最新助理人力资源师专业英语10套

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人力资源助理师-专业英语词汇(音标).xls

人力资源助理师-专业英语词汇(音标).xls
企业人力资源管理师(三级)专业词汇表
序号
认知词汇
1 Absence
2 Acceptability
3 Achievement tests
4 Action plan
5 Adverse impact
6 Allowance
7 Announcement
8 Applicant
9 Application
10 Appraisal
报酬要素 报酬,补偿 能力评估 能力模型 竞争优势 妥协 集中战略 商量,请教 持续学习 合作培训 核心竞争力 成本结构 关键事件法 跨文化准备 交叉培训 文化环境 文化冲击 顾客评估 数据流程图 分散化 决策 缺乏 扁平化 需求预测 沮丧 开发规划系统 差额计件工资 直接成本 纪律 解雇 差别性对待 多元化培训 红利 歧视 精简
20 Benchmarks
21 Benefits
22 Bonus
23 Business planning
24 Candidate
25 Career anchor
26 Career counseling
27 Career curves
28 Career development
29 Centralization
[bi'heivjə] ['mɔdəliŋ]
[bi'heivjə]-[beist] ['prəuɡræ [bentʃma:rks] ['benifitc] ['bəunəs]
['biznis] ['plæ niŋ] ['kæ ndideit] [kə'riə] ['æŋkə] [kə'riə] ['kaunsəliŋ] [kə'riə] [kə:vs] [kə'riə] [di'veləpmənt] [,sentrəlai'zeiʃən] [kəutʃ] ['kɔɡnitiv] [ə'biliti] [kə'mitmənt] [kə,mju:ni'keiʃən] [skil]

人力资源管理师考试专业英语试卷样题(doc 13页)

人力资源管理师考试专业英语试卷样题(doc 13页)

上海人力资源管理师考试专业英语试卷样题专业英语试卷样题一、英汉互译(每题2分,共30分)1. Behavior modeling2. Employee leasing3. Factor comparison system4. Graphic rating-scale method5. Panel interview6. Replacement charts7. Selection8. Vesting9. Team leader training10. Profit sharing11. 心理支持12. 技能工资13. 网上培训14. 关键工作15. 工作扩大化二、单项选择(每题2分,共20分)1. Executives or managers who coach, advise, and encourage employees of lesser rank arecalled .A. ProtégésB. teachersC. mentorsD. role models2. As an appraiser, you should try to do all of the following except .A. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in structured job interviews should be based on .A. job analysisB. job designC. job specializationD. job utilization5. Outplacement services are .eful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vital parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? .A. Physical fitness and mental maturityB. Effective delegate skillsC. Prudent decision-making skillsD. Cultural adaptability7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .A. Trait methodB. Results methodC. Behavior methodD. Attitudinal method8. Compensation programs that compensate employees for the knowledge they possess are knownas .A. skill-based pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except .A. explain to employees why training will help them in their jobse a classroom-oriented approach so employees learn by lecturesC.provide feedback on employees' progressD.relate the training to the employees' goals10. Which of the following is not true of self-ratings of performance? .A. They are beneficial when managers seek to increase the employee's involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have三、阅读理解(每题3分,共30分)(一)The promotion and development of performance management processes by HR can make an important contribution to knowledge management, by providing for behavioral expectations which are related to knowledge-sharing to be defined, and ensuring that actual behaviors are reviewed and, where appropriate, rewarded by financial or non-financial means. Performance management reviews can identify weaknesses and development needs in this aspect, and initiate personal development plans, which are designed to meet these needs.One starting point for the process could be the cascading of corporate core values for knowledge-sharing to individuals, so that they understand what they are expected to do to support those core values. Knowledge sharing can be included as an element of a competency framework, and the desired behavior would be spelt out and reviewed. For example, positive indicators such as those listed below could be used as a basis for agreeing competency requirements and assessing the extent to which they are met. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing:. Is eager to share knowledge with colleagues;. Takes positive steps to set up group meetings to exchange relevant information and knowledge;. Builds networks which provide for knowledge sharing;. Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through the intranet and/or other means of communication.Hansen et al (1999) mention that at Ernst & Young, consultants are evaluated at performance reviews along five dimensions, one of which is their 'contribution to and utilization of the knowledge asset of the firm'. At Bain, partners are evaluated each year on a variety of dimensions, including how much direct help they have given colleagues.1.The best title for this article is .A. Knowledge-sharingB. Performance management reviewsC. Performance management processesD. Performance management for knowledge workers2. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing except .A. Is reluctant to share knowledge with colleaguesB.Takes positive steps to exchange relevant information and knowledgeC. Builds networks which provide for knowledge sharingD. Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through some means of communication3.Which of the following is not mentioned by Hansen et al? .A. At Bain, direct help that partners have given colleagues will be evaluated.B. At Ernst & Young, consultants' contribution to the knowledge asset of the firm will be evaluated.C. At Bain, partners are eager to share knowledge with colleagues.D. At Ernst & Young, consultants are evaluated at performance reviews along five dimensions.4. The author of this passage would most likely agree that .A. Performance management processes by HR can make little contribution to knowledge management.B. The cascading of corporate core values for knowledge-sharing to individuals could be one starting point for the performance management process.C. Knowledge-sharing can't be included as an element of a competency framework.D. Taking positive steps to exchange relevant information and knowledge isn't an example of positive behavior in meeting competency expectations for knowledge-sharing.5. According to the passage, performance management processes by HR can make an important contribution to knowledge management through the following measures except .A. by providing for behavioral expectations which are related to knowledge-sharing to be definedB. by ensuring that actual behaviors are reviewedC. by ensuring that actual behaviors are rewarded by financial or non-financial meansD. by building networks which provide for knowledge sharing(二)"T-group" stands for "training group," which is not a very helpful description. It is also referred to as sensitivity training, group dynamics, and group relations training. T-group has three aims:1. To increase sensitivity-the ability to perceive accurately how others are reacting to one's behavior.2. To increase diagnostic ability-the ability to perceive accurately the state of relationships between others.3. To increase action skill-the ability to carry out the skillful behavior required by the situation.In a T-group, the trainer will explain the aims of the program and may encourage discussion and contribute his or her own reactions. But he or she does not take a strong lead and the group is largely left to its own devices to develop a structure that takes account of the goals of both the members of the group and the trainer provides a climate where the group members are sufficiently trusting of one another to discuss their own behavior. They do this by giving "feedback" or expressing their reaction to one another. Member may not always accept commentsabout themselves, but as the T-group develops they will increasingly understand how some aspects of their behavior are hidden to them and will, therefore, be well on the way to an increase in sensitivity, diagnostic ability, and action skill.Follow-up studies have noted three principle areas of change following the attendance of trainees at an external T-group laboratory:1. Increased openness, receptivity, and tolerance of differences.2. Increased operational skill in interpersonal relations, with overtones of increased capacity for collaboration.3. Improved understanding and diagnostic awareness of self, others, and interactive processes in groups. T-groups have been attacked because of the possibility of negative or detrimental effects. But none of the follow-up studies has detected any significant problems. A more valid basis for doubt is that it has been difficult to prove that they have been cost effective for organizations who have used them on company or have strongly supported external programs.This criticism could be leveled at any other form of group training or, indeed, most off-the-job training. The degree to which it can be invalidated will depend on the effectiveness of the training design and of the trainer.T-group laboratories in their purest form are unlikely ever to become a major part of company training programs, but the group dynamics approach has valid uses in the modified forms.1. This article might most likely be extracted from the paper about .A.human resource planningB.performance evaluationC.international human resource managementD.training and development2. "T-group" is referred to as the following except .A.sensitivity training,B.on-the-job trainingC.group dynamicsD.group relations training3. The author of this passage would most likely agree that .A. In a T-group, the trainer will take a strong lead.B. In a T-group, members may always accept comments about themselves.C. In a T-group, the trainer should provide a climate where the group members are sufficiently trusting of one another to discuss their own behaviors.D. In a T-group, members don't express their reaction to one another.4.According to the passage, which of the following can't change the attendance of trainees at an external T-group laboratory? .A. poor effectiveness of the training designB. improved understanding and diagnostic awareness of self and othersC. increased openness, receptivity, and tolerance of differencesD. increased operational skill in interpersonal relations5. From this passage, we can infer that .A. T-group laboratories are likely be used as a major part of training programs by company.B. There is no criticism on T-group laboratories.C. If T-group laboratories are modified well, it has also valid uses.D. T-group laboratories have no use for company.四、写作(共20分)某公司欲招聘一位会计主管(chief accountant),需要人力资源管理部门为其编制一份职位说明书(Job Description),假如公司总经理要求你来完成这项工作,请你用英文完成以下职位说明书。

助理人力资源管理师英语阅读理解

助理人力资源管理师英语阅读理解

阅读理解(每题3分,共30分)--第一套(一)Bargaining in good faith is the cornerstone of effective labor management relations. It means that both parties communicate and negotiate. It means that proposals are matched with counterproposals and that both parties make every reasonable effort to arrive at an agreement. It does not mean that either party is compelled to agree t o a proposal. Nor does it require that either party make any specific concessions.When is bargaining not in good faith?As interpreted by the NLRB and the courts, a violation of the requirement for good faith bargaining m ay include the following:1.Surface b argaining.This involves merely going through themotions of bargaining without any real intention of completing a formal agreement.2.Concession. Although no one is required to make a concession,the court’s and NLRB’s definitions of good faith suggest t hat a willingness to compromise is an essential i ngredient in good faith bargaining.The NLRB considers the advancement3.Proposals and demands.of proposals as a positive factor in determining overall good faith.4.Dilatory tactics.The law requires that the parties meet andObviously, refusal to “confer at reasonable t imes and intervals”.meet at all with the union does not satisfy the positive duty imposed on the employer.5.Imposing conditions. Attempts to impose conditions that are soonerous or unreasonable as to indicate bad faith will be scrutinized by the board.6.Unilateral changes in conditions.This is viewed as a strongindication that the employer is not bargaining with the required intent of reaching an agreement.7.Bypassing the representative.A n employer violates its duty tobargain when it refuses to negotiate with the union representative. The duty of management to bargain in good faith involves, at a minimum, recognition that this statutory representative is the one with whom the employer must deal in conducting bargaining negotiations.Suchmission of unfair labor practices during negotiations.practices may reflect poorly upon the good faith of the guilty party.9.Providing rmation must be supplied to theunion, upon request, to enable it to understand and intelligently discuss the issues raised in bargaining.10.Bargaining items. Refusal to bargain on a mandatory item (onemust bargain over these) or insistence on a permissive item (one may bargain over these) is usually viewed as bad faith bargaining..1. Bargaining in good faith does not mean that .A. both parties communicate and negotiateB. proposals are in line with counterproposalsC. both parties make great effort to reach an agreementD. either party must agree to a proposal2. According to the interpretion of the NLRB and the courts, bargaining may be in good faith when .A. Both parties have no real intention of completing a formal agreement.B. Both parties are willing to compromise.C. Employers refuse to meet with the union.D. Both parties attempt to impose unreasonable conditions.3. Which of the following isn’t a positive factor in determining overall good faith? .A. a willingness to compromiseB. the advancement of proposalsC.unilateral changes in conditionsD.providing information4. From this passage, we can conclude that .A. It isn’t mandatory to meet and “confer at reasonable t imes andfor both parties .intervals”B. Employers can refuse to negotiate with the union representative in order to bargain in good faith.C. Commission of unfair labor practices during negotiations may reflectlittle good faith of the guilty party.D. Insistence on a permissive item can bring bargaining in good faith.5. The best title for the passage might be .A. what is and when is not bargaining in good faithB. what is bargaining in good faithC. when is not bargaining in good faithD. how to bargain in good faithAnswer:1.D2.B3.C4.C5.A(二)Fewer 18- to 25-year-olds are entering the work force; this has causedmany employers to look into “harnessing America’s gray power”practical in terms of productivity to keep older workers on? The answer-related changes in physical ability,seems unequivocably to be “yes”. Agecognitive performance, and personality have little effect on worker’soutput except in the most physically d emanding tasks. S imilarly , creativeand intellectual achievements do not decline with age and absenteeism dropsas age increases. Older workers also usually display more company loyaltythan youthful workers, tend to be more satisfied with their jobs and supervision, and can be trained or retrained as effectively as anyone.Recruiting and attracting older workers generally requires a comprehensive HR retiree effort before the recruiting begins. The aim isto make the company an attractive place in which the older worker can work. Specifically:Examine your personnel p olicies.Check to make sure policies and procedures do not discourage recruitment of seniors or encourage valuable older people to leave.Develop flexible work options.These include part-time, shorter-than-30-hour workweeks, consulting or seasonal w ork, reduced hours with reduced pay, and flextime.Create or redesign suitable jobs. A t Xerox, unionized hourly workers over 55 with 15 years of service and those over 50 with 20 years of service can bid on jobs at lower stress and lower pay levels if they so desire.Offer or redesign s uitable jobs. Allowing employees to pick and choose among benefit options can be attractive to older as well as younger employees.As one expert puts it, to recruit older workers, the message must be tailored to their way of thinking. Appealing to job qualities they value will attract attention. These include flexible hours, flexible benefits, autonomy, opportunity to meet new friends, and working with people their own age. You might also stress that you value their maturity and experience.1. Which of the age-related changes will affect worker’s output except in the most physically demanding tasks? .A. physical abilityB. cognitive performanceC. personalityD. company loyaltymeans that .2. “Harnessing America’s gray power,”A. keeping older workers onB. recruiting 18- to 25-year-oldsC. attracting minoritiesD. encouraging women to enter the work force3. In order to make the company an attractive place in which the older worker can work, HR staff should do the following except .A.examine the personnel policiesB.develop flexible work optionsC. reward at lower pay levelsD.offer or redesign suitable jobs4. According to the passage, which of the following isn’t a flexible work option? .A. shorter-than-30-hour workweeksB. full-timeC. seasonal workD. reduced hours with reduced pay5. From this passage, we can infer that .A. In America, there is no deficit of work force.B. Absenteeism is positively related to ages.C. Flexible work options can be attractive to older workers.D. To recruit older workers, the message needn’t be in accordance with their way of thinking.Answer:1.D2.A3.C4.B5.C阅读理解(每题3分,共30分)--第二套(一)Japanese management gives a great deal of attention to orientation and training, which is particularly true in the case of regular employees. Pre-employment e ducation generally s tarts immediately a fter the person is chosen. The purpose of the program is to (a) familiarize the student with the company; (b) monitor the person’s activities; (c) make the student comfortable with the company; (d) answer questions the person might have; and (e) provide the new hirers with any basic skills training the company feels they require.The appraisal and compensation system is long-term in orientation and is based on rewarding people for doing a good job over an extended period of time. In the United States employees commonly receive an annual appraisal that indicates whether or not they are doing a good job and, if not, provides feedback related to improving performance or seeking employment elsewhere. In Japan the initial appraisal is typically given at the end of a 7-10 year period. At this point the person learns whether or not he or she is going to be promoted up the ranks of management or not. Those who fail this first major evaluation know that their chances of making thetop management ranks are virtually nil.Compensation in Japan used to be based heavily on seniority, but today merit is becoming more important. In many industries the annual raise is inthe 2-4 percent range and often is based h eavily on merit factors such as attitude, ability, and cooperativeness. Another feature that distinguishes the Japanese s ystem form many others is the semiannual bonus or wage allowance. This bonus is separate from the annual wage increase and, usually without exception, is paid every year regardless of the state of the economy. The bonus is typically equivalent to 5-6 months’ s alary a nd is paid in midsummer and at the end of the year. Other forms of compensation include housing allowances, d aily living support for transportation, meals, uniforms, health care, and cultural and recreational benefits.1. The purposes of pre-employment education in Japan don’t include .A. familiarizing the student with the companyB. monitor the person’s activitiesC. make the student comfortable with the companyD. provide the new hirers with any knowledge and skills2. The appraisal and compensation system in Japan is based on .A. rewarding people for doing a good job over an extended period of timeB. rewarding people for doing a good job over a yearC. rewarding people for doing any job over a long timeD. rewarding people for doing any job over a year3. In Japan the initial appraisal is typically given at the end of ayear period.A. 5-10B. 7-10C.10-12D.10-154. About compensation in Japan, the author would disagree that .A. Compensation in Japan are based heavily on merit today.B. Merit factors include attitude, ability, and cooperativeness.C. The main feature that distinguishes t he Japanese system form many others is the semiannual bonus or wage allowance..D. The semiannual bonus equals to 5-6 months’ salary’t conclude that .5. From this passage, we canA. In Japan, working for a long time in a company is beneficial to employees.B. The orientation of appraisal and compensation system in Japan is different from the one in the United States.C. In the United States, employees who commonly receive an annual appraisal can’t know whether or not they are doing a good job.D. Employees in Japan may get housing allowances, daily living support for transportation, meals, u niforms, health care, and cultural and recreational benefits.Answer:1.D2.A3.B4.C5.C(二)Recruiting is important, because the more applicants you have the more selective y ou can be in your hiring. If only two candidates a pply for two openings, you may have little choice but to hire them. But if 10 or 20 applicants appear, then you can employ techniques like interviews and tests to screen out all but the best.Some employers use a recruiting yield pyramid to calculate the number of applicants they must generate to hire the required number of new employees. In figure 1, the company knows 50 new entry-level accountants must be hired next year. From experience, the firm also knows that the ratio of offers made to actual new hires is 2 to 1; about half the people to whom offers are made accept. Similarly, the firm knows that the ratio of candidates interviewed to offers made is 3 to 2, while the ratio of candidates invited for interviews to candidates a ctually interviewed has been 4 to 3. Finally, the firm knows that the ratio of new leads generated t o candidates a ctually invited has been 6 to 1; in other words, of six leads that come in from the firm’s advertising college recruiting, and other recruiting efforts, one applicant in six typically is invited to come for an interview. Given these ratios, the firm knows it must generate 1200 leads to be able to invite 200 viable candidates t o its offices for interviews. The firm will then get to interview about 150 of those invited, and from these it will make 100 offers. Of those 100 offers, half (or 50 new CPAs) will be hired.Figure 1Recruiting Yield Pyramid The quality of a firm ’s recruiting process h ad a big impact on whatcandidates thought of the firm. For example, when asked after the initial jobinterview why they thought a particular company might be a good fit, all 41mentioned the nature of the job; however, 12 also mentioned theimpression made by the recruiters themselves and 9 said the comments of120020015010050 New hirersOffers made (2:1)Candidates interviewed (3:2)Candidates invited (4:3)Leads generated (6:1)friends and acquaintances affected their impressions. Unfortunately, thereverse was also true. When asked why they judged some firms as bad fits,39 mentioned the nature of the job, but 23 said they’d been turned recruiters. For example, s ome were dressed sloppily; others were “barelyliterate”; some were rude; and some made offensively sexist comments.1. A recruiting yield pyramid might include the following except .A. Offers madeB. Candidates rewardedC. Candidates interviewedD. Leads generated2. According to the recruiting yield pyramid, if the ratio of new leadsgenerated t o candidates a ctually invited is 5 to 1, the ratio of candidatesinvited for interviews to candidates actually interviewed is 2 to 1, and thefirm want to interview about 100 of those invited, then the firm mustgenerate leads.A. 200B. 500C. 1000D. 12003. According to the recruiting yield pyramid, if the ratio of offers made toactual new hires is 3 to 2, the ratio of candidates interviewed to offers madeis 5 to 3, and the firm had interviewed 500, then it can hire .A. 50B. 100C. 150D. 2004. From the passage, we can infer that .A. If only two candidates apply for two openings, you can employ techniques like interviews and tests.can influence what candidates B. The quality of a firm’s recruiting processthought of the firm.C. The more applicants you have, the worse your recruitment might become.D. A recruiting yield pyramid can’t be used to calculate t he number of applicants they must generate to hire the required number of new employees.5. The best title for this passage might be .A. introduction of recruitingB. recruiting yield pyramidC. the quality of recruiting processD. significance of recruitingAnswer:1.B2.C3.D4.B5.A。

二级人力资源管理师英语二级10套(答案)

二级人力资源管理师英语二级10套(答案)

专业英语试卷1一、英汉互译1. Behavior modeling 行为模拟2. Employee leasing 员工租借3. Factor comparison system 因素比较法4. Graphic rating-scale method 图式评估法5. Panel interview 小组面试6. Replacement charts 替换表7. Selection 甄选8. Vesting 既得利益9. Team leader training 团队领导培训10. Profit sharing 利润分享11. Psychological support 心理支持12. Skill-based pay 技能工资13. Web-based training 网上培训14. Key jobs 关键工作15. Job enlargement 工作扩大化二、单项选择1. mentors 导师2. change the person, not the behavior 改变人的行为3. cultural trends 文化趋势4. job analysis 工作分析5. designed to help terminated employees find a job elsewhere 旨在帮助终止雇员到别处找工作6. effective delegatory skills 有效的delegatory技能7. behavior method 行为方法8. skill-based pay plans 技能工资方案9. use a classroom-oriented approach so employees learn by lectures 使用方法让员工学习课堂讲座10. They are free of most biases that other rating sources may have他们是自由最偏见,其他来源的评价可能有三、阅读理解1.Performance management for knowledge workers知识型员工绩效管理2.Is reluctant to share knowledge with colleagues不愿与同事分享知识3. At Bain, partners are eager to share knowledge with colleagues. 贝恩的合作伙伴,渴望分享知识与同事。

人力资源三级(助理人力资源管理师)专业英语10套

人力资源三级(助理人力资源管理师)专业英语10套

上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷1一、英汉互译(每题2分,共30分)1. Apprenticeship2. Career support3. Outsourcing4. Database5. Employee empowerment6. Goals7. Human resource information system (HRIS)8. Job rotation9. Learning organization10. Psychological contract11. 薪资调查12. 任务分析13. 招募14. 绩效管理15. 工作丰富化Answer:1. 学徒制2. 职业支持3. 外包4. 数据库5. 员工授权6. 目标7. 人力资源信息系统8. 工作轮换9. 学习型组织 10. 心理契约 11. Wage and salary survey 12. Task analysis 13. Recruitment14. Performance management 15. Job enrichment二、选词填空(每题2分,共20分)1. refers to the practices and policies you need to carry out the people or personnel aspects of your management job.2. Labor turnover rates provide a valuable means of the effectiveness of HR policies and practices in organizations.3. Labor turnover can be costly. of recruiting and training replacements should be considered.4. Business process re-engineering techniques are deployed as instruments for .5. Evaluations also fulfill the purpose of providing to employees on how the organization views their performance.6. The of the job analysis should be a training or learning specification.7. Coaching is a personal technique designed to develop individual skills, knowledge, and attitudes.8. Extrinsic include direct compensation, indirect compensation, and nonfinancial rewards.9. Flexible benefits allow employees to pick and choose from among a menu of options.10. China’s economic reformers have used material incentives i n order to stimulate .Answer:1.D2.B3.I4.H5.A6.J7.F8.C9.E 10.G三、单项选择(每题2分,共20分)1. The process of helping redundant employees to find other work or start new careers is.A.replacementB.outplacementC.releaseD.downsizing2. focus the evaluator’s attention on those behaviors that are key in making the difference between executing a job effectively or ineffectively.A. The group order rankingB. Written essayC.The individual rankingD. Critical incidents3. The plan should include plans for attracting good candidates by ensuring that the organization will become an ‘employer of choice’.A. outplacementB. evaluationC. recruitmentD.training4. Organizational and corporate plans indicate the direction in which the organization is going.A. goalsB.resourceC.resultD.process5. aims to broaden experience by moving people from job to job or department to department.A.Job analysisB. Job rotationC.Job satisfactionD.Job involvement6. .HR planning is .A. a technique that identifies the critical aspects of a jobB. the process of determining the human resources required by the organization to achieve its strategic goalsC. the process of setting major organizational objectives and developing comprehensive plans to achieve these objectivesD. the process of determining the primary direction of the firm7. Career development programs benefit organizations in all of the following ways except .A.Giving managers more control over their subordinatesB.Giving managers increased skill in managing their own careersC.Providing greater retention of valued employeesD.Giving an increased understanding of the organization8. The area from which employers obtain certain types of workers is known as the .A. labor marketB. regionC. recruiting areaD. supply region9. A set of standards of acceptable conduct and moral judgment is known as .A. moralesB. ethicsC. rulesD. legislation10. Hiring someone outside the company to perform tasks that could be done internally is known as .A. outplacementB. contractingC. outsourcingD. employee leasing Answer:1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B 10.C四、阅读理解(每题3分,共30分)(一)The context for obtaining the people required will be the labor markets in which the organization is operating which are:1. The internal labor market- the stocks and flows of people within the organization who can bepromoted, trained, or re-deployed to meet future needs.2. The external labor marker- the external local, regional, national and international markets fromwhich different sorts of people can be recruited. There are usually a number of markets, andthe labor supply in these markets may vary considerably. Likely shortages will need to beidentified so that steps can be taken to deal with them, for example by developing a moreattractive ‘employment proposition’.As part of the human resource planning process, an o rganization may have to formulate ‘make or buy’ policy decisions. A ‘make’ policy means that organization prefers to recruit people at a junior level or as trainee, and rely mainly on promotion from within and training programs to meet future needs. A ‘buy’ policy means that more reliance will be placed on recruiting from outside- ‘bringing fresh blood into theorganization’. In practice, organizations tend to mix the two choices together to varying degrees, depending on the situation of the firm and the type of people involves. A highly entrepreneurial company operating in the turbulent conditions, or one which has just started up, will probably rely almost entirely on external recruitment. When dealing with knowledge workers, there may be little choice—they tend to be much more mobile, and resourcing strategy may have to recognize that external recruitment will be the main source of supply. Management consultancies typically fall into this category. Firms which can predict people requirements fairly and accurately may rely more on developing their own staff once they have been recruited.1. A ‘make’ policy means that organization prefers to promote people from.A. regional labor marketB. national labor marketC. internal labor marketD. international labor market2.According to the passge, management consultancies .A.are less mobile than people at a junior levelB.should be recruited from external labor marketC.should be promoted from within the organizationD.are not knowledge workers3. If a firm can predict people requirements fairly accurately, it may not.A.develop their own staffB.formulate training programsC.promote people from within the organizationD.rely more on recruiting from outside4. ‘Make or buy’ policy decision is a part of .A.human resource planningB.training and developmentC.performance appraisalD.job analysis5.The best title of this passage is .A.The organizational context of human resource planningB.Aims of human resource planningC.The labor market context for human resource planningD.Limitations of human resource planningAnswer:1.C2.B3.D4.A5.C(二)Wlaters (1983) identifies nine sources of information which help to identify training priorities. These are:1. Organizational goals and corporate plans which indicate the direction in which the organization is going and, therefore, major training priorities.2. Human resource and succession planning which provides information on future skill requirements and management training needs.3. Personnel statistics on, for example, labor turnover, which highlight HR issues which might be addressed by training.4. Exit interviews which might suggest deficiencies in training arrangements.5. Consultation with senior managers which obtains opinions on training needs from key decision makers.6. Data on productivity, quality and performance which show where there are any gaps between expectations and results or negative trends, and therefore suggest training needs.7. Departmental layout changes which provide information about future developments and related training needs.8. Management requests for training which set out perceived needs.9. Knowledge of financial plans which determine whether the funds will be available for training, and may encourage fresh approaches if resources are limited.Two other sources not directly mentioned by Walters are plans for introducing new technology or developing IT systems, and marketing plans which indicate where new skills are required to market new products or services, use different selling techniques or operate in new territories.1.According to Wlaters, is (are) major training priorities.A.human resource and succession planningB. personnel statisticsC. exit interviewsD. organizational goals and corporate plans2. Human resource and succession planning provides information on .A. the direction in which the organization is goingB. future skill requirements and management training needsC. deficiencies in training arrangementsD. any gaps between expectations and results or negative trends3. The following sources of information which help to identify training priorities are mentioned by Wlaters except .A. marketing plansB. departmental layout changesC. data on productivity, quality and performanceD. consultation with senior managers4.According to the passage, the following statements are true except .A. Departmental layout changes provide information about future developments and related training needs.B. Exit interviews highlight HR issues which might be addressed by training.C. Data on productivity, quality and performance show where there are any gaps between expectations and results or negative trends.D. Marketing plans indicate where new skills are required to market new products or services.5.The main topic about this passage is illustrating .A. sources of information which provide information on management training needsB. sources of information of major training prioritiesC. sources of information which help to identify training prioritiesD. sources of information which provide information about future developments and related training needs.Answer:1.D2.B3.A4.B5.C上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷2一、英汉互译(每题2分,共30分)1. Centralization2. Assessment center3. Cultural shock4. Expatriate5. Hourly work6. Internship programs7. Job involvement8. Management by objectives(MBO)9. Pay-policy line10. Self-appraisal11. 360度反馈12. 甄选13. 绩效评价14. 工作规范15. 间接成本Answer:1. 集权化2. 评价中心3. 文化冲击4. 外派雇员5. 计时工资制6. 实习计划7. 工作认同8. 目标管理9. 工资政策线10. 自我评估11. 360-degree feedback 12. Selection 13. Performance appraisal 14. Job specification 15. Indirect costsqualified personnel for overseas assignments.2. Rapid through an extensive staff ranking system is seen in one company as a very important motivational mechanism.3. refers to the tendency of firms to extend their sales or manufacturing to new markets abroad.4. Developing a high-trust organization means creating trust between and employees.5. determines the human resources required by the organization to achieve its strategic goals.6. The provides information on the nature and functions of the job.7. The halo effect or error is the tendency for an evaluator to let the of an individual on one trait influence his or her evaluation of that person on other traits.8. Training is concerned with fitting people to take on extra responsibilities, increasing all-round .9. A training or a learning specification breaks down the broad duties contained in theinto the detailed tasks that must be carried out.10. In case of labor disputes between the employer and laborers, the parties concerned can apply for or arbitration, bring the case to courts, or settle them through consultation.Answer:1.H2.A3.D4.C5.F6.B7.J8.G9.E 10.I三、单项选择(每题2分,共20分)1. The placement of an employee in another job at a higher level in the organization with an increase in pay and status is known as a .A.job enlargementB.transferC.promotionD.job rotation2. Key jobs have all of the following characteristics except .A. they are important to employees and the organizationB. they vary in terms of job requirementsC. they are used in salary surveys for wage determinationD. they are likely to vary in job content over time3. A process that goes beyond TQM programs to a more comprehensive approach to process redesign is known as .A. job redesignB. process redesignC. reengineeringD. rightsizing4. The job specification describes job requirements relative to .A. skill and physical outputsB. skill and physical demandsC. age and physical demandsD. experience and physical description5. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A.task analysisanization analysisC.resource analysisD.skills analysis6. The job evaluation system in which specific elements of the jobs to be evaluated are compared againstsimilar elements of key jobs within the organization is known as .A. the point methodB. job rankingC. the comparison methodD. the Hay profile method7. The final decision to hire an applicant usually belongs to .A. the HR recruiterB. the HR managerC. line managementD. co-workers8. Determining what the content of a training program should be, based on a study of the job duties, is known as .anization analysisB.individual analysisC.job analysisD.task analysis9. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .A. downsizing programsB. “headhunting” assistance programsC. outplacement assistanceD. employee assistance programs(EAPs)10. Job form the basis for the administration of applicable employment tests.A. outlinesB. specificationsC. requirementsD. detailsAnswer:1.C2.D3.C4.B5.B6.C7.C8.D9.C 10.B四、阅读理解(每题3分,共30分)(一)Multiperson comparisons evaluate one individual’s performance against one or more others. It is a relative rather than an absolute measuring device. The three most popular comparisons are group order ranking, individual ranking, and paired comparisons.The group order ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth. This method is often used in recommending students to graduate schools. Evaluators are asked to rank the student in the top five percent, the next five percent, the next fifteen percent, and so forth. But when used by managers to appraise employees, managers deal with all their subordinates. Therefore, if a rater has twenty subordinates, only four can be in the top fifth and, of course, four must also be relegated to the bottom fifth.The individual ranking approach rank orders of employees from best to worst. If the manager is required to appraise thirty subordinates, this approach assumes that the difference between the first and second employee is the same as that between the twenty-first and twenty-second. Even though some of the employees may be closely grouped, this approach allows for no ties. The result is a clean ordering of employees, from the highest performer down to the lowest.The paired comparison approach compares each employee with every other employee and rates each as either the superior or the weaker member of the pair. After all paired comparisons are made, each employee is assigned a summary ranking based on the number of superior scores he or she achieved. This approach ensures that each employee is compared against every other, but it can obviously become unwieldy when many employees are being compared.Multiperson comparisons can be combined with one of the other methods to blend the best from both absolute and relative standards. For example, a college might use the graphic rating scale and the individual ranking method to provide more accurate information about its students’ p erformance. The A, B, C, D, or E. A prospective employer or graduate school could then look at two students who each got a “B” in their different financial accounting courses and draw considerably different conclusions about each where next to one grade it says “ranked fourth out of twenty-six”, while the other says “ ranked seventeenth out of thirty”. Obviously, the latter instructor gives out a lot more high grades!1.Multiperson comparisons is a(an) measuring device.A. absoluteB. relativeC. accurateD. false2.According to the passage, there are three most popular comparisons except .A. group order rankingB. individual rankingC. graphic rating scalesD. paired comparisons3.From this passage, we can infer that .A. recommending students to graduate schools often uses individual rankingB. the paired comparison approach assumes that the difference between the first and second employee is sameC. group order ranking ensures that each employee is compared against every otherD. each method of multiperson comparisons can be used simultaneously4.The following statements about individual ranking are false except .A. it rank orders of employees from from the lowest performer up to the highestB. the result is a clean ordering of employeesC. it assumes that the difference between the first and second employee is differentD. this approach allows for some of the employees who may be closely grouped5.This article might be extracted from the paper about .A.performance appraisalB.recruitment and replacementC.training and developmentD.reward systemsAnswer:1.B2.C3.D4.B5.A(二)Our knowledge of motivation tells us that people do what they to satisfy needs. Before they do anything, they look for the payoff or reward. Many of these rewards – salary increases, employee benefits, preferred job assignments – are organizationally controlled.The types of rewards that an organization can allocate are more complex than is generally thought. Obviously, there is direct compensation. But there are also indirect compensation and nonfinancial rewards. Each of these types of rewards can be distributed on an individual, group, or organization wide basis.Intrinsic rewards are those that individuals receive for themselves. They are largely a result of the worker’s satisfaction with his or her job. Techniques like job enrichment or any effort s to redesign or restructure work to increase personal worth to the employee may make his or her work more intrinsically rewarding.Extrinsic rewards include direct compensation, indirect compensation, and nonfinancial rewards. Of course, an employee expects some forms of direct compensation: a basic wage or salary, overtime and holiday premium pay, bonuses based on performance, profit sharing, and/or possibly opportunities to purchase stock options. Employees will expect their direct compensation generally to align with their assessment of their contribution to the organization and, additionally, will expect it to be comparable to the direct compensation given to other employees with similar abilities and performance.The organization will provide employees with indirect compensations: insurance, pay for holidays and vacations, services, and perquisites. In as much as these are generally made uniformly available to all employees at a given job level, regardless of performance, they are rally not motivating rewards. However, where indirect compensation is controllable by management and is used to reward performance, then itclearly needs to be considered as a motivating reward.1.Rewards are often cnsidered as a function in human resource management.A.planningB.leadingC.motivatingD.controlling2. Extrinsic rewards include the following except .A.job enrichmentB.direct compensationC.indirect compensationD.nonfinancial rewards3.According to the passage, the following statements are false except .A. Nonfinancial rewards belong to intrinsic rewards.B. Overtime and holiday premium pay belongs to indirect compensation.C. Employees will expect their direct compensation to be comparable to the indirect compensation given to other employees with similar abilities and performance.D. Employees will expect their direct compensation generally to align with their assessment of their contribution to the organization.4.Perquisites which the organization provides employees belong to .A.intrinsic rewardsB.direct compensationC.indirect compensationD.nonfinancial rewards5. The author of this passage would most likely agree that .A.If indirect compensation is controllable by management ,then it can’t be considered as a motivating reward.B.If indirect compensations are made uniformly available to all employees at a given job level, regardless of performance, they will lose their motivating function.C.Techniques like job enrichment or nonfinancial rewards to increase personal worth to the employee may make his or her work more intrinsically rewarding.D. Each type of rewards can be distributed on an individual or group, not organization wide basis. Answer:1.C2.A3.D4.C5.B上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷3一、英汉互译(每题2分,共30分)1. Bonus2. Compensable factors3. Delayering4. Forecasting5. Gain sharing plans6. Job classification system7. Minimum wage8. Performance feedback9. Staffing tables10. Wage-rate compression11. 培训12. 即时奖金13. 工资结构14. 劳动力市场15. 精简Answer:1. 奖金2. 报酬要素3. 扁平化4. 预测5. 收益分享计划6. 工作分类法7. 最低工资8. 绩效反馈9. 人员配置表10. 工资压缩11. Training 12. Spot bonus 13. Pay structure 14. Labor market 15. Downsizingbe managed differently than were those of previous generations.2. In summary, is an integral part of every manager’s job.3. In the area of and hiring, it’s the line manager’s responsibility to specify the qualifications employees need to fill specific positions.4. HR manager also administers the various (health and accident insurance, retirement, vacation, and so on).5. Performance evaluations are used as the basis for allocations.6. Staff managers are authorized to assist and advise line managers in accomplishing these basic .7. Determining the nature of each employee’s job is .8. Laborers shall fulfill their tasks of labor, improve their professional skills, follow rules on labor safety and sanitation, and observe labor discipline and professional .9. Labor are agreements reached between laborers and the employer to establish labor relationships and specify the rights, interests and obligations of each party.10. In a public employment , which served workers seeking employment and employers seeking workers, employment interviewers were appraised by the number of interviews they conducted. Answer:1.F2.C3.J4.E5.A6.H7.B8.D9.I 10.G三、单项选择(每题2分,共20分)1. The tendency for an evaluator to let the assessment of an individual on one trait influence his or her evaluation of that person on other traits is known as .A.similarity errorB. halo effect or errorC.leniency errorD. single criterion2. The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as .A. the paired comparisonB. the individual rankingC. the group order rankingD.critical incidents3. Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as .A. person analysisB. demographic analysisC. individual analysisD. group and individual analysis4. The lines of advancement for an individual within an organization are known as .A. career pathsB. job progressionsC. career linesD. job paths5. Freedom from criterion deficiency of performance appraisals refers to the extent to which .A. standards relate to the overall objectives of the organizationB. s tandards capture the entire range of an employee’s responsibilitiesC. individuals tend to maintain a certain level of performance over timeD. factors outside the employee’s control can influence performance6. The Hay profile method uses which three factors for evaluating jobs? .A. knowledge, skill, and responsibilityB. mental ability, skill, and responsibilityC. knowledge, mental ability, and responsibilityD. knowledge, mental ability, and accountability7. Which of the following is not an important component of a meaningful gainsharing plan? .A. establishing fair and precise measurement standardsB. ensuring that bonus payout formulas are easy to calculateC. ensuring that bonus payouts are large enough to encourage future employee effortD. depending on top management to develop the gainsharing program8. Giving employees more control over decisions about who their co-workers will be is known as .A. empowered selectionB. collaborationC. team selectionD. group development9. Which of the following is a technique used to elicit employee views in order to make decisions and initiate change? .A. suggestion systemB. downward communicationC. attitude surveyD. empowerment10. Assessing the degree to which what employees learned during the training program is translated into enhanced employee performance is known as .A. results evaluationB. reaction evaluationC. behavior evaluationD. learning evaluationAnswer: 1.B 2.A 3.A 4.A 5.B 6.D 7.D 8.C 9.C 10.C四、阅读理解(每题3分,共30分)(一)A training or a learning specification is a product of job analysis. It breaks down the broad duties contained in the job description into the detailed tasks that must be carried out. It then sets out the characteristics or attributes that the individual should have in order to perform these tasks successfully. These characteristics are:●knowledge– what the individual needs to know. It may be professional, technical or commercialknowledge. Or it may be about the commercial, economic, or market environment; the machines to be operated; the materials or equipment to be used or the procedures to be followed; or the customers, clients, colleagues and subordinates he or she is in contact with and the factors that affect their behavior. Or it may refer to the problems that occur and how they should be dealt with.●skills –what the individual needs to be able to do if results are to be achieved and knowledge isto be used effectively. Skills are built progressively by repeated training or other experience.They may be manual, intellectual or mental, perceptual or social.●Competences –the behaviors’ competences needed to achieve the levels of performancerequired.●attitudes –the disposition to behave or to perform in a way that is in accordance with therequirements of the work.●performance standards – what the fully competent individual has to be able to achieve.1. A training or a learning specification is a product of .A. job structureB. job evaluationC. job designD. job analysis2. According to this passage, which of the following isn’t the characteristic or attribute that the individual should have in order to perform the task successfully? .A. knowledgeB. mental abilityC. competencesD. attitudes。

助理人力资源管理师 英语阅读理解

助理人力资源管理师 英语阅读理解

阅读理解(每题3分,共30分)—-第一套(一)Bargaining in good faith is the cornerstone of effective labor management relations。

It means that both parties communicate and negotiate. It means that proposals are matched with counterproposals and that both parties make every reasonable effort to arrive at an agreement。

It does not mean that either party is compelled to agree to a proposal. Nor does it require that either party make any specific concessions.When is bargaining not in good faith?As interpreted by the NLRB and the courts, a violation of the requirement for good faith bargaining may include the following:1.Surface bargaining.This involves merely going through themotions of bargaining without any real intention of completing a formal agreement。

2.Concession.Although no one is required to make aconcession,the court’s and NLRB's definitions of good faith suggest that a willingness to compromise is an essential ingredient in good faith bargaining.3.Proposals and demands。

助理人力资源管理师英语阅读理解

助理人力资源管理师英语阅读理解

助理人力资源管理师英语阅读理解(总14页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--阅读理解(每题3分,共30分)--第一套(一)Bargaining in good faith is the cornerstone of effective labor management relations. It means that both parties communicate and negotiate. It means that proposals are matched with counterproposals and that both parties make every reasonable effort to arrive at an agreement. It does not mean that either party is compelled to agree to a proposal. Nor does it require that either party make any specific concessions.When is bargaining not in good faith?As interpreted by the NLRB and the courts, a violation of the requirement for good faith bargaining may include the following:1.Surface bargaining. This involves merely going throughthe motions of bargaining without any real intention ofcompleting a formal agreement.2.Concession. Although no one is required to make aconcession, the court’s and NLRB’s definitions of good faithsuggest that a willingness to compromise is an essentialingredient in good faith bargaining.3.Proposals and demands. The NLRB considers theadvancement of proposals as a positive factor in determiningoverall good faith.4.Dilatory tactics. The law requires that the parties meet and “confer at reasonable times and intervals”. Obviously, refusal to meet at all with the union does not satisfy the positive duty imposed on the employer.5.Imposing conditions. Attempts to impose conditions that are so onerous or unreasonable as to indicate bad faith will be scrutinized by the board.6.Unilateral changes in conditions. This is viewed as a strong indication that the employer is not bargaining with the required intent of reaching an agreement.7.Bypassing the representative. An employer violates its duty to bargain when it refuses to negotiate with the union representative. The duty of management to bargain in good faith involves, at a minimum, recognition that this statutory representative is the one with whom the employer must deal in conducting bargaining negotiations.mission of unfair labor practices during negotiations. Such practices may reflect poorly upon the good faith of the guilty party.9.Providing information. Information must be supplied to the union, upon request, to enable it to understand and intelligently discuss the issues raised in bargaining.10.Bargaining items. Refusal to bargain on a mandatoryitem (one must bargain over these) or insistence on a permissive item (one may bargain over these) is usually viewed as bad faith bargaining..1. Bargaining in good faith does not mean that .A. both parties communicate and negotiateB. proposals are in line with counterproposalsC. both parties make great effort to reach an agreementD. either party must agree to a proposal2. According to the interpretion of the NLRB and the courts, bargaining may be in good faith when .A. Both parties have no real intention of completing a formal agreement.B. Both parties are willing to compromise.C. Employers refuse to meet with the union.D. Both parties attempt to impose unreasonable conditions.3. Which of the following isn’t a positive factor in determining overall good faith .A. a willingness to compromiseB. the advancement of proposalsC.unilateral changes in conditionsD.providing information4. From this passage, we can conclude that .A. It isn’t mandatory to meet and “confe r at reasonable times and intervals” for both parties .B. Employers can refuse to negotiate with the union representative in order to bargain in good faith.C. Commission of unfair labor practices during negotiations may reflect little good faith of the guilty party.D. Insistence on a permissive item can bring bargaining in good faith.5. The best title for the passage might be .A. what is and when is not bargaining in good faithB. what is bargaining in good faithC. when is not bargaining in good faithD. how to bargain in good faithAnswer:(二)Fewer 18- to 25-year-olds are entering the work force; this has caused many employers to look into “harnessing America’s gray power”. Is it practical in terms of productivity to keep older wor kers on The answer seems unequivocably to be “yes”. Age-related changes in physical ability, cognitive performance, and personality have little effect on worker’s output except in the most physicallydemanding tasks. Similarly , creative and intellectual achievements do not decline with age and absenteeism drops as age increases. Older workers also usually display more company loyalty than youthful workers, tend to be more satisfied with their jobs and supervision, and can be trained or retrained as effectively as anyone.Recruiting and attracting older workers generally requires a comprehensive HR retiree effort before the recruiting begins. The aim is to make the company an attractive place in which the older worker can work. Specifically:Examine your personnel policies. Check to make sure policies and procedures do not discourage recruitment of seniors or encourage valuable older people to leave.Develop flexible work options. These include part-time, shorter-than-30-hour workweeks, consulting or seasonal work, reduced hours with reduced pay, and flextime.Create or redesign suitable jobs. At Xerox, unionized hourly workers over 55 with 15 years of service and those over 50 with 20 years of service can bid on jobs at lower stress and lower pay levels if they so desire.Offer or redesign suitable jobs. Allowing employees to pick and choose among benefit options can be attractive to older as well as younger employees.As one expert puts it, to recruit older workers, the message must be tailored to their way of thinking. Appealing to job qualities they value will attract attention. These include flexible hours, flexible benefits, autonomy, opportunity to meet new friends, and working with people their own age. You might also stress that you value their maturity and experience.1. Which of the age-related changes will affect worker’s output except in the most physically demanding tasks .A. physical abilityB. cognitive performanceC. personalityD. company loyalty2. “H arnessing America’s gray power,” means that .A. keeping older workers onB. recruiting 18- to 25-year-oldsC. attracting minoritiesD. encouraging women to enter the work force3. In order to make the company an attractive place in which the older worker can work, HR staff should do the following except .A.examine the personnel policiesB.develop flexible work optionsC. reward at lower pay levelsD.offer or redesign suitable jobs4. According to the passage, which of the following isn’t a flexible work option .A. shorter-than-30-hour workweeksB. full-timeC. seasonal workD. reduced hours with reduced pay5. From this passage, we can infer that .A. In America, there is no deficit of work force.B. Absenteeism is positively related to ages.C. Flexible work options can be attractive to older workers.D. To recruit older workers, the message needn’t be in accordance with their way of thinking.Answer:阅读理解(每题3分,共30分)--第二套(一)Japanese management gives a great deal of attention to orientation and training, which is particularly true in the case of regular employees. Pre-employment education generally starts immediately after the person is chosen. The purpose of the program is to (a) familiarize the student with the company; (b) monitor the person’s activities; (c) make the student comfortable with the company; (d) answer questions the person might have; and (e) provide the new hirers with any basic skills training the company feels they require.The appraisal and compensation system is long-term in orientation and is based on rewarding people for doing a good job over an extended period of time. In the United States employees commonly receive an annual appraisal that indicates whether or not they are doing a good job and, if not, provides feedback related to improving performance or seeking employment elsewhere. In Japan the initial appraisal is typically given at the end of a 7-10 year period. At this point the person learns whether or not he or she is going to be promoted up the ranks of management or not. Those who fail this first major evaluation know that their chances of making the top management ranks are virtually nil.Compensation in Japan used to be based heavily on seniority, but today merit is becoming more important. In many industries the annual raise is in the 2-4 percent range and often is based heavily on merit factors such as attitude, ability, and cooperativeness. Another feature that distinguishes the Japanese system form many others is the semiannual bonus or wage allowance. This bonus is separate from the annual wage increase and, usually without exception, is paid every year regardless of the state of the economy. The bonus is typically equivalent to 5-6 months’ salary and is paid in midsummer and at the end of the year. Other forms of compensation include housing allowances, daily living support for transportation, meals, uniforms, health care, and cultural and recreational benefits.1. The purposes of pre-employment education in Japan don’t include .A. familiarizing the student with the companyB. monitor the person’s activitiesC. make the student comfortable with the companyD. provide the new hirers with any knowledge and skills2. The appraisal and compensation system in Japan is based on .A. rewarding people for doing a good job over an extended period of timeB. rewarding people for doing a good job over a yearC. rewarding people for doing any job over a long timeD. rewarding people for doing any job over a year3. In Japan the initial appraisal is typically given at the end of ayear period.A. 5-10B. 7-104. About compensation in Japan, the author would disagree that .A. Compensation in Japan are based heavily on merit today.B. Merit factors include attitude, ability, and cooperativeness.C. The main feature that distinguishes the Japanese system form many others is the semiannual bonus or wage allowance.D. The semiannual bonus equals to 5-6 months’ salary.5. From this passage, we can’t conclude that .A. In Japan, working for a long time in a company is beneficial to employees.B. The orientation of appraisal and compensation system in Japan is different from the one in the United States.C. In the United States, employees who commonly receive an annual appraisal can’t know whether or not they are doing a good job.D. Employees in Japan may get housing allowances, daily living support for transportation, meals, uniforms, health care, and cultural and recreational benefits.Answer:(二)Recruiting is important, because the more applicants you have the more selective you can be in your hiring. If only two candidates apply for two openings, you may have little choice but to hire them. But if 10 or 20 applicants appear, then you can employ techniques like interviews and tests to screen out all but the best.Some employers use a recruiting yield pyramid to calculate the number of applicants they must generate to hire the required number of new employees. In figure 1, the company knows 50 new entry-level accountants must be hired next year. From experience, the firm also knows that the ratio of offers made to actual new hires is 2 to 1; about half the people to whom offers are made accept. Similarly, the firm knows that the ratio of candidates interviewed to offers made is 3 to 2, while the ratio of candidates invited for interviews to candidates actually interviewed has been 4 to 3. Finally, the firm knows that the ratio of new leads generated to candidates actually invited has been 6 to 1; in other words, of six leads thatcome i n from the firm’s advertising college recruiting, and other recruiting efforts, one applicant in six typically is invited to come for an interview. Given these ratios, the firm knows it must generate 1200 leads to be able to invite 200 viable candidates to its offices for interviews. The firm will then get to interview about 150 of those invited, and from these it will make 100 offers. Of those 100 offers, half (or 50 new CPAs) will be hired.T he quality of a firm’s recruiting process had a big impact on what candidates thought of the firm. For example, when asked after the initial job interview why they thought a particular company might be a good fit, all 41 mentioned the nature of the job; however, 12 also mentioned the impression made by the recruiters themselves and 9 said the comments of friends and acquaintances affected theirimpressions. Unfortunately, the reverse was also true. When asked why they judged some firms as bad fits, 39 mentioned the nature of the job, but 23 said they’d been turned off by recruiters. For example, some were dressed sloppily; others were “barely literate”; some were rude; and some made offensively sexist comments.1. A recruiting yield pyramid might include the following except .A. Offers madeB. Candidates rewardedC. Candidates interviewedD. Leads generated2. According to the recruiting yield pyramid, if the ratio of new leads generated to candidates actually invited is 5 to 1, the ratio of candidates invited for interviews to candidates actually interviewed is 2 to 1, and the firm want to interview about 100 of those invited, then the firm must generate leads.A. 200B. 500C. 1000D. 12003. According to the recruiting yield pyramid, if the ratio of offers made to actual new hires is 3 to 2, the ratio of candidatesinterviewed to offers made is 5 to 3, and the firm had interviewed 500, then it can hire .A. 50B. 100C. 150D. 2004. From the passage, we can infer that .A. If only two candidates apply for two openings, you can employ techniques like interviews and tests.B. The quality of a firm’s recruiting process can influence what candidates thought of the firm.C. The more applicants you have, the worse your recruitment might become.D. A recruiting yield pyramid can’t be used to calculate the number of applicants they must generate to hire the required number of new employees.5. The best title for this passage might be .A. introduction of recruitingB. recruiting yield pyramidC. the quality of recruiting processD. significance of recruitingAnswer:。

卓顶精文-最新人力资源10套英语题.doc

卓顶精文-最新人力资源10套英语题.doc

上海市职业资格鉴定《企业人力资源管理人员》2级专业英语复习试卷1一、英汉互译(每题2分,共30分)见单词表二、单项选择(每题2分,共20分)1.EPecutivesoYmanageYswhocoach,advise,andencouYageemploPeesoflesseYYankaYecalled .A.pYotégésB.teacheYsC.mentoYsD.YolemodelsD.theHYmanageY’spYefeYences2.AsanappYaiseY,PoushouldtYPtodoallofthefollowingePcept .A.minimizecYiticismB.changethepeYson,notthebehavioYC.focusonsolvingpYoblemsD.besuppoYtive3.IndividualswoYkinginteYnationallPneedtoknowasmuchaspossibleaboutallofthefollo winghost-countYPchaYacteYisticsePcept .A.socialandbusinessetiquetteB.cultuYalvaluesandpYioYitiesC.politicalstYuctuYeandcuYYentplaPeYsD.cultuYaltYends4.QuestionscontainedinstYuctuYedjobinteYviewsshouldbebasedon .A.jobanalPsisB.jobdesignC.jobspecializationD.jobutilization5.OutplacementseYvicesaYe .efulmethodsofattYactingindividualsintoacaYeeYB.designedtohelpteYminatedemploPeesfindajobelsewheYeC.YaYelPgiventoePecutiveemploPeesD.vitalpaYtsofanPcaYeeYmanagementsPstem6.WhichofthefollowingisnotacoYeskillthatiscYiticalfoYsuccessabYoad? .A.phPsicalfitnessandmentalmatuYitPB.effectivedelegatoYPskillsC.pYudentdecision-makingskillsD.cultuYaladaptabilitP7.IfPouYpYimaYPobjectivefoYapeYfoYmanceappYaisalistogiveemploPeesdevelopmentalf eedback,whichofthefollowingappYaisalmethodsshouldPouuse? .A.tYaitmethodB.YesultsmethodC.behavioYmethodD.attitudinalmethodpensationpYogYamsthatcompensateemploPeesfoYtheknowledgethePpossessaYeknown as .A.skill-basedpaPplansB.peYfoYmance-basedpaPplansC.meYit-basedpaPplansD.senioYitP-basedpaPplans9.ToimplementasuccessfulpYogYaminbasicandYemedialtYaining,manageYsshoulddoallof thefollowingePcept .A.ePplaintoemploPeeswhPtYainingwillhelpthemintheiYjobseaclassYoom-oYientedappYoachsoemploPeesleaYnbPlectuYesC.pYovidefeedbackonemploPees’pYogYessD.YelatethetYainingtotheemploPees’goals10.WhichofthefollowingisnottYueofself-YatingsofpeYfoYmance? .A.ThePaYebeneficialwhenmanageYsseektoincYeasetheemploPee’sinvolvementintheYevie wpYocessB.CYiticsaYguethatself-YatingsaYemoYelenientC.YeseaYchhasshownthatself-YatingsaYeasvalidas,ifnotmoYevalidthan,testscoYesD.ThePaYefYeeofmostbiasesthatotheYYatingsouYcesmaPhave三、阅读理解(每题3分,共30分)(一)ThepYomotionanddevelopmentofpeYfoYmancemanagementpYocessesbPHYcanmakeanimpoY tantcontYibutiontoknowledgemanagement,bPpYovidingfoYbehavioYalePpectationswhich aYeYelatedtoknowledge-shaYingtobedefined,andensuYingthatactualbehavioYsaYeYevie wedand,wheYeappYopYiate,YewaYdedbPfinancialoYnon-financialmeans.PeYfoYmancemana gementYeviewscanidentifPweaknessesanddevelopmentneedsinthisaspect,andinitiatepe YsonaldevelopmentplanswhichaYedesignedtomeettheseneeds.……1.ThebesttitlefoYthisaYticleis .A.Knowledge-shaYingB.PeYfoYmancemanagementYeviewsC.PeYfoYmancemanagementpYocessesD.PeYfoYmancemanagementfoYknowledgewoYkeYs2.ThefollowingaYeePamplesofpositivebehavioYinmeetingcompetencPePpectationsfoYkn owledge-shaYingePcept .A.IsYeluctanttoshaYeknowledgewithcolleaguesB.TakespositivestepstoePchangeYelevantinfoYmationandknowledgeC.BuildsnetwoYkswhichpYovidefoYknowledgeshaYingD.EnsuYesasappYopYiatethatknowledgeiscaptuYed,codified,YecoYdedanddisseminatedt hYoughsomemeansofcommunication3.WhichofthefollowingisnotmentionedbPHansenetal? .A.AtBain,diYecthelpthatpaYtneYshavegivencolleagueswillbeevaluated.B.AtEYnst&Poung,consultants’contYibutiontotheknowledgeassetofthefiYmwillbeevalu ated.C.AtBain,paYtneYsaYeeageYtoshaYeknowledgewithcolleagues.D.AtEYnst&Poung,consultantsaYeevaluatedatpeYfoYmanceYeviewsalongfivedimensions.4.TheauthoYofthispassagewouldmostlikelPagYeethat .A.PeYfoYmancemanagementpYocessesbPHYcanmakelittlecontYibutiontoknowledgemanagem ent.B.ThecascadingofcoYpoYatecoYevaluesfoYknowledge-shaYingtoindividualscouldbeones taYtingpointfoYthepeYfoYmancemanagementpYocess.C.Knowledge-shaYingcan’tbeincludedasanelementofacompetencPfYamewoYk.D.TakingpositivestepstoePchangeYelevantinfoYmationandknowledgeisn’tanePampleofp ositivebehavioYinmeetingcompetencPePpectationsfoYknowledge-shaYing.5.AccoYdingtothepassage,peYfoYmancemanagementpYocessesbPHYcanmakeanimpoYtantcon tYibutiontoknowledgemanagementthYoughthefollowingmeasuYesePcept .A.bPpYovidingfoYbehavioYalePpectationswhichaYeYelatedtoknowledge-shaYingtobedefinedB.bPensuYingthatactualbehavioYsaYeYeviewedC.bPensuYingthatactualbehavioYsaYeYewaYdedbPfinancialoYnon-financialmeansD.bPbuildingnetwoYkswhichpYovidefoYknowledgeshaYing(二)"T-gYoup"standsfoY"tYaininggYoup,"whichisnotaveYPhelpfuldescYiption.Iti salsoYefeYYedtoassensitivitPtYaining,gYoupdPnamics,andgYoupYelationstYaini ng.T-gYouphasthYeeaims:……1.ThisaYticlemightmostlikelPbeePtYactedfYomthepapeYabout .A.humanYesouYceplanningB.peYfoYmanceevaluationC.inteYnationalhumanYesouYcemanagementD.tYaininganddevelopment2."T-gYoup"isYefeYYedtoasthefollowingePcept .A.sensitivitPtYaining,B.on-the-jobtYainingC.gYoupdPnamicsD.gYoupYelationstYaining3.TheauthoYofthispassagewouldmostlikelPagYeethat .A.InaT-gYoup,thetYaineYwilltakeastYonglead.B.InaT-gYoup,membeYsmaPalwaPsacceptcommentsaboutthemselves.C.InaT-gYoup,thetYaineYshouldpYovideaclimatewheYethegYoupmembeYsaYesuffici entlPtYustingofoneanotheYtodiscusstheiYownbehavioYs.D.InaT-gYoup,membeYsdon’tePpYesstheiYYeactiontooneanotheY.4.AccoYdingtothepassage,whichofthefollowingcan’tchangetheattendanceoftYain eesatanePteYnalT-gYouplaboYatoYP? .A.pooYeffectivenessofthetYainingdesignB.impYovedundeYstandinganddiagnosticawaYenessofselfandotheYsC.incYeasedopenness,YeceptivitP,andtoleYanceofdiffeYencesD.incYeasedopeYationalskillininteYpeYsonalYelations5.FYomthispassage,wecaninfeYthat .A.T-gYouplaboYatoYiesaYelikelPbeusedasamajoYpaYtoftYainingpYogYamsbPcompan P.B.TheYeisnocYiticismonT-gYouplaboYatoYies.C.IfT-gYouplaboYatoYiesaYemodifiedwell,ithasalsovaliduses.D.T-gYouplaboYatoYieshavenousefoYcompanP.四、写作(共20分)某公司欲招聘一位会计主管(chiefaccountant),需要人力资源管理部门为其编制一份职位说明书(JobDescYiption),假如公司总经理要求你来完成这项工作,请你用英文完成以下职位说明书。

《人力资源管理专业英语》试卷附答案-1

《人力资源管理专业英语》试卷附答案-1

《人力资源管理专业英语》试卷一、Translate the following terms from Chinese into English. (1'×10=10')1.绩效管理2.职位分析3.劳动力短缺4.内部招聘5.认知能力测试6.交叉培训7.薪资水平8.人力资源规划9.外包10.公平理论二、Translate the following terms from English into Chinese.(1'×10=10')1.Career planning2.employment relations3.training and development4.Employing temporary workers5.Personnel policies6.Personality inventories7.Employee readiness characteristics8.The comparative approachpensation and benefits10.Human resource management三、Fill in the following blanks with the words or phrases listed below.Change the form where necessary.(2'×15=30')1.Any declines in the national economy will generate a labor temporarily, especiallyin the heavy industries.2.In human resource recruitment, it is hard for employers to the gender discrimination.3.Some recruiters tend to the negative aspects of the open positions in the company.4.To convince applicants doubtful of the firm’s strength, human resource recruiting team needs toprovide information.5.For an organization that aims at improving its competitiveness, it often some employeesand hires new ones.6.Human resource recruitment does not mean carefully among qualified applicants.7.Warning people about potential risks will hopefully them to likely failures inthe new project.8.Many firms have been using attractive salary packages or stock options toapplicants to enter their companies.9.funds are needed to support the company’s recruitment, particularly the interviewsconducted at several major cities.10.We have to work out a detailed recruitment plan that can all possible problemsarising in the execution process.11.The newly started investment company substantial losses during the stock market crash.12.All staff members are for the employers to renew their contracts with acceptable terms.13.It should be the basic right for employees to their employment relationship withtheir company according to the contracts.14.Recruiters can help from universities or colleges that have free message boards topost their recruiting ads.15.The financial crisis has brought about a world wide in the demand for investment bankers.四、Choose the best answer from the four choices marked A,B,C,D.(2'×10=20')1. The process of helping redundant employees to find other work or start new careers is .A.replacementB.outplacementC.releaseD.downsizing2. focus the ev aluator’s attention on those behaviors that are key in making the difference between executing a job effectively or ineffectively.A. The group order rankingB. Written essayC.The individual rankingD. Critical incidents3. The plan should include plans for attracting good candidates by ensuring that the organization will become an ‘employer of choice’.A. outplacementB. evaluationC. recruitmentD.training4. Organizational and corporate plans indicate the direction in which the organization is going.A. goalsB.resourceC.resultD.process5. aims to broaden experience by moving people from job to job or department to department.A.Job analysisB. Job rotationC.Job satisfactionD.Job involvement6. HR planning is .A. a technique that identifies the critical aspects of a jobB. the process of determining the human resources required by the organization to achieve its strategic goalsC. the process of setting major organizational objectives and developing comprehensive plans to achieve theseobjectivesD. the process of determining the primary direction of the firm7. Career development programs benefit organizations in all of the following ways except .A.Giving managers more control over their subordinatesB.Giving managers increased skill in managing their own careersC.Providing greater retention of valued employeesD.Giving an increased understanding of the organization8. The area from which employers obtain certain types of workers is known as the .A. labor marketB. regionC. recruiting areaD. supply region9. A set of standards of acceptable conduct and moral judgment is known as .A. moralesB. ethicsC. rulesD. legislation10. Hiring someone outside the company to perform tasks that could be done internally is known as .A. outplacementB. contractingC. outsourcingD. employee leasing五、 Reading comprehension.(3'×10=30')(一)The context for obtaining the people required will be the labor markets in which the organization is operating which are:1.The internal labor market- the stocks and flows of people within the organization who can bepromoted, trained, or re-deployed to meet future needs.2.The external labor marker- the external local, regional, national and international markets from whichdifferent sorts of people can be recruited. There are usually a number of markets, and the labor supplyin these markets may vary considerably. Likely shortages will need to be identified so that steps canbe taken to deal with them, for example by developing a more attractive ‘employment proposition’.As part of the human resource planning process, an organization may have to formulate ‘make or buy’ policy decisions. A ‘make’ policy means that organization prefers to recruit people at a junior level or as trainee, and rely mainly on promotion from within and training programs to meet future needs. A ‘buy’ policy means that more reliance will be placed on recruiting from outside- ‘bringing fresh blood into the organization’. In practice, organizations tend to mix the two choices together to varying degrees, depending on the situation of the firm and the type of people involves. A highly entrepreneurial company operating in the turbulent conditions, or one which has just started up, will probably rely almost entirely on external recruitment. When dealing with knowledge workers, there may be little choice—they tend to be much more mobile, and resourcing strategy may have to recognize that external recruitment will be the main source of supply. Management consultancies typically fall into this category. Firms which can predict people requirements fairly and accurately may rely more on developing their own staff once they have been recruited.1. A ‘make’ policy means that organization prefers to promote people from.A. regional labor marketB. national labor marketC. internal labor marketD. international labor market2.According to the passge, management consultancies .A.are less mobile than people at a junior levelB.should be recruited from external labor marketC.should be promoted from within the organizationD.are not knowledge workers3. If a firm can predict people requirements fairly accurately, it may not .A.develop their own staffB.formulate training programsC.promote people from within the organizationD.rely more on recruiting from outside4. ‘Make or buy’ policy decision is a part of .A.human resource planningB.training and developmentC.performance appraisalD.job analysis5.The best title of this passage is .A.The organizational context of human resource planningB.Aims of human resource planningC.The labor market context for human resource planningD.Limitations of human resource planning(二)Wlaters (1983) identifies nine sources of information which help to identify training priorities. These are:anizational goals and corporate plans which indicate the direction in which the organization is going and, therefore, major training priorities.2.Human resource and succession planning which provides information on future skill requirements and management training needs.3.Personnel statistics on, for example, labor turnover, which highlight HR issues which might be addressed by training.4.Exit interviews which might suggest deficiencies in training arrangements.5.Consultation with senior managers which obtains opinions on training needs from key decision makers.6.Data on productivity, quality and performance which show where there are any gaps between expectations and results or negative trends, and therefore suggest training needs.7.Departmental layout changes which provide information about future developments and related training needs.8.Management requests for training which set out perceived needs.9.Knowledge of financial plans which determine whether the funds will be available for training, and may encourage fresh approaches if resources are limited.Two other sources not directly mentioned by Walters are plans for introducing new technology or developing IT systems, and marketing plans which indicate where new skills are required to market new products or services, use different selling techniques or operate in new territories.1.According to Wlaters, is (are) major training priorities.A.human resource and succession planningB. personnel statisticsC. exit interviewsD. organizational goals and corporate plans2. Human resource and succession planning provides information on .A. the direction in which the organization is goingB. future skill requirements and management training needsC. deficiencies in training arrangementsD. any gaps between expectations and results or negative trends3. The following sources of information which help to identify training priorities are mentioned by Wlaters except .A. marketing plansB. departmental layout changesC. data on productivity, quality and performanceD. consultation with senior managers4.According to the passage, the following statements are true except .A. Departmental layout changes provide information about future developments and related training needs.B. Exit interviews highlight HR issues which might be addressed by training.C. Data on productivity, quality and performance show where there are any gaps between expectations andresults or negative trends.D. Marketing plans indicate where new skills are required to market new products or services.5.The main topic about this passage is illustrating .A. sources of information which provide information on management training needsB. sources of information of major training prioritiesC. sources of information which help to identify training prioritiesD. sources of information which provide information about future developments and related training needs.人力资源管理专业英语试卷答案及评分参考一、Translate the following terms from Chinese into English. (1'×10=10')1.performance management2.job analysisbor shortage4.internal recruiting5.cognitive ability test6.cross-training7.pay level 8.human resource planning9.outsourcing 10.equity theory二、Translate the following terms from English into Chinese.(1'×10=10')1.职业生涯规划2.员工关系3.培训与开发4.雇佣临时性员工5.人事政策6.个性清单7.员工准备就绪的特点8.比较法9.薪酬与福利 10.人力资源管理三、Fill in the following blanks with the words or phrases listed below. Change the form where necessary.(2'×15=30')1.surplus2.redress3.downplay4.credible5.dislocates6.discriminating7.inoculate8.lure9.ample10.circumvent11.incurred 12.appealing 13.terminate 14.solicit15.slump四、Choose the best answer from the four choices marked A,B,C,D.(2'×10=20')1.B2.D3.C4.A5.B6.B7.A8.A9.B10.C五、Reading comprehension.(3'×10=30')1.C2.B3.D4.A5.C6.D7.B8.A9.B10.C。

助理人力资源管理师 英语阅读理解

助理人力资源管理师 英语阅读理解

阅读理解(每题3分,共30分)-—第一套(一)Bargaining in good faith is the cornerstone of effective labor management relations。

It means that both parties communicate and negotiate. It means that proposals are matched with counterproposals and that both parties make every reasonable effort to arrive at an agreement. It does not mean that either party is compelled to agree to a proposal。

Nor does it require that either party make any specific concessions。

When is bargaining not in good faith?As interpreted by the NLRB and the courts, a violation of the requirement for good faith bargaining may include the following:1.Surface bargaining.This involves merely going through themotions of bargaining without any real intention of completing a formal agreement.2.Concession. Although no one is required to make a concession,the court’s and NLRB’s definitions of good faith suggest that a willingness to compromise is an essential ingredient in good faith bargaining。

人力资源管理师考试专业英语试题样题

人力资源管理师考试专业英语试题样题

上海人力资源管理师考试专业英语试卷样题专业英语试卷样题一、英汉互译(每题2分,共30分)1.Behavior modeling2.Employee leasing3.Factor comparison system4.Graphic rating-scale method5.Panel interview6.Replacement charts7.Selection8.Vesting9.Team leader training10. Profit sharing11. 心理支持12. 技能工资13. 网上培训14. 关键工作15. 工作扩大化二、单项选择(每题2分,共20分)1.Executives or memagers who coach, advise, and encourage employees of lesser rank are called _________________________ .A.Prot e g e sB・ teachersC・ mentorsD・ role models2・ As an appraiser, you should try to do all of the following except .A・ minimize criticismB・ change the person, not the behaviorC・ focus on solving problemsD・ be supportive3・ Individuals working internationally need to know as much as possible about all of the following host-country characteristics except ____________________________ .A・ social and business etiquettecultural values and prioritiesC・ political strueture and current playersD. cultural trends4. Questions contained in structured job interviews should be based onA. job analysisB・ job designC・ job specializationD・ job utilization5・ Outplacement services are ____________________ .A・useful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC・rarely given to executive employeesD.vital parts of any career management system6.Which of the following is not a core skill that is critical for success abroad? ___________________ .A・ Physical fitness and mental maturityEffective delegate skillsC・ Prudent decision-making skillsD. Cuitural adaptability7.If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .A・ Trait methodResults methodC・ Behavior methodD・ Attitudinal method8・ Compensation programs that compensate employees for the knowledge they possess are known as _____________________ .A・ skill-based pay plansperformance-based pay plansC・ merit-based pay plansD. seniority-based pay plans9・ To implement a successful program in basic and remedial training, managers should do all of the following except _______________________ .A・ explain to employees why training will help them in their jobsB・ use a c1assroom-oriented approach so employees learn by lecturesC・provide feedback on employees* progressD.relate the training to the employees* goals10.Which of the following is not true of self-ratings of performance? .A・ They are beneficial when managers seek to increase the employee1s involvement in the review processCritics argue that self-ratings are more lenientC・ Research has shown that self-ratings are as valid as, if not more valid than, test scoresD・ They are free of most biases that other rating sources may have三、阅读理解(每题3分,共30分)(一)The promotion and development of performance management processes by HR can makeem important contribution to knowledge management, by providing for behavioral expectations which are related to knowledge-shating to be defined, and ensuring that actual behaviors are reviewed and, where appropriate, rewarded by financial or non-f ina ncial means. Per forma nee man agement reviews can ide ntify weaknesses and development needs in this aspect, and initiate personal development plans, which are designed to meet these needs・One starting point for the process could be the cascading of corporate core values for knowledge-sharing to individuals, so that they understand what they are expected to do to support those core values・ Knowledge sharing can be included as an element of a competency framework, and the desired behavior would be speIt out and reviewed・For example, positive indicators such as those listed below could be used as a basis for agreeing competency requirements and assessing the extent to which they are met. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing:•Is eager to share knowledge with colleagues;・Takes positive steps to set up group meetings to exchange relevant information and knowledge;・Builds networks which provide for knowledge sharing;•Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through the intranet and/or other means of communication・Ikmsen et al (1999) mention that at Ernst & Young, consultants are evaluated at performance reviews along five dime nsions, one of which is their ' cont rib ution to and utilization of the kno wledge asset of the firm'. At Bain, par tn ers are evaluated each year on a variety of dimensions, ineluding how much direct help they have given colleagues.1.The best titie for thisarticle isA. Knowledge-sharingPerformance management reviewsC.Performance management processesD.Performance management for knowledge workers2.The following are examples of positive behavior in meeting competency expectat ions for knowledge-sharing except ______________________A・ Is reluctant to share knowledge with colleaguesTakes positive steps to exchange relevant information and knowledge C・ Builds networks which provide for knowledge sharingD・ Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through some means of communication3・Which of the following is not mentioned by Hansen etal? ___________________ .A・ At Bain, direct help that partners have given colleagues will be evaluated.B. At Ernst & Young, consultants' contribution to the knowledge asset of thefirm will be evaluated.C・ At Bain, partners are eager to share knowledge with colleagues.D. At Ernst & Young, consultants are evaluated at performance reviews along five dimensions・4・ The author of this passage would most likely agreethat ___________________ .A・ Performance management processes by HR can make littie contribution to knowledge management・The cascading of corporate core values for knowledge-sharing to individuals could be one star ting point for the performance man ageme nt process.C・ Knowledge-sharing can't be included as an element of a competency framework.D ・ Taking positive steps to exchange relevant information and knowledge isn't an example of positive behavior in meeting competency expectations for knowledge-sharing.5・ According to the passage, performance management processes by HR can make an impor tant con trib ution to knowledge manageme nt through the following measures exceptbehavioral expectations which are related toactual behaviors are reviewed actual behaviors are rewardedby financial or non-financial meansD ・ by bu 订ding networks which provide for knowledge sharing(二)n T-group n stands for "training group,Hwhich is not a very helpful description. It is also referred to as sensitivity training, group dynamics, and group relations training ・ T-group has three aims :1. To increase sensitivity-the ability to perceive accurately how others are reacting to one 1s behavior.2・ To increase diagnostic ability-the ability to perceive accurately the state of relationships between others. A. by providing forknowledge-sharing to be definedby ensuring that C. by ensuring that。

二级人力资源管理师英语十套卷子单选题附答案

二级人力资源管理师英语十套卷子单选题附答案

二、单项选择(每题2分,共20分)1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .A. protégésB. teachersC. mentorsD. role models2. As an appraiser, you should try to do all of the following except .A. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in structured job interviews should be based on .A. job analysisB. job designC. job specializationD. job utilization5. Outplacement services are .eful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vital parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? .A. physical fitness and mental maturityB. effective delegatory skillsC. prudent decision-making skillsD. cultural adaptability7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .A. trait methodB. results methodC. behavior methodD. attitudinal method8. Compensation programs that compensate employees for the knowledge they possess are known as .A. skill-based pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except .A.explain to employees why training will help them in their jobse a classroom-oriented approach so employees learn by lecturesC.provide feedback on employees’ progressD.relate the training to the employees’ goals10. Which of the following is not true of self-ratings of performance? .A. They are beneficial when managers seek to increase the employee’s involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may haveAnswer:1.C2.B3.D4.A5.B6.B7.C8.A9.B 10.D英汉互译(每题2分,共30分)Answer:1. 行为模拟2. 员工租借3. 因素比较法4. 图式评估法5. 小组面试6. 替换表7. 甄选8. 既得利益9. 团队领导培训10. 利润分享11. Psychological support 12. Skill-based pay 13. Web-based training 14. Key jobs 15. Job enlargement1.Performance appraisal methods can be broadly classified as either , , or approaches.A. trait, behavioral, judgmentalB. trait, behavioral, resultsC. behavioral, judgmental, resultsD. behavioral, judgmental, attitudinal2.The area from which employers obtain certain types of workers from within the organization is known as the .A. internal labor marketB. regional labor marketC. recruiting areaD. external labor market3. Coaching is a technique that can be used to develop individual skills, knowledge, and attitudes.A. on-the-jobB. off-the-jobC. web-based trainingD.classroom training4. The primary reason why organizations train new employees is to .A.increase their knowledge, skill, and ability levelB.help trainees achieve personal career goalsply with government regulationsD.improve the work environment5. The HR department in an overseas unit must be particularly responsive to all of the following environments except .A. politicalB. culturalC. technologicalD. legal6. Which of the following is not a primary impact that technology has had on HRM? .A. It has altered the methods of collecting employment information.B. It has speed up the processing of employment data.C. It has diminished the role of supervisors in managing employees.D. It has improved the processes of internal and external communications.7. Which management group has primary responsibility for the development of disciplinary policies and procedures? .A. the legal departmentB. top-level managementC. the HR departmentD. middle management8. To create a more flexible pool of employees, managers might most likely .A. rely on job-based pay structuresB. rely on skill-based pay structuresC. implement a gainsharing incentive systemD. implement an employee stock ownership plan9. Which of the following does not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs? .A. downsizingB. adoption of teamsC. stable growth in product demandD. global change10. Wage survey data will normally be collected with the use of .A. low-rated jobsB. key jobsC. high-rated jobsD. strategic jobsAnswer:1.B2.A3.A4.A5.C6.C7.C8.B9.C 10.B英汉互译(每题2分,共30分)Answer:1. 职业咨询2. 交叉培训3. 员工租借4. 外派雇员5. 在职培训6. 工资等级7. 津贴8. 流程再造9. 即时奖金10. 全面质量管理11. Peer appraisal 12. Situational interview 13. Task analysis 14. Job design 15. Promotion试卷三二、单项选择(每题2分,共20分)1. When setting performance measures for incentive systems, we can say that the best measures are .A. quantitative, simple to understand, and show a clear relationship between output and rewardB. qualitative, flexible, and create competition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees2. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .A. team-based trainingB. HRIS technologiesC. profit sharingD. team-based selection3. If a job analyst doubt the accuracy of information provided by employees, he or she should .A. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors4. Reasons for not hiring from within include all of the following except .A. motivational concernsB. lack of qualified internal candidatesC. a need for new ideasD. the risk of “employee cloning ”5. Executives or managers who coach, advise, and encourage employees of lesser rank are called .A. protégésB. teachersC. mentorsD. role models6. Which of the following is an example of a well-written performance standard? .A. Desk clerks are expected to check out approximately fifteen customers every half-hourB. Customer service representatives should be energetic and pleasant to customersC. Resident dorm advisers should be easily accessible to studentsD. Police should respond to a call within a short period of time7. In the development of a factor comparison scale, key jobs are normally ranked against all of the following factors except .A. skillB. performanceC. mental effortD. responsibility8. An incentive plan is more likely to succeed in an organization when all of the following are true except .A. employees’ morale is highB. employees believe they are being treated fairlyC. there is harmony between employees and managementD. employees believe that incentive payment are deferred9. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individual’s appraisals on information from .A. host-country evaluationsB. home-country evaluationsC. both home- and host-country evaluationsD. peer evaluations10. Human capital of a firm include the following except .A. the knowle dge of a firm’s workersB. skill s of a firm’s workersC. the expertise of a firm’s workersD. the behavior of a firm’s workersAnswer:1.A2.C3.D4.A5.C6.A7.B8.D9.C 10.D英汉互译(每题2分,共30分)Answer:analysis 15. Learning organization试卷四二、单项选择(每题2分,共20分)1. In general, in recent years the role of people in a determining a firm’s competitive advantage has .A. decreased in importance in manufacturing firms but increased in service firmsB. increased in importance in service firms but decreased in manufacturing firmsC. increased in importance in both service and manufacturing firmsD. decreased in importance in both service and manufacturing firms2. Objectives accomplished through job analysis include all of the following except .A. establishing the job-relatedness of selection requirementsB. determining the relative worth of a jobC. eliminating discrepancies between internal wage rates and market ratesD. proving criteria for evaluating the performance of an employee3. 360-degree feedback might be used for the following except .A. personal developmentB. appraisalC. payD. recruitment4. Employees who are coached, advised, and encouraged by employers of greater rank are known as .A. fast-trackersB. organizational studentsC. mentorsD. proteges5. Which of the following isn’t a form of performance-based compensation? .A. piece-rateB. profit-sharingC. minimum wageD. lump-sum bonuses6. Advantage of employee stock ownership plans (ESOPs)include all of the following except .A. employers are able to provide retirement benefits to employees at a relatively low costB. the employees’ pensions are less vulnerable due to diversificationC. ESOPs can increase employees’ pride of ownershipD. ESOPs can provide an incentive for employees’ to increase productivity7. Lee, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would he not have to do? .A. perform a current performance appraisal of the employeeB. note the date, time, and location of the misconductC. record the consequences of the employee’s action on the work unitD. list the negative behavior exhibited by the employee8. All of the following benefits are realized by aligning employee rewards with performance except .A. employees will share the gains that result from any performance improvementB. employees will pursue outcomes that beneficial to themselvesC. employees will perceive a greater degree of fairnessD. employees may go out of their way to help the organization9. Staffing the organization, designing jobs and teams, developing skillful employees, identifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved for .A. HR managersB. line managersC. HR and line managersD. top executives10. Job analysis is called the cornerstone of HRM because .A. the information obtained is proactiveB. it is the first job given to new HRM employeesC. the information it collects serve so many HRM functionsD. it is required by lawAnswer:1.C2.C3.D4.D5.C6.B7.A8.B9.C 10.C英汉互译(每题2分,共30分)Answer:1. 学徒制2. 基准3. 能力评估4. 差额计件工资5. 灵活的时间6. 海氏剖析法7. 工作轮换8. 导师9. 绩效1. During the selection procedure, an applicant may be rejected .A. after the preliminary interviewB. after completing the application blankC. after selection test results are receivedD. at any step in the procedure2. Which type of training allows students to get real-world experience in organizations while still receiving college credit? .A. vestibule trainingB. apprenticeship trainingC. internshipsD. college training3. Self- appraisals are best for .A. administrative purposesB. developmental purposesC. promotional purposesD. regulatory purposes4. An employer wishing to set up the job classification system of job evaluation would have to .A. establish a point plan to evaluate all jobsB. rank jobs according to the beliefs of committee membersC. describe job grades with increasing amount of responsibility, skill, knowledge, or abilityD. evaluate jobs with the use of a job evaluation scale5. When a combination salary and commission plan is used to compensate sales employees, the percentage of cash compensation paid in commission is called .A. a bonusB. a lump-sum bonusC. an incentiveD. leverage6. To enhance the degree of rareness in employee skill and abilities, organizations should develop competencies in their employees that .A. can be transferred to other organizationsB. can be duplicatedC. provide generic skills that are widely valuedD. are not equally available in the labor market7. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .A. downsizing programsB. “headhunting” assistance programsC. outplacement assistanceD. employee assistance programs(EAPs)8. Organizations like to hire older workers because .A. they have proven employment experienceB. they learn fasterC. they have better safety recordsD. they do not require medical benefits9. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A. task analysisB. organization analysisC. resource analysisD. skills analysis10. While a career development program requires special processes and techniques, a basic requirement is .A. task analysisB. role modelingC. management supportD. a promotion policyAnswer:1.D2.C3.B4.C5.C6.D7.C8.A9.B 10.C英汉互译(每题2分,共30分)Answer:1. 行动步骤2. 职业曲线3. 多元化培训4. 群体指导计划5. 高层次培训6. 工作规范7. 马克夫分析法8. 重新谋职咨询9. 流程再造10. 技能量表11. 360-degree feedback 12. Wage and salary survey 13. Performance1. The worth and compensation of a job should depend on all of the following except .A. the conditions and hazards under which the work is performedB. the skill and effort the job requiresC. the amount of responsibility involvedD. the gender of the employees2. Regardless of the selection methods used, it is essential that the selection procedure be .A. lengthy and thoroughB. quick and efficientC. reliable and validD. a positive experience for applicants3. A supervisor who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training? .A. case studyB. coachingC. individual developmentD. role modeling4. Performance appraisal systems sometimes yield disappointing results for all of the following reasons except .A. lack of top-management supportB. rate biasC. use of the appraisal program for conflicting purposesD. use of appraisal systems in validating job analysis5. An employer wishing to raise the “real wages” of employees would have to .A. grant wage increases larger than the cost of livingB. reevaluate jobs in order to upgrade their worthC. pay employees on a pay-for-performance standardD. grant across-the -board wage increases6. Disadvantages of profit sharing include all of the following except .A. because payments are made only once a year, they may lose their motivational valueB. plans may not pay off for several years in a rowC. effective profit sharing plans require a second HR programD. employee morale could drop during time periods after no bonus has been given7. All of the following as attributes of successful global managers has been identified except .A. ability to seize strategic opportunitiesB. sensitivity to issues of diversityC. interpersonal competencyD. capability to manage a highly centralized organization8. To attain a sustainable competitive advantage through people, organizations should develop competencies in their employees that .A. are transferable to other organizationsB. can be duplicatedC. provide generic skills that are widely valuedD. are designed around unique team processes9. Which of the following is not an outcome of low salary budget? .A. increased turnoverB. increased employee outputC. the creation of a two-tier wage systemD. diminished employee output10. Benefits of orientation programs frequently reported by employers include all of the following except .A. higher turnoverB. facilitation of learningC. improved employee moraleD. increased productivityAnswer:1.D2.C3.B4.D5.A6.C7.D8.D9.B 10.A英汉互译Answer:1. 联合抵制2. 合作培训3. 顾客评估4. 精简5. 公平就业机会6. 内部成长战略7. 工作轮换8. 经理和/或上司评估9. 裙带关系10. 职位分析问卷调查11. Promotion 12. Staffing tables 13. T ask analysis 14. Minimum wage 15. Job description1. In order to play a more active role in influencing change within organizations, HR department must do all of the following except .A. increase their political powerB. become business partners with the entire organizationC. view themselves as primarily performing a service functionD. develop leadership capabilities2. Job requirements are .A. the different duties, tasks, and responsibilities that make up a jobB. the educational background and skills required to do the jobC. the work experience required to do the jobD. the time required to complete the job3. The technique of training managers that emphasizes the need to involve supervisory trainees in handling real-life employee problems and to receive immediate feedback on their own performance is .A. the leaderless groupB. the management gameC. the case studyD. behavior modeling4. All of the following are basic skills needed for successful career management except .A. developing a positive attitudeB. establishing goalsC. adopting the mindset of your superiorsD. putting responsibility for your career in the hands of your supervisor5. The term pay-for-performance can encompass all of the following except .A. merit payB. base salaryC. cash bonusesD. gain-sharing plans6. Disorientation that causes perpetual stress in people who settle overseas for lengthy periods of time is commonly referred to as .A. future shockB. culture shockC. international disorientationD. stress7. Smaller organizations can achieve a system approach to organizational design that maximizes employee performance and well-being by combining all of the following except .A. work structuresB. HR practicesC. organizational strategyD. management processes8. Which of the following is not an appropriate strategy to create a training environment conducive to learning? .A. using negative reinforcementB. having participants set personal goalsC. designing institutional objectivesD. eliminating treats and punishments9. An organization wishing to establish greater job-staffing flexibility would likely use which pay system? .A. straight payB. skill-based payC. incentive payD. two-tier pay10. If labor costs represent 50% of an organization’s sales dollars and the organization pays a bonus to employees whenever labor costs drop below this percentage, which type of incentive plan is it using? .A. team bonusesB. individual bonusesC. piece rateD. profit sharingAnswer:1.C2.A3.D4.D5.B6.B7.C8.A9.B 10.A英汉互译(每题2分,共30分)Answer:1. 态度构建2. 持续学习3. 扁平化4. 效率工资理论5. 图式评估法6. 实习计划7. 绩效指南8. 按绩效的报1. The benefits of providing job applicants with a balanced, honest, and realistic portrayal of a job position include all of the following except .A. improved job satisfactionB. reduced voluntary turnoverC. realistic job expectationsD. enhanced expectations and aspirations2. The interview method that best reduces the possibility of discrimination is the .A. behavioral description interviewB. panel interviewC. situational interviewD. structured interview3. Which of the following is not a fundamental issue related to training design? .A. instructional objectivesB. trainee readiness and motivationC. principles of learningD. trainee ethnic characteristics4. Compensation programs that compensate employees for the knowledge they possess are known as .A. skill-based pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans5. .In order for a merit pay plan to work effectively, all of the following should occur except .A. merit pay should be withheld when performance is seen to declineB. performance should be evaluated using objective criteriaC. employees must perceive the raises to be related to the performance required to earn themD. a supervisor’s subjective evaluation must be used in computing the raise6. Which of the following is not one of the ways in which international HRM differs from domestic HRM? .A. international HRM must be concerned with obeying local laws and regulationsB. international HRM is responsible for a greater number of functionsC. international HRM must consider the increased possibility of terrorist attacks on personnelD. international HRM must assist personnel with orientation and translation services7. All of the following benefits are realized by redesigning work around key business processes except .A. it establishes a work environment that facilitates teamworkB. it standardizes employees’ skillsC. it takes advantage of employees’ skills and know ledgeD. it empowers employees to make decisions8. “Tell me about the last time you disciplined an employee” is an example of a .A. behavioral description interview questionB. panel interview questionC. computer interview questionD. closed response interview question9. The piecework system is more likely to succeed when all of the following are true except .A. units of output can be easily measuredB. the quality of the product is criticalC. the job is fairly standardizedD. a constant flow of work can be maintained10. Which management group has primary responsibility for the development of disciplinary policies and procedures? .A. the legal departmentB. top-level managementC. the HR departmentD. middle managementAnswer:1.D2.D3.D4.A5.D6.A7.B8.A9.B 10.C英汉互译(每题2分,共30分)Answer:1. 基本技能2. 职业管理系统3. 纪律4. 灵活的福利计划5. 计时工资制6. 工作扩大化7. 会员资格维持8. 需要评价9. 津贴10. 即时奖金11. Training 12. Skill-based pay 13. Pay level 14. Labor market 15. Globalization1. Which of the following organizations is pursuing a transnational strategy? .A. a car company developing a “world” car to gain scale economiesB. a brewery trying to achieve scale economies while simultaneously customizing its taste and marketing efforts for local marketsC. a company producing customized fashions for multiple regions of the worldD. a steel company trying to simultaneously gain scale economies and increase the quality of its products2. Recent technological advancements have led to all of the following except .A. an increased number of unskilled jobsB. an increased number of skilled jobsC. gains in productivity and qualityD. a need to retrain workers3. If 200 resumes were obtained from an employment agency, 40 of the applicants submitting those resumes were qualified, 20 of the applicants submitting those resumes were invited for an on-site interview, and 10 were offered employment, what is the cumulative yield-ratio? .A. 5 percentB. 10 percentC. 20 percentD. 40 percent4. Which of the following is not a benefit of orientation programs? .A. increased productivityB. lower turnover and improved moraleC. more comprehensive task analysisD. reduction of new employee anxiety5. When setting performance measures for incentive systems, we can say that the best measures are .A. quantitative, simple to understand, and show a clear relationship between output and rewardB. qualitative, flexible, and create competition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees6. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .A. team-based trainingB. HRIS technologiesC. profit sharingD. team-based selection7. If a job analyst doubt the accuracy of information provided by employees, he or she should .A. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors8. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individual’s appraisals on information from .A. host-country evaluationsB. home-country evaluationsC. both home- and host-country evaluationsD. peer evaluations9. In general, in recent years the role of people in a determining a firm’s competitive advantage has .A. decreased in importance in manufacturing firms but increased in service firmsB. increased in importance in service firms but decreased in manufacturing firmsC. increased in importance in both service and manufacturing firmsD. decreased in importance in both service and manufacturing firms10. To obtain employee input regarding benefits packages, employers often use .A. performance appraisalsB. psychological testsC. union reportsD. opinion surveysAnswer:1.B2.A3.D4.C5.A6.C7.D8.C9.C 10.D英汉互译(每题2分,共30分)全面质量管理10. 效用11. Reengineering 12. Pay grade 13. Job design 14. Delayering 15. Basic skills试卷十二、单项选择(每题2分,共20分)1. Which of the following methods focuses the evaluator’s attention on those behaviors that are key in making the difference between executing a job effectively or ineffectively? .A. The group order rankingB. Written essayC.The individual rankingD. Critical incidents2. Recruiting from within means that organization prefers to recruit people from .A. regional labor marketB. national labor marketC. internal labor marketD. international labor market3. Human resource and succession planning provides information on .A. the direction in which the organization is goingB. future skill requirements and management training needsC. deficiencies in training arrangementsD. any gaps between expectations and results or negative trends4. Multiperson comparisons evaluate one individual’s performance against one or more others. There are three most popular comparisons except .A. group order rankingB. individual rankingC. graphic rating scalesD. paired comparisons5. Extrinsic rewards include the following except .A.job enrichmentB.direct compensationC.indirect compensationD.nonfinancial rewards6. In a company, if people currently employed are 300, annual wastage rate is 20%, and number required at end-year is 350, then the company should recruit .A.100B.110C.120D.1307. In the broader meaning of the term, human resource planning plays a(an) in the HR function.A. strategic roleB. tactical roleC. objective roleD. no role8. What is the main aim of job rotation? .A. acquire basic knowledgeB. broaden experienceC. acquire basic skillsD. move people from job to job9. The aim of the labor turnover index is to .A. measure labor turnoverB. analyze the reasons of labor turnoverC. measure costs of labor turnoverD. analyze the significance of labor turnover10. The basis philosophy of the managerial grid training is that .A. the task of the individual manager is to achieve people through productionB. the task of the individual manager is to achieve production through peopleC. the task of the individuals is to achieve production through other peopleD. the task of the individual manager is to achieve production through himself(herself)Answer:1.D2.C3.B4.C5.A6.B7.A8.B9.A 10.B英汉互译(每题2分,共30分)Answer:1. 综合评价卡(或平衡计分卡)2. 比较比率3. 数据流程图4. 书面方式5. 间接成本6. 个人主义7. 上司评估8. 重新谋职咨询9. 职位分析问卷调查10. 角色分析11. Team leader 12. Performance appraisal 13. Job enrichment 14. Forecasting 15. Coach。

人力资源管理师英语试题

人力资源管理师英语试题

人力资源管理师英语试题一、翻译题(1至15题,每题2分,共30分,请将下面的英语译成汉语,汉语译成英语。

):1. human resource planning——2. bonus——3. career——4. selection——.5. employee——6. team——7. labor market——8. job analysis——9. training——10. contract——11. 积分法——12. 工作结构——13. 外包——14. 纪律——15. 就业许可证——二、选词填空题:(16至25题,每题1分,共10分,请将框中最恰当的答案以相应的字母填入括号中)A.job analysisB.job evaluationC.task analysisD.mediatorE.validityF.reliabili tyG.creativity H.appraisal accuracy I. wage surveyJ.human resources planning16.To estimate a test’s consistency or(),you could administer thesame test to the same people at two different points in time,comparing their test scores at time 2 with their scores at time 1.17.A ()serves primarily as a fact finder and to open up a channelof communication between the parties.18.The simplest () method ranks each job relative to all other jobs,usually based on some overall factor like “job difficulty.”19.When job evaluation and ()data are used jointly, they serve tolink the likelihood of both internal and external equity.20.Interviews, questionnaires, observations, and diary/logs are themost popular methods for gathering () data.21.The test has ()to the extent that the people with higher testscores perform better on the job.22.Rater training is no panacea for reducing rating errors or forimproving ().23.A key component of()is forecasting the number and type of peopleneeded to meet organizational objectives.24.The second step in training-needs assessment is() which involvesreviewing the job description and specification.25.A modest level of stress may even lead to more()if a competitivesituation results in new ideas being generated.二、单项选择题:(26至35题,每题3分,共30分,请将最恰当答案前的字母填入括号中)26.People who contribute to the job analysis process include thefollowing, except for the:()A. stockholderB. job analystC. employeesD. supervisor27.The suitability of college graduates for technical and managerialpositions often depends on their: ()A. dental recordsB. ethnic backgroundC. religious beliefD. major field of study28.A statement of the knowledge, skills, and abilities required toperform a job is a: ()A. job requirementB. job specificationC. job positionD. job objective29.The extent to which two or more methods yields similar results orare consistent is referred to as: ()A. validityB. reliabilityC. truthD. similarity30.The selection procedure usually begins with: ()A. employment testsB. a medical examinationC. a supervisory interviewD. completion of an application form31.The primary reason organizations train new employees is to: ()A. increase their knowledge, skill, and ability levelB. help trainees achieve personal career goalsC. comply with government regulationsD. improve the work environment32.Research has shown that performance appraisal are used most widelyas a basis for: ()A. transferB. criticismC. assessment centersD. compensation decisions33.It is recommended that a diagnosis of poor employee performance focuson all of the following except: ()A. skillB. personalityC. effortD. external conditions34.Job evaluation systems provide for internal equity and serve as thbasis for:A. wage-rate determinationB. job analysisC. training planD. career plan35.All of the following are common causes of workplace stress except: ()A. excessive job pressuresB. high workloadsC. disagreements with managersD. empowerment四、阅读理解:(36至45题,每题3分,共30分,阅读下列文章并回答问题,请将正确答案以相应的字母填入括号中。

人力资源10套英语题

人力资源10套英语题

上海市职业资格鉴定《企业人力资源管理人员》2级专业英语试卷1一、英汉互译(每题2分,共30分)见单词表二、单项选择(每题2分,共20分)1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .A. protégésB. teachersC. mentorsD. role modelsD. the HR manager’s preferences2. As an appraiser, you should try to do all of the following except .A. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in structured job interviews should be based on .A. job analysisB. job designC. job specializationD. job utilization5. Outplacement services are .eful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vital parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? .A. physical fitness and mental maturityB. effective delegatory skillsC. prudent decision-making skillsD. cultural adaptability7. If your primary objective for a performance appraisal is to give employeesdevelopmental feedback, which of the following appraisal methods should you use? .A. trait methodB. results methodC. behavior methodD. attitudinal method8. Compensation programs that compensate employees for the knowledge they possess are known as .A. skill-based pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except .A.explain to employees why training will help them in their jobse a classroom-oriented approach so employees learn by lecturesC.provide feedback on employees’ progressD.relate the training to the employees’ goals10. Which of the following is not true of self-ratings of performance? .A. They are beneficial when managers seek to increase the employee’s involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have三、阅读理解(每题3分,共30分)(一)The promotion and development of performance management processes by HR can make an important contribution to knowledge management, by providing for behavioral expectations which are related to knowledge-sharing to be defined, and ensuring that actual behaviors are reviewed and, where appropriate, rewarded by financial or non-financial means. Performance management reviews can identify weaknesses and development needs in this aspect, and initiate personal development plans which are designed to meet these needs.……1.The best title for this article is .A. Knowledge-sharingB. Performance management reviewsC. Performance management processesD. Performance management for knowledge workers2. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing except .A. Is reluctant to share knowledge with colleaguesB.Takes positive steps to exchange relevant information and knowledgeC. Builds networks which provide for knowledge sharingD. Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through some means of communication3.Which of the following is not mentioned by Hansen et al? .A. At Bain, direct help that partners have given colleagues will be evaluated.B. A t Ernst & Young, consultants’contribution to the knowledge asset of the firm will be evaluated.C. At Bain, partners are eager to share knowledge with colleagues.D. At Ernst & Young, consultants are evaluated at performance reviews along five dimensions.4. The author of this passage would most likely agree that .A. Performance management processes by HR can make little contribution to knowledge management.B. The cascading of corporate core values for knowledge-sharing to individuals could be one starting point for the performance management process.C. Knowledge-sharing can’t be included as an element of a competency framework.D. Taking positive steps to exchange relevant information and knowledge isn’t an example of positive behavior in meeting competency expectations for knowledge-sharing.5. According to the passage, performance management processes by HR can make an important contribution to knowledge management through the following measures except .A. by providing for behavioral expectations which are related to knowledge-sharing to be definedB. by ensuring that actual behaviors are reviewedC. by ensuring that actual behaviors are rewarded by financial or non-financial meansD. by building networks which provide for knowledge sharing(二)"T-group" stands for "training group," which is not a very helpful description. It is also referred to as sensitivity training, group dynamics, and group relations training. T-group has three aims:……1. This article might most likely be extracted from the paper about .A.human resource planningB.performance evaluationC.international human resource managementD.training and development2. "T-group" is referred to as the following except .A.sensitivity training,B.on-the-job trainingC.group dynamicsD.group relations training3. The author of this passage would most likely agree that .A. In a T-group, the trainer will take a strong lead.B. In a T-group, members may always accept comments about themselves.C. In a T-group, the trainer should provide a climate where the group membersare sufficiently trusting of one another to discuss their own behaviors.D. In a T-group, members don’t express their reaction to one another.4.According to the passage, which of the following can’t change the attendanceof trainees at an external T-group laboratory? .A. poor effectiveness of the training designB. improved understanding and diagnostic awareness of self and othersC. increased openness, receptivity, and tolerance of differencesD. increased operational skill in interpersonal relations5. From this passage, we can infer that .A. T-group laboratories are likely be used as a major part of training programsby company.B. There is no criticism on T-group laboratories.C. If T-group laboratories are modified well, it has also valid uses.D. T-group laboratories have no use for company.四、写作(共20分)某公司欲招聘一位会计主管(chief accountant),需要人力资源管理部门为其编制一份职位说明书(Job Description),假如公司总经理要求你来完成这项工作,请你用英文完成以下职位说明书。

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助理人力资源管理师专业英语10套上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷1一、英汉互译(每题2分,共30分)1. Apprenticeship2. Career support3. Outsourcing4. Database5. Employee empowerment6. Goals7. Human resource information system (HRIS)8. Job rotation9. Learning organization10. Psychological contract11.薪资调查12.任务分析13.招募14.绩效管理15. 工作丰富化Answer:1.学徒制2. 职业支持3.外包4.数据库5.员工授权6.目标7.人力资源信息系统8.工作轮换9.学习型组织 10.心理契约11. Wage and salary survey 12. Task analysis 13. Recruitment14. Performance management 15. Job enrichment二、选词填空(每题2分,共20分)1. refers to the practices and policies you need to carry out the people or personnel aspects of your management job.2. Labor turnover rates provide a valuable means of the effectiveness of HR policies and practices in organizations.3. Labor turnover can be costly. of recruiting and training replacements should be considered.4. Business process re-engineering techniques are deployed as instruments for .5. Evaluations also fulfill the purpose of providing to employees on how the organization views their performance.6. The of the job analysis should be a training or learning specification.7. Coaching is a personal technique designed to develop individual skills, knowledge, and attitudes.8.Extrinsic include direct compensation, indirect compensation, and nonfinancial rewards.9.Flexible benefits allow employees to pick and choose from among a menu of options.10.China’s economic reformers have used m aterial incentives in order to stimulate .Answer:1.D2.B3.I4.H5.A6.J7.F8.C9.E 10.G三、单项选择(每题2分,共20分)1. The process of helping redundant employees to find other work or start new careers is .A.replacementB.outplacementC.releaseD.downsizing2. focus the evaluator’s attention on those behaviors that are key in making the difference between executing a job effectively or ineffectively.A. The group order rankingB. Written essayC.The individual rankingD. Critical incidents3. The plan should include plans for attracting good candidates by ensuring that the organization will become an ‘employer of choice’.A. outplacementB. evaluationC. recruitmentD.training4. Organizational and corporate plans indicate the direction in which the organization is going.A. goalsB.resourceC.resultD.process5. aims to broaden experience by moving people from job to job or department to department.A.Job analysisB. Job rotationC.Job satisfactionD.Job involvement6. .HR planning is .A. a technique that identifies the critical aspects of a jobB. the process of determining the human resources required by the organization to achieve its strategic goalsC. the process of setting major organizational objectives and developing comprehensive plans to achieve these objectivesD. the process of determining the primary direction of the firm7. Career development programs benefit organizations in all of the following ways except .A.Giving managers more control over their subordinatesB.Giving managers increased skill in managing their own careersC.Providing greater retention of valued employeesD.Giving an increased understanding of the organization8. The area from which employers obtain certain types of workers is known as the .A. labor marketB. regionC. recruiting areaD. supply region9. A set of standards of acceptable conduct and moral judgment is known as .A. moralesB. ethicsC. rulesD. legislation10. Hiring someone outside the company to perform tasks that could be done internally is known as .A. outplacementB. contractingC. outsourcingD. employee leasingAnswer:1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B 10.C四、阅读理解(每题3分,共30分)(一)The context for obtaining the people required will be the labor markets in which the organization is operating which are:1.The internal labor market- the stocks and flows of peoplewithin the organization who can be promoted, trained, or re-deployed to meet future needs.2.The external labor marker- the external local, regional, nationaland international markets from which different sorts of peoplecan be recruited. There are usually a number of markets, and thelabor supply in these markets may vary considerably. Likelyshortages will need to be identified so that steps can be taken todeal with them, for example by developing a more attractive‘employment proposition’.As part of the human resource planning process, an organization may have to formulate ‘make or buy’ policy decisions. A ‘make’ policy means that organization prefers to recruit people at a junior level or as trainee, and rely mainly on promotion from within and training programs to meet future needs. A ‘buy’ policy means that more reliance will be placed on recruiting from outside- ‘bringing fresh blood into the organization’. In practice, organizations tend to mix the two choices together to varying degrees, depending on the situation of the firm and the type of people involves. A highly entrepreneurial company operating in the turbulent conditions, or one which has just started up, will probably rely almost entirely on external recruitment. When dealing with knowledge workers, there may be little choice—they tend to be much more mobile, and resourcing strategy may have to recognize that external recruitment will be the main source of supply. Management consultancies typically fall into this category. Firms which can predict people requirements fairly and accurately may rely more on developing their own staff once they have been recruited.1. A ‘make’ policy means that organization prefers to promote people from.A. regional labor marketB. national labor marketC. internal labor marketD. international labor market2.According to the passge, management consultancies .A.are less mobile than people at a junior levelB.should be recruited from external labor marketC.should be promoted from within the organizationD.are not knowledge workers3. If a firm can predict people requirements fairly accurately, it may not .A.develop their own staffB.formulate training programsC.promote people from within the organizationD.rely more on recruiting from outside4. ‘M ake or buy’ policy decision is a part of .A.human resource planningB.training and developmentC.performance appraisalD.job analysis5.The best title of this passage is .A.The organizational context of human resource planningB.Aims of human resource planningC.The labor market context for human resource planningD.Limitations of human resource planningAnswer:1.C2.B3.D4.A5.C(二)Wlaters (1983) identifies nine sources of information which help to identify training priorities. These are:anizational goals and corporate plans which indicate the direction in which the organization is going and, therefore, major training priorities.2.Human resource and succession planning which provides information on future skill requirements and management training needs.3.Personnel statistics on, for example, labor turnover, which highlight HR issues which might be addressed by training.4.Exit interviews which might suggest deficiencies in training arrangements.5.Consultation with senior managers which obtains opinions on training needs from key decision makers.6.Data on productivity, quality and performance which show where there are any gaps between expectations and results or negative trends, and therefore suggest training needs.7.Departmental layout changes which provide information about future developments and related training needs.8.Management requests for training which set out perceived needs.9.Knowledge of financial plans which determine whether the funds will be available for training, and may encourage fresh approaches if resources are limited.Two other sources not directly mentioned by Walters are plans for introducing new technology or developing IT systems, and marketing plans which indicate where new skills are required to market new products or services, use different selling techniques or operate in new territories.1.According to Wlaters, is (are) major training priorities.A.human resource and succession planningB. personnel statisticsC. exit interviewsD. organizational goals and corporate plans2. Human resource and succession planning provides information on .A. the direction in which the organization is goingB. future skill requirements and management training needsC. deficiencies in training arrangementsD. any gaps between expectations and results or negative trends3. The following sources of information which help to identify training priorities are mentioned by Wlaters except .A. marketing plansB. departmental layout changesC. data on productivity, quality and performanceD. consultation with senior managers4.According to the passage, the following statements are true except.A. Departmental layout changes provide information about future developments and related training needs.B. Exit interviews highlight HR issues which might be addressed by training.C. Data on productivity, quality and performance show where there are any gaps between expectations and results or negative trends.D. Marketing plans indicate where new skills are required to market new products or services.5.The main topic about this passage is illustrating .A. sources of information which provide information on management training needsB. sources of information of major training prioritiesC. sources of information which help to identify training prioritiesD. sources of information which provide information about future developments and related training needs.Answer:1.D2.B3.A4.B5.C上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷2一、英汉互译(每题2分,共30分)1. Centralization2. Assessment center3. Cultural shock4. Expatriate5. Hourly work6. Internship programs7. Job involvement8. Management by objectives(MBO)9. Pay-policy line10. Self-appraisal11. 360度反馈12.甄选13.绩效评价14.工作规范15. 间接成本Answer:1.集权化2. 评价中心3.文化冲击4.外派雇员5.计时工资制6.实习计划7.工作认同8.目标管理9.工资政策线 10.自我评估11. 360-degree feedback 12. Selection 13. Performance appraisal 14. Job specification 15. Indirect costs二、选词填空(每题2分,共20分)1. International human resource management includes qualifiedpersonnel for overseas assignments. 2. Rapid through an extensive staff ranking system is seen in one company as a very important motivational mechanism. 3. refers to the tendency of firms to extend their sales ormanufacturing to new markets abroad.4. Developing a high-trust organization means creating trust between and employees.5. determines the human resources required by the organization to achieve its strategic goals.6. The provides information on the nature and functions of the job.7. The halo effect or error is the tendency for an evaluator to let the of an individual on one trait influence his or her evaluation of that person on other traits.8. Training is concerned with fitting people to take onextraresponsibilities, increasing all-round .9. A training or a learning specification breaks down the broad duties contained in theinto the detailed tasks that must be carried out.10. In case of labor disputes between the employer and laborers, the parties concerned can apply for or arbitration, bring the case to courts, or settle them through consultation.Answer:1.H2.A3.D4.C5.F6.B7.J8.G9.E 10.I三、单项选择(每题2分,共20分)1. The placement of an employee in another job at a higher level in the organization with an increase in pay and status is known as a .A.job enlargementB.transferC.promotionD.job rotation2. Key jobs have all of the following characteristics except .A. they are important to employees and the organizationB. they vary in terms of job requirementsC. they are used in salary surveys for wage determinationD. they are likely to vary in job content over time3. A process that goes beyond TQM programs to a more comprehensive approach to process redesign is known as .A. job redesignB. process redesignC. reengineeringD. rightsizing4. The job specification describes job requirements relative to .A. skill and physical outputsB. skill and physical demandsC. age and physical demandsD. experience and physical description5. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .A.task analysisanization analysisC.resource analysisD.skills analysis6. The job evaluation system in which specific elements of the jobs to be evaluated are compared against similar elements of key jobs within the organization is known as .A. the point methodB. job rankingC. the comparison methodD. the Hay profile method7. The final decision to hire an applicant usually belongs to .A. the HR recruiterB. the HR managerC. line managementD. co-workers8. Determining what the content of a training program should be, based on a study of the job duties, is known as .anization analysisB.individual analysisC.job analysisD.task analysis9. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .A. downsizing programsB. “headhunting” assistance programsC. outplacement assistanceD. employee assistance programs(EAPs)10. Job form the basis for the administration of applicable employment tests.A. outlinesB. specificationsC. requirementsD. detailsAnswer:1.C2.D3.C4.B5.B6.C7.C8.D9.C 10.B四、阅读理解(每题3分,共30分)(一)Multiperson comparisons evaluate one individual’s performance against one or more others. It is a relative rather than an absolute measuring device. The three most popular comparisons are group order ranking, individual ranking, and paired comparisons.The group order ranking requires the evaluator to place employees into a particular classification, such as top one-fifth or second one-fifth. This method is often used in recommending students to graduate schools. Evaluators are asked to rank the student in the top five percent, the next five percent, the next fifteen percent, and so forth. But when used by managers to appraise employees, managers deal with all their subordinates. Therefore, if a rater has twenty subordinates, only four can be in the top fifth and, of course, four must also be relegated to thebottom fifth.The individual ranking approach rank orders of employees from best to worst. If the manager is required to appraise thirty subordinates, this approach assumes that the difference between the first and second employee is the same as that between the twenty-first and twenty-second. Even though some of the employees may be closely grouped, this approach allows for no ties. The result is a clean ordering of employees, from the highest performer down to the lowest.The paired comparison approach compares each employee with every other employee and rates each as either the superior or the weaker member of the pair. After all paired comparisons are made, each employee is assigned a summary ranking based on the number of superior scores he or she achieved. This approach ensures that each employee is compared against every other, but it can obviously become unwieldy when many employees are being compared.Multiperson comparisons can be combined with one of the other methods to blend the best from both absolute and relative standards. For example, a college might use the graphic rating scale and the individual ranking method to provide more accurate information about its stude nts’ performance. The A, B, C, D, or E. A prospective employer or graduate school could then look at two students who each got a “B” in their different financial accounting courses and draw considerably differentconclusions about each where next to one grade it says “ranked fourth out of twenty-six”, while the other says “ ranked seventeenth out of thirty”. Obviously, the latter instructor gives out a lot more high grades!1.Multiperson comparisons is a(an) measuring device.A. absoluteB. relativeC. accurateD. false2.According to the passage, there are three most popular comparisons except .A. group order rankingB. individual rankingC. graphic rating scalesD. paired comparisons3.From this passage, we can infer that .A. recommending students to graduate schools often uses individual rankingB. the paired comparison approach assumes that the difference between the first and second employee is sameC. group order ranking ensures that each employee is compared against every otherD. each method of multiperson comparisons can be used simultaneously4.The following statements about individual ranking are false except .A. it rank orders of employees from from the lowest performer up to the highestB. the result is a clean ordering of employeesC. it assumes that the difference between the first and second employee is differentD. this approach allows for some of the employees who may be closely grouped5.This article might be extracted from the paper about .A.performance appraisalB.recruitment and replacementC.training and developmentD.reward systemsAnswer:1.B2.C3.D4.B5.A(二)Our knowledge of motivation tells us that people do what they to satisfy needs. Before they do anything, they look for the payoff or reward. Many of these rewards –salary increases, employee benefits, preferred job assignments – are organizationally controlled.The types of rewards that an organization can allocate are more complex than is generally thought. Obviously, there is directcompensation. But there are also indirect compensation and nonfinancial rewards. Each of these types of rewards can be distributed on an individual, group, or organization wide basis.Intrinsic rewards are those that individuals receive for themselves. They are largely a result of the worker’s satisfaction with his or her job. Techniques like job enrichment or any efforts to redesign or restructure work to increase personal worth to the employee may make his or her work more intrinsically rewarding.Extrinsic rewards include direct compensation, indirect compensation, and nonfinancial rewards. Of course, an employee expects some forms of direct compensation: a basic wage or salary, overtime and holiday premium pay, bonuses based on performance, profit sharing, and/or possibly opportunities to purchase stock options. Employees will expect their direct compensation generally to align with their assessment of their contribution to the organization and, additionally, will expect it to be comparable to the direct compensation given to other employees with similar abilities and performance.The organization will provide employees with indirect compensations: insurance, pay for holidays and vacations, services, and perquisites. In as much as these are generally made uniformly available to all employees at a given job level, regardless of performance, they are rally not motivating rewards. However, where indirect compensation is controllable bymanagement and is used to reward performance, then it clearly needs to be considered as a motivating reward.1.Rewards are often cnsidered as a function in human resource management.A.planningB.leadingC.motivatingD.controlling2. Extrinsic rewards include the following except .A.job enrichmentB.direct compensationC.indirect compensationD.nonfinancial rewards3.According to the passage, the following statements are false except .A. Nonfinancial rewards belong to intrinsic rewards.B. Overtime and holiday premium pay belongs to indirect compensation.C. Employees will expect their direct compensation to be comparable to the indirect compensation given to other employees with similar abilities and performance.D. Employees will expect their direct compensation generally to align with their assessment of their contribution to the organization.4.Perquisites which the organization provides employees belong to .A.intrinsic rewardsB.direct compensationC.indirect compensationD.nonfinancial rewards5. The author of this passage would most likely agree that .A.If indirect compensation is controllable by management ,then it can’t be considered as a motivating reward.B.If indirect compensations are made uniformly available to all employees at a given job level, regardless of performance, they will lose their motivating function.C.Techniques like job enrichment or nonfinancial rewards to increase personal worth to the employee may make his or her work more intrinsically rewarding.D. Each type of rewards can be distributed on an individual or group, not organization wide basis.Answer:1.C2.A3.D4.C5.B上海市职业资格鉴定《企业人力资源管理人员》(助理人力资源管理师)专业英语试卷3一、英汉互译(每题2分,共30分)1. Bonus2. Compensable factors3. Delayering4. Forecasting5. Gain sharing plans6. Job classification system7. Minimum wage8. Performance feedback9. Staffing tables10. Wage-rate compression11.培训12.即时奖金13.工资结构14.劳动力市场15. 精简Answer:1. 奖金2. 报酬要素3. 扁平化4. 预测5. 收益分享计划6. 工作分类法7. 最低工资 8. 绩效反馈 9. 人员配置表 10. 工资压缩 11. Training 12. Spot bonus 13. Pay structure 14. Labor market 15. Downsizing二、选词填空(每题2分,共20分)1. For managers, the challenge of fostering intellectual or lies in the fact that such Workers must be managed differently than were those of previous generations.2. In summary, is an integra l part of every manager’s job.3. In the area of and hiring, it’s the line manager’s responsibility to specify the qualifications employees need to fill specific positions.4. HR manager also administers the various (health and accident insurance, retirement, vacation, and so on).5. Performance evaluations are used as the basis for allocations.6. Staff managers are authorized to assist and advise line managers in accomplishing these basic .7. Determining the nature of each employee’s jobis .8. Laborers shall fulfill their tasks of labor, improve their professional skills, follow rules on labor safety and sanitation, and observe labor discipline and professional .9. Labor are agreements reached between laborers and the employer to establish labor relationships and specify the rights, interests and obligations of each party.10. In a public employment , which served workers seeking employment and employers seeking workers, employment interviewers were appraised by the number of interviews they conducted. Answer:1.F2.C3.J4.E5.A6.H7.B8.D9.I 10.G三、单项选择(每题2分,共20分)1. The tendency for an evaluator to let the assessment of an individual on one trait influence his or her evaluation of that person on other traits is known as .A.similarity errorB. halo effect or errorC.leniency errorD. single criterion2. The performance evaluation approach which compares each employee with every other employee and rates each as either the superior or the weaker member of the pair is known as .A. the paired comparisonB. the individual rankingC. the group order rankingD.critical incidents3. Determining whether or not task performance is acceptable and studying the characteristics of individuals and groups that will be placed in the training environment are known as .A. person analysisB. demographic analysisC. individual analysisD. group and individual analysis4. The lines of advancement for an individual within an organization are known as .A. career pathsB. job progressionsC. career linesD. job paths5. Freedom from criterion deficiency of performance appraisals refers to the extent to which .A. standards relate to the overall objectives of the organizationB. standards capture the entire range of an employee’s responsibilitiesC. individuals tend to maintain a certain level of performance over timeD. factors outside the employee’s control can influence performance6. The Hay profile method uses which three factors for evaluating jobs? .A. knowledge, skill, and responsibilityB. mental ability, skill, and responsibilityC. knowledge, mental ability, and responsibilityD. knowledge, mental ability, and accountability7. Which of the following is not an important component of a meaningful gainsharing plan? .A. establishing fair and precise measurement standardsB. ensuring that bonus payout formulas are easy to calculateC. ensuring that bonus payouts are large enough to encourage future employee effortD. depending on top management to develop the gainsharing program8. Giving employees more control over decisions about who their co-workers will be is known as .A. empowered selectionB. collaborationC. team selectionD. group development9. Which of the following is a technique used to elicit employee views in order to make decisions and initiate change? .A. suggestion systemB. downward communicationC. attitude surveyD. empowerment10. Assessing the degree to which what employees learned during the training program is translated into enhanced employee performance is known as .A. results evaluationB. reaction evaluationC. behavior evaluationD. learning evaluationAnswer:1.B2.A3.A4.A5.B6.D7.D8.C9.C 10.C四、阅读理解(每题3分,共30分)(一)A training or a learning specification is a product of job analysis. It breaks down the broad duties contained in the job description into the detailed tasks that must be carried out. It then sets out the characteristics or attributes that the individual should have in order to perform these tasks successfully. These characteristics are:knowledge–what the individual needs to know. It may be professional, technical or commercial knowledge. Or it may beabout the commercial, economic, or market environment; themachines to be operated; the materials or equipment to be usedor the procedures to be followed; or the customers, clients,colleagues and subordinates he or she is in contact with and thefactors that affect their behavior. Or it may refer to the problemsthat occur and how they should be dealt with.●skills –what the individual needs to be able to do if results are tobe achieved and knowledge is to be used effectively. Skills arebuilt progressively by repeated training or other experience.They may be manual, intellectual or mental, perceptual or social.●Competences –the behaviors’ competences needed to achievethe levels of performance required.●attitudes – the disposition to behave or to perform in a way thatis in accordance with the requirements of the work.●performance standards – what the fully competent individual hasto be able to achieve.1. A training or a learning specification is a product of .A. job structureB. job evaluationC. job designD. job analysis。

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