12封邮件教你如何跟进国外客户

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外贸客户跟进邮件模板

Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。

外贸邮件如何跟进客户

外贸邮件如何跟进客户外贸邮件的跟进是非常重要的一环，有效的跟进可以增加客户的信任度，促成交易的进行。

本文将介绍外贸邮件如何跟进客户的一些有效方法。

首先，在发送邮件之前，我们需要制定一个跟进计划。

这个计划应该包括发送初始邮件后的跟进步骤和时间安排。

一般来说，初始邮件发送后，我们可以在1-2天后发送一封感谢邮件，再在3-5天后发送一封询问邮件。

随后，根据客户的回复情况，我们可以制定进一步的跟进计划。

1.感谢客户的回复：客户回复你的邮件意味着他们对你的产品或服务有一定的兴趣。

在邮件中感谢客户的回复，并对他们的关注表示感激，这样可以增加客户的好感度。

2.回答客户的问题：在客户的回复中，可能会有一些问题需要解答。

我们需要仔细阅读客户邮件，并在跟进邮件中一一回答他们的问题。

同时，也可以提供一些额外的信息来帮助客户更好地了解我们的产品或服务。

3.提供额外的价值：除了回答客户的问题，我们还可以主动提供一些额外的价值。

这可以是一些行业洞察、市场趋势分析或者用户案例研究等。

这些信息可以让客户感到我们对他们的关注，并进一步提高我们的专业度和信誉。

4.确认购买意向：在跟进邮件中，我们可以向客户确认他们的购买意向。

可以使用一些问卷调查或者试用申请等方式来了解客户进一步的意向。

如果客户反馈积极，我们可以进一步提供相关的销售支持，如报价单或合同等。

5.设定截止日期：在跟进邮件中，我们应该设定一个截止日期。

这可以促使客户在一定时间内给予回复或决策。

同时，我们也可以在截止日期之前发送一封提醒邮件，以确保客户对我们的邮件保持关注。

最后，要保持耐心和坚持。

外贸邮件的跟进需要时间和耐心。

有时，客户可能需要更多的时间来考虑或决策。

在跟进的过程中，我们需要保持耐心，并保持与客户的良好沟通。

尽管客户可能会给出负面的回复或暂时的无反馈，但我们不能放弃，可以根据实际情况随时进行适当的跟进。

总之，外贸邮件的跟进是建立和加强与潜在客户关系的重要一环。

外贸邮件客户不回复,怎么跟进

Dear XX,Hope you everything goes on well with you.After you inquired on Sep. 18th, I sent MANY MANY emails to you to update our latest products information and anticipated your e-mail everyday.But...2 months, 60 days has passed, there is still no news from you .From your website, i found that you are mainly dealing with xxx. Are you also distributing norma xxxCameras & xxx?Actually I want to know why you did not reply me. I always think about it as below.1. Our Products Structure does not accord with your current Marketing Concept.2. Our price is not as competitive as others.3. You do not trust me. You know little about XX.4. You work very well with the current suppliers in China. You do not want to change the suppliers.5. You are just very very busy. You do not have the time to reply me.However, if all the above reasons are wrong, can you write down the true one here for me?I sincerely hope to cooperate with you. If you can give me a chance, we will be both lucrative.Looking forward to hearing from you soonest。

外贸给客户寄样以后的跟进邮件和思路

外贸给客户寄样以后的跟进邮件和思路下载温馨提示：该文档是我店铺精心编制而成，希望大家下载以后，能够帮助大家解决实际的问题。

文档下载后可定制随意修改，请根据实际需要进行相应的调整和使用，谢谢!并且，本店铺为大家提供各种各样类型的实用资料，如教育随笔、日记赏析、句子摘抄、古诗大全、经典美文、话题作文、工作总结、词语解析、文案摘录、其他资料等等，如想了解不同资料格式和写法，敬请关注!Download tips: This document is carefully compiled by the editor. I hope that after you download them, they can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!In addition, our shop provides you with various types of practical materials, such as educational essays, diary appreciation, sentence excerpts, ancient poems, classic articles, topic composition, work summary, word parsing, copy excerpts, other materials and so on, want to know different data formats and writing methods, please pay attention!外贸业务中，给客户寄样后的跟进邮件至关重要。

回复及跟进国外客户

或在客户网站上看到类似产品，用客户所标的型号命名
邮件标题

注意：

一些开发信有的客户当时不是需要，但是一旦需要时，他就会在邮箱里面找，此时主题自然便很醒目的给予提醒。

大小写
拼写语法

正文

第一回合（第一印象）
问候语——礼节、呼应（第一封信 Dear Mr/Ms 分清男女，之后关系好了再 hi ， brother/friend）有问必答——不能回答要给客户解释

困惑一：郁闷，一天到晚没有询盘困惑二：XXX，回了那么多询盘都石沉大海困惑三：前几天聊得好high的那客户又不见了困惑四：发PI这么多天了，客户还没打款

困惑五：前段时间下了个单，客户再也不冒泡了
何为苦逼外贸人：

有时候因为时差，为了可以与客户在同一频道，不得不加班加点，试过一天工作18小时，那晚与客户聊到凌晨3点，最终成交订单300美金。

及时为客户提供新的咨询分享最新进展；

帮助客户分析解答现有的疑问,为最后的成交作好铺垫.

宗旨：优质潜在客户，值得卖命,甚至失身
出奇不意，无孔不入：
Follow
电话沟通：

Mobile Phone

Skype Phone

电话场景提前模拟
Thanks!
goodyearsuppliercarpowerinverter邮件标题500wpowerinverter戒在客户网站上看到类似产品用客户所标的型号命名邮件标题邮件标题一些开发信有的客户当时丌是需要但是一旦需要时他就会在邮箱里面找此时主题自然便很醒目的给予提醒
回复及跟进客户

如何跟踪客户---(外贸函电篇)

如何跟踪客户(外贸函电篇)一、买家询盘为泛问所有产品询盘格式通常如下：We are interested in all your products, could you please send us more informa tion and samples about your products and price list?可参考如下模板回复：Dear Sir/ Madam,Thanks for your inquiry at .We are professional supplier for plush toys at competitive price, located in Na njing City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in.We have great interest in developing business with you, should you have any i nquiries or comments, we would be glad to talk in details through MSN：XXX \ mails or any way you like.(附件内容可挑选一些公司主打产品)客户泛泛咨询时，往往真实购买意图一般，除非其正好需要/感兴趣您现在的产品或您挑选出的主打产品。

对能给予继续回复的客户应继续重点追踪，没有回复的客户则可以考虑不必花费大量时间追踪。

二、买家询盘为针对公司具体产品发的询价此类询价目标性较强，真实有效性较高，需重点跟进。

外贸跟进客户最有效的方法

外贸如何跟进客户实例：在11月的广交会上,遇见了一个客户.谈的不错,也寄了样品过去.说很多客户都是寄了样边没了回音.无论怎样,跟进工作总是要进行.想问下啦,邮件该如何跟进呢就是如何开口询问客户那边对产品的反馈信息呢问题指导：一般情况下如果没订单催了也没多大用,不过一定要问.客人对你的产品和公司感兴趣他自动会联系你的,不管时间长短；如果是对你们压根儿不敢兴趣的客户再跟进也不会合作,顶多就是落个好印象.我一半都是随意轻松的跟进,但是有没有单我心里都已经有底了.一般来说要注意跟进而不要催客户,不给客户造成压迫感.先确认是否收到样品. 如收到,是否有疑问等.基本上这样,让客户认可产品后再谈下一步问题.如客户不满意,可发一些在客户市场卖得比较好的产品图片供参考.寄出样品后就应该给客户发封e-mail,然后告诉他大致的到达时间.如果过了预计时间一周都没有消息,就可以再发一封e-mail问问他对那些样品的看法.如果还没有回复,那就基本上只能放弃了.因为基本上可以断定那个客户暂时不愿意合作.实战经验1. 作生意,首先要了解,最好要精通自己的产品.这一点对新人来说尤其是很重要,如果产品都不熟悉的话,肯定在和客户交往的时候很被动.我寄出样品后一般等客人的回复.部分客人收到样品后会回复收到你们的样品的消息,如果到后几天还没有回复,我会问：How do you feel our sample Looking forward to hearingfrom you soon.然后等消息.其实遇到这样的事情无一定论的,客户是自己谈的,要根据具体问题,具体分析.我来公司的时候,就给自己下了个死任务,一个月内熟悉产品,要求做到最主营产品了解非常透彻,然后在此基础上有所延伸.当然我说的了解非常透彻也是不大可能的,毕竟一个月的时间太短.那至少大路边的问题都应该知道.也许大家会说上班就那点时间,哪里来的时间啊.没有时间找时间.尤其是对做业务的我们来说,在最初的几个月里一定不要吝惜花费时间,也不要太计较这些.也许老板没有让你加班,为了以后有更好的发展,那就利用可以利用的时间来吧.现在网络发达了,我们不会的问题可以及时问网友或者同行.这样边学边用,用不了多久就能上手.2. 知识有了,其次就是方法.电子商务的平台有好多.我们不能单纯的依靠某一个网站来做业务,就是广泛的撒网.但是要有重点,不要让自己的苦劳白白废掉.很好的贸易平台有中国制造网,各行各业的专业网站,及国外的网站.可以用任何一个搜索引擎来搜索.当然常用的还是狗狗和百度.搜索的方法也有好多,这些经常出现在各个贸易论坛上,没事大家可以找来学学.3.有重点地找好贸易平台并发布相关的供求信息之后,就会有不少的询盘.这些询盘有有用的,也有没有用的.为了节省时间提高效率,要有选择性的去回复.回复了并不是万事大吉,有好多的客户给你发了询盘,但是你给他的回复他并不一定能够看到,即使看到,也不一定就那么有印象.即使有印象你的价格等等也不一定合适.所以这只是万里长征开始第一步.给客户回复之后要不断地跟进,根据市场行情不断的给客户提供相关的信息.不一定每一封邮件都是给他报价,也可以给他谈一下当今的行情或者比较感兴趣的话题.我在以前的文章中提到的那个澳大利亚客户,最初我们就是和朋友一样交往.我知道他需求我们的产品,量也可以,刚开始我针对性的根他说了一下,然后说了一下我们的价格等等.隔三差五的有什么价格方面的变动写邮件告诉他.其他的时间我们都在谈论其他的事情.比方说他喜欢北京的烤鸭,我去北京的时候专门到天安门广场那边去看了那家有名的烤鸭店然后写邮件告诉他..还有他知道我喜欢学习英语,而我的环境不是很好,他说下次来的时候给我带一些资料和dvd.这样我们在谈论中成了没有蒙面但是却有很多共同语言的朋友.他曾经告诉我8月份要来中国,我利用下班的时间跑到本市几家高级宾馆跟前排了好多的照片给他寄过去,让他自己选择宾馆.做这些事情并不难,但是对客户来说他们却很感动于这个.后来,有几天产品降价,正好是他的目标价格,我写了一封邮件.五分钟后他就回了,他要一个柜的产品,然后就是谈论需要注意的问题,箱唛,信用证确认,船期等等.三天后他就开过信用证来了.谈这个客户几乎是用邮件往的,他给我打过两次,最初认识的时候打过,开信用证那天打过,而我一次也没有给他打.当然,客户不一定就我一个供货商,怎样让我的邮件在他的里与众不同呢,我在标题上下了很多功夫.这一点我很自豪,因为以前我喜欢写文章,起个打眼的标题不是很难.一定要想法设法让客户对你的名字有印象.这样及时他现在不要货,说不定哪一天要的时候马上就能想到你.还有就是不要像黑瞎子掰玉米,掰一个掉一个.自从你做第一笔单子开始,就应该有这样的想法.稳重求进先把自己手头上的客户稳住,然后再投出精力来开发新的客户.要不断地跟进客户,不断地对客户往来邮件分析,归纳总结.每笔单子成交后不要只顾着高兴,一定要仔细分析,哪个地方做得还不够好,还不够多.客户永远是上帝.给客户报价后如何跟进（二）外贸报价后跟进客户英文邮件实例在平时商务往来中,本人发现很多客户在对公司某个产品价格询盘后,我及时给予报价,但是报价后就一直没有客户的反应,没有见有订单.像这种情况下,作为一个销售人员,应该如何处理呢应该写什么内容的邮件去给客户以求进一步跟进呢应该在发出报价后几天内发出邮件比较合适呢针对这些问题,本人提出以下三个解决方法,如果哪位网友有更好地办法,不妨拿出来让大家一起参考.回复A：直接去函敦促Dear Hugo Chu,Wish everything well with you and your esteemed company We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our goods . We hope they will reach you in due course and will help you in making your selection .Wish we will promote Business as well as friendshipBest wishesAaron回复B：先写邮件问清情况.本人觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU 再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个过去问清情况.是价格问题还是临时发生改变客户是中间商,还在等最终客户的确认还是其它问题然后根据情况做一些措施看能否挽回这一张订单.Dear Sir,Good morning Hope you have got a wonderful weekendFor several days no news from you, my friend. Now I am writing for reminding you about our offer for item of dated according to your relative you got (or checked) the prices or not( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards,Yours FaithfullyAaron回复C：如果仍然没有回音的话,可以在一、两个月后再写一封信.Dear Sir,Now I am writing for keeping in touch with you for further Business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or Business) with item If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regards,Aaron。

如何跟进客户的邮件

如何跟进客户的邮件如何跟进客户的邮件,通过邮件与客户取得联系，是做外贸的最主要的途径。

一. 跟进客户的邮件中要注意哪些问题,1(简洁:客户上班时间要处理很多事情。

80-100个单词，不能太少，也不能太多。

最简单的句式表达最明确的意思。

突出重点。

2. 专业:英语用词要专业。

专业词汇给对方的感觉就是做我们这一行的。

如果什么都不懂，这个缩写需要解释，那个也需要，那客户会选择你吗,另外，我们要把产品了解清楚，在邮件中体现出你的专业度。

有问必答, 重点突出，意思明确, 思路要清晰。

3. 真诚:回复客户的邮件要注意语言用辞，表示出对客户的尊敬，对待客户一定要真诚，表达出自己以及公司的合作诚意。

4. 及时:回复客户邮件要及时提供给客户准确的产品信息。

当天的邮件一定要当天回。

如果不能回复，一定要给客户一个回应，告诉他目前不能回的原因和什么时候能够回复客户。

注意各国时差，欧洲客户一般下午3点前回复就可以了。

美国客户上午一上班或者下午下班前发。

5. 规范:规范的格式(字母大小写，段落，单词拼写，语法检查。

)主题:点睛之处;问候语;落款。

内容较多时，注意分段或者分序号。

8. 与客户合拍:顺应客户的习惯，使用客户的一些专业词汇表达方式，客户的格式。

按客户的格式提供产品资料或者报价。

9. 语气委婉:多用连接词，如As you know, to be honest, frankly, etc.10. 细心:注意检查是否忘记添加附件，添加后要记得打开再仔细检查一遍。

11、持之以恒，有耐心，有恒心在跟进过程中，从不同角度，变换不同话题与客户保持沟通，沟通的过程，也是宣传产品，增加产品知名度的过程，使客户能够了解KBB品牌。

在沟通过程中需要掌握沟通的频率，建议一个月一次或三周一次，不宜频率过高，以避免使客人反感。

建议议二个跟踪客户的方法:1、定期发送新产品给客户，这一方式往往会有不可低估的效果;2、节假日向客户发送问候和节日卡片。

外贸跟进客户邮件模版

外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。

12封邮件教你如何跟进国外客户

12封邮件教你如何跟进国外客户一．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It isregret that I haven't received any information from your side. May I have youridea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fullyunderstand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, ifyou have any other ideas. Please feel free to contact me. We will do muchbetter if you can give any advices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX.pls kindly check whether price is workable ? Becasue price will be invalid onxxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindlyadvise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any itemyou are in need of, please contact me! I’ll be more than pleasure to offer theinformation you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they areworkable for your market! If you find some product really attractive to you,please feel free to contact us. We are more than pleasure to offer you withmore information that you want.If you want to estimate the products show, yes, sample can be sent for yourreference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you ourupdated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us.Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply fromyou so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and alsoplease tell me if you have any interest in our products? I don’t want to keepbothering you if you don’t have any interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx 优势特点 such asperfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market ifpossible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotationwith new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you wellwith competitive prices as per your request. By the way, how about your order(or business) with item ***? If still pending I would like to offer our latestprices to promote an opportunity to cooperate with each other. Thanks and bestregards, Kevin可选邮件：1. 客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try ourbest to satisfied with your requirements.May god bless you and have a nice day.2. 给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But,please renmenber to keep enough rest! As all of us know, healthy is the mostinportant in your life.Bestregards3. 如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today.Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Best regards.。

七个方式用email或域名寻找国外客户并跟进

七个方式用email或域名寻找国外客户并跟进我是做机械和模具出口生意的对外贸易部经理。

在外贸论坛里面转，经常看到很多人介绍找国外潜在客户的方法。

这些销售方法都挺好的，但都有共同的问题，就是有些方法看起来很容易，但实际操作的时候难度就很大。

出现这种情况的原因可能在于：这些方法对行业是由针对性的方法的效果因行业而异。

我入行7年，实际上都是在不断摸索中前进，在阿里巴巴和中国制造网的论坛上，获得了很多帮忙，所以总结㈠下自己的经验，与网友分享。

但在之前，先和大家明确㈠下，这些经验方法，只适合如下类型的外贸销售：a. 适合机械、模具这类㈠个单金额比拟大的。

b. 不适合拼价格的产品，比如外贸礼品、手机㈠类的。

c. 跟进时间会比拟长。

方法㈠：到上找国外某行业的email地址，然后群发邮件很多人在或者或者上面找客户，实际上这是有问题的。

因为这些搜索引擎都是国内的，应该到真正的国外搜索引擎上。

比如：可以去外贸导航网上找如龙之向导。

搜索“texas @ mould email”类似这样的词，就会跳出很多搜索结果，里面有非常多的email，㈠个个选出来，这些就可能是我的潜在客户。

方法㈡：利用email筛选工具，找出国外用户的网站，然后电话沟通如果㈠个㈠个选择，速度会比拟慢，可以把整个页面拷贝下来，然后使用邮件提取工具，拷贝进去，点㈠下确定，所有的email地址就会跑出来了。

下面的网址有个这样的工具，我记得这个全速email提取工具有免费版本的，我现在用的就是我自己试过，用3个小时，拷贝了500个网页的信息到notepad上面，然后㈠下子放到这个软件里面，筛选出来2万多个邮件，发了10天，找出来13个客户，最后成交了2个，大约㈡㈩多万的单吧。

方法三：利用方法㈡的网站域名，进㈠步找客户公司老板的email老板的email找出来了，也发送了邮件了，㈠般来说回复率不高的。

如果有耐心的话，还可以把那些公司域名的挑出来。

上面我说到我找了2万个email，其中有公司邮件的，大概是3000个，其余多数是hotmail的或者是yahoo aol的邮箱。

海外客户跟进管理与海外客户沟通

海外客户跟进、管理与海外客户沟通第一讲海外客户分析与客户接跟单一、客户国别分析及客户国别对接跟单的影响二、外贸跟单员的客户沟通策略三、联络客户与跟单技巧四、寄样的策略与技巧五、催单的技巧六、如何通过客户跟单判断客户的叛变企图第二讲海外客户跟进与客户关系管理一、跟单员与业务员在客户关系处理中的不同角色与定位二、样品处理三、客户的初次跟进与跟进策略四、客户的中期跟进与订单催讨五、接单、跟单与审单六、客情关系处理与客户动态跟进七、跟踪顾客反响与做好客户效劳八、建立客户档案与客户关系管理九、客户跟进与管理的流程分析十、海外公司对客户的日常跟进与沟通十一、角色扮演在客户沟通中的使用十二、本地化在海外客户沟通中的作用十三、使用跟进策略将客户意向转化为订单十四、产品推介十五、技术效劳与技术支持第三讲海外客户跟进中的沟通策略与技巧一、封闭式与开放式沟通技巧的利弊分析二、注重利益而非立场三、创造双赢的解决方案四、使用客观标准、破解利益冲突五、巧提问题、多听少说六、使用条件文句、探听对方内在七、防止歧义八、应对客户的拒绝与懈怠九、客户跟进的节奏十、客户跟进中的谈判策略1、跟进谈判的要点解析2、跟进谈判策略3、让步与妥协谈判4、执行力谈判十一、海外客户沟通与谈判(一)海外客户沟通谈判之国别特征(二)海外客户沟通谈判之产品功能属性与外销递延属性(三)海外客户沟通谈判之客户与经销层级(四)“海外客户沟通与谈判〞1、海外客户沟通的几个考前须知及外销员常犯的沟通意识性错误2、海外客户谈判理念3、海外客户沟通与谈判的几大策略a)关注客户之关注b)与客户思维的一致性c)沟通的节奏与气氛d)一揽子沟通e)重利益而非立场f)找到并抓住关键人物g)海外客户交流的两种方式4、海外客户沟通博弈a)信息博弈b)位置博弈c)策略博弈d)议价模型(五)大客户跟进与跟进管理1、海外客户跟进管理中的AIDA模式2、初期跟进的中心与策略3、中期跟进的中心与策略第四讲海外客户关系管理一、客户信息管理二、客户管理与执行三、四、海外客户的管理1、客户档案与客户关系管理2、建立与客户的定期沟通机制3、客户信息的反响与客户跟进4、使用协议和合同条款约束客户5、海外总经销与特别海外客户的管理6、客户业务中的保障机制五、海外客户的表格化管理1、销售管理表格------销售日志与销售跟进2、市场分析表格------历史、现状、将来3、物流与效劳管理表格------支持体系4、客户管理表格------信用、业绩、跟进5、海外营销筹划管理表格------营销方案、排程、保障六、客户满意程度七、客户忠诚度建立与维护第五讲商务礼仪与交货风险〔视授课节奏略讲〕一、商务礼仪二、交货风险与风险防范。

国外客户邮件沟通技巧

国外客户邮件沟通技巧在与国外客户进行邮件沟通时，以下是一些重要的技巧和注意事项：1. 使用清晰简洁的语言：确保使用简单、易懂的语言表达自己的观点。

避免使用过于复杂的词汇或行业术语，以免产生误解。

2. 注意语气和礼貌：在邮件中使用礼貌和友好的语气非常重要。

始终用尊敬和感谢的态度对待客户，并使用适当的称呼（如尊姓大名或先生/女士）。

3. 确保正确使用语法和拼写：检查邮件中的语法和拼写错误，以确保信息的准确传达。

使用拼写和语法检查工具可以帮助你找出潜在的错误。

4. 避免使用缩略语和俚语：尽量避免使用缩略语和俚语，因为这些可能会在不同的文化和语言背景中引起困惑。

5. 引用之前的邮件内容：如果回复了之前的邮件，最好在回复中引用之前的内容，以便客户能够明确知道你正在回应哪个问题或讨论哪个主题。

6. 提供详细的信息：确保提供足够的详细信息，以回答客户的问题或解决问题。

如果需要，可以提供相关链接、附件或其他支持材料。

7. 尽量避免使用表情符号：在与国外客户的邮件中，尽量避免使用表情符号。

有些符号在不同的文化中可能有不同的含义，因此使用时需谨慎。

8. 及时回复：努力在24小时内回复客户的邮件。

即使你暂时无法提供完整的答复，也应该向客户确认收到了他们的邮件，并告知他们你将尽快回复。

9. 确保邮件安全：当处理敏感信息或涉及财务事项时，确保采取适当的安全措施，例如使用加密电子邮件或其他安全通信工具。

10. 考虑时差：如果你和客户处于不同的时区，要记得在邮件中提醒客户你的工作时间和时差，以便他们明白你的回复可能会有延迟。

总之，通过使用清晰的语言、礼貌的态度和准确的信息，你可以更有效地与国外客户进行邮件沟通。

同时，对于每个客户，了解其文化背景和交流习惯也是建立良好合作关系的关键。

外贸客户跟进的十三种技巧话术

《外贸客户跟进的十三种技巧话术》一、背景介绍在外贸领域，客户跟进是非常重要的一环。

良好的跟进技巧和话术能够有效地加强与客户的沟通，提高客户满意度，进而促成更多的交易。

本文将为您介绍外贸客户跟进的十三种技巧话术，希望能够对您的工作有所帮助。

二、快速回顾在外贸业务中，客户跟进是指对与客户之间的交流和沟通。

良好的客户跟进可以提高客户信任度，增加客户忠诚度，促成更多的交易。

对于有效的客户跟进技巧和话术的掌握，对于外贸业务至关重要。

三、关注客户需求1. 我们需要明确客户的需求，包括产品品质、价格、交货时间等方面的要求。

2. 在跟进的过程中，要不断询问客户是否还有其他需求或者变更，以便及时调整服务。

四、建立信任3. 在对客户进行跟进时，要注意与客户建立真诚和信任的关系，让客户感受到你的诚意和专业性。

4. 通过主动沟通、及时回复客户的问题，展示出对客户的重视和尊重，从而建立信任。

五、提供专业建议5. 除了满足客户的需求外，也要根据自身的专业知识给客户提供一些建议，让客户感受到你的专业性和权威性。

6. 比如针对客户的采购需求，可以给客户提供一些产品的优缺点分析，帮助客户做出更明智的决策。

六、保持耐心7. 在跟进过程中，客户可能会有各种疑虑和问题，我们需要保持耐心地回答客户的问题，细心地处理客户的疑虑。

8. 即使客户表现得有些冷漠或者焦躁，也需要保持耐心和友善的态度。

七、主动沟通9. 跟进客户不仅仅是等待客户的回复，更应该是主动地与客户保持沟通，询问客户的进展情况。

10. 通过主动沟通，展示出我们对客户的关注和关心，加强与客户的联系。

八、及时回复11. 在客户提出问题或者需求时，要及时回复客户的信息，以显示出我们的积极性和专业性。

12. 即使不能马上给予答复，也要及时告知客户我们的处理进度和时间，以避免客户的焦虑。

九、关怀营销13. 在客户跟进的过程中，可以适当地加入一些关怀营销的话术，比如祝福客户生日快乐、节日问候等。

老外不回邮件如何跟进

老外不回邮件，如何跟进•1.分析下原因,一般情况下会再写封追踪信给他:Hope you are fine, my friend.It is regretful that I haven't receive any information from your side. May I have your idea about the sample test of Mini DVB-T USB Dongle? We will try to satisfy you upon receipt of your reply. As we don't want to lose a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.2.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!3.之后的日子里,可以尝试新产品的报价,刺激下客人的神经.•1)通常是这样写的：•good day!•my quotation of digital photo frame you might have received and considered.could you kindly advise your comments at your earlier convenience?•If the products is not your expecting,pls advise me your details requirement, i will re-offer asap.•I am of service at any time!•2)但是，不同的客人，会变换着写邮件，让客人知道我们公司，产品的存在．但不会把客人缠得太紧，约十来天给他一封邮件，通常这样回复的：•Dear ***,•Wish you have a nice day!•May I ask whether you have received my quotation? Now I am sending itagain,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.•I am waiting for your reply ASAP.Best regardsWennie．•3)但是，想成功可不是容易的事情．•dear sir,have you received our quotation of ..., if you have any furtherquestion,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.Your prompt reply will be appreciated.•4)回复A：直接去函敦促•Dear Hugo Chu,•Wish you and your esteemed company everything goes well !•We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship!•Best wishes ! Kevin5)回复B：先写邮件问清情况，简单的询问，•如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?•再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。

八种外贸跟踪邮件范文巧妙锁定客户

八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。

可以询问是否收到，收到了对价格有什么看法?对产品有什么建议?。

Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fullyunderstand that you are too busy to reply us.But we are still awaitfor your comments.We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2, sample 1 发出去后如果客户还没回复就这样跟进。

因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xxxx.Wish we will promote business.Best regards.3, 如果碰到节假日也可以跟踪下。

sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。

外贸业务跟进客户模板

（跟进客户1）Dear friend,How’s everything going?I am Kelly from YIYATE Technology Company; I acquired your information from the data of our store, hoping that we can establish a long-term business relationship with each other.My dear friend, recently, there are a series of promoting activities in our store. Therefore, if you are interested and at the demand of TV box products, please contact me without hesitation. (Trade Manager: cn1510638549) It would be my pleasure to help. What’s more, I can apply more reasonable discount for you according to your order. It would be really my honor to do business with you. Thank you so much! Have a perfectly nice day!Any early reply would be highly appreciated!Yours truly,Kelly Yu（跟进客户不回）Dear friend,Good day!Kelly from YIYATE Technology is here again. I sent you an email yesterday, but there’s no reply. I’m writing to ask whether you had received my email or not. I just want to make sure that my email has been delivered successfully so that no one is going to miss any information and opportunity of business establishment. Thank you so much for your time! Have a perfectly nice day!I’m looking forward to hearing from you!Best regards!Kelly Yu（询盘不回）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology, you placed an inquiry on our products the other day, and I’ve kindly replied you with our quotation. Have you received my email, my friend? I just want to make sure that you’ve received my email because I don’t want to lose any opportunity of establishing business relationship with you. Therefore, if you had received my email and areinterested in our products, please kindly tell me without hesitation. I’m looking forward to doing business with you, my friend. If there’s anything you need, please contact me right away. Have a perfectly nice day!I’ll be appreciated if you could reply me early. Thank you so much!Best regards!Kelly Yu（跟客户联系感情）Dear friend,How’s your day!This is Kelly Yu from YIYATE Technology, do you still remember me? I’ve sent you an email the other day. And now I’m writing to say hello and show my best regards to you, my friend. Hope you can enjoy your day. PS: If you are at the demand for tv box, please don’t hesitate to contact me. It would be my pleasure to serve you. I’m looking forward to making friends and establishing a long-term business relationship with you. Have a perfectly nice day!I’d be so appreciated if you could reply me early. Thank you so much!Yours truly,Mercy Xu（跟进每天不付款客户1）Dear friend，How’s your day?This is Kelly Yu from YIYATE Technology. My dear friend, you’ve placed an order from our store yesterday, the order number is and the product you ordered is .However, it seems unpaid. Now I’m writing this to you, hoping that you could tell me the exact problem of it, and then we can solve it together. Is there anything you’re not satisfied with our products? Or did you place the wrong order? Or is there any difficulty paying the order? Or is there anything else that makes you unwilling to pay? Please kindly tell me, my friend. I will always be ready to help. Have a nice day!Any early reply would be highly appreciated.Best regards!（跟进每天不付款客户2）Dear friend,Good day!This is Kelly Yu from YIYATE Technology. My dear friend, I sent you an email yesterday with the purpose of order confirmation. Have you received my email? I just want to make sure that you’ve received my email, my friend. The last thing on earth that I would do is to do something with no outcome, and I will never quit on something that I’ve never really tried. I do believe that you’re a lot similar to me in this issue, right? Therefore, if there’s anything you may need my help, I’d be so glad to do that for you. Please kindly reply me earlier, so that we can fix the wrong to the right. Thank you so much! Have a perfectly nice day!I’m looking forward to hearing from you soon.（跟旺旺客户联系感情）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology. I’m writing this email to tell you that I am now in charge of this section. Although I am a rookie in our company, but I am young and quick learning, I will try whatever is within my reach to serve you. And I do hope you could offer me an opportunity to do business with you. Hopefully, this is a good beginning of the establishment of a long-term business relationship. If there’s anything I can do for you, please contact me without hesitation, I’ll be so ready to serve you! Have a perfectly nice day!Any early reply would be highly appreciated!Best regards!客户不回复Dear friend,I am so sad that you don't reply me any more. I don't know what exactly the problem is that makes you doing this, but I really don't want to lose a going-to-be partner like you. I know you're a decent guy who wants to do business with the people similar to you. Maybe there's something that I've done not so well, but I really hope youcould offer me a second chance. Please kindly reply me, I don't mean to be annoying, but I'm really hoping that we could do business together, and if you want, we could be friends, too. I love making friends with people. Thank you so much for your time, wish you have a perfectly nice day!I'm desperately waiting for your reply.Yours faithfully,（跟进老客户不付款3）Dear friend,How's everything going?I've been sending emails to you with the hope to confirm some information of your order , but it seems no reply. I'm so sad about this. I've tried so hard to get touch with you and want so badly to help you solve the problems occurred. But there is nothing and nobody responding me. I'm really upset. Is there anything I did wrong or whatever that makes you unwilling to reply me? I really have no idea about this. So could you please kindly reply me, just tell me the reason of this and I will not bother you any more. I'm sorry to take you so much time, but I really want to help. Please please please do me this favor so that I would not do anything useless. Thank you so much!I'm desperately waiting to hear from you.Yours faithfully,（周末给客户留言模板）Hello,XXX. It's Mercy from KBL Hair again. It's another weekend, huh? Haha~ I am just writing to tell you that it's Saturday in China now and I am going to have one day off on Sunday. So I may not be able to make a prompt reply to your email, yep only if you would email me. Haha~ Anyway, have a nice weekend and c ya~Best regards!俗话说得好：“滴水之恩，当涌泉相报”.知恩图报，是做人的良知；忘恩负义，被人们所不齿。

国外客户邮件沟通技巧

国外客户邮件沟通技巧全文共四篇示例，供读者参考第一篇示例：国外客户邮件沟通技巧随着全球经济的发展和互联网的普及，越来越多的企业开始拓展海外市场，与国外客户进行邮件交流的情况也逐渐增多。

如何与国外客户有效沟通成为了很多企业的重要课题。

以下是一些关于国外客户邮件沟通的技巧，帮助您在与国外客户交流时更加顺利。

一、尊重对方的文化背景在与国外客户进行邮件沟通时，需要尊重对方的文化背景。

不同的国家和地区有着不同的文化习惯和礼仪规范，我们在邮件沟通中需要尽量避免冒犯对方。

在写邮件时应尽量使用正式的语言，避免使用口头化的缩略语和俚语。

还要注意避免使用涉及政治、宗教等敏感话题的词语，以免引起误会或冲突。

二、简洁明了的表达在与国外客户邮件交流中，要力求简洁明了的表达。

国外客户可能并不熟悉汉语，因此我们在写邮件时要避免使用复杂的词汇和长句子，尽量使用简单明了的语言表达自己的意思。

避免使用过于复杂的词语或者行业术语，以免造成对方的困扰。

三、注意邮件格式在与国外客户进行邮件沟通时，要注意邮件的格式。

在发送邮件之前，需要确保邮件的格式整洁、排版清晰、段落分明。

在邮件标题中要清楚地说明主题，邮件内容要分段写清楚，避免一团乱麻。

要注意邮件格式的规范，比如避免使用过多的格式化和颜色，保持邮件简洁清晰。

四、及时回复邮件及时回复邮件是与国外客户进行邮件交流的基本原则。

国外客户可能对时间更加敏感，因此需要尽快回复对方的邮件。

即使暂时无法给出详细回复，也要及时回复对方，表示我们对对方的重视和尊重。

在回复邮件时，要注意避免使用抄送和密送，保持邮件的透明和诚实。

五、注意邮件的礼貌用语在与国外客户进行邮件沟通时，要注意邮件的礼貌用语。

在邮件的开头和结尾要使用礼貌的称呼和结束语，比如“尊敬的”、“谢谢你的时间”等。

要避免使用过于直接和冷淡的语言，要用亲切和友好的语言与对方交流。

六、注意邮件的保密性在与国外客户进行邮件交流时，要注意邮件的保密性。

外贸邮件如何跟进客户

外贸邮件如何跟进客户外贸邮件是跟进客户的重要工具之一，通过邮件的方式与客户保持有效的沟通，可以帮助我们更好地了解客户需求、促进交流、加强关系，并最终实现销售目标。

然而，在进行外贸邮件跟进时，我们需要注意一些注意事项。

以下是外贸邮件如何跟进客户的一些建议。

1.及时回复邮件：2.感谢客户：在回复客户的邮件时，要感谢客户选择我们的产品或服务，并表达对客户的赞赏之情。

这样可以增加客户对我们公司的好感度，并为进一步的交流打下良好的基础。

3.提供详细的信息：在回复客户的邮件时，要细心梳理客户提出的问题，然后给出详细的回答，并尽量提供相关的资料、图片、链接等，以帮助客户更好地了解产品或服务。

这样可以提高客户对我们的信任度，并促使客户更有可能购买我们的产品或服务。

4.邀请客户进行进一步的沟通：5.提供优惠活动或样品：如果客户在邮件中表达了购买意向，我们可以使用邮件跟进机会来提供一些优惠活动或样品，以吸引客户进一步的购买。

这样可以增加客户对我们产品的试用和评估的机会，提高销售转化率。

6.关注客户的节日或生日：在跟进客户的过程中，如果我们了解到客户的节日或生日，可以发一封贺卡或邮件表达我们的祝福和关怀。

这样可以增加客户对我们公司的好感度，加强我们的关系，并潜移默化地增强客户对我们产品的购买动力。

7.定期回顾和总结邮件交流：定期回顾和总结与客户的邮件交流是一个很重要的步骤。

我们可以从中分析客户需求的变化、客户对我们产品的反馈、客户提出的问题等，并及时进行整理和总结。

这样可以帮助我们更好地了解客户的需求和痛点，并针对性地调整我们的产品或服务，以提供更好的解决方案。

总之，外贸邮件跟进是一个重要的销售工作环节，在与客户进行邮件交流时，我们需要及时回复邮件、感谢客户、提供详细的信息、邀请客户进行进一步的沟通、提供优惠活动或样品、关注客户的节日或生日、定期回顾和总结邮件交流。

通过合理的跟进策略和技巧，我们可以加强与客户的关系，提高销售转化率，实现销售目标。

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