高级商务英语口语培训课程知识
高级商务英语必备口语知识点小结
高级商务英语必备口语知识点小结下面小编给大家分享一些商务英语高级必备知识点的总结，希望对你们的口语水平提高有帮助。
高级商务英语必备口语知识点(1)一分钟简短发言。
考官分别给每个考生一张题卡，上面各有3个不同题目(一个为日常话题，一个为一般性商务话题，另外一个为专业商务话题)，由考生任选一题。
题目涉及：企业管理，员工培训，顾客关系，市场营销，经济热点等话题。
不提供论点提示词。
考生有一分钟准备时间，两位考生同时准备。
允许做笔记。
一个同学发言结束，另一个同学问1-2个问题，因此在发言时要注意听并在头脑中想好提问的问题。
该部分虽是1分钟的简短发言，但要求内容完整，有开头，有结尾。
能围绕题目组织并提供论点，并加以论证。
两个考生6min 三个考生8min 除掉构思准备时间和另一个考生提问题的时间，每个考生只有一分半钟，最多讲十几句话，考生做简短发言时论点要紧扣主题，给出2，3条论据即可，点到为止不必展开议论。
Show a clear understanding of the taskMake an appropriate introduction and conclusionThe ideas well-organized and logically orderedUse appropriate signposting (指示)and linking(连接) languageDevelop ideas clearly and the ideas given are easy to understandSpeak in a clear and the ideas given are easy to understand The talk is given an appropriate lengthOpening SentenceWell, I’d like to make a short/brief/mini/one-minute presentation on the topic…Body (一般讲2-3个要点，根据语速和知识点调整)First,…Second….Third,…Closing SentenceAnyway, that’s why I think so.Thank you very much.Thank you for taking your time.Thank you for listening.高级商务英语必备口语知识点(2)(1) Grammar and Vocabulary 语法与词汇测试考生口头表达时语法和词汇是否正确，得体并丰富多彩，能否避免词汇和句型单一或不断重复相同的词句。
商务英语考试口语培训内容
xx年商务英语考试口语培训内容1.Please aept my apology 请承受我的抱歉A:What I said was totally wrong. Please aept my apology.B:I just hope it doesn't happen again.A：我说的完全错了，请承受我的抱歉。
B：我只希望这种事情不要再发生了。
2. Thank you for what you did. 感谢你所做的。
A: Thank you for what you did. We wouldn't be able to make it without your help.B: You are very wele.A：感谢你所做的，如果没有你的帮助，我们不会成功的。
B：不客气。
3.Thanks for your... 谢谢你的……A: Thanks for your support. We are confident to do well in this program.B: I will be waiting for your suesses!A：谢谢你的支持，我们有信心做好这个工程。
B：我等着你们成功的好消息!4. We really appreciate 我们真心感谢A: We really appreciate if you could send us the payment on time.B: I will confirm with you this afternoon.A：如果您能按时付款的话我们将不胜感谢。
B：我今天下午会和你确认这件事。
5.We want to thank you 我们想感谢你A: We want to thank you again for the great job you did.B: We strive to exceed customer's expectations.A：我们想要再次感谢你所做的出色的工作。
实用商务英语口语培训
实用商务英语口语培训商务英语口语在商业领域中非常重要，良好的商务英语口语能够帮助你与国际合作伙伴进行有效的沟通和交流。
以下是一些实用的商务英语口语培训内容：1. 自我介绍- Hello, my name is [Your Name]. I hold a degree in [Your Field] and have [Number] years of experience in [Your Industry]. I have a strong background in [Specific Skills]. I am interested in exploring opportunities for collaboration and growth in the business world.2. 电话沟通- Good morning/afternoon, this is [Your Name] from [Your Company]. I am calling to discuss [Reason for the call]. May I speak with [Person's Name]?- I'm sorry, but [Person's Name] is unavailable at the moment. Can I take a message or can I assist you with something?- Thank you for your time. I will make sure [Person's Name] receives your message. Have a great day!3. 商务会议- Ladies and gentlemen, thank you for coming today. Let's begin by reviewing the agenda for today's meeting.- I would like to propose a new idea/strategy/solution. I believe it will greatly benefit our company in terms of [Specific Benefits]. - Could you please clarify your point? I am not certain I fully understand.- I agree with your suggestion and think it aligns well with ourobjectives/goals. Let's move forward with it.4. 商务谈判- We appreciate your interest in partnering with our company. However, we have a few concerns that we would like to discuss further.- We believe that the proposed terms are not favorable to our company. We would like to negotiate for better conditions/terms. - We are open to reaching a mutually beneficial agreement. Let's explore different options and find a solution that works for both parties.5. 商务旅行- I will be traveling to [Destination] next week for a business meeting. Can you recommend any reliable local transportation services?- Could you please provide me with the necessary travel documents and information regarding my itinerary?- I would like to extend my stay for a few days after the business meetings. Can you assist me with hotel bookings and local sightseeing recommendations?这些口语培训内容可帮助你在商务场合中更好地运用英语进行交流和沟通。
高级商务英语口语讲义
1Lesson OneFormal Verbal Communication in Business I正式商业交流（1）–研讨会Part II T he How-TosLeading Seminars/ Questioning Techniques✧General procedures of a seminar/lecture1) Self-introduction2) Introduction of Topic3) Describing sequences and timing4) Highlighting information5) Involving the audience6) Giving instructions7) Checking understanding8) Asking questions9) Clarifying questions10) Evading questions11) Inviting comments12) Interrupting213) Transitions14) Reformulations15) ClosingLanguage ReferenceSelf-introduction 自我介绍Good morning, I'm ---- and I've been invited to give this talk/ presentation / lecture because---I have done research in / I have a special interest in / my experience is inIntroduction of Topic 话题介绍In my presentation/talk/lecture today I shall be dealing with--- The subject of my ---- today is ----What I'd like to do today is introduce/suggest/ analyse/ describe / explainMy topic/subject today is ---I shall be dealing with 2/3/4…. main areas/topics/subjects today Describing Sequences and Timing 程序介绍与时间安排First I want to /spend a few minutes outlining ---/remind you of the background to/summarise the ----/explain---/ present--- Next I shall---/after that I will take the opportunity ofdescribing---/Then we'll look at---Finally I want to---Highlighting Information 重点介绍(Rhetorical questions)So, what does that mean?/How can we interpret this?/What's the explanation for this?/What are the implications of these findings?(Change of focus)What that tells us is/What I'm suggesting is/What is clear is that3(Introducing auxiliary verb)So clearly we do need to--/Obviously they did understandthat---/ Of course you do wan to know why---Involving the Audience 听者的参与Let's have a show of hands, how many of you agree with ----I'm sure we all know what it's like to---Let me ask you spend a couple of seconds thinking about--- Well, what would you do, I wonder---Just look around the room and take a note of /how many men are wearing a tie---/how many people are wearing jeans---/the average age of the participantsGiving Instructions 给予指示For this exercise, we are going to work in pairs: groups of 3/4/5 Make a note of these words/figuresRead the paragraph on page ---Please note that I shall be timing the exercise and you have exactly 7 minutesNow complete the questionnaire and put your name in the top left-hand cornerChecking Understanding 随时观察听者反映Is everyone with me so far?Are there any questions at this stage?Would anyone like me to run through that again?If you have any problems with the detail, don't worry because all the information is in your handoutAsking Questions 询问问题Direct questions/open-ended:What/why/how/where/whenClosed questions :Do you/did you4Delicate questions:I was wondering if/ could I ask you/ would you mind telling me/if it's not indiscreet I'd like to know/might I ask/may I ask Clarifying Questions 澄清问题So you want to know about---/is it the figures that worry you/ when you say---do you mean---/If I've understood the question you want to know about---Evading Questions 回避问题That's not really my field---/ that's a bit outside the scope of today's topic/ I haven't got the precise information with me today/ that's not really for me to say/I'd need notice of that question to answer you in full/this is not really the place to discuss that matter/ perhaps that's a question for another meetingInviting Comments 鼓励并听取意见Has anyone got any questions at this point?Would anyone like to comment on that?Does anyone disagree with my last point?Can anyone confirm my experience?If nobody has any questions then I'll move onInterrupting 中断I'd like to discuss it further, but I think it's time to move on Could I just stop you there---If I might just add----I'm sure we'd all agree, but perhaps we should get back to the main pointTransitions 过渡If we could now turn to---/my next point is---/ what I want to do next is ---/ let's move on to---/that completes my analysisof---/so, now we are going to----5Reformulations 总结If I might just go over that again---/so, in summary---/ just to remind you of the key facts/the main points/ the advantagesof---/my main arguments were---Closing 结束Thank you for listening to me todayI hope you have found my presentation usefulThank you for your attentionQuestioning Techniques 提问技巧Reasons for asking questions:To obtain informationTo find out the opinions of other peopleTo ask other people to contribute ideasTo find out the reasons behind eventsTo seek confirmationThe status of the questionerThe questioner may have an official need to ask questions - work-role, legal power, etc., or the questioner may have an entirely personal curiosity to satisfy. If the role is official, the questioner needs to choose the questioning style with care in order to produce the required results. Questioning can be quite a threatening activity in some circumstances. For example, if the questioner wants information , then the person who has that information may feel that s/he is being asked to give up something that represents an advantage. If the questioner is merely curious in a social setting , then the important point is the level of delicacy of the question. In most cultures, very personal details such as how much money we earn is too private to form the subject of questions by others.6Choices of question styleClosed v. openClosed questions permit only 'yes'/'no' answers. They may therefore be more threatening than open questions because they leave no room for expansion or explanation. The questioner needs to decide if it would be more tactful to ask: Have you finished that report yet?OrHow are you getting on with that report?The first question implies that the report is now due; the second merely asks for a progress statement. The open question allows the respondent to elaborate and does not have overtones of authority.Wh- type questionsQuestions starting with question words: what, when, why, who, how, are open questions but they are also very direct. Too many questions like this have the flavour of an interrogation and may make the person being questioned feel uncomfortable. It may be necessary to preface the questions with phrases that show the questioner is aware of the intrusiveness of the question:May I ask you…Could you tell me…Would you mind telling me…I wonder if I could ask you….I would be interested in knowing…If it's not indiscreet, may I ask ….I know it's not really my business, but….Facilitative styles of asking questions7If the intention of the questioner is really to prompt the interlocutor in disclosing information freely, then question techniques may not be appropriate at all. Instead it might be better to echo and to reformulate in order to give the interlocutor the opportunity to expand.Illustrative dialogueA. Well, I live in a flat in a rather poor part of town.B. Poor part of town…?A. Yes, it's quite dirty and the streets are badly lit. That's whyI don't like going out alone at night.B. So you're frightened to go out alone?A. Well, yes because we hear of attacks and muggings.That's why I want to leave.In this dialogue, speaker B doesn't try to take the initiative, but merely echoes and reformulates to prompt speaker A to say what worries her.Part III Let’s Talk BusinessLEADING THROUGH CHANGE:Listeningas a leaderOften, when we think of communication, wethink of speaking, presenting,writing--delivering a message in some way.But an effective communicator is also adeptat receiving messages. You won't budgepeople toward a goal if they don't feel thatthey've had input, that they've been heardand understood, and that the vision they're8working toward is also their own vision. Listening to your followers is the only way you can make this happen.To be a good leader, HEAR OUT what others have to say:Hold judgment and hold eye focus Listen carefully and with an open mind--if you're defensive you may miss critical information. Don't formulate your answer while a person is still speaking. Watch for subtle body language that may offer extra clues to the speaker's true meaning. Also, hold eye focus. If you don't' look at the person who is speaking to you, you can't establish trust. As a leader, you want followers to trust you and believe in you.End all other tasks. Show respect for people by putting aside your paper, lunch, etc., and don't take phone calls. You'll be better regarded, and you'll save time. By "doing it right the first time," there won't be misunderstandings or any need to repeat information. Be ready to job down notes as the person speaks.Allow the speaker to finish. Don't interrupt. Don't change the subject. Don't finish sentences for the speaker. Remain quiet until you're sure the speaker has completed his or her thoughts.Read between the lines. As you listen to the speaker, listen for what might be left unsaid. It's not always easy for a person to approach someone in a more senior position and tell it like it is. If you want to get an honest opinion of some of your ideas and actions, you'll need to probe. You'll also need to value that feedback and the person who gave it to you. Never shoot the9messenger.Outline your understanding. Once the person is finished speaking, reiterate what you believe to be the main ideas, issues, etc. State them simply and, if possible, try to "rank" them from most important to least. At each step, ask the speaker if you've correctly heard the message. Take the time to be certain, or you've both simply wasted time.Underline major points. Once you and the speaker agree on the main ideas that have been uncovered, focus your attention on one or two of the most important: What needs to be done right now to make the speaker--and you--acknowledge that something positive has been accomplished? What else can be done in the future? Set a date to revisit these main ideas and to discuss progress.Test the waters. Take what you've learned and test it with others. What are others feeling and thinking? Is this an isolated issue? Don't take it any less seriously but if it's a "movement" of sorts, you'll need to address it differently. Testing the waters allows you to explore the real needs, fears and hopes of your followers and incorporate them into your shared vision. Remember, if you're trying to move people in a new direction, you must know here they're coming from.People don't always need leaders to agree with them and act on their suggestions. But people always do need to feel their leader cares enough to listen. When people are uncertain what tomorrow may bring, a leader with a reputation as a "good10listener" may be the most prized employee in any organization. Work hard to make yourself that person.Exercises and DiscussionPart IIII✧Exercise to sensitize your questioning techniques.1 Write on the board a list of 5 or 6 prominent people that everyone knows. Some of these people should be the subject of current controversy.2 Write a question of each type (see reasons for asking questions at the beginning of this unit) and address each of your questions to one of the people you have listed.3 Now grade their questions for levels of delicacy on a scale 1 - 5, with 5 being the most delicate.4 Check their questions for the appropriateness of their style - are they open or closed; direct or indirect? Adjust the phrasing of the questions to suit the level of delicacy.5 Lets discuss the results.✧Give examples of situations where open/closed types ofquestions are generally asked.✧Choose one of the following topics and make it into aseminar. Try to incorporate all the 15 elementsmentioned in part II.-How to boil an egg-How to organize a picnic for your company11-Key factors consumers should be aware of when purchasing a DVD playerRewrite the conversation between John and Mary in Part five. Discuss on the possible outcomes of theconversation with your partner.Part V Supplementary MaterialsGiving CriticismWhen it's necessary to criticise the work of colleagues it is important to do so in a manner that is supportive and that permits the other person find ways of improving his or her performance. To do this we need to:Concentrate on the error, not on the person∙Avoid generalizations∙Provide specific examples of the problems that need attention∙Make helpful suggestions for improvement∙Avoid a one-sided attack∙Avoid insinuations and hints∙Conduct the criticism in private so as not to humiliate the other personRead the dialogue below and make a note of the ways in which John fails to observe the advice given above in his criticisms of Mary's work:John: Come in and take a seat, Mary. This won't take a minute. Mary: What's this all about, John?12John: Well I'm sorry Mary, but I've come to the conclusion that your work's just not up to scratch. I need to see a big improvement if you want to stay here.Mary: I see. I admit I have found these first few weeks a hard, but I need time to settle in and there's a lot to learn.(Knock at the door)John: Come in.Jane: Oh, sorry John, I'll come back later, I didn't realize you were talking.John: That's all right, come in. I was just telling Mary that I don't think she's really up to the job here.Jane: No, I don't want to intrude on a private conversation; I'll come back later.Mary: So what are you saying John, are you firing me?John: No; but I have to say that if this little talk doesn't make you realize where you're going wrong, it may come to that.Poor Mary! John has just attacked the standard of her without giving her any idea of where she is going wrong; on top of that he's repeated the criticism in front of another member of staff. By using some of the suggestions below, see if you can rewrite the dialogue so that John offers Mary constructive and positive criticism that will help her to improve her performance: ∙Invite Mary to a private interview∙Ask if she is ready to discuss the standard of her work∙Acknowledge the fact that she is new to the company and that there is a lot to learn∙Say that her reports are lacking in detail and accuracy∙Ask her if she is aware of that∙Say that she is often late in the morning13∙Ask her if there are personal problems that make it difficult for her to arrive on time∙Say that some of the clients she deals with have complained that she misses appointments∙Ask her if she can explain why this is∙Ask her if there is anything you can do to help her improve in these areas.∙Set a date for another talk in a few weeks to review her progress.If John conducts the interview along these lines, Mary will: ∙Know exactly which aspects of her work are unsatisfactory ∙Will have the opportunity to explain why she has problems ∙Will not be publicly humiliated∙Will feel that she is getting support in her efforts to improve.Reference✧Brenda Townsend Hall,1998✧14Lesson TwoFormal Verbal Communication in Business II正式商业交流–商业演示（2）Part II T he How-Tos✧Four parts of a presentationFormal presentations are usually divided into four main parts.●The introduction●The overview●The body●The endingThe introductionAt the very least, the introduction should introduce the subject of your presentation.“Today I‟m going to tell you about the recent improvements that have been made to the XL series of engines.”Depending on the situation, it will also do one or more of the15following:●Give the audience a reason to listen“These improvements give greater fuel efficiency and also lower production costs.”●Provide background information.“As you probably know, our market share has been falling in recent years.”●Narrow the topic.“In particular, I will show you how these improvements make our engines better than our competitors.”The overviewThe overview provides a preview of your presentation for the audience. It is easily done by explaining the structure of your presentation.“First, I‟m going to describe the new features of the engine.”“Second, I‟ll show you some performance data of the engine‟s fuel efficiency.”“After that, I‟ll explain how the new features will allow us to reduce production costs.”“Finally, I‟ll show a comparison with our competitors‟ models.”The overview is very important. It helps the audience to organize the way they listen. It is similar to the contents page of a book.16As long as the presentation is well-organized, the overview is the easiest part of the presentation to prepare.The bodyThis is the main content of the presentation. How it is organized will depend on the type of presentation. It should be organized logically to match the overall purpose of the presentation.The endingThe ending usually does two things.It reviews the information and ideas that were presented in the body of the presentation. This is called the summary.“As you can see, these improvements increase fuel efficiency and allow us to lower our production costs.”It restates the main purpose of the presentation which was stated in the introduction. This is called the conclusion or concluding statement.“I am sure these improvements will allow us to win back our market share.”Delivery skills1. Look organizedThe audience will have confidence in someone who seems to know what he or she is doing. Arrange your papers on the desk. Check the OHP（over-head projector）. Put your bag in17a suitable place. Put your notes in a suitable place. Change the seating arrangement if you don‟t like it. Check that everyone can see you and your visual aids.2. Use natural gesturesDon‟t try to be a great actor.Rely mainly on the content of your presentation, not on acting skills. Use the same gestures you would use if you were explaining the same thing to a colleague in a one-to-one conversation.To ensure that you use gestures naturally, avoid clasping your hands behind your back, clasping them in front of you, or placing them on your hips.If you are holding notes, try to hold them in one hand, leaving your other hand free to make gestures.3. Eye contactLook at individual members of your audience, just as if you were having a conversation with them. Don‟t bury your head in your notes. Try not to look at the ceiling when you can‟t remember what to say.4. SignalingIn writing, you use paragraphs to show the parts of your presentation. In presentations, you have to do it in other ways. You can use verbal techniques and non-verbal techniques. Verbal techniques involve using a mixture of linking phrases, intonation, and pauses. Non-verbal techniques can include changing positions, turning pages of your notes, and changing18the OHP slide.5. PronunciationMake sure you know how to pronounce the words in your presentation. Be particularly careful of words that are used in both your language and English. These words can be false friends.6. Avoid distractionsA hole in your shirt will get attention, but it will divert attention from what you are saying. So will the following:●Passing round things for your audience to look at while youare speaking.●Having a slide displayed on the OHP while you are talkingabout something else.Part III Let’s Talk BusinessPulling It Out of Thin Air - What to say when you forgetwhat to sayIt's like when a plane hits an air pocket-your intestines throb in your brain-pan. You're flowing smoothly through your presentation (without notes or with bulleted notes that suddenly no longer make sense) and wham! You go blank. There's nothing upstairs. Nothing on-line. Your mind is as blank as a blackboard in August.You lick your lips, clear your throat, and say "uh" enough times to jumpstart an outboard. Your eyes begin to dart about in desperation, and as the internal pressure mounts, the real signals of distress pour out: giggling, blushing, and19embarrassing true confessions of just how lost you really are, revealing only your lack of preparation and diminished professionalism.WHAT TO DOFirst, use an ounce of prevention. Rehearse out loud frequently enough to internalize your message. Strangely, if you try to memorize your remarks, you're almost sure to go blank. Understand why you're speaking the words you choose, and say them in rehearsal until you have a gut feeling for the essence of your message.Use your visuals as a road map, if possible. Using graphic images or bullet points, rely on your visuals to keep you on track. Visuals should not serve as a script, but rather as a series of trigger points that generate discourse.Keep your notes nearby. Make sure they're written in large, colorful writing. They'll be easy to read when you're under pressure.Focus your eyes on one person in the audience when you go blank. They'll think you're being forceful and dramatic. Then, after about four seconds, move your eyes to another person. Do it again. Keep doing this through the silence until your brain comes back to life.Repeat what you just said. Using repetition is a good speaking technique anyway. Keep repeating yourself until your mind clicks into gear. Or say something that parallels your subject, and chances are, within seconds, you'll be back on track.Ask the audience a question if it's a small group. "Marilyn, what are your thoughts so far?" Make it an open-ended question so Marilyn can't say simply "yes" or "no." That way, you get more20time to think as Marilyn speaks. If you're speaking to a large group, ask a rhetorical question. Again, you'll probably wake yourself up quickly.Ask for help. "Where was I?" is not a shameful thing to say. Most audiences will be sympathetic. Everyone knows the pressure of speaking. Just don't do it repeatedly or make a big deal out of it.Exercises and DiscussionPart IIIILook at the sample presentation below and:-Try to identify those four parts mentioned in Part Two-In case the presenter here went blank right after the third paragraph, any suggestions from you to save the poor guy from embarrassment?2122Check out one infomercial you really hate to see. Try to transform it into a 3-minute long business presentation by using some language references in part five.Part V Supplementary MaterialsLanguage referenceBelow is a list of phrases and sentence patterns that may help you prepare your presentation. Remember, however, that every presentation is unique, and you must decide for yourself which language is appropriate for your presentation.The introduction 介绍Basic introduction 基本介绍Today I‟m going to tell you about a new kind of material.今天我将要介绍一种新材料I‟d like to talk about our recent sales performance.我想介绍一下我们最近的销售业绩。
商务英语高级口语与听力 - 教案
教案商务英语高级口语与听力教案1.引言1.1教学背景1.1.1商务英语在现代职场中的重要性1.1.2高级口语与听力技能在商务交流中的作用1.1.3课程目的：提升学生的商务英语应用能力1.1.4教学目标：使学生能够流利地进行商务英语口语交流，并有效提升听力理解能力2.知识点讲解2.1商务英语词汇与表达2.1.1常用商务英语词汇的讲解与应用2.1.2商务英语中的专业术语解释2.1.3商务交流中的常用表达方式2.1.4商务英语中的文化与礼仪知识3.教学内容3.1口语交流技巧3.1.1商务英语口语的基本原则与技巧3.1.2如何在商务场合中进行有效沟通3.1.3口语练习：模拟商务对话与场景3.1.4口语表达中的语音、语调与节奏控制3.2听力理解训练3.2.1商务英语听力材料的选择与分析3.2.2提升听力理解的策略与技巧3.2.3听力练习：商务英语对话与演讲3.2.4听力理解中的关键词汇与语境推断3.3综合技能实践3.3.1结合口语与听力技能的商务场景模拟3.3.2商务英语会议、谈判与演讲的实践3.3.3角色扮演与小组讨论3.3.4综合技能评估与反馈4.教学目标4.1提升商务英语应用能力4.1.1学生能够流利地使用商务英语进行日常交流4.1.2学生能够理解并运用商务英语中的专业术语和表达4.1.3学生能够在不同的商务场合中恰当运用英语4.1.4学生能够通过听力材料理解商务英语的语境和细节4.2增强跨文化交际能力4.2.1学生能够了解并尊重不同文化背景下的商务交流习惯4.2.2学生能够适应国际商务环境中的文化差异4.2.3学生能够在跨文化商务交流中避免误解和冲突4.2.4学生能够运用恰当的商务礼仪增强交流效果4.3培养批判性思维与问题解决能力4.3.1学生能够分析商务交流中的信息并进行批判性思考4.3.2学生能够通过听力材料识别关键信息和论点4.3.3学生能够运用英语进行有效的商务谈判和解决问题4.3.4学生能够通过小组讨论和角色扮演提升团队协作能力5.教学难点与重点5.1商务英语词汇与表达的准确运用5.1.1难点：商务英语中的专业术语和复杂表达5.1.2重点：词汇的实际应用场景和语境理解5.1.3难点：正确使用商务英语进行口语交流5.1.4重点：听力材料中的商务语境和文化背景理解5.2商务英语口语交流技巧5.2.1难点：语音、语调的正确运用5.2.2重点：有效沟通和表达技巧的培养5.2.3难点：在商务场合中的自信表达5.2.4重点：口语交流中的非语言沟通技巧5.3商务英语听力理解能力5.3.1难点：快速捕捉关键信息和细节5.3.2重点：听力材料中的语境和文化背景理解5.3.3难点：听力材料中的专业术语和表达5.3.4重点：提升听力理解的速度和准确性6.教具与学具准备6.1教学资源6.1.1商务英语教材和听力材料6.1.2商务英语口语练习场景和案例6.1.3多媒体设备（如投影仪、音响等）6.1.4网络资源（如在线商务英语课程、听力练习等）6.2学生活动材料6.2.1口语练习场景和角色扮演指南6.2.2听力练习题和答案6.2.3商务英语词汇表和表达手册6.2.4小组讨论和角色扮演的评估表6.3教学辅助工具6.3.1教学白板和彩色笔6.3.2口语和听力练习的音频和视频材料6.3.3商务英语交流的模拟软件和应用程序6.3.4教学反馈和评估工具（如调查问卷、测试题等）7.教学过程7.1导入与热身7.1.1引入商务英语口语与听力的主题7.1.2进行简短的口语练习和听力热身活动7.1.3分享相关的商务英语案例和背景知识7.1.4引导学生思考和讨论商务交流中的挑战和技巧7.2知识点讲解与练习7.2.1讲解商务英语词汇和表达7.2.2进行口语和听力练习，强化知识点7.2.3分组讨论和角色扮演，提升实际应用能力7.2.4提供反馈和指导，帮助学生改进口语和听力技巧7.3综合技能实践与评估7.3.1进行商务英语口语和听力的综合练习7.3.2小组合作完成商务场景模拟和角色扮演7.3.3进行学生自评和互评，提升自我反思能力8.板书设计8.1教学内容概览8.1.1课程主题：商务英语高级口语与听力8.1.2教学目标：提升商务英语应用能力、跨文化交际能力和批判性思维8.1.3教学重点：商务英语词汇与表达、口语交流技巧和听力理解能力8.1.4教学难点：专业术语的运用、口语表达的自然流畅和听力材料中的细节捕捉8.2知识点详解8.2.1商务英语词汇与表达：专业术语、常用表达和语境应用8.2.2口语交流技巧：语音、语调、非语言沟通和有效表达8.2.3听力理解能力：关键信息捕捉、语境理解和文化背景知识8.3练习与活动安排8.3.1口语练习：模拟商务对话、角色扮演和小组讨论8.3.2听力练习：听力材料理解、关键信息和细节捕捉8.3.3综合练习：商务场景模拟、跨文化交际和问题解决9.作业设计9.1口语练习作业9.1.1录制一段商务英语口语对话或演讲9.1.2分析并改进自己的语音、语调和表达技巧9.1.3分享录音和反思，接受同学和老师的反馈9.2听力练习作业9.2.1完成指定的商务英语听力材料9.2.3分享听力理解和学习心得，进行讨论和交流9.3综合技能作业9.3.1准备一个商务英语话题进行小组讨论或角色扮演9.3.2分析跨文化交际中的挑战和解决方案9.3.3提交小组讨论记录或角色扮演视频，接受评估和反馈10.课后反思及拓展延伸10.1教学效果评估10.1.1学生参与度和互动情况10.1.2学生口语和听力能力的提升程度10.1.3学生对教学内容的理解和应用能力10.1.4学生跨文化交际和问题解决能力的展示10.2教学改进与拓展10.2.1针对学生的反馈和表现，调整教学方法和内容10.2.2引入更多实际商务场景和案例分析，提升学生的应用能力10.2.3提供更多的口语和听力练习资源，鼓励学生自主学习和实践10.2.4组织商务英语讲座或交流活动，拓宽学生的视野和经验重点关注环节的补充和说明：教学难点与重点：商务英语词汇与表达的准确运用、口语交流技巧和听力理解能力是教学的重点和难点。
商务英语高级必备口语资料总结
商务英语高级必备口语资料总结1. Recruitment: how to ensure that the best applicant fora job is selected (how to ensure that the best candidate for a post is selected)During the selection process we should pay attention to the candidates’ quality and attribute. Quality refers to the candidate’s ability to conduct his or her future work. During the interview candidates will have to be asked to demonstrate their ability to solve problems and deal with emergencies.In addition the other important factor should also be considered. That is the attribute of the candidate. It has something to do with the candidate’s character and value. Those whose value is in the conflict of the company’s ethics will not be considered as best candidate even if they demonstrate remarkable ability in their work.2. How to decide whether to float a company on the stock marketA: we should check the policy concerning listing a company onto the stock market. Different stock exchanges have different policies and requirements. We should check these policies or requirements to see that if our company meets the demand so as to be listed on the stock market. For example according to the policy of many SEs, the total capital of a company should meet a certain level before it can be listed. Besides, its after-tax profits should also reach a certain level. So check these policies to see if our company is qualified to be listed onto the stock market. Second, we should understand and are willing to take the responsibilities that a listing company has to bear such as disclosure director’s duty all kinds of expenses tax and so on.3. Training: the importance of training staff to use new technologyA: it is a very important step to train your staff in how to use the new technology. First of all most of your staff won’t be familiar with this technology since it is new and unless you train them they will spend much more time in getting used to it. Therefore your training is worthy in getting your staff to understand the new technology. Secondly you still won’t enjoy the high efficiency brought up by the new technology if you can’t achieve the perfect combination of your staff and the new technology which is only possible through training. The last but not the least you can improve your staff’s ability to harness the new technology through your training program and make them more confident in their work, which will definitely enhance the efficiency of your company.1.商务英语高级口语资料必备2.商务英语必备高级口语资料3.关于商务英语高级必备口语资料4.商务英语高级必备口语参考资料5.商务英语高级必备口语资料参考6.节选商务英语高级必备口语资料7.摘选商务英语高级必备口语资料8.商务英语高级必备口语资料七段9.BEC商务英语高级必备口语资料10.商务英语高级日常必备口语资料。
商务英语口语课程内容是什么
商务英语口语课程内容是什么商务英语口语课程的主要内容是什么，考生要怎么学？需要了解的考生看过来，下面由小编为你精心准备了“商务英语口语课程内容是什么”仅供参考，持续关注本站将可以持续获取更多的资讯!商务英语口语课程内容是什么什么是商务英语口语课程商务英语口语课程是根据高职高专商务英语专业学生需要开设的一门职业基础必修课程，同时也是一门语言技能训练课。
强调打好语言基础，要求语言基本训练和语言应用能力并重。
教材的特点在于遵循知识与实践相结合的原则，强化对学生英语听说应用能力的训练，为培养具备较强英语基础技能和一定的商务贸易、商务谈判和企业管理的综合技能，适应现代各类经贸活动要求的高级应用型专门人才打下坚实的基础。
商务英语口语课程的主要内容商务英语口语课程是一门英语语言与商务知识、商务沟通相结合的、以英语口头表达为主的实践性很强的综合应用性课程。
此课程注重将课堂所学运用于实践，主要通过模拟商务活动，使学生增进对课本知识的理解和技能的掌握，增强在商务活动中的口语表达能力。
你也可以通过成人商务英语培训课程来进一步了解，MBE结合了哈佛商学院的商务英语培训教材，学习重点是演讲、谈判、电话技巧、交际用语等商务英语口语。
商务英语口语考试主要分为三个部分1、为考生和考官沟通交流的部分，重点描述自己的个人经历、学习和工作情况、兴趣爱好等。
这个部分难度虽然不大，但还是需要做好充分的准备，另外对于考官提出的问题和要求应该要作出及时和正面的回答。
自我介绍部分是让考官认识自己的过程，这部分应该要精心准备，介绍自己的特点，自己的优势，让考官记住你，对于考官提出的问题，不要急于回答，思考一下，然后有条不紊的回复考官问题。
2、为考生和考生沟通交流的部分，通过抽取卡片的方式，来描述上面的内容和回答问题。
考试的内容仅限于卡片上的内容和问题，所以在考官和考生对话的过程中，必须要认真听，不要影响到自己的口语成绩。
描述卡片上面的内容就是要求一分钟的商务主题演讲，因为主题不确定，所以很考验学员的英语功力，最好还是平时多做做商务英语方面的演讲练习，这样临场不乱。
商务英语培训课程内容
商务英语培训课程内容
商务英语培训课程内容通常包括以下几方面：
1. 商务沟通技巧：学习商务英语的基本词汇和表达方式，如电话沟通、会议交流、商务信函等。
2. 商务写作：学习商务英语的书面表达方式，包括商务报告、商务信函、商业合同等。
3. 商务演讲和演示：学习在商业场合进行演讲和演示的技巧，包括演讲稿的撰写、演讲技巧、演示工具的使用等。
4. 商务礼仪：学习在商业场合的礼仪规范，包括商务会议中的服装要求、礼仪规范等。
5. 商务文化：学习不同国家和地区的商务文化差异，了解如何适应不同文化背景下的商务环境。
6. 商务谈判技巧：学习在商务谈判中的技巧和策略，包括沟通技巧、洞察对方需求、磋商和协商等。
7. 商业法律知识：学习商业合同、商标法、知识产权等商业法律知识。
8. 商业英语阅读和听力：提高商务英语的阅读和听力能力，熟悉商业新闻、商业杂志和商业会议等材料。
以上内容只是商务英语培训课程的基本范围，具体的课程内容可能会根据学习者的需求和水平进行调整和扩展。
商务英语培训内容(一)
商务英语培训内容(一)商务英语培训内容1. 简介商务英语培训是指专门针对从事商务工作的人员进行的英语培训课程。
它旨在提高学员的商务英语沟通能力，帮助他们在商业环境中有效交流和合作。
2. 课程设置商务英语培训课程通常包括以下内容：基础课程•商务英语听力•商务英语口语•商务英语阅读•商务英语写作商务沟通技巧•谈判技巧•会议技巧•演讲技巧•提问技巧商务文化•跨文化交际•商务礼仪•商务习俗商务专业知识•商务法律•商务经济•国际贸易•金融与投资3. 教学方法商务英语培训采用多种教学方法，以帮助学员更好地掌握所学内容。
常见的教学方法包括：角色扮演通过模拟真实商务场景，让学员扮演不同角色，锻炼他们的口语表达和沟通能力。
多媒体教学利用多媒体技术，引入商务英语相关素材，如商务会议录音、商务谈判视频等，提高学员的听力和理解能力。
小组讨论组织学员进行小组讨论，让他们在团队合作中学习互相沟通和合作的技巧。
实际案例分析引入真实商务案例，让学员分析和解决问题，培养他们的商务思维和决策能力。
4. 培训评估商务英语培训通常会进行评估，以确保学员的学习效果。
评估方式可以包括：笔试对学员的听力、阅读和写作能力进行考核。
口试测试学员的口语表达和沟通能力。
案例分析让学员应用所学知识分析解决真实商务案例。
5. 培训机构商务英语培训机构提供专业的商务英语培训课程，常见的培训机构有：•Wall Street English•海洋商务英语•斯坦福商务英语培训中心结论商务英语培训内容丰富多样，覆盖了商务英语基础技能、商务沟通技巧、商务文化和商务专业知识等方面。
通过合理的教学方法和评估方式，商务英语培训可帮助学员提高商务英语能力，提升商务工作中的沟通和合作能力。
选择专业的商务英语培训机构也是确保培训效果的重要因素。
BEC高级口语第一部分话题总结
千里之行，始于足下。
BEC高级口语第一部分话题总结
BEC高级口语第一部分包括以下话题：
1. Work and careers：关于工作和职业的话题，例如职业规划、就业市场、工作经验等。
2. Technology and communication：关于科技和通信的话题，例如电子邮件、社交媒体、手机等。
3. Globalization and business travel：关于全球化和商务旅行的话题，例如跨国公司、国际商务、文化差异等。
4. Management and leadership：关于管理和领导力的话题，例如团队管理、决策 making、创新等。
5. Customer service and sales：关于客户服务和销售的话题，例如客户满意度、销售技巧、市场营销等。
6. Ethics and corporate social responsibility：关于道德和企业社会责任的话题，例如商业道德、可持续发展、公平贸易等。
在准备BEC高级口语考试时，需要熟悉这些话题，并且能够就每个话题提
供相关的信息和观点。
因为口语考试的性质，还需要练习流利地表达自己的想法，并能够与考官进行对话。
第1页/共1页。
高级商务英语口试知识点总结
Mutual trust/und来自rstanding: bring out the potentials and creativities of individual
Co-operation: make collective efforts to achieve the common objectives
Qualification: means relevant education, knowledge and ability
Experience/record of their past performance: adapt to fit in with, fulfill the task skillfully and competently/beautifully
Quality: safety, offer compensation
Interviewing
Recruiting& selecting
Staff promotion
Personal quality: sound and fair decision, objective/avoid biases, discrimination; loyalty and responsible
Special benefits: important, status symbol
Compliments and respect: public recognition, brings honor and a sense of satisfaction
Communication: find out the concerns, identify their needs, feel valued, build loyalty to the company
商务英语口语培训内部资料
初级英语口语目录Lesson One 自我介绍（Self-Introduction）Lesson Two 更多了解(Effective Question and AnswerTechniques)Lesson Three 电话技巧(Western telephone etiquette)Lesson Four 制定日程(Setting agenda for meetings, travel and events)Lesson Five 安排事物(Inviting, accepting, declining, offering, refusing)Lesson Six 商业用餐(Translations on foods, showing opinions)Lesson Seven 工作之余(Choosing and developing topics ofconversation)Lesson Eight 工作面试(Job interview)Lesson Nine 办公自动化(Office Automation)Lesson Ten 商业会议(At the Meeting)Lesson One自我介绍（Self-Introduction）WelcomingOn behalf of …, I’m very glad to welcome you…It’s a pleasure to see you here.Welcome to…Thank you for coming all this way.Self IntroductionPlease let me introduce myself. I’m…How do you do? My name is…May I introduce myself? I’m…It’s a pleasure to make your acquaintance. My name is…Third-party IntroductionIt’s my pleasure to introduce you to …I’d like to introduce you to …A, let me introduce you to …A, I’d like you to meet …A, I don’t believe you’ve ever met …This is …He’s in charge of…He looks after…He’s our …Director/Manager.OfferingLet me get you a coffee.Would you like a coffee?Let me take your coat.Small talk topicsTravelHow’s your flight?How do you like our city?Is this your first visit to…?Did you have a good trip?Was it easy to find here?WeatherIt’s a beautiful day, isn’t it?I heard it’s going to rain this afternoon.My flight was cancelled because of the heavy snow. There will be a storm tomorrow.Finally we’ve gotten a beautiful day.I hate the summers here. There’s too much rain and it’s usually very hot.I’m a spring/summer/autumn/winter person. Cold, isn’t it? I’m freezing.It’s lovely/sunny/warm.It was dismal/cloudy/cold/damp/wet/stormy/windy.AccommodationHow’s your hotel?It’s very comfortable/convenient/luxurious.The service is excellent.It’s rather noisy/dirty.The service is rather slow.The rooms are a bit cramped.Sample DialogueA: Welcome to ABC. I’m John Smith. I look after the accounting department here.B: Nice to meet you. My name is Susan Wong.A: Nice to meet you, Susan. How was your trip?B: Slow. It was caught in awful traffic.A: Sorry to hear that. Anyway, have you checked in? B: Yes.A: Everything OK?B: Fine.A: So how do you find our weather?B: It’s hot. When I left home, it was only ten degrees.Lesson Two 更多了解(Effective Question and Answer Techniques)GreetingsGood morning/afternoon/evening.How are you doing?How’s everything going?How have you been?What have you been up to lately?What’s new/cooking/grilling/going on?Hi/Hey/What’s up!ResponsesI’m doing very well. Thank you. How about yourself? Okay/Not bad/All right. How are you?Great! Thanks. What about you?Couldn’t be better! You?Same ol’.Awful. /Couldn’t be worse.JobsWhat do you do?I’m a teacher/lawyer/nurse. (profession)I work in finance/waste management/show business. (field of business)I’m in marketing/human resource/executive administration. (function)I work for the ABC Corporation. (employer)I work for myself at the moment. (self-employed)I look after the children. /I’m a homemaker.I’m between jobs right now. (unemployed)How long have you been with them?How do you like it (your job)?How’s business?FamilyAre you married?What does your husband/wife do?Do you have any kids?How old are they?Are they at school/at college/working?Do they still live at home?Spare timeWhat do you do in the evenings/on weekends? Where do you spend your holidays?What do you do in you spare time?Do you like movies/gardening/sport/cooking?OriginsWhere do you come from?Where did your family come from?Where were you brought up?How young were you when you moved to New York? Which part of China were you born in?Sample DialogueA: What do you do? (question)B: I’m self-employed. (answer)A: That’s great! I always want to do that. (comment) B: Well. It’s a very hard job too. (added information)Lesson Three电话技巧(making and answering phone calls, western telephoneetiquette)Answering the phoneHello!Good morning. GrantHotel. Reception. Susan Park speaking. How may I help you?Susan Park’s Office.SusanPark/Susan/Park.May I know who’s calling please?May I know what this is in reference to?Asking to speak to someoneMay/Could/Can I speak to/with Dr. Smith please? This is John Green speaking.I’d like to speak to Dr. Smith please. This is John Green. This is John Green from ABC. Is Dr. Smith in, please?Is Susan there?Dr. Smith please.I’m with…and I need to talk with…about…I’m representing …May I speak with…, please?Asking someone to wait for a momentWould you mind holding a minute while I try to find her?Could you hold on, please?Please hold on for a second.One/Just a moment, please.Hang on. I’ll get him.Just a second.One moment, please. I’ll see if he’s in.Asking the caller to leave a messageI’m sorry but he’s not here right now. May I take a message or would you like to call back later?I’m sorry but he tied up/busy/occupied/in a meeting now. Would you like to have him return your call?I’m afraid he can’t come to the phone/speak to you/take the call at this moment. Could you call back in a few minutes/later/in a little while?I’m sorry he’s not answering the phone. Perhaps he stepped out for a moment. May I have him return your call?Transferring informationCould you repeat that, please?Could you say it once again?Can you say it louder/slower?Have you got that?Could you please spell it?Anything else?Would you like me to read it to you again?Let me repeat to see if I get it.Lesson Four 制定日程(setting agenda for meetings, travel and events)Making appointmentI’m calling to make an appointment with you for next Monday.I wonder if it would be convenient to meet you tomorrow.Would it be convenient if I call on you tonight? Could you arrange an appointment with Mr. Green for me?I’d like to drop by tomorrow to talk over our plan.I look forward to seeing you at your office on July 18. Can you squeeze in some time for me next week?Suggesting a timeCan you make it at 3:00 on Monday?Will 9:00 be alright/okay with you?How about/what do you think of 3:30?Let’s say about 9is tomorrow?Anytime before 6 p.m..Anytime except Monday will be fine/okay/all right with me.I’m available from 9:00 to 3:00.Making enquires about flightsI have an enquiry about the flights to London on Saturday.Have you got any morning flights on Sunday from Beijing to New York?Is it a non-stop flight?How long will the flight take?What’s the fare for a one-way/round trip to Shanghai? When does the flight depart/leave?When is the departure/arrival time?Is there a discount for a night flight?Can you put me on the waiting list?What time am I supposed to check in?Booking ticketsI’d like to book a business class ticket on United Airline Flight 518 to Boston.Can I make a reservation for a morning flight on May 3rd, please?I’d like to stop over in Chicago if it all right.I’d prefer first/business/executive/economy class. Could you book me an aisle/a window seat?Could you make arrangement for vegetarian meals? Confirming and canceling reservationsI’d like to reconfirm my connecting flight reservation.I wonder if I could cancel my reservation with United Airlines to New York on November 16.Sample DialogueA: Good morning. Can I please have your ticket and passport? How many pieces of luggage would you like to check in?B: Just this one piece. Can I carry on this bag?A: Sure. I’m sorry. Your luggage is 8 kilos overweight. B: How much should I pay for the excess weight?A: The charge for excess weight is 6 dollars per kilo. B: Guess I don’t have a choice.A: Here’s your boarding pass, ticket and passport. Have a good trip, sir.Lesson Five安排事物(inviting, accepting, declining, offering, refusing)Making invitationsI would like to invite you to a reception next Sunday at my home.I would like to invite you to dinner at the new Chinese restaurant.Would you like/care to join us for dessert and coffee? Would you like to go to New York with me next month?I was wondering if you’d like to go to the beach onSaturday.I was wondering if you’d like to come to dinner on Tuesday evening.Can/Will you meet me at the mall after class for some shoe shopping?Can you come over tomorrow night and watch the game with us?How/what about a movie tonight?Why don’t you/not jog with me in the mornings? Why don’t you stop by for a visit on your way home?Accepting invitationsThank you very much.Thanks for your invitation. I’d be delighted to. /I’d love to.Sure. That would be fun/wonderful/great.What a terrific idea! I’d really love to.Sounds great!Sounds like fun!Sure thing!I’ll see you there.Dinner/6:00 it is!Why don’t we!Declining invitationsThank you, but I’m afraid I have other plans for that night.Thank you, but I’m afraid I have an appointment that day.I’m sorry. I can’t go to the movie with you. I…(excuse) I wish I could, but I’m busy. Maybe another time, though.I hate to turn you down, but I must…I would love to any other time, but I’ve already made plans.Thank for asking, but…I appreciate the invitation, but I’m afraid I can’t.I’m afraid I can’t, but thanks anyway.What about a rain check?Lesson Six商业用餐(Chinese/western/business table manner, translations on food’s name, showing opinions)Ways of cookingBakedBoiledSteamedStewedBraisedDeep fried/pan fried/stir friedGrilledBarbecueWays of cuttingWholeSteakChunkDicedSlicedShreddedMinedSkewerCommenting on foodIt smells good/looks great/tastes delicious.The sweet potato pie is the best that I’ve ever had.Sichuan food is too hot for me. My mouth is burning. This dish tastes kind of salty/sour/greasy/stale.The soup is too heavily seasoned/plain.Proposing a toastMay I propose a toast to our friendship and cooperation?I’d like to propose a toast to our distinguished American guests.Let’s drink to your promotion.Here’s to your health/pleasant trip to Beijing/a successful new year.Cheers!Asking for checkMay I have the check please?I’m afraid you made a mistake here.Could please make sure the check gets to me? Check, please.Paying for the checkIt’s on me.It’s my treat.Let me do the honor.I’ll get it this time.I insist.Let’s split it.Let’s go 50/50.Lesson Seven工作之余（after-work entertainments, choosing and developingtopics of conversation）Introducing topics/agendasI’m glad to bump into you. I wanted to ask you about…While we’re on the subject…I just wanted to mention…You know you mention…?There were a couple of points I wanted to mention…The other point was…There’s just one thing I wanted to say…Changing/ending a topicAnyway, let’s talk about something else.So, let’s leave that (for later).Changing the subject for a moment…By the way…Talking of…That reminds me…Checking and clarifyingDo you see what I’m getting at?Is that clear?Do you mean…?Are you saying…?Let me see if I get it clear/correctly. Do you mean…?Asking about hobbies and interestsDo you have any hobbies and interests?What do you do in your spare/free time?Expressing likes and dislikesI like football.I love reading.I enjoy cooking.I adore Tom Cruise.I’m interested in antiques collections, especially Chinese antique furniture.I’m quite into golf.I’m crazy/mad about rock’n’roll.I fall for folk dance.John is enthusiastic about hiking.I don’t like soccer.I hate boxing.Expressing preferencesI prefer jazz to pop.I prefer staying at home to going out with him tonight.I prefer to play badminton rather than play basketball. Joe has a preference for European movies.Of all kinds of music, I like R&B best.Classical music is my favorite music.Hip Hop is my least favorite.As far as I am concerned, poetry reading is for the birds.For me, the best time is to sit back with a cold beer in my hand.I’d rather take the bus home.Sample DialogueA: Have you watched any movie lately?B: Not really. I have been kept busy recently.A: That’s too bad. I went to watch the Red Dragon the other day. It’s really fantastic.B: Red Dragon? I haven’t even heard about it.A: What are you? From the cave? It has been an instant hit after it was put on show in the theatre.B: Well, I told you I was busy. So what was it about? A: It’s actually the prequel to The silence of the Lambs. In this one, the story of a former FBI agent Will Graham, who was nearly killed by Hannibal Lecter, is told, and it includes the initial capture of “the Cannibal”.B: Really? I have watched The silence of the Lambs. It features Anthony Hopkins and Jodie Foster, right?A: You are right. But the new movie has a stronger cast, including young talents like Edward Norton and Ralph Fiennes. Of course, Anthony Hopkins stays and still plays Dr. Lecter.B: It sounds really exciting. I should try to find some time to go.Lesson Eight 工作面试(Job interview)About educationWhat is your education background?I graduated from PekingUniversity.I attended NewOrientalSchool for its spoken English courses in 2003.I’m a law/accounting/mathematic major.I minored in finance/computer science.I have a BA/BS/BBA/MBA/MS/MA/PHD degree in Chinese literature/Computer science/finance.I received my BA degree from TianjinUniversity in 1999.I finished primary school in 1990, and went to middle school that September. I graduated from high school in July 1996, after which I entered Shanghai University of Foreign Studies.About honor, award and activitiesI won the university scholarship for three academic years.I won second prize in the English Speech Contest of ouruniversity in 2001.I’ve received the honor of the most outstanding student in 2000.I served in the schools basketball team/as monitor for class.About ExperienceHave you got any experience in management?I’m afraid not. I’ve jut graduated from college. Though I have no experience in this field, I’m willing to learn.I worked as an interpreter in a foreign trade company for 3 years.I’m currently with a state-owned enterprise.I’m an administrative assistant with a joint venture company.I’m in charge of the personnel department.Reasons for quitting and applicationI quit due to the expiry of my employment contract. My job is not in line with my area of study.I didn’t like the working environment there and there was little opportunity for advancement.I’d like to work in a company that gives me more roomfor personal growth.I’d like a career that’s more dynamic and challenging. I’d love have an opportunity to further develop my abilities.Yours is a famous company with excellent management. If I have an opportunity to work in such a company, I believe I’ll be able to fully develop my abilities and obtain wider experience, and at the same time, make valuable contributions to the company. Yours is a multi-national corporation mainly engaged in manufacturing electronic products, with its headquarters in the USA. You entered China’s market 5 years ago and your products made in China are enjoying good market shares both at home and abroad.About qualificationI was specially trained for this kind of job.For the past four years, I’ve been working as office director for a joint-venture.I’ve had many years of experience in customer service.I have the educational background and relevant experience required for the job.Since my past work experience is closely related to this job. I’m confident I can do this job well.I know a lot about how north China’s market works and how business is done there.Besides Mandarin, my mother tongue, I can also speak English, Japanese and Cantonese.I have been holding a driver’s license since 1999.I’ve got a certificate of CET band 6.I’m energetic and decisive. I always manage to have things done on time.I maybe kind of shy around people. But I’m working on it by creating myself more opportunities to social.Lesson Nine 办公自动化(Office Automation)Talking about hardwareI’d like to buy a computer with up-to-date components.I’m afraid this software is not compatible with the main board.Your memory is too small to run this application software.A good model of computer includes a Pentium 2.2G processor, 256MB of RAM, a 40GB hard drive, aDVD-ROM drive, a SB live deluxe and a 17-inch monitor.Talking about virus, internet and operationVirus is a self-duplicating computer program that interferes with a computer’s hardware of operating system.In order to protect your data, you need to install a powerful anti-virus program on the hard disk. These two documents have been infected with a virus. CIH is a very destructive virus.CIH virus triggers/strikes/breaks out on the 26th of April or any month.Do you often go online?I love surfing the internet.He’s a netizen/nethead/cyber addict.John Dow has a lot of net pals.What kind of web site do you often browse?Our homepage was attacked by hackers.Do you do online shopping?You can download all kinds of cute clip arts from this site.My computer is down again.Press the right button on the mouse.Move the cursor here, and double click the left button on the mouse.Please key/type in your password.Please log in/out.Remember to save before you exit.Please backup your important documents on a mobile hard disc drive.Giving instructionsKey in your password.Insert a floppy disc into Drive A.To turn on the machine, turn the power knob clockwise. Turn it counter-clockwise to turn it off.Press the button once to start the machine. To stop it, press the same button once again.If you press these two keys (ctrl and space bar) at the same time, you can switch the status from English to Chinese, or vice versa.Lesson Ten 商业会议（At the Meeting）Starting a meetingShall we get started?Now that everyone is here, let’s get down to business. We are going to discuss three problems this morning.Proceeding to the next itemShall we move on to the next item on the agenda? Let’s turn to the second problem.How about proceeding to the next question?Guiding people in the discussionFirst, I’d like Mr. Hunter to briefly introduce the situation.Could you elaborate on that?Miss Brown, can we have your report now?Would you take the minutes of the meeting, Miss Jones?Would you wind up? We’re running out of time. Whose turn is it next?Coming back to the main pointI think we are getting side-tracked.Shall we get back to the main point?I’m afraid we’re getting a bit off the point.I see your point, but could we please stick to the main problem here?Checking agreementAre we all agreed?Do I have your support on this?Are we all for this plan?Are we all in favor of this decision?Has anyone got any objection to this proposal?Do we all agree on this?Those in favor/against, please put up your hand.Declaring resultsMeeting’s adjourned.Let me take a minute to sum up the main points of this discussion.If nobody wants to add anything, we can draw the meeting to a close.That’s about all.Giving an opinion and introducing ideasI think…In my opinion, …Personally,…As far as I’m concerned,…As I see it,…Wouldn’t it be possible to…Could I make an additional recommendation?I’d like to make one more point.Agree with an opinionYes, I quite agree.I entirely agree with you.That’s exactly what I have in mind. I’m all for this plan. I’m in favor of this proposal.I can’t agree more.You’re absolutely right.Half-agreeing with an opinionYes, I agree up to a point, but…Yes, in a way, but…Yes, I partially agree, but…I suppose so, but…Well, you’ve got a point there.There’s something in that, I suppose.Disagreeing politelyI’m having a second thought on that. Well, I don’t know.Well, I think it depends.Well, I’m not sure about that.Do you think so?Are you sure about that?Disagreeing stronglyNo, I disagree.No, I don’t agree with you at all.No, I wouldn’t accept that for one minute.附录：《高级商务英语口语》目录Lesson 1 Formal Verbal Communication in Business ILesson 2 Formal Verbal Communication in Business IILesson 3 Cross-Cultural Communication in BusinessLesson 4 Business EtiquetteLesson 5 Contract EnglishLesson 6 Negotiation EnglishLesson 7 Business ReportingLesson8 Business News ReadingLesson9 Interview English你还很年轻，将来你会遇到很多人，经历很多事，得到很多，也会失去很多，但无论如何，有两样东西你绝不能丢弃。
高级商务英语口语课程设计
高级商务英语口语课程设计1.背景介绍商务英语是针对商务交流而设计的英语语言，是现代商务中不可或缺的一部分。
对于想要进一步深入商务领域的人士，高级商务英语口语是必不可少的。
因此，我们设计了一套高级商务英语口语课程，旨在提升学生商务英语口语能力，让他们在商务英语交流中更自信地表达自己。
2.课程目标•提高学生商务口语能力，牢固掌握商务用语及表达方法；•扩大学生商务英语单词量，培养听、说、读、写、译的全方位能力；•培养学生分析商务文化背景的能力，提高反应速度和应变能力；•丰富学生商务英语知识，推动其进一步深入了解商务领域。
3.课程内容第一课：自我介绍及职业发展规划•学习如何准确自我介绍及职业规划，学生PPT展示自我介绍；•观看直播实际营销会议，模拟与国外客户的会谈；•分角色模拟角色扮演，学会团队协作、沟通协调等顾客服务技巧。
第二课：商业谈判•学习如何利用英语进行商业谈判，包括词汇、语音语调和句型等方面的讲解；•以一起想头做商业谈判的角色扮演为主要内容，模拟在商务谈判中的沟通技巧，学习一些实际案例，了解商务谈判中契约的重要性和必要性。
第三课：市场营销•掌握市场营销用语，学会如何使用商务口语谈判和讨论；•理解如何营销自己的公司，并掌握与国外客户沟通技巧，包括了解客户心态等。
第四课：商业创新•探讨商业创新的实质和必要性，学习创新思维的基本方法；•针对不同的客户分析、用“解决方案”的方式进行销售，强化学生的创新思维。
第五课：数据分析•学生了解数据分析相关词汇、语法及应用场景，了解并掌握常用数据分析工具；•学生通过数据分析实现商务英语的实际应用，并提高数据分析能力。
第六课：商业策划•学生了解明确的目标、可行的商业项目，掌握详细的商业计划，认识企业的风险等商业规划的要素；•通过团队协作，学生进行实战商业策划，模拟业务营收、成本计算等，提升思维深度。
4.教学方法•采用互动式教学及角色扮演的教学模式；•运用网络视频教学技术结合现实案例进行分享教学；•安排商务英语实际应用环节进行教学。
商务英语口语培训三大重点
【导语】要学好商务英语⼝语，⾸先要学好⾳标，加强英语基本功的训练。
模仿标准的语⾳语调，还要解决常见的发⾳问题，克服错误的发⾳习惯。
以下是⽆忧考整理的商务英语⼝语培训重点，欢迎阅读！1.商务英语⼝语培训三⼤重点 1.通过阅读提⾼词汇量 像⼀些散⽂、商务类书籍、经典⽂学、新闻报纸等，这些材料往往涵盖丰富的内容资源，涵盖各个⽅⾯，可以为你提供源源不断的新单词，⼀⽅⾯提⾼⾃⼰的词汇量，另⼀⽅⾯加强⾃⼰对单词的记忆。
2.注意新词汇的使⽤ 在学习商务英语⼝语的过程中，总会有⼀些新单词或⽣词出现。
有时你会发现忘记它们有点困难，反⽽很快就记住了。
因此，在学习的过程中，要做好记录，不断积累。
3.与母语为英语的⼈交流 我们要知道商务⼝语不是普通的⽇常英语，它的内容⼤多是商务。
因此，在寻找英语为母语的⼈的时候，应该尽可能多的去寻找商务⼈⼠，模仿他们，尽可能多的与他们交流，学习英语使⽤者的商务英语思维模式，突破⾃⼰的⼼理障碍。
2.怎么练商务英语⼝语 最简单的⽅法就是模仿，选择合适的材料，多练习，通过模仿来提⾼发⾳，但这不是⼀个简单的过程，⽽是⼀个漫长的、渐进的过程。
此外，还需要扩⼤词汇量，学习更多的语法和英语表达习惯。
多听多读多动嘴，背诵或复述⼀些对⽇常⽣活或⼯作有帮助，难度⾃⼰可以接受的⽂章或故事。
通过练习提⾼说话速度和流利度，这样不仅可以获得乐趣，⽽且可以提⾼我们的英语⼝语。
还有⼀个要点是学习商务知识，提⾼商务场合的表达能⼒和沟通能⼒。
具体如何学习商务知识呢，就是要学会分析范⽂、运⽤商务词汇。
背诵句⼦、⽂章等，然后在练习时有意识地使⽤它们。
要经常翻译公司的⽂件。
因为，这些⽂件⼀般涉及所售产品的规格、特点，或者⼯⼚的制度、⼚房和设备概况。
翻译这些⽂档会帮助你更好地掌握词汇，在以后的销售对话中你会更⾃如地运⽤它。
多看欧美剧。
在看电视剧、电影时，要多看欧美剧，⽽不是带有中⽂字幕的电视剧。
⼤家可以从百度上查剧本台词，⾃⼰先看，再试着理解并听详细的发⾳。
商务英语口语培训必备学习资料
商务英语口语培训必备学习资料一.商务合作英语表达1.It's our pleasure to continue with considerable business dealing with you.我方很高兴能够继续同贵方继续大量的业务往来。
2.We earnestly hoped a further extension of pleasant business relations.真诚的希望我们友好的商务关系得到更进一步的合作。
3.Our hope is to set up mutually beneficial cooperation between us.希望我们双方能建立互惠的合作关系。
4.Our company hope we can have a cooperation, and waiting for your good news.我司希望能有合作机会，希望能有好消息。
5.Our company hope that this business trend will continue.我司希望这种合作趋势能继续发展下去。
二.产品介绍英语表达1.This product will pay back your investment in two months.该产品2个月就可收回投资。
2.The maximum speed of this kind of variable-speed bicycle is 50 km per hour.这种变速车每小时的最大速度是50km3..Our machine are of superb quality as well as the oriental make-up.我方质量非常好，并且极具东方特色。
4.Our products are greatly favourab in other markets similar to your own.我们的产品在其它市场和在贵方市场中一样受欢迎。
商务英语口语的培训内容(精选)
1.商务英语口语的培训内容一、传统商务英语口语培训内容传统的商务英语培训内容只侧重于商务考试，培训内容一般有：1、剑桥BEC英语初级2、剑桥BEC英语中级3、剑桥BEC英语高级课程内容都是围绕着考试，帮助学员进行商务词汇积累、通过BEC商务考试。
二、创新商务英语口语培训内容而现代新型的商务英语口语培训内容不再拘泥于商务考试，增强了有关社交、商务会议、电话、报告和面试方面的英语拓展知识。
商务英语作为一种特定的教程，强调的不仅仅是语言的水平，而是一种实际综合素质的提高。
并且新型的商务英语口语培训课程对各类商务活动包括公司接待客户、公司自我介绍、商务合作洽谈、各种商务文体书写、各类商务通讯都给出了清晰实用的范例。
三、哪种培训内容更有用两种培训内容都有各自的优势和特点，传统的培训内容有利于我们通过考试，新型的培训内容有利于我们提高商务英语实际应用能力。
大家需要认清自己的培训目的，有什么需求就选择哪种培训班。
有的同学说，我既想拿到BEC证书，又想提高商务英语口语，应该选择哪种培训内容的课程呢?建议大家选择创新型培训班，实用性就是商务英语的重要标签，只要能懂得商务英语的应用，考试也可以轻松通过。
2.托福口语中对话结束的表达句子1、We can continue this conversation tomorrow. 我们可以明天继续谈。
2、What do you say if we end this conversation here? 我们就谈到这里，你看怎么样?3、Is it alright if we finish this debate another time? 我们改天再解决这一争论好吗?Formal：1、Thank you for your time. 谢谢你抽空和我谈话。
2、I hope we can keep in touch. 希望我们能经常保持联络。
3、We should try to call each other more often. 我们应该经常地通通话。
商务英语口语培训重点
【导语】商务英语是以适应职场⽣活的语⾔要求为⽬的，内容涉及到商务活动的⽅⽅⾯⾯，所以商务英语的⼝语就显得尤为重要。
以下是整理的商务英语⼝语培训重点，欢迎阅读！1.商务英语⼝语培训重点 1、词汇积累 单词是基础，词汇积累也就是对单词的记忆。
商务英语的词汇跟⽇常英语⼝语不同，商务英语更注重实⽤性、专业性，尤其是特定专业领域，都有⼀些固定的、常⽤的商务英语词汇，需要我们“死记硬背”，不能出⼀点的差错。
⽽单词记忆也讲究⽅式⽅法，前期需要⼤量背诵、积累，后期⽐较有效的⽅法是在句⼦中记忆单词，在实践中运⽤单词，只要坚持，成效显著。
2、学会模仿 听⼒不好，⼝语就很差，跟着语⾳⼤声读出来，多读才能培养起英语语感，然后才能进⾏商务对话。
正确的读⾳与正确的听⾳紧密相连，只有和标准读⾳相近了，有了正确的语⾳语调，才能更好地进⾏⼝语交流。
跟着录⾳⼤声读出来，录下来，进⽽⽐照⾃⼰和原⾳的差别，达到模仿的效果。
3、扩⼤知识⾯ 在听⼒和单词都很熟练的情况下，要不断扩⼤知识⾯，了解欧美国家的背景知识，风⼟⼈情等。
⼀⽅⾯可以多读⼀些英⽂的原版书籍，内容可以根据个⼈的兴趣⽽定，另⼀⽅⾯可以多与外教接触，也可以看⼀些国外纪录⽚。
那么在与⼈交流时，就会有话可说，避免尴尬。
4、摆正⼼态 要从⼼底滋⽣出⼀种对英语的喜爱之情。
把学英语当成⼀件开⼼⽽愉快的美差，是我们赚钱的⼯具，⽽不是硬着头⽪、头悬梁锥刺股的苦⼒。
英语作为我们国家的第⼆语⾔，本来就是我们的弱项，尤其是对成年⼈，记忆⼒差是每⼀个⼈的拦路虎，所以我们要摆正⼼态，从简单的读物开始，不断的反复，量变最终会引起质变。
商务英语⼝语学习要有连续性，持续性。
学英语是⼀个漫长的过程，要天天坚持，在完全忘记之前及时复习、加深印象，如此反复，直到形成永久性记忆。
如果等到忘记了再来复习，就像⼜学新知识⼀样，那么，我们就永远是初学者。
2.学习英语⼝语的⽅法 ⼀、⼤胆说出来 ⼝语和英语考试不同，我们不需要在早期准备⼤量的语法知识和词汇，因为这样你会觉得⾃⼰永远都⽆法准备好。
商务英语口语实训教程
商务英语口语实训教程
商务英语口语实训教程（Business English Communication Skills）旨在
帮助学生提高在商务场合中的英语口语表达能力。
通过模拟真实的商务场景，学生可以学习如何运用商务英语进行有效的沟通，包括商务谈判、会议交流、商务报告等。
以下是一些商务英语口语实训教程的基本内容：
1. 商务礼仪：学习各种商务场合中的礼仪和规范，包括称呼、问候、介绍、握手等。
2. 商务沟通技巧：掌握有效的沟通技巧，如倾听、表达、提问、反馈等，以便在商务场合中更好地交流。
3. 商务谈判：学习谈判技巧和策略，包括如何进行报价、还价、达成协议等。
4. 商务会议：了解各种商务会议的类型和流程，学习如何主持和参与会议，以及如何进行报告和演示。
5. 商务信函和电子邮件：学习撰写各种商务信函和电子邮件，包括邀请函、感谢信、通知函等。
6. 跨文化沟通：了解不同文化背景下的商务礼仪和沟通方式，以避免文化冲突和误解。
通过实训教程，学生可以模拟真实的商务场景进行口语练习，提高自己的口语表达能力和自信心。
同时，学生还可以学习到实用的商务技巧和策略，为自己的职业发展打下坚实的基础。
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高级商务英语口语培训课程
适合人群
1.需要参与中、高端的跨国商务活动的人士
2.需要参与跨国商务合作项目，用英语主持工作会议的人士
3.就职于外企或与外企进行商贸合作的人士，需要使用英语来解决涉外工作的实际问题
课程内容
高级商务英语口语培训课程囊括了包括现代商务和企业管理在内的
各种商务话题，包含沟通技巧、建立永久性客户关系、电子商务、风险、资金筹集等各个方面，全面提升学员在现代商务活动中的语言及其他相关技能，并让学员在掌握语言的同时能将英语语言与现代商务的实际问题相结合，一举多得。
高级商务英语口语培训课程采用《体验商务英语》系列教材。
该系列教材根据培生教育出版集团出版的《Market Leader》和《Power House》系列教材改编而成。
其中，《Market Leader》是一套享誉全球的最新商务英语教材，《体验商务英语》继续保持了原作的特色，并针对中国人学习商务英语的特点，在原教材的基础上补充了有关商务知识的注释和中英文对照的词汇表。
课程通过角色扮演、案例学习等体验式教学方法，将国际商务活动的真实内容引进课堂，体验真正的英语商务世界。
课程目标
1.让学员掌握地道的商务英语表达，能够在各种商务活动中应用自如
2.接触最新商务课题，开拓视野，深入了解现代商务状况。