酒店宾馆前台接待常用英语对话
接待客人酒店英语对话前台情景练习
接待客人酒店英语对话前台情景练习酒店英语现在越来越受到人们的关注，学习一些常用的酒店英语口语十分重要。
下面店铺为大家带来接待客人酒店英语对话，欢迎大家参考学习!接待客人酒店英语对话篇1O:Good moring,Jinjiang Hotel.May i help you?早上好，锦江饭店。
需要我帮忙吗?G:Yes,Could you tell me how to get to your hotel?是的，你能告诉我怎么去酒店?O:Where will you be coming from,sir?你从哪儿来的，先生?G:From the railway station.从火车站来的O:It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.大约20分钟的行程，如果你愿意可以在这里做20号巴士。
G:Good,thank you.好的，谢谢你。
O:You are welcome,sir.We look forward to serving you.欢迎您先生。
我们期待你的光临。
接待客人酒店英语对话篇2B:This is your room.After you,sir.May i put your bags here?这是你的房间先生。
我可以吧你的行李放在这里吗?G:Sure,Just put them anywhere.当然，随便放吧。
B:Here is your room key,Is this the correct number of bags?这是您的房间钥匙,行李的件数对了的吧?G:Let's see.Yes,that's all.让我看看。
是的，全在这儿了。
B:May i hang your coat in the closet,sir?先生，你的外衣我给你挂在衣柜里可以吗?G:Ah,yes.Thank you!啊，好的，谢谢你!B:You're welcome,sir.Shall i open the curtains for you?欢迎光临先生。
酒店前台接待英语对话
酒店前台接待英语对话高中英语对话课旨在培养学生语言交际能力,是整个高中英语教学中一个必不可少的重要组成部分。
小编精心收集了酒店前台接待英语对话，供大家欣赏学习!酒店前台接待英语对话1A：It is so lucky to follow Janice's suggestion. If not, we would have to find a hotel in streets.幸亏听了贾尼斯的建议。
不然，我们就得露宿街头了。
B：Come on. Go straight to the reception desk and find our reserved room.快点。
直接去接待处，找我们预定的房间。
A：OK! Be quicker. I am exhausted.好!再快点，我快累死了。
C：Good evening, sirs. What can I do for you?晚上好，两位先生。
我能为你们做什么?B：Good evening. We reserved a double room two days before.晚上好，我们两天前预定了一间双人间。
C：Wait a moment, please. Let me check. What is your name, sir?请稍等，我查一下。
您的姓名是?B：My name is Fred from Future Clothes Company.我叫佛瑞德，Future服装公司的。
C：Please fill this form with details.请您把细则填到这张表上。
A：Is this hotel far from downtown?请问宾馆离市中心远不远?C：Actually it is not far away from it.事实上不是很远。
酒店前台接待英语对话2A：Elegance Hotel, is there anything I can do for you?这里是雅致宾馆，有什么可以为您做的吗?B：Hello, I would like to make a reservation for four nights next week, from Tuesday to Friday.你好，我想预订一间贵宾馆的房间。
酒店入住接待情景对话英文
酒店入住接待情景对话英文- Dialogue 1:Receptionist: Good evening, how may I assist you?Guest: I have a reservation under the name of John Smith.Receptionist: Thank you, Mr. Smith. Could you please provide me with an identification document and a credit card for verification?Guest: Sure, here's my passport and credit card.Receptionist: Thank you. Everything seems to be in order. Let me just quickly confirm the details of your reservation. You will be staying with us for two nights in a deluxe room with a king-sized bed, is that correct?Guest: Yes, that's right.Receptionist: Excellent. Our check-in time is 2:00 PM, and it is currently 4:30 PM, so your room is ready for you. Here is your key card. Your room is located on the 9th floor, room number 904. Guest: Thank you. Could you please also let me know the Wi-Fi password?Receptionist: Of course. The Wi-Fi password is "hotelguest123". Is there anything else I can assist you with?Guest: Not at the moment, thank you.Receptionist: Alright, enjoy your stay with us, Mr. Smith.Guest: Thank you.- Dialogue 2:Receptionist: Good afternoon, welcome to our hotel. How can I help you?Guest: Hi, I would like to check-in. I have a reservation under the name Mary Johnson. Receptionist: Thank you, Ms. Johnson. Could you please provide me with a valid ID and a credit card for verification purposes?Guest: Here's my driver's license and credit card.Receptionist: Thank you for providing the required documents, Ms. Johnson. Let me just confirm the details of your reservation. You will be staying with us for three nights in a standard double room, is that correct?Guest: Yes, that's correct.Receptionist: Great! Our check-in time is 3:00 PM, and it is currently 4:45 PM, so your room is ready. Here is your room key. You will be staying on the 6th floor, room number 621.Guest: Thank you so much. By the way, do you have a gym in the hotel?Receptionist: Yes, we do have a gym on the ground floor, accessible to all guests. It is open from 6:00 AM to 10:00 PM.Guest: Perfect! Thank you for the information.Receptionist: You're welcome. Enjoy your stay, Ms. Johnson.Guest: Thank you, I appreciate it.。
酒店接待常用英语对话
酒店接待常用英语对话英语对话教学是师生结成学习共同体合作解决学生发展问题的多向交流活动,强调从生命的高度刷新英语教学观,让师生自由而快乐地实现各自的生命价值。
小编精心收集了酒店接待常用英语对话，供大家欣赏学习!酒店接待常用英语对话1R=Reservation Clerk 预定员 G=Guest 顾客R：Good morning. Room Reservations . May I help you?您早，客房预订部，请问有什么可以帮助您?G：Yes，I’d like to book a room.我想预订一个房间。
R：Thank you， sir. For which date and how many guests will there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G：From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。
只有我和我太太。
R：From April 16th to 20th ?? .And which kind of room would you prefer， sir?4 月 16 日到 20 日。
请问您想预订哪种房间。
G：A Twin，please.R：Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting ， sir. We have a twin room at US$180 per night， will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了，先生。
我们有空余的双床间，现在价格是每晚180 美元，这样可以吗?G：Ok，I’ll take it.好的，我订了。
前厅部接待英语对话
（1）Room Reservation by Teephone电话预定R: Huatian Hotel .Good morning .Reservation Desk .May I help you ?（华天酒店，早上好，预订部，请问有什么可以帮您旳吗？）G: Good morning . I d liek to book a single room,please（早上好，我想预定一种单人房）R: May I have you name,please？（可以告诉我您旳姓名吗？）G: Henry Smith （亨利. 史密斯）R: When you arrive and departure dates ,please?（请问您什么时候到来，什么时候离开呢？）G: From June 25 to 26,by the way .what is the rate of a single room ?（六月25至26，顺便一提，单人房旳房价是多少？）R: It is 380 yuan for a single with bath and 300 yuan with shower .Which one would you like?（带浴缸旳单人房是380元，带淋浴旳是300元，您喜欢哪一种呢？）G: 300 yuan a night is ok(300元一晚旳就可以了)R: May I have you telephone number ,please?（可以告诉我您旳电话号码吗？）G:185****1248（我旳电话号码是185****1248）R: Mr.smith ,a single with shower,from June 25to 26 .andtelephone number 185****1248,AmIcorrect？（史密斯先生，您预订了一间带淋浴旳单人房，是六月25号来，26离开，您旳电话号码是185****1248，请您确认一下）G: Yes,That is right . Thanke you goodbye（是旳，没错，谢谢，再会）R：Thank for calling ,Mr Smith ,We are looking forword to you coming ,goodbye(谢谢您旳来电，史密斯先生，我们期待您旳到来，再会)(2)Greeting guests at the door行李员迎接客人B: Good morning .sir .Welcome to our hote . I am the bellman . What can I do for you ?（早上好，先生。
酒店业常用英语
酒店业常用英语一、前台接待英语1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. How many people are there in your group? 您的团队有多少人？3. Would you like to make a reservation? 您想预订房间吗？4. We have a double room available for you. 我们有一间双人房可供您使用。
5. Here is your room key. 这是您的房间钥匙。
6. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？7. Please let us know if you need anything else. 如果您需要其他任何东西，请告诉我们。
二、客房服务英语1. Good morning, is there anything else you need? 早上好，您还需要其他东西吗？2. Would you like a wake-up call? 您想要叫醒服务吗？3. Your breakfast has been delivered to your room. 您的早餐已经送到您的房间。
4. Please let us know if there is anything wrong with your room. 如果您的房间有任何问题，请告诉我们。
5. We will send someone to clean your room in a few minutes. 我们会在几分钟内派人去打扫您的房间。
三、餐饮服务英语1. Do you have a reservation for dinner? 您有预订晚餐吗？2. Would you like to be seated in the main dining room or the private room? 您想在主餐厅还是包间就餐？3. Here is the menu. 您看菜单。
酒店前台英文情景对话
酒店前台英文情景对话酒店前台英文情景对话随着经济全球化的发展，英语已然成为国际交流的主要语言。
在世界各国文化交流与融合中，英语变体随之产生。
小编精心收集了酒店前台英文情景对话，供大家欣赏学习!酒店前台英文情景对话1C : Good afternoon , sir . Welcome to our hotel . May I help you ?G: Yes. I booked a room one week ago .C: May I have your name please , sir ?G: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ?G: That’s it .C: Would you please fill in this registration card , sir ?G: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on…G: October 24.C: May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotelrules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.酒店前台英文情景对话2C: Good morning. Can I help you?G: Yes. I would like to check out. Could I have my bill. Please?C: Certainly, sir, May I know your name and your room number, please ?G: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit card ?G: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .酒店前台英文情景对话3C: Good afternoon, madam. Can I help you?G: Good afternoon, I want a single room, please .C: Have you made a reservation?G: No, I haven’t.C: How long do you want to stay?G: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passport?G: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, please?G: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.酒店前台英文情景对话4C: Good morning. Can I help you?G: Yes, I’d like to check out now .C: Can I have your name and room number, please ?G: John smith, room 1208 .C: May I have your room key, please ?G: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?G: I’m sorry . What’s the 20 Yuan for ?C: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. Smith ?G: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .酒店前台英文情景对话5C: Good morning . This is room reservation . May I help you ?G: Yes , I’d like to book a room , please .C: Fine , For which date ?G: For Oct. 1st .C: For how many nights ?G: Two nights.C: A single room or a double room ?G: A double room .C: Could you give me your name , please ?G: Mr. John Cook .C: May I have your telephone number , please ?G*************C: What time do you expect to arrive , sir ?G: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd . G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .。
酒店宾馆前台接待常用英语对话
酒店宾馆前台接待常用英语对话1．I’d like to book a double room for Tuesday next week．下周二我想订一个双人房间。
2．What’s the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4．I think I’ll take the one with a front view then．我想我还是要阳面的吧。
5．How long will you be staying？您打算住多久？6．We’ll be leaving Sunday morning．我们将在星期天上午离开。
7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。
8．I’d like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4曰下午到10月10曰上午用。
9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。
10． What is the rate， please？请问房费多少？11．The current rate is＄ 50 per night．现行房费是50美元一天。
12． What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all． I’ll take it．听起来还不错。
酒店前厅部接待处常用英语情景对话
Dialogue AA：Good morning，sir. Can I help you？B：Good morning！I have a reservation for a single room with a bath here.A：May I have your name，sir，please？B：Bradley，John Bradley.A：Just a moment，sir，while I look through our list.Yes，we do have a reservation for you，Mr. Bradley.Would you please fill out this form while I prepare your key card for you？B：Yes.Can I borrow your pen for a minute，please？A：Sure.Here you are.B：What should I fill in under ROOM NUMBER？A：You can just skip that. Ill put in the room number for you later on.B：（After he has completed the form）Here you are.I think Ive filled in everything correctly.A：Let me see…name，address，nationality，for war ding address，passport number，place of issue，signature and date of departure.Oh，here，sir.Your forgot to put in the date of your departure. Here let me fill it in for you.You are leaving on…？B：Ocrober 24.A：Now everythings in order.And here is your key，Mr.Bradley.Your room number is 1420. It is on the14th floor and the daily rate is$90.Here is your key card with all the information on your booking，the hotel services and the hotel rules and regulations on it.Please make sure that you have it with you all the time.You need to show it when you sign for your meals and drinks in the restaurants and the bars.You also need to show it when you collect your key from the Information Desk.B：OK.Ill take good care of it.A：And now if you are ready，Mr.Bradley，Ill call the bell-boy and hell take you to your room.B：Yes，Im ready.Thank you.A：I hope you enjoy your stay with us.B：Ill try.Dialogue BA：Good morning！Can I help you？B：Good morning！Im Mr.Doug lass in room 1208. My business negotiation has progressed much more slowly than I had expected.This makes it necessary for me to stay on here for another day.I wonder if it is possible for me to extend my stay at this hotel for two days.A：Ill take a look at the hotels booking situation. Yes，sir，Im glad that well be able to accept your extension re-quest.But Im afraid that it will be necessary for us to ask you to change rooms for the last two nights.You see，we have already let your room to another gentle-man.Is that acceptable to you？B：Yes，thats no problem at all.A：Let me see… room 1111 Will be vacant. How about room1111？B：That is fine.A：When would you like to move tomorrow？B：I dont know.A：The new occupant will be checking in a little after twelve.B：That means I have to move out before 12. Let me see. Ill be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon. So Im going to have to do it before I go to the negotiation.Well，I think I will move at 9oclock.A：Good.I will send a bellboy to your room and help youwith your luggage at 9 oclock. And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it.B：I will.Thank you very much.A：Goodbye.Words and Expressionsnationality n.国籍forward v..发送，寄发for warding address 转投地址passport n.护照place of issue 发照地点signature n.签名departure n.离开regulation n.规章，规定，条例negotiation n.谈判；磋商extension n.延长日期。
酒店前厅常用英语对话
酒店前厅常用英语对话1. Good morning (afternoon, evening), sir (madam).早上（下午、晚上）好，先生（夫人）。
2. How do you do? Glad to meet you.您好！（初次见面）很高兴见到您。
3. How are you? Fine, Thanks. And you?您好吗？很好，谢谢。
您好吗？4. Welcome to our hotel (restaurant, shop).欢迎到我们宾馆（餐厅、商店）来。
5. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7. Have a good time!祝您过得愉快！电话用语：8. **Hotel, front desk. Can I help you?**饭店，前厅。
您找谁？9. Sorry, I’ve dialed the wrong number.对不起，我拨错号了。
10. May I speak to your front office manager?能和你们前台经理说话吗？11. Sorry, he is not in at the moment.对不起，他现在不在。
12. Would you like to leave a message?您要留口信吗？13. Pardon. I beg your pardon.对不起，请再说一遍，好吗？对不起，请再说一遍，好吗？祝贺语：14. Congratulations!祝贺您！15. Happy birthday!生日快乐！16. Happy New Year!新年快乐！17. Merry Christmas!圣诞快乐！18. Have a nice holiday!假日快乐！19. Wish you every success!祝您成功！答谢和答应语:20. Thank you (very much).谢谢您（非常感谢）。
关于酒店前台英语对话
关于酒店前台英语对话英语作为一门国际性语言,是世界科技进步、国家经济发展与文化交流的必备工具,已成为个人发展不可缺少的一项技能。
小编精心收集了关于酒店前台英语对话，供大家欣赏学习!关于酒店前台英语对话1C: Good morning . Room reservation . Can I help you ?G: I’d like to make a reservation .C: When for ?G: For Sept .9th .C: For how long ?G: About a week .C: Could you hold the line , please ? I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sor ry , sir . We hope you understand关于酒店前台英语对话2ADid you ask them to send more blankets up?These blankets they use are too thin.你有叫他们多送一些毯子上来吗?这些毯子太薄了。
BNo, I didn't think of it.我没想到。
AI will call them.我来打电话好了。
BFront desk.柜台，您好。
AHello. Yes. I would like some more blankets in my room. It's too cold.喂，我想多要一些毯子，房间里面太冷了。
BAnd your room number, Ma'am?请问你的房间号码是?AI'm in room 224. We need a lot of blankets.224 ，我们需要很多毯子。
酒店前台接待日常英语口语(HotelEnglish)
Hotel EnglishMarch2021Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭馆。
我是...，请问我该怎么称号你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，若是需要我为您做些什么，请告知我。
you have any problems, please feel free to contact us .若是你有任何需要，请随时联系咱们。
you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？kind of room would you like ?请问您需要什么类型的房间。
,I don’t quite understand .对不起，我不是很明白。
’m afraid we’ve fully booked for that time .抱歉，咱们那个时段已给订满了。
’s the hot /peak/busy season ,you know ?这是酒店业的旺季。
me ,How do spell it ,please ?打搅一下，您能拼写一下您的名字吗？can only keep your table /room till …咱们能保留您的房间直到...me show you to your room ,this way please .让我带您到房间，这边请。
酒店前台接待英语口语实用用语
酒店前台接待英语口语实用用语On February 12, 2022, investing in oneself is the best way.酒店前台接待英语用语一、预订服务Good morning. This is Room reservation. May I help you早上好,预订处,我能为您做什么What kind of room would you like to reserve您想订哪种类型的房间A single room or a double room要单人间还是双人房间For which dates do you want to book the rooms您想订哪几天的房间呢What time will you be arriving您将在何时到达May I know your name您能告诉我您的名字吗How long will you be staying您将要住多久I’d like to confirm your reservation.我要确认一下您的预订;I’ll check the room availability.我查查客房预订情况;You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金;There is a 10 per cent discount .10%的折扣;二、接待服务What kind of room would you be prefer您要什么样的房间Have you got a booking您预订了吗A single room or a double room要单人间还是双人房间A double room costs 368 Yuan per night .双人房的房价是每晚368元;Breakfast is also included.早餐也包括在内;May I see your passport我能看一下您的护照吗Could you fill in this form, please请您填一下这张登记表好吗This is your room card and room key这是您的房卡和房间钥匙;Could you sign your name, please请您签一下名,好吗If you leave after 6:00 p.m , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.非常抱歉,这个季节人多,各种房间都订满了;Do you know which unit is responsible for the reception您知道您是由哪个单位负责接待的吗Could you keep your room key until you check out请您在住宿期间自己保管钥匙,直到结帐离开;三、收银服务Here is your bill . It’s 2000 Yuan in all.这是您的账单;总共2000元;How would you like to pay , sir , in cash or by credit card先生,请问您是用现金付款还是用信用卡付账Please check it and sign here.请核对一下,在这里签个字;I will write out a receipt for you .我给您开一张收据;May I check the details for you , please我能为您核对账单上的详细内容吗Do you have any charges for this morning您今天是否挂帐用酒店的服务We’ll have to charge you $10 extra.我们要向您额外收10美元;Did you make any phone calls from room, sir先生,您从房间打过电话吗Excuse me , sir , but I don’t think that will be enough.先生,对不起,我认为钱数不够;I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .对不起,先生,您的帐单算错了;请稍候,我马上把它改过来;Is your baggage down yet, sir Could you check out after your baggage have been brought down, please先生,您的行李拿下来了吗能请您在行李拿下来后再结帐吗Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.对不起,您的信用卡已经止付;根据银行规定要取消;四、兑换外币The rates of exchange are on the board there .今天的兑换牌价在那里的牌子上;How much would you like to change您要换多少It’s 8.10 Yuan RMB for one US dollar1美元兑换8.10元人民币;情景对话一、 Check in1.C : Good afternoon , sir . Welcome to our hotel . May I help youG: Yes. I booked a room one week ago .C: May I have your name please , sirG: John Smith.C: Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correctG: That’s it .C: Would you please fill in this registration card , sirG: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for youYou are leaving on…G: October 24.C: May I see your passport , please Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars.G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with us.2. C: Good afternoon, madam. Can I help youG: Good afternoon, I want a single room, please .C: Have you made a reservationG: No, I haven’t.C: How long do you want to stayG: Three days.C: I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight floor.G: Fine.C: May I see your passportG: Of course. Here you are.C: Thank you. Madam. Could you fill in this form, pleaseG: Yes. Here it is.C: Thank you, Here is your key. It’s Room 808 on the eight floor.G: Thank you very much. Good night.二、 Check out1. C: Good morning. Can I help youG: Yes. I would like to check out. Could I have my bill. PleaseC: Certainly, sir, May I know your name and your room number, pleaseG: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit cardG: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .2．C: Good morning. Can I help youG: Yes, I’d like to check out now .C: Can I have your name and room number, pleaseG: John smith, room 1208 .C: May I have your room key, pleaseG: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check itG: I’m sorry . What’s the 20 Yuan forC: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. SmithG: I’d like to pay in cash .C: That’ll be 2180 Yuan .G: Here you are .C: Here’s your change and receipt ,Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .三、 Reservation1. C: Good morning . This is room reservation . May I help youG: Yes , I’d like to book a room , please .C: Fine , For which dateG: For Oct. 1st .C: For how many nightsG: Two nights.C: A single room or a double roomG: A double room .C: Could you give me your name , pleaseG: Mr. John Cook .C: May I have your telephone number , pleaseG:C: What time do you expect to arrive , sirG: At about 6.p.m .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd .G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .2. C: Good morning . Room reservation . Can I help youG: I’d like to make a reservation .C: When forG: For Sept .9th .C: For how longG: About a week .C: Could you hold the line , please I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sorry , sir . We hope you understand。
前台接待日常英语口语
前台接待日常英语口语展开全文前台接待日常英语口语Part 1 Greetings问候1.Welcome to XXXX Hotel. I’m..., what should I call you, please?欢迎光临XXX酒店。
我是...，请问我该怎么称呼你呢？2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.Whatkind of room would you like ?请问您需要什么类型的房间。
7.Sorry,I don’t quite understand .对不起，我不是很明白。
8.I’mafraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。
9.It’sthe hot /peak/busy season ,you know ?这是酒店业的旺季。
10.Excuseme ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We canonly keep your table /room till …我们能保留您的房间直到...12.Let meshow you to your room ,this way please .让我带您到房间，这边请。
酒店英语口语：酒店前台简单接待服务英语
以下是⽆忧考整理的《酒店英语⼝语：酒店前台简单接待服务英语》，希望⼤家喜欢！简单接待 & 服务英语⼀ Cheek in1、 GreetingGood morning/ Afternoon /Evening ,sir /madam.Welcome to our hotel.2、Do you have a reservation? /Have you booked the room? 您预订过吗？Please show me your passport , and fill in these forms. 请出⽰⼀下您的护照，并将这些单⼦填写⼀下。
How many days do you want to stay? 您想住⼏天？How do you wish to settle your account, in cash or by credit card?您想⽤什么⽅式结帐，现⾦还是信⽤卡？(1.please give me XXX yuan as deposit,you room charge is XXX,the other we will refund you when you check out. 请付XXX 的预付⾦，您的房费是XXX，剩下的钱将在您结帐时退还给您。
2.could you show me your credit card? I will make a deposit of XXX yuan which will be frozen through bank, when you check out, you should show me your credit card again, we will deduct charge for room by your real consumption and off-line出⽰⼀下您你信⽤卡好吗？我刷您XXX的预授权，结帐时您需要再出⽰⼀下您的信⽤卡，我们将根据您的实际消费扣除您的费⽤，然后做离线交易。
酒店前台接待日常英语口语
酒店前台接待日常英语口语酒店前台接待日常英语口语有哪些你知道吗?你对酒店前台接待日常英语口语了解吗?下面是yjbys 小编为大家带来的酒店前台接待日常英语口语的知识，欢迎阅读。
Part 1 Greetings 问候1.Welcome to XXXX Hotel. Im..., what should I call you, please?欢迎光临XXX 酒店。
我是...，请问我该怎么称呼你呢?2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好!请问我能为您做点什么?3. Myname is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If youhave any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗?\请问你是会员吗?6.Whatkind of room would you like ?请问您需要什么类型的房间。
7.Sorry,I dont quite understand .对不起，我不是很明白。
8.Imafraid weve fully booked for that time .抱歉，我们那个时段已给订满了。
9.Itsthe hot /peak/busy season ,you know ?。
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酒店宾馆前台接待常用英语对话各位读友大家好！你有你的木棉，我有我的文章，为了你的木棉，应读我的文章！若为比翼双飞鸟，定是人间有情人！若读此篇优秀文，必成天上比翼鸟！1．Id like to book a double room for Tuesday next week．下周二我想订一个双人房间。
2．Whats the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4．I think Ill take the one with a front view then．我想我还是要阳面的吧。
5．How long will you be staying？您打算住多久？6．Well be leaving Sunday morning．我们将在星期天上午离开。
7．And we look forward to seeing you next Tuesday．我们盼望下周二见到您。
8．Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4曰下午到10月10曰上午用。
9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。
10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。
12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．Ill take it．听起来还不错。
这个房间我要了。
14．By the way，Id like a quiet room away from thestreet if the is possible．顺便说一下，如有可能我想要一个不临街的安静房间。
15．Welcome to our hotel．欢迎光临。
16．So you have got altogether four pieces of baggage？您一共带了4件行李，是不是？17．Let me have a check again．让我再看一下。
18．The Reception Desk is straight ahead．接待处就在前面。
19．After you，please．你先请。
20．Excuse me，where can I buy some cigarettes？劳驾。
我到哪儿可买到香烟？21．There is a shop on the ground floor．一楼有个商店。
22．It sells both Chinese and foreign cigarettes．在那儿可买到中国香烟和外国香烟。
23．Can I also get some souvenirs there？也可以买到纪念品吗？24．There is a counter selling all kinds of souvenirs．有个柜台出售各种各样的纪念品。
25．Excuse me，where is the restaurant？劳驾，请问饭厅在哪儿？26．We have Chinese restaurant and a western－style restaurant．Which one do you prefer？我们有中餐厅和西餐厅，你愿意去哪个？27．Id like to try some Chinese food today．今天我想尝尝中国菜。
您贵姓？请问您贵姓大名？Do you want some tea? Could you like some tea?您要喝茶吗？请问您想喝茶吗？Over here, please. Could you come this way please?这边请。
请您往这边走好吗？* 不要说OK, Sure, Yeah等等，而要说Certainly, Sir.* Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。
* 别说I dont know.回答不知道是非常不礼貌的说法。
可以说just a moment, please. Ill check that for you. （请稍候，我来帮您确认），然后请有能力处理的人前来协助。
* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说Excuse me, Sir(Ms), 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。
但必须注意，注视对方的眼睛，并不是无理地盯着对方看。
* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。
但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。
二.基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I ~2. Could you ~3. Would you ~4.Shall I ~?只要理解这四种基本的句型，就可以处理大部分业务上的状况。
1．自己要做什么事时，就使用May I ~May I have your name, please?请问尊姓大名May I have your check-out time, please?请问您什么时候结帐离开？May I see your passport, please?请让我看一下您的护照好吗？May I know your nationality, please?请问您的国籍是什么？2．麻烦客人时，可使用Could you ~Could you fill out the form, please?请您填写这张表格好吗？Could you write that down, please?请您写下来好吗？Could you draft the fax, please?请您写下传真的草稿好吗？Could you hold the line, please?请不要挂电话好吗？3．询问客人的喜好或是做什么时，可使用Would you ~Would you like tea or coffee?请问您要喝茶还是咖啡？Would you like to take a taxi?请问您要搭计程车吗？Would you mind sitting here?请问您介意坐在这里吗？** 只要在疑问词后加Would you ~，就可以提出大部分的询问。
When would you like to visit Kunshan?请问您想要何时参观昆山？When would you like to have lunch?请问您想在哪里用餐？What time would you like to eat?请问您想何时用餐？Who would you like to contact?请问您想和谁联络？Which kind of room would you prefer?请问您喜欢哪一种房间？How would you like to settle your bill?请问您的账单如何处理？How long would you like to stay?请问您要逗留多久？How many tickets would you like to buy?请问您要买几张票？4．在提供建议协助、征求意见时，可使用Shall I ~ 或Would you like me to do ~?Shall I draw the curtains?请问需要我把窗帘拉上吗？Shall I draw you a map?请问要我为您画一张地图吗？Shall I make the reservation for you?请问要我为您安排预约吗？（二）招呼语Good morning. (用于中午以前)Good afternoon. (用于中午至下午六点以前)Good evening. (用于下午六点过后)在这些招呼语的后面接句子，例如：Good morning, sir. Are you checking-out?早上好，先生，请问您要退房吗？Good afternoon, sir. Welcome to LI JIA Hotel.中午好，先生，欢迎光临丽嘉酒店Good evening, Ms. May I help you?晚上好，小姐，请问我能为您服务吗？后面也可以接上自己酒店名称、部门名称，如：Good morning, sir. This is the Front Desk. May I help you?早上好，先生。
这里是服务台，请问您需要服务吗？（三）回答1.一般性的回答I see, sir.我明白了，先生。
Certainly, sir.好的，先生。
2.请对方再等一会儿Just a moment, please.请稍等。
Thank you for waiting.您久等了，先生。
I am very sorry to have kept you waiting.很抱歉让您久等了。
Could you wait a little longer, please?请您稍候好吗？3.要麻烦客人或是拒绝客人的要求时拒绝客人时，不要一口回绝说No.，要委婉一些。
I am afraid I cant do that.不好意思，我恐怕没办法那样做。
Excuse me, sir. Please let me pass.不好意思，先生，麻烦让我过一下。
4.道歉如果是自己的错就说I am sorry.; 如果是公司的错，就说：We are sorry.。
I am very sorry for the delay.很抱歉延误了时间I am very sorry for the inconvenience.很抱歉造成您的不便。
I would like to apologize for the mistake.为这个错误我深致歉意。
5.客人对自己说Thank you.时回答You are welcome.不客气。