外贸邮件案例
外贸函电邮件常用范文(精选14篇)
外贸函电邮件常用范文(精选14篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!外贸函电邮件常用范文(精选14篇)外贸函电邮件常用范文第1篇Gentlemen：Sep.1， 2001We are sorry to report that in spite of our effort， we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be eXpire before shipment.Therefore，please eXplain our situation to your customers and secure their consent to eXtend the L/C to .Sincerely外贸函电邮件常用范文第2篇Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens.I regret to say that， at this stage ，such an arrangement would berather premature.We would， however， be willing to engage in a trial collaboration with you company to see how the arrangement works.It would be necessary for you to test the market for our productsat you end.You would also have to build up a much larger turnover tojustify a sole agency.We enclose price lists covering all the products you are interested in and look forward to hearing from you soon.9月1日有关建议担任家用亚麻制品独家代理的来信收悉。
外贸邮件中从报价到收款的18个邮件模版
外贸中从报价到收款的18个模版1. 向海外买家推销商品Dear Sir: May 1, 2008Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2008We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 向海外客户迅速提供报价Dear Sir: June 4, 2008Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 外贸报价如何讨价还价Dear Sir: June 8, 2008We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2008Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2008We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2008Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2008Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in ou* **vor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2008Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in you* **vor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2008We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at ou* **ctory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2008We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2008Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully13. 处理海外买家的抱怨Gentlemen: Sept. 30, 2008In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2008We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2008We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival. ¬Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2008Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2008Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2008As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2008It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2008We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely。
外贸业务英文邮件
外贸业务英文邮件第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in fromall parts of the world. Reports from users confirm what we knew before it was put on themarket - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would dowell here in the U.S.A. Kindly send us further details of your prices and terms of sale. Weask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning theDeer Mountain Bike. It gives usgreat pleasure to send along the technical information on the model together with thecatalog and price list. After studying the prices and terms of trade, you will understandwhy we are working to capacity to meet the demand. We look forward to the opportunity ofbeing of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation istoo high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hearfrom you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the termssuggested. Enclosed our will find a special price list that we believe will meet your ideasof prices. You should note that the recent advances in raw materials have affected the costof this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. Wemust point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offeredfor a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hopeyou will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared togive your product a trial, provided you can guarantee delivery on or before the 20th ofSeptember. The enclosed order is given strictly on this condition. We reserve the right ofrefusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will makeevery possible effort to speed up delivery. We will advise you of the date of dispatch. Weare at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and securetheir consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed ourcustomers of your situation. Asrequested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.Sincerely通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bankto open a credit for US$ 50,000 in your favor, valid until Sep.20. Please advise us by faxwhen the order has been executed.Sincerely回复客户投诉的信函范文客户投诉我们的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane， she is not following po's instructions and getback to us in the same subject with difference. Last week was Vet certificates， then Billof ladings explanations，now is packaging when we are attaching all e-mail's for you andher reference which is been discussed to be use on 3 months. We want to continue and trustin oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks，第一次草拟的回复如下(没发给客人)：1 Re. the balance of packagingIt’s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email， we meant to ship these packaging in 3months， and when we talked about 1 month， we meant to receive your order for thesepackaging in 1 month， but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. Wewill also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth， we think the mostimportant reason is because we do not know well about your company internal organization andeach person’s work scope，so sometimes we do not address the right person to clarify ourquestions，and the message we received from different people is not consistent. We got thisproblem when we got back to you for Vet and BL.Pls advise your company internal organization’s function，and we can contact the rightperson in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication infuture.修改以后，最终发给客人的版本：1 Re. the balance of packagingSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email， we meant to ship these packaging in 3months， and when we talked about 1 month， we meant to receive your order for thesepackaging in 1 month， but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistentinfo and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet， it sounds tome that our people don’t know well about your internal organization， we address questionto improper people which come back inaccurate info and bring confusion to us， this createlots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency， could you pls advise who we shouldaddress for below area;1. PO placement，PI (We notice both Mislay and Angelaplace Pos.)2. Any question related to PO3. logistic & Customs clearance， including import permit，Shipping document / VetDocument， etc.4. New product development5. Packaging & artwork approval6. Production sample approval7. Accounting (We suppose we should contact Michael Reid，pls double cfm)Again，apology for inconvenience. We will improve communication efficiency in future.. 外贸函电范文汇总外贸函电书写基本原则一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。
英文外贸邮件范文(4篇)
英文外贸邮件范文(4篇)英文外贸邮件范文篇二：Dear Sir or Madam:We have noticed your advertisement in the September 15 issue of the Sweater World Journal. We would appreciate it if you could send us a pamphlet as well as the catalogue and price-list of your products.We are a large chain of retailers and are looking for a manufacturer who could supply us with a wide range of sweaters for the adult market.As we are usually a bulk buyer, we hope you can follow us a large discount.We look forward to hearing from you soon.Yours sincerely英文外贸邮件范文篇三：Dear Sir or Madam:We have received your circular of May 14, in which a price-list of the Japanese toys was enclosed.We are interested in this line of the Japanese goods. We often receive inquiries about them from our clients in various Latin America countries. Therefore, we shall be able to give you considerable orders, if your goods are suitable in quality and reasonable in price. We would bepleased if you could send us some samples with the best terms at your earliest convenience.Yours sincerely英文外贸邮件范文篇四：Dear Sir or Madam:We are enclosing the drawings of two printing machines, requesting you to inform us of the price and the delivery date.If your quotations are suitable and the machines prove satisfactory, we shall be able to place orders with you, as we need some more machines to complete our factory plant. We shall be pleased if your representatives should call on us as soon as possible.Yours sincerely。
外贸英语邮件范文（精选5篇）
外贸英语邮件范文（精选5篇）外贸英语邮件范文篇1咨询ConsultationDear Mr. / Ms,We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware. If so, we would like to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully外贸英语邮件范文篇2提示Dear Mr. / Ms,On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition. More than a month has now elapsed without payment or acknowledgment of my bill. Please check this oversight,and remit payment at your earliest convenience. I look forward to future services to your corporation.Thank you for your prompt attention to this matter.Yours faithfully外贸英语邮件范文篇3感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。
外贸邮件范文带中文范本外贸商务邮件范文常用语
外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的客户：您好！非常感谢您对我们公司的关注和支持。
为了更好地开展国际贸易业务，我们特意整理了一份外贸邮件范文，以供参考。
希望对您的工作有所帮助。
一、询价信尊敬的先生/女士：我司是一家专业从事xxxx产品的生产和销售的公司。
我们非常有兴趣与贵公司合作，并希望能够获得以下产品的最新报价：- 产品1- 产品2- 产品3请提供详细的产品信息和报价，包括价格、最小订购量、交货期、付款方式等。
如果可能，请附上产品目录或样品以供参考。
我们期待着与贵公司建立长期的合作关系。
如果有任何疑问或需要进一步了解的信息，请随时与我们联系。
再次感谢您对我们的关注！此致【您的姓名】二、报价回复尊敬的【客户姓名】：感谢您对我公司产品的关注，并对我公司提供的报价表示感兴趣。
我司能够提供以下产品的报价：- 产品1：XXX USD/台- 产品2：XXX USD/个- 产品3：XXX USD/千克请注意，以上报价为FOB上海价格，并根据您的需求提供。
具体的价格和交货期可以根据您的订单数量和交货地点进行进一步商议。
为了方便您更好地了解我们的产品，我司将样品寄给了您。
样品详情请参考附件。
如果您对报价或样品有任何疑问或需要进一步了解的信息，请随时与我们联系。
我们期待与贵公司的合作，谢谢！此致【您的姓名】三、订单确认【客户名称】：感谢您选择我司作为贵公司的合作伙伴，并提交了下列订单：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】单价：【单价】交货期：【交货期】交货地点：【交货地点】请您确认以上订单信息的准确性。
如果有任何更改或补充，请及时与我们联系。
一旦得到您的确认，我们将尽快进行生产和安排交货。
谢谢！此致【您的姓名】四、交货通知【客户名称】：感谢您对我司的支持与合作！我们非常高兴地通知您，您的订单已经生产完成，并准备好进行交货。
以下是交货的细节信息：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】交货日期：【交货日期】交货地点：【交货地点】交货方式：【交货方式】请您确保在交货日期前提供付款，并确保交货地点的准备工作，以便我们能够顺利地完成交货。
外贸订单英语邮件全过程范文
外贸订单英语邮件全过程范文（1）开发信Hi Kelvin,Glad to hear that you're on the market for flashlight and other promotional items.This is C from *** Ltd in China. We specialized in flashlights and premiums for 10 years, with the customers of Coca-Cola, Craft, Pepsi, etc., and hope to find a way to cooperate with you!Please find the pictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to try now, if it's suitable for Europe.FREE SAMPLES can be sent on request. Call me, let's talk more!Thanks and best regards,C*** LtdTel: ***Fax: ***Mail: ***（2）价格谈判Hi Kelvin,Thank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change The price will be reduced 3%. That is, EUR2.13/pc.Looking forward to your early reply. Thanks.Kind regards,xxxx（3）价格谈判的调整Dear Kelvin,Pls don't worry about the quality. Price is important, but quality counts for much more! Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!All the luminosity and the body look the same! I think it's workable for both of us. Any commentsBest regards,（4）运费商议Hi Kelvin,Already checked the freight cost with forwarder, and was informed the air freight from Shanghai to Stockholm would be EUR2.9/kg. That is, EUR0.35/pc will be added on the basic price.Therefore, the C&F cost is EUR2.13+EUR0.35=EUR2.48/pc.Please confirm the above details, and I'll send you the proforma invoice.Looking forward to your reply!Thanks and best regards,（5）催Dear Kelvin,Sorry to trouble you again. Because the busy order season is coming, pls confirm the details soon.We need to arrange the mass production asap, to keep the delivery on time! Thanks.Kind regards,（6）价格再不满后的谈判Sorry Kelvin,Please consider more about the quality, would you like to evaluate the sample in advance And we can talk about price later. Okay（7）价格确定选择Dear kelvin,Thank you for your kind mail! But unfortunately, this price also unworkable for us.I sincerely hope to have business with you, pls realize our position. 2 suggestions as below:1) everything keep the same, EUR2.45/pc, C&F air Stockholm2) everything keep the same, EUR2.60/pc, with 3*AAA battery, C&F air StockholmComments, please. Thank you!Rgds,（8）成交催单下订金Dear Kelvin,Great! My boss finally confirmed your target price. You're a so good negotiator!!! Please find our PI in attachment, and sign by return today. Also pls arrange the wire transfer of 30% deposit soon!Thank you!Kind regards,（9）跟踪确认范文1：Hi Kelvin,No news from you for one week Any problemsKind regards,范文2：Dear Kelvin,Any update I phoned your office yesterday, but nobody answered.What's up now We need your urgent confirmation to arrange the mass production.By the way, did you already arrange the wiretransfer of 30% deposit Pls send me the bank receipt. Thank you!Best regards,（10）完成任务。
外贸英语邮件范文
外贸英语邮件范文提示Dear Mr. / Ms,On 14 November I submitted a bill for services rendered to your office at the Lille International Exposition. More than a month has now elapsed without payment or acknowledgment of my bill. Please check this oversight,and remit payment at your earliest convenience. I look forward to future services to your corporation.Thank you for your prompt attention to this matter.Yours faithfully外贸邮件篇二拒绝对方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.Sincerely,处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us,to which we hope you will agree.Sincerely,外贸邮件篇三作为买家，认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.S260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.We look forward to receiving your favorable response at an early date.Sincerely,因对方未能如期信用证而交涉Dear Mr. Jones:You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our SalesConfirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,ConsultationDear Mr. / Ms,We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware. If so, we would like to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully外贸英文邮件篇五同意进口商的还价Dear Sirs:Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.To Sincerely拒绝进口商的还价Dear Sirs:Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly正式提出订单Dear Sir:We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly确认订单Dear Sir:Sincerely外贸英文邮件篇六向顾客推销商品Dear Sir: May 1, 20xxYours faithfully提出询价Dear Sir: Jun.1, 20xxWe look forward to hearing from you soon..Truly迅速提供报价Dear Sir: June 4, 20xxThank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.如何讨价还价Dear Sir: June 8, 20xxWe have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Yours truly外贸英文邮件篇七请求开立信用证Gentlemen:Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely通知已开立信用证Dear Sir:Sincerely请求信用证延期Dear Sir：We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.同意更改信用证Gentlemen: Sept. 5, 20xxSincerely抱怨发货迟延Dear Sirs: Sept. 25, 20xxConcerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully处理客户的抱怨Gentlemen: Sept. 30, 20xxTrulyHi Sir/Madam,Also we have our own professional designers to meet any of your requirements.Should you have any questions,call me,let’s talk details.Best regards!Leon外贸邮件篇九Dear Mr. Jones:Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.Sincerely,John RobertsDear Mr. Jones:We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We will keep you informed on our progress and look forward to hearing from you.Sincerely,回复对一些产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/box Price: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.Sincerely,感谢信感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。
国际贸易邮件范文
国际贸易邮件范文主题：产品咨询 [产品名称]尊敬的[供应商名称]：您好！我是[公司名称]的[你的名字]，我们是一家在[你的市场领域]非常活跃的公司。
最近，我们在寻找一些超级棒的[产品名称]，然后就发现了你们公司的产品，哇塞，看起来简直就是我们一直在寻觅的宝藏呢！我对你们的[产品名称]特别感兴趣，尤其是那个[产品型号或者特色版本，如果有]。
我想先了解一下价格方面的情况。
能不能给我一个大概的价格范围呀？是按单个产品算呢，还是有那种批量购买的优惠套餐价格呢 。
还有哦，交货期对我们也非常重要。
我们希望能尽快拿到产品，开始在我们这边的市场大展身手。
如果我们现在下单的话，大概什么时候能收到货物呢？是像快递小火箭一样快，还是需要耐心等上一小段时间呢 。
我知道你们肯定特别忙，但是如果能尽快回复我就再好不过啦，这样我们就能更快地看看怎么和你们合作，一起在这个大市场里赚大钱，哈哈！感谢您抽出时间阅读我的邮件，期待您的回复哦。
祝您一切顺利！[你的名字][你的联系方式]主题：关于[产品名称]投诉的回复。
亲爱的[客户名字]：嗨呀，收到您关于[产品名称]的投诉，我们整个团队都感觉像被小乌云遮住了阳光，特别不好受呢。
真的很抱歉给您带来了麻烦。
您提到的[具体问题，例如产品某个部件损坏或者功能不正常]，我们已经进行了仔细的调查。
原来呀，是在运输过程中可能发生了一些小意外，就像调皮的小精灵捣了个乱。
不过呢，我们已经有了解决方案，就像超级英雄来拯救世界啦！我们会马上给您补发一个全新的[产品部件，如果适用]，而且这个会经过我们更严格的检测，确保不会再有类似的小麻烦。
我们预计这个补发的部件会在[具体时间]出发，然后像风一样快速到达您的手中。
为了表达我们的诚意，我们还会给您提供一个小小的折扣券，您下次购买我们的产品时就可以直接使用，就当是我们给您的一点小补偿，希望能让您心里舒服一些 。
我们非常重视您作为我们的客户，您的反馈就像给我们的航行船指明方向的灯塔。
外贸英文邮件范文（精选18篇）
外贸英文邮件范文（精选18篇）外贸英文邮件范文篇1请求开立信用证Gentlemen:Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely通知已开立信用证Dear Sir:Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely请求信用证延期Dear Sir：We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.同意更改信用证Gentlemen: Sept. 5, 20xxWe received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to andincluding September 30. Please keep us abreast of any new development.Sincerely抱怨发货迟延Dear Sirs: Sept. 25, 20xxConcerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully处理客户的抱怨Gentlemen: Sept. 30, 20xxIn response to your letter of Sept.25, we regret your complaint very much. T oday we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly外贸英文邮件范文篇2同意进口商的还价Dear Sirs:Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.To Sincerely拒绝进口商的还价Dear Sirs:Thank you for your letter of June the 8th. We regret that we cannot meet your must point out that the falling market here leaves us little or no margin of profit. We mustask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly正式提出订单Dear Sir:We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly确认订单Dear Sir:Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely外贸英文邮件范文篇3取消订货Dear Sirs: Oct. 2, 20xxWe are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, ourbuyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.谅解迟运原因Gentlemen: Oct. 2, 20xxWe have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.Yours faithfully货物损坏报告Dear Sirs: Oct. 4, 20xxUpon arrival of your shipment, the ship's agents noticed that case No. 5 was maged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable.Please send us replacements for the broken articles; we await your reply in due course.Sincerely拒绝承担损坏责任Dear Sirs: Oct. 8, 20xxThank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you tolodge your claim with the insurance company.Sincerely承担赔偿责任Gentlemen: Oct. 8, 20xxAs soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely催要逾期货款Dear Sirs: Nov. 30, 20xxIt has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.SincerelyToxue_com付清逾期货款Dear Sirs: Oct. 3, 20xxWe have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely外贸英文邮件范文篇4向顾客推销商品Dear Sir: May 1, 20xxInquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully提出询价Dear Sir: Jun.1, 20xxWe received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly迅速提供报价Dear Sir: June 4, 20xxThank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.如何讨价还价Dear Sir: June 8, 20xxWe have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us adiscount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Yours truly外贸英文邮件范文篇5为青春呐喊,为荣誉而战时维四月,暮春之初。
外贸信函的实例
外贸信函的实例Subject: Business Proposal for Supplying Electronic ProductsDear [Recipient's Name],I hope this letter finds you well. I am writing on behalf of XYZ Electronics, a leading manufacturer and exporter of electronic products based in [City, Country]. We have been in the industry for over a decade and have built a strong reputation for delivering highquality products at competitive prices.I am reaching out to discuss a potential partnership between our companies for the supply of electronic products. We have a wide range of products including smartphones, tablets, laptops, and accessories that are in high demand in your market. We believe that our products can offer a competitive advantage to your business and help you meet the needs of your customers.One of the key strengths of XYZ Electronics is our commitment to quality control. We have stringent quality control measures in place at every stage of the manufacturing process to ensure that all our products meet international standards. Additionally, we have a dedicated team of engineers and technicians who continuously work towards improving our products and developing new innovative solutions.In addition to quality, we also pride ourselves on our ability to offer competitive pricing. As a manufacturer, we have control over the entire supply chain which allows us to keep costs low without compromising on quality. This means that we can offer you attractive pricing that will help you maximize your profits and stay ahead of the competition.Furthermore, we understand the importance of timely deliveries in the electronics industry. Our logistics team works closely with our network of shipping partners to ensure that your orders are delivered ontime, every time. We have experience in shipping products to different markets around the world and are confident in our ability to meet your delivery requirements.To give you a better idea of the products we offer, I have attached a catalog with detailed information about our range of electronic products. I would be happy to arrange a call or meeting to discuss your specific requirements and how we can work together to meet them.Thank you for considering XYZ Electronics as your supplier of electronic products. We look forward to the opportunity to work with you and build a successful partnership.Best regards,[Your Name][Your Title]XYZ Electronics[Contact Information]。
外贸邮件范文（通用3篇）
外贸邮件范文（通用3篇）外贸邮件范文篇1主动跟新买家建立联系Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.Sincerely,John Roberts对新买家要求建立业务联系的回复Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to havethe opportunity to work together with you in the future.Sincerely,.向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,回复对某个产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/box Price: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely,无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.Sincerely,外贸邮件范文篇2拒绝对方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.Sincerely,处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,外贸邮件范文篇3作为买家，认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and thesamples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely,因对方未能如期信用证而交涉Dear Mr. Jones:With reference to our Sales Confirmation No.825 dated August 10, 20xx, we regret to say that your letter of credit has notyet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 20xx, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 20xx. If we again fail to receive your L/C in time, we shall cancel our SalesConfirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,。
外贸邮件范文带中文范本外贸商务邮件范文常用语
外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的先生/女士，您好！感谢贵公司对我们产品的关注。
我是xxx公司的业务经理，很高兴能与贵公司建立业务联系。
首先，请容许我向贵公司简要介绍一下我们公司和产品。
我们是一家专注于国际贸易的公司，经营范围涵盖xxx领域。
我们的产品在市场上具有竞争力，深受客户的认可和信赖。
在这封邮件中，我愿意提供一些常用的外贸邮件范文和中文范本，希望对贵公司在外贸业务中的沟通和交流起到一定的帮助。
1. 询盘邮件尊敬的先生/女士，我公司对贵公司所提及的产品非常感兴趣。
请提供以下详细信息：- 产品型号和规格- 价格和付款条件- 最小订购量和交货时间我们期待着与贵公司建立长期合作关系。
2. 报价邮件尊敬的先生/女士，感谢贵公司对我们产品的关注。
根据您的要求，我们提供如下报价：- 产品名称和详细描述- 单价和优惠条件（如适用）- 交货时间和方式- 付款条款和条件如有任何疑问或需要进一步商讨，请随时与我们联系。
3. 样品邮件尊敬的先生/女士，在您的请求下，我们很愿意提供样品以供参考。
以下是我们提供的样品信息：- 样品类型和数量- 样品费用和运输方式如果您需要进一步了解有关样品的信息，请随时与我们联系。
4. 订单确认邮件尊敬的先生/女士，感谢贵公司向我们下订单。
我们已经收到并确认了您的订单。
以下是订单的详细信息：- 客户姓名和联系信息- 产品名称和数量- 单价和总金额- 交货时间和地址我们将尽快处理您的订单并安排发货。
如有任何问题，请及时与我们联系。
5. 投诉处理邮件尊敬的先生/女士，我们非常抱歉您对我们的产品或服务不满意。
我们十分重视您的意见和反馈，并将尽快解决您的问题。
以下是我们将采取的解决方案：- 详细描述问题和投诉内容- 问题解决方案和时间表请您放心，我们将确保此类问题不再发生，并为您带来更好的体验。
再次感谢您对我们公司的关注和支持。
如果您需要更多范文或其他与外贸邮件相关的帮助，请随时与我们联系。
外贸公司面试典型邮件（五篇范文）
外贸公司面试典型邮件（五篇范文）第一篇：外贸公司面试典型邮件1.I am Rajesh from A exports limited with our head office in Panama.We ship all goods for South American market and center America, so please let me know your company and your best selling model.1.We still process the order.The truth of the fact is that, we got another offer from other supplier the same model, but 14.5usd.Yours are 21usd.Pls let me know the best you can do.I will discuss this price with our manager to check if we can give you the better price.2.We are very disappointed with these further delays.As I have previously informed you if you cannot produce our orders on time, then we will be forced to use one of the many other factories that can do the same item.I wait our most urgent completion of this order.3.We have a big problem with the construction of the products A of container UF131916.It seems that your factory changed the construction of the chair completely: legs and seat pads.We are facing a big problem for both of us.We have 730pcs in our warehouse the new version we do not want.Pls discuss this matter with your boss and give us a solution第二篇：面试通知邮件邮件通知面试也是一种最为便捷，简单的通知面试的方式，那么如何用邮件的形式写面试邀请通知，以及邮件通知面试的格式是如何，下面是这篇面试通知邮件模板面试通知邮件模板一尊敬的先生/女士：感谢您对我公司的关注!我们收到您的求职简历，很高兴地通知您已经通过我公司的初步筛选，特邀请您前来参加我公司组织的首轮面试，具体安排如下：公司全称：****公司公司网站：****公司地址：***面试时间：年月日(周)联系电话：**** ****联系人：****乘车参考路线： 1)路线1： 2)路线2： 3)路线3：注意事项：请您携带个人简历友情提醒：收到面试通知，请您准时参加，如有任何变化请提前通知，方便后续安排，谢谢!人力资源部****公司面试通知邮件模板二xxx 先生/小姐，您好：这里是深圳市宇隆伟业科技有限公司人事部，首先感谢您答应我们的邀请前来面试，我们初步认为您的具备的素质与我们的招聘需求相吻合，邀请参加面试。
外贸邮件范文
外贸邮件范文
尊敬的XX公司，
我是XX国际贸易有限公司的采购经理，我们对贵公司的产品表达浓厚的兴趣。
我们在市场上了解到贵公司是一家优秀的制造商，并且具备出色的产品质量和竞争力的价格。
我们希望能与贵公司建立长期的合作关系。
我们公司是一家在XX国家领先的进口商和分销商，拥有广泛的销售网络和稳定的客户群。
我们的客户对质量和性价比都非常看重，因此我们需要与具有高质量产品的供应
商合作。
我们了解到贵公司的产品符合我们的要求，并且能够满足我们的客户需求。
我们希望能够获取贵公司产品的详细信息，包括产品目录、规格、价格和交货时间等。
如果可能的话，我们希望能够收到样品以便评估质量和适应性。
此外，我们也希望能
够了解贵公司的合作条件和付款方式。
我们希望能够建立起互惠互利的合作关系，共同发展。
我们期待着贵公司的回复，以
便我们可以进一步探讨合作机会。
谢谢！
XX国际贸易有限公司
采购经理。
外贸信函的实例
外贸信函的实例外贸信函是指在国际贸易中，通过书信形式进行商业往来和交流的文书。
外贸信函具有严谨、规范、清晰的特点，它不仅是交换商品和服务的工具，也是商业往来的基础之一。
因此，在国际贸易中，写好外贸信函显得尤为重要。
下面，我们来看一些外贸信函的实例，以便更好地掌握写作技巧和方法。
1. 询价信函尊敬的XXX公司：我们很高兴听说贵公司盛誉卓著，我们希望能与贵公司建立长期稳定的贸易合作关系。
因此，我们希望获得贵公司下列产品的报价：1.产品名称：运动鞋2.型号：XX0013.数量：10,000双4.交付时间：按照贵公司最快的交货时间安排。
请在信中附上详细的产品目录和价格表，以便我们评估是否能够进行进一步的合作。
谢谢！此致敬礼！以上是一封较为简单的询价信函实例，这里在写作中，要注意使用礼貌语言，尽量让双方在眼前。
2. 报价信函亲爱的XXX公司：感谢贵公司向我们询价，并给予我们机会展示我们产品的优势。
我们提供如下的报价：1.产品名称：运动鞋2.型号：XX0013.数量：10,000双4.单价：100美元5.交付时间：根据贵公司需求安排。
我们的报价是基于目前市场情况进行评估后得出，我们确信我们的产品将会给贵公司带来良好的质量和服务。
希望我们能够有机会合作，积极探讨对双方都有利的合作模式。
此致敬礼！以上是一封报价信函实例。
在写作中，要注意报价的表述清晰明了，同时也需要体现自己的诚意和愿意合作的心态。
3. 还盘信函尊敬的XXX公司：收到贵公司关于我们报价的还盘，我们在考虑后决定进行如下的调整：1.产品名称：运动鞋。
2.型号：XX001。
3.数量：10,000双。
4.报价：95美元/双。
此报价是我们可以接受的最低限度。
我们希望贵公司考虑我们的价格，以此为双方都能够接受的基础，最终达成合作协议。
希望贵公司能够理解我们的立场，并尽早给予回复。
此致敬礼！这是一封还盘信函实例。
在写作中，要注意坚定自己的立场，同时展现出合作的意愿和诚意，并保持礼貌的态度。
新外贸业务员邮件范文精选10篇
外贸业务员邮件范文第一篇Dear John Smith,My name is [your name] and I head up business development efforts with [your company name].I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.I’d like to speak with someone in your company who is responsiblefor handling something that's relevant to my product.If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our product can specifically help your business? If not you, can you please put me in touch with the right person?I appreciate the help!Best regards,Lily Lee外贸业务员邮件范文第二篇Dear John Smith,We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our website at: ......For your reference, I have attached our product catalogue here inthis mail, please kindly take a view of it.In case you have any interest or inquiry, please feel free to let us know.Sincerely,Lily LeeDear John,How are you?The shipment are expected to arrive Hamburg port on 28thNovember(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily上述模板仅供参考，具体应用在自己的工作可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善，做出一套适用于自己的邮件模板，从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时，最大程度上提升你的客户开发跟进工作的整体效率和效果。
外贸客服邮件范文(必备3篇)
外贸客服邮件范文(必备3篇)外贸客服邮件范文第2篇拒肯定方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.Sincerely,处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied yoursurveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. Sincerely,外贸客服邮件范文第3篇作为买家，认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation , we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date. Sincerely,因对方未能如期信用证而交涉Dear Mr. Jones:With reference to our Sales Confirmation dated August 10, 20xx, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our SalesConfirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 20xx, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 20xx. If we again fail to receive your L/C in time, we shall cancel our SalesConfirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,。
外贸邮件模板
水泵组提供邮件案例一．展会上遇到的客户；1．有针对性的了解个别产品Dear Sir,Thank you for visiting our booth in Canton Fair!According to your selection for XX pls find the photos with offer recap in attachment.Pls examine the details and let me know if any more questions.Detailed offer will be sent as per your request.Looking forward to hearing from you soon.2．大范围了解产品Dear Sir,Very nice to meet you at Canton Fair!This is Jessica from Tianjin Elecmotor CO.,LTD and our booth No. is xxx.We specialized in pumps manufacturing and exporting for more than 15 years and all our products are with ISO 9001 approved.Attached is details of the products you have selected, pls kindly check and confirm the items you want.Then we can give most competitive offer separately. Thanks a lot.Looking forward to start business with you.二：阿里巴巴收到的询盘；1．有详细指标Dear Sir,We are so pleased to receive your inquiry through Alibaba.Ref XX, I will check with our manager about the unit price for each item, and give you reply in 3 days.Any other interest, pls also let me know.Thanks and best regards2．无相关参数Dear Sir,Many thanks for your interest on our product.It is our great pleasure to be on service of you. Our factory manufacture the above pumps for more than 15 years.As there are so many kinds of pumps, would you pls kindly advise your detailed specification including head, flow, power, DNA, DNM, material and packaging etc? Then we can quote for you directly at competitive price as soon as possible.Look forward to your early reply.三：. 朋友介绍的客户1．Dear Sir,Very nice to know you from Mr xx!This is Jessica from Tanjin Elecotor Co which has been engaged in manufacturing and exporting pumps for more than 15 years. XX is one of our main market with stable old customer like XX, XX etc.Here attached a catalogue with main pumps in your market for your reference. If anyone be of interested, pls feel free to contact us.Look forward to your early reply.2．Dear Sir,Good day to you.Very nice to know you are domestic surface pumps user from Mr Tom, one of our old customer.Here is Tianjin Elecotor Co, manufacturing and exporting pumps with good quality and competitive price.We have 15 years exporting experience in this field, pls contact me directly to talk details.E-catalog can be sent at your request.Look forward to cooperate with you.四. OEM性质的客户1 Dear Sir,Good day to you.This is Jessica from Tianjin Elecmotor Co specializing in kinds of pumps as well as relevant accessories for more than 15 years. And XX is one of our main market with stable old customer like XX etc. In the past years, we have delivered 900,000 pieces to Middle East market as you have. We are writing to set a long term cooperation with you in US.As our production facility has just expanded over 3 times than before, we are look forward to cooperate with you on XX pumps to fully take the equipment advantage. Moreover, our brilliant service and short tome delivery will benefit you much.Attached is some photos of our factory, facility and products for your reference. Any interest, pls just feel free to contact us.Look forward to good news from you soon.Thanks and best regard.2．Dear sir,Good morning.Glad to know you are one of popular pumps supplier in Turkey market.Here is Tianjin Elecmotor Co, one of top pumps exporters from China. “ Stream” the sign of quality has been known for more than 15 years in the middle east market as our private brand. At this stage we fully know align with another bingo and professional supplier is the best. So we wrote this email to look forward long-term cooperation with you on the supplying products. We do believe our competitive price with good quality will benefit you much.Pls reply me or call me directly if any interest, then we can talk details.Awaiting for your early responses. Sincerely hope to cooperate with you.五. WHOLESALER性质的客户1) Dear Sir,Wish you enjoy a good day.Tianjin Elecmotor Xo. Here, specializing pumps manufacturing and exporting for more than 15 years.Our advantages:1.Have cooperated with a lot of importers in US for more than 15 years.2.Experienced in doing business with big customers.3.Quick delivery time for decent orders.4.Own designing team for new products development.5.Factory audited by SGS6.Own private brand “Stream” known by many countries for long timeWelcome any inquiry and look forward to find a way cooperate with you !Any interest, email me or call me directly. Thanks a lot.2) Dear sir,Good day to you.Glad to know that you are one of leading wholesaler for pumps in XX market.Here is Tianjin Elecmotor Co., one of top exporter of pumps with private brand “Stream”. In the past years we have reached 100,000 pieces annual exporting to XX market, all receive good feedbacks. And the number is still keep raising. So we write this email to cooperate with you to develop bigger market. I am sure you will be satisfied with competitive price, good quality and perfect service we supplied.E-catalog can be sent at your request. Any further questions, pls do not hesitate to inform us!Look forward to hearing from you soon.六. DISTRIBUTOR性质的客户1) Dear sir,Good day to you.Tianjin Elecmotor Co here, export pumps with good quality and pretty competitive price.We have 15 years experience in this field, pls contact me directly to talk details.Thanks & best regards.2) Dear sir,Hope you are fine, my friend.We, Tianjin Elecmotor Co., supply pumps with good quality and pretty competitive price. Hope to be a partner of your company. E-catalog will be provided if needed. Any inquiry pls feel free to contact me.Look forward to cooperate with you.七．发了开发信后没有回复I)Hi Tom,Me again. Have you already checked may email dated on XXX?Now, I’d like to recommend a XXX to you. Another US customer in Chicago gave me a big order in this model. Would you like to have a try in your market? Pls find photos with offer recap in attachment. Any question pls feel free to contact me.Awaiting for your good news2) Dear sir,Hope everything is fine with you.Tianjin Elecmotor Co. here, export pumps with good quality and competitive price.After visited your website, we think we will be good match as you are one of XX.Here we attached some popular items in XX market for your reference, and hope these will help you in making selection.Kindly check and consider. If anyone be of interest, pls contact us without hesitation. We are sure any of your inquiry will get noted and prompt reply.Sincerely hope to cooperate with you.八. 报价后，客户没有答复或者觉得价格太高1) Dear Sir,Hope everything goes well with you!Have you checked my offer dated on XX? Hope they are workable for your market. It is regret that ihaven’t received any information from your side. May I have your idea about your offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Awaiting reply at your first convenience. Thanks2)Dear Sir,We understand that there is lower price than ours, but we do believe our offer is the most reasonable and competitive according to your quality request. As you know, we have been in manufacturing and exporting pumps for more than 15 years and XX is one of our main markets with regular orders.Anyway, pls advise your target price, then we can recalaulate if workable.Awaiting for your immediate reply.九. 客户死命砍价时候，如何应对I) Dear Sir,To be candid with you, we have no margin to reduce the price again.In fact, the price is very important to win this order, but the quality counts for much more. We couldn’t debase our quality level to achieve your price aim. I am sorry!I have discussed with our top management, and decided to proceed in below suggestions.1. USD XX/x, with xx packaging xx, based on 100 pieces2. USD XX/x, with xx simple packaging, based on 100 pieces3. 3% will be provided as a special discount, when quantity up to 300 piecesPls help to consider and inform us which way is better for you. We understand that you have to test your local market and retail price. And we are pleased to do a trial order for you with small quantity in our first business. Maybe 50-80 pieces is workable for you to make a decision, with no price increase.Waiting for your reply.2) Dear sir,We understand that there is lower price than ours, but we are confidence on our offer. It is based on reasonable profits not on wild speculations. According to your quality requirement, our profit is very low now. If we cut it to XX we cannot keep reasonable profit then will be rejected by our financial department.If we force ourselves to accept this order on XX, we may have to bring down the quality to average our cost.So pls kindly evaluate our price again. If it is really hard to work, we suggest to change to material to XX.Pls reconsider and let me know your decision. Thanks a lot.十. 安排样品需要客户支付到付快递费1) Dear Sir,As you know our product pump is a finished product with much higher value than raw materials. So commonly customer will be charged the cost for samples. Base on so long time communication, i am pleased to pay for you to support our first cooperation in the near future. Then would you pls kindly advise your courier account? Thanks a lot.Awaiting for your reply2) Dear sir,Good day to you.Glad to tell you that the sample XX is being prepared. Though it is be with great value than common samples, we would like to charge free for it to support you as a good start for our cooperation. So would you pls kindly advise your courier account? As you know there are so many customers ask for samples, the freight is too high to bear. Hope we can get your fully understanding. Thanks a lot.十一. 寄了样品后，客户觉得满意，但是一直没有下文1) Dear sir,Good day to you.Ref XX pumps, you told us the sample had passed the test. Now will you consider purchasing above items? Pls let us know your opinion at an early date.Looking forward to your early responses. Hope to start a new business in the near future.2) Dear sir,Wish you enjoy a good day.Since our last communication on the sample pumps there is no news from you. May I check with you when will you purchase the pumps or do you have any more questions? I am of service at any time. And if anything we can do for you, pls do not hesitate let me know.Look forward to good news from you.十二. 发了PI以后客户没有回复1) Dear sir,Hope this mail finds you are fine.Several days no news from you, may I check with you if you received the PI on XXXX? If not, i will resend asap.Awaiting for your prompt reply.2) Dear sir,How are you?Since the PI sent on XXXX several days no news from you. May I know the condition of your side? If anything we can do for you pls do not hesitate let us know.Meanwhile, pls kindly note that the busy season will coming soon. We are still awaiting to arrange the earliest production against your confirmation and prepayment. Nevertheless, we are afraid if it can meetyou delivery requirement.So pls check and keep me infromed of your process ASAP. Thanks a lot.十三. 客户要来你公司看厂，你需要做哪些工作？你的邮件怎么写？I) Dear Sir,So happy to know you will come to China. I hope you can feel my excited mood right now!For better reception, pls allow me confirm some things with you first.1. Have you arranged your schedule? Are we your first station? Then we can arrange the aiport pickup after your confirmation on flight.2. How many people are there in your visiting group?3. Do we need to book hotel for you and what's your requirement for the hotel?4. Will you go to other place from our factory? Is the ticket booking needed?Awaiting your reply, any more requirement do not hesitate to inform us.Look forward to seeing you soon.2) Dear sir,We are delight at the news of your visit to China!Before arranging with factory, i would like to recheck with you as below:1. What are the main product you want to get knowledge of, only surface pump or both surface andsubmersible, or any further items?2. Is there any special product you care more? Then we can make the arrangement accordingly.3. May I know your schedule? If the hotel and ticket booking needed, pls do not hesitate to let meKnow.Any further questions pls feel free to call me at +86XXLooking forward to seeing you soon.十四. 客户给你的价格太低，你会给他什么样的方案？I) Dear Sir,With reference to your target price, we believe we are not talking the same product, maybe different quality or specification. According to our experience, this is frequently happen when price has big gap.It would be better if you could send us your instruction copy. We think it is the best and effective way to avoid any possible mistake or misunderstanding. Pls consider and reply.Hope hear from you soon.2) Dear sir,Thanks for your kindly information.Though sincerely hope to cooperate with you, we are regret to tell you that your target price is too low to cover the cost. Taking all relevant into consideration, here we give suggestions as below:1.After checking and checking, our bottom line for XX is XX as the base of 100 pieces2.Changing the material of shaft to 45# steel and simple packaging also at the base of 100 pieces, then it can meet your target XXPls evacuate and consider accordingly and let me know your decision. Look forward to our cooperation in the near future.Waiting for your early reply.十五. 客户质量投诉时，邮件如果答复I) Dear Tom,We got your claim message. Would you kindly help to send me the photos of this matter? I will do the investigation and get you back ASAP. Thanks a lot.2)Dear sir,Thank you for bring our attention on this matter.After checking, the fact is XXX. It never happens in the past. Pls allow us extending our sincere apologies for the inconvenience this matter has caused to you.We have discussed in the meeting and give the solutions as below:...Anything we can do for you, pls let me know soon. We will try our best to satisfy you.Thank you for your kind concern and we will pay more attention to avoid this kind of matter from now on.十六.如果客户最后明确告知你订单给了另外一个工厂，邮件如何回复？I) Dear Sir,Thank you all your efforts on this inquiry and the last kindly message.It is regret that we lost the chance to cooperate with you this time. But if you want purchase pumps form China in the future, pls feel free to contact me. I will be glad to offer our best price. As we have specialized in this field for 15 years, we have the confidence to offer you the competitive price in our China market with high quality products.Have a nice day!2) Dear Sir，Thank you so much for your kindly info and long time efforts.For better service to meet your requirement, would you kindly help to tell us the main reason you decide to place the order with the current one? It is very valuable and important for our future cooperation.Anyway, nice to communicate with you, my friend. And any inquiry in future pls keep us on posted. We will do our best to give most competitive offer and service to be your reliable partner.Thanks and best regards.。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
很多sales朋友常常抱怨，开发信效果很差，100封里面好几十封退信，剩下的就是石沉大海，难得有一个老外回一句“No, thanks.”就可以让你激动半天。
其实大家有没有想过，这样的做法会严重挫伤自己的积极性。
可以试想一下，当你一天坐在电脑面前12个小时，从google和各种黄页搜索到客人信息，一封一封开发信发出去，晚上满脸疲惫的回家，等第二天满怀希望上班的时候，邮箱里爆满各种各样的退信，你是什么感受？我以前也是做业务的，当年大学毕业后从业务助理、跟单做起，后来做sales和sales manager，PA to director，一直到现在做buyer，中间换了几份工作，也经历过大部分朋友所经历的各种问题。
我当时也有这么一段时间，没日没夜地发推销信，找新客人，无休止地报价，但效果甚微。
后来跟很多不同的客人熟识了以后，私底下聊起才发现，当初的开发信写的是大大有问题的。
很多老外也是做sales的，也会写开发信，为什么成交率比我们高很多？即使不说成交率，回复率也大大高过我们？很多刚毕业的朋友们都是学国贸专业出来的，一般都学过外贸函电这门课，老师们反复教你们怎么写商务信函，怎么回询盘等等，其实这些教材几乎都是学院派人士编的，不是老掉牙过时的东西，就是和现实基本脱节的。
很多老师一辈子都呆在学校里，连外贸都没做过，你怎么能指望从他们这里学到写商务信函的精髓？真正的好的email，必须要模仿老外的行文方式，尤其是英语为母语的客人！即使你的邮件写得四平八稳，语法精到，整篇下来没有任何错误，在大学里可以拿满分作文了，可客人收到以后，还是怎么看怎么别扭。
我觉得，你给客人写邮件的时候，必须要忘记中国人的行文和思维方式，要按欧美人的习惯去思考问题和写邮件，这样才能让客人把你当成同类。
到那一天，你随便写一封邮件，当大部分人都看不出这封邮件出自一个中国人之手，你就出师了！我先列举一些大部分朋友写email时常范的错误，大家可以看看，对比一下自己，其中的几条是自己也会有的？接下来再讨论开发信怎么写。
呵呵。
1）邮件写得过长。
客人的时间很宝贵，每天要收到数百封邮件，你想想，一个不认识的人发了一封又长又臭的邮件给你，英语表述又不好，还加了好几M的附件，你会不会认真去看？而且很多老外的时间观念很强，每天都有几块固定的时间用来处理email，很多长篇大论的邮件，只要不是他的熟人发的，一般会被直接删除，或者是把你的地址设为垃圾邮件。
我问过很多西欧客人，他们一般处理每一封邮件的时间是2-3秒，也就是大致扫一眼，重要的邮件，一般马上仔细阅读并回复，不是太重要的，会在outlook里标注上要处理的具体时间，然后从inbox 拉到相应的子目录里。
换句话说，只要客人的邮箱地址是对的，也是你要找的right person，你的开发信只能停留在他眼前2-3秒，就是决定命运的时刻了。
这种情况下，试问你敢不敢把邮件写得很长？2）没有明确的主题。
一个不明确的主题，会让客人根本没兴趣去打开陌生人的邮件。
这个就需要经验了，内容要言简意赅，直接吸引客人通过主题去点开邮件，目的就达到了。
至于他看了以后有没有反应，就要看实际情况和你内容的功力了。
有些人写邮件会这样设置主题：“we are the manufacturer of lights”，又或者“need cooperation”，或者“Guangdong *** trading company ltd”，或者“price list for lights-Guangdong *** trading company ltd”等等，一看就知道是推销信。
当你一个礼拜就收到一封推销信，你可能会有兴趣看看，但是如果你一天收到N封推销信，估计就会很厌烦，直接删掉算是客气的了。
所以如何把主题写好，让客人知道这是封推销信，还是要忍不住打开看看？就要根据之际情况来判断了。
举个例子吧，假设我是做太阳能灯的公司DEF Co. Ltd，目前公司最大的客人是美国的Home Depot，尽管可能是通过贸易商做的，不是直接合作，但是完全可以当作一个开发新客人的筹码！如果我要写一封开发信给美国的ABC inc（这个名字是我编的），我从google上了解了一些这个公司的信息，知道他们是美国的进口商，有做太阳能灯系列，希望能试着开发这个客人，我一般会这样写主题，“Re: ABC inc/Home Depot vendor-solar light/DEF Co., Ltd.”其中，ABC inc代表了客人的公司名，你在写给他的主题上首先加上他公司名，表示对他们公司的尊重；Home Depot vendor-solar light明确表示你是北美第二大零售商Home Depot的太阳能灯供应商，既表明了实力，也勾起他的兴趣；最后的DEF Co., Ltd.代表自己公司。
这样一来，假设你找对了人，这个正是ABC公司太阳能灯的buyer，又或者是他的某一个主管，突然某一天收到这么一个主题的邮件，哇，home depot的供应商找上来了，太棒了，应该看看是不是有合作机会，是不是比原有供应商更好？他打开邮件的概率会非常非常大！再说了，这个主题设置的还有一个好处，就是客人即使暂时不回你邮件，只是放在收件箱里，但是将来某一天他突然想让你报报价，很容易就能找到这封邮件！只要关键词输入home depot，保证一下子就找到。
3）长篇大论的公司或工厂介绍。
我现在做buyer，也会收到工厂和贸易公司的推销信。
贸易公司还稍微好一点，很多工厂的业务员，开发信实在写得不咋地，简直可以说是惨不忍睹，既浪费客人时间，也浪费自己时间。
我经常会收到类似的邮件：“我们是某某照明灯具厂，地处美丽的长江三角洲东南，交通便利，风景优美，离上海和杭州仅仅2小时车程，我们公司成立于2002年，具有丰富的太阳能灯生产和开发经验，享誉全球，我们工厂获得ISO9001：2000质量体系，严格按照5S 管理，真诚欢迎您来我厂参观拜访，希望和您建立起长久的业务关系，我们以真诚和服务赢得客户……”诸如此类的话，客人会看得很不耐烦，即使你是一个很好的公司或很好的工厂，第一次就收到这样一封邮件，任谁都会感到厌烦的。
有朋友会反问，那是不是完全不写呢？我的回答是，也不一定，要看具体情况。
如果你的公司有突出的优势，可以写，但是最好一笔带过就可以了。
可以这样写：We supply solar lights for Home Depot with high quality and competitive price. Hope to cooperate with you!简单一点，一两句话点到重点，调起老外的胃口，让他反过来问你各种问题，你的目的就达到了。
做业务久了你就发现，很少有客人每封邮件长篇大论的，即使有，也是极少数的特例，或者是要确认一些细节之类的。
4）爱炫耀英文水平。
以前有个助理，英语八级，刚毕业的学生，要她给老外写email，总是喜欢把文字写得很出彩，各种语法从句层出不穷，还喜欢用冷僻词，让人理解都需要老半天。
如果是英语为母语的客人或者德国、北欧这些英语很棒的客人还好一点，如果你写给韩国人日本人中东人法国人，那就要他们老命了，看一封邮件还得用上字典或翻译工具，还是半懂不懂，你说客人会对你印象好么？丘吉尔讲过一句话，具体的内容我忘了，大致的意思是，真正的高手，你要把最复杂的东西用最简单的文字表达出来，全部用最简单的句子，最简单的词汇，让小学生都能看懂。
其实把简单的东西复杂化很容易，把复杂的东西简单化就不容易了，需要多学多模仿客人的邮件，用最简单的词汇来表达你要表达的东西。
外贸函电的精髓就是，“简单简单再简单”，能用一个词表达的绝对不用两个词或短语，能用一句话写清楚的，绝对不写两句。
谁能用最少的句子表达同样的意思，那就是最厉害的！举个例子吧，我以前招助理的时候，会考他们的email水平，我把中文意思告诉他们，然后让他们用英文来模拟一封邮件。
内容很简单，写一封邮件告诉客人Mike，上次收到的样品已经寄给工厂了，但工厂说材料不是ABS，而是PP，价格他们需要重新核算，但近期内原材料涨价，希望您能尽快确认，我们好采购原材料并安排生产。
第一个应聘者是这样写的：Dear Mike,This is Jenny from EDF Co. Ltd. We're so pleased to receive your samples. I already sent them to our factory last week, and was informed the real material is PP, not ABS as you mentioned last time. What's the matter?I'll give you reply as soon as we get the offer from the factory. It will take several days. Please be more patient. But they also told me, the raw material increased these days. Could you please confirm the price quickly after you get it? We'll purchase the raw material and do the production immediately!Looking forward to your reply. Thank you!Best regards,Jenny这封邮件写得好么？老实说还可以，虽然主动语态和人称多了点，但是内容都点到了，表达也算通顺，用的词汇也都是挺简单的，不难懂。
但是不是有点啰嗦？如果能简单一点，是不是更好？我们看看第二位应聘者写的email：Dear Mike,How are you?We received your all samples. The factory checked the details, and found the material was PP, not ABS as you told.Please give them some more time to re-check the price, because the material is different from the past orders. However, the material was increased very quickly! Therefore, please kindly place the order soon if the price is ok for you! We'll do production asap.Thank you in advance!Kind regards,Tommy这封呢？我个人觉得比上一封号一点，毕竟主动和被动语态结合，“We”只出现了一次，不算太枯燥。