电子商务专业术语中英对照.doc

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电子商务英语专业名词

一、专业名词1，电子商务electronic commerce视频会议video conference不断增长ever –increasing供应商supplier内部运营internal operation组织organization交易transaction消费者consumer有效率的efficient有弹性的flexible2，电子邮件营销email marketing市场调研market research提高整体营销信息enhance overall marketing message 拓展网络exploit the web网络能力capabilities of the web离线营销活动offline marketing activities传统营销traditional marketing品牌的忠诚度brand loyalty传统促销方法traditional promotional methods营销策略marketing strategy3，电子银行electronic bank家庭银行home bank支付账单pay bills私人网络private network金融机构financial institutions银行服务banking services在线申请apply online4，电子支付electronic payment电子支票electronic checks电子货币electronic money经常账户checking accounts数据加密data encryption客户认证client authentication智能卡smart cards计算机硬盘computer hard disks银行部门banking sector小额支付small value payment5．网上购物流程the flow of shopping/purchasing online 迅速发展rapid growth/development虚拟商店virtual stores/shops产品规格specification电子银行cyber bank购物中心shopping center在线付款payment online确认订单confirmation of the order总金额total amount批号date code6，最终产品finished goods相关信息related information产地the point of origin运输与配送transport &services国际供应链管理international supply chain management预售服务pre-retailing services军事策略military strategy战时物资生产wartime material production集中于centering on战略物资补给strategic commodities supply 7,file transfer 文件传输digital cash 电子现金geographical location 地理位置on a global scale 在全球范围EDI 电子数据交换competition 竞争definition 定义manufacturer 生产商advertising 广告interaction 互动8 ,internet marketing 网络营销electronic mediu电子媒介affiliate marketing 会员营销merge…with…与…融为一体distribute products 配送产品community activities 社区活动marketing objectives 营销目的loyalty program 贵宾会员计划provide comprehensive information 提供综合信息commercialization 商业化9, virtual bank 虚拟银行online bank 在线银行physical bank 有形银行banking activities 银行业务credit unions 信用合作社credit card products 信用卡产品open a checking or savings account 开立支票或储蓄账户10, paper checks 纸质支票banking settlement system 银行结算系统payment data 支付数据secure communication protocols 安全通信协议secure payment protocols 安全支付协议server authentication 服务器认证prepaid cards 预付费卡electronic purses 电子钱包digital cash 数字现金access product 可存取的产品11, shopping online 在线购物business directories 企业名单purchasing process 采购流程authentication centre 认证中心surfing the internet 网上冲浪names of commodities 商品名称lead time 交货日期terms of payment 付款方式payment authentication 付款认证release the goods 发货12, the efficient and cost-efficient flow 有效而合算流动raw materials 原材料in-process inventory 半成品For the purpose of conforming to in motion and rest 为满足消费者需要the management of inventory in motion and rest 动态与静态的库存管理IT solutions 信息技术解决方案added-value 增值in military science 在军事科学方面the most crucial element 最关键的要素a network of transportation 运输网络二、句子翻译（1,2,14,17,18）（英→汉）1．1)in another word ，electronic commerce is the buying ，selling and trading of goods and services through private and public networks .换句话来说,电子商务是指通过私人或公众网络来买卖或交换货物和服务2)first stage of EC expansion is that with in the “connected ” or “online ” computer users .EC的首个发展阶段局限于“在线”计算机用户3)the second wave will come when more people get access to computers (via lowered computer prices or cheaper device )第二个高峰将会在更多人可以通过更低廉的价格或设备访问计算机的时候来临4)the third expansion is predicted to be from those with non-computer access to the global network :through broadcast TVs ,cable TVs ,telephone networks and new appliances .据预测，电子商务发展的第三次浪潮将会出现在不用电脑就能上网的技术发展方面，例如通过无线电视，有线电视，电话网络及新型的设备上网5)a widespread use of these cheaper access media represents the phase of “bringing workplace computers in to living room ”低价的接入设备的广泛使用代表着进入了“家庭办公”的新时代2，1)the conveniences afforded by electronic commerce is limitless .电子商务提供的便利是无止境的2)more than 100 countries are linked into exchanges of data ,news and opinions .超过100个国家已经接入互联网，交换资料、新闻和言论。

电子商务英语专业名词

电子商务英语专业名词1. IntroductionWith the advancement of technology and the widespread use of the internet, electronic commerce (e-commerce) has become an integral part of our dly lives. As a result, the need for specialized vocabulary and terminology in the field of e-commerce has also grown. In this document, we will explore some of the mostcommonly used English terms in the realm of e-commerce.2. E-commerce Terminology2.1. B2C (Business-to-Consumer)B2C refers to the business model in which businesses sell products or services directly to individual consumers. This is a common model used by online retlers such as Amazon and eBay.2.2. B2B (Business-to-Business)B2B is a business model in which businesses sell products or services to other businesses. This type of e-commerce often involves bulk purchases and long-term relationships between buyers and sellers.2.3. C2C (Consumer-to-Consumer)C2C refers to e-commerce transactions that take place between individual consumers. These transactions typically occur on platforms likeCrgslist or eBay, where individuals can buy and sell products directly to each other.2.4. DropshippingDropshipping is a fulfillment method in which online retlers do not keep the products they sell in stock. Instead, they partner with suppliers who ship the products directly to the customer. This allows retlers to operate without the need for inventory or a physical store.2.5. E-paymentE-payment refers to the electronic payment methods used in online transactions. Popular e-payment methods include credit/debit cards, digital wallets, and cryptocurrency.2.6. SSL (Secure Socket Layer)SSL is a security protocol used to ensure secure communication between a web server and a client’s web browser. It encrypts the data transmitted, protecting it from potential threats such as hacking or interception.2.7. SEO (Search Engine Optimization)SEO is the practice of optimizing a website’s visibility and ranking on search engine results pages. This involves techniques such as keyword research, content optimization, and link building, with the goal of increasing organic traffic to the website.2.8. CRM (Customer Relationship Management) CRM is a strategy and software system used by businesses to manage interactions with customers. It involves collecting and analyzing customer datato improve customer service and develop targeted marketing strategies.2.9. Conversion RateConversion rate is the percentage of website visitors who complete a desired action, such as making a purchase or filling out a contact form. It is an important metric used to evaluate the effectiveness of marketing campgns and website design.2.10. Omni-channelOmni-channel refers to the integration of multiple channels, such as physical stores, websites, and mobile apps, to provide a seamless shopping experience for customers. It allows customers to switch between channels while mntning consistent service and access to products.3. ConclusionAs e-commerce continues to grow and evolve, it is important for professionals in the field to be familiar with the specialized terminology used.This document has provided an overview of some of the most commonly used English terms in the realm of e-commerce. By understanding and using these terms correctly, professionals can effectively communicate and navigate the world of e-commerce.。

电子商务专业术语一览表

电子商务专业术语一览表电子商务专业术语一览表缩写英文全称中文涵义ACD Automatic Call Distribution 自动呼叫分配ADO Active Data Object 活动数据对象ADSL Asymmetric Digital Subscriber Line 非对称数字用户线路AHP Analytic Hierarchy Process 层次分析法Affiliate Marketing 合作营销AM AgileManufacturing 敏捷制造AOL AmericanOn-Line 美国在线App Store Apple Store 苹果公司的应用商店（手机软件商店）ASM Advertising-SupportedModel 广告支持模式ASMM Advertising-Subscription Mixed Model 广告订阅混合模式ASP ActiveServerPage 动态服务器页面ASP Application Service Provider 应用服务提供商ATP Able-To-Promise 承诺能力Anonymous 匿名的，匿名性Atomicity 原子性Auction 拍卖Barter在线换客B2B Business to Business 企业对企业的电子商务B2B2C Business to Business to Customer 企业对中间商对消费者的电子商务B2C Business to Customer 企业对消费者的电子商务B2G Business to Government 企业对政府的电子商务BBS BulletinBoardSystem 电子公告牌BI BusinessIntelligence 商务智能Blog 博客BMO Block-and-Mortar-Organization 砖块加水泥型组织（完全实体化组织）BPR Business Process Reengineering 业务流程重组B/S Browser/Server 浏览器/服务器模式B/W/D Browser/WebServer/DataServer 浏览器/Web服务器/数据库服务器模式Barcode 条形码C2C Customer to Customer 消费者对消费者的电子商务CA CertificateAuthority 认证机构，认证中心CAD ComputerAidedDesign 计算机辅助设计CAM ComputerAidedManufacturing 计算机辅助制造CAP Customization and Personalization 定制和个性化C-Business Collaborative Business 协同业务（商务）C-Commerce CollaborativeCommerce 协同商务CC CloudComputing 云计算CD ConcurrentDesign 并行设计CFCA China Financial Certificate Authority 中国金融认证中心CGI Common Gateway Interface 通用网关接口CIMS Computer Integration Manufacture System 计算机集成制造系统CIO Chief Information Officer 首席信息主管CKO Chief Knowledge Officer 首席知识主管CMO Click-and-Mortar-Organization 鼠标加水泥型组织（开展了部分电子商务的实体化组织）CNNIC China National Internet Information Center 中国互联网信息中心competitive advantage 竞争优势competitive environment 竞争环境CRM Customer Relationship Management 客户关系管理CS CloudService 云服务CSP Cloud Service Provider 云服务提供商CSS Customer Service System 客户服务系统C&C CallCenter 呼叫中心C/S Client/Server 客户机/服务器模式Capacity 能力Capital 资本Character 品格CollaborativeProcessing 协同处理Collateral 担保CommerceService 交易服务Condition 条件/环境ContentManagement 内容管理Continuity 持续性Credit 信用Cyberspace 赛佰空间Dynamic Brokering 动态经纪模式DDN Distributed Data Network 分布式数据网DES Data Encryption Standard 数据加密标准DHTML Dynamic HyperText Markup Language 动态超文本标记语言DNS Digital Neural System 数字神经系统DRP DistributionResourcePlanning 分销资源计划DSS Decision Support System 决策支持系统DutchAuction 荷兰式拍卖EnglishAuction 英式拍卖EA ElectronicAggregation 电子集合EALD ElectronicAssembly Line of Data 电子数据装配线EB/eBiz ElectronicBusiness(E-Business) 电子业务（广义电子商务）EBOD E-Business On Demand 电子商务随需应变EC/eCom ElectronicCommerce(E-Commerce) 电子商务EDI Electronic Data Interchange 电子数据交换EDP Electronic Data Processing 电子数据处理EFT ElectronicFunds Transfer 电子资金转账EII Enterprise Information Index 企业信息化水平指数EIP Enterprise Information Portal 企业信息门户EKP Enterprise Knowledge Portal 企业知识门户EM ElectronicMarket 电子化交易市场（电子市场）ERP Enterprise Resource Planning 企业资源计划规划Auction 网上拍卖（电子拍卖）E-Auction Electronice-BRM Electronic Business Relation Management 电子业务关系管理E-Citizen 电子公民Electronic Exchange（e-exchange）电子交易所E-Envoy 电子商务专员E-Government 电子政务/电子政府E-Minister 电子商务大臣Email（E-mail）电子邮件eMarketPlace 电子集市Extranet 外部网（外联网）ERPⅡEnterprise Resource Planning Ⅱ下一代（第二代）ERP Trade 电子贸易ET ElectronicSystems 电子出价系统ETS ElectronicTenderingRelay 帧中继FR FrameFind the Best Price 寻找最佳价格Protocol 文件传输协议TransferFTP FileFirewall 防火墙Flexibility 柔性Auction 正向拍卖ForwardG2C Government to Customer 政府对公众的电子政务GDP Gross Domestic Production 国内生产总值Information Infrastructure 全球信息基础设施GII GlobalSystem 地理信息系统InformationGIS GeographicalGroup Purchasing 团体采购Agreement 政府采购协定PurchaseGPA GovernmentGPS Global Positioning System 全球定位系统Groupware 群件HIS Hospital Information System 医院信息系统HTML HyperT ext Markup Language 超文本标记语言Protocol 超文本传输协议TransferHTTP HyperT extContent Provider 互联网内容服务提供商ICP Internetcorporation 国际数据公司DataIDC InternationalElectrotechnical Commission 国际电工技术委员会IEC InternationalII InformatizationIndex 信息化指数IIS Internet Information Server 互联网信息服务器IPP Internet Platform Provider 互联网平台服务提供商ISDN Integrated Service Digital Network 综合业务数字网ISI Information Society Index 信息社会指数ISO International Organization for Standardization国际标准化组织ISP Internet Service Provider 互联网服务提供商IT InformationTechnology 信息技术Logistics 国际贸易物流TradeITL InternationalUnion 国际电信联盟ITU InternationalTelecomInternet 互联网（因特网）Intranet 内部网（内联网） JIT Just In Time 准时制生产JSP Java Server Page是一种基于Java 的脚本技术，运行于服务器端 Java AppletJava 小程序 Javascript一种采用Java 语法的用于网络编程的脚本语言KM Knowledge Management 知识管理 Knowledge Access 知识访问Knowledge Asset 知识资产Knowledge Chain 知识链Knowledge Environment 知识环境 Knowledge Repository 知识库/知识容器LAN Local Area Network 局域网LBS Location Based Service 基于位置的服务（定位服务）L-commerce LocationCommerce L 商务LDAP Lightweight Directory Access Protocol Lean Production 轻型目录存取协议精益生产management team 管理团队 marketing strategy 营销战略 M-business Mobile Business 移动商务 MAC Media Access Protocol 媒体访问协议marketspace 空间市场（即电子市场）market opportunity 市场机会MAN Metropolitan Area Network 城域网MC Mass Customization 大规模定制MEC Mobile Electronic Commerce(M-Commerce) 移动电子商务MIN Medical Information Network 医疗卫生信息网络MIS Management Information System 管理信息系统 MPS Mobile Position Services 移动定位服务 MRP Material Requirements Planning 物料需求计划MR PⅡ Manufact uring Resource Plan 制造资源计划MSN Microsoft Network 微软网络 NGI Next Generation Internet 下一代因特网NII National Information Infrastructure 国家信息基础设施NOIE Index National Office Information Economy Index 信息经济办公室指数 NRI Networked Readiness Index 网络化准备指数 Name Your Price 报价模式Online Auctions 在线拍卖OFP Order Fulfillment Process 订单履行流程 organizational development 组织发展 OLAP On-Line Analytical Processing 联机分析处理 OLP On-Line Publication 在线出版OLTP On-Line Transaction Processing 联机事务处理 OSI Open System Interconnection 开放网络互联标准Services 在线服务On-LineEntertainment 在线娱乐On-LineComputer 个人计算机PC PersonalDigitalAssistant 个人数字助理PDA PersonalPDM Production Data Management 产品数据管理HomePage 个人主页PHP PersonalPOS Point Of Sale Product Catalogue 零售终端系统产品目录P2P Peer to Peer 对等网QOS Quality Of Service 服务质量AuctionTechnology 反向拍卖技术RAT ReverseFrequency 射频技术RF RadioAdleman 一种采用公钥加密技术的加密方法Shamir,RSA Rivest,Protocol 实时传输协议RTP RealtimeTransferRevenue Model 赢利模式Protocol 安全代理协议AgentSAP SecureImprovers 供应链改进ChainSCI SupplyManagement 供应链管理ChainSCM SupplyPlanning 供应链计划ChainSCP SupplyTransaction 安全电子交易SET SecureElectronicSGML Standard Generalized Markup Language 标准通用标记语言SOAP Sample Object Access Protocol 简单访问协议SNS Social Network Service 社交网络服务SQL Structural Query Language 结构化查询语言SSL Secure Socket Layer 安全套接层Auction 密封拍卖Sealed-bidServlet 一种运行于服务器端的程序Sniping 狙击Terminal 终端到终端toT2T TerminalTCP/IP Transfer Control Protocol/Internet Protocol 传输控制协议/网间标准TPL Third Party Logistics 第三方物流UDDI Uniform Distributed Data Interface 统一分布式数据接口UDP User DataGram Protocol 用户数据报协议URL Uniform Resource Locator 统一资源定位器Value Proposition价值体现AddedNetwork 增值网V AN ValueVLAN Virtual Local Area Network 虚拟局域网Organization 虚拟组织（完全电子商务组织）VO VirtualVOIP Video On IP IP视频技术VRML Virtual Reality Modeling Language 虚拟现实模型语言VBScript 一种采用VB语法的用于网络编程的脚本语言Applicationprotocol 无线应用协议WAP WirelessWSDL Web Services Describe Language Web服务描述语言Organization 世界贸易组织WTO WorldTradeWWW WorldWeb 万维网WideCurse 赢者诅咒Winner’sXML eXtensible Markup Language 可扩展标记语言。

电子商务英语专业术语

Unit 3
Card reader 读卡器 Consumer-aggressive techniques 侵犯消费者权益的技术 Informaiton superhighway 信息高速公路 push marketing 推式营销 Pull marketing 拉式营销
电子交易商业指南列表财会系统商业需求信用等级技术解决方案门户网站内容网站
Information public Information private Informtion safety Dispatch management Distribute processes Access market
Relational database
01
Flat model database
02
Hierarchical model database
03
Network model database
04
Relational model database
05
1
Conversion: 转型
2
Backbone :主干
charge-free policy 免费政策
profit-making models 盈利模式
gross profit margin 毛利率
profit margin 边际利润率
sell product line 销售产品线
operating profit 营业利润
cost-cutting moves 成本消减措施 after-hours trading 盘后交易 fulfillment cost 实现成本 customer-service center 客服中心 e-taxe(electronic taxe) 电子税收 e-shop 网上商店 general counsel 法律总顾问

电子商务专业术语（中英对照）

电子商务专业术语（中英对照）电子商务专业术语（中英对照）序号术语中文术语英文缩写1 客户争取成本Acquisition Cost2 广告屏蔽软件Ad-blocking software3 可定地址媒体Addressable media4 广告-收费混合模式Advertising-subscription mixed revenue model5 竞价广告Ad-Words6 关联营销Affiliate marketing7 匿名电子现金Anonymous electric cash8 应用服务提供商Application Service Provider ASP9 互联网应用服务提供商Application Service Provider ASP10 授权承诺Authority to bind11 自动清算所Automated clearing house ACH12 横幅广告Banner ad13 行为细分Behavioral segmentation14 账单显示Bill presentment15 电子公告牌Board System BBS16 品牌延伸Brand leveraging17 浏览器/服务器模式,即B/S结构Browser/Server B/S18 商业智能Business Intelligence BI19 业务流程专业Business process patent20 企业对企业的电子商务Business to Business B2B21 企业对消费者的电子商务Business to Customer B2C22 企业对政府的电子商务Business to Government B2G23 商业机构对行政机构Business-to-administrations B2A24 呼叫中心Call center25 商品目录模式Catalog model26 平类管理公司Category manager27 公益营销Cause marketing28 认证机构Certification Authority CA29 分销渠道管理Channel distribution manager30 中国金融认证中心China Financial Certificate Authority CFCA31 客户过滤机Client/server architecture32 客户机端电子钱包Client-side electronic wallet33 协同商务Collaborative Commerce C-Commerce34 协同处理Collaborative Processing35 交易服务Commerce Service36 局部外包Component outsourcing37 消费者对行政机构Consumer-to-administrations C2A38 内容管理Content Management39 转化率Conversion Rate CR40 每次动作成本Cost Per Action CPA41 每点击成本Cost Per Click CPC42 销售分成Cost Per Sales CPS43 每千人成本Cost Per Thousand CPT44 客户生命周期Customer life cycle45 客户关系管理Customer Relationship Management CRM46 客户关系管理Customer Relationship Management CRM47 赛佰空间Cyberspace48 决策支持系统Decision Support System DSS49 分布式数据网Distributed Data Network DDN50 重复消费Double-spending51 电子商务随需应变E-Business on Demand EBOD52 电子数据装配线Electronic Assembly Line of Data EALD53 电子业务Electronic Business EB54 电子商务Electronic Commerce EC55 电子数据交换Electronic Data Interchange EDI56 电子数据交换Electronic Data Interchange EDT57 电子数据处理Electronic Data Processing EDP58 电子邮件营销Electronic Direct Marketing EDM59 电子邮件营销Electronic Direct Marketing EDM60 电子资金转账Electronic Funds Transfer EFT61 电子贸易Electronic Trade ET62 电子集市E-Marketplace63 企业资源计划Enterprise Resource Planning ERP64 企业资源规划Enterprise Resource Planning ERP65 电子采购软件E-procurement software66 扩展标记语言Extended Markup Language EML67 外部网（外联网）Extranet68 快速风险投资Fast venturing69 服务费用模式Fee-for-service revenue model70 文件传输协议File Transfer Protocol FTP71 防火墙firewall72 固定费率访问Flat-rate access73 帧中继Frame Relay FR74 经常问到的问题Frequently Asked Questions FAQ75 订单履行公司Fulfillment manager76 全球信息基础设施Global Information Infrastructure GII77 全球定位系统Global Position System GPS78 医院信息系统Hospital Information System HIS79 第三方交易中心Independent exchange80 第三方行业电子集市Independent industry marketplace81 行业共同电子集市Industry consortia-sponsored marketplace82 信息技术Information Technology IT83 综合业务数字网Integrated Services Digital Network ISDN84 国家标准化组织International Standard Organization85 互联网内容服务提供商Internet Content Provider ICP86 互联网内容服务提供商Internet Content Provider ICP87 互联网平台服务提供商Internet Platform Provider IPP88 互联网服务提供商Internet Service Provider ISP89 互联网服务提供商Internet Service Provider ISP90 清算经纪公司Liquidation broker91 局域网Local Area Network LAN92 城域网M Area Network MAN93 管理服务商Managed service provider MSP94 管理信息系统Management Information Systems MIS95 制造资源计划Manufacturing Resource Plan MRP II96 多对多的沟通模式Many-to-many communications model97 营销组合Marketing mix98 电子伪装Masquerading/spoofing99 物料需求计划Material Request Plan MRP 100 微观营销Micromarketing101 移动电子商务Mobile Commerce（M-Commerce）102 国家信息基础结构National Information Infrastructure NII 103 国家信息基础设施National Information Infrastructure NII 104 下一代Internet Next Generation Internet NGI 105 个人数字助理Personal Digital Assistant PDA 106 钓鱼攻击Phishing expedition 107 零售终端系统Point of Sale POS 108 专属电子集市Private company marketplace109 公开密钥体系Public Key Infrastructure PKI 110 客户维系成本Retained costs111 投资报酬率Return On Investment ROI 112 简单访问协议Sample Object Access Protocol SOAP 113 搜索引擎优化Search Engine Optimization SEO 114 安全代理协议Secure Agent Protocol SAP 115 安全电子交易Secure Electronic Transactions SET 116 安全电子交易协议Security Electronic Transaction SET 117 安全套接层协议Security Socket Layer SSL 118 一次性卡Single-use card 119 擎天柱广告Skyscraper ad120 小额支付Small payment121 智能卡Smart card122 社会网络Social network123 现货采购Spot purchasing124 利益相关体Stakeholders125 静态商品目录Static catalog126 供应链管理Supply Chain Management SCM 127 服务条款Terms of service ToS 128 第三方物流Third Party Logistics TPL 129 第三方担保者Third-party assurance provider130 一级供应商Tier-one suppliers131 商标淡化Trademark dilution132 最终消费者导向Ultimate consumer orientation133 同意分布式数据接口Uniform Distributed Data Interface UDDT 134 独立访客Unique Visiter UV 135 上向策略Upstream strategies136 增值网络Value Added Network VAN 137 增值服务银行Value-added bank VAB 138 病毒营销Viral marketing139 虚拟社区Virtual community140 电子转账Wire transfer。

电商专业名词

电商专业名词一、基础概念类1. 电子商务（E - Commerce）- 定义：通过互联网等电子手段进行的商业活动，包括商品和服务的销售、购买、营销、客户服务等各个环节。

例如，淘宝、京东等平台上商家与消费者之间的交易活动就是电子商务的典型体现。

2. B2B（Business - to - Business）- 含义：企业对企业的电子商务模式。

即企业之间通过互联网进行产品、服务及信息的交换。

阿里巴巴国际站，众多的制造商、批发商在这个平台上进行原材料、零部件等的交易。

3. B2C（Business - to - Consumer）- 解释：企业对消费者的电子商务模式。

企业直接向消费者销售产品和服务。

像亚马逊、当当网，消费者可以直接在这些网站上购买书籍、电子产品等商品。

4. C2C（Consumer - to - Consumer）- 定义：消费者对消费者的电子商务模式。

个人之间通过网络平台进行商品的交易。

例如，闲鱼平台，用户可以将自己闲置的物品卖给其他个人用户。

5. O2O（Online - to - Offline）- 含义：线上到线下的电子商务模式。

将线上的商业机会与线下的实体店铺相结合。

大众点评网，用户可以在线上查看餐厅、酒店等商家的信息并进行预订，然后到线下实体店消费。

二、营销相关类1. 流量（Traffic）- 解释：指网站或电商平台的访问量，包括独立访客数量、页面浏览量等。

流量是电商运营的重要指标，更多的流量意味着更多的潜在客户。

例如，一个电商网站每天有1000个独立访客访问，这1000就是该网站的日流量的一部分。

2. 转化率（Conversion Rate）- 定义：在电商中，转化率是指进行了期望行为的访问者数量与总访问者数量的比率。

例如，如果一个电商网站有1000个访客，其中有100个访客购买了商品，那么该网站的转化率就是100÷1000 = 10%。

期望行为可以是购买、注册、订阅等。

电子商务英语词汇表

电子商务英语词汇表电子商务英语词汇表在当今全球化的商业环境中，电子商务已经成为企业和个人发展的重要策略。

为了更好地适应这一趋势，掌握电子商务相关的英语词汇是至关重要的。

本文将为您提供一份详尽的电子商务英语词汇表，帮助您扩展商务领域的词汇量。

一、电子商务基础词汇1. Electronic Commerce（电子商务）- The buying and selling of goods and services over the internet.2. Online Shopping（网上购物）- The act of purchasing products or services through the internet.3. E-marketplace（电子市场）- An online platform where buyers and sellers come together to conduct business transactions.4. E-tailer（电子零售商）- An online retailer that sells products directly to consumers.5. B2B (Business-to-Business)（企业对企业）- Electronic transactions between businesses.6. B2C (Business-to-Consumer)（企业对消费者）- Electronic transactions between businesses and consumers.7. E-payment（电子支付）- The electronic transfer of funds for online purchases or transactions.8. SSL (Secure Sockets Layer)（安全套接层）- A security protocol that ensures secure communication between a website and its users.9. E-commerce Platform（电子商务平台）- Online software or application that enables businesses to sell products or services online.二、电子商务经营词汇1. Digital Marketing（数字营销）- Online marketing activities to promote products or services using digital channels.2. SEO (Search Engine Optimization)（搜索引擎优化）- Strategies and techniques to improve the visibility and ranking of a website in search engine results.3. SEM (Search Engine Marketing)（搜索引擎营销）- Online advertising to promote websites by increasing their visibility in search engine results.4. Social Media Marketing（社交媒体营销）- Marketing activities that utilize social media platforms to engage with the target audience and promote products or services.5. Content Marketing（内容营销）- Creating and distributing valuable and relevant content to attract and retain customers.6. Conversion Rate（转化率）- The percentage of website visitors who complete a desired action, such as making a purchase or filling out a form.7. Customer Acquisition（获客）- The process of attracting new customers to a business.8. Customer Retention（客户保留）- Strategies and activities aimed at keeping existing customers and encouraging repeat purchases.9. CRM (Customer Relationship Management)（客户关系管理）- A system or strategy to manage and analyze interactions with current and potential customers.10. Click-through Rate (CTR)（点击率）- The ratio of users who click on a specific link to the number of total users who view a page or advertisement.三、电子商务技术词汇1. E-commerce Website（电子商务网站）- An online platform that facilitates buying and selling of products or services.2. Mobile Commerce（移动商务）- Electronic transactions conducted through mobile devices, such as smartphones or tablets.3. Responsive Design（响应式设计）- A website design that adjusts and adapts to different screen sizes, ensuring optimal viewing experience across multiple devices.4. Cloud Computing（云计算）- The practice of storing and accessing data and programs over the internet instead of using local servers or hard drives.5. Big Data（大数据）- Large and complex data sets that can be analyzed to reveal patterns, trends, and associations.6. Artificial Intelligence (AI)（人工智能）- The simulation of human intelligence by computer systems to perform tasks such as natural language processing, problem-solving, and learning.7. Blockchain（区块链）- A decentralized and transparent digitalledger that records transactions across multiple computers.8. Data Encryption（数据加密）- The process of converting data into a code to prevent unauthorized access.9. API (Application Programming Interface)（应用程序接口）- A setof rules and protocols that allow different software applications to communicate with each other.结语通过掌握这些电子商务相关的英语词汇，对于参与和拓展电子商务领域的工作或学习将会非常有帮助。

电子商务专业英语词汇表

《电子商务英语词汇表》Chapter 1：Overview of Electronic Commerce The open case：Dell—Using E-Commerce for Success【教学内容】1、掌握“Dell—Using E-Commerce for Success”中的专业及非专业词汇及用法：（1）Dell——戴尔公司（2）PC（personal computer）——个人电脑（3）mail order——邮件订单（通过邮件产生订单）（4）configure——配置（5）customized——定制的（6）build-to-order——按单生产（7）cornerstone——奠基石（8）business model——商业模型（9）snail mail——蜗牛邮寄（10）Web——网页（11）online-order-taking——在线订购（12）network switches——网络交换设备（13）auction——拍卖（14）refurbished——翻新的（refurbished computers, 翻新机）（15）Business-to-business ——B2B（16）Premier Dell Service——“首要客户服务”（大客户、重要客户服务）（17）direct marketing online——网上直销（18）notebook——笔记本电脑（19）desktop——桌面电脑（20）e-procurement——电子采购（21）purchasing agents——采购代理、采购部门（22）preconfigured——预先配置的（23）order fulfilled——订单履行（24）e-working——电子办公网（25）portal——门户，这里作“接口”（26）tender——投标（27）exchange——交易（系统）（28）shipper——运输商（29）logistics——后勤学，这里作“物流”,logisticscompanies,物流公司（30）inventories——库存（31）application ——应用软件（32）consulting services——咨询服务（33）communication system——通信系统（34）e-collaboration——电子合作（35）web service——web服务（36）ERP(Enterprise resource planning)——企业资源整合（37）E-customer service——电子客户服务（38）CRM(Customer relationship management）——客户关系管理（39）demand-planning——需求计划（40）factory-execution——生产执行（41）order-to-delivery——按单配送（42）high-performance——高性能，这里做“高绩效”（43）factory-scheduling——生产计划、生产进度（44）profit——利润（45）initial public offering (IPO)——证券（46）charity——慈善（47）National Cristina Foundation——国家救济基金会（48）students at risk——贫困学生（49）economically disadvantaged persons——经济困难的人群（50）recycling program——回收计划（51）urban——城市（52）reassemble——重新组装（53）educational institutions——教育机构（54）stage——上演（55）consumer electronics——消费电子化1.1 Electronic Commerce: Definition and Concept【教学内容】1、掌握“Electronic Commerce: Definition and Concept”中的专业及非专业词汇及用法：（1）electronic commerce——电子商务（2）e-commerce——电子商务（3）guru——大师（领袖、权威）（4）commerce——商务（5）e-business——电子业务（电子商务）（6）business partners——商业伙伴（7）collaborate——合作（8）conducting——执行、实施（9）transactions——交易（10）artificial intelligence——人工智能（11）data processing——数据处理（12）decision making——决策支持（13）decision making system ——决策支持系统（14）policymaking——政策制定（15）profound——深刻的（16）industry structure——产业结构、行业结构（17）consumer segmentation——客户分割（18）commercial——商业（19）trade——贸易（20）delivery——交付（21）transact——交易（22）e-business——电子业务（23）dimension——维度（24）brick-and-mortar——砖加水泥（25）pure-play——专营的（电子商务）（26）click-and-mortar——鼠标加水泥（27）value-added-networks——增值网（28）inter-organizational——跨组织的（29）intra-organizational——组织内部的（30）routine——惯例1.2 The EC Framework, Classification, and Content【教学内容】1、掌握“The EC Framework, Classification, and Content”中的专业及非专业词汇及用法：（1）field——领域（2）diverse—不同的（3）framework——框架（4）exhibit——展品（5）infrastructure——基础设施（6）mandate——授权、托管（7）geographic——地理的（8）exclusively——专有的（9）majority—— 多数（10）category——类别（11）counterpart——配对物（12）joint ventures——合资（13）operational——运作（14）direct marketing——直销（15）online banking——网上银行（16）e-purchasing——电子采购（17）promotion——优惠（18）affiliate——会员、联盟（19）consortia——银行团（20）EDI(Electronic data interchange)——电子数据交换（21）Cable TV——有线电视（22）B2B(Business to Business)——企业-企业（23）B2C(Business to Customer)——企业-消费者（24）B2B2C(Business to Business to Customer)——企业-企业-消费者（25）C2B(Customer to Business)——消费者-企业（26）C2C(Customer to Customer)——消费者-消费者（27）Peer-to-Peer applications——端到端应用（28）Mobile commerce(m-commerce)——移动商务（29）Intrabusiness EC——企业内部电子商务（30）B2E(Business-to-employees)——企业-员工（31）Collaborative commerce——合作商务（32）Non-business EC——非商业电子商务（33）E-learning——电子学习（网上学习）（34）E2E(Exchange-exchange)——交易所对交易所（35）E-government——电子政务（36）search engine——搜索引擎（37）VAN (value added network) ——增值网（38）WAN (wide area network)——广域网（39）LAN (local area network)——局域网（40）HTTP (Hyper Text Transport Protocol) ——超文本传输协议（41）HTML（Hyper Text Markup Language）——超文本标记语言（42）XML (eXtensible Markup Language)——可扩展标记语言（43）telecom——telecomminication，电讯，远程通讯（44）delivery——传送、递送、交付1.3 The Digital Revolution Drives E-Commerce【教学内容】1、掌握“The Digital Revolution Drives E-Commerce”中的专业及非专业词汇及用法：（1）digital economy——数字经济（2）digital communication network——数字通信网（3）extranet—外联网（4）Internet economy——互联网经济（5）New economy——新经济（6）Web economy——万维网（网站）经济（7）digitizable products——数字化产品（8）database——数据库（9）digital currencies——数字货币（10）financial tokens—— 金融代币（11）microprocessor——微处理器（12）home appliance——家用电器（13）automobile——汽车（14）convergence——集中、收敛（15）computing——计算（16）communication——通信（17）stimulate——刺激（18）low inflation——低通货膨胀率（19）innovation——变革1.4 The Business Environment Drives E-Commerce【教学内容】1、掌握“The Business Environment Drives E-Commerce”中的专业及非专业词汇及用法：（1）business environment——商业环境（2）CEO——Chief Executive Officer（3）Qantas Airway——澳航（4）turbulent—动荡的、吵闹的（5）expedite——加速（6）the environment-response-support model——环境响应支持模型（7）unprofitable facilities——不盈利机构、部门（8）critical response activities——关键响应行为（9）necessity——必要性、需要（10）workforce——劳动力（11）obsolescence——（技术）过时、退化（12）information overload—— 信息过剩（13）deregulation——解除（放松）管制（14）subsidy——补助、津贴（15）ethics——伦理道德1.5 EC Business Models【教学内容】1、掌握“EC Business Models”中的专业及非专业词汇及用法：（1）business model——商业模型（2）revenue——收入、收益（3）revenue——收益模型（4）outline——概括Chapter 3：Retailing in Electronic Commerce: Products andServices3.1 Internet Marketing and Electronic Retailing【教学内容】1、掌握“Internet Marketing and Electronic Retailing”中的专业及非专业词汇及用法：（1）retailer——零售商（2）retailing——零售（业）（3）electronic retailing——电子零售（业）（4）e-retailing——电子零售（业）（5）e-tailer——电子零售商（6）operate——运作、运行（7）manufacture——制造商、制造企业（8）physical——物理的、现实的（9）electronic retail ——电子零售（10）intermediary——中间环节（11）factory outlets——工厂店（12）wholesale——批发（13）distribution——分销（14）ubiquity—无处不在的，普遍存在的（15）catalog sales——邮购销售方式（16）vacation service——度假服务（17）portal——门户网站（18）consolidate——合并、统一（19）revenue——收入（20）value proposition——价值观（21）fare——费用（22）travel accessories—— 旅游用品（23）stand-by tickets——返航机票（24）otherwise-empty seat——剩余的空座位（25）steep——急剧的（26）eurailpass——欧洲铁路旅行优惠票3.2 E-Tailing Business Models【教学内容】1、掌握“E-Tailing Business Models”中的专业及非专业词汇及用法：（1）manufacturer——生产商（2）transaction——交易（3）enterprise——企业（4）HRM——human resource management,人力资源管理（5）IT——Information Technologe信息技术（6）SCM——Supply Chain Management（7）ERP——Enterprise Resource Planning，企业资源规划（8）CRM——Customer Relationship Management客户关系管理（9）mail order——邮购（10）direct marketing ——直销（11）pure-play e-taile r—— 纯电子商务的电子零售（12）click and mortar——鼠标加水泥（13）internet(online) mall ——互联网商城，在线商城（14）distribution channel —— 分布渠道3.3 Travel and Tourism Services Online【教学内容】1、掌握“Travel and Tourism Services Online”中的专业及非专业词汇及用法：（1）travel online——在线旅行、在线旅游（2）online travel service——在线旅行服务（3）conventional travel agency——传统的旅行中介，旅行社（4）car rental agency——汽车租赁代理（5）revenue ——收入（6）consultancy fee——咨询费（7）vacation service——度假服务（8）reserve ticket——订票（9）accommodation——住宿（10）entertainment——娱乐（11）travel magazine——旅行杂志（12）fare comparison ——费用比较（13）city guide——城市指南、向导（14）currency conversion calculator——现金转换计算器（15）driving map——驾驶地图（16）travel accessory ——旅行装备设施（17）travel bargain——旅行折扣（18）discount——折扣（19）cheap ticket——廉价机票（20）chat room——聊天室（21）stopover——中途停留（22）corporate travel——社团旅游（23）intelligent Agent——智能代理软件Chapter 4: Consumer Behavior, Market Research, andAdvertisement4.1 Learning about Consumer Behavior Online【教学内容】1、掌握“Learned Learning about Consumer Behavior Online”中的专业及非专业词汇及用法：（1）royalty—— 皇权，至上（2）critical——关键的，重要的（3）lure——吸引（4）factor——因素（5）independent variables——自变量（6）intervening (or moderate) variables——介入（缓解）变量（7）intervene——介入、干涉（8）moderate——中等的, 适度的, 适中的；减轻、缓和（9）dependent variables——因变量（10）decision-making——决策的，决策（11）resell——再卖, 转售（12）demographic——人口统计学的（13）ethnicity——种族划分（14）occupation——职业（15）household income——家庭收入（16）correlate——使相互关联（17）unfavorable——不宜的, 不顺利的, 相反的, 令人不快的（18）psychological——心理上的（19）stimuli——鼓励, 刺激物（20）marketer——销售商4.2 The Consumer Decision-Making Process【教学内容】1、掌握“The Consumer Decision-Making Process”中的专业及非专业词汇及用法：（1）decision-making——决策、决策的（2）clarify——澄清、阐明（3）marketer——销售商（4）lead up to——先导、准备（5）culminate——告终, 完结（6）purchasing-decision——购物决定（7）revert——回返（8）broker——经纪人（9）Decision Support System——决策支持系统（10）facility——工具（11）customer loyalty——客户忠诚。

电子商务英语词汇汉英对照表

电子商务概论英语词汇汉英对照表1、网络的访问方法2、访问（存取）权3、网络账号4、记账服务5、确认6、()网址解决协议7、电子邮件地址8、网络地址9、网络广告10、阿尔法试验11、网上求职12、网上广告13、事实上14、据我所知15、网络投资者16、尽快17、代理程序18、, 数字设备公司的电脑系统19、亚马逊商务模式20、() 美国国家标准协会21、匿名文件传输协议22、（）美国在线23、() 网络应用服务供应商24、()异步数字用户线25、, 网络运作体系结构26、验证和授权27、数据安全28、骨干网络29、备份与归档30、带宽31、B B ( ) 企业间的电子交易32、模式33、B C 电子零售，企业对消费者的交易34、. 商业类新闻讨论组35、马上回来36、以后见37、稍后便回38、再见39、顺便提一下40、比特与字节41、商业软件42、书签43、网上书店44、边界网关协议45、网桥46、() 宽带综合业务数字网47、宽带服务48、浏览器48、浏览49、() 电子公告栏50、网上购物51、商业软件52、网络经济53、（）消费性电子用品展54、电信公司55、光盘56、( ) 首席执行官57、（）通用网关接口58、信道，通道，频道59、确认认证系统60、客户服务器61、主从结构62、客户服务器局域网络协议63、用户端软件64、命令行账户65、商业网66、商业在线服务67、比较购物68、() 共同邮件呼叫69、通讯70、通讯服务器71、计算机网络72、网络消费者73、（）客户关系管理74、密码术75、C C 消费者之间的交易76、每千人收费77、és 网吧78、（）中国互联网络信息中心79、在线顾客、客户80、（）全校园信息系统81、网络消费者调查82、网络空间83、() 数据库管理系统84、数据库服务器85、数据通信86、() 数据加密标准87、() 数据报传送协议88、数据报网络服务89、数据高速公路90、数据管理91、数据转移92、数据保护93、数据传输率94、数字现金95、() 互联网络公司96、台式计算机97、拨号线98、数字凭证99、数字录制100、数字签名101、目录管理102、目录服务103、, 的目录服务器104、目录树状结构105、分布式计算机106、分布式数据库107、文件管理108、() 域名服务109、域110、下载111、() 动态数据交换112、动态路由113、电子图书114、电子现金115、电子购物中心116、电子货币117、“眼球”经济118、电子钱包119、网上银行120、（）电子商务121、中国电子商务网站122、无线电子商务123、() 电子数据交换124、电子邮件125、传统产业的电子化126、电子邮件系统和标准127、互联网简易邮件传输协议128、, 信息管理服务系统129、建立企业电子邮件系统130、电子邮件应用程序接口标准131、电子商务132、电子交易市场133、电子刊物134、企业网135、电子杂志136、企业外部互联网137、() 电子港湾138、 a 对移动计算机的电子邮件广播139、电子消费者140、（）电子收款机141、（）企业客户门户142、（）电子数据交换143、电子分销144、（）电子资金转帐145、（）企业资源计划146、（）电子订货系统147、编码148、企业网络149、专家系统150、电子出版151、（）常见问题回答152、, 大文件，小空间153、() 文件传输存取与管理154、() 文件传输协议155、后续新闻稿156、免费网络157、免费软件158、（）匿名159、域名服务160、电子邮件网关161、网关一网关协议162、全球命名服务163、网上集体议价164、新闻组165、（）图形交换格式166、在线商品167、公共服务器168、在线商品价格169、新闻组软件170、电子邮件与新闻组软件171、工作流软件173、黑客174、标题、报头、页眉175、新闻组的分级176、主机177、主页178、在家购物179、主机名180、热表181、（）超文本传输协议182、超链接183、超媒体184、超文本185、我明白了186、我不知道187、换句话说188、内部互联网189、（）国际数据集团190、( ) 互联网网络信息中心191、（）标识符192、网上中间商193、信息高速公路194、图形化195、网络连接196、（）信息资源管理197、交互的、互动的198、互动营销199、互动式电视200、账户201、（）网络电话202、网上调查203、（I ）网络寻呼机204、地址205、网际网206、（）互联网络协议207、地址208、内部网关协议209、() 国际标准组织210、互联网211、网络购物中心212、() 互联网协议213、信息包214、互联网上的路由215、交互操作性217、（网络服务供应商218、( ) 信息技术219、酷220、( ) 每秒千比特221、第三方保存密钥222、认证223、核心224、钥匙的加密技术225、局域网络驱动程序226、局域与广域网络227、() 局域网络228、() 广域网络229、阶层性结构230、未端对象231、学习型网桥232、专线233、登录234、逻辑炸弹235、潜伏236、() 局域网络237、6 新版网景浏览器238、() 局域传输239、现代物流240、() 管理团队241、移动办公室242、’s 摩尔定律243、（管理信息系统244、3 电子音乐格式245、纳斯达克246、网民247、网虫248、网络礼仪249、网络新闻250、网络语言251、网络新手252、新闻阅读器253、新经济254、（）网络计算机255、（）网络信息中心256、（）网络运行中心257、节点258、面向对象的259、协议独立260、网络“黑话”261、内存管理262、网络263、? 为何建立电脑网络？264、网络环境265、网络的组成266、网络连结的方法267、网络的种类268、网络结构269、脱机，离线270、联机，在线271、网上求职中心272、网络社区273、（）原始设备制造厂商274、在线服务275、操作系统276、() 在线即时事务处理277、() 开放式数据链接口278、() 开放式信息接口279、() 的开放式网络计算280、() 远程程序呼叫281、() 外部数据展现282、() 网络文件系统283、开放系统284、光盘图书馆285、信息包286、包交换网络287、并行处理288、（）个人数字辅助电脑289、个性化营销290、在线销售渠道291、平台292、网上促销293、电子商务网站的促销294、便携式计算机295、协议296、公共文件297、（）销售点信息系统298、移动无线电网络299、重新定向器300、新产品发布301、读完去哭吧302、捧腹大笑303、实时304、远程存取软件305、() 远程程序呼叫306、商业计划书307、复制308、路由器309、多协议路由器310、内部网关协议311、() 外部网关协议312、域间的政策性路由器协议313、() 边界网关协议314、() 路由信息协议315、路由协议316、逻辑路由317、外部/域协议318、数据安全性319、认证和授权320、私钥方法（对称性）321、公钥方法（非对称性）322、鉴定系统323、数字签名324、, 区段，网络325、信号灯326、, 网络服务器327、目录服务器328、在线售后服务329、服务存取点330、() 服务广告协议331、机顶盒332、共享软件333、外壳334、() 简易邮件传送协议335、() 简易网络管理协议336、签名337、（）在家办公338、插头339、软件分布340、伸缩树法341、垃圾邮件342、订阅343、超级计算机344、供应链管理345、冲浪346、( ) 系统操作员347、系统集成348、管理者349、交换服务350、() 综合业务数字网351、同步传输352、() 同步光纤网络353、() 系统容错354、() 系统应用程序体系结构355、对话356、远程上班357、远程网358、终端机359、终端服务器360、第三方物流361、物流中心，配送中心362、分时计算机363、()网际协议364、地址365、应用软件协议366、受托人367、双绞线368、连线限制369、时间限制370、工作站限制371、虚拟合作372、虚拟办公室373、视频会议374、虚拟线路375、虚拟社区376、虚拟数据网络377、() 虚拟文件系统378、数据存取与存取环境379、库存环境380、() 虚拟存储系统381、, () 虚拟终端机382、电子商城383、() 广域网络384、专用网络385、公用设备386、线路交换服务387、包交换服务388、专用线路389、() 综合业务服务网390、（）广域网391、万维网392、网络经济家393、（）无线应用协议394、所见即所得395、万维网设计管理师396、网站品牌397、虚拟存储器398、文件与系统保护399、网络400、打印功能401、登入与启动选项402、蠕虫403、万维网404、工作组405、工作站操作系统406、工作站407、黄页。

电商专用术语-英文版

电商常用术语中英对照•CVR (Click Value Rate): 转化率，衡量CPA广告效果的指标•CTR (Click Through Rate): 点击率•CPC (Cost Per Click): 按点击计费•CPA (Cost Per Action): 按成果数计费•CPM (Cost Per Mille): 按千次展现计费•CPS(Cost Per Sales)：以实际销售产品数量来换算（淘客）•PV (Page View): 流量•PV单价: 每PV的收入，衡量页面流量变现能力的指标•ADPV (Advertisement Page View): 载有广告的pageview流量•ADimp (ADimpression): 单个广告的展示次数•RPS (Revenue Per Search): 每搜索产生的收入，衡量搜索结果变现能力指标•ROI：return on investment回报率(ROI)是指通过投资而应返回的价值，它涵盖了企业的获利目标。

利润投入的经营所必备的财产相关，因为管理人员必须通过投资和现有财产获得利润。

又称会计收益率、投资利润率。

•UV(独立访客)：Unique Visitor•PV(访问量)：PageView,即页面浏览量或点击量，用户每次刷新即被计算一次。

•SKU：SKU=Stock Keeping Unit（库存量单位）销售常用术语及释义1. 时间2. 生意衡量指标1) 销售指标•GSV Gross Sales Value Sell-in的销售额•NSV Net Sales Value Sell-in的销售额减去TP•Distribution分销率(ACN数据库可以查)2) 市场表现•Sales Value消费者购买POS金额(offtake), 销售额•Sales Volume消费者购买数量(offtake), 销量•Market share市场份额(可以是销售额的份额Value share, 也可以是销量的份额Volume share)3) 财务指标•MAC margin after conversion公司计算毛利, NSV减去制造成本•OP Operating profit运营利润(看最后赚钱不赚…)4) 客户角度•case-fill rate订单满足率•Category Management品类管理•Shopper traffic客流量•Basket value客单价5) 品牌角度•Awareness品牌认知度•Trail尝试率•Repeat重复购买率•Loyalty忠诚度•SOV线上广告份额(在嘈杂的竞争品牌广告中, 我们的声音占了多少) * 从Awareness 一直到Loyalty, 是层层递进的6) 比较基数•Benchmark基准•Vs. target和目标相比•Vs LY和去年同期相比•Vs competitor和竞品相比3. 渠道1) Mega 大型•Hyper超大型(收银台Checkout超过20个)•Cash & Carry仓储式(如麦德龙, 收银台Checkout超过20个)•Large supermarket大超市(收银台Checkout 7-19个)2) Middle 中型•Smaller supermarket (ss)小超(收银台Checkout7-19个)•CVS连锁便利店(一个收银台, 20家单店以上)•Counter store柜台店•OSDO批发市场•Special channel特渠, 如加油站, 火车站…3) IC Impulse channel冲动渠道•NCVS非连锁便利店•Small store夫妻老婆店4) B2B 团购4. 销量分类同样是销量, 在公司的衡量指标中有很多不同的名称和定义, 具体如下:Sell-in, Offtake, DTS5. 产品分类1) Brand 分品牌Dove, SNK, Crispy, M&M’s2) Sub-Category 分品类• Bulk散装 • Sharing分享装 • Self-consumption独享装•Gifting礼盒6. 销售人员• BDS Business development supervisor销售主管 • FOTG Feet on the ground一线同事• BDR Business development representative业务代表• JBDR Junior business development representative初级业务代表• FLS Front Line Sales 前线实地销售•MER Merchandise executive representative 理货员7. 合作部门Franchise品牌市场部 (品牌建设和开发, 更多是线上的投入, 以及新品开发)Consumer Insight 消费者洞察部(为市场部提供消费者研究结果以及尼尔森等外部数据源) Trade marketing 市场推广部 (设计线下推广策略)Channel marketing 渠道推广部 (负责具体到活动SOP 以及与销售同事沟通)Logistic后勤 (物流)MarsW/S, wholesaler 经销商, 如家氏NKA, national keyaccount 重点客户(直供)Retailer零售商, 如大方, 华润万家Consumer 消费者Sell-Sell-inDTSOfftakeOfftakFinance财务8. 价格表中的常见语RSP (Retail selling price)零售价如43g, 6.5元Listing Price供价如43g, 5.42元Margin利润如, 43g, 20%Configuration箱柜如心随8*16, 一箱8盒, 每盒16个Excl VAT不含增值税Incl VAT含增值税9. 城市分类fortress city堡垒城市(BJ, TJ, SH, HZ, GZ, SZ)developing city发展中城市(全国共38个)conversion city转化城市10. 费用TP trade expense投入给渠道的费用, 渠道受益CP consumer promotion expense投入给消费者促销的费用, 消费者受益TTR trade term rebate合同返点ATL Above the line线上投入(如电视广告, 平面媒体, 楼宇广告, 赞助…)BTL Below the line线下投入(如店内促销, 派发, 形象…)11. 必胜战役Must Win Battle公司MTP中期计划中的策略方向, 资源分配和结果追踪都围绕这四大战役, 我们销售也应该了解我们为何而战…今年为四大战役, 缩写连起来是SIGN(标语)MWB S (SNK)士力架战役MWB I (Impulse Channel) 冲动渠道战役MWB G (Gifting)礼盒战役MWB N (New needs)开发新需求(包括M&M’s以及新品)12. 销售衡量指标Sales MetricsUniverse存在店数Coverage覆盖店数Distribution Points分销点Hero SKU英雄SKUAverage product line平均产品线A- Display A陈列Activity evaluation活动评估Turnover人员流动NSV Gr NSV增长率Channel P&L渠道的财务状况13. 其他•POP point of promotion促销点(咱老说贴POP, 其实就是通过张贴促销信息让消费者认识到这个是促销点)•POS point of sales销售点。

电商专用术语-英文版

电商专用术语-英文版电商专用术语英文版In the world of ecommerce, there is a unique language filled with specific terms and jargon that help businesses and consumers navigate the online shopping landscape Understanding these terms is essential for anyone involved in the ecommerce industry, whether you're a seller, a buyer, or a marketer Let's take a look at some of the most common ecommerce terms in English1、 B2B （BusinesstoBusiness)This refers to commercial transactions between businesses For example, a manufacturer selling products in bulk to a wholesaler is a B2B transaction2、 B2C （BusinesstoConsumer)It represents the direct sale of goods or services from a business to individual consumers Online retail stores that sell to individual shoppers are typical B2C operations3、 C2C （ConsumertoConsumer)This model enables consumers to sell goods or services to other consumers Platforms like eBay and Craigslist facilitate C2C transactions4、 SKU （Stock Keeping Unit)An SKU is a unique identifier assigned to each distinct product or item for inventory management purposes It helps businesses keep track of their stock levels accurately5、 UPC （Universal Product Code)A standardized barcode used to identify products It provides a universal way for retailers and suppliers to manage and track inventory6、 Ecommerce PlatformA software or webbased solution that enables businesses to set up and manage their online stores Popular ecommerce platforms include Shopify, Magento, and WooCommerce7、 Shopping CartThis is an online feature where customers can add the products they wish to purchase before proceeding to checkout8、 CheckoutThe process where customers finalize their purchase by providing payment and shipping information9、 Payment GatewayA service that authorizes and processes online payments It securely transmits payment details between the customer, the merchant, and the financial institution10、 SSL Certificate （Secure Sockets Layer)A digital certificate that encrypts data transmitted between a website and a user's browser to ensure secure transactions and protect sensitive information like credit card details11、 DropshippingA business model where the store doesn't keep the products in stock Instead, when a customer makes a purchase, the store purchases the item from a third party and has it directly shipped to the customer12、 Affiliate MarketingA performancebased marketing strategy where affiliates promote a merchant's products or services and earn a commission for each sale or lead generated through their referral13、 SEO （Search Engine Optimization)The process of optimizing a website to rank higher in search engine results pages, increasing organic （nonpaid) traffic14、 SEM （Search Engine Marketing)This includes paid advertising efforts like Google Ads to increase visibility in search engine results15、 CPC （Cost Per Click)A pricing model in online advertising where advertisers pay each time a user clicks on their ad16、 CPM （Cost Per Mille/Thousand Impressions)Advertisers pay a fixed rate for every 1,000 impressions （views) of their ad17、 Conversion RateThe percentage of website visitors who complete a desired action, such as making a purchase or signing up for a newsletter18、 AOV （Average Order Value)The average amount spent by customers in each order19、 ROI （Return on Investment)A measure used to evaluate the efficiency or profitability of an investment In ecommerce, it helps determine the success of marketing campaigns or business strategies20、 CRM （Customer Relationship Management)A system or strategy for managing interactions with customers to improve customer satisfaction and loyalty21、 API （Application Programming Interface)A set of rules and protocols that allow different software applications to communicate and interact with each other22、 Big DataExtremely large datasets that can be analyzed to reveal patterns, trends, and associations, helping businesses make informed decisions23、 Mobile Commerce （mcommerce)The conduct of ecommerce transactions using mobile devices such as smartphones and tablets24、 Omnichannel RetailingProviding a seamless shopping experience across multiple channels, including online stores, physical stores, mobile apps, and social media25、 Social CommerceBuying and selling products through social media platformsThese are just some of the key ecommerce terms in English Keeping up with the latest terminology and understanding their meanings is crucial for staying competitive and successful in the everevolving world of ecommerce。

电子商务名词中英文对照

电子商务名词中英文对照“2”被用来代表英文“ to ”，因“ 2”与“ to ”的英文发音相同，如下同英文术语：BtoC, B2C中文解释：电子商务的一种形式：商家对个人客户英文术语：BtoB，B2B英文术语：CA英文全称：Certificate Authority中文解释：电子商务中的身份认证英文术语：CRM中文解释：客户关系管理英文术语：E-B中文解释：电子商业英文术语：EC中文解释：电子商务英文术语：EDI英文术语：ERP英文全称：En terprise Resource Planning中文解释：现代企业资源计划管理，由MRPII的发展而成英文术语：MRP英文全称：Material Request Pla nning中文解释：物料需求计划英文术语：MRPII英文全称：Manu facturi ng Resource Planning中文解释：制造企业资源计划英文术语：SCM英文全称：Supply Cha in Man ageme nt中文解释：供应链管理英文术语：电子采购英文全称：E-procureme nt中文解释：电子采购(E-procurement )，也称网上采购，是指利用计算机和网络信息技术，以网络为平台，与供应商之间建立联系，并完成获得某种特定系统、产品或服务的活动。

政府各部门的电子采购是一种特殊的电子商务活动，有利于提高政府采购的透明度，促进廉政建设，并有利降低采购成本，节省政府开支，促进政府工作效率的提高。

中文术语：电子银行对应英文：E—bank中文解释：电子银行，也称网上银行或在线银行。

是指建立在计算机网络基础上的，由银行提供的各种金融服务业务。

电子银行目前有两种形式：一种是完全依赖于因特网发展起来的全新电子银行，另一种则是把传统的银行服务业务运用到因特网上，开设新的电子服务窗口，即所谓传统业务的外挂电子银行系统。

与传统的银行柜台式服务相比，’电子银行”突破了地域、时问和行业界限，能够为客户提供全天候、全方位的服务，而且有利于降低银行的运营成本。

电子商务术语英汉互译

中国互联网信息中心
（1997年6月3日组建）
CPM (cost per-thousand impression)
千人广告成本
CPC (cost per click-through)
每点击成本
CPP (cost per purchase)
每购买成本
CPL (cost per leads)
按潜在客户名单收费
光纤到户
FTTC（Fiber To The Curb）
光纤到楼群
FTTB（Fiber To The Building）
光纤到楼
GIS（Geographical Information System）
地理信息系统
GPRS(General Packet Radio Service)
通用分组无线业务
GPS（Global Positioning System）
Internet信息访问协议
Intranet
内联网
ISDN(Integrated Service Digital Network)
综合业务数字网（一线通）
ISP (internet service provider)
互联网服务提供商
IT (information technology)
信息技术
ITU—International Telecommunication Union
电子定货系统
ERP—EnterpriseResourcesPlanning
企业资源计划
Extranet
外联网
FMS（Flexible Manufacturing System）
弹性制造系统
FTP(File Transfer Protocol)

电子商务专业术语-电商常用词汇-电商术语

电子商务专业术语一、商业模式1)B2B模式，BusinesstoBusiness-企业对企业，例子：阿里巴巴，生意宝（网盛科技）、慧聪网。

2)B2C模式，BusinesstoCustomer-企业对个人，例子：亚马逊，当当，凡客，时尚起义，走秀网。

3)C2C模式，CustomertoCustomer－个人对个人，例子：ebay，淘宝，拍拍，易趣。

4)BMC模式，BMC是英文Business-Medium-Customer的缩写，率先集量贩式经营、连锁经营、人际网络、金融、传统电子商务（B2B、B2C、C2C、C2B）等传统电子商务模式优点于一身，解决了B2B、B2C、C2C、C2B等传统电子商务模式的发展瓶颈。

B=Business，指企业；C=Customers，指消费者，终端；M=Medium，在这里指的是在企业与消费者之间搭建的一个空中的纽带与桥梁。

5)B2B2C是一种电子商务类型的网络购物商业模式，B是BUSINESS的简称，C是CUSTOME的R简称，第一个B指的是商品或服务的供应商，第二个B指的是从事电子商务的企业，C则是表示消费者。

以亚马逊为代表。

6)O2O，onlinetooffline团购模式，团宝网，美团网，高朋网为代表。

二、广告词汇1.植入式广告：在电影或电视剧或者其它场景插入相关的广告。

如变形金刚，非诚勿挠等。

2.SEM：SearchEngineMarketing的缩写，意即搜索引擎营销。

3.EDM：ElectronicDirectMarketing的缩写，就是电子邮件营销。

4.CPS：CostPerSales的缩写,即销售分成。

5.CPA：CostPerAction，每次动作成本，即根据每个访问者对网络广告所采取的行动收费的定价模式。

对于用户行动有特别的定义，包括形成一次交易、获得一个注册用户、或者对网络广告的一次点击等。

6.CPM：(CostPerMille，或者CostPerThousand；CostPerImpressions)每千人成本。

电子商务名词解释(英文版)(doc 8页)(免费下载优秀版)

1.e-commerce ：The process of buying, selling, or exchanging products, services, or information via computer；2.e-business：A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization；3.brick-and-mortar (old economy) organizations：Old-economy organizations (corporations) that perform their primary business off-line, selling physical products by means of physical agents；4.virtual (pure-play) organizations：Organizations that conduct their business activities solely online；5.click-and-mortar (click-and-brick) organizations：Organizations that conduct some e-commerce activities, usually as an additional marketing channel；6.electronic market (e-marketplace)：An online marketplace where buyers and sellers meet to exchange goods, services, money, or information；7.Interorganizational information systems (IOSs)：Communications systems that allow routine transaction processing and information flow between two or more organizations；8.Intraorganizational information systems：Communication systems that enable e-commerce activities to go on within individual organizations；9.intranet：An internal corporate or government network that uses Internet tools, such as Web browsers, and Internet protocols；10.extranet：A network that uses the Internet to link multiple intranets；11.business-to-business (B2B)：E-commerce model in which all of the participants are businesses or other organizations；12.business-to-consumer (B2C)：E-commerce model in which businesses sell to individual shoppers；13.business-to-business-to-consumer (B2B2C)：E-commerce model in which a business provides some product or service to a client business that maintains its own customers；14.consumer-to-business (C2B)：E-commerce model in which individuals use the Internet to sell products or services to organizations or individuals who seek sellers to bid on products or services they need；15.e-tailing：Online retailing, usually B2C；16.intrabusiness EC：E-commerce category that includes all internal organizational activities that involve the exchange of goods, services, or information among various units and individuals in an organization；17.business-to-employees (B2E)：E-commerce model in which an organization delivers services, information, or products to its individual employees；18.consumer-to-consumer(C2C)：E-commerce model in which consumers sell directly to other consumers；19.collaborative commerce (c-commerce)：E-commerce model in which individuals or groups communicate or collaborate online；20.e-learning：The online delivery of information for purposes of training or education；21.e-government：E-commerce model in which a government entity buys or provides goods, services, or information from or to businesses or individual citizens；22.social computing：An approach aimed at making the human-computer interface more natural；23.Web 2.0：The second-generation of Internet-based services that let people collaborate and share information online in new ways, such as social networking sites, wikis, communication tools, and folksonomies；24.social network：A category of Internet applications that help connect friends, business partners, or individuals with specific interests by providing free services such as photo presentations, e-mail, blogging, and so on using a variety of tools；25.social network service (SNS)：A service that builds online communities by providing an online space for people to build free homepages and that provides basic communication and support tools for conducting different activities in the social network；26.social networking：The creation or sponsoring of a social network service and any activity, such as blogging, done in a social network ；27.enterprise-oriented networks：Social networks whose primary objective is to facilitate business；28.virtual world：A user-defined world in which people can interact, play, and do business. The most publicized virtual world is Second Life；29.digital economy：An economy that is based on digital technologies, including digital communication networks, computers, software, and other related information technologies; also called the Internet economy, the new economy, or the Web economy；30.digital enterprise：A new business model that uses IT in a fundamental way to accomplish one or more of three basic objectives: reach and engage customers more effectively, boost employee productivity, and improve operating efficiency. It uses converged communication and computing technology in a way that improves business processes；31.corporate portal：A major gateway through which employees, business partners, and the public can entera corporate Web site；32.business model：A method of doing business by which a company can generate revenue to sustain itself；33.revenue model:sales,transaction fees,subscription fees,advertising fees,affiliate fees,other revenue sources.1.e-marketplace：An online market, usually B2B, in which buyers and sellers exchange goods or services; the three types of e-marketplaces are private, public, and consortia；2.marketspace：A marketplace in which sellers and buyers exchange goods and services for money (or for other goods and services), but do so electronically；3.digital products：Goods that can be transformed to digital format and delivered over the Internet；4.front end：The portion of an e-seller’s business processes through which customers interact, including the seller’s portal, electronic catalogs, a shopping cart, a search engine, and a payment gateway；5.back end：The activities that support online order fulfillment, inventory management, purchasing from suppliers, payment processing, packaging, and delivery；6.intermediary：A third party that operates between sellers and buyers；7.sell-side e-marketplace：A private e-marketplace in which one company sells either standard and/or customized products to qualified companies；8.buy-side e-marketplace：A private e-marketplace in which one company makes purchases from invited suppliers；9.storefront：A single company’s Web site where products or services are sold；10.e-mall (online mall)：An online shopping center where many online stores are located；11.Web portal：A single point of access, through a Web browser, to critical business information located inside and outside (via Internet) of an organization；Types of portals:commercial portal,corporate portals,publishing portals,personal portals12.mobile portal：A portal accessible via a mobile device；13.voice portal：A portal accessed by telephone or cell phone；mediaries：Electronic intermediaries that provide and/or control information flow in cyberspace, often aggregating information and selling it to others；15.e-distributor：An e-commerce intermediary that connects manufacturers with business buyers (customers) by aggregating the catalogs of many manufacturers in one place—the intermediary’s Web site；16.electronic catalogs (e-catalogs)：The presentation of product information in an electronic form; the backbone of most e-selling sites；17.enterprise search：The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users；18.desktop search：Search tools that search the contents of a user’s or organization’s computer files, rather than searching the Internet；19.search engine：A computer program that can access databases of Internet resources, search for specific information or keywords, and report the results；20.electronic shopping cart：An order-processing technology that allows customers to accumulate items they wish to buy while they continue to shop；21.auction：A competitive process in which a seller solicits consecutive bids from buyers (forward auctions) ora buyer solicits bids from sellers (backward auctions). Prices are determined dynamically by the bids；22.electronic auctions (e-auctions)：Auctions conducted online；23.forward auction：An auction in which a seller entertains bids from buyers. Bidders increase price sequentially；24.reverse auction (bidding or tendering system)：Auction in which the buyer places an item for bid (tender) ona request for quote (RFQ) system, potential suppliers bid on the job, with the price reducing sequentially, and the lowest bid wins; primarily a B2B or G2B mechanism；25.“name-your-own-price”model：Auction model in which a would-be buyer specifies the price (and other terms) he or she is willing to pay to any willing and able seller. It is a C2B model that was pioneered by ；26.double auction：An auction in which multiple buyers and their bidding prices are matched with multiple sellers and their asking prices, considering the quantities on both sides；27.bartering：The exchange of goods and services；28.e-bartering (electronic bartering)：Bartering conducted online, usually in a bartering exchange；29.bartering exchange：A marketplace in which an intermediary arranges barter transactions；30.blog:A personal Web site that is open to the public to read and to interact with; dedicated to specific topics or issues；31.vlog (or video blog)：A blog with video content；32.micro-blogging：A form of blogging that allows users to write messages (usually up to 140 characters) and publish them, either to be viewed by anyone or by a restricted group that can be chosen by the user；33.Twitter：A free micro-blogging service that allows its users to send and read other users’updates；34.tweets：Text-based posts up to 140 characters in length posted to Twitter；35.tag：A nonhierarchical keyword or term assigned to a piece of information ；36.folksonomy ：The practice and method of collaboratively creating, classifying, and managing tags to annotate and categorize content；37.social bookmarking：Web service for sharing Internet bookmarks. The sites are a popular way to store, classify, share, and search links through the practice of folksonomy techniques on the Internet and intranets；38.wiki (wikilog)：A blog that allows everyone to participate as a peer; anyone may add, delete, or change content；39.avatars：Animated computer characters that exhibit humanlike movements and behaviors；40.customization：Creation of a product or service according to the buyer’s specifications；41.personalization：The ability to tailor a product, service, or Web content to specific user preferences；42.disintermediation：Elimination of intermediaries between sellers and buyers；43.reintermediation：Disintermediated entities or newcomers take on new intermediary roles；44.mass customization：A method that enables manufacturers to create specific products for each customer based on the customer’s exact needs；45.build-to-order (pull system)：A manufacturing process that starts with an order (usually customized). Once the order is paid for, the vendor starts to fulfill it；1.direct marketing：Broadly, marketing that takes place without intermediaries between manufacturers and buyers; in the context of this book, marketing done online between any seller and buyer；2.virtual (pure-play) e-tailers：Firms that sell directly to consumers over the Internet without maintaining a physical sales channel；3.click-and-mortar retailers：Brick-and-mortar retailers that offer a transactional Web site from which to conduct business；4.brick-and-mortar retailers：Retailers who do business in the non-Internet, physical world in traditionalbrick-and-mortar stores；5.multichannel business model：A business model where a company sells in multiple marketing channels simultaneously；6.electronic(online) banking or e-banking:various banking activities conducted from home or the road using an internet connection;also known as cyberbanking,birtual banking,online banking ,and home banking7.birtual banks:have no physical location;only conduct online transactions8.shopping portals:gateways to e-storefronts and e-malls;may be comprehensive or niche oriented9.shopping robots:tools that scout the web on behalf of consumers who specify search criteria10.disintermediation:the removal of organizations or business process layers responsible for certain intermediary steps in a given supply chain11.reintermediation:the process whereby intermediaries take on new intermediary roles12.cybermediation(electronic intermediation):the use of software(intelligent) agents to facilitate intermediation13.channel conflict:situation in which an online marketing channel upsets the taditional channels due to real or perceived damage from competitionproduct brokering:Deciding what product to buymerchant brokering:Deciding from whom (from what merchant) to buy a productmarket segmentation:The process of dividing a consumer market into logical groups for conducting marketing research and analyzing personal informationone-to-one marketing (relationship marketing): Marketing that treats each customer in a unique way personalization:The matching of services, products, and advertising content with individual consumers and their preferencesuser profile:The requirements, preferences, behaviors, and demographic traits of a particular customer cookie:A data file that is placed on a user’s hard drive by a remote Web server, frequently without disclosure o r the user’s consent, which collects information about the user’s activities at a sitebehavioral targeting:Targeting that uses information collected about an individual’s Web-browsing behavior, such as the pages they have visited or the searches they have made, to select an advertisement to display to that individualcollaborative filtering:A market research and personalization method that uses customer data to predict, based on formulas derived from behavioral sciences, what other products or services a customer may enjoy; predictions can be extended to other customers with similar profilese-loyalty:Customer loyalty to an e-tailer or loyalty programs delivered online or supported electronically interactive marketing:Online marketing, facilitated by the Internet, by which marketers and advertisers can interact directly with customers, and consumers can interact with advertisers/vendorsCPM (cost per thousand impressions) :T he fee an advertiser pays for each 1,000 times a page with a banner ad is shownadvertising networks: Specialized firms that offer customized Web advertising, such as brokering ads and targeting ads to select groups of consumersbanner:On a Web page, a graphic advertising display linked to the advertiser’s Web pagespot buying: The purchase of goods and services as they are needed, usually at prevailing market prices strategic (systematic) sourcing:Purchases involving long-term contracts that usually are based on private negotiations between sellers and buyersdirect materials:Materials used in the production of a product (e.g., steel in a car or paper in a book) indirect materials:Materials used to support production (e.g., office supplies or light bulbs)MRO (maintenance, repair, and operation) :Indirect materials used in activities that support production vertical marketplaces:Markets that deal with one industry or industry segment (e.g., steel, chemicals) horizontal marketplaces:Markets that concentrate on a service, material, or a product that is used in all types of industriesprocurement management:The planning, organizing, and coordinating of all the activities relating to purchasing goods and services needed to accomplish the organization’s missionmaverick buying:Unplanned purchases of items needed quickly, often at non–pre-negotiated higher pricese-procurement:The electronic acquisition of goods and services for organizationsinternal procurement marketplace:The aggregated catalogs of all approved suppliers combined into a single internal electronic catalogbartering exchange:An intermediary that links parties in a barter; a company submits its surplus to the exchange and receives points of credit, which can be used to buy the items that the company needs from other exchange participantsdesktop purchasing:Direct purchasing from internal marketplaces without the approval of supervisors and without the intervention of a procurement departmentgroup purchasing:The aggregation of orders from several buyers into volume purchases so that better prices can be negotiatedconsortium trading exchange (CTE) :An exchange formed and operated by a group of major companies in an industry to provide industry-wide transaction servicespartner relationship management (PRM) :Business strategy that focuses on providing comprehensive quality service to business partnerssupply chain:The flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customerssupply chain:A supply chain that is managed electronically, usually with Web technologiesprocurement:The process made up of a range of activities by which an organization obtains or gains access to the resources (materials, skills, capabilities, facilities) they require to undertake their core business activities supply chain management (SCM) :A complex process that requires the coordination of many activities so that the shipment of goods and services from supplier right through to customer is done efficiently and effectively for all parties concerned. SCM aims to minimize inventory levels, optimize production and increase throughput, decrease manufacturing time, optimize logistics and distribution, streamline order fulfillment, and overall reduce the costs associated with these activitiese-supply chain management (e-SCM) :The collaborative use of technology to improve the operations of supply chain activities as well as the management of supply chainsbullwhip effect:Erratic shifts in order up and down supply chainsradio frequency identification (RFID) :Tags that can be attached to or embedded in objects, animals, or humans and use radio waves to communicate with a reader for the purpose of uniquely identifying the object or transmitting data and/or storing information about the objectcorporate (enterprise) portal:A gateway for entering a corporate Web site, enabling communication, collaboration, and access to company informationinformation portals:Portals that store data and enable users to navigate and query the datacollaborative portals:Portals that allow collaborationgroupware:Software products that support groups of people who share common tasks or goals and collaborate on their accomplishmentvirtual team:A group of employees using information and communications technologies to collaborate from different work basesvirtual meetings:Online meetings whose members are in different locations, even in different countriesgroup decision support system (GDSS) :An interactive computer-based system that facilitates the solution of semistructured and unstructured problems by a group of decision makersernment-to-citizens (G2C)：E-government category that includes all the interactions between a government and its citizens；ernment-to-business (G2B)：E-government category that includes interactions between governmentsand businesses；ernment-to-government (G2G)：E-government category that includes activities within government units and those between governments；ernment-to-employees (G2E)：E-government category that includes activities and services between government units and their employees；5.mobile government (m-government)：The wireless implementation of e-government mostly to citizens but also to business；6.e-learning：The online delivery of information for purposes of education, training, or knowledge management；7.distance learning：Formal education that takes place off campus, usually, but not always, through online resources；8.virtual university：An online university from which students take classes from home or other offsite locations, usually via the Internet；tainment：The combination of education and entertainment, often through games；10.online publishing：The electronic delivery of newspapers, magazines, books, news, music, videos, and other digitizable information over the Internet；11.e-book：A book in digital form that can be read on a computer screen or on a special device；12.knowledge management (KM)：The process of capturing or creating knowledge, storing it, updating it constantly, disseminating it, and using it whenever necessary；13.consumer-to-consumer (C2C)：E-commerce model in which consumers sell directly to other consumers；14.peer-to-peer (P2P)：Applications that use direct communications between computers (peers) to share resources, rather than relying on a centralized server as the conduit between client devices；1.short message service (SMS)：A service that supports the sending and receiving of short text messages on mobile phones；2.multimedia messaging service (MMS)：The emerging generation of wireless messaging; MMS is able to deliver rich media；3.interactive voice response (IVR)：A voice system that enables users to request and receive information and to enter and change data through a telephone to a computerized system；4.personal area network (PAN)：A wireless telecommunications network for device-to-device connections within a very short range；5.Bluetooth：A set of telecommunications standards that enables wireless devices to communicate with each other over short distances；6.wireless local area network (WLAN)：A telecommunications network that enables users to make short-range wireless connections to the Internet or another network；7.Wi-Fi (wireless fidelity)：The common name used to describe the IEEE 802.11 standard used on most WLANs；8.WiMax：A wireless standard (IEEE 802.16) for making broadband network connections over a medium-size area such as a city；9.wireless wide area network (WWAN)：A telecommunications network that offers wireless coverage over a large geographical area, typically over a cellular phone network；10.location-based m-commerce (l-commerce)：Delivery of m-commerce transactions to individuals in a specific location, at a specific time；work-based positioning：Relies on base stations to find the location of a mobile device sending a signal or sensed by the network；12.terminal-based positioning：Calculating the location of a mobile device from signals sent by the device to base stations；13.global positioning system (GPS)：A worldwide satellite-based tracking system that enables users to determine their position anywhere on the earth；14.geographical information system (GIS)：A computer system capable of integrating, storing, editing, analyzing, sharing, and displaying geographically-referenced (spatial) information；15.pervasive computing：Invisible, everywhere computing; computing capabilities embedded into the objects around us；1.social media：The online platforms and tools that people use to share opinions, experiences, insights, perceptions, and various media, including photos, videos, and music, with each other；2.disruptors：Companies that introduce a significant change in their industries, thus causing a disruption in normal business operations；3.virtual (Internet) community：A group of people with similar interests who interact with one another using the Internet；4.mobile social networking：Members converse and connect with one another using cell phones or other mobile devices；5.business network：A group of people who have some kind of commercial relationship; for example, sellers and buyers, buyers among themselves, buyers and suppliers, and colleagues and other colleagues；6.business social network：A social network whose primary objective is to facilitate business connections and activities；7.Semantic Web：An evolving extension of the Web in which Web content can be expressed not only in natural language, but also in a form that can be understood, interpreted, and used by intelligent computer software agents, permitting them to find, share, and integrate information more easily；1.business continuity plan：A plan that keeps the business running after a disaster occurs. Each function in the business should have a valid recovery capability plan；2.cybercrime：Intentional crimes carried out on the Internet；3.exposure：The estimated cost, loss, or damage that can result if a threat exploits a vulnerability；4.fraud：Any business activity that uses deceitful practices or devices to deprive another of property or other rights；5.malware：A generic term for malicious software；6.phishing：A crimeware technique to steal the identity of a target company to get the identities of its customers；7.social engineering：A type of nontechnical attack that uses some ruse to trick users into revealing information or performing an action that compromises a computer or network；8.click fraud：Type of fraud that occurs in pay-per-click advertising when a person, automated system, or computer program simulates individual clicks on banner or other online advertising methods；9.identity theft：Fraud that involves stealing an identity of a person and then the use of that identity by someone pretending to be someone else in order to steal money or get other benefits；10.spyware：Software that gathers user information over an Internet connection without the user’s knowledge；11.spam：The electronic equivalent of junk mail；1.smart card：An electronic card containing an embedded microchip that enables predefined operations or the addition, deletion, or manipulation of information on the card；2.purchasing cards (p-cards)：Special-purpose payment cards issued to a company’s employees to be used solely for purchasing nonstrategic materials and services up to a preset dollar limit；3.card verification number ：Detects fraud by comparing the verification number printed on the signature strip on the back of the card with the information on file with the cardholder’s issuing bank；4.Address Verification System (AVS)：Detects fraud by comparing the address entered on a Web page with the address information on file with the cardholder’s issuing bank；5.Automated Clearing House (ACH) Network：A nationwide batch-oriented electronic funds transfer system that provides for the interbank clearing of electronic payments for participating financial institutions；6.order fulfillment：All the activities needed to provide customers with their ordered goods and services, including related customer services；7.back-office operations：The activities that support fulfillment of orders, such as packing, delivery, accounting, and logistics；8.front-office operations：The business processes, such as sales and advertising, which are visible to customers；9.e-logistics：The logistics of EC systems, typically involving small parcels sent to many customers’homes ；10.merge-in-transit：Logistics model in which components for a product may come from two (or more) different physical locations and are shipped directly to the customer’s location；11.rolling warehouse：Logistics method in which products on the delivery truck are not preassigned to a destination, but the decision about the quantity to unload at each destination is made at the time of unloading；12.enterprise resource planning (ERP)：An enterprisewide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing；13.sealed-bid auction：Auction in which each bidder bids only once; a silent auction, in which bidders do not know who is placing bids or what the bid prices are；14.Vickrey auction：Auction in which the highest bidder wins but pays only the second highest bid；15.bundle trading：The selling of several related products and/or services together；Order fulfillment:all the activities needed to provide customers with their ordered goods and services,including related customer servicesBack-office operations:the activitees that support fulfillment of orders,such as packing,delivery,accounting,and logisticsFront-office operations:the business processes,such as sales and advertising,which are visible to customers e-logistics:the logistics of EC systems,typically involving small parcels sent to many customers’ homes(in B2C)ERP:an enterprisewide information system designed to coordinate all the resources,information,and activities needed to complete business processes such as order fulfillment or billing.Sealed-bid auction:auction in which each bidder bids only once;a silent auction,in which bidders do not know who is placing bids or what the bid prices areVickrey auction:auction in which the highest bidder wins but pays only the second highest bidBundle trading:the selling of several related products and/or services together。

电子商务专业术语.doc

电子商务专业术语一、商业模式1.B2B模式：Business to Business-企业对企业，例子：阿里巴巴，生意宝（网盛科技）、慧聪网。

2.B2C模式：Business to Customer-企业对个人，例子：亚马逊，当当，凡客，时尚起义，走秀网。

3.C2C模式：Customer to Customer－个人对个人，例子：ebay，淘宝，拍拍，易趣。

4.BMC模式：BMC是英文Business-Medium-Customer的缩写，率先集量贩式经营、连锁经营、人际网络、金融、传统电子商务（B2B、B2C、C2C、C2B）等传统电子商务模式优点于一身，解决了B2B、B2C、C2C、C2B等传统电子商务模式的发展瓶颈。

B=Business，指企业；C=Customers，指消费者，终端；M=Medium，在这里指的是在企业与消费者之间搭建的一个空中的纽带与桥梁。

例子：太平洋直购网5.B2B2C：是一种电子商务类型的网络购物商业模式，B是BUSINESS的简称，C是CUSTOMER的简称，第一个B指的是商品或服务的供应商，第二个B指的是从事电子商务的企业，C则是表示消费者。

以亚马逊为代表。

6.O2O：online to offline 团购模式，团宝网，美团网，高朋网为代表。

7.C2A：消费者对行政机构(Consumer-to-administrations)的电子商务，指的是政府对个人的电子商务活动；8.B2A：商业机构对行政机构(Business-to-administrations)的电子商务指的是企业与政府机构之间进行的电子商务活动。

二、广告词汇1.植入式广告：在电影或电视剧或者其它场景插入相关的广告。

如变形金刚，非诚勿挠等。

2.3.4.CPS：Cost Per Sales的缩写,即销售分成。

5.CPA ：Cost Per Action，每次动作成本，即根据每个访问者对网络广告所采取的行动收费的定价模式。