酒店中常用英语情景对话.
酒店常用英语口语对话大全及翻译
酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译: ### A: 我可以预订一个房间住两晚吗? ### B: 当然可以。
您想要哪种类型的房间? ### A: 一间双人房。
### B: 好的,请问您更喜欢有城市风光的房间还是海景房?2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译: ### A: 你好,我有一个叫Smith的预订。
### B: 欢迎,Smith先生。
您可以出示您的身份证和信用卡用于核实吗? ### A: 给你。
### B: 谢谢。
您的房间钥匙已准备好,早餐已包含在您的住宿费用中。
3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译:### A: 对不起,房间里有小冰箱吗?### B: 是的,所有房间都配备了小冰箱。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。
)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。
)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。
)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。
您的房间已经预订好了。
)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。
请填写这份登记表。
)客人: Sure, here you go.(好的,给你。
)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。
这是您的房间钥匙。
您的房间号码是302号,三楼。
)客人: Thank you. Is breakfast included in the room rate?(谢谢。
早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。
(完整版)酒店常用的英语情景对话
酒店常用的英语情景对话现在国人出去外面的多了,那么外面去到外面要住酒店时,怎么跟人家表达呢?下面,小编在这给大家带来酒店常用的英语情景对话,欢迎大家借鉴参考!入住(F: Frontdesk G: Guest)F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: OK. One night comes to $145.00 plus tax. May I have your name please?一晚含税总共145美元。
您的名字是?G: It’s Davies. Robertson Davies.我是达维斯。
F: And how do you spell that, sir?怎么拼写呢?G: It’s D-A-V-I-E-S.是D-A-V-I-E-S。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?F: Yes, we do. We take VISA,Mastercard, and American Express.可以,我们接受VISA卡,万事达卡,美国运通。
G: Great. I’ll pay with VISA then.What time is checkout?我用VISA付款,退房时间是?F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?10点退房。
酒店常用英语口语对话大全
酒店常用英语口语对话大全Check-in at the Hotel Customer: Good evening. I have a reservation under the name of John Smith. Receptionist: Good evening, Mr. Smith. Could you please provide me with your ID and the credit card you used to make the reservation? Customer: Sure, here you go. Receptionist: Thank you. Everything seems to be in order. How many nights will you be staying with us? Customer: I’ll be staying for three nights. Receptionist: Great. Here is your room key. Enjoy your stay!Room Service Guest: Hi, I’d l ike to order room service. Room Service: Of course. What would you like to order? Guest: I’d like a club sandwich and a bottle of water, please. Room Service: Your order will be delivered to your room shortly. Is there anything else you need? Guest: No, th at’s all. Thank you.Checking Out Guest: Good morning. I’d like to check out, please. Front Desk: Good morning. Do you have any additional charges on your bill? Guest: No, everything looks good. Front Desk: Great. Would you like a printed copy of your bill? Guest: No, thanks. I’ll just pay with my credit card. Front Desk: Thank you for staying with us. Have a safe journey.Asking for Recommendations Guest: Hi, could you recommend a good restaurant nearby? Concierge: Certainly. There is a fantastic Italian restaurant just a few blocks from here that I highly recommend. Guest: That sounds great. Do I need to make a reservation? Concierge: It’s always a good idea to make a reservation, especially during peak times. I’ll be happy to help you with that.Complaining about an Issue Guest: Excuse me, there seems to be a problem with the air conditioning in my room. Manager: I apologize for the inconvenience. I will sendsomeone to take a look at it right away. Guest: Thank you. I appreciate your prompt attention to this matter.Expressing Gratitude Guest: I just wanted to say thank you for the excellent service during my stay. Staff: It was our pleasure to have you as our guest. We are glad you enjoyed your time here. Guest: I will definitely recommend your hotel to my friends and family.Farewell Guest: Goodbye. I had a wonderful stay at your hotel. Staff: Thank you for choosing our hotel. We hope to see you again in the future. Guest: I will definitely be back. Goodbye!这些是酒店常用的英语口语对话。
酒店英语对话场景案例
酒店英语对话场景案例Case 1: At the Reception Desk 前台接待员Guest: Hello, I have a reservation for a double room.前台接待员:早上好,我已经为您预订了一个双人间。
Guest: Can I check in now?客人:我现在可以办理入住手续吗?Receptionist: Yes, please fill out the registration form.前台接待员:是的,请填写登记表。
Guest: What is the check-out time?客人:退房时间是几点呢?Receptionist: You can check out until 12 noon.前台接待员:直到中午12点前退房。
Case 2: In the Restaurant 餐厅里Guest: Can you recommend some local dishes?客人:你能推荐一些当地菜肴吗?Waiter: Yes, the spicy noodles are very popular.服务员:是的,辣面条很受欢迎。
Guest: I'll try it. Could you also bring me some coffee?客人:我会试试。
你能给我带些咖啡吗?Waiter: Of course, coffee is our specialty.服务员:当然,咖啡是我们的特色。
Case 3: In the Room 在房间里Guest: The room is very comfortable.客人:这个房间很舒服。
Housekeeper: Yes, we have upgraded the mattresses recently.客房服务员:是的,我们最近升级了床垫。
Guest: ThankThe bathroom is also very clean. 客人:浴室也很干净。
酒店常用英语口语对话
酒店常用英语口语对话在酒店行业中,英语口语是必不可少的沟通工具。
以下是一些酒店常用的英语口语对话,帮助员工与国际客人进行有效沟通。
1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话,酒店员工可以更好地服务国际客人,确保他们有一个愉快的住宿体验。
酒店英语情景对话大全
酒店英语情景对话大全对话教学是英语教学的一个重要组成部分,它是培养学生交际能力的重要途径。
而学习英语的目的就是要让学生学会与人交流。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1C:Good morning,sir.Can i help you?早上好,需要我帮忙吗?G:I'd like to pay my hotel bill now.My name is Harry Carpenter in Room 909.我想支付我的酒店账单,我的名字是哈里卡彭特909室。
C:Just a moment please,Mr.Carpenter...Sorry to have kept you waiting,Here's your bill.The total is RMB 4050 Yuan,including 15 percent surcharge.请稍等。
对不起让你久等了。
这是您的账单共4050元,其中包括15%的附加费。
G:What!4050 Yuan!Is there a mistake?什么!4050元!是否有错误?C:Please examine the bill carefully and see if there's any mistake.请检查您的账单,并仔细查看是否有任何错误。
G:Of course,I'll check it.1600 Yuan for the taxi.That's really a surprise!好的,我看看。
1600元的出租车。
这真是贵的离谱!C:The taxi is rented either by the day or by the mile.In any case,you're expected to pay for extra hours and miles.I understand that you rented the taxi by the day,but one evening you went to see an opera,which means an extra of 100 Yuan.Your taxi charge is 500 Yuan per day.租用的出租车无论是按天计还是按里程数计.在任何情况下,你都要支付额外的时间和里程数。
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店,学习⼀些基本的英语⼝语对话,更有利于提升⾃⼰的能⼒,下⾯是⽆忧考整理的住酒店⽇常英语⼝语对话【四篇】,⼀起来了解下吧!【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好,先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好,请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的,先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房,住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉,先⽣,我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天,可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的,⽽且您还可以免费使⽤这⾥的休闲设施。
酒店情景对话200句
酒店情景对话200句1) Good morning (afternoon, evening),sir (madam).早上好(下午、晚上好),先生(夫人)2) How do you do? (-- how do you do ?)您好!3) Hello (or hi )!您好!4) How is everything (with you )?(您的)一切都好吗?5) How are you getting on ( or along ) these days?这几天过得怎么样?6) How are you ? (- Fine, thank you. And you?)您的身体好吗?7) Glad (nice) to see you. 见到您很高兴。
8) Welcome to our hotel. 欢迎到我们的酒店来!9) It's nice to meet you again, Mr. Johnson. 再次见到您太好了,约翰逊先生。
10) Good –bye.(or bye-bye)再见!11) Good night.晚安(晚间告别用)12) Have a good rest.祝您休息好!13) See you later (tomorrow).以后(明天)见!14) Hope to see you again soon.希望不久再见到您!15) Have a good time.祝您过得愉快!16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!17) Please don't leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!请走好!19) We wish you a pleasant journey.祝您旅途愉快!20) Have a nice trip!一路平安!21) All the best!万事如意。
酒店常用英语口语对话带翻译
酒店常用英语口语对话带翻译场景一:预订房间 Booking a Room客人:Excuse me, I’d like to book a room for this weekend. 接待员: Sure. How many nights will you be staying? 客人:Two nights, from Friday to Sunday. 接待员: Great. We have different room types available. Would you prefer a single or double room? 客人:I’d like a double room, please. 接待员:Perfect. Could I have your name and contact information, please? 客人: My name is John Smith. My phone number is 123-456-7890. 接待员: Thank you, Mr. Smith. Your room is booked for this weekend.客人:打扰一下,我想订一个房间这个周末。
接待员:当然。
您打算住几晚呢?客人:两晚,从星期五到星期日。
接待员:好的。
我们有不同类型的房间可供选择。
您想要单人房还是双人房?客人:请给我一个双人房。
接待员:好的。
请问您的姓名和联系方式?客人:我叫约翰·史密斯。
我的电话号码是123-456-7890。
接待员:谢谢您,史密斯先生。
您的房间已经预订。
场景二:办理入住 Checking In接待员: Welcome to our hotel! Do you have a reservation with us? 客人: Yes, I do. My name is Mary Johnson. 接待员:Great, Ms. Johnson. May I see your ID and credit card, please? 客人: Of course. Here you go. 接待员: Thank you. Your room key is ready. You are staying in room 302 on the third floor. 客人: Thank you. What time is breakfast served in themorning? 接待员: Breakfast is served from 7 am to 10 am in the restaurant on the ground floor.接待员:欢迎光临我们的酒店!您预订了房间吗?客人:是的,我预订了。
酒店常用英语对话
酒店常用英语对话文档编制序号:[KKIDT-LLE0828-LLETD298-POI08]酒店常用英语对话1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。
2、Good night. 晚安。
3、Have a good time! 祝您过得愉快!4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快!5、I’m sorry. 对不起,很抱歉。
6、Excuse me. 打扰一下,对不起。
7、Sorry to have kept you waiting. 对不起,让您久等了。
8、Just a moment, please. 请稍等一下。
9、I apologize for this. 我为此道歉。
10、Can I help you. 我能帮您吗11、It’s very kind of you. 您真客气。
12、Thank you. 谢谢您。
13、You are welcome. 不用谢。
14、I am at your service. 乐意为您效劳。
15、Turn left/right. 往左/右转。
16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。
18、 Happy birthday! 生日快乐!Happy New Year! 新年快乐!Merry Christmas! 圣诞快乐!19、 May I come in 我可以进来吗20、 May I know your room number and name 我能知道您的房间号码和姓名吗总台基本句型一、预订服务Good morning. This is Room reservation. May I help you早上好,客房预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订。
酒店场景中英文对话
酒店场景中英文对话场景一:办理入住手续Receptionist: Good afternoon! Welcome to our hotel. How can I help you?前台: 下午好!欢迎来到我们酒店。
请问我能帮您什么?Guest: Hi, I have a reservation under the name Li Ming客人: 你好,我预订了一个房间,名字是李明。
Receptionist: Let me check. Yes, Mr. Li. I see your reservation here. Can I have your ID and credit card, please?前台: 让我查一下。
好的,李先生,我看到了您的预订。
请出示您的身份证和信用卡。
Guest: Sure, here they are.客人: 当然,给您。
Receptionist: Thank you. You’ve booked a deluxe room for three nights. Is that correct?前台: 谢谢。
您预订的是豪华房,住三晚,对吗?Guest: Yes, that’s correct.客人: 是的,没错。
Receptionist: Great. Here is your room key. You are in room 305 on the third floor.前台: 很好。
这是您的房卡。
您的房间在三楼的305号。
Guest: Thank you. What time is breakfast served?客人: 谢谢。
早餐几点开始供应?Receptionist: Breakfast is served from 7 AM to 10 AM in the dining areaon the second floor.前台: 早餐供应时间是早上7点到10点,在二楼的餐厅。
酒店英语情景对话大全
酒店英语情景对话大全情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。
小编精心收集了酒店英语情景对话,供大家欣赏学习!酒店英语情景对话1A Hello,this is QuaCheng hotel,is there anything I can help you,sir?你好,这里是泉城大酒店,请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间,您需要哪种房间呢?B I'm not very certain,could you give me a brief introduction,please?我不是很确定,你能不能给我做一下简单的介绍?A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。
嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?A Ok,sir,I already taken some notes about your requirements.Now let me check the room on mycomputer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的,先生,我已经记下了你的要求。
酒店英语情景对话
酒店英语情景对话1.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先生,今天早晨您是否用过旅馆效劳设施,或在旅馆餐厅用过早餐?2.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何效劳设施。
3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。
4.I think I'll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morningof October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?请问房费多少?11.The current rate is$ 50 per night.现行房费是50美元一天。
酒店英语情景对话
酒店英语情景对话酒店英语情景对话每个行业都有自己独特的行业语言,下面就让店铺带大家来看看酒店英语情景对话吧,欢迎大家阅读学习。
酒店英语情景对话篇1情景一:酒店顾客请服务人员帮忙送洗衣服服务员:Can I help you?您需要帮忙吗?比尔:I have some laundry to be done.我有些衣服需要洗服务员:Certainly,sir. Could you fill out the laundry form.please?好的.先生.请您添一下这个单子.比尔:May I use your pen?我能用一下你的笔吗?服务员:Sure.Here you are.当然.给您比尔:Thanks. Oh.I don't want these shirts starched.谢谢.对了.这些衬衫不需要浆的.服务员:No starch. I understand.sir.不浆.我了解.先生.比尔:When will they be ready?什么时候能洗好?服务员:We will deliver them tomorrow evening around 6.明天晚上六点左右我会给您送去比尔:Fine, Thanks a lot.好的.谢谢情景二:酒店保洁询问能否打扫房间服务员:Housekeeping. May I come in?客房服务.可以进来吗?莉莉:Yes, please.请进.服务员:When would you like me to do your room, madam?您要我什么时间来给你打扫房间呢.女士?莉莉:You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me?如果您愿意.现在就可以打扫.我正想下去吃早饭呢.你进来了.在打扫前.能不能先帮个忙?服务员:Yes, what is it?好的.什么事?莉莉:I would like you to go and get me a flask of hot water. I need some hot water to wash down medicine after breakfast.我想请你给我拿一瓶开水来.早饭后我需要热水喝药.服务员:I'm sorry that your flask is empty. I'll go and get you another full one at once.很抱歉您的水壶空了.我马上去给您拿一瓶满的来.莉莉:Thank you.谢谢.情景三:入住酒店时与侍者的对话Bell boy:Good morning sir ,welcome to The ritz-carlton Shanghai!早上好,欢迎来到上海丽思卡尔顿酒店Guest:Good morning,How are you?早上好,你好吗?Bell boy:Pretty good,How many pieces of luggage do you have?非常好!请问您有几件行李呢?Guest:Just one behind in the taxi!就是出租车后面的一件!Bell boy:Have you made a reservation ,sir?请问您有预定吗?Guest:Absolutely!没错!Bell boy:This way sir! I will show you to the reception.这边请先生,我带您去前台办理入住!情景四:接线生告诉客人来酒店的乘车路线O:Good moring,Jinjiang Hotel.May i help you?早上好,锦江饭店。
酒店日常英语对话
酒店日常英语对话酒店日常英语对话1D:Good morning,sir.Welcome to our hotel.先生早上好。
欢迎来到我们酒店G:Glad to meet you.很高兴见到你。
D:The pleasure is mine.Are you checking in?我的荣幸。
你要检查吗?G:Yes.是的D:Do you have any baggage in the trunk?你有没有带行李箱?G:Yes,thats all.是的.,这是全部D:May i help you with your suitcases,sir?我可以帮你提箱子吗,先生?G:Thank you.谢谢你D:This way,please.Its slippery,please mind your step.这边请。
这路滑请你小心。
G:Yes.i will.好的,我会的D:Please go in by the door on the left.A bellman will show you to the front desk.请继续往左边门走。
阿贝尔曼将带您到前台。
G:Thank you.谢谢你酒店日常英语对话2A:Housekeeping.Can I help you?B:Yes,there seems to be something wrong with the toilet.A:Well send someone to repair it immediately.Whats your room number,please?B:1287.A:May I come in?B:Come in.A:Whats the trouble?B:The toilet doesnt flush.A:Let me see.Oh,its clogged…Its all right now.You may try it.B:Yes, its working now.Thank you.A:Youre welcome.Anything else?B:The water tap drips all night long.I can hardly sleep.A:Im very sorry,sir.Some part needs to be replaced.I will be back soon.酒店日常英语对话3B:Ive locked myself out of the room.May I borrow a duplicate key?A:Dont worry,Mr Bell.Ill open the door for you.(She opens the door with a duplicate key.)B:Thank you very much.Sometimes Im quite absentminded.A:It doesnt matter,Mr Bell.What else can I do for you?B:Ah,Im afraid theres something wrong with the TV.The picture is wobbly.A: Im sorry.May I have a look at it?B:Here it is.A:(Tries to fix it,but in vain)Ill send for an electrician from the maintenance department.We can have it re-paired.Please wait just a few minutes,Mr Bell.(She leaves the room.Ten minutes later,there is a knock on the door.)Electrician(E): May I come in?B:(Opens the door) How do you do?E:How do you do?The TV set is not working well.Is that right,Mr Bell?B:No,it isnt.E:Let me have a look.(Finishes the repairing and checks other electric facilities in the room) Mr Bell,everything is OK now.B:What efficiency!Thanks a lot.(Taking out some fee) This is for you.E:Oh,no.We wont accept tips,but thank you,anyway.We wish you a nice stay with us,Mr Bell.。
与酒店英语相关的英文对话
下面是一些酒店英语相关的英文对话示例:Dialogue 1: Check-inFront Desk: Good afternoon, welcome to our hotel. Do you have a reservation?Guest: Yes, I have a reservation under the name of [Guest's Name].Front Desk: Thank you, [Guest's Name]. I found your reservation. You booked a double room for three nights. Is that correct? Guest: Yes, that's correct.Front Desk: Excellent. Do you have any luggage?Guest: Yes, I have two suitcases.Front Desk: Alright, I will arrange for a bellboy to bring them to your room. Your room number is 201, on the second floor. Here is your room key.Guest: Thank you. What time is the check-out?Front Desk: Check-out time is at 12 noon. If you need a later check-out, please let us know in advance.Dialogue 2: Inquiry about ServicesGuest: Excuse me, where can I have my laundry done?Front Desk: We offer laundry services here at the hotel. You can leave your laundry in the laundry bag in your room, and we will collect it during the day.Guest: Thank you. Are there any restaurants in the hotel?Front Desk: Yes, we have an on-site restaurant that serves both local and international cuisine. You can have breakfast, lunch, and dinner here.Guest: That sounds good. What time does the restaurant open? Front Desk: The restaurant opens at 7 am and closes at 10 pm. Dialogue 3: Complaint and RequestGuest: Hello, the air conditioning in my room is not working properly. It's too hot.Front Desk: I am sorry to hear that, [Guest's Name]. I will arrange for a maintenance person to check on it immediately.Guest: Thank you. Also, could you tell me if there are any fitness facilities in the hotel?Front Desk: Yes, we have a fitness center with state-of-the-art equipment. You can access it any time during the day.Guest: That's great. Could you tell me how to get there?Front Desk: Sure, the fitness center is located on the ground floor, next to the swimming pool. You can take the elevator downstairs and follow the signs.Guest: Thank you very much for your help.Front Desk: You are welcome, [Guest's Name]. If you need anything else, please don't hesitate to contact us.Dialogue 4: Check-outFront Desk: Good morning, [Guest's Name]. Is everything okay with your stay?Guest: Yes, everything was great. The room was clean and comfortable, and the service was excellent.Front Desk: Thank you for your feedback. Here is your check-out form. Please fill it out and return it to us.Guest: Alright, I will do that. Also, could you tell me if there is a shuttle service to the airport?。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部(前厅)1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you?下午好,我能帮您什么吗?Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好,这里是北京外贸公司,我想订一间套房,有吗?R: Certainly, can you give me your name please, sir?有的,先生,可以告诉我您的名字吗?C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here?谢谢,WEST先生。
请问你要住多久呢?C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
C: How much is the suite, please?请问套房多少钱呢?R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance?有包括服务费吗?R:Three hundred and twenty yuan a day, service included.320元一天,包含服务费。
C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的,不包含在内。
酒店常用英语口语对话
酒店常用英语口语对话以下是一些酒店常用的英语口语对话:1.Good morning/afternoon/evening. (早上/下午/晚上好。
)2.How are you? (你好吗?)3.Fine, thank you. (很好,谢谢。
)4.Please have a seat. (请坐。
)5.Can I help you? (我能帮你吗?)6.Yes, please. (是的,请。
)7.Here is your room key. (这是你的房间钥匙。
)8.Here is your room. (这是你的房间。
)9.Enjoy your stay. (祝您住宿愉快。
)10.Can I have a wake-up call? (我能要个叫醒服务吗?)11.What time would you like the wake-up call? (您想要什么时间的叫醒服务?)12.Please wait a moment. (请稍等片刻。
)13.May I have your name, please? (请问您的姓名是?)14.May I have your room number, please? (请问您的房间号码是?)15.Please sign your name on the bottom line if you wantto cash the check. (如果您想兑现支票,请在底线上签名。
)16.Your room is ready, sir. (您的房间已经准备好了,先生。
)17.Here is your key. (这是您的钥匙。
)18.Your room is on the second floor. (您的房间在二层。
)19.Goodbye and thank you for coming to our hotel. (再见,感谢您光临我们的酒店。
)。
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Guest: Hello, I’d like to check in please. 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please? 当然可以,能把姓名给我吗? Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?好的,您是明天退房吗?Guest: Yes, I am. That’s right. 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗? Guest: Yes please. At 6.30am. 是的,请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。
您的房间号码是五层的502房间。
早餐是早晨6.30到9点。
祝您入住愉快。
Guest: Thank you.谢谢你。
酒店英语情景对话-【对话2】: Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好,我有预定,名字是Tomlinson. Hotel staff: Ok I’ve found it. Checking out on the 27th? 好,我找到了。
是27日退房吗? Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。
另外,请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以,女士。
这是您的房间钥匙。
您的房间在7层左侧,房间号码781。
退房需要在中午12点之前。
请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么?2.麻烦客人时,可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗? Could you draft the fax, please? 请您写下传真的草稿好吗? Could you hold the line, please? 请不要挂电话好吗? 3.询问客人的喜好或是做什么时,可使用Would you ~ Would you like tea or coffee? 请问您要喝茶还是咖啡? Would you like to take a taxi? 请问您要搭计程车吗? Would you mind sitting here? 请问您介意坐在这里吗? ** 只要在疑问词后加“Would you ~”,就可以提出大部分的询问。
When would you like to visit Kunshan? 请问您想要何时参观昆山? When would you like to have lunch? 请问您想在哪里用餐? What time would you like to eat? 请问您想何时用餐? Who would you like tocontact? 请问您想和谁联络? Which kind of room would you prefer? 请问您喜欢哪一种房间? How would you like to settle your bill? 请问您的账单如何处理? How long would you like to stay? 请问您要逗留多久? How many tickets would you like to buy? 请问您要买几张票? 4.在提供建议协助、征求意见时,可使用Shall I ~ 或Would you like me to do ~? Shall I draw the curtains? 请问需要我把窗帘拉上吗? Shall I draw you a map? 请问要我为您画一张地图吗? Shall I make the reservation for you? 请问要我为您安排预约吗?(二)招呼语 Good morning. (用于中午以前 Good afternoon. (用于中午至下午六点以前 Good evening. (用于下午六点过后在这些招呼语的后面接句子,例如: Good morning, sir. Are you checking-out? 早上好,先生,请问您要退房吗? Good afternoon, sir. Welcome to LI JIA Hotel. 中午好,先生,欢迎光临丽嘉酒店 Good evening, Ms. May I help you? 晚上好,小姐,请问我能为您服务吗?后面也可以接上自己酒店名称、部门名称,如: Good morning, sir. This is the Front Desk. May I help you? 早上好,先生。
这里是服务台,请问您需要服务吗?(三)回答 1.一般性的回答 I see, sir.我明白了,先生。
Certainly, sir.好的,先生。
请对方再等一会儿 Just a moment, please.请稍等。
Thank you for waiting.您久等了,先生。
I am very sorry to have kept you waiting.很抱歉让您久等了。
Could you wait a little longer, please?请您稍候好吗? 3.要麻烦客人或是拒绝客人的要求时拒绝客人时,不要一口回绝说“No.”,要委婉一些。
I am afraid I can’t do that.不好意思,我恐怕没办法那样做。
Excuse me, sir. Please let me pass.不好意思,先生,麻烦让我过一下。
4.道歉如果是自己的错就说“I am sorry.”; 如果是公司的错,就说:“We are sorry.”。
I am very sorry for the delay.很抱歉延误了时间 I am very sorry for the inconvenience.很抱歉造成您的不便。
I would like to apologize for the mistake.为这个错误我深致歉意。
5.客人对自己说“Thank you.”时回答 You are welcome.不客气。
Thank you, sir.谢谢您,先生。
Thank you very much.非常感谢您。
6.交给客人某些东西时,可以说 Here you are.您要的东西在这里。
Here is your room key.这是您的房间钥匙。
Here it is.这是您的东西。
7.当客人准备离开时,可以说: Have a nice day.祝您有美好的一天。
Please enjoy your stay祝您住宿愉快。
We hope to see you again soon.希望不久能再次见到您。
Thank you forstaying with us.谢谢光临。
8.当客人的英语难以理解时面对客人的疑问,不要只是一味地傻笑,或是一直说Yes, Yes.如果听不懂事,要向客人提出疑问,或是先向对方说“Just a moment, please.”, 然后请求他人协助。
Pardon?对不起? Pardon me?对不起? I beg your pardon?对不起请再说一遍好吗? Could you repeat that, please?请您重复一遍好吗?若是不敢肯定对方所说的部分内容时,可以将不明白的部分重复一遍,如: Excuse me, sir. Do you mean you lost your room key?不好意思,先生,您是说您丢了房间的钥匙?电话英语的应对 1.接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。
例如:“Hello, this is Information Desk.”您好,这里是问询处。
“Information Desk speaking. May I help you?”问询处,请问您要服务吗? 2.打错电话时如果是外线打错时,可以回答: I am afraid you have the wrong number. 不好意思,您打错电话了。
This is the LI JIA Hotel, 2234-1156. 这里是丽嘉酒店,电话是2234-1156。
如果是总线转错内线时,可以回答: Thi s is Room Reservations. I’ll transfer your call to Restaurant Reservations. 这里是客房预约处,我帮您转接到餐厅预约柜台。
I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please. 不好意思,这是直接电话。
我们无法为您转接中式餐厅。
请您改拨2234-1156好吗?当负责的工作人员不在时 I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m. 不好意思,林先生现在外出。