《商务英语写作》期末复习指.doc

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商务英语写作期末考试模拟题

商务英语写作期末考试模拟题商务英语写作期末考试模拟题I. Multiple Choices (单选题). (30%, 2 point each)1. John is fatter than __________ of the other boys in class. He is the fattest. A. some B. that C. anyD. many2. We ordered the above computers ______ 18 January, and they still have not arrived.A. inB. onC. forD. by3. –Will you stay for lunch?--Sorry, _________. My brother iscoming to see me.A. I mustn’tB. I needn’tC. I can’tD. I won’t4. Hundreds of jobs _________ if the factory closes.A. loseB. will be lostC. are lostD. will lose5. Since I won the big prize, my telephone hasn’t stopped ringing. People ___________ to ask how I am going to spend the money.A. phoneB. will phoneC. were phoningD. are phoning6. __________ still for a moment, please? I want to take a photograph ofyou.A. Should you keepB. Are you going toC. Are you keepingD. Will you keep7. _______ we need more practice is quite clear.A. WhenB. WhatC. ThatD. /8. I was extremely __________ when I heard of the __________ news.A. exciting…excitingB. excited…excitingC. excited…excitedD. exciting…excited9. They talked about the problem among __________.A. themB. each otherC. themselfD. themselves10. The Managing Director, along with his secretary, ________ invited last night.A. isB. wasC. areD. were11. I can’t remember when exactly the Robinson left _______ city. I only remember it was _______ Monday. A. the; the B. a; the C. a; a D. the; a12. We were very surprised when hemade it clear that he ________ the office soon.A. leavesB. would leaveC. leftD. had left13. — Could I________ your CD player, please?— Sorry . _________is broken.A. borrow; MineB. lend; MyC. borrow; MyD. lend; Mine14．________ they are brothers, they don’t look like each other at all.A. BecauseB. ThoughC. WhenD. As15．—________ did you like the trip to Hainan？—It was wonderful.A. WhenB. HowC. WhereD. WhatII. Match Headings (A栏五句话来自于一封推销信，B栏是用统计资料对A栏句子的论证,从B栏中选择适当的句子与A栏句子配对). (10%, 2 points each)A1. Our new toothpaste leads to less cavities.2. The PCX450 is light and compact.3. The MicroFax 200 produces faxes which are clear and legible.4. Jagger sports jackets are available ina number of styles.5. The CX2 is reliable.Ba. Tests show that the MicroFax 200can produce results up to 200% clearer than other fax machines in its category.b. Our survey shows that most dentists suffer from less cavities than you or me…c. In independent tests, the CX2 showed that it was up to twice as reliable as other leading brands.d. In comparison with other laptops in this category, the PCX450 is 30% lighter than the lightest, and 40% more compact than the most compact!e. Jagger sports jackets come in a range of exciting styles for the conventional and adventurous alike!III. Translation (翻译). (20%)Dear Mr. Pong,Further to your letter of 11 December, I am more than pleased to provide a reference for Ms Chan, who has worked at this company in the capacity of my Personal Assistant since she joined the company in 1997.I can recommend Ms Chan to you without the slightest hesitation. I have always found her to be a totally loyal and honest worker who can be relied upon. Although she does sometimes find it a little difficult to interact with other members of staff, Ms Chan is extremely hard-working and efficient. If you were to appoint Ms Chan, we should find it very difficult to replace her. However, we appreciate that, in her own interests, it may be time forMs Chan to move on.Yours sincerely,Ms. Edith WooTraining ManagerIV. Writing a Letter (写信). (40%)你是四川远东有限公司的业务员，你现在需要订购一批空调，要求质量上乘、保修期长，并能定期上门维修。

商务英语写作考试试题

商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。

商务英语写作试题

机密★启用前大连理工大学网络教育学院大工20春《商务英语写作-精品课程》课程考试期末考试复习题☆注意事项：本复习题满分共：400分一、单项选择题（本大题共30小题，每小题2分，共60分）1.Please let us know which of our products _______.A. you are interestedB. are you interestedC. they are interestedD. you are interested in2.We ______ your name and address _______ the Chinese Embassy in Bonn.A. are learning….fromB. have learned ….fromC. have come to know….ofD. have been given ….from3.We are now enclosing a price list for all the items you _______ in your letter under reply.A. requiredB. inquired aboutC. saidD. informed4.If you are prepared to increase your ______ to 15%, we shall be pleased to purchase thecomplete stock.A. priceB. discountC. sales volumeD. cost5. A recent market survey reveals that such articles are no longer __________.A. in demandB. demandedC. on demandD. for demand6. We will do our best to _______ shipment to meet your requirements in time.A. complyB. makeC. expeditingD. arranged7. Any loss or damage noticed when the goods are delivered must be reported to the ______ at the time, otherwise he will not be responsible for it.A. consignorB. consigneeC. shipperD. carrier8. For all the remaining items the stated dates of delivery are approximate, but _______ would these dates be exceeded by more that ten days.A. in no caseB. in any caseC. by all meansD. under any circumstances9. Your failure to open the L/C in time will ________impossible for us to deliver goods within theperiod stipulated in the contract.A.make them beB. make it beC. make itD. make that be10. The stipulations in your L/C _________ not in accordance with the contract, we have to requestyou to make an amendment.A. isB. beingC. is to beD. would be11. We____ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. would appreciate it12. We _____the fact that the market is declining.A. are aware ofB. awareC. aware ofD. are aware13. Should your price _____ competitive, we will place a trial order _____you.A. is; withB. are; fromC. is; fromD. be; with14. There is steady demand here _____silk scarves of high quality.A. in B of C. for D. on15. We regret____ entertain your order for our Green Beans as we are in short supply at present.A. not able toB. are unable toC. cannotD. our inability to16. The company was slow to restructure, and its problems could carry over into another _______ profit decline in 1996.A. essentialB. substanceC. substantialD. sensatory17. The profit or loss on the disposal of ________ must be accounted for.A. a setB. an assetC. an assaultD. a resolve18. The overseas aid budget has been almost ________, from $18m to just over $10m.A. halfedB. splittedC. halfD. halved19. This profit has been resulted largely from a reduction of RMB 27 million in expenditure, ______ because of two factors.A. drawnB. reachedC. achievedD. provided20. In my opinion, he's ______ the most imaginative of all the contemporary poets.A. in allB. at bestC. for allD. by far21. It’s estimated that the company has a(an)______of 2 million US dollars and is regarded as one of the most trustworthy clients in this area.A. numberB. financeC. assetD. status22. Moreover, ______ Nikon tractors were considered more attractive in appearance; I suggestexperimenting with new designs for our next model.A. withB. sinceC. due toD. so as to23. He soon received promotion for his superiors realized that he was a man of considerable ______.A. abilityB. futureC. possibilityD. opportunity24. We would cordially like to invite Liebert Corporation that has established business relationship with us to ______ a visit to our synthetic dye production factory.A. offerB. haveC. giveD. pay25. Last year we shipped walnuts to you ______ the extent of 500metric tons.A. byB. withinC. inD. to26. Among other matters, the city council ________ more funds for additional police officers.A. authorizedB. accreditedC. empoweredD. licensed27. She said Thresher was aware of the ________ for £18.37 and had established that it belonged to another customer.A. receiveB. receiptC. receivingD. achieve28. The European Union countries were once worried that they would not have ____ supplies of petroleum.A. proficientB. efficientC. potentialD. sufficient29. The goods you delivered are below the standard we expected ______ the sample.A. fromB. toC. onD. in30. We take pleasure in ______ you a copy of our price-list.A. sendB. sendingC. sentD. to send二、填空题（本大题共25小题，每小题2分，共50分）1. 将下面五个词以适当的形式填入下面短文空格中。

【写作】商务英语写作复习2

【关键字】写作四．选择填空（30分）1.We thank you for the special offer you _A____ us.A makeB offerC letD inform2. We are a state-operated corporation _d_____ both the import and export of textile.A handling inB tradingC dealing withD dealing in3. We are enclosing a copy of our latest catalogue __C__ for in your letter dated December 15th.A askB asksC askedD asking4.___A___ what price can you accept this offer?A ForB AtC InD WithWe are pleased C______ business relations with your firm.A entering intoB to enterC to enter intoD entering5. Should your price be competitive and delivery date __A____, we intend to place a large order.A acceptableB be acceptableC is acceptableD being acceptable6 Generally speaking, a growing demand can __D___ increased prices.A resultB result fromC result forD result in7. This price is ___A___ of your 5% commission.A. inclusiveB. coveringC. includesD. including8. Your order is booked and will be handled with great care. Please open the relevant L/C, _____A_must reach here one month before the date of shipment.A. whichB. itC. thatD. and9. We can place an order provided your goods can be supplied _C___ stock.A. outB. out ofC. fromD. in10. We regret to say that the silk piece goods _D__ Order No.456 have not yet been received.A. withB. forC. underD. on12. The item you requested can be supplied _D_____ stock.A. uponB. outC. inD. from13. Since the article you require is not ___C___for supply at present, we should like to recommend some similar ones.A from stock B. salable C available D cheap14. I’m very _____D__ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested15. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make16. As requested, a proforma invoice _B_____ duplicate for sports shoes is enclosed.A forB inC atD on17.For the quantities you mention we are pleased to quote you C____ follows.A withB toC asD of18.We find both quality and prices satisfactory and are pleased to give you an order ___B___ the following items on the understanding that they will be supplied at the prices named.A ofB forC withD to19．The material supplied must be waterproof, and our order is _D__ this guarantee.A subjects toB subject toC subjected toD subjecting to20.If the quality is _____D_ to our expectation, we shall send further orders in the near future.A lowerB inferiorC accordingD up21.We look forward to A______ the above information at an early date.A receivingB acceptingC acceptD receive22. Please open the relevant L/C, which must reach here one month __B___ the date of shipment.A uponB beforeC afterD as soon as23. We are sending you our S/C No.102 in duplicate, one copy of which please sign and return _C______ our file.A inB toC forD on24. Our offer is firm for five days and we expect to hear from you _B____ the end of this month.A withinB byC toD on25. We quoted this article at USD 100 ___C___A a dozenB each dozenC per dozenD one dozen.26. As agreed upon in our negotiations, payment __C_____ L/C.A. byB. will beC. is to be made byD. is by27. We look forward to _A____ the goods in the fourth quarter.A. the delivery ofB. your deliveryC. deliverD. delivery28. B heavy commitments, we can’t accept any fresh orders.A. DueB. Owing toC. BecauseD. In addition to29. We are sure that both of our companies will _A___ from this business.A. benefitB. makes benefitC. be benefitedD. mutual benefit30. Please make sure that the L/C stipulations are in___A_____with the terms set forth in our sales confirmation.A. accordanceB. conformC. agreeD. according31. If you could make a reduction __B__ your quotation, we have confidence in securing large orders for you.A. onB. inC. atD. of32. As we are _C___ of these goods, please expedite shipment after receiving our L/C.A. in badly needB. badly in needC. in urgent need D in urgently need33. One of our clients is __C____ the market ______ Men's Shirts.A. on, ofB. at, withC. in, forD. with, at34. The cost of production is tending ____B____, so we have to adjust our price accordingly.A. upwardB. lowerC. downwardD. higher35. Our products B great popularity in the tea market.A. enjoyB. haveC. takeD. make36. I’m very ____D___ in your woolen products. Could you quote us your lowest price CIF Dalian.A. favorableB. attractiveC. impressiveD. interested37. he letter we sent last week is an enquiry __A______ color TV sets.A. aboutB. forC. ofD. as38. We thank you for your letter of May 17 and the __B____ catalogue.A. sentB. enclosedC. givenD. presented39. In CIF Shanghai, “Shanghai” refers: to B .A. destination portB. loading portC. a placeD. the head quarters of the company40. We hope you’ll ______B______more flexible method of payment.A. adaptB. adoptC. improveD. make41. Our products ____B______ great popularity in the tea market.A. enjoyB. haveC. takeD. make42. We’ll try our best to accommodate you _____A_____ payment terms.A. forB. uponC. ofD. on43. A 3% discount will be granted only C____ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to44. ____A__ crowded orders, we have sold out all the goods scheduled for shipment within this year.A. As a result ofB. In result ofC. With the result ofD. As result of45. Compared with what is quoted by other suppliers, your price is _C____ at all.A. on the high sideB. over quotedC. uncompetitiveD. too high46. he stipulations in the relevant credit should strictly ___C____ the terms stated in the contract in order to avoid subsequent amendment.A. in conformity withB. confirm toC. conform to D conform with47. .I’m willing to grant you a 1.5% __A_____ in honor of your efforts in pushing the sales in our products,A. commissionB. reductionC. discountD. compromise48. The delayed shipment was a_C_ of your delayed opening the letter of credit.A cause B. reason C. result D. beginning49. Can you tell me your date of A ?A. deliveryB. deliveringC. deliveredD. delivers50.If I place an order, when can you arrange A ?A. shipmentB. paymentC. departmentD. deliver六，写信（20分）按照所给的情景，写一封信件。

商务英语写作期末复习

111The Principles of Business WritingConsideration: You-AttitudeConcisenessCorrectnessCourtesyClarityCompletenessConcretenessCredibilityPragmatic Analysis of the Principles of Business WritingCooperative PrinciplePoliteness PrincipleThe Theory of Face-workFace-Threatening ActsPrinciple of Least EffortPrinciple of EconomyConsideration: Consideration focuses on “you”(the reader) instead of “I”or “we”(the writer). You-Attitude emphasizes reader benefit ，The You Attitude is positive ，You-Attitude protects the reader’s ego （use an impersonal expression or a passive verb to avoid assigning blame）You-Attitude expresses appreciationfor (not annoyance with) your readers，You-Attitude applies psychology to humanize our messages （You can buy in your own language, but you have to sell in the language of the customer）1Conciseness：Conciseness means omitting unnecessary words and expressions so that your writing gets to the point, avoiding unnecessary repetition and wordy expression, including only relevant facts (with courtesy), and organizing effectively.2 avoid Wordiness：Avoid redundancy（unnecessary repetition. ），，Avoid awkward repetition，Avoid complicated word choice by using plain languageCorrectness Correctness meansgiving accurate facts and figures andusing the correct level of languageincluding only accurate facts, words, and figuresusing acceptable writing mechanicsCorrectness is achieved byusing formal language for scholarly works, top level government documents and legal documents. Correctness is achieved byAvoid using words that you feel will impress the reader，avoiding substandard, ungrammatical words and spellings,using accurate facts and figures, using the correct word,using correct sentence-level grammaravoiding discriminatory expressions - sexism, race, and personal characteristics.Courtesy Courtesy meansbeing sincerely tactful, thoughtful, and appreciative, omitting expressions that irritate, hurt, or belittle, answering mail and phone messages promptly and granting and apologizing good-naturedly.Clarity （Use plain, everyday, natural, conversational speech，You can buy in your own language, but you have to sell in the customer’s language，Sometimes confusion is caused by being long-winded. Confusion is sometimes caused by jargon and buzz words.Clarity meansbeing clear by choosing short, conversational language and using visual aidsconstructing effective sentences & paragraphs,being straight-forward, avoiding jargon & buzz words 流行语achieving appropriate readabilityincluding examples, illustrations, & other visual aids when desirable.Completeness Completeness meansanswering all questions asked so that you accomplish your goal in ONE letter without needing following letters, giving something extra, when desirable and checking for the 5 Ws (who, what, when, where, and why) and other essentials (how)Concreteness Concreteness meansusing specific facts and figures so that your meaning is clearputting action in verbs (avoid passive voice or hiding action in nouns)choosing vivid, image-building words --use active verbs, avoiding adjectives, adverbs, prepositional phrases andgiving specific information the reader needs (such as due dates, dollar amounts, phone numbers). Being concrete meansbeing specific, definite and vivid rather than vague and general.Three rules for concreteness areusing specific facts and figuresputting action in verbs andchoosing vivid, image-building words.Credibility Credibility means:1）Being ethical and honest: Honesty is the best policy? No! Honesty is the ONL Y policy.2）Avoiding exaggeration - in claims, resumes, and in all your business doings信的分析1111)The language is stiff and legalistic: in accordance with, please be advised, obtain prompt responses, the proper person, advising the undersigned;(2)the tone is selfish.(3) It is written from the writer’s viewpoint, so there are no obvious benefits for the reader;(4) the main point is buried in the second paragraph.The middle is the least emphatic part of a letter) rather than up front in the beginning.222(Beginning with the main point)，Necessary explanation，goodwill)333(Neutral statement)(Reasons(Refusal)(Alternative)(Goodwill ending)444Analysis of the application letter for bookkeeperAttention --- The advertisement is quoted below the salutation for the purpose of drawing the recipient's attention.Interest --- The self-introduction, including the age, health, qualifications, references, reasons for the application, etc. should be of interest to the employer.Desire ---If you…, try me.Action --- If you will write me, I shall be glad to come down for an interview.Getting/ winning/ drawing Attention 引起注意Creating / awakening the Interest 发生兴趣Creating the Desire 唤起欲望Stimulating the Action 决定行动555推销信的写法---询问式、命令式、说明式、假定式或故事式Interrogative way-Would you be willing to take the necessary steps to save 10% on your gas bill? (used to push sales of gasoline)Giving an order-When you buy your next automobile tires, make certain of two things Making a statement--- using a proper maxim or old saying.A penny saved is a penny earned.Making a supposition-6661st paragraph--gripping (扣人心弦的)2nd paragraph– stressing the opening thought.3rd paragraph—creating desire by showing how the Comfort Hot Bottle meets need, and beginning to establish conviction.4th paragraph—intensifying the desire through the appeal to convenience.5th paragraph– convincing the reader that he can make no mistake in purchasing the bottle.6th -8th paragraph--- stimulating action.单词accusatory.指控的解释A twofer is two words that mean the same thing when a single word would do.Eliminate the following common trite陈腐的expressions:acknowledge receipt of, allow me to, it has come to my attention, as a matter of fact, at this writing, receipt is hereby acknowledged, regret to inform ( advise ), thank you in advance, kindly (for “please”), as of this date, as per (request, etc.), please be advised that, attached hereto, enclosed herewith, re (your letter of), duly (noted, entered, credited), in accordance with (your request).Poor correspondence means:Wasted time ，Wasted efforts ，Lost goodwill-doublespeak as the INTENTIONAL and very conscious use of language as a weapon or tool by those in power to achieve their goals by cloaking/ hiding meaning. It is NOT a slip of the tongue.e.g.clear writing means:choosing familiar, natural, conversational words and avoid jargon,using common words instead of uncommon wordsavoiding vague words whose meaning is hard to pin down, such as: aspect, facilitate, feasibility, input, parameters, proximity, factor and element,using short sentences with correct word choices (avoiding ambiguous wording and using precise words instead of almost-precise words).Quality Maxim (Do not say what you believe to be false, Do not say that for which you lack adequate evidence);Quantity Maxim (Make your contribution as informative as required, Do not make your contribution more informative than is required);Relation Maxim (Be relevant);Manner Maxim (Avoid obscurity of expression, Avoid ambiguity, Be brief, and Be orderly).Tact Maxim (The speaker minimizes the cost and correspondingly maximizes the benefit to the listener;Generosity Maxim (The speaker minimizes the benefit and correspondingly maximizes praise of the listener);Approbation Maxim (The speaker minimizes dispraise and correspondingly maximizes praise of herself);Modesty Maxim (The speaker minimizes praise and correspondingly maximizes dispraise ofherself);Agreement Maxim (The speaker minimizes disagreement and correspondingly maximizes agreement between herself and the listener);Sympathy Maxim (The speaker minimizes antipathy and correspondingly maximizes sympathy between herself and the listener).222 Completeness can be analyzed in terms of Quantity Maxim and Relation Maxim in Cooperative Principle and principle of economy.Concreteness can be analyzed by quality maxim and manner maxim in cooperative principle. Credibility may be analyzed in terms of Quality Maxim, Manner Maxim and Approbation Maxim.Classificationaccording to the content of the letterrequest letters,letters answering requestsclaim and adjustment letterscredit inquiry and collection letters, sales lettersemployment letterssocial business letters, etc.according to the functions in the process of a business transactionletters for establishment of business relationsletters for the inquiry of business, quotation letters, negotiating letters, ordering letters, confirming ordering letterspayment letters, shipment and insurance letters, acknowledging goods receipt lettersclaim letters and adjustment letters, etc. (Shi Ruifen, 1993).according to the nature of the information givenfour different kinds of information in terms of its effect on the reader’s needs:good newsneutral newsbad news andpersuasive letters.according to illocutionary functions categorized by Leechbusiness letters are classified into four kinds:competitive lettersconvivial letters 和谐类信函collaborative lettersconflictive letters.叙事行为(Locutionary act)、施事行为(illocutionary act)和成事行为(perlocutionary act)。

大工19春《商务英语写作》期末复习资料

2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。

一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。

国家开放大学21秋季《商务英语1》期末考试复习资料最新版(试卷号：3897)

国开(原中央电大)《商务英语1》期末复习资料试卷号：3897第一套一、交际用语：阅读下面的小对话，选择恰当的答语。

1 、—Well,after my report,there'll be a break for refreshments.a.All right,I seeb.The break won’t be longc.All right,I’ll see it2 、— How long does the remittance take from New York?a.I'm not sure about that.b.I don’t know for sure. Itc.I'm not sure. It depends3 、—0h. But why didn't heA Itisonjustis aquitetheownbigbusymodeupa.He was too scared that he would beb.So be careful with our job.c.You should have told him that earlier.4 、— Do you have any suggestions aboutCa.No, Ib.Let mec.After I5 、—have nogive youread itHello,I'mideaa handin detail,ISusan. NicewilltotellmeetBa.Very nice.b.Nice to meet you,too.c.Are you?二、词汇语法：阅读下面的句子，从A、B、C 处的最佳选项。

city.now in our bank.your partner chose.and tell someone?fired,I suppose.it?you my opinionyou.三个选项中选出一个能填入空白6 、At university I neve B my assignments in late.a.has handedb.handedc.hand7 、I'd like to know what time we can get the container B it is in the port.a.whereb.whenc. why8 、Every business has its ups and downs,a.dob.isc.does9 、The marketing department A thea.has summarizedb.was summarizedc. summarized10 、This story is about some Americanandsalesstudentsso C every person.for the last six months.C l earntskills by operating their own banks.a.whichb.whomc.who11 、I hope our plan will A by the board.a.be approvedb.be approvingc. approve12 、The third part is the B results.a.expectingb.expectedC.expect13 、For larger sums we take legal steps t o A the money.a.recoverb.coverc.discover14 、We' re sorry to tell you that your remittance A yet.a.hasn’t arrivedb.won’t arrivec.doesn’t arrive15 、Prices may change quickly if supply or demand Ca. changeb.will changec.changes16 、I bet that Mike wished you B him that earlier.a.toldb.had toldc.have told17 、18 of the EU members have replaced their national currencies by Euro notes and coins A 2002a.sinceb. atc.for18 、It is better to tell someone to get it A Ba.fixingbusinessb.fixedc.fix19 、But the charge will be C and it also slows down delivery.a.cheaperb.more valuablec. higher20 、I’11 C the remittance for you in our records.a.check outb.check inc.check up三、阅读理解阅读下列短文，从A、B、C三个选项中选出一个正确答案。

商务英语写作试题及参考答案

商务英语写作试题及参考答案1 / 4期末考试试卷出卷老师***** 商务英语写作I. Complete the letters with the words give n. Change the word forms where n ecessary. (10poi nts)popular inquiry, hire, volume, assign, instead of, recommend,cooperation,responsible, branch(1) Dear SirOwi ng to the large in crease in the __ 1 __ o f our trade with this coun try, we have decided to ope n a(n) ___ 2 ___ here,with Mr. Jackie Black as man ager. The new branch will ope n on1 July and from that date all orders and ___ 3 ___ should be sent to Mr. Black at the above address, __ 4 __ to our London office.We take this opport un ity to express our tha nks for your __ 5 ___ i n the past. We hope the new arrangements will lead to even better results.Yours faithfully(2)Dear SirThis letter is to ___ 6 _ Tim Steve n as an outsta nding salespers on.I have known and worked with Tim for more than three years. He is a highly __7 ___and creative in dividual. Form the day he came to work for us, he was a welcome member of our sales team. He willi ngly un dertook any task _ 8 ___ t o him, whether it invo Ived direct sales or not, and his en thusiastic manner made him __ 9 __ with all our customers.I am sorry to lose Tim, but his educational plans call for him to move outside oulr citybelieve anyone who __ 10 ___ h im will be truly fortun ate.Yours sin cerelyII. Choose the best an swer for each questi on. (10 poin ts)11. After check ing thegoodsaga in styour inv oice, we discovereda con siderabl^hortage number.A. ofB. inC. for12. As soon as we receivethe signedform, we will add your name to the list of people s nowshoveli ng.A. requiri ngB. requireC. required13. The report is to be _______ t o the Directors as soon as possible.A. preparedB. promotedC. prese nted14. I am glad that I feel quite ______ for the positi on you advertised.A. qualify ingB. qualifiedC. qualificati on试卷********* 学院2015学年度第1学期15. We recommended _______ a small quantity for trial.A. to buyB. you boughtC. buying16. ___ the qual,it y ou must assure that we would get the goods produced in 2004.A. In regard toB. Due toC. In view of17. ______ we appreciate your cooperation in giving us the information about your market, we regret that we are unable to reduce our price to the level you indicated.A. DespiteB. SinceC. While18. We shall appreciate it if you will effect shipment as soon as possible, thus ______ ourbuyers to catch the brisk demand at the beginning of the season.A. enableB. enablingC. enables19. I am writing _____ your advertisement for the position of Conference Manager..A. in view of B. in reply of C. in response to20. I will phone you next week after you _____ a chance to go over the material.A. have hadB. hadC. had had川Match (10 points)(一) In the following, 21-25 describe the problems, and a-e give the solutions. Please match them.21. The printed shirting clearly does not match the samples you left with us.22. The bottom corner of the suitcase is broken.23. We regret to inform you that the above invoice containsa mistake.24. The color of the goods shipped by you is different form what we need.25. We only received 80 cartons instead of 95 cartons.a) We think a little difference in color between them is unavoidable.b) It seems that some of the materials escaped the examination we normally give to all materials.c) We doubt the shortage happened due to losses or pilferage.d) No commercially made suitcase can withstand an impact of this kind.e) We have checkedwith our accountingdepartmentand found that the figure was wrong.(二) Choose from f-j to match 26-30.26. Herewith pleasefind encloseda check for US$5,000 inpayment of your invoiceNo.2771.27. We take the liberty of writing to you with a view to building up business relations with your firm.28. To step up trade between us, we trust you would allow usa higher rate of discount with your firm.29. Are your valuables protected from burglary?30. Since this is our first order, we hope you will doeverything possibleto ensure punctual shipment.f) Our lines are mainly textiles and handicrafts.g) We are now pleased to send you our official receipt.h) Let us here at Home Safe, Inf. help you make sure your family and home are fully protected.i) We assure you that we shall effect shipment on the specified date in your order.J) Since this is our first transaction with you, we decide, as an exception, to cut the price by 2%.V. Tran slate the followi ng into Chin ese (10 poi nts)33.Dear Sir or MadamThrough the courtesy of the Commercial Counselor of your Embassy in London, we come to know your name and address. Also we are informed that you are a prospective buyer of Chinese Cotton Piece Goods. As this item falls within the scope of our business activities, we shall be pleased to enter into business relations with you.We enclosea brochureand a pricelist to acquaint you with our commoditiesnow available for export. Quotations and samples will be airmailed to you upon receipt of your specific inquiry.Your favorable reply will be highly appreciated.Yours faithfullyW. Choice what figures of sppech are used in the follow ing senten ce. （10po in ts）Metonymy （转喻）personification （拟人）metaphor （暗喻）simile （明喻）alliteration （头韵）1 we all know he is a fox.2the trees cried in the cold strong wind3she is loving and loveable lady4Her kiss is as sweet as honey5 She was so thirsty that she drank several cupsVII Writing. （20 points）34.Write a letter for the following situation.Your friend has invited you to her birthday party in the evening. Bu'tvyeoucaught a ver bad cold. Write a note to say you are sorry and wish them a good time商务英语写作答案1 volume2 branch3 inquire4 instead of5Cooperation6recommend7 responsible8 arrange9 popular10 hire 选择1-5 A A C B A 6-10 B C BC A3 / 4（靳翳）A LU A UO^IAI 9（傅论）uoqai印川％（YW）uoiieoijiuosjad 乙（靳翱）」oiidegiiu捏刼roe M-6S [-82 kZS 0-92□-9S E 陀e-es p-ss q-LS。

商务英语写作期末复习

《商务英语写作》考试大纲一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。

本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。

通过学习，学生应进一步提高基本的听、读、说、写、译的能力。

下面就各个部分的试题做一简要说明。

第一部分填空题一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能这部分为选词填空。

给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。

每个空格3分，本题共30分。

第二部分配对题二、阅读下列两组句子。

从Part B 中选择适当的句子与Part A 中的句子配对。

本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。

每小题3分，共15分。

第三部分判断题本部分5小题，每小题3分，共15分。

重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业务报告P315（判断业务报告）等。

第四部分翻译题本部分为商务信函英译中，要求翻译一篇信函，本题共20分。

第五部分写作题本部分为根据要求，写一封商务信函，本题共20分。

《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢？范例的学习也非常重要。

大家学习书信范例可以从以下几个方面入手：1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后，应该做到： 1、熟悉常用商务英语文体。

《商务英语》期末试题与答案

上海外国语大学《商务英语》期末试题与答案1、FOB(Free On Board)：船上交货2、CIF(Cost、Insurance and Freight)：成本、保险费加运费3、L/C：信用证（Letter of Credit，L/C）4、B/L：提单（Bill of Lading,B/L）5、D/P，Documents against Payment 付款交单6、D/A全称为documents against acceptance 承兑交单Translate the following Chinese into English:1. 请随时向我方报告下列货物的最新价格。

Please keep us informed of the latest quotation for the following items.2. 我方打算按照当前的国际市场价格给你报个价。

We are prepared to give you a quotation which is based upon the prevailing international market price.3. 很遗憾，我们的价格与你方还盘之间的差距太大。

I’m sorry the difference between our price and your counteroffer is too wide. 4. 能不能互相让步我想我们双方都坚持自己的价格是不明智的。

How about meeting each other half way? I don’t think it wise for either of us to insist on his own price.5. 我们不能做这笔交易因为卖方提价百分之五并降低数量百分之二十五。

We cannot do the business, because the sellers have increased their price by 5% and reduced the quantity by 25%.6.关于价格问题，我认为在购买商品时，应该考虑的不仅是价格，还有品质。

剑桥商务英语(一)2014期末复习资料

剑桥商务英语（一）期末复习说明：本课程因参加学校基于网络的课程终考改革试点工作，而学校购买的题库系统实现不了以往已经成熟的试卷中的两大题型：听力和匹配。

同时，试卷要满足机阅条件，因此，此次期末考试删除以上两大题型和翻译题，新增单句选择题。

且考试时间缩短为60分钟。

具体安排请见下文。

请各位同学务必注意。

一、课程考核方式1、形成性考核：占课程总成绩的30%。

（平时作业：40%，网上记分作业：40%，课堂表现：20%）2、终结性考试：占课程总成绩的70%。

（笔试（基于网络的考试）：50%，口试：20%）二、课程终结性考试题型与分值分布试卷满分100分，共分6大部分。

考试时间：60分钟。

1、笔试（1）、短句理解：10*3〞=30分。

每小题分值提高到3分。

请重点复习本复习资料P4-7页中的相关内容。

（2）、完型填空：12*2〞=24分。

文章中的空格增加到12小题。

请重点复习本复习资料P8-15页中的相关内容。

（3）、单句选择：5*2〞=10分。

新增单句选择题型。

请重点复习本复习资料中P16-17页的相关内容。

（4）、填表题：5*2〞=10分。

请重点复习本复习资料P18-22页中的相关内容。

（5）、阅读理解：6*2〞=12分题目增加到6个小题。

重点复习课文P.18,36,46,66,76,86的内容。

以及本复习资料P23-26页中的历年试题。

（6）、写作：1*14〞=14分保留写作题型，分值提高到14分。

请关注note,email以及短小的memo的写法。

请重点复习本复习资料中P27-31的相关内容。

2、口试：满分100分，共两个题型。

主要考察学生商务英语的表达能力。

（1）自我表达，主要为一些个人信息，由考官进行提问。

（30分）（2）就某些商务活动的话题进行1分钟左右的观点陈述，表达自己的看法和理由。

（70分）参考话题1：What is important when…? Booking an international flight for a business trip（预订商务旅行的国际航班）Departure times（出发时间）In-flight service（飞机上的服务）Price of the ticket（机票的价格）；1. What is important when booking an international flight for a business trip?Firstly, we should take the Departure times into consideration since time is very precious for the business travelers. By planning early, we can save a lot of time.Then, we should compare the In-flight service of different airline companies, because an international flight usually takes a long time, and thus a good in-flight service can make us feel comfortable and relaxed.Last but not least, we should think about the Price of the ticket, because international flight tickets are usually expensive and if we can find a cheaper one, it will be a good news for the company.参考话题2：What is important when…? Choosing a conference venue（选择会议地点）Location（位置）Facilities（设施）Price（价格）2. What is important when choosing a conference venue（选择会议地点）?Firstly, we should consider the location issue. Whether it is near the city center or the airport or some business areas, just to make sure it’s convenient to get around.Then, we should also consider the facilities they can provide, like the seminar room, business center, projector（投影仪）and so on.And last, we should compare the price it offers. To choose the one offers a reasonable price with the best service.参考话题3：What is important when…? Applying for a job（求职）Curriculum Vitae（个人简历）Interview （面试）Appearance（外貌）3. What is important when applying for a job（求职）?Firstly, you should provide a well-prepared CV, to let the company get a positive idea about you before the interview.Then, during the interview, appearance is a very important factor, remember to dress smart to make a good first impression.And then you should answer the question with great self-confidence and with a smile, to convince the interviewer that you are the right person that they are looking for.参考话题4：What is important when…? Choosing a shipping company（选择运输公司）Speed of service （运输服务的速度）Cost（成本）Recommendation from a friend（朋友推荐）4. What is important when choosing a shipping company?The first thing we should do is to think carefully of the Speed of service that the shipping company can provide. Since we all know the competition nowadays are becoming more and more competitive and speed is very important for a company.Then, we must consider the cost of hiring a shipping company, because sometimes the shipping cost will be very high and it can be a huge burden for a company.Last, we can get Recommendation from a friend to choose a good shipping company.参考话题5：What is important when…? Recruiting staff（招聘员工）Qualifications（资格证明）Experience （工作经验）Age（年龄）5. What is important when recruiting staff（招聘员工）？Firstly, I think qualification is very important. We need to know what college did the applicant attend and what is his major. And some other certificate about professional skill and etc.Then, the working experience is also very important. From his working experience, we can see what kind of job fit him the most and some other information about his career choice, working attitude and etc. At last, we should also pay attention to the age issue, because different positions have different age requirements, which could cause some problems if we choose the person with an inappropriate age.参考话题6：What is important when…? Choosing a meal with an important client（与重要客户吃饭）Price （价格）Type of food（食物的类型）Quality of service（服务的质量）6. What is important when choosing a meal with an important client?The first thing we should consider is the price of the meal since we are entertaining an important client. The restaurant should be good and the dinning environment comfortable.Then we should choose the Type of food, we can choose different type of food according to the nationality of the clients, for example, if the client is an American, we can have the meal in a luxury western restaurant.Lastly, the Quality of service is also very important. If we want to make the client feel comfortable and satisfied, we should provide him with an excellent service.Lomax KR 700 Plain Paper Fax/Digital AnswerphoneThe answer to your all your communication problems! The KR 700 is the latest addition to our extensive (22) of fax machines. It is a (23) advanced version of the KR 600 with an answerphone facility and (24) other special features. One of these special features means that you (25) perform one operation while the machine is (26) another one. There are several dialing techniques (27) allow you to send faxes easily, quickly and cheaply. It takes (28) fifteen seconds to fax an A4 page. (29) the laser printing (30) you high quality pictures. The answerphone (31) fourteen minutes' recording time, which is a bonus for any business. (32) it is such a flexible machine, it is compact. It will fit into the (33) space in the office or at home.22. A. variety B. range C. spread23. A. most B. more C. much24. A. many B. any C. every25. A. can B. must C. should26. A. perform B. per-forming C. performed27. A. which B. what C. who28. A. all B. less C. just29. A. Extra B. Addition C. Furthermore30. A. provides B. gives C. makes31. A. has B. have C. having32. A. However B. Although C. Also33. A. small B. smaller C. smallestKeys:22.B 23.B 24.A 25.A 26.B 27.A 28.C 29.C 30.B 31.A 32.B 33.CHiring: Do You Know How Important to Pick them?Your small company is growing, the market has a need (22) your product, and you’re recruiting employees to expand your business. What could possibly (23) wrong? The answer is, a lot, (24) you don’t hire the right people.One of the differences between businesses that boom and(25) that limp along is good employees. Obviously, your talent as an entrepreneur has a lot to do(26) the success of your business, but you (27) only go so far by yourself. You must find good employees, figure out(28) motivates them, and then place them into the right position.Hiring employees is(29) and requires a lot of patience and energy. You have to resist the temptation to fill the job quickly with one of the first few(30) who come along or(31) someone who is only sufficient (32) you want to stop(33) and get back to your business.22. A. for B. to C. in23. A. leave B. come C. go24. A. their B. if C. but25. A. these B. those C. they26. A. on B. in C. with27. A. can B. ought C. shall28. A. what B. that C. which29. A. time-consume B. time-consumed C. time-consuming30. A. person B. people C. peoples31. A. hire B. hires C. hiring32. A. so B. because C. while33. A. interviews B. interview C. interviewingKeys:22.A 23.C 24.B 25.B 26.C 27.A 28.A 29.C 30.B 31.A 32.B 33.CBritain’s sandwich business is expanding fast. Half the population buy sandwiches at least twice (22) week, and they are spending more(23) them. (24) sandwiches are made at home, while(25) from shops are selling in growing numbers.One reason is that packaging keeps sandwiches fresh for up to 48 hours, making(26) possible to mass-produce them centrally and distribute them widely.(27) reason is that petrol stations, wanting to expand the range of(28) they sell, have quickly become major outlets for sandwiches.The increase in sandwich sales has also been helped by changing social trends. Many people have stopped(29) family meals at home, and(30) choose the time and place to eat. Time has become more important than price, (31) convenience is the most important reason(32) all.Taken together, these changes are making the sandwich industry(33) into a very valuable business.22、A. the B. a C. this23、A. on B. at C. in24、A. Either B. Much C. Fewer25、A. they B. all C. those26、A. it B. them C. that27、A. Another B. Other C. Next28、A. which B. that C. what29、A. have B. having C. had30、A. also B. instead C. alternatively31、A. unless B. whether C. although32、A. of B. for C. by33、A. grow B. growing C. grownKeys:22.Ｂ23.Ａ24.Ｃ25.Ｃ26.Ａ27.Ａ28.Ｃ29.Ｂ30.Ｃ31.Ｃ32.A 33.Aopportunities. (22) days, employers understand that employees who are(23) training and development opportunities are more motivated(24) contribute more to the company. (25) courses cover a wide(26) of subjects and cost from as little as £170. They are designed specially to develop employees’skills, and at the same time they (27) businesses increase efficiency and profitability. All of our courses are led by professional trainers (28) extensive expertise and understanding of business needs.We offer:seminars which run for a full or half day, and give you the skills you need(29) and effectively; semester courses where you(30) lectures or seminars once a week over a three-month period;e-learning which gives all the flexibility a busy(31) needs.The qualifications you get will (32) on the type of training. You (33) find more information under each course title.22. A. Those B. This C. These23. A. giving B. given C. give24. A. and B. but C. with25. A. Your B. Our C. His26. A. range B. scope C. sum27. A. helps B. helped C. help28. A. with B. of C. from29. A. quickly B. quicker C. quick30. A. give B. accept C. attend31. A. persons B. people C. person32. A. depend B. work C. rely33. A. can B. going to C. areKeys:22.C 23.B 24.A 25.B 26.A 27.C 28.A 29.A 30.C 31.C 32.A 33.AAs technology brings people (22) together, our environment becomes more varied. And while workers(23) all backgrounds are merging into the global marketplace, businesses(24) being challenged by a lack of skilled and (25) employees who can integrate successfully (26) other cultures.In the book Diversity: Leaders Not Labels, author Stedman Graham points out that we(27) become a member of anyone else’s culture in order to play a key role, but we must maintain our (28) identities while respecting others’uniqueness in our workforce and in our(29) . The people who (30) succeed in the 21st century are(31) who do not look at a person’s race, who build relationships, who continue to(32) and develop as individuals, and who bring value to (33) and those they represent.22、A. close B. closer C. closest23、A. from B. in C. on24、A. is B. are C. were25、A. qualified B. qualify C. qualifying26、A. with B. in C. into27、A. must not to B. do not have to C. do not have28、A. own B. owe C. owed29、A. community‘s B. communitys’ C. communities30、A. will B. won’t C. don’t31、A. that B. those C. these32、A. grow B. grew C. grown33、A. them B. themselves C. theirKeys:22.B 23.A 24.B 25.A 26.C 27.B 28.A 29.C 30.A 31.B 32.A 33.BThe country’s demand for telephones, mobile phones, faxes and the Internet is growing at an increasingly fast rate. In fact, it is growing (22) quickly that our telephone numbering system needsre-organising (23) some major changes will have to (24) made.These changes, (25) will make the system simpler and easier to use. It is (26) an important task that all the UK phone companies are working together to make (27) changes. The changes will(28) only make hundreds of millions of new numbers, but they will (29) bring order and flexibility to the system for years to come.(30) main changes are due to happen (31) now and the year 2002, which will give you (32) of time to prepare. You will find details of the number changes on our website, (33) you can visit any time at , or call our freephone helpline on 0808 224 2000.22、A. so B. that C. too23、A. and B. with C. before24、A. been B. be C. being25、A. despite B. however C. although26、A. much B. such C. so27、A. this B. there C. these28、A. if B. not C. but29、A. furthermore B. additionally C. also30、A. The B. Those C. Their31、A. from B. between C. until32、A. plenty B. many C. lot33、A. when B. who C. whichKeys:22.A 23.A 24.B 25.B 26.B 27.C 28.B 29.C 30.A 31.B 32.A 33.CThomas Kingsley works for Meridian Finance in East London. He works (22) a sales executive. He (23) with a large number of medium-sized businesses in the London area. He (24) them on the best financial products for their needs.He is only in (25) office in the morning when he discusses clients (26) the Sales Manager. Then he travels around London to see his clients. He informs them (27) new products on the market. He keeps a (28) of any changes in the clients' information so that he can offer advice if necessary. He (29) his paperwork and arranges (30) from home or from his car between appointments.If any members would like (31) advice on insurance or any financial product, please do not (32) to phone Thomasoroneofhiscolleagues(33************.Theywillbehappytohelpyouiftheycan!22、A. as B. like C. in23、A. organizes B. provides C. deals24、A. advise B. advises C. advised25、A. his B. her C. its26、A. with B. to C. from27、A. about B. on C. to28、A. notice B. record C. reference29、A. does B. produces C. deals30、A. meets B. meet C. meetings31、A. an B. a C. some32、A. hesitate B. stop C. think33、A. to B. on C. underKeys:22.A 23.C 24.B 25.A 26.A 27.A 28.B 29.A 30.C 31.C 32.A 33.BThis week sees more changes in the packaging world. DD Holdings, the UK group, has (22) an alliance with three other European packaing companies. The company hopes the alliance will help (23) members to win more orders from multinational pharmaceutical groups.There is a (24) trend in the pharmaceutical industry for large multinatiuonals to use pan-European suppliers. (25) has presented problems particularly for small and medium-sized companies (26) produce in just one country.DD Holdings, based in Youkshire, is teaming up (27) partners in France, Germany and Spain to form an alliance called Pharmapak. (28) the partners will continue to work (29) separate companies, they will share (30) of their sales and marketing resources. The deal (31) customers with the opportunity to negotiate Europe-wide contracts.DD is the (32) of the four companies, with 15 production facilities throughout Europe and(33) annual turnover of about ￡120m.22、A. announced B. advised C. altered23、A. our B. its C. their24、A. grown B. growth C. growing25、A. These B. This C. That26、A. which B. what C. who27、A. with B. to C. in28、A. However B. Despite C. Although29、A. as B. than C. that30、A. some B. any C. every31、A. provided B. provides C. provide32、A. largest B. larger C. large33、A. some B. a C. anKeys:22.A 23.B 24.C 25.B 26.A 27.A 28.C 29.A 30.A 31.B 32.A 33.CMore good news. Barclays Bank is setting up a call centre in Sunderland (22) of the growth of its telephone banking service. This is a welcome decision for the north-east, (23) companies considered less attractive (24) regions such as London and Scotland in (25) list of the best locations for call centers. Opening early next year, the centre (26) expected to employ 2,000 people over the next three years. Barclaycalls, the telephone banking service, (27) introduced in 1994 and has (28) than 600,000 customers. The service has 650 employees in Coventry and (29) 200 at a centre in Manchester. Barclaycalls is (30) 25,000 new customers every month and the bank expects one million customers (31) the next two years. One director said: “Opening another call centre shows (32) popular our telephone banking service is (33) our customers. Barclays will continue to invest to satisfy their needs.”22、A. because B. despite C. due23、A. where B. what C. which24、A. that B. than C. as25、A. there B. their C. its26、A. are B. be C. is27、A. was B. were C. have28、A. more B. many C. much29、A. extra B. different C. another30、A. attractive B. attracted C. attracting31、A. at B. over C. on32、A. why B. very C. how33、A. with B. between C. throughKeys:22.A 23.C 24.B 25.B 26.C 27.A 28.A 29.C 30.C 31.B 32.C 33.AJapan’s third largest car manufacturer, Honda Motors, has announced plans to build a third model in England. The model, a small car to compete (22) the Ford Fiesta in the UK, will be produced at its Swidon plant in south-west England and not at a new location in central Europe. The move will(23) Swindon’s output to 250,000 cars a year.The expansion (24) the decision in January by Nissan, Japan’s second biggest car-maker, to build a third model at (25) Sunderland plant in north-east England.The car-makers’plans come (26) a time when Japan’s biggest car company, Toyota, is considering (27) its third European model at a new plant in northern France (28) than expanding its present production facilities in England. Toyota is already looking at a possible location in a (29) near the Belgian border. The area has a very high rate of unemployment, so generous government (30) would be available to the company to create new jobs.Toyota’s strategy is to (31) the French market, where sales for all Japanese car-makers have been weak due (32) strong competition from Renault and Peugeot-Citroёn. Toyota (33) the plans were still being studied and that a decision would be made early next year.22、A. for B. to C. with23、A. rise B. raise C. build24、A. results B. follows C. means25、A. its B. it’s C. his26、A. on B. at C. in27、A. building B. build C. built28、A. other B. instead C. rather29、A. country B. land C. region30、A. grants B. fund C. profits31、A. start B. leave C. enter32、A. to B. of C. at33、A. told B. said C. spokeKeys: 22.C 23.B 24.B 25.A 26.B 27.A 28.C 29.C 30.A 31.C 32.A 33.B1、The company is giving to employees who meet their targets.A. a pay riseB. a pay cut2、There’s a lot more administration work with this project; we need to more office staff.A. employB. dismiss3、Their sales are dropping, so they are about 10 percent of the workforce.A. taking onB. sacking4、The department is employees who are performing badly.A. hiringB. firing5、My teenage children more quickly than I can earn it!A. spend moneyB. make money6、Last year, I from the bank to buy my new car.A. borrowed moneyB. lent money7、Sales decreased and they had lots of debts. In the end the company .A. went bankruptB. developed fast8、She sold her old video games on eBay and made a huge .A. profitB. loss9、Hubdean need to build a new to store their goods.A. plantB. warehouse10、The company has received new for their products from satisfied customers.A. ordersB. deliveries11、The existing factory cannot make enough to demand.A. satisfyB. supply12、The products are made using assembly line.A. automatedB. a handmade13、The factory is currently working at full .A. capacityB. output14、An international company could manufacture Hubdean’s under license.15、We need to ten more people for the summer.A. applyB. recruit16、I am going to interview the tomorrow.A. candidatesB. appointments17、Peter works in the department. His job involves a lot of traveling to visit clients.A. salesB. human resources18、I bought the car with a from the bank.A. loanB. debt19、The system lets us what the operatives are doing at any time.A. monitorB. watch20、As a stockbroker, I earned a , but I wasn’t happy.A. healthy incomeB. mean income21、We had over 30 for the vacancy we advertised in the local paper.A. applicantsB. assistants22、I had to fill in an form and return it to the Personnel Department.A. a CVB. an applicant23、I changed my car insurance because the was lower.A. premiumB. price24、UPS will deliver both your and parcels.A. documentsB. vehicles25、The cost of the service depends on the of the package and the speed of the service.A. weightB. weigh26、The is carried out in a laboratory in the QC department.A. chemical analysisB. inspection27、All finished goods are stored in a warehouse ready for .A. dispatchB. manufacture28、The of our ingredients is about two weeks. After that we throw them away.29、People don’t buy CDs now and small record shops are .A. making a lossB. making a progress30、Always put all into the bins.A. waste materialB. raw material●“写作”部分复习内容：1、A visitor is coming to your company this afternoon. Write an email to a colleague:•asking her to show the visitor around;•giving her some information about the visitor;•suggesting how she might entertain（招待）the visitor.•Write 30-40 words.参考答案：(37 words)Ann,I would be grateful if you could show a visitor around the company for me this afternoon. His name’s Madis Loogus and he works for MTR in Estonia. I suggest that you show him the Production area. ThanksPeter2、Your company has just received new company brochures（介绍手册）from the printers. Write a note （便条）to the Sales Manager（销售经理）:•telling her the brochures have arrived;•saying which department they are in;•asking her to collect her copies immediately.•Write 30-40 words.参考答案：(35 words)Chris,Copies of the new company brochure have just arrived from the printers. Could you collect your copies as soon as possible, please? You’ll find them in John’s office in the marketing department.ThanksAnn3、You are Daniel Black. You have organized a marketing conference（组织市场营销会议）for your company at the Karoliny conference Centre（会议中心）, Prague（布拉格）.Write a memo（备忘录）to the delegates（代表）:•saying where the conference will be•saying when the conference will be•asking everyone to confirm if they can attend.•Write 30-40 words.参考答案：(38 words)MEMOFrom: Daniel BlackTo: Marketing PersonnelThe marketing conference is from the 25 to 27 September at the Karoliny Conference Centre, Prague. You should arrive in time for dinner on the Friday evening. Please confirm if you will be able to attend or not.4、Elizabeth Sharp is going to be the new Human Resources Manager（人事经理）at your company. She is going to visit your office to learn more about the company. Write an e-mail to all staff（全体员工）: •explaining who she is•saying when she will be in the office•asking staff to introduce themselves to her.•Write 30-40 words.参考答案：(37 words)To: All staffFrom: Peter BlackSales ManagerElizabeth Sharp, the new Human Resources Manager, will be visiting us on Tuesday 11 April. The aim of her visit is to learn more about the company so please make sure that you introduce yourselves to her.5、You are about to meet a client（会见客户）and you ask your secretary（秘书）to make an urgent phone call to another client. Write a note to your secretary Sue, telling her:•Whom she needs to call;•What to say;•Where she can find the information she needs.•Write 30-40 words.参考答案：(31 words)NoteDear Sue,Please call Mr. Blake to tell him that I have got the invitation from him and would attend the seminar next Friday. You can find his telephone No. on my desk.6、You are going to attend an international conference on HR management in Geneva soon. Write a memo to your assistant:▪explaining why you will be away;▪letting her know the dates you will be away;▪saying what work she should do while you are away.▪Write 30-40 words.参考答案：MEMOTo: Sara LyonsFrom: Mary BartonDate: 14 March 2011Subject: Trip to GenevaI have to leave for an international conference in Geneva next week. The trip will last 3 days, so you won’t see me until next Thursday.I would like you to arrange the training session we have decided to hold next Monday morning. And I will be happy to see the training report while I come back.7、Your line manager has asked you to write a report on your latest sales figures. Unfortunately, it is not ready yet. Write an email to your manager:▪apologizing for the delay;▪giving the reason for the delay;▪saying when the report will be ready.▪Write 30-40 words.参考答案：Dear Mr. Smith,I must apologize to you for the fact that my latest sales figures report is not yet ready. My hard desk crashed yesterday, and the technician is still repairing it. However, I am sure I can have the report ready by tomorrow afternoon at the latest.I hope this is not too inconvenient.YoursAndrew Johnson21。

商务英语写作复习材料习题

商务英语写作复习资料Ⅰ. Choose the Best Answer.1. We ______ be glad if you could send us samples and quotations.A. shallB. willC. shouldD. could2. If you find our price ______, please send us an email for our final confirmation.A. acceptanceB. acceptedC. acceptingD. acceptable3. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend4. The sugar was dispatched two weeks ago and __________ you by now.A. should have reachedB. should reachC. have reachedD. reach5. We wish to establish direct business relations __________ you.A. forB. withC. fromD. to6. Please send us your ___________catalogue together with samples you can let ushave.A. illustrateB. illustratedC. illustratingD. illustration7. We shall appreciate it if you will see to it that amendment is cabled _________delay.A. inB. out ofC. withinD. without8. We are unable to _______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conformD. comply9. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to10. _________, we are interested in building business trade relations throughout theworld.A. As your requestB. For your confirmationC. You informedD. For your information11. _______ you can reduce your quotations, we shall have to buy elsewhere.A. BeforeB. AfterC. Seeing thatD. Unless12. We are not in a position to supply you, as the goods are _______.A. without stockB. outside in stockC. out of stockD. no stock13. The goods under Contract NO. 3617 left here _______.A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition14. We are ______ your letter of January 8 and will duly act on your instruction.A. upon receipt ofB. in receipt ofC. receiveD. to receive15.Our best quality products will find a ready ______ in your area.A. marketB. orderC. customerD. consignment16. Could you make us a firm offer _____________ shoes?A. ofB. forC. offD. at17. We _____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. thankful18. We are looking forward to _____ your L/C for Order No 123.A. receiveB. receivingC. be receivedD. be receiving19.As it involves only a small _____，we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with21. We will forward all the necessary information of the item mentioned above ____ receipt of your specific inquiry.A. atB. ofC. uponD. for22.We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to23 Will you please send us your catalogue together ______ a detailed offer?A withB toC ofD for24 We are well acquainted ________ the market conditions in Southeast Asia.A. ofB. withC. forD. in25. When submitting our quotation, we suggested that the relevant L/C ___________as early as possible.A. be establishedB. establishesC. is establishedD. would be established26. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled27. We shall appreciate ___________ us CIF Melbourne.A you quote B. you to quoteC. you quotingD. to you quoting28. We have been happy to ___________ your credit based on your promise to pay according to our terms.A. expandB. prolongC. extendD. lengthen29. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform withⅡ.In Each Blank Space Write out the Word with the First Letter Given. 1. Please make out your Sales Contract in t______.2.Since we s__________ in the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3. Our urgent need of the goods requires prompt s______, for any delay in it would cause us inconvenience.4.If you do not have any of the listed in stock, please do not send s__________ intheir place.5. Owing to heavy c_________, many orders haven’t been made, we can only accept orders for October shipment.6.If the first order proves satisfactory, we will place with you many r_______orders.7.We look f_______ to your further orders.8.Thanks to your c_________, we succeeded in putting the deal through.9.We think that the quality of other products does not m_________ up to that ofours.10.I’m ready to place an o______ with you，but only one condition is that the goodsare confined to us.11.We are in the market for bed-sheets and would like you to q ______ us on theCFR Paris basis including sizes, colors and patterns.12.Will you please send us s_____ of the best printing papers you can offer of thefollowing kinds答案1.triplicate2. specialize3. shipment4. substitutes5. commitments6. repeat7.forward8.cooperation9.measure 10. order11.quote 12. samplesⅢ. Translate the Following Sentences into Chinese.1.We very much hope that you will be able to attend our wedding ceremony andlook forward to meeting you on 22 November.2. Customers will be provided with the best service owing to our long experience in the catering business.3. On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4. We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5. Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6. Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7.The recommendation is based on the research I’ve done in the past three y ears,and I believe it will work well.8.We are interested in importing motorcycles and would be grateful if you wouldsend us a copy of your latest catalogue, your price list, and export term.9. As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10. For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案：1.我们非常希望你能参加我们的结婚典礼，希望能在11月22日那天见到你。

商务英语写作复习资料习题.doc

商务英语写作复习资料I ・ Choose the Best Answer.1.We _____ be glad if you could send us samples and quotations.A.shallB. willC. shouldD. could2.If you find our price ______ , please send us an email for our final confirmation.A. acceptanceB. acceptedC. acceptingD. acceptable3.By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend4.The sugar was dispatched two weeks ago and _________ you by now.A・ should have reached B・ should reachC. have reachedD. reach5.We wish to establish direct business relations _________ you.A. for Be with C. from D. to6.Please send us your __________ catalogue together with samples you can let ushave.A. illustrateB. illustratedC. illustratingD. illustration7.We shall appreciate it if you will see to it that amendment is cabled ________delay.A. inB. out ofC. withinD. without& We are unable to ______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conform D・ comply9.We offer these goods subject ___________ their being unsold on receipt of your order.A. inB. withC. onD. to10. ________ , we are interested in building business trade relations throughout theworld.A. As your requestB. For your confirmationC. You informed D・ For your information11. ______ y ou can reduce your quotations, we shall have to buy elsewhere.A. BeforeB. AfterC. Seeing thatD. Unless12.We are not in a position to supply you, as the goods are ______ .A. without stock C. out of stockB.outside in stock D. no stock13.The goods under Contract NO. 3617 left here _______ •A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition14.We are ____ your letter of January 8 and will duly act on your instruction.A. upon receipt ofB. in receipt ofC.receiveD. to receive15.Our best quality products will find a ready _____ in your area.A. marketB. orderC. customerD. consignment16.Could you make us a firm offer ____________ shoes?A. ofB. forC. offD. at17.We ____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. thankful1& We are looking forward to ____ your L/C for Order No 123.A. receive receivingC. be received D・ be receiving19.As it involves only a small ______ , we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20.The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with21.We will forward all the necessary information of the item mentioned above ___ receipt of your specific inquiry.A. at of C. upon D. for22.We offer these goods subject __________ their being unsold on receipt of your order.A. inB. withC. onD. to23Will you please send us your catalogue together _____ a detailed offer?A withB toC ofD for24We are well acquainted ______ the market conditions in Southeast Asia.A. ofB. withC. forD. in25.When submitting our quotation, we suggested that the relevant L/C as early as possible.A> be established B. establishesC. is establishedD. would be established26.As you failed to make delivery in time, we have no choice __________ our order with yoiLA> but to cancel B・ but cancelC. but cancelingD. but cancelled27.We shall appreciate __________ us CIF Melbourne.A you quote B・ you to quoteC・ you quoting D. to you quoting28.We have been happy to ____________ your credit based on your promise to pay according to our terms.A. expandB. prolongC・ extend D. lengthen29.The stipulations in the relevant L/C should strictly __________ the terms set forcein our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform withII .In Each Blank Space Write out the Word with the First Letter Given. 1. Please make out your Sales Contract in t _____ •2.Since we s _________ i n the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3.Our urgent need of the goods requires prompt s ______ , for any delay in it would cause us inconvenience.4.If you do not have any of the listed in stock, please do not send s ___________ intheir place.5.Owing to heavy c ________ ，many orders haven，t been made, we can only acceptorders for October shipment.6.If the first order proves satisfactory, we will place with you many r ___________orders.7.We look f ______ to your further orders.8.Thanks to your c ________ , we succeeded in putting the deal through.9.We think that the quality of other products does not m ___________ up to that ofours.10.Fm ready to place an o _______ with you, but only one condition is that the goodsare confined to us.11.We are in the market for bed-sheets and would like you to q ________ us on theCFR Paris basis including sizes, colors and patterns.12.Will you please send us s _____ of the best printing papers you can offer of thefollowing kinds答案I.tri plicate 2・ specialize 3. shipmont 4. substitutes 5. commitments6.repeat 7・forward 8. cooperation 9・measure 10・ ordorII.quote 12・ samplesIII.Translate the Following Sentences into Chinese・1.We very much hope that you will be able to attend our wedding ceremony and lookforward to meeting you on 22 November.2.Customers will be provided with the best service owing to our long experience in the catering business.3- On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4.We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5.Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6.Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7.The recommendation is based on the research I^ve done in the past three years, andI believe it will work well.8.We are interested in importing motorcycles and would be grateful if you wouldsend us a copy of your latest catalogue, your price list, and export term.9.As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10.For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案：1.我们非常希望你能参加我们的结婚典礼，希望能在11月22日那天见到你。

商务英语写作期末复习资料

《商务英语写作》期末复习资料一．商务写作基础知识简答题1.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？2.收信人地址一般包括什么内容？请编写一个收信人地址来举例说明3.商业信函如果超过一页，第二页开始的随后各页应注明什么？4.宽式标点和严式标点的区别，请举例说明。

5.根据所给例子分析电子邮件地址的构成。

例子：； ;6.什么是enclosure(附件)？一般可以采用什么方法表示信函中还有附件？7.商业书信一般由信头（opening）、正文（body）和信尾（closing）三部分组成，那么信头部分一般包含哪些内容？8.写信日期：12/06/2011是指哪一天？美国和英国日期的写法有什么区别？是什么意思？ bcc是什么意思？两者的区别。

10.长篇业务报告的结构包括引言、报告正文、补充说明。

请具体说明各部分的具体内容。

二、商务信函类型判断：根据所给的句子，判断其所属的商务信函的类型：查询信、复查询信、销售信、订购信、催款信、付款信、投诉信、复投诉信、求职信、社交信。

1.Could you please send me a catalogue of your office equipment range?2.Would you like to know which toothpaste most dentists use?3.Further to my letter of 2 July in which I requested that you pay the outstandingsum of S$3750 to our account, I was disappointed to discover yesterday that we have still not received a cheque from you fro the overdue amount.4.Enclosed please find our cheque to the sum of HK$55,200 in full settlement ofthis invoice.5.Thank you for your fax dated 25 March requesting the above mentioned report onthe retail industry in the USA. I take great pleasure in enclosing details of this report.6.We agree to your quoted prices, as stated above, and anticipate receiving thegoods on or before 10 October.7.I should like you to replace these faulty disks with fully-functioning Grade‘A’ disks within the next week.8.We take all our customers’ comments seriously. With this in mind, we are morethan happy to make special arrangements to have your order ( no. 735228) delivered in the next three days.9.I should like to apply for the position of Senior Secretary at your company thatwas advertised in the Classified Section of the Business Post on 7 December.10.I was really delighted to hear that you have been elected to the Board of Directorsat Aston Engineering. Let me among the first to congratulate you.11.I should appreciate further details about the camera you advised in PracticalPhotographer.12.In independent tests, the CX2 showed that it was up to twice as reliable as otherleading brands.13.If you are experiencing difficulties with our payment scheme, please come toour gallery and discuss the matter.14.I am enclosing a cheque for S$3750 to clear the outstanding balance of my accountwith Jamboree Art Gallery.15.Thank you for your letter of 30 November requesting a quotation fro the proposedrefurbish of your refectory and office furniture.16.Please arrange to send us the following books for an exhibition which we arearranging of the work of contemporary Hong Kong photographers.17.I am afraid I really must complain about the quality of these machines. You appearto have supplied us with a product which falls far below the standard our customers expect.18.I refer to your letter of 27 March 2011 regarding the standard of the VCRs wesupplied to you recently. Thank you for bringing this matter to our attention.19.I enclose my resume and look forward to having the opportunity to answer anyquestions you may have regarding my application.20.I take great pleasure in inviting you to an exclusive exhibition of the worksof the Mexican sculptor, Joachim Paz.三、信函翻译书上的信函翻译，重点复习P10 Subject: Integrated Circuit BoardsP71 Forthcoming cultural and educational events四、写作Section A:Requirements: Write a reply to the following letter. You should include all the necessary parts of a business letter and provide necessary information according to the original letter.原信见P76回复信件P92Section B:Write a letter for the following situation.You have just received a letter pressing for overdue payment. Write a letter of payment to include the following particulars.(1)Explain that payment was delayed because your accounting department made anoversight in making remittance.(2)Inform the seller that the sum has been sent to him by Telegraphic Transfertoday.Section B:Write a letter to order something from a foreign company. Please include the following information:(1)previous contact(2)details about the items you ordered, such item number, quantity, color, size,unit price, total price, etc.(3)time for delivery, payment terms and discount。

商务英语期末复习

商务英语期末复习freelance ⾃由职业的[?fri:lɑ:ns]You sell your work or services to a number of different companies. ⾃由职业你把你的⼯作或服务卖给许多不同的公司teleworking 远程⼯作；在家办公;You work for a company from home via email,phone or the Internet电⼦办公你在家中通过电⼦邮件、电话或互联⽹为⼀家公司⼯作，job-sharing 分担⼯作制You do your job for part of the week and another person does it for the other part.分担⼯作你在这周做了你的这份⼯作的⼀部分，另⼀个⼈做另⼀部分shift work 换班⼯作You work during different parts of the day(eg nights).轮班⼯作你在⼀天中的不同时段⼯作（如夜班）part-time 兼职;半⽇⼯作You only work for some ot the week(not full-time).兼职⼯作你只⼯作了⼀周（不是全职）。

temping 打临时⼯，做临时⼯作，打零⼯You work for different companies for a short time without a permanent contract.临时⼯作你在不同的公司⼯作很短的时间没有⼀个永久的合同。

c onsultancy 顾问⼯作，顾问职位; 咨询公司; [k?n?s?ltnsi:]You aren’t employed by a company,but are paid to give specialist advice.顾问公司；咨询公司你不是受雇于公司，但⽀付给专业的意见flextime 弹性上班制;You work a number of hours per week or month but you decide when you start or finish.弹性制你每周⼯作⼏个⼩时或⼀个⽉，但你决定当你⼯作的起始时间hot-desking 办公桌轮⽤制（按需要或依照轮流制度分配办公桌，⽽不是给每位员⼯桌⼦）;You don’t have a permanent place or office to work at,but you find a place to work when youarrive.办公桌轮⽤你没有⼀个固定的办公地点，但当你需要办公室可以找到⼀个办公地点How to job - shareWouldn't it be nice if the working week finished on Wednesday With a job-share(0) Find the perfect partnerFind someone you like. 'Be prepared to communicate and share credit and blame,says Carol Savage, the managing director of Flexecutive, a flexible working consultancy. credit and blame信⽤和责任；director 主管，主任；flexible灵活的；consultancy 顾问⼯作，顾问职位;咨询公司(1)Open your mind 敞开⼼胸Bosses should consider requests for flexible working from employees with children undersix. So embrace benefits: 'Twice as much experience, skills, brainpower and energy.' Savage says.⽼板应该考虑从事六岁以下的⼉童⼯作的员⼯的灵活性要求。

商务英语期末复习-直击试卷

商务英语期末考试总复习一、词汇翻译（英译汉） 20分二、介词填空 10分1.The shares peaked at 260p in September.2.Sales fell from￡5.6m to￡4.8m.3.There was a decrease in net profit.4.Sales rose by￡2m. This was a rise of approximately 4%.1.The lights keep going out/off. We’ll have to get maintenance to fix them.2.The risk of an accident happening is remote.3.The first aid facilities are cause for concern.4.The written document will be useful for future reference.5.Concentrate on the most significant hazards.6.You should take into account members of the public who might visit your workplace.7.The accidents resulted in two company cleaner being absent from work for two days.8.How can such incidents be prevented from happening again?1.The free meal didn’t make up fo r the delay.2.Their attraction is based on price.3.No reason for the long delay was given.4.The in-flight meal was good value for money.5.Debonair is based at Luton airport.6.These times don’t fit in with your plans.7.Fastjet provides the best value in terms of in-flight catering.8.In the wake of increased competition, certain airlines are changing strategy.三、阅读理解 30分P093—BADCA DADBC ADCBB P105—ABC DCD P117—CDAAA DCBBA CDADC四、图表描述 20分P12-Sample 2You should spend no more than 20 minutes on this task.●The table below shows consumer preferences for the feature of automatic washing machines in different countries.●Write a report to your university lecture describing all the information shown on the table.You are required to write at least 150 words on this task..Suggest answerThe above table indicates consumer preference on automatic washing machines in four different European countries, namely United Kingdom, Germany, France and Sweden. The features of automatic washing machines include shell dimensions, drum materials, loading, capacity, spin speed, water heating system, styling features, and washing actions.It seems that Germany and France consumer have many common preferences, while the UK and the Sweden have the same requirements in some aspects. For example, Germany and France people all like automatic washing machines with 34’’ and narrow shells, enamel drum, 5kg capacity, and agitator washing action, while both the UK and the Sweden prefer 34’’ and wide shells, stainless steel drum, 6kg capacity, and tumble washing action.Consumers in every country except the UK favor front loading to top loading. The British and the Swedes want a water heating system, but this is not so elsewhere.With regard to spin speed, the four countries have different requirements, the UK, 850rps, the Germans 700rpm, the France 600rpm, and the Sweden 800rpm.Looking at styling features, we may find that each country has a different preference, the British favoring an indestructibleappearance, the Germans requiring an inconspicuous machine, the French an elegant one, and the Sweden a strong looking product.P15-Sample 5You should spend no more than 20 minutes on this task.●The table below gives some figures, which show social and economic indicators for four countries in 1994, according toUnited Nations statistics.●Write a report to your university lecture describing all the information shown on the table.You are required to write at least 150 words on this task..Suggest answerThe above chart shows four social and economic indicators of four countries in 1994, namely: annual income per person, life expectance at birth, daily calorie supply per person and adult literacy rate in Canada, Japan, Peru and Zaire. Canada and Japan are among the developed countries while Peru and Zaire are developing countries.First, let’s look at the figure of annual income per person. Canada is $ US11,100, Japan is $ US15,760, which is overwhelmingly higher than that of Peru ($ US160) and Zaire ($ US130).Second, with regard to the life expectancy at birth, there is a huge gap between developed countries and developing countries. The Canada people are 76, which are almost the same as Japan (78). However, the Peru is just 51, and the Zaire is only 47.Third, looking at daily calorie supply per person, developed countries also enjoy higher figures; Canada is 3326 and Japan 2846. On the contrary, Peru and Zaire separately is 1927 and 1749.Forth, it’s turn to adult literacy rate, the percentage of Canada and Japan boast the highest figure, 99%, while Peru is 68%, and Zaire is just 34%.From the chart, we can see that the two developed countries, Canada and Japan, enjoy higher living standard, while the two developing countries, Peru and Zaire, keep on lower living standard. Moreover the differences are huge. For example, the annual income per person of Japan is about 100 times than that of Peru.五、写作 20分P106-1/2-MemoPart one●You are a manager at an auditors called Golding & Co. Your company has just merged with a competitor to becomeMasonGolding. You have been asked to inform staff of the change of name.●Write a memo of 40-50 words✧Informing staff of the new name✧Telling them to start using the new name✧Asking staff to use only the new name after that timeSuggest answerTo: All staffFrom: Mr PortI would like to inform you that, following the recent merger with Mason and Son, the new name for our company will beMasonGolding. This name becomes official on 17.09.01. Please note that from this time, the new company name only should be used.Thank you.Part two●You are the manager of a small office. In order to reduce costs and improve the company’s environmental practices, youhave decided to collect and recycle all paper used in the office.●Write a memo of 40-50 words✧Inform staff of the new policy✧Explaining how the paper will be collected✧Requesting staff to cooperate with the schemeSuggest answerTo: All staffFrom: Paul BlakePlease note that from next Monday we are introducing an environmentally friendly scheme. All used paper from the office will be recycled. Used sheets should be placed in the green bin next to the photocopier for collection. All staff are asked for their full cooperation with this scheme.P144-1/2-E-mailPart one●You are a regional salesman for an office equipment supplier. You are organizing your schedule for visiting your existingclients next month.●Write an e-mail of 40-50 words to one of your clients✧Explaining why you would like to visit them✧Proposing a time to visit✧Asking them to suggest an alternative if necessarySuggest answerDear Mr DriscollOur new catalogue is now ready. I will be in your area on 14th August and would be able to visit your office to discuss our special Autumn offers with you then. Please let me know if this would be convenient or contact me to suggest an alternative.Part two●You are a key account manager for a telecommunications company. You are going to be out of the office for a week.●Write an e-mail of 40-50 words to your client:✧Telling them how long you will be away✧Explaining where you will be✧Suggesting who they can contact while you are awaySuggest answerDear Mr PawlakI will be out of the office for ten days from 18th March. I will be attending the Telecommunications Trade Fair in Hamburg. While I am away my colleague Chloe Richards will be looking after my clients, please contact her with any queries or problems you may have.提醒：第四部分（图表说明）和第五部分（写作）的答案只可参考其格式和写作思路，考试不准照搬范文（默写也不行），否则按〇分处理。

大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版(带答案)试卷号5

大连理工大学22春“工商管理”《商务英语写作》期末考试高频考点版（带答案）一.综合考核(共50题)1.We _____ your terms satisfactory and now send you our order for 2 sets of Electric Motors.A.findB.believesC.thinkD.trust参考答案：A2.-May I have a talk with one of your sports reporters? -Sorry, but all of them are out to ____ the main events of the day.A.getB.findC.coverD.search参考答案：C3._____ you accept our offer, please cable us for our confirmation.A.UntilB.UnlessC.IfD.As参考答案：C4.We should be glad____ you would consider our application to further our study in your university.A.andB.whether参考答案：D5.______ our general agent, you would also have to look after the advertising.A.InB.AsC.OutD.Others参考答案：B6.The only thing he cares about is money.()A.正确B.错误参考答案：A7.Since I was a child we ______ in America.A.liveB.have livedC.livedD.were living参考答案：B8.In reply, we have the pleasure of informing you that an L/C has been opened amounting ____$2,000.A.atB.toC.upD.for参考答案：B9.My teacher told me _____ again.A.not to be lateB.don't be lateC.to not be lateD.not to late参考答案：A10.Although at times, learning a language was frustrating, it was well _____ the effort.A.worthB.worthingC.deserveD.deserves参考答案：A11.I sincerely thank you for your invitation to the party.()A.正确B.错误参考答案：A12.We specialize in export of arts and crafts for many years.()A.正确B.错误参考答案：A13.Dark glasses are sometimes worn to ____ the eyes from strong sunlight.A.preventB.care参考答案：D14.Anne looks ____ in red while green clothes are nice ____ Helen.A.good; onB.well; inC.good; atD.well; for参考答案：A15.He's sleeping. He's _____ to be cleaning his room.A.knownB.supposedC.regardedD.considered参考答案：B16.We regret _____ unable to agree to the buyer’s request as stated in the L/C stipulations.A.beB.beingC.have beenD.been参考答案：B17.On his way back home, he see a traffic accident.()A.正确B.错误参考答案：BIt won’t be long before they come back.()A.正确B.错误参考答案：A19.The research is so designed that once ____ nothing can be done to change it.A.beginsB.having begunC.beginningD.begun参考答案：D20.Neither Mr. Babcock nor other clerical workers_____an additional reward.A.givenB.givingC.givesD.were given参考答案：D21.China is larger than ____ in Africa.A.any other countryB.other countriesC.any countriesD.any country参考答案：D22.They are working day and night in order to accomplishing the task on time.() A.正确参考答案：B23.It shows what has happened _____ the forests of the USA in the last 300 years.A.onB.toC.forD.with参考答案：B24.His teacher is busy correct papers.()A.正确B.错误参考答案：B25.I am writing ____ your advertisement for the position of Conference Manager.A.responseB.responceC.in response toD.response up参考答案：C26.I was persuaded by him, so I had to give in.()A.正确B.错误参考答案：A27.B.错误参考答案：A28.Please keep us informed of the latest quotation for the following items.()A.正确B.错误参考答案：A29.It was not long _____ the news spread and people from all over the world came to visit this miracle of nature.A.afterB.beforeC.untilD.when参考答案：B30.General speaking, an L/C should be opened by the buyer one month before shipment.()A.正确B.错误参考答案：B31.We acknowledged the receipt of your letter dated 26th September _____ connection _____ the above subject.A.for, withB.for, toC.in, withD.in, to参考答案：C32.The street is a very desirable place for you to open a new store.()A.正确B.错误参考答案：A33.She’s thirsty because she forgot _____ a drink with her.A.to bringB.to bringingC.to have broughtD.to be bring参考答案：A34.The bigger your audience, ______ complicated communication channel choice becomes.A.moreB.it is moreC.the moreD.the most参考答案：C35.____ leaves the room last ought to turn off the lights.A.AnyoneB.The personC.WhoeverD.Who参考答案：C36.In my bedroom, I have a small desk ____.C.to write onD.to write with参考答案：C37.Well, I would give you a specially discount, the price of the shirt is $70 per dozen CIF London.()A.正确B.错误参考答案：B38.Most of the people invite to the dinner party yesterday were my friends.()A.正确B.错误参考答案：B39.Your L/C No.111 for ￡2000 issued by the Bank Ltd, Liverpool, has____.A.be arrivingB.been arriveC.arrivedD.arriving参考答案：C40.All the students went to see ____ with her.A.what the matter wasB.what was the matterC.what wrong wasD.what was the wrong参考答案：B41.My command of Chinese is not ____ yours.A.as half asB.so half good asC.good as half asD.half so good as参考答案：D42.-You've made great progress in your studies of English, haven't you? -Yes, but much ____.A.remains to doB.is remained to doC.remains to be doneD.is remained to be参考答案：C43.____ it happens, her birthday is after mine.A.AsB.WhileC.ThoughD.Until参考答案：A44.Please remember to keep in _____ with me through e-mail when you are abroad.A.touchB.troubleC.promiseD.approval参考答案：AA.正确B.错误参考答案：B46.He knows even less about the Olympic Games than I do.()A.正确B.错误参考答案：A47.We can not do the business, because the seller have increased their price by 5% and reduced the quantity by 25%.()A.正确B.错误参考答案：B48.This plant can’t be find everywhere.()A.正确B.错误参考答案：B49.The market report indicates there is ______ market in South America for about 40 tons a year.A.bigB.noC.aD.the参考答案：C50.We thank you for your letter of May 27 and the _____ illustrated catalogue.A.sedB.enclosedC.giveD.presentence参考答案：B。

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08春学期《商务英语写作》期末复习指导广东电大课程责任教师赵翠芳一、课程说明《商务英语写作》是中央电大开放教育试点及我省省开专科英语专业商务方向的一门限选课, 性质为省管。

课程采用的教材是《朗文商务致胜英文书信》（Write for Modern Business）,由香港理工大学Graham T Bilbow教授编撰，外语教学与研究出版社于2001年12月出版。

本课程的教学目的是培养学生掌握商务英语写作基础知识、商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

二、考试说明本课程的考核采取两种形式：形成性考核（30%）和课程终结考试（即期末考试，占课程总成绩的70%） o期末考试采取笔试形式，闭卷，时间为90分钟。

由省电大统一命题，在同一时间全省统一举行。

命题依据为广东广播电视大学英语专业专科教学计划、《商务英语写作》课程教学大纲及文字教材。

考核范围包括教材屮的“商业书信写作基础”和“商业书信写作”的第1-16章。

试卷分为试题和答题纸两部分，考生需将所有答案写在答题纸上。

试题共五部分，满分100 分，涉及教材的内容不少于50%。

具体题型如下：第一部分：翻译搭配（将所给的商务英语词汇与其对应的汉语翻译搭配）。

10小题，共10分。

第二部分：选词填空（选择合适的词语将信函补充完整）。

共两封信函，10个空格，共10分。

第三部分：句子排序（将句子排列成通顺完整的信函）。

共两封信函，10个句子，共20分。

第四部分：英汉互译。

共5个句子：3个英语句子，2个汉语句子，分别翻译成准确得体的汉语和英语，每句4分，共20分。

第五部分：信函写作。

根据提示写两封信函，共40分。

下表进一步列明了试卷结构、记分与时间分配:三、复习要点本课程教学内容主要有：商业书信等商务文件的写作基础知识，包括商函、电子邮件、业务报告和会议记录等的格式、文体、语气、常用词语和标点符号等；基本的商务文件类型的写作技能，如一般商业函件、求职信、证明信、查证信、社交信、电子邮件、业务报告、会议记录和通告等。

教学大纲要求，本课程终结时学生应熟悉常用商务英语文体；掌握英语书信等商务文件的写作格式；较熟练地运用英语商务书信中常用的表达方式；能结合各种实际情况，撰写用词语气都能较清楚表达写作者意图的一般商业书信等商务文件。

在日常学习和期末复习中，学生应重点掌握每种类型信函的前三个范例。

在每一封具体的信函中，不仅熟悉该信函的写作格式，而且应进一步巩固英语基础知识和技能，如：介词的使用，重点词语的用法及表达方式，以及商业书信写作的语气等。

不仅如此，学生还应及时认真地做好《形成性考核册》屮的记分作业及每章的课后练习题，以检验和巩固学习效果。

四、样题L Match the words or phrases in Column A with their Chinese versions by choosing from a-j in Column B and writing your answer in the left column* (10 points)plete the following letters with the words given below. (10 points)Letter ADear Mr. WangIt gives us a great [ to learn that you have been appointed Administrative Manager of your highly esteemed firm.At this time we 2 like to send you our sincerest congratulations on this honorable3 .We hope that with your friendly 4 the amicable relations we have had the pleasure to maintain with your firm will be 5 intensified in the future. Our best wishes for continued success・Yours sincerelyLetter BDear Sir,We are interested in buying large quantities of steel screws in all sizes・We would be obliged if you would give us a 6 per kilogram C&F Liverpool, England. It would also be appreciated if you could 7 samples and your price-list to us.We used to purchase these products from other sources. We may now 8 to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have 9 in the quality of your products・We look forward to 10 from you by return E-mail.Sincerely,III.Rearrange the following sentences in appropriate paragraphs to compose good letters. (20 points)Letter A1.We used to purchase these products from other sources.2.We are interested in buying large quantities of steel screws in all sizes.3.We may now prefer to buy from your company because we understand that you are able to supplylarger quantities at more attractive prices・4.We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England・5.It would also be appreciated if you could forward samples and your price-list to us.Letter B1.We have always prided ourselves that our quality control is second to none・2.We agree to your selling the remainder of the goods at 20% below the list price.3.We have received your letter of August 30, and must straightway apologize for sending you thegoods of inferior quality.4.To put the matter right we have shipped replacements for all the items you found unsatisfactory andwould ask you to send us by airmail at our expense two each of the goods for our factory manager to examine ・5.However, we certainly seem to have slipped up badly with your consignmenl.IV.Translate the following English sentences into Chinese and Chinese sentences into English* (20 points)m afraid I cannot agree with your calculations. You have ignored a deposit of S$200 which waspaid before the repairs were done to my watch.2.If you are unable to guarantee delivery for whatever reason, I should be prepared to accept acomplete refund of the money which was paid for the orde匚3.I refer to your letter of 16 July regarding the standard of our delivery service. Thank you very muchfor bringing this to my attention.4.本公司拟将拓展出口业务，因此供应商具有竞争力的价格和可靠的信用尤为重要。

5.我在电子工程方面的学识和经历适合从事您在广告屮所述的工作。

V.Write letters with the following directions. (40 points)1.Your name is Ellen Alfred and you are employed as Senior Accounts Clerk in the accounts department of Kinbote Products, Inc. Write a letter to Ms. Marianne Rollins, 344 Ross Avenue, Caidwell, New Jersey 07006. According to your record, Ms. Rollins has failed to make payments for the last shipment and the sum of US$4,500 is now overdue・ You have written two payment demands to her but have got no answers yet. So you are now writing to her requesting payment within the next three days・2.You are Ellen Minsky, Sales Manager of the Lawseri Linen Company, P. O. Box 762, Bloomfield, New Jersey 07003. Write a letter to Mr. Johnson Williams, 467 Ross Avenue, Caidwell, New Jersey 07889, to explain a delay in shipping his order for one set of Floral Mist queen-size sheets and pillowcases. Because of a factory strike, all orders have been held up. Assure him that negotiations are progressing and a settlement is expected soon. Convince him to wait and not to cancel his order.参考答案及评分标准：I.每题1分，共10分1-5: i, e, h, a, j 6-10: c, d, b, f, gII.每空1分，共10分1. pleasure2. should3. appointment4. cooperation5. further6.quotation7. forward8. prefer9. confidence 10. hearingIII.每空2分，共20分2 4 5 ] 33] 5 4 2IV.每题4分，共20分1.恐怕我不能同意您的计算结果。

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