实用商务英语口语：如何使用电话
商务英语：英语打电话N 种说法篇
商务英语：英语打电话N 种说法篇1、打公用电话：1. I’m calling from a public phone, so I’ll call her again.2. I’m not at home now, so I’ll call her around three o’clock again.3. May I use your phone?4. Would you mind if I use your phone?5. How do I get an outside line?翻译&解析：1. 我现在是打公用电话，我会再打给她。
2. 我现在不在家里，三点左右我会再打给她。
3. 我可以借您的电话用一下吗?4. 你不介意我用你的电话吧?5. 如何打外线?解析：*1. public phone 是公用电话， pay phone 也是(投币式)公用电话;而公用电话亭则是telephone booth.*2. 在外打公用电话就表示无法让对方回电，所以通常会再告知下次联络时间或方式。
*3. 有时找不到公用电话，必要时需向商家借用电话，或者在别人的公司借电话时可用以上几句。
*4. outside line 是“电话外线”，而extension 为电话(内线)分机。
2、打错电话：1. I’m sorry I have the wrong number.2. Is this 02-2718-5398?3. Sorry to have bothered you.4. I’m sorry. I think I must have dialed the wrong number.5. Could I check the number? Is it 2211-3344翻译&解析1. 抱歉我打错电话了。
(打错电话通常用：have the wrong number 表示)2. 这里是02-2718-5398吗?3. 很抱歉打扰你了。
商务电话礼仪英文
商务电话礼仪英文和外国人交谈，电话交谈，掌握一些电话英语对话中常用的礼貌用语还是很有必要的。
商务电话礼仪英文有哪些?下面是小编搜集整理的一些内容，希望对你有帮助。
商务电话礼仪英文语句电话转接ill put you through right now.我现在就帮你转接过去。
ill connect you with the department you want. hold on for a minute.我将电话转到您需要的部门。
请稍后。
ill switch you over to mr. clark.我将您的电话转给克拉克先生。
im sorry but the number is engaged. well call you if connected.很抱歉电话占线，如果接通了我们就给您打电话。
订购商品及询问1. id like to place an order for your party dress from your catalog. 我想要订你们目录上的晚礼服。
2. may i order some flowers? 我可以订些花吗?3. how can i pay for this item? 我要怎么付款?4. id like to buy the car on your tv commercial. 我想要买你们电视广告上的汽车。
5. please send me your catalogue. 请寄目录给我。
6. do you have any life menu magazine tenin stock? 你们第十期的“生活菜单”还有存货吗?7. how long will it arrive? 需要多久才会送到呢?8. the product you sent to me is not what i ordered. 你们送来的产品不是我订的东西。
9. im calling about an order i placed a month ago. it hasnt arrived yet. 我打电话是因为一个月前我订的东西。
商务英语的电话礼仪
商务英语的电话礼仪商务英语的电话礼仪商务英语电话礼仪【1】1.呼叫方和接线员常用电话英语口语A.确认身份TAB Corporation. Can I help you?TAB Corporation. How may I help you?Hotel International. May I help you?J&C Consultancy. What can I do for you?This is Paul Smith speaking.Hello, this is Paul Smith from Shipping International.Hello, this is James Lee calling from BHI in New York.Hello, this is Wang Ping calling from Singapore.B.转接电话用语May I speak to Mr. Brown?I’d like to sp eak to John Martin, please.Could I speak to John Martin, please?Could you put me through to the sales department?Could you tell me the number of the sales department?I’ll put you through.I’m putting you through.I’m connecting you now.The number of the sales department is 334. Shall l connect for you?2.呼叫方和被呼叫方常用电话英语口语A.接电话及说明原因Hello, this is Jane speaking. May I help you?Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.Who’s calling, please?James speaking.Hello, this is John Lee. It’s concerning the July order.Hello, this is Jack Robinson from HBI. I’m phoning /calling about the July order.Hello, this is Peter Anderson. I’m returning your call.Hello, James. This is Peter. Mike asked me to call you about…B.确认信息There are two things I want to mention.Can I just make sure I’ve got this point?You mean the first thing I have to do is ship the goods in July. Is that right?So, we will meet on Monday, 9 o’clock in the morning. Is that right?C.如何结束电话沟通Thanks for calling.Thanks for calling back.Thank you for the information.I look forward to seeing you soon.I look forward to meeting you.I’m looking forward to our next meeting.Have a good weekend/journey/holiday.Talk to you later.3.电话留言常用电话英语口语May I take a message for you?Would you like to leave a message?Could I ask who’s calling, please?Could you give me your phone number, please?Could you say that again/ repeat that?Could you speak a little more slowly, please?I’ll give her the message as soon as she’s back.I’ll ask him to call you first thing tomorrow.I will ask her to call you back as soon as she is free.4. 打错电话及其他常用电话英语口语I’m afraid you’ve dialed the wrong number.I’m afraid you’ve got the wrong number.The line is engaged/in use/busy.You’re w anted on the phone.He hung up on me.商务英语电话礼仪【2】1、A Longer Message 记录较长的留言2、G:I'm trying to reach Mr.White in Room 3301, but there's no answer.Could I leave a message for him?旅客:我想和3301房间的 White先生通电话，但是没有人接，我能给他留言吗?3、R:Certainly.The message is for...? 接待员:当然可以。
商务电话礼仪英语对话
商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A：Jan Wise B：Receiver)A：Hello.Can I speak to Mr.Clark?B：May I have your name，Please?A：This is Jan Wise speaking.B：Hold on，please…I'm sorry，but he's on another line now.Would you care to hold?A：Well，I need to leave in a ninute.Could you take a message，Please?B：Gertainly.A：It's a little complicated… I'm Mr.Clark's former classmate.B：OK.A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…B：Ernie…Miss White——OK…A：But Miss White's flight arrived late，and I need to pick her upat the airport now…B：Airport——OK…A：So please tell him that the time is changed to 1∶00…B：One o'clock…A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?A：That's all.Thank you for trouble taken.Good-bye.B：Good-bye关于打电话英语表达方式2(A：Jim Brown B：Receiver)A：Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B：I'm sorry，but he is out of the office right now.A：When will he be back?B：He should be back at any moment.A：I wonder if you could give Mr.Wang a message for me?B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.B：Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好，欢迎光临尚苑西餐厅。
英文打电话礼仪_商务礼仪_
英文打电话礼仪中国的电话业有了惊人的发展，电话已渗透到了中国社会的各个角落，但令人有点吃惊的是，不少人还没有学会哪怕是起码的电话礼仪。
英文打电话礼仪有哪些?下面是小编搜集整理的一些内容，希望对你有帮助。
英文打电话礼仪基础会话1. leaving a Message (留话)学习重点：找某人听电话表示某人不在表示要留话留下自己的联络处询问如何拼对方的姓名会话1留下联络处A：This is Deng—Robert Deng from Chinese Taiwan. I‘d like to speak with your Director.我姓邓，中国台湾的Robert邓。
请您们主任听电话。
B:Mr. Jones is not in right now. May I take a message?Jones 先生现在不在，您要不要留话?A：Yes. Could you ask him to call me at the Hilton Hotel，Room No. 579?好，请转告他打电话到希尔顿店，579号房来找我，好吗?B:Certainly， Mr. Deng. Hilton Hotel， Room 579?没问题，邓先生，希尔顿579号房吗?A：That’s right. Thank you.没错，谢谢您。
词语1.This is……我是……。
在电话中说明“我是谁”时，是用“Thisis……”，而不是“I am”。
2.I‘d like to……等于“I would like to……”——“我想……”。
“would like”为“want”的客气用法。
3.speak with …… 找……听电话;与……讲话4.in 在(家、办公室)中。
此处的“in”不是介系词，而是副词。
5.right now 现在。
“right”为副词，意思是“正是”，为强调的用法。
6.take a message (帮人)留话。
商务英语电话沟通用语及电话沟通场景演练
商务英语电话沟通用语及电话沟通场景演练商务英语电话沟通用语及电话沟通场景演练导语：对于从事外贸商务行业的白领们来说，商务英语电话沟通是日常工作中必不可少的一个环节。
如何才能提高自己商务英语电话沟通用语的使用熟练程度。
今天小编就为大家整理了一些商务英语电话沟通场景演练中的常用语和对话，供大家学习。
商务英语电话说您好在接电话的.时候，可以先向对方表示问候，比如Hello、Good morning.、Good afternoon等问候语。
然后自报家门，让致电的人了解自己在和谁打电话。
常用语有：1、Mediacom Entertainment, may I help you?通信娱乐，有什么可以为您效劳的吗?2、Hello, Margaret Jameson. MayI help you?您好，我是Margaret Jameson。
有什么可以为您效劳的吗?3、Good morning. This is CT Company. May I help you?早安。
这里是CT易公司。
我能效劳吗?商务英语电话说再见在结束和对方的的电话的时候，一定要对对方的来电表示是感谢，并期望对方再次来电。
在这要注意，一定要等对方挂电话之后才能挂电话，表示对对方的尊敬。
1、Thank you for calling. I’m always glad to hear from you.谢谢你来电。
我很高兴随时接到你的电话。
2、It was kind of you to call me. Call me again any time.感谢你打给我。
请随时再打电话给我。
3、Let’s keep in touch, good-bye.让我们保持联络，再见。
4、A: Thanks for your help.B: It's my pleasure. Please don't hesitate to call again if I can be of any assistance. Thank you. Good bye.A:非常感谢您的帮助。
商务电话礼仪英语句型_商务礼仪_
商务电话礼仪英语句型在商务接待中，掌握电话礼仪也非常关键，因为很多情况下我们需要在电话中交流。
商务电话礼仪英语句型有哪些?下面是小编搜集整理的一些内容，希望对你有帮助。
商务电话礼仪英语句型情况一: 打电话的人找的是你自己Is Daisy there? Daisy 在吗?Speaking. 我就是，说吧。
That's me. 我就是。
This is Daisy. 我就是 Daisy.This is she. 我就是。
(注: 男的用 This is he.)You're speaking/talking to her. 你正在跟她说话。
情况二: 要找的人不在May I speak to Mr. Gates? 请问 Gates 先生在吗?He's out. 他出去了。
He's not here right now. 他现在不在这里。
He's in a meeting right now. 他现在正在开会。
You've just missed him. 你刚好错过他了。
He's just stepped out. 他刚好出去了。
情况三: 要找的人不在, 问对方是否要留言Can I talk to Mark? 我可以跟 Mark 讲话吗?He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况四: 打电话的人问他要找的人何时回来Do you know when he will be back? 你知道他什么时候会回来吗?I'm sorry. I don't know. 抱歉, 我不知道。
商务打电话英语口语
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商务英语电话用语
How to make an efficient call
1,Set aside a specific time to make your phone calls.
2,Have a calendar and a pen at hand.
3,Gather all of your information and supplies before making your calls.
Ask to speak with the person for whom you are calling
“May I speak with (person’s name)?” Do not assume you are speaking with the correct person. If the person has already identified himself upon answering the phone, confirm that you heard the correct name before continuing. Make sure to listen to how the person introduced himself and repeat his name exactly as spoken including any professional titles and titles such as Mr., Mrs. and Miss.
商务英语口语：电话沟通
商务英语口语：电话沟通作为一个商务人士，日常的口语交流是必备的工具之一，因为我们面对的大多数是都是外国人，所以这是必须的要会使用的工具哟，那么关于电话沟通的表达该怎么该怎么说?以下是小编给大家整理的关于电话沟通的商务英语口语，希望可以帮到大家1、她现在不在。
A:May I speak to Miss. Chen?可以跟陈小姐讲话吗?B:She is not in right now. she went to the gym with her friends.她现在不在，她和她的朋友去健身房了。
She is out for lunch right now.她现在外出吃午饭了。
When is a good time to catch him?什么时候可以找到他?I'm not sure when he'll be back.我不知道他何时会回来。
2、她现在没空接电话。
2、她现在没空接电话。
A: I'm trying to catch Mary, please.我想与玛丽联络。
B: She is not available at the moment.她现在没空接电话。
She is not available at the moment. She is busy now.现在没空接电话。
She is not able to take your call at the moment.正在忙。
He is busy with someone right now.她正在忙。
3、不在，他出去吃午饭了。
她现在没办法接你的电话。
A: Is Bob in?他现在正忙着会客。
B: No, he's out for lunch. May I take a message?3、不在，他出去吃午饭了。
Is there anything I can do for you?鲍勃在吗?I'm sorry, he is busy at the moment.不在，他出去吃午饭了。
商务英语实用电话大全
商务英语实用电话大全来源：采购销售助手第一部分自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答。
(1) 请稍待片刻。
Just a moment, please.(2) 请别挂断。
我找一位会说英语的人来。
Hold the line, please. I’ll get an English speaker.(3) 请等一下。
我找个人来听。
Hold on, please. I’ll get someone to the phone.商务英语实用电话大全第一部分自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答。
(1) 请稍待片刻。
Just a moment, please.(2) 请别挂断。
我找一位会说英语的人来。
Hold the line, please. I’ll get an English speaker.(3) 请等一下。
我找个人来听。
Hold on, please. I’ll get someone to the phone.(4) 很抱歉，我英语说得不好。
我找位会讲英语的人稍后回电话给你。
请教您的大名及电话号码？I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number第二部分接电话的开场白：拿起话筒的时候，可先用Hello. Good morning. Good afternoon. 等问候对方，并报上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。
(1) 早安。
这里是正泰贸易公司。
我能效劳吗？Good morning. This is Chengtai Trading Company. May I help you(2) 午安。
商务英语电话常用语_关于商务电话英语阅读
商务英语电话常用语_关于商务电话英语阅读A:谢谢。
B:对不起，她现在不在。
A:那我等下再打给她。
2、自我介绍时，请注意： 1."hello"等于是中文的“喂”，随时随地可用。
5.I’morrytobotheryouatthihour.很抱歉在这时打扰你。
4、有急事时的表达方法： 1.It’urgent.CouldIhavehermobilephonenumber2.Couldyoutellm ewhereIcanreachher3.Thiianemergency.Ineedtogetincontactwithhimri ghtnow.1.我有急事，可不可以告诉我她的手机号码2.能不能告诉我在哪里可以找到她3.我有急事，需要马上跟他联络。
5、对方不在的说法： 1.It’nothingimportant.没什么重要事。
2.It’nothingurgent.Th ankyou,good-bye.没什么要紧事，谢谢您，再见。
3.I’llcallheragain.我会再打给她。
4.I’llcallbacklater.我稍后会再打来。
2.我听说你们要结婚了，恭喜阿!3.祝福新郎和新娘。
4.祝新婚快乐。
还有，要是听到友人生小孩了，你可以说：coungratulationonyournewbaby.翻译成中文，可以酸一点：弄璋(弄瓦)之喜。
让人值得恭喜的事情，当然不只结婚生子了，还有~~~1.congratulationonyourgraduation.学成毕业之喜。
2.thankyoubutihavealottolearnyet.谢谢你，但我还有很多要学习的地方。
3.it’veryniceofyoutoayo.谢谢你这么说。
4.thankyou.youflatterme.谢谢你，你过奖了。
5.thankyou,i’mjutverylucky.谢谢你，我只是比较幸运而已。
关于打电话的商务英语对话
关于打电话的商务英语对话在初中英语教学中,对话教学不仅可以为学生提供较为真实的语言使用情景,还能有效提高学生的口语能力,打破传统的哑巴英语教学状况,培养学生的综合英语能力。
店铺整理了关于打电话的商务英语对话，欢迎阅读!关于打电话的商务英语对话篇一A: Good morning. Hudson Textile Company.A:早上好!这里是哈德逊纺织品公司。
B: Good morning. Could I speak to. Mr. White, please?B:早上好!请叫怀特先生听电话。
A: Yes. Hold the line, please... Hello, I'm afraid Mr. White is completely snowed under at present. He shouldn't be free until 11 o'clock. Can I take a message?A:好的，请稍等……喂，怀特先生现在根本走不开，直到11点才有空。
需要我转告一下吗?B: Of course. Could you ask him to call me back? It's about the sample of article No.067.B:当然，请叫他给我回电话，是有关067号货的样品。
A: Yes. What's your name, please?A:可以，请问您贵姓?B: This is Aram of Trans-America Clothing.B:我是泛美服装公司的艾拉姆。
A: Mr. Aram. Does he have your number?A:艾拉姆先生，他有您的电话吗?B: Yes , but I'll give it to you again. It's 82345678.B:知道，但我还是跟你说一下，82345678。
商务英语-日常口语交际-公司电话用语-CALL
•
• •
THANKS!
————Evelyn Guo
情景对话 1
• • • • A:你好！我是琳达。 B:我是托尼.史密斯。我找销售经理！ A:请稍等！我这就为您接通电话。 B:谢谢！
Dialogue 1
A:Hello! This is Linda speaking. B:This is Tony Smith.May I speak to the sales manager? A:Hold on,please. I'll put you through right now. B:Thank you!
Words & Expressions
• 打电话 make a call • 接电话 answer the call • 挂电话 hang up
Words & Expressions
• • • • • 1.接通 put through 2.转接 switch over 3.总机 switchboard 4.分机 extension 5.占线 busy
情景对话 2
• A:你好！这里是欧润特总机，您是哪位？ • B:我是托尼.史密斯。能帮我转一下211分机吗？ • A:不好意思，现在电话占线。如果接通我们就 给您回电话。 • B:好的，谢谢！
Dialogue 2
A:This is N.E.O switchboard. Who is that? B:This is Tony Smith.May I have the extension two-one-one? ...... A:I'm sorry but this line is busy.We'll call you back if connected. B: OK,thank you!
商务英语 如何用英语打第一通电话
商务英语如何用英语打第一通有人说接是被动承受，那么打就是主动出击了，那么在商务场合该如何运用专业的英语术语进展打呢，下面马上学起来!经典表达：Hello, this is XXX from human resource. May I speak to XXX?你好，我是人力资源部的XXX。
请问XXX在吗?Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?Hello. It’s XXX from ABC Company. Is XXX here?I’m calling in regards to the order XXX made 3 days ago.我打来是为了问一下关于XXX三天前下的订单的情况。
I’m calling to the annual report.I’m calling about the contract.3.打必备第三句：Ta什么时候回来?When can I expect him back?他大概什么时候会回来?When will he be back?When would be a good time to reach him?When will she be available to take my call?4.打必备第四句：我能留个口信吗?May I leave a message for him?我能给他留个口信吗?Could you please connect me to his voice mail?I think I’ll leave a message.5.打必备第五句：请Ta给我回电好吗?Please tell him/her that XXX called and have him/her return my call.请告诉他/她XXX打过，让他/她给我回电。
实用商务英语接通电话
实用商务英语接通电话下面是小编搜集的实用商务英语接通电话，一起来看看吧。
商务电话：接通电话Michelle: Hello, you've reached the marketing department. How can I help?你好，这里是市场部，有什么能帮您?Male: Yes can I speak to Rosalind Wilson, please?是的，我找Rosalind Wilson。
Michelle: Who’s calling please?请问，你是谁?Male: It’sRichard Davies here我是Rosalind Wilson。
Michelle: Certainly. Please hold and I’ll put you through.好的，等一下，我帮你接过去。
Male: Thank you.谢谢!Michelle: Hello, marketing. How can I help?你好，市场部，有什么能帮您?Male: Could I speak to Jason Roberts please?我要找Jason Roberts。
Michelle: Certainly. Who shall I say is calling?好的，请问你是谁?Male: My name’sMike Andrews.我是Mike Andrews。
Michelle: Just a second - I’ll see if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you ... OK - I’ll put him through.Hang on a moment, I’m just putting you through.等等。
我确认一下他是否有空。
Jason,Mike Andrews来电找你。
商务英语打电话常用口语
商务英语打电话常用口语商务英语打电话常用口语导语：在很多同学学习商务英语或者是练习口语时都普遍反映用英语打电话是最具挑战的一环。
下面小编为您收集整理了商务英语打电话常用口语，希望对您有帮助!商务英语中打电话的技巧1.先自报家门如果你打电话给别人，对方一接电话，你就要报上自己的名字(identify yourself)，说：Hello, this is...speaking. 不要等待对方追问你是谁。
接别人打来的电话时，如果对方未报姓名，你可以礼貌地问：Who's calling, please? 假如对方电话中要找的人是你的家人或室友，你也应该问这句话，先让接电话的人知道是谁打来的。
万一你拨通了一个号码，却从对方接听时的口气，发觉你可能拨错电话时，千万不要反问人家：What number is this? 而是要问你拨的号码对不对，例如：Is this 715-0456? 如果对方告诉你拨错了，赶快说：I'm sorry. 然后把电话轻轻挂上。
2. 礼貌先行假如你接到别人拨错的电话，你可以说: I think you have the wrong number. This is 715-0456. 然后把电话轻轻挂上。
不要摔电话!他拨错电话号码很可能是无心的。
3. 要言不繁讲完该讲的'话时，通常由拨电话的先说：Goodbye. 对方可能加一句：Thank you for your calling. 然后双方挂上电话，记住要轻哦。
4.见机行事除非你确知对方是夜猫族，否则不要深夜跟他打电话。
早晨太早打电话也是不礼貌的。
一般说来，打电话最适当的时间是上午九点以后到晚上九点半以前。
5.切勿恋战电话响了六响(six rings)还没有人接，不是对方不在家，就是他不方便接，或甚至不愿意接，最好是把它挂断了。
6.他人为先如果你打电话时预知这通电话不可能三言两语就结素，最好先问对方: Is this a convenient time to talk?(现在讲电话方便吗?)免得对方正有急务待理，或有客人在旁，又须听你长时间电话，造成尴尬场面。
商务英语情景对话电话篇
商务英语情景对话电话篇
1.Call me back please 请给我回电话
A:Could you have her call me back, please?
B:No problem. I will let her know.
A：你能让她给我回个电话吗?
B：没问题，我会告诉她的。
2. Collect call 对方付费电话
A: I need to make a collect call.
B: Just one second, I will connect you.
A：我得打个对方付费电话。
B：没问题，我给您接。
3.Could you call back later? 您能过会给我打电话吗?
A: I'm in the middle of something. Could you call back later?
B: Sure. I will call you this afternoon.
A：我现在很忙，你能过会给我打电话吗?
B：好的，我下午打给你。
4.Get the phone 接电话
A: I'm busy, can someone get the phone? B: Okay. I got it.
A：我有事儿，谁接一下电话好吗?
B：好的，我接了。
5.Give me a call 给我打个电话
A: If you need anything, give me a call. B: Thanks a lot.
A：如果你需要什么，给我打个电话。
B：太谢谢了。
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实用商务英语口语：如何使用电话EDWARD GREEN： Hello, my name is Edward Green. I wouldlike to speak to Mr. Smith, please.爱德华．格林：你好，我是爱德华．格林。
请史密斯先生接电话。
SMITH'S SECRETARY： I am sorry, but Mr.Smith isn't available.史密斯的秘书：对不起，史密斯先生现在不在。
EDWARD GREEN： Okay. I'll bring back. Does Mr. Smith have a direct line?爱德华．格林：那好吧。
我再打过来。
史密斯先生有直线电话吗？SMITH'S SECRETARY： I'm sorry but the number is confidential.史密斯的秘书：对不起，号码保密。
EDWARD GREEN： Okay. Thank you.爱德华．格林：好的。
谢谢。
JENNY ROSS： It's very difficult to speak to Mr. Smith.詹妮．罗斯：想跟史密斯先生通电话真难。
EDWARD GREEN： Yes, I know.爱德华．格林：是啊，我知道。
NOVO RECEPTIONIST： Good morning, RUYJ Advertising.NOVO 接待员：早上好， RUYJ 广告公司。
DON BRADLEY： Good morning. This is Don Bradley. Can I talk to Phil Watson, please?堂．布拉德利：早上好。
我是堂．布拉德利。
请菲尔．沃森接电话？NOVO RECEPTIONIST： What company are you from please?NOVO 接待员：您是哪家公司的？DON BRADLEY： Bibury Systems.堂．布拉德利：Bibury系统公司。
NOVO RECEPTIONIST： I'll put you through.NOVO 接待员：我给您转过去。
DAVE： Phil Watson's phone.戴夫菲尔．沃森的电话。
DON BRADLEY： Good morning. Can I talk to Phil, please?堂．布拉德利：早上好。
请菲尔听电话DAVE： Can I ask who's calling please?戴夫：能问一下您是哪位吗？DON BRADLEY： Don Bradley from Bibury Systems.堂．布拉德利： Bibury系统公司的堂．布拉德利。
DAVE： Well, Mr. Bradley, I'm afraid Phil's not in the office at the moment.戴夫：哦，布拉德利先生，菲尔当前不在办公室。
Can I take a message or would you like to ring him on his mobile phone?让我给他捎信还是您打他的移动电话?DON BRADLEY： I'll try his mobile. Can I have the number please?堂．布拉德利：我还是打他的移动电话吧。
请问号码是多少？DAVE： 0802 54377戴夫：0802 54377DON BRADLEY： Just let me check that. Zero eight zero two five four three double seven.堂．布拉德利：让我对一下。
0802 54377。
DAVE： That's it.戴夫：对。
DON BRADLEY： Thanks.堂．布拉德利：谢谢。
PHIL WATSON： Hello. Phil Watson.菲尔．沃森：你好。
菲尔．沃森。
DON BRADLEY： Hello. Phil, this is Don Bradley.堂．布拉德利：你好。
菲尔，我是堂．布拉德利。
PHIL WATSON： Hello, Don. Sorry to keep you waiting. How are you?菲尔．沃森：你好，堂。
抱歉让你久等。
你身体好吗?DON BRADLEY： I'm fine, thanks. Can we meet? We have a new product and I want you to see it.堂．布拉德利：好，谢谢。
我们能见个面吗？我们有了新产品，我希望你看一下。
****SMITH'S SECRETARY： Hello, Mr. Smith's office.史密斯的秘书：你好，史密斯先生的办公室。
EDWARD GREEN： Hello, my name is Edward Green from Bibury Systems. I rang earlier. I would like to speak to Mr. Smith, please.爱德华．格林：你好，我是Bibury系统公司的爱德华．格林。
我之前打过电话。
我想跟史密斯先生通电话。
SMITH'S SECRETARY： I'm afraid Mr. Smith is not in the office at the moment. Can I ask what it is about?史密斯的秘书：史密斯先生当前不在办公室。
请问您有什么事?EDWARD GREEN： It is very important. I represent Bibury Systems. We've got a new product and I want Mr. Smith to see it.爱德华．格林：是很重要的事。
我代表Bibury系统公司。
我们新推出了一款产品，希望史密斯先生看一下。
SMITH'S SECRETARY： Please send the productspecifications by mail, Mr. Green.史密斯的秘书：格林先生，请把该产品的说明书邮寄给我们。
EDWARD GREEN： I would like Mr. Smith to see the product and would like to talk to Mr. Smith direct. When is a good time to call?爱德华．格林：我希望史密斯先生看一下产品，并且希望直接和他谈一谈。
什么时候打电话合适?SMITH'S SECRETARY： You could try ringing this afternoon.史密斯的秘书：你能够今天下午试着打一下。
EDWARD GREEN： Thank you. Goodbye.爱德华．格林：谢谢。
再见。
****DEREK JONES： Yes.德里克．琼斯：你好。
CALLER： Can I speak to Peter?CALLER：请皮特听电话?DEREK JONES： Peter Hill?德里克．琼斯：皮特希尔?CALLER： No. Peter Toyama.CALLER： No。
皮特富山。
DEREK JONES： There is no one here called Peter Toyama.德里克．琼斯：我们这儿没皮特富山这个人。
CALLER： Is that extension 367?CALLER：这是367分机吗?DEREK JONES： No, you've got the wrong number. This is 412.德里克．琼斯：不是，你打错了。
这是分机 412。
CALLER： I'm sorry. Could you put me back to the switchboard?CALLER：对不起。
您能把我转回总机？DEREK JONES： Yes, hang on.德里克．琼斯：能够，稍等。
EDWARD GREEN： Hello, this is Edward Green. I rang earlier. I would like to speak to Mr. Smith, please.爱德华．格林：你好，我是爱德华．格林。
我之前打过电话。
我想跟史密斯先生通话。
SMITH'S SECRETARY： I'm afraid that Mr. Smith is in a meeting.史密斯的秘书：史密斯先生正在开会。
EDWARD GREEN： Is he free later this afternoon?爱德华．格林：他今天下午稍后有空吗?SMITH'S SECRETARY： I don't think so. Mr. Smith is very busy at the moment.史密斯的秘书：没有。
史密斯先生现在很忙。
EDWARD GREEN： I'll ring again tomorrow.爱德华．格林：那我明天再打。
SMITH'S SECRETARY： I am afraid Mr. Smith isn't in the office tomorrow.史密斯的秘书：史密斯先生明天也不在办公室。
CLIVE HARRIS： Clive Harris.克莱夫．哈里斯：克莱夫．哈里斯。
KATE MCKENNA： Clive, it's Kate.凯特．麦凯纳：克莱夫，是我，凯特。
CLIVE HARRIS： Hello Kate.克莱夫．哈里斯：你好，凯特。
KATE MCKENNA： Are you busy?凯特．麦凯纳：忙吗?CLIVE HARRIS： No, why?克莱夫．哈里斯：不忙，什么事?KATE MCKENNA： I've got the sales report and I have all the figures ready for the presentation to Mr. Sakai. Do you want to see them?凯特．麦凯纳：我拿到了销售报告以及给酒井先生演示的所有数据。
你要不要看一下?GERALDINE： Good morning, Bibury Systems. How can I help you?杰拉尔丁：早上好， Bibury系统公司。