酒店餐饮常用英语口语
餐饮服务常用英语口语和翻译大全表
餐饮服务常用英语口语和翻译大全表本文总结了餐饮服务中常用的英语口语和翻译，以帮助餐厅服务员更好地与英语母语或非母语客人交流。
下面是按照用餐过程顺序整理的口语对照表：入座与点菜1.欢迎光临–Welcome!2.请跟我来–Follow me, please.3.您几位？–How many in your party?4.请问要点菜菜单吗？–Would you like to see the menu?5.我推荐今天的特色菜–I recommend today’s special.6.您点好了吗？–Have you decided what to order?7.请慢慢享用–Enjoy your meal.用餐过程8.饭菜好吃吗？–How does the food taste?9.需要加餐吗？–Would you like to order more dishes?10.餐具不够了吗？–Do you need more utensils?11.有什么我能帮助您的吗？–Is there anything I can help you with?结账12.您需要结账吗？–Would you like the bill?13.是现金结账还是刷卡？–Will you be paying by cash or card?14.请您慢用，期待下次光临–Please take your time. We look forward to seeing you again.通过学习和掌握这些常用的餐饮服务英语口语和翻译，服务员可以更加流利地与客人交流，提升餐厅的服务质量，为客人提供更好的用餐体验。
希望这份口语对照表对您有所帮助。
酒店英文
C : Very well , sir . Just a moment , please .
C : Your water melon , sir . Will that be all ?
G : Yes .
C : Thank you . Have a nice afternoon .
1、
C : Can I take your order , sir ?
G : Yes , I’d like to try the steak , please .
C : Any to follow ?
G : Vegetable soup , please .
C : Would you like to order a dessert ?
12、 Are you ready to order ? 您要点菜了吗？
13、 What would you like to have drink ? 您要喝点什么？
14、 Would you care for soup ? 您要汤吗？
15、 I’m sorry , there isn’t any left ? 很抱歉，这个菜供应完了。
G : Which is better ?
C : Well , the export beer is stronger , but both are the light type . We have both bottled and draught beer .
G : Ok . I’ll have a glass of the stronger one , please .
16、 Here is you’re the smoke fish . 这是您的烟熏鱼。
餐饮服务常用英语口语大全
餐饮服务常用英语口语大全序言在餐饮服务行业工作，掌握一些常用的英语口语可以有效提升与顾客沟通的效率和质量。
本文将介绍一些餐饮服务中常用的英语口语，帮助您更好地与客人交流，为客人提供更好的服务体验。
用餐前1.迎接客人–Hello, welcome to our restaurant!–Good evening, how many are there in your party?–Hi there, do you have a reservation?2.为客人引导座位–Please follow me to your table.–Your table is right this way.3.推荐菜品–Our chef recommends the seafood pasta, it’s a customer favorite.–May I suggest our signature steak for tonight?点餐过程1.询问客户喜好–Are you in the mood for something light or something hearty?–Would you prefer something spicy or mild today?2.确认订单–So that’s one steak medium rare and one vegetarian pasta, is that correct?–Just to confirm, you would like the salad as a starter, correct?3.询问客人饮料喜好–Would you like something to drink with your meal?–Can I get you anything to drink while you decide on your meal?上菜阶段1.上菜–Here is your appetizer, enjoy!–Your main course will be right out.2.确认就餐满意–How is everything so far?–Is there anything else I can get for you?3.为客人倒水–Can I top off your water for you?–Would you like more water?结账环节1.询问客人是否需要账单–Would you like the check?–Are you ready for the bill?2.感谢光顾–Thank you for dining with us!–We appreciate your visit!结语希望这些餐饮服务中常用的英语口语可以帮助您与客人互动更加顺畅愉快。
酒店餐厅常用英语口语
酒店餐厅常用英语口语1.酒店餐厅常用英语口语1.Room Service，may help you？送餐服务，有什么可以帮您？2.Would you please bring me some breakfast？请为我送来一份早餐，好吗？3.At what time would you like your breakfast？您希望什么时候把您的早餐送来？4.A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？5.With coffee or tea？需要咖啡还是茶？6.For how many people，please？请问要几个人的送餐？7.I will bring it up right away. 我马上把它送上来。
8.Good morning，here is the Continental breakfast you ordered.早上好，这是您点的欧式早餐。
9.Would you like to have something else besides the Continental breakfast？除了欧式早餐，你还想要点别的吗？10.Would you please sign the bill？请您在帐单上签名好吗？11.Thank you，enjoy your breakfast please，good-bye. 谢谢，请慢用，再见。
12.It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
2.酒店餐厅常用英语口语1.Good afternoon，sir. Welcome to the International Hotel. 下午好，先生，欢迎光临国际大酒店。
2.How many pieces of luggage do you have?请问您一共有几件行李?3.I’ll show you to the Reception Desk. This way，please. 我带您到接待台，这边请。
餐厅服务员常用英语口语
餐厅服务员常用英语口语在餐厅工作时，与客人交流是十分重要的。
作为一名服务员，掌握一些常用的英语口语可以帮助提升工作效率，更好地为顾客提供优质的服务。
以下是一些餐厅服务员常用的英语口语示例：接待客人1.问候客人–Good morning/afternoon/evening, welcome to our restaurant. 早上好/下午好/晚上好，欢迎光临我们的餐厅。
–Hi, how are you today? 嗨，今天您好吗？2.引导客人–May I show you to your table? 您让我带您到座位吗？–Please follow me to your table. 请跟我来到您的座位。
点菜过程1.介绍菜单–Here is our menu. 这是我们的菜单。
–Would you like to hear about our specials today? 今天的特色菜您想了解一下吗？2.询问客人–May I take your order? 我可以帮您点菜吗？–Are you ready to order or do you need more time to decide? 您准备好点菜了吗，还是需要更多时间决定？3.解释菜单–Our chef’s recommendation is the grilledsalmon. 我们厨师推荐的是烤鲑鱼。
–This dish is spicy, are you okay with that? 这道菜比较辣，您可以接受吗？提供服务1.上菜–Here is your dish. 这是您的菜。
–Enjoy your meal. 请慢用。
2.询问满意度–How is everything? Is everything to your liking?一切都还好吗？您喜欢吗？–Is there anything else I can get for you? 还有别的我能为您做的吗？结账离场1.送账单–Here is your bill. 这是您的账单。
星级酒店餐饮基本服务英语
星级酒店餐饮基本服务英语第 1 版餐饮英语共 4页实用餐饮英语口语系列之一 :订座1. I want to reserve a room for two hundred people to hold a dinner party.我想预定一间能容纳二百人的宴会厅举行晚宴2. I'm sorry we are booked out for this evening.抱歉，今晚订满了。
3. When do you start to serve dinner in the evening, (When is the restaurant open for breakfast,)你们什么时候供应晚餐,(几点供应早餐,)4. When are the restaurant hours,餐厅营业时间几点到几点,5. But I prefer a table by the window. My wife loves the night view of Shijiazhuang.但是我想要一个靠近窗户的桌子。
我爱人喜欢看石家庄的夜景。
6. I'm sorry，。
The tables by the window are all occupied.对不起，靠近窗户的桌子全都有人了。
7.This is "Century Hotel". Good morning. May I help you,早安，这里是世纪大酒店。
能为您效劳吗,8. We have received many bookings and I cannot guarantee a table by the window.我们已接到许多预定，因而无法向您保证能有一个靠窗的桌子。
9.You can be sure that we'll try our best.请相信我们会尽最大努力的。
10. Thank you for calling， sir. We look forward to your visit.谢谢您的电话，我们盼望着您的光临。
常用酒店英语词汇
常用酒店英语词汇常用酒店英语词汇大全如今人们的经济条件开始变化，也有不少的人选择出国游玩，但是有没有想过不会点英语口语出国在外还真的很难跟外国人沟通，特别是住酒店的`时候，想要什么都不知道怎么用英语表达。
今天店铺来给大家分享常用酒店英语词汇大全。
常用酒店英语词汇1Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员酒店岗位：客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers拖鞋 drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务常用酒店英语词汇2ensuite 套房family suite家庭套房double room 双人房advance deposit 定金reservation 预订registration 登记rate sheet房价表tariff 价目表cancellation 取消预定imperial suite 皇室套房presidential suite 总统套房suite deluxe高级套房junior suite 简单套房mini suite 小型套房honeymoon suite 蜜月套房penthouse suite 阁楼套房unmade room 未清扫房on change 待清扫房valuables贵重品porter 行李员luggage/baggage行李registered/checked luggage 托运行李light luggage 轻便行李baggage elevator 行李电梯baggage receipt 行李收据trolley 手推车storage room 行李仓briefcase 公文包suit bag 衣服袋travelling bag 旅行袋shoulder bag 背包trunk 大衣箱suitcase 手提箱name tag 标有姓名的标签book/reserve a hotel room 预订宾馆房间full booked 已经订满vacant room 空房间available 有的，有空的types of rooms 房间种类standard room 标准房double room 双人房（一般是一张双人床）two beds/twin room 双床房（两张单人床）king-size bed room 特大号床房queen size bed room 大号床房suite 套房presidential suite 总统套房adjoining room 相邻房connecting room 连通房studio room 公寓套房executive floor 行政楼层lobby 大堂，大厅lounge 休息室information deskreception/front desk 前台receptionist 前台接待passport 护照identification card (ID) 身份证check-in 办理入住check-out time 退房时间money exchange 货币兑换exchange rate 兑换率business center 商务中心laundry 洗衣店room service 客户服务（可以给房间送餐）house keeping 房屋管理（打扫整理房间）Do Not Disturb 请勿打扰Please Clean/Make Up 请您打扫breakfast included 含早餐buffet 自助餐menu 菜单food & beverage 餐饮appetizer/starter 开胃菜main course 主食dessert 甜点waiter 男服务员waitress 女服务员cashier 收银员captain 领班check/bill 帐单receipt 收据room charge 房费shampoo 洗发液bath foam/shower gel 浴液shower cap 浴帽soap 香皂tooth brush 牙刷tooth paste 牙膏comb 梳子slippers 拖鞋accessible [ksesbl] adj.可到达的；可进入的luxury [lkri] v. 豪华的；舒适的；昂贵的three-/four-/five-etc.star三/四/五星级的Vacancies [‘veknsz] 空房。
酒店餐饮日常英语口语汇总
酒店餐饮、SPA日常英语口语汇总一、餐饮词汇1、可口可乐 Coca cola[,k?uk?'k?ul?]2、矿泉水 Mineral water?['m?n(?)r(?)l]3、橘子汁 Orange Juice4、啤酒 Beer5、香槟酒 Champagne?[??m'pe?n]6、葡萄酒 Port/Grape wine7、威士忌 Whisky8、白兰地 Brandy?['br?nd?]9、伏特加 Vodka['v?dk?]10、冰淇淋 Ice cream11、苹果 Apple12、苹果汁 Apple Juice13、梨 Pear14、桃 Peach15、香蕉 Banana16、橘子 Orange17、西瓜 Watermelon18、哈密瓜 Harmi Melon19、草莓Strawberry20、葡萄 Grape21、樱桃Cherry22、菠萝 Pineapple23、面包 Bread24、巧克力 Chocolate25、蛋糕 Cake二、康乐词汇1、足底food massage?['m?sɑ??; m?'sɑ??; -d?]2、采耳ear cleaning3、头颈肩按摩head,neck&shoulder massage4、修脚pedicure?['ped?kj??]26、咖啡 Coffee27、红茶 Black tea28、口布 A mouth Cloth29、香烟 Cigarette[s?g?'ret]30、火柴 Match31、手纸 Toilet paper[?t??l?t]32、盘子 Plate?[ple?t]33、叉子 Fork34、勺子 Spoon35、汤勺 Soup Spoon36、牙签 Toothpick37、筷子 Chopsticks38、茶杯 Cup39、开水 Hot water40、凉开水 Cold water41、甜 Sweet42、酸 Sour43、咸 Salty44、辣 Hot45、苦 Bitter46、糖 Sugar47、黄油butter48、盐salt49、香肠 Sausage?['s?s?d?]50、服务员（男性） Waiter5、擦背back rubbing6、刮痧scraping therapy?['skre?p??]?['θer?p?]7、全身推牛奶whole body massage with milk8、全身推蜂蜜whole body massage with bee honey9、全身推盐whole body massage with bath salt三、餐饮常用句子1、Good morning/afternoon/evening，sir/madam. 早上/下午/晚上好!2、Welcome to western restaurant, May I help you? 欢迎光临西餐厅,我能为您做些什么?3、May I have your name/room number, please? 您可以告诉我您的姓名/房号吗?4、One moment, please. /Just a moment, please. 请您稍候。
餐厅服务员基本英语口语和翻译
餐厅服务员基本英语口语和翻译在餐厅工作是一种常见的职业，而作为餐厅服务员，基本的英语口语是非常重要的。
无论是与顾客沟通还是与同事合作，良好的英语口语可以帮助提高工作效率和服务质量。
下面是一些餐厅服务员在工作中常用的基本英语口语和它们的翻译。
1. 问候顾客•英语口语：Welcome to our restaurant! / Good evening, sir/madam.•翻译：欢迎光临我们的餐厅！/ 晚上好，先生/女士。
2. 询问顾客需求•英语口语：May I take your order, please?•翻译：请问您要点菜吗？3. 推荐菜品•英语口语：Our special today is the grilled salmon.•翻译：今天我们的特色菜是烤鲑鱼。
4. 服务员介绍自己•英语口语：My name is [Name], I will be your server tonight.•翻译：我是[姓名]，今晚会是您的服务员。
5. 询问餐后是否需要甜点•英语口语：Would you like to see our dessert menu?•翻译：您是否想看看我们的甜点菜单？6. 询问餐品口味•英语口语：How do you like your steak cooked?•翻译：您喜欢您的牛排怎么煮？7. 确认订单•英语口语：Just to confirm, you ordered the chicken pasta, right?•翻译：请确认一下，您点的是鸡肉意大利面，是吧？8. 感谢顾客光顾•英语口语：Thank you for dining with us!•翻译：感谢您光临！以上是一些餐厅服务员常用的基本英语口语，熟练掌握这些口语可以让您在工作中更加流畅地与顾客沟通和合作。
希望这些口语可以帮助提高您在餐厅工作中的服务水平！。
酒店服务餐饮服务英语口语试题公开题库
酒店服务餐饮服务英语口语试题公开题库Coca-cola standardization office【ZZ5AB-ZZSYT-ZZ2C-ZZ682T-ZZT18】2016年江苏省职业学校技能大赛旅游类酒店服务（餐饮服务）项目英语口语试题公开题库中译英：1. 我们已经为您预订一张今晚6点半的餐台。
（We have reserved a table for you at 6：30 tonight.）2. 请问您在我们餐厅有预订吗(Do you have a reservation with us)3. 早餐的供应时间是7点到9点。
（The breakfast is served from 7:00 to 9:00.）4. 对不起，这张桌子已经有客人预订了。
(Sorry, this table has been reserved.)5. 角落的那个位置怎样（How about a seat in the corner）6. 这张桌子可以吗(Will this table be all right for you )7. 包间已经准备好了，先生。
(The private room is ready now, sir.)8. 您是要坐吸烟区还是非吸烟区(Would you like smoking area or non-smoking area)9. 包间的最低消费是800.(For a private room, there is a minimum charge of 800 yuan.)10. 请您在休息室里稍等一下，一有桌子我们会安排您入座。
(Could you wait for a moment in the loungeWe’ll seat you as soon as we have a table).11. 先生，您的桌子已经准备好了。
请随我来。
(Your table is ready now, sir. Please come with me.)12. 这是菜单，服务员随后就到。
餐饮服务行业英语日常对话和翻译
餐饮服务行业英语日常对话和翻译1. 顾客点餐Customer: Hi, I’d like to order something to eat. Waiter: Sure, what would you like to have today? Customer: Can I have a hamburger with fries, please? Waiter: Of course. Would youlike cheese on your burger? Customer: Yes, please. And a glassof water, too.2. 确认订单Waiter: So, that’s a hamburger with cheese, fries, and a glass of water. Is that correct? Customer: Yes, that’s right.3. 送餐Waiter: Here is your order, enjoy your meal! Customer: Thank you.4. 结账Customer: Excuse me, I’d like to pay for the meal. Waiter: Sure, here is your bill. How would you like to pay? Customer:I’ll pay by credit card, please.5. 结束用餐Waiter: Thank you for dining with us. Have a great day! Customer: You’re welcome. Goodbye!英语对话翻译1.顾客点餐客户：你好，我想点一些东西吃。
服务员：好的，您今天想要点什么？客户：我可以要一个汉堡配薯条吗？服务员：当然可以。
您的汉堡要加奶酪吗？客户：要的，还有一杯水。
实用餐馆英语口语
实用餐馆英语口语在餐馆用餐时，掌握一些基本的英语口语表达能让您的用餐体验更加顺畅。
以下是一些实用的餐馆英语口语，帮助您更好地与服务员沟通。
1. 打招呼与点餐服务员：Good evening, would you like to see the menu?顾客：Yes, please.服务员：Here you are. Do you have any specific requests?顾客：No, I'll have the chicken curry, please.服务员：Sure, would you like to start with some soup?顾客：Yes, the tomato basil soup, please.2. 询问菜品详情服务员：Would you like to know more about the specials?顾客：Yes, what's in the fish and chips?服务员：It comes with cod fillet and French fries. Do you want to order it?顾客：Yes, please.3. 点饮料与甜点服务员：What would you like to drink?顾客：A glass of lemonade, please.服务员：Would you like to have any dessert?顾客：Yes, the chocolate lava cake, please.4. 询问餐厅服务与设施服务员：Is there anything else you need?顾客：Could I have a toothpick, please?服务员：Of course, we also have restrooms available if you need to freshen up.顾客：That's great, thanks.5. 结账与离开服务员：The total comes to $30. How would you like to pay?顾客：I'll pay by card.服务员：Here is your receipt. Thank you for dining with us.顾客：Thank you, good night.以上是一些常见的餐馆英语口语表达，希望能对您有所帮助。
常用餐饮服务英语100句
常用餐饮服务英语99句1.Welcome to our hotel. 欢迎到我们的酒店来！2.Good night. 晚安（晚间告别用）3.have a good rest. 祝您休息好！4.See you later (tomorrow). 以后（明天）见！5.Hope to see you again soon. 希望不久再见到您！6.Have a good time. 祝您过得愉快！7.We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！8.Please don’t leave anything behind.请不要遗忘你的东西。
9.Watch your step! 请走好！10.We wish you a pleasant journey. 祝您旅途愉快！11.Have a nice trip! 一路平安！12.All the best! 万事如意。
13.Take care! 多保重！14.Good luck! 祝您好运！15.Thank you for coming. 谢谢您的光临。
16.I’m very grateful to you. 非常感谢您。
17.It’s very kind of you. 谢谢，您真客气。
18.You are (most) welcome. 不用谢，不用客气。
19.Not at all. 不用谢。
20.My pleasure.(or with pleasure) 很高兴能为您服务。
21.Glad to be of service. 很高兴为您服务。
22.At your service .乐意为您效劳。
23.I’m sorry. 很抱歉。
24.Excuse me. 对不起。
25.I’m terribly sorry. It’s my fault.非常抱歉，那是我的过错。
26.I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。
餐饮服务英语对话
餐饮服务英语对话The document was prepared on January 2, 2021餐饮服务:为了方便掌握学习情境内容,我们通过五个情境来学习Model 1:Table Reservation 用餐预订服务Model 2:Receiving the Guest in the Restaurant 接待客人用餐Model 3:Taking orders 点菜Model 4Serving Dishes 上菜Model 5Pay the bill 付账Model 1:Table Reservation 用餐预订服务技能要点1. When the guests ask you to reserve为什么而保留 for him , you must paymore attention注意要做某事 to ask him to the table or private room.当客人要求你为他订餐时,要注意询问他是要订餐台还是要包间.2. Ask the guest about the information of the table reservation:从客人那里获得下列用餐信息：The number of the person就餐人数Table in the lobby or a private room 大堂的餐台还是包间The demands for the table or the private room 对餐台还是包间的要求,如靠窗吸烟等需求The time of arrival 宾客到达的时间Under whose name the reservation is made and contact telephone number or the room number.订餐者姓名联系电话号码或房号.3. Confirm.确认.4. Express your expectation to the guests.表达对客人的期盼.餐厅常用口语1. 查看座位Just a moment, please. I’ll check the availability for you.请稍等,我来为您查查是否有空位.2. 座位已满I’m afraid we’re fully booked for that time.恐怕那个时间餐位已经订满了.3. 变更时间Is it possible for you to change the time您是否可以换个时间呢4. 座位选择Would you like a table in the lobby or in a private room您是喜欢大厅的餐台还是包间呢6. 桌位要求And can I booking a table by the window您可以为我留一张靠窗的桌位吗7. 询问要求Any special requirement有什么特别要求吗8. 预订已满I’m afraid that table is reserved for 8 .恐怕那张桌已经被预订了.⑴Table Reservation 餐桌预订场景：Mr. Smith wants to have the dinner with his friends tonight. So he called the IAP to order.斯密斯先生将在今晚与他的朋友用餐所以他致电给IAP做预定.C=Caller打电话询问的客人 W=Waiter 服务生C: Hello. Is this IAP 你好,请问是陶乐咖啡厅吗W: Yes. May I help you 是的,需要我效劳吗C: Yes, I’d like to reserve a table for tonight, please. 我想预定今晚的座位.W: Certainly. Sir. How many people, Please 好的,请问共有几位C: Six. 六位.W: At what time can we expect期待 you 请问几点光临C: Oh, at 7:00 tonight. 噢,今晚七点.W: Would you like a table in the main restaurant or in a private room, sir 先生,请问您想订大厅还是包房呢C: The main restaurant will be fine. 大厅的席位就可以了.W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please 好的,今晚七点钟,六个人的餐桌.可以告诉我您的姓名和电话吗C: Sure. It’s John Smith and my number is .当然可以.我叫约翰.史密斯,电话号码是.W: Thank you very much, Mr. Smith. Let me repeat your reservation: you book a table for six at 7 o’clock tonight and your phoI right非常感谢您,史密斯先生.请让我重复您的预定：是对的吗C:Yes, it is是这样的.W: My name is Ivy and we look forward to seeing you.我叫Ivy,非常期待您的光临.C: See you tonight. Goodbye. 晚上见.W: Goodbye. 再见.⑵A Private Room Reservation包厢预订-中餐厅实用对话Practical DialoguesMr. Smith will have the dinner with his customers. He called the PP to reserve the private room.斯密斯先生将和他的客户用晚餐,他致电给乐宫预定一个包厢.C=Customers 顾客 W=Waiter 服务生W: Hello PP. this is Miss. Sue speaking .Can I help you您好,乐宫. 我是Sue,有什么可以帮到您C: May I have a private room for this afternoon 我想订个包房.W: Yes. I’ll arrange that for you. Can I have your name, please可以,我给您安排.请问您的名字是C: John Smith. 约翰史密斯.W: Mr. Smith, how many guests 史密斯先生,有多少客人C: Five. 五位.W: And then, when are you coming 什么时候来就餐呢C: At 7 o’clock this afternoon. Is it OK 今天下午7点,行吧W: OK. Do you have any special requirements I mean for vegetarians or something else.可以,您有任何特殊的要求吗比如是素食者或其他什么特殊的C: Oh, I see. I’d like it. My guests are all vegetarians素食者.喔,可以,我喜欢.我朋友都吃素食.实用词汇和术语技能要点1. Ask the guests if they have a reservation or not. If “yes”, lead them to the booked table. If “no”, ask them the number of people, and escort them to choose a table for them.问清有否预留座位.如果有,领位到预订的餐台；如果没有,询问有几位,然后引领为人挑选合适的餐台.2. When the guests are going to seat, arrange them take their seats as soon as possible. Arrange the tea or some drinks immediately立即.入座时,安排客人尽快就座,并及时安排茶水或是饮料.3. After the guests are seated, give them the menu. 在客人坐定后,才上菜单.常用句子口语1. 问侯客人Good evening, sir. Welcome to our restaurant. 先生,晚上好,欢迎光临本餐厅.2. 祝福用语Have a good evening. 祝您有个愉快的夜晚.3. 等待用语Now would you please take a seat and wait over there 您先在那边坐下来等好吗4. 指导宾客We have a window table reserved for you. 我们为您保留了一张窗边的桌子.5. 建议换桌What about the one which is close the window 有一张靠窗的桌子您觉得合适吗6. 安排宾客We will arrange the seat you very soon. 我们将尽快安排您入座.7. 儿童服务Would you like a high chair for your child 要不要给您的孩子拿一张高椅呢⑴Receiving the Guest with a Reservation 接待有预订的客人Betty has reserved the table. Now she and her friend went to the restaurant. The host received them.贝蒂已经预定了座位,现在她和她的朋友来到了餐厅,咨客迎接了她们.W=Waiter C= BettyW: Good evening. How are you today 晚上好.您今天好吗C: it’s ok, thank you. 很好,谢谢你W: Do you have a reservation 请问您有预定座位吗C: Yes, we do. A reservation for two under Smith. 有,我们订了两位.是以史密斯的名字订的.W: Just a moment, please… Here it is 7:00 . Betty Smith, two, non-smoking非吸烟区.请稍等一下.----有的,在这儿,晚上7:00,贝蒂-史密斯,两个人,不抽烟.C: That’s us. 是我们,没错.W: Right this way, please. 这边请.⑵Receiving the Guest without a Reservation 接待没有预订的客人Mr. White and his wife went to the restaurant to have the dinner. But they have no reservation. The waiter receiving them and escort them to choose the table that fits them. 怀特夫妇来到餐厅用餐可是她们没有用餐,服务员接待了她们并且帮助他们选择了合适的座位.W=Waiter B=BakeW: Good evening, sir and madam. Welcome to our restaurant. Do you have a reservation晚上好,先生、夫人.欢迎到我们酒店.有预定吗B: I’m afraid I haven’t. Do you have a table for two没有. 有双人桌吗W: I’m sorry to say that we don’t have any vacant seat at this moment. Would you please wait in the lounge for about five minutesI’ll seat you if the table is ready.对不起,目前我们没有空的. 请在休息室等大约5分钟好吗桌子准备好了我就安排你们. B: It sounds nice. Nancy, let’s go to the lounge then.好吧,南希,我们去休息室.Five minutes later 5分钟后W: I am sorry to have kept you waiting, sir and madam. Now we have a table for you. This way, please. 对不起,让你们久等了,先生、夫人.现在为你们准备了一张桌子,请这边走好吗客人入座后W: What kind of drink would you like tonight 今晚您想喝点什么B: Green tea, please. 请拿杯绿茶吧W: I’ll bring them to you right away. 我一会就拿来.Model 3:Taking orders 点菜技能要点1. The order of the western dishes begins from the host or hostess generally. If the host wants the guests order by themselves, begins from the first guest by the right to the host or hostess. Usually, men order for the women. The ladies don’t order.西餐点餐的顺序一般从主人或者女主人开始.如主人示意请宾客分别点菜,则从主宾主宾一般坐在男主人或女主人的右边开始.一般男生为女士点菜,女士不直接接受点菜.2. Pay more attention to asking the guest about his demands in detail of the order when you take the order. So the chef can cook by his demand.需求在接受点菜时,必须问清客人的需求,以便厨师按客人的口味进行烹饪.3. After ordered the food or beverage, the waiter should read the meal the guest ordered one by one.当客人点完食物或饮料后,点菜员要一道一道地报点他们点的菜.点餐常用句1. 主动服务Shall I make a recommendation 需要我推荐吗2. 建议顾客How about something to drink 来点饮料怎么样3. 续杯提醒Does that come with refills 可以续杯吗4. 准备点菜Are you ready to order now, sir 先生您准备点菜了吗5. 开始点菜I’d like to try the chicken, please. 我想试试鸡肉.6. 推荐菜肴Why not try the XXX 干嘛不试试XXX7. 询问菜单Is there a set menu for lunch 有午餐的套饭菜单吗8. 特色菜推荐It’s the specialties of our restaurant. 这是我们餐厅的特色菜.9. 时间说明Your dish takes ten minutes to prepare. 您的菜需要十分钟准备.10. 后续服务What will you have to follow the soup 喝完了汤,您要吃什么11. 询问客人的口味Would you like it rare, medium, or well-done 点牛排时您喜欢煮得生一点儿,中等程度,还是老一点儿12. 表示抱歉I’m sorry, there are no xxx. 很抱歉,没有XXX了.14. 提供餐类We have both buffet-style and a la carte dishes, which would you prefer我们有自助式和点菜式,您喜欢哪一种15. 今日特色Do you have today’s chef’s dish 今日有推荐菜吗Taking a la cart Orders for Western Food 西餐点菜服务场景：Tom wants to taste western food this evening. He comes to a restaurant to have a western dinner. But he has no reservation.汤姆今晚想吃西餐,他去到餐点准备用餐可是他没有预定.W=Waitress H=Hostess J=Tom JonesH: Good evening. Welcome to our restaurant. Have you made a reservation晚上好,欢迎到我们餐厅来,请问您有预订吗J: No, we haven’t. 没有.H: Three people 是三位吗J: Right. 是的.H: This way, please. How is this table 这边请.这个位置怎么样J: It’s fine. 很好.H: Thank you. Take your seat, please. 谢谢.请坐.W: Good evening. May I take your order now 晚上好,可以点餐了吗J: Do you have any specialties 您有什么特色菜推荐吗W: Yes, you can try our appetizer called smoked, it taste very delicious.是的,您可以尝试一下我们的头盘-熏三文鱼,吃起来很美味.J: For an appetize r开胃菜/头盘, smoked salmon. 来一道开胃菜,熏三文鱼. W: Do you need order salad And which dressing you want您需要点沙拉吗配什么酱汁J: we’d like three large fruit salads with balsamic and vinaigrette dressing.我们需要三份大的水果沙拉配香脂醋汁和油醋汁.W: What soup would you like 要什么汤J: Fish soup, French style. 法式鱼汤.W: And, for the main course 请问要什么主菜J: Two T-Bone Steaks and a rump steak. 两份T 骨牛排,一份牛腿排.W: How would you like your steak done 牛排要几分熟J: Medium- well. 七分熟.W: What kind of sauce would you want 要哪种酱汁J: Black pepper and mushroom cream sauce.黑椒汁和奶油蘑菇汁.W: Would you like some vegetables 要些蔬菜吗J: The curried vegetables. 咖喱蔬菜.W: Anything for dessert 需要甜点吗J: Strawberry ice cream for all. 每人一份草莓冰激凌.W: Anything else 还需要别的吗J: No, I’m afraid that’s all. 不,已经足够了.Model 4：Serving Dishes 上菜1. After the guests almost have arrived, you can ask them politely: “Excuses me, may I serve you”客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问可以上菜了吗”2. Before serving dishes, called the correct names of the dish. “Hello,this is ……, please enjoying”上菜品前,清晰正确报出菜名,“您好,这是……,请慢用”3. If the guests need divide the dishes, at first, you should ask them: “would you need to divide your dishes”如果需要分菜,先询问客人“请问是否需要分菜”4. After serving the last dish, you should tell the guests: “This is the complete course.”当上最后一道菜时,低声告诉客人“您好,菜已上齐”上菜常用句1. 询问菜肴Here’s the shelled shrimp. Is it yours 这是虾仁,是您的吗2. 介绍菜肴This one is called XXX. 这菜叫xxx.3. 顾客催促Would you hurry up 能不能快一点啊4. 询问口感Did you enjoy your meal 这菜吃起来还和您的胃口吗5. 上汤Shall I put the soup in the middle of the table 我把汤放在桌子中央,好吗7. 慢慢享用Take your time and enjoy it. 您慢慢享用吧.8. 上菜提醒Watch out for the plate. It’s a little hot. 请小心盘子,有点烫.9. 延迟上菜Please hold the food; we still have one friend coming. 请稍后上菜,我们还有一个朋友没到.10. 上菜次序The Chinese way is to serve the soup first and then the food; if you like, we’ll bring you the food first. 按中国的方式,是先上汤再上菜；如果您喜欢,我们可以先上菜再上汤.11. 表示抱歉I’m really sorry about that, I’ll tell the chef to hurry. 真的很抱歉,我会叫厨师快一点儿.12. 上菜完毕This is the complete course. There is dessert to follow. 全部的菜已经上齐了,接下来还有点心.Serving the Western dinner 西餐服务Mr. Xiang and his friends want to have a sirloin steak. They go to a western restaurant to have lunch. 向先生和他的朋友想吃沙朗牛排,他们去到一间西餐厅用午餐.W=Waiter X=Mr. XiangW: Good afternoon, sir. Welcome to our restaurant. 您好,先生.欢迎你来到我们餐馆.X: Good afternoon. 你好.W: May I show you our lunch menu 您现在要午餐菜单吗X: Yes, please. 可以.W: Here it is. 给您菜单.X: Yes, I’ll have a mixed salad and sirloin steak. Which vegetables come with the steak好,我要一份混合沙拉、一份沙朗牛排.牛排配有什么蔬菜W: French fries, carrots and peas. 薯条、胡萝卜和豌豆.X: That’s fine. By the way, I’d like come beer and a cup of coffee.不错.顺便来到啤酒和一杯咖啡.W: Yes, how would you like your steak, sir 好的,先生,你的牛排怎么做X: I’ll have it medium rare, please. Do you have any salad oil 三分熟,您有沙拉油吗W: Certainly. I’ll bring some to you. 有,我给您拿些来.X: Thanks. 谢谢.实用词汇Model 5：pay the bill 结账Guest: TomTom: Could we have the check, please汤姆：请拿帐单来好吗Waiter: Here is your check RMB86yuan.侍者：给您,一共86元Tom: Do you accept tuque支票汤姆：你们收支票吗Waiter: No, I'm sorry we don't. We accept credit cards and cash or you can pay for room charge.侍者：对不起,我们不收.我们只收信用卡和现金,您也可以用房费来支付.Tom: Well, I don't have any cash with me. I have to pay by credit cards. Here it is汤姆：我没带现金.我必须用信用卡结帐了,这是我的信用卡.Waiter: Do you have a password of your card 您的卡有密码吗刷卡前先核实是否为有效的信用卡,有无客人签名Tom：Yes.有密码Waiter：OK, please input the password.好的,请您输一下密码.刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额R：Please sign in POS list to confirm.请您在POS单上签字确认.Tom: Oh, please wait for a minute. I want to go with the food left.汤姆：请稍等一会.我想把剩下的食物带走.Waiter: I see. I will bring some to-go boxes for you.侍者：我明白.我会为您拿一个打包盒.Tom: Thank you.汤姆：谢谢.为方便学习将结账分为以下三类：1.room charge:入房帐现金 card 信用卡Waiter: Here is your check RMB 970yuan.这是您的账单,一共是970元人民币.G: Can I pay for room charge我可以入房帐吗W: Of course, can I have your room number当然可以,可以告诉我您的房间号码吗G：My room number is 1818.我的房间号码是1818.W:Please wait a moment.请您稍等一会儿.核查后发现1818的客人房间押金不足970元,因此无法支付.W: I am sorry sir, you do not have enough deposit in your room, so we can’t charge in your room. You can pay for cash or credit card.很抱歉先生,您房间里没有足够的押金可以支付,所以我们无法入房帐,您可以选择用现金或信用卡支付.G: Ok I will pay for cash, Here you are好的,我会用现金支付,给你.W: Thanks sir, Here is your rest 30 dollars and please signs here.谢谢您先生,这是您剩余的30元并且请您在这里签名.G: You can keep it for your tips and thanks for your service.你收下当小费吧,多谢你的服务.W: Thanks very much .We hope to see you again in the future非常感谢,我们希望能再次见到您如何介绍自助餐自助早餐：Breakfast buffet1: please show us your room card then you can have breakfast buffet. And one room include two person.请您出示您的早餐券就可以享用自助早餐了,间房有两张早餐券.2.You should pay for another three people~您需要另外支付另外三个人的费用.3.The price of breakfast buffet is RMB 98 plus fifteen percent for servicecharge.自助早餐的价格是人民币98元加上15%的服务费.4.The price of lunch buffet is RMB126 without service charge.自助午餐的价格是人民币126元不收服务费.5.The buffet dinner price is RMB226without service charge.自助晚餐的价格是人民币226元不收服务费.6.The children 1meter to height are half price, free charge for thechildren below 1meter.身高在1米至米的儿童半价享用自助餐,一米以下的儿童免费.7.Our buffet includes over 30kinds of main food and also seafood, Chinesetraditional food and western food, fresh salmon, oyster and Brazil free charge for juice, beer, red wine and ice cream.我们的自助餐包括超过30种热菜主食,有海鲜、传统中国食物、西方食物、新鲜三文鱼、生蚝和巴西烧烤.还有免费的饮料啤酒和红酒冰淇淋.。
餐饮服务英语基本用语和翻译
餐饮服务英语基本用语和翻译餐厅是人们日常生活中不可或缺的场所，而在国际化的今天，掌握一些餐饮服务英语基本用语和翻译显得尤为重要。
下面将介绍一些在餐厅用餐时可能会用到的基本英语用语和它们的中文翻译。
1. 用餐前•Reservation：预订•Table for [number] people：[数字]个人桌•Menu：菜单•Specials of the day：今日特色菜•Can I see the wine list?：我可以看一下酒单吗？•May I have the lunch menu?：我可以要午餐菜单吗？•I have a reservation under the name of [name]：我有一个以[name]名字预订的座位2. 点菜阶段•Could I have the menu, please?：我可以看一下菜单吗？•What would you like to order?：您想点什么？•I’ll have the [dish name], please：我要[菜名]•Is that all for you?：您还要别的吗？•I’m allergic to…：我对…过敏3. 就餐阶段•Enjoy your meal!：祝您用餐愉快！•How is everything?：一切还好吗？•Can I get you anything else?：您还要别的吗？•The bill, please：买单4. 结束阶段•Please wait here for a moment：请稍等•Would you like to pay by cash or card?：您要付现金还是刷卡？•Here is your change：这是找您的零钱•Thank you for dining with us!：谢谢您光临！以上是一些餐饮服务中常用的英语用语和它们的中文翻译。
掌握这些基本用语将有助于您在国际上用餐时更加得心应手。
餐饮服务常用英语口语和翻译大全
餐饮服务常用英语口语和翻译大全一、点菜时常用的英语口语和翻译1. 点菜时•英语口语：Can I take your order? 翻译：我可以为您点菜吗？•英语口语：What would you like to have? 翻译：您想要点什么？2. 询问菜单•英语口语：Do you have a menu? 翻译：你们有菜单吗？•英语口语：Can I see the menu? 翻译：可以给我看看菜单吗？3. 询问特色菜•英语口语：What are your specialties? 翻译：你们的特色菜是什么？•英语口语：What do you recommend? 翻译：你推荐什么菜？二、服务时常用的英语口语和翻译1. 问候客人•英语口语：Welcome to our restaurant! 翻译：欢迎光临我们的餐厅！•英语口语：Good evening, sir/madam! 翻译：晚上好，先生/女士！2. 为客人服务•英语口语：How is everything? 翻译：一切都还好吗？•英语口语：Is everything to your satisfaction? 翻译：一切都符合您的要求吗？3. 结账时•英语口语：Here is your bill, sir/madam. 翻译：这是您的账单，先生/女士。
•英语口语：Would you like to pay together or separately? 翻译：您是一起付还是分开付？三、常见餐饮场合用语和翻译1. 餐厅用语•英语口语：Table for two, please. 翻译：请给我们安排一个两个人的桌子。
•英语口语：Do you take reservations? 翻译：可以预定吗？2. 自助餐厅用语•英语口语：Help yourself to the buffet. 翻译：自己去打自助餐。
•英语口语：The drinks are self-service. 翻译：饮料是自助的。
酒店餐饮英语口语
酒店餐饮英语口语
餐饮服务口语
1. May I take your order?
请问您要点什么？
2. What would you like?
您要点什么？
3. Are you ready to order?
您要点菜了吗？
4. Have you decided yet?
您决定了吗？
5. What would you like to start with?
您要什么开胃菜？
6. What would you like for the main course?
您要什么主菜？
7. Anything else?
还要点什么？
8. Would you like anything else?
您还要什么吗？
9. Would you like to see the dessert menu?
您要看甜点菜单吗？
10. Is that all?
这就够了吗？
11. Would you like coffee or tea after your meal?
您饭后要喝咖啡还是茶？
12. Would you like to make separate checks?
您要另外结帐吗？
13. Would you like to box that up for you?
您要把那个打包带走吗？
14. Can I get you anything else?
还要点别的什么吗？
15. Can I get you something to drink?
您要来点饮料吗？。
英语角
英语角English corner-酒店常用语15句第一、常用英语口语（一）与客人打招呼1、您好How do you do？/ Hi！/Hello!2、早上（下午、晚上）好。
Good morning/afternoon/ evening.3、您好吗？How are you?4、见到您真高兴。
Nice to meet you. / I’m glad to see you. （二）请客人稍等1. One moment/ minute/ second, please2. Wait a moment, please.3. Just a moment, please.4. Hold on, please.（三）不懂时的回答不要说“I don’t know”，服务员的责任是替客人解决问题可以说：I’m sorry, One moment, please.或I’m sorry for my poor English.Could you wait a minute, please.及时请示领导获取相应的帮助。
（四）道歉1、抱歉让您久等了。
Sorry to have kept you waiting2、对不起/抱歉/打扰了/劳驾。
Sorry! / Excuse me3、对不起,这是我的错。
I’m sorry, it’s my fault.（五）致谢1、谢谢。
Thank you!Thank you very much!2、非常感谢。
Thanks!（六）回答客人的道谢3. 不用谢。
You’re welcome.4.这是我的荣幸。
It’s my pleasure.（七）道别1、再见。
Good bye./Bye－bye.2、祝你旅途愉快。
Have a nice trip.3、请走好。
Mind your step.（八）指路用语1、这边请。
This way, Please.2、一直往前走。
Go straight ahead.3、请左转/右转。
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酒店餐饮常用英语口语
酒店英语情景对话：安排就坐
Seating Guests 安排就坐
Waiter (W): Good evening, madam and sir, welcome to our restaurant.晚上好，先生女士，欢迎光临。
Have you a reservation, sir? 请问有预订吗？
Guest(G):I’m afraid I haven’t. Have you a table for two?没有，有没有两个人的桌。
W: I’m sorry to say that we haven’t got any vacant seat at present. Would you please wait in the lounge for about five minutes? I’ll seat you if the table is ready.
很抱歉，现在没有座位了。
请你在休息室等5分钟，可以吗？如果桌子准备好了，我会通知你。
G:It sounds nice.Nancy,let’s go to the lounge then.(Five minutes later.)
听起来不错NANCY。
我们去休息室吧。
（5分钟后）
W:I am sorry to have kept you waiting,madam and sir.Now we have a table for you.Would you step this way,please?
抱歉让您久等了，先生女士们，现在有一张桌子给你们了。
G：(Mr.Smith suddenly catches sight of a table near the window.)May we sit there a table by the window?
（突然间有一张靠窗的桌子进入了SMITH先生的视线）我们可以坐那张靠窗的桌子吗？
W:Oh,that table has been reserved.那後桌子已经被订了。
G:It’s a pit y.太可惜了。
W:Well,the table in the corner is quite good.It’s near the band platform.There will be a performance during the meal time.You could enjoy it comfortably.
那张角落的桌子真的很好，靠近条形讲台的那张。
用餐期间会有表演看的，你会觉得很
舒服的。
G:OK,I’ll listen to you.(The waiter pulls the chair out and helps Mrs.Smith to take the seat.)好的，我听你的（服务员把椅子拉出来，让SMITH丈夫坐下）。
W:Have you anything on mind what drinks you are going to have tonight?
你想到今晚喝什么了吗？
G:Sprite,please.
W:I’ll bring them to you right away.我马上给你拿来。
口语：餐饮服务业常用口语
1.What kind of food do you prefer？
你喜欢哪一种菜？
2.Do you like Chinese food？
你喜欢中国菜吗？
3.What kind of food do you like，Chinese or American？
你喜欢吃什么菜，中式的还是美式的？
4.Would you tell me where the Chinese restaurant is ？
请你告诉我中国餐馆在哪里？
5.Do you know where I can get a quick snack？
你知道哪里有快餐可吃？
6.What would you have for dinner？
你要吃什么？
7.What would you like to order？
你要点些什么菜？
8.Have you ordered yet？
你点过菜了吗？
9.No，not yet，I am waiting for a friend.I will order later.
还没有，我在等一位朋友，稍后再点。
10.What would you recommend？
请你推荐一些好菜好吗？
11.What's your today’s special？
今天的特色菜是什么？
12.I would like to have something simple.
我想吃些简单的东西。
13.What will you have for dessert？
你喜欢吃点什么点心？
14.We are in a hurry.
我们要赶时间。
15.Please rush your orders.
我们点的菜请快送来。
16.The beefsteak is very good today.
今天的牛排很不错。
17.I will take the beefsteak.
我就要份牛排。
18.How would you like to have beefsteak，well-done or rare？你喜欢的牛排是熟一些还是生的？
19.I would like my beefsteak well done.
我要熟一点儿的牛排。
20.How about a drink？喝一杯怎样？。