(完整word版)大学英语跨文化交际教程案例分析双语答案
(完整版)新编跨文化交际英语教程参考答案
Unit 1Communication Across CulturesReading IIntercultural Communication：An Introduction Comprehension questions1. Is it still often the case that “everyone‟s quick to blame the alien” in the contemporary world?This is still powerful in today‘s soci al and political rhetoric. For instance, it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to representthe experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions,eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the worldvery rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, nolonger prevails in the world. Thus, all people are faced with the challenge of understanding thischanged and still fast changing world in which we live.2. What a “global village” is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly co me into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people maylive thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the …global‟may be more local than t he …local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than ofthe local events. In this sense,“the‘global’may be more local than the ‘local’”5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have tomeet diverse customer needs on a global basis. Succeeding in the global market today requires theability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemicsthat know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we areunaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization?Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Case StudyCase 1In this case, there seemed to be problems in communicating with people of different cultures inspite of the efforts made to achieve understanding.We should know that in Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard‘s mistake might be that he chose to praise the food itself rather than the total evening,for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, What beautiful frames your picturesare in.In Japan the situation may be more complicated. Japanese people value order and harmony among persons in a group, and that the organization itself－be it a family or a vast corporation－ismore valued than the characteristics of any particular member. In contrast, Americans stress individuality as a value and are apt to assert individual differences when they seem justifiably inconflict with the goals or values of the group. In this case: Richard‘s mistake was in making greatefforts to defend himself. Let the others assume that the errors were not intentional, but it is not rightto defend yourself, even when your unstated intent is to assist the group by warning others of similar mistakes. A simple apology and acceptance of the blame would have been appropriate. But for poor Richard to have merely apologized would have seemed to him to be subservient, unmanly.When it comes to England, we expect fewer problems between Americans and Englishmenthan between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the values expressed in this gesture: for Americans, ―Help yourself; for the English counterpart, ―Be my guest. American and English people equally enjoy entertaining and being entertained but they differ somewhat in the value of the distinction. Typically, the ideal guest at an American party is one who ―ma kes himself at home, even to the point of answering the door or fixing his own drink. For persons in many other societies, including at least this hypothetical English host, such guest behavior is presumptuous or rude.Case 2A common cultural misunderstanding in classes involves conflicts between what is said to bedirect communication style and indirect communication style. In American culture, people tend to say what is on their minds and to mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that‘s why the students from Mexico readily adopted the techniques of asking questions in class. However, Korean people generally prefer indirect communication style, and therefore they tend to not say what is on their minds and to rely more on implications and inference, so as to be polite and respectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough. Case 3The conflict here is a difference in cultural values and beliefs. In the begi nning, Mary didn‘trealize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters would do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience the same frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4It might be simply a question of different rhythms. Americans have one rhythm in their personaland family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendships are warm, but casual, and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner --- not because you don‘t think she could handle a fork and a knife, but because you have seen her that morning. Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reverse this --- see the second friend in the mornings for informal coffee meetings, and the first one you will invite more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends easily, and they don‘t feel it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances people from many other cultures would be hurt very deeply.Unit 2Culture and Communication Reading IWhat Is CultureComprehension questions1. Which of the definitions given above do you prefer? Why?Some may prefer a short definition, such as the one given by E. Sapir or R. Benedict, for it is highly generalized and easy to remember. Some may prefer a longer one, such as Edward T. Hall‘s definition of culture, because it provides us with a more comprehensive understanding of culture and points out the all-pervasive impact of culture on human life in different dimensions.2．What have you learned from those definitions about culture?Many things can be learned from those definitions, for each definition, though not without its limitations, tells us something very important about culture or certain aspect(s) of culture.3. Do you agree that our lower needs always have to be satisfied before we can try to satisfy the higher needs?Even though this is generally the case, there will still be some exceptions. Sometimes people might prefer to satisfy higher needs, for instance, esteem needs, before their lower needs, such as certain physiological needs or safety needs are satisfied.4. What examples can you give about how people of different cultures achieve the same ends by taking different roads?For example, everyone has to eat in order to live and this is universally true. However, to satisfy this basic need, people of various cultures may do it in very different ways: what to eat and how toeat it vary from culture to culture.5. What behaviors of ours are born with and what are learned in the cultural environment?Instinctive behaviors are behaviors that we are born with and ways of doing things in daily life, such as ways of eating, drinking, dressing, finding shelter, making friends, marrying, and dealingwith death are learned in the cultural environment.6. What other cultural differences do you know in the way people do things in their everyday life?We can also find cultural differences in ways of bringing up children, treating the elderly, greeting each other, saving and spending money, and many other things people do in everyday life. 7. In what ways are the Chinese eating habits different from those of the English-speaking countries?We Chinese may enjoy something that is not usually considered as edible by theEnglish-speaking people. Generally we prefer to have things hot and lay much emphasis on tastes.We tend to share things with each other when we are eating with others.Reading IIElements of CommunicationComprehension questions1. What are the aspects of context mentioned above?One aspect of context is the physical setting, including location, time, light, temperature, distance between communicators, and any seating arrangements. A second aspect of context is historical. A third aspect of context is psychological. A fourth aspect of context is culture.2. In what ways would your posture, manner of speaking or attire change if you move from onephysical setting to another, for example, from your home to a park, to a classroom, to a restaurant, to a funeral house, etc?One‘s posture, manner of speaking or attire change from being casual to formal gradually from home to a park, to a classroom, to a restaurant, to a funeral house, etc, according to different formalness and seriousness of these situations.3. How do people acquire communication norms in their life?People acquire communication norms from their experiences in life.4. What examples can you give to describe some Chinese norms in our everyday communication?For example, it seems to be a norm in China to address one‘s boss by his or her title and neverto express one‘s disapproval directly to him or her.5. How can we play both the roles of sender and receiver in communication?As senders, we form messages and attempt to communicate them to others through verbal and nonverbal symbols. As receivers, we process the messages sent to us and react to them both verbally and nonverbally.6. Does the sender plays a more important role than the receiver in communication?No, they are equally important for both of them are essential in the process of communication.7. In what ways do the differences between participants make communication more or less difficult?Three especially important variables affecting participants which are relationship, gender, and culture make communication more or less difficult.8. What is a symbol and what is a meaning?The pure ideas and feelings that exist in a person‘s mind represent meanings. The wor ds, sounds, and actions that communicate meaning are known as symbols because they stand for the meanings intended by the person using them.9. How can meanings be transferred from one person to another? What problems may arise in thisprocess?A message from one person is encoded into symbols and then decoded into ideas and feelings to another person. In this process of transforming include nonverbal cues, which significantly affect the meaning created between the participants in a communication transaction.10. When are unintended or conflicted meanings likely to be created?Unintended meanings are created when the decoding person receives a meaning unrelated to what the encoder thought he or she was communicating. Conflicting meanings are created when the verbal symbols are contradicted by the nonverbal cues.11. Which channels do you usually prefer in communication? Why?Of the five channels, some may prefer sight. As the old saying goes, words are but wind, but seeing is believing.12. What examples can you find to show that one channel is more effective than others for transmitting certain messages?For example, when asking a lady for a date, a young man may wear an immaculate suit and spray some perfume to show that he highly values this date with her. In this case, sight and smell are definitely more effective than words for conveying that particular message.13. What are the things that can create noises in the process of communication?Sights, sounds, and other stimu li in the environment that draw people‘s attention away from intended meaning are known as external noise. Thoughts and feelings that interfere with the communication process are known as internal noise. Unintended meanings aroused by certain verbal symbols can inhibit the accuracy of decoding. This is known as semantic noise.14. What should we do to reduce the interference of noise in communication?When communicating with others, we should pay undivided attention to communication itself, avoiding being distracted by any external or internal noise. Besides, we should make sure that what we say is correctly understood by others and vice versa to prevent semantic noise from generating. 15. Why is feedback a very important element of communication?Feedback is very important because it serves useful functions for both senders and receivers: it provides senders with the opportunity to measure how they are coming across, and it provides receivers with the opportunity to exert some influence over the communication process.16. What will you usually do when you receive negative feedback in communication?Open.Case StudyCase 5In China, it is often not polite to accept a first offer and Heping was being modest, polite andwell-behaved and had every intention of accepting the beer at the second or third offer. But he had not figured on North American rules which firmly say that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason behind the rule, you do not insist in offering alcohol. So unconscious and so strong are their cultural rules that the Americans equally politely never made a second offer of beer to Heping who probably thought North Americans most uncouth.However, what we have to remember is that cultures are seldom a strict either-or in every instance for all people and there are always individual differences. Probably this young Chinese nurse was very different from Heping or, unlike Heping, she may have known something about the American cultural rules and was just trying to behave like an American when she was in an American family.Case 6When a speaker says something to a hearer, there are at least three kinds of meanings involved: utterance meaning, speaker‘s meaning and hearer‘s meaning. In the dialogue, when Litz said ‗How long is she going to stay?‘ she meant to say that if she knew how long her mother-in-law was goingto stay in Finland, she would be able to make proper arrangements for her, such as taking her out to do some sightseeing. However, her mother-in-law overheard the conversation, and took Litz‘s question to mean ―Litz does not want me to stay for long‖. From the Chinese point of view, it seems to be inappropriate for Litz to ask such a question just two days after her mother-in-law‘s arrival. If she feels she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it.Case 7Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanging gifts is a strongly rooted social tradition. Should you receive a gift, and don‘t have oneto offer in return, you will probably create a crisis. If not as serious as a crisis, one who doesn‘t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show appreciation, respect, gratitude and further relationship.Keiko obviously has taken those used items from Mary, Ed and Marion as gifts, for she probably doesn‘t know that Americans frequently donate their used household items to church or to the community. Mary, Ed and Marion would never consider those used household items given to Keiko as gifts. No wonder they felt very uncomfortable when they received valuable gifts in return. Case 8As the Chinese girl Amy fell in love with an American boy at that time, it seems that shepreferred to celebrate Christmas in the American way, for she wanted very much to appear the same as other American girl. She did not like to see her boyfriend feel disappointed at the ―shabby‖Chinese Christmas. That‘s why she cried when she found out her parents had invited the minister‘s family over for the Christmas Eve dinner. She thought the menu for the Christmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the foods chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable. However, one should never feel shameful just because one‘s culture is different from others‘. As Amy‘s mother told her, you must be proud to be different, and your only s hame is to have shame.Unit 3Cultural DiversityReading IDifferent Lands, Different Friendships Comprehension questions1. Why is it comparatively easy to make friends in the United States?Because few Americans stay put for a lifetime. With each move, forming new friendship becomes a necessity and part of their new life.2. Do people from different countries usually have different expectations about what constitutesfriendship and how it comes into being?Yes. The difficulty when strangers from two countries meet is their different expectations about what constitutes friendship and how it comes into being.3. How is friendship in America different from friendship in West Europe?In West Europe, friendship is quite sharply distinguished from other, more casual relationships,is usually more particularized and carries a heavier burden of commitment, while in America theword ―friend‖can be applied to a wide range of relationship and a friendship may be superficial, casual, situational or deep and enduring.4. In what country does friendship have much to do with one‟s family? And in what country does itnot?In Germ any, friendship has much to do with one‘s family as friends are usually brought into the family, while in France it doesn‘t as, for instance, two men may have been friends for a long timewithout knowing each other‘s personal life.5. What is friendship like when it is compartmentalized?For instance, a man may play chess with a friend for thirty years without knowing his political opinions, or he may talk politics with him for as long a time without knowing about his personal life. Different friends fill different niches in each person‘s life.6. What are friendships usually based on in England?English friendships are based on shared activity. Activities at different stages of life may be ofvery different kinds. In the midst of the activity, whatever it may be, people fall into steps and findthat they participate in the activity with the same easy anticipation of what each will do day by dayor in some critical situation.7. Do you think friendship shares some common elements in different cultures? If you do, what arethey?Yes. There is the recognition that friendship, in contrast with kinship, invokes freedom ofchoice. A friend is someone who chooses and is chosen. Related to this is the sense each friend givesthe other of being a special individual, on whatever grounds this recognition is based. And between friends there is inevitably a kind of equality of give-and-take.8. What do you think is the typical Chinese concept of friendship? Is it similar to or different fromany of the Western friendships?It seems that the typical Chinese concept of friendship lays great emphasis on personal loyaltyand also has much to do with family. It may be similar to Germany friendship to some extent andquite different from other Western friendships.Reading IIComparing and Contrasting CulturesComprehension questions1. How is the mainstream American culture different from the Japanese culture?Americans believe that human nature is basically good and man is the master of nature. Theyare future-oriented and ―being‖-oriented. Their social orientation is toward the importance of the individual and the equality of all people. However, the Japanese believe that human nature is amixture of good and evil. Man is in harmony with nature. They are both past-oriented andfuture-oriented. And they are both “growing-”and “doing-”oriented. They give emphasis to authorities and the group.2. Can you find examples to support the author‟s view of traditional cultures in different valueorientations?For example, the traditional Indian culture believes that man is subjugated by nature and it isbeing-oriented (which can be exemplified by its caste system). Also, traditional Chinese culture ispast-oriented, for emphasis has long been given to learning from the old and past.3. Why do Americans tend to equate “change” with “improvement” and regard rapid change asnormal?Concerning orientation toward time, Americans are dominated by a belief in progress. They are future-or iented. They believe that ―time is money‖and have an optimistic faith in the future andwhat the future will bring. So they tend to equate ―change‖with ―improvement‖and consider a rapid rate of change as normal.4. What does “Electric Englishman” mean w hen it is used to describe the American?As for activity, Americans are so action-oriented that they tend to be hyperactive. That‘s whythat they have been described as ―Electric Englishmen‖, who always keep themselves busy.5. How would you explain the fact that contradictory values may exist in the same culture?As time changes faster and faster and there is more contact between cultures, it is more likely to find contradictory values existing in the same culture. This is especially the case in a society that is being transformed from a traditional one into a modern one. For example, in the Japanese culture, some people may still be very past-oriented and some are rather future-oriented, and even the same people may be sometimes past-oriented in certain situations and sometime future-oriented in other situations.6. What can we get from models of this kind about cultural differences?Models of this kind are quite useful in giving rough pictures of striking contrasts and differences of different cultures. However, such a model only compares cultures on some basic orientations. It does not tell us everything about every conceivable culture. We have to recognize that models of this kind are over-simplifications and can only give approximations of reality.7. Do cultural values change as time changes?Yes, the values may be in the process of marked change due to rapid modernization and globalization. However, they have a way of persisting in spite of change. The evolution of values is a slow process, since they are rooted in survival needs and passed on from generation to generation.8. How is communication influenced by differing cultural values?Putting people from one culture into another culture with radically different value orientations could cause stress, disorientation, and breakdowns in communication.Case StudyCase 9Hierarchy is significant in the Japanese culture. This structure is reflected everywhere inJapanese life, at home, school, community, organizations, and traditional institutions such as martial arts or flower arrangements.In this case, the young chairman must have had his own ideas about how to manage the company; however, when encountered with his grandfather‘s dissenting opinions, he dared not to take a stand against him. This may manifest the rigid hierarchical structure in the Japanese society. In the Japanese society, how hierarchy is formed depends mainly on seniority, social roles, and gender. Asa respectable senior member of the family and the former leader of the company, the grandfather obviously overpowered the inexperienced young chairman. In other words, the grandfather seemedto be an absolute authority for the young chairman. In Japanese culture, challenging or disagreeing with elders‘ opini ons would be deemed as being disrespectful and is often condemned. People in lower positions are expected to be loyal and obedient to authority. That‘s why the young chairman didn‘t say anything but just nodded and agreed with his grandfather.But Phil seemed to know little about the Japanese culture in this aspect. In many Western cultures, particularly American culture, seniority seldom matters very much in such situations, and young people are usually encouraged to challenge authority and voice their own opinions. Unfortunately, his outspoken protest could easily offend the grandfather and he might be regarded as a rude and ill-bred person by other Japanese.Case 10In Japan, a company is often very much like a big family, in which the manger(s) will take goodcare of the employees and the employees are expected to devote themselves to the development ofthe company and, if it is necessary, to sacrifice their own individual interests for the interests of the company, from which, in the long run, the employees will benefit greatly. But for the French, a company is just a loosely- knit social organization wherein individuals are supposed to take care of themselves and their families. Moreover, the way the French make decisions in the family might also be different from the typical Japanese one, which may not often involve females and the power to decide usually lies with the dominating male. As there are such cultural differences between the Japanese and the French, Mr. Legrand‘s decision made Mr. Tanaka feel dumbfounded.Case 11。
新编跨文化交际英语教程——案例分析(主编：许力生)Word 打印版
Unit 1之巴公井开创作Communication Across CulturesCase 1 (Page 23)This case took place in 3 cultures. There seemed to be problems in communicatingwith people of different cultures in spite of the efforts to achieve understnading.1）In Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Ric hard’s mistake might be that he choseto praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host or hostess it was as if he had attended an art exhibit and complimented the artist by saying, “W hat beautiful frames your pictures are in!”2）In Japan the situation may be more complicated. Japanese people value order and harmony among a group, and that the group is valued more than any particular member. In contrast, Americans stress individuality andare apt to assert individual differences when they seem justifiably to be in conflict with the goals or values of the group. In this case, Richard’s mistake was making great efforts to defend himself even if the error is notintentiona. A simple apology and acceptance of the blame would have been appropriate3)When it comes to England, w expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the valuess expressed in this gesture: for Americans, “Help yourself”; for the English counterpart, “Be my guest.” American and English people equally enjoy entertaining and being entertained, but they differ in the value of the distinction. Typically, the ideal guest at an American party is obe who “makeshimself at home”. For the English host, such guest behavior is presumptuous or rude.Case 2 (Page 24)A common cultural misunderstanding in classes involvs conflicts between what is said to be direct communication style and indirect communication style. In Americanculture, people tend to say what is on their minds and mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that’s why the students from Mexico readily adopted the techniques of asking questions in class.However, Korean people generally prefer indirect communication style, and therefore they tend not to say what is on their minds and to rely more on implications and inference, so as to be polite and repectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3 (Page 24)The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as mostDominican sisters woould do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out). Case 4 (Page 25)It might be simply a question of different rhythms.Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendshipare warm, but casual and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner------not because you don’t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation todinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reserve this------see the second friend in the mornings for informal coffee meetings, and invite the first one more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends rapidly, and they don’t feel like it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances, people from many other cultures would be hurt very deeply.Unit 2Culture and CommunicationThe analysis of this case: (Page 38)The least three things among the following Tom did that were regarded to be impolite:b. Tom opens the gift as soon as he is presented with it.d. Tom does not make a second offer of drinks when they refuse the first.e. Tom talks about the cost of living in the U.S.A.f. Tom does not ask them to stay longer when they saythey must be leaving.g. Tom does not go out to see them off.Case 5 (Page 60)Analysis: The Chinese guide should refuse the first offer because he is obeying the Chinese rules for communication. We Chinese are modest, polite and well-behaved. Maybe the guide is waiting for a second or third offer of beer, but he doesn’t know the reasons behind the rule in American culture that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason, you donot insist on offering alcohol. So they politely never made a second offer of beer to the guide.Case 6 (Page 61)When a speaker says something to a hearer,there are at least three kinds of meanings involved: utterance meaning, the speaker’s meaning and the hearer’s meaning. In the dialogue, when Litz asked how long her mother-in-law was going to stay, she meant that if she knew how long shewas going to saty in Finland, she would be able to make proper arrangements for her, such as taking her out to some sightseeing. However, her mother-in-law took Litz’s question to mean “Litz does not want me to saty for long”. From th e Chinese point of view, it seems inappropriate for Litz to ask such a question just two days after her mother-in-law’s arrival. If she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it. Case 7 (Page 62)Analysis:Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanginggifts is a strongly rooted social tradition. Should you receive a gift, and don’t have one to offer in return, you will probably create a crisis. If not as serious as a crisis, one who doesn’t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show the care, respect, gratitude and further friendship. Keiko’s college frie nds would rather round up some of the necessary items and they are willing to have her use them. They really expectednothing from her. For in America, people donate their used household items to church or to the community. They would never consider these old items as gifts to Keiko. So Keiko’s valuable gifts have made her American friends feel uncomfortableCase 8 (Page 62)When the Chinese girl Amy fell in love with an American boy at that time, it seems that she preferred to celebrate Chritmas in the American way, for she wanted very much to appear the same as other American girls. She did not like to see her boyfriend disappointed at the “shabby” Chinese Christmas. That’s why she cried when she found out her parents had invited the minister’s family over for the Christmas Eve dinner. She thought the menu for the Chritmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the food chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable.However, one should never feel shame ju st because one’s culture is different from others’. As Amy’s mother told her, you must be proud to be different, and your only shame is to have shame.Unit 3Cultural DiversityCase 7 (Page 76)●Between friends there is inevitably a kind ofequality of give-and-take. But in different cultures, people view this differently. In Chinese culture,friendships develop slowly because they are built tolast. We Chinese prefer the saying “A friend indeedis a friend in need.” And we never refuse theasking for help from a friend. We never forget thetimely help by a friend when we are on the rocks.But In American culture, they view this in adifferent way. Once helped, they offer their helponly once. That’s why Jackson said that Mr. Zhaowas asking too much. In their view, friendships arebased on common interests.1 Different Lands, Different Friendships(P 77)●French Friendships●German Friendships●English Friendships●Chinese Friendships (见弥补资料）●American Friendships (见弥补资料）弥补案例（American Friendship）Two mothers, Carmen and Judy, are talking to each other at a park while their children are playing together in the sand.Caemen: Hi, Judy.Judy: Hi, Carmen. How are you?Carmen: Fine. I’m glad to see that our children like to play together.Judy: Yeah, me too. I remember just a month ago they weren’t sharing their toys.Carmen: Now it looks like they’re enjoying each other. Judy: Finally! Maybe we could get together at eachother’s houses sometime. I’msure the kids would enjoy that.Carmen: Sur e. That’d be nice.Judy: Well, let’s do it soon.Carmen: O.K.(Judy and Carmen continue to talk while their children play.)Case AnalysisJudy and Carmen are not real friends. They don’t want to get together, really. They once met each other a month ago. Americans sometimes make general invitation like “Let’s get together sometimes.” Often this is just a way to be friendly. It is not always a real invitation.If they’d like to set a specific (exact) time, that means a real offer.2Family Structure (P83)●Chinese Family●Filipinos Family●Vietnamese Family●Japanese Family (See Case 9 and Case 10)●Latin American FamilyCase 9 (Page 96)Traditional Japanese respect their elders and feel a deep sense of duty toward them. The elders in traditional Japanese families are typically overpowered. So the grandfather seemed to be an absolute authority for the young chairman. In Japanese culture challenging ordisagreeing with eilder’s opinions would be deemed as being disrespectful. That is why the young chairman said nothing but just nodded and agreed with his grandfather. And it results in the Japanese company’s withdrawal from the negotiations concerning a relationship with Phil’s company a week later.Case 10 (Page 97)In Japan, a company is very much like a big family, in which the manager will take care of the employees and the employees are expected to cevote themselves to the development of thecompany and, if it is necessary, to sacrifice their own interests for the interests of the company. But to the French, a company is just a loosely-knit social organization wherein individuals aresupposed to take care of themselves and their families. And the family is the number one priority, which isunlike the Japanese model “not involving females and the right to decide bydominant male”.Case 11 (Page 97)In most cultures, an apology is needed when an offence orviolation of social norms has taken place. To many Westerners, Japanese apologize more frequently and an apology in Japanese does not necessarily mean that the person is acknowledging a fault. To many Japanese, Westeners may seem to be rude just because they do not apologize as often as the Japanese would do. In this case, the atitude of the Australian student’s parents is shocking the Japanese but will be acceptable in anEnglish-speaking society, for the student is already an adult and can be responsible for her own deeds.Case 12 (Page 98)In this case, it seems that the Chinese expectation were not fulfilled. First, having two people sharing host responsibilities could be confusing to the Chinese.Second, in China, it is a tradition for the host to offer a welcome toast at the beginning of the meal. By not doing so, theCanadian might be thought rude. The abrupt departure of the Chinese from the banquet was probably an indication that they were not pleased with the way they were treated. The Canadians’ lack of understanding of the Chinese culture would be a problem in their dealingwith the visiting delegation.。
跨文化交际案例分析(英文)
跨文化交际教程案例分析(英文)cross-cultural communication一．CaseAnalysisIn India, a white Sari(纱丽服，一种女性服装) symbolizes widowhood, while in the west, a white dress symbolizes purity.Answer the following questions:(1) What might these Indian women think about the Western custom of a bride in white?(2) What cultural phenomenon can be revealed in this case?Answer:1.Some Indian women who are more knowledgeable and well educated would have no difficulty in understanding the western brides in white, because they have seen the movies or plays from those English speaking countries or have read books about the western style of marriage routines. However, for some Indian women who hardly knew anything about the foreign culture or language, probably they would think the ladies in white are widows.2. In different cultures the same thing means differently to different people. This case particularly shows us that we are living in a world composed of nothing but cultures. The culture of one nation kind of defines their life and perceptions. It is hard to change your life not because you cannot change yourself but because you can’t change something invisible but powerful there, and that is culture.二．BOb中午下班的时候拿了本trade magazine准备出去吃中饭在大厅走廊里看到同事们在一起聊天其中几个跟他打招呼他心里不太高兴因为他们没有邀请他来吃中饭可他不知道的是他们之前讨论的就是他Bob不主动加入他们吃午饭每次都一个人先跑出去了他们觉得他被什么困难整天缠身他们很担心他This is a typical communication problems. Bob is not so active that his colleagues think he is always likes stay alone, which leads to a result that they do not ask Bob to have meal together. Actually, they all worry about him and think there must be something wrong with Bob.To avoid this situation they should have more communication to each other .As Bob i think he should spent more time with his collegues which is necessary to develop their relationship. As for the collegues, they should take more care about each other.。
大学英语跨文化交际教程课后答案完整版
期末考试范围• 1. 阅读理解2篇（20%）• 2. 选词填空：15个句子（15个备选项，课后的key concepts,概念的词为主。
（15%）•eg: ———the belief that any individual, no matter howpoor, can achieve wealth and fame through diligence andvirtue.• 3. 简答题：课后comprehension questions和case study( 课内或者稍微改动的）。
（25%）4. 实用写作：一封信什么的（格式）（10%）5. 写作：给出某个文化现象观点，运用所学文化差异进行评论（comment)。
（30%）如: 说给一个关于教育的话题（文化现象），我们要用所学的中美教育差异进行评论，议论文形式。
价值观，家庭观，社会关系朋友观，饮食观，教育观，时间观等篇目：Unit1: A B C Unit2 A Unit3 A B Unit5A Unit6A Unit7 AUnit10 BUnit1 AKey conceptsreservation: 谦逊的coldness: 冷静的 modesty：谦虚的humor：幽默的 sportsmanship：运动员精神Q1、what is a reserved person like?Answer: A reserved person is one who does not talk very much to strangers, does not show much emotion, and seldom gets excited.Q2、what is the character of the Englishmen?Answer: reserved 、humor、modesty、cold、sportsmanship.Q3、what is sportsmanship?Answer: sportsmanship is the ability to practice a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.Case studyQ、What made the British feel quite unhappy in this situation?Answer: The loud speaking and speaking their native language made the reserved British feel quite unhappy. The Englishman is reserved, he doesn’t show much emotion and seldom gets excited.Unit1 BKey conceptsthe pioneering spirit创业精神trying something new探索精神equality平等national optimism 民族乐观freedom自由the Declaration of Independence独立宣言rags-to-richer白手起家social mobility社会流动性American dream美国梦Comprehension questions1. Can you summarize the character of Americans?The characters of Americans are the pioneering spirit, trying something new and being eager to equality and freedom. The American is competitive, friendly, spontaneous, adaptable, efficient, energetic, and kindhearted.2.In what sense is the pioneering spirit still an importantpart of the American character?1). Except for the slaves, immigrants came to America voluntarily in search of greater prosperity and freedom. (para3)2). In the mid-nineteenth century, the pioneering spirit led American settlers to travel westward in search of land and gold. (para4)3). The desire to start a new life in a new place is noticeable throughout the nation. Many Americans change residences every year. (para5) 4). Americans who don’t change residence are also on the move—traveling by air or auto to see their own country or to visit others. The need to explore a new frontier is basic to the American character. (para7)3. What is the American Dream? What is its impact on the American character?The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue. Impact: Americans are optimistic and adventurous. The typical American believed in trying something new in an attempt to make life better. He had a firm faith in the possibility of progress. Every day in every way I am getting better and better.4. What are the basic roots of American character?The basic roots of American character are the pioneering spirit, the liberty spirit and the equality spirit.Case studyQ;Why did the American feel uncomfortable? Please give him suggestions on how to get along with English people.The American did something that he thought is friendly, but the English seemed quite unfriendly to him, so he felt uncomfortable.American is a bit casual, optimistic and outgoing. He called the first names and touched the people on the shoulder.But, English are reserved and conservative. They dislike physical touch and dislike to show much emotion. It’s also not polite to call the first names.Suggestions:1. On the whole British habits of politeness are very informal. All politeness is based on the elementary rule of showing consideration for others, and acknowledging the consideration they show to you.2. Conversation in Britain is in general quiet and restrained and loud speech is considered ill-bred.Passage C The Chinese CharacterComprehension Questions1.Apart from family, what are other important units in Chinese society? How dothey work?Clan. A clan is the aggregate of kinship. A clan may comprise a whole village or suburb, and counties, provinces and state are conglomerates of a vast number of villages and suburbs with such clan populations.Grouping linked by friendship or marriage is also another important unit in Chinese society. A district may have all its groupings so associated together, and this forms the basis for common action in an emergency.2.Why is China a country with highly complicated social relationship? What aresupposed to be the advantages and disadvantages of it?Chinese society appears as a mass of circles or groupings rather than status or levels. Within each circle or grouping the people are related in clan or closer kinship and offer cooperation and succor to each other. Marriage and friendship created links with other clans and groupings. Therefore, a district may have all its groupings so associated together. So, the social relationship in China is more close and complicated than Western countries.Such kind is good for the steady of a society and peaceful life, good for governing but not good for development, for any new ideas and reformation. It is as personal oriented society. Sometimes it is easy to deal with something, but other times it makes things more complicated and even hinder the development of a society. For example, the complicated social relation becomes a big barrier for the implementation of lawand justice. It may give rise to the unequal of chance and resources. ...(a free answer question)3.Can you list some of the characteristics of the general character of the Chinesepeople based on the text. Try to give the possible reasons for the formation of such character.Chinese people are compromising, patient, mediative, harmonious, obedient, passive, pacific, long-viewing, tolerant, filial, conservative, thrift, friendly, diligent, and so on. They tend to be in low profile, hide their strength and depreciate their success. The character of Chinese is caused by many factors. From the text, we know its closely related to the organization of Chinese society. The Chinese society is organized by clans or friends of close association. It is a big circle of complicated relations. To maintain the steady of the circle, such kinds of character are of significant importance.Case StudyChina is a society of complicated social relation. Friend is a very important factor in society. Chinese people take care of maintaining friendship and tend to avoid direct conflict or making other lose face. In this case, to maintain the face of Jimmy, I would not mention the borrowed money in the face of Jimmy. But Jimmy keeping reminding "I" of the money made "I" feel quite embarrassed, and a bit angry. "I" thought Jimmy was not friendly.America is a society advocates individualism and their social relation is quite loose. They think friend is friend, money is money. What's more, compared with Chinese society, it is one with low-contexted culture, in which people would put everything in words and say it directly. In the case, Jimmy reminded "I" once again about the money lest "I" forget about it. To Jimmy, it was the fault of "I" not mentioning about the borrowed money earlier. So, when "I" asked about it, he said "Why didn't you remind me earlier?"What’s more, Americans don’t readily give money to others, which will most likely render a sense of humiliation about one’s ability to earn one’s own living. So in this case, Jimmy is a bit annoyed for “I” not remind him to pay back the borrowed money. He thought that he had been looked upon by “I”.Unit2 Akey concept:Five Relationships of Confucianism孔子的五伦思想 humanism 人道主义individualism个人主义collectivism集体主义individual's right个人权利1. According to Confucianism , what are the five cardinal relationships in Chinese society and what should these relationships be?Five cardinal relationship: ruler-minister, father-son, husband-wife, elder-younger brother and friend and friend. This was explained as “There should be affection between father and son, righteous sense of duty between ruler and minister, division of function between man and wife, stratification between old and young, and good faith between friends.”2. Can you tell the main influence of Confucianism on the ideology of Chinese people?In traditional Chinese beliefs, especially in Confucianism, collectivism is appreciated .It emphasizes cooperation among group members and individual success is due to the collective effort of the staff in a unit,an organization or a community .3. Can you tell the main influence of the Renaissance on Western values?In the Renaissance period of England ,people began to emphasize the dignity of human beings and the importance of the present life .This is the rudiment of Humanism .People began to respect the humanity from then on ,and then developed into the ideas of what we always call freedom ,democracy .4. What is the difference between collectivism and individualism?Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .Collectivism emphasizes cooperation among group members.(1)Westerners tend to believe that people should rely on themselvesas much as possible--and usually expect other people to do the same .People in collectivist cultures generally feel they have a right to expect help from other members of their groups ,and they also tend to feel they have an obligation to help other members of their groups .(2)Westerners generally feel that the rights of individuals shouldnot be subordinated to the needs of a larger group .People in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.(3)Westerners tend to believe that individuals should make decisionsfor themselves, and that individuals should take credit responsibility for what they are personally done. People in collectivist cultures tend to feel more that they are representative of their group, and to accept more responsibility for other members of their groups too.(4)Westerners tend to view individualism as a good thing .The Chineseterm for “individualism,”geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.5. Why is it said that Americans are selfish? Do you think they are selfish? why or why not?Because Chinese term for “individualism,” geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.No, I don’t think so .Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .The word “individualism”has no negative connotation ,in fact ,its connotation is somewhat positive .6. Are all the Westerners individualists? Are all the Chinese collectivists? (P20 para20)Saying that Western culture is individualist does not mean that all Westerners are always individualist. Rather, it means that Westerners are more likely to think and act in individualist ways than people in collectivist cultures are. The difference between individualist and collectivist cultures is relative, not absolute.Case study1.Would you please help Shi Hai interpret the Chinese saying he mentioned? Common fame is seldom to blame; shoot the bird which takes the lead; The outstanding usually bear the brunt of attack.2. Would you please make suitable explanations for his declining the promotion so that Joe would understand him?Chinese people respect collectivism and emphasize cooperation, so individual success is due to the collective effort of the staff in a unit .so he thinks he should not receive the honor personally.Unit3 Akey concept:Nuclear family 核心家庭 happiness of individual member 个人主义幸福Sense of equality 平等意识 independence and individualism 独立自主1．How do Americans treat their newly-born babies and young adults?The American parents put a newborn in a separate bedroom when the childis a few weeks old. They like to preserve their privacy.2. What is the base of an American marriage? Why is divorce rate so highin the United States?(1)Romantic love is most often the basis for marriage in U.S(2)They are extremely idealist about marriage, and they want deeply loved and deeply understood. But it is because Americans expect so much from marriage that so many divorced.3. What is the typical life of the old people in America? Why don’t they live together with their children?(1)American old people live apart from their children. Some families may place older relatives in nursing homes.(2)Their financial support is often provided by government-sponsored, social security or welfare systems. And older people often seek their own friends rather than becoming too emotionally dependent on their children.4. As a child in a Chinese family, how can you make your parents happy? Answer is open.1). To advance the family as a group and bring honor to the family name as well.2).To show filial duty and responsibility to parents. 3). To emphasize the peace and harmony of a family.case1: Q1：He will feel amazing and sympathy for her ,for which she is old enough but still living alone.Q2:1.In individualist cultures like that of the US, children arealienated from parents because parents chain them to be independent, “push them out of the nest”.2.Because of the cultural emphasis on self-reliance, the mother feelsit is inappropriate to ask for help, and the children may even think it is inappropriate to offer.3.Individualism leads people to feel they should stay out of eachother’s business.Case2:1).It is an offence to slap a child in America, but not in China. In America,ill-treating the children is illegal. The police may arrest the parents and send the children to DCFS shelter.2)In America, a sense of equality often exists in American homes.3). In China, parents regard their children as private prosperity.Chinese think Beating means love, scolding means affection tochildren.Unit3 BKey concepts：A member of many groups 各种群体中的成员Impermanence暂时Personal goals个人目标/Individual’needs个人需求Responsibilities 职责 A series of concentric circles 一系列同心圆Stable 稳固 Connection VS contract关系和合约Comprehension questions1.What are the characteristics of American social relationship? Impermanent and loose, individual’s needs come first, contractual and compartmentalized.2.Why is American social relationship impermanent?They are members of many groups simultaneously. If they personal goals are no longer being met by a group,they move on and probably look to new associates for the benefits they used to receive from the former group.3.Can you draw a picture to illustrate the pattern of Chinese socialrelationship? Who are in the inner most part and who are in the outside ?what is the difference between each part?○2I and family are in the inner most part while everyone else in the geographic area or nation or world are in the outside.○3 the difference between inner and out side is from most important to least important.4.What are the different understanding of friend between Chinese andAmerican?•1). Americans have casual, friendly relationships with many people , but deeper, close friendships with only a few. (para8) •American friendships tend to be very compartmentalized because they are based on a shared activity, event, or experience. (para9) •2). Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those whose values and behaviors are in some way deemed undesirable. (para10) •5.Do you think friendship shares some common elements in differentcultures? If you do, what are they?Answer is open.Both regard friendship as a very important thing to individuals.Case 1•Because Jackson thinks friendship is mostly a matter of providing emotional support and spend time together .•It’s not appropriate for the Americans to use personal connections to help a friend get something hard to obtain.•This situation creates dependence of one person on the other and it goes against the principle of equality.Case 2• 1. Not really, just because their children like to play together, these two women plan to get together at each other’s houses.• 2. They are common friends. a). American friendships are based ona shared activity, event, or experience. b). They view themselvesand others as a composite of distinct interests. c). Their children like to play together, so they have some common interests. d). They may get together just because their kids would enjoy that.Case3•Q1.They broken their friendship because they finished they common chemistry class and didn’t see each other very much at school.•No one should be blamed for it because the different culture between Jordan and the United States lead to different attitudes to friendship.•Q2.No I don’t think so. Because American friendship is impermanent and based on a shared class, activity or event .If one drop out of it, they may lose contact with the friends with whom they sharedthat activity.Unit5AKey concepts：Gentleness and benevolence温柔与仁慈harmony 和谐violence and cruelty暴力和残酷conquest over nature征服自然exquisiteness and taste 精致和品位nutrition and balance 均衡营养pragmatism实用主义1.What are the functions of chopsticks?Chopsticks can nip, pick, rip and stir food.2.What are the possible reasons for Americans＇use of forks and knives at dinner?The ancestors of many Western countries lived by hunting. Meat was their basic food source and gradually took the place of staple food. They had to use forks and knives to cut and pork their food.3.Why do Chinese pay more attention to the taste of food?That appeals to the traditional ideology of China. Confucius emphasized the delight that food could bring to us. The standards of quality and taste that Confucius recommended required the perfect blend of ingredients, herbs and condiments---a blend which would result in the perfect combination of flavor.4.Why do Americans pay more attention to nutrition?Under the influence of pragmatism, food or eating is just a way to keep healthy to Westerners, having little to do with artistry. What they care about most is the nutrition contained in food and the balance of the whole diet structure rather than exquisiteness in cuisine and taste of food.5.Do you know why vegetables became the staple food of the Chinese, while meat became the main food of Americans?• 1. Historically, China is an agricultural country, while the ancestors of Americans lived by hunting.• 2. Environmentally, China has a large amount of population and lack of land to support a cattle industry. America has an abundance of fertile, flat land for grazing cattle and food production.•Case Study:• 1.Why did Ling Hong’s mother keep on encouraging Susan to eat more even after Susan refused?•In Chinese culture, Ling Hong’s mother kept on encouraging Susan to eat more is to show the hospitality of the host to Susan.• 2.Why did Susan feel embarrassed when Ling Hong’s mother put some food in her bowl with her chopsticks?•Because in western culture, food is usually served separately to each person----partly for hygiene reasons and partly due toindividualism.Unit6 AKey concepts ：1.Creativity: 创造力the ability to use your imagination to produce newideas, make things.2.Exploring:探索1)、to discuss or think about something carefully；2)、to travel around an area in order to find out about it；3)、written to feel something with your hand or another part of your body to find out what it is like3.Self-reliant：自主的able to do or decide things by yourself, without depending on the help or advice of other peopleOriginality：.独创性1. the ability to think and act independently 2. thequality of being new and original (not derived from something else)Molding and shaping: 塑造to guide (sb.) with the intent to control.1、How do the Chinese teach their children ? How do American do? Can youfind the theories supporting the different teaching methods?2. Answer is open.3. Answer is open. Don’t help the baby stand immediately. Let the baby explore and experience, and try to find the balance to stand by itself.Case1:Firstly, Chinese students are used to take what the teacher's said as authority, and try to memorize what is given in lessons. On the other hand, teaching in China focus more on knowledge than on creation, to make students with the same ideas, the same knowledge. Moreover, to them, it is impolite to challenge the teacher's words, to form different ideas from the teacher. But to the Westerners, things are quite different. The aim of western education is to produce students with different ideas, to develop their creativity. To them, the more questions asked in class means more attention you give to what the teacher says. And more interest you show to the topic and the teacher. So, in this case, Professor Johnson mistook the silence of the students as their no interest in his subject, and felt disappointed.Case21. Because the American teacher thought that I was an adult, I should at least have some ideas about a question, no matter how difficult it is, even the answer is totally wrong.2. Chinese educators are used to “teaching by holding his hand”. So long as the students are shown how to do something, they are less likely to solve a problem effectively by themselves. They may lack of creativity and self-reliance.unit7AKey concepts；1.Monochronic time : 单一时间an approach that favors linear structure and focus on one event or interaction at a time.2.Polychronic time: 多元时间people may attend to many things happening at once in this approach to time3.linear structure: 线性结构sequential blocks that can be organized, quantified, and scheduled.4. Schedule oriented:以计划为方向的 people doing one thing at a time during a specified time-period, working on a single task until it is finished.5. People oriented:以人为方向的do not emphasize scheduling by separating time into discrete, fixed segments.6. Punctuality:严守时间 everyone is supposed to arrive on time when attending a formal banquet or meeting appointments.Comprehension questions (p82)1. What is monochromic cultures? What is polychromic cultures? Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished. Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.2. what are the different attitudes monochromic people and polychromic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.), sequential blocks that can be organized, quantified, and scheduled. Polychronic people prefer not to have detailed plans imposed on them but want to make their own plans and meet deadlines in their own way.3.What difficulties might an M-time-oriented person encounter when interacting someone who follows a P-time orientation? What kind of feelings might emerge during their meeting?Difficulties: M-time-oriented person should keep waiting.Feelings: To feel put down, angry and frustrated.4．What difficulties might a P-time-oriented person encounter when meeting someone who follows an M-time orientation? What kind of feelings might emerge during their meeting?Difficulties: P-time-oriented person dislikes to squeeze people in . They prefer not to have detailed plans imposed on them. Feelings: To feel compelled and uncomfortable.5．What are the strengths and weaknesses of M-time system and P-time system?•M. S: stimulating, productive, desirable, punctual• W: without reference to logic and human needs•.•P. S: Being oriented toward people, emphasizing human needs.• W: wasteful and distracting, not punctualCase1(para3)• 1.No , I don't like . Robert is a monochronicpeople , these people see time as being dividedinto fixed elements(seconds ,minutes ,hours ,etc), sequentialblocks that can be organized, quantified, andscheduled .They love to plan in detail, make lists,keep track of activities and organize time into adaily routine. so Robert does things like this.• 2. I'm a polychronic people , I dislike doingthings in haste.Case2(para5)•The director is a polychronic people , peoplein such kind of cultures do not emphasize scheduling by separating time into discrete, fixed segments. They treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time , they do not perceive appointments as iron-clad commitments ,therefore ,in these cultures, personal interaction an relationship development are more important than making appointments or meeting deadlines. so the director had the behavior toward Katherine .Unit10 B课后四个comprehension questions:Case Study:❖Question 1: Why does the secretary quit her job?❖The manager has made a number of mistakes, by not understanding that in some cultures it is not acceptable to criticize people in front of others.This is because a public telling-off leads to a "loss of face". It can also be unacceptable to show emotion at the workplace. Although there are always going to be times when criticism is necessary, in this cultural context, direct criticism, even in a one-to-one situation, is not acceptable.❖Question 2: Can you give some suggestions to handle the situation?Verluyten, who has carried out research into indirectness and conflict avoidance amongst executives in a range of countries, suggests that there are three ways of dealing with the situation:❖ 1 Blur the sender. This means that you don't criticize the person directly. but do so through a friend or colleague.❖ 2 Blur the receiver. This means that you mention the problem in front of thewhole group, rather than pick out an individual.❖ 3 Blur the message. This could mean talking about a hypothetical case, or asking indirect questions, such as "Do you still live out of town?" or "How is the baby?" It might even involve giving excessive praise-- the secretary would then know that something was wrong.。
大学英语跨文化交际教程课后答案(全)
Unit1 Sportsmanship:It is the ability to practise a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.2. Traditionally, an Englishman is thought to be reserved, unemotional, courteous, shy of strangers, suspicious of change, and slow to accept new ideas.3.It is the ability to practise a sport according to its rules, while also showing generosity to one’s oppo nent and good temper in defeat. Moreover, sportsmanship as an idea is applied to life in general.The pioneering spirit:Except for the brought from Africa, immigrants came to America voluntarily, early in search of greater prosperity and freedom.Rags-to-riches:It is story about a poor boy who, because he was hardworking, honest, and lucky, grew up to become rich and respected.American dream: The belief that any individual, no matter how poor, can achieve weather and fame through diligence and virtue.1.Traditionally, individualism, independence and collaboration, practice, tolerance, melting pot and racial discrimination are the character of Americans.3.The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue.Unit 2 Key concepts Five relationships Five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend.Humanism Humanism means that man not only had the right to enjoy the beauty of their life, but also had the ability to perfect themselves and perform wonders. Individualism An individualism culture is one in which people tend to view themselves ad individuals and to emphasize the needs of individuals.Collectivism A collectivism culture is one in which people tend to view themselves as members of groups (families, work units, tribes, nations), and usually consider the needs of the group to be more important than the needs of individuals. Comprehension questions1.According to Confucianism, what are the five cardinal relationships in Chinese society and what should these relationships be?That is the well-known five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend. This was explained as" There should be affection between man and wife, stratification between old and young, and good faith between friends."2.What is the difference between collectivism and individualism?Firstly, westerns tend to believe that people should rely on themselves as much as possible- and they usually expect other people to do the same. So they don't think they have the obligation to help family members and friends during emergency situations. In contrast, people in collectivist cultures generally feel that they have a right to help other members of their groups.Secondly, westerns generally feel that the rights of individuals should not be subordinated to the needs of a larger group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of the group. In contrast, people in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.Thirdly, westerners tend to believe that individuals should make decisions for themselves, and that individuals should take credit and responsibility for what they have personally done. In contrast, people in collectivist cultures tend to feel more that they are representatives of their group, and to accept more responsibility for the other members of their groups too.A final difference lies in the way people in different cultures view the idea of "individualism". Westerners tend to view individualism as a good thing. In contrast, the Chinese term for "individualism", often has a somewhat negative connotation, and is sometimes used as a synonym for "selfishness."Unit3 Nuclear family: include a husband, a wife and their childrenExtended family: adult couples are expected to form their own household with either of their biological families.2. Because they desire a close and intense bond with their partners，they expect so much from marriage that so many get divorcedImpermanence: the property of not existing for indefinitely long durations. Stable: resistant to change of position or conditionConnection vs. contract: relationship4. ①Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those values and behaviors are in some way deemed undesirable. ②In China a friend is accepted completely or not at all ③Chinese friends give each other much more concrete help and assistance than Western friends do.①American have casual, friendly relationships with many people, but deeper, closer friendships with only a few. ②American friendships tend to be very compartmentalized. ③American friendships is mostly a matter of providing emotional support and spending time together.Unit5 Nutrition and balance: a look at the nutritional information, like the number of calories preserving, grams of fat, sodium, cholesterol, fiber and sugar content will make you more knowledgeable in selecting foods to reduce your nutritional health risk.Pragmatism:in the westerns’ eyes, food or eating is just a way to keep healthy, having little to do with artistry. Nor will they be particular about the taste of food too much.Unit6 Creativity: the ability to createSelf-reliance: is a principal value of child rearing in middle-class American. Originality：1.How do the Chinese teach their children？A: Chinese teach their children by holding their handsHow do Americans do？A: On their own and even to discover new problem for which creative solutions are wanted.Can you find the theories supporting the two different teaching method？A: Evolutionary and revolutionary2. Can you tell any other differences between the two educational systems?A: The contrast between the two cultures can also be seen in the fears we both harbor. Chinese teachers are fearful that if skills are not acquired early, they may never be acquired; there is, on the other hand, no comparable hurry to promote creativity.American educators fear that unless creativity has been acquired early, it may never emerge; on the other hand, skills can be picked up later.Unit7 Key concepts Monochronic time Monochronic time is an approach that favors linear structure and focus on one event or interaction at a time.Polychronic time A polychronic time system is a system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychromic of time.Linear structure In monochromic time, linear structure means people focus on one event or interaction at a time.Schedule oriented People in polychronic time cultures treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time.People oriented Polychronic individuals are oriented toward people, human relationships, and the family, which is the core of their existence. Family takes precedence over everything else, close friends come next..Comprehension questionsWhat is monochronic culture? What is polychronic culture?Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished.Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.What are the different attitudes monchronic people and polychronic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.)Sequential blocks that can be organized, quantified, and scheduled.What are the strengths and weaknesses of M-time system and P-time system?Once the time is set, it is rarely changed, and people take it seriously. M-time cultures is one who violates the rule of punctuality shall be punished seriously. Matters in a polychronic plans for the future: even important plans maybe changed right up the minute of execution.Unit 9Key concepts High-context culture High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low-context culture Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessThe message which someone expressed is elliptical, indirect, and allusive. Explicitness The message which someone expressed is direct, and completely encoded in words, and meaning is entrusted almost entirely to words..Verbalizing Verbalizing- that is, to put things in words, whether written or oral. Comprehensive questionsWhat is High-context culture? What is Low-context culture?High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessWhat does silence mean in high-context cultures? What is the function of silence in high-context cultures?It means entirely accepted.In the individual level, silence can be viewed as a state of being allowing you to experience the highest truth and bliss; on the interpersonal level, silence can be used to promote harmony, cooperation, and other collectivistic values; on the level of social movements, silence can be protest.Why does silence mean differently in different cultures?Different in the uses of silence can be best examined in high-context and low-context cultures. High-context cultures are relational, collectivist, intuitive, and contemplative. Low-context cultures are logical, linear, individualistic, and action-oriented.Key conceptsCulture shock Culture shock happens to people who have been suddenly transplanted abroad. It is, first and foremost an emotional phenomenon; then comes cognitive disorientation and identity dissonance.Comprehension questionsWhat are the five stages of the cultural adjustment process? Does everyone have the same experience?The five stages of the cultural adjustment process:Honeymoon period: Initially many people are fascinated and excited by everything of the new culture.Culture shock: The individuals are immersed in news problems: housing, transportation, employment, shopping, and language.Initial adjustment: Everyone activities such as housing and shopping are no longer major problems. The visitors may not yet be fluent in the spoken language, but they can express their basic ideas and feelings.Mental isolations: Individuals away from their family and good friends for a long time may feel lonely.Acceptance and integration: A routine ( eg; work, business, or school) has been established. The newcomer has become accustomed to the habits, customs, foods, and characteristics of the people in the new culture.Individuals experience the stages of adjustment in different ways. Some people never experience a “honeymoon” period because the circumstances of their coming to a new country may have been too painful. In addition, certain stages last longer for some than for others, dep ending on such factors as the newcomer’s personality, age, language and cultural competence, support from family and friends, financial situation, job status, and motivations for being in the new country.。
大学英语跨文化交际教程课后答案(全)
Unit1 Sportsmanship:It is the ability to practise a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.2. Traditionally, an Englishman is thought to be reserved, unemotional, courteous, shy of strangers, suspicious of change, and slow to accept new ideas.3.It is the ability to practise a sport according to its rules, while also showing generosity to one’s oppo nent and good temper in defeat. Moreover, sportsmanship as an idea is applied to life in general.The pioneering spirit:Except for the brought from Africa, immigrants came to America voluntarily, early in search of greater prosperity and freedom.Rags-to-riches:It is story about a poor boy who, because he was hardworking, honest, and lucky, grew up to become rich and respected.American dream: The belief that any individual, no matter how poor, can achieve weather and fame through diligence and virtue.1.Traditionally, individualism, independence and collaboration, practice, tolerance, melting pot and racial discrimination are the character of Americans.3.The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue.Unit 2 Key concepts Five relationships Five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend.Humanism Humanism means that man not only had the right to enjoy the beauty of their life, but also had the ability to perfect themselves and perform wonders. Individualism An individualism culture is one in which people tend to view themselves ad individuals and to emphasize the needs of individuals.Collectivism A collectivism culture is one in which people tend to view themselves as members of groups (families, work units, tribes, nations), and usually consider the needs of the group to be more important than the needs of individuals. Comprehension questions1.According to Confucianism, what are the five cardinal relationships in Chinese society and what should these relationships be?That is the well-known five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend. This was explained as" There should be affection between man and wife, stratification between old and young, and good faith between friends."2.What is the difference between collectivism and individualism?Firstly, westerns tend to believe that people should rely on themselves as much as possible- and they usually expect other people to do the same. So they don't think they have the obligation to help family members and friends during emergency situations. In contrast, people in collectivist cultures generally feel that they have a right to help other members of their groups.Secondly, westerns generally feel that the rights of individuals should not be subordinated to the needs of a larger group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of the group. In contrast, people in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.Thirdly, westerners tend to believe that individuals should make decisions for themselves, and that individuals should take credit and responsibility for what they have personally done. In contrast, people in collectivist cultures tend to feel more that they are representatives of their group, and to accept more responsibility for the other members of their groups too.A final difference lies in the way people in different cultures view the idea of "individualism". Westerners tend to view individualism as a good thing. In contrast, the Chinese term for "individualism", often has a somewhat negative connotation, and is sometimes used as a synonym for "selfishness."Unit3 Nuclear family: include a husband, a wife and their childrenExtended family: adult couples are expected to form their own household with either of their biological families.2. Because they desire a close and intense bond with their partners，they expect so much from marriage that so many get divorcedImpermanence: the property of not existing for indefinitely long durations. Stable: resistant to change of position or conditionConnection vs. contract: relationship4. ①Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those values and behaviors are in some way deemed undesirable. ②In China a friend is accepted completely or not at all ③Chinese friends give each other much more concrete help and assistance than Western friends do.①American have casual, friendly relationships with many people, but deeper, closer friendships with only a few. ②American friendships tend to be very compartmentalized. ③American friendships is mostly a matter of providing emotional support and spending time together.Unit5 Nutrition and balance: a look at the nutritional information, like the number of calories preserving, grams of fat, sodium, cholesterol, fiber and sugar content will make you more knowledgeable in selecting foods to reduce your nutritional health risk.Pragmatism:in the westerns’ eyes, food or eating is just a way to keep healthy, having little to do with artistry. Nor will they be particular about the taste of food too much.Unit6 Creativity: the ability to createSelf-reliance: is a principal value of child rearing in middle-class American. Originality：1.How do the Chinese teach their children？A: Chinese teach their children by holding their handsHow do Americans do？A: On their own and even to discover new problem for which creative solutions are wanted.Can you find the theories supporting the two different teaching method？A: Evolutionary and revolutionary2. Can you tell any other differences between the two educational systems?A: The contrast between the two cultures can also be seen in the fears we both harbor. Chinese teachers are fearful that if skills are not acquired early, they may never be acquired; there is, on the other hand, no comparable hurry to promote creativity.American educators fear that unless creativity has been acquired early, it may never emerge; on the other hand, skills can be picked up later.Unit7 Key concepts Monochronic time Monochronic time is an approach that favors linear structure and focus on one event or interaction at a time.Polychronic time A polychronic time system is a system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychromic of time.Linear structure In monochromic time, linear structure means people focus on one event or interaction at a time.Schedule oriented People in polychronic time cultures treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time.People oriented Polychronic individuals are oriented toward people, human relationships, and the family, which is the core of their existence. Family takes precedence over everything else, close friends come next..Comprehension questionsWhat is monochronic culture? What is polychronic culture?Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished.Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.What are the different attitudes monchronic people and polychronic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.)Sequential blocks that can be organized, quantified, and scheduled.What are the strengths and weaknesses of M-time system and P-time system?Once the time is set, it is rarely changed, and people take it seriously. M-time cultures is one who violates the rule of punctuality shall be punished seriously. Matters in a polychronic plans for the future: even important plans maybe changed right up the minute of execution.Unit 9Key concepts High-context culture High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low-context culture Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessThe message which someone expressed is elliptical, indirect, and allusive. Explicitness The message which someone expressed is direct, and completely encoded in words, and meaning is entrusted almost entirely to words..Verbalizing Verbalizing- that is, to put things in words, whether written or oral. Comprehensive questionsWhat is High-context culture? What is Low-context culture?High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessWhat does silence mean in high-context cultures? What is the function of silence in high-context cultures?It means entirely accepted.In the individual level, silence can be viewed as a state of being allowing you to experience the highest truth and bliss; on the interpersonal level, silence can be used to promote harmony, cooperation, and other collectivistic values; on the level of social movements, silence can be protest.Why does silence mean differently in different cultures?Different in the uses of silence can be best examined in high-context and low-context cultures. High-context cultures are relational, collectivist, intuitive, and contemplative. Low-context cultures are logical, linear, individualistic, and action-oriented.Key conceptsCulture shock Culture shock happens to people who have been suddenly transplanted abroad. It is, first and foremost an emotional phenomenon; then comes cognitive disorientation and identity dissonance.Comprehension questionsWhat are the five stages of the cultural adjustment process? Does everyone have the same experience?The five stages of the cultural adjustment process:Honeymoon period: Initially many people are fascinated and excited by everything of the new culture.Culture shock: The individuals are immersed in news problems: housing, transportation, employment, shopping, and language.Initial adjustment: Everyone activities such as housing and shopping are no longer major problems. The visitors may not yet be fluent in the spoken language, but they can express their basic ideas and feelings.Mental isolations: Individuals away from their family and good friends for a long time may feel lonely.Acceptance and integration: A routine ( eg; work, business, or school) has been established. The newcomer has become accustomed to the habits, customs, foods, and characteristics of the people in the new culture.Individuals experience the stages of adjustment in different ways. Some people never experience a “honeymoon” period because the circumstances of their coming to a new country may have been too painful. In addition, certain stages last longer for some than for others, dep ending on such factors as the newcomer’s personality, age, language and cultural competence, support from family and friends, financial situation, job status, and motivations for being in the new country.。
大学英语跨文化交际所有CASE标准答案
大学英语跨文化交际所有CASE 答案————————————————————————————————作者：————————————————————————————————日期：大学英语跨文化交际所有CASE答案！！！是WORD格式不是PDF格式的！！！Case 1:An Interview in IndiaCase analysis: The case is about an interview between an American program host and anIndian interviewee. They talk about some aspects of Indian culture and the changes occurred these years. The case reflects some basic cultural elements people may find in all cultures: language, family pattern, marriage, wedding ceremony, food and the way to eat food, etc. From this case, guide the students in culture study and culture comparison. The students should realize that there are both similarities and differences in culture. Culture is in fact very dynamic and pervasive. Case 2:White DressCase analysis: The Indian women might think the wedding ceremony is a funeral if they seethe western bride in white gown. The case reflects the similes and metaphors in the text. Culture is like an iceberg: we can identify the color of the dress worn by women in different cultures, but we do not know the values underneath. Culture is like the water a fish swims in: people wear dress of different colors for different context but they usually take it for granted and never ask why.Case 3:The French in North AmericaCase analysis: The French were able to see Indian behavior only in the light of their own hierarchical social system, where it is natural for the few to command and the many to obey. Social systems that worked on other principles were literally unimaginable.Case 4:Coconut-skatingCase analysis: The case reflects the characteristics of culture. We can tell from the case that culture is pervasive and it’s learned. People may invent different ways for things even as simple as the issue of floor moping. The Philippine woman must have learned this way of mopping from her own culture.Case 5:A Black Girl’s IdentityCase analysis: Although we may say that identities are constituted by our communication, itis obvious from the case that we cannot simply choose at any moment what our identity will be regardless of the context. First, we often do not share the recipe for certain identities with others even if we belong to the same ethnicity, gender, or nationality. Understanding this can help us avoid some of the broad assumptions made about groups of people based on the reflective way of thinking. Second, as we learned in the very first chapter, all meaning in communication is to some extent situational. Thus, the context mediates what identities we can choose. Sometimes things one may have no control over, such as age or skin color, are seen as essential parts of how one communicates an identity.Case 6HippiesCase analysis: Hippies could be defined as a subgroup, as the hippies culture tends to be temporary. In modern American society, hippies culture could also find traits, but it has wide spread influence on American value system.Case 7Clean up the Bathroom!Case analysis: Cultural differences decide the two students are going to communicate indifferent ways. The Chinese student wants the American student to understand the underlying means of his words, but the American student is used to the direct style of communication. This is decided by culture. In Chinese culture, people want to save face of both themselves and others, so they would not express their ideas directly. However, in the United States, unless you express yourself clearly and directly, the others cannot understand you.Case 8:She Has Three HandsThis case can reflect the different communication styles between Chinese and Canadians. In western cultures, communication is the means of transmitting ideas. Western people usually communicate directly with each other. That is why the Canadian in this case says what is in his mind directly in front of the Chinese woman without hiding anything. While Chinese culture stresses harmony and emphasizes the relationships between the communicators. Chinese people view communication as a process where all parties are searching to develop and maintain a social relationship. So the Chinese woman in this case tries not to argue with the Canadian face to face to keep the “harmonious relationship” between them.Case 9:A Piece of CakeThis case wants us to recognize some components of communication. Sender/source refers tothe person who transmits a message. Receiver is any person who notices and gives some meaning to a message. Context refers to a setting or situation within which communication takes place. In this case, Marilyn and Richard are simultaneously the senders and receivers. And their room, where the communication event happens and which makes the couple feel comfortable and relaxed, is just the context.Case 10:The Place to Have LunchThis case reflects that communication is contextual, which means that communication doesnot happen in isolation and it must happen within a setting or context. Whether this context is quiet or noisy is important to the smoothness of communication. When the communication event is disturbed by noise, the communication can not go smoothly. In this case,Case 11:Making an AppointmentThis case can reflect how culture affects its communication style. Each culture encourages a particular communication style expected within it. This implies not only using correct symbols,but also applying the appropriate communication style for the occasion. Communication styles include mannerisms, phrases, rituals, and communication customs appropriate for various situations in a culture. In this case, knowing the communication style of the Americans which is characterized by direct, exacting and instrumental, the exporter manager fulfills his job successfully.Case 12:Why Don’t You Eat the Pizza?This case can reflect the problems appearing during intercultural communication and how ignoring cultural differences can affect communication. In Malaysia, where most people areMuslims, people think the left hand is used only for cleaning the body and thus it is dirty and cannot be used to pass food. Knowing nothing about the cultural difference, the American studentputs himself in an embarrassing situation.Case 13:We and They?This case reflects that in intercultural communication, people always regard themselves as thebest group in the world. This is actually inappropriate and should be avoided.Case 14:Perception of WarThis case can reflect different cultures can give different influences on human perception.People can have very different perceptions even on the same object or phenomenon because they have different cultures and are living in the different social realities. In this case, Jim and Olgahave very different attitudes and perceptions towards historical events because their nations’different experiences and histories.Case 15:Observations on a SoldierThis case can reflect the basic model of human perception. Human being is equipped to sensethe outside stimuli and perceive the outside world. And the perception follows a certainmodel—after being gained through the five basic senses, information is processed through selection, organization and interpretation. In this case, Sherlock Holmes and Mycroft did observations on the soldier according to the basic model of human perception. They selected some useful information which they gained from outside world through their five basic senses,organized it in a reasonable logic and then attached meanings to it.Case 16:Different Responses to NoiseThis case can reflect different culture can give different influences on human sensation. No two of people can assume that their sensations are the same, especially when they come from different cultures. Different social reality and living conditions can equip them with different way to sense the world. So it is very common for them to have totally different sensations even towards the same condition. In this case, the German professor and Japanese professor have very different response to the noise producedby the same motor for the heating system because of their cultures and living habits.Case 17:What Is Black?This case can reflect we have some barriers to accurate perception in intercultural communication. We have the ability to perceive the outside world, but we cannot always get the accurate perceptions, especially when we do the perception on other cultures, we often give the inaccurate and negative perceptions. In this case, on discussing the impersonal color “black”, wegive so many bad and negative meanings while black pupils can give some objective descriptionsand associations about the color. The barriers can include ignoring details, over-generalizing,holding on to preconceptions and stereotypes imposing consistency, preconnecting causes and effects, preferring simple explanations, ignoring circumstances, crediting irrelevant information and focusing on the negative.Case 18:Are Perceptions Always Right?This case can reflect our perceptions on outside world are not always right, especially whenwe do perceptions on other cultures. We usually perceive others according to our own culture.This can lead to ineffective intercultural communication. In this case Pat and Chris gaveinaccurate and negative perceptions on Akira and Michiko just because of theirIrresponsible judgment and they also gave completely positive perceptions on Marie just becauseof their simple expectations. In order to avoid the inaccurate perceptions, we need some skills, including increase your understanding of the perceptual process; increase your observational acuity; recognize the elements to which you attribute meaning; check your perceptions; increase your Awareness of perceptual inaccuracies and compensate for them ;increase your awareness of others’ perceptionsof you; and develop social decentering, empathy, and other-orientation.Case 20:Chinese Hospitality — OverdoneThis case reflects that sometimes people unconsciously assume that people from anotherculture may behave in a way which is similar to theirs. The Chinese usually attach a lot of importance to taking care of their guests. When it comes to a foreign visitor, Chinese hospitality is usually more than what can be understood by a Westerner, who is uncomfortable when he isalways surrounded by people attempting to be kind. Concerning this case, Hong tried to respecther traditions and her friend by doing more than she could really afford to do for Joe's visit, havingno idea that Joe ended up feeling frustrated.Case 21:A Danish Woman in New YorkThis case can reflect assuming similarity instead of difference. When communicating withpeople from another culture, one is likely to regard and treat other people as “his people” and to assume there must be only one way of doing things: that is “his way”. In this case, the Danish woman assumes that her behavior of leaving the baby alone, which is common in Denmark, is also appropriate in New York. Here, she assumes what is suitable in her own culture is alsoindisputable in another culture. That is why the small conflict happens.Case 22:Ambiguous TimeThis case can reflect ethnocentrism. Cultures train their members to use the categories oftheir own cultural experiences when judging the experiences of people from other cultures. Theywill believe that their culture is the center of the world and their standard should be the role modelfor the rest of the world. Concerning this case, somehow Chinese people have habitually referred12:00 a.m. as the time around lunchtime, making 12 : 00 p.m. midnight. Fortunately, the way theytell other times are the same as that used in the States, so there's usually no misunderstanding between people from the two cultures. However, there is this one difference and Fan learns it by paying a fine since she may hold that her culture is the center of the world.Case 23:Girl-nessThis case can reflect one of the translation problems: the lack of conceptual equivalence,which refers to abstract ideas that may not exist in the same fashion in different languages.Different cultures may attach different meanings to the same thing or person. Concerning this case,we should know what young females call themselves is very different in China from the States. In China, "girl" means someone who is young and single. In a way, it makes a female sound moredesirable to be called a girl rather than a woman. For most people, "woman" means someone who is married and who probably is not young. In fact, most single Chinese females, such as university students, would be insulted to be called "women". While in the West, in formal, public settings, itis customary to call any woman who is past puberty a woman, even though she may not be legally old enough to vote, marry, purchase alcoholic beverages, drive a car, or sign a contract. This terminology became widespread during the "women's liberation movement in the 1960s". The term "'girl" is sometimes interpreted to be demeaning or disrespectful.Case 24:An Unfair DecisionThis case reflects prejudice, which involves an unfair, biased, or intolerant attitudetowards another group of people. In this case, Mr. Bias decided to select someone else, instead of applicant from the country Levadel, for the position. That is just because he holds prejudice towards people from the country Levadel.Case 25:Success StoryOne of the sources of the frustration and misunderstandings that occurred in this case was different notions of what was verbally relevant. In this case, Mary was expecting a much more direct response to her question. Ms. Goshima, however, was uncomfortable with the question and felt her response should be very indirect and establish a proper sense of modesty before revealing the answer to the question. If Mary had been more patient, she would have eventually heard the answer to her question, but she was not really paying attention when it finally came because she felt that Ms. Goshima's comments weren't really relevant to her query.Case 26:Slogans and the Importance of LanguageThe intercultural encounters we experience are not only influenced by language and perceptual differences, and language choice based on restricted and elaborated social situations, but also on language and how it is translated for members of a culture. For many reasons linguistic interpretation and semantics provide the source of numerous misunderstandings. For instance, an insurance company discovered that fires inadvertently occurred because warehouse employees acted carelessly around "empty" barrels of gasoline, although they previously had exercised great caution around "full" drums of gasoline. The terms full and empty seem to mask the real danger in working with gasoline drums. Empty drums are extremely combustible, while full drums pose far less threat. The linguistic perception of the word empty in the general culture signified null or void, but in the work culture of volatile products like gasoline the semantic "interpretation" was disastrous. A story is told of a Christian Scientist who refused to take vitamins, since the recommender described them as "medicine." However, the same person gladly took the vitamins when he was told they were "food."Case 28:Two Different Communication StylesThe dialogue takes place between a young couple who have been dating for a short time. The man is a U.S. student, and the woman is from an Asian culture. Note the misunderstanding that results as a consequence of the use of direct and indirect modes of communication.In all likelihood, Jim is not going to get much of an answer from Michiko. She continues throughout the dialogue using rather general answers to Jim's very specific and direct questionsabout her feelings toward the United States. Michiko might believe that Jim is being far too direct and invading her privacy. Besides, the fact that she has traveled halfway around the world should lie indicative of her desire to be here, right? There must he something about the United States that attracted her. Michiko cannot possibly say something critical about the United States because she would lose face, as would Jim, as a native. She relies on imprecise and indefinite answers.Case 29:MisunderstandingIdioms are simply statements that are not strictly true, but their meaning is understood by a group of people. If you ask what happened to Martha and people say, "She kicked the bucket," it does not mean that she literally did this; it means she died. Just like in the case my student's friend did not literally mean that Shang should get out of the apartment. Idioms are common in all cultures, but when used in intercultural settings they can create a lot of confusion. One potential area of misunderstanding related to idioms is when to use them and with whom. For example, I would not use the "kick the bucket" idiom just any setting or with just any person. If I am talking with my grandmother and I am going to tell her about someone who has died, I may use what is often perceived as a gentler idiom and say the person has "passed away." Understanding the context of when an idiom is appropriate or sensible is part of intercultural knowledge.Case 31:Going Out to EatIn the interaction, Jim is a student at a local university. He was born and raised in the United States. Akira is an exchange student from Japan. Jim and Akira are eating dinner together in a local restaurant. They have known each other for only a short time. Not only is Jim's style of communication overtly personal, but he's also quite direct.Jim is trying to involve Akira in the conversation by relating to him his personal experiencesand preferences. Jim uses the first person "I" no fewer than eleven times and even refers to Akira as "Buddy." Akira never refers to himself in the first person; Akira generally defers to Jim and says little, even addressing Jim as "Mr. Jim." As a foreigner, Akira probably sees Jim as socially superior and uses a formal title. Moreover, rather than talking about his personal preferences, Akira mentions that Japanese people enjoy restaurants.Case 32:What Is Wrong with the Interaction?This case can reflect different nonverbal communication patterns exist in the actualintercultural communication. Nonverbal communication differs according to different cultures. People might have different opinions about the proper space, time, body language and paralanguage. If we don’t pay attention to intercultural nonverbal communication, we will have some misunderstanding and conflict. In this case, Jim (an American), Mitsuko and Akira (two Japanese) belong to totally different cultures; they have very different opinions about the space and body languages. Therefore, Mitsuko and Akira felt uncomfortable when Jim gave some exaggerated body language and kept close space distance in communication.Case 33:Are Americans Indifferent?This case can reflect different nonverbal communication patterns exist in the actualintercultural communication, especially facial expression differ according to different cultures. Compared to most Chinese, Americans like to smile a lot and to have causal and rich facial expressions in their daily lives, even though they have some misfortune. In this case, because of the different opinions about facial expressions in intercultural communication, the American lady talked about her father’s sickness and death in a smiling way to show she still has the optimistic way to treat the future life, which is misunderstood as being indifferent and selfish by the Chinese. Case 34:What Is Sue’ s Problem？This case can reflect nonverbal intercultural communication should be according to thedifferent context, too. Context refers to the actual setting when communication occurs and is also important in nonverbal communication. In this case, Sue knew how to wai and she knew that bowing was generally important in the Thai culture, but, as is so easy to do in a new environment, she forgot to consider the context. Relational hierarchy is very important in Thailand. Sue’s deferential actions may have appropriate in certain settings, but given her status of elder visitor such actions directed toward the children were extremely confusing and uncomfortable for the students and teachers alike.Case 35:A QuarrelThis case can reflect the different use and understanding of silence can influence the actual intercultural communication. Different culture might have different interpretations to the silence. The Eastern culture usually attaches more meanings to silence, while the most western cultures consider silence to be absence of communication and most rude communicative behavior. In this case, Li Hua wanted to provide the opportunity for them to calm down and think about the matters carefully and so she kept silence, while this silence was misunderstood by Smith as the absence of communication and he might think Li Hua looked down upon him and became angrier.Case 36:Don’t Put Your Hand on My ArmThis case can reflect different cultures have different opinions to spatial relations. Different cultures have very different opinions about an individual’s unconsciously structuring the microspace immediately surrounding the physical body. Some cultures can have relatively close distance when communicating while other cultures cannot. Some western cultures consider body touch between people of the same gender to be cultural taboo and a symbol of being homosexual. In this case, Sam is from western cultures and knows the social taboo of body touch very clearly, so he wouldn’t let others misunderstand Mark’s close body distance and touch with him, even though Mark from Chile doesn’t know the cultural taboo at all.Case 37:What’s wrong?This case can reflect different gestures can represent different meanings in different culturesand misuse of some gestures can lead to ineffective intercultural communication. For example, the common “OK” gesture means being good and friendly in some western countries such as USA, while in Latin America it represent something dirty and obscene. Therefore, in this case, the gesture of the American politician is really a disaster and it hurt the people in this Latin American country and also made himself to be unwelcome person.Case 38:An American Librarian’s PuzzleThis case can reflect the meanings shown by facial expressions and gestures differ accordingto different cultures in intercultural communication. For example, the smile in China can convey lots of meaning, such as being friendly and attentive and nodding one’s head in China is not always to say “yes”, sometimes it is just to say “I’m listening.” While in USA, nodding one’s head and smiling is usually to say “yes” and show agreement. Therefore, in this case, the American Librarian misunderstood the Chinese student Zhu Xiaohua’s facial expression and gesture–nodding and smiling and felt quite puzzled.Case 39:Marriage and Social StatusShaheed was disappointed, but he understood the problem and accepted the situation. However, in part because of different worldviews, this story really bothers .many Americans.How many differences in worldviews did you recognize in this experience? I count at leastfive. For example, an American would have felt that the hierarchical nature of the situation that helped to establish the concern in the first place was inherently wrong. Shaheed and thewoman would be seen as equals. In addition, if there were to be any differences betweenthe two, they should have been determined by achievement, not ascribed to the individualsby birth. Third, the decision to go with what is wanted by the families or groups involved is inline with a collectivistic approach rather than an individualistic approach, which would have encouraged each person to do what was best for him- or her-self. Fourth, Shaheed'smother's understanding of the meaning of being served bananas at tea depended entirely onlhe context rather than the verbal message. Many Americans who hear this story worry,about whether Shaheed's mother got the right message. Finally, Americans would tend towant to discuss the issue more, asking, "Why won't this work?" and trying to convincethe young woman's mother that it is okay. This orientation is grounded in using communication primarily as an information source rather than as a social lubricant, which Shaheed's mother did by not threatening the face of the other person or the status quo of the current relationship.Case 40:How Can We Lend Money to Her?It is not unusual for married couples to come into conflict over money or how they relate toin-laws, but in this case it is complicated because there are cultural differences in what is good and bad and what is morally appropriate in this situation. In Germany there are strong norms against borrowing unless you absolutely have to, and then you borrow from a bank and pay it back as quickly as you can. Except for very rare occasions in which a child must borrow from a parent, you would never borrow from family members, because they have enough problems of their own. In contrast, Lao borrowing norms indicate that borrowing is a natural and ongoing part of life. No one has everything they need, so everyone will need to borrow at some time. Buddha has said, "Do good and good will be done to you," so loaning is an honor. Finally, borrowing from an institution is frowned upon because you will not get a good deal and it will look like your family does not care about you.Case 41:Getting FrustratedJay was frustrated in large part because many of the norms he was used to didn't apply inSaudi Arabia, and many Saudi norms did not make sense to him. Much of the business done in Saudi Arabia depends on baksheesh, a type of kickback to a middleman (and it is a man), who facilitates contacts between potential business partners. The middleman is doing a service and expects to get paid for it. The more baksheesh the person gives, the more likely it is that the person will succeed, because the middleman will be sure to treat him very well. Giving baksheesh is a norm in the Saudi business community. In addition, Saudis believe that God gave us multifunctional hands and that the hand is our best tool for eating. However, they are also concerned with hygiene. They reserve the left hand for cleaning themselves and use the right hand for eating. Saudis have a number of norms related to restricting male and female interaction that, within the context of their religious beliefs, make perfect sense but would be very inappropriate to most Westerners.Case 42:Wrong Signal?Ning Tong was not observing the house rules for watching TV, which was probably why he eventually stopped saying anything in the argument. Usually, when a Chinese chooses not to say any more things in an argument, it would mean one or both of the following: the person feels that he/she is wrong; the person wants to stop the argument by not talking any more. The latter would often mean tolerance as one has to resist the impulse of reasoning with the other, especially when one feels he/she is right. When Ning Tong became quite, he was hoping that his silence could stop Tom since Tom would not have anything to respond to.Tom was clearly frustrated at not being able to relax and enjoy some programs connectedwith what is happening back home. Tom probably thought Ning Tong’s decision to stop arguing was “passive aggression”--- making the other person look bad by pretending to be mild-mannered or even not interested---yet not yielding in an argument.Case 43:The Improvement Does Not WorkFollowing their individualistic orientations, Mr. Patterson and Mr. Wyman were perfectly comfortable with the idea of creating team leaders within the individual sales groups. However, as Park Young Sam mentions, doing so upset the harmony of the groups, which in turn led to poor performance. In the United States, workers are often motivated by the opportunity for promotion and advancement as this serves the individualistic drive for individual achievement. In collectivistic cultures, however, workers may be motivated by being a part of a cohesive and productive team.Individualism and collectivism are terms that describe whole cultures. But cultures are notpure. Members of collectivist cultures may practice individualistic tendencies while members of individualist cultures may value collectivist ideals. For example, Denmark is a country with both collectivistic and individualistic tendencies. In Denmark, individual freedom is nurtured through a devotion to established traditions and customs. Regarding income and social rank, Danes are staunchly egalitarian. At the same time, however, Danes consider themselves free to be nonconformist and to stand out from the group. In this way, Danes may be at the theoretical midpoint of the individualism and collectivism cultural continuum.Case 44:When Shall We Meet For Dinner?Uncertainty avoidance orientation can be seen in this case. In the dialogue presented below,。
(完整word版)跨文化交际英文案例
Case 1 Girl-nessAs a visiting professor in an American university, Zhang Hua was invited togive a lecture to a group of American students. He talked about universitystudents in China. During the question-and-answer period after the lecture, onefemale student asked a question that surprised Zhang Hua.“ When you talked about female students, you referred to them as girls. Why?”“ Because they are girls. That’ s what they are called,” Zhang Hua tried to answer, but he knew he did not really understand the tentin of the question.“ Idon’ t quite understand your question, I’ m afraid.”“ In the States, we call ourselves‘ women’ if we’ re old enough to go to the university. Calling us‘ girls’ is insulting.”Do Chinese female college students prefer to be called women?Case 2Many years ago, a Chinese man showed a photo of his wife to some Americanvisitors. Out of courtesy, they all said,” She is very beautiful.” Also out of courtesy, the man replied with what he would have done in Chinese under the circumstance,” Where! Where! ” Quite taken aback, nobody said anything for amoment, until the most ingenious one among the visitors, taking another look atthe photo, said,“ Oh, everywhere!”What did the Chinese intend to mean by replying with“ Where! Where!”?Case 1 Girl-nessAs a visiting professor in an American university, Zhang Hua was invited to give alecture to a group of American students. He talked about university students in China.During the question-and-answer period after the lecture, one female student asked aquestion that surprised Zhang Hua.“ When you talked about female students, you referredto them as girls. Why?”“ Because they are girls. That’ s what they are called,”Zhang Hua tried to answer, but he knew he did not really understand the intent of the question.“I don’ t quite understand your question, I’ m afraid.”“ In the States, we call ourselves‘women’ if we’ reold enough to go to the university.Calling us‘ girls’ is insulting.”Do Chinese female college students prefer to be called women?Case 2Many years ago, a Chinese man showed a photo of his wife to some American visitors. Out ofcourtesy, they all said, ”She is very beautiful.” Alsoout of courtesy, the man replied withwhat he would have done in Chinese under the circumstance,” Where! Where!”Quite taken aback, nobody said anything for a moment, until the most ingenious one among the visitors,taking another look at the photo, said,“ Oh, everywhere!”What did the Chinese intend to mean by replying with“ Where! Where!”?Case 3“I Just Wanted to Talk” .Wu tong was a graduate student in a Chinese university. Like many students these days,he was very keen on learning English. He would talk with English speakers as often as hecould.One day, he saw a new foreigner on campus, Leonard Ramsay, and overheard himspeaking English. When Mr. Ramsay finished speaking with the other person, he turned togo, but Wu Tong stopped him. He went up and said,“ You speak English, is that right?”“ Yes, why?”“ I’ d like to practise my English withyou, if you don’ t mind.”Mr. Ramsay looked a little annoyed.“ I prefer not to, if you don’ t mind.”Case 4 An Unwanted Food ServiceDuring a lunch buffet at a conference in China, Wu Fa, the interpreter of the conference,sat with four foreign participants. They were having a good time talking. When Wu Fa stoodup for more food, she asked whether she could bring anything back for them.Everyone thanked her and said“ no” . A while later, Wu Fa came back with a plate full of food, and asked whether the others would like to have something from her plate.Again, the four others said ,“ No”.“Oh, please take something, I can’ t eat this much food myself.”The foreigners shrugged and one or two of them even frowned a little.Case 5 Simple Can Be SpecialWen Hong had an American professor in her economics class in China. She had given the professor a lot of help during the course. At the end of the semester ， the professor and hiswife invited her to their home for dinner. They said they were going to cook her an American meal.Wen Hong felt very flattered and excited，since McDonald， KFC and PizzaHut had been her only exposure to Western cooking.They had salad to start with，then steak with potatoes，followed by ice cream. Wen Hong had expected more courses but the meal came to an end. Sheknew the professor and his wife were being kind to her，but somehow shewas a little disappointed. She wondered whether Americans do eat like that at home. Case 6 Chinese Coffee CustomsWhile studying in the United States, Lin Jun made a few American friends.One day he invited two of them to his apartment and cooked them a meal.When his friends said they would like some coffee, he started boiling somewater. Without asking them any questions, he made three cups of 3-in-1 coffee,the way he usually took it.Both friends tasted the coffee and frowned. One said she always took coffeeblack， the other said he preferred to have less sugar in his coffee. They also toldhim that the spoon is for stirring the coffee， not to drink from like he did. LinJun was embarrassed. He had thought that everyone drank coffee the sameway as he did.Case 7 Noise from NoodlesJane and Peter were Chen Dong’ s landlord and landlady when he was in the States. They had become good friends by the end of his one-year stay. Theykept in touch with each other after Chen Dong returned to China. Jane and Peter decided to visit China soon after Chen Dong left the States.They made a special stop in Guangzhou where Chen Dong lives. Chen Donghad promised to show them around the city and let them try some authenticCantonese food. One thing，in particular ，he wanted them to try was noodles.He knew several restaurants that served good noodles and took the couple toone of them for lunch one day.Noodles typically come in soup in Cantonese cooking. Chen Dongstarted eating the noodles with chopsticks，while Jane and Peter exchanged a look at the noise that came with his eating. After a little hesitation，they asked for forks. A waitress told them that they did not have forks， and Chen Dong explained that noodle restaurants do not usually keep forks because no one would think ofusing forks for noodles.In the next half an hour， Jane and Peter had a hard time trying to roll thelong noodles onto their chopsticks. Chen Dong said，“ that ’ s not the way we eat noodles. You put the noodles directly tooury mouth with your chopsticks.”“ But that ’ s not the way we eat noodles，”Jane and Peter said, frowning. Case 8 Dinner in a Chinese HomeBesides taking Peter and Jane to restaurants, Dong Chen also invited themto his home for dinner once. Dong henC ‘ s mother is a nice wife, and madeeight courses for four of them.“ I'm sorry there isn’ t much for dinner, she said.”“ God this is much more than enough food,” Jane said. Peter was too overwhelmed to even respond to Dong Chen‘ motherDong Chen was a little embarrassed.“ This is whatusuallywe say to guests，even though there’ s plenty of foodheexplained”．What bewildered Jane and Peter most was that thoughDong Chen’ s motherkept saying that the food was not good，she constantly served helpings to Janeand Peter．Peter did not like two of the courses very much，and felt bad that hisplate was full with whatever he would not be able to eat. At seeing Dong Chen'smother’ s next move to serve him food，he said in a begging voice，“ Please don ’ tgive me any more food．Let me do it myself．Case 9A Not-sociable DrinkMartin was sent by an American company to work in a special economicdevelopment zone in China for a year. He became very friendly with a few Chinese colleagues. Soon, he started to go out with them. He noticed that Chinese like tohave something , such as peanuts, when they have beer, instead of just drinkingbeer without anything to eat as many North Americans do.One day he was invited to a dinner party to celebrate a colleague’ s birthday. They ordered alcoholic beverages and toasted the guest of honor frequently.Soon Martin realized that the plan was to get their friend drunk. Each colleaguewould offer a toast, concluding with a cheery“ gan bei!”and tried to get Martin to join in, even though he was unwilling to do it. Martin didn’ t think it a good idea, and tried to talk them out of the game. However, he was accused ofnot being a good friend for not co-operating.Martin remained an outsider during the rest of the dinner. He wasgetting increasingly worried as he watched the poor guest becomeincreasingly inebriated.Case 10 A Misunderstanding at a Dinner TableRoger was a student majoring in East Asia Studies in an Americanuniversity. He started an e-mail correspondence with Zhang Li, a sociologymajor in China, who was introduced to him through a mutual friend.Upon graduation, Roger got a big gift from his grandfather. Grandpa wouldpay for a round-trip ticket to China. He told Zhang Li the good news, and thetwo decided to meet.Zhang Li decided to give Roger a very special welcome: she and the threewomen students in her dormitory would cook him an authentic Chinese meal,as Roger had told her that he loved Chinese food.However, when Roger was presented the dinner, he was almost terrified by someof the food: pork stomach soup, pig liver with ginger and spring onion, chickenwith mushrooms in which the chicken had been cut to pieces with bonesattached to the meal.Fortunately , there were courses like tofu, stirred fried beef, steamed fish andvegetables that Roger loved. He tried to stick to them but Zhang Li kept puttingfood he did not like on his plate. When she asked how he liked the liver, Rogersaid, “ It ’ s very unusual⋯and interesting.“ This seemed to make Zhang Li happy. And she gave him more liver. Roger tried to stop her, but she would notbe stopped. Roger was so frustrated that he told her that he did not really like itthat much.“ But you said it was unusual and interesting!” Zhang Li said.“ Wethey both mean something less than positive,”Roger said carefully, trying not to hurt their feelings.Zhang Li and her friends became concerned at this.”“ So you don’ t like the food?” I ’ m not used to eating liver, that’ s all. But I do like the chicken, the beef, the tofu, and the vegetables. I have had more than enough to eat. I never makethis much food at home,” Roger was eager to let them know how much heappreciated their effort.“ Trust me, I’ m enjoying the food. I know what I like.Having said that, he found a piece of chicken that was less bony, held it inhis hand to eat it, and then licked his fingers. Zhang Li and her friends looked ateach other in shock.It was not a perfect first meeting for either Zhang Li or Roger.Case 11 Over-dressed TouristsAs a van stopped in front of Niagara Falls, a group of Chinese officials streamedout. They were dressed in suits and ties, wearing leather shoes. Manyof the men also had left the manufacture’ s tag on the sleeve of their suit jacket.As they wandered around Niagara Falls, some of them started to smoke. Theirattire drew the stares of North American tourists, some of whom quietly laughedwith their friends and pointed at the Chinese visitors. Others frowned atseeing the smoking and shook their heads in disapproval. Case 12 Tie CultureJane was a tourist and spent some time staying with a Chinese friend at herhome. They watched a children’ s porgram while having breakfast one morning.A young man, the host of the program, gave instructions of a game to afew children, and then joined them running in a circle.(圆满word版)跨文化交际英文案例“ My, he ’ s wearing a tie and running crazy with the children!”Jane exclaimed.The Chinese friend shrugged,” Is this very unusual?”Case 13 An American in ChinaProfessor Smith and his assistant， Chen Ming，were doing fieldwork in asmall city in China. It was hot and humid, and both were casually dressed. Oneevening as they were leaving for dinner， a local administrator told them that the mayor of the city, who was interested in the type of research they were doing,would like to say hello to Professor Smith. As luck would have，itthe Mayorwas dining in the same restaurant as Smith and Chen Ming.Professor Smith said he had to go back to his room to change.“ You look fine，Come on，the mayor is waiting，” the administrator said.“ No, I can’ t meet the mayor in my shorts”Case 14 The Generosity of a Chinese StudentMatt was invited to a Chinese university to give a few lectures. Duringhis short stay there, a graduate student volunteered to show him around thecity. Matt accepted the offer gratefully. It was summer and soon both Mattand the graduate student began to get quite hot. While Matt took somepictures, the graduate student went to buy some drinks.“ Thank you. How much do I owe you? ” Matt asked.“ Nothing. ” The student smiled.“ Are you sure? ”“ Yes. ”At lunchtime, Matt suggested they have a quick meal. They stopped bya McDonald. Again, the graduate student tried to pay for Matt.“ No, this is my treat. You’ re a student, I’ m a professor. You’ ve given me t time to show me around. You already paid for my drink. Ican’ t let you pay formy lunch again.”Case 15 A Gift from a Chinese StudentXie Dong did his graduate study in an American university. He cameback to China for summer vacation. When he went back to his program, hepaid his supervisor a visit and presented him a gift.The professor opened the gift. It was a ginseng with its many tiny rootsspreading out in a very artistic pattern. It clearly was an expensive gift.The professor ’ s eyes shone at the ginseng, but he then began to feel uneasy.“ Xie Dong, I appreciate your kindness, but I can’ t take this as a gift.”“ Why? Don’ t you like it?” It was Xie Dong’ s turn to be uneasy now.“ Oh, sure, I love it. But I can’ t accept it.”“ Why?”“ Because I didn’ t do anything to deserve such a gift.”Case 16 Telephone CourtesyKathy and David, a couple from the US, signed a one-year contract towork in China. Both were extroverted and soon made some Chinese friends.Before long, people started calling them at home. David was sometimesaway on business trips for a few days, and if someone looked for him, Kathyoften would find the conversation awkward.“ Where did he go?” The caller typically would ask.“ Can I pass on any message?” Kathy asked politely, trying to avoid thequestion.“ Is he out of town?”callerThe was usually very persistent.“ Yes, can I help you in any way?” Kathy tried to be polite, but she could not help feeling uncomfortable.Case 17 “ Not So Close, Please ”He Jia had lived in the United States for 7 years before she came back towork in China. She found that she had become accustomed to social habits inNorth America and that some Chinese behaviours now caused her somediscomfort. For example, one day, back in China, she was in a queue to use anATM. She had noticed that people were standing very close to each other. In fact,the person behind her could, if she or he wanted, to see her enter the PIN of herATM card. He Jia wanted to make people aware of the discomfort of the user bykeeping her distance from the person in front of her. However, the people behindher pushed her to move forward.Case 18 The Privacy of the PageSimon and Cheng Feng often studied together to prepare for exams. Oneday, in the middle of a study session, Simon said he wanted to get a coffee. Heasked Cheng Feng ifhe wanted any, but he said,“ No” . When he came back, he’ t say found Cheng Feng reading his notes. He was upset and, although he didnanything at the time, he never studied with Cheng Feng again. ChengFeng noticed the change and wondered what had happened.Case19The Privacy of PhotographsRose invited Lili to her home one day. While they were having coffee, Roseshowed Lili a few pictures of her boyfriend in a photo album. Lilicasually turned to other pages after that.Rose stopped her,“ I’ d rather you not look at other pictures.”Lili was embarrassed, and apologized,“ I’ m sorry.”Case 20 The Privacy of PriceAfter living in the States for some time, Ping Li observed that Americanslike to comment on each other ’ s looks and clothesn. sheSowhesaw a fellowgraduate student wearing a nice dress at a party, she complimented her bysaying.“ This is a very beautiful dress.” “ Oh thank you , I bought it last year before Christmas ,” the student very pleased.“ How much was it?”Ping Li asked.“ Well I don ’ t quite remember, ” the student seemed unprepared for thequestion, and answered a little hesitatingly.Case 21 The Privacy of the PersonZou Qing and Nancy became friends after they met in a course theyboth took．Nancy had had gray hair much earlier than people of the sameage，and had been dyeing her hair for several years.While they were having a break one day in between two classes, and ZouQing noticed that Nancy had some invisible gray hair on her. She told her so,but Nancy changed the topic right away.When everyone else left，Nancy said to Zou Qing，“ Please don ’ t mention my grayhair while there were men around.”Case 22 Unacceptable CuriosityMr and Mrs Peterson came to China with a tour group. One evening, theydecided to take a walk outside their hotel. They soon noticed that quite a fewpeople stared at them. One man even quickly walked past them and thenturned back to look at them several times. Both Mr and Mrs Peterson feltuncomfortable about the staring and went back to the hotel sooner than theyhad planned.Case 23 Confusion in Communicating LoveLe, a Chinese woman, and Bill, an American man, were very much in love. Their relationship started with their shared interest in photography. As time went on, however, Le became dependent on Bill whenever she wanted to take a picture,because she felt that Bill was a much better photographer than she was.Whenever she noticed a scene that would make a good image, she would askBill to take the picture for her.Bill was not very pleased but did not say anything for a while. However, Lesoon got to a point where she began to ask Bill to load and unload the film. Billdecided that it was too much for him to bear. He exploded,“ What’ s the matter with you? Don ’ t you know how to load and unload a film? Can’ t you take a picture any more?”Le was so shocked that she burst into tears.“ I ask you to do things only because’ s wrong with that?”you do it better than me. WhatCase24 Unwanted AttentionTeresa is a Chinese American teaching English temporarily at a Chineseuniversity. She is very easy going, and soon the students got to know herwell enough to invite her out regularly.Crossing the very busy and wide streets in the city was a scary experiencefor Teresa, and she complained of it repeatedly. As a result, the femalestudents began to try to help her by taking her hand or grasping her arm whilethe male students seemed to be shy about protecting her.Teresa was uncomfortable with her female students touching her, and toldthe women they did not need to do it. Her female students thought she was beingpolite and continued to take care of her the same way. Teresa became souncomfortable that she tried to move away from her female studentswhenever they had to cross the road.Case 25 Holding HandsChris was a visiting professor in China. On one day, one of his students,Sun Hui, showed him around the city. Sun Hui soon noticed that Chris wasinterested in taking pictures of men that were walking arm-in-arm or touchingeach other when they talked.“ I don’ t see anything special about those men,”Sun Hui said curiously.“ Well, we don’ t see much of that in men in the States,” Chris said,“Th gay, aren’ t they?”Case 26 Friendship MisunderstoodYan Hong was a Chinese painter who immigrated to the United States. Shemet Jenny, an American physician in a club one day. They soon became friends,and sometimes went out for coffee and lunch together.One day, Jenny gave Yan Hong a very beautiful vase. Yan Hong loved thevase very much, and felt she should give Jenny something in return. So shegave Jenny a painting she brought from China. Jenny was very pleased.A few days later, Jenny invited Yan Hong to her home for the first time.They made dinner together and enjoyed the meal a lot. Then they sat down towatch TV. When Jenny tentatively held Yan Hong ’ s hand, Yan Hong was notaware of anything unusual. However, when Jenny sat closer to her and kissedher, Yan Hong was terrified. She pushed Jenny away and cried,“I’ m not a lesbian!”Jenny was in shock, and asked accusingly,“ Then why didn’ t you tell me earlier?”Case 27 Learning about FlirtingChen Qing was a visiting scholar in an American university. He had madesome friends with professors and students there. One day he went to a partywhere the atmosphere became less and less inhibited. Chen Qing noticed thatmen and women touched each other a lot more than he was used to. At the endof the party, most people hugged each other good-bye. One woman came to hugChen Qing, but he stiffened as she attempted to give him a hug. He had neverhugged any women except his wife in his life. Other women noticed this, and noone else tried to hug him.However, Chen Qing felt left out when people hugged each other but nothim. He found himself in a very awkward situation: he didn’ t want to be hugged, neither did he want to be left out. He did not know what he wanted or how toresolve his conflicting emotions.Case28 Lost in LoveLi Ying fell in love with an American man in her second year in the UnitedStates. They spent a lot of time together. After they had been to all the places ofinterest in the city, they had to decide where to go or what to do for the next date.John typically would ask Li Ying,“ What do you want to do today?” , or“ Where shall we go?” Li Ying would sometimes tell what she wanted, but moreoften than not, she would say“ It’ s up to you” , or“ Whatever you want to do “ Wherever you want to go.”John frowned at such responses several times until one day when Li Ying said“ up to you” again.“ For God’ s sake, tell me what you want to do!”He cried o loud.Li Ying was shocked at his reaction.“Isn’ t it clear to you? I’ ll do what want to do.”“ No, it isn’ t clear at all. I want to know what you want to do!” John wa almost angry.“ Don’ t you realize that sometimes I want to do what you want todo, too? ”Case 29 Lovers Become StrangersXiao Xin and Peter are newly-weds. Though they spent a lot of time witheach other before getting married, they never really lived together. Notsurprisingly, their marriage was followed by a series of minor problems whilethey tried to adjust to each other’ s ways of life. One difficult issue came up abouttwo months after their new life, when Peter came home from worklooking unhappy.“ What happened?” Xiao Xin asked.“ Nothing much, I’ m just very tired,” Peter said.“ I can tell that it’ s more than that.”Peter gave Xiao Xin a quiet look, went into the bedroom, and threwhimself to bed.Xiao Xin followed him in.“ Don’ t you want to talk about it?”“ No, I don’ t.”“ Perhaps I can help?” Xiao Xin suggested.“ Xiao Xin, sometimes you just have to give me some space. All I need now issome privacy! ” Peter yelled.Xiao Xin was in shock.“ Don’ t you trust me?”“ Geez, it’ s not a matter of trust! Can’ t you accept the fact that talking to you” Peter was becoming frustratedisn ’ t the solution to every one of my problems?and impatient.Xiao Xin was in tears. Her husband seemed to have become a stranger to her.Case 30 A Gift of SelfZhang Ge and Simon were head over heels in love with each other. Theydecided to go away to spend a major holiday somewhere. It was winter time,so they flew south in search of sunshine and warm water.However, Simon developed diarrhea soon after they settled in a hotel. He feltweak and had to lie down for a rest. Zhang Ge was worried and stayed him inthe room. Outside the window, the sun was shining, and they could hear the surf.The sun and beach is what they had dreamed about for months during thewinter back home.“ Go and have some fun,” Simon said to Zhang Ge.“ How can I go and have fun while you’ re sick in bed?”“ Why not, it’ s not your fault that I’ m sick. Besides, there’ s nothing you can here.”“ Nonsense! I can keep your company, and you’ ll feel better with me aroundyou. ”“ Are you sure you want to do this instead of going out?”“ Yes, I’ m sure. I won’ t go without you.”“ Oh, you’ re so special. I love you so much!”Simon drew Zhang Ge near and kissed her.Case 31 A Close GirlfriendLiu Hong and Wu Xin have been good friends since they were young girls.Both eventually had the opportunity to study in the United States, although theyended up in two different cities. After their first year of hard work, they decided todo some traveling together. Liu Hong went to stay with Wu Xin for two daysbefore they set off. Then they visited three cities over the next 10 days.Liu Hong came back from the trip and told her American friends aboutthe trip. She casually mentioned that they had to share one bed in oneparticular motel.“ Oh, did you?” , said one of the friends in a tone that made Liu Hong feel uncomfortable.Case 32 Interpreting a Smile. Peter is the general manager of an American company in China. Recently,Chen Jun, one of the Chinese managers made a mistake at work that causedsome difficulties that required a lot of effort to fix. Chen Jun was very upsetabout what had happened, and came to Peter’ s office to make a formal apology.Chen Jun went into Peter’ s office after being told to, smiling before he spoke.“ Peter, I’ ve been feeling very upset about the trouble I’ ve caused for the company. I’ m here to apologize for the mistake. I’ m terribly sorry about it and I want you to know that it will never happen again.” Chen Jun said, looking atPeter with the smile he had been wearing since he walked into the office. Peterfound it hard to accept the apology. He looked at Chen Jun, and asked,“ are you sure?”“ Yes, I’ m very sorry and I promise this won’ t happen again,”Chen Jun said with a smile even broader than before.“ I ’ m sorry I just can’ t take your apology. You don’ t look sorry at all!”Pet angrily.Chen Jun’ s face turned very red. He did not in the least expect Peter to takeit negatively. He was desperate to make himself understood.“ Peter,” he managed to smile again,“ trust me, no one can feel any more sorry than I doabout it.”Peter was almost furious by now,“ if you’ re that sorry, how can you still smile? ”Case33 Interpreting a LaughHuihua, a Chinese student, and Mary , an American student studyingChinese in China, were on their way to a bookstore. As they got to the bookstore,they saw a young man walking down a flight of stairs. In his hurry, he missed thelast two steps, and fell on the ground. He struggled to get back to his feet whilepeople around him laughed. Fortunately, he seemed to be O.K.Mary was worried. She found Huihua smiling a little and was notcomfortable about it. Tell me, Huihua, how could people laugh when someonefell like that? Do they care at all? Shouldn’ t they go up and ask the young man whether he was hurt?”Huihua said,“ they knew he wasn’ t hurt too much.”“ But I still don ’ t understand. A fall is a fall. In my culture, peopledo wouldanything but laugh! ”Case 34 Different Lunch BoxesPeter was one of the American technicians who came to China to help set upa coffee plant. He was in China for six months．Before leaving for home，oneof his Chinese colleagues took him out to dinner. Peter decided to ask him aquestion that had puzzled him for as long as he worked in the plant．。
新编跨文化交际英语教程——案例分析(主编：许力生)Word 打印版
Unit 1之欧侯瑞魂创作Communication Across CulturesCase 1 (Page 23)This case took place in 3 cultures. There seemed to be problems in communicatingwith people of different cultures in spite of the efforts to achieve understnading.1）In Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Ric hard’s mistake might be that he choseto praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host or hostess it was as if he had attended an art exhibit and complimented the artist by saying, “W hat beautiful frames your pictures are in!”2）In Japan the situation may be more complicated. Japanese people value order and harmony among a group, and that the group is valued more than any particular member. In contrast, Americans stress individuality andare apt to assert individual differences when they seem justifiably to be in conflict with the goals or values of the group. In this case, Richard’s mistake was making great efforts to defend himself even if the error is notintentiona. A simple apology and acceptance of the blame would have been appropriate3)When it comes to England, w expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the valuess expressed in this gesture: for Americans, “Help yourself”; for the English counterpart, “Be my guest.” American and English people equally enjoy entertaining and being entertained, but they differ in the value of the distinction. Typically, the ideal guest at an American party is obe who “makeshimself at home”. For the English host, such guest behavior is presumptuous or rude.Case 2 (Page 24)A common cultural misunderstanding in classes involvs conflicts between what is said to be direct communication style and indirect communication style. In Americanculture, people tend to say what is on their minds and mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that’s why the students from Mexico readily adopted the techniques of asking questions in class.However, Korean people generally prefer indirect communication style, and therefore they tend not to say what is on their minds and to rely more on implications and inference, so as to be polite and repectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3 (Page 24)The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as mostDominican sisters woould do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out). Case 4 (Page 25)It might be simply a question of different rhythms.Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendshipare warm, but casual and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner------not because you don’t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation todinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reserve this------see the second friend in the mornings for informal coffee meetings, and invite the first one more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends rapidly, and they don’t feel like it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances, people from many other cultures would be hurt very deeply.Unit 2Culture and CommunicationThe analysis of this case: (Page 38)The least three things among the following Tom did that were regarded to be impolite:b. Tom opens the gift as soon as he is presented with it.d. Tom does not make a second offer of drinks when they refuse the first.e. Tom talks about the cost of living in the U.S.A.f. Tom does not ask them to stay longer when they saythey must be leaving.g. Tom does not go out to see them off.Case 5 (Page 60)Analysis: The Chinese guide should refuse the first offer because he is obeying the Chinese rules for communication. We Chinese are modest, polite and well-behaved. Maybe the guide is waiting for a second or third offer of beer, but he doesn’t know the reasons behind the rule in American culture that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason, you donot insist on offering alcohol. So they politely never made a second offer of beer to the guide.Case 6 (Page 61)When a speaker says something to a hearer,there are at least three kinds of meanings involved: utterance meaning, the speaker’s meaning and the hearer’s meaning. In the dialogue, when Litz asked how long her mother-in-law was going to stay, she meant that if she knew how long shewas going to saty in Finland, she would be able to make proper arrangements for her, such as taking her out to some sightseeing. However, her mother-in-law took Litz’s question to mean “Litz does not want me to saty for long”. From th e Chinese point of view, it seems inappropriate for Litz to ask such a question just two days after her mother-in-law’s arrival. If she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it. Case 7 (Page 62)Analysis:Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanginggifts is a strongly rooted social tradition. Should you receive a gift, and don’t have one to offer in return, you will probably create a crisis. If not as serious as a crisis, one who doesn’t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show the care, respect, gratitude and further friendship. Keiko’s college frie nds would rather round up some of the necessary items and they are willing to have her use them. They really expectednothing from her. For in America, people donate their used household items to church or to the community. They would never consider these old items as gifts to Keiko. So Keiko’s valuable gifts have made her American friends feel uncomfortableCase 8 (Page 62)When the Chinese girl Amy fell in love with an American boy at that time, it seems that she preferred to celebrate Chritmas in the American way, for she wanted very much to appear the same as other American girls. She did not like to see her boyfriend disappointed at the “shabby” Chinese Christmas. That’s why she cried when she found out her parents had invited the minister’s family over for the Christmas Eve dinner. She thought the menu for the Chritmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the food chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable.However, one should never feel shame ju st because one’s culture is different from others’. As Amy’s mother told her, you must be proud to be different, and your only shame is to have shame.Unit 3Cultural DiversityCase 7 (Page 76)●Between friends there is inevitably a kind ofequality of give-and-take. But in different cultures, people view this differently. In Chinese culture,friendships develop slowly because they are built tolast. We Chinese prefer the saying “A friend indeedis a friend in need.” And we never refuse theasking for help from a friend. We never forget thetimely help by a friend when we are on the rocks.But In American culture, they view this in adifferent way. Once helped, they offer their helponly once. That’s why Jackson said that Mr. Zhaowas asking too much. In their view, friendships arebased on common interests.1 Different Lands, Different Friendships(P 77)●French Friendships●German Friendships●English Friendships●Chinese Friendships (见弥补资料）●American Friendships (见弥补资料）弥补案例（American Friendship）Two mothers, Carmen and Judy, are talking to each other at a park while their children are playing together in the sand.Caemen: Hi, Judy.Judy: Hi, Carmen. How are you?Carmen: Fine. I’m glad to see that our children like to play together.Judy: Yeah, me too. I remember just a month ago they weren’t sharing their toys.Carmen: Now it looks like they’re enjoying each other. Judy: Finally! Maybe we could get together at eachother’s houses sometime. I’msure the kids would enjoy that.Carmen: Sur e. That’d be nice.Judy: Well, let’s do it soon.Carmen: O.K.(Judy and Carmen continue to talk while their children play.)Case AnalysisJudy and Carmen are not real friends. They don’t want to get together, really. They once met each other a month ago. Americans sometimes make general invitation like “Let’s get together sometimes.” Often this is just a way to be friendly. It is not always a real invitation.If they’d like to set a specific (exact) time, that means a real offer.2Family Structure (P83)●Chinese Family●Filipinos Family●Vietnamese Family●Japanese Family (See Case 9 and Case 10)●Latin American FamilyCase 9 (Page 96)Traditional Japanese respect their elders and feel a deep sense of duty toward them. The elders in traditional Japanese families are typically overpowered. So the grandfather seemed to be an absolute authority for the young chairman. In Japanese culture challenging ordisagreeing with eilder’s opinions would be deemed as being disrespectful. That is why the young chairman said nothing but just nodded and agreed with his grandfather. And it results in the Japanese company’s withdrawal from the negotiations concerning a relationship with Phil’s company a week later.Case 10 (Page 97)In Japan, a company is very much like a big family, in which the manager will take care of the employees and the employees are expected to cevote themselves to the development of thecompany and, if it is necessary, to sacrifice their own interests for the interests of the company. But to the French, a company is just a loosely-knit social organization wherein individuals aresupposed to take care of themselves and their families. And the family is the number one priority, which isunlike the Japanese model “not involving females and the right to decide bydominant male”.Case 11 (Page 97)In most cultures, an apology is needed when an offence orviolation of social norms has taken place. To many Westerners, Japanese apologize more frequently and an apology in Japanese does not necessarily mean that the person is acknowledging a fault. To many Japanese, Westeners may seem to be rude just because they do not apologize as often as the Japanese would do. In this case, the atitude of the Australian student’s parents is shocking the Japanese but will be acceptable in anEnglish-speaking society, for the student is already an adult and can be responsible for her own deeds.Case 12 (Page 98)In this case, it seems that the Chinese expectation were not fulfilled. First, having two people sharing host responsibilities could be confusing to the Chinese.Second, in China, it is a tradition for the host to offer a welcome toast at the beginning of the meal. By not doing so, theCanadian might be thought rude. The abrupt departure of the Chinese from the banquet was probably an indication that they were not pleased with the way they were treated. The Canadians’ lack of understanding of the Chinese culture would be a problem in their dealingwith the visiting delegation.。
新编跨文化交际英语教程——案例分析(主编：许力生)Word 打印版之欧阳与创编
Unit 1Communication Across CulturesCase 1 (Page 23)This case took place in 3 cultures. There seemed to be problems in communicatingwith people of different cultures in spite of the efforts to achieve understnading.1）In Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard’s mistake might be that he choseto praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host or hostess it was as if he had attended an art exhibit and complimented the art ist by saying, “What beautiful frames your pictures are in!”2）In Japan the situation may be more complicated.Japanese people value order and harmony among a group, and that the group is valued more than any particular member. In contrast, Americans stress individuality and are apt to assert individual differences when they seem justifiably to be in conflict with the goals or values of the group. In this case, Richard’s mistake was making great efforts to defend himself even if the error is notintentiona.A simple apology and acceptance of the blame would have been appropriate3)When it comes to England, w expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the valuess expressed in this gesture: for Americans, “Help yourself”; for the English counterpart, “Be my guest.” American and English people equally enjoy entertaining and being entertained, but they differ in the value of the distinction. Typically, the ideal guest at an American party is obe who “makeshimself at home”. For the English host, such guest behavior is presumptuous or rude.Case 2 (Page 24)A common cultural misunderstanding in classes involvs conflicts between what is said to be direct communication style and indirect communication style. In American culture, people tend to say what is on their minds and mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that’s why the students from Mexico readily adopted the techniques of asking questions in class.However, Korean people generally prefer indirect communication style, and therefore they tend not to say what is on their minds and to rely more on implications and inference, so as to be polite and repectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3 (Page 24)The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters woould do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4 (Page 25)It might be simply a question of different rhythms.Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendshipare warm, but casual and specialized. Forexample, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner------not because you don’t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reserve this------see the second friend in the mornings for informal coffee meetings, and invite the first one more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends rapidly, and they don’t feel lik e it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances, people from many other cultures would be hurt very deeply.Unit 2Culture and CommunicationThe analysis of this case: (Page 38)The least three things among the following Tom did that were regarded to be impolite:b. Tom opens the gift as soon as he is presented with it. d. Tom does not make a second offer of drinks when they refuse the first.e. Tom talks about the cost of living in the U.S.A.f. Tom does not ask them to stay longer when they say they must be leaving.g. Tom does not go out to see them off.Case 5 (Page 60)Analysis: The Chinese guide should refuse the first offer because he is obeying the Chinese rules for communication. We Chinese are modest, polite and well-behaved. Maybe the guide is waiting for a second or third offer of beer, but he doesn’t know the reasons behind the rule in American culture that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason, you donot insist on offering alcohol. So they politely never made a second offer of beer to the guide.Case 6 (Page 61)When a speaker says something to a hearer,there are at least three kinds of meanings involved: utterance meaning, the speaker’s meaning and the hearer’s meaning. In the dialogue, when Litz asked how long her mother-in-law was going to stay, she meant that if she knew how long she was going to saty in Finland, she would be able to make proper arrangements for her, such as taking her out to some sightseeing. However, her mother-in-law took Litz’s question to mean “Litz does not want me to saty f or long”. From the Chinese point of view, it seems inappropriate for Litz to ask such a question just two days after her mother-in-law’s arrival. If she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it.Case 7 (Page 62)Analysis:Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanging giftsis a strongly rooted social tradition. Should you receive a gift, and don’t have one to offer in ret urn, you will probably create a crisis. If not as serious as a crisis, one who doesn’t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show the care, respect, gratitude and further friendship. Kei ko’s college friends would rather round up some of the necessary items and they are willing to have her use them. They really expected nothing from her. For in America, people donate their used household items to church or to the community. They would never consider these old items as gifts to Keiko. So Keiko’s valuable gifts have made her American friends feel uncomfortableCase 8 (Page 62)When the Chinese girl Amy fell in love with an American boy at that time, it seems that she preferred to celebrate Chritmas in the American way, for she wanted very much to appear the same as other American girls. She did not like to see her boyfriend disappointed at the “shabby” Chinese Christmas. That’s why she cried when she found out her parents had invited the minis ter’s family over forthe Christmas Eve dinner. She thought the menu for the Chritmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the food chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable. However, one should ne ver feel shame just because one’s culture is different from others’. As Amy’s mother told her, you must be proud to be different, and your only shame is to have shame.Unit 3Cultural DiversityCase 7 (Page 76)Between friends there is inevitably a kind of equality of give-and-take. But in different cultures,people view this differently. In Chinese culture,friendships develop slowly because they are built tolast. We Chinese prefer the saying “A friend indeedis a friend in need.” And we never refuse the askingfor help from a friend. We never forget the timelyhelp by a friend when we are on the rocks. But InAmerican culture, they view this in a different way.Once helped, they offer their help only once. That’swhy Jackson said that Mr. Zhao was asking toomuch. In their view, friendships are based oncommon interests.1 Different Lands, Different Friendships(P 77)●French Friendships●German Friendships●English Friendships●Chinese Friendships (见补充材料）●American Friendships (见补充材料）补充案例（American Friendship）Two mothers, Carmen and Judy, are talking to each other at a park while their children are playing together in the sand.Caemen: Hi, Judy.Judy: Hi, Carmen. How are you?Carmen: Fine. I’m glad to see that our children like to play together.Judy: Yeah, me too. I remember just a month ago theyweren’t sharing their toys.Carmen: Now it looks like they’re enjoying each other. Judy: Finally! Maybe we could get together at eachother’s houses sometime. I’m surethe kids would enjoy that.Carmen: Sure. That’d be nice.Judy: Well, let’s do it soon.Carmen: O.K.(Judy and Carmen continue to talk while their children play.)Case AnalysisJudy and Carmen are not real friends. They don’t want to get together, really. They once met each other a month ago. Americans sometimes make general invitation like “Let’s get together sometimes.” Often this is just a way to be friendly. It is not always a real invitation. If they’d like to set a specific (exact) time, that means a real offer.2Family Structure (P83)●Chinese Family●Filipinos Family●Vietnamese Family●Japanese Family (See Case 9 and Case 10)●Latin American FamilyCase 9 (Page 96)Traditional Japanese respect their elders and feel a deep sense of duty toward them. The elders in traditional Japanese families are typically overpowered. So the grandfather seemed to be an absolute authority for the young chairman. In Japanese culture challenging or disagreeing with eilder’s opinions would be deemed as being disrespectful. That is why the young chairman said nothing but just nodded and agreed with his grandfather. And it results in the Japanese company’s withdrawal from the negotiations concerning a relationship with Phil’s company a week later.Case 10 (Page 97)In Japan, a company is very much like a big family, in which the manager will take care of the employees and the employees are expected to cevote themselves to thedevelopment of thecompany and, if it is necessary, to sacrifice their own interests for the interests of the company. But to the French, a company is just a loosely-knit social organization wherein individuals aresupposed to take care of themselves and their families. And the family is the number one priority, which is unlike the Japanese mode l “not involving females and the right to decide bydominant male”.Case 11 (Page 97)In most cultures, an apology is needed when an offence or violation of social norms has taken place. To many Westerners, Japanese apologize more frequently and an apology in Japanese does not necessarily mean that the person is acknowledging a fault. To many Japanese, Westeners may seem to be rude just because they do not apologize as often as the Japanese would do. In this case, the atitude of the Australian student’s pa rents is shocking the Japanese but will be acceptable in an English-speaking society, for the student is already an adult andcan be responsible for her own deeds.Case 12 (Page 98)In this case, it seems that the Chinese expectation were not fulfilled. First, having two people sharing host responsibilities could be confusing to the Chinese.Second, in China, it is a tradition for the host to offer a welcome toast at the beginning of the meal. By not doing so, the Canadian might be thought rude. The abrupt departure of the Chinese from the banquet was probably an indication that they were not pleased with the way they were treated. The Canadians’ lack of understanding of the Chinese culture would be a problem in their dealingwith the visiting delegation.。
大学英语跨文化交际教程课后答案完整版
期末考试范围• 1. 阅读理解2篇（20%）• 2. 选词填空：15个句子（15个备选项，课后的key concepts,概念的词为主。
（15%）•eg: ———the belief that any individual, no matter howpoor, can achieve wealth and fame through diligence andvirtue.• 3. 简答题：课后comprehension questions和case study( 课内或者稍微改动的）。
（25%）4. 实用写作：一封信什么的（格式）（10%）5. 写作：给出某个文化现象观点，运用所学文化差异进行评论（comment)。
（30%）如: 说给一个关于教育的话题（文化现象），我们要用所学的中美教育差异进行评论，议论文形式。
价值观，家庭观，社会关系朋友观，饮食观，教育观，时间观等篇目：Unit1: A B C Unit2 A Unit3 A B Unit5A Unit6A Unit7 AUnit10 BUnit1 AKey conceptsreservation: 谦逊的coldness: 冷静的 modesty：谦虚的humor：幽默的 sportsmanship：运动员精神Q1、what is a reserved person like?Answer: A reserved person is one who does not talk very much to strangers, does not show much emotion, and seldom gets excited.Q2、what is the character of the Englishmen?Answer: reserved 、humor、modesty、cold、sportsmanship.Q3、what is sportsmanship?Answer: sportsmanship is the ability to practice a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.Case studyQ、What made the British feel quite unhappy in this situation?Answer: The loud speaking and speaking their native language made the reserved British feel quite unhappy. The Englishman is reserved, he doesn’t show much emotion and seldom gets excited.Unit1 BKey conceptsthe pioneering spirit创业精神trying something new探索精神equality平等national optimism 民族乐观freedom自由the Declaration of Independence独立宣言rags-to-richer白手起家social mobility社会流动性American dream美国梦Comprehension questions1. Can you summarize the character of Americans?The characters of Americans are the pioneering spirit, trying something new and being eager to equality and freedom. The American is competitive, friendly, spontaneous, adaptable, efficient, energetic, and kindhearted.2.In what sense is the pioneering spirit still an importantpart of the American character?1). Except for the slaves, immigrants came to America voluntarily in search of greater prosperity and freedom. (para3)2). In the mid-nineteenth century, the pioneering spirit led American settlers to travel westward in search of land and gold. (para4)3). The desire to start a new life in a new place is noticeable throughout the nation. Many Americans change residences every year. (para5) 4). Americans who don’t change residence are also on the move—traveling by air or auto to see their own country or to visit others. The need to explore a new frontier is basic to the American character. (para7)3. What is the American Dream? What is its impact on the American character?The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue. Impact: Americans are optimistic and adventurous. The typical American believed in trying something new in an attempt to make life better. He had a firm faith in the possibility of progress. Every day in every way I am getting better and better.4. What are the basic roots of American character?The basic roots of American character are the pioneering spirit, the liberty spirit and the equality spirit.Case studyQ;Why did the American feel uncomfortable? Please give him suggestions on how to get along with English people.The American did something that he thought is friendly, but the English seemed quite unfriendly to him, so he felt uncomfortable.American is a bit casual, optimistic and outgoing. He called the first names and touched the people on the shoulder.But, English are reserved and conservative. They dislike physical touch and dislike to show much emotion. It’s also not polite to call the first names.Suggestions:1. On the whole British habits of politeness are very informal. All politeness is based on the elementary rule of showing consideration for others, and acknowledging the consideration they show to you.2. Conversation in Britain is in general quiet and restrained and loud speech is considered ill-bred.Passage C The Chinese CharacterComprehension Questions1.Apart from family, what are other important units in Chinese society? How dothey work?Clan. A clan is the aggregate of kinship. A clan may comprise a whole village or suburb, and counties, provinces and state are conglomerates of a vast number of villages and suburbs with such clan populations.Grouping linked by friendship or marriage is also another important unit in Chinese society. A district may have all its groupings so associated together, and this forms the basis for common action in an emergency.2.Why is China a country with highly complicated social relationship? What aresupposed to be the advantages and disadvantages of it?Chinese society appears as a mass of circles or groupings rather than status or levels. Within each circle or grouping the people are related in clan or closer kinship and offer cooperation and succor to each other. Marriage and friendship created links with other clans and groupings. Therefore, a district may have all its groupings so associated together. So, the social relationship in China is more close and complicated than Western countries.Such kind is good for the steady of a society and peaceful life, good for governing but not good for development, for any new ideas and reformation. It is as personal oriented society. Sometimes it is easy to deal with something, but other times it makes things more complicated and even hinder the development of a society. For example, the complicated social relation becomes a big barrier for the implementation of lawand justice. It may give rise to the unequal of chance and resources. ...(a free answer question)3.Can you list some of the characteristics of the general character of the Chinesepeople based on the text. Try to give the possible reasons for the formation of such character.Chinese people are compromising, patient, mediative, harmonious, obedient, passive, pacific, long-viewing, tolerant, filial, conservative, thrift, friendly, diligent, and so on. They tend to be in low profile, hide their strength and depreciate their success. The character of Chinese is caused by many factors. From the text, we know its closely related to the organization of Chinese society. The Chinese society is organized by clans or friends of close association. It is a big circle of complicated relations. To maintain the steady of the circle, such kinds of character are of significant importance.Case StudyChina is a society of complicated social relation. Friend is a very important factor in society. Chinese people take care of maintaining friendship and tend to avoid direct conflict or making other lose face. In this case, to maintain the face of Jimmy, I would not mention the borrowed money in the face of Jimmy. But Jimmy keeping reminding "I" of the money made "I" feel quite embarrassed, and a bit angry. "I" thought Jimmy was not friendly.America is a society advocates individualism and their social relation is quite loose. They think friend is friend, money is money. What's more, compared with Chinese society, it is one with low-contexted culture, in which people would put everything in words and say it directly. In the case, Jimmy reminded "I" once again about the money lest "I" forget about it. To Jimmy, it was the fault of "I" not mentioning about the borrowed money earlier. So, when "I" asked about it, he said "Why didn't you remind me earlier?"What’s more, Americans don’t readily give money to others, which will most likely render a sense of humiliation about one’s ability to earn one’s own living. So in this case, Jimmy is a bit annoyed for “I” not remind him to pay back the borrowed money. He thought that he had been looked upon by “I”.Unit2 Akey concept:Five Relationships of Confucianism孔子的五伦思想 humanism 人道主义individualism个人主义collectivism集体主义individual's right个人权利1. According to Confucianism , what are the five cardinal relationships in Chinese society and what should these relationships be?Five cardinal relationship: ruler-minister, father-son, husband-wife, elder-younger brother and friend and friend. This was explained as “There should be affection between father and son, righteous sense of duty between ruler and minister, division of function between man and wife, stratification between old and young, and good faith between friends.”2. Can you tell the main influence of Confucianism on the ideology of Chinese people?In traditional Chinese beliefs, especially in Confucianism, collectivism is appreciated .It emphasizes cooperation among group members and individual success is due to the collective effort of the staff in a unit,an organization or a community .3. Can you tell the main influence of the Renaissance on Western values?In the Renaissance period of England ,people began to emphasize the dignity of human beings and the importance of the present life .This is the rudiment of Humanism .People began to respect the humanity from then on ,and then developed into the ideas of what we always call freedom ,democracy .4. What is the difference between collectivism and individualism?Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .Collectivism emphasizes cooperation among group members.(1)Westerners tend to believe that people should rely on themselvesas much as possible--and usually expect other people to do the same .People in collectivist cultures generally feel they have a right to expect help from other members of their groups ,and they also tend to feel they have an obligation to help other members of their groups .(2)Westerners generally feel that the rights of individuals shouldnot be subordinated to the needs of a larger group .People in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.(3)Westerners tend to believe that individuals should make decisionsfor themselves, and that individuals should take credit responsibility for what they are personally done. People in collectivist cultures tend to feel more that they are representative of their group, and to accept more responsibility for other members of their groups too.(4)Westerners tend to view individualism as a good thing .The Chineseterm for “individualism,”geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.5. Why is it said that Americans are selfish? Do you think they are selfish? why or why not?Because Chinese term for “individualism,” geren zhuyi, often has a somewhat negative connotation, and is sometimes used as a synonym for “selfishness”.No, I don’t think so .Individualism refers to the doctrine that the rights of the individual are the most important ones in a society .The word “individualism”has no negative connotation ,in fact ,its connotation is somewhat positive .6. Are all the Westerners individualists? Are all the Chinese collectivists? (P20 para20)Saying that Western culture is individualist does not mean that all Westerners are always individualist. Rather, it means that Westerners are more likely to think and act in individualist ways than people in collectivist cultures are. The difference between individualist and collectivist cultures is relative, not absolute.Case study1.Would you please help Shi Hai interpret the Chinese saying he mentioned? Common fame is seldom to blame; shoot the bird which takes the lead; The outstanding usually bear the brunt of attack.2. Would you please make suitable explanations for his declining the promotion so that Joe would understand him?Chinese people respect collectivism and emphasize cooperation, so individual success is due to the collective effort of the staff in a unit .so he thinks he should not receive the honor personally.Unit3 Akey concept:Nuclear family 核心家庭 happiness of individual member 个人主义幸福Sense of equality 平等意识 independence and individualism 独立自主1．How do Americans treat their newly-born babies and young adults?The American parents put a newborn in a separate bedroom when the childis a few weeks old. They like to preserve their privacy.2. What is the base of an American marriage? Why is divorce rate so highin the United States?(1)Romantic love is most often the basis for marriage in U.S(2)They are extremely idealist about marriage, and they want deeply loved and deeply understood. But it is because Americans expect so much from marriage that so many divorced.3. What is the typical life of the old people in America? Why don’t they live together with their children?(1)American old people live apart from their children. Some families may place older relatives in nursing homes.(2)Their financial support is often provided by government-sponsored, social security or welfare systems. And older people often seek their own friends rather than becoming too emotionally dependent on their children.4. As a child in a Chinese family, how can you make your parents happy? Answer is open.1). To advance the family as a group and bring honor to the family name as well.2).To show filial duty and responsibility to parents. 3). To emphasize the peace and harmony of a family.case1: Q1：He will feel amazing and sympathy for her ,for which she is old enough but still living alone.Q2:1.In individualist cultures like that of the US, children arealienated from parents because parents chain them to be independent, “push them out of the nest”.2.Because of the cultural emphasis on self-reliance, the mother feelsit is inappropriate to ask for help, and the children may even think it is inappropriate to offer.3.Individualism leads people to feel they should stay out of eachother’s business.Case2:1).It is an offence to slap a child in America, but not in China. In America,ill-treating the children is illegal. The police may arrest the parents and send the children to DCFS shelter.2)In America, a sense of equality often exists in American homes.3). In China, parents regard their children as private prosperity.Chinese think Beating means love, scolding means affection tochildren.Unit3 BKey concepts：A member of many groups 各种群体中的成员Impermanence暂时Personal goals个人目标/Individual’needs个人需求Responsibilities 职责 A series of concentric circles 一系列同心圆Stable 稳固 Connection VS contract关系和合约Comprehension questions1.What are the characteristics of American social relationship? Impermanent and loose, individual’s needs come first, contractual and compartmentalized.2.Why is American social relationship impermanent?They are members of many groups simultaneously. If they personal goals are no longer being met by a group,they move on and probably look to new associates for the benefits they used to receive from the former group.3.Can you draw a picture to illustrate the pattern of Chinese socialrelationship? Who are in the inner most part and who are in the outside ?what is the difference between each part?○2I and family are in the inner most part while everyone else in the geographic area or nation or world are in the outside.○3 the difference between inner and out side is from most important to least important.4.What are the different understanding of friend between Chinese andAmerican?•1). Americans have casual, friendly relationships with many people , but deeper, close friendships with only a few. (para8) •American friendships tend to be very compartmentalized because they are based on a shared activity, event, or experience. (para9) •2). Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those whose values and behaviors are in some way deemed undesirable. (para10) •5.Do you think friendship shares some common elements in differentcultures? If you do, what are they?Answer is open.Both regard friendship as a very important thing to individuals.Case 1•Because Jackson thinks friendship is mostly a matter of providing emotional support and spend time together .•It’s not appropriate for the Americans to use personal connections to help a friend get something hard to obtain.•This situation creates dependence of one person on the other and it goes against the principle of equality.Case 2• 1. Not really, just because their children like to play together, these two women plan to get together at each other’s houses.• 2. They are common friends. a). American friendships are based ona shared activity, event, or experience. b). They view themselvesand others as a composite of distinct interests. c). Their children like to play together, so they have some common interests. d). They may get together just because their kids would enjoy that.Case3•Q1.They broken their friendship because they finished they common chemistry class and didn’t see each other very much at school.•No one should be blamed for it because the different culture between Jordan and the United States lead to different attitudes to friendship.•Q2.No I don’t think so. Because American friendship is impermanent and based on a shared class, activity or event .If one drop out of it, they may lose contact with the friends with whom they sharedthat activity.Unit5AKey concepts：Gentleness and benevolence温柔与仁慈harmony 和谐violence and cruelty暴力和残酷conquest over nature征服自然exquisiteness and taste 精致和品位nutrition and balance 均衡营养pragmatism实用主义1.What are the functions of chopsticks?Chopsticks can nip, pick, rip and stir food.2.What are the possible reasons for Americans＇use of forks and knives at dinner?The ancestors of many Western countries lived by hunting. Meat was their basic food source and gradually took the place of staple food. They had to use forks and knives to cut and pork their food.3.Why do Chinese pay more attention to the taste of food?That appeals to the traditional ideology of China. Confucius emphasized the delight that food could bring to us. The standards of quality and taste that Confucius recommended required the perfect blend of ingredients, herbs and condiments---a blend which would result in the perfect combination of flavor.4.Why do Americans pay more attention to nutrition?Under the influence of pragmatism, food or eating is just a way to keep healthy to Westerners, having little to do with artistry. What they care about most is the nutrition contained in food and the balance of the whole diet structure rather than exquisiteness in cuisine and taste of food.5.Do you know why vegetables became the staple food of the Chinese, while meat became the main food of Americans?• 1. Historically, China is an agricultural country, while the ancestors of Americans lived by hunting.• 2. Environmentally, China has a large amount of population and lack of land to support a cattle industry. America has an abundance of fertile, flat land for grazing cattle and food production.•Case Study:• 1.Why did Ling Hong’s mother keep on encouraging Susan to eat more even after Susan refused?•In Chinese culture, Ling Hong’s mother kept on encouraging Susan to eat more is to show the hospitality of the host to Susan.• 2.Why did Susan feel embarrassed when Ling Hong’s mother put some food in her bowl with her chopsticks?•Because in western culture, food is usually served separately to each person----partly for hygiene reasons and partly due toindividualism.Unit6 AKey concepts ：1.Creativity: 创造力the ability to use your imagination to produce newideas, make things.2.Exploring:探索1)、to discuss or think about something carefully；2)、to travel around an area in order to find out about it；3)、written to feel something with your hand or another part of your body to find out what it is like3.Self-reliant：自主的able to do or decide things by yourself, without depending on the help or advice of other peopleOriginality：.独创性1. the ability to think and act independently 2. thequality of being new and original (not derived from something else)Molding and shaping: 塑造to guide (sb.) with the intent to control.1、How do the Chinese teach their children ? How do American do? Can youfind the theories supporting the different teaching methods?2. Answer is open.3. Answer is open. Don’t help the baby stand immediately. Let the baby explore and experience, and try to find the balance to stand by itself.Case1:Firstly, Chinese students are used to take what the teacher's said as authority, and try to memorize what is given in lessons. On the other hand, teaching in China focus more on knowledge than on creation, to make students with the same ideas, the same knowledge. Moreover, to them, it is impolite to challenge the teacher's words, to form different ideas from the teacher. But to the Westerners, things are quite different. The aim of western education is to produce students with different ideas, to develop their creativity. To them, the more questions asked in class means more attention you give to what the teacher says. And more interest you show to the topic and the teacher. So, in this case, Professor Johnson mistook the silence of the students as their no interest in his subject, and felt disappointed.Case21. Because the American teacher thought that I was an adult, I should at least have some ideas about a question, no matter how difficult it is, even the answer is totally wrong.2. Chinese educators are used to “teaching by holding his hand”. So long as the students are shown how to do something, they are less likely to solve a problem effectively by themselves. They may lack of creativity and self-reliance.unit7AKey concepts；1.Monochronic time : 单一时间an approach that favors linear structure and focus on one event or interaction at a time.2.Polychronic time: 多元时间people may attend to many things happening at once in this approach to time3.linear structure: 线性结构sequential blocks that can be organized, quantified, and scheduled.4. Schedule oriented:以计划为方向的 people doing one thing at a time during a specified time-period, working on a single task until it is finished.5. People oriented:以人为方向的do not emphasize scheduling by separating time into discrete, fixed segments.6. Punctuality:严守时间 everyone is supposed to arrive on time when attending a formal banquet or meeting appointments.Comprehension questions (p82)1. What is monochromic cultures? What is polychromic cultures? Monochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished. Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.2. what are the different attitudes monochromic people and polychromic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.), sequential blocks that can be organized, quantified, and scheduled. Polychronic people prefer not to have detailed plans imposed on them but want to make their own plans and meet deadlines in their own way.3.What difficulties might an M-time-oriented person encounter when interacting someone who follows a P-time orientation? What kind of feelings might emerge during their meeting?Difficulties: M-time-oriented person should keep waiting.Feelings: To feel put down, angry and frustrated.4．What difficulties might a P-time-oriented person encounter when meeting someone who follows an M-time orientation? What kind of feelings might emerge during their meeting?Difficulties: P-time-oriented person dislikes to squeeze people in . They prefer not to have detailed plans imposed on them. Feelings: To feel compelled and uncomfortable.5．What are the strengths and weaknesses of M-time system and P-time system?•M. S: stimulating, productive, desirable, punctual• W: without reference to logic and human needs•.•P. S: Being oriented toward people, emphasizing human needs.• W: wasteful and distracting, not punctualCase1(para3)• 1.No , I don't like . Robert is a monochronicpeople , these people see time as being dividedinto fixed elements(seconds ,minutes ,hours ,etc), sequentialblocks that can be organized, quantified, andscheduled .They love to plan in detail, make lists,keep track of activities and organize time into adaily routine. so Robert does things like this.• 2. I'm a polychronic people , I dislike doingthings in haste.Case2(para5)•The director is a polychronic people , peoplein such kind of cultures do not emphasize scheduling by separating time into discrete, fixed segments. They treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time , they do not perceive appointments as iron-clad commitments ,therefore ,in these cultures, personal interaction an relationship development are more important than making appointments or meeting deadlines. so the director had the behavior toward Katherine .Unit10 B课后四个comprehension questions:Case Study:❖Question 1: Why does the secretary quit her job?❖The manager has made a number of mistakes, by not understanding that in some cultures it is not acceptable to criticize people in front of others.This is because a public telling-off leads to a "loss of face". It can also be unacceptable to show emotion at the workplace. Although there are always going to be times when criticism is necessary, in this cultural context, direct criticism, even in a one-to-one situation, is not acceptable.❖Question 2: Can you give some suggestions to handle the situation?Verluyten, who has carried out research into indirectness and conflict avoidance amongst executives in a range of countries, suggests that there are three ways of dealing with the situation:❖ 1 Blur the sender. This means that you don't criticize the person directly. but do so through a friend or colleague.❖ 2 Blur the receiver. This means that you mention the problem in front of thewhole group, rather than pick out an individual.❖ 3 Blur the message. This could mean talking about a hypothetical case, or asking indirect questions, such as "Do you still live out of town?" or "How is the baby?" It might even involve giving excessive praise-- the secretary would then know that something was wrong.。
大学英语跨文化交际教程课后答案(全)
Unit1 Sportsmanship:It is the ability to practise a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.2.Traditionally, an Englishman is thought to be reserved, unemotional, courteous, shy of strangers, suspicious of change, and slow to accept new ideas.3.It is the ability to practise a sport according to its rules, while also showing generosity to one’s oppo nent and good temper in defeat. Moreover, sportsmanship as an idea is applied to life in general.The pioneering spirit:Except for the brought from Africa, immigrants came to America voluntarily, early in search of greater prosperity and freedom.Rags-to-riches:It is story about a poor boy who, because he was hardworking, honest, and lucky, grew up to become rich and respected.American dream: The belief that any individual, no matter how poor, can achieve weather and fame through diligence and virtue.1.Traditionally, individualism, independence and collaboration, practice, tolerance, melting pot and racial discrimination are the character of Americans.3.The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue.Unit 2 Key concepts Five relationships Five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend.Humanism Humanism means that man not only had the right to enjoy the beauty of their life, but also had the ability to perfect themselves and perform wonders. Individualism An individualism culture is one in which people tend to view themselves ad individuals and to emphasize the needs of individuals.Collectivism A collectivism culture is one in which people tend to view themselves as members of groups (families, work units, tribes, nations), and usually consider the needs of the group to be more important than the needs of individuals. Comprehension questions1.According to Confucianism, what are the five cardinal relationships in Chinese society and what should these relationships beThat is the well-known five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend. This was explained as" There should be affection between man and wife, stratification between old and young, and good faith between friends."2.What is the difference between collectivism and individualismFirstly, westerns tend to believe that people should rely on themselves as much as possible- and they usually expect other people to do the same. So they don't think they have the obligation to help family members and friends during emergency situations. In contrast, people in collectivist cultures generally feel that they have a right to help other members of their groups.Secondly, westerns generally feel that the rights of individuals should not be subordinated to the needs of a larger group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of the group. In contrast, people in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of thegroup.Thirdly, westerners tend to believe that individuals should make decisions for themselves, and that individuals should take credit and responsibility for what they have personally done. In contrast, people in collectivist cultures tend to feel more that they are representatives of their group, and to accept more responsibility for the other members of their groups too.A final difference lies in the way people in different cultures view the idea of "individualism". Westerners tend to view individualism as a good thing. In contrast, the Chinese term for "individualism", often has a somewhat negative connotation, and is sometimes used as a synonym for "selfishness."Unit3 Nuclear family: include a husband, a wife and their childrenExtended family:adult couples are expected to form their own household with either of their biological families.2. Because they desire a close and intense bond with their partners，they expect so much from marriage that so many get divorcedImpermanence: the property of not existing for indefinitely long durations. Stable: resistant to change of position or conditionConnection vs. contract: relationship4. ①Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those values and behaviors are in some way deemed undesirable. ②In China a friend is accepted completely or not at all ③Chinese friends give each other much more concrete help and assistance than Western friends do.①American have casual, friendly relationships with many people, but deeper, closer friendships with only a few. ②American friendships tend to be very compartmentalized. ③American fr iendships is mostly a matter of providing emotional support and spending time together.Unit5 Nutrition and balance:a look at the nutritional information, like the number of calories preserving, grams of fat, sodium, cholesterol, fiber and sugar content will make you more knowledgeable in selecting foods to reduce your nutritional health risk.Pragmatism:in the westerns’ eyes, food or eating is just a way to keep healthy, having little to do with artistry. Nor will they be particular about the taste of food too much.Unit6 Creativity: the ability to createSelf-reliance: is a principal value of child rearing in middle-class American. Originality：do the Chinese teach their childrenA: Chinese teach their children by holding their handsHow do Americans do A: On their own and even to discover new problem for which creative solutions are wanted.Can you find the theories supporting the two different teaching methodA: Evolutionary and revolutionary2. Can you tell any other differences between the two educational systemsA:The contrast between the two cultures can also be seen in the fears we bothharbor. Chinese teachers are fearful that if skills are not acquired early, they may never be acquired; there is, on the other hand, no comparable hurry to promote creativity. American educators fear that unless creativity has been acquired early, it may never emerge; on the other hand, skills can be picked up later.Unit7 Key concepts Monochronic time Monochronic time is an approach that favors linear structure and focus on one event or interaction at a time. Polychronic time A polychronic time system is a system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychromic of time.Linear structure In monochromic time, linear structure means people focus on one event or interaction at a time.Schedule oriented People in polychronic time cultures treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time.People oriented Polychronic individuals are oriented toward people, human relationships, and the family, which is the core of their existence. Family takes precedence over everything else, close friends come next..Comprehension questionsWhat is monochronic culture What is polychronic cultureMonochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished.Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.What are the different attitudes monchronic people and polychronic people hold toward time Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.)Sequential blocks that can be organized, quantified, and scheduled.What are the strengths and weaknesses of M-time system and P-time systemOnce the time is set, it is rarely changed, and people take it seriously. M-time cultures is one who violates the rule of punctuality shall be punished seriously. Matters in a polychronic plans for the future: even important plans maybe changed right up the minute of execution.Unit 9Key concepts High-context culture High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low-context culture Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessThe message which someone expressed is elliptical, indirect, and allusive. Explicitness The message which someone expressed is direct, and completely encoded in words, and meaning is entrusted almost entirely to words..Verbalizing Verbalizing- that is, to put things in words, whether written or oral.Comprehensive questionsWhat is High-context culture What is Low-context cultureHigh context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessWhat does silence mean in high-context cultures What is the function of silence in high-context cultures It means entirely accepted.In the individual level, silence can be viewed as a state of being allowing you to experience the highest truth and bliss; on the interpersonal level, silence can be used to promote harmony, cooperation, and other collectivistic values; on the level of social movements, silence can be protest.Why does silence mean differently in different culturesDifferent in the uses of silence can be best examined in high-context and low-context cultures. High-context cultures are relational, collectivist, intuitive, and contemplative. Low-context cultures are logical, linear, individualistic, and action-oriented.Key conceptsCulture shock Culture shock happens to people who have been suddenly transplanted abroad. It is, first and foremost an emotional phenomenon; then comes cognitive disorientation and identity dissonance.Comprehension questionsWhat are the five stages of the cultural adjustment process Does everyone have the same experienceThe five stages of the cultural adjustment process:Honeymoon period: Initially many people are fascinated and excited by everything of the new culture.Culture shock: The individuals are immersed in news problems: housing, transportation, employment, shopping, and language.Initial adjustment: Everyone activities such as housing and shopping are no longer major problems. The visitors may not yet be fluent in the spoken language, but they can express their basic ideas and feelings.Mental isolations: Individuals away from their family and good friends for a long time may feel lonely.Acceptance and integration: A routine ( eg; work, business, or school) has been established. The newcomer has become accustomed to the habits, customs, foods, and characteristics of the people in the new culture.Individuals experience the stages of adjustment in different ways. Some people never experience a “honeymoon” period because the circumstances of their coming to a new country may have been too painful. In addition, certain stages last longer for some than for others, depending on such factors as the newcomer’s personality, age,language and cultural competence, support from family and friends, financial situation, job status, and motivations for being in the new country.。
新编跨文化交际英语教程——案例分析(主编：许力生)Word 打印版欧阳歌谷创编
Unit 1欧阳歌谷（2021.02.01）Communication Across CulturesCase 1 (Page 23)This case took place in 3 cultures. There seemed to be problems in communicatingwith people of different cultures in spite of the efforts to achieve understnading.1）In Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard’s mistake might be that he choseto praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host or hostess it was as if he had attended an art exhibit and complimented the artist by saying, “What beautiful frames your pictures are in!”2）In Japan the situation may be more complicated. Japanese people value order and harmony among a group, and that the group is valued more than any particularmember. In contrast, Americans stress individuality and are apt to assert individual differences when they seem justifiably to be in conflict with the goals or values of the group. In this case, Richard’s mistake was making great efforts to defend himself even if the error is notintentiona. A simple apology and acceptance of the blame would have been appropriate3)When it comes to England, w expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the valuess expressed in this gesture: for Americans, “Help yourself”; for the English counterpart, “Be my guest.” American and English people equally enjoy entertaining and being entertained, but they differ in the value of the distinction. Typically, the ideal guest at an American party is obe who “makeshimself at home”. For the English host, such guest behavior is presumptuous or rude.Case 2 (Page 24)A common cultural misunderstanding in classes involvs conflicts between what is said to be direct communication style and indirect communication style. In Americanculture, people tend to say what is on their minds and mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that’s why the students from Mexico readily adopted the techniques of asking questions in class.However, Korean people generally prefer indirect communication style, and therefore they tend not to say what is on their minds and to rely more on implications and inference, so as to be polite and repectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3 (Page 24)The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters woould do in borrowing without askingevery time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out). Case 4 (Page 25)It might be simply a question of different rhythms.Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others. However, it is seldom that Americans engage themselves entirely in a friendship. Their friendshipare warm, but casual and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner------not because you don’t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extendedan invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reserve this------see the second friend in the mornings for informal coffee meetings, and invite the first one more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends rapidly, and they don’t feel like it n ecessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances, people from many other cultures would be hurt very deeply.Unit 2Culture and CommunicationThe analysis of this case: (Page 38)The least three things among the following Tom did that were regarded to be impolite:b. Tom opens the gift as soon as he is presented with it.d. Tom does not make a second offer of drinks when they refuse the first.e. Tom talks about the cost of living in the U.S.A.f. Tom does not ask them to stay longer when they say they must be leaving.g. Tom does not go out to see them off.Case 5 (Page 60)Analysis: The Chinese guide should refuse the first offer because he is obeying the Chinese rules for communication. We Chinese are modest, polite and well-behaved. Maybe the guide is waiting for a second or third offer of beer, but he doesn’t know the reasons behind the rule in American culture that you do not push alcoholic beverages on anyone. A person may not drink for religious reasons, he may be a reformed alcoholic, or he may be allergic. Whatever the reason, you donot insist on offering alcohol. So they politely never made a second offer of beer to the guide.Case 6 (Page 61)When a speaker says something to a hearer,there are at least three kinds of meanings involved: utterance meaning, the speaker’s meaning and the hearer’s meaning. In the dialogue, when Litz asked how long her mother-in-law was going to stay, she meant that if she knew how long she was going to saty in Finland, she would be able to make proper arrangements for her, such as taking her out to some sightseeing. However, her mother-in-law took Litz’s question to mean “Litz does not want me to saty forlon g”. From the Chinese point of view, it seems inappropriate for Litz to ask such a question just two days after her mother-in-law’s arrival. If she has to ask the question, it would be better to ask some time later and she should not let her mother-in-law hear it. Case 7 (Page 62)Analysis:Keiko insists on giving valuable gifts to her college friends, because in countries like Japan, exchanginggifts is a strongly rooted social tradition. Should you receive a gift, and don’t have one to offer in return, you will probably create a crisis. If not as serious as a crisis, one who doesn’t offer a gift in return may be considered rude or impolite. Therefore, in Japan, gifts are a symbolic way to show the care, respect, gratitude and further friendship. Keiko’s c ollege friends would rather round up some of the necessary items and they are willing to have her use them. They really expected nothing from her. For in America, people donate their used household items to church or to the community. They would never consider these old items as gifts to Keiko. So Keiko’s valuable gifts have made her American friends feel uncomfortableWhen the Chinese girl Amy fell in love with an American boy at that time, it seems that she preferred to celebrate Chritmas in the American way, for she wanted very much to appear the same as other American girls. She did not like to see her boyfriend disappointed at the “shabby” Chinese Christmas. That’s why she cried when she found out her parents had invited the minister’s family over for the Christmas Eve dinner. She thought the menu for the Chritmas meal created by her mother a strange one because there were no roast turkey and sweet potatoes but only Chinese food. How could she notice then the food chosen by her mother were all her favorites?From this case, we can find a lot of differences between the Chinese and Western cultures in what is appropriate food for a banquet, what are good table manners, and how one should behave to be hospitable. However, one should never fe el shame just because one’s culture is different from others’. As Amy’s mother told her, you must be proud to be different, and your only shame is to have shame.Unit 3Cultural Diversity●Between friends there is inevitably a kind ofequality of give-and-take. But in different cultures, people view this differently. In Chinese culture,friendships develop slowly because they are built tolast. We Chinese prefer the saying “A friend indeedis a friend in need.” And we never refuse theasking for help from a friend. We never forget thetimely help by a friend when we are on the rocks.But In American culture, they view this in adifferent way. Once helped, they offer their helponly once. That’s why Jackson said that Mr. Zhaowas asking too much. In their view, friendships arebased on common interests.1 Different Lands, Different Friendships(P 77)●French Friendships●German Friendships●English Friendships●Chinese Friendships (见补充材料）●American Friendships (见补充材料）补充案例（American Friendship）Two mothers, Carmen and Judy, are talking to each other at a park while their children are playing together in the sand.Caemen: Hi, Judy.Judy: Hi, Carmen. How are you?Carmen: Fine. I’m glad to see that our children like to play together.Judy: Yeah, me too. I remember just a month ago they weren’t sharing their toys.Carmen: Now it looks like they’re enjoying each other. Judy: Finally! Maybe we could get together at eachother’s houses sometime. I’msure the kids would enjoy that.C armen: Sure. That’d be nice.Judy: Well, let’s do it soon.Carmen: O.K.(Judy and Carmen continue to talk while their children play.)Case AnalysisJudy and Carmen are not real friends. They don’t want to get together, really. They once met each other a month ago. Americans sometimes make general invitation like “Let’s get together sometimes.” Often this is just away to be friendly. It is not always a real invitation. If they’d like to set a specific (exact) time, that means a real offer.2Family Structure (P83)●Chinese Family●Filipinos Family●Vietnamese Family●Japanese Family (See Case 9 and Case 10)●Latin American FamilyCase 9 (Page 96)Traditional Japanese respect their elders and feel a deep sense of duty toward them. The elders in traditional Japanese families are typically overpowered. So the grandfather seemed to be an absolute authority for the young chairman. In Japanese culture challenging or disagreeing with eilder’s opinions would be deemed as being disrespectful. That is why the young chairman said nothing but just nodded and agreed with his grandfather. And it results in the Japanese company’s withdrawal from the negotiations concerning a relationship with Phil’s company a week later.Case 10 (Page 97)In Japan, a company is very much like a big family, inwhich the manager will take care of the employees and the employees are expected to cevote themselves to the development of thecompany and, if it is necessary, to sacrifice their own interests for the interests of the company. But to the French, a company is just a loosely-knit social organization wherein individuals aresupposed to take care of themselves and their families. And the family is the number one priority, which isunlike the Japanese model “not involving females and the right to decide bydominant male”.Case 11 (Page 97)In most cultures, an apology is needed when an offence or violation of social norms has taken place. To many Westerners, Japanese apologize more frequently and an apology in Japanese does not necessarily mean that the person is acknowledging a fault. To many Japanese, Westeners may seem to be rude just because they do not apologize as often as the Japanese would do. In this case, the atitude of the Australian student’s parents is shocking the Japanese but will be acceptable in anEnglish-speaking society, for the student is already anadult and can be responsible for her own deeds.Case 12 (Page 98)In this case, it seems that the Chinese expectation were not fulfilled. First, having two people sharing host responsibilities could be confusing to the Chinese.Second, in China, it is a tradition for the host to offer a welcome toast at the beginning of the meal. By not doing so, theCanadian might be thought rude. The abrupt departure of the Chinese from the banquet was probably an indication that they were not pleased with the way they were treated. The Canadians’ lack of understanding of the Chinese culture would be a problem in their dealingwith the visiting delegation.。
新编跨文化交际英语教程cases参考答案 中英文版
新编跨文化交际英语教程Intercultural Communication in EnglishCase study 参考答案Case 1 【page 23】In this case, there seemed to be problems in communicating with people of different cultures in spite of the efforts made to achieve understanding.在这种情况下，尽管人们努力去理解，但在与不同文化背景的人交流时似乎出现了问题。
We should know that in Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms.我们应该知道，在埃及，就像在许多文化中一样，人际关系被看得如此重要，以至于无法以客观和非个人的方式表达出来。
虽然美国人的确重视人际关系，但他们更倾向于用不那么个人化、更客观的方式来谈论人际关系。
In this case, Richard‘s mistake might be that he chose to praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, ―What beautiful frames your pictures are in.在这种情况下，理查德的错误可能是他选择赞美食物本身，而不是整个晚上，因为食物只是设置或借口。
大学英语跨文化交际教程课后答案(全)
大学英语跨文化交际教程课后答案(全)-CAL-FENGHAI.-(YICAI)-Company One1Unit1 Sportsmanship: It is the ability to practise a sport according to its rules, while also showing generosity to one’s opponent and good temper in defeat.2. Traditionally, an Englishman is thought to be reserved, unemotional, courteous, shy of strangers, suspicious of change, and slow to accept new ideas.3. It is the ability to practise a sport according to its rules, while also showing generosity to one’s oppo nent and good temper in defeat. Moreover, sportsmanship as an idea is applied to life in general.The pioneering spirit: Except for the brought from Africa, immigrants came to America voluntarily, early in search of greater prosperity and freedom.Rags-to-riches: It is story about a poor boy who, because he was hardworking, honest, and lucky, grew up to become rich and respected.American dream: The belief that any individual, no matter how poor, can achieve weather and fame through diligence and virtue.1. Traditionally, individualism, independence and collaboration, practice, tolerance, melting pot and racial discrimination are the character of Americans.3. The American Dream is the belief that any individual, no matter how poor, can achieve wealth and fame through diligence and virtue.Unit 2 Key concepts Five relationships Five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend.Humanism Humanism means that man not only had the right to enjoy the beauty of their life, but also had the ability to perfect themselves and perform wonders. Individualism An individualism culture is one in which people tend to view themselves ad individuals and to emphasize the needs of individuals.Collectivism A collectivism culture is one in which people tend to view themselves as members of groups (families, work units, tribes, nations), and usually consider the needs of the group to be more important than the needs of individuals. Comprehension questions1.According to Confucianism, what are the five cardinal relationships in Chinese society and what should these relationships be?That is the well-known five relationships: ruler-minister, father-son, husband-wife, elder-younger brother and friend-friend. This was explained as" There should be affection between man and wife, stratification between old and young, and good faith between friends."2.What is the difference between collectivism and individualism?Firstly, westerns tend to believe that people should rely on themselves as much as possible- and they usually expect other people to do the same. So they don't think they have the obligation to help family members and friends during emergency situations. In contrast, people in collectivist cultures generally feel that they have a right to help other members of their groups.Secondly, westerns generally feel that the rights of individuals should not be subordinated to the needs of a larger group, or at least that individuals should have the right to decide for themselves whether to sacrifice their personal benefit for the sake of the group. In contrast, people in collectivist cultures are generally more willing to accept the idea that individuals should sacrifice for the benefit of the group.Thirdly, westerners tend to believe that individuals should make decisions for themselves, and that individuals should take credit and responsibility for what they have personally done. In contrast, people in collectivist cultures tend to feel more that they are representatives of their group, and to accept more responsibility for the other members of their groups too.A final difference lies in the way people in different cultures view the idea of "individualism". Westerners tend to view individualism as a good thing. In contrast, the Chinese term for "individualism", often has a somewhat negative connotation, and is sometimes used as a synonym for "selfishness."Unit3 Nuclear family: include a husband, a wife and their childrenExtended family: adult couples are expected to form their own household with either of their biological families.2. Because they desire a close and intense bond with their partners，they expect so much from marriage that so many get divorcedImpermanence: the property of not existing for indefinitely long durations. Stable: resistant to change of position or conditionConnection vs. contract: relationship4. ①Chinese are likely to react more to the other person as a whole and will avoid forming friendships with those values and behaviors are in some way deemed undesirable. ②In China a friend is accepted completely or not at all ③Chinese friends give each other much more concrete help and assistance than Western friends do.①American have casual, friendly relationships with many people, but deeper, closer friendships with only a few. ②American friendships tend to be verycom partmentalized. ③American friendships is mostly a matter of providing emotional support and spending time together.Unit5 Nutrition and balance: a look at the nutritional information, like the number of calories preserving, grams of fat, sodium, cholesterol, fiber and sugar content will make you more knowledgeable in selecting foods to reduce your nutritional health risk.Pragmatism:in the westerns’ eyes, food or eating is just a way to keep healthy, having little to do with artistry. Nor will they be particular about the taste of food too much.Unit6 Creativity: the ability to createSelf-reliance: is a principal value of child rearing in middle-class American. Originality：1.How do the Chinese teach their children？A: Chinese teach their children by holding their handsHow do Americans do？A: On their own and even to discover new problem for which creative solutions are wanted.Can you find the theories supporting the two different teaching method？A: Evolutionary and revolutionary2. Can you tell any other differences between the two educational systems?A: The contrast between the two cultures can also be seen in the fears we both harbor. Chinese teachers are fearful that if skills are not acquired early, they may never be acquired; there is, on the other hand, no comparable hurry to promote creativity. American educators fear that unless creativity has been acquired early, it may never emerge; on the other hand, skills can be picked up later.Unit7 Key concepts Monochronic time Monochronic time is an approach that favors linear structure and focus on one event or interaction at a time. Polychronic time A polychronic time system is a system where several things can be done at once, and a more fluid approach is taken to scheduling time. Unlike Americans and most northern and western European cultures, Latin American and Arabic cultures use the polychromic of time.Linear structure In monochromic time, linear structure means people focus on one event or interaction at a time.Schedule oriented People in polychronic time cultures treat time as a less tangible medium so that they can interact with more than one person or do more than one thing at a time.People oriented Polychronic individuals are oriented toward people, human relationships, and the family, which is the core of their existence. Family takes precedence over everything else, close friends come next..Comprehension questionsWhat is monochronic culture What is polychronic cultureMonochronic cultures typically emphasize doing one thing at a time during a specified time-period, working on a single task until it is finished.Polychronic cultures are involved with many things at once, usually with varying levels of attention paid to each.What are the different attitudes monchronic people and polychronic people hold toward time?Monochronic people see time as being divided into fixed elements (seconds, minutes, hours, etc.)Sequential blocks that can be organized, quantified, and scheduled.What are the strengths and weaknesses of M-time system and P-time system? Once the time is set, it is rarely changed, and people take it seriously. M-time cultures is one who violates the rule of punctuality shall be punished seriously. Matters in a polychronic plans for the future: even important plans maybe changed right up the minute of execution.Unit 9Key concepts High-context culture High context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low-context culture Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessThe message which someone expressed is elliptical, indirect, and allusive.Explicitness The message which someone expressed is direct, and completely encoded in words, and meaning is entrusted almost entirely to words.. Verbalizing Verbalizing- that is, to put things in words, whether written or oral. Comprehensive questionsWhat is High-context culture What is Low-context cultureHigh context cultures rely on the context, either the actual physical environment of communication or an internalized social context or both, or convey a large part or even all of a message’s meaning.Low context culture, in which context is not assumed to be understood, messages are explicit, direct, and completely encoded in words, and meaning is entrusted almost entirely to words.ImplicitnessWhat does silence mean in high-context cultures What is the function of silence in high-context cultures It means entirely accepted.In the individual level, silence can be viewed as a state of being allowing you to experience the highest truth and bliss; on the interpersonal level, silence can be used to promote harmony, cooperation, and other collectivistic values; on the level of social movements, silence can be protest.Why does silence mean differently in different culturesDifferent in the uses of silence can be best examined in high-context and low-context cultures. High-context cultures are relational, collectivist, intuitive, and contemplative. Low-context cultures are logical, linear, individualistic, and action-oriented.Key conceptsCulture shock Culture shock happens to people who have been suddenly transplanted abroad. It is, first and foremost an emotional phenomenon; then comes cognitive disorientation and identity dissonance.Comprehension questionsWhat are the five stages of the cultural adjustment process Does everyone have the same experienceThe five stages of the cultural adjustment process:Honeymoon period: Initially many people are fascinated and excited by everything of the new culture.Culture shock: The individuals are immersed in news problems: housing, transportation, employment, shopping, and language.Initial adjustment: Everyone activities such as housing and shopping are no longer major problems. The visitors may not yet be fluent in the spoken language, but they can express their basic ideas and feelings.Mental isolations: Individuals away from their family and good friends for a long time may feel lonely.Acceptance and integration: A routine ( eg; work, business, or school) has been established. The newcomer has become accustomed to the habits, customs, foods, and characteristics of the people in the new culture.Individuals experience the stages of adjustment in different ways. Some people never experience a “honeymoon” period because the circumstances of their coming to a new country may have been too painful. In addition, certain stages last longer for some than for others, depending on such factors as the newcomer’s personality, age, language and cultural competence, support from family and friends, financial situation, job status, and motivations for being in the new country.。
[实用参考]大学英语跨文化交际教程案例分析双语答案.doc
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Case2:WhiteDressCaseanalPsis:TheIndianwomenmightthinktheweddingceremonPisafuneralifthePseethewestern brideinwhitegown.ThecasereflectsthesimilesandmetaphorsintheteGt.Cultureislikeaniceberg:wecani dentifPthecolorofthedresswornbPwomenindifferentcultures,butwedonotknowthevaluesunderneath. Cultureislikethewaterafishswimsin:peopleweardressofdifferentcolorsfordifferentconteGtbutthePus uallPtakeitforgrantedandneveraskwhP.白色的裙子案例分析:印度女人可能认为婚礼是一个葬礼,如果他们看到西方新娘白色礼服。
案例反映了明喻和隐喻的文本。
文化就像一座冰山:我们可以识别妇女所穿的衣服的颜色在不同的文化,但是我们不知道下面的值。
文化就像水中的鱼游:人们穿着不同颜色的不同的背景,但他们通常是理所当然,从不问为什么。
Case4:Coconut-skatingCaseanalPsis:Thecasereflectsthecharacteristicsofculture.Wecantellfromthecasethatcultureispe rvasiveand it’s learned.PeoplemaPinventdifferentwaPsforthingsevenassimpleastheissueoffloormopi ng.ThePhilippinewomanmusthavelearnedthiswaPofmoppingfromherownculture.Coconut-skating案例分析:这一事件反映出文化的特点。
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Case 2:White DressCase analysis: The Indian women might think the wedding ceremony is a funeral if they see the western bride in white gown. The case reflects the similes and metaphors in the text. Culture is like an iceberg: we can identify the color of the dress worn by women in different cultures, but we do not know the values underneath. Culture is like the water a fish swims in: people wear dress of different colors for different context but they usually take it for granted and never ask why.白色的裙子案例分析:印度女人可能认为婚礼是一个葬礼,如果他们看到西方新娘白色礼服。
案例反映了明喻和隐喻的文本。
文化就像一座冰山:我们可以识别妇女所穿的衣服的颜色在不同的文化,但是我们不知道下面的值。
文化就像水中的鱼游:人们穿着不同颜色的不同的背景,但他们通常是理所当然,从不问为什么。
Case 4:Coconut-skatingCase analysis: The case reflects the characteristics of culture. We can tell from the case that culture is pervasive and it’s learned. People may invent different ways for things even as simple as the issue of floor moping. The Philippine woman must have learned this way of mopping from her own culture.Coconut-skating案例分析:这一事件反映出文化的特点。
我们可以告诉从文化无处不在的情况下学习。
人们甚至可以创造不同的东西一样简单的问题地板闷闷不乐。
菲律宾女人必须学会了这样的擦自己的文化。
Case 12:Why Don’t You Eat the Pizza?This case can reflect the problems appearing during intercultural communication and how ignoring cultural differences can affect communication. In Malaysia, where most people are Muslims, people think the left hand is used only for cleaning the body and thus it is dirty and can not be used to pass food. Knowing nothing about the cultural difference, the American student puts himself in an embarrassing situation.你为什么不吃比萨吗?这种情况下可以反映出跨文化交流中出现的问题,忽略文化差异如何影响沟通。
在马来西亚,大多数人都是穆斯林,人们认为左手是仅用于清洗身体,因此它是脏的,不能用来传递食物。
任何了解文化差异,美国学生把自己在一个尴尬的局面。
Case 21:A Danish Woman in New Y orkThis case can reflect assuming similarity instead of difference. When communicating with pe ople from another culture, one is likely to regard and treat other people as “his people” and to assume there must be only one way of doing things: that is “his way”. In this case, the Danish woman assumes that her behavior of leaving the baby alone, which is common in Denmark, is also appropriate in New York. Here, she assumes what is suitable in her own culture is also indisputable in another culture. That is why the small conflict happens.一个丹麦的女人在纽约这种情况下可以反映假设相似而不同。
当与人交流从另一种文化,一个是可能认为和对待他人是“他的人”,认为必须有做事的方法只有一个:这是“他的方式”。
在这种情况下,丹麦女人假定她独自离开孩子的行为,这是常见的在丹麦,在纽约也合适。
这里,她认为什么是适合自己的文化在另一种文化也是毋庸置疑的。
这就是为什么会发生小冲突。
Case 23:Girl-nessThis case can reflect one of the translation problems: the lack of conceptual equivalence, which refers to abstract ideas that may not exist in the same fashion in different languages. Different cultures may attach different meanings to the same thing or person. Concerning this case, we should know what young females call themselves is very different in China from the States. In China, "girl" means someone who is young and single. In a way, it makes a female sound more desirable to be called a girl rather than a woman. For most people, "woman" means someone who is married and who probably is not young. In fact, most single Chinese females, such as university students, would be insulted to be called "women". While in the West, in formal, public settings, it is customary to call any woman who is past puberty a woman, even though she may not be legally old enough to vote, marry, purchase alcoholic beverages, drive a car, or sign a contract. This terminology became widespread during the "women's liberation movement in the 1960s". The term "'girl" is sometimes interpreted to be demeaning or disrespectful.girl-ness这种情况下可以反映出一个翻译问题:缺乏概念的等价性,指的是抽象的概念,在不同的语言中不存在的以相同的方式。
不同的文化含义是不同的同一件事或人。
关于这种情况,我们应该知道什么是年轻女性自称从美国在中国非常不同。
在中国,“女孩”意味着年轻和单身的人。
在某种程度上,它让女性声音更可取的被称为一个女孩而不是女人。
对大多数人来说,“女人”是指结婚的人谁可能不年轻。
事实上,大多数中国单身女性,如大学生、会侮辱了被称为“女人”。
而在西方,在正式、公共设置,按照惯例打电话给任何女人过去的青春期女性,尽管她可能不是合法投票年龄,结婚,购买酒精饮料,开车,或签订合同。
这个术语普及在“1960年代的妇女解放运动”。
“女孩”一词有时被解释为是贬低或无礼。
Case 25:Success StoryOne of the sources of the frustration and misunderstandings that occurred in this case was different notions of what was verbally relevant. In this case, Mary was expecting a much more direct response to her question. Ms. Goshima, however, was uncomfortable with the question and felt her response should be very indirect and establish a proper sense of modesty before revealing the answer to the question. If Mary had been more patient, she would have eventually heard the answer to her question, but she was not really paying attention when it finally came because she felt that Ms. Goshima's comments weren't really relevant to her query.成功的故事挫折和误解的来源之一,在这种情况下发生不同的口头的观念有关。