酒店常用英语口语
酒店英语口语实例大全
酒店英语口语实例大全以下是酒店英语口语的常用实例，供参考。
1. Good morning, how can I assist you?早上好，我能为您做些什么？2. Do you have a reservation?您有预订吗？3. How many nights will you be staying with us?您将在这里住几晚？4. What type of room are you interested in?您对哪种类型的房间感兴趣？5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。
您想看看吗？6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式，好吗？7. How will you be paying for your stay?您将如何支付住宿费用？8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。
9. Is there anything else I can help you with?还有其他我可以帮助您的吗？10. Enjoy your stay with us!祝您在我们酒店住得愉快！11. Check-out time is at 12:00 noon.退房时间是中午12点。
12. Could you please sign the registration form?请您在登记表上签名好吗？13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。
14. If you need anything, don't hesitate to call the front desk.如果您需要什么，请随时打电话给前台。
酒店常用英语口语对话大全及翻译
酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译： ### A: 我可以预订一个房间住两晚吗？ ### B: 当然可以。
您想要哪种类型的房间？ ### A: 一间双人房。
### B: 好的，请问您更喜欢有城市风光的房间还是海景房？2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译： ### A: 你好，我有一个叫Smith的预订。
### B: 欢迎，Smith先生。
您可以出示您的身份证和信用卡用于核实吗？ ### A: 给你。
### B: 谢谢。
您的房间钥匙已准备好，早餐已包含在您的住宿费用中。
3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译：### A: 对不起，房间里有小冰箱吗？### B: 是的，所有房间都配备了小冰箱。
酒店常用英语口语交流
酒店常用英语口语交流酒店作为旅行中不可或缺的重要场所，英语口语在酒店交流中显得尤为重要。
掌握一些常用的酒店英语口语可以帮助我们更顺畅地与酒店工作人员进行交流，提高入住体验。
下面是一些常用的酒店英语口语，希望对大家在旅行中有所帮助。
预订房间•Can I make a reservation?我可以预订吗？•I would like to book a room.我想订一个房间。
•I’d like to book a double room for two nights.我想订一个双人房间，两晚。
•Is breakfast included?早餐包括在内吗？•How much does the room cost per night?每晚房间多少钱？•Do you have any rooms available for tonight?今晚有空房吗？入住•I have a reservation under the name of [name].我有一个预订，名字是[name]。
•Do you have a reservation?你有预订吗？•Can I see your ID, please?请出示您的身份证。
•Here is my passport.这是我的护照。
•Could you please fill out this form?您可以填写这张表格吗？•What time is check-out?退房时间是几点？服务•Could you bring me some more towels, please?请给我带些毛巾。
•The air conditioner is not working.空调坏了。
•Is there a restaurant in the hotel?酒店有餐厅吗？•What time does the restaurant open/close?餐厅何时开/关门？•Could you help me call a taxi?你能帮我叫辆出租车吗？•I need some extra pillows.我需要额外的枕头。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。
）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。
）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。
）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。
您的房间已经预订好了。
）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。
请填写这份登记表。
）客人： Sure, here you go.（好的，给你。
）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。
这是您的房间钥匙。
您的房间号码是302号，三楼。
）客人： Thank you. Is breakfast included in the room rate?（谢谢。
早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。
酒店英语口语
酒店英语口语酒店英语口语在酒店工作或旅行期间，掌握一些基本的酒店英语口语是非常重要的。
这些口语可以帮助您与酒店员工进行交流，并解决您在酒店住宿过程中的各种问题。
下面是一些常用的酒店英语口语：1. 预订房间 (Booking a Room)- 'I'd like to book a room, please.'（我想预订一个房间。
） - 'I would like to reserve a room for three nights.'（我想预订三晚的房间。
）- 'Do you have any available rooms for tonight?'（今晚有空房间吗？）2. 登记入住 (Checking In)- 'I have a reservation under the name of Smith.'（我有一个叫Smith的预订。
）- 'Could you please fill out this registration form?'（请填写这份登记表。
）- 'Here is your room key. You are in room 305.'（这是您的房间钥匙。
您入住的是305号房间。
）3. 房间设施 (Room Facilities)- 'Is there free Wi-Fi in the room?'（房间里有免费的Wi-Fi 吗？）- 'Could I have some extra towels, please?'（请给我一些额外的毛巾好吗？）- 'The air conditioning doesn't seem to be working in my room.'（我的房间空调好像不工作。
）4. 酒店设施 (Hotel Facilities)- 'What time does the breakfast start?'（早餐几点开始？） - 'Is there a gym or fitness center in the hotel?'（酒店里有健身房吗？）- 'Where can I find the nearest ATM?'（我在哪里可以找到最近的ATM机？）5. 结账 (Checking Out)- 'I would like to check out, please.'（我想结账。
酒店英语口语100句
酒店英语口语100句1.Good morning, I have a reservation. 我好，我有预订。
2.What time is check-in? 什么时候可以入住？3.Can I see some identification, please? 请出示证件。
4.How much is the room per night? 一晚房费多少？5.Is breakfast included? 早餐包括在内吗？6.Could you please give me a wake-up call at 7 am? 能请您在早上7点叫我起床吗？7.Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？8.Can I have some extra pillows? 能给我一些额外的枕头吗？9.My key card isn’t working. 我的门卡不好用了。
10.What time is check-out? 退房时间是什么时候？11.Can I have a late check-out? 我能晚些退房吗？12.Is there a gym in the hotel? 酒店里有健身房吗？13.Do you have a pool? 有游泳池吗？14.I would like to book a massage. 我想预订一次按摩。
15.Are pets allowed in the hotel? 酒店允许宠物入住吗？16.Can I have a non-smoking room? 能给我一个非吸烟房间吗？17.Can you recommend a good restaurant nearby? 你能推荐附近的好餐厅吗？18.How do I get to the nearest subway station? 怎么去最近的地铁站？19.What time does the hotel restaurant open forbreakfast? 酒店餐厅早餐几点开始供应？20.Can you call a taxi for me? 能帮我叫一辆出租车吗？…97.The air conditioning in my room is not working. 我房间的空调坏了。
酒店常用英语口语
酒店常用英语口语1、You are welcome.不用谢。
2、With pleasure.这是我的荣幸。
3、My pleasure.这是我们荣幸。
4、Thank you.谢谢。
5、Glad to be of service. Please feel free to contact us anytime.很高兴能为您服务，有需要请随时联系我们。
1、Don't worry，madam. We'll see to it.夫人，别担心。
我们会照顾它的。
2、I'll look into the matter.我会调查这件事的。
3、I'll be with you in a moment.我会很您在一起的。
4、There is no hurry，sir. Take your time.先生，时间充足，请您慢慢……5、It won't be too long，sir.先生，不会花您太多的时间。
6、Please take you time，madam.夫人，不用急，请您……7、We'll let you know as soon as there is any available.如果真的还有空房，我们会尽快通知您。
8、I'll report it to my manager.我将向我的经理汇报。
1、Very good，sir. I'll be glad to help.非常好，先生。
我很乐意帮您。
2、Certainly，madam. I'll be happy to do it.当然，我很乐意去做这件事。
3、Yes，I will.是的。
我很乐意去做这件事。
4、Yes，certainly，just leave it to us，sir.当然。
您就将这件事留给我们去做吧。
5、Glad to be of service. Please feel free to contact us anytime.很高兴为您服务。
酒店日常英语口语
酒店日常英语口语以下是一些酒店日常英语口语：1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语，希望对您有所帮助。
酒店常用英语口语
酒店常用英语口语1. 预订房间1.1 酒店查询当我们需要预订酒店时，通常会通过电话或者在线预订平台进行酒店查询。
下面是一些常用的英语口语：•Can I make a reservation for a room? (我可以预订一个房间吗?)•Do you have any rooms available? (你们有空房间吗?)•How much is the room rate? (房间价格是多少?)•What is included in the room rate? (房间价格包括哪些服务?)•Is breakfast included? (早餐包括在内吗?)•Do you have any discounts for long-term stays? (长期入住有折扣吗?)1.2 个人信息确认在预订酒店时，我们需要提供一些个人信息以确认预订。
以下是一些常用的英语口语：•My name is [Your Name]. (我的名字是[你的名字].)•I would like to book a room for [number of nights].(我想预订[number of nights]晚的房间.)•I would like a non-smoking room. (我想要一个无烟房.)•I prefer a room with a view. (我希望有一个可以看到景色的房间.)•I prefer a room with a king-sized bed. (我希望有一个大床的房间.)1.3 房间预订确认在完成预订后，我们需要确认预订细节。
以下是一些常用的英语口语：•Can you confirm my reservation? (可以确认一下我的预订吗?)•Can I have a confirmation email? (可以给我发送一封确认邮件吗?)•What is the check-in/check-out time? (入住/退房时间是多少?)•How can I cancel my reservation if needed? (如果需要的话，我该如何取消预订?)•Can you provide an invoice/receipt? (可以提供发票/收据吗?)2. 入住2.1 办理入住手续当我们到达酒店时，我们需要办理入住手续。
酒店日常英语口语
酒店日常英语口语大家好，今天我们来学习一些在酒店日常生活中会用到的英语口语。
无论是出差还是旅行，掌握一些基本的英语口语可以让我们更加便捷地沟通和交流。
下面让我们一起来看看吧。
预订房间1.我要预订一个单人间。
–I would like to book a single room.2.我需要一间双人间，有独立卫生间吗？–Do you have a double room with a private bathroom?3.我需要住三晚。
–I need to stay for three nights.4.我想在房间里加一张床。
–I’d like to have an extra bed in the room.入住登记1.请问我需要填写入住表格吗？–Do I need to fill out the registration form?2.我可以看看我的房间吗？–Can I have a look at my room?3.我们需要提前支付吗？–Do we need to pay in advance?房间设施1.这个房间有空调吗？–Does this room have air conditioning?2.我可以要一个婴儿床吗？–Can I have a baby cot?3.我在浴室里找不到吹风机。
–I can’t find the hairdryer in the bathroom.餐厅用餐1.请问你们早餐几点开餐？–What time is breakfast served?2.我可以点一杯咖啡吗？–Can I have a cup of coffee?3.我对餐厅的食物过敏，你们有什么推荐的菜吗？–I have a food allergy, do you have any recommended dishes?退房结账1.我想结账离店。
–I’d like to check out and settle the bill.2.我们可以用信用卡结账吗？–Can we pay by credit card?3.我想要一张发票，请帮我开一下。
酒店常用英语口语对话
酒店常用英语口语对话在酒店行业中，英语口语是必不可少的沟通工具。
以下是一些酒店常用的英语口语对话，帮助员工与国际客人进行有效沟通。
1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话，酒店员工可以更好地服务国际客人，确保他们有一个愉快的住宿体验。
酒店英语口语大全
酒店英语口语大全
以下是一些酒店英语口语的例子：
1. Hello, welcome to our hotel. 你好，欢迎来到我们的酒店。
2. Can I help you with anything? 我能为您做些什么吗？
3. Yes, I need a room for tonight. 是的，我需要一间今晚的房间。
4. We have a single room available for tonight. 我们有一间今晚可用的单人间。
5. How many nights would you like to stay? 您想住多少晚？
6. I would like to stay for two nights. 我想住两晚。
7. Do you need any assistance with your luggage? 您需要帮忙搬运行李吗？
8. Yes, please help me with my luggage. 是的，请帮我搬运行李。
9. Your room number is 102 on the first floor. 您的房间号是102，在第一层。
10. The elevators are to the right of the lobby. 电梯在大厅的右边。
11. If you need anything else, please let us know. 如果您需要其他任何东西，请告诉我们。
12. Thank you for staying at our hotel. 感谢您选择我们的酒店。
酒店常用英语口语带翻译50句
酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好，我能帮您吗？•Hello, welcome to our hotel. 您好，欢迎光临我们的酒店。
2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。
•Could you please fill out this registration form? 请您填写这张登记表好吗？3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305，位于三楼。
•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。
4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？•The air conditioning is not working properly. 空调不太正常。
5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。
6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应？•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐，两人。
7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。
酒店常用英语口语80句
酒店常用英语口语80句1、Good morning ，sir（madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen下午好，女士们，先生们。
3、Good evening ，miss Price晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ？你今天好吗？布朗先生。
5、I‘m quite well ，thank you.我很好，谢谢你。
6、Hs good to see you again ，sir（madam）再次见到你真高兴，先生（小姐）7、Nice to meet you ，sir.见到你真高兴，先生。
Titles（称呼）8、Are you Mrs.Best？你是贝丝特夫人吗？9、You must be professor Ford.你一定是福特教授。
10、May I know your name，sir（madam）？我可以知道你的名字吗？先生（小姐）。
11、Here‘s a letter for you ，Dr white.怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith. 史密斯船长，有你的电话。
13、Welcome to our hotel，miss Henry.欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ？我能为你服务吗？贝克先生？15、Can I help you，Ms Blake？我能帮你吗？布雷克小姐？16、Would you take the seat ，young lady ？请坐，小姐，Offering Help 主动提出帮助17、May I help you ？18、Can I help you？我能帮你吗？19、What can I do for you ？我能为你作什么？20、May I take your ba for you？我可以为你拿你的手提包吗？21、May I help you with your suitcase？我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ？你需要我为你叫一辆出租车吗？23、Thank you very much.非常感谢24、Thanks for the trouble 。
酒店常用的英语口语
酒店常用的英语口语1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好)，好，先生(夫人)2) How do you do? (-- how do you do ?)您好!3) Hello (or hi )!您好!4) How is everything (with you )?(您的)一切都好吗?5) How are you getting on ( or along ) these days ?这几天过得怎么样?6) How are you ? (- Fine ,thank you .and you? )您的身体好吗?7) Glad (nice ) to see you .见到您很快乐。
8) Wele to our hotel.欢迎到我们的酒店来!9) Its nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。
10) Good bye.(or bye-bye)再见!11) Good night.晚安(晚间辞别用)12) Have a good rest.祝您休息好!13) See you later (tomorrow).以后(明天)见!14) Hope to see you again soon.希望不久再见到您!15) Have a good time.祝您过得愉快!16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!17) Please dont leave anything behind.请不要遗忘你的东西。
酒店宾馆常用英语口语及单词整理
酒店宾馆常用英语口语及单词整理1.Good morning，sir. 早上好，先生。
2.Welcome you back，sir. 欢迎您回来，先生。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Good afternoon，madam. 中午好，太太。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Thank you for waiting，sir. 谢谢您的等候，先生。
酒店常用的英语口语练习【三篇】
【导语】作为酒店每天都会遇到形形⾊⾊的客⼈和状况，为了提⾼酒店的服务质量获得客⼈的认可和满意就需要从各⽅⾯提⾼酒店⼯作⼈员的素质和能⼒。
其中就需要酒店⼯作⼈员掌握⼀定的酒店英语⼝语，让国外的客⼈满意。
下⾯是由⽆忧考整理的酒店常⽤的英语⼝语练习【三篇】，⼀起来了解下吧！【篇⼀】酒店常⽤的英语⼝语练习 (1) Please wait a second. I’ll transfer itfor you. 请稍等⼀下，马上为您转接过去。
(2) Because you are checking out two daysearly, You need to give us two cash vouchers back. 您⽐原定退房的时间提前了两天，所以我们需要收回⼆张现⾦券。
(3) There is a great garden and pond behind the hotel,which is suitable for exercise and having a walk 酒店后⾯有很漂亮的花园和⽔塘，那⾥是⾮常适合跑步和散步的地⽅。
(4) This money is damaged .I’m afraid wecan’t change it, this is according to the hotel rules. 您的钱(纸币)上有裂⼝(污迹)，按酒店的规定，我们不能为您兑换。
(5) I’m sorry that you could not get cashby credit card here . I can book a car take you to the bank to get some cash. 不好意思，酒店规定不可以⽤信⽤卡来套取现⾦，如果您需要，我可以安排车送您去银⾏(ATM 机)上提取现⾦。
(6) What denominations would you like? 你想要什么⾯值的⼈民币呢? (7)I’m sorry, but we do not accept thedollars with CB. 对不起，我们这⾥不收CB版的美⾦。
酒店英语口语
酒店英语口语好的，以下是一些常用的酒店英语口语：1. Booking a hotel room 预订酒店房间- I'd like to make a room reservation, please. 我想预订一个房间。
- What's the rate for a single room? 单人间的价格是多少？- Can I book a room for two nights from July 15th to July17th? 我可以预订7月15日到7月17日的房间吗？2. Checking in 办理入住手续- Hi, I have a reservation under the name of Smith. 嗨，我预订了一个史密斯的房间。
- Here is your room key. Your room is on the 5th floor, Room 501. 这是您的房间钥匙，您的房间在5楼501号。
- Could you please fill out this registration form? 请填写这份登记表。
3. Inquiring about facilities 询问设施- Could you tell me if the hotel has a gym? 酒店里是否有健身房？- Are there any restaurants nearby? 附近有没有餐馆？- Is there Wi-Fi available in the rooms? 房间里是否有Wi-Fi？4. Room service 房间服务- Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？- How long does room service take? 房间服务需要多长时间？- I'd like to request an extra blanket. 我想要一个额外的毯子。
日常酒店英语交流口语
日常酒店英语交流口语Part 1: 酒店预订与入住1. Making a Hotel Reservation 酒店预订- Guest: Good morning/afternoon/evening. I want to make a reservation, please.- Receptionist: Of course, sir/ma'am. How many nights will you be staying with us?- Guest: I'll be staying for three nights, from [date] to [date].- Receptionist: Great. What type of room would you like?- Guest: I prefer a double room with a view, if available.- Receptionist: Certainly, I will check for availability. May I have your name, please?- Guest: My name is [name].- Receptionist: Thank you, Mr./Ms. [name]. Can I have your contact information, please?- Guest: Sure. My phone number is [phone number].- Receptionist: Perfect. Your reservation is confirmed. We look forward to welcoming you.2. Checking-In 入住- Guest: Good evening. I have a reservation under the name of [name].- Receptionist: Good evening, Mr./Ms. [name]. May I see your ID, please?- Guest: Certainly, here it is.- Receptionist: Thank you. Could you also provide a credit card for incidental charges?- Guest: Of course, here you go.- Receptionist: Thank you, Mr./Ms. [name]. Your room is on the [floor]. Here is your key card. Enjoy your stay!- Guest: Thank you very much.Part 2: 房间设施与服务3. Inquiring about Room Facilities 询问房间设施- Guest: Excuse me, does the room have a mini-bar?- Hotel Staff: Yes, all our rooms are equipped with a mini-bar.- Guest: Great. Is there also a safe in the room?- Hotel Staff: Certainly, every room has a safe for your valuables.4. Housekeeping Services 客房服务- Guest: Could you please send someone to clean my room?- Hotel Staff: Of course, sir/ma'am. We will send housekeeping right away.- Guest: Thank you.5. Room Service 房间服务- Guest: I would like to order room service, please.- Hotel Staff: Certainly, sir/ma'am. What would you like to order?- Guest: I would like a club sandwich and a bottle of water.- Hotel Staff: Noted. Your order will be delivered shortly.Part 3: 其他酒店交流口语6. Requesting Assistance 请求帮助- Guest: Excuse me, could you help me book a taxi to the airport?- Concierge: Certainly, sir/ma'am. What time would you like the taxi to arrive?- Guest: I need a taxi at 8:00 AM tomorrow, please.- Concierge: Understood. I will arrange it for you.7. Reporting an Issue 报告问题- Guest: There seems to be a problem with the air conditioning in my room. It's not cooling properly.- Hotel Staff: I apologize for the inconvenience, sir/ma'am. I will send someone to check it immediately.- Guest: Thank you for your prompt attention.8. Checking Out 退房- Guest: Good morning. I would like to check out, please.- Receptionist: Good morning, Mr./Ms. [name]. Could you please settle any outstanding charges?- Guest: Of course, here is my credit card.- Receptionist: Thank you. Your bill has been settled. We hope you had a pleasant stay.- Guest: Thank you. Goodbye.Part 4: 常用口语表达- Can I have some extra towels, please? 可以请给我一些额外的毛巾吗？- Is breakfast included in the room rate? 早餐包括在房价内吗？- What time is breakfast served? 早餐什么时候开始供应？- Could you recommend a good restaurant nearby? 能推荐附近有好的餐厅吗？- Is there a gym or fitness center in the hotel? 酒店内有健身房吗？- What time does the swimming pool open/close? 游泳池什么时间开放/关闭？- Can I have a late check-out? 我可以延迟退房吗？- How much is the cost for an extra bed? 加床的费用是多少？请注意，以上只是口语交流示例，具体情况还需根据实际接待场景和需求进行调整。
酒店常用英语口语对话
酒店常用英语口语对话以下是一些酒店常用的英语口语对话：1.Good morning/afternoon/evening. （早上/下午/晚上好。
）2.How are you? （你好吗？）3.Fine, thank you. （很好，谢谢。
）4.Please have a seat. （请坐。
）5.Can I help you? （我能帮你吗？）6.Yes, please. （是的，请。
）7.Here is your room key. （这是你的房间钥匙。
）8.Here is your room. （这是你的房间。
）9.Enjoy your stay. （祝您住宿愉快。
）10.Can I have a wake-up call? （我能要个叫醒服务吗？）11.What time would you like the wake-up call? （您想要什么时间的叫醒服务？）12.Please wait a moment. （请稍等片刻。
）13.May I have your name, please? （请问您的姓名是？）14.May I have your room number, please? （请问您的房间号码是？）15.Please sign your name on the bottom line if you wantto cash the check. （如果您想兑现支票，请在底线上签名。
）16.Your room is ready, sir. （您的房间已经准备好了，先生。
）17.Here is your key. （这是您的钥匙。
）18.Your room is on the second floor. （您的房间在二层。
）19.Goodbye and thank you for coming to our hotel. （再见，感谢您光临我们的酒店。
）。
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酒店常用英语口语一，招呼语和公共用语（公共课程）Good morning (用于中午以前)Good afternoon(用于中午至下午六点以前)Good evening (用于下午六点过后)在这些招呼语的后面接句子，例如：Good morning sir ,are you checking –out ?早上好先生，请问要退房么？Good afternoon sir ,welcome to Fameya Hotel.中午好先生，欢迎光临中恒泛亚酒店。
Good evening MS,may I help you ?晚上好，小姐，请问有什么可以帮您呢？后面也可以接上自己的酒店名称，部门名称，如；Good morning sir ,this is front desk ,may I help you ?早上好，先生，这里是服务台，请问有什么可以帮您呢？How do you do ?您好吗？Nice to meet you 很高兴见到你How are you /how is it going 你好吗？Welcome to our hotel 欢迎光临我们酒店thank you 谢谢You're welcome 不客气I am sorry 对不起Never mind 没关系excuse me 请原谅/打扰了I'm sorry for disturb you ,对不起，打扰您了this way ,please这边请Take care 请慢走please wait a moment请稍等See you later 回头见it's my duty 是我应该做的Don't worry 别着急please follow me 请跟我来Please after you 您先请here you are 给您Turn left(right),please,请左/右拐go straight ,please ,请直走Please repeat 请在说一遍can you speak slowly?请讲慢点二，酒店前台英语口语（针对前厅部员工）概述；在酒店里所使用的英语会话，基本上属于商业英语，与日常生活中所使用的略有不同，较注重礼节，对男性客人尊称为SIR，而对女性客人尊称为MS在招呼客人时，最好说excuse me ,SIR(MS),,正视对方的眼睛，已显示出你的信心和诚意，，不管什么情况下，别说“I DONN’T KNOW”，回答“不知道”是非常不礼貌的。
Can you spell you name 请拼下您的名字Please sign your name here 请签名would you pay by cash or credit card您是用现金还是信用卡结账Here is your change 这是找您的零钱please keep it 请收好Please take your time,不用急，您在好好想想it's free 是免费的三，基本待客英文（针对前厅部员工）1，自己要做什么事情时，用may；May i have your name ,please?请问贵姓？May I have your check-out time,please?请问您什么时候结账？May I see your passport ,please?请让我看下您的护照，好吗？May I know your nationality?请问您的国籍是什么？2，麻烦客人时可使用could youCould you fill out the form,please?请填写下这些表格好吗？Could you write that down,please?请您写下来好吗？Could you hold the line,please,请不要挂电话好吗？3.询问客人的喜欢或者做什么时，可使用would youWhich kind of room would you prefer?请问您喜欢哪一种房间？How would you like to settle your bill?请问您的账单如何处理？How long would you like to stay ?请问您要住多久呢？四，回答（针对前厅部员工）1，一般性的回答I see ,sir,我明白了，先生Certainly ,sir好的，先生2，请对方在等一会Just a moment ,please请稍等Thank you for waiting您久等了，先生I am very sorry to have kept you waiting很抱歉让您久等了，Could you wait a little longer ,please 请稍后，好吗.、3,拒绝客人时，不要一口回绝说NO，要委婉一些I am afraid I cann’t do that,不好意思，我恐怕没办法那样做4道歉如果是自己的错就说“I’m sorry”,如果是公司的错就说“we are sorry”I’m very sorry for the delay,很抱歉延误了时间I’m very sorry for the inconvenience很抱歉造成您的不便5，客人对自己说“thank you “时。
回答You are welcome不客气Thank you sir ,谢谢您，先生6．交给客人某些东西时可以说Here you are 您要的东西在这里Here is your room key 这是您的房间钥匙Here it is 这是您的东西7，当客人准备离开时，可以说Have a nice day 祝您有美好的一天Please enjoy your stay 祝您住宿愉快We hope to see you again soon希望不久在次见到您Thank you for staying with us 谢谢光临8.当客人的英语难以理解时，面对客人的疑问，不要只是一味的傻笑，或是一直说YES,如果听不懂，要向客人提出疑问，或是先向对方说“just moment,please.”然后请求他人协助Pardon? 对不起Pardon me ?对不起I beg you pardon?对不起，在说一遍好吗？Could you repeat that ?请您重复一遍好吗？若是不敢肯定客人所说的部分内容时，可以将不明白的部分重复一遍，如；Excuse me sir ,do you mean you lost your room key?不好意思先生，您是说您丢了房间钥匙五，电话英语（公共课程）接电话时不可以简单的回答“HELLO”，而应报上自己的所属公司或部门名称，Hello this is information desk，您好，这里是询问处Reception ,may I help you .前台您好，请问有什么可以帮到您会话结束时，不要简单的说bye-bye,,应该说Thank you for calling 感谢您的来电You are welcome sir先生不客气Please contract me if you have any further question如果您有任何其他问题，欢迎致电六，常用词（针对前厅部员工）Front desk/reception 总台/接待处front office前厅办公室Reservation 预订laundry 洗衣Business center 商务中心lobby 大堂Cashier's 收银处healthy room/gym健身房Guest room 客房health club康体中心Chess room 棋牌室banquet hall 宴会厅Conference hall 会议厅public area 公共区域Chinese food 中餐厅western food西餐厅Supermarket 超市operator 接线员Bellboy行李生floor attendant 楼层服务员Waiter 男服务员waitress 女服务员Receptionist接待员cashier 收银员Supervisor 主管/部长manager 经理Toilet /restroom/washroom洗手间female or male女士或男士Parking area 停车场bus station 汽车站Assistant manager 大堂副理general manager总经理Personnel department人事部financial department 财务部Room division department 房务部food and beverage department餐饮部Engineer department 工程部security department 保安部Recreation department 康乐部sales department营销部Washing room 洗手间elevator 电梯Human resources department 人力资源部concierge 礼宾部七，年份，月份，日期，时间（公共课程）一月Jan. .January 二月Feb . February三月Mar . March 四月Apr . April五月May. May 六月June. June七月July . July 八月Aug . August九月Sept. September 十月Oct. October十一月Nov. November 十二月Dec. December星期一Monday 星期二Tuesday星期三Wednesday 星期四Thursday星期五Friday 星期六Saturday星期日Sunday1 one 2two 3three 4four 5five 6six 7seven 8eight 9 nine 10ten11eleven 12twelve 13thirteen 14fourteen 15fifteen 16sixth 20 twenty21twenty-one 30thirty 31thirty-one 40fourty 41fourty-one 50fifty 51fifty-one 60sixty 61sixty-one 70seventy 71seventy-one 80eighty 81eighty-one 90ninety 91ninety-one 100one hundred 1000one thousand八，客房常用英语（针对管家部员工）客房服务，我能为您做些什么吗？Room service, can I help you?我想让你们明天早上叫醒我。