2019年电大《管理英语4》期末考试试题及答案
电大1389《管理英语4》国家开放大学历届试题2019年1月(含答案)
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习。
2019年1月1389国开电大本科《管理英语4》期末考试试题及答案
2019年1月1389国开电大本科《管理英语4》期末考试试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.―This project is too big for me to finish on time.―___________________A.Please dome a favor.B.You may ask for help.C.I'll give you a hand.[答案]C2.―I'dlikeawake-upcallat7：00a.m.， please!―OK，___________________A.you will certainly make itB.I'll make sure you get oneC.just do what you like[答案]B3.―Terribly sorry to interrupt， but may I use your dictionary?―Yes，___________________A.of courseB.it doesn't matterC.no hurry[答案]A4.―I think I have made a great mistake.―___________________A.I don't think so， You really made an error.B.I don't think so.It's really terrible.C.I don't think so.It's not your fault.[答案]C5.―___________________―I'd like to have this film developed.A.What's it?B.May I help you?C.What do you want?[答案]B二、词汇与结构(每小题2分，共30分)6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。
国开电大本科《管理英语4》历年期末考试(第三大题阅读判断题)题库试题及答案
国开电大本科《管理英语4》历年期末考试(第三大题阅读判断题)题库试题及答案三、阅读理解(每小题4分，共40分) 26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。
Passage 2 It＇s no secret that good leaders are also good communicators.Indeed，communication and leadership are inextricably tied.How can you galvanize， inspire or guide others if you don＇t communicate in a clear，credible and authentic way?Here are 5essential communication practices of effective leaders： 1.Mind the say-do gap.Trust is the bedrock of effective leadership—your behavior is your single greatest mode of communication， and it must be congruent with what you say.If your actions don＇t align with your words， you a restoring up trouble for the future.2.Make the complex simple.Effective leaders distill complex thoughts and strategies into simple， memorable terms that colleagues and customers can grasp and act upon.The most important thing is to clarify what you want to say， lookout for technical jargon and avoid business speak， which add complexity.Say what you mean in as few words as possible.3.Find your own e language that＇s distinctly your own； let your values come throughin your communication.Correct use of language and grammar are important，of course， but don’t become overly fixated on eloquence for eloquence＇s sake； concentrate on being distinct and real.People want real， people respect real， people follow real. 4.Be visible.Visibility is about letting your key stakeholders get a feel for who you are and what you care about.Don’t hide behind a computer and only interact with people electronically—see them face to face and voice to voice， and interact with them in a real，substantial way.In today＇s environment， where people are often burned out，it＇s important for employees to have a personal connection with you and the work you believe in.Show the people that work for you that you＇re engaged and that you care about them and their work.5.Listen with your eyes as well as your ears.Effective communication is a two-way process， and good leaders know how to ask good questions， and then listen with both their eyes and their ears.Because you are in a position of authority， others maybe reluctant to express their real opinions to you directly.You won’t always get direct feedback， so you need to also be able to read between the lines and look for the non-verbal cues. munication and leadership don＇t always go hand in hand. [答案]F 27.The say-do gap happens when people misunderstand their leader＇s intention. [答案]F ing technical jargon makes a leader convincing. [答案]F municating sincerely is always the best. [答案]T30.Observation is as important as communication when you want to know what people really think. [答案]T 2020年9月试题及答案三、阅读理解(每小题4分，共40分) 26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。
电大2018_2019年度管理英语4参考答案
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months. -________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all! 6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.A. that 正确B. /C. which15.We could let some of the staff work from home.______B__________?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.—Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading 不正确C. charging42. —_____B________—I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43.—What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48.—Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53.—Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.A. toB. with 不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58.—______C____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61.—Do you mind if I use vouchers to spend in a restaurant?—____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62.—Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.—____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67.—_____C_____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. like70.All the team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the-top? You mean…—______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72.—Why didn't you come to my birthday party yesterday?—________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74.Good work ____A____ good pay.A. deservesB. requests 不正确C. deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—_____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77.—Do you know where I can repair my motorcar?—_____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. —Haven't seen you for ages. What are you busy doing now?—_______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82.—Over-the-top? You mean…—_____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A. fareB. feeC. salary 不正确85.A child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86.—Can I have three days off next week, Mr. Smith?—__B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformC. reduce91. —Which of these hats do you want?—____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that 正确B. whichC. what95.To build the reservoir（水库），thousands of people have to be___A____ .A. relocatedC. reopened96.—Terribly sorry to interrupt, but may I use your dictionary?—Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry 不正确97.—Have you already paid? What's my share of the bill？—_____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basis99.___C__ there is smoke, there is fire.A. If 不正确B. WhenC. Wherepared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. —The Auto Show in the City Stadium has been canceled.—Oh, no！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102.—Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gave104.After days of investigation, the police were __B__ reality.A. looking into 不正确B. approachingC. finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. —You have to believe in yourself. No one else will, if you don't.—__________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107.—It's about a successful businessman's management experience, isn't it?—_____B_______A. My pleasure!B. That's right! 正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in 不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed 正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112.—I'd like a wake-up call at 7:00 a.m., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117.—Scott，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确119.please ___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arise120.When people are surrounded by ___B___ communication and encouragement, they can find thecourage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. —I'd like a wake-up call at 7:00 a.m., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122.—___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123.—Who should be responsible for the accident?—The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don’t normally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. T o introduce so me of the author’s ideas about management.B．T o introduce five distinct functions of managing proposed by Fayol.C. T o promote the book entitled Administration Industrielle et Generale.22. What are the influence of Fayol’s book Administration Indust rielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for people management?AA. 住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture?回答正确municationB.courageC.immitation2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite” means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T 30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.。
管理英语4期末考试题库
答案解析在题的下面选择填空题,1— Is it possible for you to work out the plan tonight?—__________选择一项：A. I'll do that.B. I think so.C. I'd love to.2，— We could let some of the staff work from home.________________?— That's a good idea.选择一项：A. Do you have any good ideasB. What do you think of itC. Is there anything else3，______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.选择一项：A. Not onlyB. Do not onlyC. Not only do,4，Supervisors should ______ their employees in two-way communication so that understanding takes place.选择一项：A. enableB. engageC. encourage,5，It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.选择一项：A. thatB. /C. which,解析1，解析：本题考核“询问可能性”的交际用语。
常用的答语一般使用I think…/I don’t think…等句型表达可能或否定。
电大2018-2019年度管理英语4答案
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months. -________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4.–I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5.–The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all! 6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7.–How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10.–You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13.The demands and requirements placed on the CEO of Sony are different from___B___on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity__A____we transform creativity and vision into the technologies.A. that正确B. /C. which15.We could let some of the staff work from home.______B__________?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to havea personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that29.When the message finally reached the Command Center,it___B_______“mutated”to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.—Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea34.Creativity,especially____A______which takes place across departmental boundaries,is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37.—How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked up。
2019年7月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)
2019年7月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.―Is it possible for you to work out the plan tonight？―___________________.A.I'll do that.B.I think so.C.I'd love to.[答案]B附：1.―今晚可以制定计划吗？—___________________。
A.我会去做。
B.我想是的。
C.我愿意。
[答案]B2.―How did your meeting go yesterday？―________actually，it was really frustrating.A.Not so goodB.Very goodC.Nothing special[答案]A附：2.―你昨天的会议怎么样？—________实际上，这真的很令人沮丧。
A.不太好B.很好C.没什么特别的[答案]A3.―I think things have been a bit difficult for us the last couple of months.―_______We've been working hard，but still getting behind.A.You're right.B.I'm afraid.C.I don't think so.[答案]A附：3.―我认为过去几个月对我们来说有些困难。
―_______我们一直在努力，但仍然落后。
A.你是对的。
B.我害怕。
C.我不这么认为。
[答案]A4.―Will you help me arrange a meeting with Mr.Brown，please？―___________________.A.No，no way.B.No，I can't.C.Sorry I can't.I have to finish my project rig ht now.[答案]C附：4.―请您帮我安排与布朗先生的会面好吗？—___________________。
1389国开电大本科《管理英语4》历年期末考试(第四大题写作)试题及答案汇编(珍藏版)
1389国开电大本科《管理英语4》历年期末考试(第四大题写作)试题及答案汇编(珍藏版)2021年7月试题及答案四、写作（共20分）31.根据要求写作文。
Write a composition with at least100words on My Dream Job.Your writing should include the followings.(1)position：customer service representative.(2)ability：communication and customer service skills.(3)reason：an expert in the product line and strong relationships with customers.附：在“我理想的职业”上写一篇至少100字的作文。
您的作品应包括以下内容。
(1)职位：客服代表。
(2)能力：沟通和客户服务能力。
(3)原因：产品线专家，与客户关系密切。
参考答案：Everyone has an ideal career in mind.My ideal career is to be a qualified customer service representative.First of all，I have multi-dimensional abilities such as active listening，verbal expression，and interpersonal skills;Secondly，I am good at having a clear understanding of myself，others，and the situation in the process of communication，clarifying my communication goals，and being good at understanding the thoughts and feelings of others;Third，I have certain professional skills.As a customer service officer，I can send the technology to users after the company's products are sold，so as to better serve the society.2021年1月试题及答案四、写作（共20分）31.根据要求写作文。
电大2018-2019年度管理英语4参考答案
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.A. that 正确B. /C. which15.We could let some of the staff work from home.______B__________?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.—Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.—If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading 不正确C. charging42. —_____B________—I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43.—What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48.—Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53.—Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.A. toB. with 不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58.—______C____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61.—Do you mind if I use vouchers to spend in a restaurant?—____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62.—Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确66. You'd better not push yourself too hard. You can ask the team and listen.—____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67.—_____C_____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. like70.All the team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the-top? You mean…—______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72.—Why didn't you come to my birthday party yesterday?—________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74.Good work ____A____ good pay.A. deservesB. requests 不正确C. deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatC. which 不正确76. I think I have made a great mistake.—_____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77.—Do you know where I can repair my motorcar?—_____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. —Haven't seen you for ages. What are you busy doing now?—_______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82.—Over-the-top? You mean…—_____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A. fareB. feeC. salary 不正确85.A child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86.—Can I have three days off next week, Mr. Smith?—__B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?—____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92.—If you don't believe in yourself, no one else will.—__C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that 正确B. whichC. what95.To build the reservoir（水库），thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96.—Terribly sorry to interrupt, but may I use your dictionary?—Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry 不正确97.—Have you already paid? What's my share of the bill？—_____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basis99.___C__ there is smoke, there is fire.A. If 不正确B. WhenC. Wherepared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. —The Auto Show in the City Stadium has been canceled.—Oh, no！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102.—Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gave104.After days of investigation, the police were __B__ reality.A. looking into 不正确B. approachingC. finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. —You have to believe in yourself. No one else will, if you don't.—__________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107.—It's about a successful businessman's management experience, isn't it?—_____B_______A. My pleasure!B. That's right! 正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in 不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed 正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112.—I'd like a wake-up call at 7:00 a.m., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw。
电大年度管理英语4参考答案
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.A. that 正确B. /C. which15.We could let some of the staff work from home.______B__________?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.— Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading 不正确C. charging42. —_____B________— I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43.— What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48.— Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53.— Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable inboth leadership and player roles.A. toB. with 不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58.— ______C____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61.— Do you mind if I use vouchers to spend in a restaurant?— ____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62.—Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67.— _____C_____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. like70.All the team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the-top? You mean…— ______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72.— Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74.Good work ____A____ good pay.A. deservesB. requests 不正确C. deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77.— Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. — Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82.— Over-the-top? You mean…— _____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.B. feeC. salary 不正确85.A child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86.— Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87.— If you don't believe in yourself, no one else will.— __C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. — Which of these hats do you want?— ____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92.— If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that 正确B. which95.To build the reservoir（水库）， thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96.— Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry 不正确97.— Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basis99.___C__ there is smoke, there is fire.A. If 不正确B. WhenC. Wherepared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. — The Auto Show in the City Stadium has been canceled.— Oh, no！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102.— Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gave104.After days of investigation, the police were __B__ reality.A. looking into 不正确B. approachingC. finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. — You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107.—It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right! 正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in 不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed 正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112.— I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117.—Scott，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确119.please ___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arise120.When people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. — I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122.— ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123.— Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don’t norm ally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some o f the author’s ideas about management.B．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22. What are the influence of Fayol’s book Administration Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for people management?AA. 住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s object ives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture?回答正确municationB.courageC.immitation2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite” means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T 30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.28. Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.29. Middle managers in Nokia delivered results more than they promised earlier.30. Noki a’s top managers should have had better conversation techniques to encourage internal coordination and truth.答案：26.F 27. F 28. T 29. F 30.T1. Communication and leadership don't always go hand in hand.回答正确2. The say-do gap happens when people misunderstand their leader's intention.回答正确3. Using technical jargon makes a leader convincing.回答不正确4. Communicating sincerely is always the best.回答正确5. Observation is as important as communication when you want to know what people really think.回答正确答案：1. F 2. F 3. F 4. T 5. T1. Team building event is traditionally related to playing games at resort.回答正确。
电大2018_2019年度管理英语4参考答案
英语参考答案一、选择题I、-I think thi ngs have bee n a bit difficult for us the last couple of mon ths.- _____ A ______ W e' ve bee n work ing hard, but still getti ng beh ind.A. You ' re right.B. I ' m afraid.C. I don ' t think so.2. —How can you expla in the latest situatio n?- A ,I know it is all my fault.A. SorryB. Excuse meC. I ' m afraid3. - Do you mind if I use vouchers to spe nd in a restaura nt?- _____ B ___A. Yes, please.B. Not at all. Go ahead.C. No, tha nk you.4. —I ' m going to Beijing for a few days.- _____ C ___ I wish I could go with you.A. It doesn ' t matter.B. Forget it.C. I really envy you.5. —The Auto Show in the City Stadium has bee n can celed.-Oh, no! A ________A. What a pity!B. It doesn ' t matterC. It ' s notinteresting at all!6-Is it possible for you to work out the pla n toni ght?- _____ B ______ .A. I ' ll do that.B. I think so.C. I ' d love to.7. - How did your meeting go yesterday?- A‘actually, it was really frustrating.A. Not so goodB. Very goodC. Noth ing special9. —Will you help me arrange a meeti ng with Mr. Brow n, please?- ___ C _____A. No, no way.B. No, I can ' t.C. Sorry I can ' t. I have to finish my project rightnow.10. - You' d better not push yourself too hard. You can turn to the team for help.-___B _______A. You are right.B. No, we can ' t do that.C.I think it will kill our time.II. This project is too big for me to finish on time.- ______ C ______ .A. Please do me a favorB. That is a daydreamC. I'll give you a hand12. AT&T found that employees with better pla nning and decisi on-mak ing skills were A to be promoted into man ageme nt jobs.A. more likelyB. more likeC. more un likely13. The dema nds and requireme nts placed on the CEOof Sony are differe nt from ___ B __ on the man ager of your local Wen dy's restaura ntA. theseB. thoseC. which14.I t is through en thusiasm and quiet inten sity A we tran sform creativity and visi on into the tech no logies.A. that 正确B. /C. which15. We could let some of the staff work from home. ___ B ________ ?—That's a good idea.A. Do you have any good ideasB. What do you thi nk of itC. Is there anything else16. Could you give us a speech on man ageme nt functions some day this week?—_____ C ________ .A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17. The HumanResource Managing Department at Honda is given specific instructions ______ C __ e mploy the best possible workers.A. how toB. on what toC. on how to18. Eve n the best continu ally seek ways to C ___ their skills.A. sharpB. sharpe nerC. sharpe n20. The resp on sibilities in han dbook B __ that man agers have to be concerned with efficie ncyand effect iven ess in the work process.A. implyB. in dicate 正确C. in terrupt21. so that un dersta nding takes place. BA. en ableB. En gageC. en courage22. Supervisors should _______ their employees in two-way communication so that understanding takesplace.A. en ableB. en gage 正确C. en courage23. A CEOs spe nd pla nning, the more profitable their compa nies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_______ C __________ .A. Yes, but ni have En glish classesB. Sorry, I have an appo in tme nt with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _______ A ____ people are often burned out, it's important for employeesto have a pers onal connection with you and the work you believe in.A. whereB. whe nC. while26. Effective leaders distill complex thoughts and strategies in to simple, memorable terms__B _______ c olleagues and customers can grasp and act upon.A. whe nB. that 正确C. who27. What you n eed to do is to keep things short and sweet, just the _ C __ .A. questio nsB. topicsC. highlights28. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29. Whe n the message fin ally reached the Comma nd Cen ter, it B ______ “ mutated ” to become—"Send three and four - pen ce, we're going to a dance. ”A. wasB. hadC. have30.I thi nk the primary A factor is there's bee n so much abse nee lately.A. con tribut ing 正确B. caus ingC. affect ing31.If dema nd is rising but the firm ___ C ____ from com muni cati on failure, the n stocks willfall and there will be un derstaffi ng.A. has bee n sufferi ngB. is going to sufferC. is sufferi ng正确32. — ________ C __________ iden tify the problems that have bee n occurri ng?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. —Will you go on a pic nic with us tomorrow?—_______ C __________ .A. Yes, but ni have English classesB. Sorry, I have an appointment with Dr. BrownC. rm afraidI have no idea34. Creativity, especially A _____ which takes place across departmental boundaries, is likelyto suffer hugely as team syn ergy slips.A. thatB. thoseC. /35. What you n eed to do is to keep things short and sweet, just the C __ .A. questio nsB. topicsC. highlights36. Every time I tried to say something, he would __B _ to something else.A. move offB. move onC. move over37. —How did your meeti ng go yesterday?—_______ A __________ actually, it was really frustrati ng.A. Not so goodB. Very goodC. Noth ing special38. —If you can't say what you've come to say at the meeti ng, what's the point?—_________ B________ ,but I think you might n eed to cha nge your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39. Effective leaders distill complex thoughts and strategies in to simple, memorable terms _ B _______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40. He's left now, but productivity has n't _C __ that much.A. carried on 不正确B. caught upC. picked up41. Who was _A ___ the meet ing ?A. chairingB. leading 不正确C. charging42. —____ B _______—rd like to have this film developed.A. What's it?B. May I help you?C. What do you wan t? 不正确43. —What are your teammates like?— A _______A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good frien ds.44. How do you get your members to _ C __ as a team?A. pull apartB. pull upC. pull together 正确45. The majority of these team challe nges __C _ any where.A. can deliverB. are deliveredC. can be delivered46.1 have bee n very lucky to have had A man agers duri ng my career so far.A. terrific 正确B. terribleC. terrifyi ng47. Will you help me arrange a meeti ng with Mr. Brow n, please?—___ C _______A. No, no way. 不正确B. No, I ca n't.C. Sorry I can't. I have to finish my project right now.48. —Could I borrow your iPad for a few hours?—___ B _______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.49. The team creates an en vir onment C __ people are comfortable in com muni cat ing, advocat ingpositi ons, and tak ing action.A. thatB. which 不正确C. i n which50. Team members are __ B __ as unique people with irreplaceable experiences, points of view,and kno wledge to con tribute.A. treatedB. viewedC. known不正确51.In high school, I am equally comfortable __ B__as a member of a team and independently.A. to work 不正确B. worki ngC. work52. I am sorry for what I have said to you.—_____ C _____A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53. —Could I borrow your iPad for a few hours?—_____ B_____A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It does n't matter.54.1 like to think __C __ . I am always the one finding new ways to a situation or challenge.A. in side of the boxB. of the boxC. outside of the box 正确55.1 believe that I have a lot to con tribute A a team environment, and am comfortable inboth leadership and player roles.A. toB. with 不正确C. for56. Regular and con crete feedback is importa nt __ B ___ who is not perform ing up toA. when to deal with a workerB. whe n deali ng with a workerC. whe n dealt with a worker 不正确57. Wow! This is a fan tastic project! I've n ever known you're so creative.—_____ C __A. Don't men ti on it.B. Great, I dare to say I am a tale nt. 不正确C. Thanks for your complime nts.58. — _____ C ___—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59. Lear ning new things has always bee n a great A for me.A. motivator 正确B. motivateC. motivatio n60. The leader __C _ at creati ng opport un ities to provide rewards, recog niti on and tha nks to his or her staff.A. exceedsB. excelle ntC. excels 正确61. —Do you mind if I use vouchers to spe nd in a restaura nt?—__ B ______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, tha nk you.62. —Can I get you a couple of tea?—_____ A_________________ .A. That's very n ice of youB. With pleasureC. You can, please 不正确63. __C _ clearly com muni cate with and actively liste n to employees is esse ntial performa nee.A. Be able toB. Be ing able 不正确C. Bei ng able to64. __ C _ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确her pote ntial. to improve theirC. Regardless of65. A n appreciated gift and the gesture of providi ng it will __B _ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and liste n.—AA. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67. — ____ C ____—You might as well write a tha nks-no te.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem n eeds might in clude the A from a workplace.A. rewardsB. rewarded 不正确C. rewarded69. Fifty-five per cent of the resp ondents said that praise and atte nti on from their supervisor would make them feel A the compa ny cared about them and their well-be ing.A. as ifB. even if 不正确C. like70. All the team members tried their best. We lost the game, ___ A ___ .A. howeverB. therefore 不正确C. si nee71. Over-the- top? You mean …—____ C _____A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72. —Why did n't you come to my birthday party yesterday?—______ B ___A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accide nt. 正确C. Fin e, I n ever go to birthday parties.73. At a rough A ____ , we will take ano ther four weeks to finish this pla n.A. estimate 正确B. valueC. account74. Good work A good pay.A. deservesB. requests 不正确C. deserts75. They have come to the con clusi on A _____ this win ter will be eve n colder tha n before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—___ C ______A. I don't thi nk so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't thi nk so. It's n ot your fault.77. —Do you know where I can repair my motorcar?—___ B ______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78. The workme n want to __ B ___ the nu mber of worki ng hours and to in crease pay.A. deleteB. decrease 正确C. depress79. We ndy suggests that we B ______ tomorrow.A. shall goB. should go 正确C. will go80. Without his assista nee, I A ______ the research last mon th.A. would n ot have completed 正确B. could not finishC. should not finish81. —Haven't see n you for ages. What are you busy doing now?—_____ C ____A. Yes ,long time no see.B. Yeah, tha nks for coming.C. I am worki ng part time in a bookstore. 正确82. —Over-the- top? You mean …— A ______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83. L inda walked at the head, A _____ by her colleagues.A. followedB. followi ng 不正确C. to follow84. Please ask the solicitor what his __ B ___ would be to take the case to court.A. fareB. feeC. salary 不正确85. A child's character is greatly in flue need by his home __ B __ .A. caseB. en vir onment 正确C. situati on86. —Can I have three days off next week, Mr. Smith?—__B __ . I can man age without you.A. I'm afraid notB. Of courseC. It depe nds 不正确87. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.88. They depe nd on each other to survive. In other words, they are B __ f or survival.A. in terwove nB. in terdepe ndent 正确C. intern atio nal89. He ordered that nothing __ B____ un til the police arrived.A. was touchedB. should be touched 正确C. had bee n touched90. Redu ndancy happe ns whe n employees n eed to __C their workforce. And as a result, some one gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?— A . Either will do.A. I don't mind 正确B. No problemC. Go ahead92. —If you don't believe in yourself, no one else will.—__C __ . Con fide nee is really importa nt.A. That's not the pointB. I don't thi nk so 不正确C. I could n't agree more93. By the end of the year, the sales pla n for the n ext year B __ .A. will be madeB. will have bee n madeC. have bee n made 不正确94. All A glitters （闪闪发光）is not gold.A. that 正确B. whichC. what95. To build the reservoir （水库）,thousands of people have to be A .A. relocatedB. repeated 不正确C. reopened96. —Terribly sorry to in terrupt, but may I use your dicti on ary?—Yes, _______ A ______ .A. of courseB. it doesn ' t matterC. no hurry 不正确97. —Have you already paid? What's my share of the bill ?—___ C ____ . It was n't very much.A. It's my shareB. None of your bus in ess 不正确C. Don't worry about it98. A n agreeme nt was reached on the C__ of mutual respect and mutual in terest.A. basic 不正确B. baseC. basis99. _ C__ there is smoke, there is fire.A. If 不正确B. WhenC. Where100. Compared A En glish, Chin ese is gen erally believed to be more difficult to learn.A. with 正确B. fromC. aga inst101. —The Auto Show in the City Stadium has bee n can celed.—Oh, no ! A __________A. What a pity!B. It does n't matter! 不正确C. It's not in terest ing at all!102. —Sorry for being late. I should have called you earlier.—___ C ____ . I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103. _A ___ the importa nee of En glish, we should put more effort in to it and try to learn it well.A. Give nB. Givi ng 不正确C. Gave104. After days of in vestigati on, the police were __B__ reality.A. looki ng into 不正确B. approach ingC. finding105. The reas on B__ he was abse nt from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106. ——You have to believe in yourself. No one else will, if you don't.—________ C _________ C on fide nee is really importa nt.A. It's not my eup of tea.B. I don't thi nk so. 不正确C. I could n't agree more.107. —It's about a successful bus in essma n's man ageme nt experie nee, is n't it?—___ B ______A. My pleasure!B. That's right! 正确C. It's up to you!108. The key A successful impleme ntati on is clearly com muni cat ing the strategy to the whole compa ny.A. toB. in 不正确C. of109. We __ B ___ with achieveme nt.A. doneB. are obsessed 正确C. catch up110. __C __ we can't compete in terms of size I do believe we hold an adva ntage in terms ofdedicati on to customer service.A. ThereforeB. ButC. Although 正确111. — Scott , I'd like to have your opinions about my written report.—_____ C ________ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. —I'd like a wake-up call at 7:00 a.m., please!—OK, ________ B _______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113. How do we expect to compete with a compa ny that has such a huge __C _ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确114. We n eed A com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta ndingB. plainC. gen eral 不正确115. This is the man __ B __ l ast night.A. whom I saw himB. whom I saw 正确C. what I saw116. _________ C _________ -Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确117. — Scott , I'd like to have your opinions about my written report.—_______ C _______ But I have one suggestio n.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118. He will write to me as soon as he _ B ___ h ome.A. will have retur nedB. returnsC. will return 不正确119. please A your hand if you have any questi on at all.A. raiseB. rise 不正确C. arise120. Whe n people are surr oun ded by B ___ c om mun icati on and en courageme nt, they can find the courage to try, fail, redo, and try aga in.A. complicatedB. con sta nt 正确C. corporate121. —rd like a wake-up call at 7:00 a.m., please!—OK, ________ B ______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122. — __________ C ________________—Actually I prefer working on my own.A. Could I use this dictio nary?B. May I ope n the window to let in some fresh air?C. Do you prefer teamwork or worki ng in dividually? 正确123. —Who should be resp on sible for the accide nt?—The boss, not the workers. They just carried out the order __B ___ .A. as are told 不正确B. as toldC. as they told124. How do we expect to compete with a compa ny that has such a huge __C __ and huge resources?A. recomme ndati onB. reduct ionC. reputatio n 正确125. We n eed __ A___ com muni cati on skills: liste n carefully, thi nk before you speak and man agecon flicts diplomatically.A. outsta nding 正确B. plainC. gen eral二、阅读理解21. Confirming receptio n of the sent messages means _ A ________ .A. the messages are sent to the right receiversB . the messages are correctly understoodC. the messages are correctedly writte n22. In the famous British Army Comma nder story, it was probably at the step of A _______ thatwent wrong in the com muni cati on cha in.A. decodi ngB. sendingC. con ceivi ng23. Chin ese whispers is ___ B ________ .A. a pers on who whispers in Chin eseB. a game to pass message around in a whisperC. the fact that Chinese people don ' t normally talk very loudly24. Allocative failure does NOT happen when _______ A_____ .A. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct in formatio n is not received by the right pers on25. Which of the followi ng cases bel ongs to huma n failure? CA. In creas ing customer compla in ts.B. Adequate com mun icatio n betwee n departme nts.C. Decreas ing creativity across departme nts.21. What is the main idea of this passage? BA. To introduce some of the author ' s ideas about management.B . To introduce five distinet functions of managing proposed by Fayol.C. To promote the book en titled Admi nistratio n In dustrielle et Gen erale.22. What are the in flue nee of Fayol ' s book Admi nistratio n In dustrielle et Gen erale? CA. It is of no in flue nee at all for today.B. It is nearly forgotten by the world.C. it is still great effect on curre nt man ageme nt courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leadi ng.B. Organizing.C. Staffi ng.24. Which item in Chinese below has not mentioned as things needed to take care for people man ageme nt?AA. 住房公积金B. 医疗补贴C. 请假25」n the step of A , man agers n eed to find out obstacles in the course of achiev ing company s objectives and goals.A. con trolli ngB. leadi ngC. pla nning1. Con firm ing recepti on of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly un derstoodC. the messages are correctly un derstood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the com muni cati on cha in? AA. Con ceivi ng.B. Sending.C. Receivi ng.3. What is Chin ese whispers? BA. Who whispers in Chin ese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happe n whe n AA. the right information goes to the right placeB. a compa ny gathers false in formati onC. the correct information is not received by the right department or person5. Accord ing to the passage, which of the followi ng cases does NOT bel ong to huma n failure? CA. Decreas ing creativity across departme nts.B. I nadequate com mun icati on betwee n departme nts.C. In creas ing customer compla in ts.1. This team buildi ng event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. buildi ng up team morale2. This event was held in AA. a self-service restaura ntB. a coffee shopC. a classroom3. About how many team members were out of the sec ond round of the activity? CA. 30.B. 35.C. 5.4. Which stateme nt below is correct? CA. In the sec ond round, every one of the team had found their ballo ons after 15 minu tes.B. In the third round, the team members were asked them to find the balloon with their nameon it amon gst the hun dreds of other ballo ons in the room.C. In the third round, everybody had their own ballo on with help from others with in 2 minu tes.5. What was the event going to teach these employees? AA. Shari ng and cooperati ng with other team members is more efficie nt whe n they are worki ng together.B. Focus ing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by in dividual.1. How would you describe Google? 回答不正确A. Medium-sized intern ati onal compa nyB. Large global en terprisesC. Large America n compa ny2. Which one does NOT bel ong to the methods that Google motivate its employees? 回答不正确A. Promoti ng the employee who has more in flue nee on Google the higher job positi on.B. Shuttling the employees between home and office.C. Offeri ng en terta ining equipme nt in workplace.3. Who foun ded Google? 回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT? 回答不正确A. Know all in formatio n of Google and discuss questi ons with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success? 回答不正确A. Inno vati ng hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happ in ess of its employees as much as inno vati ng good products. 答案：1. B 2. A 3. A 4. B 5. C1. What should you do whe n you are give n a bad performa nee review? 回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and liste n carefully.2. What should you do after you are give n a bad performa nee review? 回答不正确A. Quit your job immediately.B. In sist on making comme nts.C. Lear n from the review.3. What should you do if you do n ot agree with the bad performa nee review? 回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performa nee review? 回答正确A. Un dersta nd the established performa nee sta ndards.B. Lear n more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we un dersta nd the cause of a bad performa nee review? 回答不正确A. Because it helps the employee to get promoted immediately.B. Because it en courages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to回答正确A. cut dow n on the nu mber of workersB. reshuffle the orga ni zati onC. survive2. “No industry is exempt ” means 回答正确A. No in dustry is an excepti onB. No in dustry is an exampleC. Not every in dustry can be exempted3. The followi ng questi ons are ofte n discussed among scholars EXCEPT 回答正确A. How can bosses create favorable con diti ons for cha ngeB. How can productivity be in creasedC. What can workers do to get through cha nge4. How many suggesti ons does the author put forward? 回答正确A. 4B. 5C. 65. From the passage, we know that Rob in Sharma is 回答正确A. an expert on leadership, and pers onal successB. a great leaderC. some one who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is n ecessary in creati ng inno vati on culture? 回答正确A. com muni cati onB. courageC. immitatio n2. How does 3M create its inno vation culture? 回答正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.3. The word prerequi site in “ Make it a job prerequisite ” means 回答不正确A. required as a prior con diti onB. going afterC. prior to request4. How does Gillette create its inno vati on culture? 回答不正确A. Put inno vati on at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recog nize inno vati on in every part of the compa ny.5. The formati on from idea to inno vati on n eeds 回答不正确.A. discussi on and reviseB. failure and courage。
国家开放大学历年真题管理英语4
试卷代号：1389管理英语4 试题2019年7月注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。
考试结束后，把试卷和答题纸放在桌上。
试卷和答题纸均不得带出考场。
监考人收完考卷和答题纸后才可离开考场。
一、仔细读懂题目的说明，并按题目要求答题。
答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。
四、考试时间为60分钟。
一、交际用语（共计10分，每小题2分）1-5题：选择正确的语句完成下列对话，并将答案序号写在答题纸上。
1.- Is it possible for you to work out the plan tonight?A. I’ll do that.B．I think so.C．I'd love to.2.- How did your meeting go yesterday?actually, it was really frustrating.A. Not so goodB．Very goodC．Nothing special3.-I think things have been a bit difficult for us the last couple of months.We' ve been working hard, but still getting behind.A. You're right.B．I,m afraid.C．I don't think so.4.- Will you help me arrange a meeting with Mr. Brown, please？A. No, no way.B．No,I can,t.C. Sorry I can't.I have to finish my project right now.5.- You'd better not push yourself too hard. You can ask the team and listen.A. You are right.B，No, we can't do that.C.I think it will kill our time.二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从A.B.C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。
1389国开电大本科《管理英语4》历年期末考试试题及答案汇编(排序考试版)
1389国开电大本科《管理英语4》历年期末考试试题及答案汇编(排序考试版)说明：可以根据试题首字母音序查找试题及答案。
第一大题交际用语―___________________[内部资料]―A ctually I prefer working on my own.[答案]Do you prefer teamwork or working individually？―___________________[2019年1月试题]―I'd like to have this film developed.[答案]May I help you？―___________________[2020年7月试题]―I'd like to have this film developed.[答案]May I help you？―___________________[2020年9月试题]―I'd like to have this film developed.[答案]May I help you？―___________________[2021年1月试题]―I'd like to have this film developed.[答案]May I help you？―___________________[内部资料]―I'd like to have this film developed.[答案]May I help you？―___________________[内部资料]―Y ou might as well write a thanks-note.[答案]Could you suggest some ways of the rewards？―__________i dentify the problems that have been occurring？[内部资料]―Well，as you know，the problems we had with Gary caused a lot of friction among the team. [答案]Are you able to―C an I get you a couple of tea？[内部资料]―___________________[答案]That's very nice of you―C an I have three days off next week，Mr. Smith？[内部资料]―__________，I can manage without you.[答案]Of course―C ould I borrow your iPad for a few hours？[内部资料]―___________________[答案]Sure，here you are. Enjoy your time.―C ould you give us a speech on management functions some day this week？[内部资料]―___________________[答案]I'd love to，but I'm busy this week―D o you know where I can repair my motorcar？[内部资料]―___________________[答案]Around the street corner.―D o you mind if I use vouchers to spend in a restaurant？[2018年7月试题] ―___________________[答案]Not at all.Goa head.―D o you mind if I use vouchers to spend in a restaurant？[2021年1月试题] ―___________________[答案]Not at all.Goa head.―D o you mind if I use vouchers to spend in a restaurant？[内部资料]―___________________[答案]Not at all.Go ahead.―D on't forget to come to our party this weekend![2021年7月试题]―___________________[答案]Sure.See you.―H ave you already paid？ What's my share of the bill？[内部资料]―__________，It wasn't very much.[答案]Don't worry about it―H aven't seen you for ages. What are you busy doing now？[内部资料]―___________________[答案]I am working part time in a bookstore.―Ho w can you explain the latest situation？[2018年7月试题]―__________，I know it is all my fault.[答案]Sorry―H ow can you explain the latest situation？[内部资料]―__________，I know it is all my fault.[答案]Sorry―H ow did your meeting go yesterday？[2018年1月试题]―__________actually，it was really frustrating.[答案]Not so good―H ow did your meeting go yesterday？[2019年7月试题]―________actually，it was really frustrating.[答案]Not so good―H ow did your meeting go yesterday？[2020年1月试题]―__________actually，it was really frustrating.[答案]Not so good―H ow did your meeting go yesterday？[2021年7月试题]―__________actually，it was really frustrating.[答案]Not so good―H ow did your meeting go yesterday？[内部资料]―__________actually，it was really frustrating.[答案]Not so good―I am sorry for what I have said to you.[内部资料]―___________________[答案]Don't think any more about it.―I think I have made a great mistake.[2019年1月试题]―___________________[答案]I don't think so.It's not your fault.―I think I have made a great mistake.[2020年7月试题]―___________________[答案]I don't think so.It's not your fault.―I think I have made a great mistake.[2021年1月试题]―___________________[答案]I don't think so.It's not your fault.―I think I have made a great mistake.[内部资料]―___________________[答案]I don't think so.It's not your fault.―I think I have made a serious mistake.[2020年9月试题]―___________________[答案]I don't think so.It's not your fault.―I think things have been a bit difficult for us the last couple of in on this.[2018年1月试题]―___________，We've been working hard，but still getting behind.[答案]You're right.―I think things have been a bit difficult for us the last couple of months.[2018年7月试题]―__________，We've been working hard，but still getting behind.[答案]You're right.―I think things have been a bit difficult for us the last couple of months.[2019年7月试题]―_______，We've been working hard，but still getting behind.[答案]You're right.―I think things have been a bit difficult for us the last couple of months.[2020年1月试题]―________，We've been working hard，but still getting behind.[答案]You're right.―I think things have been a bit difficult for us the last couple of months.[内部资料]―__________，We've been working hard，but still getting behind.[答案]You're right―I'd like a wake-up call at 7：00 a.m.，please![内部资料]―OK，_____________[答案]I'll make sure you get one.―I'd like a wake-up call at 7：00a.m.，please![2020年9月试题]―OK，_____________[答案]I'll make sure you get one.―I'd like a wake-up call at 7：00a.m.，please![2019年1月试题]―OK，_____________[答案]I'll make sure you get one―I'd like a wake-up call at 7：00a.m.，please![2020年7月试题]―OK，_____________[答案]I'll make sure you get one.―I f you can't say what you've come to say at the meeting，what's the point？[内部资料] ―__________,but I think you might need to change your approach somewhat.[答案]I can see that―I f you don't believe in yourself，no one else will.[内部资料]―__________,Confidence is really important.[答案]I couldn't agree more―I'm going to Beijing for a few days.[2018年7月试题]―__________，I wish I could go with you.[答案]I really envy you.―I'm going to Beijing for a few days.[内部资料]―__________，I wish I could go with you.[答案]I really envy you―I s it possible for you to work out the plan tonight？[2019年7月试题]―___________________[答案]I think so.―I s it possible for you to work out the plan tonight？[内部资料]―__________[答案]I think so.―I s it possible for you to workout the plan tonight？[2018年1月试题]―___________________[答案]I think so.―I s it possible for you to workout the plan tonight？[2020年1月试题]―___________________[答案]I think so.―I s it possible for you to workout the plan tonight？[2021年7月试题]―___________________[答案]I think so.―I t's about a successful businessman's management experience，isn't it？[内部资料] ―____________[答案]That's right!―J ack，I'd like to have your opinions about my written report.[2021年1月试题]―________，But I have one suggestion.[答案]It looks fine to me.―O ver-the-top？ You mean…[内部资料]―___________________[答案]Well，sometimes your co-workers feel that you are too loud.―S cott，I'd like to have your opinions about my written report.[内部资料]―__________，But I have one suggestion.[答案]It looks fine to me.―S orry for being late. I should have called you earlier.[内部资料]―__________，I've just arrived[答案]That's all right―T erribly sorry to interrupt，but may I use your dictionary？[2019年1月试题]―Yes，___________________[答案]of course―T erribly sorry to interrupt，but may I use your dictionary？[2020年7月试题]―Yes，___________________[答案]of course.―T erribly sorry to interrupt，but may I use your dictionary？[2020年9月试题] ―Yes，___________________[答案]of course.―T erribly sorry to interrupt，but may I use your dictionary？[2021年1月试题] ―Yes，___________________[答案]of course.―T erribly sorry to interrupt，but may I use your dictionary？[内部资料]―Yes,___________________[答案]of course―T he Auto Show in the City Stadium has been canceled.[2018年7月试题]―Oh，no!___________________[答案]What a pity!―T he Auto Show in the City Stadium has been canceled.[内部资料]―Oh，no！___________________[答案]What a pity!―T he trip ought not to take more than an hour.[内部资料]―__________，It is at least two hours.[答案]You must be joking―T his project is too big for me to finish on time.[2019年1月试题]―___________________[答案]I'll give you a hand.―T his project is too big for me to finish on time.[2020年7月试题]―___________________[答案]I'll give you a hand.―T his project is too big for me to finish on time.[2020年9月试题]―___________________[答案]I'll give you a hand.―T his project is too big for me to finish on time.[内部资料]―___________________[答案]I'll give you a hand―W e could let some of the staff work from home.___________？[2021年7月试题] ―That's a good idea.[答案]What do you think of it―W e could let some of the staff work from home.___________？[内部资料]―That's a go od idea.[答案]What do you think of it―W hat are your teammates like？[内部资料]―___________________[答案]They are all warmhearted and helpful.―W hich of these hats do you want？[内部资料]―__________，Either will do.[答案]I don't mind―W ho should be responsible for the accident？[内部资料]―The boss，not the workers. They just carried out the order__________.[答案]as told―W hy didn't you come to my birthday party yesterday？[内部资料]―___________________[答案]Sorry，but my wife had a car accident.―W ill you go on a picnic with us tomorrow？[2021年7月试题]―___________________[答案]I'm afraid I have no idea―W ill you go on a picnic with us tomorrow？[内部资料]―___________________[答案]I'm afraid I have no idea―W ill you help me arrange a meeting with Mr. Brown，please？[2019年7月试题]―___________________[答案]Sorry I can't. I have to finish my project rig ht now.―W ill you help me arrange a meeting with Mr. Brown，please？[内部资料]―___________________[答案]Sorry I can't. I have to finish my project right now.―W ill you help me arrange a meeting with Mr.Brown，please？[2018年1月试题]―___________________[答案]Sorry I can't.I have to finish my project right now.―W ill you help me arrange a meeting with Mr.Brown，please？[2020年1月试题]―___________________[答案]Sorry I can't.I have to finish my project right now.―W ow! This is a fantastic project! I've never known you're so creative.[内部资料]―___________________[答案]Thanks for your compliments.―Y ou have to believe in yourself. No one else will，if you don't.[内部资料]―__________，Confidence is really important.[答案]I couldn't agree more.―Y ou'd better not push yourself too hard. You can ask the team and listen.[2019年7月试题]―___________________[答案]You are right.―Y ou'd better not push yourself too hard. You can ask the team and listen.[内部资料]―___________________[答案]You are right.―Y ou'd better not push yourself too hard.You can ask the team and listen.[2018年1月试题] ―___________________[答案]You are right.―Y ou'd better not push yourself too hard.You can ask the team and listen.[2020年1月试题] ―___________________[答案]You are right.第二大题词汇与结构_________C EO s spend planning，the more profitable their companies are.[2018年1月试题] [答案]The more time_________C EO s spend planning，the more profitable their companies are.[内部资料][答案]The more time_________c learly communicate with and actively listen to employees is essential to improve their performance.[2018年1月试题][答案]Being able to_________c learly communicate with and actively listen to employees is essential to improve their performance.[2020年1月试题][答案]Being able to_________c learly communicate with and actively listen to employees is essential to improve their performance.[2021年7月试题][答案]Being able to_________c learly communicate with and actively listen to employees is essential to improve their performance.[内部资料][答案]Being able to_________h is anger， the employees called him Mr.Thunder，but they loved him.[2018年1月试题][答案]Due to_________h is anger，the employees called him Mr. Thunder，but they loved him.[内部资料] [答案]Due to_________h is anger，the employees called him Mr.Thunder，but they loved him.[2020年1月试题][答案]Due to_________m anagers spend most of their time in face-to-face contact with others，but they spend much of it obtaining and sharing information.[2019年1月试题][答案]Not only do_________m anagers spend most of their time in face-to-face contact with others，but they spend much of it obtaining and sharing information.[2020年1月试题][答案]Not only do_________m anagers spend most of their time in face-to-face contact with others，but they spend much of it obtaining and sharing information.[2021年7月试题][答案]Do not only_________m anagers spend most of their time in face-to-face contact with others，but they spend much of it obtaining and sharing information.[内部资料][答案]Not only do_________o n the hilltop，you could enjoy the scenery of the city bathed in the sun.[2020年1月试题][答案]Standing_________o n the hilltop，you could enjoy the scenery of the city bathed in the sun.[2021年1月试题][答案]Standing_________o n the hilltop，you could enjoy the scenery of the city bathed in the sun.[内部资料][答案]Standing_________t he deepening of China's economic reforms，there is greater cooperation.[内部资料] [答案]With_________t he importance of English，we should put more effort into it and try to learn it well.[2018年1月试题][答案]Given_________t he importance of English，we should put more effort into it and try to learn it well.[2019年1月试题][答案]Given_________t he importance of English，we should put more effort into it and try to learn it well.[2020年1月试题][答案]Given_________t he importance of English，we should put more effort into it and try to learn it well.[2020年7月试题][答案]Given_________t he importance of English，we should put more effort into it and try to learn it well.[内部资料][答案]Given_________t he job，employers don't want to hire people who are difficult to get along with.[内部资料][答案]Regardless of_________t here is smoke，there is fire.[2020年7月试题][答案]Where_________t here is smoke，there is fire.[内部资料][答案]Where_________w e can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.[内部资料][答案]Although_________w e can't compete in terms of size，I do believe we hold an advantage in terms of dedication to customer service.[2020年7月试题][答案]AlthoughA child's character is greatly influenced by his home_________.[内部资料][答案]environmentA fter days of investigation，the police were _________reality.[答案]approachingA fter days of investigation，the police were____________reality.[2021年7月试题][答案]approachingA fter days of investigation，the police were____________reality.[2019年1月试题][答案]approachingA fter days of investigation，the police were_________reality.[内部资料][答案]approachingA ll the team members tried their best. We lost the game，_________.[内部资料][答案]howeverA ll the team members tried their best.We lost the game，_________.[2021年7月试题][答案]howeverA ll the_________guests are seated in the front row.[2018年1月试题][答案]distinguishedA ll the_________guests are seated in the front row.[2020年7月试题][答案]distinguishedA ll the_________guests are seated in the front row.[2021年7月试题][答案]distinguishedA ll the_________guests are seated in the front row.[内部资料][答案]distinguishedA ll_________glitters(闪闪发光)is not gold.[2020年9月试题][答案]thatA ll_________glitters(闪闪发光)is not gold.[2021年1月试题][答案]thatA ll_________glitters(闪闪发光)is not gold.[内部资料][答案]thatA lthough we can't compete in terms of size，I_________believe we hold an advantage in terms of dedication to customer service.[2021年1月试题][答案]doA n agreement was reached on the_________of mutual respect and mutual interest.[2018年1月试题][答案]basisA n agreement was reached on the_________of mutual respect and mutual interest.[2020年7月试题][答案]basisA n agreement was reached on the_________of mutual respect and mutual interest.[内部资料] [答案]basisA n appreciated gift and the gesture of providing it will_________your coworker's day.[内部资料][答案]light upA t a rough_________，we will take another four weeks to finish this plan.[2018年7月试题] [答案]estimateA t a rough_________，we will take another four weeks to finish this plan.[2019年7月试题] [答案]estimateA t a rough_________，we will take another four weeks to finish this plan.[2020年1月试题] [答案]estimateA t a rough_________，we will take another four weeks to finish this plan.[2020年9月试题] [答案]estimateA t a rough_________，we will take another four weeks to finish this plan.[2021年1月试题] [答案]estimateA t a rough_________，we will take another four weeks to finish this plan.[内部资料][答案] estimateA T&T found that employees with better planning and decision-making skills were to be _________promoted into management jobs.[2020年1月试题][答案]more likelyA T&T found that employees with better planning and decision-making skills were_________to be promoted into management jobs.[2019年1月试题][答案]more likelyA T&T found that employees with better planning and decision-making skills were_________to be promoted into management jobs.[2021年7月试题][答案]more likelyA T&T found that employees with better planning and decision-making skills were_________to be promoted into management jobs.[内部资料][答案]more likelyB y the end of the year，the sales plan for the next year_________.[2020年9月试题][答案]will have been madeB y the end of the year，the sales plan for the next year_________.[内部资料][答案]will have been madeC ompanies are_____interested in your soft skills______they are in your hard skills.[内部资料][答案]as…as…C ompanies are_____interested in your soft skills_____they are in your hard skills.[2018年7月试题][答案]as...as...C ompared_________English，Chinese is generally believed to be more difficult to learn.[2018年1月试题][答案]withC ompared_________English，Chinese is generally believed to be more difficult to learn.[2019年1月试题][答案]withC ompared_________English，Chinese is generally believed to be more difficult to learn.[2020年1月试题][答案]withC ompared_________English，Chinese is generally believed to be more difficult to learn.[2021年7月试题][答案]withC ompared_________English，Chinese is generally believed to be more difficult to learn.[内部资料][答案]withC reativity，especially_________which takes place across departmental boundaries，is likely to suffer hugely as team synergy slips.[2018年7月试题][答案]thatC reativity，especially_________which takes place across departmental boundaries，is likely to suffer hugely as team synergy slips.[2020年7月试题][答案]thatC urrent opinion among politicians is that she is_________，stands for her principles.[2018年7月试题][答案]courageousC urrent opinion among politicians is that she is_________，stands for her principles.[2019年7月试题][答案]courageousE ffective leaders distill complex thoughts and strategies into simple，memorable terms _________colleagues and customers can grasp and act upon.[2019年1月试题][答案]thatE ffective leaders distill complex thoughts and strategies into simple，memorable terms _________colleagues and customers can grasp and act upon.[内部资料][答案]thatE ven the best continually seek ways to_________their skills.[2018年7月试题][答案]sharpenE ven the best continually seek ways to_________their skills.[2020年1月试题][答案]sharpenE ven the best continually seek ways to_________their skills.[内部资料][答案]sharpenE very time I tried to say something，he would_________to something else.[2019年1月试题] [答案]move onE very time I tried to say something，he would_________to something else.[2020年1月试题] [答案]move onE very time I tried to say something，he would_________to something else.[内部资料][答案]move onF earing the reactions of top managers，middle managers remained_________Or provided optimistic，filtered information.[2021年1月试题][答案]silentF ifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel_________the company cared about them and their well-being.[内部资料] [答案]as ifG ood work_________good pay.[2019年7月试题][答案]deservesG ood work_________good pay.[2018年7月试题][答案]deservesG ood work_________good pay.[2020年1月试题][答案]deservesG ood work_________good pay.[2021年1月试题][答案]deservesG ood work_________good pay.[内部资料][答案]deservesH e ordered that nothing_________until the police arrived.[内部资料][答案]should be touchedH e will write to me as soon a she_________home.[2018年1月试题][答案]returnsH e will write to me as soon a she_________home.[2019年1月试题][答案]returnsH e will write to me as soon a she_________home.[2020年7月试题][答案]returnsH e will write to me as soon as he_________home.[内部资料][答案]returnsH er desire for the_________of a beautiful town reina in ed.[2020年1月试题][答案]creationH e's left now，but productivity hasn't_________that much.[2019年1月试题][答案]picked upH e's left now，but productivity hasn't_________that much.[2020年9月试题]H e's left now，but productivity hasn't_________that much.[内部资料][答案]picked upH ow do we expect to compete with a company that has such a huge_________and huge resources？[2021年7月试题][答案]reputationH ow do we expect to compete with a company that has such a huge_________and huge resources？[内部资料][答案]reputationH ow do you get your members to_________as a team？[内部资料][答案]pull togetherI believe that I have a lot to contribute_________a team environment，and am comfortable in both leadership and player roles.[2018年1月试题][答案]toI believe that I have a lot to contribute_________a team environment，and am comfortable in both leadership and player roles.[2020年1月试题][答案]toI believe that I have a lot to contribute_________a team environment，and am comfortable in both leadership and player roles.[内部资料][答案]toI have been very lucky to have had_________managers during my career so far.[内部资料] [答案]terrificI like to think_________. I am always the one finding new ways to a situation or challenge.[内部资料][答案]outside of the boxI think a big part of it is_________we know how to have fun on the job.[内部资料][答案]thatI think the primary____________factor is there's been so much absence lately.[2018年1月试题][答案]contributingI think the primary____________factor is there's been so much absence lately.[2021年7月试题][答案]contributingI think the primary____________factor is there's been so much absence lately.[内部资料] [答案]contributingI will ask them to_________a new design，something a bit more toned down.[2021年1月试题] [答案]come up withI would recommend that you_________on following through with projects.[2018年7月试题] [答案]workI would recommend that you_________on following through with projects.[2020年7月试题] [答案]workI would recommend that you_________on following through with projects.[2021年1月试题] [答案]workI f demand is rising but the firm_________from communication failure，then stocks will fall and there will be under staffing.[内部资料]I f I take the time to talk with my manager at the beginning of a project，we_________ off toa great start on the same page.[2019年7月试题][答案]can getI f I take the time to talk with my manager at the beginning of a project，we_________off toa great start on the same page.[内部资料][答案]can getI n high school，I am equally comfortable_________as a member of a team and independently.[2019年7月试题][答案]workingI n high school，I am equally comfortable_________as a member of a team and independently.[2020年9月试题][答案]workingI n high school，I am equally comfortable_________as a member of a team and independently.[内部资料][答案]workingI n today's environment，_________people are often burned out，it's important for employees to have a personal connection with you and the work you believe in.[2018年1月试题][答案]whereI n today's environment，_________people are often burned out，it's important for employees to have a personal connection with you and the work you believe in.[内部资料][答案]whereI t is through enthusiasm and quiet intensity_________we transform creativity and vision into the technologies.[2019年1月试题][答案]thatI t is through enthusiasm and quiet intensity_________we transform creativity and vision into the technologies.[2020年7月试题][答案]thatI t is through enthusiasm and quiet intensity_________we transform creativity and vision into the technologies.[2021年1月试题][答案]thatI t is through enthusiasm and quiet intensity_________we transform creativity and vision into the technologies.[内部资料][答案]thatL earning new things has always been a great_________for me.[2018年1月试题][答案]motivatorL earning new things has always been a great_________for me.[内部资料][答案]motivatorL inda walked at the head，_________by her colleagues.[2018年1月试题][答案]followedL inda walked at the head，_________by her colleagues.[2019年1月试题][答案]followedL inda walked at the head，_________by her colleagues.[2020年7月试题][答案]followedL inda walked at the head，_________by her colleagues.[内部资料][答案]followedM y leather shoes cost me_________the last pairs I bought.[2019年7月试题][答案]three times as much asM y leather shoes cost me_________the last pairs I bought.[2020年9月试题][答案]three times as much asMy leather shoes cost me_________the last pairs I bought.[2021年7月试题][答案]three times as much asM y leather shoes cost me_________the last pairs I bought.[内部资料][答案]three times as much asO n hearing the news of_________the major exam again，the girl burst into tears.[2019年7月试题][答案]her having failedO n hearing the news of_________the major exam again，the girl burst into tears.[2020年7月试题][答案]her having failedO n hearing the news of_________the major exam again，the girl burst into tears.[2020年9月试题][答案]her having failedO n hearing the news of_________the major exam again，the girl burst into tears.[2021年1月试题][答案]her having failedO n hearing the news of_________the major exam again，the girl burst into tears.[内部资料] [答案]her having failedP lease ask the solicitor what his_________would be to take the case to court.[2018年1月试题][答案]feeP lease ask the solicitor what his_________would be to take the case to court.[2020年7月试题][答案]feeP lease ask the solicitor what his_________would be to take the case to court.[内部资料] [答案]feeP lease_________your hand if you have any question at all.[内部资料][答案]raiseR edundancy happens when employees need to_________their workforce. And as a result.[内部资料][答案]reduceR egular and concrete feedback is important_________who is not performing up to her potential.[内部资料][答案]when dealing with a workerS elf-esteem needs might include the_________from a workplace.[内部资料][答案]rewardsS he is very adaptive and soon adapted_________to the campus life.[2020年9月试题][答案]toS he is very adaptive and soon adapted_________to the campus life.[内部资料][答案]toS he was very adaptive and soon adapted_________the campus life.[2021年1月试题][答案]toS upervisors should_________their employees in two-way communication so that understanding takes place.[2018年7月试题][答案]engageS upervisors should_________their employees in two-way communication so that understanding takes place.[内部资料][答案]engageT eam members are_________as unique people with irreplaceable experiences，points of view，and knowledge to contribute.[内部资料][答案]viewedT he demands and requirements placed on the CEO of Sony are different from_________on the manager of your local Wendy's restaurant.[2018年7月试题][答案]thoseT he demands and requirements placed on the CEO of Sony are different from_________on the manager of your local Wendy's restaurant.[内部资料][答案]thoseT he Human Resource Managing Department at Honda is given specific instructions_________employ the best possible workers.[内部资料][答案]on how toT he Human Resource Managing Department at Honda is given specific instructions_______employ the best possible workers.[2018年7月试题][答案]on how toT he Human Resource Managing Department at Honda is given specific instructions______employ the best possible workers.[2020年7月试题][答案]on how toT he key_________successful implementation is clearly communicating the strategy to the whole company.[内部资料][答案]toT he leader_________at creating opportunities to provide rewards，recognition and thanks to his or her staff.[2019年1月试题][答案]excelsT he leader_________at creating opportunities to provide rewards，recognition and thanks to his or her staff.[2020年9月试题][答案]excelsT he leader_________at creating opportunities to provide rewards，recognition and thanks to his or her staff.[内部资料][答案]excelsT he majority of these team challenges_________any where.[2018年7月试题][答案]can be deliveredT he majority of these team challenges_________any where.[内部资料][答案]can be deliveredT he reason_______he was absent from class yesterday was that he was ill and hospitalized.[2019年7月试题][答案]why。
电大2018-2019年度管理英语4参考答案
英语参考答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We ’ve been working hard, but still getting behind.A. You ’re right.B. I ’m afraid.C. I don ’tthink so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I ’m afraid3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn ’tmatter.B. Forget it.C. I really envy you.5.–The Auto Show in the City Stadium has beencanceled. -Oh, no!____A______C. It ’s not interesting at all!A. What a pity!B. It doesn ’tmatter6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’lldo that.B. I think so.C. I ’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You ’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’tdo that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.12.AT&T found that employees with better planning and decision-making skills were ___A___ to bepromoted into management jobs.13.The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativitytechnologies.and vision into theA. that正确B. /C. which15.We could let some of the staff work from home.______B__________?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.18.Even the best continually seek ways to ___C___ their skills.20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22.Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23.____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24.Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea25. In today's environment, _____A _____ people are often burned out, it's important for employees to havea personal connection with you and the work you believe in.A. whereB. whenC. while26.Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “ mutated 〞to become —“ Send three and four -pence, we're going to a dance.〞A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have noidea34.Creativity,especially____A______which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. — How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading不正确C. charging42. — _____B________— I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want?不正确43. — What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games.不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way.不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view,and knowledge to contribute.A.treatedB.viewedC. known不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B.workingC.work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.54.I like to think __C____.I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.A. toB. with不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.不正确B. Great, I dare to say I am a talent.C. Thanks for your compliments.______C____58. —— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator正确B.motivateC.motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______A. Yes, please.不正确B. Not at all. Go ahead.C. No, thank you.62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards?不正确68.Self-esteem needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if不正确C. like70.All the team members tried their best. We lost the game, _____A____.A.howeverB.therefore 不正确C.since71. Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.不正确C. Thanks a lot.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate正确B.valueC.account74.Good work ____A____ good pay.A.deservesB.requests 不正确C.deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed正确B. could not finishC. should not finish81. — Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______A. Well, sometimes your co-workers feel that you are too loud.正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.A.fareB.feeC. salary不正确85.A child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends不正确87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent 正确C.international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确as a result, someone C. had been touched90.Redundancy happens when employees needto __C___ their workforce. Andgets dismissed from work.A. reformB. reproduce不正确C. reduce91. — Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made不正确94.All ___A__ glitters (闪闪发光) is not gold.A. thatB. whichC. what正确95.To build the reservoir 〔水库〕，thousands of people have to be___A____ .A. relocatedB. repeated不正确C. reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’ t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basis99.___C__ there is smoke, there is fire.A. If 不正确B.WhenC.Where100pared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gave104.After days of investigation, the police were __B__ reality.A. looking into不正确B.approachingC.finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why正确C. that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedicationto customer service.A. ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. — I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like.不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A.outstandingB.plainC.general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea.不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return不正确119.please ___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arise120.When people are surrounded by ___B___ communication and encouragement, they can find thecourage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reduction正确C. reputation125.We need _____A___communication skills:listen carefully,think before you speak and manage conflicts diplomatically.A. outstanding正确B.plainC.general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB ．the messages are correctly understoodC. the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ that wentwrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisperC. the fact that Chinese people don’ t normally talk very loudly24.Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage?BA. To introduce some of the author’ s ideasboutamanagement.B ．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’ s book Administration Industrielle et Generale?CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do?BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care for people management? AA.住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’ s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages meansCA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers?BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure?CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1.This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2.This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA.30.B.35.C.5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were askedthem to find the balloon with amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?Atheir name on itA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1.How would you describe Google?答复不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2.Which one does NOT belong to the methods that Google motivate its employees?答复不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3.Who founded Google? 答复不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4.If you are a normal employee of Google, what could you do EXCEPT?答复不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.答复不正确5. What is Google's secret to success?A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案： 1.B2.A3.A4.B5.C1.What should you do when you are given a bad performance review?答复不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2.What should you do after you are given a bad performance review?答复不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3.What should you do if you do not agree with the bad performance review?答复不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4.How do you improve a bad performance review?答复正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5.Why should we understand the cause of a bad performance review?答复不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案： 1. C 2. C 3. B 4. A 5. B1.Enterprises carry out downsizing, reorganizing and cutting costs in order to答复正确A. cut down on the number of workersB. reshuffle the organizationC. survive2.“ No industry is exempt〞 means答复正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3.The following questions are often discussed among scholars EXCEPT答复正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4.How many suggestions does the author put forward?答复正确A.4B.5C.65.From the passage, we know that Robin Sharma is答复正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案： 1. C 2. A 3. B 4. C 5. A1.What is necessary in creating innovation culture?答复正确AmunicationB.courageC.immitation2.How does 3M create its innovation culture?答复正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3.The word prerequisite in“ Make it a job prerequisite 回〞答不means正确A. required as a prior conditionB. going afterC. prior to request4.How does Gillette create its innovation culture?答复不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs答复不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案： 1. B 2. B 3. A 4. C 5. C三、判断正误1、 in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positive work culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia’ s middle managers were frank to tell the truth, but the top ones didn’ t listen to them.。