民航乘务英语听力教程
民航客舱服务英语综合教程PPT unit 4 Before Take-off
2.Excuse me, sir. This is the crew seat. Would you please
return to your assigned seat
?
3.Hello,sir,this is an emergency exit ,so no bags are allowed on the floor. Would
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 1 Emergency Exit Briefing Listen , Repeat and Act
CA: Excuse me, madam, you are sitting near to the emergency exit. According to Civil Aviation Administration of China regulations, you are required to read this safety instruction leaflet carefully. Please do not touch the exit control handle except in an emergency. If this takes place, please help us open the emergency exit and help the
in the closet ?
民航客舱服务英语综合教程
Section 2 Conversations
Dialogue 1 Emergency Exit Briefing Useful Expressions
• emergency exit 紧急出口 •Civil Aviation Administration of China中国民航总 局 •instruction leaflet 说明手册 • control handle 控制手柄 •evacuate the aircraft 紧急撤离飞机
民航服务英语听力教学课件u1
5. Thank you for calling. a. Thank you. b. That’s fine. c. Nice talking to you. d. Call back again.
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Part B Listening Task
Unit 1
Flight Prices Directions: You are going to hear some statements about flight prices. After that some questions will be asked. Find the right answers as quickly as possible.
Unit 1
At a Travel Agency
1
Part A Micro-Listening
Unit 1
I.Directions: You’ll hear one word read from each group. Listen carefully and beside the word you hear.
5
Part A Micro-Listening
Unit 1
II. Directions: You are going to hear five sentences. Choose the answer which is the best response to the sentence you hear.
4. Is that seat taken? a. Please take a seat. b. I don’t think so. c. Why not? d. It’s very nice.
6
Part A Micro-Listening
民航乘务英语听力教程
4. A. I like eating eggs very much. B. I try to avoid eating many things. C. Eggs are good for my health. D. I can't eat any eggs.
5. A. Garlic is too smell. I can't stand on it. B. I don't like the smell of garlic. C. Standing on the garlic is terrible. D. Garlic is a smell.
B. I can't see clearly what your duty-free goods are. C. I don't want to buy any of your duty-free goods. D. Your duty-free shop is closed. 13. A. Those children are too noisy. B. Those children are too sleepy. C. Those children are too quiet. D. Those children are too beautiful. 14. A. Please stand up. B. Please take your seat with you. C. Please don't leave your seat. D. Please find your seat quickly.
7. A. Please follow the safety instructions. B. Please watch the safety instructions. C. Please revise the safety instructions. D. Please recite the safety instructions.
新世纪民航乘务英语听力教材教师用书(中级)
Lesson oneSection OneStatements 1Directions: In this part you will hear a short statement. Listen carefully to understand what the speaker says. Then read the four words in your workbook, marked a, b, c and d, and tick the word which the speaker uses in the statement you have heard.1. The cook is mixing flour and water with eggs and sugar.a.floorb.flowerc.flourd.flow2. The classroom is clean and the students are quiet.a. quiteb.quietc.quiltd.quit3.The driver was fined $30, because he violated the traffic regulations.a.findb.foundc.fined.fined4. I lack words with which to express my thanks.a.likeb.luckckd.let5. The price of computers have been rising in the latter half of the year.tertterc.letterd.little6. The two towns are connected by a railway.a. correctedb.collectedc. contactedd.connected7. There was a sudden joIt and I fell down and hurt myself.a.fellb. fillc. feeld.fail8. Helen has got the meal ready to serve the passengers.a.mealb. maille9. The fog is very thick today. I cannot see anything clearly.a.sickb.tickc.seekd. thick10.People breathe more slowly when they are asleep.a.breezeb.breathec.breathd.breastSection ThreeConversationsDirections: In this part you will hear a short conversation followed by a question about the conversation.You must choose the most appropriate answer from the four choices marked a,b,c and d.1. M: You have made such progress in speaking English. Do youattend any English class?W: Yes, I take lessons twice a week, but from next week on, I'll go to the class on Saturday evenings, too.Q: How often will the woman have English lessons from next week on?a. Once a week.b.Twice a week.c. Three times a week.d. Four times a week.2. M:What's the time for departure?W:5:30. That only leaves us 15 minutes to go through the Customs and check our baggage.Q:At what time did the conversation take place?a.5:00.b.5:15.c.5:30.d.5:45.3. M:Have you seen our purser?W: No, I haven't seen her since the day before yesterday.Q:When did she last see the purser?a. Yesterday.b. Three days ago.c. Two days ago.d. Early last week.4. M:The football match started 25 minutes ago.W: Really? Oh, it's 9:50.Q:When did the football match start?a.9:50.b.9:25.c.8:55.d. 10:15.5. W:When can the captain see me?M:He won't be free until tomorrow.Q:What does the man mean?a. The captain won't see her tomorrow.b. The captain is busy tomorrow.c. The captain is busy all day today.d.The captain will see her today.6. W:Where have you been? It's 9 o'clock now. The play started 45 minutes ago.M:I'm sorry. I got lost.Q:When did the play begin?a. 8:45.b.9:00.c. 8:15.d. 9:15.7. W:When will you be ready to fix the engines of the plane?M: I've already fixed it.Q: What does the man mean?a.He will be able to fix it.b. He has fixed it.c. He is not able to fix it.d.He will fixit soon.8. M: When will our flight arrive in Paris?W: Well, now it's just eight. We can make it in about two hours,I think.Q: What time will they arrive in Paris?a. At about ten o'clock.b. At about ten to ten.c. At about nine o'clock.d.At about six o'clock.9. W:When is the library open on Sunday?M:From 8 am to 7 pm.Q:How long is the library open?a.8 hours.b. 8 o'clock.c. 11 hours.d. 11 o'clock.10. M:Are you catching the 12:15 flight to Shanghai?W:Yes. I ordered a taxi for 11:30. It'll be here in 15 minutes.Q:What is the time now?a.11:15.b.11:30.c.11:45.d.12:15.11.W: Did you meet Dad at the airport?M:Yes.The plane was due at 7:15, but it was delayed a quarter of an hour.Q:When did the plane arrive?a. The plane arrived at 8:15.b.The plane arrived at 7:00.c. The plane arrived at 7:15.d. The plane arrived at 7:30.12. M: Can you tell me the time?W: My watch says 9:30, but I always set it 10 minutes ahead.Q:What time is it now?a. It is 9:30.b. It was 9:30 when I set my watch.c. It is 9:20.d. I set my watch thirty minutes ahead.13.M: We have to hurry if we hope not to miss the beginning of the film. It's already 7:35.W: Well, it takes only 15 minutes to get to the movies and the filmdoesn't beginuntil 7:55.Q: What time will the couple get to the movies if they leave immediately?a.At 7:35.b.At 7:45.c. At 7:50.d.At 7:55.14. W:Has George returned from China yet?M:Yes,but he was only here for three days before his company sent him to Canada.Q:Where is George now?a.China.b.Here.c. Canada.d. California.15. M: I wonder if John will be here by 8:00. He's supposed to be. W:His wife said he left at 7:30. So he should be here by 8:15 at the latest.Q:What time is John supposed to arrive?a. 7:30.b.8:00.c. 8:50.d.8:15.16. M:I've heard Baker is leaving for New York City at 9:30 on Sunday. I'll see him off at the airport.W:Well,no.He's postponed two days and two hours because he couldn't get a seat on Sundays.Q:When is Baker leaving?a. 9:30 on Sunday.b. 11:30 on Monday.c. 9:30 on Tuesday.d. 11:30 on Tuesday.17. M: I was at the entrance of the station at 3:00. How did I fail to meet you?W: I got there at 2:50 and stayed for a while. But I thought I left before you got there. Q:When did the woman probably leave the station?a. At 2:50.b. Before 3:00.c. At 3:00.d. After 3:00.18. W:Hi,Jack. Delighted to meet you.I guess you've been busy these days.When is the graduation party?M: May 20th, that is in ten days. I hope you can come to it,if you are still here.Q:What is the date when the conversation takes place?a. May 20th.b.May 10th.c. May 30th.d.May 11th.19. M: My watch is out of battery. What's the time by your watch? W: My watch says it's 9:35, but it is 7 minutes ahead.Q: What's the correct time now?a. It's 9:28.b. It's 9:35.c. It's 9:42.d. It's 9:07.20. W: Why don't plan to leave your home at 7:15? And I'll try to be there at 7:30.M: That may be a little late if we want to be sure of getting good seats. I think I'd rather leave here at seven.Q:At what time will the man probably meet the woman?a. 6:45.b. 7:00.c. 7:15.d.7:30.b. Section Fourc. Passagesd. Directionst In this section, you will hear 15 questions in 3passages ,At the end of each passage, you will hear some questions, Then you must choose the best answer from the four choices marked a,b,c and d.e. Passage 1f. Questions 1 to 5 are based on passage 1.g. Waves are beautiful to look at, but they can destroy ships at sea,as well as houses and buildings near the shore, What causes waves? Most waves are caused by winds blowing over the surface of the water. The sun heats the earth, causing the air to rise and the winds to blow, The winds blow across the sea, pushing little waves into bigger and bigger ones, The size of a wave depends on how strong the wind is, how long it blows, and how large the body of water is, In a small bay big waves never build up. But at sea the wind can build up giant powerful waves, h. A rule says that the height of a wave (in meters) will usually beno more than one-tenth of the wind's speed (in kilometers), In other words, when the wind is blowing at 200 kilometers per hour, most waves will be about 20 meters, Of course, some waves may combine to form giant waves that are much higher. In 1933, theUnited States Navy reported the largest measured wave in history. It rose in the Pacific Ocean to a height of 34 meters,i. 1. What caused waves?j. a. High temperature,k. b.Phases of the moon.l. c.The earth's movement.m. d.Winds blowing over the surface of the water.n. 2. What factor is not mentioned in the size of a wave?o. a.How high the temperature of water is.p. b.How strong the wind is.q. c,How large the body of water is.r. d,How long the wind blows,s. 3. What does a rule say about the height of a wave?t. a. It is usually no more than one eighth of the wind's speed in kilometer.u. b.It is usually no more than one twelfth of the wind's speed in kilometer.v. c. It is usually no more than one tenth of the wind's speed in kilometer.w. d. It is usually no more than one twentieth of the wind's speed in kilometer.x. 4. Which of the following is true?y. a. Waves are beautiful to look at, but they can destroy ships at sea and houses and buildings near the shore.z. b. Waves are beautiful to look at, and they cannot destroy ships at sea.aa. c. Waves are beautiful to look at, but they can destroy ships at sea only.bb. d. None of the above.cc. 5, Which of the following is true?dd. a. Big waves can also build up in a small bay.ee. b. Big waves never build up in a small bay.ff. c. Both a and b.gg. d. None of the above.hh. Passage 2ii. Questions 6 to 10 are based on passage 2.jj. For centuries historians and scientists have been searching for the oldest living things. Some turtle live more than a century. But the oldest living things we know are trees,kk. T here are several types of long-living trees in California which have existed for about 3 000 years. Many of them are still healthy and may live to be the oldest things living on earth. For a long time they were thought to be the oldest, but recently a type of pine was found in California. It showed 4 600 rings. This tells usthat the tree is 4 600 years old.ll. Scientists are searching for the oldest tree alive because it can teach them a great deal about many matters. It will tell them about the climate during the past thousands of years. Also, the amount of rainfall each year is told by the size of each ring. mm. 6. What's this passage about?nn. a. Trees. b. Historian. c. Turtle. d. The old living things.oo. 7. What shows a tree's history?pp. a. Height. b. Leaves. c. Rings. d. Roots.qq. 8. What does the size of each ring tell us?rr. a. The type of tree.ss. b. The amount of sun for a given year.tt. c. Whether a tree is living or dead.uu. d. The amount of rainfall each year.vv. 9. What is the oldest living thing?ww. a. Turtles. b. Trees. c. A type of pine. d. None of the above. xx. 10. Why are the scientists searching for the oldest trees alive? yy. a. Because they can teach them a great deal about many matters. zz. b. Because they will tell them about the climate during the past thousands of years.aaa. c. Because they can tell them the amount of rainfall each year. bbb. d. All of the above.ccc. Passage 3ddd. Questions 11 to 15 are based on passage 3.eee. And now here's the weather forecast for the next twenty-four hours for the whole of England, Wales, Scotland, and Northern Ireland. Starting with Southern England and the Midlands, it'll be mainly dry and sunny, but quite cold, with temperatures around six or seven degrees Celsius. It should stay dry all day, but there'll be quite a wind, so wrap up warm.fff. And the west country, Wales and Northern Ireland. You can expect some rain in the morning and afternoon and quite strong north easterly winds, and the temperature will be lower than yesterday, around the three or four degrees mark. I don't think you'll see much of the sun: cloudy all day, I'm afraid. The East coast of England will see the best of today's weather. It'll be warmer than yesterday, no winds, and sunshine, so quite warm for the time of year.ggg. In Scotland and Northern Ireland, however, there'll be heavy rain and maybe some snow during the afternoon, and on the hills temperatures will drop to below freezing, minus four or five, and on the highest spots minus ten. Over much of Scotland it will be cloudy, and windy too as the cold front moves in over the Atlantic.Northern Ireland can expect the same, but the rain will end beforethe dark. But again very cold, with temperatures not going above freezing. And that's all from me.hhh. 11.What does the speaker suggest the people in Southern England and Midlands do?iii. a. To put on more clothes.jjj. b. Don't wear too much.kkk. c. To go for an outing.lll. d. To stay at home.mmm. 12.Which place has quite strong north and easterly wind? nnn. a. Scotland.ooo. b. Midlands.ppp. c. Wales and Northern Ireland.qqq. d. East coast of England.rrr. 13. Which part of the country has got the best weather?sss. a.Scotland.ttt. b. Midlands.uuu. c. Wales and Northern Ireland.vvv. d.East coast of England.www. 14. What is the lowest temperature on the hills of Scotland and Northern Ireland?xxx. a. Six degrees Celsius.yyy. b. Three degrees above zero.zzz. c. Four degrees below freezing.aaaa. d. Minus ten degrees.bbbb. 15.Why will the weather be cloudy and windy over much of Scotland?cccc. a. Because the warm front moves in over the Atlantic. dddd. b. Because the cold front moves in over the Atlantic.eeee. c. Because the warm front moves in over the Pacific.ffff. d.Because the cold front moves in over the Pacific.gggg.。
民航服务英语听力教学课件u6
The chief stewardess: Good morning, ladies and gentlemen. Welcome you ________ China ________ Airlines to Shenzhen, Please make sure that your seatbelt is fastened, your seat is upright, and your ________ is closed. Your cabin baggage should be in the ________ compartment or under the seat in front of you. No smoking will be ________ on this flight.
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D.Reading light
Part B Listening Task
3.Which of the following equipment is NOT mentioned in the dialogue? A.Micro-TV B.Music system C.Ventilation D.Portable computer 4.Where is the ventilation? A.On the armrest B.Above the head C.Under the seat D.Beside the window seat 5.What does “catering system” mean? A.The activity of serving food and drinks B.The activity of helping the handicapped C.The activity of attending UM D.The activity of providing entertainment
民航客舱服务英语综合教程PPT unit 1 Preflight Briefing
Unit 1 Preflight Briefing
Section 1 Listening
Phrases in Listening •preflight briefing 航前准备会 •communicate information 交流信息 •reduce the risk 减少风险 •cabin crew manuals 乘务员手册 •emergency procedures 紧急程序 •aviation first aid 机上急救 •organize workload 安排工作 •safety and emergency procedures 安全和紧急程序 •individual questions 一对一问题 •potential nose gear collapse 潜在前起落架故障
have your required items: ID, passport, _m ___a__n_u__a__ls__ and introduce
themselves - their task is to organize the workload and make sure the cabin crew know their responsibilities.
company news. it is also wise to check your cabin crew manuals for a quick reminder of safety and emergency procedures and aviation first aid. 3、The senior cabin crew member( SCCM) will check with you that you
空乘旅游英语视听说教学课件：Check-in and security值机与安检含多个微课视频
• It’s a 5 kilos overweight the free baggage allowance, which will be charge for excess luggage fee.
超重行李的收费
Listen to the dialogue and choose the best answer.
And any _c_a_r_r_y_-o_n_s__ ? P: Just one bag.
S: Alright, OK. Here’s your ticket, _b_o_a_rd_i_n_g_pass, your passport and your luggage__la_b_e_l__. And the boarding time is 3 p.m. P: Alright, thank you.And where is the _s_e_c_u_ri_ty_inspection? S: Just go straight and turn _l_e_ft__ there. It’s right over there. P: Alright, thank you very much. S: You’re welcome.
K：Kind reminder 温馨提醒
Here is your luggage tag. Please fasten it on your
luggage. 这是您的登机牌。
You’re boarding at 10:10 AM from Gate 19.
您将于上午10点10分在19号 登机口登机。
民航运输服务
值机&安检 Check-in & Security Check
最新民航乘务英语听力教程2精品课件
B. The captain will invite you to visit the cockpit.
C. I'il show you the way to the cockpit.
D. I'm not sure if you can visit the cockpit.
11. A. The toilets are clean.
19. A. My bag is too heavy to take into the cabin.
B. My bag is not properly wrapped up. C. My bag is light enough to take on the plane. D. I have some contraband in the bag. 20. A. I want to make an appointment. B. I hope I can get a vegetarian meal. C. I forget to request my special diet. D. I hope everybody like vegetarian meal. BCADB DACBD CCACB DBACB
民航服务英语听力教学课件u3
D. At an airport.
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Part B Listening Task
2.What was the airline and flight number? A. China Airways Flight CA904. B. China Airlines Flight CA104. C. China Airways Flight CA104. D. China Airlines Flight CA904.
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Part B Listening Task
Unit 1
5.On which flights does overbooking occur? A. Mainly on domestic, but sometimes on international flight. B. Mainly on international flights. C. Only on domestic flight. D. On both domestic and international flights, equally.
Unit 1
4
Part B Listening Task
Unit 1
Exercise2
Two Passages
Directions: In this exercises you will hear two passages. At the end of each passage, you will hear some questions. Both the passages and the question will be spoken once only. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.
民航服务英语听力教学课件u5
Unit 1
4
Part B Listening Task
Unit 1
Exercise Announcement I. Directions: Listen to the conversation and choose the best answer to each of the following questions: 1. Who is probably making the announcement? A. a pilot B. a flight attendant C. a ticket agent D. a ground crew member 2. What is the ultimate destination of the flight? A. Atlanta B. Miami C. Caracas D. Lima
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Part B Listening Task
3. What change has been announced? A. the flight number B. the gate number C. the arrival time D. the boarding time 4. What are the current weather conditions outside? A. It is raining. B. It cloudy. C. It is hailing. D. It is windy.
1.United Airlines announces the departure of to San Francisco. Passengers are requested to go to immediately where this flight is now boarding.
民航m9英语考试听力 (2)
民航m9英语考试听力引言概述：民航M9英语考试是针对民航行业从业人员的一项重要考试，其中听力部分是考试的重要组成部分。
通过听力考试，考生需要能够准确理解和应对各类民航相关的听力材料，包括航班信息、机场广播、乘客对话等。
本文将从五个大点来详细阐述民航M9英语考试听力的相关内容。
正文内容：一、听力材料的种类1.1 航班信息：民航M9英语考试听力中，航班信息是常见的听力材料，包括起飞时间、登机口、航班号等内容。
1.2 机场广播：机场广播是考试中常见的听力材料，考生需要能够听懂并理解广播内容，如候机楼变更、航班延误等信息。
1.3 乘客对话：考试中可能会出现乘客之间的对话，考生需要能够听懂并理解对话内容，如乘客询问行李托运、座位安排等。
二、听力技巧2.1 注意听力材料的关键信息：在听力考试中，考生需要注意听取关键信息，如航班号、登机口等，这些信息对于正确回答问题至关重要。
2.2 注意听力材料的时间和地点信息：对于航班信息和机场广播，考生需要特别关注时间和地点信息，以便准确理解和应对。
2.3 注意听力材料的语气和语调：在乘客对话中，考生需要注意乘客的语气和语调，以便理解其意图和情感。
三、常见听力难点3.1 语速较快：在民航M9英语考试听力中，听力材料的语速较快，考生需要通过反复练习提高听力速度和理解能力。
3.2 专业术语：民航行业有许多专业术语，考生需要熟悉并理解这些术语的含义，以便正确理解听力材料。
3.3 口音和发音：考生需要适应不同的口音和发音，如英式口音、美式口音等，以便准确理解听力材料。
四、备考建议4.1 多听多练：考生需要通过大量听力材料的反复练习，提高自己的听力水平和应对能力。
4.2 注意积累词汇和专业术语：考生可以通过背诵和积累词汇和专业术语，提高对听力材料的理解能力。
4.3 制定合理的备考计划：考生需要根据自己的时间和能力制定合理的备考计划，合理安排听力练习和复习时间。
五、总结：综上所述，民航M9英语考试听力部分对考生的听力水平和应对能力提出了较高的要求。
民航服务英语听力教学课件u10
Unit 10 Air Crash
1
Part A Micro-Listening
Unit 1
Measurement
I. Directions: In this exercise you are going to hear fifteen noun phrases. Each of them has an expression of measurement. Listen carefully and write these expressions down in the blanks.
1. 2. 3. 4.
3
Part B Listening Task
Exercise Comments on the Flight Directions: You are going to hear some comments by some experienced business travellers. Complete the following sentences.
Unit 1
4
Part B Listening Task
Unit 1
6. Well, I think it’s ____________ to arrive ___________ earlier to give yourself ____________ to _____________ and acclimatise.
C. The prisoner’s wife.
D. The prisoner’s wife.
3. Why did the prisoner write in his letter “Please do not dig the potato field. I hid the money and gun there?”
民航服务英语听力教学课件u9
1. Different people
to
on the plane.
2. If you have any questions
two
.
please do not
3. Passengers should avoid
.
4. The best way to
is to carry it on.
5.
is only a little helpful to the folks
Unit 1
Passage Long Flight Directions: Listen to the passage and try to answer the following questions. 1.What is a jet-lag? Have you got this kind of experience? 2.What should you wear on a long flight? 3.What shouldn’t you drink and eat on a long flight? 4.How many time-belt does an Atlantic flight cross? How many days does the body need to recover? 5.How do the Russians experience the jet-lag?
2
Part A Micro-Listening
Unit 1
II. Directions: You will hear five sentences. Each one will be read three times. Listen carefully and write down what you hear.
航空服务英语训练听力训练省名师优质课赛课获奖课件市赛课一等奖课件
专业学习领域课程
一般话训练
中文体现与沟通
航空服务英语训练
形体塑造
体育专题训练
体能训练（男）、
化装训练（女）
航空服务礼仪训练
民航基础知识应用
客舱服务
民航地面服务
语言体现 艺术素养 专业知识应用
实践学习领域课程
航空急救实训
航空服务综合实训
顶岗实习
单一任务 综合任务
拓展学习领域课程
酒店管理
旅游管理
第二外语
餐饮 职业原则贯穿整个学习情境。
• 5、教学措施： • 讲授法 • 引导文教学法 • 模拟教学法 • 案例教学法 • 实际操作法
谢 谢
客舱服务 （48课时）
预先准备 （8课时）
能
力
航班代码 乘务工作代码
直接准备 （14课时）
飞行实施 （20课时）
要
机型布局 设施设备
求
广播词 服务程序及标准
舱门操作 语言表达与沟通
航后讲评 （6课时）
航班报告
4、教学内容组织和安排：以“飞行实施阶段”这一子情境为例 飞行实施
迎客
安全 检验
机上 服务
急救处置
（8）能很好回答乘客问询
转换
语言体现与沟通类课程 （中英文及小语种外语）
服务礼仪类课程 身体素质训练（柔韧性、 协调性及抗眩晕）类课程
心理学、突发事件 处理类课程
医疗急救类课程
航线知识、民航运送、 民航法规类课程
（9）能熟练利用航班代码
和乘务员工作代码
（10）能按照原则检验乘客
空中
服务设施
乘务 （11）能按原则检验厨房设施 员 （12）能完毕岗位相应旳空防
安全检验