酒店退房英语情景对话
写出酒店离店的对话英语作文
写出酒店离店的对话英语作文"Good morning, sir. How can I assist you with your checkout today?""Hello, I'd like to check out of my room, please.""Certainly, sir. May I have your room number?""It's 407.""Alright, let me pull up your reservation. One moment, please." The front desk clerk tapped away at the computer, verifying the guest's information. "Okay, I have your details here Mr. Smith. You were staying with us for 3 nights, checking in on the 15th and checking out today the 18th. Does that sound correct?""Yes, that's right.""Wonderful. Let me just go over the charges with you. Your nightly rate was $150 plus tax, so the total for your 3-night stay comes to $495. Did you have any additional charges I should be aware of suchas room service, minibar, or parking?""No, nothing else. The $495 looks right.""Great, let me just process that payment for you then." The clerk swiped the guest's credit card and waited for the transaction to be approved. "Alright, the payment has gone through successfully. I've also printed out a copy of your folio for your records."The guest took the folio and quickly glanced it over. "Looks good, thank you.""Is there anything else I can assist you with before you depart? Would you like a taxi called or help with your luggage?""No, I've got it all handled. I'll just be heading out.""Wonderful. On behalf of the entire team here at the Acme Hotel, we'd like to thank you for choosing to stay with us. We hope you had a wonderful visit and we look forward to welcoming you back again soon.""Thank you, it was a great stay. Goodbye.""Goodbye, Mr. Smith. Safe travels!"The guest made his way to the hotel's revolving doors, pulling his suitcase behind him. As he stepped outside, he was greeted by the warm, sunny weather - a pleasant contrast to the rainy conditions during most of his trip. He paused for a moment, taking a deep breath of the fresh air before heading towards the parking lot to retrieve his car.Once behind the wheel, he reflected back on his 3-night stay at the Acme Hotel. Overall, it had been a very positive experience. The room was clean and comfortable, the staff had been friendly and accommodating, and the hotel's location downtown was incredibly convenient for all of the meetings and sightseeing he had planned.As he merged onto the highway, the guest couldn't help but think about how seamless the checkout process had been. The front desk clerk had been thorough yet efficient, quickly reviewing the charges and processing the payment. There was no hassle or delays - just a smooth, pleasant interaction to cap off his visit.That level of customer service really stood out to the guest. In his experience, hotel checkouts could sometimes be a headache, with lines of impatient guests waiting to speak to an overworked staff member. But the Acme Hotel had clearly trained their employees well, empowering them to handle checkout procedures in acourteous and professional manner.The guest made a mental note to leave a positive review for the hotel online. He knew from his own research that a hotel's reputation could make or break a traveler's decision on where to stay. And the Acme Hotel had certainly earned his stamp of approval through its exceptional service and attention to detail.As he continued down the highway, the guest's thoughts shifted to planning his next trip. No doubt he would be returning to the Acme Hotel in the future, especially if his upcoming travel plans brought him back to this city. The combination of a great location, comfortable accommodations, and top-notch customer service was hard to beat.The guest smiled to himself, feeling grateful for such a pleasant hotel experience. It was the little things that could really make a difference - from the friendly greeting at check-in to the seamless checkout process. The Acme Hotel had nailed all of those details, leaving a lasting positive impression on this particular traveler.。
英语对话关于酒店退房
英语对话关于酒店退房在我国,对话教学是伴随新课程改革而出现的一种新的教学形态,在近几年倍受关注。
店铺整理了关于酒店退房英语对话,欢迎阅读!关于酒店退房英语对话一A:What's the matter?A:有什么事情?B:Checking out, please.B:我要退房。
A:Can I have your keys,please? Thank you. Here's your statement.A:能把钥匙给我吗?谢谢。
这是您的账单。
B:Excuse me. What are these charges?B:对不起。
这几笔钱是怎么回事?A:Oh,these are the phone charges and these are for something from the bar.A;哦,这些是电话费,这些是酒吧里的开销。
B:Wait a minute. I made a phone call , but I never made a connection.B:等等。
我是打过一个电话,可我没有打过外线啊。
A:I know, sir. Those aren't telephone company charges. Those are hotel charges.A:我知道。
先生。
这些不是电话公司的收费,这些是旅馆收的。
B:Isn't that a bit excessive?B:这是不是有点过分?A:I'm sorry,sir. It's our policy.A;对不起,先生。
这是我们的规矩。
B:OK. Here is the money.B:好了。
给你钱。
A:Thank you. Welcome to our hotel again.A:谢谢。
欢迎再来。
关于酒店退房英语对话二A:Can I help you, sir?先生,我能帮您吗?B:Yes, I'm checking out.是的,我要退房。
客人打电话取消预定好的房间-酒店电话英语情景对话
有预定就会有取消,下⾯这段酒店电话英语情景对话中,客⼈打电话到客房部取消已经预定好的酒店。
C:Room Reservations.May i help you,madam?客房预定。
需要我帮忙吗,夫⼈?G:I'd like to cancel a reservation.我想取消预订。
C:In whose name was the reservation?是⽤谁的名字预定的?G:Jack Bruder.杰克布鲁德尔C:How do you spell that,please?怎么拼写呢?G:B-r-u-d-e-r.B-r-u-d-e-r.C:What was the date of the reservation?预订的⽇期是什么呢?G:From October 2nd for 3 nights.从10⽉2⽇开始起,3晚C:Excuse me, but is the reservation for you?对不起,是为您预定的?G:No,it's for my friend.不,是给我朋友订的C:May i have your name and phone number ,please?能告诉我你的名字和电话吗?G:Yes,it's Mary Calson and my number is 365-7071.恩,我叫玛丽,我的电话是365-7071C:Thank you ,ma'am.I'll cancel Mr.Bruder's reservation from October 2nd for 3 nights.My name is Jason and we look forward to another chance to serve you.谢谢你太太我们将取消布鲁特尔从10⽉2号起三晚的预定,我的名字叫杰桑,期望下次有机会为您服务。
退房服务流程对话英语
退房服务流程对话英语Hotel Checkout Service Dialogue.Front Desk Clerk: Good morning, how may I assist you today?Guest: Good morning, I'm checking out today.Front Desk Clerk: Thank you for letting me know. Could you please provide me with your room number and name for verification?Guest: Sure, my name is John Smith, and I'm staying in room 123.Front Desk Clerk: Thank you, Mr. Smith. I see that your checkout date is today. Would you like to extend your stay?Guest: No, I'm afraid not. I have to be on the road early tomorrow.Front Desk Clerk: I understand. Could you please confirm if you've settled your bill?Guest: Yes, I believe I've paid everything. I had the room service last night, but I think that's all.Front Desk Clerk: Thank you for confirming. Just to be sure, would you like to check your bill again?Guest: No, I trust your calculations.Front Desk Clerk: Thank you, Mr. Smith. Would you like assistance with your luggage?Guest: That would be great. I have a few bags.Front Desk Clerk: Sure, I'll arrange for the bellboy to assist you. Do you need a taxi or are you driving?Guest: I'll be taking a taxi. Could you please call one for me?Front Desk Clerk: Absolutely. Do you have a preferred taxi company?Guest: No, any reliable one would be fine.Front Desk Clerk: Noted. I'll arrange for a taxi to arrive shortly. Do you need a receipt for your stay?Guest: Yes, please.Front Desk Clerk: Sure, I'll print that out for you. While we wait for the taxi, would you like to enjoy a cup of coffee or tea from our lobby?Guest: That sounds nice. I'll have a cup of coffee, please.Front Desk Clerk: Excellent choice. I'll have that ready for you right away. Meanwhile, if there's anything else you need or if you have any feedback about your stay, please don't hesitate to tell me.Guest: The stay was comfortable, and the staff was friendly. I'll definitely recommend your hotel to my friends.Front Desk Clerk: Thank you for your kind words, Mr. Smith. We're glad to have had you as our guest. Here's your coffee and your receipt.Guest: Thank you. The coffee smells great.Front Desk Clerk: You're welcome. The bellboy will assist you with your luggage as soon as the taxi arrives.Guest: Great. I appreciate your help.Front Desk Clerk: It's our pleasure, Mr. Smith. While we wait, is there anything else I can assist you with?Guest: No, I think I'm all set. The taxi should be here soon, right?Front Desk Clerk: Yes, it should arrive within the next few minutes. In the meantime, please enjoy your coffee.Guest: Thank you. This was a nice way to end my stay.Front Desk Clerk: We're glad to hear that. Here's to hoping we'll see you again soon.Guest: I'll certainly keep that in mind.Front Desk Clerk: The taxi is here, Mr. Smith. The bellboy will help you with your luggage.Guest: Thank you for everything. It was a pleasure staying at your hotel.Front Desk Clerk: Thank you for choosing us, Mr. Smith. We hope to see you again soon. Safe travels!Guest: Safe travels to you too!This concludes the checkout service dialogue at a hotel.It covers the basic steps of verification, bill settlement, luggage assistance, and taxi arrangement, ensuring a smooth and pleasant departure for the guest.。
前台退房流程英文对话
前台退房流程英文对话
English:
Upon check-out at the front desk, the guest will need to settle any outstanding payments for their stay. The front desk agent will provide a final bill and go over all charges with the guest, ensuring that everything is accurate. The guest will also be asked to return any room keys or access cards that were given to them during their stay. Once everything is settled, the front desk agent will thank the guest for staying and may ask for feedback on their experience. The guest will then be free to leave and may be offered assistance with any luggage if needed.
Chinese:
在前台退房时,客人需要结清他们住宿的所有费用。
前台工作人员将提供最终账单,并与客人一起核对所有费用,确保一切准确无误。
客人还需要将住宿期间提供给他们的任何房间钥匙或门禁卡归还。
一切都处理完毕后,前台工作人员会感谢客人入住,并可能会询问客人对住宿体验的反馈。
客人可以自由离开,并在需要时可以得到搬运行李的帮助。
酒店英语接待退房对话
酒店英语接待退房对话Guest: Good morning! I'd like to check out of my room.Hotel Receptionist: Good morning! Sure, may I have your room number, please?Guest: Yes, it's room 205.Hotel Receptionist: Thank you. Let me just confirm your checkout details. Your total bill is $120.00. Would youlike to pay by cash or credit card?Guest: I'll pay by credit card.Hotel Receptionist: Perfect. Could I have your card, please?(The guest hands over their credit card)。
Hotel Receptionist: Thank you. Your card has beenprocessed. Here is your receipt.Guest: Thank you.Hotel Receptionist: Is there anything else I can help you with?Guest: No, that's all. Thank you for your help!Hotel Receptionist: You're very welcome! Have a wonderful day!Additional Check-Out Dialogue:Guest: Good afternoon. I'm here to check out.Hotel Receptionist: Good afternoon. Thank you for choosing our hotel. May I have your name and room number, please?Guest: My name is John Smith, and my room number is 312.Hotel Receptionist: Thank you, Mr. Smith. Let me just confirm your checkout details. Your total bill is $150.00.Guest: Yes, that's correct.Hotel Receptionist: Would you like to pay by cash or credit card?Guest: I'll pay by debit card.Hotel Receptionist: Perfect. Could I have your card, please?(The guest hands over their debit card)。
有关于居住酒店的情景英语对话
有关于居住酒店的情景英语对话一饭店退房Checking outAExcuse me. I'd like to check out, please.对不起,我要退房,谢谢。
BOf course, sir. Did you have anything from the minibar?好的,先生,您有使用冰箱内的东西吗?ANo.没有。
BOk, the total would be $367 and 65 cents.How would you pay?好的,房账一共是367.65美元,您要怎么付?ABy American express, if that's ok.美国运通卡,如果可以的话。
BOf course, sir. Will you need taxi?当然,先生,您待会需要计程车吗?AThat's ok. I'm expecting a lift from my friend.没关系。
我有朋友会来接我。
二我预订过一个房间AGood evening,sir. can I help you ?晚上好,先生。
我能效劳吗?BI have a room registered in your hotel. My name is Charles Hill.我在您们的旅馆订个一个房间,我叫查尔斯希尔。
AJust a minute,please.请稍等。
BYes,a single room for March 28.对,3月28日,一个单人房间。
AThat's right.正是。
感谢您的阅读,祝您生活愉快。
旅游团离开酒店手续英语对话
旅游团离开酒店手续英语对话旅游团离开酒店办理退房手续的英文对话一:Check Out.办理退房手续。
Hello miss.check out please.你好,小姐。
退房。
OK,may I have your key?好的,能把钥匙给我吗?Sure.here you are.可以,给你。
Was everything satisfactory?您在这里住的还满意吗?Yes.I enjoy my stay here.是的,我住的非常愉快。
You have stayed here for 3 nights,that's $230. 您在这里住了3天,一共是230美元。
Here is the money.给你钱。
旅游团离开酒店办理退房手续的英文对话二:Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?这里是礼宾台,有什么可以帮到您的吗?Guest (G): I’m going to check out soon. Could you pick up my luggage, please?我要退房了,你能上来拿行李吗?BC: Certainly, sir. May I have your room number, please?可以的,能告诉我您的房间号码吗?G: Yes. It’s 2932. 。
好的,2932房。
BC: Room 2932.We will send a bellman immediately. Could you wait in your room, please?2932房,我们会马上派一名行李员上去,您在房间里等,行吗?Bellman (B): Good morning, sir. I’ve come for your bags.早上好,先生,我是来帮您出行李的。
G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.谢谢,你帮我拿这两个行李箱好吗,我拿背包。
酒店退房 英语
酒店退房英语Hotel Check-Out: How to Properly Depart from a HotelChecking out of a hotel is often a simple and straightforward process, but it is essential to follow the correct procedures to ensure a smooth departure. This article will guide you through the necessary steps for checking out of a hotel, making your experience hassle-free.1. Settle Your Bill:Before checking out, it is crucial to settle your bill. Visit the front desk and provide them with your room number or name, so they can retrieve the details of your stay. The hotel staff will prepare an itemized bill including room rate, taxes and any additional charges incurred during your stay, such as room service or mini-bar usage. Review the bill to verify its accuracy, and then proceed with the payment. Cash, credit cards, and sometimes other forms of payment are accepted, depending on the hotel's policy.2. Return Any Hotel Property:Before leaving your room, double-check that you have not forgotten any personal belongings. It is also important to gather any hotel property you may have in your possession, such as room keys, keycards, or any other access cards provided by the hotel. These items are the hotel's property, and returning them is an essential part of the check-out procedure. If you fail to return these items, you might be charged a fee.3. Check Your Room:Before leaving, take a few minutes to thoroughly check your room.Ensure that you have not left anything behind, particularly valuables or personal items. Check the bathroom, drawers, closets, safe, and other areas of the room to ensure you have retrieved all your belongings. Notify the hotel staff immediately if you discover any items left behind or any damage to the room.4. Settle Additional Charges:If you used any additional services during your stay, such as spa treatments or in-room movies, you might have charges for these. In some cases, the charges will be included in your final bill. However, it is a good practice to double-check and ensure that any extra expenses are properly settled before leaving the hotel.5. Request a Receipt:After completing the check-out process, request a receipt from the front desk. The receipt will serve as proof of payment and document your stay. It is advisable to retain this receipt for your records, especially if you anticipate needing to provide evidence of your stay in the future, such as for expense reimbursement purposes.6. Provide Feedback:Before departing, take the opportunity to provide feedback on your stay. This feedback is valuable to the hotel, as it helps them improve their services and facilities. Some hotels provide survey cards or online feedback forms, while others may request feedback through email or other means. Your input can make a difference and improve future guests' experiences.In conclusion, checking out of a hotel involves settling your bill,returning any hotel property, checking your room, settling additional charges, requesting a receipt, and providing feedback. By following these steps, you can ensure a smooth and efficient departure from the hotel.。
酒店预订入住及退房英文版
Receptionist :R Guest :GRESERV ATION AT A HOTEL BY TELEPHONER:Good evening.Peace Hotel Reservation.May I help you?G:Yes.I 'm calling from Miami.I would like to book 3 standard double bed for three days.R:All right.For which days please?G:Next week.From Thursday to Friday.R:Could you give me your reservation before you arrive.G:All right.I'll do that.CHECK INTO THE HOTELR:Good evening.Welcome to Peace Hotel.What can I do for you,sir?G:Yes,I'm Tom Addison.I have reservation with you.R:Let me check.Yes,there it is.You booked double bed for three days.We are glad to have you here,Mr Addison.May I have your passport please? G:Here you are.R:Would you please fill out the registration form?G:Here it is.Is it all right?R:Yes,thanks.Here are the key cards to Room 3061,Room 3062,Room 3063.G:Can Igo to the rooms now?R:Sure,the bell-man will show you the way.G:Thanks.And when shall I check out?R:Any time before 11:00am on Friday.G:All right.I will remember that.CHECK OUTR:Good morning.Can I help you ,sir?G:I would like to check out.R:Ok.Would you please tell me your name and room number?G:Tom Addision,Room 3061,Room 3062,Room 3063.R:That’s right.What’s the rate per night?R:$59 per night.You stayed for 3 days,that is $177.How would you like to pay?G:In cash,please.Here you are,$200.R:Thank you.Here is the change,$23.Please take it.。
退房英语情景对话
退房英语情景对话Guest: I'd like to check out now, please.客人:我想现在退房。
Front Desk Clerk: Sure, may I ask how your stay was?前台接待员:好的,请问您的住宿体验怎么样?Guest: Overall, it was a great experience. The room was comfortable and the staff was very friendly and helpful.客人:总体来说,这是一次很棒的体验。
房间很舒适,员工们也很友好、乐于助人。
Front Desk Clerk: I'm glad to hear that. Would you mind sharing any areas where we could improve?前台接待员:听到这些我感到很高兴。
您能否告诉我们我们可以改进的地方吗?Guest: Well, the Wi-Fi signal in my room was a bit weak at times, and the breakfast options could have been more diverse.客人:嗯,我的房间里Wi-Fi信号有时有点弱,而且早餐的选择可能可以更丰富一些。
Front Desk Clerk: Thank you for letting us know. We will definitely look into these issues. Would you also mind filling out a quick survey to provide more detailed feedback?前台接待员:谢谢您告诉我们。
我们一定会调查这些问题。
您是否愿意填写一个快速的调查问卷,提供更详细的反馈?Guest: Of course, I'd be happy to provide more input through a survey. Thank you for addressing these concerns.客人:当然,我很愿意通过调查问卷提供更多的反馈。
关于酒店入住或者退房的对话英文
Hotel Front Desk Agent Answers Guest's Questions andConfirms ReservationHotel Check-In and Checkout ConversationClient: Hello, I'm interested in booking a room for three nights, starting tomorrow.Front Desk Agent: Sure, we have a variety of room types available. Our standard room starts at $150 per night, the superior room is $200, and the deluxe room is $250. Which one would you prefer?Client: The deluxe room sounds good. What time is check-in and checkout?Front Desk Agent: Check-in is at 3 pm and checkout is at 11 am. Do you have any specific requirements or requests for your stay?Client: Yes, I would like to order a takeaway from a local restaurant. Also, I need a wake-up call on Sunday morning.Front Desk Agent: Absolutely, we can arrange that. For the takeaway, could you please provide the name and contact information of the restaurant? As for the wake-up call, we'll ensure to give you a call at 7 am on Sunday.Client: Thank you. What about the payment?Front Desk Agent: We accept both cash and credit card payments. For the credit card, we would need to place a pre-authorization of $200 to secure your reservation.Client: That sounds good. I'll pay by credit card. Could you please tell me how to use the in-room safe and the thermostat?Front Desk Agent: Yes, the safe is located next to the bed, and the thermostat is on the wall near the door. You can adjust it according to your comfort level.Client: Great, thank you. Do you offer any discounts or promotions?Front Desk Agent: Yes, we have a 10% discount for our regular guests and a 5% discount for bookings made online. Do you qualify for any of these?Client: I am a regular guest, so I'll take the 10% discount.Front Desk Agent: Excellent, your total comes to $700, including the discount. Your room is confirmed, and I'll send you a confirmation email with your check-out details and the room number. The room key will be available at the front desk upon check-in. Do you need any other information?Client: No, that's all for now. Thank you for your help.Front Desk Agent: You're welcome! Have a great stay with us. If you need anything during your stay, don't hesitate to contact the front desk. We're here to assist you.。
酒店退房英语情景对话
酒店退房英语情景对话对话教学就是指安排学生在指定的环境下培养英语对话能力,从而提升学生的英语口语水平。
小编精心收集了酒店退房英语情景对话,供大家欣赏学习!酒店退房英语情景对话1c:good mornin,sir.may i help you?早上好先生,需要我帮忙吗?g:good morning,i'm leaving today.may i settle my hotel bill now?早上好,今天我要离开.我现在想把在酒店的账单付了可以吗?c:your name and your room number,please?请告诉我你的名字和房间号好吗?g:jack burns in room 9102.杰克伯恩斯9102室c:did you have your breakfast?你有吃酒店提供的早餐吗?g:yes.是的。
c:have you used any facilities since then?那你曾使用过酒店设施吗?g:no没c:just a moment,please.i'm preparing your bill...sorry to have kept you waiting.here is your bill,rmb 1550 yuan in all,including 10% service charge.please check it.请等一下。
请检查一下.我准备您的帐单...对不起,让您久等了。
这是您的账单,人民币1550元,包括各方面10%的服务费。
g:that's right.对的c:you have paid a deposit of rmb 2000 yuan,haven't you?你已支付2000元存款,对吗?g:yes.here is the receipt.是的,这是收据。
c:thank you.here is the invoice and your change.have a check.please.谢谢你,这是你给的发票,请检查。
酒店退房商务英语对话
酒店退房商务英语对话以下是一个关于酒店退房的商务英语对话示例:Guest: Good morning. I would like to check out, please.Front Desk Agent: Good morning. Certainly, may I have your room number, please?Guest: Sure, it's room 201.Front Desk Agent: Thank you. Could you please confirm your name and any additional charges you may have incurred during your stay?Guest: My name is John Smith, and I haven't incurred any additional charges.Front Desk Agent: Great. Just a moment, please. I will prepare your bill.Guest: Thank you.Front Desk Agent: Here is your bill, Mr. Smith. It includes the room charges, taxes, and any other servicesyou have availed during your stay.Guest: Everything looks fine. Can I pay with my credit card?Front Desk Agent: Of course. May I have your credit card, please?Guest: Here you go.Front Desk Agent: Thank you. I will process the payment. Please wait a moment.Guest: Sure.Front Desk Agent: Your payment has been successfully processed. Here is your receipt.Guest: Thank you. Can I get a copy of the receipt via email?Front Desk Agent: Absolutely. Could you please provide me with your email address?Guest:Sure,it'********************.Front Desk Agent: Thank you. I will send the receipt to your email address shortly.Guest: Great, thank you.Front Desk Agent: You're welcome, Mr. Smith. Is there anything else I can assist you with?Guest: No, that's all. Thank you for your help.Front Desk Agent: It was my pleasure. Have a safe trip, and we hope to see you again soon.Guest: Thank you. Goodbye.以上对话涵盖了从客人办理退房手续到结算账单的过程,以及客人提出的额外要求。
前台退房英语对话
退房:二、Check out1. C: Good morning. Can I help you?G: Yes. I would like to check out. Could I have my bill. Please?C: Certainly, sir, May I know your name and your room number, please ? G: Dennis black, Room 1108.C: All right. Here is your bill, Mr. Black. The total is 1800 Yuan.G: The figure seems right.C: How would you like to pay, Mr. Black , in cash or by credit card ?G: In cash. Here is the money.C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you . 2.C: Good morning. Can I help you?G: Yes, I’d like to check out now .C: Can I have your name and room number, please ?G: John smith, room 1208 .C: May I have your room key, please ?G: Sure. Here you are.C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?G: I’m sorry . What’s the 20 Yuan for ?C: That’s for the drinks you ordered from your room .G: I see .C: How would you like to make payment , Mr. Smith ?G: I’d like to pay in cash .C: That’ll be 2180 Yu an .G: Here you are .C: Here’s your change and receipt ,Mr. Smith , I’ll send a bellman up to get your luggage.G: Thank you .C: You are welcome , Good-bye .。
写出酒店离店的对话英语作文
写出酒店离店的对话英语作文Good morning, front desk? We're checking out today. Could you please assist us with the billing?Sure, let me get your details. Did you enjoy your stay with us? We hope everything was to your satisfaction.Oh yes, the stay was quite pleasant. The room was comfortable and the service was excellent. The breakfast spread was especially good.I'm glad to hear that. Do you need any help with your luggage? We can arrange for someone to take it down to the lobby for you.No, that's alright. We'll manage. But could you possibly extend the parking for a few more hours? We need to run a few errands before leaving the city.Absolutely, I'll arrange that for you. Do you have anyother requests or concerns before you leave?Not really. Just wanted to say thank you for the wonderful stay. We'll definitely recommend your hotel to our friends and family.That's great to hear! We're always here to make your stay memorable. Here's your receipt. Please let us know if you need anything else.Thank you very much. We'll be sure to visit again soon. Goodbye!Goodbye and safe travels! We hope to see you again.。
前台退房英语
F:Good morning sir.May i help you.早上好,先生。
请问有什么可以帮到您。
G:Yes, I want to check-out. 是的,我想办理退房F: Can you tell me your room number please?请您告诉我您的房间号?G:1201F: Please wait a moment, the housekeeping is checking your room now. 请您稍等一下.服务人员正在检查您的房间G:sure/ ok/ no problem. 好的,没有问题F:Excause me sir,Here is your bill. Please check it.It is 258.打扰了先生,这是您的账单,请确认。
总共258元。
G:OK 好的F: How would you like to pay your bill, By credit or cash? 请问您是怎样付费您的账单,用信用卡还是现金。
G:By credit card 用信用卡,F:OK,Can you show me you credit card. 好的。
可以出示您的信用卡吗?G:Thank you , First I cancel your deposit。
Then change your cost.谢谢。
(收到客人的卡)首先我先把您押金取消,然后刷您的费用。
F:OK.好的G: This is your receipt .Please sign your name.这是您的收据,请您签一下名字。
G:Would you need a invoice and bill?您需要发票和账单吗?F:Yes。
G:Can you show me your invoice name?您可以出示一下您要开发票的名字吗?F: Here is your invoice and your bill.Please check it.这是您的账单和发票。
酒店退房口语
Guest: Hello, I’d like to check in please.Guest: 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please?Hotel staff: 当然可以,能把姓名给我吗?Guest: Mr Harold Smith.Guest: Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow?Hotel staff: 好的,您是明天退房吗?Guest: Yes, I am. That’s right.Guest: 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir?Hotel staff: 先生您需要唤醒服务吗?Guest: Yes please. At 6.30am.Guest: 是的,请在早上6.30唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.Hotel staff: 好的。
您的房间号码是五层的502房间。
早餐是早晨6.30到9点。
祝您入住愉快。
Guest: Thank you.Guest: 谢谢你。
Guest: Good evening, I have a reservation under the name of Tomlinson.Guest: 晚上好,我有预定,名字是Tomlinson.Hotel staff: Ok I’ve found it. Checking out on the 27th?Hotel staff: 好,我找到了。
是27日退房吗?Guest: That’s right.Guest: 没错。
外贸英语口语:酒店入住之退房
外贸英语口语:酒店入住之退房Check out退房A: Good morning, sir. What can I do for you?早上好,先生。
有什么可以帮忙的吗?B: I'm leaving at ten, so I'd like to settle my account now.我打算10点钟走,所以我想现在把账结了。
A: Yes, sir. May I have your room Hamilton.好的,先生。
请问您的房间号码是多少?B: Room 618, and the name is John Hamilton.618号房,名字是约翰·汉密斯顿。
A: Right. How would you like to make payment?没错。
您要如何付账?B: On the company account, please.请用公司账户。
A: May I know the name of your company, please?请告诉我你公司的名称好吗?B: Why?为什么?A: We'd like one for your file and one for accounts.我们要把一张放在档案里,一张放在账单里。
B: I see. Here you are.我明白了,给你。
A: Please just wait a moment. I'll get your bill ready for you right away.请稍等,我马上就把账单给您准备好。
B: Thanks.谢谢。
A: Have you used your min-bar since breakfast?早餐过后您用过小冰箱吗?B: No, I haven't.不,没用过。
A: Very good, sir. Here is your bill. Please check and sign here.很好,先生。
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酒店退房英语情景对话
c:
goodmornin,sir.mayihelpyou?
早上好先生,需要我帮忙吗?
g:
goodmorning,i'mleavingtoday.mayisettlemyhotelbillnow?早上好,今天我要离开.我现在想把在酒店的账单付了可以吗? c:
yournameandyourroomnumber,please?
请告诉我你的名字和房间号好吗?
g:
jackburnsinroom9102.
杰克伯恩斯9102室
c:
didyouhaveyourbreakfast?
你有吃酒店提供的早餐吗?
g:
yes.
是的。
c:
haveyouusedanyfacilitiessincethen?
那你曾使用过酒店设施吗?
g:
no
没
c:
justamoment,please.i'mpreparingyourbill...sorrytohavekep tyouwaiting.hereisyourbill,rmb1550yuaninall,including10%ser vicecharge.pleasecheckit.
请等一下。
请检查一下.我准备您的帐单...对不起,让您久等了。
这是您的账单,人民币1550元,包括各方面10%的服务费。
g:
that'sright.
对的
c:
youhavepaidadepositofrmb2000yuan,haven'tyou?
你已支付2000元存款,对吗?
g:
yes.hereisthereceipt.
是的,这是收据。
c:
thankyou.hereistheinvoiceandyourchange.haveacheck.please.
谢谢你,这是你给的发票,请检查。
g:
it'squiteallright.thankyou.
相当不错,谢谢你。
c:
you'rewelcome.wehopeyouwillenjoyyourjourney.
不用谢,我们希望你能喜欢你的旅程。
收银员:goodmorning.mayihelpyou?
早上好.有什么要帮忙的吗?
玛丽:isthiswhereicanpaymyhotelbills?
是在这里结账吗?
收银员:yes.yourroomnumberplease.
是的.您的房间号.
玛丽:102,i`dliketocheckoutnow.
我的房间号是102.我现在就退房.
收银员:justamoment,please.(checksfiles)areyoumary?好的.稍等.(查看单据)你是玛丽小姐吧?
玛丽:yes.iam.
是的.
收银员:didyouhavebreakfastthismorning?
你今天用早餐了吗?
玛丽:yes,butipaidcashforit.
是的.但是我付的现金.
收银员:anddidyouuseanyotherhotelservices?
你还用了别的什么吗?
玛丽:yes.iusedthemini-bar.idrankacanofcoca-cola.
我用了小酒吧.喝了杯可乐.
收银员:allright.-
(givingmarythebill)hereyouare.pleasecheckit.
好的.(把发票递给玛丽小姐)这是你的发票.请查看.
玛丽:i`msorry.what`sthisfor?(pointingtoafigure)
这是什么?(指着一个数字)
收银
员:that`sforthedrinksandphonecallsyoumadefromyourroom.
这是你房间的酒水和电话费.
玛丽:oh,isee.thankyou.canipaywithtraveler`schecks?
好的.谢谢.我可以用旅行支票来付账吗?
收银员:certainly,madam.
可以.
玛
丽:(maryfilledoutthecheckandpassedittothecashiertogetherwit hherpassport.)
(玛丽小姐填好支票并把护照一起递给收银.)
收银
员:hereisyourreceipt,mary.wehopeyouenjoyedyourstaywithusher eandthatyou`llhaveapleasanttriphome.
这是你的发票.玛丽小姐.我们希望你在这里住得开心.并且有个愉快的回家之旅.
玛丽:thanksyou.andwe`llhaveatriptobeijingbeforewegohome.
谢谢.我在回家前还要到北京去.
A:What'sthematter?
A:有什么事情?
B:Checkingout,please.
B:我要退房。
A:CanIhaveyourkeys,please?Thankyou.Here'syourstatement.
A:能把钥匙给我吗?谢谢。
这是您的账单。
B:Excuseme.Whatarethesecharges?
B:对不起。
这几笔钱是怎么回事?
A:Oh,thesearethephonechargesandtheseareforsomethingfromt hebar.
A;哦,这些是电话费,这些是酒吧里的开销。
B:Waitaminute.Imadeaphonecall,butInevermadeaconnection.
B:等等。
我是打过一个电话,可我没有打过外线啊。
A:Iknow,sir.Thosearen'ttelephonecompanycharges.Thoseareh otelcharges.
A:我知道。
先生。
这些不是电话公司的收费,这些是旅馆收的。
B:Isn'tthatabitexcessive?
B:这是不是有点过分?
A:I'msorry,sir.It'sourpolicy.
A;对不起,先生。
这是我们的规矩。
B:OK.Hereisthemoney.
B:好了。
给你钱。
A:Thankyou.Welcometoourhotelagain.
A:谢谢。
欢迎再来。
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