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Perception, Personality, and Emotions
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Exhibit 2-2 Factors that Influence Perception
The Situation
• Time • Work setting
• Social setting • Attitudes
The Perceiver
• Motives
Perception • Interests • Experience • Expectations
• What Is Perception?
– A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
• Why Is it Important?
Exhibit 2-1 Figure-Ground Illustrations
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Chapter Outline
• • • • • • What Is Perception, and Why Is It Important? Factors Influencing Perception Perception and Judgement: Attribution Theory Frequently Used Shortcuts in Judging Others Personality Emotions
Questions for Consideration
• What is perception, and why is it important for understanding the workplace? • To what extent does personality affect behaviour? • Does understanding emotions lead to better understanding of how people interact?
The Target
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Why We Study Perceptions
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Perception and Personality, and Emotions Questions for Consideration
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Perception
• The Perceiver • The Target • The Situation
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Edition. Copyright © 2003 Pearson Education Canada Inc.
Chapter 2, Stephen P. Robbins and Nancy Langton, Organizational Behaviour, Third Canadian Editຫໍສະໝຸດ Baiduon. Copyright © 2003 Pearson Education Canada Inc.
Factors Influencing Perception
– Because people’s behaviour is based on their perception of what reality is, not on reality itself. – The world as it is perceived is the world that is behaviourally important.
• We study this topic to better understand how people make attributions about events. • We don’t see reality. We interpret what we see and call it reality. • The attribution process guides our behaviour, regardless of the truth of the attribution.
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