服务员英语

服务员英语
服务员英语

服务员英语

先生/小姐,请问有预定吗?

Have you made a reservation, sir/madam?

Do you have reservations?

请坐!

Please take your seats.

请您稍候,我马上为您安排。

Please wait for a moment. I’ll arrange for you at once.

请先看一下菜单。

Here is the menu.

请一直往前走。

Please walk along this road.

请向左/右边转,您会看到***

Please turn left/right and you will see ***

我带您过去,请跟我来。

I’ll lead you there. Step this way, please.

谢谢光临!欢迎您再次光临!再见!明天见!

Thank you for coming. Welcome come again. See you./Goodbye. See you tomorrow. 1. 先生/女士/小姐,早上/中午/下午好。

Good morning/afternoon/evening, sir/madam.

请问您喜欢喝哪种茶,我们备有红茶,绿茶,普洱,菊花茶。

What kind of teas would you like? We have brown tea, green tea, puer tea, jasmine tea 先生/小姐,请用茶。

Here is your tea, sir/madam.

我能为您点菜吗?

May I take your order now?

请问还需要些什么?

What else would you like? / Is there anything else you need?

您的菜上齐了,请慢用!

Enjoy your dinner.

先生/女士,这是您点的酒,请问是现在开吗?

Here is your drink/wine/beer, sir/madam. May I open it for you now?

对不起,打扰了,请原谅!

Excuse me!

我可以撤掉这个盘子吗?

Can I take this dish/plate away?

对不起,请再说一遍。

I’m sorry, could you say it again? / Pardon?

对不起,我没听清,请再重复一遍可以吗?

Sorry, I haven’t got it. Could you say it again?

对不起,让您久等了。

I’m sorry to have kept you waiting.

先生,这是您的账单。

Here is your bill, sir.

谢谢!希望您吃得满意。

Thank you. I hope you enjoy your dinner.

感谢您的光临,欢迎您下次再来。

Thank you for your coming. Welcome come again.

谢谢,请慢走。欢迎您再次光临!

Thank you. Welcome come again.

这是我应该做的。

It’s my pleasure!

为您服务我很荣幸!

It’s my honor to serve you.

(总之,在处理问题时,语气要婉转,亲切。)

您喜欢几成熟的鸡蛋?

How would you like the eggs done?

先生/女士,您需要盐还是胡椒(糖)?

What would you like, salt, pepper or sugar, sir/Madam?

先生/女士,您需要奶油还是番茄酱?

What would you like, cream or ketchup sir/Madam?

请问先生,我可以清理桌子吗?

Can I clean the table, sir?

点餐:

餐前您需要一些开胃酒吗?/开胃小吃吗?

Would you like appetizers before dinner?

餐厅会话(三)

Good evening. How many people do you have in your party?晚上好。你们有几位?

餐厅会话(七)

What would you recommend?

你能推荐什么菜吗?

What's today's special?

今天的特餐是什么?

I'll have what you suggest.

我要点你所推荐的菜。

餐厅会话(九)

What is the fastest meal?

快餐是什么?

What can you serve quickly?

什么菜很快就能上的?

餐厅会话(十)

May I change my order?

我能变更我所点的菜吗?

May I have tea instead of coffee?

我可以改要茶不要咖啡吗?

餐厅会话(十二)

A:Steak, please.

牛排。

B:How would you like it?

要几分熟?

A:Well-done, please.

全熟。

B:How do you want your steak?

你牛排要几分熟?

A:Medium, please.

5分熟。

餐厅会话(十三)

B:How would you like your eggs?

你的蛋要怎么做?

A:I want to have them sunnyside up.

我要蛋黄在上面的煎蛋。

B:How do you want your eggs?

你的蛋要怎么做?

A:Scrambled, please.

炒蛋。

B:How do you like your whisky?

你的威士忌要怎么喝?

A:With water and ice.

加水和冰块。

餐厅会话(十四)

A:This is not what I asked for.

这不是我所点的。

B:I'm sorry. What did you want to have?

抱歉,你点什么?

I don't think this is what I ordered.

我不认为这是我所点的。

I'm afraid you came to the wrong table.

恐怕你送错桌了。

Isn't this somebody else's order?

这不是别人点的吗?

餐厅会话(十六)

I dropped my spoon.

我汤匙掉了。

Would you bring me another fork, please?

请再给我一支叉子好吗?

May I have some water, please?

请给我加点儿水好吗?

Would you empty the ashtray, please?

请你倒一下烟灰缸好吗?

餐厅会话(十七)

A:Waiter,would you bring the check, please?服务员,请拿账单来好吗?

B:Thank you very much. Here you are, sir.

非常感谢你,账单在这里,先生。

May we have our check, please?

谢谢,那是很好的晚餐,请给我们账单好吗?May I have my bill, please?

请给我账单好吗?

Do we pay you or the cashier?

我们付给你还是去柜台?

餐厅会话(十八)

I think this is an added up wrong.

我想这是加错了。

Do you accept this credit card?

你们收信用卡吗?

餐厅会话(二十)

B:Would you like anything on it?

要加什么佐料吗?

A:No, thank you.

不,谢谢。

Will you make it for takeout?

你们做成外卖的好吗?

I'll take them out.

我要带走。

我们能不能要张离…近一点儿的桌子?

Could we have a table close to the。。。?

对不起,今天晚上都订满了。

I’m sorry. We are quite full tonight.

 

 一直营业到几点?

How late are you open? *How late...? 表示“……到几点?”

How late are you open? (一直开到几点?)

Until eleven. (到11点。)

1. I'd like to make a reservation. 在一些餐馆中,你需要事先订位。准备好告诉餐馆你们一共有多少人,你会到达的时间及你的名字。"I’d like to make a reservation for four at 8 p.m. for Kristi." 前台接待可能会问你的联系电话或是你是否需要吸烟区,事先考虑好这些信息。

2. Could you repeat that, please? 这个短语并不仅仅用于在外用餐,但是却非常重要。餐厅可

能很吵,服务生说话也可能很快。如果你没有听懂什么,就问他们,"Could you repeat that?"当然,简单说,"Excuse me?"也可以。别怕用的太多。

3. We need another minute. 如果服务生请你点菜而你还没有决定的话,就可以使用这句表达。你会听到,"Are you ready to order?" 用 "Not yet. We need another minute," 或是 "Can we have another minute?" 回答。注意"a minute"在一个繁忙的餐馆里通常意味着服务生会在五分钟后

回来为你点菜。

4. I'd like/I'll have ... 这是两句最重要的表达。在点菜或是点饮料的时候,使用"I'd like…"或是"I'll have…" 例如,"I'd like the spaghetti and some tea," 或是 "I'll have a sandwich and a soft drink." 手指着菜单也总是能让人明白的。

5. Could you bring…?/Do you have…?如果你要更多的物品,就说 "Could you bring some extra napkins?" 如果你想要什么东西但是不确定餐馆是否有的话就试着说,"Do you have…?" 例如,如果你想要橙汁但是菜单上没有的话,就可以问 "Do you have orange juice?"

6. This isn't what I ordered. 如果服务生送错了菜,就说 "This isn't what I ordered, I ordered…"接着说你点的菜。这并不常见,但是如果真的发生的话,注意要说些什么来纠正。

7. Check, please! 当你准备要走时,捕捉到服务生的注意同时说 "Check, please!" 作为你用餐

短小而简单的结束语。

西餐厅常用的词“几分熟”怎么说

在西餐馆吃饭,饭菜有很多讲究。譬如这个肉熟的程度,就有很多种说法。每个人的口味不同,服务生在点餐的时候也会特别问一下,以便端上合客人口味的菜肴。我们这次就来看看关于“几分熟”的表达法。

1. How do you like your steak cooked?

你的牛排要几分熟?

通常点牛排,或是在高级一点的餐厅点牛肉汉堡,服务生都会这样问你How do you like it cooked? 回答的方式也有几种:全熟是 well done,七分熟是medium well,五分熟是medium,四分熟是medium rare,三分熟是 rare。

那么,这些不同程度的牛排会是什么味道呢?没有吃过的人可能会觉得有点难想象。其实,摸摸自己头上的各部位就能知道你要的牛排煮出来会是什么样子了。well-done 就和头顶的感觉差不多, 硬梆梆的;medium well 就是额头,稍微有点弹性;medium 是鼻头,软软的;rare 就是下巴最柔软的部份。另外记得看烹饪节目的时候,有个老外教做牛排,五分熟的牛排摸起来的感觉就和摸手上虎口部位靠近骨头的肉的感觉差不多。大家再吃牛排的时候可以试一下。

2. How do you like your egg cooked?

你的蛋要几分熟?

鸡蛋的熟度和肉又不一样。对于要下油锅的鸡蛋,回答方法是 1. Scramble 炒蛋(就是全熟),2. Sunny side up 只煎一面的荷包蛋 (因为荷包蛋像太阳,所以老美用 sunny side 来形容),3. Sunny side down / ease over两面都煎。

另外还有白煮蛋。这个分两种。汉语中是“嫩”、“老”之分,英语中是 soft boil 和hard boil。所谓的 soft boil 是指让蛋黄的部份还有点液体状,而hard boil 则是指整个的蛋黄都煮成固体状的。

3. Did you burn it?

你把它烤焦了吗?

说过了“几分熟”后来点题外话。“生”和“熟”我们都讲过了,那你知道“熟过头--烤焦了”怎么说吗?其实烤焦了很简单,就是 burn。

1. May I help you? / What can I get for you today?

这是在美国每个店员都会问的。

回答:Yes.

这句也可以不答,直接点餐。

2. For here or to go? / Stay or to go?

在这儿吃还是带走?

回答:For here, number one combo. / To go, one Big Mac with medium fries.

视情况回答。

4. Do you need some drinks? / Would you like something to drink? / What kinds of drinks?

要不要点饮料? / 要什么饮料? (点套餐时店员会问这一句)

回答:Yes, one small Sprite. / Coke, please.

5. Cream or sugar?

要奶精还是糖? (有时点咖啡店员会这样问)

回答:Both. / Cream. / Suger.

7. Is that all? / Anything else?

就这些了吗?

回答:That's it. / That's all.

就这些了。通常用 That's it 的比较多。

9. Here is forty five cents, have a great day!

如果刚好,他有时会说There is no change!

回答:Thanks. / You too!

下面我们来看一下快餐店通常serve的食物:

1. 套餐 (combo)

通常看着图片就知道几号是什么套餐,点套餐时只要说 Combo number one,或是 number two 就好了。有时店员会问Do you want to go large? 如果你需要,他会给你大的薯条和可乐。

2. 汉堡(hamburger)

老美说汉堡通常会说 burger, 如cheese burger。在美国单点汉堡店员会问你 goes with cheese? 所以也可以在点的时候就说 without cheese,他就不会再问你了。有些比较好的餐厅还会问你肉要几分熟,有意思吧。

3. 薯条(fries)

记得以前学英语时薯条是 French fries,在美国说 fries 就可以了。

4. 饮料 (drinks)

在快餐店的饮料就那么几种: a. 可乐coke b. 减肥可乐diet coke (diet) c. 雪碧Sprite d. 橘子汽水 Hi-C (or orange soda) e. 冰茶 (iced tea)

在美国的 soft drink 大多数是可以 refill 的,你可以在店里喝一杯,离去时再去 refill 一杯,相当划算。

Which sauce do you like? 你就可以答说 ketchup 或是 BBQ sauce。

如何用英语点餐

1.一段典型的麦当劳(汉堡店)内点餐对话

A: Hi! May I help you?

A: 嗨! 我可以帮你吗?

B: Yes. Can I have a BigMac Combo and a twenty-piece chicken nugget?

B: 是的. 我想要一份麦香堡套餐和一份20块鸡块。

A: What kind of drinks?

A: 什么饮料呢?

B: Coke, please.

B: 请给我可乐!

A: What kind of sauce for your chicken nuggets?

A: 想要什么酱配你的鸡块呢?

B: Hot Mustard, please.

B: 麻烦给我芥茉酱。

A: Anything else?

A: 还有别的吗?

B: No. That's it.

B: 没有! 就这样了。

A: For here or to go? 或者Sit in or take away?

A: 是在这里吃还是外带呢?

B: It's for here. / Sit in.

B: 这里用。

A: Ten twenty four

A: 一共是十镑二十四便士。

B: Here is eleven.

B: 这里是十一块。

A: Seventy-six pences is your change.

A: 这是你的零钱- 七十六便士。

B: Enjoy your meal!

B: 请慢慢享用!

A: I will.

A: 谢谢,我会的。

您的餐点金额为..元.

The total is ....yuan.或者It costs ...元.

或者...yuan, thank you!

谢谢您的光临,再见.

Thanks for your coming see you next time.

Would you like to see the menu?

您需要看菜单吗?

Excuse me, could I see the menu, please?

打搅一下,我能看看菜单吗?

Are you ready to order?

您现在可以点餐吗?

first course 第一道菜

maincourse 主菜

dessert 甜食

ketchup=番茄酱

straw=吸管

coffee cream=咖啡配的那个奶精

辣和不辣的问题:

spicy or non-spicy? 辣还是不辣呢?

分量的问题:

large medium or small? 大中小呢?

堂食或外带:

at here or take away?在这里吃还是打包呢?

找零:

here your change ****。找你****。

HA VE A NICE DAY 或者是ENJOY YOUR MEAL 服务员英语97句

1、早上好(午安、晚安)

Good morning.(afternoon evening)

2、您好!

How are you? How do you do?

Welcome to golden city restaurant.

3、再见,欢迎下次再来!

Good-bye! Come again next time, you are Welcome.

4、慢走,感谢您的光临。

Mind your step and thank you for coming.

5、请稍等。

Please wait a moment. Just a moment. Just a minute.

6、请原谅。

Excuse me.

7、对不起,让您久等了。

Sorry to have kept you waiting so long.

8、请问您有几位?

For how many?

9、请跟我来,请这边走。

Come with me, please. follow me, please.

10、请问您贵姓?

May I have your fist name?

11、请问您喝什么茶?

What kinds of tea would you like to drink?

12 、请稍候,我们马上给您安排。

Just a moment, please. we will arrange, it for you right away.

13、请问您有预订吗?

Do you have a reservation?

14、您看坐在这里可以吗?

Would you mind sitting here?

15、祝您旅途愉快!

Have a pleasant journey!

16、对不起,那边的桌子已给预订了。

I’m sorry that table is already reserved.

17、不用谢,很乐意为您服务。

Not at all, I’m glad to serve you.

18、这是菜单,请问现在可以点菜了吗?

Here is menu, Are you ready to order mow?

19、您想吃中餐还是西餐。

Would you like to have Chinese food or European food?

20、今天的特别介绍是粉蒸甲鱼和蒜茸开边大虾。

The recommendation of the day is.

21、我们有葡萄酒、白酒、啤酒和各式软饮料。

We have got port, white wine beer and different kinds of soft beverages. 22、请问您想喝点什么。

What would you like to drink, please.

23、请问需要加冰块吗?

Do you need any ice-blocks, please?

24、请问需要冷饮还是热饮。

Would you like to have a cold-drinks or hot drinks?

25、请用茶。

Have a cup of tea, please!

26、请用香巾。

Have a piece of napkin, please!

27、我们的菜式有广东风味、北京风味、四川风味,您喜欢哪一种?We provide Cantonese BeiJing Sichuan food which style do you like. 28、祝您午餐(晚餐)愉快!

Please enjoy your lunch (dinner)!

29、打拢了,请问现在可以上菜吗?

I’m sorry to disturb you. Shall I bring in your food now?

30、对不起,我能把这个盘子撤走吗?

I’m sorry, Can I take this plate away?

31、对不起,我把它换成小盘子好吗?

I’m sorry, May I have it changed the small plate?

32、您想试一下本地的特色吗?

Would you like to try local speciality?

33、请问您喝什么茶?

What kinds of tea would you like to drink?

34、您先来杯啤酒好吗?

Would you like to start with a glass of beer?

35、如果您感时间的话,我给您安排一些快餐好吗?

If you’re hurry I’ll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.

36、对不起,这个品种刚刚售完。

I’m sorry, the variety is just out of stood(there aren’t any left)

37、对不起,您是否介意与那位先生同坐一桌?

I’m sorry, would you mind sitting the table with that gentleman.

38、对不起,现在已经客满了。

I’m sorry the restaurant is full now.

39、对不起,现在已经没有厅房了。

I’m sorry the banqueting hall is full now.

40、如果您不介意,坐在那边角落里好吗?

Would you mind sitting over there in the corner.

41、如果您愿意,可以先到大堂休息一下,一有空位我马上通告您。

You may have a rest in the lounge if you like.

42、我们的早餐券包括一碗稀饭、二笼包子、一碟小菜。

Our breakfast coupon includes a bowl of rice gruel two portions of steamed stuffed buns and a plate of dish.

43、很抱歉,我们立即采取措施,使您满意。

I’m sorry we’ll take measures at once Be satisfied you.

44、先生您喜欢用筷子还是刀叉。

Would you like to use chopsticks or knife and forks, sir?

45、服务员我想买单。

Waiter I want to pay my bill.

46、请给我一杯可乐。

Please give me a can of coca-cola.

47、请问卫生间在哪里?

Where is the toilet?

48、先生(女士)这是您的帐单吗?

Here is your bill, sir(lady)?

49、一共是128元,请问您付现金还是信用卡?

The total amount is 128 yuan, Do you pay the bill by cash , o credit card?

50、我们这儿不收小费,但是我仍很感谢您。

We don’t accept tips But I’m very grateful to you.

51、请稍等,我马上来收拾。

Just a moment, please I’m clear it right away.

52、小姐,我想订一个明晚的厅房。

Miss I want to reserve a banqueting hall for tomorrow evening.

53、请问需要大厅房还是小厅房?

Do you need a big banqueting hall or small one?

54、服务员,您们的早餐都有什么?

Waiter , what has your breakfast got?

55、我们的早餐主要供应粤式早茶。

Our breakfast supply Cantonese early morning cup of tea.

56、先生请问您的牛肉要几份熟的?

How would you like your beef? Rare, medium or well-done, sir?

57、先生您的菜已经上齐了。

Your dish is all here, sir.

58、还要点水果和甜品吗?

Would you like fruit and dessert, else?

59、对不起,我到厨房给您催一下。

Sorry, I tell the cooker to hurry.

60、哦!很抱歉这个菜的烹饪时间较长。

Oh, very sorry, It takes quite some time for this dish to prepare.

61、小姐,我想要一个二人的餐桌。

Lady I want to reserve a table for two.

62、请问需要主食吗?

Do you need any staple food?

63、请问您对今天的菜肴有何意见?

What do your opinion of today’s order?

64、对不起,我们这没有生力啤酒。

Sorry, we haven’t San Miguel beer.

65、您试一下百威啤酒好吗?

Would you like to try Budweiser beer?

66、当然可以。

Of course.

67、谢谢您提出的宝贵意见。

Thanks for your precious opinions.

68、我们将努力改进。

We’ll try our best to improve.

69、对不起,那是整瓶卖的。

Sorry, It’s sold by the bottle.

70、请问您对菜肴有什么特殊要求吗?

Anything special you’d like to have on the menu?

71、这是发票和找头,请收好。

Here’s the receipt and change, keep it, please.

72、好的,我一定尽快给您做好。

All right , I’ll have it for you as soon as possible.

73、隆中是我们襄樊的名胜古迹。

LongZhong is a place of historical interest in our XF.

74、好的,我去拿来。

Ok, I’ll get it for you.

75、我们这有清茶、菊花茶、八宝茶。

We have green tea, chrysanthemurn tea eight treasures tea.

76、先生,傣式烤牛肉很不错,我建议您们点一个。

Sir, Roast beef in “Thailand” style is very good. I suggest you to order one.

77、请问土豆做咸泥、烤的还是煮的?

Is the potato roast or boiled?

78、先生,有什么需要我帮忙的吗?

What can I do for you, sir?

79、先生,请问您是找人吗?

Are you come to see anyone, sir?

80、小姐,请问您们的酒吧在哪里?

Where are your bar, lady?

81、哦,在大堂,我带您去好吗?

Oh At the lobby, Shall I show you to go?

82、先生,请问是用餐吗?

Will you have dinner, sir?

83、这瓶酒多少钱?

How much is this bottle?

84、这瓶葡萄酒每瓶98元。

The wine is 98 yuan a bottle.

85、不要了,谢谢。

No thanks.

86、对不起,请再重复一遍。

I beg your pardon?

87、服务员,您会讲英语吗?

Can you speak English, waiter?

88、会一点点。

Yes, a little.

89、我可以签单吗?

May I sign the bill?

90、哦,很抱歉,请付现款。

Oh I’m sorry, cash only please.

91、请告诉我您的房间号码。

Can you tell me your room number?

92、我是1002房,给我送一份牛肉粒,葱花炒饭。

The room is 1002 give me a portion of fried rice with beef.

93、好的,我们马上送到您的房间。

All right we’ll send it to your room right away.

94、我们的蔬菜有土豆、窝笋、黄瓜、大白菜、姜豆等等。

Our vegetable have potato, lettuce cucumber, peking cabbage, string bean. 95、海鲜类有基围虾、毛蟹、带子、桂花鱼等等。

The various sea-food have prawn, shrimp scallop perch.

96、主食类有水饺、汤面、炒面、炒饭等等。

The staple food has boil dumplings, noodles in soup, fried noodles, fried rice.

97、先生(女士)这个水果盘是我们餐厅奉送的,祝您午餐愉快。This fruit plate is offered as a gift in our Restaurant. Please enjoy you lunch.

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餐厅服务员常用英语 Corporation standardization office #QS8QHH-HHGX8Q8-GNHHJ8

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餐厅服务员英语 HEN system office room 【HEN16H-HENS2AHENS8Q8-HENH1688】

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