酒店英文50句
酒店英语对话
酒店英语对话一、前台财务1.Would you please exchange us dollars for RMB. please?2.I want to check-in. And I will pay the charges by credit card.3.Please believe in the good reputation of our hotel. We will return theauthorization to you later. 请您想信我们酒店有着良好的信誉，您的信用卡授权我们将会取消。
4.I need a standard room from June 16th to 21st. How much for theauthorization as the deposit.5.I want to check out now. But I loss my receipt of deposit.6.This is my bill. And I don’t understand the third item.7.Excuse me. We’ve leaving today. I’d like to pay our bills now.8.I need the receipt.9.what’s the exchange rate?10.Can I have my bill now?11.How much for 4 days for the standard room?二、康乐部1、I want to play tennis. How can I get there from here?2、I will have a meeting in the No.1 meeting room . How can go there?3、How can I get to the nearest toilet?4、When will the sanna opens?5、I’d like to swim. Can you give me some discount?6、The water of the swimming pool is too cold.7、I only drank some beer. And I want to swimming now.8、Where is the No. 10 meeting room?9、I want to meet your manager.三、餐饮部四、客房部1.Is this everything，sir？这是全部东西吗，先生？2.Here's the light switch．这是电灯开关。
酒店英语900句
酒店英语900 句前厅部分Front office一、Greeting Guests 问候客人1．Good morning，sir. 早上好，先生。
2．Good afternoon，madam. 中午好，太太。
3．Good evening，sir. 晚上好，先生。
4．Good night，madam. 晚安，夫人。
5．How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
6．How do you do？您好？How do you do！您好！7．Welcome to our hotel. 欢迎光临我们饭店。
8．May you enjoy your stay in our hotel. 祝您住店期间愉快。
9．Hope you had a good trip. 希望您旅途愉快。
10．Hope you have a good journey. 祝您旅途愉快。
11．It’s nice to meet you，sir. 见到您很高兴，先生。
12．Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××13．Welcome you back，sir. 欢迎您回来，先生。
14．Nice to see you again，madam. 很高兴又见到您，夫人。
15．Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
16．Have a nice day. 祝您今天愉快。
17．Have a good evening. 祝您度过一个愉快的夜晚。
18．Have a good weekend. 祝您周末愉快。
19．Good night and have a good rest. 晚安，祝您休息好。
酒店英语口语
酒店英语口语1. 预订房间1.1 询问房间可用性When booking a hotel, one of the first things you need to do is to check the availability of rooms. Here are some phrases you can use to inquire about room availability:•Do you have any rooms available?•Are there any vacant rooms?•Do you have a room for tonight?1.2 询问房价和房间类型Apart from checking the availability, it is also important to know the price and type of the room. Use the following phrases when asking about the price and room types:•How much is the room per night?•What is the rate for a single/double room?•Do you have any rooms with a view?•Are there any rooms with a balcony?1.3 询问预订方法Once you have chosen the room and confirmed the availability, you need to inquire about the booking procedure:•What is the booking process?•How can I make a reservation?•Do I need to pay a deposit to confirm the booking?2. 入住与退房2.1 办理入住手续When checking into a hotel, the following phrases will come in handy: •I have a reservation under the name of [your name].•I would like to check-in, please.•Could you please provide me with the check-in form?2.2 询问早餐和服务设施It’s also important to inquire about breakfast and other services/facilities provided by the hotel:•Does the room rate include breakfast?•What time is breakfast served?•Do you have room service?•Is there a gym/swimming pool in the hotel?2.3 退房手续Before checking out of the hotel, make sure you follow the appropriate procedures:•I would like to check out.•Can I have the bill, please?•Is there a separate charge for any additional services?3. 其他常用口语表达Here are some additional phrases that may come in handy during your stay at a hotel:•Could you please provide me with an extra pillow/towel?•Is there a safe in the room?•Could you recommend any good restaurants near the hotel?•I need to arrange a wake-up call for tomorrow morning.•Is there a laundry service available?•How do I connect to the Wi-Fi?Remember to always be polite and respectful when communicating in English at a hotel. Using these common phrases will help you have a smooth experience during your stay.。
酒店常用英语500句
酒店常用英语口语500句1)Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2) How do you do? (-- how do you do ?)您好！3) Hello (or hi )!您好！4) How is everything (with you )? （您的）一切都好吗？5) How are you getting on ( or along ) these days ?这几天过得怎么样？6) How are you ? (- Fine ,thank you .and you? )您的身体好吗？7) Glad (nice ) to see you . 见到您很高兴。
8) Welcome to our hotel. 欢迎到我们的酒店来！9) It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。
10) Good –bye.(or bye-bye)再见！11) Good night.晚安（晚间告别用）12) Have a good rest.祝您休息好！13) See you later (tomorrow). 以后（明天）见！14) Hope to see you again soon. 希望不久再见到您！15) Have a good time. 祝您过得愉快！16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17) Please don’t leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step! 请走好！19) We wish you a pleasant journey. 祝您旅途愉快！20) Have a nice trip!一路平安！21) All the best!万事如意。
酒店客房部常用英语30句
PART THREE第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping （客房服务1）1.Housekeeping .May I come in客房服务员。
我能进来吗2.Here are the light switch，the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。
3.There are 2 scokets in the bathroom, one is for 110V and the other is for220V.浴室内有两个插座，分别是用于110伏和220伏电压。
4.The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。
5.The menu is on the door knob. Mark down the items and time for your breakfastand hang it outside the door.这是挂门餐牌。
请标明用早餐的品名和时间，并把它挂在门外。
6.Here’s the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。
您可以从房间内打国内直拨电话和国际直拨电话。
7.Excuse me .May I clean your room now对不起，打扰了。
我现在能不能为您打扫房间8.We usually make up the check-out rooms first, but we can do your room earlieron your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。
酒店英语180句
1.Good morning, sir. Welcome to our hotel. 早上好，先生。
欢迎光临我们酒店。
2.Good afternoon, sir. I’m Mary. May I help you? 下午好，先生。
我叫玛丽，能为您做什么吗？3.Good afternoon. I’m Tom, bellboy. Glad to serve you. 下午好。
我叫汤姆，我是门童。
很高兴为您服务。
4.Good evening, madam. Nice to see you again in our hotel. 晚上好，太太。
很高兴在我们酒店再次见到您。
5.Good evening, Mrs. Black. Please enjoy your stay in our hotel. 晚上好，布莱克夫人。
希望您在我们酒店住得愉快。
6.Good night, Mr. Black. Have a good sleep.晚安，布莱克先生。
愿您睡个好觉。
7.Good morning, Sunshine Hotel. May I help you? 早上好，阳光酒店。
我能为您服务吗？8.I’m calling from Beijing. I want to book a room. 我在北京给你打电话，我想预定一个房间。
9.I need a taxi. 我想叫辆出租车。
10.What can I do for you，Mr. Black? 布莱克先生，我能为您服务吗？11.Is there anything I can do for you, Mr and Mrs Black? 布莱克先生和夫人，我能为你们服务吗？12.We want an extra bed for the kid. 我们想给孩子加一张床。
13.If you want to book a room. I can help you. 如果您想预定一个房间，我可以帮您。
酒店英语900句
酒店英语 900 句前厅部分Front office一、 Greeting Guests 问候客人1．Good morning，sir. 早上好，先生。
2．Good afternoon，madam. 中午好，太太。
3．Good evening，sir. 晚上好，先生。
4．Good night， madam. 晚安，夫人。
5．How are you？你好吗？Fine，thank you， and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
6．How do you do？您好？How do you do！您好！7．Welcome to our hotel. 欢迎光临我们饭店。
8．May you enjoy your stay in our hotel. 祝您住店期间愉快。
9．Hope you had a good trip. 希望您旅途愉快。
10．Hope you have a good journey. 祝您旅途愉快。
11．It’s nice to meet you， sir. 见到您很高兴，先生。
12．Pleasant to meet you，sir. My name is ⋯⋯见到您很高兴，先生。
我叫×××13．Welcome you back， sir. 欢迎您回来，先生。
14．Nice to see you again，madam. 很高兴又见到您，夫人。
15．Goodbye， thank you for coming. Please come again.再见，感谢您光临，希望您再次光临。
16．Have a nice day. 祝您今天愉快。
17．Have a good evening. 祝您度过一个愉快的夜晚。
18．Have a good weekend. 祝您周末愉快。
19．Good night and have a good rest.晚安，祝您休息好。
酒店英语200句
君凯悦酒店英语200句公共部分1、Good morning ，sir （madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen 下午好，女士们，先生们3、Good evening ，Miss Price 晚上好，普莱斯小姐4、How are you today ,Miss Brown 你今天好吗？布朗先生5、I’m quite well ,thanks . 我很好，谢谢6、Nice to meet you ,sir . 见到你很高兴，先生7、Are you Mrs Best ? 你是贝斯特夫人吗8、You must be Professor Ford . 你一定是福特教授9、May I know your name,sir/madam ? 我可以知道您的名字吗？先生(小姐)10、Welcome to our hotel ，M iss Henry 欢迎来到我酒店亨利小姐11、Can I help you ，M iss Blake 我能帮你吗布雷克小姐12、Would you take the seat ，young lady 请坐小姐13、May I take your bag for you ? 我可以为您拿手提包吗14、Thank you very much . 非常感谢15、It’s very kind of you . 你真是太好了16、You’re welcome 不用谢17、It’s my pleasure 这是我的荣幸18、I’m always at your service,sir(madam) 我随时为你效劳，先生、小姐19、I’m very sorry /Excuse me 非常抱歉20、I’m sorry to trouble you 对不起打扰你了21、I t’s nothing 没什么22、Have a goodtime 祝您玩的愉快23、Happy Birthday 生日快乐24、Merry Christmas 圣诞快乐25、May you succeed 祝您成功26、Goodbye and good luck 再见，祝您好运27、Hope you’ll have a nice trip 希望你旅途愉快28、Hope to see you again 希望再次见到你29、I’m Herry,I’m fromJunKaiYue hotel ,I’m here to meet you我是亨利，来自君凯悦酒店，我是来接您的30、I don’t think so 我不这样认为31、Would you please sign here 请在这里签名好吗32、May I see your passport 我可以看你的护照吗33、What’s the trouble ,sir 你怎么啦，先生34、Go ahead please 请接着讲35、The line is busy 线路忙36、Y ou look great 你看上去真棒37、How do you do 你好38、I hope you will enjoy your stay with us 希望你在我们酒店过的愉快39、Sorry ,he is not in at the moment 对不起，他现在不在40、Would you like to leave a message 你需要留信吗41、Happy new year 新年快乐42、Have a nice holiday 假日快乐43、Thank you for you advice (information ,help) 感谢你的忠告、信息、帮助44、Thank you for staying in your hotel 感谢您再我们酒店下榻45、Sorry to have kept you waiting 对不起，让您久等了46、Go upstairs/downstairs 上楼/下楼47、It’s on the second (third)floor 在二（三）楼48、Where is the washroom (restroom,elevator)请问盥洗室（休息室，电梯在哪）49、Turn left/right 向左转/右转50、Mind（whatch）your step 请走好51、Please be careful 请当心52、Please don’t leave anything behind 请别遗忘您的东西53、Please don’t s moke here 请不要在这里抽烟Front office（前厅部）54、What kind of room 你需要什么房间55、We have single room /double room /suites/deluxe/suites and presidentialsuites 我们有单人房、双人房/套房/豪华套房和总统套房56、For which date ,pelase 请问什么时间住？57、When would you expect to arrive ?你什么时候到？58、Hold on please ,I’ll check our room availability for those days ?请别挂断，我查一下那几天有没有空房？59、For how many nighes,please 请问住几晚？60、How many guests will there be in your party 请问你们一共多少客人？61、How do you spell that ,please 请问怎么拼写62、I’m like to confirm your reservation 我想确认下您的预订63、May I have your name and phone number 请问你的名字和电话号码64、I’m sorry ,we are fully booked ，抱歉先生，我们客满了65、Are you checking in 你要办住店手续吗66、Could you hold the line please 请稍等67、How do you pay for？你想要哪种类型付款68、Here ‘s your key to room81202 ，The bellboy will show you up ,Enjony yourstay. 这是81202房间的钥匙,行李生会带你上去，希望你过的愉快。
酒店常用英语口语带翻译50句
酒店常用英语口语带翻译50句1. Greeting•Good morning, can I help you? 早上好，我能帮您吗？•Hello, welcome to our hotel. 您好，欢迎光临我们的酒店。
2. Check-in•I have a reservation under the name of Smith. 我有一个叫做Smith的预订。
•Could you please fill out this registration form? 请您填写这张登记表好吗？3. Room Assignment•Your room number is 305, on the third floor. 您的房间号是305，位于三楼。
•Enjoy your stay in our hotel. 希望您在我们酒店过得愉快。
4. Room Facilities•Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗？•The air conditioning is not working properly. 空调不太正常。
5. Room Service•Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗？•I would like fresh towels and toiletries, please. 我需要新的毛巾和洗漱用品。
6. Dining at the Hotel•What time is breakfast served? 早餐什么时间开始供应？•I would like to make a dinner reservation for two at7 pm. 我想预订今晚7点的晚餐，两人。
7. Checking Out•Could you please prepare the bill for room 305? 请给305房间准备账单。
酒店常用英语口语
酒店常用英语口语1. 预订房间（Room Reservation）1.1 询问预订房间的可用性（Checking Room Availability）•Guest: Good morning/afternoon/evening. I would like to make aroom reservation.•Front Desk Clerk: Good morning/afternoon/evening. How may I assist you?•Guest: Could you please tell me if there are any rooms available for [date]?•Front Desk Clerk: Yes, we have a few rooms available on that date. How many nights will you be staying?•Guest: I will be staying for [number of nights].1.2 询问房间类型和设施（Asking about Room Types and Amenities）•Guest: What types of rooms do you have?•Front Desk Clerk: We offer single rooms, double rooms, suites, and executive rooms.•Guest: Could you please tell me about the amenities in the rooms?•Front Desk Clerk: All our rooms come with free Wi-Fi, a flat-screen TV, air conditioning, and a mini-bar.1.3 询问价格和支付方式（Asking about Price and Payment Methods）•Guest: How much does a [room type] cost per night?•Front Desk Clerk: The price for a [room type] is [price] per night.•Guest: Do you accept credit cards?•Front Desk Clerk: Yes, we accept all major credit cards.1.4 确认预订（Confirming the Reservation）•Front Desk Clerk: May I have your name, please?•Guest: My name is [guest’s name].•Front Desk Clerk: Thank you, Mr./Ms. [guest’s name]. Your room has been reserved for [number of nights] from [date].2. 办理入住（Check-in）2.1 登记入住（Registration）•Guest: Hi, I have a reservation under the name of [guest’s name].•Front Desk Clerk: Good [morning/afternoon/evening],Mr./Ms. [guest’s name]. Could you please provide me with your ID or passport?•Guest: Sure, here it is.•Front Desk Clerk: Thank you. I’ll just need your signature here. Here is your room key. Your room number is [room number].2.2 询问服务和设施（Inquiring about Services and Facilities）•Guest: Could you please let me know the breakfast timings?•Front Desk Clerk: Breakfast is served from [time] to [time] in the restaurant on the ground floor.•Guest: Are there any fitness facilities in the hotel?•Front Desk Clerk: Yes, we have a fitness center on the second floor. It is open from [time] to [time].2.3 确认退房时间（Confirming the Check-Out Time）•Guest: What time is the check-out?•Front Desk Clerk: The check-out time is at [time] tomorrow. If you need a late check-out, please let us know in advance.3. 服务请求（Service Requests）3.1 请求叫醒服务（Requesting Wake-up Call）•Guest: Can I request a wake-up call for [time] tomorrow morning?•Front Desk Clerk: Certainly, sir/madam. We will make sure to give you a wake-up call at [time].3.2 请求额外的毛巾和床上用品（Requesting Extra Towels and Bedding）•Guest: Could I have some extra towels and bedding, please?•Front Desk Clerk: Of course, sir/madam. We will have them delivered to your room shortly.3.3 请求清洁服务（Requesting Housekeeping Service）•Guest: Can I request housekeeping service for my room?•Front Desk Clerk: Certainly, sir/madam. Our housekeeping staff will be there shortly to clean your room.4. 结账（Check-out）4.1 结账（Settling the Bill）•Guest: I would like to check out and settle my bill.•Front Desk Clerk: Sure, sir/madam. Please let me check your room’s minibar and make any necessary additions to your bill.•Guest: Here is my credit card for payment.4.2 寄存行李（Luggage Storage）•Guest: I need to store my luggage for a few hours after check-out.•Front Desk Clerk: Not a problem, sir/madam. We have a luggage storage facility near the reception desk.4.3 感谢与告别（Expressing Gratitude and Goodbye）•Front Desk Clerk: Thank you for choosing our hotel. We hope you had a pleasant stay.•Guest: Thank you for the excellent service. I had a wonderful stay. Goodbye!以上是关于酒店常用英语口语的文档，希望对您有所帮助！。
酒店常用英语300句
酒店常用英语300句Part one : general expressions1)Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）2)How do you do? (-- how do you do ?)您好！3)Hello (or hi )!您好！4)How is everything (with you )?（您的）一切都好吗？5)How are you getting on ( or along ) these days ?这几天过得怎么样？6)How are you ? (- Fine ,thank you .and you? )您的身体好吗？7)Glad (nice ) to see you .见到您很高兴。
8)Welcome to our hotel.欢迎到我们的酒店来！9)It’s nice to meet you ag ain , Mr. Johnson .再次见到您太好了，约翰逊先生。
10)Good –bye.(or bye-bye)再见！11)Good night.晚安（晚间告别用）12)Have a good rest.祝您休息好！13)See you later (tomorrow).以后（明天）见！14)Hope to see you again soon.希望不久再见到您！15)Have a good time.祝您过得愉快！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！17)Please don’t leave anything behind.请不要遗忘你的东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途愉快！20)Have a nice trip!一路平安！21)All the best!万事如意。
前台英语50句
前台英语50句1. Good morning/afternoon/everning, sir/madam. Welcome to our hotel.先生/女士，早上/下午/晚上好，欢迎到我们旅馆来。
2. Can I help you ,sir?您要我为您做点什么，先生？3. Wish you a most pleasant stay in our hotel.愿您在我们宾馆过得愉快。
4. Could you wait a minute , please?请您等一下好吗？5. Mr. Smith, we are sorry to have kept you waiting.史密斯先生，我们很抱歉让您久等了。
6. How many people are there in your party?您们一共有多少人？7. How long will you be staying?您准备呆多久？5. When do you need the room?您什么时候要这房间？3.What kind of room would you like?您要什么样的房间？4.Would you like a room with bath or shower?您想要一间带浴室的还是淋浴的房间？5.We do have a vacancy for those dates.那几天我们的确有一间空房。
9. I’m afraid we won’t be able to guarantee you a room after the 16th. We usually have highoccupancies in the peak seasons.恐怕在16日以后我们不能向您保证有房间了，在高峰季节，房间的租用率通常是很高的。
10. I’m sorry ,but the hotel is full on that date.抱歉，那天旅馆都已客满了。
酒店英语口语实例大全带翻译
酒店英语口语实例大全带翻译在国外旅行时，酒店是一个我们经常会光顾的地方。
为了更好地交流与沟通，掌握一些实用的酒店英语口语能让我们在酒店生活中更加便利。
下面将提供一些酒店英语口语实例及其翻译，希望能帮助您在国外酒店生活中更加顺利。
预订房间1.Can I make a reservation for a single room?我可以预订一间单人房吗？2.How much is the room per night?每晚的房价是多少？3.I’d like to book a room from the 10th to the 15th ofMarch.我想预订3月10日到3月15日的房间。
入住登记1.I have a reservation under the name of John Smith.我是John Smith，请查一下我的预订。
2.Could you please fill out this registration form?请您填写这份登记表。
3.Do you need a valid ID for check-in?入住需要出示有效身份证件吗？房间设施1.Is there Wi-Fi available in the room?房间里有Wi-Fi吗？2.Could you send someone to fix the air conditioningin my room?能派人来修一下我房间的空调吗？3.I need extra towels in my room, please.我需要额外的毛巾，请送到我房间。
早餐需求1.What time does breakfast start and end?早餐是从几点开始到几点结束的？2.I’d like a table for two for breakfast, please.我想要一张两人桌的早餐位。
3.Could I have a vegetarian breakfast option?有素食早餐选择吗？结账离店1.Could you please provide me with the final bill?请给我最终账单。
酒店对客服务英语100句
酒店对客服务英语100句1、Room reservation.What can I do for you?订房中心，我能为您做些什么？2、I will check our vacancies for tomorrow.我为您查询一下明天的房间。
3、Sorry,we have no vacancies at this time.对不起，我们现在没有空房间。
4、Which dates do you want to book the room?您想要预订哪天的房间？5、What kind of room would you like?您想要哪种类型的房间？6、What time do you think you’ll be checking in?您什么时候入住呢？7、How many nights will you stay?请问您打算住几个晚上呢？8、How many guests will there be in your party?您一行几位？9、It is in the name of Mr.Charles Green.他是以查尔斯.格林的名义预订的。
10、Could I take your name please?我能记下你的名字吗？11、I’d like to book a single room for August 18 th.我想预订8月18日那天的单人间。
12、I’ll have the room ready for you.我会为您准备好房间的。
13、What’s the rate,please?请问价钱如何？14、We are fully booked on that day.我们那天的预订已经满了。
15、Could you recommend me another hotel?你能帮我推荐另外一家酒店吗？16、What’s your tourist party’s name、请问你们旅行团队名字是什么？17、Can I see your identity card?我能看一下您的身份证吗？18、How long will the guest be staying?客人想住多久呢？19、I’m going to have to take a deposit of ten percent of the total cost.我必须收您总价10%的定金。
酒店专业英语50句
酒店专业英语50句1. Good afternoon，we warmly welcome you to our hotel. 下午好，欢迎光临。
2. Would you like a room with a front view or a rear view,您是要窗户临街的房间，还是要背街的房间,3. Please show me your passport or some other identification. 请让我看一下您的护照或其他能证明您身份的证件。
4. Unfortunately，we are fully booked for tonight，would you like meto get you a room in another hotel,很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗,5. I’m afraid you’ll have to vacate your room by 11am，I must apologizefor the inconvenience. 非常抱歉，恐怕要请您在商务11点前搬出房间了。
给您带来不便，我表示歉意。
6. Breakfast is served in your room from 7am till 10am. If you wish tohave breakfast in your room，ask for Room Service on the phone. 早餐送餐服务是从早上7点至上午10点。
如果您想在房间用早餐，请打电话要送餐服务。
7. If you require anything， you can call the Assistant Manager. 如果您有事要询问，您可以打电话给大堂副理。
8. Hold on，please. I’ll put you through to the information.请别挂，我帮你转到前台问询。
酒店英语口语 (3)
酒店英语口语1. 预订房间1.1 询问房间的可用性•What is the availability of rooms?•Are there any rooms available?•Do you have any rooms?•Are there any vacancies?1.2 询问房间类型•What types of rooms do you have?•Can you tell me about the types of rooms available?•What are the different room options?1.3 询问价格•How much does a room cost per night?•What is the rate for a standard room?•What is the price range for the different room types?•Are there any discounts available?1.4 预订房间•I would like to make a reservation.•Can I book a room for tonight?•I’d like to reserve a room for two nights.•What is your cancellation policy?2. 入住手续2.1 登记入住•I have a reservation under the name of [Name].•I would like to check-in.•I’m here to check-in.2.2 提供身份信息•Here is my passport/ID card.•Can I see your passport/ID card?•May I have your name and ID, please?2.3 辅助信息•Would you like smoking or non-smoking?•How many key cards do you need?•Do you require any special accommodations?3. 酒店设施和服务3.1 询问酒店设施•What amenities does the hotel have?•Are there any fitness facilities?•Is there a swimming pool?•Do you provide room service?3.2 询问早餐安排•What time is breakfast served?•Is breakfast included in the room rate?•Do you have a buffet or à la carte breakfast?3.3 请求额外服务•Can I have extra towels/toiletries?•Is it possible to have a late check-out?•Can I request a wake-up call?4. 投诉和问题解决4.1 投诉房间问题•I’m having issues with the air conditioning/heating.•The TV doesn’t seem to be working properly.•The room is not clean.4.2 要求换房•Can I switch to a different room?•I would like to change rooms, please.•Could I get a room with a better view?4.3 投诉服务问题•The staff has been rude and unhelpful.•I have been waiting for room service for a long time.•The food at the restaurant was not up to standard.5. 结算和退房5.1 结算账单•Can I have the bill, please?•How much do I owe?•Can I pay with credit card/cash?5.2 退房手续•I would like to check out.•What time is the check-out?5.3 存放行李•Can I store my luggage after check-out?•Is there a luggage storage service available? 以上是一些常见的酒店英语口语，希望对你有所帮助！。
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宏远酒店公共英语50句
1、早上（下午，晚上）好！Good morning (afternoon, evening)!
2、晚安！Good night!
3、欢迎光临宏远酒店！Welcome to Winnerway Hotel!
4、您好！（第一次见面）
---How do you do!
---How do you do!
您好！（熟人之间）
---How are you!
---Fine, thank you .
5、请问您尊姓大名？May I have your name?
6、请别挂断电话，好吗？Would you hold the line, please?
7、让您久等了！Sorry to have kept you waiting!
8、您喜欢住在我们酒店吗？Would you like to stay in our hotel?
9、请稍等！Please wait a moment!
10、先生，下去（上去）吗？请问哪一层楼？
Sir/Madam, going down (up)? Which floor ,please?
11、祝您住得愉快！Hope you enjoy your stay here!
12、请您签名。
Please sign here.
13、谢谢，您真好！Thank you , it’s very kind of you!
14、感谢您的忠告（信息，帮助）！
Thanks for your advice (information, help)!
15、我马上去做。
I’ll do it right away.
16、对不起，我对此非常抱歉！Sorry, I’m awfully sorry about that!
17、很抱歉，打扰您了！Excuse me, I’m sorry to disturb you!
18、不用谢Don’t mention it. / My pleasure.
19、这是我应该做的。
It’s my duty.
20、需要我帮助吗？
May I help you? / Can I be of help?/ What can I do for you?
21、希望您不介意。
I hope you don’t mind.
22、祝贺您！Congratulations!
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23、生日快乐/新年快乐！Happy birthday (New year)!
24、圣诞快乐！Merry Christmas!
25、对不起，请问洗手间在哪？Excuse me, where is the washroom?
26、往左/往右Turn left /right. !
27、请一直往前走。
Go straight ahead.
28、先生/太太，请跟我来！Sir/Madam, please follow me!
29、咖啡厅在哪？Where is the Café?
30、请这边走，电梯在那边。
This way please. The lift is over there.
31、对不起，请问我该去哪复印文件？
Excuse me , where can I have my documents copied?
32、您请到三楼的商务中心。
You can go to the Business Center which is on the third floor. 33、这是介绍我们酒店的小册子和价目表。
Here is a brochure of our hotel and our tariff.
34、这是菜单。
Here is the menu.
35、您预定了吗?Have you made a reservation?
36、请在大堂休息间休息一下。
Please have a rest in the lounge.
37、这是您的手袋（公文包，手提箱）吗？
Is this your handbag (briefcase, suitcase) ?
38、请别遗忘您的东西！Please don’t leave anything behind!
39、您对我们的酒店有什么意见？What do you think of our service?
40、请问您是付现金还是信用卡?
Would you like to pay in cash or by credit card?
41、非常抱歉，我们是不允许这样做的.
I’m terribly sorry. We ’re not permitted to do this.
42、这是您的房卡/收据。
Here is your hotel passport(card) / receipt.
43、如果您有什么问题，请随时和我们联系。
If you have any problems, please feel free to contact us.
44、我们提供中\西式食品.
We provide both Chinese food and Western food.
45、这是我们的经理,他能回答这个问题.
This is our manager. He can answer this question.
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46、祝一路顺风！Have a nice trip!
47、希望再次见到您!Hope to see you again!
48、紧急出口在这边。
The emergency exit is this way.
49、请别担心，没有危险。
Please do not worry, there is no danger.
50、请不要搭乘电梯。
Please do not use the elevators.
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