外贸邮件精美语句集锦
外贸英语邮件常用语
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外贸英语邮件常用语尊敬的先生/女士:我写信是想与您分享一些外贸英语邮件中常用的语句和表达方式。
这些常用语句可以帮助您在与国际客户或合作伙伴的邮件往来中更加流畅地沟通。
请您参考以下内容:1. 主题句- 在邮件的主题栏中,简洁地描述邮件内容能够帮助接收者更好地理解邮件重点。
例如:- Regarding contract terms and conditions- Inquiry about product pricing and availability- Request for quotation2. 打招呼- 在邮件的开头,适当的打招呼可以帮助建立亲近感。
以下是一些建议:- Dear Mr./Mrs./Ms./Dr. [接收者的姓氏]- Hello [接收者的名字]- Good morning/afternoon/evening [接收者的名字]3. 引言- 在邮件的开头,引言部分可以表达您写信的目的和背景。
例如:- I am writing to inquire about...- We are interested in purchasing...- I would like to discuss the possibility of...4. 表达意图- 在正文部分,清楚地表达您的意图和要求能够帮助接收者更好地理解您的需求。
以下是一些常见的表达方式:- We would like to place an order for...- Could you please provide us with a quotation for...- We are interested in receiving more information about...5. 提供细节- 在邮件中提供具体的细节和要求有助于保持良好的沟通。
以下是一些常用的表达方式:- Please provide us with the following information:- Could you please send us a catalog/brochure/sample of the product?- We would appreciate if you could send us a price list.6. 提交时间要求- 如果您对接收回复或完成任务有时间要求,可以在邮件中明确说明。
句子大全之外贸信函中常用的句子
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外贸信函中常用的句子【篇一:外贸函电常用句】1. we thank you for your letter of may 5th, confirming your purchase from us for 5000 tons of green beans.2. we have the pleasure of acknowledging your letter of oct 6.3. our products enjoy great popularity in world market.4. we own your name to the first commercial bank at your end, through whom we understand that you are well experienced in the export of engineering equipment with service.5. we are anxious to expand the overseas markets.6. please do your utmost to expedite the covering l/c, so that we may execute the order smoothly.7.we hope the goods will turn out to your entire satisfaction.8. we regret that the goods you enquired about are not available.9. our company engages in the import and export of art and crafts.10. will you please tell the quantity you require so as to enable us to sort out the offers?12. how long does it usually take you to make delivery?13. if any items is of interest to you, please let us know.14. will you please tell us the earliest possible date you can make shipment?15. if your prices and qualities are satisfactory, we will place a considerable order on you.16. prices quoted should include insurance and freight to vancowver.17. as there is a growing demand for this article, we have to ask you for a special discount.18. we deliver all our orders within 3 months, after recetpt of the covering l/c.19. a 5% commission will certainly help you in pushing your sales. 20. our survey report indicates that the damage was attributable to improper packing. we must therefore lodge a claim against you.21. please make an offer for the bamboo shoots of the quality as that in the last contract.22. we are in a position to offer tea from stock.23. can you make an offer, cfr london in us dollars, at your earliesst convenience? 24. our offer is rmb 300 per set of tape recorder, fob tianjin. /we quote tape-recorder at rmb300 per set fob tianjin.25.your l/c no.001 does not conform to the relevant contract, please amend it as follows:①amount to be increased bys10000;②validity to be extend to 30th september ;③partial shipment should be allowed. 26. to meet your requirements, we would like to reduce our price by 2%, which, i hope, will be satisfactory to you.27. i will have to consult my home office before i can give youa definite answer on the price terms.28. we have extended the offer as per your request.29. drafts drawn under this l/c must be negotiated on or before july 15, after which date this credit expires.30. damage to the goods was due to heavy rain in transit.31. all disputes in connection with this contract should be settled through negotiation. 32. in case no results can be reached between the two parties, the case under disputes should be submitted for arbitration.33. we shall remit you a 5% commisson of invoice value after payment is effected.34. we request you to deduct our commision for the invoice.35. if the price is suitable ,we are pleasure to make an order with you.36.in order to avoid declare modify,the terms of the l/c must be consistent with our sales confirmation.37.each t-shirt on the back with a piece of cardboard be packed in a plastic bag,10 pieces to a carton.38.through the introduction of thailand embassy commercial counselor,we understand that you export of all types of electrical goods.【篇二:外贸函电非常有用的英语句子】外贸函电非常有用的英语句子1)we have (take) pleasure in informing you that......兹欣告你方......2)we have the pleasure of informing you that......兹欣告你方.....3)we are pleased (glad) to inform you that......兹欣告你方......4)further to our letter of yesterday, we now have (the) pleasure in informing you that......续谈我方昨日函, 现告你方......5)we confirm telegrams/fax messages recently exchanged between us and are pleased to say that......我方确认近来双方往来电报/传真,并欣告......6)we confirm cables exchanged as per copies (cable confirmation) herewith attached.我方确认往来电报,参见所附文本.7)we learn from messrs......that you are interested and well experienced in .....business, and would like to establish business relationship with us.我方从公司获悉,你方对业务感兴趣且颇有经验,意欲与我方建立业务关系.8)although no communication has been exchanged between us for a long time, we trust that you are doing well in business. 虽然久未通讯,谅你方生意兴隆.9)although we have not heard from you for guite some time, we hope your business is progressing satisfactorily.虽然好久没接到你方来信,谅业务进展顺利.10)we have pleasure in sending you our catalog, which gives full information about our various products.欣寄我方目录,提供我方各类产品的详细情况。
最新外贸跟单邮件常用英语句子大全
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最新外贸跟单邮件常用英语句子大全1、Unless you order in March, we won't be able to deliver in June.除非你方三月订货,否则我们无法6月送货。
2、I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写信来追踪我们之前对于第二季度营销活动的决定。
3、from our decision at the previous meeting...如我们在上次会议中的决定。
4、As mentioned before, we deem this product has strong unique selling points in china.如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。
5. Inquiries regarding our new product, *** (your product), have been coming in from all parts of the world. (有点吹牛逼的成分,但主要是为了吸引客户的重视。
)6 You should note that the recent advances in raw materials have affected the cost of this product unfavorably. (如果觉得自己的价格会偏高,可以这么说。
)7. The falling market here leaves us little or no margin of profit. (拒绝客户的还价要求时,可以跟客户这么解释。
)8. Our current situation leaves us little room to bargain.9. We will make every possible effort to speed up delivery. (为客户争取尽快发货。
外贸邮件常用语
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外贸常用语感谢询价1.Thank you for your interest in ***, expressed in your letter of June5.2.We are very much obliged by your enquiry for…3.Thank you very much for your inquiry of September 2 for our…4.Glad to get your inquiry of …5.It's a long time since I got your last letter.6.please accept ( I wish to express)my sincere (grateful) (profound) appreciationfor ...问候语1.Wish you well with your work2.Hope everything goes well with you all along.3.Hope you are fine.4.How is everything?5.How are you?6.I hope everything is all right7.How are you getting along these days? I miss you very much.8.Many thanks for your kind and warm letter.9.Wish u lots of luck.10.Best wishes for you.11.We wish you a fine day.12.I hope everything is fine with you.要求回复1.Your prompt reply would be greatly appreciated.2.For further information, you…3.We are looking forward to your favorable and prompt reply4.We look forward to receiving from you the specific enquiries.5.Looking forward to hearing from you.6.Please kindly get back your comments to us. We are sure any of your feedbackwill get our prompt attention & reply. Thanks in advance!7.Should you find interest in our items, kindly let us know?8.Please feel free to contact me if any question.9.I can't wait for your next mail.10.Any problem, welcome to contact with me freely.询问最新进展1.What's more, if any news updated about the 3rd container, let me know please.2.It's been several days since last letter. How's going there? Please let me know anyyour comment about my last letter dated November 2nd.3.With regard to your letter of November 2nd about the price。
外贸邮件经典句子
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1,收到预付款后7天发货2,delivery within 7days after signing the contract3,if you need any help, just let me know4,Regarding the items you interested, could you pls give us some more details? Such as material, dimension, design, etc. It will be very useful for us to quote the CORRECT price!5,Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked!6,当我们接到您的decent order,这笔样品费可以退还给您。
即使客人并不在乎这么点钱,但你这么一说,他心里会非常舒服~7, Price is important, but quality counts for much more! Properties SpecificationTiO258.0 % (Min)Feo 8.0 to 11.0 %Fe2o325 - 28 %SiO21.2 % (Max)Al2O31.5 % (Max)V 2O50.3 % (Max)Cr2O30.2 % (Max)8,have your got there product on hands?if not, how can you tell the product's quality is the same.I suggest you can place trial order, 9,Waiting to hear from your side as soon as possible to build a good business relation. Thank and regards,10,We hope you will find the above information useful. Please feel free to contact us again if you have any further questions.11,We look forward to receiving an order from you soon.12,Much to our regret, we are unable to comply with your request because we have givenyou the lowest possible price. We can assure you that the price quoted reflects the high qualityof the products.13,We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention.14,Could you please tell me your target price,in this line our price are reasonable.If you order will be huge ,we can apply a discount to my boss.15,Sorry to trouble you again!Regarding the PI dated on ***, could you pls sign andconfirm by return asap? Because we need plenty oftime for arranging mass production!16,It's a long time since I have got your reply last time. How is everything going on? If anything changed, pls keep meposted!17, Please contact me for further details.18,Sincerely hope to find a way to cooperate with youresteemed company!19,Hope to enter business with you!20,kindly contact me if any questions. It is ourpleasure to be on service of you!21,1x20" containerwe can offer the products as you need. Pls seach the pirce as follows info.:Regarding the paving stone you inquired, please find my offer as below:。
外贸邮件常用语句
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外贸邮件常用语句外贸工作中,最常用的沟通方式就是邮件,而在邮件中使用正式的商业用语会让你的客户感觉到企业的专业,从而更有助于生意上的合作。
今天,就给大家摘录一些常用语句供参考学习:1. Thank you very much for your kind reply.2. We would like to take this opportunity to introduce our company and products。
3. Thank you for your inquiry dated on *** (date of the email from your customer) concerning *** (your product).4. It gives us great pleasure to send along the technical information on the model together with the catalog and price list.5. Received with thanks. (收到某附件并表示感谢。
)6. Inquiries regarding our new product, *** (your product), have been coming in from all parts of the world. (有点吹牛逼的成分,但主要是为了吸引客户的重视。
)7. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. (如果觉得自己的价格会偏高,可以这么说。
)8. The falling market here leaves us little or no margin of profit. (拒绝客户的还价要求时,可以跟客户这么解释。
外贸邮件常用句子
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1.We appreciate the good quality of these XXX,but unfortunately ur prices appear to be on the high side.2.May I suggest that u could perhaps make some allowance on ur quoted prices that would help to introduce ur goods to our customers(consumers)?3.In view of the above,we suggest that it is to ur interest to accept our price without delay.4.Ur bid is out of line with the current market price.5.Ur competitions are offering considering lower prices,and unless u reduce ur quotations,we shall have to buy elsewhere.6.We do not see any advantage in ur quotations,and would like to know whether u have any better value to offer.7.As the competition here is very keen,we regret we are unable to accept ur prices,which will leave us a very small margin of profits. 8.If u can drop ur price a little bit,I’ll meet u half-way.9.We feel pleased to receive ur letter about quotations and will have a meeting(conference)to have a further discussion on that. 10.We r interested in the illustrated catalogue and will respond u sooner.11.Our company has a big store of a wide range of manufactures. 12.The quality of goods determines the price,which is a general rule in transaction.13.If you place and order today,we will give u XXX percent discount. 14.We r pleased to have this opportunity of expressing our interest in ur goods.15.I have the pleasure of stating,in answer to ur enquiry of the X月X 日,that with X% discount,each of our XXX is XXXX yuan (dollars).16.The purpose of this letter is to inform u that ur goods have already arrived in XXX on X月X日.17.We have pleasure in acknowledging receipt of ur esteemed favour of the X月X日.18.It is with great regret that we just learn that ur goods are damaged during the shipment.19.In reply to ur letter,I inform u that our company has determined to buy ur XXX.20.Having had ur name and address from the Commercial Counselor's office of the Embassy of the People’s Republic of China in America,we now avaul ourselves of this opportunity to write to u and see if we can establish business relations by a strat of some practical transactions.21.We have heard from China Council for the Promotion of International Trade that u are in the market for XXX.22.Ur name has been recommended to us by the Chinese Consulstationed in ur city as a laege exporter(importer)of XXX produced in XXX.23.From the newspaper,we have obtained ur name and address and understand that u are an experienced importer(exporter)of XXX. 24.We learn form the Chamber that ur firm specializes in XXX,and would like to establish business relationship with u.25.The China Bank in ur city has been kind enougj to inform us that u r one of the leading importers(exporters)of XXX and r interested in trading with China in these lines.26.We r given to understand that u r potential buyers of XXX,which comes with the frame of our business activities.27.We feel it is a great honor to establish business relations with ur company.28.I can offer u the price which u can compare favorably with those of other importers.29.Do u receive our price list?30.U must allow for X percent wastage in transit,31.These XXX r a peculiarity of the region.32.We shall appreciate it very much if u will give our bid ur favorable consideration.33.We shall be very glad to handle for u at very low commission charges.34.We r always in a position to quote u the must advantageous prices for higher quality merchandise.35.We will notify u about the result of our discussion shortly.36.If u can consider our advice,we will appreciate it greatly. 37.Our company manufactures XXX and has been famous for high quality.38.Would u please send us ur price list of the XXX?39.We are interested in ur products and feel glad to offer u as follows. 40.Ur commodity arouses our interest and we look forward to ur price list.41.We would like to have the XXX packed in double gunny bags. 42.Better to postpone the shipment than to cancel the contract. 43.As to the modes of payment,we usually adopt confirmed and irrevocable letters of credit payable by draft at sight.44.This offer is subject to our confirmation.45.We are pleased to receive ur enquiry of X月X日and are enclosing our illustrated catalogue and price list as requested. 46.We pleased to know that we have been recommended by ABC company.47.We hope the above information will turn out to be useful to u. 48.Please feel free to contact us again if u have any further questions. 49.If u can supply goods of the type and quality we require,pleasemake us a firm offer and quote ur lowest price.50.We are very sorry that we would not entertain ur product. 51.Our counter offer is in line with the international market.52.We have decided to accept ur order in spite of the current shortage of the goods.53.U will find that we have given u the most favored quotation for the same products.54.U may be assured that we shall do our best to execute toe order to ur satisfaction.55.We promise to give our best attention to the execution of ur order. 56.We regret that owing to the shortage of stocks,we are unable to fill ur order.57.It is hard for us to supply the amount u need.58.The quotation we oofer u at exceptionally low prices are subject to reply by return of post.59.Can u confirm the receipt of the letter?60.It is obvious that the damage to the captioned good results from rough handling.61.Ur price(quotation)is rather on the high side.62.Ur price is on the high side and out of line with our market. 63.Such being the case,we regret being unable to make u and offer at present.64.Not that we have no desire to conclude this business,but that we see no way to change the price as u request.65.In order to make the business conclude,how about meeting each other half-way and each making a concession. 66.Considering our good relationship,we r ready to make a concession to accept XX% reduction in price.But the inspection fee will be for ur account.67.We have decided to make a further concession of X% in the hope that this will help u push the sale of our products.68.Our company will make a concession on price after taking evevy factor into consideration.69.Can we meet each other half-way?70.As the market is advancing,ur suggested price is rather on the low side.Up to now we can not see our way clear to entertain ur counter-offer.71.On account of a limited supply available at present,we would ask u to act quickly.72.We have decided to accept ur counter-offer if u pay on cash.。
外贸函电100句
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外贸英语函电100句1. A good business letter can play an important role in trade, increasefriendship and obtain complete understanding between the parties involved. Business letter writing is one of the necessary business activities.一封好的商业信函可以在贸易中扮演很重要的角色,增进友谊和在贸易双方中获得完全的信任。
商业信函写作是商业活动中的必不可少的一个环节。
2.Only when the letter conveys the intended message faultlessly can itbe regarded as an effective business letter.只有当信函完美的表达预期的信息才会被看作是一封有效的商务信函。
3.Effective business letters should be easy to read and easy tounderstand. They must be friendly and courteous.有效的商务信函应该易读和易懂。
它们必须友好和有礼貌。
4.Generally speaking, we need to apply some specific writing principlewhile writing a business letter. They are: consideration, completeness, correctness, concreteness, conciseness, clarity and courtesy.一般而言,书写商务信函时,应该遵守其特有的写作规则,即体贴、完整、准确、具体、简洁、清楚、礼貌。
外经贸函电精彩句子
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外经贸英语函电句子1.Welcome to visit our company.欢迎您到我们公司来。
2.We are willing to enter into business relations with you on the basis of equality and mutual benefit.我们愿意在平等互利的基础上与贵方建立贸易关系。
3.We foresee a bright prospect for our products in your market .We look forward to hearing from you and assure you of our close cooperation at all times. 我们预料我方产品在你方市场有着广阔的前景我们保证随时给予你方密切合作,盼速复。
4.All kinds of our products are good sellers and worth commendation for their excellent quality .我们的产品十分畅销,质量优良值得介绍。
5.We avail ourselves of this opportunity to write to you and see if we can establish business relations with you . 我们利用此机会致函贵方以了解可否与贵方建立贸易关系。
6.We shall be pleased to send you our quotations and sample books upon receipt of your specific enquires.一旦接到贵公司的具体询价,将立即寄我公司的报价单和样品。
7.We look forward to your favourable reply.等候佳音。
8.Looking forward to your early reply.盼及早答复。
英文邮件常用100句子
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英文邮件常用100句子1. Greetings!2. I hope this email finds you well.3. I am writing to inquire about...4. Thank you for your prompt response.5. Could you please provide me with more details on...6. I would like to follow up on our previous conversation regarding...7. I apologize for any inconvenience caused.8. Please let me know if you have any further questions.9. Attached, you will find the document you requested.10. I appreciate your assistance in this matter.11. Please find attached the updated version.12. I look forward to hearing from you soon.13. Could you please clarify your requirements?14. I would like to schedule a meeting to discuss...15. Thank you for your attention to this matter.16. I am afraid I cannot attend the meeting on the proposed date.17. I will be out of office from... to...18. I am writing to inform you that...19. This is to confirm our telephone conversation earlier today.20. I apologize for the delay in my response.21. I regret to inform you that...22. I appreciate your understanding in this matter.23. I would like to request a refund for...24. Please let me know if there is anything else I can assist you with.25. I would like to express my sincere gratitude for...26. I am writing to recommend...27. I would be happy to provide any additional information you may need.28. I apologize for any misunderstanding.29. I am available for a phone call anytime between...30. Thank you for your patience and cooperation.31. I would like to confirm the details of our upcoming meeting.32. I look forward to hearing your feedback on this matter.33. I would like to register for the upcoming conference.34. I would appreciate it if you could send me more information about...35. Please find below the requested information.36. I am sorry for the inconvenience caused.37. I am writing to apologize for the mistake in my previous email.38. I would like to request an extension for...39. I would like to express my sincere condolences.40. I am writing to inform you of the change in schedule.41. I would like to invite you to attend...42. Thank you for your understanding and cooperation.43. I would be grateful if you could provide me with a quote for...44. I am writing to enquire about the status of my order.45. I apologize for any confusion caused.46. I am writing to confirm the details of our agreement.47. I would like to schedule a call to discuss the next steps.48. I would like to bring to your attention that...49. Thank you for your prompt attention to this matter.50. I would like to express my sincere appreciation for your support.51. If you have any questions, please do not hesitate to ask.52. I would like to request a copy of the invoice.53. I apologize for the oversight in my previous email.54. I would like to request a change in the delivery address.55. Please let me know if there are any updates on...56. I appreciate your prompt assistance in this matter.57. I am writing to inform you of the upcoming deadline.58. I apologize for any inconvenience this may have caused.59. I would like to confirm the time and location of the meeting.60. I look forward to working with you in the future.61. I would like to request a copy of the contract.62. Thank you for your attention to detail.63. I am writing to inquire about the availability of...64. I apologize for the delay in my response.65. I would like to discuss the possibility of...66. Please find enclosed the necessary documents.67. I am writing to request a quotation for...68. I am sorry for any misunderstanding that may have occurred.69. I would like to schedule a visit to your facility.70. Thank you for your prompt action on this matter.71. I would like to express my sincere gratitude for your assistance.72. I am writing to confirm the details of our previous conversation.73. I apologize for any inconvenience this may have caused.74. I would like to request a meeting to discuss...75. Please let me know if I can be of any further assistance.76. I would like to register for the upcoming webinar.77. Thank you for your understanding in this matter.78. I am writing to follow up on our previous discussion.79. I would like to request a copy of the report.80. I apologize for any confusion that may have resulted from my previous email.81. I am writing to inform you of the changes in our schedule.82. I would like to request a refund for the damaged goods.83. Please find attached the necessary forms.84. I appreciate your prompt response.85. I am writing to inquire about the possibility of...86. I apologize for any inconvenience caused by my previous email.87. I would like to confirm the details of our agreement in writing.88. I would like to express my sincere appreciation for your help.89. I am writing to inform you of the recent updates.90. I would like to schedule a conference call to discuss the project.91. Thank you for your prompt attention to this matter.92. I would like to express my sincere condolences on your loss.93. I am writing to request additional information about...94. I apologize for any misunderstanding that may have occurred.95. I would like to request a change in the payment terms.96. Please let me know if there are any updates on the project.97. I appreciate your prompt assistance in resolving this issue.98. I am writing to remind you of the upcoming deadline.99. I apologize for any inconvenience this may have caused.100. I look forward to hearing from you soon.以上是英文邮件常用的100句子,希望对您有所帮助。
外贸业务员邮件常用语
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外贸业务员邮件常用语1. “Hope this email finds you well.” 就像在见面时先问一声“你过得咋样啊”。
比如说我给一个老客户发邮件介绍新的产品系列时,开头就写“Hope this email finds you well. I'm excited to share our new product line with you.”2. “Just a quick note.” 这就好比在跟对方说“简单和你说几句哈”。
像有次我只是想提醒客户订单的发货时间有点小调整,就写“Just a quick note. There's a slight change in the shipping time of your order.”3. “I'm reaching out to you regarding...” 意思是“我找你是关于……”,很直接的表达目的。
比如“ I'm reaching out to you regarding the sample you requested. We've sent it out already.”4. “It's been a while.” 类似朋友之间好久不见的感慨。
如果我很久没和一个潜在客户联系,再发邮件就说“It's been a while. I wonder if you still have an interest in our products?”5. “Please feel free to contact me.” 就是告诉对方“你可以随时联系我哦”。
我给客户发完产品资料后会写“Please feel free to contact me if you have any questions or need further information.”6. “Looking forward to your reply.” 表达我期待着你的回复,就像在翘首以盼对方的消息。
外贸经典邮件集锦
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外贸经典邮件集锦第一篇:外贸经典邮件集锦邮件一:(询问客户反馈,选择供应商标准)Hi Henry,Good day.Thank you for your order and support to Gielight, I'm very glad to be at your service.Now I'm are collecting some feedback from clients, can you do me a favor?Can you tell me the reason of choosing Gielight as your partner? What's your standard of evaluating supplier?In order to offer you better support in future, could you advise what we should improve in future?Thank you in advance for your help,we will very appreciate it!邮件二:(询问客户产品情况,推荐合适产品)邮件三(询问客户背景)Dear Alice,Thanks for your inquiry, regarding our led high bay light.I am SELENA, FROM Gielight CO., LTD.Glad to be on service for you.In order to give you utmost support, do you mind if I ask the below questions:1.Could you please let us know more information about your company?2.How long have you been in LED lighting?3.What are your main LED lighting products?4.What is your business type, distributor, contractor, wholesaler, end user...?5.Have you ever imported LED lighting products from China?Your information will be highly appreciated.Thanks and looking forward to your reply!Best regards, Selena,邮件四:(价格谈判)Hi Amigo,Frankly speaking, i really want to support you with very good quality of compatible tube at cheap price.But as you know, it seems very difficult to us due to the current market,As mentioned, you are competing with the tube Nano launched with cheap price,energy saving and high lumen.Can you share us more info about Nano company and its tube spec?With our customers' feedback, price is not very important to valuable clients.They prefer to pay more attention to the quality, warranty and after-service.Real product value must combine all of these.So if i am sales, the best way is to show own advantages including the excellent products behind customers.Do you think so?Actually, currently we have a new 150cm frosted compatible tube with 24w at 2900lm, which is mainly for German Market.If you feel interested, i can send you the price as reference tomorrow.But the cost is not cheap.Any problem, pls let me know.邮件五:(新产品推荐)Thanks for your precious time to read my mail.After the exhibition in Frankful, we got lots of information from esteemed customers who liked the high lumen T8 LED tube with 120lm/w at frosted cover & 130lm/w at clear cover for their applications.According to their requirements and new VDE standards, we have successfully developped such powerful product recently.Pls kindly find out the attached testing report & pricelist if can help you during the promotion.We sincerely invite you to work with us with your most sincere comment.Alison 邮件六:(新产品推荐)Dear Friend,Good day!This is May from Gielight.With the continuous development of Led markets, customers are interested in the high Brightness and installation convenient for them.So I'd like to share our new design Led tube light T8 for your reference:邮件七:(价格贵回复)Dear Walter,Yes, i know most of customers are not happywith the price for high lumen tube.But actually, the high quality 150cm tube is specially for german market.Because of the installation height over 5m, they need higher brightness to illuminate the ground.In other words, they need high brightness 150cm LED tube to replace the existing 58w 150cm CFL tube.That is why we launch such product and only with 150cm at the moment.For our compatible tube, not only it is compatible with electronic ballast, but also compatible with magnetic ballast at the same time.Actually, for both type of ballasts its compatibility is more than 95%.Frankly speaking, the product is very potential with its innovative technology in current market.If you don't need the tube with high lumen(130lm/w at clear cover), we prefer to recommend you with our economic compatible tubes(110lm/w at clear cover)from from 60cm to 150cm.Can you share us your comment if it is suitable for your business and your market? If we are capable to cooperate with you and want to support you, what do you need us to do? Your most sincere suggestion is our best support.Alison.邮件八:(询问客户信息)Dear David,Got it, thanks!Normally, we will ask esteemed customers with the following questions before seiously quoting them.a.Any requirements about the warranty, quality, print, color, cover, lumen and certificate?b.What is your customer range? Retailer, end-user, contractor or distributor?c.Do you want to remove the ballast or not? And what is your ballast type?If you can answer us, we are capable of helping and supporting your business in your market.Best regards,Alison 邮件九展会邀请函:Dear Friend,Good day!This is Alison from Gielight, which has worked together with “China Wanda”, “Japan Honda”, “Japan Fuji Market”, “Germany Telecom”, “UK Vision” for almost 5 years at LED lighting field.We(Gielight)sincerely invite you to visit our booth at HK LED Show this month, then will see the following innovative items there.1.VDE certified T8 LED Tube(135LM/W)2.CE listed Electronic & Magnetic Ballast Compatible T8 LED Tube(135LM/W).........for Europe market 3.DLC/cULus listed + Electronic & Magnetic Ballast Compatible T8 LED Tube............for North American market 4.DLC/ETL/CE listed LED Panel(100-110LM/W)5.DLC/cULus/CE listed IP66 LED Highbay or Stadium Lamp(100-1000W)6.New version LED Streetlight + floodlight + tunnel light + tower lamp + projection lamp........If you will be there, pls kindly reply us and we will try our best to give you the help during your trip.Thanks & regards,Alison Huang 邮件十回复询盘,问清楚客户需求:Dear LarryGood evening!And thanks for your inquiry.This is Joan from Gielight.Gielight as a professional manufacturer have been in the field of LED lighting over 8 years.We are keeping cooperate with Honda group and FujiMart in Japan, Wanda group(The biggest company group in China), Grand Hyatt in Hong Kong, Vision Accendo in UK.Gielight always do the project assistance for over three years, and there a engineer team focus on it.In order to support you better, could you pls kindly let us know some details as below?1)Where do you use these led highbay light? Is that a project?2)Could you pls kindly let us know the quantity you need so that we can work out a best offer for you? 3)How can we assist youwill help you complete the project better? And what kind of offer can help you better?A detailed quotation will be present to you as soon as got your feedback.Any question pls let me know.Thanks!Best RegardsJoan邮件十一拒绝对方做独家代理商的要求Dear Mr.Jack:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency.In our opinion, it would be better for both of us to try out a period of cooperation to see how things go.Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.We look forward to hearing from you.Sincerely,邮件十二指定对方为独家代理商Dear Mr.Jack:We have received your letter of the 15th and are impressed with the proposal you make.We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary.Enclosed you will find a copy of the draft.Please go over the provisions and advise us whether they meet with your approval.We shall do all in our power to assist you in establishing a mutually beneficial trade.Sincerely,邮件十三处理对货损的投诉Dear Mr.Jack:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.Upon receipt of your letter, we have given this matter our immediate attention.We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you.We are therefore not responsible for the damage;but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,邮件十四放假通知邮件Hi ***:How about business recently?I am writing to tell you that our factory and office will be temporarily closed from 1st Oct to 7th Oct, for the National Day holiday, and we will be back in office on 8th Oct.If you have any enquiries, pls send me email, I will check it during that time.Sorry for any inconvenience.Have a nice day,邮件十五处理对货物品质的投诉Dear Mr.Jack:We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr.Yang to call on you later this week to compare the materials supplied with the samples form whichyour ordered them.If it is found that our selection faulty, then you can most certainly rely on us to replace the materials.In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom.Sincerely,第二篇:外贸邮件A、主动跟新买家建立联系Dear Mr.Jones:Dear Mr.Jones:We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know.Customers' inquiries are always meet with our careful attention.Sincerely,(c.)Re: SWC Sugar Dear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following: modity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of 100kgs.each.3.Quantity: Ten thousand(10000)metric tons.4.Price: US dollars one hundred and five(US$105.00)per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter ofcredit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,H、作为对方供应商,认为对方压价太低Dear Mr.Jones:We confirm having received your telex No.LT/531 of May 17, asking us to make a 10% reduction in our price for Men's Shirts.Much to our regret, we are unable to comply with your request because we have given you the lowest possible price.We can assure you that the price quoted reflects the high quality of the products.We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention.Sincerely,I、作为买家,认为对方报价太高Dear Mr.Jones,We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply, Sincerely,J、要求对方开立信用证Dear Mr.Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time.In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely,K、因对方未能如期信用证而交涉Dear Mr.Jones:With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing.This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract.If you refer to our Sales Confirmation, you will see the clause reading:“The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice.”The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer.However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002.If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges wehave paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,L、修改信用证Dear Mr.Jones:We have received your L/C No.121/99 issued by the Yemen Bank for Reconstruction & Development for the amount of $19,720 covering 1,600 dozen Men's Shirts.After reviewing the L/C, we find that transshipment and partial shipment are not allowed.As direct steamers to your port are difficult to find, we have to ship via Hong Kong more often than not.As to partial shipment, it would be our mutual benefit because we could ship immediately whatever we have on hand instead waiting for the whole lot to be completed.We, therefore, are writing this afternoon, asking you to amend the L/C to read: “TRANSSHIPMENT AND PARTIALSHIPMENT ALLOWED”We shall be glad if you see to it that amendment is cabled without any delay, as our goods have been packed ready for shipment for quite some time.Sincerely,M、延期信用证的期限Dear Mr.Jones:We thank you for your L/C for the captioned goods.We are sorry that owing to some delay on the part of our suppliers at the point of origin, we are not able to get the goods ready before the end of this month.As a result, we sent you a cable yesterday reading: L/C1415 PLSCABLE EXTENSION SHIPMENT VALIDITY 15/31 MAY RESPECTIVELY LETFOLLOWSIt is expected that the consignment will be ready for shipment in the early part of May and we are arranging to ship it on s/s “Fanyang” sailing from Dalian on or about 10th May.We are looking forward to receiving your cable extension of the above L/C thus enabling us to effect shipment of the goods in question.We thank you for your cooperation.Sincerely,N、拒绝对方做独家代理商的要求 Dear Mr.Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency.In our opinion, it would be better for both of us to try out a period of cooperation to see how things go.Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines.We look forward to hearing from you.Sincerely,O、指定对方为独家代理商Dear Mr.Jones:We have received your letter of the 15th and are impressed with the proposal you make.We are pleased to tell you that we have decided to entrust you with the sole agency for our Embroideries in the territory of Sweden.The Agency Agreement has been drawn up for a duration of one year, automatically renewable on expiration for a similar period unless a written notice is given to the contrary.Enclosed you will find a copy of the draft.Please go over the provisions and advise us whether they meet with your approval.We shall do all in our power to assist you in establishing a mutually beneficial trade.Sincerely,P、处理对货损的投诉Dear Mr.Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing.Upon receipt of your letter, we have given this matter our immediate attention.We have studied your surveyor's report verycarefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you.We are therefore not responsible for the damage;but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,Q、处理对货物品质的投诉 Dear Mr.Jones:We very much regret to learn form your letter of 2nd March that you are not satisfied with the dress materials supplied to your order No.9578 From what you say it seems possible that some mistakes has been made in our selection of the materials meant for you and we are arranging for our Mr.Yang to call on you later this week to compare the materials supplied with the samples form which your ordered them.If it is found that our selection faulty, then you can most certainly rely on us to replace the materials.In any case, we are willing to take the materials back and, if we can not supply what you want, to cancel your order, though do this reluctantly since we have no wish to lose your custom.邮件技巧:我们已经及时回复了买家询盘,但似乎总是“石沉大海”:相信这是众多外贸人员常遇到的状况。
外贸邮件常用的句子
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1.Please accept our thanks for the trouble you have taken. 有劳贵⽅,不胜感激。
2.We are obliged to thank you for your kind attention in this matter. 不胜感激贵⽅对此事的关照。
3.We tender you our sincere thanks for your generous treatment of us in this affair. 对贵⽅在此事中的慷慨之举,深表感谢。
4.Allow us to thank you for the kindness extended to us. 对贵⽅之盛情,不胜感谢。
5.We thank you for the special care you have given to the matter. 贵⽅对此悉⼼关照,不胜感激。
6.We should be grateful for your trial order. 如承试订货,不胜感激。
7.We should be grateful for your furnishing us details of your requirements. 如承赐⽰具体要求,不胜感激。
10.We are greatly obliged for your bulk order just received. 收到贵⽅⼤宗订货,不胜感激。
11.We assure you of our best services at all times. 我⽅保证向贵⽅随时提供服务。
12.If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求,我公司定尽⼒效劳。
13.It would give us a great pleasure to render you a similar service should an opportunity occur. 我⽅如有机会同样效劳贵⽅,将不胜欣慰。
商务英语外贸邮件常用语
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商务英语外贸邮件常用语(1)Wed like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of needed goods. 我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系(2) In order to extend our export business to your country, we wish to enter into direct business relations with you.为了能在贵国拓宽我方的出口业务,我们希望能与你们直接建立业务关系(3) Our hope is to establish mutually beneficial trading relations between us .我们希望双方能建立互惠的贸易关系(4) We look forward to a further extension of pleasant business relations .希望我们之间友好的业务关系得到进一步的发展(5) Its our hope to continue with considerable business dealing with you.我方希望能够持续同贵方坚持大量的业务往来(6) We look forward to receiving your quotation very soon .我方期待尽快收到贵方的报价(7) I hope youll see from the reduction that we are really doing our utmost .希望贵方能从这一降价中看出我方真的在尽最大的努力(8) We hope to discuss business with you at your earliest convenience.我们希望及早与你方洽谈业务(9) This kind of air conditioning system is practical and economical for the needs of your company .这种空调系统有用、经济、能满足贵公司的必须要(10) The garments are magnificent and tasteful and havea long enjoyed great fame both at home and abroad.这些服装华丽、高雅、驰名中外,久享盛誉(11) Our products are superior in quality and moderate in price and are sure to be saleable in your market .我们的产品品质优秀,价格适中,在贵方市场上一定很畅销2常用外贸英语邮件范文1. 向顾客推销商品Dear Sir:Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir:We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir:Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.Key Words:1. available: adj. 可获得的; 有空的; 可购得的; 能找到的2. enclosed: adj. 被附上的; (用墙等)围住的; 封闭的; 与外界隔绝的3. brochure: n. 小册子;手册4. promotional : adj. 促销的; 增进的5. quote: vt. 报价;引述6. catalog :n. 目录;登记;记载;产品样本7. capacity:n. 容量; 才干; 性能; 生产能力3外贸函电英语1.Thank you very much for your kind reply.2. We would like to take this opportunity to introduce our company and products。
英语外贸邮件50个“黄金句式”汇编
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英语外贸邮件50个“黄金句式”汇编讲述事件/缘由1. I am writing to confirm /enquire/inform you…我写信时要确认/询问/通知你。
2. I am writing in reference to …我写这封信是关于…3.We hear from…(已知道对方的问题)我方得知。
4. In response to your letter…(回覆对方的询问)回覆您的来信。
5. Thank you for your email. 谢谢你的来信。
6. Thanks for your reply. 谢谢你的回覆。
7. Thank you for sending me…谢谢你寄给我。
8. Your prompt response will be most appreciated.很感激你快速的答覆。
9. I would appreciate your kindest understanding with/regarding this matter. 我很感激你对这件事情的理解。
10. Thank you for your time and consideration. 感谢您的宝贵时间。
11. Thank you for reaching out to us regarding …感谢您主动联络我们。
12. Please convey my thanks to all the staff involved, they certainly did an excellent job. 请传达我的谢意给有关的同事,他们真的做得很好13. Thank you so much for inviting me. 非常感谢您邀请我。
14. Thank you very much for everything you’ve done for me. 谢谢你为我做的一切。
15. I would appreciate your kindest understanding with/regarding this matter. 我很感激你对这件事情的理解。
外贸邮件常用句子
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外贸邮件常用句子
1. 请问您对我们的产品有什么疑问吗?
2. 很高兴收到您的询价信,我们将会尽快回复您。
3. 我们的产品已经通过了ISO认证,质量得到保证。
4. 为了更好地服务于您,我们可以提供样品,您只需承担运费。
5. 请问您的数量有多少?我们将会根据您的需求为您提供最优惠的报价。
6. 如果您需要定制产品,我们可以根据您的要求进行设计和生产。
7. 以下是我们的产品目录,请您参考。
8. 我们提供灵活的付款方式,包括电汇、信用证等。
9. 我们将会安排最快的物流方式为您配送货物。
10. 您可以放心购买我们的产品,我们将为您提供优质的售后服务。
外贸函电套用语100句
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外贸函电套用语100句1)We have (take) pleasure in informing you that......兹欣告你方......2)We have the pleasure of informing you that......兹欣告你方.....3)We are pleased (glad) to inform you that......兹欣告你方......4)Further to our letter of yesterday, we now have (the) pleasure in informing you that......续谈我方昨日函, 现告你方......5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that......我方确认近来双方往来电报/传真,并欣告......6)We confirm cables exchanged as per copies (cable confirmation) herewith attached.我方确认往来电报,参见所附文本.7)We learn from Messrs......that you are interested and well experienced in .....business, and would like to establish business relationship with us.我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business.虽然久未通讯,谅你方生意兴隆.9)Although we have not heard from you for guite some time, we hope your business is progressing satisfactorily.虽然好久没接到你方来信,谅业务进展顺利.10)We have pleasure in sending you our catalog, which gives full information about our various products.欣寄我方目录,提供我方各类产品的详细情况。
最新外贸跟单邮件常用英语句子大全
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最新外贸跟单邮件常用英语句子大全1、Unless you order in March, we won't be able to deliver in June.除非你方三月订货,否则我们无法6月送货。
2、I am writing to follow up on our earlier decision on the marketing campaign in Q2.我写信来追踪我们之前对于第二季度营销活动的决定。
3、from our decision at the previous meeting...如我们在上次会议中的决定。
4、As mentioned before, we deem this product has strongunique selling points in china.如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。
5. Inquiries regarding our new product, *** (your product), have been coming in from all parts of the world. (有点吹牛逼的成分,但主要是为了吸引客户的重视。
)6 You should note that the recent advances in raw materials have affected the cost of this product unfavorably. (如果觉得自己的价格会偏高,可以这么说。
)7. The falling market here leaves us little or no margin of profit. (拒绝客户的还价要求时,可以跟客户这么解释。
)8. Our current situation leaves us little room to bargain.9. We will make every possible effort to speed up delivery. (为客户争取尽快发货。
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邮件精美语句集锦1.邮件开头的写法:1)先夸夸客户的想法很聪明a. Look like you have an innovative marketing campaign, I am interested in knowing how you came up with this idea?b. First of all, I appreciate your willingness to distribute our product in your market. That is extremely encouraging as I see it as your positive feedback on our product and its opportunity in your market.c. First of all, I would like to appreciate your intention to work exclusively with us. This means to me our product can serve your market well and I assume that also means you are happy with our relationship.2)谢谢给机会报价或推广我们的产品a. Thanks for having a chance to review our quotation.b. Thanks for your interest in distributing our product and in particular the products in our latest catalogue.3) 客户断了联系又回来了a. I am glad we are back to track eventually. We’ve been awaiting for your feedback for long.b. Thanks for your “re-enquiry”. I hope everything is fine with you and thanks for the re-connection.4) 年初写给客户的信Season greeting! On behalf of Xiamen Fine Chemical, I would like to take this opportunity to thank you for all your business and support in the last year.5) 回顾以往a. Look back on our long successful history it makes perfect sense that we can work further and closer together.b. Nice meeting you in the airport. It was short but helpful for us to understand the opportunity to work with XX. (这种电邮的开端很适合提起一些往事,如我们一起看过的海。
衍生可以是一起参加的展会,一起通过的一次电话,或者是哪里的一次会面)c. In our last meeting, we talked about the XX project that would be re-launched this year. We are all excited about this. I think it would be high time to talk about our progress.2.客户反映价格高时如何回复:1)直接问目标价a. Thanks for your reply and your concern regarding our price is well understood. As an OEM service provider, our success strongly relies on our customer’s profitability and therefore we are willing to leave this open for further discussion.2)降价,但是要附上合理的理由a. I would like to reasonable adjust it and try to match it.b. What I would suggest is that let us review your annual product demands and come up with a price-volume mix for your reference. (以量换价)c. We suggest a one time bulk (with pre-paid deposit) order from you to reduce the amount of affected qty. (以量换价)d. We suggest you put forward an annual order forecast so that we could negotiate our consolidate demand with suppliers and try to combat with the increase. (以量换价)e. V olume is always the best way for a cost down. (以量换价)f. I need to go volume in order to amortize my cost.. (以量换价)3)不要只谈价格,找出和竞争对手的区别,善加利用,扬长避短。
a. A low price on the quotation could turn out to be never-ending trouble in the future.b. Indeed we are not really competitive if price is your ONL Y concern.4) 委婉的跟客户说你的价格我们做不到a. That is gone be a very challenging target price to hit. Are you open for ideas about cutting the cost?b. The target price USD/KG seems challenging/difficult for us.c. I am not sure we could offer you any further discount as you’ve got already our best offer.d. Be assured the offer you’ve got is not something we will issue normally.5)汇率变化/原料上涨,我们还保持原价a. As a matter of fact, we put quite some efforts to keep our offer valid up to the challenge of the recent currency fluctuation.b. We’ve been looking for a reasonable middle way that balances our risk and cost, and here is the proposal.c. In the last few months we have been trying to manage the situation. Now it seems to be out of our control and we have to make this communication with you on the situation regarding the upward trend of material cost and our corresponding plan.6)被告知因为价格问题客户找别人定了Yesterday I was told that you decided to work with another supplier due to pricing reason. It’s of course a bad news for us but is understandable to me. (………..中间省略之前如何努力以及高成本原因,和损失,以及双输,以及从上次订单吸取了经验等) . I am confident that we can provide a new offer that would interest you. (报价)。
I hope we could come back and discuss our cooperation.3. 有关投诉方面的道歉:a. This is our fault and I humbly ask for your forgiveness and the opportunity to show our improvement. We learn from mistakes and we are confident that this will not happen again.b. Here, I very much hope that you could give us another chance to cooperate with each other. We guarantee that similar situation could never occur again in the future.c. Be assured that we take this as a priority and you can expect a solution from us soon.4. 给客户建议的几种表达方式:a. As your supplier we certainly would work out a solid plan.b. Looking into the details I am afraid there are 2 points that we might need to come over.c. What I would suggest is that….d. We have investigated how to dilute the impact on our customers and two suggestions have come out. 给客户一种统一战线的感觉。