报价后如何跟踪客户邮件
外贸报价跟踪邮件
外贸报价追踪邮件外贸中常常碰到这样一种状况,回盘后,很长一段时间都不见客户出现,那作为一个外贸人员该是怎样去追踪的呢?一.合时的追踪时间。
一般来说,依据客户发给你询盘的时间,定位为你回盘的时候,由于能够确立那是他的 working day. 在你回盘后的三天,就应当发一封追踪信给客户了,记着,你并无和客户有过任何深刻的沟通,因此出击虽在他马上要忘掉你之时。
在第一封追踪信事后,依旧没有任何信息,那就应当考虑在十天后再发一封信过去认识为何没有答复,或许是对产品能否不满意等,接着是即是第 20 天左右的时候再跟进。
往常这类时候还没有回信的话,说明,他还没有准备采买,亦或是他已经向他人订货了,好吧,其实还有各种各种的原由。
那接下来即是维系关系了。
一个月给他发一封新的报价,亦或许是讲自己企业的一些现况告之等,让他的记忆中有一个你的存在。
二.怎么去写追踪信。
第一次的时候,你能够:Dear xx,Any news?Best Regards第二次的时候:Dear xx,Hope you are fine, my friend. It is regret that I haven't receiveany information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. Aswe don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased todo so. Hope we can build good cooperation with yourHope you are fine, my friend. It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything wecan do for you, we shall be more than pleased to do so. Hopewe can build good cooperation with yourHope you are fine.It is regret never get any reply from your side,may i have your idea about the offer?We will try to satisfy you upon receipt of your reply.Anything can do for you? Pls let me we can build good cooperation with your.Best Regards(这是咨询客户对产品的建议以及为何不会信的原由)第三封跟进信,XXXGlad to contact you again!Do you still looking for xxx( 产品 )? Hope our offer are workable for your market!Sorry that we still never receiveany information from you.Any feedback about our offer, including price,quality,etc.?No matter positive or not, it is great help for us to meet your requirement.Looking forward to your reply soon!xxx(咨询对方我们有什么地方是能够改良的)以后的刺激追踪信,你能够试试不同样的内容,能够是新产品的报价,亦或许是你们企业近来有什么活动,如展会的... like :xxx,Good day!I am writing for keeping in touch with you for further business.If any new inquiry, welcome to contact me.Attached our latest products catalog for reference.By the way, how about your order about the xxx( 产品 ),if still pending i would like to offer our latest prices. Thanks and best regardsxxx。
发完报价后跟进邮件范文
发完报价后1-2天没有回复-----跟进邮件1(确认是否收到),有条件的最好发完邮件后直接电话询问如果仍旧没有回复----一周后跟进邮件2或者电话询问原因仍旧无回复,十天,半个月去邮件联系---跟进邮件3 跟踪客户没必要非得要求形式,重要的是内容和跟进的点找准。
并非一定要死缠烂打,前提是让客户记住你,还能对你不厌烦;否则你就成了推销保险的了。
跟进邮件1 模板ADear ***,Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Winnie.模板BHope you are fine, my friend. I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.如果客人还没有回信,一周后再问客人不回信的原因. 不同的情况做不同的回复。
(完整版)客户跟进7步法
客户跟进(一)销售员在跟进客户过程中,一些跟进的方法供大家参考(客户跟进7步法):⏹第一步:问客人是否收到报价邮件(报价后2-3天)⏹第二步:(如果客人还未回复)在第一步跟进后的3-4天问客人订单的进程怎么样,如果还在考虑,请给我司机会与贵司合作⏹第三步:(如果客人还未回复)在第二步跟进后的3-4天,发参展图片给客人看⏹第四步:(如果客人还未回复)在第三步跟进后的3-4天,问客人是否需要catalog和产品样品⏹第五步:(如果客人还未回复)在第四步跟进后的7天,再一次向客人介绍我公司主要的出口市场、出口量、生产周期和产能,以展示我司的实力⏹第六步:(如果客人还未回复)在第五步跟进后的7天,告诉客人原材料的价格可能上涨,请客人尽快下单⏹第七步:(如果客人还未回复)在第六步跟进后的7天,发送“Reminder”关于客户跟进(二)80%的销售来源于报价后第4至11次的跟踪记得在欧洲工作的时候,我先前的美国老板对我说:嗨,伙计,做销售,你得学会跟踪。
为进一步说明问题,老板举了一个生动的实例:有个人看到我们的招聘广告,在应聘截止最后一天,他向我们投来他的简历(最后一天投简历的目的是使他的简历能放在一堆应聘材料的最上面)。
一周后,他打电话来询问我们是否收到他的简历(当然是安全送达)。
这就是跟踪。
四天后,他来第二次电话,询问我们是否愿意接受他新的推荐信(西方人对推荐信格外重视),我们的回答当然是肯定的。
这是他第二次跟踪。
再两天后,他将新的推荐信传真至我的办公室,紧接着他电话又跟过来,询问传真内容是否清晰。
这是第三次跟踪。
我们对他专业的跟踪工作印象极深。
他现在在我们美国公司工作。
从那时起,我体会到跟踪工作的重要性。
直到一星期前,我看到美国专业营销人员协会和国家销售执行协会的统计报告后,我对销售的跟踪工作重新进行一番反思。
请看生动的统计数据:2%的销售是在第一次接洽后完成,3%的销售是在第一次跟踪后完成,5%的销售是在第二次跟踪后完成,10%的销售是在第三次跟踪后完成,80%的销售是在第4至11次跟踪后完成!几乎形成鲜明对比的是,在我们日常工作中,我们发现, 80%的销售人员在跟踪一次后,不再进行第二次、第三次跟踪。
给客户报价后跟进的英文邮件如何写
给客户报价后跟进的英文邮件如何写Subject: Follow-up on Quotation for our Valued ClientDear [Client's Name],I hope this email finds you well. I am reaching out to follow up on the quotation we recently provided you with. I understand that making a decision can be a process, and I am here to assist you in any way possible to ensure your satisfaction.Firstly, I would like to express my gratitude for considering our company for your [product/service] needs. We highly value your business and are committed to delivering high-quality products/services along with excellent customer service.As a reminder, the details of the quotation are as follows:- Quotation Reference Number: [Reference Number]- Date of Quotation: [Date]- Validity of Quotation: [Validity Period]I would like to confirm that the provided quotation includes the full breakdown of costs, including pricing for [specific items/services], as discussed earlier. Additionally, if there are any specific customization or additional requirements, please let me know, and I will be more than happy to assist you further.I understand that price is an important factor in your decision-making process. Should you have any concerns regarding the pricing or if yourequire further negotiation, please don't hesitate to reach out. We have various options available to explore and find a suitable solution that meets your budget and requirements.Furthermore, our company would like to emphasize the key benefits of choosing our products/services. These include:1. Quality: Our products/services are known for their exceptional quality and durability. We use only the finest materials and uphold rigorous quality control standards to provide you with products/services that exceed your expectations.2. Reliability: We have a proven track record of delivering on our promises. Our team of skilled professionals is committed to ensuring timely delivery and meeting project deadlines.3. Customer Service: We pride ourselves on providing excellent customer service throughout the entire process. Our dedicated team is readily available to address any questions or concerns you may have.Thank you once again for considering our quotation. We genuinely value your business and would appreciate the opportunity to serve you. If you have any further queries or require additional information, please do not hesitate to reach out to me directly. I will be more than happy to assist you.Looking forward to the possibility of working together, I remain.Sincerely,[Your Name][Your Position][Company Name] [Contact Information]。
给客户报价后跟进的英文邮件如何写
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在平时商务往来中,本人发现很多客户在对公司某个产品价格询盘后,我及时给予报价,但是报价后就一直没有客户的反应,没有见有订单。像这种情况下,作为一个销售人员,应该如何处理呢?应该写什么内容的邮件去给客户以求进一步跟进呢?应该在发出报价后几天内发出邮件比较合适呢?针对这些问题,本人提出以下三个解决方法,如果哪位网友有更好地办法,不妨拿出来让大家一起参考。
到纽约的一天只有一班。
17Sorry,theyarealreadyfull.
抱歉,全部满了。
18I’dliketoreserveaseattoNewYork.?
我要预订一个座位去纽约。
19TheflightnumberisAK708onSeptember5th.
班机号码是9月5日AK708。
20There’satenthirtyflightinthemorning.
去上海的单程票多少钱?
49Whenwouldyouliketoreturn?
你打算什么时候回来/去?
50Doyouhaveanyticketsavailableforthatdate?
你们有那天的票吗?
剑桥BEC考试(BusinessEnglishCertificates)是为英语学习者提供的国际商务语言资格证书考试,它注重考查考生在实际工作环境中用英语解决问题的能力。BEC考试适用于不同职业背景的考生,并对考生的学习深造以及求职应聘具有实用价值。
5I’dliketositinthefrontoftheplane.
你必须在中央车站换车。
41Howlongareyougoingtostayhere?
你要在这里停留多久?
报价单发出后,如何跟进客户呢
报价单发出后,如何跟进客户呢我先说后面这一点,就是关于回执信这个问题。
我个人是非常讨厌发邮件的时候,阅读邮件要我点击一下已读回执的。
为什么啊,大家有没有想过,当你们这么做的时候,客户是怎么想的。
我为什么给你做回执呢,我们本来就是买家,你发邮件给我还要我们给你回执,回不回是我的问题啊,所以我觉得很多时候你这样做是适得其反。
而且客户会觉得很厌烦,以后和你做生意,你可能还要套我隐私啊,套我各种信息这种问题给别人的感觉啊是很厌烦。
在国外,国外人都很注重自己的隐私的。
所以,第一个,我建议大家不要设置回执,我不知道别的老师是怎么讲噢,可能有些老师会说你设置回执啊,去跟踪啊这些,这套方法对于现在来说都不适用的。
各位你们想想自己么,你们去买东西的时候,你愿意留手机号码么,你是都不希望被别人打扰的。
所以买家也是一样的,所以第一个我希望大家不要写回执。
即使你弹出回执的情况下,客户可以选择取消么。
他不写确认么,那你还是不知道他是看了还是没看。
关键的问题是你的邮件本身,如果你的邮件真正能够打动他,那就说明它是有意义的,就会回复。
这让我想起一个例子。
前段时间,一位朋友和我说,谷老师啊,我用了很多网络工具就是搜不到这家公司的采购人的邮箱,我只能搜到这家公司的销售的邮箱。
我相信很多人都会遇到,很多网站都是销售的邮箱,sells这种邮箱对吧,很少能够找到这种采购的邮箱。
他就问我怎么办,有没有更好的方法去搜到,然后我就说你把客户的公司名称告诉我,然后我就用我所谓的各种工具搜了一遍,发现确实没有搜到。
然后我就和他说一下,你换位思考一下,假如说你现在在公司里面上班,你现在是外贸部门的,结果有个人发了邮件给你,是给你们采购部门的,请问你会怎么处理呢。
我说这份邮件你看来是很重要的,你觉得对于你采购部门是有帮助的,你会不会转。
那应该会,对吧,但是如果你看来是垃圾邮件,那你肯定不会转。
所以核心问题时你这份邮件写起来给采购部门或销售部门看起来是非常有帮助的,他还是会转。
外贸跟踪邮件范文【范本模板】
询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer?Hope they are workable for your market!It is a regret that I haven't received any information from your side。
May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you,we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.追问客户的评价,求回复Dear xxx,How are you recently?Several days no news from you, have you got my enquiry for xxx?Fully understand that you are too busy to reply us。
But we are still waiting for your comments. We need your feedback to go ahead。
Thank you in advance。
Many thanks and best regards。
本着小强精神,保证客户收到报价,重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us.Waiting for your favorable reply soon!Best wishes利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well!!! It is Bella。
八种外贸跟踪邮件范文巧妙锁定客户
八种外贸跟踪邮件范文巧妙锁定客户1,报价后好几天没回复。
可以询问是否收到,收到了对价格有什么看法?对产品有什么建议?。
Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fullyunderstand that you are too busy to reply us.But we are still awaitfor your comments.We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2, sample 1 发出去后如果客户还没回复就这样跟进。
因为报价单里面有对价格限制有效期所以可以以此跟踪Sample two:Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you asfollow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will beinvalid on xxxx.Wish we will promote business.Best regards.3, 如果碰到节假日也可以跟踪下。
sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bset regards.XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。
如何跟进客户的邮件
如何跟进客户的邮件如何跟进客户的邮件,通过邮件与客户取得联系,是做外贸的最主要的途径。
一. 跟进客户的邮件中要注意哪些问题,1(简洁:客户上班时间要处理很多事情。
80-100个单词,不能太少,也不能太多。
最简单的句式表达最明确的意思。
突出重点。
2. 专业:英语用词要专业。
专业词汇给对方的感觉就是做我们这一行的。
如果什么都不懂,这个缩写需要解释,那个也需要,那客户会选择你吗,另外,我们要把产品了解清楚,在邮件中体现出你的专业度。
有问必答, 重点突出,意思明确, 思路要清晰。
3. 真诚:回复客户的邮件要注意语言用辞,表示出对客户的尊敬,对待客户一定要真诚,表达出自己以及公司的合作诚意。
4. 及时:回复客户邮件要及时提供给客户准确的产品信息。
当天的邮件一定要当天回。
如果不能回复,一定要给客户一个回应,告诉他目前不能回的原因和什么时候能够回复客户。
注意各国时差,欧洲客户一般下午3点前回复就可以了。
美国客户上午一上班或者下午下班前发。
5. 规范:规范的格式(字母大小写,段落,单词拼写,语法检查。
)主题:点睛之处;问候语;落款。
内容较多时,注意分段或者分序号。
8. 与客户合拍:顺应客户的习惯,使用客户的一些专业词汇表达方式,客户的格式。
按客户的格式提供产品资料或者报价。
9. 语气委婉:多用连接词,如As you know, to be honest, frankly, etc.10. 细心:注意检查是否忘记添加附件,添加后要记得打开再仔细检查一遍。
11、持之以恒,有耐心,有恒心在跟进过程中,从不同角度,变换不同话题与客户保持沟通,沟通的过程,也是宣传产品,增加产品知名度的过程,使客户能够了解KBB品牌。
在沟通过程中需要掌握沟通的频率,建议一个月一次或三周一次,不宜频率过高,以避免使客人反感。
建议议二个跟踪客户的方法:1、定期发送新产品给客户,这一方式往往会有不可低估的效果;2、节假日向客户发送问候和节日卡片。
外贸报价后跟进技巧
外贸报价后跟进技巧
外贸报价是外贸业务中非常重要的一环,而跟进则是确保报价能够发挥作用的关键环节。
在跟进客户时,我们要注意以下几点技巧,以提高成功率。
及时回复客户。
客户在收到报价后通常会有一些疑问或需要进一步协商的事项,我们要尽快回复客户的邮件或电话,以展现我们的专业性和敬业精神。
详细解答客户的问题。
客户可能对报价中的某些细节或条款有疑惑,我们要耐心解答,尽量避免使用专业术语或复杂的表达方式,以确保客户能够清楚理解。
第三,主动询问客户的意见。
在回复客户的邮件或电话中,我们可以适当询问客户对报价的满意程度、是否有其他需求等,以便我们能够及时调整策略或提供更多的服务。
第四,保持良好的沟通和合作态度。
我们要以合作伙伴的身份对待客户,尊重客户的意见和决策,并在沟通中保持友好和谐的氛围。
第五,定期跟进客户。
在报价后的跟进工作中,我们要定期与客户保持联系,了解项目的进展情况,以及客户是否有其他需求,以便我们能够及时提供支持和帮助。
第六,灵活调整报价方案。
如果客户对报价不满意或有其他需求变
化,我们要灵活调整报价方案,以满足客户的需求,同时要注意与客户协商好价格和条款的变更。
在外贸报价后的跟进工作中,我们要始终以客户为中心,积极主动地与客户沟通和合作,以达到双方的共赢。
通过以上几点技巧的运用,我们将能够更好地提高报价的成功率,拓展更广阔的市场。
报价后后续如何跟进含技巧和邮件模板4
报价后后续如何跟进含技巧和邮件模板4报价后后续如何跟进含技巧和邮件模板4跟进报价是关键的一步,可以帮助我们确保客户对我们的报价感兴趣并且愿意进行进一步的合作。
这篇文章将向您介绍一些跟进报价的技巧,以及一个有效的邮件模板,帮助您进行跟进。
跟进报价的技巧:1.及时性:尽快跟进报价,以保持客户的兴趣。
等待太长时间或拖延可能会让客户失去兴趣,选择其他供应商。
2.个性化:在跟进邮件中使用客户的姓名,并提及他们在之前的交流中表达的需求和期望。
这样可以增加客户对我们的关注并提高回复率。
3.强调独特价值:通过在跟进邮件中再次强调我们产品或服务的独特价值,让客户对我们的报价感到满意并认识到我们的优势。
4.小心处理价格疑虑:如果客户对价格表示疑虑,要根据具体情况进行回应。
可以强调产品或服务提供的价值和质量,或提供一些附加优惠,以减轻客户的顾虑。
5.提供额外的信息:在跟进邮件中,除了再次陈述报价外,还可以提供一些额外的信息,如客户反馈、认可或成功案例,以帮助客户更好地了解产品或服务的好处。
下面是一个跟进报价的邮件模板,您可以根据自己的实际情况进行修改和定制:亲爱的客户姓名我希望您一切顺利。
在我们最后一次的交流中,我向您提供了我们公司的产品或服务的详细报价。
我想再次感谢您对我们的兴趣,并强调我们公司所提供的独特价值。
在我们公司近几年的经验中,我们致力于提供高质量、可靠的产品(或服务),并在业界树立了良好的声誉。
我们的产品(或服务)能够满足您的需求,并带来可持续的收益。
我了解到,在我们之前的交流中,您对价格表示了一定的疑虑。
我想再次说明,我们的产品(或服务)的价格是基于其提供的价值以及我们的经验、专业知识和辛勤工作。
我们始终努力于以最具竞争力的价格提供最优质的产品(或服务)给我们的客户。
为了进一步减轻您的顾虑,我愿意提供一个额外的优惠或折扣,以使我们的报价更具吸引力。
同时,我还可以与您分享一些我们公司其他客户的积极反馈和成功案例,以帮助您更好地了解我们提供的产品(或服务)所带来的好处。
外贸邮件跟踪流程
客人发询盘,第一次回盘:Thanks for your kind inquiry to us . This is XXX from XXX Co.,Ltd . Nice to know you. Company brief….If any questions, pls do contact us.继续跟踪客户的邮件如下:Hope you fine, my friend.It is regrett able that I don’t receive any information from you. C ould I have your idea about our XXX offer? We will try to satisfy you upon receipt of your reply.If anything we can do for you, it’s our pleasure. Hope to cooperate with you.如果客人还没有回信,一周后再问客人不回信的真实原因.Sorry to trouble you again!Have you kindly checked my XXX offer? Hope they are workable in your market. Any of your comments about our offer such as price, quality, service would be appreciated.Look forward to hearing from you soon.之后的日子里,可以尝试新产品的报价,. 这样写:Good day!Maybe you have received and considered our new sunglasses products. Could you kindly give me comments at your convenience?If XXX are not suitable, please give me detailed requirements.但是,不同的客人,变换着写邮件,让客人知道我们公司,10天左右:Dear ***,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please do contact me freely. We will do much better, if you giveus some suggestions. Waiting your reply.但是,还需要继续跟踪.dear sirHave you received our quotation of XXX? If you have any further questions, please don't hesitate to contact us. We are waiting for your comments about our quotation. We hope that we can establish a good business relationship with you in the nearest future.Your prompt reply will be appreciated.。
最新给客户报价后跟进的英文邮件如何写
给客户报价后跟进的英文邮件如何写12网友常用标签(共0个):3在平时商务往来中,本人发现很多客户在对公司某个产品价格询盘后,我及4时给予报价,但是报价后就一直没有客户的反应,没有见有订单。
像这种情况5下,作为一个销售人员,应该如何处理呢?应该写什么内容的邮件去给客户以6求进一步跟进呢?应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题,本人提出以下三个解决方法,如果哪位网友有更好地办法,不妨拿出来让78大家一起参考。
9回复A:直接去函敦促Dear Hugo Chu,1011Wish everything well with you and your esteemed company !12We are in receipt of your letter dated Aug 10 , and as requested was 13expressed you 3 catalogues for our refrigeration goods . We hope they 14will reach you in due course and will help you in making your selection .15Wish we will promote business as well as friendship!Best wishes !1617Aaron18回复B:先写邮件问清情况。
本人觉得先写邮件问清情况,简单的询问,如19HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再20问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话21过去问清情况。
是价格问题还是临时发生改变? 客户是中间商,还在等最终客22户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。
给客户报价后跟进的英文邮件如何写
给客户报价后跟进的英文邮件如何写网友常用标签(共0个):在平时商务往来中,本人发现很多客户在对公司某个产品价格询盘后,我及时给予报价,但是报价后就一直没有客户的反应,没有见有订单。
像这种情况下,作为一个销售人员,应该如何处理呢应该写什么内容的邮件去给客户以求进一步跟进呢应该在发岀报价后几天内发岀邮件比较合适呢针对这些问题,本人提岀以下三个解决方法,如果哪位网友有更好地办法,不妨拿岀来让大家一起参考。
回复A:直接去函敦促Dear Hugo Chu,Wish everyth ing well with you and your esteemed company !We are in rece ipt of your letter dated Aug 10 , and as requested was expr essed you 3 catalogues for our refrigerati on goods . We hope they will reach you in due course and will help you in making your selecti on .Wish we will pro mote bus in ess as well as frie ndsh ip!Best wishes !Aar on回复B:先写邮件问清情况。
本人觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVEDMY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YO再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变客户是中间商,还在等最终客户的确认还是其它问题然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir,Good morning! Hope you have got a won derful weeke nd!For several days no n ews from you, my frie nd. Now I am writ ing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not ( You can add some words to in troduce your adva ntage of your p roduct or someth ing else to attract the customer). Any comme nts by retur n will be much appr eciated. It will be our big p leasure if we have oppo rtu nities to be on severice of you in n ear future.Look ing forward to your prompt res ponse,Thanks and best regards,Yours FaithfullyAar on回复c:如果仍然没有回音的话,可以在一、两个月后再写一封信。
报价后如何跟踪客户邮件
分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.之后的日子里,可以尝试新产品的报价,刺激下客人的神经。
发报价后不回复的客户跟踪-我的做法
对于这样的情况 我们应该怎么去磨呢??
跟踪,骚扰!知道客户能够记得你有印象,这次不合作,至少下次再采购的时候能够想起你,给你一个报价,参与竞争的机会!
(曾经有客户被我跟踪到当我打电话过去的时候 不用我开口 他先说 Hi icefox iknow this is you)
其实绝大部分的客户都是通过不断地跟踪沟通得来的,至少我的大部分客户都是如此!
6.重复报价:对于没有恢复的客户,有时候多报价几次也会有效,只要价格调整了,就发价格给客户,即便是本身价格未变,但是由于海运费,汇率等因素的影响,还是会变化,告知客户!
7.同行刺激法,最好是能够有个例的 例如跟踪美国客户 可以告诉他你们在那边的哪个客户订货了 生产期安排的怎么样 等等信息区刺激客户
看帖要回 求顶贴 有需要可以加群聊
关键问题在于很多外贸业务员不知道如何跟踪,一旦发出去的价格石沉大海,便束手无策了!
那么跟踪都要注意哪些呢:
1.报价时要专业,信息比较全面,本身就给客户留下比较专业,比较诚恳的印象,客户会比较愿意跟专业的供应商合作! 特别是大客户,晓得客户很多也不是太专注 报价单 特别是 亚洲这边的印度 巴基斯坦之类的 更重低价格
2.报价的有效期:每个报价都有有效期 短的3天长的1个月,我们可以借有效期为题通知客户,若要下单请在有效期内!再或者,你就通知客户,现在市场价格已经开始上涨,但是我们的有效期还可以适应,请尽快通知我们!这样个客户留下了比较守承诺的印象!
有效期内,客户未答复,则可以在有效期结束的第二天,就要通知客户,我们的有效期已经失效,但是如果再需要,请来信咨询,我们还会提供比较合适的价格给您!
8.品牌客户榜样介绍,如果有大品牌客户的 可以告诉对方么么品牌公司的产品在我们这生产了 要不要我帮你们先安排生产周期,
跟进客户邮件模板
跟进客户邮件模板报价后好几天没回复。
可以询问是否收到,收到了对价格有什么看法?对产品有什么建议?。
Sample one:Dear xxSorry to trobule you.Several days no news from you have you got my enquiry for xxxx ? Fully understand that you are too busy to reply us.But we are still await for your comments.We need your feedback to go ahead. Thank you in advance.Many thanks and best regards. xxx2, sample 1 发出去后如果客户还没回复就这样跟进。
因为报价单里面有对价格限制有效期所以可以以此跟踪 Sample two: Dear xxxxHope everything goes well !We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business. Best regards. xxxxx3, 如果碰到节假日也可以跟踪下。
sample 3wk_ad_begin({pid : 21});wk_ad_after(21, function(){$('.ad-hidden').hide();}, function(){$('.ad-hidden').show();});Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited. Thank you in advance. Bset regards. XXXX4,如果客户遇到客户国家节日也可以借此恭维一番。
报价后老外不回邮件这样跟进(转)
报价后,老外不回邮件,这样跟进!Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I h ave your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased t o do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,7 0%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your mark et! Sorry that we still don't receive any information from you. I would ap prreciate for your any comment about our offer, including price, quality, s ercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的:good day!my quotation of digital photo frame you might have received and conside rated. could you kindly advise your comments at your earlier convenienc e?if the products isnot your are expecting,pls advise me your details requir ement, i will re-offer asap.i am of service at any time!但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的:Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regardsWennie.但是,想成功可不是容易的事情.dear sirhave you received our quotation of ..., if you have any further question,p lease don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate.回复A:直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeratio n goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as fri endship! Best wishes ! Kevin回复B:先写邮件问清情况。
报价之后就没有回音,如何写外贸跟进邮件?
报价之后就没有回音,如何写外贸跟进邮件?在现实中,我发现很多客户发来询盘后,我及时给予报价,可报价后就一直没见客户的反应,没见有订单,像这种情况应该如何处理?应该写什么内容的邮件去给客户以进一步跟进呢?应该在发出报价后几天内发出邮件比较合适呢?Dear Hugo Chu,How are you? Wish everything well with you and your esteemed company!We are in receipt of your letter dated Aug 10, and as requested was expressed you 3 catalogues for our refrigeration goods .We hope they will reach you in due course and will help you in making your selection.Wish we will promote business as well as friendship!Best wishes!AaronII我觉得先写邮件问清情况,简单的询问,如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来……如客户没回复,那你应该(很有必要)打个电话过去问清情况,是价格问题?市场临时发生改变?客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。
IIIDear Sir,Good morning! Hope you have got a wonderful weekend!For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of ...dated...according to your relative inquiry. Have you got (or checked) the prices or not? (You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on sevice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours FaithfullyIf still no any response, you can write another one about one or two month later:Dear Sir,How are you? Hope everything is ok with you all along.Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way, how about your order (or business) with item? If still pending I would like to offer our latest prices to promote an opportunity tocooperate with each other. Thanks and best regards。
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分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.之后的日子里,可以尝试新产品的报价,刺激下客人的神经。
我通常是这样写的:Good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?If the products isnot your are expecting,pls advise me your details requirement,I am of service at any time!但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件。
我通常这样回复的:Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regards之后的日子里,可以尝试新产品的报价,刺激下客人的神经。
我通常是这样写的:Good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at yourearlier convenience?If the product is not your are expecting,pls advise me your details requirementI will re-offer ASAP.I am of service at any time!但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件。
我通常这样回复的:Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASAP.Best regards四、最后一步,你真的可以!但是,想成功可不是容易的事情.Dear sir,Have you received our quotation of ..., if you have any further question,please don't hesitate to contact us. We are waiting for your comment about our quotation.We hope that we can establish a good business relationship with you in the nearest future.Your prompt reply will be appreciate.回复A:直接去函敦促Dear ***,Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods .We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship!Best wishes !回复B:先写邮件问清情况,简单的询问,如:HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU?再问何时开L/C 或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。
是价格问题还是临时发生改变? 客户是中间商,还在等最终客户的确认?还是其它问题?然后根据情况做一些措施看能否挽回这一张订单。
Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend.Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer).Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours Faithfully回复C:如果仍然没有回音的话,可以在一、两个月后再写一封信:Dear Sir,Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.Thanks and best regardsI think you are a very wise business man.When you are purchasing something,you will not only consider the price.But also you will consider the cost when you are using these purchasedproducts.If there is any products below grade,we promise that if you want to return the cargos,we will accept without any delay.。