商务英语听说教程上 Unit 2Business Calls
当代商务英语听说教程2,U2
A Word study
make an appointment convenient check diary tied up make it suits pick...up
(12) Let me have a look at my _d_ia_r_y . I think I’m free on that day.
agency agreement delayed reschedule heavy schedule bring forward...to fix another date
Unit 2 When would be good for you
B Functional listening
Task One (Making an appointment): Listen to the recording and fill in the blanks．
agency agreement
Sorry, I can’t find it.
delayed
(9) I’m afraid I can’t _m_a_k_e_i_t on
reschedule
Tuesday. I’m busy on that day. (10) Could we _re_s_c_h_e_d_u_le_ our
Unit 2 When would be good for you
A Word study
Work with your partner to fill in the blanks using the words on the left. Listen and check your answers, and then follow the recording.
商务英语听说(第二版)Unit 2 Companies and Occupations[精]
![商务英语听说(第二版)Unit 2 Companies and Occupations[精]](https://img.taocdn.com/s3/m/84d9bd6402020740bf1e9b64.png)
Part B – Dialogues
You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Both the dialogue and question will be spoken only once. Mark the best answer for each question.
3. A. Anytime later.
B. Two weeks ago.
C. He doesn’t need to come for any interview.
D. To be advised by the Personnel Department in two weeks.
4. A. The Ground.
Company Profile
Founders of McDonald’s Birthplace of the first McDonald’s restaurant Annual sales in 2009
2. A. Client and lawyer. B. Manager and secretary. C. Director and client. D. Salesperson and customer.
Part B – Dialogues
You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Both the dialogue and question will be spoken only once. Mark the best answer for each question.
新视野商务英语视听说(第二版)第二单元听力原文教学内容
新视野商务英语视听说（第二版）第二单元听力原文Unit 2Part 31Alice: Excuse me, sir, are you Mr. Hayes?Bill: Yes, I m Bill Hayes.A: Are you the Gen eral Man ager of the Beautify Cosmetic Corporati on in America? B: Yes, exactly.A: How do you do, Mr. Hayes? I m Alice Wang, Manager of Human Resources at the Beijing Sanmei Factory. I m here especially to meet you.B: How do you do, Miss Wang? It ' s very kind of you to come all the way to meet me. A: My pleasure.2.Conv ersati on 1:A: What is your job, Vin ce nt?B: I m a Regional Sales Manager.A: What are your mai n duties?B: My main duties are to develop customer relations and grow the sales of security products in Ohio.Conv ersati on 2:A: What is your occupatio n, Flora?B: I m a bus in ess an alyst.A: Which compa ny do you work for?B: I work for Delicate & Elegant Fashion. It s a British company.A: What do you do for them?B: I m in charge of the budget.Conv ersati on 3A: What do you do, Patrick?B: I m a lawyer.A: what does your job invo Ive?B: I give legal advice and assistance to clients and represent them in court or in other legal matters.Conv ersati on 4:A: What kind of job do you have, Rachel?B: I m responsible for receiving visitors. I have to make sure all visitors check in on arrival, and also arrange taxi and bus tran sport for them.A: Are you in recepti on?B: Yes, you 're right. I m a receptionist.Part 4Video 1In troducer: Good after noon, every one! This is Rob in Copperfield, the new Vice Preside nt of our compa ny. He will be in charge of the acco un ti ng work. Leisgive him a warm welcome!Robin Copperfield: Thank you!I: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, I dlike to introduce the Vice Presidents and Man agers to you.R: OK, tha nk you!I: This is May Bates, Vice Preside nt in charge of the Admi nistrati on Departme nt and the n eighbourhood Service Departme nt.R: Nice to meet you, Ms. Bates.May Bates: Nice to meet you, Mr. Copperfield.I: And this is Dennis Hayes, Vice Preside nt in charge of the Marketi ng Departme nt and the Sales Departme nt.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.I: And this is …oh, where is An drew Jeffers on?R: Mr. Jeffers on? I Ve met him before. I heard he is one of the secrets of this compa ny's success. Every one was rav ing about what a great job hedo ne in …I: Uh …speak of the devi … Mr. Jeffers on has just arrived.An drew Jeffers on: Hi, Mr. Copperfield, good to see you aga in.R: Good to see you, Mr. Jeffers on.A: Sorry, I m late. I was talking to a client.R: Oh, that's OK. How many departme nts are you in charge of, Mr. Jeffers on?A: Four: Research & Developme nt, Engin eeri ng, Con tract Budgets, and Project Preparati on.R: No won der you're so busy.I: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you in troduce yourselves?Ada Black: I m Ada Black, responsible for management accounts.Caroline Clinton: I m Caroline Clinton, responsible for financial accounts.Lucy White: I m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Part 51Lisa: Hi, Mark, I hardly recognized you -it ' s great to see you again!Mark: Hello, Lisa! I have n't see n you for ages, not since college graduati on. How have you bee n?L: I ve been fine. What about you?M: I ve been very well, too. Are you here looking for a job?L: Sure. You are betwee n jobs, too?M: Yes, I remember you went to a Can adia n compa ny whe n we graduated. Have you left that compa ny?L: Yes, I just left it last mon th.M: Why? Didn 't you like the job?L: Yes, but I ve been a secretary for three years and noW' totally sick of all that boring clerical work. I hate sitting in the office all the day just working mecha ni cally.M: Oh, I un dersta nd. You really n eed a cha nge.L: Yes, but what about you, Mark? Why have you left your prese nt job? I heard you were an excelle nt Producti on man ager.M: My boss is a very difficult man to deal with. I quarreled with him last week and left the compa ny.Part 6Video 2Rob in: What's your job now, Jerome? Do you still work for that wholly fun ded America n compa ny?Jerome: No, I left it three years ago. I have my own bus in ess now.Frank: Gee, thafs great! How do you feel as a self-employed en trepre neur?J: I feel good. I can make a lot more money tha n before and I have a lot of independence in doing things. But sometimes I get tired. As you know, ' not very easy to run a bus in ess on your own. What about you, Frank? What are you doing now?F: I v e worked for several companies. After graduation, I went to a private company.The n a year later, I cha nged to a Sin—Ja npan ese joi nt-ve nture en terprise and worked as a sales assista nt. Two years later, I moved on to a computercompa ny and worked in export sales. And now,I m an advertising executive. Oh, you are a real job-hopper. Why have you cha nged jobs so ofte n?Coli n: Oh, you are a real job-hopper. Why have you cha nged jobs so ofte n?F: I m always interested in new challenges. I know changing jobs frequently can be a waste of a compa n$s huma n resources, but m gaining a lot of experie nee! How is your job, Coli n?C: I ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.F: Do you like your job?C: The salary and ben efits are Ok, but don' t like the work en vir onmenYou know, the workshops are very no isy sometimes. Also, I doh ofte n get an opport unity to go any where. I hate stayi ng in the same place all the time. You ofte n travel on bus in ess, right Robin?R: Yes. As a buyer, I must travel to purchase stockl ve bee n to a lot of places.C: Maybe I should thi nk about beco ming a buyer-•R: Mm •…,everyth ing has two sides. I get fed up with travelli ng. Nowadays, I want to spe nd more time with my family.Jan et: Hi, guys, may I jo in you?J,C,R,F: Sure. Have a seat.Jan et: You enjoy gett ing together, dorit you? What are you talki ng about?R: Jobs. What kind of job do you have, Jan et?Janet:I m the Public Relations Manager in a holding company.C: Do you enjoy it?Janet: Yes. What I like about it is that I can meet a lot of new and interesting people. R: How about your work ing hours?Jan et: Thafs the trouble. I usually have to work overtime, because I ofte n have dinner parties in the eve nin g. I dontget eno ugh time with my family and baby.。
商务英语听力 Unit2精品PPT课件
2. / h / hat hello 4. / dʒ / jet jeep 6. / dr / drop driver 8. / dz / beds leads 10. / n / neck noon 12. / l / lazy lead 14. / j / yes your
Part Ⅰ
Section B: Exercise 2 （1）
Contents
Ⅰ
Training Focus
Ⅱ
General Listening
Ⅲ
Fun Break
Ⅳ
Business-Based Listening
Ⅴ
Oral Practice
Part Ⅰ
Section A
Exercise 1. Listen and read the following consonants with their corresponding words after the tape.
b. path b. teeth _b_. _th_in_k__ b. sell b. coal b. bit b. mile
c. bath c. waits c. tink c_. _s_h_a_r_e_ c. coke c. pick c. weather
d. gaze d_._s_a_y_s__ d. dink d. usual _d_. _c_o_ld___ d. pig d. feather
Part Ⅰ
Section B: Exercise 1
Directions: Listen and read the following consonants with their corresponding words after the tape.
高级职业英语听说教程2-unit-2-Listening-and-Speaking
send a letter to explore the possibilities of setting up business relations.
back
Section 1 Activity Three: Speak out
Task 1 Talk to 2 students and complete the table below.
Task 2 Listen and Write
Task 1 Talk and complete
Task 2 Prepare a Speech
back
Section 1 Activity One
Task 1 Listen and Match
next
Section 1 Activity One
1-f 8-c 7-a
back
Section 1 Activity Three: Speak out
Task 2 Prepare a short speech to be presented in class by filling in the blanks with the information from the table above.
6-j
back
2-e 3-i 4-h
5-g
Section 1 Activity One
高级商务英语听说Unit 2
Unit 2 Starting a BusinessI. Teaching objectives:---To learn some basic knowledge about starting a business;---To grasp the listening skills-how to take notes;--- To practice the basic listening skills.II. Teaching Focus:：1.How to catch the key information of listening comprehension.2.The skill of identifying the needed info and taking notes.III. Time Allocation: 2 periods for one lessonIV. Teaching Methods and Strategies:1.. Use the student-centered teaching-method the guide the students in their learning; encourage the students to think themselves and participate in class activities actively;2. Through discussion , group work or role-play, develop the students’reading and speaking abilities in English3.Present some additional exercise or information to them associated with TEM-4. V. Teaching Procedures :Step 1: In and OutClip 1Exercise 11) Time management2) Paying attention to the details3) Continuous learning4) Publicizing yourself and your products5) Team spirit6) Ascertain your goalExercise 21) T 2) F 3) T 4) T 5) FClip 2Exercise 1___3___ Communicate___1___ Lead by example___5___ Schedule meeting___4___ Give clear details___2___ Teach employees___8___ Interact___7___ Admit when wrong___6___ Encourage performanceClip 3Exercise 1Richard Branson——Virgin brand builderSunil Mittal——Bharti Group builderAshar Hafeez——Tandoori restaurant builderSuhela Kakil Raza——women's clothing maker Richard Maponya——property and retail empire builder Donald Trump——property developerExercise 21) F 2) F 3) T 4) F 5) F 6) TClip 4Exercise 11) Understand the risks2) Develop a business plan3) Develop a budget4) Choose a name and structure5) Get an EIN6) Obtain licenses and permits7) Get insurance8) Get a location9) Purchase equipmentExercise 21) T 2) T 3) F 4) F 5) TClip 5Exercise 11) She took part in a competition in which students prepared plans for actual businesses.2) She plans to create a company that will send volunteers from school clubs to help retirees.3) The National Foundation for Teaching Entrepreneurship and the financial firm Merrill Lynch.4) The skills that students need to start a business.5) Because this is a great way to engage students in their education. Students have to do the business plan. They have to do the economics of one unit, so they are learning about math. They have to write a business plan, so they are using their writing skills as well as their presentation skills.Clip 6Exercise 11) C 2) C 3) A 4) AStep 2: Assignments1.To review lesson one and preview lesson three;2.To finish the dictation exercise;。
【商务英语课件】Unit 2 Business Calls
1. Conversation One
Carl and Steve are talking about how to make business phone calls effectively.
Carl: It seems that many businesses, no matter large or small, regard the telephone as their important link with their customers. Steve: Right. Because a telephone call is very often the first contact a potential customer has with a business; the attitude that the caller takes towards the company is often directly related to the tone of a first phone call. Carl: I see. I know that the telephone is also used for day-to-day running of virtually every business, but can you tell me in details? Steve: Orders are taken, progress is checked, suppliers are contacted, advice is requested and given, and complaints are heard—all over the telephone.
Carl: Well, then what are the advantages do you think using the telephone for company business has over writing letters? Steve: There are at least two advantages: the telephone is less expensive; and the telephone projects a live voice, a real person, who can both listen and respond to a situation. Carl: What if that live voice projects the wrong image or attitude? Hundreds or even millions of dollars of business might be lost. Steve: That’s quite possible. So it is the potential problem that telephone communication poses. Carl: So establishing a positive telephone image is very important. Steve: That's right. You can probably recall that one company is terribly cold and impersonal, and hopefully you can also remember talking to someone whom made you feel as if you and your problem were the only concern he or she had for the day. Carl: Right. You do have some ideas about certain business and professional persons, even though your only contact with them has been over the phone.
商务英语视听说Unit 2
Job Description
Human Resources Manager
Support the business head in setting strategy, direction and objectives with regard to personnel;
Job Description
Job descriptions are written statements that describe:
duties, responsibilities, required qualifications of candidates, most contributions and outcomes needed from a position, reporting relationship and co-workers of a particular job.
Be responsible for hiring appropriate personnel; Identify, interpret and apply key performance indicators（指标）
and monitor business managers’ use of such indicators; Review and evaluate proposals for job regrading, training,
Define and plan the different steps of a project, and allocate responsibilities within the overall project framework to achieve timely and cost-effective project completion.
商务英语听说教程上 Unit 2Business Calls
Student A
Student B
To: Date:
Message Note
Time:
From: Company: Telephone: Message:
Taken by:
You are Liu Na. You make a phone call to B & N Company to speak to Mr. Hunter, marketing manager of the company, but he has left the office. Leave a message using the following information: Your company: L & Z Company You are calling: concerning the appointment with Mr. Hunter next Monday. Your office number: 892-7735 You are able to receive calls: before 5 p.m. today
Part B - Task 1 Vocabulary Building
Match the Chinese translation with the word or phrase which has the similar meaning.
1.cancel v. 2.reschedule v. 3.get a hold of someone 4.postpone v. 5.shuffle v. 6.dial v. 7.direct v. 8.awfully adv.
* Listening
Part A - Task 1 Conversation
新标准商务英语综合教程2听力
新标准商务英语综合教程2听力新标准商务英语综合教程2听力材料主要分为三个部分：Unit 1：At the Office，Unit 2：Business Travel，Unit 3：Meeting People。
以下是这三个部分的听力材料的详细内容。
Unit 1：At the OfficeVisitor: Good morning. My name is John Smith. I have an appointment with Mr. Wilson at 10 o'clock.Receptionist: Mr. Smith, is that right? Please take a seat. Mr. Wilson will be with you shortly.Visitor: Thank you.Listening 2: Work ExperienceCandidate: Good afternoon. It's my pleasure.Interviewer: I see you have quite a lot of work experience. Can you tell me a little bit about your previous jobs?Interviewer: That's impressive. Can you give me an example of a difficult situation you have faced at work and how youdealt with it?Candidate: Of course. Once, I had a difficult customer who was not satisfied with our product. I listened to his concerns and then offered him a replacement. In the end, he was happy with the solution.Interviewer: Thank you for sharing that. We will get back to you soon.Unit 2: Business TravelListening 1: Booking a FlightCustomer: Hello, I'd like to book a flight from London to New York, please.Agent: Sure, what dates are you looking to travel?Customer: I need to leave on the 12th of May and return on the 20th of May.Agent: Okay, let me check the availability for those dates. One moment, please... Yes, we have several flights available. Would you like to fly economy class or business class?Customer: I would prefer business class.Customer: That sounds perfect. Please go ahead and book it for me.Listening 2: At the AirportAnnouncement: Attention please. Flight 231 to New York is now boarding at Gate 23. All passengers please proceed to the boarding area. Thank you.Passenger 1: Excuse me, where is Gate 23?Passenger 2: It's down the hall to the right. Just follow the signs.Passenger 1: Thank you.Boarding Agent: Boarding Pass, please.Passenger: Here you go.Boarding Agent: Thank you. Enjoy your flight.Unit 3: Meeting PeopleListening 1: Introducing YourselfPerson 1: Hello, my name is Lisa Johnson. Nice to meet you.Person 2: Hi, Lisa. I'm Mark Thompson. Pleasure to meet you too.Person 2: Yes, I just started last week. How about you?Person 2: Thanks, Lisa. I appreciate that.Listening 2: Making Small TalkPerson 1: How was your weekend, John?Person 2: It was great. I went hiking with my family.Person 1: That sounds fun. I just relaxed at home and watched movies.Person 2: That sounds nice too. Do you have any plans for next weekend?Person 1: No, not yet. Maybe we can hang out together. Person 2: That would be great. Let's plan something then.。
《商务英语》教学课件——Module2
Listening script
Speaker 1 It’s great because usually it means my wife can use the one at home and we even take mine away at weekends. I work for quite a relaxed company and they don’t seem to mind how I use it for leisure.
l opportunities for promotion l 升职提拔机会
l parental leave l days off and long holidays l a company car
l 育儿假 l 短假和长假 l 公司配给的汽车
员工福利(Employee Benefits)的形式：
l Xerox施乐公司(财富500强公司之一，总部 所在地美国，主要经营办公设备)
lGlobal Service。环球服务公司
l Uxbridg。欧克斯桥镇(位于伦敦西郊的一个 小镇)
l 一个显要的职衔 l 培训和员工发展 l 可观的收人 l 养老金 l 灵活的工作时间 l 旅游机会 l 升职提拔机会 l 育儿假 l 短假和长假 l 公司配给的汽车
Vocabulary: Benefits and Incentives
Discuss: What is most important to you when
choosing a job?
l1你觉得选择工作最重要的因素是什么?将下列因素按照重要性从1一10顺序排列:
商务英语口语实训上册)Unit02 Business Reception
商务接待
Part One Warm-up
(1)As the secretary of the general manager, you are going to receive a VIP from USA. How will you make a schedule?
Key Word(s)：have got to
We have got to rush to the airport. 我们必须 赶紧去机场。 Sorry, I have got to go now .抱歉，我现在非 走不可了。 First he has to go to reception.首先，他得去 接待处。
A: Right. You get the chance to try the dishes I recommended. B: Wow my mouth is watering. A: We are having a dinner party tonight, celebrating another ten years of partnership! B: Thank you very much for your invitation and hospitality.
Key Word(s)：be impressed by ...
Frankly, Ms. Sloan, I was very impressed by your letter and talking to you has reinforced that good impression. 坦白地说，斯洛恩女士，我对你的来信印象深刻， 和你的交谈更加深了这种良好的印象 We were most impressed by your efficiency. 我们很钦佩你的工作效率。 I'm impressed by your approach to business. 你们经营业务的方法给我留下了很深的印象
商务英语听说(第二版)Unit 2
Part B – Dialogues
You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Both the dialogue and question will be spoken only once. Mark the best answer for each question.
b. bag b. want b. meat
c. big c. won’t c. mat
d. bug d. wit d. met
4. a. and
5. a. flag
b. add
b. fled
c. end
c. flea
d. ad
d. fleet
Part A – Dictation
You’ll hear eight sentences. When you hear the first time, repeat the sentence and pay attention to the stresses and tones. Then listen again and write them down. Check your answers when you listen for the third time.
3. A. Anytime later.
B. Two weeks ago.
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Part A - Task 2 Conversation
1. Below is a list of events that took place during the conversation. Work with your partner to put them into the right order, and then listen to the conversation to check your answers.
Part B - Task 1 Vocabulary Building
Match the Chinese translation with the word or phrase which has the similar meaning.
1.cancel v. 2.reschedule v. 3.get a hold of someone 4.postpone v. 5.shuffle v. 6.dial v. 7.direct v. 8.awfully adv.
Student A
Student B
To: Date:
MБайду номын сангаасssage Note
Time:
From: Company: Telephone: Message:
Taken by:
You are Liu Na. You make a phone call to B & N Company to speak to Mr. Hunter, marketing manager of the company, but he has left the office. Leave a message using the following information: Your company: L & Z Company You are calling: concerning the appointment with Mr. Hunter next Monday. Your office number: 892-7735 You are able to receive calls: before 5 p.m. today
Your answers
Your partner’s answers
Possible difficulties are:
You have dialed a wrong number; The line you are calling is busy; The person you want to speak to is not available; You fail to take a message as the person on the phone speaks fast; You can hardly understand the person on the phone because he/she has a strong accent.
Part A - Task 3 Follow-up
You are Terry Lynn, a receptionist of B & N Company. A business client wants to speak to Mr. Hunter, marketing manager of the company, but he has left the office. Take a message by filling in the Message Note.
商务英语听说教程上 Unit 2Business Calls
*Pre-listening
Work in pairs. What difficulties are you likely to meet when you make a phone call? Write them down in the left-hand column. Then ask and note down your partner’s answers in the right-hand column.
* Listening
Part A - Task 1 Conversation
R: Receptionist; W: Wang Ping
R: Hello, Friendship Hotel. How can I help you.? W: I’d like to reserve a room. R: What date would you like to make a reservation for? W: From February 6th to 8th. And I’d like to book a single room . R: Just a minute, please…. Yes, it is available. May I have your name, please?. W: Wang Ping. R: So, Ms. Wang, a single room from February 6th to 8th. Is that right? W: Yes, that’s right. Thank you very much. R: You are welcome. We are looking forward to seeing you .Thanks for calling.
From: Bill Burton Company: Milford Insurance Telephone: 635-8799 ext. 31
Message: Call back before 3 p.m. today concerning the meeting next Tuesday.
Taken by: Tracy
The correct order is: d, a, b, c, f, e .
2. Listen to the conversation again and fill in the blanks of the Message Note.
Message Note To: Ms. Jenkins
Date: 8th December Time: 10:30 a.m.