民航实用英语
民航实用英语词汇
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民航实用英语词汇民航实用英语词汇aircraft crew,air crew 机组,机务人员pilot 驾驶员,机长co-pilot,second pilot 副驾驶员navigator 领航员steward 男服务员stewardess,hostess 空中小姐radio operator 报务员Bairliner 班机monoplane 单翼飞机glider 滑翔机trainer aircraft 教练机passenger plane 客机jet (aircraft) 喷射飞机amphibian 水陆两用飞机seaplane,hydroplane 水上飞机transport plane 运输机helicopter 直升机supersonic 超音速hypersonic 高超音速transonic 跨音速subsonic 亚音速Airbus 空中客车Boeing 波音Concord 协和Ilyusin 依柳辛McDonald-Douglas 麦道Trident 三叉戟Tupolev 图波列夫hatch 舱口aeroengine,air engine 航空发动机navigation light 航行灯fuselage,body 机身nose 机头wing 机翼aileron 副翼wing flap 襟翼tail plane 水平尾翼starboard wing 右翼port wing 左翼pilot’s cockpit 驾驶舱parachute 降落伞passenger cabin 客舱propeller 螺旋桨pressurized cabin 密封舱undercarriage 起落架undercarriage wheel 起落架轮elevator 升降舵radio navigation device 无线电导航设备radio directive device 无线电定向设备luggage compartment 行李舱(fuel) tank 油箱auxiliary (fuel) tank 副油箱main (fuel) tank 主油箱autopilot 自动驾驶仪airport 航空港,民航机场airfield,aerodrome,airdrome 机场airport beacon 机场灯标airport meteorological station 机场气象站main airport building,terminal building 机场主楼emergency landing runway,forced landing runway 紧急着陆跑道taxiway 滑行跑道runway 跑道omnirange radio beacon 全向式无线电航空信标fuel depot 燃料库control tower 塔台tarmac 停机坪radio beacon 无线电信标boarding check 登机牌plane ticket 飞机票flight,flying 飞行bumpy flight 不平稳的飞行smooth flight 平稳的飞行ramp 扶梯altitude,height 高度air route,air line 航线extra flight 加班economy class,tourist class 经济座non-stop flight 连续飞行climbing,to gain height 爬升circling 盘旋forced landing 迫降connecting flight 衔接航班speed,velocity 速度ceiling 上升限度cruising speed 巡航速度top speed 最高速度first class 头等night service 夜航airsick 晕机direct flight,straight flight 直飞landing 着陆to rock,to toss,to bump 颠簸to taxi along 滑行to lose height,to fly low 降低to take off,take-off 起飞to board a plane,get into a plane 上飞机to get off a plane,alight from a plane 下飞机to face the wind 迎风international passenger 国际旅客domestic passenger 国内旅客connecting passenger 转机旅客transit passenger 过境旅客stand-by 候补旅客no-show 误机者unaccompanied passenger 无人陪伴儿童handicapped passenger 残疾旅客departing passenger 出港旅客arriving passenger 进港旅客flight crew 机组人员captain 机长pilot 飞行员copilot 副驾驶员flight engineer 飞行机械师stewardess/cabin attendant/air hostess 女乘务员/空姐steward 男乘务员purser / chief attendant 乘务长chief purser 主任乘务长air crew 空勤人员ground crew 地勤人员ground service staff 地面服务人员navigtor 领航员Main Facilities in the Airport机场主要设备aerodrome / airport 飞机场alternate airfield 备用机场control tower 管制塔台hangar 机库fuel farm 油库emergency service 急救站localizer 航向信标台/定位信标weather office 气象站runway 跑道taxiway 滑行道parking bay 停车位置maintenance area 维修区terminal departure building 机场大厦/候机楼international departure building 国际航班出港大厦seeing-off deck 送客台domestic departure lobby 国内线出港候机厅coffee shop 咖啡室special waiting room 特别休息室quarantine 检疫Customs 海关emigration control 出境检查snack bar 快餐部automatic door 自动出入门arrival lounge 到达大厅departure lounge 离港大厅transit lounge 过站大厅telephone/telegram/fax room 电话/电报/传真间stand-by ticket counter 补票处flight inFORMation board 航班显示板check-in counter 办理登机手续柜台transfer correspondence 中转柜台carousel 旋转行李传送带public address 广播室dispatch office 签派室police office 机场公安局(警察局)boby temperature scanner 体温检测仪medical centre 医疗中心escalator 自动扶梯elevator (升降式)电梯moving/automatic walkway 自动步道air bridge 登机廊桥airport fire service 机场消防队catering department 配餐供应部门duty-free shop 免税商店airtel/airport hotel 机场宾馆VIP room 贵宾室main lobby 主厅freight building/cargo centre 货运大厦/货运中心security centre 保安中心imports shop 进口商品店entrance 入口passenger route 旅客通道boarding gate No.18 第18号登机桥bosrding gate besides No.16 第16号以外登机桥information counter/office 问询处lavatory 卫生间international arrival building 国际航班到达大厦taxi stand 出租汽车站demestic connection counter 国内线联运柜台exit 出口hotel and limousine service 旅馆及机场交通服务处limousine stand 机场交通车站waiting room 休息室exchange and tax payment 兑换及付税Customs personnel 海关人员Customs inspection counter 海关检查柜台baggage claim area 行李认领区immigration control 入境检查plant quarantine 植物检疫animal quarantine 动物检疫connection counter 联运柜台arrival lobby 入境旅客休息室security counter 安检柜台security check station 安全检查站新加坡航空公司英文广播稿Good morning (afternon,evening),Ladies and Gentlemen: Welcome aboard Singapore Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.In order to ensure the normal operation of aircraft navigation and communication systems,mobile phones,toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.We will take off immediately,Please be seated,fasten your seat belt,and make sure your seat back is straight up,your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight,please do not smoke on board.)The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you1. civil aviation 民用航空2. plane,aircraft,airplane 飞机3. airliner 班机4. airline 航空公司5. jet,supersonic plane 喷气机6. airliner,passenger aircraft 客机7. long-range aircraft,long-haul aircraft 远程飞机8. medium-haul aircraft 中程飞机9. propeller-driven aircraft 螺旋桨飞机10. jet (aircraft) 喷气飞机11. turbofan jet 涡轮风扇飞机12. turboprop 涡轮螺旋桨飞机13. turbojet 涡轮喷气飞机14. by air,by plane 乘飞机15. passenger cabin 客舱16. tourist class 普通舱,经济舱17. first class 一等舱18. waiting list 登机票名单19. boarding check 登机牌20. airport 航空港21. air terminal 航空集散站22. tarmac 停机坪23. air hostess,stewardess 空中小姐,女乘务员24. steward 乘务员25. aircraft crew,air crew 机组,机务人员26. pilot 驾驶员,机长27. takeoff 起飞28. landing 着陆29. to board a plane,get into a plane 上飞机30. non-stop flight to 飞往,直飞31.to get off a plane,alight from a plane 下飞机32. in transit 运送中的33. off-peak season淡季34. flight schedule航班时间表35. safety inspection安全检查36. departure time起飞时间37. arrival time到达时间38. seat belt安全带39. air-sickness bag晕机袋40. earplug耳塞41. eye-mask眼罩42. headset plug 耳机插头43. armrest扶手44. life vest救生衣45. luggage compartment行李舱架46. seat recliner button座位倾斜扭47. emergency exit紧急出口48. oxygen mask氧气面罩49. forced landing迫降50. hijacking空中劫持51. rocking,bumping,tossing颠簸52. black box黑匣子53. transfer to flight换机54. luggage tag行李签55. baggage insurance行李保险56. baggage claim area行李认领处57. baggage cart行李车58. baggage clerk,redcap行李搬运员59. airport bus机场巴士60. air pocket 气潭,气阱61. customs procedure海关手续62. customs formalities 报关单63. dutiable articles上税物件64. customs declaration form报关单65. personal valuables个人贵重物品66. passport护照67. visa签证68. health certificate健康证明69. certificate of vaccination预防接种证书70. channel通道。
民航实用英语之在售票处
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民航实用英语之——在售票处UNIT TWO AT THE BOOKING OFFICE第二单元在售票处DIALOGUE 6 BUYING TICKETSS: Good afternoon. May I help you?P: Yes, please. We are going to QINGDAO for a competition on the 20th of August. I want to buy twenty tickets to QINGDAO.S: Just a moment, let me check. Oh, yes. We have two flights to QINGDAO at 7:50 in the morning and 1:30 in the afternoon. Both flights have seats available.P: I’d prefer the morning one.S: Ok, please fill in this form first, passenger name, passport number, route, date, contacting telephone number and so on.P: Here you are. And how much are these?S: Excuse me, one-way or round-trip tickets.P: One way, please.S: RMB 20000 in total.P: Here you are.S: Ok, have a good trip.对话6-买机票职员:下午好!您买票吗?旅客:是的。
我们8月20日在青岛有个比赛,我需要买20张前往青岛的机票。
职员:请稍等,我查一下,我们有两班飞往青岛的航班,一班是预计早晨7:50起飞,一班是预计下午1:30起飞,两个航班都有座位。
民航中专实用英语(电子版)
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electronic device 电子设备
pickpocket 扒手;小偷
container 容器
alcohol 酒精
sulphuric acid 硫酸
contraband 违禁品
confiscate 没收
quit 放弃
U11
skin lotion 润肤露
nail polish 指甲油
prevention 避免
hijacking 劫机事件
terrorism 恐怖活动
common practice 惯例
exempt from screening 免检
crew member 机组人员
4. replace the case with one of the same type 换一只型号相同的箱子
5. get in touch with 取得联系
Your card has expired. 你的卡过期了。
how careless of me 我太粗心了
You’d better switch off your mobile phone.
Mind you don’t smoke in the cabin!
I warn you not to touch the machine.
U11
Let me explain it to you. The size and weight of the baggage is limited by the airline’s regulations.
list of articles 物件目录
dutiable items 付税品
declaration form 申报表
《民航实用英语》课件09Transfer and Customs
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Dialogue B P: Miss. I’m a transit passenger. Do I have to take all my belongings with me when I get off the plane here? CC: If you are continuing your journey with us, you may leave your baggage on the plane, but take valuables and important documents with you. The ground staff will give you a re-boarding ticket as you alight. If you are changing flights at this airport, you have to take all your belongings and check with the transit counter in the arrival hall. They’ll be able to help you. P: Ok, I see. You’ve been very helpful. Thanks.
Cabin Announcement Ladies and gentlemen, We will be landing at Chengdu Shuangliu international airport in about twenty minutes. Please be seated and fasten your seat belt. Seat backs and tables should be returned to the upright position. If you have a connecting flight, you’ll have to go to the domestic terminal after you have declared Customs. It’s just beside the international terminal. Thank you.
民航实用英语之_在问讯处
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民航实用英语之_在问讯处UNIT ONEAT THE INFORMATION OFFICE第一单元关于问讯DIALOGUE 1 TELEPHONE CALL FOR INFORMATIONS: Hello! This is Inquiry Office of Air China. What Can I do for you? P: I am a journalist for 29th Olympic Games. I’d like to know whether Flight CA1569 can depart on time or not.S: Wait a moment please. I will check. Oh, I’ve got it. It should depart at 07:55 and arrive in QINGDAO at 09:00.P: That’s right.S: Well, my computer tells me that the flight will be delayed because it is raining cats and dogs now in QINGDAO area.P: Oh, I am sorry to hear that. I have a very important interview there this afternoon. What should I do now?S: Well, we have to wait for the weather to improve. The airport has been closed down . Our flights can’t depart now.P: Yes, we have to wait. Well, is it possible for the rain to stop before noon?S: I’m sorry, it’s very hard to say. It is very changeable in summer. You know we can only forecast but not control it.P: You are right. I will call you back later.S: OK! Thank you for calling. Bye-bye!对话1-电话问询职员:您好!这里是国航问讯处。
民航常用英语词汇
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民航常用英语词汇机场aerodrome,airport跑道runway滑行道taxiway脱离道turn-off停止道,安全道stopway, overrun灯光light候机楼terminal building廊桥air bridge, loading bridge, jetway停机位stand登机门,登机口gate, passenger gate停机区bay机库hangar油井fuel hydrant防吹栅blast fence机场当局airport authority机场公司airport operator, airportcompany航空公司airline(s), company问询处information代办,代理representative机场管制塔台aerodrome control tower气象室meteorological(met) office空中交通服务报告室air traffic services reporting office 飞行签派室flight dispatching office机务人员ground crew地面管理ground handling安检security check海关customs移民immigration检疫quarantine联检单位customs, immigration and quarantine消防大队fire brigade, fire department医疗急救中心medical emergency centre, first-aid centre急救室emergency room, first-aid room公安局,派出所police station, police department现场指挥中心ramp control centre现场,现场指挥ramp control旅客passenger要客VIP, very important person, very important passenger过站旅客transit passenger飞行员pilot责任机长pilot-in-command机组flight crew乘务组cabin crew(空中交通)管制员(air traffic) controller飞行指挥员flight commander信号员marshaller飞行签派员flight dispatcher现场指挥员ramp commander, ramp controller机场经理airport manager航班flight正常航班scheduled flight非正常航班non-scheduled flight出港航班outbound flight进港航班inbound flight国内航班domestic flight国际航班international flight加班飞行extra section flight包机飞行charter flight客运飞行passenger flight货运飞行cargo flight本场飞行local flight公务飞行business flight救护飞行ambulance flight, hospital flight专机special flight, state flight调机ferry flightgeneral aviation车辆vehicle拖车tug, tractor摆渡车shuttle bus 引导车follow-me car客梯车passenger stairs (steps)行李车dolly扫雪车snow ploughground loader地面电源车ground power unit (GPU)气源车air starting unit空调车air conditioning unit加油车fuel tanker, refueling truck装载车loader水车water service truck清洁车sanitary truck, lavatory service truck配餐车catering truck消防车fire engine, fire truck救护车ambulance警车police car航空器,飞机aircraft发动机engine辅助动力装置auxiliary power unit电瓶battery起落架undercarriage, landing gear前轮nose gear(wheel)机头nose机身fuselage机尾empennage机翼wing驾驶室,机舱cockpit, flight deck客舱cabin头等舱first-class (compartment)公务舱business-class (compartment)经济舱economy-class (compartment)货舱cargo compartment (hold)升降舵elevator(s)方向舵rudder副翼aileron(s)缝翼slat襟翼flap(机翼)前缘leading edge(机翼)后缘trailing edge进口entrance出口exit紧急出口emergency exit逃生滑梯escaping slide(s)地面服务ground service停机坪服务ramp (apron) service海关放行(单)customs clearance舱单loadsheet配餐catering加油refueling燃油fuel滑油oil煤油kerosene汽油petrol维修maintenance登机牌boarding card, boarding pass轮椅wheel chair灭火器fire extinguisher灭火瓶fire bottle危险品dangerous goods应急服务emergency services紧急疏散emergency evacuation急救first aid雷暴thunderstorm冰雹hail雾fog 雨rain 雪snow雪堆snow bank, snow drift冰ice积水standing water刹车效应braking action能见度visibility施工work in progress故障failure困难difficulty问题problem漏油oil slick, fuelslick炸弹bomb迫降forced landing紧急着陆emergency landing劫机hijacking非法干扰unlawful interference乘机手续check-in登机boarding 延误delay 取消cancel备降diversion费用charges, fee机场费airport charges规定rule, regulation飞行计划flight plan预计起飞时间estimated time of departure预计到达时间estimated time of arrival目视飞行visual flight仪表飞行instrument flight目视飞行规则飞行VFR flight仪表飞行规则飞行IFR flight常用用语1、你好good morning, good afternoon, good evening2、请讲go ahead, pass your message3、收到,明白roger4、可以approved5、不行unable to approve,no6、稍等standby7、讲慢一点speak slower8、再说一遍say again9、对不起I am sorry, sorry10、联系contact11、监听monitor12、报告report13、证实confirm14、请求request15、检查check16、是,是的,对,对的affirm, yes17、不是,不对negative, no18、再见goodbye, good day19、当然certainly, of course20、没问题no problem。
民航客舱服务实用英语-Unit-4 Beforce Take-off 1
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4
wrong seat.
5 A passenger wants to take another seat.
A passenger wants 6 to upgrade.
Exercises
A passenger's seat number is 6A. How can the cabin attendant help him find his seat?
英汉互译
空闲的座位 flight attendant seat headrest (座位的)靠手,扶手 乘客座位 cockpit crew seat 座椅靠背
1
Dialogue 1
Please go down this aisle. Your seat is on the right.
T舱为普通舱55折, X舱为普通舱50折(含学生、长者(年满55周岁的中国大陆 公民)),
U舱为普通舱45折, E舱为普通舱40折, W舱为普通舱35折, R舱为普通舱30折, O舱为普通舱25折, Z舱为代码共享留座专用舱, V舱为常旅客专用舱(国航知音卡旅客订座), G舱为普通舱免折和常旅客免票
Announcements
Flight information Recheck Boarding Pass Recheck
Supplementary Reading
Questions: What kinds of seats are provided for both
passengers and crew?
飞机舱位
飞机舱主要分为头等舱、 商务舱、 经济舱。 通常价格以头等舱最高,其 次商务舱,最低为经济舱。
飞机安排座位时是分舱位的,而不同的舱位对应的机票折扣不同,价格不 同所得到的服务也不一样。平时订机票航空公司也会有不同的舱位。
民航客舱服务实用英语 Unit
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Welocme aboard ___. Please make sure that your hand baggage is stored in the overhead locker. Small articles can be put under the seat in front of you. Please keep the aisle clear for others to go through.
民航客舱服务实用英语
Unit 5 Before Take-off 2 By Rui Zhou
Warm-up
1、How many kinds of hand luggage/ baggage may be grouped by air? 2、Is there any limit to the baggage the passengers carry?
1、熟记重点单词和句子。 2、两人一组练习对话。
Announcements
排放行李
Baggage Arrangement
女士们、先生们:
Ladies and Gentlemen,
欢迎乘坐___航空班机。 请您确定您随身携带的行李已经 放置在头顶上方的行李架内,小 件物品可以放置在您前方的座椅 底下。请保持过道通畅,方便其 他乘客经过。
谢谢!
Key words and expressions
hang luggage 随身携带的行李 overhead locker 头顶上方的行李架 identification 身份证明 Civil Aviation Administration of China(CAAC) 中国民航总局 seat cushion 坐垫 travelling document 旅行证件 valuables 贵重物品 baggage arrangement 排放行李 safety briefing 安全指导 flotation device 漂浮装置
民航相关英语词汇
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民航相关英语词汇收藏本贴| 好友分享| 推广拿分点击:769 | 回复:1 | 标签: lym63词汇外贸1. civil aviation 民用航空2. plane, aircraft, airplane 飞机3. airliner 班机4. airline 航空公司5. jet, supersonic plane 喷气机6. airliner, passenger aircraft 客机7. long-range aircraft, long-haul aircraft 远程飞机8. medium-haul aircraft 中程飞机9. propeller-driven aircraft 螺旋桨飞机10. jet (aircraft) 喷气飞机11. turbofan jet 涡轮风扇飞机12. turboprop 涡轮螺旋桨飞机13. turbojet 涡轮喷气飞机14. by air, by plane 乘飞机15. passenger cabin 客舱16. tourist class 普通舱, 经济舱17. first class 一等舱18. waiting list 登机票名单19. boarding check 登机牌20. airport 航空港21. air terminal 航空集散站22. tarmac 停机坪23. air hostess, stewardess 空中小姐, 女乘务员24. steward 乘务员25. aircraft crew, air crew 机组, 机务人员26. pilot 驾驶员, 机长27. takeoff 起飞28. landing 着陆29. to board a plane, get into a plane 上飞机30. non-stop flight to 飞往, 直飞31.to get off a plane, alight from a plane 下飞机32. in transit 运送中的33. off-peak season淡季34. flight schedule航班时间表35. safety inspection安全检查36. departure time起飞时间37. arrival time到达时间38. seat belt安全带39. air-sickness bag晕机袋40. earplug耳塞41. eye-mask眼罩42. headset plug 耳机插头43. armrest扶手44. life vest救生衣45. luggage compartment行李舱架46. seat recliner button座位倾斜扭47. emergency exit紧急出口48. oxygen mask氧气面罩49. forced landing迫降50. hijacking空中劫持51. rocking, bumping, tossing颠簸52. black box黑匣子53. transfer to flight换机54. luggage tag行李签55. baggage insurance行李保险56. baggage claim area行李认领处57. baggage cart行李车58. baggage clerk, redcap行李搬运员59. airport bus机场巴士60. air pocket 气潭, 气阱61. customs procedure海关手续62. customs formalities 报关单63. dutiable articles上税物件64. customs declaration form报关单65. personal valuables个人贵重物品66. passport护照67. visa签证68. health certificate健康证明69. certificate of vaccination预防接种证书70. channel通道。
民航客舱服务实用英语-Unit-6 Beforce Take-off 3
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Useful expressions
We are preparing for take-off. We are getting the cabin ready for landing. We are about to take off. Would you kindly return to your seat? Would you please switch off your mobile phone? May I ask you to raise the window shade? Would you please put your seat in the upright position and stow away your table
Dialogues
A passenger reclines
her seat back before
3
take-off.
A passenger doesn't put up the
window shade prior to take-off.
1
A passenger is sending a text
room.( ) 3.The smoking rooms are downstairs.( ) 4.There are 2 smoking rooms on that floor.( ) 5.The elevator is far away from where the two speakers are standing.( )
民航客舱服务实用英语Unit
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Key s
20%
30%
40%
50%
preflight check 航前检查 crew station 乘务员服务区
supplementary reading light 辅助阅读灯 viedo 视频 loudspeaker 扩音器 oxygen mask 氧气面罩 safty instruction card 安全须 知卡 in-flight document 机上文件 overhead compartment 头等 上方的行架 flush button 冲水按钮
check before the passengers board the aircraft
2、What does the demonstrator kit consist of 3 、 What should cabin attendants pay attntion to
during checking tasks a cabin attendant to check the enquipment on board.
The purser asks a cabin attendant to chec the entertainment system on board.
2016
Tkank you
galley 厨房 flight plan 飞行计划 switch 开关 seat number 座位号码 emergency exit 紧急出口 captain 机长 first-aid kit 急救箱 liferaft 救生筏 cockpit 驾驶舱 cruising altitude 巡航高度
Usefyl Expressions
1、I wonder if you can help me check equipment on board. 2、Make sure all equipment is secure or in position available and serviceable. 3、I've just checked all in-flight aocuments. 4、Please help me check entertainment system. 5、I've just finished checking the demonstrator kits. 6、I'm going to check the galley. 7、I've just aranged the magazines and newspapers in good order. 8、It's time to switch on the boarding music.
航空实用英语
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实用英语:学点航空用语A: airplane飞机 | airport机场 | airliner班机 | airline航空公司airport terminal机场候机楼 | airport fee机场费进站 | arrivals(进港。
到达)arriving from来自------ | 航空公司汽车服务处 airline coach serviceactual time实际时间 | aircraft crew、air crew机务人员 | airport bus机场巴士air hostess、stewardess空中小姐 | air terminal航空集散站air-sickness bag晕机袋 | air terminal候机室 | armrest扶手arrival time到达时间 |B: baggage cart行李车 | bus; coach service公共汽车 | boarding登机 | bank银行boarding pass(card)登机牌 | bar酒吧 | Business Class商务客舱baggage claim area行李领取处 | by air、by plane乘飞机baggage claim area行李认领处| baggage insurance行李保险baggage clerk, redcap行李搬运员 | boarding check登机牌C: carrier乘运人(公司)| class(fare basis) 座舱等级 | customs 海关check-in登机手续 | cash付款处 | coach pick-u point大轿车乘车点car hire旅客自己驾车 | coffee shop咖啡馆 | checked baggage托运的行李currency declaration货币申报 | customs service area海关申报处Can I put my baggage here?我能将手提行李放在这儿吗?Could you change my seat, please?是否可替我更换座位?Could you tell me how to fill?请告诉我如何填写这张表格?check in办理登机手续 | checkout办理离开手续 | channel通道certificate of vaccination预防接种证书 | customs formalities报关单customs declaration form报关单 | customs procedure海关手续civil、interior国内 | Could u please repeat that?请求对方再说一次currency exchange shop外币兑换店 | carry-on baggage随身行李D: domestic airport国内机场 | date起飞日期 | domestic departure 国内航班出站duty-free免税店 | departure lounge候机室 | departure to前往------ | delayed延误departure time起飞时间 | downstairs由此下楼 | departures出站、出港、离开Domestic Flight | Do you have anything to declare?国内班机您有任何东西要申报吗?Do you have Chinese Newspaper?你有中文报纸吗?| dutiable articles 税物件delay航班误点 | departure time起飞时间 | Dialogue对话E: exit出口机票 | endorsement/restrictions指限定条件 | Economy Class经济舱Excuse me, where is the baggage claim area?对不起,哪里是行李提领区?earplug耳塞 | eye-mask 眼罩 | emergency exit紧急出口| exchange rate汇率F: flight no航班号 | from起点城市 | FLT No(flight number)航班号First Class头等舱 | Flight Number班机号码 | flight schedule航班时间表first class 一等舱G: gate ;departure gate登机口 | greeting arriving迎宾处 | goods to declare报关物品H: hotel;reservation订旅馆 | How much is airfare?机票多少钱?How much longer does it take to get to Honolulu ?还要多久到达檀香山?How long are you going to stay in America?您要在美国待多久?health certificate健康证明 | headset plug耳机插头I: international airport国际机场 | international terminal国际候机楼international departure国际航班出港 | international passengers国际航班旅客中转I feel cool, may I have a blanket?请给我一条毯子好吗?| International Flight国际航班in入口 | I’d l ike to reconfirm my plane reservation please.我想要确认我预订的机位。
《民航实用英语》课件02Passenger Reception
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Quiz Directions:Please fill in the blanks with the appropriate words. 1. Can I take a look at your ________ pass, Sir? 2. There are a lot of people, who stand in a ________ please. 3. I prefer a ________ seat when taking an airplane, because I can enjoy the beautiful views outside. 4. The red seats in a bus are for ________ and the senior.
Dialogues Dialogue A (CC=Cabin Crew, P=Passenger) CC: Good morning, Miss. Welcome aboard! P: Good morning. Where can I find my seat? CC: Could you show me your boarding pass, Miss? P: OK. Here you are. CC: It’s 14F. That will be a window seat. This way, please. P: Thank you.
Dialogue B CC: Good afternoon, Sir. May I see your boarding pass, please? P: Here you are. CC: Sorry, Sir. This is your passport. P: Oh, really? Is there any difference? CC: Yes. As a matter of fact, you can’t board the plane if you don’t have the boarding pass. P: Oh, my god. I must have left it in the waiting lounge.
民航实用英语口语
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民航实用英语口语Topic1、I'll take care of it. 中文:我来办这件事。
Topic2、May I try it on?中文:我能试穿一下吗,Topic3、I didn't mean to.中文:我不是故意的。
Topic4、Better late than never. 中文:迟到总比不做好。
Topic5、Take your time.中文:慢慢来。
Topic6、I'm easy to please. 中文:我很随和。
Topic7、Keep your fingers crossed. 中文:为成功祈祷吧。
Topic8、First come, first served. 中文:捷足先登。
Topic9、It's up in the air. 中文:尚未决定。
Topic10、It's a piece of cake. 中文:这很容易。
Topic11、Let's get to the point. 中文:让我们言归正传。
Topic12、It won't work.中文:行不通。
Topic13、I'll take your advice. 中文:我接受你的忠告。
Topic14、Don't worry about it. 中文:别担心。
Topic15、It won't take much time. 中文:不会花很多时间。
Topic16、It's only a matter of time. 中文:这只是时间问题。
Topic17、Are you married?中文:你结婚了吗,Topic18、That couldn't be better. 中文:那再好不过了。
Topic19、Come in and make yourself at home.中文:请进,别客户。
出租车驾驶员从业资格考试出租车理论考试题Topic20、Can I help?中文:要我帮忙吗,Topic21、It drives me crazy. 中文:它使我快要发疯了。
民航实用英语之——在登机口
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民航实用英语之——在登机口UNIT FOUR IN THE BOARDING AREA第四单元在登机口DIALOGUE 17 Announcement(1)Boarding announcement:Passengers taking Flight CA×××× attention please: Your flight is now ready for boarding , please take your belongings and boarding passes to board th e aircraft through Gate No.××, first and business class passenger please board first./first and business class passenger please board the aircraft through Gate No.25E. Thank for your cooperation. Passengers taking Flight CA ×××× attention please: your flig ht will take off soon, please be quick to board the aircraft through Gate No.××, thank you for your cooperation.Passengers taking Flight CA×××× attention please: since this flight is fully booked, to ensure flight safety and your comfort, please hand big pieces of your baggage and suitcases with pull handles to our staff. We will check them for you for free, thank you for your cooperation. 对话17-广播(I)登机广播:乘坐国航CA×××× 航班的旅客请注意:您所乘坐的航班现在开始登机,请您带好您的随身物品出示登机牌从××登机口登机,头等舱和公务舱旅客请您优先登机,/头等舱和公务舱旅客请您从25E登机口登机,谢谢您的合作!乘坐国航CA×××× 航班的旅客请注意:您所乘坐的航班马上就要起飞了,请您抓紧时间从××号登机口登机,谢谢您的合作!乘坐国航CA×××× 航班的旅客请注意:由于本次航班客满,为了飞行安全和旅客舒适,请您把大件行李和拉杆箱交给我们的工作人员,我们将为您办理免费的行李托运,谢谢您的合作!Row Boarding ProceduresGood morning ladies and gentlemen: Welcome to Air China flight CA×××× with service to××. We would like to invite First and Business class passengers, Air China platinum card, golden card and silver card member to board the airline. Please also have your passport ready for the secondary check in the jet bridge. Thank your for your patience. Other passenger please kindly remains seated and waiting for the next announcement. We would like invite elderly passengers and passengers whose traveling with child or infant to board the plane first. Please also have your passport ready for the secondary check in the jet bridge. Thank you for your patience. Other passenger please kindly remains seated and waiting for the next announcement. We would like invite passengers seated in Row38 to 45 to board the plane. Please also have passport ready for the secondary check in the jet bridge. Thank you for your patient. Otherpassenger please kindly remains seated and waiting for the next announcement. We would like to invite all the passengers to board the plane. Please also have your passport ready for the secondary check in the jet bridge. Thank you for your patience.女士们、先生们早上好:欢迎乘坐国航航班CA ××××前往×× 。
民航客舱服务实用英语-Unit2 Preflight Check
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民航客舱服务实用英语
Unit 2 Preflight Check
01 Warm-up 02 Key words and expressions 03 Sentence Patterns
04 Dialogues and Exercises
05 Announcements
contents
06 Self-check&Homework
tray table 小桌板
• seat pocket
• checklist • call button • life jacket • seat belt • tray table
• 紧急设备 • 娱乐系统 • 示范包
Key words
lavatory amenities 厕所便利设施
smoke detector 烟雾探测器
in-flight document 机上文件
overhead compartment 头等上方的行李架
flush button 冲水按钮
• 航前检查 • 氧气面罩 • 冲水按钮 • 扩音器
• supplementary reading light • safty instruction card • in-flight document • overhead compartment
• 16.Please _____your baggage properly under seat or in the overhead storage bin.
• 17.Smoking is _____in the cabin.
interference altitude
Supplementary Reading
•B
民航客舱服务实用英语-Unit-1Preflight Briefing
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1.英译汉 ➢Briefing purser ➢preflight briefing ➢Boeing 777 ➢aircraft type ➢flight route ➢estimated flight ➢departure time
➢arrival time ➢cabin service ➢passenger
3
Questions
1.What contents does the flight route consist of? 2.We are bound for Sydney and the flight time is _____, the departure time is______ and the arrival time is______ .
2.汉译英 ➢准备会 ➢乘务长 ➢航前准备会 ➢波音777 ➢机型 ➢飞行路线 ➢预计飞行时
间 ➢出发时间
Self-check
➢抵达时间 ➢客舱服务 ➢乘客信息 ➢素食者 ➢头等舱 ➢经济舱 ➢商务舱 ➢首航
➢特殊乘客 ➢重要人士 ➢广播词 ➢客舱检查 ➢程序 ➢空客340 ➢飞机 ➢飞行员 ➢驾驶舱
Key words
one
two
three
➢ briefing准备会 ➢ purser乘务长 ➢ preflight briefing航前准备会 ➢ Boeing 777波音777 ➢ aircraft type机型 ➢ flight route飞行路线 ➢ estimated flight预计飞行时间 ➢ departure time出发时间
民航客舱服务实用英语
Unit 1 Preflight Briefing By Zeng Hong
01 Warm-up
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1.Good morning. Welcome aboard! 早上好,欢迎登机!2.Excuse me. May I see your boarding pass? 对不起,能看一下您的登机牌吗?3.What's your seat number? 您的座位号是多少?4.I'm afraid you are in the wrong seat. 恐怕您坐错了座位。
5.May I help you with your bag? 我能帮您提行李吗?6.Please carry your bag and follow me. 请提着行李跟我来。
7.I'm afraid you'll have to stow your bag under the seat in front of you.恐怕您要将行李放您前排的座椅下面。
8.You may adjust your seat back by pressing the button on the arm of your seat.您可以通过座椅扶手的按钮来调节座椅靠背。
9.If there's anything we can do for you, just press the call button. 如有任何需要,请按呼唤铃。
10.Your hot towel/wet towel, madam/sir. 请您用热毛巾/湿纸巾,女士/先生。
11.There are toilets in the front and rear of the cabin. 客舱的前面和后面都有洗手间。
12.Lavatory is not allowed to use during take-off. 飞机起飞期间,洗手间禁止使用。
13.We have People's Daily, China Daily, CAAC inflight magazines, Phoenix weekly, Commercial Travel and other local papers for you to read. Which would you like?我们有《人民日报》、《中国日报》、《中国民航杂志》、《凤凰周刊》、《商旅报》和其他一些地方报纸。
请问您想要哪一种?14.-Do you speak English? -您说英语吗?-Yes, I speak a little English. -是的,说一点点。
15.-How long does our flight take? -我们要飞多久?-Our flight takes three hours. -我们的空中飞行时间为3小时。
16.-At what altitude are we flying? -飞机现在的飞行高度是多少?-We are flying at an altitude of 9000 meters. -我们的飞行高度为9000米。
17.-What is the speed of our plane? -我们飞行的速度是多少?-It's 950 kilometers an hour. -我们的飞行速度为每小时950公里。
18.Shall I bring you a blanket? 我给您拿床毯子好吗?19.-Where are we now/Which place is it? -我们现在在哪里?/这是什么地方?-We are flying over the Yangtze River. -我们正在飞越长江。
20.We'll soon be serving drinks/dinner. Please put down the tray table in front of you.我们很快就要供应饮料/正餐。
请将您前面的小桌板放下来。
21.What would you like, sir? 先生,您想要点什么?22.Would you like some ice in your drink? 您想在饮料里加点冰块吗?23.Sorry, but we are out of orange juice. 对不起,橙汁已经没有了。
24.-Why aren't we taking off yet? -为什么我们还没有起飞?-We are waiting for the aircraft ahead of us to take off. -我们要等前面的飞机起飞以后才行。
25.I'm sorry for keeping you waiting so long. 对不起,让您久等了。
26.I'm sorry. I didn't get that. Could you repeat it? 对不起,我没有完全听懂。
您能重复一遍吗?27.May I clear off your table now? 我可以清理小桌板了吗?28.-How far is the city from the airport? -这个城市离机场有多远?-The city is 26 kilometers from the airport. -该城市距离机场26公里。
29.According to the latest weather report, the outside temperature is 20 degrees centigrade.根据最新的天气消息,外面温度为摄氏20度。
30.Please remain seated until the plane has come to a complete stop.在飞机完全停稳前,请不要离开您的座位。
31.Now we'd like you to accept the little gift as a souvenir. We hope you'll like it.现在请您接受这小小的纪念品。
希望您会喜欢。
32.Could you give us some advice on improving in-flight service?您能就提高机上服务质量给我们提些建议吗?33.I hope you have a nice trip in Beijing. 希望您在北京玩得开心。
34.We thank you for flying with us and we hope to have the pleasure of being with you again.感谢您乘坐我们的航班,希望能有幸再次和您见面。
35.Excuse me, sir. Could you please step aside and allow the other passengers to go through?对不起,先生。
您能往边上站一点让其他旅客过去吗?36.Could you please take the seat according to your seat number? 您能按座位号入座吗?37.Would you mind me putting your baggage somewhere else? 您不介意我帮您把行李放到别的地方吧?38.Your bag is too heavy. It might fall down in case of turbulence and hurt somebody.您的行李太重,万一飞机颠簸掉下来,会砸伤人的。
39.To be safe, you should bring your seat backs to an upright position and keep your seat belts fastened during take-off and landing.为了安全起见,在飞机起飞和着陆时,您应将座椅靠背调直,系好安全带。
40.Excuse me, madam. Would you please hold your baby outside the seat belt? That will be more comfortable for the baby. 对不起,女士。
请将您的小孩放在安全带的外面好吗?那样小孩会感到舒服些。
41.We have mineral water, orange juice, Coke, Sprite and coffee. Which do you prefer?我们有矿泉水、橙汁、可乐、雪碧和咖啡。
您想要哪一种?42.Sorry, sir.I'm afraid we don't have it on board.Would you like something else?对不起,先生。
飞机上没有配备,您想来点别的吗?43.Sorry, sir. This is a short flight. We only serve snacks.对不起,先生。
这是短途航线,我们只供应点心。
44.-What's this? -这是什么?-It's beef, sir. Would you like some? -这是牛肉,您来一点吗?45.You should be seated in the assigned seat, in order to ensure proper weight and balance for the aircraft when it takes off.为了飞机起飞时的配载平衡,您应坐在指定的位置。
46.I'm sorry, sir. We have double booked. Would you mind taking another seat?对不起,这个座位我们开了重号,您不介意坐其他座位吧?47.-My wife and I got separate seats but we want to sit together.-Would you please take the seat assigned to you for the time being? I'll try to let you sit together. I'll ask if that passenger mind moving to another seat.-我和我妻子的座位是分开的,但我们想坐在一起。
-请暂时按座位号坐好吗?我会尽量让你们坐在一起的。
我去问问那位旅客是否愿意换座位。
48.According to the regulation of CAAC, the departure time on your ticket refers to the time for closing cabin door, but not for taking off. There is about 15 minutes between them.根据民航总局的规定,在您机票上的离港时间是指关机舱门的时间,而不是起飞时间,两者之间大约相隔15分钟。