物业服务英语口语
物业服务英语口语PPT文档47页
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6、黄金时代是在我们的前面，而不在 我们的 后面。
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7、心急吃不了热汤圆。
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8、你可以很有个性，但某些时候请收 敛。
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9、只为成功找方法，不为失败找借口 (蹩脚 的工人 总是说 工具不 好)。
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10、只要下定决心克服恐惧，便几乎 能克服 任何恐 惧。因 为，请 记住， 除了在 脑海中 ，恐惧 无处藏 身。-- 戴尔． 卡耐基 。
Thank you
6、最大的骄傲于最大的自卑都表示心灵的最软弱无力。——斯宾诺莎 7、自知之明是最难得的知识。——西班牙 8、勇气通往天堂，怯懦通往地狱。——塞内加 9、有时候读书是一种巧妙地避开思考的方法。——赫尔普斯 10、阅读一切好书如同和过去最杰出的人谈话。——笛卡儿
物业服务常用英语150句
物业服务常用英语150句1. welcome to our apartment.欢迎光临2. Good morning/afternoon/evening. Sir/Madam .早上好/下午好/晚上好3. How do you do? 你好(初次见面)4. How are you? 你好!5. Wish most pleasant stay in our apartment? 祝你在公寓过得愉快.6. Have a nice stay. /Have a good time /Have a nice time. 祝你过得愉快7. I hope you will enjoy your stay with us. 祝你和我们一起过得愉快8. I hope you will enjoy your stay in our apartment. 祝你在公寓过得愉快.9. Let me introduce our manager to you.让我介绍我们的经理给你认识.10. Let me introduce myself. 让我我自介绍一下.11. This is our manager, Mr. Wang.这位是我们的经理,王先生12. Nice to meet you.非常高兴认识你.13. Happy birthday! 生日快乐14. Happy New Year!新年快乐15. Merry Christmas! 圣诞快乐16. Have a nice holiday!假日快乐17. Wish you every success!希望你成功18. Good luck.祝你好运19. It is nice to meet you. 非常高兴认识你.20. Me.too.我也是21. Wait a moment.please.请等一下22. Just a moment ,please. 请稍等23. Hold on,please.请不要挂断24. Sorry, he is not in at the moment.读不起,他现在不在.25. Would you like to leave a message?你需要留个言吗?26. I beg your pardon?对不起,再说一便好吗?27. Can you speak a little slower, please?你能说得慢些吗?28. Sorry, I’ve dialed the wrong number.对不起,我打错电话了.29. May I speak to Mr.Smith?请找斯密思先生接电话?30. Speaking.我就是请讲.(电话用语)31. It is Wang speaking.我是王,请讲(电话用语)32. May I help you?我能帮你做些什么?33. What can I do for you? 我能为你做些什么?34. Is there anything else I can do for you?还有什么可以为你做的吗?35. Thank you very much.非常感谢你.36. Thank you for your advice/help.非常感谢你的建议/帮助37. Thanks 谢谢38. It’s very kind of you.你真好.39. You are welcome.乐意为你服务40. It is my pleasure.为你服务是我的荣幸41. with pleasure不客气42. my pleasure不用谢43. I am at your service随时为你服务44. At your service. 随时为你服务45. I’m sorry It’s my fault.非常抱歉,这是我的错.46. Sorry to have kept you waiting.抱歉,让你久等了.47. Sorry to interrupt you.抱歉,打扰了.48. I’m sorry about this.对于这个,我很抱歉.49. I apologize for this.我为这个向你道歉(较正式)50. That’s all right. 不要紧51. Let’s forget it.忘了它吧.52. Never mind.不要紧53. Excuse me, may I have your name?对不起,我可以知道你的名字吗?54. Of course./certainly.当然.55. Can I come through please?我可以过去吗?56. Would you mind if I take it away.请问,是否介意我把它撤走.57. Could you sign the bill please?你能签一下这张帐单吗?58. Would you like to show me your room card?你能够出示一下你的房卡吗?59. Let me show you to the Front Desk.让我带你去总台吧.60. Let me take you there..让我带你去那里吧.61. This way ,please.请这边走62. Please follow me.请跟我来63. You first, please.您先请64. After you, madam.夫人，你先请。
物业管理专业英语
物业管理专业英语物业管理是指对房地产项目进行综合管理的一项职业。
在物业管理工作中，英语是一种重要的沟通工具，因此掌握物业管理专业英语对于从事物业管理工作的人员来说非常重要。
下面是一份关于物业管理专业英语的标准格式文本，详细介绍了物业管理的相关内容。
一、物业管理概述物业管理是指对房地产项目进行综合管理的一项职业。
它涵盖了房地产的运营、维护、租赁、销售等方面。
物业管理的目标是为业主提供安全、舒适、高效的居住和工作环境。
物业管理人员需要具备一定的专业知识和技能，同时也需要掌握物业管理专业英语，以便与国际客户和合作伙伴进行有效的沟通。
二、物业管理常用英语词汇和短语1. Property management - 物业管理2. Real estate - 房地产3. Facility maintenance - 设施维护4. Lease agreement - 租赁协议5. Tenant - 租户6. Landlord - 房东7. Property inspection - 房产检查8. Security services - 安保服务9. Maintenance request - 维修请求10. Rental payment - 租金支付11. Occupancy rate - 出租率12. Common area - 公共区域13. Emergency evacuation - 紧急疏散14. Energy management - 能源管理15. Budget planning - 预算规划三、物业管理常用英语对话1. 租户咨询Tenant: I have a question about my lease agreement. Can you help me?Property Manager: Of course. What do you need assistance with?Tenant: I noticed that the lease term is ending next month. Can I renew it?Property Manager: Yes, you can. We can discuss the renewal details and sign a new lease agreement if you're interested.2. 维修请求Tenant: Hi, I have a maintenance request. My faucet is leaking.Property Manager: Thank you for letting us know. We will send a maintenance team to fix it as soon as possible.3. 房产检查Property Manager: We will be conducting a property inspection next week. Please ensure that your unit is accessible during that time.Tenant: Sure, I will make sure to be available for the inspection.4. 租金支付Tenant: I have a question about my rental payment. Can I pay online?Property Manager: Yes, you can pay your rent online through our resident portal. I can provide you with the necessary instructions.四、物业管理专业英语写作示例Subject: Monthly Newsletter - Property Updates and Community EventsDear Residents,We hope this email finds you well. We would like to take this opportunity to provide you with some important updates and upcoming events in our community.1. Property Updates:- We are pleased to announce that the fitness center renovation is now complete. It is equipped with state-of-the-art exercise equipment for your convenience.- The landscaping project in the courtyard has been scheduled for next month. Please expect some temporary inconveniences during the process.2. Community Events:- We will be hosting a community BBQ on Saturday, June 15th, from 12 PM to 3 PM. Join us for delicious food, music, and games. This is a great opportunity to meet your neighbors and enjoy some quality time together.- Our monthly yoga class will be held on Wednesday, June 19th, at 6 PM in the community room. Please bring your own yoga mat.3. Reminders:- Please remember to dispose of your trash in the designated bins and keep the common areas clean.- If you have any maintenance requests or concerns, please submit them through our resident portal or contact our office directly.We value your feedback and suggestions. If you have any ideas for future community events or improvements, please let us know. We strive to make our community a great place to live.Thank you for being a part of our community.Sincerely,[Your Name]Property Manager以上是关于物业管理专业英语的标准格式文本，希望对您有所帮助。
物业管理专业英语
物业管理专业英语物业管理是指对房地产物业进行综合管理和服务的职业。
随着全球化的发展，物业管理行业也逐渐得到了广泛的关注和重视。
在这个行业中，掌握一定的英语专业词汇和表达方式是非常重要的。
本文将为您提供一些与物业管理相关的英语词汇和句子，以帮助您更好地理解和应对物业管理工作中的英语交流。
1. Property Management - 物业管理- Property management refers to the operation, control, and oversight of real estate properties.- Effective property management ensures the smooth functioning and maintenance of properties.2. Facility Management - 设施管理- Facility management involves the coordination and maintenance of physical assets within a property.- Facility managers are responsible for ensuring the safety and functionality of buildings, equipment, and systems.3. Lease Agreement - 租赁协议- A lease agreement is a legally binding contract between a landlord and a tenant, specifying the terms and conditions of the rental arrangement.- The lease agreement outlines the rent, duration, and responsibilities of both parties.4. Maintenance - 维护- Maintenance refers to the regular upkeep and repair of a property to ensure its proper functioning and appearance.- Preventive maintenance helps to identify and address potential issues before they become major problems.5. Tenant - 租户- A tenant is a person or organization that rents or occupies a property from a landlord.- Tenants are responsible for paying rent and adhering to the terms of the lease agreement.6. Landlord - 房东- A landlord is the owner of a property that is rented or leased to a tenant.- Landlords are responsible for maintaining the property, collecting rent, and addressing tenant concerns.7. Property Inspection - 房屋检查- Property inspection involves a thorough examination of a property to assess its condition and identify any potential issues.- Inspections are often conducted before a tenant moves in or moves out of a property.8. Security - 安全- Security measures are implemented to protect the property and its occupants from potential threats or hazards.- Security systems, surveillance cameras, and access control are commonly used in property management.9. Rent Collection - 租金收取- Rent collection refers to the process of collecting rental payments from tenants.- Property managers ensure that rent is paid on time and handle any issues relatedto late or unpaid rent.10. Tenant Relations - 租户关系- Tenant relations involve maintaining positive and effective communication with tenants.- Property managers address tenant concerns, resolve disputes, and ensure tenant satisfaction.11. Budgeting - 预算管理- Budgeting involves the planning and allocation of financial resources for property management activities.- Property managers create budgets to cover expenses such as maintenance, repairs, and utilities.12. Sustainability - 可持续性- Sustainability in property management focuses on reducing environmental impact and promoting energy efficiency.- Implementing sustainable practices can help reduce operating costs and enhance the value of the property.13. Emergency Response - 应急响应- Emergency response protocols are established to handle unforeseen events or crises in a property.- Property managers coordinate emergency procedures, such as evacuations or contacting emergency services.14. Tenant Screening - 租户筛选- Tenant screening involves assessing potential tenants to determine their suitability for a property.- Background checks, credit checks, and references are commonly used to evaluate tenant applicants.15. Eviction - 驱逐- Eviction is the legal process of removing a tenant from a property due to non-compliance with the lease agreement.- Property managers follow specific procedures and regulations when initiating an eviction.以上是一些与物业管理相关的英语词汇和句子。
物业常用服务英语
• 请帮我一个忙好吗？ Would you do me a favor? Can you help me? May I ask you a favor? WouId you pIease help me? • 当然。我很乐意。 Certainly. I’ll be glad to. It’s my pleasure.
• 非常抱歉，这是我们的错。 I am awfully sorry ,it was wrong of us. • 您真的帮了我很大的忙。 You have really helped me a lot. • 哦，实际上没什么特别的。 Oh ,it’s nothing special actually. • 我马上为您查一下。 Let me have a check for you.
• 这箱子太重，我一个人提不起来，请帮帮 我，好吗？ The box is so heavy. I can’t lift myseIf. would you do me a favor？ • 您可不可以告诉我一些这方面的情况？ Can you tell me something about it？ • 我对这件事不太高兴。 I am unsatisfied with this. • 这件事让我很生气。 I am very angry this.
物业常用服务英语
• 早上好/中午好/晚上好。 Good morning/afternoon/evening. • 很高兴为您服务！ I am always at your service! • 如果您需要什么帮助，请及时告诉我。 Justan do for you. • 请问您拜访哪户？ Which room do you visit?
• 这不足挂齿。 It’s not worth mentioning. • 是紧急事故。 It’s an emergercy. • 我怎么和您联络？ How can I contact with you? • 祝您新年愉快！ Happy new year!
物业服务英语口语
物业服务英语口语Property Management ConversationA: Good morning, how may I assist you today?B: Good morning, I am currently having an issue with my apartment. The air conditioning unit is not working properly.A: I apologize for the inconvenience. Could you please provide me with your apartment number?A: Thank you for providing that information. I will send a technician to your apartment to fix the air conditioning unit as soon as possible.A: The technician should be there within the next hour. Is there anything else I can assist you with today?B: No, that will be all for now. Thank you.B: Thank you, you as well.A: Good afternoon, how can I help you?B: Good afternoon. I have a question regarding the parking lot. It seems that my assigned parking spot is always occupied by someone else.A: I apologize for the inconvenience. May I have your apartment number, please?A: Thank you for the information. I will look into this matter and ensure that your assigned parking spot is available for you in the future.B: That would be great. Thank you for your help.B: Thank you, you too.A: Good morning, how may I assist you today?B: The issues are in the lobby area and the staircase leading to the upper floors.A: I apologize for the inconvenience. I will have our maintenance team address these issues immediately. Is there anything else you would like to report?B: That's all for now. I appreciate your prompt response.B: Thank you, you as well.A: Good afternoon, how can I assist you?A: Yes, there is a nominal fee to cover the maintenance and cleaning expenses. You can find the fee schedule on our website or inquire at the office.B: I see. I will make sure to check the website for more details. Thank you for your help.B: Thank you, you too.A: Good morning, how may I assist you today?B: Good morning. I have been experiencing some issues with the garbage disposal system in my apartment.A: I apologize for the inconvenience. Can you provide me with your apartment number, please?A: Thank you for the information. I will send a technician to your apartment as soon as possible to address the problem with the garbage disposal.A: The technician should be there within the next hour. Is there anything else I can assist you with today?B: No, that will be all for now. Thank you.B: Thank you, you as well.。
物业管理专业英语
物业管理专业英语物业管理专业英语是指在物业管理领域中使用的专业英语词汇和表达方式。
物业管理是指对房地产物业进行综合管理和维护的一项工作，包括物业运营、设施管理、客户服务等方面。
在国际化的背景下，掌握物业管理专业英语对于从事物业管理工作的人员来说至关重要。
以下是物业管理专业英语中常用的词汇和表达方式：1. Property management（物业管理）: The operation, control, and oversight of real estate properties, including residential, commercial, and industrial properties.2. Facility management（设施管理）: The coordination and maintenance of various physical assets within a building or property, such as HVAC systems, electrical systems, and security systems.3. Tenant（租户）: A person or organization that rents or leases a property from a landlord.4. Lease（租赁合同）: A legal contract between a landlord and a tenant that outlines the terms and conditions of the rental agreement.5. Maintenance（维护）: The ongoing upkeep and repair of a property or its facilities to ensure they are in good working condition.6. Rent（租金）: The payment made by a tenant to a landlord in exchange for the use of a property.7. Property inspection（物业检查）: The process of assessing the condition of a property to identify any maintenance or repair needs.8. Occupancy rate（入住率）: The percentage of occupied units in a property compared to the total number of units available for rent.9. Property manager（物业经理）: The person responsible for overseeing the day-to-day operations of a property, including tenant relations, maintenance, and financial management.10. Budgeting（预算编制）: The process of planning and allocating financial resources for the operation and maintenance of a property.11. Security measures（安全措施）: Measures taken to ensure the safety and security of a property and its occupants, such as surveillance systems, access control, and security guards.12. Customer service（客户服务）: The provision of assistance and support to tenants and other stakeholders in a property, including addressing their concerns and resolving any issues.13. Landlord（房东）: The owner of a property who rents or leases it to a tenant.14. Eviction（驱逐）: The legal process of removing a tenant from a property due to non-payment of rent or violation of the terms of the lease agreement.15. Lease renewal（租赁续约）: The process of extending the term of a lease agreement between a landlord and a tenant.以上是物业管理专业英语中常用的词汇和表达方式，掌握这些词汇和表达方式对于从事物业管理工作的人员来说非常重要。
物业管理服务英语
物业管理服务英语Property Management Services in EnglishIntroduction:Property management is a dynamic field that involves the oversight and direction of residential, commercial, or industrial real estate properties. In an increasingly globalized world, the ability to communicate effectively in English is crucial for property managers, owners, and tenants alike. This article will explore the key aspects of property management services and provide insights into how they are conducted in English.Understanding the Role of a Property Manager:A property manager's role is multifaceted, encompassing tasks such as tenant relations, financial management, property maintenance, and regulatory compliance. In English, property managers often use terms like "leasing," "rent roll," "capital improvement," and "common area maintenance" to describe their work.Tenant Relations:Effective communication is key in tenant relations. Property managers in English-speaking environments must be adept at crafting "letters of correspondence," conducting"tenant interviews," and explaining "lease agreements." They also need to be proficient in English to handle disputes and negotiate "rental agreements."Financial Management:Property managers are responsible for the financial health of the property. They prepare "income statements," "balance sheets," and "budgets." They also liaise with "accountants" and "financial institutions" to ensure the property's financial stability, using terms like "cash flow," "equity," and "liabilities."Property Maintenance:Regular maintenance is essential for keeping a property in good condition. Property managers coordinate with "maintenance crews," "contractors," and "landscapers," and they might use phrases like "preventative maintenance," "HVAC systems," and "plumbing repairs" in English.Regulatory Compliance:Adhering to local, state, and federal regulations is a critical part of property management. Managers must be well-versed in "building codes," "zoning laws," and "health and safety regulations." They also need to keep abreast of "legislative changes" and ensure "compliance with environmental standards."Marketing and Leasing:Attracting and retaining tenants is a significant part of property management. Managers use English to create "marketing materials," "online listings," and "social media campaigns." They also conduct "property tours" and "open houses" to showcase the property's features.Conclusion:Property management services are an integral part of the real estate industry, and the ability to communicate in English is indispensable for professionals operating in English-speaking markets. From tenant relations to financial management, maintenance, and regulatory compliance, a strong command of English is essential for success in this field. As the global real estate market continues to expand, the demand for property managers who can effectively communicate in English will only grow.。
物业管理专业英语
物业管理专业英语物业管理是指对房地产项目进行综合管理和维护的一系列活动。
在全球范围内，物业管理行业已经成为一个快速发展的领域。
为了满足这一需求，掌握物业管理专业英语成为了物业管理人员的重要技能之一。
本文将介绍物业管理专业英语的标准格式，以便使读者能够准确理解和运用相关词汇和表达。
一、物业管理概述物业管理（Property Management）是指对房地产项目进行综合管理和维护的一系列活动。
物业管理的目标是确保房地产项目的正常运营和增值，并提供良好的居住和工作环境。
物业管理人员需要具备良好的沟通和组织能力，以便与房地产业主、租户和其他相关方进行有效的合作。
二、物业管理专业英语词汇1. Property（房地产）：指不动产，包括土地和建筑物。
2. Real estate（房地产）：指土地及其上的建筑物。
3. Lease（租赁）：指租赁合同，即租户与房东之间的协议。
4. Tenant（租户）：指租赁房产的个人或组织。
5. Landlord（房东）：指出租房产的个人或组织。
6. Maintenance（维护）：指对房地产设施和设备进行保养和修理。
7. Facility（设施）：指房地产项目内的各种设备和设施，如电梯、供暖系统等。
8. Budget（预算）：指对物业管理活动进行财务规划和控制的预算。
9. Security（安全）：指保护房地产项目和居民安全的措施和设备。
10. Cleaning（清洁）：指对房地产项目进行清洁和卫生维护的活动。
三、物业管理专业英语表达1. Property management company（物业管理公司）：A company that specializes in managing real estate properties on behalf of owners or landlords.Example: Our property management company provides comprehensive services to ensure the smooth operation of your real estate investment.2. Lease agreement（租赁协议）：A legal contract between a tenant and a landlord that outlines the terms and conditions of the lease.Example: Before moving into the apartment, both the tenant and the landlord need to sign a lease agreement.3. Maintenance request（维修请求）：A formal request made by a tenant to the property management company for repairs or maintenance.Example: If you have any maintenance requests, please fill out the form and submit it to our office.4. Facility management（设施管理）：The management and maintenance of the facilities and equipment within a property.Example: Our facility management team ensures that all facilities are in good working condition and meet safety standards.5. Budget planning（预算规划）：The process of creating a financial plan for property management activities.Example: Our budget planning team carefully considers all expenses and revenue to create a realistic budget for the upcoming year.6. Security measures（安全措施）：Preventive actions taken to ensure the safety and security of the property and its occupants.Example: We have implemented various security measures, including CCTV cameras and access control systems, to protect our property.7. Cleaning services（清洁服务）：Professional cleaning services provided to maintain the cleanliness and hygiene of the property.Example: Our cleaning services team ensures that all common areas are regularly cleaned and well-maintained.四、物业管理专业英语实际应用1. Conversation between a property manager and a tenant:Tenant: Hi, I have a maintenance request regarding the leaking faucet in my bathroom.Property Manager: Thank you for letting us know. I will send our maintenance team to fix it as soon as possible. Could you please provide your contact information so that we can reach you?Tenant: Sure, my phone number is 123-456-7890.2. Email from a property management company to a landlord:Dear Landlord,We are pleased to inform you that we have successfully signed a lease agreement with a new tenant for your property. The tenant will move in on the 1st of next month. Please let us know if you have any specific instructions or requirements.Best regards,Property Management Company以上是物业管理专业英语的标准格式文本，涵盖了物业管理的概述、专业英语词汇和表达，以及实际应用场景。
物业有哪些常用的英语
物业有哪些常用的英语物业服务行业对人员领域几乎都有涉及到，那么，面对一些外来人员，物业人员需要用英语进行沟通。
那么，物业常用的英语都哪些呢?下面由店铺为你提供的相关资料，希望能帮到你。
物业常用英语一、物业服务类：1、Hi! Can I help you?/How can I help you?/Are you being helped?您好!你有什么事吗?2、Did you make an appointment with him/her?你跟他/她预约了吗?3、One moment please, let me call him/her first.稍等,我给他/她打个电话.4、 Sorry to have kept you waiting.抱歉,让你久等了.5、 Would you like to show me your room card?你能够出示一下你的房卡吗?二、工程管理类：1、I am a manager. (project manager, resident construction manager, construction superintendent,controller ,staff member, engineer, technician, economist, supervisor, foreman, worker) 我是经理.(项目经理、驻工地总代表、工地主任、管理员、职员、工程师、技术员、经济员、检查员、工长、工人).2、My technical specialty is civil engineering.(chemical engineering, process, mechanical equipment ,electrical, instrumentation, piping, welding, furnace building, corrosion prevention, thermal-insulation, heating-ventilation, quality control).我的技术专业是土建工程.(化工工程、工艺、机械设备、电气、仪表、管道、焊接、筑炉、防腐、保温、采暖通风、质量管理).3、This is the mechanician(electrician, pipelayer, welder, carpenter, turner, blacksmith, builder, erector,riveter, rigger, concrete worker, engine-driver, repair worker).这是机械钳工.(电工、管工、焊工、木工、车工、铁工、建筑工人、安装工人、铆工、起重工、混凝土工、司机、修理工).4、Our construction site is south of Guangzhou, near the Zhujiang River.我们的工地在广州以南,靠近珠江.5、This is a plot plan (general layout ,general arrangement, detail ,section, erection ,flow sheet, PID,assembly, civil, electrical, control and instrumentation, projection, piping, isometric ) drawing.这是一张平面布置(总平面、总布置、细部、剖面、安装、流程、带仪表控制点的管道、装配、土建、电气、自控和仪表、投影、配管、空视)图.三、商务洽谈类：1、We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods .我们希望在保证质量、互惠互利以及交易彼此需要的货物的基础上和你们建立业务关系。
物业基础英文教学讲义
售楼处英语教学打招呼用语：1.Good morning sir/madam/miss 先生/女士早上好Good afternoon sir/madam/miss 先生/女士下午好Good evening sir/madam/miss 先生/女士晚上好2.Nice to meet you. 很高興認識你(用於第一次見面)3.Welcome to 青秀城. 欢迎来到青秀城工作用语：4.What can I do for you? 我能为您做什么吗？How may I help you? 有什么能为您效劳的吗？（高阶版）5.Would you like something to drink? We have water 、tea 、soda and instantcoffee. 您想要喝点什么饮料吗？我们有白开水、茶、汽水、速溶咖啡。
6.Excuse me 抱歉Sorry to interrupt you (抱歉打扰了/ 抱歉打断了您的谈话）e in, please. 请进Sit down, please. 请坐8.Excuse me, where is the restroom? (washroom 、toilet) 不好意思,请问厕所在哪？It's near the lobby. Please go along the left corridor and when you see the elevator, it's on your left side.邻近大堂,请沿著左边的走道走,看到电梯之后,就在您的左手边。
9.Follow me please, I could show you the way.请跟著我, 我带您去。
This way please. 请往这边走。
10.Thank you 谢谢Thank you very much 非常感谢I appreciate your help.我由衷感谢你的帮助（進階）11.you're welcome.It's my pleasure 不客气这是我的荣幸12.Just wait a moment please.I will be back soon 请稍等下, 我马上回来。
物业管理专业英语
物业管理专业英语物业管理专业英语是指在物业管理领域中使用的英语词汇、表达方式和相关知识。
物业管理是指对房地产物业进行综合管理、维护和运营的一项工作，包括物业设施的维修、安全管理、租赁管理、财务管理等方面。
在国际化的背景下，掌握物业管理专业英语对于从事物业管理工作的人员来说至关重要，可以提高工作效率和与国际合作伙伴的沟通能力。
物业管理专业英语涉及到各个方面的知识，下面将对常用的词汇和表达方式进行详细介绍。
1. 物业管理基础词汇：- Property management: 物业管理- Real estate: 房地产- Facility: 设施- Maintenance: 维修- Security: 安全- Leasing: 租赁- Finance: 财务- Tenant: 租户- Landlord: 房东- Contract: 合同- Budget: 预算- Inspection: 检查- Repair: 修理- Complaint: 投诉- Occupancy rate: 出租率- Market analysis: 市场分析- Sustainable development: 可持续发展2. 物业管理流程表达方式：- Property acquisition and development: 物业获取和开发- Facility planning and design: 设施规划和设计- Lease negotiation and contract signing: 租赁谈判和合同签订- Tenant screening and selection: 租户筛选和选择- Rent collection and financial management: 租金收取和财务管理- Maintenance and repair management: 维修和修理管理- Security and safety management: 安全管理- Complaint handling and dispute resolution: 投诉处理和纠纷解决- Market analysis and rental rate adjustment: 市场分析和租金调整- Sustainable development planning: 可持续发展规划3. 物业管理相关知识：- Property types: 不同类型的物业，如住宅、商业、工业等- Property valuation: 物业估值- Property insurance: 物业保险- Property laws and regulations: 物业法律法规- Energy efficiency: 能源效率- Green building: 绿色建筑- Emergency response and disaster management: 应急响应和灾害管理- Tenant relations and customer service: 租户关系和客户服务- Technology and innovation in property management: 物业管理中的技术和创新以上是物业管理专业英语的一些基础词汇、表达方式和相关知识。
服务人员英语礼貌用语
服务人员英语礼貌用语1. "Good morning/afternoon/evening."3. "It's nice to meet you."4. "How can I help you?"5. "How may I be of assistance?"7. "What can I do for you?"8. "What can I help you with?"9. "What do you need today?"10. "Let me know if you need any help."11. "What can I do to make your experience better?"12. "Can I help you find something?"13. "What do you need me to do?"14. "It's my pleasure to help you."15. "Let me show you where to go."16. "I'm here to answer your questions."17. "I would be happy to help you with that."18. "That sounds like an interesting idea."19. "I'm happy to help in any way I can."20. "I'd be glad to assist you in any way possible."21. "I would love to help you out."22. "I will do my best to help you."23. "If you have any questions, please let me know."24. "Is there anything else I can do for you?"25. "Please let me know what I can do for you."26. "Please feel free to ask me any questions."27. "Please let me know if there's anything else I can do for you."28. "Thank you for your patience and understanding."29. "I apologize for the inconvenience."30. "I'm sorry for the wait."31. "I'm sorry you didn't get the results you were expecting."32. "I'm sorry about the delay."34. "I apologize for the inconvenience this has caused you."35. "Thank you for your feedback, we will take it into consideration."36. "I'm really sorry to hear that you weren't satisfied with our service."37. "I'm sorry for any confusion this may have caused."38. "I understand how this could be frustrating for you."39. "I'm sorry for any issues you may have encountered."41. "Thank you for bringing this to our attention."42. "I apologize for any confusion."43. "It looks like there's been a misunderstanding."44. "I will work to make sure this doesn't happen again."45. "I understand your concern and appreciate you bringing it to our attention."46. "I'm sorry that you feel that way."47. "I understand your point of view."49. "Thanks for bringing this to my attention."50. "I'm sorry about the inconvenience."51. "I apologize for any issues you may have encountered."52. "I understand what you're saying and will take it into consideration."55. "I apologize for any inconvenience caused."56. "Thank you for bringing this up."57. "I'm sorry for any trouble this may have caused you."58. "I understand your situation and will work to make it better."59. "We apologize for any confusion or inconvenience this may have caused you."60. "I regret that this happened and I am here to help solve the problem."61. "I understand your frustration and I will do my best to make sure this doesn't happen again."62. "I am sorry for the silly mistake I have made."63. "I apologize for any frustration this might have caused you."64. "I apologize for the delay in getting back to you."65. "I am sorry for not being able to fulfill your request."66. "It's unfortunate that this happened. We will work to ensure it doesn't happen again."67. "I understand your disappointment. We will do better in the future."68. "I regret that your experience wasn't as pleasant as it should have been."。
物业管理专业英语
物业管理专业英语物业管理是指对房地产物业进行综合管理的一门学科，它涉及到房地产的运营、维护、维修、改造、租赁等多个方面。
在国际化的背景下，掌握物业管理专业英语是非常重要的。
本文将为您详细介绍物业管理专业英语的相关内容。
一、物业管理的基本概念1. Property Management（物业管理）物业管理是指对房地产物业进行全面管理的一项综合性工作，包括物业维护、设施管理、租赁管理、安全管理等。
2. Real Estate（房地产）Real Estate是指土地及其上的建筑物，包括住宅、商业、工业等各类房地产。
3. Facility Management（设施管理）Facility Management是指对建筑物及其设施设备进行管理和维护的工作，包括设备保养、设备维修、设备更新等。
4. Lease Management（租赁管理）Lease Management是指对房地产租赁活动进行管理的工作，包括租赁协议的签订、租金的收取、租户关系的维护等。
5. Security Management（安全管理）Security Management是指对房地产物业安全工作的管理，包括安全设施的维护、安全巡查、安全培训等。
二、物业管理相关英语词汇1. Property（物业）Property是指房地产物业的总称，包括住宅、商业、工业等各类房地产。
2. Tenant（租户）Tenant指租赁房地产物业的人或企业。
3. Landlord（房东）Landlord指出租房地产物业的人或企业。
4. Maintenance（维护）Maintenance是指对房地产物业进行日常维护和保养的工作。
5. Repair（维修）Repair是指对房地产物业进行修理和恢复原状的工作。
6. Renovation（改造）Renovation是指对房地产物业进行装修和改造的工作。
7. Lease Agreement（租赁协议）Lease Agreement是指租赁双方签订的合同文件，规定了双方的权利和义务。
物业管理专业英语
物业管理专业英语物业管理专业英语是指在物业管理领域中使用的英语专业术语和表达方式。
物业管理是指对房地产物业进行全面管理和运营的一种管理方式，包括房屋维修、设备设施管理、安全管理、环境卫生管理、客户服务等方面。
在国际化的背景下，物业管理专业英语的学习和掌握对于从事物业管理工作的人员来说至关重要。
以下是物业管理专业英语的一些常用词汇和表达方式：1. Property Management - 物业管理2. Real Estate - 房地产3. Facility Management - 设备设施管理4. Maintenance - 维修5. Security Management - 安全管理6. Environmental Management - 环境管理7. Tenant - 租户8. Lease Agreement - 租赁协议9. Rent Collection - 租金收取10. Property Inspection - 房屋检查11. Complaint Handling - 投诉处理12. Budgeting - 预算管理13. Energy Efficiency - 能源效率14. Emergency Response - 应急响应15. Customer Service - 客户服务16. Renovation - 翻新17. Occupancy Rate - 出租率18. Lease Renewal - 续租19. Property Valuation - 房产估值20. Landlord - 房东在物业管理专业英语中，往往会遇到以下场景和对话：1. 客户服务场景：Tenant: Hi, I'm having some issues with the plumbing in my apartment.Property Manager: I'm sorry to hear that. We will send a maintenance team to fix it as soon as possible.2. 租赁协议场景：Landlord: The lease agreement will be valid for one year, starting from July 1st.Tenant: Sounds good. I will sign the agreement and pay the deposit.3. 房屋检查场景：Property Manager: We will conduct a property inspection next week. Please make sure your apartment is clean and tidy.Tenant: Sure, I will prepare for the inspection.4. 投诉处理场景：Tenant: I have been experiencing excessive noise from the neighbors. Can you please address this issue?Property Manager: We apologize for the inconvenience. We will talk to the neighbors and take necessary actions.5. 预算管理场景：Property Manager: We need to prepare the budget for the next fiscal year. Please provide the estimated expenses for your department.Facility Manager: I will gather the information and submit it to you by the end of the week.以上是物业管理专业英语的一些常用词汇、场景和对话示例。
物业管理专业英语
物业管理专业英语物业管理专业英语是指在物业管理领域中使用的英语专业术语和表达方式。
物业管理是指对房地产项目进行综合管理和运营的过程，包括管理、维护、改善和增值等方面。
在国际化的背景下，掌握物业管理专业英语对于从事物业管理工作的人员来说至关重要。
下面是物业管理专业英语的一些常用词汇和表达方式：1. Property management - 物业管理Property management refers to the operation and control of real estate properties, including residential, commercial, and industrial properties.2. Facility management - 设施管理Facility management involves the maintenance, operation, and improvement of the physical assets within a property, such as buildings, equipment, and utilities.3. Lease agreement - 租赁协议A lease agreement is a legally binding contract between a landlord and a tenant, outlining the terms and conditions of the rental arrangement.4. Tenant - 租户A tenant is a person or organization that rents or occupies a property owned by another party, usually in exchange for monthly rent payments.5. Landlord - 房东A landlord is the owner of a property that is rented or leased to a tenant. The landlord is responsible for maintaining the property and collecting rent.6. Maintenance - 维护Maintenance refers to the regular upkeep and repair of a property to ensure its proper functioning and appearance.7. Security - 安全Security measures are implemented to protect a property and its occupants from potential threats, such as theft, vandalism, or unauthorized access.8. Budgeting - 预算编制Budgeting involves the estimation and allocation of financial resources for various expenses related to property management, such as maintenance, utilities, and staff salaries.9. Occupancy rate - 入住率The occupancy rate is the percentage of rented or occupied units within a property. It is often used as an indicator of the property's profitability and market demand.10. Rent collection - 租金收取Rent collection is the process of collecting monthly rental payments from tenants. It may involve various methods, such as in-person payments, online transfers, or automatic deductions.11. Tenant screening - 租户筛选Tenant screening is the process of evaluating potential tenants to determine their suitability and reliability as renters. It may involve background checks, credit checks, and reference checks.12. Property inspection - 房屋检查Property inspection is the assessment of a property's condition to identify any maintenance or safety issues. It is typically conducted before a tenant moves in or after they move out.13. Eviction - 驱赶Eviction is the legal process of removing a tenant from a property due to non-payment of rent, violation of lease terms, or other breaches of the rental agreement.14. Common area - 公共区域Common areas are shared spaces within a property that are accessible to all tenants, such as lobbies, hallways, elevators, and parking lots.15. Lease renewal - 租赁续约Lease renewal refers to the extension of a lease agreement between a landlord and a tenant. It may involve negotiating new terms, such as rent increases or lease duration.以上是物业管理专业英语中的一些常用词汇和表达方式，这些术语和短语可以匡助物业管理人员更好地与国际客户、合作火伴和同行进行交流和沟通。
英语口语900句：物业服务
?无忧考网英语口语频道为网友整理的英语口语900句
★无忧考频道为友整理的《英语口语900句：物业服务》，供大家参考学习。 物业服务
Our apartment management service is good. The apartment management service is not good. Their charge is too high. Could you send someone to repair it? Could you work out a solution as soon as possible? I really appreciate your help. I'm here to talk with you on behalf of the residents of this community. I have complaints. Nobody collects the garbage. 投诉
W: Are you the manager of apartment management service? M: Yes, I am. Can I help you? W: I’m here to see you on behalf of the dwellers in the apartment. The heating system in the apartment doesn’t work yet. Last time you promised you would fix it in two days. But two weeks have passed. We are freezing. M: Oh. I’m sorry for that. This time I assure you we’ll fix it before Christmas. W: What? That’s another week to go!
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5．客人对自己说“Thank you.”时 ．客人对自己说 时 回答
You are welcome. 不客气。 Thank you, sir. 谢谢您，先生。 Thank you very much. 非常感谢您。
7．当客人准备离开时，可以说： ．当客人准备离开时，可以说：
目录
一 时间篇 二 数字篇 三 口语篇 四 疑问句的几种基本句型 五 对话篇 六 物业篇
一 月份的英语表示
月份 一月 二月 三月 四月 五月 六月 英语 January 简写 Jan. 月份 七月 八月 九月 十月 英语 July August 简写 July Aug.
.
February Feb. March April May June Mar. Apr.
17th
seventeenth
第十八
18th
eighteenth
招
呼
1、Good morning ，sir（madam） 、 （ ） 早上好，先生（小姐） 早上好，先生（小姐） 2、Good afternoon ，ladies and 、 gentlemen 下午好，女士们，先生们。 下午好，女士们，先生们。 3、Good evening ，miss Price 、 晚上好，普莱丝小姐。 晚上好，普莱丝小姐。 4、How are you today ，Mr. Brown ？ 、 你今天好吗？布朗先生。 你今天好吗？布朗先生。
I am afraid Mr. Hao is on another line. Could you hold the line, please? 不好意思，郝先生正在讲电话。请您在线上稍 侯好吗？ I’ll tell him to call you back when he returns. 他回来时，我会请他回电。 May I have your name and phone number, please? 请告诉我您的大名和电话好吗？
第六 第九
6th
sixth
7th
seventh
8th
eighth
9th
ninth
第十
10th
tenth
第十一
11th
eleventh
第十二
12th
twelfth
第十 三
13th
thirteenth
第十四
14th
fourteenth
第十五
15th
fifteenth
第十 六
16th
sixteenth
第十七
一
1 one 2 two
数字的英文表示
3 three 4 four 5 five
6
six
7
seven
8
eight
9
nine
10
ten
11
eleven
12
twelve
13
thirteen
14
fourteen
15
fifteen
16
sixteen
17
seventee n
18
eighteen
19
nineteen
疑问的四种基本句型 一 表达式 1. May I ... 2. Could you ... 3. Would you ... 4.Shall I ...? 只要理解这四种基本的句型，就可 以处理大部分业务上的状况。
疑问的四种基本句型 二 范例 1．自己要做什么事时，就使用 ．自己要做什么事时，就使用May I ... May I have your name, please? 请问尊姓大名 May I see your passport, please? 请让我看一下您的护照好吗？ May I know your nationality, please? 请 问您的国籍是什么？
5. 当会话结束时
Thank you for calling. 感谢您的来电。 You are welcome, sir. 先生，不客气。 We look forward to hearing from you. 我们静候您的佳音。
Lesson 1 要找的人不在 a: Hello, This is carol. May I speak to Miss Chen? b: Yes, one moment please. I'll get her for you. a: Thank you. b: I'm sorry, she's not at her room right now. a: Oh, I'll call her again.
9、You
Expressing welcome 表示欢迎 1、Welcome to Dragon Bay， miss Henry. 、 ， 欢迎您来到龙湾 享利小姐。 龙湾， 欢迎您来到龙湾，享利小姐。 2 、 Welcome to our western restaurant. 欢迎来我们西餐厅 3、We’re glad to have you here. 、 我们很高兴你来到这 我们很高兴你来到这儿 4、 I‘m always at your service ，sir 、 （madam）。 ）。 随时为你效劳，先生（小姐）。 随时为你效劳，先生（小姐）。
4 约时间见面 1. Would it be possible to see Mr. Scott sometime this week?请问这星期能否跟史考 特先生见个面？ 2. I'd like to meet you the day after tomorrow. 我想在后天拜访你。 3. I'd like to talk to you about the new product. 我想要和你谈谈新产品。 4. I'd like to make an appointment with Mr. Scott. 我想要跟史考特先生约个时间见面。 *
公司前台文员常用电话英语口语
1． 接电话时不可以简单地回答“Hello”, 而应报上自己的公司或所属单位的名称。 例如： “Hello, this is Information Desk， The Dragon Bay Property Management” 您好，这里是龙湾物业公司问询处。 “Information Desk speaking. May I help you?” 问询处，请问您要服务吗?
5、I‘m quite well ，thank you. 我很好，谢谢你。 我很好，谢谢你。 6、Nice to meet you ，sir. 、 见到你真高兴，先生。 见到你真高兴，先生。 7、Are you Mrs. Best？ 、 ？ 你是贝丝特夫人吗？ 你是贝丝特夫人吗？
must be professor Ford. 你一定是福特教授。 你一定是福特教授。 10、May I know your name，sir 、 ， （madam）？ ）？ 我可以知道你的名字吗？先生（ 我可以知道你的名字吗？先生（小 姐）。 11、Here‘s a letter for you ，Dr 、 White. 怀特医生，这儿有你的一封信。 怀特医生，这儿有你的一封信。
三、回答
1．一般性的回答 ．
I see, sir. 我明白了，先生。 Certainly, sir. 好的，先生。
2．请对方再等一会儿 ．
Just a moment, please. 请稍等。 Thank you for waiting. 您久等了，先生。 I am very sorry to have kept you waiting.
3．询问客人的喜好或是做什么时， ．询问客人的喜好或是做什么时， 可使用Would you ... 可使用
Would you like tea or coffee? 请问您要 喝茶还是咖啡？ Would you like to take a taxi? 请问您要 搭计程车吗？ Would you mind sitting here? 请问您介 意坐在这里吗？
2.打错电话
I am afraid you have the wrong number. 不好意思，您打错电话了。 This is the front desk ，the dragon bay service, 2234-1156. 这里是龙湾别墅服务中心前台，电话是 2234-1156。
3. 工作人员不在时
2．麻烦客人时，可使用Could you ... ．麻烦客人时，可使用
Could you fill out the form, please? 请您填写这张表格好吗？ Could you write that down, please? 请您写下来好吗？ Could you hold the line, please? 请不要挂电话好吗？
Sunday
缩写
Mon.
Tue.
Wed.
Thu.
Fri.
Sat.
Sun.
三 钟点的表示
1 . 现在时间是十点钟 2. 现在时间十点半 3.今天是星期天 4.明天是星期一 5.昨天是星期五 6.现在是8点过几分了 7.已经六点三十分了 It’s ten o’clock now. It’s half past ten. Today is Sunday Tomorrow will be Monday Yesterday was Saturday It’s a few minutes after eight. It’s already six thirty
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twenty
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thirty
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forty
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fifty
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seventy
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eight