酒店常用英文

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酒店常用英语对话及词汇

酒店常用英语对话及词汇

酒店常用英文对话一、酒店服务、时尚英语Reserving a Room 预订酒店房间(电话)(H=Hotel, G=Guest)H: George’s Hotel.这儿是乔治酒店。

G: I’d like to reserve a room.我想预订一间房间。

H: When for Sir?先生,什么时候要用?G: This weekend.这周末。

H: Thank you. Just a moment, please.谢谢。

请等一会儿。

H: Front desk, sir.(总台接待员)先生,这儿是总台。

G: I want a single room with bath next Saturday.我下星期六要一间有浴室的单人房。

H: Hold on, please.请等一下。

(A few seconds later) (几秒钟以后)H: We’ll have it ready for you, sir.先生,我们会为您准备好房间。

G: Fine.好!H: May I have your name and phone number, sir?先生,请问贵姓和电话号码?G: Yes, my name is XinHua Zhou, and the number is 116079.我名叫周新华,电话号码是116079。

Inquiring about the Hotel Charges 询问酒店费用(电话)H: (Operator) George’s Hotel. Can be of any assistance?(接线生)乔治酒店。

请问有什么贵干?G: Yes, I’d like to find out about the room charges.我想了解住房费用。

H: Just a moment, sir. I’ll put you onto reservations.先生,请等一会儿。

我替您接订房部。

酒店英语词汇大全

酒店英语词汇大全

酒店员工必备英文词汇住宿篇:company 陪伴,同伴single room 单人房double room 双人房intend 想要,打算party (参加共同活动的)一批,一组,一组人date 日期,日子kind 种,类bath 浴室shower 淋浴suite (一套)房间deluxe 豪华的presidential 总统的,总统职务的available 可用的,合用的,可得到的,可到达的fully 完全地,彻底地name 名字,姓,姓名,名称address 地址the phone number 电话号码be able to 能,会guarantee 保证,担保,包,管occupancy 占有,占用peak 最高的,高峰的arrival 到来,到达departure 启程,离开,出发book 预定,定hotel 旅馆offer 提出,提供discount 折扣vacancy 空,空房间solid 全部地be full up 全满include 包括,包含major 较大范围的,主要的international 国际的,世界的provide with 提供mini-bar 小冰柜sort 种类,类别price 价格,价钱dollar 美元service 服务,服侍of course 当然rate 价格,费用tax extra 另加税金look forward to 期待,希望receive 接待,接见,欢迎guest 旅客,宿客welcome to 欢迎到来bellboy 行李员,旅客服务员madam 夫人,女士,太太trip 旅行,旅程take care of管理,照看baggage 行李,carry 运送,手提suitcase 手提箱,衣箱。

酒店常用英语缩写大全

酒店常用英语缩写大全

酒店常用英语缩写大全以下是一些酒店常用的英语缩写:1. B&B: Bed and Breakfast (早餐和住宿)2. CC: Credit Card (信用卡)3. CP: Continental Plan (欧洲计划,指包含早餐)4. EP: European Plan (欧洲计划,指不包含早餐)5. F&B: Food and Beverage (餐饮)6. HK: Housekeeping (客房服务)7. HSIA: High-Speed Internet Access (高速互联网接入)8. LRA: Last Room Availability (末位可用房)9. MICE: Meetings, Incentives, Conferences, Exhibitions (会议、奖励、会议、展览)10. OOO: Out of Order (故障)11. OTA: Online Travel Agency (在线旅行社)12. PMS: Property Management System (物业管理系统)13. POA: Price on Application (价格面议)14. RAC: Rack Rate (门市价)15. RO: Room Only (仅住宿,指不包括早餐)16. RS: Room Service (客房服务)17. SMK: Smoking (吸烟)18. SGK: Non-Smoking (禁烟)19. VD: View Deluxe (豪华景观房)20. WB: Welcome Beverage (迎宾饮料)这些是一些常见的酒店英语缩写,但是请注意,不同的酒店可能使用不同的缩写。

酒店日常英语口语

酒店日常英语口语

酒店日常英语口语1 Welcome to our hotel! 欢迎光临(我们酒店).2 Welcome, sir/madam! 欢迎光临.3 Good morning/afternoon/evening. 早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?)6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗?7 One moment, please. 请您稍候。

8 Thanks! 谢谢您!9 My pleasure! 不用客气!10 Thank you for waiting. 您久等了.11 Sorry to keep you waiting. 不起让您久等了.12 Do you speak Chinese/English? 请问您讲中文/英文吗?13 Do you have a reservation? 请问您有预订吗?14 Show me your passport or identification, please. 请出示一下您的护照或证件。

15 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡?16 please show me your credit card. 请出示您的信用卡.17 Please sign here. 请在这儿签字。

18 Here is your charge please. 这是找您的零钱。

酒店英语词汇大全(二)

酒店英语词汇大全(二)

酒店英语词汇大全(二)一、服务质量1.1 好评度量词•Positive feedback rate:积极反馈率•Customer satisfaction rate:客户满意度•Net promoter score:净推荐值•Repeat guest rate:复购率•Returning visitor rate:回访率•Referral rate:介绍率1.2 增值服务•Turn-down service:晚间整理服务•Wake-up service:叫醒服务•Complimentary breakfast:免费早餐•Express check-in/out:快速办理入/退房手续•Business center:商务服务中心1.3 前台服务•Welcome drink:欢迎饮料•Room upgrade:升级房型•Late check-out:延迟退房•Early check-in:提早入住•Guest information directory:客房信息指南•Concierge service:礼宾服务二、客房设施2.1 客房类型•Single room:单人房•Double room:双人房•Twin room:双床房•Suite:套房•Connecting room:相邻房2.2 设施用品•Bedding:床品•Towel:毛巾•Bathrobe:浴衣•Slipper:拖鞋•Hanger:衣架•Umbrella:伞2.3 客房设施•Air conditioner:空调•Television:电视•Refrigerator:冰箱•Safe:保险箱•Wifi:无线网络•Private bathroom:独立卫浴三、餐饮服务3.1 餐饮场所•Café:咖啡厅•Buffet:自助餐厅•Restaurant:餐厅•Bar:酒吧•Lounge:休息厅3.2 菜肴饮品•Appetizer:开胃菜•Main course:主菜•Dessert:甜点•Cocktail:鸡尾酒•Beer:啤酒•Wine:葡萄酒3.3 用餐方式•Room service:送餐服务• A la carte:点菜•Set menu:套餐•Takeaway:外卖•Delivery:配送•Catering service:餐饮服务四、会议活动4.1 会议设施•Conference room:会议室•Audio/Visual equipment:音/视设备•Microphone:麦克风•Projector:投影仪•Whiteboard:白板•Podium:讲台4.2 会议服务•Event planning:活动策划•Catering:餐饮服务•Translation service:翻译服务•Registration desk:报名台•Business meeting:商务会议•Seminar:研讨会五、其他服务5.1 健身娱乐•Fitness center:健身中心•Swimming pool:游泳池•Spa:水疗服务•Massage:按摩服务•Golf course:高尔夫球场•Karaoke:卡拉OK5.2 交通服务•Airport shuttle:机场班车•Car rental:租车服务•Valet parking:代客泊车•Limousine service:豪华轿车服务•Bicycle rental:自行车租赁•Electric vehicle charging:电动车充电5.3 旅游咨询•Tourist information desk:旅游信息台•Ticket booking service:机票预订服务•Tour guide:旅游导游•Travel package:旅游套餐•Destination information:目的地信息•Local attraction:本地景点以上就是酒店英语词汇大全的第二部分内容,酒店服务领域还有很多的专业术语和常用词汇需要掌握。

(完整版)酒店专用术语(中英文)

(完整版)酒店专用术语(中英文)

(1) Accommodation (住宿):提供的给予睡觉休息的场所。

(2) Adjoining Room (邻近房):指两间房间近连在一起。

(3) Advanced Deposit (订金):客人为了确保能有房间而提前支付给酒店一笔直按金。

(4) Advance Payment(预付金/押金):按照酒店财务规定和有关规定,前台服务员要求客人预先支付房费和不可预测费用的付费方式,如现金担保、信用卡预授权。

(5) Amenity(致意品):指酒店免费向住店客人提供的一些礼品,如水果、鲜花或饮品等。

(6) Arrival(到店):指客人入住酒店的抵店,如: Arrvial Date。

(7) Average Room Rate(平均房价):指所有住房的平均价格,它是前台的一个常用术语。

即A.R.R.。

(8) Block (预告锁房):指为了把某间房能够保留下来,而提前把此房间在某日锁起来,使其在该时间段显示被占用,有利于控制房间的预售。

(9) Cancellation (取消):指客人取消订房。

(10)Check-In:指客人登记入住酒店,包括机场登机手续也是同样的叫法。

(11)Check-Out:指客人结账离开酒店。

(12)Complimentary(免费):指由总经理批准提供给某个客人的不需要收费的房间,即COMP。

(13)Confirmation (确认):指酒店发给订房客人的一种十分详细的订房书而协议,承认客人在将来的某一天有权居住在本酒店。

另,机票中的往返票,连程票,在中转途中要求做位置的Comfirmation,否则航空公司有权取消该位置而转售他人。

(14)Connecting (连通房):指两间房中间有一扇门连通起来的房间。

(15)Corporate Rate (公司合同价):指与酒店有协议而提供给公司的客人的房间价格,这类价格通常为特别价,且保密。

(16)Credit Card (信用卡):指由银行签发的一种可以作为交易的卡片,代替现金支付的凭证。

酒店常用英语180句

酒店常用英语180句

饭店工作常用英语180 句一、Greetings 欢迎和问候语1. Good morning (afternoon, evening), sir (madam).早上、下午、晚上好,先生、夫人。

2. How do you do?您好,初次见面?How do you do?您好?Glad to meet you.很高兴见到您。

3. How are you?您好吗?Fine, thanks. And you?好的,谢谢。

您呢?4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆、餐厅、商店来。

5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。

6. I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快(客人刚入店时)。

I hope you enjoy your stay with us.希望您在我们宾馆过得愉快(客人在饭店逗留期间)。

I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快(客人离店时)。

7. Have a good time.祝您过得愉快。

二、电话用语8. Good morning. This is… (岗位)…(姓名)is speaking. May I help you? 早上好。

这是……部门,我是……。

我能帮您什么吗?9. Sorry, I’ve dialed the wrong number.对不起,我拨错号了。

10. May I speak to your General Manager?能和你们总经理说话吗。

11. Sorry. He is not in at the moment.对不起,他现在不在。

12. Would you like to leave a message?你要留口信吗。

【酒店】酒店基本实用大全英语

【酒店】酒店基本实用大全英语

酒店的中文解释基本解释1. [public house]∶喝酒的地方2. [hotel] 〈方〉∶较大而设备好的旅馆酒店的英文翻译1.a wineshop; a public house; a liquor shop(一)酒店餐厅英语酒店餐厅英语(一)Plate盘子Dish碟子菜盘Saucer茶碟Bowl碗Soupbowl汤碗Soupplate汤盘Soupcup汤杯Dessertplate点心盘Cheeseplate奶酪盘Fingerbowl洗手盅酒店餐厅英语(二)Cutlery刀叉餐具Tableknife餐刀Carvingknife切肉用的餐刀Fishknife切鱼刀Butterknife黄油刀Fruitknife水果刀Cakeknife切蛋糕刀酒店餐厅英语(三)Fork叉子Dessertfork点心叉Soupladle汤勺(长把)Soupspoon汤匙Dessertspoon点心匙Coffeespoon咖啡勺Teaspoon茶勺Breadbasket面包篮酒店餐厅英语(四)Sugarbowl糖罐Milkjug奶罐Buttercontainer黄油罐Butterdish黄油盘Cruststand调味品架Crust酱油醋瓶Pepperbox胡椒面盒Pepperbottle胡椒面瓶餐具:酒店餐厅英语(五)coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾ablecloth桌布tea-pot茶壶teaset茶具teatray茶盘caddy茶罐酒店餐厅英语(六)dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙酒店餐厅英语(七)knife餐刀cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘toothpick牙签酒店餐厅英语(八)盘Plates餐盘Plate椭圆形盘ovalplatter 蔬菜盘vegetabledish 色拉盘saladplate调味盘relishdish甜点盘dessertplate 水果盘fruitplate垫盘serviceplate托盘tray酒店餐厅英语(九)碗Bowls饭碗ricebowl汤碗soupbowl甜食碗dessertbowl 色拉碗saladbowl瓷碗porcelainbowl搪瓷碗enamelbowl(二)酒店客房英语酒店房态英语(一)1、VC(Vacant Clean )空房2、VD(Vacant Dirty)走客房3、OD(Occupied Dirty)未做住客4、OC(occupied clean)已做住客5、O.O.O (Out Of Order)待修房6、ECO (Estemated Check Out)预计退房7、NS(No Smoking)无烟房8、S/O (Slept Out)外睡房9、D/L (Double Lock)双锁房酒店房态英语(二)10、DND (Do Not Disturb)请勿打扰11、MUR(Make Up Room)请即打扫12、RS (Refuse Service)拒绝服务13、N/B (No Baggage)无行李14、L/B (Light Baggage)少行李15、VIP(Very Important People)重要客人16、LSG(Long Staying Guest)长住客17、C/O (Check Out) 结帐18、C/I (Check In)入住标准双人间(ST)标准单人间(SK)豪华双人间(DT)豪华单人间(DK)商务套房(JS)1.酒店客房英语---不要太顾及文法针对情况应对作答俗语说“熟能生巧”只要多听多讲多练习,自然能说得很流利。

酒店常用英语口语

酒店常用英语口语

酒店常用英语口语1. 预订房间(Room Reservation)1.1 询问预订房间的可用性(Checking Room Availability)•Guest: Good morning/afternoon/evening. I would like to make aroom reservation.•Front Desk Clerk: Good morning/afternoon/evening. How may I assist you?•Guest: Could you please tell me if there are any rooms available for [date]?•Front Desk Clerk: Yes, we have a few rooms available on that date. How many nights will you be staying?•Guest: I will be staying for [number of nights].1.2 询问房间类型和设施(Asking about Room Types and Amenities)•Guest: What types of rooms do you have?•Front Desk Clerk: We offer single rooms, double rooms, suites, and executive rooms.•Guest: Could you please tell me about the amenities in the rooms?•Front Desk Clerk: All our rooms come with free Wi-Fi, a flat-screen TV, air conditioning, and a mini-bar.1.3 询问价格和支付方式(Asking about Price and Payment Methods)•Guest: How much does a [room type] cost per night?•Front Desk Clerk: The price for a [room type] is [price] per night.•Guest: Do you accept credit cards?•Front Desk Clerk: Yes, we accept all major credit cards.1.4 确认预订(Confirming the Reservation)•Front Desk Clerk: May I have your name, please?•Guest: My name is [guest’s name].•Front Desk Clerk: Thank you, Mr./Ms. [guest’s name]. Your room has been reserved for [number of nights] from [date].2. 办理入住(Check-in)2.1 登记入住(Registration)•Guest: Hi, I have a reservation under the name of [guest’s name].•Front Desk Clerk: Good [morning/afternoon/evening],Mr./Ms. [guest’s name]. Could you please provide me with your ID or passport?•Guest: Sure, here it is.•Front Desk Clerk: Thank you. I’ll just need your signature here. Here is your room key. Your room number is [room number].2.2 询问服务和设施(Inquiring about Services and Facilities)•Guest: Could you please let me know the breakfast timings?•Front Desk Clerk: Breakfast is served from [time] to [time] in the restaurant on the ground floor.•Guest: Are there any fitness facilities in the hotel?•Front Desk Clerk: Yes, we have a fitness center on the second floor. It is open from [time] to [time].2.3 确认退房时间(Confirming the Check-Out Time)•Guest: What time is the check-out?•Front Desk Clerk: The check-out time is at [time] tomorrow. If you need a late check-out, please let us know in advance.3. 服务请求(Service Requests)3.1 请求叫醒服务(Requesting Wake-up Call)•Guest: Can I request a wake-up call for [time] tomorrow morning?•Front Desk Clerk: Certainly, sir/madam. We will make sure to give you a wake-up call at [time].3.2 请求额外的毛巾和床上用品(Requesting Extra Towels and Bedding)•Guest: Could I have some extra towels and bedding, please?•Front Desk Clerk: Of course, sir/madam. We will have them delivered to your room shortly.3.3 请求清洁服务(Requesting Housekeeping Service)•Guest: Can I request housekeeping service for my room?•Front Desk Clerk: Certainly, sir/madam. Our housekeeping staff will be there shortly to clean your room.4. 结账(Check-out)4.1 结账(Settling the Bill)•Guest: I would like to check out and settle my bill.•Front Desk Clerk: Sure, sir/madam. Please let me check your room’s minibar and make any necessary additions to your bill.•Guest: Here is my credit card for payment.4.2 寄存行李(Luggage Storage)•Guest: I need to store my luggage for a few hours after check-out.•Front Desk Clerk: Not a problem, sir/madam. We have a luggage storage facility near the reception desk.4.3 感谢与告别(Expressing Gratitude and Goodbye)•Front Desk Clerk: Thank you for choosing our hotel. We hope you had a pleasant stay.•Guest: Thank you for the excellent service. I had a wonderful stay. Goodbye!以上是关于酒店常用英语口语的文档,希望对您有所帮助!。

酒店行业英文专业术语

酒店行业英文专业术语

酒店行业英文专业术语1. Accommodation - 住宿,提供的给予睡觉休息的场所。

2. Adjoining Room –相邻房间3.Advanced Deposit –订金,客人为了预定房间而提前支付给酒店一笔直按金。

4. Amenities - 设施5.Cancellation - 客人取消订房6. Banquet - 宴会7.Advance Payment - 预付金/押金,按照酒店财务规定和有关规定,前台服务员要求客人预先支付房费和不可预测费用的付费方式。

8. Bed and breakfast (B&B) - 早餐及住宿9. Bellboy - 行李员10. Booking - 预订11. Buffet - 自助餐12. Check-in - 办理入住手续13. Check-out - 办理退房手续14. Complimentary - 提供给某个客人的不需要收费的房间15. Concierge - 礼宾员16. Conference room - 会议室17. Customer service - 客户服务18. Deluxe - 高级豪华19. Double room - 双人间20. Doorman - 酒店门童21. Executive suite - 行政套房22. Front desk - 前台23. Full board - 全包24. Housekeeping - 客房服务25. Guest - 客人26. Gym - 健身房27. Hospitality - 款待28. Hostel - 青年旅社29. Hotelier - 酒店业者30. Housekeeper - 客房服务员31. In-room dining - 客房送餐32. Key card - 门卡33. Laundry - 洗衣房34. Linen - 床品35. Lobby - 大堂36. Mini-bar - 迷你酒吧37. Maid - 女仆38. Meeting room - 会议室39. No-show - 未到者40. Occupancy - 入住率41. Online booking - 网上预订42. Package - 套餐43. Porter - 行李搬运工44. Rate - 房价45. Receptionist - 前台接待员46. Reservation - 预订47. Restaurant - 餐厅48. Room service - 客房服务49. Suite - 套房50. Tip - 小费51. Valet parking - 代客泊车52. All-inclusive - 一切包括53. Arrivals - 到达/到店54. Average Room Rate - 平均房价55. Attractions - 景点56. Boutique hotel - 精品酒店57. Business center - 商务中心58. Concierge desk - 礼宾台59. Departures - 离开60. Destination - 目的地61. Front office - 前台办公室62. Full-service hotel - 全服务酒店63. Group booking - 团队预订64. Hospitality industry - 酒店业65. Housekeeping supervisor - 客房部主管66. Inn - 小旅馆67. Late check-out - 延迟退房68. Lounge - 休息室69. Loyalty program - 忠诚度计划70. Luxury hotel - 豪华酒店71. Meeting planner - 会议策划者72. Motel - 汽车旅馆73. Night audit - 夜审74. Occupancy rate - 入住率75. Online travel agency (OTA) - 网络旅行社76. Overbooking - 超售77. Pillow menu - 枕头菜单78. Reception - 接待处79. Resort - 度假村80. Revenue management - 收益管理81. Room rate - 房价82. Sales manager - 销售经理83. Self-catering - 自助式84. Single room - 单人间85. Spa - 水疗中心86. Staff - 员工87. Standard room - 标准间88. Staycation - 居家度假89. Turndown service - 晚间整理服务90. Upsell - 升级销售91. Vacation rental - 度假租赁92. Wi-Fi - 无线上网93. Butler - 男管家94. Conference center - 会议中心95. Reservation agent - 预订代理人96. Front-of-house - 前台部门97. Revenue per available room (RevPAR) - 每间可用客房收入98. Housekeeping cart - 打扫房间的推车99. Room occupancy - 房间占用率100. Reservations manager - 预订经理101. Concierge services - 门房服务102. Housekeeping department - 客房部门103. Room inventory - 房型库存104. Room service attendant - 客房服务员105. Guest satisfaction - 客人满意度106. Hospitality management - 酒店管理。

酒店的英文单词

酒店的英文单词

酒店常用英语词汇汇总1、酒店订房常用英语词汇Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务,有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复2、酒店工作人员相关英语词汇Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help;Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ;Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员3、酒店岗位相关英语词汇客房预定 room reservation客满 fully booked房间种类 types of rooms双人房 double room标准房 standard room双床房 twin room高级房 superior room豪华房 deluxe room商务房 executive room套房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连通房 connecting room相邻房 adjoining room没有按预定抵店 no show确认信 letter of confirmation服务费 service charge额外费用 extra charge班车 shuttle bus全价 full price折扣价 discounted price标准价 rack rate优惠价 special price免费 complimentary rate特大号床 king-size bed大号床 queen-size bed推迟 postpone空房 Vacancy/vacant room取消 cancel/cancellation更改 change预定 book/reserve4、酒店标识词汇自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage 背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn – down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express service核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent计划表 schedule推举 recommend5、酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall 食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent 空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair (与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器。

酒店英文用语精选

酒店英文用语精选

酒店英文用语精选1) Goodmorning ( afternoon , evening),sir (madam). 早上好(下午、晚上好),好,先生(夫人)2)How do you do? (-- how do you do ?) 您好!3)Hello (or hi )! 您好!4)How is everything (with you )?(您的)一切都好吗?5)How are you getting on ( or along ) these days ?这几天过得怎么样?6)How are you ? (- Fine ,thank you .and you? )您的身体好吗?7)Glad (nice ) to see you . 见到您很高兴。

8)Welcome to our hotel. 欢迎到我们的酒店来!9)It‘s nice to meet you again , Mr. Johnson .再次见到您太好了,约翰逊先生。

10)Good –bye.(or bye-bye)再见!11)Good night. 晚安(晚间告别用)12)have a good rest. 祝您休息好!13)See you later (tomorrow). 以后(明天)见!14)Hope to see you again soon. 希望不久再见到您!15)Have a good time. 祝您过得愉快!16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!17)Please don‘t leave anything behind.请不要遗忘你的东西。

18)Mind (or watch) your step! 请走好!19)We wish you a pleasant journey. 祝您旅途愉快!20)Have a nice trip! 一路平安!21)All the best! 万事如意。

实用酒店常用英语词汇大全

实用酒店常用英语词汇大全

实用酒店常用英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅cloak-room 行李房/存衣处basement 地下室boutique 精品商场lobby lounge 大堂吧executive lounge 行政酒廊cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室lock 锁door knob; Door handle 门把door knocker 门环safety door hook 安全钩sofa, settee 长沙发sectional sofa 拼合沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table; end table 茶几tea trolley 活动茶几night table/stand 床头柜hanger 挂钩wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯spring 弹簧desk 书桌bookcase 书橱bookshelf 书架cabinet 橱柜wardrobe 衣柜round table 圆桌writing desk 写字台drawer 抽屉luggage rack 行李架dresser mirror 梳妆镜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯floor 楼层,地板carpentry (总称)木器bedclothes 床上用品folding bed 折叠床sofa bed 沙发床single bed 单人床double bed 双人床twin beds 成对床cot 小孩床camp bed 行军床bed frame 床架mattress 床垫bed pad 床软垫cushion 靠垫,垫子/床垫mat 席quilt 被子blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套bedding 被褥toilet roll, toilet paper 卫生纸perfume 香水toilet tissue 卫生纸good-night towel 晚安巾towel rail, towel rack 毛巾架towel 毛巾face towel 面巾bath towel 浴巾bathrobe 浴袍evening gown 睡袍lady’s sanitary 女士卫生袋shower cap 淋浴帽nail file 指甲挫razor 剃须刀comb 梳子bath foam 沐浴露cosmetics 化妆品detergent 清洁剂clothes-line 晾衣绳sponge 海绵soap 香皂soap dish 皂托tooth paste 牙膏tooth powder 牙粉tooth brush 牙刷bathroom 浴室bath tub 浴盆tap; faucet 水龙头shower nozzle 喷头shower bath, shower 淋浴dressing table 梳妆台mirror 镜子washbasin 洗脸盆toilet, lavatory, washroom 卫生间water closet, . 厕所;抽水马桶toilet pot; toilet bowl 马桶men's room 男盥洗室ladies' room 女盥洗室plunger 橡皮塞子toilet water tank cover 马桶水箱盖toilet board 马桶坐板toilet seat 马桶盖Vase 花瓶bathroom scales 浴室称bath mat 花洒浴室防滑垫running water 自来水transom, transom window 气窗curtain 窗帘drapes 挂帘balcony 阳台sash window 上下开关窗shutters 百叶窗Venetian blind 百叶窗帘shower curtain and rod 淋浴帘和架lace curtain 挑花窗帘windowsill 窗台rubbish bin 垃极桶waste-paper basket 废纸篓air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具match 火柴electric fan 电扇chandelier, pendant lamp 吊灯swag lamp; pendant light 吊灯socket; bulb holder 灯口fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor/standard lamp 落地灯wall lamp 壁灯lampshade/smoke bell 灯罩/烟罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座electric humidifier 湿度调节器plug 插头night stand lamp 床头柜灯dresser lamp 梳妆灯ceiling lamp 天花板吊灯end table lamp 茶几灯fuse wire 保险丝refrigerator 电冰箱temperature adjuster 气温调节制panel 床头柜电钮板door-mat 门前的擦鞋棕垫mosquito incense 蚊香electric kettle 电热水壶ball pen 原珠笔wall covering 墙纸TV remove control 电视摇控器remote control holder 摇控架Two-pin socket 两相插座Three-pin socket 三相插座transformer 变压器shower head 淋浴喷头rotary floor scrubber 洗地机wet vacuums 吸水机thermometer 温度计thermos 热水瓶video cassette recorder 录像机electric iron 电熨斗iron board 熨斗板trousers press 电热熨裤机rubber glovers 防护手套fire escape plan 走火图gas mask 防毒面具voltage 电压laundry bag 洗衣袋cloth brush 衣刷peg, hook 衣钩hanger; clothes hanger 衣架hat rack 衣帽架shoe polishing 擦鞋服务shine paper 擦鞋纸shoe lifter/shoehorn 鞋拔stain 污迹underpants 内裤sweater 毛衣woolen fabrics 毛料织品tie 领带mend 修补stitch 缝补sewing kit 针线包manager 听不清operator 电话员house phone 内部电话special line 专线dial a number? 拨号码hold the line? 别挂电话can't put somebody through? 接不通ordinary telegram 普通电话receiver 听筒telephone number 电话号码replace the phone? 挂上电话Line, please.? 请接外线The line is busy(engaged) ? 占线call somebody up? 打电话给某人IDD(international direct dialing) 国际直拔DDD(domestic direct dialing) 国内直拔operator/switch board/ (private branch exchange) 总机节日Valentine’s day 情人节New year’s day 元旦Spring festival 春节The lantern festival 元宵节Easter 复活节Mid-noonday 中秋节National day 国庆节Thanksgiving day 感恩节Christmas eve 平安夜Christmas 圣诞节Labour’s day 劳动节April fool’s day 愚人节水果strawberry 草莓lotus roots 莲藕apple 苹果mango 芒果plum 梅子grapefruit 西柚guava 番石榴longan 龙眼pomelo 柚watermelon 西瓜honey-melon 蜜瓜date 枣子papaya 木瓜cherry 樱桃pear 梨grape 葡萄peach 桃子pineapple 菠萝banana 香蕉lyche 荔枝coconut 椰子部门General Manager’s Office 总经理办公室director of executive office 行政办主任restaurant &kitchen coordinator 餐厅划菜员(F/O) Front Office 前台Training D. 培训部(F/B) Food and Beverage D. 餐饮部(HSKP)Housekeeping 客房部Purchasing D. 采购部Recreation D. 康乐部(ENG) Engineering D. 工程部(SEC)Security D. 保安部Human Resources D. 人力资源部Public Relations D. 公关部Sales D. 销售部Shopping Arcade 商场Financial D. 财务部Staff Canteen 员工食堂Laundry Dep. 洗衣房general manager 总经理executive office 行政办executive secretary 行政办秘书mail clerk 收发员bell captain 行李主管chief operator 电话总机主管information clerk 问讯restaurant supervisor 餐厅主管hostess 餐厅应接员restaurant captain 餐厅开单员kitchen waiter 传菜员executive chef 行政总厨head chef 厨师长cook 炉灶厨师butcher 切配厨师cold kitchen cook 冷盘配菜员chef 西餐厨师bartender 酒吧调酒师baker 面包房操作工pastry cook 点心工steward 餐具管事dishwasher 洗碟工grill chef 厨房烧烤工food hygiene 食品检验员senior supervisor 资深主管floor butler 客房楼面值班员recreation center 康乐中心gymnasium attendant 康乐服务员sauna attendant 桑拿服务员swimming pool attendant游泳池服务员beautician 美容员barber/hair dresser 理发员masseur masseuse 按摩员presser 熨烫工washer 洗涤工delivery boy/mail 客衣收发员sales clerk 销售员financial controller 财务经理chief accountant 财务主管accounting clerk 总帐报表员payable/receivable clerk 往来结算员property control 财产核算员cost control 工资核算员purchasing manager 采购经理food storeroom supervisor食品采保主管food buyer 食品采购员food receiver 食品验收员fresh food store-man 海鲜保管员dry food store-man 食品干货保管员payroll master 劳资员personnel assistant 人事员trainer 培训员staff canteen supervisor员工食堂主管chief security officer 保卫部经理security office 保卫员director of fire center 消防中心主任fireman 消防员guard 门卫patroller 巡逻员chief engineer 工程部经理mechanician 机修工air-conditioning man 空调工lift man 电梯工boilerman 锅炉工key keeper 钥匙工plumber 水电维修工carpetman 地毯墙纸工季节、月份、星期Spring 春天Summer 夏天Autuner 秋天Winter 冬天Monday 星期一Tuesday 星期二Wednesday 星期三Thursday 星期四Friday 星期五Saturday 星期六Sunday 星期天January 一月February 二月March 三月April 四月May 五月June 六月July 七月August 八月September 九月October 十月November 十一月December 十二月常见病症flu(influenza) 流行感冒a shot of 打一针a touch of flu 有些染上流行感冒absorbent cotton 药棉acupuncture 针灸alcohol 酒精anaesthetic 麻醉剂Appendicitis 阑尾炎blood transfusion 输血bowel movements(stool)大便complications 并发症constipation 便秘corpuscle(red/whit)血球diarrhoea 泻肚digestive system 消化系统disinfectant 消毒剂glucose 葡萄糖inoculation 预防注射intravenous injection 静脉注射intra-muscular injection 肌肉注射sulfadiaine 消炎片mercurochrome 红药水patent medicine pills 成药丸retch 恶心twinge 阵痛allergic 医]过敏的, 患过敏症的abscess 脓肿ache 酸痛asphyxiated 窒息body temperature 体温choking 憋气cold fits 阵冷convulsions 痉挛dizzy, vertigo 眩晕dull pain 隐痛fever 发热hacking cough 不断干咳hawking 咳痰hunger 缺氧inertia 无力itching 痒inflammation 充血loss of appetite 食欲不振obstruction 阻塞paralysis 麻痹running nose 流鼻涕sharp pain 剧痛shock 休克sore 一碰就痛stomach-ache 胃痛suffocation 堵闷twitching 发炎anemia 贫血cardiogram 心电图cerebral commotion 脑震荡cramps 抽筋vomit 呕吐stomach trouble 胃病eczema 湿疹dermatosis 皮肤病arthralgia 关节痛back achedislocation 腰疼fracture 骨折disintegration of bones 骨裂arthritis 关节炎alcoholism 酒精中毒food poisoning 食物中毒contraceptive 避孕药alergosis 过敏症doctor’s order 医嘱dose 用量infectious 传染性unire 小便nausea 恶心unconscious 不省人事artery 动脉asthma 哮喘bronchitis 支气管炎insomnia 失眠pink eye 红眼,火眼long-sightedness 远视short-sightedness 近视squint 斜视heart-stroke 中暑anti-epidemic clinic 防疫站denta hospital 牙科医院Hospital of Chinese medicine中医医院Infectious disease hospital 传染病院Institute of oncology 肿瘤研究院maternitas 产科医院special hospital 专科医院tuberculosis hospital 结核医院in-patient department 住院部isolation ward 隔离病房lying-in room 产房observation ward 观察病房Chinese academy of medical science中国医学科学院中国小吃英文表达中式早点Clay oven rolls 烧饼Fried bread stick 油条Fried leek dumplings 韭菜盒Boiled dumplings 水饺Steamed dumplings 蒸饺Steamed buns 馒头Steamed sandwich 割包Rice and vegetable roll 饭团Egg cakes 蛋饼preserved egg 皮蛋Salted duck egg 咸鸭蛋Soybean milk 豆浆饭类Rice porridge 稀饭Plain white rice 白饭Glutinous oil rice 油饭Glutinous rice糯米饭Braised pork rice卤肉饭Fried rice with egg 蛋炒饭Sweet potato congee地瓜粥面类Wonton & noodles馄饨面Sliced noodles刀削面Spicy hot noodles麻辣面Sesame paste noodles麻酱面Duck with noodles鸭肉面Eel noodles鳝鱼面Seafood noodles乌龙面Oyster thin noodles 牡蛎细面Flat noodles板条Rice noodles米粉Fried rice noodles炒米粉Green bean noodle冬粉汤类Fish ball soup鱼丸汤Meat ball soup贡丸汤Egg & vegetable soup蛋花汤Clams soup蛤蜊汤Oyster soup牡蛎汤Seaweed soup紫菜汤Sweet & sour soup酸辣汤Wonton soup馄饨汤Pork intestine soup猪肠汤Pork thick soup肉羹汤鱿鱼汤Squid soupSquid thick soup花枝羹甜点Vegetarian gelatin爱玉Tomatoes on sticks糖葫芦Longevity Peaches长寿桃Glutinous rice sesame balls芝麻球Hemp flowers麻花Horse hooves双胞胎冰类Mein mein ice绵绵冰Oatmeal ice 麦角冰Sweet potato ice地瓜冰Red bean with milk ice 红豆牛奶冰Eight treasures ice八宝冰Tofu pudding豆花果汁Sugar cane juice甘蔗汁Plum juice 酸梅汁Star fruit juice杨桃汁Herb juice 青草茶点心Oyster omelet 牡蛎煎Stinky tofu (Smelly tofu)臭豆腐Oily bean curd 油豆腐Spicy hot bean curd麻辣豆腐Prawn cracker虾片Shrimp balls虾球Spring rolls 春卷Chicken rolls蛋卷Salty rice pudding碗糕Rice tube pudding筒仔米糕Red bean cake红豆糕Bean paste cake绿豆糕Glutinous rice cakes糯米糕Fried white radish patty萝卜糕Taro cake芋头糕Taiwanese Meatballs肉圆Pyramid dumplings水晶饺Rice-meat dumplings肉丸Dried tofu豆干其他Angelica duck 当归鸭Betel nut 槟榔Hot pot 火锅Pork , pickled mustard green noodles 榨菜肉丝面外交用或常用缩写H.E.(his excellency) 阁下H.M.( his majesty)陛下H.R.H.(his royal highness)殿下P.C.(pour condolence)吊唁P.F.(pour feliciter)谨贺P.P.C.(pour prender conge)辞行P.R.(pour remercier)谨谢Begum 贵夫人(印巴称呼)BO…波(对高级军官尊称)P.P.(pour presenter)谨介绍H.I.M.(his imperial majesty) 皇帝陛下R.S.V.P.(repondez s’il vous plait)候复ASAP(as soon as possible)尽快FYI(for your information)谨此通知IRC(internet relay chat )网上聊天R AND R(rest and relaxation)放松休息Burmese styles 缅甸称呼His Excellency Mr. Prime Minister and Mrs 总理阁下和夫人.His Excellency阁下(对总统,总理,外长,部长,大、公使和显要人物的尊称;对王族,贵族,军人或低于部长的官员一般不用)His or Her Highness 殿下(对亲王,王子,公主等到的称呼)His Royal Highness 亲王殿下(对太子和直系王族的尊称)Honorable 对英联邦系统常用于部长,大臣和议员的称呼Maung 貌(男人一般谦虚的自称)Respected and beloved (特别)敬爱的Respected and dear 敬爱的Samdech 亲王(柬埔寨称呼)Thakin 德钦(主人的意思)Their Majesties King XX and the Queen 对国王和王后的称呼Tu。

酒店各部门常用英语单词

酒店各部门常用英语单词

酒店各部门常用英语单词1. Front Desk Department•Check-in: 办理入住手续•Check-out: 办理退房手续•Reservation: 预订•Room rate: 房价•Receptionist: 前台接待员•Key card: 门卡•Guest registration form: 客户登记表•Concierge: 门卫•Bellboy: 旅行员•Guest request: 客人需求•Room service: 客房服务•Wake-up call: 叫醒服务•Lobby: 大堂•Bell desk: 行李台•Cashier: 收银员•Shift: 班次•Voucher: 礼券•PMS (Property Management System): 物业管理系统2. Housekeeping Department•Housekeeper: 客房服务员•Cleanliness: 清洁度•Linen: 床单、毛巾等亚麻制品•Turndown service: 临睡服务•Housekeeping supervisor: 客房部主管•Laundry: 洗衣房•Vacuum cleaner: 吸尘器•Md: 女仆•Room inspection: 房间检查•Lost and found: 失物招领•Room inventory: 房间清单•Cleaning schedule: 清洁计划•Trash bin: 垃圾箱•Dusting: 擦拭•Sweeping: 扫地•Mopping: 拖地•Stn removal: 污渍去除3. Food and Beverage Department•Restaurant: 餐厅•Menu: 菜单•Breakfast: 早餐•Lunch: 午餐•Dinner: 晚餐•Buffet: 自助餐•Wter/Wtress: 服务员•Chef: 厨师•Bar: 酒吧•Cocktl: 鸡尾酒•Wine list: 酒单•Room service menu: 客房服务菜单•Order: 下单•Reservation: 预订•Specials: 特色菜品•Catering: 酒店宴会服务•Corkage fee: 开瓶费4. Mntenance Department•Technician: 技术员•Repr: 维修•Mntenance: 保养•Plumbing: 水暖•Electrical: 电气•HVAC (Heating, Ventilation, and r Conditioning): 暖通空调•Faulty: 故障的•Equipment: 设备•Safety inspection: 安全检查•Power outage: 停电•Emergency: 紧急情况•Fire alarm: 火警器5. Sales and Marketing Department•Sales manager: 销售经理•Marketing manager: 市场经理•Promotion: 促销活动•Advertising: 广告•Public relations: 公关•Exhibition: 展览•Market research: 市场调研•Client: 客户•Contract: 合同•Negotiation: 谈判•Revenue: 收益•Target market: 目标市场•Competition: 竞争6. Security Department•Security guard: 保安•CCTV (Closed Circuit Television):闭路电视•Access control: 出入控制•Alarm: 警报•Security breach: 安全漏洞•Incident report: 事件报告•Patrol: 巡逻•Intruder: 入侵者•Emergency exit: 紧急出口•Evacuation: 疏散以上是酒店各部门常用的英语单词,希望对您的工作有所帮助。

酒店常用英语缩写大全

酒店常用英语缩写大全

酒店常用英语缩写大全以下是一些常见的酒店英语缩写:1. AC - Air-conditioning (空调)2. AD - Additional Deposit (额外押金)3. B&B - Bed and Breakfast (包早餐)4. CC - Credit Card (信用卡)5. CO - Check-Out (退房)6. CP - Continental Plan (欧式早餐)7. DC - Direct Current (直流电)8. DF - Deluxe Room (豪华房)9. DP - Double Room (双人间)10. EP - European Plan (欧洲式早餐)11. F&B - Food and Beverage (餐饮服务)12. FIT - Free Independent Traveler (自由行客人)13. GM - General Manager (总经理)14. HK - Housekeeping (客房服务)15. IRD - In-room Dining (客房用餐)16. MICE - Meetings, Incentives, Conferences, Exhibitions (会议、激励、会展)17. OC - Ocean View Room (海景房)18. PAX - Passengers (客人)19. RAC - Room and Car (房车套餐)20. SGL - Single Room (单人间)21. SOP - Standard Operating Procedure (标准操作规程)22. TV - Television (电视)23. VAT - Value Added Tax (增值税)24. VIP - Very Important Person (贵宾)这些是一些常见的酒店英语缩写,不同的酒店可能会有不同的缩写使用,具体情况可以根据酒店的需求进行了解和熟悉。

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酒店常用英文知识点滴2008-02-26 18:46:49 阅读18 评论0 字号:大中小一、酒店服务、时尚英语Reserving a Room 预订酒店房间(电话)(H=Hotel, G=Guest)H: George’s Hote l.这儿是乔治酒店。

G: I’d like to reserve a room.我想预订一间房间。

H: When for Sir?先生,什么时候要用?G: This weekend.这周末。

H: Thank you. Just a moment, please.谢谢。

请等一会儿。

H: Front desk, sir.(总台接待员)先生,这儿是总台。

G: I want a single room with bath next Saturday.我下星期六要一间有浴室的单人房。

H: Hold on, please.请等一下。

(A few seconds later) (几秒钟以后)H: We’ll have it ready for you, sir.先生,我们会为您准备好房间。

G: Fine.好!H: May I have your name and phone number, sir?先生,请问贵姓和电话号码?G: Yes, my name is XinHua Zhou, and the number is 116079.我名叫周新华,电话号码是116079。

Inquiring about the Hotel Charges 询问酒店费用(电话)H: (Operator) George’s Hotel. Can be of any assistance?(接线生)乔治酒店。

请问有什么贵干?G: Yes, I’d like to find out about the room charges.我想了解住房费用。

H: Just a moment, sir. I’ll put you onto reservations.先生,请等一会儿。

我替您接订房部。

H: (Reservation Clerk) Reservations. Can I help you?(订房部员工)订房部。

请问有什么事可以效劳?G: Yes, could you tell me the rates for your rooms?您可以告诉我,你们房间的收费率吗?H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin.可以。

单人房收费350~550元,双人房收费550~750元。

G: I see. I am visiting your city in April. How soon should I makea reservation.我明白了。

我打算在4月份往贵市。

我应提早多少时候订房呢?H: Well, the sooner, the better. If you’ve made your schedule, why don’t you bookthe room now?那么,越早越好。

如果您已拟定您的旅游计划,您何不现在订房?Making a Hotel Reservation 订房(电话)G: Hello.喂!H: (Operator) Green’s Hotel. Can I help you, sir?(接线生)费尔蒙酒店。

先生,请问有何贵干?G: Yes, I’d like to make a reservation.我想订房。

作者:冷啸寒回复日期:2005-6-8 10:40:00H: Thank you, I’ll connect you with our reservation clerk.谢谢。

我替您接我们订房部职员。

G: Thank you.谢谢您。

H:(Reservation Clerk) Hello, reservation office. Can I help you?(订房部员工)订房部,请问有什么可以效劳?G: Yes, I’d like to reserve a double room with bath for November twenty-first andtwenty-sixth.我想预订一间有浴室的双人房,供11月21日和26日住宿。

H: Just a moment, sir. I’ll check and see…yes, that can be arranged. Your name,please?先生,请等一下,我要查查看……是的,可以安排那样的房间。

请问贵姓?G: Yes, my name is Wang Lin.我名叫王林。

H: Thank you very much, Mr. Wang.谢谢您,王先生。

Confirming a Hotel Reservation证实已订房间(电话)H: (Operator): Greatwall Hotel.(接线生)长城酒店。

G: Reservations, please.请接订房部。

H: Thank you. Just a minute, sir.谢谢。

先生,请等一下。

H: (Reservation Clerk): Reservations. Can I help you?(订房部员工)这里是订房部。

请问有什么事可以效劳?G: Yes, I’d like to confirm my reservation. This is Wang Lin from Hong Kong. I’vereserved a double room for January second.我想确定我的订房结果。

我是从香港来的王林。

我已经预订一间供1月2日入住的双人房。

H: Yes, Mr. Wang. We have your reservation from Hong Kong.We’ll be expecting you on January second. Thank you.何先生,我们已接到您从香港打来的订房电话。

我们期待您1月2日光临。

多谢惠顾。

Changing A Hotel Reservation 改变订房日期(电话)H: GreatWall Hotel. Can I help you?长城酒店。

我能帮您吗?G: Yes, I’d like to cancel my reservation and make a new reservation. My name is Wang Lin and I have made a reservation for January tenth, but is it possible to change it to the twelfth? With the heavy snow up here, my car has broken down.我想取消我原来的预订,并作新的预订。

我名叫王林,我订了1月10日的房间,但有没有可能把日期改到12号?由于这里下雪,我的汽车损坏了。

H: Yes, just a minute while I check our record, Mr. Wang. Yes, it is possible tochange it to the twelfth. Thank you, Mr. Wang.好,请等一等,我查一查我们的记录。

王先生,行啊,可以把订房改到12日。

王先生,谢谢您。

G: Thank you.谢谢。

Ordering Breakfast through Room Service at the Hotel在酒店客房服务部预订早餐电话H: (Room Service): Hello. Room Service.(客房服务部)喂!客房服务部。

G: Hello. May I order my breakfast for tomorrow morning?喂!我可以预订明天早上的早餐吗?H: Yes, Sir. What time would you like to have it, sir?可以的。

先生,请问您想什么时候吃早餐?G: Can you make it at 8:00你们能在八点钟准备好吗?H: All right, sir. What would you like to have?可以,先生。

您想要些什么?G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee.我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。

H: All right. Anything else.好的。

还要别的东西吗?G: That’s all. My room number is 604.不要了。

我房间的号码是604号。

H: Thank you, sir.谢谢您,先生。

作者:冷啸寒回复日期:2005-6-8 10:42:00Ordering Lunch 订午餐H: Hello, Room Service.喂,住房服务部。

G: Hello, I’d like to order my lunch.喂,我想订午餐。

H: All right, sir.好的,先生。

G: I’ll have a tomato and lettuce salad, a tomato omelet.我要一份番茄和生菜沙律,一份番茄心蛋卷。

H: Our omelet is served with green vegetables.我们的蛋卷是配有青菜的。

G: I’d like a salad, too.我也喜欢沙律。

H: Yes, sir. What kind of dressing?行,先生。

您要哪一种调味品?G: Oil and vinegar, please.请给我油和醋。

H: Do you want any rolls?您要面包吗?G: Yes, and a pot of coffee, please.要,再给我一壶咖啡。

H: All right, six. Anything else?好的,先生。

还要别的东西吗?G: No, that’s all.不要,就这些了。

H: May I have your room number, pleas e.’?请问您的房间号码?G: 504. 504.504.504室。

H: Thank you, sir.谢谢您,先生。

G: Thank you.谢谢。

Attendance & Service 接待与服务(W = Waiter, G = Guest)W: Did you ring, sir?是您按铃吗?先生。

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