英语服务基本用语(银行英语口语)
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English manual
Saying hello 打招呼
1.Good morning/afternoon/evening. 早上好！（下午好/晚上好）
2.Hello/Hi./Hey. 你好（嗨/嘿。）
3.How are you? 你好吗？
4.(I’m)great. Thank you./Thanks. 很好，谢谢！
5.(I’m)just fine. 还可以。
6.(I’m)not bad. 还不错。
7.I’m OK. 我很好。
8.I’m doing really well. 我很好。
Saying goodbye 说再见
1. Good-bye./Bye./Bye-bye. 再见。
2. Good night. 晚安。
3. See you later/tomorrow. 回头见！/明天见！
4. Have a good evening/a nice day. 祝你有一个愉快的夜晚（一天）Introducing yourself 介绍自己
1. Hi. My name is Tom. 你好，我叫Tom。
2. I’m Tom. 我是Tom。
3.It is nice to meet you, Tom. 见到你很高兴，Tom。Introducing someone 介绍某人
1. Tom, this is Helen. Tom，这是Helen。
2. Hi, Tom. It’s nice to meet you. 嗨，Tom！见到你很高兴。
3. Pleased/Good to meet you. 很高兴见到你。
Asking personal information 交换个人信息
1. What’s your name，please? 请问你叫什么名字？
2. What’s your surname? 你姓什么？
3. Where are you from? 你是哪儿的人？
4. Can I have your phone number? 能给留个您的电话号码吗？
5. How’s everything? 你怎么样？
Asking about countries, nationalities, and languages
询问国家，国籍和语言
1. -Are you from England? 你是英国人吗？
-Yes, I am. 是的。
-No, I’m not. I’m from New Zealand. 不是，我是新西兰人。
2. -Where is he from? 他是哪里人？
-He’s from America. 他是美国人。
3. -Are you Japanese? 你们是日本人吗？
-Yes, we are. 是的，我们是。
-No, we’re not. We’re Korean. 不是，我们是韩国人。
4. What is his nationality? 他的国籍是哪里？
5.-Who’s that? 那是谁？
-Who are they? 他们是谁？
-He’s Tom, and she’s Helen. 他是Tom，她是Helen。
Describing work 谈论工作
1.What do you do? 你做什么工作？
2.Where do you work? 你在哪儿工作？
3.Where do you go to school? 你在哪儿上学？
Identifying objects 辨认事物
1.What’s this called in English? 这个用英语怎么说？
2.What’re these called in English? 这些用英语怎么说？
3.Is this your ticket? 这是你的票吗？
4.Are these his books? 这些是他的书吗？
Family members 家庭成员
1.She’s my mother. 她是我的妈妈。
2.He’s her husband. 他是她的丈夫。
3.They’re my parents in-laws. 他们是我的公公婆婆（岳
父岳母）。4.We’re cousins. 我们是表兄弟（表姐妹）。
Exchanging personal information 谈论个人情况
1.How are things with you? 你最近怎么样？
Not bad. 还不错。
2.Where were you born? 你在哪儿出生的？
I was born in Xin Jiang. 我出生在新疆。
3. What was your major in university? 你大学学的什么专业？
It was English. 英语专业。
银行英语口语－新开帐户
What kind of account did you have in your mind?
你想开哪种帐户?
Do you like to open a current account?
你想开一个活期存款帐户吗?
A deposit or current account?
定期还是活期?
Please tell me how you would like to deposit your money.
请告诉我你想存何种户头?
There's a service charge for the checking account but no charge for the savings.
支票户头要收服务费，现金户头不收。
Our minimum deposit for a savings account is 100 dollars.
我们储蓄存款的最低存款额是100美圆。
Five yuan is the minimum original deposit.
最低起存款额是5元。
You can open a savings account at any time with an initial deposit of 50 dollars.
你可随时以50美圆的起存额开立储蓄帐户。
Even one yuan is all right.
甚至一元也可以起存。
Here is your passbook. Please bring it back when you deposit or withdraw money any time you like. Keep it well and inform us whenever you lose it.
这是你的存折，存取款时请带来。保管好存折，遗失请告诉我们。
I should like to open a current account.
我想开一个活期存款帐户。
I need a checking account so that I can pay my bill.
我需开个支票帐户，这样就能付帐。
We'd like to know how we open a checking-savings account.
我们想知道如何开一个支票储蓄帐户。
I have a checking account here.
我在这里有一个支票存款帐户。
I think I'd like a deposit account.
我想要开个定期存款帐户。
Can I open a current account here?
我能否在这儿开个活期存款帐户？
I want to open a deposit account with you.
我要开个储蓄帐户。
I'd like to open a deposit account with you.
我想在你们这儿开个定期存款帐户。
Could you tell me the difference between a savings account and a checking account?
请告诉我储蓄存款与支票存款的区别好吗？
Please tell me the procedure for opening a savings account.