外贸英语函电Unit 3-询盘和回复
外贸函电询盘和回复范文
外贸函电询盘和回复范文文章1：外贸函电——询盘和回复范文外贸函电是国际贸易活动中不可缺少的一部分，能够顺畅的进行外贸函电沟通是成功开拓海外市场的关键。
在日常工作中，写外贸函电是重要的一环，尤其是询盘和回复，下面我们就来看看询盘和回复的范文。
一、询盘外贸函电中的询盘，即是询问和了解其它公司或供应商的产品报价、质量、型号、生产情况和交货期等信息的过程。
国际贸易中，询盘有着至关重要的作用，在客户和供应商之间搭建起了一座桥梁，是促成双方业务关系的一种方式。
范文：Dear Sir/Madam,We have learned from the Internet that your company is a well-known supplier of garment accessories. We are interested in purchasing some of your products.Could you kindly send us a catalogue and a price list of your most popular products? We would also like to know the minimum order quantity, delivery time, payment terms and your general terms of trade.We look forward to hearing from you soon.Yours faithfully,(签名)二、回复外贸函电中的回复，即是对买方的询盘做出回复，通知买方某些信息，如价格、交货期、包装、运输和支付方式等，也是商务往来和开拓市场的重要方式。
范文：Dear Sir/Madam,Thank you for your interest in our products. We are pleased to enclose our catalogue and price list.Our prices are competitive and we are willing to offer you a discount for a large quantity order. The minimum order quantity is 5000 pieces per item. Our delivery time is 30 days after receipt of your order and payment.We hope to establish business relations with your company and would be glad to receive your trial order.Yours faithfully,(签名)三、询盘回复范文：Dear Mr. Johnson,Thank you for your message of 23rd September inquiring about our product, 4-17k automatic temperature controller.This instrument has a temperature range of 0 to 800℃ with a control accuracy of ±0.5℃. The current price is USD75 per unit FOB Shanghai. The minimum order quantity is 500 units and the delivery time is 30 days after receipt of your purchase order.Attached please find our product catalogue and specification sheet. If you have any further questions, please do not hesitate to contact us.Yours sincerely,(签名)四、回复询盘并请求样品范文：Dear Mr./Ms. Su,Thank you for your email of 20th May inquiring about our product,the 3D printing pen.We are pleased to offer you our competitive prices and the following terms of trade:- Unit price: $15.5 FOB Shenzhen- Minimum order quantity: 1,000 units- Payment terms: 30% deposit by T/T, balance against copy of B/L - Delivery time: 30 days after receipt of depositIn order to help you make a better decision, we would like to send you a sample of our product. Would you please provide us with your Fedex or DHL account number for the freight charge? Alternatively, we can arrange sample shipment with freight prepaid by you.Please kindly let us know your feedback and we look forward to hearing from you soon.Best regards,(签名)五、回复购买意向范文：Dear Mr./Ms. Zhang,Thank you for your email of 10th July expressing your interest inpurchasing our product, the wooden bed frame.We are excited to provide you with the following details and terms of trade:- Product: Wooden Bed Frame (Size: 1800*2000mm)- Material: Solid Wood (Oak or Pine)- Price: $480 per set FOB Shenzhen- Minimum Order Quantity: 50 sets- Payment Terms: 30% deposit by T/T, balance against copy ofB/L- Delivery Time: 45 days after receipt of depositWe have attached the product specifications and several pictures for your reference. If you require a sample, we can send it to you for a unit cost of $80, which will be refunded upon receipt of your order.Please let us know if you have any additional questions or requirements. We look forward to working with you and appreciate your business.Best regards,(签名)六、回复取消订单范文：Dear Mr./Ms. Lee,Thank you for your email of 15th June informing us that you would like to cancel your purchase order for the metal bookends.We are disappointed to hear about your decision, but we understand that things can change. Please kindly provide us with your reasons for cancellation so that we can improve our service and products in the future.Regarding the cancellation process, we would like to remind you that according to our terms of trade, we will charge a fee of 20% of the total order value as a cancellation fee. As for the deposit, we will return 80% of it to you within two weeks.We hope that we can have the opportunity to cooperate with you in the future and that you will consider our products again. If there is anything we can do to assist you, please do not hesitate to contact us.Best regards,(签名)七、回复投诉范文：Dear Mr./Ms. Chen,Thank you for your email of 18th August expressing your dissatisfaction with our product, the aluminum case.We apologize for the inconvenience and the issue you have encountered. We would like to assure you that we take all customer complaints seriously and are committed to resolving the problem to your satisfaction.Could you please provide more details about the problem you are facing and attach some pictures to illustrate it? We will investigate the issue and take appropriate action accordingly.In the meantime, we would like to offer a refund for the damaged item or provide a replacement. Please kindly let us know which option you prefer and we will handle the matter promptly.We value your business and appreciate your feedback. If there is anything else we can do to assist you, please do not hesitate to contact us.Best regards,(签名)本文提供了七个不同情境下的英文商务邮件范文，包括回复询盘、发送报价单、确认订单、提供样品、回复购买意向、回复取消订单以及回复投诉。
回复询盘函电英文范文(热门10篇)
回复询盘函电英文范文(热门10篇)回复询盘函电英文范文第3篇回复询盘函电英文范文第6篇回复询盘函电英文范文第8篇Of course these quotations are all subject to the fluctuations of the market.这个外贸询盘，客户提到质量和交付对他们至关重要；为什么至关重要？首先你要了解客户的公司规模，越是大的公司对于诚信和准时供应就越是看重；由于他们一旦不能准时供应给到他们的客户，那可能造成的后续损失是特别巨大的。
1、先从回复询盘的格式说起，格式一般分为称呼、正文、敬祝语、落款几个部分。
回复询盘的几个原则：•主动出击，准时回复。
• 格式正确，有称呼，有落款。
14. 上述价目单是以付现金拟订的，我们认为还可以打许多折扣。
We think you can well accord us a substantial discount off your list prices，which we see are quoted net cash.15. 对这批数量大，商务英语询盘信，以现金支付的货，如你方能从价目表中，再给些折扣优待，当不胜感谢。
We shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity.16. 我公司的支付条件：以现金支付。
自发票开出之日起10天内付款者，打2%的折扣。
Our terms，as our invoice states，商务英语写作询盘，are 2% cash discount，商务英语回复函，only within ten days of date of invoice.回复询盘函电英文范文第9篇A: Dear Hugo Zhu, I wish you and your company all the best. We have received your letter of August 8. According to your request, our catalogue of refrigerated goods will be sent to you in our course and help you to choose.We will promote business and friendship. Good morning, dear sir. I hope you have a good weekend.I haven't heard from you for several days. Now I'm writing to remind you of our offer about the date of * *. According to your inquiry, have yoeceived (or checked) the price (you can add some words to introduce your products) Product advantages or other things to attract customers. If you have any comments, we will be very grateful. We are very glad to have the opportunity to keep in touch with you in the near future. We look forward to your timely reply.Thank you and send our most sincere greetings. If there is still no reply, you can write another one after about one or two months: Dear Sir, do you hope you are all right all the time? I am writing to keep in touch with you. If you have any new inquiry, please come.I will try my best to meet your requirements and meet your requirements at the most favorable price. How about the order (or business) for the project of ￥? If it is still waiting, I would like to provide our latest price to promote the opportunity of mutual cooperation. Thank you and good regards.中文翻译：A：敬重的朱雨果，祝您和贵公司一切顺当，我们收到您xx月xx 日的来信，根据贵方要求，我方冷藏货物的名目将在我们的课程中送到你方，并关心你方进行选择。
外贸函电询盘和回复范文
外贸函电询盘和回复范文第一篇：关于外贸函电初步询盘和回复在外贸业务中，函电是非常重要的交流工具，在外贸函电中询盘和回复是非常常见的函电类型。
下面是一篇关于外贸函电初步询盘和回复的范文，希望能为大家提供一些参考。
一、外贸函电初步询盘Dear Sirs/Madam,We have learned from the internet that you are one of the leading exporters of T-shirts in China, and we are interested in importing your products to our country.In order to give you a better understanding of our company, we would like to provide you with some basic information about us. We are a medium-sized company with a strong presence in the retail market. We specialize in men's and women's casual wear and sportswear, and have a network of over 200 retail outlets throughout our country.We would like to request a catalogue and price list of your T-shirts, along with information regarding minimum order quantities and delivery times. Please quote FOB Shanghai and CIF our port of destination, and kindly indicate your payment terms.We look forward to hearing from you soon.Yours faithfully,Michael Smith二、外贸函电初步询盘回复Dear Michael,Thank you for your inquiry about our T-shirts. We are pleased to learn of your interest and will be happy to supply you with our products.Please find attached our electronic catalogue and price list for your reference. Our minimum order quantity is 500 pieces per style, and delivery time is around 45-60 days after receipt of your order and deposit payment.We offer FOB Shanghai and CIF your destination port as per your request, and our payment terms are usually 30% deposit and 70% balance against copy of shipping documents or L/C at sight.If you have any questions or require further information, please feel free to contact us. We look forward to doing business with you. Best regards,Jane Lee第二篇：关于外贸函电进一步询盘和回复在出口贸易过程中，进一步的询问某一产品的详细信息是一种常见的交流方式，下面是一篇关于外贸函电进一步询盘和回复的范文，供大家参考。
《商务英语函电教程》unit 3询价与回复课件
General View General Enquiry is sent to acquire
some general information about products, such as asking for a catalogue, or price list, a sample, terms of payment.
Guidelines for Writing
(3). State briefly to first enquirers the strengths and advantages of your products. (4). If you are unable to supply the products required, give a reason or explanation in addition to expressing regret. Always end your letter positively by offering other products as substitutes so as to create a good impression, which hopefully result in more business.
Guidelines for Writing
(3)If it is a first enquiry, start your letter by informing how you obtained their name and address. Meanwhile, you can give a brief introduction of your own business. Some details about what you would like to get from the exporter would be mentioned in the end. (4)The tactic often used in order to invite better terms is to give the seller some hope of substantial orders or continued business by saying “Should your prices be competitive, we shall place an order…” or “If your quotation is favorable, we’ll place regular order with you.”
外贸函电Inquiry and Reply 询价及回复
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Specific Inquiry
Interested item Detailed info. Catalogue Price list Sample
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Counter offer to New Inquires 回复新客户的询盘
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Subject: Company profile & main products category
Dear Sally, Thank you for your inquiry for our products!
Here are our main categories below. 1. Hand tool & power tool 2. Art & craft 3. Home textile
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Practical Expressions
So pleased to receive your inquiry 很高兴收到您的询盘。 Thank you for your inquiry. 谢谢您的询盘。 Thank you for your prompt reply. 非常感谢您的及时回复。
Unit Three Inquiry and Reply
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Categories
General Inquiry Specific Inquiry
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General Inquiry
General info. Catalogue Price list Sample
外贸英语函电之咨询、旬盘及回复(英文版)PPT(共33页)
full range of sample sample book
全套样品
样品册
注意：在表示“……的样品”时，常接介词of或for
2.price 1）n.价格
a. Business is possible if you can raise(lift, improve) the price by 5%. 如你方出价能提高5%，可能成交。
If you cannot arrange entire quantity, please offer us at least half.
如果你方办不到全数，请至少报给我们半数
关于数量的表述：
1.追加数量
2.相应的数量
additional quantity corresponding quantity
2）discount v. 贴现，打折扣 Bills can be easily discounted in London.
汇票在伦敦贴现毫无困难。
If you can discount your price by 10%, we are ready to take 300 bales. 如果你方价格能予以九折处理，我方乐于接受300包。
4) 分期付款 instalment payment
5.(a) under separate cover =by separate post =by separate mail 另封，另邮寄
We are mailing you, under separate cover, photographs of the ordered goods. 我们另寄你所订货的照片。 (b) under cover=herewith 随函
Could you accept delivery in July or September? May I draw your attention to item 14?
卖方回复询盘函电英文范文(7篇)
卖方回复询盘函电英文范文(7篇)卖方回复询盘函电英文范文第4篇Heavy enquiries witness the quality of our products.大量询盘证明我们产品质量过硬。
As soon as the price picks up, enquiries will revive.一旦价格回升，询盘将恢复活跃。
Enquiries for carpets are getting more numerous.对地毯的询盘日益增加。
Enquiries are so large that we can only than allot you 200 cases.询盘如此之多，我们只能分给你们200箱货。
Enquiries are dwindling.询盘正在缩减。
Enquiries are dried up.询盘正在绝迹。
They promised to transfer their future enquiries to Chinese Corporations.他们答应将以后的询盘转给中国公司Generally speaking, inquiries are made by the buyers.询盘一般由买方发出。
Mr. Baker is sent to Beijing to make an inquiry at ChinaNational Textiles Corporation.贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available.很遗憾，你们所询的货物此刻无货。
In the import and export business, we often make inquiries at foreign suppliers.在进出口买卖中，我们常向外商询价。
To make an inquiry about our oranges, a representative of the Japanese pany paid us a visit.为了对我们的橙子询价，那家日本公司的一名代表访问了我们。
外贸函电询盘和回复范文
外贸函电询盘和回复范文文章一：外贸函电询盘和回复范文外贸函电是国际贸易中常用的一种沟通工具，有效的外贸函电有助于顺利完成各项商务合作，提高商务合作效率，今天我们就来深入了解一下外贸函电的询盘和回复范文。
询盘是外贸贸易中最常见的函电之一，它主要是客户向供应商询问有关一项产品或服务的具体情况，因此它的内容要清晰明了，这样才能更好的为客户解决疑问并提供华丽的服务。
下面是一篇询盘范文：Dear Sir/Madam,We are interested in your products and would like to receive your current catalogue, price quotation, and delivery terms. Specifically, we are inquiring about your range of household electronic goods and appliances.We are a leading electronics distributor in our country and are looking for long-term business partners in this sector. We are particularly interested in a high-quality and affordable product range that will appeal to our customers.Please provide us with the above information and advise us on any special deals or promotions that you are currently offering. If your products and services meet our expectations, we would be interested in establishing a strong and mutually beneficial business relationship with your company.Thank you for your attention to this matter. We look forward to hearing from you soon.Sincerely,XXXX而对于这样的询盘，供应商在回复的时候应该根据客户的需求来全面而详细地回复，以答复客户的问询。
英文回复询盘邮件格式范文
英文回复询盘邮件格式范文Thank you for your inquiry regarding our products. We appreciate your interest in our company.In response to your questions:1. Yes, we do offer bulk discounts for large orders. The specific discount amount will depend on the quantity you are looking to purchase. Please let us know the exact quantity you are interested in, and we can provide you witha customized quote.2. Our standard payment terms are 30% deposit upfront, with the balance due upon completion of the order. However, we are flexible with payment terms and can discuss alternative arrangements if needed.3. We currently ship to most countries worldwide. Please provide us with your shipping address so we can calculate the shipping costs for you.4. Our lead time for production is typically 4-6 weeks, depending on the size of the order and our current production schedule. We will provide you with a moreaccurate timeline once we have more details about your order.5. We can certainly provide you with samples of our products. Please let us know which specific products you are interested in, and we can arrange for samples to be sent to you.中文回答：感谢您对我们产品的询盘。
英文函电 3 询盘(inquiry)
Sample letter 1
• Dear Sirs, • Seeing your advertisement in the Japan Trade Directory, we ask you to kindly send us as soon as possible your latest price list of Japanese sundry goods, including synthetic fiber goods, with the lowest quotations, together with an illustrated catalogue. • We shall be pleased to have you inform us of your best terms and conditions. • We are looking forward to receiving your immediate reply. • Yours faithfully,
• be interested to do sth. 对做某事感兴趣 • They are interested to export HandEmbroidered Silk Scarf. • 他们对出口手绣丝围巾 a particular product 单个商品， 标号商品 • Translate the following sentence and tell the difference between item and goods: • We have seen your goods and are quite interested in your item No. TK-103. • 我们已经了解了你们的商品，并对货号为 TK-103的商品特别感兴趣。
《商务英语函电教程》unit 3询价与回复
Specimen Letter-2 （Reply to Importer’s Enquiry）
Fujian Provincial Arts and Craft I/E Corporation 12-11/F, Zhongshan Mansion, 123 Hudong Road, Fuzhou, China
On regular purchase of over 100 dozen of individual items, we would give a discount of 3%. As to payment, we usually accept payment by sight L/C. We assure our clients of delivery within 20 days after receipt of L/C. In addition to bamboo and straw articles, we also deal in carvings, porcelains, wooden products and a wide range of Christmas gift items, details of which you will find in the catalogue. If you need any further information, please let us know. We look forward to welcoming you as our customer. Yours sincerely, Mr. Wang Sales Manager
We are large dealers in arts and crafts, having over 15 years experience in this particular line of business. Provided quality and prices are satisfactory, there are prospects of good sales in our market. When replying, please state terms of payment and discounts you would allow on purchase of quantities of over 100 dozen of individual items. We look forward to your early reply.
外贸英语函电3询盘
Enquiry Enquiry/Inquiry
We are glad to note from your letter of 1 September that, as exporters of Chinese Cotton Piece Goods, you are desirous of entering into direct business relations with us. This happens to coincide with our desire. At present, we are interested in printed shirting and shall be pleased to receive from you by airmail catalogues, sample books and all necessary information regarding these goods so as to acquaint us with the quality and workmanship of your supplies. Meanwhile, please quote us your lowest price CIF Vancouver, inclusive of our 5% commission, stating the earliest date of shipment. Should your price be found competitive and delivery date acceptable, we intend to place a large order with you.
Enquiry Enquiry/Inquiry
从你9月1日函得悉你公司作为中国棉布的出口商愿与我公 司建立直接业务关系，这恰巧与我们的愿望一致。 目前我们对印花细布有兴趣，请航寄商品目录、样品本以 及有关此项商品的一切必要资料以便我方能对你方所供商 品的质量和工艺有所了解。同时请你方报 CIF 温哥华，包 括我方5%佣金的最低价，并注明最早交货期。
外贸函电询盘和回复范文
外贸函电询盘和回复范文第一篇：外贸函电询盘外贸函电询盘是经常在外贸业务中使用的重要工具。
一个优秀的询盘能够引起客户的关注和兴趣，从而让你有更多的机会赢得订单。
以下是一个范例外贸函电询盘，供大家参考。
Dear Sir/Madam,We are writing to inquire about your company’s products and services. We are interested in your line of furniture and would like to receive more information on your product range and pricing. We are a large retailer with stores throughout Europe and we are constantly looking for new suppliers to add to our range of products. We believe that your furniture would be a great addition to our collection and we are excited to learn more about what you have to offer.Could you please provide us with a catalogue of your products? We would also like information on your pricing, minimum order quantity and delivery times. We are looking to make a large initial order and would like to know if you are able to offer any discounts or incentives for bulk orders.Thank you for your assistance with our inquiry. We look forward to hearing from you soon.Best regards,[Your Name]这个询盘简洁明了，重点突出，询问了对方的产品和价格等关键信息。
外贸英语函电Unit_03_询盘及回复1
（5） We should like to know if you allow discounts.（我们 询问对 想知道，你方是否给我们折扣。）
方所能
提供的
折扣， Please let us have your lowest FOB prices, together 写清你 with your terms of business, and state your best 所能接 delivery date.（请告知贵公司最低离岸价和交易条件， 受的支 并说明最早交货日期。）
付条件 We require the goods delivery would be effected 和期望 within six weeks of order.（我们要求在下订单后六周 的交货 内供货。）
时间
Will you please let us know by 4 April so that we can place our order promptly.（请在4月4日前告知我们， 以便我方及时下单订货。）
3.2 Writing Skills（写作技巧）
写作步骤
表达方式
（1） Your name has been given us by the Chamber of
说明信 Commerce/ the… Embassy/ the… bank in…).（我们
息来源 （告知
从在……地方的商会/从……使馆/从……银行获悉你 方名称。）
（6） 表示定 购货物 的可能 性
Please let us know by return of post whether you would be interested in such an order.（请发信告知 我们，你方是否对这样的订单感兴趣。）
外贸英语函电3咨询、旬盘及回复
6.quality n. 质量 adj.高质量的 质量, Quality is the essence of this order. 质量是这笔订货的关键。 This is a quality product. 这是一种高质量的产品。
平均质量 精选的质量 最好的质量 average quality choice quality best quality 一般水平以上的质量 above the average quality 一般水平以下的质量 below the average quality 尚好的质量 大路货 fair quality fair average quality(F.A.Q) 次质量 低质量 inferior quality low quality
询价的回复
在回复询价时一定要及时认真，因为每接收到一 封询价信，就意味着有了做成交易的机会。即使一时 没货，也不要置之不理或者简单的说句“无货”了事。 要采取积极主动的态度，有礼貌地、得体地作出回复。 注：假如不能提供对方感兴趣的商品，暂时无货的， 假如不能提供对方感兴趣的商品，暂时无货的， 可以在交货期上做文章，长期无货的， 可以在交货期上做文章，长期无货的，可以向对方 推荐类似的产品。 推荐类似的产品。 Could you accept delivery in July or September? May I draw your attention to item 14?
5.(a) under separate cover =by separate post =by separate mail 另封，另邮寄 We are mailing you, under separate cover, photographs of the ordered goods. 我们另寄你所订货的照片。 (b) under cover=herewith 随函 We are sending you under cover a copy of our price list.= We are enclosing(herewith) a copy of our price list.随函寄去我方价目表一份。
外贸英语函电的询盘及回复(全流程每个步骤,直接复制可用!)
外贸询盘回复黄金模板常常听到业务员抱怨“询盘质量不高”、“有询盘没转化”、“有些印度客户只是来比价格的”……想必大家都不陌生！但难道只有平台问题、客户问题吗？我们自身的处理真的没问题吗？外贸员在回复询盘时经常出现的问题有哪些？询盘的回复规则：1、回复及时（24小时内是黄金时间）2、内容专业（清晰、简洁、完整）3、格式规范（别忽略问候语，结束语等细节）客户主动询价、我方报价一般回复Dear Mr./Ms XXThanks for your inquiry about XX products!Now we here kindly quote you our best XX price as following:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon产品的库存不多Dear X,Tank you for your inquiry.Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)客户所要产品断货Dear X,We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.Please let me know for any further questions.Thanks.Best Regards,(Your name)向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards问客户对报价的意见第一次询问Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Have you received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.第二次询问Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!第三次询问Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2016. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2016. But still no reply. Now I'd like to know whether you still interested in this item.Looking forward to hearing from you soon.重新报价Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,you haven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2016. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.报价不回复方式一Dear X,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do better.方式二Dear sir,Did you receive our quotation on Apr 12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regards.回应买家砍价方式一Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that low p rice you asked for.We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.However, we’d like to offer you some discounts on bulk purchases.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)方式二Dear X,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela.提醒买家尽快付款方式一Dear X,We appreciated your purchase from us.However, we noticed you that h**en’t made the payment yet.This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again!Looking forward to hearing from you soon.Best Regards,(Your name)方式二Dear X,We appreciate your order from us. You have chosen one of the bestselling products inour store. It’s very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.We noticed that you hadn’t finished the payment process for the order. We’d like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.Best Regards,(your name)PS: We are one of the biggest suppli ers on . With more than 3 years’ experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to help you.未付款订单Dear $buyer,We have got your order of XXXXXX。
外贸函电InquiryandReply询价及回复
关于您询价的行李包，请看附件/下述的 报价单。
Pls find our updated price list for our beauty cases in attachment.
关于我司的化妆箱，请看附件更新过的
报价单。
2020/7/23
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Attached the photos for our wooden products for your selection.
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标准，第三方验厂报告。
Interpretation
型号 规格 尺寸 重量 包装方式 箱规 毛/净重
2020/7/23
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型号 Article No. / Item No. 规格 specification 尺寸 size 重量 weight 包装方式 packaging 箱规 ctn size 毛/净重 G.W./ N.W.
2020/7/23
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Practical Expressions
So pleased to receive your inquiry 很高兴收到您的询盘。 Thank you for your inquiry. 谢谢您的询盘。 Thank you for your prompt reply. 非常感谢您的及时回复。
大论，有人喜欢根据客户的推荐
来选择产品，不能一竿子打翻一
船人。所以对于语焉不详的询盘，
2也020/7/要23 找到切入点和突破口。
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Subject: Company profile & main products category
Dear Sally, Thank you for your inquiry for our products!
2011外贸函电中的询盘、发盘_、还盘_接受范文
1询盘Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.Yours sincerely,Susan BlockManagerA ReplyDear Ms Block,We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered.Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.Yours truly2.Dear Mr. Lu,We have noticed from your advertisement 1 in 2 that you export large quantities of cushions3 to European market.Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 .Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.We are looking forward to your early reply.Yours faithfullyA ReplyDear Mr. Bean,We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions.We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price.Best regards,Yours sincerely一、中英文函电范文对照1、外贸函电:回信外贸函电:回信（英文版）Dear Mr. / Ms,Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely外贸函电:回信（中文版）尊敬的先生，感谢你来信对我的任命表达的祝贺。
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（5） 询问对方所能 提供的折扣， 写清你所能接 受的支付条件 和期望的交货 时间
Please let us have your lowest FOB prices, together with your terms of business, and state your best delivery date.（请告知 贵公司最低离岸价和交易条件，并说明最早交货日期。）
specific enquiries (具体询盘) for specific information：具体询问商品名称(the name of the commodity)、规格(the specifications)、数量 (the quantity)、单价(the unit price FOB… CIF…),装 船期(the time of shipment)、付款方式(the terms of payment)
Unit 3 Enquiries and Replies 询盘和回复
1
目的: 了解询盘的基本写作技巧和回复。 交易磋商的一般程序分为“询盘”、“发盘”、“还盘” 和“接受”或“拒绝”几个环节。 询盘（Enquiry）又称询价，是指买方或卖方向对方询 问以价格为中心的各种相关的交易条件，包括一般询价 （General Enquiry）和具体询价（Specific Enquiry）。
We require the goods delivery would be effected within six weeks of order.（我们要求在下订单后六周内供货。） effect delivery 发货
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discount △ △ △ △ △ cash discount
n 折扣 特别折扣 现金折扣 同业折扣，商业折扣 数量折扣 削价，降价，无销路的
Please quote us your most favorable price CIF Seattle for the above goods, including our 5% commission.
请就上述货物向我方报CIF西雅图最优惠价，含佣金5%。
写作步骤
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表达方式 We should like to know if you allow discounts.（我们想知道， 你方是否给我们折扣。）
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quote v 报价， 与介词for连用 quotation n报价，与动词make，send，give，cable，fax连用，后接 介词for，但当买方提及卖方报价时一般用介词of △ quote sb. a price for sth. △ quote sb. for sth. △ quote sb. a price △ quote a price △ quotation of your company
CIF：价格术语“Cost, Insurance and Freight”成本、保险加运费， 后接目的港名称，表示卖方要承担包括到目的港的运费和保险费， 风险自货物装船后转移给了买方。又称到岸价。
3.2 Writing Skills of Enquiries
4
写作步骤
表达方式 Your name has been given us by the Chamber of Commerce/ the… Embassy/ the… bank in…).（我们从在……地方的商会/ 从……使馆/从……银行获悉你方名称。） Your firm has been recommended to us by Bayer AG, with whom we have done business for many years.（多年来与我们有业务联 系的拜尔股份公司将贵公司推荐给我们。） Messrs. Smith & Jones have given me your name as sole agents for…（XX公司向我们介绍了作为……独家代理的贵公司的名 称。）
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写作步骤
表达方式 We are pleased to enclose …（我们很高兴附寄给您……。） We have the pleasure of enclosing …（我们很高兴附寄给 您……。）
（2） 表示很高 兴寄……给 We are sending you our latest price list and catalogue.（我们附 对方 寄给您我们的最新价格表和产品目录。）
3.1 Classification and Content of Enquiries
2
Байду номын сангаас
Definition: A Request for Information general enquiries (一般询盘) for general information：information about various goods : 目录(a catalogue)、价目表或报价单(a pricelist or quotation sheets)、样品 (a sample)、图片 (illustrated photo prints)
a special discount trade discount quantity discount at a discount
△
to give (allow, make, grant) sb. a discount 打折扣
We agree to give you 15% discount provided you order 100,000 sets. 我方 同意给你方百分之十五的折扣，但你方得订购十万套才可以。
几个重要的价格术语
3
FOB ： “Free on Board”船上交货价， 后接装运港名称，表示 卖方在装运港交货，交货之前的所有费用和风险都由卖方承担； 当货物装上船后，风险随即转移给了买方，且之后的费用（包括 运费）等皆由买方承担。又称离岸价。 CNF或CFR：“Cost and Freight”成本加运费，后接目的港名称， 表示卖方要承担包括到目的港的运费，风险自货物装船后转移给 了买方。
折扣（discount）是卖方按照原价给买方以一定的减让。 佣金，习惯上应先由卖方收到全部货款后，再支付给中间 商。折扣一般可由买方在支付货款时预先扣除。
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佣金
明佣的表示方法有三种：
一是用文字说明。 如：USD 100 per M/T CIF London including 3% Commission 二是直接在贸易术语后面加上Commission的缩写字母“C”和所 付的佣金率。 如：USD 100 per M/T CIF C 3% London 三是绝对数表示。 如：Pay commission USD100 per M/T
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写作步骤
表达方式
Will you please let us know by 4 April so that we can place our order promptly.（请在4月4日前告知我们，以便我方及 时下单订货。） （6） 表示定购货物 的可能性
Please let us know by return of post whether you would be interested in such an order.（请发信告知我们，你方是否对 这样的订单感兴趣。）
写作步骤
7
表达方式 If your prices are in line , we trust important business can be concluded.（如你方价格可行，相信我们能达成大笔交易。）
（4） 强调对方 所报价格 应合理和 具有竞争 性
Kindly favour us with the lowest cash price for the goods. （敬请 告知该货以现金支付的最低价格。） Cash payment 现金付款 If your quotation is really competitive, …（如果你方报价具有竞 争力，……。） We have to point out that we intend to place a large order with you if the price is attractive.（请注意，如你方价格具有吸引力， 我们将大量订购。）
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3.2 Writing Skills of Replies
写作步骤 表达方式 Many thanks for your enquiry of …（多谢您于……日的询价。）
Thank you for your enquiry and for your interest in our （ 1） 感谢对方的 products.（感谢你方询价以及对我方产品的兴趣。） 询价 We thank you for your enquiry of …（对你方在……日的询价 信深表感谢。）
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写作步骤
表达方式
We are confident you will find our products the finest on the market and considerably better than those of our competitors who supply your market at present.（我们确信，您将会认为 我方产品是市场上最好的，大大优于竞争对手目前所供的产 品。）
catalogue n. 商品目录册 △ the latest catalogue 最新目录 △ illustrated catalogue 附有说明书（插图）的目录 △ list 货单 △ brochure 小册子 △ leaflet 单页的商品说明书 △ pamphlet 小册子
△ the full details of ….的全部细节 △ all necessary information 所有必要的信息