组织行为学英文版(第13版)ch02PPT课件

Biographical Characteristics
LO 3
and How They Are Relevant to OB
➢ Biological characteristics are personal characteristics that are objective and easily obtained from personnel records. ➢ Variations in these can be the basis for discrimination
➢ Define intellectual ability and demonstrate its
relevance to OB.
➢ Contrast intellectual and physical ability.
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➢ Describe how organizations manage Copyright © 2015 Pearson Education, Inc. diversity
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Biographical Characteristics
LO 3
and How They Are Relevant to OB
➢Age ➢The U.S. workforce is aging. ➢Does job performance decline with increasing age? ➢Studies show that turnover and absenteeism rates are lower among older workers, and age is not associated with lower productivity.
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Biographical Characteristics
ቤተ መጻሕፍቲ ባይዱLO 3
and How They Are Relevant to
OB
➢Sex
➢There are no consistent male-female differences
in problem solving ability, analytical skills,
competitive drive, motivation, sociability, or
learning drive.
➢But women earn less than men for the same
positions and have fewer professional
➢ Describe the two major forms of workforce diversity.
➢ Recognize stereotypes and understand how they function in organizational settings.
➢ Identify the key biographical characteristics and describe how they are relevant to OB.
LOD1escribe the Two Major Forms of Workforce Diversity
Diversity Management
Surface-Level Diversity Deep-Level Diversity
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Chapter 2: Diversity in Organizations
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Learning Objectives
After studying this chapter, you should be able to:
opportunities.
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Biographical Characteristics
LO 3
and How They Are Relevant to OB
➢ Race and Ethnicity ➢ Employees tend to favor colleagues of their own race in performance evaluations, promotion decisions, and pay raises. ➢ African Americans and Hispanics perceive higher levels of discrimination in the workplace. ➢ African Americans generally fare worse than Whites in employment decisions.
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LOS2tereotypes and How They Function in Organizational Settings
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LOS2tereotypes and How They Function in Organizational Settings
➢Discrimination is to note a difference between things.
➢Unfair discrimination assumes stereotypes about groups. ➢Refusal to recognize individual differences is harmful to organizations and employees.