波士顿咨询PPT模板
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波士顿咨询公司模板.ppt
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Proposed Contact Model
Team Leader
Plant
Remote TE
Customer
CSR
TE CAS
Proposed Organizational Structure VP, National Sales
Business Managers
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0 40.2
GM ($000) 958 2,400 827 624 641 (15) 138 5,573
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5 100
Messages are buried in the data
Competitor A
Won + Lost = Net
117
(61) 56)
290
(32) 258)
7
(50) (43)
波士顿咨询ppt样本
62 110 22 324 1,137
(104) (29) (69) (72) (1,087)
(42) 81) (47) 252) 50) 1,721
69 75 34 366 1,464
(99) (7) (31) (46) (570)
(30) 68) 3) 320) 894) 1,866
102 75 26 312 1,334
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5
Total
13,863
100
(1.6)
40.2
5,573
100
Messages are buried in the data
Source: Annual Division Budget
6
Example
THE REDESIGN PROCESS INVOLVES FOUR DISCRETE STAGES
Competitor A
Competitor B Starting Base Won + Lost = Net 91 (68) 23) 267 5 31 109 412 --98 218 0 316 (19) (82) (37) (11) (149) --(155) (97) (21) (273) 248) (77) (6) 98) 263) --(57) 121) (21) 43)
WRITING CLEAR AND INTERESTING SLIDES
2005,Shanghai
THE BOSTON CONSULTING GROUP
1
WRITING CLEAR AND INTERESTING SLIDES
2
波士顿咨询ppt样本
Plant
Current Organizational Structure
VP and Director, MWS Division
VP, National Sales
CS Manager (1)
Telemarketing Manager (1)
Zone Managers (5)
CS Managers
Other Segments Segment 1 Segment 2 Segment 3 Segment 4
Total
Starting Base
Client
Won + Lost = Net
60
(98) (38)
198
(56) 142)
6
(52) (46)
25
(81) (56)
153
(29) 124)
Financial Analyst
Team Zone Operations
Leader
Manager
Technical Engineers
Remote Customer Technical Service Engineers Reps
CAS Manager CAS Reps
7
Example
THE 36” LIFTER DOMINATES SALES AND PROFIT
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
Current Organizational Structure
VP and Director, MWS Division
VP, National Sales
CS Manager (1)
Telemarketing Manager (1)
Zone Managers (5)
CS Managers
Other Segments Segment 1 Segment 2 Segment 3 Segment 4
Total
Starting Base
Client
Won + Lost = Net
60
(98) (38)
198
(56) 142)
6
(52) (46)
25
(81) (56)
153
(29) 124)
Financial Analyst
Team Zone Operations
Leader
Manager
Technical Engineers
Remote Customer Technical Service Engineers Reps
CAS Manager CAS Reps
7
Example
THE 36” LIFTER DOMINATES SALES AND PROFIT
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
波士顿BCG咨询PPt模板
。
消费者需求变化
分析消费者需求、偏好及购买 行为的变化,预测行业发展趋
势。
竞争对手概况及优劣势评估
主要竞争对手介绍
梳理主要竞争对手的基本情况 ,包括企业规模、市场份额等
。
竞争对手优劣势分析
从产品、品牌、渠道、成本等 方面分析竞争对手的优劣势。
竞争策略差异
比较不同竞争对手的竞争策略 ,分析其差异及效果。
变革管理策略部署
分析变革影响
评估项目实施对企业内部和外部环境 的影响,制定相应的应对策略。
制定变革计划
明确变革的目标、步骤和时间表,确 保变革的顺利进行。
加强变革宣传
通过内部宣传和培训,提高员工对变 革的认知和接受度。
建立反馈机制
建立有效的反馈渠道,及时收集员工 意见和建议,对变革方案进行调整和 优化。
制定针对不同客户群体的产品组 合和定制化方案,满足客户的多
元化需求。
通过品牌塑造和营销推广,提升 产品在目标客户心中的认知度和
美誉度。
价格策略制定原则和方法探讨
根据产品成本、市场需求和竞争 状况,制定合理的价格水平。
运用价格歧视和动态定价等策略, 实现收益最大化和市场份额的拓
展。
通过价格促销和捆绑销售等手段, 提升产品的市场吸引力和销售量。
用于制定企业业务组合策略和营销策略
GSM矩阵的优缺点
优点在于直观易懂,易于操作;缺点在于过于注重市场份额,可能 忽略其他重要因素
经验曲线概念及实践意义
经验曲线的定义
随着经验的积累,单位成本呈现下降的趋势
经验曲线的实践意义
鼓励企业通过不断学习和积累经验来提高生产效率,降低成本, 提升竞争力
经验曲线的应用条件
加强品牌建设,提升品牌知名度和美誉度, 加大营销推广力度。
消费者需求变化
分析消费者需求、偏好及购买 行为的变化,预测行业发展趋
势。
竞争对手概况及优劣势评估
主要竞争对手介绍
梳理主要竞争对手的基本情况 ,包括企业规模、市场份额等
。
竞争对手优劣势分析
从产品、品牌、渠道、成本等 方面分析竞争对手的优劣势。
竞争策略差异
比较不同竞争对手的竞争策略 ,分析其差异及效果。
变革管理策略部署
分析变革影响
评估项目实施对企业内部和外部环境 的影响,制定相应的应对策略。
制定变革计划
明确变革的目标、步骤和时间表,确 保变革的顺利进行。
加强变革宣传
通过内部宣传和培训,提高员工对变 革的认知和接受度。
建立反馈机制
建立有效的反馈渠道,及时收集员工 意见和建议,对变革方案进行调整和 优化。
制定针对不同客户群体的产品组 合和定制化方案,满足客户的多
元化需求。
通过品牌塑造和营销推广,提升 产品在目标客户心中的认知度和
美誉度。
价格策略制定原则和方法探讨
根据产品成本、市场需求和竞争 状况,制定合理的价格水平。
运用价格歧视和动态定价等策略, 实现收益最大化和市场份额的拓
展。
通过价格促销和捆绑销售等手段, 提升产品的市场吸引力和销售量。
用于制定企业业务组合策略和营销策略
GSM矩阵的优缺点
优点在于直观易懂,易于操作;缺点在于过于注重市场份额,可能 忽略其他重要因素
经验曲线概念及实践意义
经验曲线的定义
随着经验的积累,单位成本呈现下降的趋势
经验曲线的实践意义
鼓励企业通过不断学习和积累经验来提高生产效率,降低成本, 提升竞争力
经验曲线的应用条件
加强品牌建设,提升品牌知名度和美誉度, 加大营销推广力度。
咨询公司模板系列-波士顿55页56页PPT
Plant
Current Organizational Structure
Detailed internal diagnostic • Time spent by activity by responsibility • Capacity of the system
• Current contact model does not have capacity to serve all customers adequately
• From choosing the most appropriate slide type – words, tables, graphics
• To writing a slide that is clear and interesting
3
WHAT PUZZLES YOU OR CHALLENGS YOU THE MOST WHEN WRITING SLIDES?
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0 40.2
GM ($000) 958 2,400 827 624 641 (15) 138 5,573
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5 100
Messages are buried in the data
ES
Assistance
CAS
Technical
TSE
Assistance
Price
Concessions
Expediting
DM
Price Concessions
Expediting
ቤተ መጻሕፍቲ ባይዱ
Customer
Current Organizational Structure
Detailed internal diagnostic • Time spent by activity by responsibility • Capacity of the system
• Current contact model does not have capacity to serve all customers adequately
• From choosing the most appropriate slide type – words, tables, graphics
• To writing a slide that is clear and interesting
3
WHAT PUZZLES YOU OR CHALLENGS YOU THE MOST WHEN WRITING SLIDES?
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0 40.2
GM ($000) 958 2,400 827 624 641 (15) 138 5,573
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5 100
Messages are buried in the data
ES
Assistance
CAS
Technical
TSE
Assistance
Price
Concessions
Expediting
DM
Price Concessions
Expediting
ቤተ መጻሕፍቲ ባይዱ
Customer
波士顿咨询公司模板.ppt 56页
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
Lifter Bore (Volume)
179
91
60
30
Is the complexity necessary?
Note: Width of bar is proportional to CDGI
*Valuation ROI - 3y median CFROI
8
Sources: LRP; HOLT Value Model
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0 40.2
GM ($000) 958 2,400 827 624 641 (15) 138 5,573
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5 100
Messages are buried in the data
382
(218) 164)
97
(218) (121)
79
(224) (145)
---
--- ---)
1
(55) (54)
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
Lifter Bore (Volume)
179
91
60
30
Is the complexity necessary?
Note: Width of bar is proportional to CDGI
*Valuation ROI - 3y median CFROI
8
Sources: LRP; HOLT Value Model
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0 40.2
GM ($000) 958 2,400 827 624 641 (15) 138 5,573
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5 100
Messages are buried in the data
382
(218) 164)
97
(218) (121)
79
(224) (145)
---
--- ---)
1
(55) (54)
波士顿咨询的案例分析ppt课件
- Highlights - Amsterdam • Auckland • Boston • Chicago • Dallas • Dusseldorf • Hong Kong • Kuala Lumpur • London • Los Angeles • Madrid • Melbourne •
Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich • Amsterdam • Auckland • Boston • Chicago • Dallas • Dusseldorf • Hong Kong • Kuala Lumpur • London • Los Angeles • Madrid • Melbourne • Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich • Amsterdam • Auckland • Boston • Chicago • Dallas • Dusseldorf • Hong Kong • Kuala Lumpur • London • Los Angeles • Madrid • Melbourne • Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich •
Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich • Amsterdam • Auckland • Boston • Chicago • Dallas • Dusseldorf • Hong Kong • Kuala Lumpur • London • Los Angeles • Madrid • Melbourne • Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich • Amsterdam • Auckland • Boston • Chicago • Dallas • Dusseldorf • Hong Kong • Kuala Lumpur • London • Los Angeles • Madrid • Melbourne • Milan • Monterrey • Munich • New York • Paris • San Francisco • Seoul • Shanghai • Stockholm • Sydney • Tokyo • Toronto • Zurich •
波士顿咨询公司模板.ppt-56页文档资料
5
Example
STRONG GROWTH IN OTHER PRODUCTS OFFSET BY PARTS’ DECLINE
Product Alarm & detection Broad diffusion IR sensors Chloride Bulk chloride Parts Design Total
Competitor A
Won + Lost = Net
117
(61) 56)
290
(32) 258)
7
(50) (43)
30
(37) (7)
92
(11) 81)
419
(130) 289)
155
(98) 57)
---
---
---
224
(79) 145)
5
(19) (14)
384
(196) (188)
382
(218) 164)
97
(218) (121)
79
(224) (145)
---
--- ---)
1
(55) (54)
177
(497) (320)
2,836
62 110
22 324
1,137
(104) (29) (69) (72)
(1,087)
(42) 81) (47) 252)
50)
Starting Base
(11) 98)
412
(149) 263)
---
---
---
98
(155) (57)
218
(97) 121)
0
(21) (21)
Example
STRONG GROWTH IN OTHER PRODUCTS OFFSET BY PARTS’ DECLINE
Product Alarm & detection Broad diffusion IR sensors Chloride Bulk chloride Parts Design Total
Competitor A
Won + Lost = Net
117
(61) 56)
290
(32) 258)
7
(50) (43)
30
(37) (7)
92
(11) 81)
419
(130) 289)
155
(98) 57)
---
---
---
224
(79) 145)
5
(19) (14)
384
(196) (188)
382
(218) 164)
97
(218) (121)
79
(224) (145)
---
--- ---)
1
(55) (54)
177
(497) (320)
2,836
62 110
22 324
1,137
(104) (29) (69) (72)
(1,087)
(42) 81) (47) 252)
50)
Starting Base
(11) 98)
412
(149) 263)
---
---
---
98
(155) (57)
218
(97) 121)
0
(21) (21)
波士顿品牌管理研究(最老牌咨询公司)课件
品牌传播
通过各种传播渠道,将品牌的独特价值和形象传达给消费者,以提 高品牌知名度和美誉度。
品牌保护
采取措施保护品牌的合法权益,防止侵权和假冒行为,维护品牌的 形象和价值。
品牌建设流程
01
品牌规划
根据市场需求和竞争状况,制定品 牌的战略规划和实施计划。
品牌推广
通过各种营销手段推广品牌,提高 品牌的知名度和美誉度。
总结词
强பைடு நூலகம்品牌核心价值
详细描述
某科技公司注重品牌核心价值的强化与传播,波士顿为其提供了全面的品牌建设方案。通过明确品牌 理念、设计统一的视觉识别系统以及开展一系列公关活动,成功提升了品牌形象,增强了消费者对品 牌的认同感和忠诚度。
CHAPTER
05
波士顿品牌管理未来展望
数字化时代的品牌管理挑战与机遇
CHAPTER
04
波士顿品牌管理案例分析
案例一:某快消品品牌重塑
总结词
品牌重塑战略成功
详细描述
该快消品品牌在市场上存在感逐渐降低,为了重振品牌形象,采用了波士顿提供 的品牌重塑战略。通过重新定位品牌核心价值、设计新的视觉识别系统以及开展 一系列营销活动,成功吸引了目标受众,提升了品牌知名度和美誉度。
利用新兴市场的增长潜力,通过创新 的产品和服务,打造具有竞争力的品 牌。
可持续发展与品牌责任
品牌应积极履行社会责任,关注环境保护、公益事业等方面,提升品牌形象和声 誉。
可持续发展已成为消费者选择品牌的重要因素之一,品牌需在可持续发展方面做 出积极贡献,以满足消费者对绿色、环保的需求。
案例二:某高端汽车品牌推广
总结词
精准定位与市场拓展
详细描述
某高端汽车品牌希望进一步拓展市场份额,波士顿为其提供了精准的市场定位和品牌推广策略。通过深入研究目 标消费者需求和心理,设计出符合其品味的高端汽车产品,同时运用多元化的营销手段,成功吸引了潜在客户, 实现了销售增长。
通过各种传播渠道,将品牌的独特价值和形象传达给消费者,以提 高品牌知名度和美誉度。
品牌保护
采取措施保护品牌的合法权益,防止侵权和假冒行为,维护品牌的 形象和价值。
品牌建设流程
01
品牌规划
根据市场需求和竞争状况,制定品 牌的战略规划和实施计划。
品牌推广
通过各种营销手段推广品牌,提高 品牌的知名度和美誉度。
总结词
强பைடு நூலகம்品牌核心价值
详细描述
某科技公司注重品牌核心价值的强化与传播,波士顿为其提供了全面的品牌建设方案。通过明确品牌 理念、设计统一的视觉识别系统以及开展一系列公关活动,成功提升了品牌形象,增强了消费者对品 牌的认同感和忠诚度。
CHAPTER
05
波士顿品牌管理未来展望
数字化时代的品牌管理挑战与机遇
CHAPTER
04
波士顿品牌管理案例分析
案例一:某快消品品牌重塑
总结词
品牌重塑战略成功
详细描述
该快消品品牌在市场上存在感逐渐降低,为了重振品牌形象,采用了波士顿提供 的品牌重塑战略。通过重新定位品牌核心价值、设计新的视觉识别系统以及开展 一系列营销活动,成功吸引了目标受众,提升了品牌知名度和美誉度。
利用新兴市场的增长潜力,通过创新 的产品和服务,打造具有竞争力的品 牌。
可持续发展与品牌责任
品牌应积极履行社会责任,关注环境保护、公益事业等方面,提升品牌形象和声 誉。
可持续发展已成为消费者选择品牌的重要因素之一,品牌需在可持续发展方面做 出积极贡献,以满足消费者对绿色、环保的需求。
案例二:某高端汽车品牌推广
总结词
精准定位与市场拓展
详细描述
某高端汽车品牌希望进一步拓展市场份额,波士顿为其提供了精准的市场定位和品牌推广策略。通过深入研究目 标消费者需求和心理,设计出符合其品味的高端汽车产品,同时运用多元化的营销手段,成功吸引了潜在客户, 实现了销售增长。
波士顿咨询公司的ppt模板
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24Slides
Presented by:
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Boston Consulting Group
Powerpoint Template
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波士顿咨询公司模板.ppt共56页
leverage sales force time
Evaluate Alternatives:
Opportunities point to new contact model
Current Contact Model
Technical Assistance
Technical Assistance
Technical
ES
Assistance
CAS
Technical
TSE
Assistance
Price
Concessions
Expediting
DM
Price Concessions
Expediting
Customer
Ordering ASP selling/implementation ISP selling Quoting/cross-referencing Expediting Technical assistance in person Rotational calls Availability
Lifter Bore (Volume)
179
91
60
30
Is the complexity necessary?
Note: Width of bar is proportional to CDGI
*Valuation ROI - 3y median CFROI
8
Sources: LRP; HOLT Value Model
Competitor A
Won + Lost = Net
117
(61) 56)
290
(32) 258)
7
(50) (43)
Evaluate Alternatives:
Opportunities point to new contact model
Current Contact Model
Technical Assistance
Technical Assistance
Technical
ES
Assistance
CAS
Technical
TSE
Assistance
Price
Concessions
Expediting
DM
Price Concessions
Expediting
Customer
Ordering ASP selling/implementation ISP selling Quoting/cross-referencing Expediting Technical assistance in person Rotational calls Availability
Lifter Bore (Volume)
179
91
60
30
Is the complexity necessary?
Note: Width of bar is proportional to CDGI
*Valuation ROI - 3y median CFROI
8
Sources: LRP; HOLT Value Model
Competitor A
Won + Lost = Net
117
(61) 56)
290
(32) 258)
7
(50) (43)
(完整版)波士顿咨询PPT模板
5
Example
STRONG GROWTH IN OTHER PRODUCTS OFFSET BY PARTS’ DECLINE
Product Alarm & detection Broad diffusion IR sensors Chloride Bulk chloride Parts Design Total
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
1991 Sales ($000)
2,551 5,303 2,372 1,524 1,270
152 691 13,863
Sales % of Total
18.3 38.3 17.1 11.0
9.2 1.1 5 100
1987-91 CAGR (Real %) 31.9 10.9 13.8 (28.5) (4.0) (36.2) (2.9) (1.6)
leverage sales force time
Evaluate Alternatives:
Opportunities point to new contact model
Current Contact Model
Example
STRONG GROWTH IN OTHER PRODUCTS OFFSET BY PARTS’ DECLINE
Product Alarm & detection Broad diffusion IR sensors Chloride Bulk chloride Parts Design Total
• Several low value areas consume time • TSE time consumed by activities which could be handled more
efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to
1991 Sales ($000)
2,551 5,303 2,372 1,524 1,270
152 691 13,863
Sales % of Total
18.3 38.3 17.1 11.0
9.2 1.1 5 100
1987-91 CAGR (Real %) 31.9 10.9 13.8 (28.5) (4.0) (36.2) (2.9) (1.6)
leverage sales force time
Evaluate Alternatives:
Opportunities point to new contact model
Current Contact Model
波士顿咨询的ppt
-4-
比较优势之投资 权益类投资
考虑因素
权益类品种投资定性指标包括对行业的上下游 分析 治理结构分析等 定量指标有相对估值和绝 对估值;相对估值包括PE PS PB EV/EBITDA等 方法;绝对估值包括DCF等方法
21606-10-Workshop Document-SShopBCG3QMediaDeck-MG-NDE.PPT
-3-
比较优势之投资 固定收益投资
中国保监会 年金基金管理试行办法规定;债券投资比例 不高于50%;其中国债不低于20% 实际配置中;为了取得 稳定收益;债券所占比例往往较高
中债总指
25%
20%
国寿资产
21.5%
债券超额收益
持续加减息周期中;研究与判断 至关重要 一般意义上;债券收益 为4%中国
但如有较大波动;可以有超额收 益
-2-
比较优势之投资 固定收益投资
中国保监会 年金基金管理试行办法规定;债券投资比例不高于50%;其中国债不低于 20% 实际配置中;为了取得稳定收益;债券所占比例往往较高
债券超额收益
持续加减息周期中;研究与判断 至关重要 一般意义上;债券收益 为4%中国 但如有较大波动;可以有超额收 益
21606-10-Workshop Document-SShopBCG3QMediaDeck-MG-NDE.PPT
THE STATE OF ONLINE RETAILING THIRD QUARTER 2001 UPDATE
December 10; 2001
BACKGROUND
This document provides the findings from the Third Quarter 2001 Update of The State of Online Retailing; a Shop org survey conducted by The Boston Consulting Group
波士顿咨询公司模板-PPT资料56页
WRITING CLEAR AND INTERESTING SLIDES
2019,Shanghai
THE BOSTON CONSULTING GROUP
1
WRITING CLEAR AND INTERESTING SLIDES
2
TODAY’S OBJECTIVE
To give you the tools to write slides that communicate the results of our work in a way that helps clients understand, accept, and use those results This session will help you through the process of writing slides
Too much information?
Proposed Contact Model
Team Leader
Plant
Remote TE
Customer
CSR
TE CAS
Proposed Organizational Structure VP, National Sales
Business Managers
Detailed internal diagnostic • Time spent by activity by responsibility • Capacity of the system
• Current contact model does not have capacity to serve all customers adequately
Availability Quoting ISP cross-referencing Ordering Price concessions Expediting
2019,Shanghai
THE BOSTON CONSULTING GROUP
1
WRITING CLEAR AND INTERESTING SLIDES
2
TODAY’S OBJECTIVE
To give you the tools to write slides that communicate the results of our work in a way that helps clients understand, accept, and use those results This session will help you through the process of writing slides
Too much information?
Proposed Contact Model
Team Leader
Plant
Remote TE
Customer
CSR
TE CAS
Proposed Organizational Structure VP, National Sales
Business Managers
Detailed internal diagnostic • Time spent by activity by responsibility • Capacity of the system
• Current contact model does not have capacity to serve all customers adequately
Availability Quoting ISP cross-referencing Ordering Price concessions Expediting
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1991 Sales ($000) 2,551 5,303 2,372 1,524 1,270 152 691
Sales % of Total 18.3 38.3 17.1 11.0 9.2 1.1 5
GM (%) 37.6 45.3 34.9 40.9 50.5 (9.9) 20.0
GM ($000) 958 2,400 827 624 641 (15) 138
Proposed Organizational Structure
VP, National Sales
Business Managers
CAS Manager
CS Managers (10) Telemarketing TSRs (13) CSRs (65)
Latrobe Telemarketing (9)
5
Example
STRONG GROWTH IN OTHER PRODUCTS OFFSET BY PARTS’ DECLINE
1987-91 CAGR (Real %) 31.9 10.9 13.8 (28.5) (4.0) (36.2) (2.9)
Product Alarm & detection Broad diffusion IR sensors Chloride Bulk chloride Parts Design
8
Example
PREMIUM LOW CALORIE SWITCHING OCCURRING WITHIN PREMIUM SEGMENT, NOT NEAR PREMIUM
Halt the Leaks to Competitors
Client Brand/Segment Total Super Prem. Product 1 Product 2 Product 3 Other Total PFC Near Prem. Product 1 Product 2 Product 3 Other Total PLC Other Segments Segment 1 Segment 2 Segment 3 Segment 4 Total 2,836 Starting Base Won + Lost = Net 60 (98) (38) 198 6 25 153 382 97 79 --1 177 (56) (52) (81) (29) (218) (218) (224) --(55) (497) 142) (46) (56) 124) 164) (121) (145) ---) (54) (320)
ES District Managers (6) ESs (46)
District Managers (30) TSEs (186) TSRs (23)
Team Leader
Zone Operations Manager
CAS Reps
Technical Engineers
Remote Customer Technical Service Engineers Reps
Starting Base
Won + Lost = Net 117 (61) 56) 290 7 30 92 419 155 --224 5 384 (32) (50) (37) (11) (130) (98) --(79) (19) (196) 258) (43) (7) 81) 289) 57) --145) (14) (188)
GM % of Total 17.2 43.1 14.8 11.2 11.5 (0.3) 2.5
Total
13,863
100
(1.6)
40.2
5,573
100
Messages are buried in the data
Source: Annual Division Budget
6
Example
THE REDESIGN PROCESS INVOLVES FOUR DISCRETE STAGES
Analysis Extensive customer analysis • Customer service and support requirements Detailed internal diagnostic • Time spent by activity by responsibility • Capacity of the system Findings • Current contact model does not have capacity to serve all customers adequately • Several low value areas consume time • TSE time consumed by activities which could be handled more efficiently by other resources • No sales growth from current model • Lots of opportunity to leverage other resources, like CAS • Most customers receptive to recommendations that allow us to leverage sales force time Analysis: Identify opportunities
9
WHAT DO YOU SEE IN A GOOD OR BAD SLIDES?
Good slides are:
Bad slides are:
We will revisit toward the end of the session
10
WRITING CLEAR, SUCCINCT, AND INTERESTING SLIDES
62 110 22 324 1,137
(104) (29) (69) (72) (1,087)
(42) 81) (47) 252) 50) 1,721
69 75 34 366 1,464
(99) (7) (31) (46) (570)
(30) 68) 3) 320) 894) 1,866
102 75 26 312 1,334
Hale Waihona Puke Too much information?
7
Example
THE 36‖ LIFTER DOMINATES SALES AND PROFIT
1992 Product Family Profitability
12.0
CFROI (%)
9.7
8.3
Discount Rate 4.66%
0.85 0.02 36‖ 10‖ 96‖ 14‖ 12‖
WRITING CLEAR AND INTERESTING SLIDES
2005,Shanghai
THE BOSTON CONSULTING GROUP
1
WRITING CLEAR AND INTERESTING SLIDES
2
TODAY’S OBJECTIVE
To give you the tools to write slides that communicate the results of our work in a way that helps clients understand, accept, and use those results This session will help you through the process of writing slides • • From choosing the most appropriate slide type – words, tables, graphics To writing a slide that is clear and interesting
Proposed Contact Model
Team Leader
Plant
CAS
Technical Assistance Price Concessions Expediting
TSE
CSR
Remote TE
Customer
CSR
Price concessions
Expediting
Evaluate Alternatives: Opportunities point to new contact model
3
WHAT PUZZLES YOU OR CHALLENGS YOU THE MOST WHEN WRITING SLIDES?
4
WRITING CLEAR, SUCCINCT, AND INTERESTING SLIDES
Good slides, bad slides How to use slides in a presentation How to choose among words, tables, graphics How to display information on slides effectively
Lifter Bore (Volume) Current Dollar G.I. ($M) Revenues ($M) 555 349 19 17 35 19 179 60 91 30
Is the complexity necessary?
Note: Width of bar is proportional to CDGI *Valuation ROI - 3y median CFROI Sources: LRP; HOLT Value Model
Current Contact Model
Customer Technical Assistance Technical Assistance ES Technical Assistance Ordering Ordering ASP selling/implementation ISP selling Quoting/cross-referencing Expediting Technical assistance in person Rotational calls Availability Availability Quoting ISP cross-referencing Ordering Price concessions Expediting Price Concessions Group Quoting Availability