商务英语中的电话会议该怎么说,把实用句式记住了!
商务英语情景对话：电话安排会议
商务英语情景对话：电话安排会议大家好，我是豆子。
上周我们分享了怎么用电话留言，今天我们分享豆子写的这个小对话是关于怎么样用电话安排会议。
让我们开始吧!Hi, everyone! This is 豆子. We shared how to leave a message by phone last week. Today, I would like to share the conversation about how to schedule a meeting by phone. Let’s start.Linda：Hi, This is Linda Spencer speaking! May I ask who I speak with?您好，我是Linda Spencer. 请问您是哪位?John：Good morning! This is John Franklin. May I speak with Andrew Hall?早上好，我是John Franklin。
我能跟Leo Hall通话么?Linda：Hold on please, let me check.您等一下，我看一下。
John：Sure.好的Linda：Sorry sir. Mr. Hall is at meeting right now. You may call later or may I leave a message?不好意思，Hall先生正在开会，您可以晚点打或者我留个言?John：So, are you his secretary?所以，你是他的秘书么?Linda：Yes, I am.是的。
John：I called yesterday, and Mr. Hall asked me to call this number to schedule a meeting with his secretary. So, I would like to schedule a meeting with Mr. Hall next week while I am in Beijing. I wonder if he could see me on next Wednesday.我昨天打过电话，他让我打这个号码跟他的秘书约会议的时间。
商务口语：怎样进行电话会议
商务口语：怎样进行电话会议星型典句第一句：This is Frank Fin1 from France.我是弗兰克芬，我在法国。
A: This is Frank Fin from France.我是弗兰克芬，我在法国。
B: This is Dick Brown from the USA.我是迪克布朗，我在**。
A: Mr. Fin, how do you think about our offer?芬先生，您对我们的报盘有何看法？B: Mr. Brown, the price you offered is a little higher. 布朗先生，你们的报价有点高。
第二句：We have to have a conference talking about it. 我们要开会研究一下。
A: Mr. Fin, just think about our quality.芬先生，考虑一下我们的质量吧。
B: Yes, but can you grant us a discount?是的，但是贵公司可否给我们打个折扣？A: We have to have a conference talking about it.我们要开会研究一下。
B: OK. Thank you for your consideration.好的。
谢谢您考虑我们的建议。
不可不懂装懂，胡言乱语。
不要谈到抽象论或观念论。
不可对发言者吹毛求疵。
不要中途离席。
其他表达法：I'm afraid I'm busy then. 恐怕我那时没空。
I'm sorry but I can't make it then. 很抱歉我到那时不能完成。
有关于电话会议的英语口语
有关于电话会议的英语口语当你在参与一个电话会议的时候，不管是公务之间的往来，还是海外业务的推进，老道的会议经验都对工作的顺利推进和提高效率起到了重要的作用，今天小编就给大家分享一下电话英语句子1.Good morning/afternoon/evening要问候别人，你可以说，"Hi! How are you?"但在商务场合，问候别人更合适的方式是，"Good morning/Good afternoon/Good evening."同时包括他们的姓名："Good morning, Ms. Smith."2.How may I help you?无论你是在哪个领域，你工作的很大一部分内容会涉及到请求或提供帮助。
无论他们是你的客户还是老板，要微笑着回答，"How may I help you?" 或是"What can I do for you?"千万小心不要只是回答一句， "What do you want?"这句话听起来相待的粗鲁，特别是用错了音调的话更可怕(句子末尾的降调会使之听上去非常的不礼貌)。
3.I'm sorry/I will当事情发生问题时，任何人都不希望听到的是借口。
因此首先要道歉，然后采取行动。
如果你回答不出问题或是不能完成某人的请求时，就用"I'm sorry ? 开始。
这是避免冲突的最好的方式。
例如，说"I'm sorry, I don't know the answer."但是不要就此停止!接着说出你将要做的内容。
"But I will find out." "I'm sorry"表示出你对他们的关心，用"I will"表示你会帮助他们以安慰他们的情绪。
实用商务电话英语口语表达
实用商务电话英语口语表达学习商务英语，实用的商务常用电话英语口语都有哪些呢?下面店铺为大家带来实用商务电话英语口语表达，欢迎大家学习!实用商务电话英语表达1：1. ABC corporation. May I help you?ABC 公司, 我能帮你什么吗?这句话算是制式的讲法. 一般接起电话的人通常会先报公司的名字"ABC corporation", 然后再说, "May I help you?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 "May I help you?" 跟 "How can I help you?" 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, if you know your party's last name or extension, press 1. If you want to receive information or publication, press 2. If you want to talk to the operator, press pound sign or remain on the line." (感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2. And you are?你是?如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?) 这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁. 最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?" (我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, "And you are?" (你是?) 如果人家这样问我, 我就可以答, "This is Benlin."像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用. 其实真的不用怕. 越简单的句子老美越听得懂. 而且事实上 "And you are?" 这句话还有许多适用的场合, 例如在公司的接待处 (reception). 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生) 接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!3. I'll put her on the phone. Just a second.我会请她听电话, 请等一下.Put someone on the phone 这个片语就是说请某人听电话. 例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, "Could you please just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, "Ok. I'll put her on the phone. Just a second." (好, 我会请她听电话, 请稍等一下.)上面讲的 put someone on the phone, 指的多半是只有一只电话时o; transfer 或是redirect. 会比较恰当. 例如同样的情况你可以说, "I'm transferring your call." 或是 "I'm redirecting your call." (我帮你转接到分机给她.) 如果是接线生转接的话, 他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."4. Would you mind holding for one minute?你介不介意稍微等一分钟啊?在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All of our representatives are currently busy serving their customers. Your call will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call is very important to us." (请继续等候, 你的来电对我们非常重要). 所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的. 所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?" 所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去. 但是如果一分钟到了你还没忙完, 则最好再说一次, "Sorry, I am still on the phone. Could you hold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟.)5. He's out for lunch. Would you like to try again an hour later?他出去吃午餐了, 你要不要一小时后再打来?受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了. 如果要再简化一点, 单说, "He is on lunch." 或是 "He is on (lunch) break." (他正在休息时间.) 这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you call back in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是, "May I take your message?" 或是 "Would you like to leave a message?" (你想留言吗?)。
Business English-telephoning商务英语 商务电话会议 电话沟通
If you’re going on vacation - Hello, this is Marina Smith at the XYZ company. I will be on vacation from Friday, May 12 through Monday, May 22. Please leave a message, and I’ll call you back when I return. Thank you.
Taking a message for someone
- I’m sorry, I have a call on my other line. Can you please hold?
For customer service calls - All of our operators are currently busy. Please stand by for the next available operator.
- It’s been great talking with you. I’ve got a meeting now so I better run. - Thanks for calling. I’ll speak with you again soon. - I’ve got another call coming in. Good talking to you. - I better let you go. - It’s 5 o’clock already. I better let you go. - Let’s touch base on this again in a few days.
Business English
Talking on the telephone can be difficult for a couple of reasons. First of all, you can't see the you're talking to, so you can't see his or her body language and "read" his or her face. Ta the phone also requires its own special set of words and phrases. Here’s a helpful reference ch will help you speak on the telephone phone with confidence in business and personal situati hope you'll find this helpful. Now if you can only find somebody to pay for your cell phone b be all set!
商务电话礼仪英语对话
商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A：Jan Wise B：Receiver)A：Hello.Can I speak to Mr.Clark?B：May I have your name，Please?A：This is Jan Wise speaking.B：Hold on，please…I'm sorry，but he's on another line now.Would you care to hold?A：Well，I need to leave in a ninute.Could you take a message，Please?B：Gertainly.A：It's a little complicated… I'm Mr.Clark's former classmate.B：OK.A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…B：Ernie…Miss White——OK…A：But Miss White's flight arrived late，and I need to pick her upat the airport now…B：Airport——OK…A：So please tell him that the time is changed to 1∶00…B：One o'clock…A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?A：That's all.Thank you for trouble taken.Good-bye.B：Good-bye关于打电话英语表达方式2(A：Jim Brown B：Receiver)A：Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B：I'm sorry，but he is out of the office right now.A：When will he be back?B：He should be back at any moment.A：I wonder if you could give Mr.Wang a message for me?B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.B：Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好，欢迎光临尚苑西餐厅。
商务英语电话沟通用语及电话沟通场景演练
商务英语电话沟通用语及电话沟通场景演练商务英语电话沟通用语及电话沟通场景演练导语：对于从事外贸商务行业的白领们来说，商务英语电话沟通是日常工作中必不可少的一个环节。
如何才能提高自己商务英语电话沟通用语的使用熟练程度。
今天小编就为大家整理了一些商务英语电话沟通场景演练中的常用语和对话，供大家学习。
商务英语电话说您好在接电话的.时候，可以先向对方表示问候，比如Hello、Good morning.、Good afternoon等问候语。
然后自报家门，让致电的人了解自己在和谁打电话。
常用语有：1、Mediacom Entertainment, may I help you?通信娱乐，有什么可以为您效劳的吗?2、Hello, Margaret Jameson. MayI help you?您好，我是Margaret Jameson。
有什么可以为您效劳的吗?3、Good morning. This is CT Company. May I help you?早安。
这里是CT易公司。
我能效劳吗?商务英语电话说再见在结束和对方的的电话的时候，一定要对对方的来电表示是感谢，并期望对方再次来电。
在这要注意，一定要等对方挂电话之后才能挂电话，表示对对方的尊敬。
1、Thank you for calling. I’m always glad to hear from you.谢谢你来电。
我很高兴随时接到你的电话。
2、It was kind of you to call me. Call me again any time.感谢你打给我。
请随时再打电话给我。
3、Let’s keep in touch, good-bye.让我们保持联络，再见。
4、A: Thanks for your help.B: It's my pleasure. Please don't hesitate to call again if I can be of any assistance. Thank you. Good bye.A:非常感谢您的帮助。
商务电话礼仪英语句型_商务礼仪_
商务电话礼仪英语句型在商务接待中，掌握电话礼仪也非常关键，因为很多情况下我们需要在电话中交流。
商务电话礼仪英语句型有哪些?下面是小编搜集整理的一些内容，希望对你有帮助。
商务电话礼仪英语句型情况一: 打电话的人找的是你自己Is Daisy there? Daisy 在吗?Speaking. 我就是，说吧。
That's me. 我就是。
This is Daisy. 我就是 Daisy.This is she. 我就是。
(注: 男的用 This is he.)You're speaking/talking to her. 你正在跟她说话。
情况二: 要找的人不在May I speak to Mr. Gates? 请问 Gates 先生在吗?He's out. 他出去了。
He's not here right now. 他现在不在这里。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
情况三: 要找的人不在, 问对方是否要留言Can I talk to Mark? 我可以跟 Mark 讲话吗?He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况四: 打电话的人问他要找的人何时回来Do you know when he will be back? 你知道他什么时候会回来吗?I'm sorry. I don't know. 抱歉, 我不知道。
BEC商务口语：Telephone用语总结
BEC 商务口语：Telephone 用语总结 One thing you can do to improve your telephone skills is to learn some of the multi-word verbs that are commonly used in telephone conversations.Most of them are featured in this module.(1) Hold onmeans 'wait' – andhang onmeans 'wait' too.Be careful not to confuse hang on with hang up!Hang upmeans'finish the call by breaking the connection' – in other words:'put the phone down.'记住：hold on = hang on=waithang up=put the phone down=finish the connection(2)Another phrasal verb with the same meaning as hang up isring off. The opposite of hang up / ring off is ring up – if you ring somebody up, you make a phone call. And if youpick up the phone, (or pick the phone up) you answer a call when the phone rings.记住：hang up=ring off=finish the connectionring up = make a phone callpick up the phone=answer the phone"Hang on a second..."(3) If you are talking to a receptionist,secretary or switchboard operator, they may ask you to hang on while they put you through –put through 转接电话 means to connect your call to another telephone. With this verb, the object (you, me, him, her etc.) goesin the middle of the verb: put you through.But if you can'tget through to(contact on the phone) the person you want to talk to, you might be able toleave a messageasking themto call you back.Call backmeans to return a phone call – and if you use an object (you, me, him, her etc.), it goes in the middle of the verb: call you back.Level of formality 打电话的正式程度Another thing to think about when talking on the telephone is formality. It's important to use the right level of formality – if you are too formal, people might find it difficult to feel comfortable when they talk to you. On the other hand, if you are too informal, people might think you are rude!(1) 一些正式用语 Generally speaking, if you are talking to someone in a business context,you should use could, can, may or wouldwhen you make a request:'Could I speak to Jason Roberts, please?' 'Can I take a message?' 'Would next Wednesday be okay?'.You should also useplease and thank you or thanks very muchwhenever you ask for, or receive, help or information.(2) 一些非正式用语 It's important to show politeness by using words like would, could, please, thank you etc. But it's also okay to use some of the features of informal/spoken English - short forms, phrasal verbs and words like okay and bye - in other words - everydayEnglish!So phrases likeI'm off to a conference...,no problem,bye!andhang on a momentandI'll put you throughare perfectly acceptable,as long as the overall tone of the conversation is polite.(3) 当你不明白的时候一定要请求重复 One last tip - it's better to ask for help or clarification when you're having a telephone conversation,than to pretend you understand something that you didn't. It's perfectly acceptable to use phrases like'Could you repeat that, please?' 'Couldyou speak a little more slowly, please?' and'would you mind spelling that for me please?' Using phrases like these will help make sure that you have a successful phone call, and may save you from lots of problems later on. You could always say thatthe line's very bad today if you can't hear very well.And it's also a good idea to practise words,phrases and vocabulary before you make the call!。
常用国际商务信函基础知识精选：商务会议的准确用语
常用国际商务信函基础知识精选：商务会议的准确用语商务会议是国际商务中常见的沟通和决策的方式。
以下是商务会议常用的准确用语：1. 邀请参加会议：- We would like to invite you to attend a meeting on [date] at [time] in [location]. 我们诚邀您参加在[date]举行的会议，时间为[time]，地点位于[location]。
- We request your presence at an important meeting on [date] at [time] in [location].我们请求您出席在[date]举行的一场重要会议，时间为[time]，地点位于[location]。
2. 确定会议时间和地点：- The meeting is scheduled to take place on [date] at [time] at [location].会议定于[date]在[location]的[time]召开。
- We have arranged a meeting on [date] at [time] in [location].我们已经在[date]安排了一场会议，地点位于[location]，时间为[time]。
3. 提议议程：- Here is a proposed agenda for the meeting.这是会议的议程提案。
- We suggest the following items to be included in the agenda.我们建议在议程中包括以下事项。
4. 确认出席人员：- Please confirm your attendance by [date].请在[date]前确认您的出席。
- We would appreciate it if you could let us know whether you will be able to attend the meeting.若能让我们知道您能否参加会议，我们将不胜感激。
商务打电话礼仪英文
(4)帮忙转分机 请 帮 我 转 分 机 211. Please connect me with extension two-one-one. 请帮我接人事部好吗? Could you put me through to the personnel department, please? (5)他在忙线中 他 现 在 正 在 接 另 一 个 电 话 .tie's on another line right now. 他正在接长途电话.有什么我可以帮您吗? He's talking a long-distance call now,what can I do for you? 抱歉.他正在打电话.Sorry. his line is busy. (6)请对方稍等一下 您能稍等一会儿吗?Could you hold a moment .please? 您能稍等一会儿吗?Can you hold on.please? 请稍等一下.他马上来接电话.Just a moment. He is on his way now. (7)现在不方便接电话 她现在有客人。She has a visitor at the moment. 他正在开会。He is in a meeting now 很抱歉，我正好要出门。可不可以稍后再打给您。 I'm sorry, but I was just on my way out. Can I get back to you later?
商务英语：商务会议常用词汇与表达
商务英语：商务会议常用词汇与表达介绍商务会议是现代商业活动中不可或缺的一部分。
在商务会议中，人们需要使用特定的词汇和表达方式来传达信息、交流想法和谈判商务合作。
掌握商务会议常用词汇和表达是提高商务英语能力的重要方面。
本文将介绍在商务会议中经常使用的词汇和表达，并提供一些实用的示例和技巧。
1. 开场白商务会议的开始通常由会议主持人发表开场白。
开场白的目的是引导会议的进行并介绍会议的目的和议程。
以下是一些常用的开场白词汇和表达：H2: （1）欢迎与介绍•欢迎各位参加今天的会议：Welcome everyone to today's meeting. •非常荣幸与大家在这里见面：It's a great pleasure to see you all here. •首先，让我介绍一下今天的议程：First, let me introduce today's agenda.H2: （2）目的与背景•我们今天的目的是…：The purpose of our meeting today is to... •我们召开这次会议是为了解决…的问题：We are convening this meeting to address the issue of...•我想给大家提供一些背景信息：I would like to provide some background information.H2: （3）反馈与期望•在开始之前，我想了解一下大家对此次会议有什么期望？：Before we begin, I would like to know what your expectations are for thismeeting.•我希望我们在会议结束时能得出一些解决方案：I hope that we can come up with some solutions by the end of the meeting.•请大家积极参与讨论并提供反馈意见：Please actively participate in the discussion and provide feedback.2. 提出观点和建议商务会议是让与会者交流观点和提出建议的场所。
电话会议常用句型总结
电话会议常用句型总结：Main points：◆-Good morning all, we‘re all here? Great!◆-I’m Tony from International Corp in L.A., there are three thingswe need to discuss today...new product line for the upcoming holiday season, advertising and any problems that might occur.◆-Let‘s get right down to business, then. First, let’s have a rollcall.To signal that we're about to talk：◆I have a question...我有个问题。
-Let me get this straight...让我明确一下你所说的。
-I‘d like to make this point clear...我希望强调一下这一点。
-I just want to clarify something...我希望明确一下（某事情）。
-But there’s something else to consider...但这里还有其他需要考虑的。
-I have something else to add...我还有其他需要提出的一点。
-From my standpoint...在我这边看来。
-I‘d like to answer that question please...我希望能够回答该问题，谢谢。
◆Since everyone’s here, shall we get started?◆大家到齐了，我们开始吧。
◆Let's keep this meeting fairly brief.◆我们的会议很短。
商务英语Making phone calls实用技巧
Unit 1 Making Phone CallsPart I. Sample Dialogue示范对话ONEA：International Trading Company. Good morning. Can I help you? 这是国际贸易公司。
上午好。
您找谁？B：Can I speak to someone in Sales department, please?请接销售部。
A：Please hold the line. I’m sorry, the line is engaged. Will you hold? 请稍等。
对不起，占线。
您要等一会儿吗？B：Yes, I’ll hold on. 好的。
(A few minutes later.)A：The number is ringing for you now. 您的电话接通了。
B：Thank you for your help. 谢谢您。
C：Sales Department. Maria Burns is speaking. What can I do for you?销售部。
我是玛丽·伯恩兹。
有什么事可以帮忙吗？B：This is Bob Liang from Zhejiang Light Industrial Products Import and Export Corporation in Hang Zhou, China. I’m very interested in your cutting tools.Do you have branch offices in China?我是中国杭州浙江轻工业品进出口公司的鲍伯梁。
我对你们的刀具很感兴趣。
不知你们在中国有分公司吗？C：We don’t have a branch office in Hangzhou, but I can ask our sale representative in Shanghai to visit you.我们在杭州没有分公司，但是我可以让我们上海的销售代表去拜访你们。
职场英语口语：电话会议的礼仪
职场英语口语：电话会议的礼仪或许我们在高考中考的时候书面成绩都可以达到将近满分，但是一张口，却不知道如何说起，甚至连简单的交流都很困难。
店铺给大家整理了“职场英语口语：电话会议的礼仪”。
以下内容由店铺整理发布，欢迎阅读参考!更多相关讯息请关注店铺!职场英语口语：电话会议的礼仪Quiet is the key安静的环境是会议的关键Make sure, when you are on the conference call that you are in a very quiet room, away from any disturbances. This will make sure that you hear everything that is going on and keep the misunderstandings to a minimum. It is impossible to keep the misunderstandings at bay if you have a dog barking, machines running, or people talking in the background.当你参与进电话会议中时，确保你是在一个远离任何干扰，非常安静的房间里。
这将保证你能听到会议的全部内容，并且使得误解减少到最低限度。
如果你周围环境里有狗的叫声，机械运转的噪音，又或是其他人在说话的话，那是不可能保证正确理解会议内容的。
The Telephone Equipment电话设备Make sure that you are using a phone that will minimize the noise in the background. Some telephone and most all cell phones will pick up even the slightest noise or interference, which will not only cause troubles for you hearing the speakers, but others as well.确保你使用的电话可以将周围噪音干扰降到最小。
英语电话会议常用句
常用句：1、Teleconference電話會議，一開始多半是先點名，點名英文叫做「do/take a roll call」，或是「call a roll」，也可以用「take attendance」。
例：We’re going to begin our meeting with a roll call. （我們先點名再開始會議。
）It would be good to know who is here in terms of a quick roll call. （先點名看看誰到了。
）What I'd like to do right now is take attendance to find out who is present and to let the other participants know who is on the line. （我現在先點名，讓各位知道誰在現場。
）2、多半電話會議是跨國、跨洲的，點名時大部份按區域來，英文的說法是：It’s easier to go by the region.3、大家都報了名字，結果有人請假，有人遲到。
會議請假正式的說法是「an apology for absence」，也可以簡略用「an apology」。
例：An apology for absence was received from Hughes. （Hughes說很抱歉他無法出席。
）We have an apology from John, a delay from Adam. （John抱歉他不能出席，Adam會遲到。
）4、有沒有不小心漏掉某人呢？這時候會議召集人（Moderator）會問：Is there anybody listening in that I haven't mentioned?（有沒有人到場但我沒點到名的呢？）；或是Have I missed anybody?（我漏掉誰了嗎？）5、沒被點到名的，這時可應答：Sara is on.（Sara也在。
商务英语电话会议礼仪
商务英语电话会议礼仪一、Dosettheessentialrulesforthemeetingearly.必须尽早制定会议的基本规则。
(会议组织者需要在会议开始之前，申明必须遵守的基本规则，以保证会议的有效进行)三、Dostartthemeetingabsolutelyontime.电话会议时间必须非常准时。
(这是有效电话会议的必要元素。
特别在有地区时间差的时候，参会者更要有时间概念。
)四、Dotreattheconferencecallasifyoutalktosomeonefacetofaceatame eting.把电话会议看作是面对面的沟通。
(电话会议有距离上的不便。
参会者在发言时一定要放松心情，按事先准备的内容，有条理地发表个人观点或建议。
)五、Doidentifyyourpointclearlywhenyouspeak.电话会议时一定要清楚的表明自己的观点。
(因为距离和时间的关系，参会者在表达观点时一定要简单、清楚，避免重复询问带来的不便。
)六、Doexpressyourappreciationwhenyourspeechisover.发言结束后一定要向参会者表示感谢。
(发言者陈述完观点后一定要向参会人员表示谢意。
以便会议主持者安排下一个人员发言。
)最后还有几点是电话会议时需要避免的：一、Don’tusecellphoneordialphoneduringtheconferencemeeting.绝对避免在进行电话会议时使用手机或打电话。
二、Don’tinterruptwithcounterarguments.避免打断与自己观点不同人的发言。
三、Don’tmakeanynoiselikeshufflingpapers;scrapingchairs,tappin gpencils,hummingorotherdistraction.会议期间避免有任何噪音。
四、Don‘tleavethedoorwideopen.Ifyouwantaresponsetothelastthing youhavesaid,trynottosay,and“Anycomments?\"明确会议结束，避免给参会者模糊概念。
商务英语中的电话会议该怎么说，把实用句式记住了！
【导语】在外企⼯作的⼈，基本都要打conference call，参加电话会议。
今天，就和⽆忧考⼀起看看，conference call到底如何打才看起来像个专业⼈⼠！打电话前先做好准备。
如果你是新⼿，不怎么熟悉电话⼯具，打电话前⼀定要充分学习电话软件的特点，各个功能键的⽤法，做个test call, 防⽌正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新⼈，打conference call前⼀定要打好草稿，列出预期要讲的bulletin points，并学会设想对⽅可能问到的问题，提前在脑⼦⾥过⼀遍。
如果是 audio conference call, 当你不发⾔的时候，记得按mute键，这样显得更专业，并且让你专注于听别⼈正在讲什么。
如果是video conference call，请保持职场仪态。
认真倾听，适当点头，显⽰你有认真参与其中。
使⽤商务语⾔，简洁明了。
电话会议最重要的⽬的是交流⼯作，所以要切忌使⽤深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍1.Introduction开头寒暄⾸先就是介绍⾃⼰，以及⼀起参与电话会议的⼈员。
当然啦，如果还有其他对⽅不熟悉的⼈员也在电话会议中，也要介绍。
⽐如：Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.Marty你好，我是Microdot科技公司的Larry，现在和我⼀起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留⼀些时间双⽅打个招呼）。
商务英语口语 电话会议及网络会议
Business Phone & Video Conference
• • • • • Ending I look forward to seeing you.（期待着见您。） Thank you for calling. （谢谢您打电话来。） Call me again any time. (随时再给我打电话。) Say hello to everyone for me. （替我向大家 问候） • Have a nice day! • Everything goes well with you!
Ask people to repeat when you don't get it
• • • •
Sorry is an essential word! Sorry, could you say that again? Pardon? Sorry, do you mean that …….
Conclusion
Context One Business Phone
• Context cancel the appointment fix 安排，决定（某事）…… fix a meeting 安排会谈 manage 设法做到…… How 's everything going？ 你好吗？（问候语) I'm phoning to ... 我打电话是想…… I'm phoning about... 我打电话是关于……的事情 I'd like to ... 我想……
Operator: Person and Brown. Can I help you? Smith: This is Gerald Smith from Taylor & Sons. Could I speak to Mrs. Phillips. Operator: Just a moment, Mr. Smith, I'll put you through. Phillips: Susan Philips Speaking. Smith: Hello, Susan. This is Gerald Smith. Phillips: Oh hello, Gerald. How are you? Smith: Fine. I'm just phoning to see if we could fix a meeting for next week.
商务电话交谈英语句式
商务电话交谈英语句式商务电话交谈英语句式请你重说一遍好吗? will you please repeat it?他已经离开了。
he has left already .他正在出席会议。
he is attending a conference now.喂!我是接线员。
hello, this is operator.我稍后会打电话给你。
ill call you up later.我要和麦考伊先生讲话好吗? may i talk to mr.mccoy?我能用一下电话吗? may i use the telephone?我姓沈。
this is shen calling.我打的是公用电话。
i'm calling from a public phone.电话跟我联络。
contact me by telephone.我6点至8点都在。
i will be in between six and eight.我整晚都在这里。
i will be here all night.好的，我会等候你的。
all right, i will be waiting for you .喂，是陈先生的家吗? hello, is this the home of mr. chen?喂，我想和陈先生讲话。
hello. i wish to speak to mr.chen?沈先生吗? is that mr.shen?是的，我姓沈。
yes, this is shen speaking.你要和谁讲话? whom do you want to talk to?我要和杰克先生讲话。
i'd like to speak to mr. jack.我会打电话到他的公司和你联络。
ill connect you with his office.抱歉让你久等了，接通了。
sorry kept you waiting so long. you are on .占线。
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商务英语中的电话会议该怎么说，把实用句式记住了！
打电话前先做好准备。
如果你是新手，不怎么熟悉电话工具，打电话前一定要充分学习电话
软件的特点，各个功能键的用法，做个test call, 防止正式电话会议中出洋相。
拟好agenda列表，事前模拟。
如果你是职场新人，打conference call前一定要打好草稿，列出预
期要讲的bulletin points，并学会设想对方可能问到的问题，提前在脑子里过一遍。
如果是 audio conference call, 当你不发言的时候，记得按mute键，这样显得更专业，并且让你专注于听别人正在讲什么。
如果是video conference call，请保持职场仪态。
认真倾听，适当点头，显示你有认真参与其中。
使用商务语言，简洁明了。
电话会议最重要的目的是交流工作，所以
要切忌使用深奥、复杂的词汇和句型。
电话会议起承转合、流程介绍
1.Introduction
开头寒暄
首先就是介绍自己，以及一起参与电话会议的人员。
当然啦，如果还
有其他对方不熟悉的人员也在电话会议中，也要介绍。
比如：
Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial
Officer, James Fitzpatrick, calling in from LA.
Marty你好，我是Microdot科技公司的Larry，现在和我一起的还有Jimmy Wayne, Susan Francis, and Lou Denver（暂停，留一些时间
双方打个招呼）。
参加此次电话会议的，还有洛杉矶的首席财务官James Fitzpatrick.
2.Get to the Point
切入正题
然后直接切入主题，大致介绍下此次电话会议的主要内容，以及你希
望达成的效果。
比如这样：
Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we're going to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial
officers, and then I need to sign the paperwork. This is
going to be a team effort for all of us on the call.
好了。
现在我们一起来讨论下Cutlas软件公司并购策略。
我们先要
弄清楚如何汇款，合同如何草拟。
我们的法务部门需要和财务人员合作，我还要签署一些法律文件。
这需要在座所有人的共同努力。
3.Plan Speaking Order Ahead of Time
事前定好发言顺序
计划好每个人的发言顺序。
提前发送电子邮件，告知一下大家顺序，
这样开会的时候，就不会出什么差错了。
这样一方面能防止突然冷场（avoid dead air），不小心越过谁谁谁。
Let's get started with our Legal Counsel, Susan Francis.
She's been working on the buy out contract for the past month. Susan, what can you tell us....。