外贸接待客户常用英语

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外贸常用用语接待客人

外贸常用语（接待客人、签单、付款、展会等场景）一、问好1. Good morning/afternoon/evening./May I help you? /Anything I can do for you?2. How do you do? /How are you? /Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you'll have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car can over there to take you to your hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Ch en from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you're so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That's just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that righ t?6. Do you mean..?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. Alright, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time an d the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as i f I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.市场销售客户询问1. Could I have some information about your scope of business?2. Would you tell me the main items you export?3. May I have a look at your catalogue?4. We really need more specific information about your technology.5. Marketing on the Internet is becoming popular.6. We are just taking up this line. I’m afraid we can’t do much right now.回答询问7. This is a copy of catalog. It will give a good idea of the products we handle.8. Won’t you have a look at the catalogue and see what interest you?9. That is just under our line of business.10. What about having a look at sample first?11. We have a video which shows the construction and operation of our latest products.12. The product will find a ready market there.13. Our product is really competitive in the world market.14. Our products have been sold in a number of areas abroad. They are very popular with the users there.15. We are sure our products will go down well in your market, too.16. It’s our principle in business “to honor the contract and keep our promise”.17. Convenience-store chains are doing well.18. We can have anther tale if anything interests you.19. We are always improving our design and patterns to confirm to the world market20. Could you provide some technical data? We’d like to know more about your products.21. This product has many advantages compared to other competing products.22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.23. I wish you a success in your business transaction.24. You will surely find something interesting.25. Here you are. Which item do you think might find a ready market at your end?26. Our product is the best seller.27. This is our newly developed product. Would you like to see it?28. This is our latest model. It had a great success at the last exhibition in Paris.29. I’m sure there is some room for negotiation.30. Here are the most favorite products on display. Most of them are local and national prize products.31. The best feature of this product is that it is very light in weight.32. We have a wide selection of colors and designs.33. Have a look at this new product. It operates at touch of a button. It is very flexible.34. this product is patented35. The functioning of this software has been greatly improved.36. This design has got a real China flavor.37. The objective of my presentation is for you to see the product’s function.38. The product has just come out, so we don’t know the outcome yet.39. It has only been on the market for a few months, bust it is already very popular.二、关于产品品质1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications m eet your requirements. I’m sure the prices we submitted are competitive.Sample Text价格客人询价1. Will you please let us have an idea of your price?2. Are the prices on the list firm offers?3. How about the price/ How much is this?我们报价4. This is our price list.5. We don’t give any commission in general.6. What do you think of the payment terms?7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on a FOB basis.9. We offer you our best prices, at which we have done a lot business with other customers.10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?客人还价12. Is it possible that you lower the price a bit?13. Do you think you can possibly cut down your prices by 10%?14. Can you bring your price down a bit? Say $20 per dozen.15. It’s too high; we have another offer for a similar one at much lower price.16. But don’t you think it’s a little high?17. Your price is too high for us to accept.18. It would be very difficult for us to push any sales it at this price.19. If yo u can go a little lower, I’d be able to give you an order on the spot.20. It is too much. Can you discount it?拒绝还价21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22. Our price is competitive as compared with that in the international market.23. To tell you the truth, we have already quoted our lowest price.24. I can assure you that our price if the most favorable. A trial will convince you of my words.25. The price has been cut to the limit.26. I’m sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wild speculations.28. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受还价29. Can we each make some concession?30. In order to conclude business, we are prepared to cut down our price by 5%.31. If your order is big enough, we may reconsider our price.32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33. The price of his commodity has recently been adjusted due to advance in cost.34. Considering our good relationship and future business, we give a 3% discount.订单客人询问最小单数量35. What’s minimum quantity of an order of your goods?询问订货数量36. How many do you intend to order?37. Would you give me an idea how much you wish to order from us?38. When can we expect your confirmation of the order?39. As our backlogs are increasing, please hasten the order.40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?41. We regret that the goods you inquire about are not available.客人回答订单数量42. The size of our order depends greatly on the prices.43. Well, if your order is large enough, we are ready to reduce our price by 2 percent.44. If you reduce your price by 5, we are going to order 1000sets.45. Considering the long-standing business relationship between us, we accept it.46. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.47. We have decided to place an order for your electronic weighing scale.48. I’d like to order 600 sets.49. We can’t execute orders at your limits.感谢下单50. Generally speaking, we can supply form stock.51. I want to tell you how much I appreciate your order.52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.53. Thank you very much for your order.交货客人询问交货期54. What about our request for the early delivery of the goods?55. What is the earliest time when you can make delivery?56. How long does it usually take you to make delivery?57. When will you deliver the products to us?58. When will the goods reach our port?59. What about the method of delivery?60. Will it possible for you to ship the goods before early October?答复交货期61. I think we can meet your requirement.62. I ‘m sorry. We can’t advance the time of delivery.63. I’m very sorry for th e delay in delivery and the inconvenience it must have caused you..64. We can assure you that the shipment will be made not later than the fist half of May.65. We will get the goods dispatched within the stipulated time.66. The earliest delivery we can make is at the end of September.客人要求提早交货67. You may know that time of delivery is a matter of great important.68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.69. Let’s discus s the delivery date first. You offered to deliver the goods within six months after the contract signing.70. The interval is too long. Could we expect an earlier shipment within three months?稳住客人71. We shall effect shipment as soon as the goods are ready72. We will speed up the production in order to ship your order in time.73. If you desire earlier delivery, we can only make a partial shipment.74. But you’d better ship the goods entirely.75. We’ll try our best. The earliest delivery we can ma ke is in May, but I can assure you that we’ll do our best to advance the shipment.76. I’m afraid not. As you know, our manufacturers are full and we have a lot of order to fill.77. I’ll find out with our home office. We’ll do our best to advance the ti me of delivery.78. Thank you very much for your cooperation.79. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.签单签单前建议1. Before the formal contract is drawn up we’d like to restate the main points of the agreement.2. We can get the contract finalized now.3. Could you repeat the terms we’ve settled?4. It is very important for us to abide by contracts and keep good faith.5. Have you any questions as regards to the contract?6. I’d like to hear your ideas about the problem.7. I think it is better to have a good understanding of all clauses before signing a contract.8. Do you have any comment to make about this clause?9. Do you think the contract contains basically all we have agreed on during negotiations?10. Everything has been arranged well. I hope the signing of the contract will go smoothly三、签单11. These are two originals of the contract we prepared.询问签单12. When shall we sign the contract?13. Mr. Brown, do you think it is time to sign the contract?14. Shall we go over the other terms and conditions of the contract to see if we agree on all the particulars?15. Shall we sign the contract now?16. Just sign there on the bottom.17. The contract is ready, would you mind reading it through?18. We have reached an agreement on all the clauses discussed so far. It is time to sing the contract.签单后祝语19. I’m very pleased that we have come to an agreement at last.20. Let’s congratulate ourselves for th e successful contract.付款方式客人询问付款方式1. Shall we discuss the terms of payment?2. What is your regular practice about terms of payment?3. What are your terms of payment?4. How are we going to arrange payment?回复询问付款方式5. We’d like you to pay us b y L/C.6. We always require L/C for our exports and we pay by L/C for our imports as well.7. We insist on full payment.8. We ask for a 30 percent down payment.9. We expect payment in advance on first orders.客人建议付款方式10. We hope you will accept D/P payments terms.11. In view of this order of small quantity, we propose payment by D/P with collection througha band so as to simplify the payment procedure.12. Payment by L/C is the safest method, but rather complicated.礼帽拒绝客人13. I’m sorry. We can’t accept D/P or D/A. We insist on payment by L/C.14. I’m afraid we must insist on our usual payment terms.15. “Payment by installments” is not the usual practice in world trade.16. It is difficult for us to accept your suggestion接受客人付款方式17. In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight; however, this should not be taken as a precedent.18. I have no alternative but to accept your terms of payment.信用证要求及货币19. When should we open the L/C?20. Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.21. How long should our L/C be valid?22. The L/C should be valid 30 days after the date of shipment.23. Could you tell me what documents you’ll provide?24. Together with the draft, we’ll also send you a full set of bill of lading, an invoice, and an insurance policy, a certificate of origin and a certificate of inspection. I suppose that is all.25. In what currency will payment by made?26. We usually do business in U.S.dollars as world prices are often dollars based.保险客人询问保险1. As for the insurance, I have quite a lot of things which I am still not clear about.2. May I ask you a few questions about insurance?3. What do your insurance clauses cover?4. I wonder if the insurance company holds the responsibility for the loss.5. Have you taken our insurance for us on these goods?6. Can you tell me the difference between WPA and FPA?7. What risks are you usually covered against?8. Is war risk to be covered?9. I’d like to have the insurance of the goods covered at 110% of the invoice amount.回复保险询问10. There are three basic covers, namely, Free form Particular Average, with Particular Average and ALL risks.11. Ocean shipping cargo insurance is important because goods run the risk of different hazards such as fire, storm, collision, theft, leakage, explosions, etc. If the goods are insured, the exporter might get enough to make up his loss.12. Should any damage be incurred, you may, within 60 days after the arrival of the consignment, file a claim supported by a survey report, with the insurance company at your end.13. As a rule, we don’t cover them unless you want to.14. If more than that is asked for, the extra premium for the difference between 130% and 110% should be born by the buyer.15. The FPA clause doesn’t cover partial loss of the particular coverage, whereas the WPA clause does.16. The extra premium involved will be on your account.17. The insurance covers ALL Risks at 110% of the invoice value.18. No, it is not necessary for the shipping line to add to the cost. Our past experience shows that All risks gives enough protection to all the shipments to your area.19. ALL risk covers all losses occurring throughout the voyage caused by accidents at sea or land. In other words, it includes FPA, WPA, and general additional risks, with special additional risks excluded.参观工厂1. You’ll understand our products better if you visit the factory.2. I wonder if you could arrange a visit to the factory.3. Let’s me know when you are free. We will arrange the tour for you.4. I would be pleased to accompany you to the workshops.5. We will drive you to our plant, which is about thirty minutes from here.6. Can I have a brochure of your factory?7. Here is the product shop; shall we start with the assembly line?8. All products have to go through five checks during the manufacturing process.9. The production method ahs been improved by introducing advanced technologies.10. It is a pleasure to show our factory to our friends, what is your general impression?11. It is nice to meet you. Welcome to our factory.12. Shall we rest a while and have a cup of tea before going around?13. I would like to look over the manufacturing process. How many workshops are there in the factory?14. Some accessories are made by our associates specializing in these fields.15. It is very kind of you to say so. My associate and I would be interested in visiting your factory.16. We believe that the quality is the soul of an enterprise.17. Would it be possible for me to have a closer look at your samples?四、广交会（其他）学会这几句广交会上轻松搞定老外Let me introduce you to Mr. Li, general manager of our company. 让我介绍你认识，这是我们的总经理，李先生。

外贸英语口语接待客户用语带翻译阅读

外贸英语口语接待客户用语带翻译阅读1.Excuseme.AreyouSusanDavisfromWesternElectronics?对不起，你是来自西方电子公司的苏姗。

戴卫斯吗?2.Yes,Iam.AndyoumustbeMr.Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardonme.AreyouRalphMeyersfromNationalFixtures?对不起，请问你是从国家装置公司来的雷夫。

梅耶史先生吗?4.I"mDennis.Iamheretomeetyoutoday.我是丹尼斯，今天我到这里来接你。

5.I"mDonald.WemetthelasttimeyouvisitedTaiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"mEdwin.I"llshowyoutoyourhotel.我是爱德温，我带你去旅馆。

7.Howwasyourflight?Wasitcomfortable?你坐的班机怎么样?还舒服吗?8.Itwasquitegood.Butitwasawfullylong.班机很好，就是时间太长了。

9.Didyouhaveagoodflight?你旅途愉快吗?10.Notreally,I"mafraid.Weweredelayedtakingoff,andweencou nteredalotofbadweather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.Howwasyourflight?你的航班怎样?12.Didyougetanysleepontheplane?你在飞机上睡觉了吗?13.Mr.Wagner,doyouhaveahotelreservation?华格纳先生，你预订过旅馆吗?14.No,Idon"t.Willitbeaproblem?不，我没有，会有困难吗?15.Idon"tthinkso.Iknowseveralconvenienthotels.Letmemakes omecalls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

外贸接待客户实用口语

外贸接待客户实用口语1. “Hey, how are you?” - 每次见到客户，先热情地来这么一句，就像见到老朋友一样，瞬间拉近和客户的距离。

比如：“Hey, how are you? Long time no see!”2. “What can I do for you?” - 这可是超实用的，随时询问客户需求呀。

像这样：“What can I do for you? You name it, I'll do it!”3. “Let me show you.” - 要给客户展示产品或方案时就说这句。

例如：“Let me show you how amazing our product is!”4. “You're welcome to visit our factory.” - 邀请客户参观工厂时很适用哦。

“You're welcome to visit our factory. It's really impressive!”5. “Is everything okay?” - 时刻关心客户感受。

可以说：“Is everything okay? If not, just tell me.”6. “That's a great idea!” - 客户提出好想法时，赶紧这样回应。

“That's a great idea! We should definitely consider that.”7. “I'll take care of it.” - 让客户放心把事情交给你。

“Don't worry, I'll take care of it.”8. “See you later!” - 送别客户时说，简单又亲切。

“See you later! Have a nice day!”9. “Let's have a chat.” - 轻松开启和客户的交谈。

接待外贸客户话术英语

接待外贸客户话术英语英文回答：Good morning/afternoon [customer's name], welcome to our company!On behalf of [your company's name], I would like to express our sincere gratitude for taking the time to visit us today. We are honored to have you here and are eager to showcase our products and services.Our mission at [your company's name] is to provide our customers with innovative and high-quality solutions that meet their specific needs. We believe that by partnering with us, you can gain a competitive advantage in your industry.Throughout your visit, our team of experts will be available to answer any questions you may have and provide you with detailed information about our offerings. Weencourage you to ask questions and share your thoughts, as we value your feedback and want to ensure that your experience is both informative and productive.We understand that time is of the essence, so we have tailored our presentation to focus on the key aspects of our products and services that are most relevant to your business. We believe that this targeted approach will allow us to make the most of our time together.At the end of our presentation, we will have ample time for discussion and questions. We would welcome the opportunity to delve deeper into any areas of particular interest to you.We are confident that you will find your visit to be both valuable and enjoyable. Our team is dedicated to providing exceptional customer service and is committed to building a long-term partnership with you.Thank you again for your visit. We look forward to exploring how we can work together to achieve mutualsuccess.中文回答：早上好/下午好 [客户姓名]，欢迎来到我们公司！谨代表 [您的公司名称]，对您今天抽出时间来拜访我们表示诚挚的感谢。

接待国外客户常用英语汇总(经典版)

对于外贸人员来说，接待国外客户是其日常工作内容之一，而外贸人员要做好外国客户的接待工作，掌握常用的接待英语是非常重要的，以下是世界工厂网学堂小编对接待国外客户常用英语的汇总，可供参考。

外贸人员在接待国外客户时，其常用的英语如下：1.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.2.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!3.约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We’ll leave some evenings free, that is, if it is all right with you.4.品质1. We have a very strict quality controlling system, which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text5.问好1. Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2. How do you do? /How are you? / Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you’d have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?6.机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car an over there to take you to you hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?7.相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?。

外贸英语口语接待客户用语带翻译阅读

外贸英语口语接待客户用语带翻译阅读在接待客户时我们常常需要用到各种礼貌用语，外贸专业的更需要懂得各种接待口语。

下面给大家提供一些接待客户的实用口语，欢送大家阅读!1.Excuse me. Are you Susan Davis from Western Electronics?对不起，你是西方电子公司的苏姗。

戴卫斯吗?2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起，请问你是从国家装置公司来的雷夫。

梅耶史先生吗?4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

7.How was your flight? Was it fortable?你坐的班机怎么样?还舒服吗?8.It was quite good. But it was awfully long.班机很好，就是时间太长了。

9.Did you have a good flight?你旅途愉快吗?10.Not really, I"m afraid. We were delayed takingoff,and we encountered a lot of bad weather.不太好，我们起飞延误了，还遭遇了恶劣的气候。

11.How was your flight?你的航班怎样?12.Did you get any sleep on the plane?你在飞机上睡觉了吗?13.Mr. Wagner, do you have a hotel reservation?华格纳先生，你预订过旅馆吗?14.No, I don"t. Will it be a problem?不，我没有，会有困难吗?15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个。

外国客户接待英语及食物英语大全

外国客户接待英语1、Good morningafternoon, evening, sirmadam早上下午、晚上好,先生夫人;2、How do you do您好初次见面Glad to meet you.很高兴见到您;3、How are you您好吗Fine, thanks. And you很好,谢谢;您好吗4、Welcome to our hotel restaurant, shop.欢迎到我们宾馆餐厅、商店来;5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快;6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快;客人刚入店时I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快;客人在饭店逗留期间I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快;客人离店时7、Have a good time祝您过得愉快8、hotel, front desk. Can I help you饭店,前厅;您找谁9、Sorry, I've dialed the wrong number.对不起,我拨错号了;10、May I speak to your general manager能和你们总经理说话吗Speaking.我就是;11、Sorry, he is not in at the moment.对不起,他现在不在;Would you like to leave a message您要留口信吗12、Pardon.对不起,请再说一遍,好吗I beg your pardon.对不起,请再说一遍,好吗英语交流用语祝贺用语13、Congratulations祝贺您14、Happy birthday生日快乐15、Happy new year新年快乐16、Merry Christmas圣诞快乐17、Have a nice holiday假日快郑/P>18、Wish you every success祝您成功答谢和答应语:19、Thank you very much.谢谢您非常感谢;20、Thank you for your advice information, help 感谢您的忠告信息、帮助;21、It's very kind of you.谢谢,您真客气;22、You are welcome.不用谢;23、Not at all.不用谢;Don't mention it.不用谢;24、It's my pleasure.非常高兴为您服务;With pleasure.My pleasure.25、I am at your service.乐意为您效劳;26、Thank you for staying in our hotel.感谢您在我们酒店下榻;27、I'm sorry.很抱歉;28、Excuse me.对不起;29、I'm sorry, It's my fault.很抱歉;那是我的过错;30、Sorry to have kept you waiting.对不起,让您久等了;31、Sorry to interrupt you.对不起,打扰您了;32、I'm sorry about this.对此表示抱歉;33、I apologize for this.我为此道歉;34、That's all right.没关系;35、Let's forget it.算了吧;饭店英语交流用语征询和指路用语36、CanMayI help you我能帮您什么吗Yes, please.好的;37、What can I do for you.我能为您干点什么38、Is there anything I can do for you有什么能为您效劳的穑/P>39、Just a moment, please.请稍等一下;40、May I use your phone我能借用您的电话吗Certainly.当然可以;Yes, of course.然可以;41、Go upstairs/downstairs.上楼/下楼;42、It's on the second third floor.在二三楼;43、Excuse me.对不起;Where is the washroom restroom, elevator请问盥洗室休息室、电梯在哪儿This way, please.请这边走Turn left /right.往左转/右转;45、It's in the lobby near the main entrance.在大厅靠近大门;46、It's in the basement at the end of the corridor. 在地下室走廊尽头;7、Mind/Watchyour step.请走好;48、Please be careful.请当心;49、Please don't leave anything behind.请别遗忘您的东西;50、Don't worry.别担心;51、Take it easy.放心好了;52、Please don't smoke here.请不要在这边抽烟;53、Goodbye.再见;54、See you late.再见;55、Good night.晚安;56、See you tomorrow.明天见;57、Goodbye and thank you for coming.再见,谢谢您的光临;58、Goodbye and hope to see you again.再见,希望再见到您;59、Have a nice trip一路平安60、Wish you a pleasant journey Good luck祝您旅途愉快祝您好运店英语交流用语前厅和客房部用语1、Have you a reservation您预定过了吗2、May I know your name and room number您能告诉我您的名字与房间号吗3、Here is your room key.给您房间钥匙;4、Please pay at the cashier's desk over there.请去那边帐台付款;5、Are these your baggage这些是您的行李吗May I take them for you我来帮您拿好吗6、Housekeeping, may I come in客房服务员,我可以进来吗7、Leave your laundry in the laundry in the laundry bag behind the bathroom oor. 请把要洗的东西放在浴室门后的洗衣袋中;8、I hope I'm not disturbing you.我希望没有打扰您;9、One moment, madam. I'll bring them to you right away.等一会儿,夫人;我马上送来;10、I'll send for an electrician doctor...我给您请电工大夫……;餐饮部：11、Sit down, please. Here is the menu.请坐,给您菜单,先生;May I take your order, sir您要点菜吗12、What would you like to have, coffee or tea您要喝咖啡还是茶13、Would you like to have any wine with you dinner您用餐时要喝点酒吗14、Service hours are:餐厅供应时间是：早餐7点到9点;午餐11点半到1点半;晚餐6点半到8点半;15、Here is the bill. Please sign it.这是您的账单,请签字;店英语交流用语销售用语1、What kind of roomsfoods would you like to have您需要什么样的房间吃什么样的菜2、Here is a brochure of our hotel and tariff.这是介绍我们饭店的小册子和价目表;3、We'll give you a 10%ten percent discount.我们给您九折优惠;4、We'll offer tour guides complimentary breakfasts.我们给陪同提供免费早餐;、We accept your terms.我们接受您的条件;6、May I introduce myself让我介绍我自己;7、May I present you a litter souvenir请接受我们的一点小纪念品;、Let's drink to our friendship为我们的友谊干杯9、Let me propose a toast to the health of our guests 建议为在座客人的健康干杯10、CheersBottoms干杯11、How do you like Chinese food您喜欢中国菜吗12、What do you think of our service您对我们的服务有什么意见13、Thank you for your commentscompliment, suggestions. 谢谢您给我们提的意见赞扬、建议;14、I'm afraid it's against the hotel's regulations.这是违反饭店规章制度的;15、In our hotel we don't accept tips.我们饭店是不收小费的;It's our pleasure to serve our guests well.我们为能为客人服务好而感到高兴;Thank you all the same.然而,还是要谢谢您;16、I'm afraid you'll have to pay for the damage.您必须赔偿;17、Thank you for telling us about it.谢谢您告诉我们I'll look into the mater right away.我马上去处理这件事情;18、I assure you it wont happen again.我保证此类事情不会再发生;19、Please don't worry, sir madam先生夫人,请不必担心;I will send someone up to your room right away.我马上派人到你的房间去;20、I can't guarantee anything, but I'll try my best.我不能保证,但我会尽力而为;21、What can I show you.您要买什么22、How do you like this fashion color, size, design您喜欢这种款式颜色、尺寸、图案吗23、The extra large size of this color is out of stock.这种颜色的特大号已经卖完了;Please try us again tomorrow.请明天再来看看;24、They are altogether 175one hundred and seventy-five Yuan.共计175元;You may pay in cash or with credit card.您可以付现金也可以用信用卡;25、You have made a good choice, you have very good taste.您真会买东西,眼力真好;馆英语预订房间1．I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间;2．What's the price difference两种房间的价格有什么不同3．A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元;4．I think I'll take the one with a front view then.我想我还是要阳面的吧;5．How long will you be staying您打算住多久6．We'll be leaving Sunday morning.我们将在星期天上午离开;7．And we look forward to seeing you next Tuesday.我们盼望下周二见到您;8．I'd like to book a single room with bath from the after-noon of October to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用;9．We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用;10．What is the rate, please请问房费多少11．The current rate is $ 50 per night.现行房费是50美元一天;12．What services come with that这个价格包括哪些服务项目呢13．That sounds not bad at all. I'll take it.听起来还不错;这个房间我要了;14．By the way, I'd like a quiet room away from the street if the is possible.顺便说一下,如有可能我想要一个不临街的安静房间8．I want a double room with a bath.我要一间有浴室的双人房;29．How much a day do you charge每天收费多少30．It is hundred yuan a day including heating fee, but excluding service harge.一百元一天,包括供暖费但不包括服务费;31．It's quite reasonable.收费十分合理;32．How long do you intend to stay in this hotel您准备住多久33．Have you got through with the check-in procedure你是否已经办妥住宿登记手续34．Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning我能为我的朋友预订一间单人房吗他将于明天早上到达上海;35．Would you mind filling in this form and pay a hundred yuan in advance or him.请填好并预付一百元钱;36．This is a receipt for paying in advance. Please keep it.这是预付款收据,请收好;37．Have you any vacant spare room in the hotel旅馆里有空余房间吗38．Sorry, we have no vacant spare room for you. But I can recommend ou to the Orient Hotel where you may get a spare room.对不起,我们已经客满了;但是我可以介绍您去东方饭店,那里有空余的房间;39．Good afternoon, my room number is 321. Any mail for me下午好我的房号是321;有我的信吗40．Yes. You have two letters and one telegram, also a message was left y a lady before one hour. 有的;您有两封信和一封电报,一小时前有一位小姐来电话留言给您;41．我要寄一封航空信到美国;42．How much do I have to pay for you我要付多少钱43．A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan. 通常一封寄到美国、欧洲、非洲的航空信,20克收费20元;Words and Expressionsheating fee 供暖费exclude vt.把……排除在外reasonable a.价钱公道的,不贵的fortnight n.十四日,两星期procedure n.过程,步骤,程序check－in procedure 住宿登记手续registration n.登记,注册deluxe suites 豪华套房宾馆英语在接待处 244．Yes, we do have a reservation for you.对了,我们这儿是有您预订的房间;45．Would you please fill out this form while I prepare your key card for ou请您把这份表填好,我同时就给您开出入证,好吗46．What should I fill in under ROOM NUMBER“房间号码”这一栏我该怎么填呢47．I'll put in the room number for you later on.过会儿我来给您填上房间号码;48．You forgot to put in the date of your departure.您忘了填写离店日期了;49．And here is your key, . Your room number is 1420.给您房间的钥匙,布拉德利先生;您的房间号码是1420;50．It is on the 14th floor and the daily rate is $90.房间在14层,每天的房费是90美元;51．Please make sure that you have it with you all the time.请务必随时带着它;52．My business negotiation has progressed much more slowly than I had expected.我的业务谈判进行得比我原先预料的慢了许多;53．I wonder if it is possible for me to extend my stay at this hotel for two days.我想知道是否可以让我在这儿多呆两天;54．I'll take a look at the hotel's booking situation.我来查看一下本店房间的预订情况;55．I'm glad that we'll be able to accept your extension re-quest.很高兴我们有办法接受您延长住宿的要求;56．But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights.不过,恐怕最后两天我们得请您搬到别的房间去;57．We have already let your room to another gentleman.我们已经把您住的房间租给了另外一位先生;58．That's no problem at all.没问题;Would you please give me your business card能给我你的名片么I’ll go and see if he’s available.我去看看他现在是否方便;Have a seat please. Would you like tea or coffee请坐;您想喝点什么咖啡还是茶He is expecting you. Come this way please.他正等您呢;请这边走;食物英语大全蔬菜与调味品string bean 四季豆bean sprout 豆芽cabbage 包心菜; 大白菜celery 芹菜leek 韭菜caraway 香菜spinach 菠菜carrot 胡萝卜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber 黄瓜white gourd 冬瓜needle mushroom 金针菇tomato 番茄eggplant 茄子potato, 马铃薯lotus root 莲藕agaric 木耳vinegar 醋peanut oil 花生油soy sauce 酱油ginger 生姜scallion,青葱green pepper 青椒pea 豌豆bamboo shoot 竹笋seasoning 调味品green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽kale 甘蓝菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜tarragon 蒿菜beetroot 甜菜根lettuce 生菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟dried bamboo shoot 笋干water chestnut 荸荠long crooked squash 菜瓜gherkin 小黄瓜yam 山芋taro 芋头champignon 香菇dried mushroom 冬菇white fungus 百木耳garlic 大蒜onion 洋葱wheat gluten 面筋miso 味噌caviar 鱼子酱barbeque sauce 沙茶酱tomato ketchup, tomato sauce 番茄酱mustard 芥末salt 盐sugar 糖sweet 甜sour 酸bitter 苦lard 猪油餐类breakfast 早餐to have breakfast 吃早餐lunch 午餐to have lunch 用午餐afternoon tea 下午茶4-5点钟high tea 午茶,茶点下午黄昏时dinner, supper 晚饭to dine, to have dinner, to have supper 吃晚饭soup 汤hors d\'oeuvre 正餐前的开胃食品entree 正菜main course 主菜sweet, dessert 甜食snack 点心,小吃helping, portion 份,客sandwich 三明治,夹肉面包食品和调味品meat 肉beef 牛肉veal 小牛肉lamb 羊肉sirloin 牛脊肉steak 牛排chop 连骨肉,排骨cutlet 肉条stew 炖肉roast 烤肉pork 猪肉ham 火腿bacon 咸肉sausage 香肠black pudding, blood sausage 血肠cold meats 冷盘美作:cold cutschicken 鸡turkey 火鸡duck 鸭fish 鱼vegetables 蔬菜dried legumes 干菜chips 炸薯条,炸土豆片美作:French fries mashed potatoes 马铃薯泥pasta 面条noodles 面条,挂面macaroni 通心粉consommé肉煮的清汤broth 肉汤milk 奶cheese 奶酪butter 奶油bread 面包slice of bread 面包片crust 面包皮crumb 面包心egg 蛋boiled eggs, soft-boiled eggs 水煮蛋hard-boiled eggs 煮硬了的蛋fried eggs 煎蛋poached eggs 荷包蛋scrambled eggs 炒鸡蛋,摊鸡蛋omelet 煎蛋卷pastry 糕点sponge cake 奶油鸡蛋,蜂糕tart 果焰糕点biscuits 英饼干,美小面包C. 肉品类鸡, 猪, 牛Fresh Grade Legs 大鸡腿Fresh Grade Breast 鸡胸肉Chicken Drumsticks 小鸡腿Chicken Wings 鸡翅膀Minced Steak 绞肉Pigs Liver 猪肝Pigs feet 猪脚Pigs Kidney 猪腰Pigs Hearts 猪心Pork Steak 没骨头的猪排Pork Chops 连骨头的猪排Rolled Pork loin 卷好的腰部瘦肉Rolled Pork Belly 卷好的腰部瘦肉连带皮Pork sausage meat 做香肠的绞肉Smoked Bacon 醺肉Pork Fillet 小里肌肉Spare Rib Pork chops 带骨的瘦肉Spare Rib of Pork 小排骨肉Pork ribs 肋骨可煮汤食用Black Pudding 黑香肠Pork Burgers 汉堡肉Pork-pieces 一块块的廋肉Pork Dripping 猪油滴Lard 猪油Hock 蹄膀Casserole Pork 中间带骨的腿肉Joint 有骨的大块肉Stewing Beef 小块的瘦肉Steak & Kidney 牛肉块加牛腰Frying steak 可煎食的大片牛排Mimed Beef 牛绞肉Rump Steak 大块牛排Leg Beef 牛键肉OX-Tail 牛尾OX-heart 牛心OX-Tongues 牛舌Brantley Chops 带骨的腿肉Shoulder Chops 肩肉Porter House Steak 腰上的牛排肉Chuck Steak 头肩肉筋、油较多Tenderized Steak 拍打过的牛排Roll 牛肠Cowheels 牛筋Pig bag 猪肚Homey come Tripe 蜂窝牛肚Tripe Pieces 牛肚块Best thick seam 白牛肚D. 海产类Herring 鲱Salmon 鲑Cod 鳕Tuna 鲔鱼Plaice 比目鱼Octopus 鱆鱼Squid 乌贼Dressed squid 花枝Mackerel 鲭Haddock 北大西洋产的鳕鱼Trout 鳟鱼、适合蒸来吃Carp 鲤鱼Cod Fillets 鳕鱼块,可做鱼羹,或炸酥鱼片都很好吃Conger Eel 海鳗Sea Bream 海鲤 Hake 鳕鱼类Red Mullet 红鲣,可煎或红烧来吃Smoked Salmon 熏鲑Smoked mackerel with crushed pepper corn 带有黑胡椒粒的熏鲭Herring roes 鲱鱼子Boiled Cod roes 鳕鱼子Oyster 牡犡Mussel 蚌、黑色、椭圆形、没壳的即为淡菜Crab 螃蟹Prawn 虾Crab stick 蟹肉条Peeled Prawns 虾仁King Prawns 大虾Winkles 田螺Whelks Tops 小螺肉Shrimps 小虾米Cockles 小贝肉Lobster 龙虾E. 蔬果类Potato 马铃薯Carrot 红萝卜Onion 洋葱Aborigine 茄子Celery 芹菜White Cabbage 包心菜Red cabbage 紫色包心菜Cucumber 大黄瓜Tomato 蕃茄Radish 小红萝卜Mole 白萝卜Watercress 西洋菜Baby corn 玉米尖Sweet corn 玉米Cauliflower 白花菜Spring onions 葱Garlic 大蒜Ginger 姜Chinese leaves 大白菜Leeks 大葱Mustard & cress 芥菜苗Green Pepper 青椒Red pepper 红椒Yellow pepper 黄椒Mushroom 洋菇Broccoli florets 绿花菜Curettes 绿皮南瓜,形状似小黄瓜,但不可生食Coriander 香菜Dwarf Bean 四季豆Flat Beans 长形平豆Iceberg 透明包心菜Lettuce 莴苣菜Swede or Turnip 芜菁Okra 秋葵Chilies 辣椒Eddoes 小芋头Taro 大芋头Sweet potato 蕃薯Spinach 菠菜Beans rots 绿豆芽Peas 碗豆Corn 玉米粒Sport 高丽小菜心Lemon 柠檬Pear 梨子Banana 香蕉Grape 葡萄Golden apple 黄绿苹果、脆甜Granny smith 绿苹果、较酸Barleys 可煮食的苹果Peach 桃子Orange 橙Strawberry 草莓Mango 芒果Pine apple 菠萝Kiwi 奇异果Star fruit 杨桃Honeydew-melon 蜜瓜Cherry 樱桃Date 枣子leeched 荔枝Grape fruit 葡萄柚Coconut 椰子Fig 无花果饮料drink 饮料mineral water 矿泉水orange juice 桔子原汁orangeade, orange squash 桔子水lemon juice 柠檬原汁lemonade 柠檬水beer 啤酒white wine 白葡萄酒red wine 红葡萄酒claret 波尔多红葡萄酒cider 苹果酒champagne 香槟酒cocktail 鸡尾酒liqueur 白酒,烧酒whooshing wine 绍兴酒yellow wine 黄酒Kaoliang spirit 高粱酒Wu China Pee 五加皮vodka 伏特加whisky 威士忌brandy 白兰地cognac 法国白兰地gin 琴酒gin fizz 杜松子酒martini 马提尼酒G.餐馆eating house 饮食店canteen 机关单位和军队里的食堂dining hall 大餐厅,食堂refectory 学校里的餐厅waiter 服务员service 服务headwaiter, maitre d\'hotel 餐厅领班bill of fare, menu 菜单,菜谱wine list 酒单table 餐桌to lay the table, to set the table 摆桌子to wait at table 侍候用餐to clear the table 收拾桌子,撤桌子tablecloth 桌布napkin, serviette 餐巾cutlery 餐具fork 叉spoon 匙teaspoon 茶匙ladle 长柄勺knife 刀dishes, crockery 器皿dish, plate 碟,盘soup dish, soup plate 汤盘serving dish 大盘子美作:plattersoup tureen 盛汤盖碗salad bowl 色拉盘fruit dish 水果盘fruit bowl 水果钵sauce boat, gravy boat 调味汁瓶,酱油壶glass 玻璃杯bottle 瓶子carafe, decanter 玻璃水瓶cup 杯子saucer 小碟sugar bowl 糖罐glass service, glassware 玻璃器皿tea service, tea set 茶具teapot 茶壶coffee service, coffee set 咖啡具coffeepot 咖啡壶salt shaker 盐瓶cruet 调味瓶架tray 托盘H. 其它Long rice 长米,较硬,煮前先泡一个小时Pudding rice or short rice 短米,较软Brown rice 糙米THAI Fragrant rice 泰国香米Glutinous rice 糯米Strong flour 高筋面粉Plain flour 中筋面粉Self- raising flour 低筋面粉Whole meal flour 小麦面粉Brown sugar 砂糖泡奶茶、咖啡适用dark Brown Sugar 红糖感冒时可煮姜汤时用Custer sugar 白砂糖适用于做糕点Icing Sugar 糖粉Rock Sugar 冰糖Noodles 面条Instant noodles 方便面Soy sauce 酱油,分生抽浅色及老抽深色两种Avinger 醋Cornstarch 太白粉Maltose 麦芽糖Sesame Seeds 芝麻Sesame oil 麻油Oyster sauce 蚝油Pepper 胡椒Red chili powder 辣椒粉Sesame paste 芝麻酱Bean curd sheet 腐皮Tofu 豆腐Sago 西贾米Creamed Coconut 椰油Monosodium glutamate 味精Chinese red pepper 花椒Salt black bean 豆鼓Dried fish 鱼干Sea vegetable or Sea weed 海带Green bean 绿豆Red Bean 红豆Black bean 黑豆Red kidney bean 大红豆Dried black mushroom 冬菇Pickled mustard-green 酸菜Silk noodles 粉丝Agar-agar 燕菜Rice-noodle 米粉Bamboo shoots 竹笋罐头Star anise 八角Wanton skin 馄饨皮Dried chestnuts 干粟子Tiger lily buds 金针Red date 红枣Water chestnuts 荸荠罐头Muter 木耳Dried shrimps 虾米Cashew nuts 腰果中式早点烧饼 Clay oven rolls油条 Fried bread stick韭菜盒 Fried leek dumplings 水饺 Boiled dumplings蒸饺 Steamed dumplings馒头 Steamed buns割包 Steamed sandwich饭团 Rice and vegetable roll 蛋饼 Egg cakes皮蛋 100-year egg咸鸭蛋 Salted duck egg豆浆 Soybean milk饭类稀饭 Rice porridge白饭 Plain white rice油饭 Glutinous oil rice糯米饭 Glutinous rice卤肉饭 Braised pork rice蛋炒饭 Fried rice with egg 地瓜粥 Sweet potato congee 面类馄饨面 Wonton & noodles刀削面 Sliced noodles麻辣面 Spicy hot noodles麻酱面 Sesame paste noodles 鸭肉面 Duck with noodles鳝鱼面 Eel noodles乌龙面 Seafood noodles榨菜肉丝面 Pork , pickled mustard green noodles 牡蛎细面 Oyster thin noodles板条 Flat noodles米粉 Rice noodles炒米粉 Fried rice noodles冬粉 Green bean noodle汤类鱼丸汤 Fish ball soup贡丸汤 Meat ball soup蛋花汤 Egg & vegetable soup蛤蜊汤 Clams soup牡蛎汤 Oyster soup紫菜汤 Seaweed soup酸辣汤 Sweet & sour soup馄饨汤 Wonton soup猪肠汤 Pork intestine soup肉羹汤 Pork thick soup鱿鱼汤 Squid soup花枝羹 Squid thick soup甜点爱玉 Vegetarian gelatin糖葫芦 Tomatoes on sticks长寿桃 Longevity Peaches芝麻球 Glutinous rice sesame balls麻花 Hemp flowers双胞胎 Horse hooves冰类绵绵冰 Mein mein ice麦角冰 Oatmeal ice地瓜冰 Sweet potato ice红豆牛奶冰 Red bean with milk ice八宝冰 Eight treasures ice豆花 Tofu pudding果汁甘蔗汁 Sugar cane juice酸梅汁 Plum juice杨桃汁 Star fruit juice青草茶 Herb juice点心牡蛎煎 Oyster omelet臭豆腐 Stinky tofu Smelly tofu油豆腐 Oily bean curd麻辣豆腐 Spicy hot bean curd虾片 Prawn cracker虾球 Shrimp balls春卷 Spring rolls蛋卷 Chicken rolls碗糕 Salty rice pudding筒仔米糕 Rice tube pudding红豆糕 Red bean cake绿豆糕 Bean paste cake糯米糕 Glutinous rice cakes萝卜糕 Fried white radish patty 芋头糕 Taro cake肉圆 Taiwanese Meatballs水晶饺 Pyramid dumplings肉丸 Rice-meat dumplings豆干 Dried tofu其他当归鸭 Angelica duck槟榔 Betel nut火锅 Hot pot。

外贸常用用语--接待客人

外贸常用语（接待客人、签单、付款、展会等场景）一、问好1. Good morning/afternoon/evening./May I help you? /Anything I can do for you?2. How do you do? /How are you? /Nice to meet you.3. It’s a great honor to meet you./I have been looking forward to meeting you.4. Welcome to China.5. We really wish you'll have a pleasant stay here.6. I hope you’ll have a pleasant stay here. Is this your fist visit to China?7. Do you have much trouble with jet lag?机场接客1. Excuse me; are you Mr. Wilson from the International Trading Corporation?2. How do I address you?3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4. We have a car can over there to take you to your hotel. Did you have a nice trip?5. Mr. David smith asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marke ting Department.2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3. I would like to introduce Mark Sheller, the Marketing department manager of our company.4. Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6. If I’m not mistaken, you mus t be Miss Chen from France.7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I have forgotten how to pronounce you r name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you're so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That's just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?6. Do you mean..?7. Excuse me for interrupting you.社交招待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. Alright, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home? Have a good journey!2. Thank you very much for everything you have done us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forwar d to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. I t looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.市场销售客户询问1. Could I have some information about your scope of business?2. Would you tell me the main items you export?3. May I have a look at your catalogue?4. We really need more specific information about your technology.5. Marketing on the Internet is becoming popular.6. We are just taking up this line. I’m afraid we can’t do much right now.回答询问7. This is a copy of catalog. It will give a good idea of the products we handle.8. Won’t you have a look at the catalogue and see what interest you?9. That is just under our line of business.10. What about having a look at sample first?11. We have a video which shows the construction and operation of our latest products.12. The product will find a ready market there.13. Our product is really competitive in the world market.14. Our products have been sold in a number of areas abroad. They are very popular with the users there.15. We are sure our products will go down well in your market, too.16. It’s our principle in business “to honor the contract and keep our promise”.17. Convenience-store chains are doing well.18. We can have anther tale if anything interests you.19. We are always improving our design and patterns to confirm to the world market20. Could you provide some technical data? We’d like to know more about your products.21. This product has many advantages compared to other competing products.22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.23. I wish you a success in your business transaction.24. You will surely find something interesting.25. Here you are. Which item do you think might find a ready market at your end?26. Our product is the best seller.27. This is our newly developed product. Would you like to see it?28. This is our latest model. It had a great success at the last exhibition in Paris.29. I’m sure there is some room for negotiation.30. Here are the most favorite products on display. Most of them are local and national prize products.31. The best feature of this product is that it is very light in weight.32. We have a wide selection of colors and designs.33. Have a look at this new product. It operates at touch of a button. It is very flexible.34. this product is patented35. The functioning of this software has been greatly improved.36. This design has got a real China flavor.37. The objective of my presentation is for you to see the produc t’s function.38. The product has just come out, so we don’t know the outcome yet.39. It has only been on the market for a few months, bust it is already very popular.二、关于产品品质1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our speci fications meet your requirements. I’m sure the prices we submitted are competitive.Sample Text价格客人询价1. Will you please let us have an idea of your price?2. Are the prices on the list firm offers?3. How about the price/ How much is this?我们报价4. This is our price list.5. We don’t give any commission in general.6. What do you think of the payment terms?7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on a FOB basis.9. We offer you our best prices, at which we have done a lot business with other customers.10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?客人还价12. Is it possible that you lower the price a bit?13. Do you think you can possibly cut down your prices by 10%?14. Can you bring your price down a bit? Say $20 per dozen.15. It’s too high; we have another offer for a similar one at much lower price.16. But don’t you think it’s a little high?17. Your price is too high for us to accept.18. It would be very difficult for us to push any sales it at this price.19. If you can go a little lower, I’d be able to give you an order on the spot.20. It is too much. Can you discount it?拒绝还价21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22. Our price is competitive as compared with that in the international market.23. To tell you the truth, we have already quoted our lowest price.24. I can assure you that our price if the most favorable. A trial will convince you of my words.25. The price has been cut to the limit.26. I’m sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wild speculations.28. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受还价29. Can we each make some concession?30. In order to conclude business, we are prepared to cut down our price by 5%.31. If your order is big enough, we may reconsider our price.32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33. The price of his commodity has recently been adjusted due to advance in cost.34. Considering our good relationship and future business, we give a 3% discount.订单客人询问最小单数量35. What’s minimum quantity of an order of your goods?询问订货数量36. How many do you intend to order?37. Would you give me an idea how much you wish to order from us?38. When can we expect your confirmation of the order?39. As our backlogs are increasing, please hasten the order.40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?41. We regret that the goods you inquire about are not available.客人回答订单数量42. The size of our order depends greatly on the prices.43. Well, if your order is large enough, we are ready to reduce our price by 2 percent.44. If you reduce your price by 5, we are going to order 1000sets.45. Considering the long-standing business relationship between us, we accept it.46. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.47. We have decided to place an order for your electronic weighing scale.48. I’d like to order 600 sets.49. We can’t execute orders at your limits.感谢下单50. Generally speaking, we can supply form stock.51. I want to tell you how much I appreciate your order.52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.53. Thank you very much for your order.交货客人询问交货期54. What about our request for the early delivery of the goods?55. What is the earliest time when you can make delivery?56. How long does it usually take you to make delivery?57. When will you deliver the products to us?58. When will the goods reach our port?59. What about the method of delivery?60. Will it possible for you to ship the goods before early October?答复交货期61. I think we can meet your requirement.62. I ‘m sorry. We can’t advance the time of delivery.63. I’m very s orry for the delay in delivery and the inconvenience it must have caused you..64. We can assure you that the shipment will be made not later than the fist half of May.65. We will get the goods dispatched within the stipulated time.66. The earliest delivery we can make is at the end of September.客人要求提早交货67. You may know that time of delivery is a matter of great important.68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.69. L et’s discuss the delivery date first. You offered to deliver the goods within six months after the contract signing.70. The interval is too long. Could we expect an earlier shipment within three months?稳住客人71. We shall effect shipment as soon as the goods are ready72. We will speed up the production in order to ship your order in time.73. If you desire earlier delivery, we can only make a partial shipment.74. But you’d better ship the goods entirely.75. We’ll try our best. The earliest deliver y we can make is in May, but I can assure you that we’ll do our best to advance the shipment.76. I’m afraid not. As you know, our manufacturers are full and we have a lot of order to fill.77. I’ll find out with our home office. We’ll do our best to adv ance the time of delivery.78. Thank you very much for your cooperation.79. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.签单签单前建议1. Before the formal contract is drawn up we’d like to restate the main points of the agreement.2. We can get the contract finalized now.3. Could you repeat the terms we’ve settled?4. It is very important for us to abide by contracts and keep good faith.5. Have you any questions as regards to the contract?6. I’d like to hear your ideas about the problem.7. I think it is better to have a good understanding of all clauses before signing a contract.8. Do you have any comment to make about this clause?9. Do you think the contract contains basically all we have agreed on during negotiations?10. Everything has been arranged well. I hope the signing of the contract will go smoothly三、签单11. These are two originals of the contract we prepared.询问签单12. When shall we sign the contract?13. Mr. Brown, do you think it is time to sign the contract?14. Shall we go over the other terms and conditions of the contract to see if we agree on all the particulars?15. Shall we sign the contract now?16. Just sign there on the bottom.17. The contract is ready, would you mind reading it through?18. We have reached an agreement on all the clauses discussed so far. It is time to sing the contract.签单后祝语19. I’m very pleased that we have come to an agreement at last.20. Let’s congratulate oursel ves for the successful contract.付款方式客人询问付款方式1. Shall we discuss the terms of payment?2. What is your regular practice about terms of payment?3. What are your terms of payment?4. How are we going to arrange payment?回复询问付款方式5. We’d like you t o pay us by L/C.6. We always require L/C for our exports and we pay by L/C for our imports as well.7. We insist on full payment.8. We ask for a 30 percent down payment.9. We expect payment in advance on first orders.客人建议付款方式10. We hope you will accept D/P payments terms.11. In view of this order of small quantity, we propose payment by D/P with collection througha band so as to simplify the payment procedure.12. Payment by L/C is the safest method, but rather complicated.礼帽拒绝客人13. I’m sorry. We can’t accept D/P or D/A. We insist on payment by L/C.14. I’m afraid we must insist on our usual payment terms.15. “Payment by installments” is not the usual practice in world trade.16. It is difficult for us to accept your suggestion接受客人付款方式17. In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight; however, this should not be taken as a precedent.18. I have no alternative but to accept your terms of payment.信用证要求及货币19. When should we open the L/C?20. Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.21. How long should our L/C be valid?22. The L/C should be valid 30 days after the date of shipment.23. Could you tell me what documents you’ll provide?24. Together with the draft, we’ll also send you a full set of bill of lading, an invoice, and an insurance policy, a certificate of origin and a certificate of inspection. I suppose that is all. 25. In what currency will payment by made?ars based.保险客人询问保险1. As for the insurance, I have quite a lot of things which I am still not clear about.2. May I ask you a few questions about insurance?3. What do your insurance clauses cover?4. I wonder if the insurance company holds the responsibility for the loss.5. Have you taken our insurance for us on these goods?6. Can you tell me the difference between WPA and FPA?7. What risks are you usually covered against?8. Is war risk to be covered?9. I’d like to have the insurance of the goods covered at 110% of the invoice amount.回复保险询问10. There are three basic covers, namely, Free form Particular Average, with Particular Average and ALL risks.11. Ocean shipping cargo insurance is important because goods run the risk of different hazards such as fire, storm, collision, theft, leakage, explosions, etc. If the goods are insured, the exporter might get enough to make up his loss.12. Should any damage be incurred, you may, within 60 days after the arrival of the consignment, file a claim supported by a survey report, with the insurance company at your end.13. As a rule, we don’t cover them unless you want to.14. If more than that is asked for, the extra premium for the difference between 130% and 110% should be born by the buyer.15. The FPA clause doesn’t cover partial loss of the particular coverage, whereas the WPA clause does.16. The extra premium involved will be on your account.17. The insurance covers ALL Risks at 110% of the invoice value.18. No, it is not necessary for the shipping line to add to the cost. Our past experience shows that All risks gives enough protection to all the shipments to your area.19. ALL risk covers all losses occurring throughout the voyage caused by accidents at sea or land. In other words, it includes FPA, WPA, and general additional risks, with special additional risks excluded.参观工厂1. You’ll understand our products better if you visit the factory.2. I wonder if you could arrange a visit to the factory.3. Let’s me know when you are free. We will arrange the tour for you.4. I would be pleased to accompany you to the workshops.5. We will drive you to our plant, which is about thirty minutes from here.6. Can I have a brochure of your factory?7. Here is the product shop; shall we start with the assembly line?8. All products have to go through five checks during the manufacturing process.9. The production method ahs been improved by introducing advanced technologies.10. It is a pleasure to show our factory to our friends, what is your general impression?11. It is nice to meet you. Welcome to our factory.12. Shall we rest a while and have a cup of tea before going around?13. I would like to look over the manufacturing process. How many workshops are there in the factory?14. Some accessories are made by our associates specializing in these fields.15. It is very kind of you to say so. My associate and I would be interested in visiting your factory.16. We believe that the quality is the soul of an enterprise.17. Would it be possible for me to have a closer look at your samples?四、广交会（其他）学会这几句广交会上轻松搞定老外Let me introduce you to Mr. Li, general manager of our company.? ???让我介绍你认识，这是我们的总经理，李先生。

外贸英语：接待客人口语100句

外贸英语：接待客人口语100句外贸业务员接待客户的必备口语：1 Do I have to make a reconfirmation? 我还要再确认吗？2 Is there any earlier one?还有更早一点的吗？3 Could you tell me my reservation number, please?请你告诉我我的预订号码好吗？4 Can I get a seat for todays 7:00 a.m. train?我可以买到今天上午7点的火车座位吗？5 Could you change my flight date from London to Tokyo?请你更改一下从伦敦到东京的班机日期好吗？6 Is there any discount for the USA Railpass?火车通行证有折扣吗？7 May I reconfirm my flight?我可以确认我的班机吗？8 Are they all non-reserved seats?他们全部不预订的吗？9 Do I have to reserve a seat?我一定要预订座位吗？10 May I see a timetable?我可以看时刻表吗？11 How long will I have to wait? 我要等多久呢？12 Which would you prefer, a smoking seat or a non-smoking seat?你喜欢哪种，吸烟座还是禁烟座呢？13 Can I reconfirm by phone?我能电话确认吗？14 Where can I make a reservation?我到哪里可以预订？15 Do I need a reservation for the dining car?我需要预订餐车吗？16 How many more minutes will it take for the train to arrive?火车还要多少分钟就要到达呢？17 Is this a daily flight?这是每日航班吗？18 Excuse me. May I get by?对不起，我可以上车吗？19 How much does it cost to go there by ship?坐船到那里要花多少钱？20 Can I cancel this ticket? 我可以取消这票吗？21 Check it to my final destination把它托运到我的目的地。

接待外国客户常用的商务英语

接待外国客户常用的商务英语1.Excuse me. Are you Susan Davis from Western Electronics?对不起，你是来自西方电子公司的苏姗·戴卫斯吗？2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定是竹下先生吧。

3.Pardon me. Are you Ralph Meyers from National Fixtures?对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？4.I"m Dennis. I am here to meet you today.我是丹尼斯，今天我到这里来接你。

5.I"m Donald. We met the last time you visited Taiwan.我是唐纳德，上次你来台湾时我们见过面。

6.I"m Edwin. I"ll show you to your hotel.我是爱德温，我带你去旅馆。

14.No, I don"t. Will it be a problem?不，我没有，会有困难吗？15.I don"t think so. I know several convenient hotels. Let me make some calls.我认为没有，我知道有几家便利旅馆，让我打几个电话。

16.I"ve made a reservation at the hotel you used last time.我已预订了你上次住过的旅馆。

17.We"ve booked a Western-style room for you.我们已为你订了一间西式的房间。

18.Let"s go to the station to get a train into town. 我们到火车站去乘车进城。

外国客户接待英语及食物英语大全

外国客户接待英语1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。

2、How do you do?您好！（初次见面）Glad to meet you.很高兴见到您。

3、How are you?您好吗？Fine, thanks. And you?很好，谢谢。

您好吗？4、Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。

5、Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。

（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。

（客人离店时）7、Have a good time!祝您过得愉快！8、***hotel, front desk. Can I help you?***饭店，前厅。

您找谁？9、Sorry, I've dialed the wrong number.对不起，我拨错号了。

10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。

11、Sorry, he is not in at the moment.对不起，他现在不在。

Would you like to leave a message?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？英语交流用语•祝贺用语13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快郑?/P>18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much).谢谢您（非常感谢）。

外贸迎接客户英语对话

外贸迎接客户英语对话（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。

文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!外贸迎接客户英语对话外贸迎接客户英语对话提升外贸英语是贸易人最想做的事情，外贸英语也是一门作为沟通工具的语言。

商务英语接待来客日常用语

商务英语接待来客日常用语在日常商贸来往上，少不了对来客的接待，下面总结了一些常用的接待来客的口语句子，希望可以给大家带来参考。

常用口语句子：Could I have your name, please?= May I have your name?请问您叫什么名字?How do I address you?我该怎么称呼您?address v. 称呼What can I do for you?= Can I help you?= May I help you?有什么可以效劳的吗?Do you have an appointment?您预约了吗?appointment n. 约会，约定Mr. Liu is expecting you.刘先生在等您。

We've been expecting you.我们一直在等您。

expect v. 期待，期盼I'm afraid he is engaged at the moment.恐怕他现在正忙。

I'm afraid he can't see you at the moment.恐怕他现在不能见您。

He is at a meeting right now.他现在正在开会。

I'm sorry, but he's not available right now.很抱歉，但他现在没空/不能接见客人。

engaged a. 忙碌的，繁忙的available a. 有空的，可见客人的Would you mind waiting?您介意等一会儿吗?Can you please wait just a moment?请稍等一会儿，好吗?Please wait a second/sec/moment/minute.请稍等。

Please take a seat. I'll tell him you're here.您请坐，我去告诉他您来了。

外贸接待客户常用英语

外贸接待客户常用英语
1. Let me introduce you to Mr. Li, general manager of our company. 让我介绍你认识，这是我们的总经理，李先生。

2. It’s an honor to meet.
很荣幸认识你。

3. Nice to meet you . I’ve heard a lot about you.
很高兴认识你，久仰大名。

4. How do I pronounce your name?
你的名字怎么读？
5. How do I address you?
如何称呼您？
6. It’s going to be the pride of our company.
这将是本公司的荣幸。

7. What line of business are you in?
你做那一行？
8. Keep in touch.
保持联系。

9. Thank you for coming.
谢谢你的光临。

10. Don’t mention it.
别客气
11. Excuse me for interrupting you.
请原谅我打扰你。

12. I’m sorry to disturb you.
不起打扰你一下。

13. Excuse me a moment.
对不起，失陪一下。

14. Excuse me. I’ll be right back.对不起，我马上回来。

外贸接待英语

外贸接待英语外贸接待英语是指在国际贸易交流中使用的英语，通常涉及商务谈判、产品介绍、订单处理等环节。

以下是一些外贸接待英语的基本表达：1. 欢迎来到我们的公司，请坐。

Welcome to our company, make yourself at home.2. 非常感谢您抽出时间与我们见面。

Thank you for taking the time to meet with us.3. 这是我们的产品目录，您可以在这里找到我们所有的产品。

Here is our product catalog where you can find all our products.4. 您对哪些产品感兴趣？我们可以为您详细介绍。

Which products are you interested in? We can give you a detailed introduction.5. 我们的产品质量非常好，价格也很合理。

Our products are of good quality and the prices are reasonable.6. 我们提供多种付款方式，您可以根据您的需求选择。

We offer various payment methods, you can choose according to your needs.7. 我们可以根据您的要求定制产品。

We can customize products according to your requirements.8. 您需要多少数量？我们可以根据您的需求进行生产。

How many do you need? We can produce according to your demand.9. 我们的交货时间是30天，但我们可以根据您的需求进行调整。

Our delivery time is 30 days, but we can adjust according to your needs.10. 如果有任何问题，请随时与我们联系。

外贸人接待客户必备英语口语58句

外贸人接待客户必备英语口语58句.txt鲜花往往不属于赏花的人，而属于牛粪。

道德常常能弥补智慧的缺陷，然而智慧却永远填补不了道德空白人生有三样东西无法掩盖：咳嗽贫穷和爱，越隐瞒，就越欲盖弥彰。

me. Are you Susan Davis from Western Electronics 对不起，你是来自西方电子公司的苏姗戴卫斯吗, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

me. Are you Ralph Meyers from National Fixtures 对不起，请问你是从国家装置公司来的雷夫梅耶史先生吗"m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。

"m Donald. We met the last time you visited Taiwan. 我是唐纳德，上次你来台湾时我们见过面。

"m Edwin. I"ll show you to your hotel. 我是爱德温，我带你去旅馆。

was your flight Was it comfortable 你坐的班机怎么样还舒服吗was quite good. But it was awfully long. 班机很好，就是时间太长了。

you have a good flight 你旅途愉快吗really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

was your flight 你的航班怎样you get any sleep on the plane 你在飞机上睡觉了吗. Wagner, do you have a hotel reservation 华格纳先生，你预订过旅馆吗, I don’t. Will it be a problem 不，我没有，会有困难吗don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。

外贸英语口语接待客户用语带翻译阅读

外贸英语口语接待客户用语带翻译阅读(2) 外贸英语口语接待客户用语带翻译阅读外贸专业英语带翻译阅读篇四1. I want to make sure you have a pleasant stay in Beijing.我希望你们在北京的逗留愉快。

2. Can we talk about the schedule now, if there's time?如果你们有时间的话，我想现在讨论一下日程的安排。

3. I think we can make (or form) a tentative schedule now.我认为现在可以先草拟一个临时方案。

4. I want to make sure we'll have time for a discussion.我想先确认一下我们有充足的时间来谈判。

5. It's better to have something tangible, than to just spend all of our time talking.我们开始着手做事要比说空话浪费时间好。

6. It'll be easier for us to get down to facts then.这样我们就容易进行实质性的谈判了。

7. Thank you for your cooperation.谢谢你们的合作。

8. You'll know our products better after this visit.参观后您会对我们的产品有更深的了解。

9. There is better efficiency and decreased labor.工作效率大大地提高了，而劳动强度却降低了。

10. We believe that quality is the soul of an enterprise. Therefore, we always put quality first.我们认为质量是一个企业的灵魂，因而，我们总是把质量放在第一位来考虑。

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社交接待1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. All right, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food菜?5.I would like to invite you for lunch today.6.Oh, I can’t let you pay. It is my treat, you are my guest.7.May I propose that we break for coffee now?8.Excuse me. I’ll be right back.9.Excuse me a moment.告别1.Wish you a very pleasant journey home? Have a good journey!2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!约会1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?6.I’m afraid I have to cancel my appointment.7.It looks as if I won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We’ll leave some evenings free, that is, if it is all right with you.品质1.We have a very strict quality controlling system, which promises that goods weproduced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality. That is our best selling point.7.As long as the quality is good. It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem. Quality is something we never neglect.11.You are right. It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive. Sample Text.问好1.Good morning/afternoon/evening. /May I help you? /Anything I can do for you?2.2. How do you do? /How are you? / Nice to meet you.3.It’s a great honor to meet you./I have been looking forward to meeting you.4.Welcome to China.5.We really wish you’d have a pleasant stay here.6.I hope you’ll have a pleasant stay here. Is this your fist visit to China?7.Do you have much trouble with jet lag?机场接客1.Excuse me; are you Mr. Wilson from the International Trading Corporation?2.How do I address you?3.May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.4.We have a car an over there to take you to you hotel. Did you have a nice trip?5.Mr. David smith asked me to come here in his place to pick you up.6.Do you need to get back your baggage?7.Is there anything you would like to do before we go to the hotel?相互介绍1.Let me introduce my self. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.3.I would like to introduce Mark Sheller, the Marketing department manager of our company.4.Let me introduce you to Mr. Li, general manager of our company.5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.6.If I’m not mistaken, you must be Miss Chen from France.7.Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.8. Is there anyone who has not been introduced yet?9.It is my pleasure to talk with you.10.Here is my business card. / May I give you my business card?11.May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?。

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