酒店各部门缩写
酒店各部门缩写
For personal use only in study and research; not for commercial use1、酒店各部门英文缩写?:总经理:GM 客服部总监:DOR 副总经理:DGM 大堂经理:AM 财务部:FIN 财务总监:DOF 销售总监:DOM 前厅部:FO 工程部:ENG 人力资源部:HR 客房部:HK 前台:FD前厅部经理:FOM 礼宾部:CONC 商务中心:BC 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场部:MC 总经办:GD 2、酒店专业英文及缩写:ARI平均房价指数: Average Rate Index;CTP营业利润贡献:Contribution to Trading Profit;GOP总经营利润:Gross Operating Profit;RPAR平均每间可卖房间的收入:Revenue Per Available Room ;RGI收入产生指数:Revenue Generation Index;GSTS宾客意见调查系统:Guest Satisfaction Tracking System;ESPS员工满意度调查:ESPS=Employee Satisfaction Pulse Survey ;TQM全面质量管理:TQM= Total Quality Management ;QES质量评估系统ES= Quality Evaluation System ;PMS酒店经营管理系统: PMS= Property Management System ;SOP(标准经营程序): SOP= Standard Operating Procedures ;KNR重要公司协议价:KNR (Key Negotiated Rate);LNR"当地"公司协议价NR(Local Negotiated Rate);RFP合作协议申请:RFP= Request for Proposal ;FIT (散客):FIT=Fully Independent Traveler ;DND (请勿打扰):DND= Do Not Disturb ;VIP (非常重要的人):VIP= Very Important Person ;IBP(综合经营计划):IBP= Integrated Business Plan;VCRO预订中心的预订系统:VCRO= Virtual Central Reservation Office。
酒店各部门英文缩写
酒店各部份英文缩写之迟辟智美创作总经理办公室:GM人力资源部:HR财政部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MC MarketingCommunications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 年夜堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财政部FC---FINANCIAL CONTROLLER财政总监行政总厨 A.T.KAdministrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师 Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机 Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher 计划财政部Finance and Accounting Division财政部Accounting Department本钱部Cost-control Department推销部Purchasing Department审计部 Auditor Department财政总监Financial Controller (Director of Finance)财政部经理Chief Accountant本钱部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager推销部经理Purchasing Manager推销部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk本钱核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk 文员Secretary食品推销员Purchasing Clerk - F&B物资推销员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager年夜堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor 洗衣房主管:Laundry Superviso r布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer 餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager中餐厅经理Chinese Restaurant Manager咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman 咖啡厅主管:Coffee Shop Supervis or高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门常用缩写
酒店各部门常用缩写红字为缩写部门 DEPARTMENT DEPT职位 POSITION POS行政办 EXECUTIVE OFFICE EO财务部 FINANCE DEPARTMENT FIC会计部 ACCOUNTING ACCT采购部 PURCHASING DEPARTMENT PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT S & M 前厅部 FRONT OFFICE DEPARTMENT F.O (F/O)管家部 HOUSEKEEPING HSKP洗衣房 LAUNDRY ROOM LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT F & B中餐厅 CHINESE RESTAURANT CHN REST西餐厅 WEST RESTAURANT WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT HR 培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部:接待处 RECEPTION RECP行政楼层 EXECUTIVE FLOOR E/F询问处 INFORMATION INFM订房部 RESERVATION RESV总机房 OPERATOR / TELEPHONE ROOM OPT礼宾部 CONCIERGE CON商务中心 BUSINESS CENTRE BC大堂副理 ASSISTANT MANAGER AM车队 TRANSPORTATION TRA账务处 CASHIER 、 ACCOUNTING DESK大堂 LOBBY楼层 FLOOR /F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位:总经理 GENERAL MANAGER GM行政助理 ASSISTANT EXECUTIVE MANAGER AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING DOS市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING ADOS 市场及销售部经理 SALES MANAGER销售员 SALES SALES前厅经理 FRONT OFFICE MANAGER FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER AFOM大堂副经理 ASSISTANT MANAGER AM接待员 RECEPTIONIST / RECEPTION CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER AEH助理管家 ASSISTANT HOUSEKEEPER AH楼层服务员 ROOM ATTENDANT ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE DOFB行政总厨 EXECUTIVE SOUS CHEF点心总厨 DIM SUM CHEF人力资源部经理 HUMAN & RESOURCES MANAGER HR MGR总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER MGR主任 SUPERVISOR SUP领班 CAPTAIN CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER EOD值班经理 DUTY MANAGER DM酒店常用术语:接待处用语:入住 CHECK - IN C / I退房 CHECK - OUT C / O预订 BOOKING 、 RESERVATION BKG 预期抵店 ARRIVAL 、 DUTE IN ARL提前抵达 EARLY ARRIVAL预期离店 DEPARTURE 、 DUTE OUT DEPT 确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类:顾客、宾客 CLIENT 、 GUEST散客 WALK IN W / I、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST L / S GST贵宾 VERY IMPORTANT PERSON VIP旅行社 TRAVEL AGENT TVL AGT自用房 HOUSE USE H/U公司 COMPANY COM付帐(动) PAY付帐(名) PAYMENT]信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印(机) COPY (MACHINE)网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------IDD国际长途 ------DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND天气 WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL SAFE吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐 BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST ABF欧陆式早餐 CONTINENTAL BREAKFAST CBF东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE A.R.R 收款的指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER O.O.O包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORTANT PERSON V.I.P营业利润贡献 Contribution to Trading Profit CTP总经营利润 Gross Operating Profit GOP平均每间可卖房间的收入 Revenue Per Available Room RevPAR 收入产生指数 Revenue Generation Index RGI宾客意见调查系统 Guest Satisfaction Tracking System GSTS 员工满意度调查 Employee Satisfaction Pulse Survey ESPS全面质量管理 Total Quality Management TQM质量评估系统 Quality Evaluation System QES酒店经营管理系统 Property Management System PMS(标准经营程序) Standard Operating Procedures SOP重要公司协议价 (Key Negotiated Rate)KNR当地"公司协议价 (Local Negotiated Rate)LNR合作协议申请 Request for Proposal RFP散客 Fully Independent Traveler FIT综合经营计划 Integrated Business Plan IBP预订中心的预订系统 Virtual Central Reservation Office VCRO国家:阿根廷 ARGENTINA AR澳大利亚 AUSTRALIA AU奥地利 AUSTRIA AT巴哈马 BAHAMAS BS比利时 BELGIUM (BELGIQUE)BE贝宁 BENIN BJ玻利维亚 BOLIVLA BO巴西 BRAZIL (BRASIL)BR英国 BRITAIN UK缅甸 BURMA MM加拿大 CANADA CA智利 CHILE CL丹麦 DENMARK (DANMARK)DK德国 DEUTSCHLAND DE厄瓜多尔 ECUADOR EC斐济 FIJI FJ法国 FRANCEE FR加蓬 GABON GA希腊 GREECE GR厄地马拉 GUATEMALA瓦亚那 GUYANA GY海地 HAITI HT洪都拉斯 HONDURAS HN香港 HONG KONG HK印度 INDIA IND印度尼西亚 INDONESIA伊拉克 IRAQ IQ爱尔兰 IRELAND IE以色列 ISRAEL IL意大利 ITALY(ITALIA)IT牙买加 JAMAICA JM日本 JAPAN JP约旦 JORDAN JO基里巴斯 KIRIBATI KI卢森堡 LUXEMBOURG LU马达加斯加 MADAGASCAR (MALAGASY)MG 澳门 MACAO MO马来西亚 MALAYSIA MY毛里求斯 MAURITIUS MU墨西哥 MEXICO MX尼泊尔 NEPAL NP荷兰 NETHERLANDS (HOLLAND)NL新西兰 NEW ZEALAND NZ尼日尔 NIGER NE尼日利亚 NIGERIA NG挪威 NORWAY NO巴基斯坦 PAKISTAN PK巴拿马 PANAMA PA巴拉瓦 PARAGUAY PY秘鲁 PERU PE菲律宾 PHILIPPINES PH葡萄牙 PORTUGAL PT沙特阿拉伯 SAUDI ARABLA SA赛舌尔 SEYCHELLES新加坡 SINGAPORE SG南非 SOUTH AFRICA ZA西班牙 SPAIN (ESPANA)斯里兰卡 SRI LANKA苏里南 SURINAME SR斯威士兰 SWAZILAND SZ瑞典 SWEDEN (SVERIGE)SE瑞士 SWITZERLAND (SUISSE)泰国 THAILAND TH汤加 TONGA TO特立尼达和多巴哥 TRINIDAD AND TOBAGO 突尼斯 TUNISIA美国 UNITED STATES OF AMERICA U.S.A乌拉圭 URUGUAY UY委内瑞拉 VENEZUELA VE南斯拉夫 YUGOSLAVLA YU扎伊尔 ZAIRE ZR巴林 BANGLADESH BH孟加拉 BERMUDA BD百慕达 BRAZIL BM塞浦路斯 CYPRUS捷克共和国 CZECH REPUBLIC CZ多明尼加共和国 DOMINICAN REPUBLIC DM 埃及 EGYPT EG芬兰 FINLAND FI伊朗 IRAN IR喀麦隆 CAMEROON CM直布罗陀 GIBRALTOR GI哥伦比亚 COLOMBIA。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Order Take楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公共区域主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Storekeeper清洁工:P.A.客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress迎宾:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Floor ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员StoreKeeper宾客关系主任 Guest Relation Officer 宾客服务经理 Guest Service Manager保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店部门英文缩写
总经理办公室:GM人力资源部:HR财务部:A/C餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心康乐部:ENT前厅部:FO销售部:S&M总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner司机 Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher 计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department 西餐部Western Restaurant Department 厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理 DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部 FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力资源部 FN---FINANCIAL DEPARTMENT 财务部 FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长 Board Chairman (Director) 董事总经理Managing Director经济师 Economist首席会计师 Chief Accountant总经理General Manager副总经理 (Vice) Deputy General Manager驻店经理 Resident Manager总经理行政助理 Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office) 机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division 人事部Personnel Department培训部Training Department质检部Quality Inspection Department 员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources 人事培训经理 P&T Manager 人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver 员工宿舍管理员 Dormitory Keeper 员工餐厅勤杂工 Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher 计划财务部Finance and Accounting Division 财务部Accounting Department成本部Cost-control Department 采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain 总台结帐领班F/O Cashier Captain 夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk 文员Secretary食品采购员Purchasing Clerk - F&B 物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B 物资保管员 Storeroom Keep - Material 餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer 销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表 Sales Executive公关代表 P.R. Representative 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department 客房部(管家部)Housekeeping Department 预订部Reservation Department 宾客关系主任Guest Relation Officer 资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager Guest Relation Manager 宾客关系经理礼宾主管Chief Concierge客务主任Guest Relation Officer 接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor 布草主管:Uniforms Supervisor 服务中心领班:Service Center Captain 公卫领班:PA Captain 水洗领班:Laundry Captain 干洗领班:Dry Clean Captain布草领班:Uniforms Captain 仓管员:Store man 清洁工:P.A. Man 客房服务员:Room Attendant缝纫工:Seamstress 熨烫工:Presser 洗涤工:Washer餐饮部Food & Beverage Division 中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department 管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department 总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer 中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor 高级主管;Senior Supervisor 领班:Captain高级服务员:Senior Waiter & Waitress 服务员:Waiter & Waitress 咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director 艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer 康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):Captain DJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant 桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & Waitress DJ员:DJ咨客:Hostess工程部Engineering Department 工程总监Chief Engineer工程部经理Engineering Manager 值班工程师Duty Engineer工程部经理Engineering Manager 运行经理Operation Manager 维修经理Repairing Manager 安消经理Fire Control Supervisor 运行领班Operation Captain 强弱电领班Strong & Weak Captain 维修领班Repairing Captain 空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department 保安部经理Security Manager 保安部副经理Asst. Security Manager 保安部主任Security Manager 保安员Security Manager安消部经理Security Manager 警卫领班Security Captain 门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department 西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
酒店各部门英文缩写
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OFSALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理Revenue Manager RECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice) 驻店经理Resident Manager总经理行政助理Executive Assistant Manager (EAM)总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理 P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员 Payroll Clerk培训主任Training Officer行政部主任Executive Officer秘书Secretary员工事务长 Staff Purser车队队长 Driver Captain Chief Driver员工宿舍管理员Dormitory Keeper员工餐厅勤杂工Staff Restaurant Cleaner 司机 Driver更衣室管理员:Staff Lockers Rooms Keeper 翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部Auditor Department财务总监Financial Controller (Director of Finance)财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员Night Auditor信用管理员Credit Clerk应收款管理员A/R Clerk往来款结算员Accounting Clerk收入费用结算员Accounting Clerk成本核算员Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary 食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material 食品保管员Storeroom Keep - F&B物资保管员Storeroom Keep - Material 餐厅收款员F&B Cashier总台收款员F/O Cashier市场营销部Sales & Marketing Division 销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager 销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive 销售代表Sales Executive公关代表 P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor 高级客户经理Senior Account Manager 资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor 礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager宾客关系经理Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部Chinese Restaurant Department西餐部Western Restaurant Department厨房部Kitchen Department管事部Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager 营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager 保健部主管Health supervisor康乐部Recreation and Entertainment Department舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center Supervisor DJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor 康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain 强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant锅炉工Boiler配电工Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department商场部经理Shop Manager商场营业员Shop Assistant。
酒店中常用的英文缩写
酒店中常用的英文缩写部门 DEPARTMENT 简称:DEPT职位 POSITION 简称: POS行政办 EXECUTIVE 简称: OFFICE EO财务部 FINANCE DEPARTMENT 简称:FIC会计部 ACCOUNTING 简称:ACCT采购部 PURCHASING DEPARTMENT 简称:PD酒水仓 BEVERAGE STORE食品仓 FOOD STORE日用品仓 GENERAL STORE市场及销售部 SALES & MARKETING DEPARTMENT 简称:S & M前厅部 FRONT OFFICE DEPARTMENT 简称:F.O F/O管家部 HOUSEKEEPING 简称:HSKP洗衣房 LAUNDRY ROOM 简称:LR布草房 LINEN ROOM游泳池 SWIMMING POOL餐饮部 FOOD & BEVERAGE DEPARTMENT 简称: F & B中餐厅 CHINESE RESTAURANT 简称: CHN REST西餐厅 WEST RESTAURANT 简称: WEST REST日本餐厅 JAPANESE RESTAURANT大堂吧 LOBBY BAR送餐部 ROOM SERVICE 简称:RM SVC宴会中心 BANQUET CENTRE会议厅 CONFERENCE HALL管事部 STEWARD娱乐部 ENTERTAINMENT DEPARTMENT 简称:ENT夜总会 NIGHT CLUB桑拿 SAUNA健身中心 HEALTH CENTRE美容美发中心 BEAUTY & BARBER CENTRE保龄球室 BOWLING BALL工程部 ENGINEERING DEPARTMENT ENG保安部 SECURITY DEPARTMENT SEC人力资源部 HUMAN & RESOURCES DEPARTMENT 简称: HR 培训部 TRAINING DEPARTMENT员工饭堂 STAFF CANTEEN员工宿舍 STAFF DORMITORY医务室 CLINIC ROOM图书馆 LIBRARY前厅各分部:接待处 RECEPTION 简称: RECP行政楼层 EXECUTIVE FLOOR 简称: E/F询问处 INFORMATION 简称: INFM订房部 RESERVATION 简称:RESV总机房 OPERATOR / TELEPHONE ROOM 简称: OPT 礼宾部 CONCIERGE 简称: CON商务中心 BUSINESS CENTRE 简称: BC大堂副理 ASSISTANT MANAGER 简称: AM车队 TRANSPORTATION 简称:TRA账务处 CASHIER 、 ACCOUNTING 简称: DESK大堂 LOBBY楼层 FLOOR / F后勤办公室 BACK OFFICE员工通道 STAFF ENTRANCE职位:总经理 GENERAL MANAGER 简称:GM行政助理 ASSISTANT EXECUTIVE MANAGER 简称: AEM行政秘书 EXECUTIVE SECRETARY财务总监 FINANCIAL CONTROLLER 简称: FC总会计师 CHIEF ACCOUNT成本会计师 COST ACCOUNT采购部经理 PURCHASING MANAGER 简称:PURCHASING MGR市场及销售总监 DIRECTOR OF SALES & MARKETING 简称:DOS 市场及销售副总监 ASSISTANT DIRECTOR OF SALES & MARKETING简称:ADOS市场及销售部经理 SALES MANAGER销售员 SALES 简称:SALES前厅经理 FRONT OFFICE MANAGER 简称: FOM前厅副经理 ASSISTANT FRONT OFFICE MANAGER 简称:AFOM大堂副经理 ASSISTANT MANAGER 简称: AM接待员 RECEPTIONIST / RECEPTION简称: CLERK订房员 RESERVATION CLERK RESV CLERK行李员 BELL BOY / BELL MAN门童 DOORMAN接线生 OPERATOR司机 DRIVER行政管家 EXECUTIVE HOUSEKEEPER 简称: EH副行政管家 ASSISTANT EXECUTIVE HOUSEKEEPER 简称:AEH 助理管家 ASSISTANT HOUSEKEEPER 简称:AH楼层服务员 ROOM ATTENDANT 简称: ATT餐饮总监 DIRECTOR OF FOOD & BEVERAGE 简称: DOFB 行政总厨 EXECUTIVE SOUS 简称:CHEF点心总厨 DIM SUM 简称:CHEF人力资源部经理 HUMAN & RESOURCES MANAGER 、简称: HR MGR总工程师 CHIEF ENGINEER值班工程师 DUTY ENGINEER保安部经理 SECURITY MANAGER保安主管 CHIEF SECURITY经理 MANAGER 简称:MGR主任 SUPERVISOR 简称:SUP领班 CAPTAIN 简称: CAP秘书 SECRETARY文员 CLERK服务员 WAITER行政值班经理 EXECUTIVE ON DUTY MANAGER 简称:EOD 值班经理 DUTY MANAGER 简称:DM酒店常用术语:接待处用语:入住 CHECK – IN 简称: C / I退房 CHECK – OUT 简称: C / O预订 BOOKING 、 RESERVATION 简称:BKG预期抵店 ARRIVAL 、 DUTE IN 简称:ARL提前抵达 EARLY ARRIVAL预期离店 DEPARTURE 、 DUTE OUT 简称:DEPT确认 CONFIRMATION CONFIRM再次确认 RE - CONFIRM RE-CFRM取消 CANCELLATION CANCELL订金 DEPOSIT价格 RATE RTE价钱 PRICE封房 BLOCK续住 EXTENSION EXTEN客类:顾客、宾客 CLIENT 、 GUEST散客 WALK IN W / I 、 FIT团队 GROUP GRP商务客 COMMERCIAL GUEST COMM GST商务合同 CORPORATE CONTRACT长住客 LONG STAY GUEST 简称: L / S GST 贵宾 VERY IMPORTANT PERSON VIP旅行社 TRAVEL AGENT 简称: TVL AGT自用房 HOUSE USE 简称: H/U公司 COMPANY COM付帐动 PAY付帐名 PAYMENT信用卡 CREDIT CARD现金 CASH尽快 AS SOON AS POSSIBLE ASAP 资料 INFORMATION INFM电话 TELEPHONE TEL传真 FACSIMILE FAX电传 TELEX TLX电报 CABLE CBL地址 ADDRESS ADD复印机 COPY MACHINE网络 INTERNET电脑 COMPUTER打印机 PRINTER机票 FLIGHT TICKET打字 TYPING充电 CHARGE A BATTERY充电器 CHARGER留言 MESSAGE内播电影 IN-HOUSE MOVIE对方付费电话 COLLECT CALL酒店帐 HOUSE ACCOUNT H/A国内长途 ------ IDD国际长途 ------ DDD市内电话 CITY CALL分机 EXTENSION EXTN服务台 COUNTER唤醒服务 WAKE UP CALL叫早服务 MORNING CALL请勿打扰 DO NOT DISTURB DND 天气 WEATHER出租车 TAXI面包车 VEHICLE中巴 COACH报纸 NEWSPAPER信件 MAIL电视 TELEVISION TV背景音乐 BACK GROUND MUSIC小酒吧 MINI BAR冰箱 REFRIGERATOR客房保险箱 MINI SAFE / PERSONAL 简称: SAFE 吹风筒 HAIR DRYER电热水壶 ELECTRIC HEATING KETTLE中央空调 INDIVIDUAL CONTROLLED AIR-CONDITION洗衣 LAUNDRY干洗 DRY-CLEANING熨烫 VALET SERVICE失物招领 LOST AND FOUND早餐BREAKFAST B’FAST美式早餐 AMERICAN BREAKFAST 简称:ABF欧陆式早餐 CONTINENTAL BREAKFAST 简称: CBF 东方式早餐 ORIENTAL BREAKFAST OBF午餐 LUNCH LNH晚餐 DINNER DNR人民币 ------ RMB港币 ------ HKD美元 ------ USD按摩 MASSAGE蒸汽浴 STEAM BATH邻近房 ADJOINING ROOM付款方式 ADVANCE PAYMENT礼仪 AMENITY住房平均价格 AVERAGE ROOM RATE A.R.R 收款的指令 BILLING INSTRUCTION取消 CANCELLATION不收费房 COMPLIMENTARY COMP连通房 CONNECTING续住 EXTENSION加床 EXTRA BED预报 FORECAST客人帐单 GUEST FOLIO管家部报表 HOUSEKEEPING REPORT加入 JOIN-IN超过退房时间 LATE CHECK-OUT记事本 LOG BOOK净价 NET RATE坏房 OUT OF ORDER O.O.O包价 PACKAGE长包房 PERMANENT ROOM门市价 RACK RATE登记 REGISTER登记卡 REGISTRATION CARD转房 ROOM CHANGE房价 ROOM RATE房间种类 ROOM TYPE团体住房名单 ROOM LIST同住 SHARE WITH旅行社 TRAVEL AGENT升级 UPGRADE空房 VACANT ROOM贵宾 VERY IMPORTANT PERSON V.I.P营业利润贡献 Contribution to Trading Profit 简称: CTP总经营利润 Gross Operating Profit 简称:GOP平均每间可卖房间的收入 Revenue Per Available Room简称:RevPAR收入产生指数 Revenue Generation Index 简称:RGI宾客意见调查系统 Guest Satisfaction Tracking System简称: GSTS 员工满意度调查 Employee Satisfaction Pulse Survey 简称:ESPS 全面质量管理 Total Quality Management 简称:TQM质量评估系统 Quality Evaluation System 简称:QES酒店经营管理系统 Property Management System 简称: PMS标准经营程序 Standard Operating Procedures 简称:SOP重要公司协议价 Key Negotiated Rate 简称:KNR当地"公司协议价 Local Negotiated Rate 简称:LNR合作协议申请 Request for Proposal 简称:RFP 散客 Fully Independent Traveler 简称:FIT 综合经营计划 Integrated Business Plan 简称:IBP 预订中心的预订系统 Virtual Central Reservation Office 简称: VCRO。
酒店各部门英文缩写58837
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM—-—GENERAL MANAGER 总经理DGM———DUTY GENERAL MANAGER 副总DOR-—-DIRECTOR OF ROOMS 客务部总监AM-——ASSISTANT MANAGER 大堂经理DOM-——DIRECTOR OF SALES&MARKETING 销售部总监FO—--FRONT OFFICE 前厅部FOM—-—FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC-——BUSINESS CENTER 商务中心F&B—--FOOD&BEVERAGE 餐饮部ENG———ENGINEERING 工程部HR——-HUMAN RESOURCES 人力资源部FN—-—FINANCIAL DEPARTMENT 财务部FC--—FINANCIAL CONTROLLER财务总监行政总厨A.T.KAdministrative total kitchen收益管理经理Revenue ManagerRECP——-RECEPTION 接待处HSKP-—-HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman(Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager(Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G。
酒店各部门英文缩写详细版
酒店各部门英文缩写总经理办公室:GM人力资源部:HR财务部:FN餐饮部:F&B客房部:HSKP工程部:ENG保安部:SEC康乐部:ENT前厅部:FO销售部:S&M市场传讯部MCMarketing Communications DEPARTMENT酒店各职位英文缩写GM---GENERAL MANAGER 总经理DGM---DUTY GENERAL MANAGER 副总DOR---DIRECTOR OF ROOMS 客务部总监AM---ASSISTANT MANAGER 大堂经理DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部FOM---FRONT OFFICE MANAGER 前厅部经理CON---CONCIERGE 礼宾部BC---BUSINESS CENTER 商务中心F&B---FOOD&BEVERAGE 餐饮部ENG---ENGINEERING 工程部HR---HUMAN RESOURCES 人力资源部FN---FINANCIAL DEPARTMENT 财务部FC---FINANCIAL CONTROLLER财务总监行政总厨 A.T.K Administrative total kitchen收益管理经理 Revenue ManagerRECP---RECEPTION 接待处HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语董事长Board Chairman (Director)董事总经理Managing Director经济师Economist首席会计师Chief Accountant总经理General Manager副总经理Deputy General Manager (Vice)驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office (G.M office)机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to General Manager行政秘书Executive Secretary人力资源部Human Resources Division人事部Personnel Department培训部Training Department质检部Quality Inspection Department员工关系部 Staffing Relationship Department人力资源开发总监Director of Human Resources人事培训经理P&T Manager人事部经理Personnel Manager培训部经理Training Manager质检部经理Quality Inspection Manager人事主任Personnel Officer福利劳资员Payroll Clerk培训主任Training Officer行政部主任 Executive Officer秘书Secretary员工事务长Staff Purser车队队长Driver Captain Chief Driver员工宿舍管理员 Dormitory Keeper员工餐厅勤杂工 Staff Restaurant Cleaner司机Driver更衣室管理员:Staff Lockers Rooms Keeper翻译兼英语教师:English Translator & Teacher计划财务部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department审计部 Auditor Department财务总监Financial Controller (Director of Finance) 财务部经理Chief Accountant成本部经理Cost Control manager结帐经理Cashier Manager信用审计经理Credit Manager采购部经理Purchasing Manager采购部主管Purchasing Officer总出纳Chief Cashier仓储领班 Store Room Captain营业点结帐领班F&B Cashier Captain总台结帐领班F/O Cashier Captain夜审计员 Night Auditor信用管理员Credit Clerk应收款管理员 A/R Clerk往来款结算员Accounting Clerk收入费用结算员 Accounting Clerk成本核算员 Cost Clerk验货员Receiving Clerk信息管理员Information System Clerk文员Secretary食品采购员Purchasing Clerk - F&B物资采购员Purchasing Clerk - Material食品保管员Storeroom Keep - F&B物资保管员 Storeroom Keep - Material餐厅收款员 F&B Cashier总台收款员 F/O Cashier市场营销部Sales & Marketing Division销售部Sales Department公关部Public Relation Department市场营销总监Director of Sales and Marketing 销售部经理Director of Sales公关经理Public Relation Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表Senior Sales Executive销售代表Sales Executive公关代表P.R. Representative公关部经理Public Relation Manager公关部主任Public Relation Supervisor高级客户经理Senior Account Manager资深美工Senior Artist美工Artist销售部联络主任Sales Coordinator房务部Room Division前厅部Front Office Department客房部(管家部)Housekeeping Department预订部Reservation Department宾客关系主任Guest Relation Officer资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellboy女礼宾员Door Girl礼宾司Door Man客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager宾客关系经理 Guest Relation Manager礼宾主管Chief Concierge客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist出租车订车员Taxi Service Clerk行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper 房务中心文员Room service Clerk楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Manager公卫主管:PA Supervisor洗衣房主管:Laundry Supervisor布草主管:Uniforms Supervisor服务中心领班:Service Center Captain公卫领班:PA Captain水洗领班:Laundry Captain干洗领班:Dry Clean Captain布草领班:Uniforms Captain仓管员:Store man清洁工:P.A. Man客房服务员:Room Attendant缝纫工:Seamstress熨烫工:Presser洗涤工:Washer餐饮部Food & Beverage Division中餐部 Chinese Restaurant Department西餐部 Western Restaurant Department 厨房部 Kitchen Department管事部 Steward Department餐饮总监F&B Director餐饮部经理F&B Manager西餐厅经理Western Restaurant Manager 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager餐饮部秘书F&B Secretary领班Captain迎宾员Hostess服务员Waiter ,Waitress传菜Bus Boy, Bus Girl行政总厨Executive chef中厨师长Sous Chef(Chinese Kitchen)西厨师长Sous Chef(Western Kitchen)西饼主管Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assistant管事部:Steward Department总管事:Chef Steward主管:Steward Supervisor碗工:Dishwasher管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager 西餐部经理:Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender酒吧服务员:Barman咖啡厅主管:Coffee Shop Supervisor高级主管;Senior Supervisor领班:Captain高级服务员:Senior Waiter & Waitress服务员:Waiter & Waitress咨客:Hostess传菜员:Pantry man实习生:Trainee保健部技术经理Health Technical Manager保健部主管Health supervisor康乐部Recreation and Entertainment Department 舞台总监:Stage Performance Director艺术总监:Arts Director消防员:Fireman拓展部经理:Marketing Manager楼面经理:Service ManagerDJ部高级工程师:DJ Senior Engineer康乐主管:Recreation Center SupervisorDJ部主管:DJ Supervisor舞台主任:Stage Performance Supervisor康乐领班(楼面部长):CaptainDJ部长:DJ Captain舞厅服务员:Waiter/Waitress健身房服务员:Gymnasium Attendant桌球服务员:Billiard Attendant主持:Preside演员:Actor& Actress服务员:Waiter & WaitressDJ员:DJ咨客:Hostess工程部Engineering Department工程总监Chief Engineer工程部经理Engineering Manager值班工程师Duty Engineer工程部经理Engineering Manager运行经理Operation Manager维修经理Repairing Manager安消经理Fire Control Supervisor运行领班Operation Captain强弱电领班Strong & Weak Captain维修领班Repairing Captain空调工Air-Conditioning Attendant 锅炉工 Boiler配电工 Electrician强弱电工Strong & Weak Current Worker 机修工Mechanician木工Carpenter万能工Fitting-up Worker水工Plumber文员Secretary仓管员Storeroom Keeper保安部Security Department保安部经理Security Manager保安部副经理Asst. Security Manager 保安部主任Security Manager保安员Security Manager安消部经理Security Manager警卫领班Security Captain门卫Entrance Guard巡逻Patrol Guard监控员TV Monitoring Clerk商场部Shopping Arcade Department 商场部经理Shop Manager商场营业员Shop Assistant。
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1、酒店各部门英文缩写:
总经理:GM 客服部总监:DOR 副总经理:DGM 大堂经理:AM 财务部:FIN 财务总监:DOF 销售总监:DOM 前厅部:FO 工程部:ENG 人力资源部:HR 客房部:HK 前台:FD
前厅部经理:FOM 礼宾部:CONC 商务中心:BC 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场部:MC 总经办:GD 2、酒店专业英文及缩写:
ARI平均房价指数
CTP营业利润贡献
GOP总经营利润
RPAR
RGI收入产生指数
GSTS宾客意见调查系统
ESPS员工满意度调查
TQM全面质量管理
QES
PMS
SOP(
KNR
LNR"当地"公司协议价NR(Local Negotiated Rate);
RFP合作协议申请:RFP= Request for Proposal ;
FIT (散客):FIT=Fully Independent Traveler ;
DND (请勿打扰):DND= Do Not Disturb ;
VIP (非常重要的人):VIP= Very Important Person ;
IBP(综合经营计划):IBP= Integrated Business Plan;
VCRO预订中心的预订系统:VCRO= Virtual Central Reservation Office。
,;。