酒店日常英语口语
酒店英语口语实例大全
酒店英语口语实例大全以下是酒店英语口语的常用实例，供参考。
1. Good morning, how can I assist you?早上好，我能为您做些什么？2. Do you have a reservation?您有预订吗？3. How many nights will you be staying with us?您将在这里住几晚？4. What type of room are you interested in?您对哪种类型的房间感兴趣？5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。
您想看看吗？6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式，好吗？7. How will you be paying for your stay?您将如何支付住宿费用？8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。
9. Is there anything else I can help you with?还有其他我可以帮助您的吗？10. Enjoy your stay with us!祝您在我们酒店住得愉快！11. Check-out time is at 12:00 noon.退房时间是中午12点。
12. Could you please sign the registration form?请您在登记表上签名好吗？13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。
14. If you need anything, don't hesitate to call the front desk.如果您需要什么，请随时打电话给前台。
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店，学习⼀些基本的英语⼝语对话，更有利于提升⾃⼰的能⼒，下⾯是®⽆忧考⽹整理的住酒店⽇常英语⼝语对话【四篇】，⼀起来了解下吧！【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好，先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好，请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的，先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房，住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉，先⽣，我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天，可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的，⽽且您还可以免费使⽤这⾥的休闲设施。
日常酒店英语交流口语
日常酒店英语交流口语在国外旅行时，住在酒店已成为一种常见的选择。
为了与酒店工作人员更好地沟通，一些简单的英语口语对于顾客来说是非常有帮助的。
以下是一些在日常酒店英语交流中经常使用的口语。
预订房间•Asking about Room Availability:–Do you have any rooms available?–I would like to book a room for tonight.•Specifying Room Preferences:–I prefer a room with a view.–Can I have a non-smoking room, please?•Enquiring about Room Rates:–How much is the room per night?–Are there any discounts available?抵达酒店•Checking In:–Hi, I have a reservation under the name of [Your Name].–I’d like to check in, please.•Showing Identification:–Here is my passport for identification.–Could you please take a copy of my ID?•Asking about Hotel Services:–What time does breakfast start?–Is there a gym or swimming pool in the hotel?在酒店房间•Room Facilities:–Can I have an extra pillow, please?–How do I connect to the Wi-Fi?•Reporting Issues:–There is a problem with the air conditioning in my room.–The TV remote control is not working.结账及退房•Checking Out:–I would like to check out, please.–Can I have a printed copy of my bill?•Settling the Bill:–Can I pay by credit card?–Is breakfast included in the bill?其他常见问题•Asking for Recommendations:–Can you recommend a good restaurant nearby?–Where is the nearest shopping center?•Seeking Help:–Could you call a taxi for me?–I need an iron to press my clothes.以上是一些日常酒店英语交流中常用的口语。
酒店常用英语口语对话大全及翻译
酒店常用英语口语对话大全及翻译1. 预订房间A: Can I book a room for two nights, please?B: Certainly. What type of room would you like?A: A double room, please.B: Sure. Would you prefer a room with a city view or a sea view?翻译： ### A: 我可以预订一个房间住两晚吗？ ### B: 当然可以。
您想要哪种类型的房间？ ### A: 一间双人房。
### B: 好的，请问您更喜欢有城市风光的房间还是海景房？2. 入住手续A: Hello, I have a reservation under the name of Smith.B: Welcome, Mr. Smith. Could you please show me your ID and credit card for verification?A: Here you go.B: Thank you. Your room key is ready, and breakfast is included with your stay.翻译： ### A: 你好，我有一个叫Smith的预订。
### B: 欢迎，Smith先生。
您可以出示您的身份证和信用卡用于核实吗？ ### A: 给你。
### B: 谢谢。
您的房间钥匙已准备好，早餐已包含在您的住宿费用中。
3. 房间设施咨询A: Excuse me, does the room have a minibar?B: Yes, all our rooms are equipped with a minibar.A: Great. Is there a hairdryer in the room as well?B: Of course. You can find the hairdryer in the bathroom.翻译：### A: 对不起，房间里有小冰箱吗？### B: 是的，所有房间都配备了小冰箱。
酒店常用英语口语交流
酒店常用英语口语交流酒店作为旅行中不可或缺的重要场所，英语口语在酒店交流中显得尤为重要。
掌握一些常用的酒店英语口语可以帮助我们更顺畅地与酒店工作人员进行交流，提高入住体验。
下面是一些常用的酒店英语口语，希望对大家在旅行中有所帮助。
预订房间•Can I make a reservation?我可以预订吗？•I would like to book a room.我想订一个房间。
•I’d like to book a double room for two nights.我想订一个双人房间，两晚。
•Is breakfast included?早餐包括在内吗？•How much does the room cost per night?每晚房间多少钱？•Do you have any rooms available for tonight?今晚有空房吗？入住•I have a reservation under the name of [name].我有一个预订，名字是[name]。
•Do you have a reservation?你有预订吗？•Can I see your ID, please?请出示您的身份证。
•Here is my passport.这是我的护照。
•Could you please fill out this form?您可以填写这张表格吗？•What time is check-out?退房时间是几点？服务•Could you bring me some more towels, please?请给我带些毛巾。
•The air conditioner is not working.空调坏了。
•Is there a restaurant in the hotel?酒店有餐厅吗？•What time does the restaurant open/close?餐厅何时开/关门？•Could you help me call a taxi?你能帮我叫辆出租车吗？•I need some extra pillows.我需要额外的枕头。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人：Hello, I’d like to make a reservation for a single room for two nights, please.（你好，我想预订一个单人间，两晚，谢谢。
）服务员：Sure, could you please tell me the dates you’ll be staying?（当然，请问您将入住的日期是？）客人： I will arrive on the 15th and check out on the 17th.（我将于15号入住，17号退房。
）服务员： Great. May I have your name, please?（好的，请问您的姓名？）客人： My name is John Smith.（我叫约翰·史密斯。
）服务员： Thank you, Mr. Smith. Your room is booked.（谢谢，史密斯先生。
您的房间已经预订好了。
）二、入住手续服务员： Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?（欢迎来到我们的酒店，史密斯先生。
请填写这份登记表。
）客人： Sure, here you go.（好的，给你。
）服务员： Thank you. Here is your room key. Your room number is 302 on the third floor.（谢谢。
这是您的房间钥匙。
您的房间号码是302号，三楼。
）客人： Thank you. Is breakfast included in the room rate?（谢谢。
早餐费用包含在房费里吗？）服务员：Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.（是的，包含早餐。
酒店英语口语100句
酒店英语口语100句1.Good morning, I have a reservation. 我好，我有预订。
2.What time is check-in? 什么时候可以入住？3.Can I see some identification, please? 请出示证件。
4.How much is the room per night? 一晚房费多少？5.Is breakfast included? 早餐包括在内吗？6.Could you please give me a wake-up call at 7 am? 能请您在早上7点叫我起床吗？7.Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？8.Can I have some extra pillows? 能给我一些额外的枕头吗？9.My key card isn’t working. 我的门卡不好用了。
10.What time is check-out? 退房时间是什么时候？11.Can I have a late check-out? 我能晚些退房吗？12.Is there a gym in the hotel? 酒店里有健身房吗？13.Do you have a pool? 有游泳池吗？14.I would like to book a massage. 我想预订一次按摩。
15.Are pets allowed in the hotel? 酒店允许宠物入住吗？16.Can I have a non-smoking room? 能给我一个非吸烟房间吗？17.Can you recommend a good restaurant nearby? 你能推荐附近的好餐厅吗？18.How do I get to the nearest subway station? 怎么去最近的地铁站？19.What time does the hotel restaurant open forbreakfast? 酒店餐厅早餐几点开始供应？20.Can you call a taxi for me? 能帮我叫一辆出租车吗？…97.The air conditioning in my room is not working. 我房间的空调坏了。
酒店英语口语日常用语5篇
酒店英语口语日常用语5篇1.酒店英语口语日常用语篇一It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
It will take 20minutes to prepare for your lunch.您的午餐需要20分钟时间准备。
I would like some lunch now.我想现在进午餐。
It is Room Service here. 这是送餐服务。
Shall I pour you some coffee now?我可以为您倒一杯咖啡吗?Your food and drinks will be sent up in a few minutes.您要的食品和饮料过几分钟就会送上去。
It will be up right away.马上送上去。
I will send someone up with your breakfast immediately.我马上叫人把您的早餐送上来。
Our Room Service starts serving at 7 0’clock.送餐服务从7点开始。
I am sorry，we don’t start serving lunch until 11am.对不起，我们要上午11点菜开始提供午餐服务。
2.酒店英语口语日常用语篇二Room Service，may help you？送餐服务，有什么可以帮您？Would you please bring me some breakfast？请为我送来一份早餐，好吗？At what time would you like your breakfast？您希望什么时候把您的早餐送来？A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？With coffee or tea？需要咖啡还是茶？For how many people，please？请问要几个人的送餐？I will bring it up right away. 我马上把它送上来。
酒店常用英语口语
酒店常用英语口语1、You are welcome.不用谢。
2、With pleasure.这是我的荣幸。
3、My pleasure.这是我们荣幸。
4、Thank you.谢谢。
5、Glad to be of service. Please feel free to contact us anytime.很高兴能为您服务，有需要请随时联系我们。
1、Don't worry，madam. We'll see to it.夫人，别担心。
我们会照顾它的。
2、I'll look into the matter.我会调查这件事的。
3、I'll be with you in a moment.我会很您在一起的。
4、There is no hurry，sir. Take your time.先生，时间充足，请您慢慢……5、It won't be too long，sir.先生，不会花您太多的时间。
6、Please take you time，madam.夫人，不用急，请您……7、We'll let you know as soon as there is any available.如果真的还有空房，我们会尽快通知您。
8、I'll report it to my manager.我将向我的经理汇报。
1、Very good，sir. I'll be glad to help.非常好，先生。
我很乐意帮您。
2、Certainly，madam. I'll be happy to do it.当然，我很乐意去做这件事。
3、Yes，I will.是的。
我很乐意去做这件事。
4、Yes，certainly，just leave it to us，sir.当然。
您就将这件事留给我们去做吧。
5、Glad to be of service. Please feel free to contact us anytime.很高兴为您服务。
酒店日常英语口语
酒店日常英语口语以下是一些酒店日常英语口语：1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语，希望对您有所帮助。
酒店常用英语口语
酒店常用英语口语1. 预订房间1.1 酒店查询当我们需要预订酒店时，通常会通过电话或者在线预订平台进行酒店查询。
下面是一些常用的英语口语：•Can I make a reservation for a room? (我可以预订一个房间吗?)•Do you have any rooms available? (你们有空房间吗?)•How much is the room rate? (房间价格是多少?)•What is included in the room rate? (房间价格包括哪些服务?)•Is breakfast included? (早餐包括在内吗?)•Do you have any discounts for long-term stays? (长期入住有折扣吗?)1.2 个人信息确认在预订酒店时，我们需要提供一些个人信息以确认预订。
以下是一些常用的英语口语：•My name is [Your Name]. (我的名字是[你的名字].)•I would like to book a room for [number of nights].(我想预订[number of nights]晚的房间.)•I would like a non-smoking room. (我想要一个无烟房.)•I prefer a room with a view. (我希望有一个可以看到景色的房间.)•I prefer a room with a king-sized bed. (我希望有一个大床的房间.)1.3 房间预订确认在完成预订后，我们需要确认预订细节。
以下是一些常用的英语口语：•Can you confirm my reservation? (可以确认一下我的预订吗?)•Can I have a confirmation email? (可以给我发送一封确认邮件吗?)•What is the check-in/check-out time? (入住/退房时间是多少?)•How can I cancel my reservation if needed? (如果需要的话，我该如何取消预订?)•Can you provide an invoice/receipt? (可以提供发票/收据吗?)2. 入住2.1 办理入住手续当我们到达酒店时，我们需要办理入住手续。
酒店日常英语口语
酒店日常英语口语大家好，今天我们来学习一些在酒店日常生活中会用到的英语口语。
无论是出差还是旅行，掌握一些基本的英语口语可以让我们更加便捷地沟通和交流。
下面让我们一起来看看吧。
预订房间1.我要预订一个单人间。
–I would like to book a single room.2.我需要一间双人间，有独立卫生间吗？–Do you have a double room with a private bathroom?3.我需要住三晚。
–I need to stay for three nights.4.我想在房间里加一张床。
–I’d like to have an extra bed in the room.入住登记1.请问我需要填写入住表格吗？–Do I need to fill out the registration form?2.我可以看看我的房间吗？–Can I have a look at my room?3.我们需要提前支付吗？–Do we need to pay in advance?房间设施1.这个房间有空调吗？–Does this room have air conditioning?2.我可以要一个婴儿床吗？–Can I have a baby cot?3.我在浴室里找不到吹风机。
–I can’t find the hairdryer in the bathroom.餐厅用餐1.请问你们早餐几点开餐？–What time is breakfast served?2.我可以点一杯咖啡吗？–Can I have a cup of coffee?3.我对餐厅的食物过敏，你们有什么推荐的菜吗？–I have a food allergy, do you have any recommended dishes?退房结账1.我想结账离店。
–I’d like to check out and settle the bill.2.我们可以用信用卡结账吗？–Can we pay by credit card?3.我想要一张发票，请帮我开一下。
酒店常用英语口语对话大全
酒店常用英语口语对话大全Check-in at the Hotel Customer: Good evening. I have a reservation under the name of John Smith. Receptionist: Good evening, Mr. Smith. Could you please provide me with your ID and the credit card you used to make the reservation? Customer: Sure, here you go. Receptionist: Thank you. Everything seems to be in order. How many nights will you be staying with us? Customer: I’ll be staying for three nights. Receptionist: Great. Here is your room key. Enjoy your stay!Room Service Guest: Hi, I’d l ike to order room service. Room Service: Of course. What would you like to order? Guest: I’d like a club sandwich and a bottle of water, please. Room Service: Your order will be delivered to your room shortly. Is there anything else you need? Guest: No, th at’s all. Thank you.Checking Out Guest: Good morning. I’d like to check out, please. Front Desk: Good morning. Do you have any additional charges on your bill? Guest: No, everything looks good. Front Desk: Great. Would you like a printed copy of your bill? Guest: No, thanks. I’ll just pay with my credit card. Front Desk: Thank you for staying with us. Have a safe journey.Asking for Recommendations Guest: Hi, could you recommend a good restaurant nearby? Concierge: Certainly. There is a fantastic Italian restaurant just a few blocks from here that I highly recommend. Guest: That sounds great. Do I need to make a reservation? Concierge: It’s always a good idea to make a reservation, especially during peak times. I’ll be happy to help you with that.Complaining about an Issue Guest: Excuse me, there seems to be a problem with the air conditioning in my room. Manager: I apologize for the inconvenience. I will sendsomeone to take a look at it right away. Guest: Thank you. I appreciate your prompt attention to this matter.Expressing Gratitude Guest: I just wanted to say thank you for the excellent service during my stay. Staff: It was our pleasure to have you as our guest. We are glad you enjoyed your time here. Guest: I will definitely recommend your hotel to my friends and family.Farewell Guest: Goodbye. I had a wonderful stay at your hotel. Staff: Thank you for choosing our hotel. We hope to see you again in the future. Guest: I will definitely be back. Goodbye!这些是酒店常用的英语口语对话。
酒店常用英语口语对话
酒店常用英语口语对话在酒店行业中，英语口语是必不可少的沟通工具。
以下是一些酒店常用的英语口语对话，帮助员工与国际客人进行有效沟通。
1. 欢迎客人- "Welcome to our hotel. How may I assist you today?"- "Thank you for choosing our hotel. We're glad to have you with us."2. 询问预订- "Do you have a reservation with us?"- "Could you please tell me your name and the date of your reservation?"3. 办理入住- "Here's your room key. Your room number is 305."- "Would you like help with your luggage?"4. 介绍酒店设施- "Our hotel has a fitness center, swimming pool, and a restaurant on-site."- "Breakfast is served from 7:00 AM to 10:00 AM in the dining room."5. 询问需求- "Is there anything else I can do for you?"- "Do you need any assistance with your stay?"6. 处理问题- "I'm sorry to hear that. Let me see how I can help."- "I'll make sure to address your concerns immediately."7. 推荐餐厅- "Our hotel restaurant offers a variety of international cuisines."- "There's a popular local restaurant just a short walk from here."8. 询问离店时间- "What time would you like to check out tomorrow?"- "Please remember to check out before 12:00 PM."9. 办理离店手续- "Thank you for staying with us. Have a safe trip home." - "Is there anything else we can do for you before you leave?"10. 感谢客人- "We hope you enjoyed your stay and look forward to seeing you again."- "Thank you for choosing our hotel. Your feedback is greatly appreciated."通过这些基本的英语口语对话，酒店员工可以更好地服务国际客人，确保他们有一个愉快的住宿体验。
酒店常用英语口语带翻译50句
酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好，我能帮您吗？•Hello, welcome to our hotel. 您好，欢迎光临我们的酒店。
2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。
•Could you please fill out this registration form? 请您填写这张登记表好吗？3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305，位于三楼。
•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。
4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？•The air conditioning is not working properly. 空调不太正常。
5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。
6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应？•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐，两人。
7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。
酒店常用英语口语80句
酒店常用英语口语80句1、Good morning ，sir（madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen下午好，女士们，先生们。
3、Good evening ，miss Price晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ？你今天好吗？布朗先生。
5、I‘m quite well ，thank you.我很好，谢谢你。
6、Hs good to see you again ，sir（madam）再次见到你真高兴，先生（小姐）7、Nice to meet you ，sir.见到你真高兴，先生。
Titles（称呼）8、Are you Mrs.Best？你是贝丝特夫人吗？9、You must be professor Ford.你一定是福特教授。
10、May I know your name，sir（madam）？我可以知道你的名字吗？先生（小姐）。
11、Here‘s a letter for you ，Dr white.怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith. 史密斯船长，有你的电话。
13、Welcome to our hotel，miss Henry.欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ？我能为你服务吗？贝克先生？15、Can I help you，Ms Blake？我能帮你吗？布雷克小姐？16、Would you take the seat ，young lady ？请坐，小姐，Offering Help 主动提出帮助17、May I help you ？18、Can I help you？我能帮你吗？19、What can I do for you ？我能为你作什么？20、May I take your ba for you？我可以为你拿你的手提包吗？21、May I help you with your suitcase？我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ？你需要我为你叫一辆出租车吗？23、Thank you very much.非常感谢24、Thanks for the trouble 。
酒店宾馆常用英语口语及单词整理
酒店宾馆常用英语口语及单词整理1.Good morning，sir. 早上好，先生。
2.Welcome you back，sir. 欢迎您回来，先生。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Good afternoon，madam. 中午好，太太。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Thank you for waiting，sir. 谢谢您的等候，先生。
日常酒店英语交流口语
日常酒店英语交流口语Part 1: 酒店预订与入住1. Making a Hotel Reservation 酒店预订- Guest: Good morning/afternoon/evening. I want to make a reservation, please.- Receptionist: Of course, sir/ma'am. How many nights will you be staying with us?- Guest: I'll be staying for three nights, from [date] to [date].- Receptionist: Great. What type of room would you like?- Guest: I prefer a double room with a view, if available.- Receptionist: Certainly, I will check for availability. May I have your name, please?- Guest: My name is [name].- Receptionist: Thank you, Mr./Ms. [name]. Can I have your contact information, please?- Guest: Sure. My phone number is [phone number].- Receptionist: Perfect. Your reservation is confirmed. We look forward to welcoming you.2. Checking-In 入住- Guest: Good evening. I have a reservation under the name of [name].- Receptionist: Good evening, Mr./Ms. [name]. May I see your ID, please?- Guest: Certainly, here it is.- Receptionist: Thank you. Could you also provide a credit card for incidental charges?- Guest: Of course, here you go.- Receptionist: Thank you, Mr./Ms. [name]. Your room is on the [floor]. Here is your key card. Enjoy your stay!- Guest: Thank you very much.Part 2: 房间设施与服务3. Inquiring about Room Facilities 询问房间设施- Guest: Excuse me, does the room have a mini-bar?- Hotel Staff: Yes, all our rooms are equipped with a mini-bar.- Guest: Great. Is there also a safe in the room?- Hotel Staff: Certainly, every room has a safe for your valuables.4. Housekeeping Services 客房服务- Guest: Could you please send someone to clean my room?- Hotel Staff: Of course, sir/ma'am. We will send housekeeping right away.- Guest: Thank you.5. Room Service 房间服务- Guest: I would like to order room service, please.- Hotel Staff: Certainly, sir/ma'am. What would you like to order?- Guest: I would like a club sandwich and a bottle of water.- Hotel Staff: Noted. Your order will be delivered shortly.Part 3: 其他酒店交流口语6. Requesting Assistance 请求帮助- Guest: Excuse me, could you help me book a taxi to the airport?- Concierge: Certainly, sir/ma'am. What time would you like the taxi to arrive?- Guest: I need a taxi at 8:00 AM tomorrow, please.- Concierge: Understood. I will arrange it for you.7. Reporting an Issue 报告问题- Guest: There seems to be a problem with the air conditioning in my room. It's not cooling properly.- Hotel Staff: I apologize for the inconvenience, sir/ma'am. I will send someone to check it immediately.- Guest: Thank you for your prompt attention.8. Checking Out 退房- Guest: Good morning. I would like to check out, please.- Receptionist: Good morning, Mr./Ms. [name]. Could you please settle any outstanding charges?- Guest: Of course, here is my credit card.- Receptionist: Thank you. Your bill has been settled. We hope you had a pleasant stay.- Guest: Thank you. Goodbye.Part 4: 常用口语表达- Can I have some extra towels, please? 可以请给我一些额外的毛巾吗？- Is breakfast included in the room rate? 早餐包括在房价内吗？- What time is breakfast served? 早餐什么时候开始供应？- Could you recommend a good restaurant nearby? 能推荐附近有好的餐厅吗？- Is there a gym or fitness center in the hotel? 酒店内有健身房吗？- What time does the swimming pool open/close? 游泳池什么时间开放/关闭？- Can I have a late check-out? 我可以延迟退房吗？- How much is the cost for an extra bed? 加床的费用是多少？请注意，以上只是口语交流示例，具体情况还需根据实际接待场景和需求进行调整。
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酒店日常英语口语1 Welcome to our hotel! 欢迎光临(我们酒店).2 Welcome, sir/madam! 欢迎光临.3 Good morning/afternoon/evening. 早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?)6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗?7 One moment, please. 请您稍候。
8 Thanks! 谢谢您!9 My pleasure! 不用客气!10 Thank you for waiting. 您久等了.11 Sorry to keep you waiting. 不起让您久等了.12 Do you speak Chinese/English? 请问您讲中文/英文吗?13 Do you have a reservation? 请问您有预订吗?14 Show me your passport or identification, please. 请出示一下您的护照或证件。
15 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？16 please show me your credit card. 请出示您的信用卡.17 Please sign here. 请在这儿签字。
18 Here is your charge please. 这是找您的零钱。
19 This way, please. 这边请。
20 Follow me, please. 请跟我来。
21 After you, please. 您先请。
22 Hope you enjoy your stay! 希望您在这里过得愉快!23 Hope you have a good trip! 祝您旅途愉快!24 Good luck! 祝您好运！25 Have a nice day1 祝您一天愉快！26 Here you are. 给您。
27 Sorry . 对不起。
28 Not at all. 没关系。
29 Of course. 当然可以。
30 Pardon? 请您再重复一遍,好吗?31 No problem. 没问题。
32 Excuse me. 对不起，打扰一下。
33 Hold on, please. 请别挂电话。
34 Goodbye/Bye-bye! 再见!35 The lift/toilet is over there. 电梯/洗手间在那边。
36 Banquet Hall is on the second floor. 宴会厅在二楼。
37 The Conference Center is just a cross the street. 会议中心在马路对面。
38 Do you have a reservation? 请问您有预定吗？39 How many people, please? 请问您们是几位?40 What kind of room do you want? 请问您需要哪种房间?41 A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。
42 Breakfast is included in the price. 早餐已包含在房费中。
43 The local call is free，please press 9 before. 市话是免费的，请先拨9。
44 Check out time is before 2:00pm.. 退房时间是下午2点以前。
45 Do you need a morning call? 请问您需要叫早服务吗？46 Check out, please? 请问是结账吗？47 please show me your room card and your receipt. 请出示您的房卡和收据。
48 Housekeeping, may come in? (客房)服务员,我可以进来吗?49 May I clean your room now? 我可以现在打扫房间吗?50 This is a hair-dryer you need. 这是您需要的吹风机.51 If you need any help, please redial (1111) four ones. 如果您需要帮助,请拔1111。
52 Good nights! 晚安!53 Here’s your table.这是您的座位。
54 What would you like to drink? 请问您喝点什么饮料？55 Small or large? 您需要大份还是小份？56 Anything else? 您还需要别的吗？57 Let me repeat your order, please. 我给您重复一下菜单吧。
58 Hope you enjoy your meal. 祝您用餐愉快！59 The total is￥38. 总消费是38元。
60 Please write the invoice payer. 请写一下您的发票付款单位。
61 Please keep your charge and invoice. 请收好您的零钱和发票。
62 Do you need a taxi? 请问您需要出租车吗？63 May I take your luggage, please? 我帮您拿行李好吗?64 Where are you to going, please? 请问您要去哪里？65 Welcome to our hotel next time. 欢迎您再次光临我们的酒店。
西餐厅常用语1. Do you like to go out eating? 想不想出去吃呢?有次我问老美出去吃东西怎么说, 他回答说一般出去吃饭, 他们只说go to eat , go out eating 或是eat out 而不会说go to dinner, go for lunch, 也就是不需特地说中餐或是晚餐. 所以后来老美问我刚去哪了, 我应该要说I just went out eating, 而不会说I just went to dinner. 小细节多注意, 你的英文会更棒.如果要强调是去吃午餐或晚餐的话, 一般就直接说lunch 或是dinner. 例如人家问你, "Where did you go?" 你就可以答说"lunch."2. There is a Deli over there, do you like it? 那里有一家Deli (餐厅), 你喜不喜欢呢?美国的餐厅可分很多种, Restaurant 是一般的通称, 另外常用到的有Deli : 供应三明治, 沙拉这种现成的, 不需再经过烹调的餐厅, 例如SUBWAY 就可以算是Deli. 另外还有Grill 也随处可见, 翻译成烤肉餐厅, 多半是提供牛排, 汉堡热食类的食物.Deli 这个字是delicatessen 的简写, 可是现今在美国一般只会听到deli 而很少听到delicatessen 了!3. What do you like to drink? 想要喝什么?美国餐厅的习惯, 吃饭时都会点一大杯饮料, 所以侍者一定会先问你What do you like to drink. 也有人会这么说, Can I get you something to drink?. 一般餐厅都会提供的有Coke, Diet Coke, Sprite, Iced Tea, 以及Lemonade 等. 如果什么都不要, 就说Just water.值得注意的是, 在一般的速食店提到drink 都是指soft drink 而言. 但是一般人说到have a drink 时, 他们多半指的是alcoholic, 也就是含酒精的饮料. 所以如果有人问你, "Come on, have a drink with us." 他绝不是要你跟他们一起喝可乐的意思, 而是要你跟他们一起喝酒啦!4. Are you ready to order or just a minute? 你们准备好了吗? 还是要再等一会?通常饮料上桌之后, 大伙都还要花点时间研究一下菜单, 如果侍者看你们大概都差不多了, 他就会过来问你们, Are you ready to order or just a minute? 如果是已经准备好要点餐了, 就直接跟她说你想吃什么, 如果大家还要再研究研究, 则可以跟侍者说Just a minute. 或是Wait a few more minutes. 请他等一下, 他会说OK. I'll be back. (好, 那我等下再来.)5. Do you want to separate check? 你们要不要分开付帐?比如说二对夫妻出去吃饭, 大家想各自付自己的, 则你们可以主动跟侍者说We want to separate check. 有时他们也会主动问你, Do you want to separate check? 或是Do you want separate checks? 这样的话帐单就会有二张. 但有些餐厅separate check 会多收服务费, 最好先问清楚. 如果是要一起付, 则简单地说, together 或是one check 就可以了.6. How do you like your steak cooked? 你的牛排要几分熟?通常点牛排, 或是在高级一点的餐厅点牛肉汉堡, 服务生都会这样问你, How do you like it cooked? 回答的方式, 全熟是well done, 七分熟: medium well, 五分熟: medium, 四分熟: medium rare, 三分熟: rare. 老美有时在开玩笑时也用bloody 来代替rare 这个字, 听来是不是更传神? 所以如果各位嗜食生牛肉的话, 下次不妨试试bloody as hell 的点法. 但请注意一下bloody 这个字在英国英语中有点类似fxxx 的意思, 所以除非有把握不然不要拿出来乱用.记得有一次我去一家蛮高级的法国餐厅用餐, 结果我跟他要well-done 的牛排, 结果煮出来的东西跟橡皮一样难吃. 后来老美跟我解释, 你摸摸自己头上的各部位就知道你的牛排等一下煮出来是什么样子, well-done 就是头顶, 硬梆梆的, medium well 就是额头, 稍微有点弹性. medium 是鼻头, 软软的. rare 是下巴最柔软的部份. 我觉得这个分法蛮实用的, 跟各位分享一下7. How do you like you egg cooked? 你的蛋要几分熟?蛋的说法跟肉类又不一样,不要像我刚来时听人家这么问就自作聪明回答Well done. 把人家给笑掉大牙. 蛋的回答方法是 1. Scramble 炒蛋 2. Sunny side up 只煎一面的荷包蛋, (这句话很有意思, 因为荷包蛋像太阳, 所以老美用sunny side 来形容) 3, Sunny side down 二面都煎或是ease over.白煮蛋的话也分二种, 一种叫soft boil 一种叫hard boil. 所谓的soft boil 是指让蛋黄的部份还有点液体状, 而hard boil 则是指整个的蛋黄都煮成固体状的.有些店例如Waffle House 连hash brown 也会问How do you like it cooked? 这个也有很多选择, 不过一般我只会回答二种, patty (饼状) 跟scattered (分散状)8. Did you burn it? 你把它烤焦了吗?记得刚来美国时烤焦了不知怎么说, 我就说Why do you have black part on your steak, 结果人家当然也是有听没有懂, 其实烤焦了很简单, 就是burn. 美国许多建筑物都有浓烟侦测警报, 所以每次要是有人忘了什么东西在炉子里警报大作, 真是乱吓人的. 这时如果你看到你的室友一脸无辜地站在你面前, 你就可以问他, Did you burn something?9. Can I have some more bread? 能再多给我点面包吗?美国餐厅中的面包吃完了可以一直拿不用钱, 所以吃不饱时就尽量吃面包吧! 另外提醒一点, 国内说的土司面包在美国就叫bread, 所谓的土司面包(toast) 指的是在面包上涂上一层蒜泥或是奶油下去烤的面包才叫toast, 就像是去"我家牛排" 他们给的那种面包才叫toast.当初一直以为我们说的土司面包就叫toast, 造成不少误会. 故事就是有一次我去美国接待家庭住, 早餐时妈妈问我要吃什么, 因为我不想太麻烦人家, 我又刚好看到桌上有土司面包, 所以我就说toast, 结果害人家还大费周章跑去帮我烤面包. 其实我应该说bread. 就不会造成别人的误会了.10. Can you give me a doggie bag? 能不能给我一个狗食袋?东西点太多吃不完怎么办? 这么说就对了. 说doggie bag 是因为不希望别人觉的你太小气, 吃不完还要带回家吃, 所以说是给狗吃的. 或是用doggie box 代替doggie bag 也可以, 因为大部份的餐厅给的都是盒子而不是袋子.最后提醒一点, 请不要在高级的餐厅说doggie bag , 那是不太礼貌的, 你可以只说Can you give me a box? 就好了.另外一种常用的讲法叫"Wrap it up." 这就相当于中文里的, 帮我打包起来的意思. 在美国的中餐馆打包也很有意思, 有时候你说要打包他们还会问你要不要饭? 当然要啦! 这样子下一餐的饭跟菜就通通有著落了.11. Check, please. 结帐.吃完饭别忘了给钱喔! check 就是结帐的意思, 另外也可以说buy the bill, 就跟中文里说的买单是一样的. 当然吃完了饭请别忘了给小费喔!酒店餐厅英语常用语21,我们有葡萄酒,白酒,啤酒和各式软饮料. We have got port, white wine beer and different kinds of soft beverages.22,请问您想喝点什么. 1 What would you like to drink, please.23,请问需要加冰块吗? Do you need any ice-blocks, please?24,请问需要冷饮还是热饮. Would you like to have a cold-drinks or hot drinks?25,请用茶. Have a cup of tea, please! 26,请用香巾. Have a piece of napkin, please!27,我们的菜式有广东风味,北京风味,四川风味,您喜欢哪一种? We provide Cantonese BeiJing Sichuan food which style do you like.28,祝您午餐(晚餐)愉快! Please enjoy your lunch (dinner)!29,打拢了,请问现在可以上菜吗? I'm sorry to disturb you. Shall I bring in your food30,对不起,我能把这个盘子撤走吗? I'm sorry, Can I take this plate away?31,对不起,我把它换成小盘子好吗? I'm sorry, May I have it changed the small plate?32,您想试一下本地的特色吗? Would you like to try local speciality?33,请问您喝什么茶? What kinds of tea would you like to drink?34,您先来杯啤酒好吗? Would you like to start with a glass of beer?35,如果您感时间的话,我给您安排一些快餐好吗? If you're hurry I'll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.36,对不起,这个品种刚刚售完. I'm sorry, the variety is just out of stood(there aren't any left)37,对不起,您是否介意与那位先生同坐一桌? I'm sorry, would you mind sitting the table with that gentleman.38,对不起,现在已经客满了. I'm sorry the restaurant is full now.39,对不起,现在已经没有厅房了. I'm sorry the banqueting hall is full now. 240,如果您不介意,坐在那边角落里好吗? Would you mind sitting over there in the corner.41,如果您愿意,可以先到大堂休息一下,一有空位我马上通告您. You may have a rest in the lounge if you like.42,我们的早餐券包括一碗稀饭,二笼包子,一碟小菜. Our breakfast coupon includes a bowl of rice gruel two portions of steamed stuffed buns and a plate of dish.43,很抱歉,我们立即采取措施,使您满意. I'm sorry we'll take measures at once Be satisfied you.44,先生您喜欢用筷子还是刀叉. Would you like to use chopsticks or knife and forks, sir?45,服务员我想买单. Waiter I want to pay my bill.46,请给我一杯可乐. Please give me a can of coca-cola.47,请问卫生间在哪里? Where is the toilet?48,先生(女士)这是您的帐单吗? Here is your bill, sir(lady)?49,一共是128 元,请问您付现金还是信用卡? The total amount is 128 yuan, Do you pay the bill by cash , o credit card?50,我们这儿不收小费,但是我仍很感谢您. We don't accept tips But I'm very grateful to you.51,请稍等,我马上来收拾. Just a moment, please I'm clear it right away.52,小姐,我想订一个明晚的厅房. Miss I want to reserve a banqueting hall for tomorrow evening.53,请问需要大厅房还是小厅房? Do you need a big banqueting hall or small one?54,服务员,您们的早餐都有什么? Waiter , what has your breakfast got?55,我们的早餐主要供应粤式早茶. Our breakfast supply Cantonese early morning cup of tea.56,先生请问您的牛肉要几份熟的? How would you like your beef? Rare, medium or well-done, sir? 57,先生您的菜已经上齐了. Your dish is all here, sir.58,还要点水果和甜品吗? Would you like fruit and dessert, else?59,对不起,我到厨房给您催一下. Sorry, I tell the cooker to hurry.60,哦!很抱歉这个菜的烹饪时间较长. Oh, very sorry, It takes quite some time for this dish to prepare.61,小姐,我想要一个二人的餐桌. 3 Lady I want to reserve a table for two.62,请问需要主食吗? Do you need any staple food?63,请问您对今天的菜肴有何意见? What do your opinion of today's order?64,对不起,我们这没有生力啤酒. Sorry, we haven't San Miguel beer.65,您试一下百威啤酒好吗? Would you like to try Budweiser beer?66,当然可以. Of course. 67,谢谢您提出的宝贵意见. Thanks for your precious opinions.68,我们将努力改进. We'll try our best to improve.69,对不起,那是整瓶卖的. Sorry, It's sold by the bottle.70,请问您对菜肴有什么特殊要求吗? Anything special you'd like to have on the menu?71,这是发票和找头,请收好. Here's the receipt and change, keep it, please.72,好的,我一定尽快给您做好. All right , I'll have it for you as soon as possible.73,隆中是我们襄樊的名胜古迹. LongZhong is a place of historical interest in our XF.74,好的,我去拿来. Ok, I'll get it for you.75,我们这有清茶,菊花茶,八宝茶. We have green tea, chrysanthemurn tea eight treasures tea.76,先生,傣式烤牛肉很不错,我建议您们点一个. Sir, Roast beef in "Thailand" style is very good. I suggest you to order one.77,请问土豆做咸泥,烤的还是煮的? Is the potato roast or boiled?78,先生,有什么需要我帮忙的吗? What can I do for you, sir?79,先生,请问您是找人吗? Are you come to see anyone, sir? 80,小姐,请问您们的酒吧在哪里? Where are your bar, lady?81,哦,在大堂,我带您去好吗? Oh At the lobby, Shall I show you to go?82,先生,请问是用餐吗? Will you have dinner, sir?83,这瓶酒多少钱? 4 How much is this bottle?84,这瓶葡萄酒每瓶98 元. The wine is 98 yuan a bottle.85,不要了,谢谢. No thanks. 86,对不起,请再重复一遍. I beg your pardon?87,服务员,您会讲英语吗? Can you speak English, waiter?88,会一点点. Yes, a little.89,我可以签单吗? May I sign the bill?第 11 页 共 11 页 90,哦,很抱歉,请付现款. Oh I'm sorry, cash only please.91,请告诉我您的房间号码. Can you tell me your room number?92,我是 1002 房,给我送一份牛肉粒,葱花炒饭. The room is 1002 give me a portion of fried rice with beef. 93,好的,我们马上送到您的房间. All right we'll send it to your room right away.94,我们的蔬菜有土豆,窝笋,黄瓜,大白菜,姜豆等等. Our vegetable have potato, lettuce cucumber, peking cabbage, string bean.95,海鲜类有基围虾,毛蟹,带子,桂花鱼等等. The various sea-food have prawn, shrimp scallop perch.96,主食类有水饺,汤面,炒面,炒饭等等. The staple food has boil dumplings, noodles in soup, fried noodles, fried rice.97,先生(女士)这个水果盘是我们餐厅奉送的,祝您午餐愉快. This fruit plate is offered as a gift in our Restaurant.Please enjoy you lunch Can I take your order now? 现在可以请您点菜了吗?May I take your order 可以请您点菜了吗?Would you like to order 您要点菜了吗?Would you care to order 您想点菜了吗?。