.TFIce breaking motivates team members compete with each other.TFA good teamwork culture enables individuals make more efforts together.TF答案： A B B B A题目：Write a composition with at least 100 words on My Dream Job. Your writing should include the followings.（1）Position: customer service representative（2）Ability: communication and customer service skills（3）Reason: an expert in the product line and strong relationships with customers答案：作文评分标准1．评分原则1）本题总分为20分,按6个档次给分。
管理学考试题及答案英语
管理学考试题及答案英语管理学考试题及答案（英语）一、选择题（每题2分，共20分）1. The term "management" refers to:A. The process of managingB. The people who manageC. The act of managingD. The result of managingAnswer: A2. Which of the following is NOT a function of management?A. PlanningB. OrganizingC. ControllingD. InnovatingAnswer: D3. According to classical management theory, the most important factor in achieving organizational goals is:A. EfficiencyB. EffectivenessC. ProfitabilityD. Customer satisfactionAnswer: A4. The process of setting goals, deciding on actions to achieve them, and then allocating the necessary resources to carry out these actions is known as:A. Decision makingB. PlanningC. OrganizingD. ControllingAnswer: B5. Which of the following is NOT a principle of scientific management according to Frederick W. Taylor?A. Work simplificationB. Scientific selection of workersC. Financial incentives for productivityD. Centralized decision makingAnswer: D6. In the context of management, "leadership" refers to:A. The ability to influence a group towards the achievement of a vision or set of goalsB. The act of supervising employeesC. The process of delegating tasksD. The role of a managerAnswer: A7. Which of the following is NOT a component of the contingency theory of leadership?A. The situationB. The leader's traitsC. The leader's behaviorD. The follower's traitsAnswer: B8. The Hawthorne studies demonstrated that:A. Financial incentives are the most effective motivatorsB. Worker productivity is influenced by a variety of factors, including the work environmentC. Scientific management techniques always improve productivityD. The presence of a supervisor is the key to increased productivityAnswer: B9. According to Maslow's hierarchy of needs, which of the following needs is at the top of the pyramid?A. Safety needsB. Esteem needsC. Social needsD. Self-actualization needsAnswer: D10. In the context of organizational behavior, "groupthink" refers to:A. The tendency for groups to make risky decisionsB. The tendency for groups to make decisions that are too cautiousC. The tendency for groups to make decisions that are more extreme than those made by individualsD. The tendency for groups to suppress dissent and conformity to group normsAnswer: D二、简答题（每题10分，共40分）1. Explain the difference between management and leadership.Answer: Management is the process of planning, organizing, leading, and controlling organizational resources to achieve specific goals. Leadership, on the other hand, is the ability to influence a group towards the achievement of a vision or set of goals. While management is more about organizing and controlling, leadership is about inspiring and motivating.2. Describe the four functions of management.Answer: The four functions of management are planning, organizing, leading, and controlling. Planning involves setting goals and deciding on actions to achieve them. Organizing is the process of structuring tasks and resources to achieve those goals. Leading involves influencing and motivating employees to work towards the goals. Controlling is the process of monitoring performance and taking corrective action when necessary.3. What is the significance of the Hawthorne studies in the field of management?Answer: The Hawthorne studies were significant because they demonstrated that worker productivity is influenced by a variety of factors, including the work environment and the attention given to workers. These studies challenged the assumptions of classical management theory and led to the development of the human relations movement, which emphasized the importance of social and psychological factors in the workplace.4. Explain the concept of "empowerment" in management.Answer: Empowerment in management refers to the process of giving employees the authority, responsibility, and resources to make decisions and take actions that affect their work. Empowerment is believed to increase employee motivation, job satisfaction, and productivity by allowing workers to have more control over their work and to take ownership of their tasks.三、案例分析题（每题20分，共40分）1. Case Study: A company is experiencing high employee turnover and low morale. The management has decided to implement a new employee engagement program to address these issues. Describe how the company can use the principles of motivation and leadership to design and implement this program.Answer: The company can use the principles of motivation and leadership to design and implement the employee engagement program by first understanding the needs and motivations of its employees. They can use Maslow's hierarchy of needs to identify which needs are not being met, such as safety, social, esteem, or self-actualization needs. The company can then develop programs that address these unmet needs, such as providing a safe work environment, opportunities for social interaction, recognition for achievements, and opportunities for personal growth and development.In terms of leadership, the company can train managers to be more effective leaders by using transformational leadership styles that inspire and motivate employees. This can include setting a clear vision for the company, providing support and resources for employees to achieve their goals, and creating a positive work environment where employees feel valued and respected.2. Case Study: A manufacturing company is considering the implementation of a new production technology that requires a significant investment. The management team is divided on whether to proceed with the investment. How can the company use decision-making models and techniques to make an informed decision?Answer: The company can use decision-making models and techniques such as the decision tree analysis, cost-benefit analysis, and SWOT analysis to make an informed decision about the new production technology.The decision tree analysis can help the company visualize the different outcomes and probabilities associated with each decision path, such as investing in the new technology or not. The cost-benefit analysis can help the company quantify the costs and benefits of the investment, including the potential increase in production efficiency and the initial cost of the technology. The SWOT analysis can help the company identify the strengths, weaknesses, opportunities, and threats associated with the investment, such as the potential for increased market share and the risk of technological obsolescence.By using these decision-making models and techniques, the company can weigh the pros and cons of the investment and make a more informed decision based on objective data and analysis.以上就是管理学考试题及答案的英语版本，供参考。
管理学英语2试题及答案
管理学英语2试题及答案一、选择题（每题1分，共10分）1. Which of the following is not a characteristic of a successful manager?A. Effective communication skillsB. Strong leadership qualitiesC. Inability to delegate tasksD. Ability to motivate a team2. The term "SWOT analysis" stands for:A. Strengths, Weaknesses, Opportunities, ThreatsB. Strategic, Weaknesses, Opportunities, TacticsC. Situational, Weaknesses, Opportunities, TacticsD. Specific, Weaknesses, Opportunities, Threats3. In a business context, "B2B" refers to:A. Business to BusinessB. Business to ConsumerC. Business to GovernmentD. Business to Society4. The process of setting goals and making plans to achieve them is known as:A. Strategic planningB. Operational planningC. Financial planningD. Human resource planning5. A company's "mission statement" typically includes:A. The company's long-term financial goalsB. The company's purpose and core valuesC. The company's market share targetsD. The company's product line6. Which of the following is an example of a financial ratio?A. Return on Investment (ROI)B. Price-to-Earnings Ratio (P/E)C. Debt-to-Equity Ratio (D/E)D. All of the above7. The acronym "CEO" stands for:A. Chief Executive OfficerB. Chief Executive AssistantC. Chief Executive AnalystD. Chief Executive Accountant8. In project management, "PERT" is a method used for:A. Risk assessmentB. SchedulingC. Cost estimationD. Quality control9. The "5S" methodology is commonly used in:A. Financial managementB. Inventory managementC. Quality controlD. Workplace organization10. The "balanced scorecard" is a tool used for:A. Measuring financial performance onlyB. Evaluating a company's overall performanceC. Tracking daily salesD. Monitoring employee productivity二、填空题（每空1分，共10分）11. The acronym "HR" in business typically refers to ________.12. A ________ is a document that outlines the steps to be taken to achieve a project's goals.13. The process of identifying and solving problems is knownas ________.14. In marketing, "4Ps" stands for Product, Price, Place, and ________.15. The term "blue ocean strategy" refers to creating a new market space that is not in direct competition with existing________.16. A ________ is a person who is responsible for the overall financial health of a company.17. The "Theory X" and "Theory Y" were proposed by Douglas McGregor to describe different management styles regarding employee ________.18. The "Maslow's Hierarchy of Needs" is a psychologicaltheory that explains human motivation in terms of a hierarchy of ________ needs.19. In business, "outsourcing" refers to the practice ofhiring another company to perform ________ that were traditionally performed in-house.20. The "Porter's Five Forces" model is used to analyze the competitive forces within an ________.三、简答题（每题5分，共20分）21. Explain the concept of "corporate social responsibility" (CSR).22. What are the key components of a strategic plan?23. Describe the role of a project manager in a business setting.24. Discuss the importance of effective communication in a team environment.四、案例分析题（每题10分，共20分）25. Case Study: ABC Company is facing a decrease in sales. The management team is considering various strategies to improve the situation. Analyze the situation and suggest possible strategies based on the SWOT analysis.26. Case Study: XYZ Corporation has recently implemented a new performance management system. Describe the potential benefits and challenges of such a system and how it can impact employee motivation and performance.五、论述题（每题15分，共30分）27. Discuss the impact of globalization on management practices and how companies can adapt to this changing landscape.28. Elaborate on the concept of "emotional intelligence" in leadership and its significance in today's business world.六、答案一、选择题答案1. C2. A3. A4. A5. B6. D7. A8. B9. D 10. B二、填空题答案11. Human Resources12. Project Plan13. Problem-solving14. Promotion15. Competition16. CFO (Chief Financial Officer)17. Motivation18. Basic19. Tasks20. Industry。
管理学英语教程高嘉勇 课后答案
管理学英语教程高嘉勇课后答案1、It’s one of _______ means of transportation. [单选题] *A. cheapB. convenientC. second-handD. the most convenient(正确答案)2、—Can you play tennis?—______. But I can play basketball.（）[单选题] *A. Yes, I canB. Yes, I doC. No. I can’t(正确答案)D. No, I don’t3、If you pass your exams, we’ll have a party to celebrate. [单选题] *A. 宣布B. 发表C. 解放D. 庆祝(正确答案)4、I don’t know how to improve my English. Can I ask you for some _______? [单选题] *A. answersB. advice(正确答案)C. questionsD. words5、This pair of shoes only _______ me 10 yuan. [单选题] *A. spentB. tookC. paidD. cost(正确答案)6、67．—What can I do for you?—I'm looking at that dress.It looks nice.May I ________？[单选题] *A．hold it onB．try it on(正确答案)C．take it offD．get it off7、His mother’s _______ was a great blow to him. [单选题] *A. diedB. deadC. death(正确答案)D. die8、My home is about _______ away from the school. [单选题] *A. three hundred metreB. three hundreds metresC. three hundred metres(正确答案)D. three hundreds metre9、-Do you have tickets for Friday? -Sorry, we've got _____ left. [单选题] *A. eitherB. none(正确答案)C. no oneD. neither10、--_______ do you have to do after school?--Do my homework, of course. [单选题] *A. What(正确答案)B. WhenC. WhereD. How11、The relationship between employers and employees has been studied（）. [单选题] *A. originallyB. extremelyC. violentlyD. intensively(正确答案)12、They lost their way in the forest, and _____ made matters worse was night began to fall. [单选题] *A. thatB. itC. what(正确答案)D. which13、She has no idea of what the book is about. She_______ have read it carefully. [单选题]*A. Can’t(正确答案)B. mustn’tC. shouldn’tD. needn’t14、Mary _______ Math. [单选题] *A. is good at(正确答案)B. do well inC. is good forD. is good with15、It was _____ that the policy of reform and opening up came into being in China. [单选题] *A. in the 1970s(正确答案)B. in 1970sC. in the 1970s'D. in 1970's16、_____ rooms are both large and comfortable. [单选题] *A. Jack's and Jane's(正确答案)B. Jack and Jane'sC. Jack's and JaneD.Jack and Jane17、During the Mid-Autumn Festival, family members often gather together _________ ameal, admire the moon and enjoy moon cakes. [单选题] *A. shareB. to share(正确答案)C. having sharedD. shared18、I have a _____ every day to keep fit. [单选题] *A. three thousand meter walkB. three-thousands-meters walkC.three-thousand-meters walkD. three-thousand-meter walk(正确答案)19、E-mail is _______ than express mail, so I usually email my friends. [单选题] *A. fastB. faster(正确答案)C. the fastestD. more faster20、The man called his professor for help because he couldn’t solve the problem by _______. [单选题] *A. herselfB. himself(正确答案)C. yourselfD. themselves21、Julia’s on holiday in Shanghai _______. [单选题] *A. in a momentB. after a momentC. at the moment(正确答案)D. at any moment22、“I think you are wonderful,”she said, “You are so patient with your little George.”[单选题] *A. 耐心(正确答案)B. 细心C. 关心D. 偏心23、As soon as he _______, he _______ to his family. [单选题] *A. arrived, writesB. arrived, writtenC. arrived, wrote(正确答案)D. arrives, write24、He has grown rich lately. [单选题] *A. 后来B. 以后C. 终于D. 最近(正确答案)25、--Jenny, what’s your favorite _______?--I like potatoes best. [单选题] *A. fruitB. vegetable(正确答案)C. drinkD. meat26、Yesterday I _______ a book.It was very interesting. [单选题] *A. lookedB. read(正确答案)C. watchedD. saw27、I have worked all day. I'm so tired that I need _____ . [单选题] *A. a night restB. rest of nightC. a night's rest(正确答案)D. a rest of night28、We are very hungry now. Can you _______ us something to eat? [单选题] *A. carryB. takeC. borrowD. bring(正确答案)29、10．Mum, let me help you with your housework, so you ________ do it yourself. [单选题] * A．don’t need to(正确答案)B．need toC．don’t needD．need30、60．—Are you ready?—Yes. We can start ________ any time. [单选题] *A．at(正确答案)B．inC．toD．for。
管理学英语习题答案
I.语法、词汇1.B2.B3.C4.D5.A6. A7.A8.C9.D 10.B 11.A 12.B 13.A 14.C 15.B 16.C 17.B 18.B 19.C 20.D 21.A 22.C 23.D 24.A 25.C 26.A 27.B 28.C 29.B 30．C 31.C 32.C 33.C 34.D 35.B 36.A 37.D 38.D 39.A 40.B41.C 42.C 43.D 4.A 45.C 46.A 47.B 48．C 49．B50. C 51.C 52.B 53.B 54.C 55.D 56.B 57.D 58.A 59.C 60.B 61．C 62．B 63．D 64．A 65．B 66．B 67．B 68．D 69．B 70．C 71．C 72．B 73.D 74.A 75．B 76．B 77．B 78.D 79.B 80.CII.完形填空第一题21. C 22. D 23. A 24. B 25. A26. C 27. D 28. B 29. D 30. A31. A 32. C 33. B 34. D 35. B36. A 37. B 38. B 39. C 40. A第二题21.C 22.A 23.A 24.D 25.C26.D 27.C 28.B 29.A 30.C31.B 32.C 33.A 34.A 35.C36.A 37.D 38.D 39.B 40.A第三题21. A 22. B 23. C 24. D 25. C26. A 27. B 28. D 29. B 30. C31. A 32. C 33. B 34. D 35. B36. A 37. B 38. B 39. C 40. A第四题21.A 22.B 23.D 24.D 25.A26.C 27.B 28.C 29.A 30.A31.D 32.B 33.A 34.C 35.CIII.阅读理解第一题41.C 42.B 43.C 44.D 45.B46.C 47.B 48.A 49.B 50.D51.A 52.C 53.B 54.D 55.C56.B 57.D 58.B 59.A 60.C第二题41. B 42. B 43. C 44. D 45. B46. B 47. D 48. C 49. D 50. D51. C 52. B 53. C 54. B 55. D56. B 57. B 58. C 59. D 60. B第三题36.A 37.D 38.B 39.A 40.D41.B 42.D 43.B 44.A 45.C46.C 47.D 48.A 49.B 50.C51.A 52.D 53.C 54.B 55.C第四题41. B 42. D 43. C 44. D 45. D46. B 47. B 48. C 49. D 50. B51. B 52. B 53. C 54. D 55. B56. C 57. B 58. C 59. B 60. DIV.词形转换第一题56. translator 57. increasingly 58. prevention 59. cloudlessly 60. speaking61. appointed 62. additionally 63. finishing 64. led 65. missing,第二题61.actor 62.increasingly 63. cloudy 64 pursuit 65 age 66. embarrassed 67. addition 68.successfully 69. living 70. rationalize第三题61. depending 62. effective 63. be spent 64. addressed 65. desirable66. appearance 67. surprisingly 68. permitting 69. played 70. to followV.句子翻译1. No mater how busy you are, you should try to make it back to the class reunion.2. You should judge by yourself, and not always follow your brother’s lead.3. I enjoyed her new book though it’s not quite as good as her last one.4. The play was so wonderful that I soon lost myself in the excitement of it.5. Their purpose lies in delaying.6. Every citizen should be entitled to free health care and compulsory education.7. All the students should make full use of opportunities to learn their own courses well.8. Tour is of much help to broaden one’s horizon.9. The American movie was so powerful that all the viewers were lost in its charming story10. It takes some 15 hours to take a plane from New York to Beijing.11. No mater how busy you are, you should try to make it back to the class reunion.12. You should judge by yourself, and not always follow your brother’s lead.13. He bought her what she wanted, regardless of the expenses/costs.14. The play was so wonderful that I soon lost myself in the excitement of it.15. Their purpose lies in delaying.16. It is unusually hot this year17. Once you begin, you must continue.18. It is obvious that you need more practice.19. But for / Without her mother, she would never have finished her college.20. Recent research indicates that daydreaming is part of daily life.。
管理学第9版练习题英文版附答案1
管理学第9版练习题英文版附答案1Chapter 1 Introduction to Management and Organizations TRUE/FALSE QUESTIONSA MANAGER’S DILEMMA1.Today’s managers are just as likely to be women as they are men.2.Management affects employee morale but not a company’s financial performance.WHO ARE MANAGERS?3.In order to be considered a manager, an individual must coordinate the work of others.4.Supervisors and foremen may both be considered first-line managers.WHAT IS MANAGEMENT?5.Effectiveness refers to the relationship between inputs and outputs.6.Effectiveness is concerned with the means of getting things done, while efficiency is concerned withthe attainment of organizational goals.7. A goal of efficiency is to minimize resource costs.8.Efficiency is often referred to as “doing things right.”9.Managers who are effective at meeting organizational goals always act efficiently.WHAT DO MANAGERS DO?10.The four contemporary functions of management are planning, organizing, leading, and controlling.11.Determining who reports to whom is part of the controlling function of management.12.Directing and motivating are part of the controllingfunction of management.13.Fayol’s management functions are basically equivalent to Mintzberg’s management roles.14.The roles of figurehead, leader, and liaison are all interpersonal roles.15.Disturbance handler is one of Mintzberg’s interpersonal roles.16.Mintzberg’s informational management role involves receiving, collecting, and disseminatinginformation.17.Mintzberg’s resource allocation role is similar to Fayol’s planning function because it involves thecoordination of employee’s activities.18.Resource allocation and disturbance handling are both considered decisional roles.19.A finance manager who reads the Wall Street Journal ona regular basis would be performing thefigurehead role.20.Katz found that managers needed three essential skills: technical, human, and informational.21.Technical skills become less important as a manager moves into higher levels of management.22.Conceptual skills become less important as a manager moves into top management.23.Interpersonal skills involve a manager’s ability to think about abstract situations.24.Coaching and budgeting are skills closely related to the management function of leading.25.Budgeting is a skill that is related to both planning and controlling.26.In today’s world, organizational managers at all levels and in all areas need to encourage theiremployees to be on the look-out for new ideas and new approaches.27.Only first-line managers and employees need to be concerned with being customer-responsive.28.Innovation is only important in high-tech firms.WHAT IS AN ORGANIZATION?29.A distinct purpose is important in defining an organization.30.A nontaxable organization, such as the United Way, cannot be considered an organization. MULTIPLE-CHOICE QUESTIONSFor each of the following choose the answer that most completely answers the question.A MANAGER’S DILEMM A31.Which of the following statements regarding managers in today’s world is accurate?a.Their age range is limited to between 30 and 65.b.They are found only in large corporations.c.They can be found exclusively in for-profit organizations.d.The single most important variable in employee productivity and loyalty is the quality of therelationship between employees and their direct supervisors.32.According to data collected by Catalyst, a nonprofit research group, _________ percent of corporateofficers in Fortune 500 companies are women.a.55.3b.15.7c.39.7d.21.9WHO ARE MANAGERS?33.Someone who works with and through other people by coordinating their work activities in order toaccomplish organizational goals is ___________.a.an assembly line workerb. a laborerc. a managerd. a salesperson34.In the past, nonmanagerial employees were viewed as employees who ___________.a.reported to top executivesb.reported to middle managersc.supervised othersd.had no others reporting to them35.Which of the following types of managers is responsible for making organization-wide decisions andestablishing the plans and goals that affect the entire organization?a.first-line managersb.top managersc.production managersd.research managers36.All levels of management between the supervisory level and the top level of the organization aretermed _____________.a.middle managersb.first-line managersc.supervisorsd.foremen37.Which of the following levels of management is associated with positions such as executive vicepresident, chief operating officer, chief executive officer, and chairman of the board?a.team leadersb.middle managersc.first-line managersd.top managers38.Agency head or plant manager is most likely associated with which of the following?a.team leadersb.middle managersc.first-line managersd.top managers39.The lowest level of management is ______________.a. a nonmanagerial employeeb. a department of research managerc. a vice presidentd. a first-line manager40.Supervisor is another name for which of the following?a.team leaderb.middle managerc.first-line managerd.top manager41.Managers with titles such as regional manager, project leader, or plant manager are_______________.a.first-line managersb.top managersc.production managersd.middle managers42.Which of the following best reflects the management structure of a traditional organization?a.pyramidb.circlec.hub with spokesd.infinite line43.Division manager is associated with which of the following levels of management?a.team leadersb.middle managersc.first-line managersd.top managersWHAT IS MANAGEMENT?44._____________ is the process of getting activities completed efficiently and effectively with andthrough other people.a.Leadingb.Managementc.Supervisiond.Controlling45.The distinction between a managerial position and a nonmanagerial position is _______________.a.planning the work of othersb.coordinating the work of othersc.controlling the work of others/doc/b815723333.html,anizing the work of others46.Which of the following is an example of an efficient manufacturing technique?a.cutting inventory levelsb.increasing the amount of time to manufacture productsc.increasing product reject ratesd.decreasing product output47.Wasting resources is considered to be an example of managerial _____________.a.efficiencyb.effectivenessc.inefficiencyd.ineffectiveness48.An automobile manufacturer that increased the total number of cars produced at the same cost, butwith many defects, would be _____________.a.efficient and effectiveb.increasing efficiencyc.increasing effectivenessd.concerned with inputs49.Effectiveness is synonymous with _____________.a.cost minimizationb.resource controlc.goal attainmentd.efficiency50.Efficiency refers to _____________.a.the relationship between inputs and outputsb.the additive relationship between costs and benefitsc.the exponential nature of costs and outputsd.increasing outputs regardless of cost51.In successful organizations, ______________.a.low efficiency and high effectiveness go hand in handb.high efficiency and low effectiveness go hand in handc.high efficiency and high effectiveness go hand in handd.high efficiency and high equity go hand in hand52.Whereas _____________ is concerned with the means of getting things done, _____________ isconcerned with the ends, or attainment of organizational goals.a.effectiveness; efficiencyb.efficiency; effectivenessc.effectiveness; goal attainmentd.goal attainment; efficiencyWHAT DO MANAGERS DO?MANAGEMENT FUNCTIONS53.How many management functions were originally proposed in the early part of the twentieth century?a.threeb.fourc.fived.nine54._____________ was a French industrialist who first identified the basic management functions.a.Weberb.Taylorc.Herzbergd.Fayol55.Today, the basic management functions are considered to be ______________.a.planning, coordinating, staffing, and directingb.planning, organizing, leading, and directing/doc/b815723333.html,manding, organizing, leading, and staffingd.planning, organizing, leading, and controlling56.Which of the following management functions from the mid-1950s is no longer included in the basicfunctions of management?/doc/b815723333.html,mandingb.staffingc.leadingd.controlling57.Writing an organizational strategic plan is an example of the ______________ management function.a.leadingb.coordinatingc.planning/doc/b815723333.html,anizing/doc/b815723333.html,anizing includes _____________.a.defining organizational goalsb.hiring organizational membersc.motivating organizational membersd.determining who does what tasks59.A manager resolving conflict among organizational members is performing what function?a.controlling/doc/b815723333.html,mandingc.directingd.leading60.The process of monitoring, comparing, and correcting is called _____________.a.controllingb.coordinatingc.leading/doc/b815723333.html,anizingMANAGEMENT ROLES61.__________ developed a categorization scheme for defining what managers do, consisting of 10different but highly interrelated roles.a.Henri Fayolb.Henry Fordc.Henry Mintzbergd.Henry Morris62.According to Mintzberg’s management roles, the _____________ roles are those that involve peopleand other duties that are ceremonial and symbolic in nature./doc/b815723333.html,rmationalb.interpersonalc.technicald.decisional63.The roles of disseminator, figurehead, negotiator, liaison, and spokesperson are more important atthe __________ levels of the organization.a.lowerb.middlec.higherd.supervisory64.Which of the following is not an example of a decisional role according to Mintzberg?a.spokespersonb.entrepreneurc.disturbance handlerd.resource allocator65.A human resource manager attending a local Society for Human Resource Management meetingwould be functioning in which role?/doc/b815723333.html,rmationalb.leaderc.liaisond.disseminator66.A finance manager who reads the Wall Street Journal ona regular basis would be performing whichrole?a.figureheadb.monitorc.disseminatord.interpersonal67.The _____________ role is more important for lower-level managers than it is for either middle- ortop-level managers.a.leaderb.entrepreneurc.spokespersond.disseminator68.The emphasis that managers give to various roles seems to be based on their _____________./doc/b815723333.html,anizational levelb.tenure with the organizationc.experience in their fieldd.personality69.Which of the following is not an example of an interpersonal role according to Mintzberg?a.figureheadb.leaderc.liaisond.spokesperson70.According to Mintzberg’s management roles, the ______________ roles involve receiving,collecting, and disseminating information.a.interpersonal/doc/b815723333.html,rmationalc.technicald.decisional71.All of the following are examples of informational roles according to Mintzberg except____________.a.liaisonb.monitorc.disseminatord.spokesperson72.Which of the following is not an example of a decisional role according to Mintzberg?a.spokespersonb.entrepreneurc.disturbance handlerd.resource allocator73.All of the following are managerial roles that are more important at the higher levels of theorganization except ________________.a.leaderb.disseminatorc.figureheadd.negotiator74.Which of the fol lowing represents the most useful way of describing the manager’s job?a.rolesb.functionsc.skills/doc/b815723333.html,anizational level75.Many of Mintzberg’s roles align with the basic functions of management. For example, the_____________ role is a part of planning.a.figureheadb.leaderc.liaisond.resource allocation76.All three o f Mintzberg’s interpersonal roles are part of the _____________ function./doc/b815723333.html,anizingb.planningc.leadingd.controllingMANAGEMENT SKILLS77.Which of the following identified the three essential managerial skills?a.Katzb.Lewisbergc.Rainesd.Chambers78.The three essential managerial skills include _____________.a.technical, human, and empiricalb.human, empirical, and conceptualc.technical, interpersonal, and controllingd.technical, human, and conceptual79.Understanding building codes would be considered a _____________ skill for a building contractor.a.humanb.technicalc.conceptuald.empirical80.Which of the following is true concerning technical and managerial skills?a.Human skills and technical skills remain equally important as managers move to higher levels.b.Technical-skill needs remain necessary and human skills decrease as managers move to higherlevels.c.Human skills remain necessary and technical-skill needs decrease as managers move to higherlevels.d.Both human-skill and technical-skill needs decrease as managers move to higher levels.81.Managers with good __________ are able to get the best out of their people.a.human skillsb.conceptual skillsc.technical skillsd.visual skills82.Technical skills include _______________.a.leadership and efficiency in a certain specialized fieldb.knowledge of and proficiency in a certain specialized fieldc.familiarity with and interest in a general field of endeavord.skill and interest in a general field of endeavor83.The ability to work well with other people, both individually and in a group, requires________________.a.technical skillsb.assessment skillsc.planning skillsd.human skills84.Which of the following types of skills are described with terms such as abstract situations andvisualization?a.interpersonalb.humanc.technicald.conceptual85.Which one of the following phrases is best associated with managerial conceptual skills?a.decision making/doc/b815723333.html,municating with customers/doc/b815723333.html,ing information to solve business problemsd.product knowledge86.Which of the following skills are more important at lower levels of management, as these managersare dealing directly with employees doing the organization’s work?a.humanb.technicalc.conceptuald.empirical87.Budgeting is associated with the management functions of planning and _____________.a.directing/doc/b815723333.html,anizingc.leadingd.controlling88.Mentoring is primarily associated with the management function of _____________.a.planning/doc/b815723333.html,anizingc.leadingd.controllingWHAT IS AN ORGANIZATION?89.An organization is ______________.a.the physical location where people workb. a collection of individuals working for the same companyc. a deliberate arrangement of people to accomplish some specific purposed. a group of individuals focused on profit making for their shareholders90.One of the common characteristics of all organizations is ____________, which is typicallyexpressed in terms of the organization’s goals.a.its peopleb.its goalsc.its systematic structured.its purpose91.One of the common characteristics of all organizations is _____________, which clarifies members’work relationships.a.its peopleb.its goalsc.its deliberate structured.its purpose92.A deliberate arrangement of people to accomplish some specific purpose is _____________.a. a structure.b. a process.c.an organization.d.an assembly operation93.A difference between traditional organizations and new organizations is that the new organizationstend to be more _____________.a.stable/doc/b815723333.html,mand orientedc.rule orientedd.dynamicWHY STUDY MANAGEMENT?94.Which of the following best describes the concept that management is needed in all types and sizesof organizations, no matter the country in which they’re located?a.the partiality of managementb.the segmentation of managementc.the universality of managementd.the cultures of management95.Universality of management means that _____________a.all managers in all organizations perform the four management functionsb.all managers in all organizations can perform their job thesame wayc.all organizations can hire any manager to perform the management jobsd.any manager can work in any organization and perform any management job96.As members of the general public, we have a vested interest in improving the way organizations aremanaged because _________________.a.we stand to benefit personally from an individual organization’s profitsb.we interact with organizations every single day of our livesc.if organizations don’t improve, we won’t have a place to work in the future/doc/b815723333.html,anizations supply inputs to other organizations/doc/b815723333.html,anizations that are well managed ____________.a.choose the best suppliers for their products/doc/b815723333.html,pete on an international basis because they have the best productsc.always have the lowest-cost productsd.develop a loyal customer base, grow, and prosper98.According to management expert Peter Drucker, management is about ______________.a.profitsb.peoplec.planningd.participation99.Which of the following types of managerial positions is most likely to involve clerical duties?a.shift supervisorb.regional department headc.project managerd.chief executive officer100. A manager’s success is typically _______________.a.dependent on how hard the manager worksb.how closely the manager supervises the employeesc.based on how skilled the manager is at the technical elements of the jobd.dependent on others’ work performance101. A primary responsibility of managers is creating a work environment that _______________.a.is safe and well litb.is clean and organizedc.allows employees to do their work to the best of their abilityd.provides excellent customer service102.Managers often ______________.a.are prevented from making business decisionsb.change their career paths during their work livesc.have opportunities to think creatively and use their imaginationsd.must depend on their employees for guidance in dealing with superiors103.Which of the following represents a challenge of management?a.enjoy relatively easy workb.work with a variety of peoplec.have little influence on organizational outcomesd.have to deal with a variety of personalities104.Each of the following represents a challenge of management except _______________.a.must operate with limited resourcesb.are highly valued by organizationsc.must motivate workers in uncertain situationsd.success depends on others’ performanceSCENARIOS AND QUESTIONSFor each of the following choose the answer that most completely answers the question.WHO ARE MANAGERS?Managerial Basic Training (Scenario)Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some “basic” managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.105.Now that both companies are merged and are a systematic arrangement of people set to accomplish a specific purpose, they could be described as a(n) _____________.a.business unitb.multinational company/doc/b815723333.html,anizationd.holding company106.One of the first things the engineers need to learn is that _____________ are the people who direct the activities of others in an organization.a.directorsb.managersc.subordinatesd.line workers107.Another fact that engineers need to learn is that supervisors may frequently be referred to as _____________.a.middle managersb.top managersc.project leadersd.first-line managers108.Many of the engineers in the group are unclear about what managers actually do. Your training materials explain that a manager’s job focuses on _____________.a.the performance of clerical dutiesb.personal achievementc.helping others accomplish their work goalsd.supervising groups rather than individual employeesThe Customer Meeting (Scenario)Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Kelly reports to Ben, a production manager, who in turn reports to Dan, a general manager, who reports to McKenna, a vice president of operations. Recently, McKenna asked Dan to have a meeting with Kelly and Ben regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns.109.What is the commonality among Kelly, Ben, Dan, and McKenna?a.They all produce the same product.b.They all have the same job content.c.They all are managers.d.They all have the same vision.110.Kelly is considered to be what level of management?a.top managerb.superintendent of assemblyc.middle managerd.first-line manager111.Ben and Dan are considered to be what level of management?a.top managersb.middle managersc.superintendents of assemblyd.first-line managers112.McKenna is considered to be what level of management?a.top managerb.superintendent of assemblyc.middle managerd.first-line manager113.The structure of the managerial relationships among McKenna, Dan, Ben, and Kelly can best be described as a ____________.a.flexible work groupb.traditional pyramid structurec.innovative nuclear structure/doc/b815723333.html,munication hubWHAT IS MANAGEMENT?The Perfect Manager (Scenario)Brenda Kraft has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition,she accomplishes this with fewer full-time people than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic “management functions.”114.Brenda’s ability to complete activities efficiently and effectively with and through other people is known as _____________.a.managementb.leadershipc.coerciond.delegation115.Brenda’s ability to produce the same amount of product with fewer personnel is a reflection of her ___________.a.effectivenessb.process skillsc.leadershipd.efficiency116.The fact that Brenda completes her projects is an indication of her _____________ as a manager.a.leadershipb.effectivenessc.efficiencyd.attention to detail117.If Brenda accomplished her projects on time with high-quality results, but she took more time than other managers in the process, you could say that as a manager she was ____________.a.efficient, but not effectiveb. a leader, but not a top managerc.project oriented, but not effectived.effective, but not efficient118.The “management functions” exemplified by Brenda include all but which of the following?a.planningb.controlling/doc/b815723333.html,anizingd.calibratingWHAT DO MANAGERS DO?Joe the Manager (Scenario)As a production supervisor, Joe decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi-skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Joe checks the amount of output that the employees have completed and the number of units that have been rejected.119.When Joe decides how many units of output his employees will be able to produce and on which days certain products will be run, he is performing which of the management functions?a.controllingb.leadingc.planning/doc/b815723333.html,anizing120.When Joe checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the management functions?a.controllingb.leadingc.planning/doc/b815723333.html,anizing121.When Joe tells the employees that he is sure they can fulfill the schedule because they are such good and skilled employees, he is performing which of the management functions?a.controllingb.leadingc.planning/doc/b815723333.html,anizingThe Busy Day (Scenario)Don Eskew, plant manager at Control Systems, Inc., sighed as he sipped his first cup of coffee at 5 A.M. and read his agenda for the day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers from the east coast. Don then has a meeting with the unit manager, Phil Johnson, to discuss Phil’s recent drop in performanc e (a task Don always hates). Next, Don is spending a couple of hours reviewing the trade journals he receives from his high-tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just anotherday in the glamorous life of a manager. 122.Together, all of the functions that Don performs during his busy day correspond to the management roles discovered in the late 1960s by which one of the following management researchers?a.Herzbergb.Skinnerc.Mintzbergd.Fayol123.When Don conducts the tour for the east coast managers, he will be operating in which of the management roles?a.leaderb.liaisonc.monitord.figurehead124.When Don meets with Phil to discuss Phil’s performance issues, Don will be operating in which management role?a.leaderb.figureheadc.monitord.disturbance handler125.What role will Don be performing when he gives the plant tour to the newspaper reporter?a.monitorb.figureheadc.disseminatord.spokesperson126.When Don reviews the new equipment malfunction, what management role will he play when deciding whether to bring in extra people?a.monitorb.disseminatorc.resource allocatord.disturbance handlerThe General Manager (Scenario)Michael is the general manager of a production facility. In a routine day, Michael might meet with city officials or civic leaders about environmental issues due to the plant’s presen ce in the community. After these meetings, he will then meet with the plant’s functional managers to discuss the concerns expressed by the city representatives. Other times, Michael might meet with the production manager, Betty, and the human resource manager, Joyce, to discuss a complaint filed by one of the employees in a production department. Michael might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant.127.When Michael gains information from city officials or civic l eaders to learn how the plant’s operations may be affecting the environment, he is performing which management role?a.leaderb.resource allocatorc.entrepreneurd.monitor128.When Michael meets with Betty and Joyce to discuss a complaint filed by one of the employees in a production department, he is performing which management role?a.resource allocatorb.disturbance handlerc.liaison。
管理学专业英语教程第二版unit2答案
管理学专业英语教程第二版unit2答案1、You needn’t _______ me. I’m old enough to take care of myself. [单选题] *A. worry about(正确答案)B. write downC. put awayD. wake up2、The Spring Festival is on the way.Many shops have _______ huge posters with the word sales. [单选题] *A. put up(正确答案)B. put onC. put outD. put off3、I passed the test, I _____ it without your help. [单选题] *A.would not passB. wouldn't have passed(正确答案)C. didn't passD.had not passed4、Many volunteers _______ food and water to the local people in Japan after tsunami(海啸）. [单选题] *A. gave out(正确答案)B. cut outC. put outD. found out5、There are many_____desks in the room. [单选题] *rge old brown(正确答案)B.old large brownrge brown oldD.brown old large6、The children ______ visiting the museum. [单选题] *A. look overB. look forward to(正确答案)C. look forD. look after7、John suggest _____ anything about it until they found out more facts. [单选题] *A not to sayB. not sayC to say notD not saying(正确答案)8、She’s _______ with her present _______ job. [单选题] *A. boring; boringB. bored; boredC. boring; boredD. bored; boring(正确答案)9、Why don’t you _______ the bad habit of smoking. [单选题] *A. apply forB. get rid of(正确答案)C. work asD. graduate from10、The scenery is so beautiful. Let’s _______. [单选题] *A. take photos(正确答案)B. take mapsC. take busD. take exams11、I used to take ____ long way to take the bus that went by ____ tunnel under the water. [单选题] *A. a, aB. a. theC. a, /(正确答案)D. the, a12、--How is your friend coming?--I’m not sure. He _______ drive here. [单选题] *A. may(正确答案)B. canC. mustD. will13、I always get ______ grades than he does, so maybe I should help him more.（）[单选题] *A. bestB. better(正确答案)C. goodD. well14、Sitting at the back of the room（）a very shy girl with two bright eyes. [单选题] *A. is(正确答案)B. areC. hasD. there was15、Alice is fond of playing ____ piano while Henry is interested in listening to ___ music. [单选题] *A. the, /(正确答案)B. the, theC. the, aD. /, the16、（）, it would be much more sensible to do it later instead of finishing it now. [单选题] *A. FinallyB. MildlyC. Actually(正确答案)D. Successfully17、Sometimes Americans are said to be _____. [单选题] *A superficially friendB superficial friendC. superficial friendlyD. superficially friendly(正确答案)18、These two films are very interesting. I like them _____. [单选题] *A. eitherB. neitherC. allD. both(正确答案)19、35．___________ good music the teacher is playing! [单选题] *A．What(正确答案)B．HowC．What aD．What the20、Customers see location as the first factor when_____a decision about buying a house. [单选题] *A.makeB.to makeC.making(正确答案)D.made21、—Why do you look so ______?—Our team won the basketball match!（）[单选题] *A. angryB. excited(正确答案)C. nervousD. unfair22、( ) The Great Wall was listed by the UNESCO as ___ World Heritage Site. [单选题]*A. a(正确答案)B. theC.\D.an23、Since we have _____ money left,we can't afford the expensive computer. [单选题] *A. a littleB. a fewC. little(正确答案)D. few24、9．—Will there be more cars in the future?—________. [单选题] *A．See youB．Well, I'm not sure(正确答案)C．You're welcomeD．Thank you25、______ pocket money did you get when you were a child? （）[单选题] *A. WhatB. HowC. How manyD. How much(正确答案)26、I’m still unable to make myself_____in the discussion, which worries me a lot. [单选题]*A.understandB.understood(正确答案)C.understandingD.to be understood27、You have coughed for several days, Bill. Stop smoking, _______ you’ll get better soon. [单选题] *A. butB. afterC. orD. and(正确答案)28、I hope to see you again _______. [单选题] *A. long long agoB. long beforeC. before long(正确答案)D. long29、You could hardly imagine _______ amazing the Great Wall was. [单选题] *A. how(正确答案)B. whatC. whyD. where30、Stephanie _______ going shopping to staying at home. [单选题] *A. prefers(正确答案)B. likesC. preferD. instead。
管理学专业英语课后练习答案 instructor11
KEY TO THE EXERCISES OF CHAPTER 11 POLITICS, POWER, & LEADERSHIP.Power distance deals with the amount of authoritythat bosses have over subordinates. Low PD countries normally havea decentralized system. High PD countries are normally morecentralized. Low PD countries tend to have more democratic forms of government, and there is a more consultative relationship between bosses and subordinates.Latin countries tend to have more authoritarian relationships.As we saw in earlier chapters, companies with more hierarchicallevels have more problems with communication. On the other hand, Germanic countries tend to be more participatory in their boss-employee relationships. Their decision-making processes tend to be more participative.Multinational managers sometimes have problems adapting to new countries. The difficulty usually occurs when a manager from a high PD culture is sent to a country. It is important for managers to adopt the PD style of their new country.WORDS & MEANINGSRELATIONSHIPSDecide whether the following words are hierarchy words or partnership words:chain-of-command coming together converginghierarchy integration layerlevel merger organization chart partnership status teamvertical join linkcombine connectHierarchy Words Partnership Wordschain-of-command partnership connectlevel combine converginghierarchy coming together teamvertical merger linkstatus joinorganization chart。
管理英语3总复习题答案
管理英语3总复习题答案1. 翻译下列句子：- 原句：The company has implemented a new policy toimprove employee satisfaction.- 翻译：该公司实施了一项新政策以提高员工满意度。
- 原句：Effective communication is essential forsuccessful project management.- 翻译：有效的沟通对于成功的项目管理至关重要。
2. 填空题：- 根据市场研究，新产品的推出应该在（）进行。
- 答案：市场需求最高的时候。
- 项目管理的五个基本过程包括启动、规划、执行、监控和（）。
- 答案：收尾。
3. 简答题：- 描述SWOT分析在企业战略规划中的作用。
- 答案：SWOT分析是一种战略规划工具，用于识别和评估企业的优势（Strengths）、劣势（Weaknesses）、机会（Opportunities）和威胁（Threats）。
通过这种分析，企业能够更好地理解自身的竞争地位，并制定出相应的战略来利用优势、克服劣势、抓住机会和应对威胁。
4. 案例分析：- 阅读以下案例，并回答以下问题：某公司计划进入一个新的市场，但面临激烈的竞争和不确定的经济环境。
公司需要决定是立即进入市场还是等待更有利的时机。
- 问题：公司应如何使用SWOT分析来指导其决策？- 答案：公司首先应识别其在新市场中的优势，比如品牌知名度、产品质量或客户服务。
其次，分析劣势，例如可能缺乏当地市场经验或资源。
接着，评估市场机会，如潜在的增长领域或未被竞争对手充分开发的细分市场。
最后，考虑外部威胁，如经济波动或政策变化。
基于这些信息，公司可以决定是立即采取行动还是等待更有利的条件。
5. 论述题：- 讨论跨文化沟通在国际商务中的重要性，并给出至少两个实际例子。
- 答案：跨文化沟通在国际商务中至关重要，因为它有助于建立信任、避免误解并促进合作。
学术英语_管理类(含课后答案)_Unit_1_studying_business
To become a better informed consumer and investor (infinitive phrase)
Unit 1 Studying Business
Text A
Critical reading and thinking
Text structure
Identify the structure of Text A by completing the table on Page 7.
• Subheadings are usually marked out in a different font from the rest of the text. Or there is space inserted above and below them. They are either gerundial phrases, participle phrases, prepositional phrases or infinitive phrases.
Text A
Language building-up
Specialized vocabulary
Match the words and phrases in Column A with the definitions in Column B
g i
c
b e a d
h f
Unit 1 Studying Business
Studying business helps them to be more informed before making a purchase decision.
4 Investors
Studying business helps them understand the basics of business so as to better invest for the future.
本科管理英语试题及答案
本科管理英语试题及答案一、单项选择题（每题2分，共20分）1. The company has recently introduced a new policy to improve _______.A) efficiencyB) efficacyC) effectivenessD) productivity答案：A2. The manager decided to _______ the project due to budget constraints.A) postponeB) cancelC) delayD) suspend答案：B3. In the meeting, they discussed the _______ of the new marketing strategy.A) implementationB) executionC) operationD) performance答案：A4. The team leader emphasized the importance of _______ among team members.A) communicationB) collaborationC) coordinationD) interaction答案：A5. The company's profits have _______ by 20% this year.A) increasedB) risenC) grownD) escalated答案：C6. The project was _______ due to the lack of resources.A) terminatedB) abandonedC) haltedD) ceased答案：C7. The new software will help to _______ the workflow process.A) streamlineB) optimizeC) enhanceD) refine答案：A8. The company is looking for ways to _______ its market share.A) expandB) broadenC) increaseD) widen答案：C9. The employee was given a _______ for his excellent performance.A) commendationB) recognitionC) rewardD) praise答案：A10. The company's new strategy aims to _______ customer satisfaction.A) boostB) elevateC) raiseD) heighten答案：A二、阅读理解题（每题3分，共30分）阅读以下短文，回答问题。
管理英语试题及答案
管理英语试题及答案一、选择题（每题2分，共20分）1. The term "management" refers to the process of:A. Planning and organizingB. Directing and controllingC. Both A and BD. None of the above2. Which of the following is NOT a function of management?A. StaffingB. LeadingC. InnovatingD. Budgeting3. In the context of management, the "planning" function involves:A. Setting goals and determining actions to achieve themB. Allocating resourcesC. Monitoring performanceD. All of the above4. The "organizing" function of management includes:A. Developing a hierarchy of authorityB. Assigning tasks to individualsC. Both A and BD. None of the above5. "Directing" in management refers to:A. Guiding and motivating subordinatesB. Allocating resourcesC. Formulating policiesD. Monitoring performance6. The "controlling" function involves:A. Comparing actual performance with planned performanceB. Taking corrective action if necessaryC. Both A and BD. None of the above7. Which of the following is a principle of effective management?A. Centralization of authorityB. Delegation of authorityC. Unity of commandD. All of the above8. The "span of control" concept suggests that:A. Managers should have as few subordinates as possibleB. Managers should have as many subordinates as possibleC. The number of subordinates a manager can effectively manage is limitedD. None of the above9. "Delegation" in management means:A. Assigning tasks to subordinatesB. Taking on all tasks personallyC. Ignoring tasksD. None of the above10. The "Maslow's Hierarchy of Needs" is related to:A. Motivation in managementB. Planning in managementC. Organizing in managementD. Controlling in management二、填空题（每空1分，共10分）11. The four basic functions of management are planning, organizing, ______, and controlling.12. The process of management begins with ______ and endswith controlling.13. Effective communication is crucial for ______ and ______in management.14. The principle of unity of command states that an employee should receive orders from only one superior.15. The Hawthorne studies highlighted the importance of______ in the workplace.三、简答题（每题5分，共20分）16. What are the three main types of planning in management?17. Explain the difference between leadership and management.18. Describe the role of motivation in the management process.19. What are the benefits of decentralization in an organization?四、论述题（每题15分，共30分）20. Discuss the importance of ethical considerations in management.21. Analyze the impact of globalization on management practices.五、案例分析题（共20分）22. Read the following case study about a company facing challenges in its management structure. Analyze the situation and suggest possible solutions based on the principles of management.[Case Study]XYZ Corporation has recently expanded its operations to a new international market. The management team is struggling with coordinating the activities of the new branch, which is leading to delays and inefficiencies. The company's founder, who has been the sole decision-maker, is finding it difficult to manage the increased workload.[Your Answer]参考答案：一、选择题1. C2. D3. A4. C5. A6. C7. D8. C9. A10. A二、填空题11. directing12. planning13. leading, motivating14. attention, recognition15. human factors三、简答题16. The three main types of planning in management are strategic planning, operational planning, and tactical planning.17. Leadership is the process of influencing others to achieve organizational goals, while management is the broader process of planning, organizing, leading, and controlling organizational resources to achieve those goals.18. Motivation in the management process is crucial as it drives employees to perform at their best, leading to increased productivity and job satisfaction.19. Benefits of decentralization include increasedflexibility, faster decision-making, and a greater sense of responsibility and ownership among employees.四、论述题20. Ethical considerations in management are important as they ensure that decisions are made with integrity, respect for stakeholders, and compliance with laws and regulations. Ethical management also helps in building trust and apositive reputation for the organization.。
英语管理1试题及答案
英语管理1试题及答案一、选择题（每题2分，共20分）1. The word "management" is most closely related to which of the following?A. AdministrationB. SupervisionC. DirectionD. Control答案：A2. Which of the following is not a function of management?A. PlanningB. OrganizingC. StaffingD. Marketing答案：D3. According to Henri Fayol's 14 principles of management, which principle is not included?A. Division of workB. Unity of directionC. Subordination of individual interests to the common goodD. Scientific management答案：D4. Who is considered the father of modern management?A. Max WeberB. Peter DruckerC. Frederick TaylorD. Henri Fayol答案：C5. What is the primary goal of a business organization?A. Profit maximizationB. Market shareC. Customer satisfactionD. Employee welfare答案：A6. In the context of management, what does SWOT analysis stand for?A. Strengths, Weaknesses, Opportunities, ThreatsB. Systems, Work, Organization, TechnologyC. Skills, Workforce, Opportunities, TechnologyD. Systems, Work, Organization, Tactics答案：A7. Which of the following is not a type of organizational structure?A. HierarchicalB. FlatC. MatrixD. Circular答案：D8. What is the main focus of the contingency theory of management?A. One best way to manageB. Management effectiveness depends on the situationC. Management is a scienceD. Management is an art答案：B9. The term "empowerment" in management refers to:A. Giving employees more tasksB. Delegating authority to employeesC. Centralizing decision-makingD. Limiting employee autonomy答案：B10. Which of the following is a key element of strategic planning?A. Setting long-term goalsB. Daily operationsC. Short-term objectivesD. Routine tasks答案：A二、填空题（每空1分，共10分）11. The four basic functions of management are planning, organizing, ______, and controlling.答案：leading12. The scientific management theory was developed by ______, who emphasized efficiency and productivity.答案：Frederick Taylor13. In a matrix organization structure, employees may report to more than one ______.答案：manager14. The term "management by objectives" was popularized by______, who believed in setting clear goals for employees.答案：Peter Drucker15. A SWOT analysis helps managers to identify internal factors (strengths and weaknesses) and external factors (opportunities and ______).答案：threats16. The contingency theory suggests that there is no universal approach to management and that the effectiveness of management practices depends on the ______.答案：context17. Empowerment in the workplace involves giving employees the authority to make decisions within a certain ______.答案：scope18. Strategic planning involves setting long-term goals,developing strategies to achieve those goals, and ______.答案：implementing19. The balanced scorecard is a management tool that providesa more balanced view of organizational performance by looking at financial and ______ measures.答案：non-financial20. Organizational culture refers to the shared values, beliefs, and norms that shape the way people in anorganization think and ______.答案：behave三、简答题（每题5分，共20分）21. What are the main differences between a hierarchical anda flat organizational structure?答案：A hierarchical structure has multiple layers of management, with a clear chain of command, while a flat structure has fewer layers, promoting faster communicationand decision-making.22. Explain the concept of "management by walking around" (MBWA).答案：MBWA is a management approach where managers frequently walk around the workplace to interact with employees, observe work processes, and gather information, fostering a more open and communicative work environment.23. What is the purpose of a balanced scorecard in management?答案：The balanced scorecard is used to align business activities with the vision and strategy of the organization, providing a comprehensive view of performance across financial and non-financial dimensions.24. Describe the role of a project manager in a matrix organization.答案：In a matrix organization, a project manager oversees specific projects, coordinating resources and personnel from different departments, ensuring that project objectives are met。
管理英语试题及答案
管理英语试题及答案一、选择题（每题2分，共10分）1. The company has recently undergone a significant ________ in its management structure.A. innovationB. renovationC. transformationD. alteration答案：C2. Effective communication is essential for the success of any ________ project.A. collaborativeB. individualC. independentD. isolated答案：A3. The manager emphasized the importance of ________ in achieving the company's goals.A. cooperationB. competitionC. conflictD. isolation答案：A4. The new policy aims to improve ________ and reduce costs.A. efficiencyB. productivityC. profitabilityD. effectiveness答案：B5. The team leader needs to delegate tasks to ensure ________ and balance workload.A. equityB. equalityC. fairnessD. justice答案：C二、填空题（每题1分，共10分）6. The company is focusing on ________ to improve its market position.[答案]：innovation7. The project was delayed due to a lack of ________ among team members.[答案]：communication8. The CEO announced a new ________ strategy to increase shareholder value.[答案]：growth9. The HR department is responsible for ________ and employee relations.[答案]：recruitment10. The company's ________ plan includes measures to reduce environmental impact.[答案]：sustainability三、阅读理解（每题2分，共20分）阅读以下段落，回答问题。
管理学专业英语课后练习答案instructor10发.docx
CHAPTER 10:首先请注意有以下更正，：The exercise LANGUAGE ELEMENTS:We have to add a list of ADDITIONAL words, in order to complete sentences10,11, & 12:First.thenanotheralsoin addition (to)furthermoreA further point: Sentence #9 requires the word if (If there is no official method...), which is not in the list of connecting words.KEY TO THE EXERCISES OF CHAPTER 10 CORPORATE CULTUREReading: Values: Key to a Strong Corporate CultureA strong corporate culture affects a company in many ways. For example,by encouraging people to question things, you can promoteinnovation . Another way of promoting innovation is not beingtoo influenced by the past. The essential element of a strongculture is having one or two core values. But in order to have a strong corporate culture, employees must be committed to that key value. A core value is a philosophy , an attitude , something that peoplefeel very strongly about. It is one of the most important elementsof their job.Reading: Merger ManiaWORDS & MEANINGSWORD STUDY. Put the correct form of the word in the right space:pare (v.), comparison (n.), comparative (adj.)It is interesting to compare corporate cultures. Such acomparison reveals many differences. A comparative study of Honda and General Motors (GM), forexample, shows that the two firms treat status very differently. GM managers enjoy many status symbols while managers at Honda do not. If you compare Caterpillar, IBM, and Delta Airlines, you find that each firm stresses different values. A further comparison reveals that some companies have much strongercorporate cultures than others. Comparative studies are a useful way to determine quality and performance in many areas of life.2.conflict (v.), conflict (n.), conflicting (adj.).As we saw in the previous reading, many mergers fail because ofconflicting corporate cultures. These conflictscan occur in many different areas of a company. Management styles may . So can reward policies and differing ways ofmotivating employees. Problems that were not seen before the merger can cause serious conflicts afterwards. One of the most commonis the conflicting attitudes of the two CEOs.3.cooperate (v), cooperation (n), cooperative (adj)We have seen in several readings how cooperation produces greater efficiency in the workplace. The creation of newknowledge, e.g.z requires a cooperative effort from people at all levels. In addition, departments need to cooperate with each other in order to benefit from new information. Cooperative effort in work teams also producesbetter products and processes. In group-oriented cultures, people are taught to with each other. In other cultures,companies havetraining programs for working together. In many ways, cooperation has begun to replace competition within organizations.________________________________________________4.participate, participation, participative (adj)The term participative management means that people at different levels participate in a company's decision-making process.Since workers are closer to the actual production process, their participation provides special information. One way to develop commitment in people is encouraging their participation in group activities.MEANINGS OF WORDSDecide whether these words are positive or negative. Write the word in the correct column. You may want to discuss some of your answers:status symbol boss CEOauthority downsize eliminate fall disadvantagelower level power reduce cut subordinate unlimited decline grow upper level increasePositive, Good, Powerful Negative, Weak, Not Good status symbol disadvantageupper level lower levelboss subordinatepower eliminateunlimited declineincrease layoffCEO cutfallLANGUAGE ELEMENTS (Exercise #2). Instructor: In many words we included in the spaces — are meant as examples:Example Reason Contrast for example because(of) butan example in order to howeverfor instance for this reason nonetheless e・g. the reason is on the other such as since handmost cases, you can use different words in the same space. TheRestatement in other words that isi. e. what I mean isResult accordingly consequently therefore hence thus1.People need a feeling of personal responsibility in their work; i.e.,a feeling that they have some personal control over the quality of the work they do.2.The modern labor force includes a greater number of specialists.For this reason , management is more concerned withthe well-being of its workers since a good specialist can finda job with another company.3.(Motivation—Japanese and American). In Japanese firms, the hierarchies (job levels) are finely-graded. As a result , there is much less distancebetween job levels in Japanese than in US companies. At the same time, morelevels are involved in decision-making in Japan. In other words ,Japanese decision-making is more decentralized.4.(Levels of Management & Span of Control). Ever since the 1990s, companieshave been reducing the number of levels and widening the span of control. In one company, for example, management has expanded the span of control with extensive education and training. Thus , the company now has four levels of management.5.(Knowledge-based companies). Hospitals, universities, and symphony orchestras are all knowledge-based organizations;that is ,they are composed largely of specialists who direct their own performances.6.Southern Africa has not attracted much foreign direct investment, apart frommining and farming. Hence , many southern Africans resenttheir often painful efforts at economic reform have not been rewarded.7.(Developing values in the firm) The important thing about developing values is that they are widely shared and strongly held. In other words, everybody is committed to them.8. A firm with a strong corporate culture usually emphasizes one or two key values. For instance, at Caterpillar, the heavy equipment company, that value is found in the phrase ,z24-hour service, anywhere in the world."In other words , Caterpillar's most important value is service to its customers... Delta Airlines emphasizes that it is a family. Thus , during the general downsizing (layoffs) of the airlines in the 1980s, Deltadid not fire employees and was still able to make a profit.9.(Decision-making techniques in groups: Interacting Groups).Because members of Interacting Groups meet face-to-face, they become more cohesive (closer). On the other hand , social pressures can be very high... [f there is no official method for taking turns, the number of ideas tends to be low.10.(Teambuilding). Here are just a few strategies for building successful teams. First , have members spend a lot of time together.Then , make sure members have the right skills.Another suggestion is: giving members positive feedback.Also , communicating high-performance standards to the team members.11.(Central American Opens for Business). Central America is developing common microeconomic policies. Their purpose is to create an attractive environment for investment. In addition to deregulation and similartax structures, they are cooperating on infrastructure projects, such as building roads, telecom systems.12.One important feature in Japanese firms is the strong social bonds that develop at work. In addition , Japanese employees have more than two close friends on the job, while Americans have fewer than one.13.(Knowledge-based Companies). In knowledge-based companies, there ismuch less need for many levels of management. Because of that, manyof these levels, managers are not decision-makers. They simply pass along information.14.(Problem-solving teams). Problem-solving teams share ideas or make suggestions on how to improve a process.However , they seldom havethe power to carry out their suggestions.15.Hawley International (our imaginary company) has strong competitionin all of its product lines. For this reason, the company recently signed a contract to provide kitchen appliances to a major international hotel chain.。
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I.语法、词汇
1.B
2.B
3.C
4.D
5.A
6. A
7.A
8.C
9.D 10.B 11.A 12.B 13.A 14.C 15.B 16.C 17.B 18.B 19.C 20.D 21.A 22.C 23.D 24.A 25.C 26.A 27.B 28.C 29.B 30．C 31.C 32.C 33.C 34.D 35.B 36.A 37.D 38.D 39.A 40.B
41.C 42.C 43.D 4.A 45.C 46.A 47.B 48．C 49．B
50. C 51.C 52.B 53.B 54.C 55.D 56.B 57.D 58.A 59.C 60.B 61．C 62．B 63．D 64．A 65．B 66．B 67．B 68．D 69．B 70．C 71．C 72．B 73.D 74.A 75．B 76．B 77．B 78.D 79.B 80.C
II.完形填空
第一题
21. C 22. D 23. A 24. B 25. A
26. C 27. D 28. B 29. D 30. A
31. A 32. C 33. B 34. D 35. B
36. A 37. B 38. B 39. C 40. A
第二题
21.C 22.A 23.A 24.D 25.C
26.D 27.C 28.B 29.A 30.C
31.B 32.C 33.A 34.A 35.C
36.A 37.D 38.D 39.B 40.A
第三题
21. A 22. B 23. C 24. D 25. C
26. A 27. B 28. D 29. B 30. C
31. A 32. C 33. B 34. D 35. B
36. A 37. B 38. B 39. C 40. A
第四题
21.A 22.B 23.D 24.D 25.A
26.C 27.B 28.C 29.A 30.A
31.D 32.B 33.A 34.C 35.C
III.阅读理解
第一题
41.C 42.B 43.C 44.D 45.B
46.C 47.B 48.A 49.B 50.D
51.A 52.C 53.B 54.D 55.C
56.B 57.D 58.B 59.A 60.C
第二题
41. B 42. B 43. C 44. D 45. B
46. B 47. D 48. C 49. D 50. D
51. C 52. B 53. C 54. B 55. D
56. B 57. B 58. C 59. D 60. B
第三题
36.A 37.D 38.B 39.A 40.D
41.B 42.D 43.B 44.A 45.C
46.C 47.D 48.A 49.B 50.C
51.A 52.D 53.C 54.B 55.C
第四题
41. B 42. D 43. C 44. D 45. D
46. B 47. B 48. C 49. D 50. B
51. B 52. B 53. C 54. D 55. B
56. C 57. B 58. C 59. B 60. D
IV.词形转换
第一题
56. translator 57. increasingly 58. prevention 59. cloudlessly 60. speaking
61. appointed 62. additionally 63. finishing 64. led 65. missing,
第二题
61.actor 62.increasingly 63. cloudy 64 pursuit 65 age 66. embarrassed 67. addition 68.
successfully 69. living 70. rationalize
第三题
61. depending 62. effective 63. be spent 64. addressed 65. desirable
66. appearance 67. surprisingly 68. permitting 69. played 70. to follow
V.句子翻译
1. No mater how busy you are, you should try to make it back to the class reunion.
2. You should judge by yourself, and not always follow your brother’s lead.
3. I enjoyed her new book though it’s not quite as good as her last one.
4. The play was so wonderful that I soon lost myself in the excitement of it.
5. Their purpose lies in delaying.
6. Every citizen should be entitled to free health care and compulsory education.
7. All the students should make full use of opportunities to learn their own courses well.
8. Tour is of much help to broaden one’s horizon.
9. The American movie was so powerful that all the viewers were lost in its charming story
10. It takes some 15 hours to take a plane from New York to Beijing.
11. No mater how busy you are, you should try to make it back to the class reunion.
12. You should judge by yourself, and not always follow your brother’s lead.
13. He bought her what she wanted, regardless of the expenses/costs.
14. The play was so wonderful that I soon lost myself in the excitement of it.
15. Their purpose lies in delaying.
16. It is unusually hot this year
17. Once you begin, you must continue.
18. It is obvious that you need more practice.
19. But for / Without her mother, she would never have finished her college.
20. Recent research indicates that daydreaming is part of daily life.。