商务英语课课件
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• Prepare!
• Demonstrate enthusiasm, but don’t be overemotional.
• Use visual aids.
• Hit the highlights; focus on the details later.
• Keep your presentation “crisp” – several major points.
第二十页，共30页。
Roll-calling
第二十一页，共30页。
•
Now,
• let’s talk business/
• go down to business/
• get down to business.
• 言归正传(yán guī zhèng zhuàn)。
第二十二页，共30页。
Unit 1 Communication
• Or why to pursue MBA studies.
第二十五页，共30页。
Video Qs
• In job interviews you’re expected to communicate your ideas as clearly as possible. Now you will watch three videos about job interviews. After watching, answer the Qs:
• Company history
• Founder, CEO
• Business and industry profile • Main customers
• Description of products/services • Locations (branches, factories, etc.) • Size (number of employees/turnover)
• Demonstrate enthusiasm, but don’t be overemotional.
• Use visual aids.
• Hit the highlights; focus on the details later.
• Keep your presentation “crisp” – several major points.
第二十页，共30页。
Roll-calling
第二十一页，共30页。
•
Now,
• let’s talk business/
• go down to business/
• get down to business.
• 言归正传(yán guī zhèng zhuàn)。
第二十二页，共30页。
Unit 1 Communication
• Or why to pursue MBA studies.
第二十五页，共30页。
Video Qs
• In job interviews you’re expected to communicate your ideas as clearly as possible. Now you will watch three videos about job interviews. After watching, answer the Qs:
• Company history
• Founder, CEO
• Business and industry profile • Main customers
• Description of products/services • Locations (branches, factories, etc.) • Size (number of employees/turnover)
《lesson商务英语》PPT课件
Capital market Commodity market Domestic market
股票市场 Stock market econmoamrkmyeatrket research soft market declining market difficult marketready market
branch or subsidiary
Ⅱ. Method of marketing
supplenmentary knowledge /useful words & p
1. Branch & subsidiary
The branch is one indispensable part of the mother enterprise, as to organization and assets. It involves easy procedures to set up a branch. But it doesn't enjoy the qualification of local enterprise. Although controlled by mother enterprise, the subsidiary is an independent legal entity. It practices independent accounting, and assumes fully civil liability.
disadvantages
contending with local laws difficulties in getting profits home
Ⅱ. Method of
marketing
Case
商务英语课程课件Unit2
● Telecommunications / Media ● Vehicle manufacturing ● IT / Electronics ● Engineering ● Construction ● Pharmaceutical ● Energy ● Airline ● Other
Can you match the types of business in the box to the pictures?
2.1.2. Listen to the first part of a talk about ACT Systems
Corporation and complete the following fact sheet.
ACT Systems Corporation
Headquarters in __S_a_n_F_r_an_c_is_c_o_ Specializes in __m_e_c_h_a_ni_ca_l_t_es_t_in_g_&__si_m_u_la_ti_o_n_e_q_ui_p_m_e_n_t __ Factories located in ___U_S, Britain , ___F_r_a_nc,e___G_e_r_many
1） When it was started or founded and who its founder was. 2）What is the company’s line of business? 3）What products it makes or what services it provides. 4）Its sales figures. 5) Its structure. 6）How many people work for it: how many employees it has. 7）Where its headquarters are: where it is based. 8）Whether it does business overseas. 9）Where its factories or plants are located (if it’s a manufacturing company). 10）How many branches or retail outlets( shops) it has (if it’s a retail organization). 11）Whether it sells business-to-business, or whether it’s a retail organization selling to
商务英语综合教程unit1ppt课件
Romance: e.g. French, Italian, Spanish, Portuguese Germanic: e.g. German, Swedish Norse: language spoken by Scandinavian inhabitants Celtic: mainly spoken in Wales, Scotland, Ireland, Cornwall and the Isle of Man
精选ppt
2
Research and discussion
• Julius Caesar • Duke of Normandy • Old English • Latin • French • Middle English • A Table Alphabeticall • Samuel Johnson • Webster • Oxford
2. Reveal the true, objectionable nature of (someone or something)
e.g. He has been exposed as a liar and a traitor.
精选ppt
17
3. If someone is exposed to something dangerous or unpleasant, they are put in a situation in which it might affect them. e.g. Most people in the world are non-smokers and have a right not to be exposed to other people's smoround
Detailed Reading
精选ppt
2
Research and discussion
• Julius Caesar • Duke of Normandy • Old English • Latin • French • Middle English • A Table Alphabeticall • Samuel Johnson • Webster • Oxford
2. Reveal the true, objectionable nature of (someone or something)
e.g. He has been exposed as a liar and a traitor.
精选ppt
17
3. If someone is exposed to something dangerous or unpleasant, they are put in a situation in which it might affect them. e.g. Most people in the world are non-smokers and have a right not to be exposed to other people's smoround
Detailed Reading
商务英语BusinessEnglishPPT
首席执行官 首席运营官 首席财务官（财务经理） 首席营销官（市场总监） 首席技术官（总工程师） 首席信息官 总裁 总经理 采购/销售经理
Work Vocabulary
管理本部 营销本部 海外营销部 二部 四部 八部 十三部 十五部 十六部 十七部 汽车工程研究院 汽车产业群采购处
Administration Division Marketing Division Overseas Marketing Division Division Two (Li-ion Battery) Division Four（LCD/LCM） Division Eight Division Thirteen Division Fifteen Division Sixteen Division Seventeen Auto Engineering Research Institute Auto Unit Purchasing Division
Answering the phone
❖ Good morning/ afternoon/ evening, BYD company, Kathy speaking.
❖ Could I speak to your sales manager?/ Can you put me through to your sourcing manager?
number or the person’s name. Then I couldn’t help.
Useful Expressions:
Answering the phone
❖ Hold the line, please. I'll get an English speaker.
❖ I'm sorry, I don't speak English well. I'll have an English speaker call you back later. May I have your name and telephone number
商务英语课件
6. To insure…with… 向…投保…
• 由卖方按发票金额110%向中国人民保 险公司投保一切险。 • Insurance is to be effected by the sellers against All Risks FOR 110% of the invoice value with the People’s Insurance Company of China.
• • Re: Inquiring about Insurance Information • We shall have a consignment of 5,000 Stereo Sets assembled here in Shanghai Electronic Factory with components and auxiliary materials supplied by Adlar Electronics Inc. Hongkong, valued at US $XXX, to be shipped from Shanghai China to XXX (Rotterdam) and wish to have this consignment to be insured by your Company. Therefore we are writing to enquire about the terms and conditions of different kinds of insurance. • We would appreciate your sending us all of your information and quoting us your present insurance rates for different kinds of insurance at your earliest convenience. • Truly yours,
高级商务英语ppt课件
Meeting Process
01
Understand the processes and standards of different types of business meetings to ensure smooth progress.
Conference presentation skills
Writing clear and consensus business English is essential Practicing writing emails, reports, and other business documents can improve clarity and consensus
Vocal Variety
Using different tones, pitches, and volumes can add clarity and emphasis to business English speech Practicing vocal diversity can help communicate more effectively
Context Understanding
Understanding the context of the conversation or speech is important in business English listening Practicing listening in different contexts can help improve contextual understanding
Advanced Business English PPT courseware
目录
CONTENTS
《商务英语口语》课件
03
Practical Application of Business English
Speaking
The Application of Business English Speaking in
Negotiations
Байду номын сангаас
Negotiation Preparation
Useful phrases and vocabulary for clarifying goals, researching opponents and understanding negotiation strategies
Presentations and Meetings
Preparing for speaking engagements, using visual aids and handling Q&A sessions effectively
Dealing with Emergencies
Phrases for handling unexpected situations, such as delays, cancellations and loss luggage, with professionalism and composition
Good Business English speaking skills can enhance career opportunities and promotions They are highly valued by employees and can lead to increased confidence and success in professional settings
剑桥商务英语教程ppt课件精选全文
She smiled in greeting. 她微笑着打招呼。 She welcomed us with a cheerful
greeting. 她兴高采烈地打招呼欢迎我们。
16
ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
29
ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
1
ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude（/dju:d/小伙 子）/man, etc. to the end
19
ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
40
ppt课件
Miss. 小姐，用作未婚女子姓名之前 Mrs. 夫人， 太太 Ms. 女士, 用在婚姻状况不明的女子姓
greeting. 她兴高采烈地打招呼欢迎我们。
16
ppt课件
TWO KINDS OF GREETINGS
1)Formal/Informal 2)Greeting by words/Greeting
Good morning
before 12am
Good afternoon between 12am to 5pm
Good evening
after 5pm
Good night when leaving at night or going to bed
29
ppt课件
UNSPOKEN GREETINGS
ppt课件
Unit 1
Greetings and Introductions
1
ppt课件
LEARNING OBJECTIVES :
How to make introductions? 1)How to introduce yourself? 2)How to introduce others? How to greet people when you
Between friends you can add dude（/dju:d/小伙 子）/man, etc. to the end
19
ppt课件
How are you? -- Pretty good. -- Fine, thank you. -- Nothing much. / Nothing special.
40
ppt课件
Miss. 小姐，用作未婚女子姓名之前 Mrs. 夫人， 太太 Ms. 女士, 用在婚姻状况不明的女子姓
商务英语口语ppt课件
17
高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍，选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded： It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
25
Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样？ ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗？
❖
标识英语
11
Dialogue1 初次见面
场景一：Edward船东来涂装厂房看船体喷涂进度。
❖ A：Are you Edward Green? 你是Edward Green 先生么？ ❖ B: Yes，I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.
高频通用词汇
❖ Director 厂长、主任、所长、部长 ❖ Division manager 科长 ❖ Chief engineer 总工程师、轮机长[,endʒi'niə] ❖ Engineer 工程师 ❖ Technician 技术员[tek'niʃən] ❖ Head of group 组长 ❖ Foreman 工长、领班['fɔ:mən] ❖ Inspector 检验员[in'spektə] ❖ 领读5遍，选一列学员依次读。要求学员课下背下单词。
❖ The girl was moved, but somebody told her “don’t forget HIJK!” “He is just kidding.”
❖ The girl responded： It doesn’t matter whether he lied to me. There is “LMNOP”. Love must need our patience.
25
Greetings
❖遇到熟人
▪ Haven’t seen you for ages/some time. 太久不见了。 ▪ How have you been(doing)? 最近怎么样？ ▪ Hey, man. How’s it going? ▪ How are you getting on/making out?
❖ Would you mind me opening the window? 你介意我开窗 户吗？
❖
标识英语
11
Dialogue1 初次见面
场景一：Edward船东来涂装厂房看船体喷涂进度。
❖ A：Are you Edward Green? 你是Edward Green 先生么？ ❖ B: Yes，I am. 是的。 ❖ A: How do you do? I’m Yuanfei Chen, foreman of painting center.
商务英语谈判课件(PPT 35页)
Business Negotiation English
Objectives
1. Introduce the students to the main principles of business negotiation.
2. The students get familiar with the types of negotiation.
*Separate the people from the problem.
Techniques: ---Establish an accurate perception. ---Cultivate appropriate emotions. ---Strive better communication.
Disadvantages :
Pressure an individual to compromise and accommodate in ways not in his interest.
Avoid confrontational strategies, which can be helpful at times.
11.Getting a child to go to bed.
12.Picking a successor for the CEO of a company where you are on the board.
3. Types of negotiation:
1. Competitive style 2. Accommodative style 3. Avoidance style 4. Compromising style 5. Collaborative style 6. Vengeful style 7. Self-inflicting style 8. Vengeful and self-inflicting style
Objectives
1. Introduce the students to the main principles of business negotiation.
2. The students get familiar with the types of negotiation.
*Separate the people from the problem.
Techniques: ---Establish an accurate perception. ---Cultivate appropriate emotions. ---Strive better communication.
Disadvantages :
Pressure an individual to compromise and accommodate in ways not in his interest.
Avoid confrontational strategies, which can be helpful at times.
11.Getting a child to go to bed.
12.Picking a successor for the CEO of a company where you are on the board.
3. Types of negotiation:
1. Competitive style 2. Accommodative style 3. Avoidance style 4. Compromising style 5. Collaborative style 6. Vengeful style 7. Self-inflicting style 8. Vengeful and self-inflicting style
全套课件-商务英语_完整
电子商务的许多优点都源于其降低交易成本的能力，而公司 和个人的交易成本之所以能够降低，是因为电子商务提供了 更为便宜、更为快捷的通信。除了使用方便和价格低廉 外，Internet和web还使不同地域的人们能前所未有地紧密联 系在一起。
Tutorial 1
SESSION 1.1——Traditional Commerce vs. Electronic Commerce
• Evolution of Electronic Commerce
By 1995, the rapid growth of the Internet and the Web had combined with the proliferation of personal computers (PCs) in homes and businesses to create a new communications network that could support business transactions as nothing ever had before. These three factors—the commercialization of the Internet, the invention of the Web, and the proliferation of networked PCs—combined to make electronic commerce possible.
• Advantages of Electronic Commerce
Businesses can use electronic commerce in their purchasing processes to identify new suppliers and business partners. Negotiating price and delivery terms is easier because the Web can provide competitive bid information very efficiently. Electronic commerce increases the speed and accuracy with which businesses can exchange information, which reduces costs on both sides of transactions.
Tutorial 1
SESSION 1.1——Traditional Commerce vs. Electronic Commerce
• Evolution of Electronic Commerce
By 1995, the rapid growth of the Internet and the Web had combined with the proliferation of personal computers (PCs) in homes and businesses to create a new communications network that could support business transactions as nothing ever had before. These three factors—the commercialization of the Internet, the invention of the Web, and the proliferation of networked PCs—combined to make electronic commerce possible.
• Advantages of Electronic Commerce
Businesses can use electronic commerce in their purchasing processes to identify new suppliers and business partners. Negotiating price and delivery terms is easier because the Web can provide competitive bid information very efficiently. Electronic commerce increases the speed and accuracy with which businesses can exchange information, which reduces costs on both sides of transactions.
商务英语课件
Oral skills
Speaking clearly
Using simple language and avoiding jargon or technical terms to ensure that everyone can understand you
Fluency
Speaking without statements, ums, ers, or stutters Practicing speaking in front of a mirror or receiving lines can help improve fluency
Reading skill
Speed reading
Reading quickly and efficiently while still retaining the key information This skill is acquired through practice and can be improved by reading different materials, such as newspapers, books, and online articles
Skills requirements for Business English
Listening skills
Able to accurately listen to and understand the other person's words, and grasp key information.
The Importance of Business English
With the acceleration of globalization and the continuous development of international trade, Business English has become an important tool for communication and cooperation between enterprises.
《商务英语报告》课件
商务英语演讲技巧及注意事项
分享提高商务英语演讲效果的技巧和注意事项。
6. 商务英语沟通技巧
商务英语沟通概述
解释商务英语沟通的重要性和影 响因素，如文化差异和语言障碍。
商务英语沟通中的问题及 解决方案
识别商务英语沟通中可能遇到的 问题，并提供解决方案和应对策 略。
商务英语沟通技巧及注意 事项
分享提高商务英语沟通能力的技 巧和注意事项，如积极倾听和有 效反馈。
《商务英语报告》PPT课 件
本次课件旨在介绍商务英语报告的重要性与技巧，内容全面且易懂，有助于 提高商务英语写作、口语表达和沟通能力。
1. 简介
公司概况
介绍公司的背景信息，包括业务范围、规模和发展历程。
报告目的
明确商务英语报告的目标和意义，解释为什么需要进行商务英语写作。
报告内容
概述商务英语报告的主要内容，包括基础知识、写作技巧、口语表达、演讲技巧和沟通技巧。
2. 商务英语基础知识
商务英语概述
介绍商务英语的定义、范围和应 用领域，以及其对跨国企业的重 要性。
商务英语的重要性
商务英语基础词汇
强调掌握商务英语对于有效沟通、 职场交流和跨文化合作的重要性。
列举一些常用的商务英语词汇， 以帮助读者扩展商务英语词汇量。
3. 商务英语写作技巧
商务英语写作概述
解释商务英语写作的定义和 特点，指导读者如何进行有 效的商务英语写作。
商务英语写作的基本格 式
介绍商务英语写作的常见格 式，包括邮件、报告、简历 和商务计划书。
商务英语写作技巧及注 意事项
分享一些实用的商务英语写 作技巧，帮助读者提高写作 效果和表达准确性。
4. 商务英语口语表达技巧
商务英语口语表达概述
分享提高商务英语演讲效果的技巧和注意事项。
6. 商务英语沟通技巧
商务英语沟通概述
解释商务英语沟通的重要性和影 响因素，如文化差异和语言障碍。
商务英语沟通中的问题及 解决方案
识别商务英语沟通中可能遇到的 问题，并提供解决方案和应对策 略。
商务英语沟通技巧及注意 事项
分享提高商务英语沟通能力的技 巧和注意事项，如积极倾听和有 效反馈。
《商务英语报告》PPT课 件
本次课件旨在介绍商务英语报告的重要性与技巧，内容全面且易懂，有助于 提高商务英语写作、口语表达和沟通能力。
1. 简介
公司概况
介绍公司的背景信息，包括业务范围、规模和发展历程。
报告目的
明确商务英语报告的目标和意义，解释为什么需要进行商务英语写作。
报告内容
概述商务英语报告的主要内容，包括基础知识、写作技巧、口语表达、演讲技巧和沟通技巧。
2. 商务英语基础知识
商务英语概述
介绍商务英语的定义、范围和应 用领域，以及其对跨国企业的重 要性。
商务英语的重要性
商务英语基础词汇
强调掌握商务英语对于有效沟通、 职场交流和跨文化合作的重要性。
列举一些常用的商务英语词汇， 以帮助读者扩展商务英语词汇量。
3. 商务英语写作技巧
商务英语写作概述
解释商务英语写作的定义和 特点，指导读者如何进行有 效的商务英语写作。
商务英语写作的基本格 式
介绍商务英语写作的常见格 式，包括邮件、报告、简历 和商务计划书。
商务英语写作技巧及注 意事项
分享一些实用的商务英语写 作技巧，帮助读者提高写作 效果和表达准确性。
4. 商务英语口语表达技巧
商务英语口语表达概述
商务英语高级完整ppt课件
• The degree to which tasks in an organisation are divided into separate jobs; also known as division of labor.
精选编辑ppt
20
Departmentalisation
• The basis by which jobs are grouped together.
• There are five (5) common forms of departmentalisation.
精选编辑ppt
21
The Five Common Forms of Departmentalisation
• Functional Departmentalisation • Geographical Departmentalisation • Product Departmentalisation • Process Departmentalisation • Customer Departmentalisation
精选编辑ppt
25
Formalisation
• The degree to which jobs within the organisation are standardised and the extent to which employee behaviour is guided by rules and procedures.
精选编辑ppt
23
Span of Control
• The number of employees (subordinates) a manager can efficiently and effectively manage (supervise).
精选编辑ppt
20
Departmentalisation
• The basis by which jobs are grouped together.
• There are five (5) common forms of departmentalisation.
精选编辑ppt
21
The Five Common Forms of Departmentalisation
• Functional Departmentalisation • Geographical Departmentalisation • Product Departmentalisation • Process Departmentalisation • Customer Departmentalisation
精选编辑ppt
25
Formalisation
• The degree to which jobs within the organisation are standardised and the extent to which employee behaviour is guided by rules and procedures.
精选编辑ppt
23
Span of Control
• The number of employees (subordinates) a manager can efficiently and effectively manage (supervise).
商务英语课程课件
Business English course courseware
目录
• Introduction to Business English • Basic knowledge of Business English • Business English application
scenarios • Business English communication
and "presentation."
Key vocabulary in different business areas, such as
marketing, finance, human resources, and operations
management
Technical terms used in specific industries, such as banking, insurance, and technology
Business English is used in a wide range of industries, including finance, marketing, sales, human resources, and information technology
It is also applicable in variable settings, such as meetings, negotiations, presentations, and correspondence
The use of tension and aspect in business English to discover the correct meaning and tone
目录
• Introduction to Business English • Basic knowledge of Business English • Business English application
scenarios • Business English communication
and "presentation."
Key vocabulary in different business areas, such as
marketing, finance, human resources, and operations
management
Technical terms used in specific industries, such as banking, insurance, and technology
Business English is used in a wide range of industries, including finance, marketing, sales, human resources, and information technology
It is also applicable in variable settings, such as meetings, negotiations, presentations, and correspondence
The use of tension and aspect in business English to discover the correct meaning and tone
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Regards,
2021/2/27
Ada Lee
Don’ts
• don't use email if the message needs to be private or secure ((maybe the company has a policy on this))
• don't send an email you wouldn't want anyone else to read, it's too easy to forward
Thanks.
Yujie
• Subject:
2021/2/27
• Lห้องสมุดไป่ตู้nch
with
VP
resched
to
Friday
（12/19）
@
1pm
Layout
Content: • Salutation • Body • Closing • Signature
2021/2/27
Salutation: Dear ………,
➢Providing info. (email about having Christmas party and canceling classes from Ms. Liu)
➢Requesting info. (email about asking for time, location, and dress code for party from class chair)
What are the tips for writing a business email?
Business email writing practice
2021/2/27
Email Vs. Regular mail
Advantages of email
Disadvantages of email
• not safe
• easy,
• easy to forward
• quick,
• junk mails
• short,
• attached with viruses
• precise,
• free
2021/2/27
Business email (1)
Before writing 1. why am I writing this email?
• don't let emotions or offensive language detract from yo u r 2021/2/27 me s sag e
Assignment
• You are Bart de Wit, technical manager for a research and development department at a large multinational corporation based in Den Bosch. You have received a request from an internal client, John Smith, to rush through the analysis of one hundred chemical samples – the ABC Batch before a very important meeting of senior management in two weeks time. Unfortunately you are very short staffed at the moment and you may not be able to meet the request. On the other hand, you do not want to lose John Smith as a customer and you know that he has the option of sending his samples to an external contact. Email John Smith and deal with his request. Try to write your text as quickly as you can without too much editing.
Concern,
Body
•Introduction (name, title, and organization)
• Purpose
- Important details - Additional information
•Final sentence
- e.g. Thank you very much for your time.
Situation:
你作为某外企人事部经理用Email通知全体员l 劳动节(5月1至2日）去龙庆峡度假2日。日程安 排详见附件，5月3日照常上班。
Requirements: Great 2021/2/27 subject
Sample Key
Subject: Have fun on Christmas holiday!
Dear all,
Any plan on Christmas?
Our company is inviting everyone to have fun in the beautiful resort – Long Qingxia for 3 days (Dec 24 to 26). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Dec 1. All have to come back to work on Dec 27.
2021/2/27
Business email (2)
Write a great Subject line (Why)
- Easier for recipient to
➢immediately understand why you send email
➢quickly determine what kind of response and action it requires.
2021/2/27
Signature
• Name • Position • Organization •Contact information
- Tel:
- Mailing address:
2021/2/27
Tips for message writing
Brevity Make it easy to quote Never mix, never worry (topics, projects)
Brainstorm
List two of your favorite ways to contact people for business.
2021/2/27
Writing Effective Business
Emails
Session 11
2021/2/27
Contents
What are the advantages and disadvantages of email?
Title + Surname:
• Dear Prof. Jones, • Dear Dr. Parker, • Dear Mr. Clark, • Dear Ms. Lincoln, • Dear Mrs. Woods,
2021/2/27
• Dear Director of …, • Dear Sirs, • Dear Gentlemen, • Dear Sir/Madam, • To Whom It May
• don't leave subject line blank
• don't use all capital letters
• don't forward a message without a brief comment why you're forwarding it
• don't overrun emails with smiley faces or other emoticons.
I’m awaiting for your reply.
2021/2/27
Closing
• Yours sincerely, • Sincerely, • Yours faithfully, • Yours truly, • Your affectionately, • Yours, • (Best) Regards, • Best wishes, • Love, • Cheers,
2021/2/27
Email writing practice
Situation:
你作为某外企人事部经理用Email通知全体员工 圣诞节(12月24至26日）去龙庆峡度假3日。日 程安排详见附件，12月27日照常上班。
Requirements: Great 2021/2/27 subject
Email writing practice
Practice for writing a subject line
Hi there,
Since we’ll have to report ABC project to Microsoft, the get-together lunch with our VP has to be rescheduled to Friday (12/19) at 1pm instead of Thursday (12/18) at 12pm.
➢Requesting action (class chair ’s email about seeing everybody in Room 515B this Friday night)
2021/2/27
Ada Lee
Don’ts
• don't use email if the message needs to be private or secure ((maybe the company has a policy on this))
• don't send an email you wouldn't want anyone else to read, it's too easy to forward
Thanks.
Yujie
• Subject:
2021/2/27
• Lห้องสมุดไป่ตู้nch
with
VP
resched
to
Friday
（12/19）
@
1pm
Layout
Content: • Salutation • Body • Closing • Signature
2021/2/27
Salutation: Dear ………,
➢Providing info. (email about having Christmas party and canceling classes from Ms. Liu)
➢Requesting info. (email about asking for time, location, and dress code for party from class chair)
What are the tips for writing a business email?
Business email writing practice
2021/2/27
Email Vs. Regular mail
Advantages of email
Disadvantages of email
• not safe
• easy,
• easy to forward
• quick,
• junk mails
• short,
• attached with viruses
• precise,
• free
2021/2/27
Business email (1)
Before writing 1. why am I writing this email?
• don't let emotions or offensive language detract from yo u r 2021/2/27 me s sag e
Assignment
• You are Bart de Wit, technical manager for a research and development department at a large multinational corporation based in Den Bosch. You have received a request from an internal client, John Smith, to rush through the analysis of one hundred chemical samples – the ABC Batch before a very important meeting of senior management in two weeks time. Unfortunately you are very short staffed at the moment and you may not be able to meet the request. On the other hand, you do not want to lose John Smith as a customer and you know that he has the option of sending his samples to an external contact. Email John Smith and deal with his request. Try to write your text as quickly as you can without too much editing.
Concern,
Body
•Introduction (name, title, and organization)
• Purpose
- Important details - Additional information
•Final sentence
- e.g. Thank you very much for your time.
Situation:
你作为某外企人事部经理用Email通知全体员l 劳动节(5月1至2日）去龙庆峡度假2日。日程安 排详见附件，5月3日照常上班。
Requirements: Great 2021/2/27 subject
Sample Key
Subject: Have fun on Christmas holiday!
Dear all,
Any plan on Christmas?
Our company is inviting everyone to have fun in the beautiful resort – Long Qingxia for 3 days (Dec 24 to 26). Please find the itinerary in the attachment and sign up in Room 606 ASAP. The deadline is Dec 1. All have to come back to work on Dec 27.
2021/2/27
Business email (2)
Write a great Subject line (Why)
- Easier for recipient to
➢immediately understand why you send email
➢quickly determine what kind of response and action it requires.
2021/2/27
Signature
• Name • Position • Organization •Contact information
- Tel:
- Mailing address:
2021/2/27
Tips for message writing
Brevity Make it easy to quote Never mix, never worry (topics, projects)
Brainstorm
List two of your favorite ways to contact people for business.
2021/2/27
Writing Effective Business
Emails
Session 11
2021/2/27
Contents
What are the advantages and disadvantages of email?
Title + Surname:
• Dear Prof. Jones, • Dear Dr. Parker, • Dear Mr. Clark, • Dear Ms. Lincoln, • Dear Mrs. Woods,
2021/2/27
• Dear Director of …, • Dear Sirs, • Dear Gentlemen, • Dear Sir/Madam, • To Whom It May
• don't leave subject line blank
• don't use all capital letters
• don't forward a message without a brief comment why you're forwarding it
• don't overrun emails with smiley faces or other emoticons.
I’m awaiting for your reply.
2021/2/27
Closing
• Yours sincerely, • Sincerely, • Yours faithfully, • Yours truly, • Your affectionately, • Yours, • (Best) Regards, • Best wishes, • Love, • Cheers,
2021/2/27
Email writing practice
Situation:
你作为某外企人事部经理用Email通知全体员工 圣诞节(12月24至26日）去龙庆峡度假3日。日 程安排详见附件，12月27日照常上班。
Requirements: Great 2021/2/27 subject
Email writing practice
Practice for writing a subject line
Hi there,
Since we’ll have to report ABC project to Microsoft, the get-together lunch with our VP has to be rescheduled to Friday (12/19) at 1pm instead of Thursday (12/18) at 12pm.
➢Requesting action (class chair ’s email about seeing everybody in Room 515B this Friday night)