埃森哲-知识管理战略(1)
埃森哲《Knowledge Management Strategies to Improve Business Performance》12页
User’s understanding and commitment to use the
knowledge environment. A critical mass of users who are willing to share, contribute, and use what is available must be established for the potential of the environment to be realized.
LAN
Office Platform
Database Platform
Change Enablement Program Management Development Operation/ Administration
Community Member Content Manager Knowledge Sponsor Expert Knowledge Technologist Knowledge Integrator
business that can be addressed by Knowledge Management?
Which knowledge adds the most value? What are the highest priority initiatives?
How do you create a culture
Discussion
Forums
4
Internalization
Combination
3
Portals eLearning Searching Personalization Push/Profiles
Knowledge
埃森哲的知识管理流程和体系
埃森哲的知识管理流程和体系下载温馨提示:该文档是我店铺精心编制而成，希望大家下载以后，能够帮助大家解决实际的问题。
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埃森哲知识管理战略-PPT课件
Knowledge Spiral
1
Collaboration
• Messaging • Peer-2-Peer
Externalization
• Content
2
Management
• Knowledgebases • Workflow
• eTeamSpaces/
eConferencing
business that can be addressed by Knowledge Management?
• Which knowledge adds the most value? • What are the highest priority initiatives?
• How do you create a culture
• Are priorities aligned with
the environment?
People Technology
• How do you fill the gap?
measurements?
Process
• Are the right processes in place to
- capture, refine, and create knowledge - disseminate, share, and apply knowledge to deliver business value?
• Improvisational work
Level of Interdependence
• Highly reliant on deep expertise across multiple functions
2019年-埃森哲-知识管理战略-PPT精选文档
Chris Paladino
March 11, 2019
(703) 947-2394 chris.d.paladinoaccenture
Knowledge Technologies 2019
Collaboration
Work Models
Knowledge workers
Integration Model
• Systematic, repeatable work
• Highly reliant on formal processes, methodologies, or standards
Practices Management Development Organizational Learning
Roles Processes Content
• Community Member • Content Manager
• Knowledge Sponsor
• Expert
• Knowledge Technologist • Knowledge Integrator
Topics
Implementation Framework
Change Enablement Program Management
Development Operation/ Administration
Applications
Best
Customer
Research & Individual &
• Knowledge Mining • Abstractors